White Paper & Reports

Stepping Up to the Secure Cloud

Find out why 83 percent of all data center traffic will be cloud-based by 2019.

Security used to be one of the biggest factors preventing organizations from moving their contact center to the cloud. Now, it’s actually a reason to make the switch.

Intel Security’s February 2017 survey of 2,000+ cloud security professionals discovered that businesses are rapidly shifting sensitive data and business-critical functions to cloud-based solutions.

In fact, only 44 percent of contact centers still operate purely on-premises—down from 80 percent in 2015.

If you’re considering making the move, download Stepping Up to the Secure Cloud to learn:

  • Why contact center cloud adoption is accelerating
  • How cloud-based data security can improve security over on-premises solutions
  • Six best practices to look for in a contact center technology provider to maximize contact center cloud security

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