News

October 1, 2008 Calabrio Announces New Compliance Recording Bundle,Expanded Options for Recording on Thin Clients, and PCI Compliance
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September 3, 2008 Calabrio, Inc. Solution Now Rated “Avaya Compliant”
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August 6, 2008 Canada-based TELUS Signs Reseller Agreement for Calabrio Workforce Optimization Products
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July 22, 2008 Calabrio Welcomes INX Inc. to its Reseller Program
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March 17, 2008 Calabrio Announces a New Architectural Direction with its Calabrio One™ Suite
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March 17, 2008 Calabrio Signs Reseller Agreement with ABS Technology Architects
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March 4, 2008 eLoyalty Signs Agreement to Resell Calabrio Software
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February 12, 2008 Calabrio Adds Nexus IS to its Growing Network of Resellers
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February 14th, 2008 1pm EST - CRMxchange Webcast - Getronics Leverages Quality Management for Success with a Virtual Workforce - a Case Study presented by Calabrio, Inc.
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January 22, 2008 Calabrio Signs CDW Berbee as a Reseller
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January 17, 2008 Workforce Management (WFM) Practices Study set to overcome 41% Dissatisfied. Customer Relationship Metrics, SWPP, and Calabrio work to improve WFM industry.

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January 14, 2008 Calabrio Adds Seasoned CFO to Executive Team Tom Goodmanson Joins as Chief Financial Officer
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Le 18 décembre, 2007 France-Basé Activeo Devient Revendeur de Produits d'Optimisation de Main-d'oeuvre de Calabrio
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November 27, 2007 Calabrio Secures $8 Million in Series B Funding
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October 30, 2007 Calabrio Announces New Releases of its Workforce Optimization Products
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October 16, 2007 - Calabrio to Spin Off from Spanlink as a Separate Company
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August 21, 2007 - Calabrio Software Receives "Positive" Rating in Leading Analyst Firm's 2007 Contact Center Workforce Management MarketScope Report
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July 23, 2007 - Esurance Deploys Calabrio™ Quality Management to Support Rapid Growth and Team Virtualization
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May 29, 2007 - Calabrio Software Receives 2006 Product of the Year Award from Communications Solutions.
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March 26, 2007 - Calabrio Software Names Vice President of Product Engineering.
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March 21, 2007 - Calabrio Software Wins 2006 Product of the Year Award
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March 5, 2007 - Calabrio Software Broadens Contact Center Portfolio with Business Intelligence Software
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March 5, 2007 - Calabrio Software Launches Channel Partner Reseller Program
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February 27, 2007 - Calabrio Software Names Vice President of Sales for
Worldwide Channels
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February 20, 2007 - Spanlink Separates Products and Services Businesses
Spanlink Forms New Products Division Called Calabrio Software; Systems Integration
Division Remains Spanlink Communications [More]

Contact Professional - Real-Time Results
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CP Wire - Four Steps to Meeting Business Objectives with WFO
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Vertical System Reseller - Traveling Time
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CRM Today - The Expert's Answer - How can I show measurable value from my monitoring and recording system?
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Calabrio Joins the Enterprise 2.0 World
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Processor.com - The Challenges of Unified Communication - How to Avoid UC Pitfalls
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Contact Center World - Executive Interview with Calabrio CTO, Jon Silverman
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CRM Today - Can you tie Workforce Optimization tools into a unified desktop view?
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CP Wire - Seven Tools to Increase Team Productivity
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CRMxchange Webcast - Investing in the Supervisor
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TMCnet - How Unified Communications Changes Your Business
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CRM Buyer - Calabrio Targets Server Efficiency With Workforce Optimization Upgrades
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TMCnet - Calabrio Releases Workforce Optimization Enhancements
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CRMToday - How can I ensure quality customer interactions across virtual contact center teams?
By Gerry Johnsen, Calabrio Product Manager [Visit Link]

Contact Professional - Transforming Contact Center Performance Data into Valuable Business Intelligence
By Tom Sullivan, Calabrio Product Manager [Visit Link]

ContactCenterWorld - Executive Interview: René LeBel - VP and General Manager, Calabrio Software on Workforce Optimization.
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CRMxchange Webcast - Workforce Optimization for the Small-to Mid-size Contact Center –Why Now is the Time
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