Senior Cloud Engineer | Calabrio

Senior Cloud Engineer

WHAT PROBLEMS WILL YOU BE SOLVING?

This position is a member of the Cloud Operations team and will focus on system administrative efforts in support of operational excellence.  Perform system automation tasks, system planning, system support, system monitoring, platform monitoring, diagnostics and troubleshooting.  Contribute to the design and implementation of operational procedures and policies.

  • Lead the technical architecture and technical details of the platform
  • Own platform technologies, tools and assets
  • Maintain system software to latest versions and patch release levels
  • Proactively monitor environment utilizing best practices
  • Learn other technologies as necessary to develop/support other application platforms as necessary
  • Perform Unix/Windows server and application instance management
  • Forecast impact and plan capacity for both organic growth and new business to the environment
  • Learn other technologies as necessary to develop/support other application platforms as necessary
  • Knowledge Java / Tomcat and Apache
  • Knowledge of databases including Microsoft SQL
  • Maintain operational, configuration and other procedures
  • Puppet/Chef development and support along with other automation tools like Bamboo, Jenkins, etc
  • Perform application release deployments and provided continuous process improvement for application releases
  • Expand knowledge of programming techniques and databases
  • Evaluate and recommend third party products to address current requirements
  • Work to continually to develop and improve processes, methodologies and approaches
  • 24/7 On-Call support on a rotational basis

WHAT SKILLS WILL MAKE YOU SUCCESSFUL?

  • Extensive Unix/Windows administration experience in cloud/virtual environment
  • Experience with Unix OS/Windows system build and configuration managers such as Puppet, Chef, and Vagrant
  • Apache Tomcat experience
  • Shell and Python scripting experience
  • Operational experience supporting MS SQL
  • Support of file systems and database files
  • Experience with orchestration and teaming in a DevOps culture
  • Strong analytical and problem solving skills
  • Windows servers acumen
  • Amazon Web Services (AWS)
  • Experience with cloud delivered operations
  • Ability to learn software and hardware tools where necessary
  • Ability to work on multiple projects simultaneously and good multi-tasking skills a must
  • Good verbal and written communication skills
  • Strong analytical and problem solving skills
  • Ability to learn software and hardware tools
  • Ability to perform systems analysis and design and provide written specifications
  • Ability to consistently meet deadlines and work under pressure
  • Ability to work on multiple projects simultaneously and good multi-tasking skills a must
  • Exceptional multi-tasking skills 

WHAT IS REQUIRED FOR YOU TO APPLY?

  • Bachelor’s Degree in Engineering, Science, or another related field
  • Strong analytical and problem solving skills
  • 5+ years related work experience including activities such as user management, security management, OS installation and patching and system monitoring; or equivalent combination of education and experience
  • Must be detailed and process oriented 

WHAT VALUES ARE IMPORTANT TO CALABRIO? 

  • Collaboration amongst teams
  • Open communication across the company
  • Ambitious
  • Accountable
  • Customer Success!

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