Press Coverage - Calabrio

Calabrio In the News

The latest buzz from around the web.

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Page 10 of 21

Forbes: Student Loan Repayment: The Job Perk Of The Future


As young people continue to enter the workforce already weighed down by high amounts of student debt, some companies are taking notice. Read more from Forbes here.

March 30, 2018


Directors’ Club Newswire: Calabrio Enhances Analytics Platform with Sentiment Analysis to Accurately Capture and Interpret Customer Insights


Calabrio, a leading provider of customer engagement and analytics software, today introduced a new version of Calabrio ONE—an intelligent, fully integrated enterprise workforce optimisation and engagement suite. Read more from the Directors’ Club Newswire here.

March 29, 2018


TMCNet: Analytics Enable Understanding, Preparedness & Improved Products and Services


Analytics is what happens when we put our data to work for us. And everybody by now seems to understand the potential value of big data. Read more from TMCNet here.

March 28, 2018


Call Center Times: Taking The Pain Out Of Forecasting – Q and A with Calabrio


Taking The Pain Out Of Forecasting – Q and A with Calabrio. Read more from Call Center Times here.

March 27, 2018


Contact Center World: New Calabrio Study Reveals C-Level Executives Rely on Limited Data to Drive Business Change


Companies know they must adapt to change in order to compete, but often don’t rely on a wide enough lens into data to drive change. Read more from Contact Center World here.

March 26, 2018


MarTech Series: Calabrio Study: C-Level Execs Rely on Limited Data to Drive Business Change


New Findings by a Calabrio Report Show Organizations Ignore Crucial Sources of Customer Feedback, Thus Missing out on Opportunities to Meet Customer Expectations. Read more from MarTech Series here.


Marketing Industry News: C-Level Executives Rely on Limited Data to Drive Business Change


Companies know they must adapt to change in order to compete, but often don’t rely on a wide enough lens into data to drive change. Read more from Marketing Industry News here.


Digital Strategy Consulting: Top bosses ‘rely on limited data’ to drive business change


Organisations ignore crucial sources of customer feedback, thus missing out on opportunities to meet customer expectations, according to new research. Read more from Digital Strategy Consulting here.


Engage Customer: NEW STUDY REVEALS C-LEVEL EXECUTIVES RELYING ON LIMITED DATA TO DRIVE BUSINESS CHANGE


Companies know they must adapt to change in order to compete, but often don’t rely on a wide enough lens into data to drive change. Read more from Engage Customer here.


Bdaily: C-level executives rely on limited data to drive business change


Companies know they must adapt to change in order to compete, but often don’t rely on a wide enough lens into data to drive change. Read more from Bdaily here.


Netimperative: Top bosses ‘rely on limited data’ to drive business change


Organisations ignore crucial sources of customer feedback, thus missing out on opportunities to meet customer expectations, according to new research. Read more from Netimperative here.


Forbes: The Two Surprising Impacts That Intelligent Voice Assistants Are Having On Customer Experience


The Two Surprising Impacts That Intelligent Voice Assistants Are Having On Customer Experience. Read more from Forbes here.


Real Business: The breaking point: Keeping the human in customer experience


By now, business owners and entrepreneurs know building a successful company starts with the customer experience. In fact, 72 per cent say improving the experience is at the top of the list. Read more from Real Business here.


Econsultancy: The best digital marketing stats we’ve seen this week


A new report from Calabrio has revealed marketing decision-makers are relying on too few data sources. Read more from Econsultancy here.

March 23, 2018


DataIQ: Firms relying on too few data sources to drive strategies


Businesses might be gathering more customer data than ever before but most are falling back on just a few sources of information which are the easiest to work with rather than tapping into all the data that is available to them. Read more from DataIQ here.


ITProPortal: Businesses not utilising the full potential of their data


Calabrio report find that companies know data is crucial when making decisions, but aren’t getting all the information they need. Read more from ITProPortal here.


World Pro News: Businesses not utilising the full potential of their data


Businesses know data is crucial when making decisions, but where do you draw your data from?. Read more from World Pro News here.

March 22, 2018


Channel EMEA: C-Level Executives Rely on Limited Data to Drive Business Change


Companies know they must adapt to change in order to compete, but often don’t rely on a wide enough lens into data to drive change. Read more from Channel EMEA here.


Adweek: The Widening Gap Between Customer Service and the Customer


Over half of customer service agents find dealing with complex issues to be one of the most challenging things about their job. Read more from Adweek here.

March 15, 2018


ITProPortal: The customer experience breaking point


In a technology-driven world, the top priority should still be creating a relationship between the brand and individual customer, and that simply cannot be done by solely relying on the latest and greatest solutions. Read more from ITProPortal here.

March 9, 2018


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