• Contact Centres Moved to The Cloud During the Pandemic

    March 31, 2021

      Nearly three-quarters of contact centres that moved to the cloud did so during the pandemic. Read more from Customer Service Manager here.

  • Nearly Three-Quarters of Contact Centres That Moved to The Cloud Did So During the Pandemic.

    March 30, 2021

      Calabrio, the customer experience intelligence company, uncovered new data regarding contact centres that shifted operations to the cloud during the pandemic. Read more from Directors Club Newswire here.

  • Contact Centre Report: Cloud is Here. What’s Next?

    March 30, 2021

      Nearly Three-Quarters of Contact Centres That Moved to The Cloud Did So During the Pandemic. Read more from Contact Centres here.

  • Industry Research : Three-Quarters of Contact Centers That Moved to the Cloud Did So During the Pandemic, Here’s What They’re Expecting

    March 30, 2021

      Calabrio, a customer experience intelligence company, uncovered new data regarding contact centers that shifted operations to the cloud during the pandemic. Read more from World News here.

  • Nearly Three-Quarters of Contact Centers That Moved to the Cloud Did So During the Pandemic

    March 30, 2021

      Calabrio study shows that the pandemic-driven cloud migration is generating unexpected value and reveals insights into strategic trends and opportunities for cloud-based contact centers. Read more from Yahoo! Finance here.

  • Nearly Three-Quarters of Contact Centers That Moved to the Cloud Did So During the Pandemic.

    March 30, 2021
  • Nearly Three-Quarters of Contact Centers That Moved to the Cloud Did So During the Pandemic.

    March 30, 2021

      Calabrio study shows that the pandemic-driven cloud migration is generating unexpected value and reveals insights into strategic trends and opportunities for cloud-based contact centers. Read more from World News here.

  • 19 Ways to Deal with High Contact Volumes

    March 29, 2021

      Our panel of experts discuss how to drive down contact volumes in a customer-friendly way. Read more from Call Centre Helper here.

  • Calabrio to Be Acquired

    March 26, 2021

      Thoma Bravo, a private equity investment firm, has inked a definitive purchase agreement to acquire customer experience intelligence company Calabrio from global investment firm KKR, as announced this week. Read more from No Jitter here.

  • Private Equity Firm to Acquire Calabrio

    March 24, 2021

      Thoma Bravo values the deal at more than $1billion. Read more from CX Today here.

  • 28 Brilliant Hacks to Improve Contact Centre Efficiency

    March 24, 2021

      Our panel of experts share some great ideas for driving up efficiency in the contact centre. Read more from Call Centre Helper here.

  • Private equity firm Thoma Bravo to acquire software firm Calabrio from KKR

    March 24, 2021

      Private equity firm Thoma Bravo LP said on Tuesday it has agreed to acquire workplace software firm Calabrio Inc from KKR & Co Inc. Read more from MSN Money here.

  • Thoma Bravo Acquires Calabrio

    March 23, 2021

      Thoma Bravo, a private equity investment firm, and Calabrio have announced a definitive purchase agreement whereby Thoma Bravo will acquire Calabrio from KKR, a leading global investment firm. Read more from Call Centre Helper here.

  • Thoma Bravo will buy Minneapolis-based Calabrio from KKR

    March 23, 2021

      The Minneapolis software firm’s value is estimated to exceed $1 billion. Read more from Star Tribune here.

  • Thoma Bravo Acquires Calabrio to Accelerate Company’s Cloud-first Customer Experience Growth

    March 23, 2021

      Thoma Bravo announces strategic acquisition of Calabrio to accelerate company’s cloud-first customer experience Growth. Read more from Customer Service Manager here.

  • Thoma Bravo Announces Strategic Acquisition of Calabrio to Accelerate Company’s Cloud-First Customer Experience Growth

    March 23, 2021

      Acquisition From KKR Follows Significant Growth and Successful Evolution to the Cloud. Read more from AiThority here.

  • Private equity firm Thoma Bravo to acquire software firm Calabrio from KKR

    March 23, 2021

      Private equity firm Thoma Bravo LP said on Tuesday it has agreed to acquire workplace software firm Calabrio Inc from KKR & Co Inc. Read more from Yahoo!Finance here.

  • News : Thoma Bravo Announces Strategic Acquisition of Calabrio

    March 23, 2021

      Thoma Bravo, a private equity investment firm focused on the software and technology-enabled services sectors, and Calabrio, the customer experience intelligence company, announced a definitive purchase agreement whereby Thoma Bravo will acquire Calabrio from KKR, a leading global investment firm. Read more from Contact Center World here.

  • Thoma Bravo will buy Minneapolis-based Calabrio from KKR

    March 23, 2021

      The Minneapolis software firm’s value is estimated to exceed $1 billion. Read more from Flip Board here.

  • Thoma Bravo To Buy Calabrio From KKR, Terms Not Disclosed – Quick Facts

    March 23, 2021

      The acquisition will enable Thoma Bravo to accelerate its cloud-first customer experience growth. Read more from RTTNews here.

  • Thoma Bravo Acquires Calabrio

    March 23, 2021

      Private equity firm Thoma Bravo has acquired Calabrio, a customer experience intelligence company, from fellow investment firm KKR. Read more from Destination CRM here.

  • Private equity firm Thoma Bravo to acquire software firm Calabrio from KKR

    March 23, 2021

      Private equity firm Thoma Bravo LP said on Tuesday it has agreed to acquire workplace software firm Calabrio Inc. Read more from Daily Mail here.

  • Thoma Bravo Announces Strategic Acquisition of Calabrio to Accelerate Company’s Cloud-first Customer Experience Growth

    March 23, 2021

      Acquisition from KKR follows significant growth and successful evolution to the cloud. Read more from Sales Tech Star here.

  • Private equity firm Thoma Bravo to acquire software firm Calabrio from KKR

    March 23, 2021

      Private equity firm Thoma Bravo LP said on Tuesday it has agreed to acquire workplace software firm Calabrio Inc from KKR & Co. Read more from Investing.com here.

  • Thoma Bravo Announces Strategic Acquisition of Calabrio to Accelerate Company’s Cloud-first Customer Experience Growth

    March 23, 2021

      Thoma Bravo, a leading private equity investment firm focused on the software and technology-enabled services sectors, and Calabrio, the customer experience intelligence company, today announced a definitive purchase agreement. Read more from Workforce Management here.