September 12, 2017
Join Calabrio as we sponsor Midwest Contact Center Association’s annual Twins networking event on the Budweiser Deck.
Become a member of the MWCCA and join us on September 12th.
September 21, 2017
De Rijtuigenloods in Amersfoort
Join Calabrio as we sponsor the 9th Annual PlanMen Workforce Management Conference. Throughout the day, share your knowledge, stay informed about the developments within the WFM space and see how Calabrio’s Workforce Management tool can benefit your organization.
Stop by for a demo and talk to the experts!
September 25, 2017 – September 27, 2017
Mandalay Bay, Las Vegas, NV
Where Contact Professionals Belong!
As the contact center increases in importance, so does the pressure to improve customer and employee engagement, elevate satisfaction, and deliver results on their organization’s mission and bottom line. Attending ICMI’s Contact Center Demo & Conference will empower you with the knowledge, tolls, and resources to achieve and succeed the expectations for today’s contact center.
October 1, 2017 – October 4, 2017
Red Rock Casino Resort & Spa | Las Vegas, Nevada
Calabrio’s annual user conference, Calabrio Customer Connect, is two and half days of in-depth learning and networking. Through dozens of breakout sessions and roundtable discussions, attendees will learn from experts spanning industries. Share best practices and lessons learned with your peers. Speak with Calabrio executives and technical experts to get more value from your investment in Calabrio solutions and provide feedback for future products.
October 16, 2017 – October 19, 2017
Horseshoe Bay Resort | Horseshoe Bay, TX
Immerse yourself in the next generation of customer experience with keynote sessions, panel discussions and a comprehensive expo hall. Join us at our booth to see how our Calabrio ONE solution can help you transform your customer experience.
October 3, 2017 – October 5, 2017
Melia Barcelona Sky Hotel | Barcelona, Spain
Happy call centre agents = happy customers! Stop by Calabrio’s table to see how our Calabrio ONE solution can help you transform your customer experience.
October 25t, 2017
Customer Engagement Center (CEC) encompasses the technologies, applications, people and processes to interact with customers, across channels, while retaining the customer s’ context, to provide consistent and efficient customer service.