A People-First Culture: Calabrio Named a Top Workplace by Star Tribune

A company isn’t just about a product or service; it’s about the people. Every day at Calabrio, we tell our customers that cultivating a team of engaged contact center agents will create a better customer experience and make their brand more successful. We believe that this employee-first philosophy is important for every brand, regardless of industry, and it’s something we strive for daily with our own team by creating an “all in” culture. There’s nothing more valuable—and validating—than employee feedback to ensure that we’re on the right track. As a result of that feedback, Calabrio has been named a Top Workplace by the Star Tribune for the fourth year in a row.

Of the more than 2,000 companies that were invited to enter, Calabrio was ranked 13th on the midsize company list. The award recognizes the best workplaces in Minnesota based on engagement, organizational health and employee satisfaction. The reason this recognition is so special is that results are determined solely on employee responses. We are thrilled that our employees believe in Calabrio’s mission and feel valued, heard, and know that they are our top priority.

Building our “all in” culture didn’t happen overnight. We needed to build a brand that was a leader in the market and trusted by our customers, and the very foundation of that success is every single employee who passes through our doors. From multiple opportunities to give back to our local community to student loan repayment programs, our focus is on the well-being of the whole person, not just the project manager, marketer or developer. We believe we’ve successfully built that culture, and we are grateful for the validation from our employees.

As a provider of customer engagement tools, it is our responsibility to practice what we preach with our own team, and we know that our job of creating an all in culture is never done. We are thankful to be recognized as a Top Workplace by the Star Tribune, and we plan to be on that list for years to come.

We’re always looking for top talent! To learn more about what it’s like to work at Calabrio and search open positions, visit our careers page.

Tom Goodmanson

Tom Goodmanson, President and CEO of Calabrio, has more than 20 years of experience leading fast growing dynamic software and technology companies. Since assuming the CEO position in 2009, Tom is credited with reinventing the company and its culture around a strategy to expand value and reach through new, innovative products, and remarkable customer experiences. Addressing the market need for simpler solutions to complex customer interaction challenges, Tom’s vision to redefine the standard for software ease-of-use has been instrumental in making Calabrio one of the fastest growing companies in the industry.