C3 2017 Speaker Spotlight: Daniel Acosta, Houston Methodist Hospital

C3 2017 Speaker Spotlight: Daniel Acosta of Houston Methodist Hospital

 In Calabrio News

Calabrio Customer Connect (C3) is only a couple days away! We can’t wait to see you all there. Here is our last installment of our 2017 Speaker Spotlight series.

Daniel Acosta, call center applications analyst III with Houston Methodist Hospital, will share how he handles intraday management for the complex healthcare industry, October 1‑4 at Red Rock Casino Resort & Spa in Las Vegas.

Name: Daniel Acosta

Company: Houston Methodist Hospital

Title: Call Center Applications Analyst III

Years of Experience: One year with Houston Methodist, 7+ years in healthcare and 10+ years in the call center


Daniel Acosta on the value of Calabrio Customer Connect

“Being able to see how others are using the software. It gives you ideas . . . maybe I should try that.  [C3] becomes a really great work family that extends beyond your call center


About Calabrio Customer Connect (C3)

Calabrio’s annual user conference, Calabrio Customer Connect (C3), is two and a half days of in-depth learning and networking. Through dozens of breakout sessions and roundtable discussions, attendees will learn from experts spanning industries. Share best practices and lessons learned with your peers. Speak with Calabrio executives and technical experts to get more value from your investment in Calabrio solutions and to provide feedback for future products.

For a full agenda and more information about C3, visit calabriocustomerconnect.com.

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Sam Kem and Andrew Stein C3 GraphicAdvanced Reporting

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