Live Events

There’s a lot going on at Calabrio. To learn more about us, join us at an upcoming event, take a tour of our comprehensive customer engagement software suite, Calabrio ONE, or dive into one of our expert white papers.

Call Center Week Fall

October 16, 2017 – October 19, 2017
Horseshoe Bay Resort | Horseshoe Bay, TX

Booth #27

Immerse yourself in the next generation of customer experience with keynote sessions, panel discussions and a comprehensive expo hall. Join us at our booth to see how our Calabrio ONE solution can help you transform your customer experience.

Register here

Presidio Lake Oswego Office Open House

October 20, 2017
Lake Oswego Presidio Office

Presidio Lake Oswego has recently moved and expanded into a new office space to bring better technologies to their employees, partners and customers. Check out their new digs, along with the Calabrio team, where they will be featuring the latest in advanced collaborative technology.

Register here

ConvergeOne Technology Summit

October 24, 2017
Edison, New Jersey

Join Calabrio to learn about the latest in contact center and customer engagement solutions at the ConvergeOne Technology Summit. Visit us at Top Golf in Edison, from 9:30am – 3:00pm.

Register here

The Game is On! Gamification and the Next Generation Contact Center

October 24, 2017
Webinar time: 1:30pm Central Time

As members of the Millennial Generation become the dominant workforce in the contact center industry, customer service executives need to prepare to meet the requirements of this next generation employee. Join Paul Stockford of Saddletree Research as he shares data specific to employee engagement from Saddletree’s 2017 research project.

Register here

The Evolution of Contact Centers to Customer Engagement Centers

October 25, 2017

Join Calabrio’s, Director of Innovation Center, Brad Snedeker on a panel of experts to discuss why customer engagement is so important and how your organization can transition its contact center to a customer engagement center.

Register here

The Digital Crisis Or Redemption: The Uncomfortable Truth

October 25, 2017

The digital dilemma in enterprises is deepening and organizations must choose a path between digital crisis or redemption. This is clear message from the 2017 Global Customer Experience (CX) Benchmarking Report. Join us for a webinar where Calabrio and Dimension Data will take you through a lively discussion on top trends highlighted in the report.

Register here

Haunted Encounters Lunch & Learn with Presidio & Calabrio

October 26, 2017

Join Calabrio as they co-host a Lunch & Learn on The Queen Mary and share insights how you can better understand your customers experience through analytics within the contact center.

Register here

Roundtable: The Evolution of Contact Centers to Customer Engagement Centers

October 25, 2017

Customer Engagement Center (CEC) encompasses the technologies, applications, people and processes to interact with customers, across channels, while retaining the customer s’ context, to provide consistent and efficient customer service.

Register here

Beginner’s Guide to the Intelligent Contact Center

November 8, 2017
Webinar time: 1:00pm Central Time

You see the sheer volume of data coming into your contact center and understand the value it represents to your organization. But how can you extract insights without a degree in data science? This webinar will cover practical tips to help you create intelligence from your contact center data and share it across  your organization. Join us as we discuss what to look for in a contact center reporting solution and see how Calabrio ONE new reporting capabilities can help your contact center.

Register here

Customer Engagement Summit

November 13, 2017
Westminster Park Plaza, London

Booth #17

Join Calabrio as we sponsor the 2017 Customer Engagement Summit. The only joined-up customer experience event to drive successful customer and employee engagement strategies for organizations looking to improve customer retention loyalty and business performance and profitability.

Register here

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