June 13, 2017 – June 14, 2017
Workforce Optimization Strategies for Excellence
Join Calabrio as we sponsor this roundtable discussion to learn how to define an adherence goal and what the costs of that goal are, along with what poor adherence means to the organization. Hear tips on educating your agents and supervisors on adherence expectations and how to discover what is keeping your agents from adhering to their schedules.
June 26, 2017 – June 29, 2017
Mandalay Bay, Las Vegas, NV
Cisco Live Las Vegas is the destination for the education and inspiration you need to thrive in the world of digital business. Join thousands of technology innovators for a transformational experience that includes today’s IT visionary thought leaders, more than 1,000 education sessions, Cisco’s top partners, and numerous opportunities to build the connections that will fuel your personal and professional growth. Don’t miss out, register today!
June 28, 2017 – June 29, 2017
Mirage Hotel, Las Vegas, NV
Strengthen your foundation for future transformation.
Join Calabrio at the 18th Annual Call Center Week in beautiful Las Vegas! The magic of CCW is the combination of Conference Expo. The robust conference inspires your next steps and the expo moves you from inspiration to actualization. CCW is where the customer care community comes together for all things customer service. Be inspired by guest speakers, keynote sessions, new technologies and a variety of learning formats to imagine a new future.
Don’t miss out on this opportunity,
September 12, 2017
Join Calabrio as we sponsor Midwest Contact Center Association’s annual Twins networking event on the Budweiser Deck.
Become a member of the MWCCA and join us on September 12th.
September 21, 2017
De Rijtuigenloods in Amersfoort
Join Calabrio as we sponsor the 9th Annual PlanMen Workforce Management Conference. Throughout the day, share your knowledge, stay informed about the developments within the WFM space and see how Calabrio’s Workforce Management tool can benefit your organization.
Stop by for a demo and talk to the experts!
September 25, 2017 – September 27, 2017
Mandalay Bay, Las Vegas, NV
Where Contact Professional Belong!
As the contact center increases in importance, so does the pressure to improve customer and employee engagement, elevate satisfaction, and deliver results on their organization’s mission and bottom line. Attending ICMI’s Contact Center Demo & Conference will empower you with the knowledge, tolls, and resources to achieve and succeed the expectations for today’s contact center.
October 1, 2017 – October 4, 2017
Red Rock Casino Resort & Spa | Las Vegas, Nevada
Calabrio’s annual user conference, Calabrio Customer Connect, is two and half days of in-depth learning and networking. Through dozens of breakout sessions and roundtable discussions, attendees will learn from experts spanning industries. Share best practices and lessons learned with your peers. Speak with Calabrio executives and technical experts to get more value from your investment in Calabrio solutions and provide feedback for future products.