So, you’ve decided it’s time to take your WFO solution to the cloud. That’s a smart choice—and one that puts business first rather than drain focus on IT infrastructures. But [...]
We’ve seen customers creatively step up to the challenges of this unique year—engaging their workforce and delivering on customer service expectations. We’re proud to share that one of these [...]
The pandemic has shifted the world of work and elevated the importance of agility in contact centers to meet the moment – whatever that moment may be. Right now, it’s working from home [...]
