{"id":22687,"date":"2023-02-16T14:22:50","date_gmt":"2023-02-16T14:22:50","guid":{"rendered":"https:\/\/www.calabrio.com\/doc\/wie-3-echte-contact-center-mit-hilfe-von-analysen-einsparungen-erzielen-2\/"},"modified":"2026-01-07T13:36:02","modified_gmt":"2026-01-07T13:36:02","slug":"wie-3-echte-contact-center-mit-hilfe-von-analysen-einsparungen-erzielen","status":"publish","type":"doc","link":"https:\/\/www.calabrio.com\/de\/doc\/wie-3-echte-contact-center-mit-hilfe-von-analysen-einsparungen-erzielen\/","title":{"rendered":"Wie 3 echte Contact Center mit Hilfe von Analysen Einsparungen erzielen"},"content":{"rendered":"<div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<div style=\"height:150px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<div class=\"wp-block-media-text has-media-on-the-right is-stacked-on-mobile is-vertically-aligned-top\"><div class=\"wp-block-media-text__content\"><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<h2 class=\"wp-block-heading\">Wie 3 reale Contact Center genutzt werden<br\/>Analytik zur Steigerung der Einsparungen<\/h2>\n<\/div>\n\n<div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n<div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<p><strong>Entdecken Sie die Vorteile der Datenanalyse f\u00fcr die Kostenoptimierung<\/strong><\/p>\n<\/div>\n\n<div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<p>Von sich schnell \u00e4ndernden Kundenerwartungen bis hin zu Telearbeitern, Agentenmangel und vielem mehr &#8211; Contact Center stehen vor vielen H\u00fcrden. Aber diese k\u00f6nnen mit den Vorteilen der Datenanalyse angegangen werden.<\/p>\n<\/div>\n\n<div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<p>Die Vielfalt der Herausforderungen, denen sich Call Center heute stellen m\u00fcssen, scheint grenzenlos. Auch die M\u00f6glichkeiten, Calabrio Analytics zu nutzen, um sie schnell zu identifizieren, zu untersuchen und zu beseitigen, sind unbegrenzt.<\/p>\n<\/div>\n\n<div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<p>Informieren Sie sich \u00fcber drei analytische Fallstudien und ihre Einsparungen. Laden Sie die Infografik herunter, um zu sehen:<\/p>\n<\/div>\n\n<div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<ul class=\"wp-block-list\"><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<li>Fallstudien von Peckham, Idaho Central Credit Union und Cummins<\/li>\n<\/div>\n\n<div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<li>Der Umfang der von Calabrio Analytics optimierten Kosten<\/li>\n<\/div>\n\n<div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<li>Die Ma\u00dfnahmen, die sie aufgrund der neu gewonnenen Erkenntnisse ergriffen haben<\/li>\n<\/div><\/ul>\n<\/div>\n\n<div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<p>Hier erfahren Sie, wie drei reale Kontaktzentren die Vorteile der Datenanalyse f\u00fcr die Kostenoptimierung und Serviceverbesserung genutzt haben.<\/p>\n<\/div>\n\n<div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n<div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-vivid-red-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/info.calabrio.com\/savings-benefits-of-analytics\/?_gl=1*1s2vefa*_gcl_au*ODQ0NzA1MjI1LjE3Mzg1ODk3MDY.\">KLICKEN SIE ZUM HERUNTERLADEN VON PDF<\/a><\/div>\n<\/div><\/div>\n<\/div><\/div><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"757\" height=\"1024\" src=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2023\/02\/contact_center_analytics_savings-1-757x1024.jpg\" alt=\"\" class=\"wp-image-21106 size-full\" srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2023\/02\/contact_center_analytics_savings-1-757x1024.jpg 757w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2023\/02\/contact_center_analytics_savings-1-222x300.jpg 222w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2023\/02\/contact_center_analytics_savings-1-768x1039.jpg 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2023\/02\/contact_center_analytics_savings-1.jpg 850w\" sizes=\"auto, (max-width: 757px) 100vw, 757px\" \/><\/figure><\/div>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<section\n\tid=\"\"\n\tdata-theme-block-id=\"block_27d401fcf35493d8770d17ac91503e8f\"\n\tstyle=\"background-color: #d2f3fa\"\n\t>\n\t\t<div class=\"section-header lint-ignore\" style=\"background-color: #d2f3fa\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"w-full xl:px-page-margin py-l\/m md:pt-0 lg:py-l\/m mx-auto text-center flex flex-col gap-c\/l\">\n\t\t\t\t\n\t\t\t\t\t\t<h2\t\t\tstyle=\"color: #080F21\"\n\t\t\tclass=\"heading-medium text-primary\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\tFinden Sie Ihren Wettbewerbsvorteil mit Calabrio Analytics\t\t<\/h2 >\n\t\t\n\t\t\t\t\t<div\n\t\t\t\tclass=\"wysiwyg text-navy-40\"\n\t\t\t\tstyle=\"color: #344679\"\n\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\t<p>Erzielen Sie mehr und bedauern Sie weniger in Ihrem Kundenservice mit analytischer Software, die einfach zu bedienen ist, Vorhersagen trifft und die Kostenoptimierung f\u00f6rdert. Die Vorteile der Datenanalyse sind im wahrsten Sinne des Wortes grenzenlos. Entdecken Sie die Kosteneinsparungsm\u00f6glichkeiten mit Calabrio Analytics.<\/p>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<div class=\"flex flex-col md:flex-row gap-c\/m justify-center py-c\/m\" data-aos=\"fade-up\">\n\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-primary\"\n\t\t href=\"\/products\/calabrio-analytics\/\" title=\"Mehr erfahren\" aria-label=\"Mehr erfahren\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text\">Mehr erfahren<\/span>\n\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_27d401fcf35493d8770d17ac91503e8f\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_27d401fcf35493d8770d17ac91503e8f\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<div class=\"container group page-layout flex flex-col flex-wrap lg:flex-row gap-l\/xxl lg:gap-gutter py-l\/xxl lg:py-l\/xs blg_inner_container\" data-module=\"page-layout\">\n\t\t\t\t\t\n\t<div\n\t\tclass=\"w-full aos-init aos-animate gap-c\/l flex 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overflow-hidden\">\n\t\t\t<div\n\tstyle=\"\"\n\tclass=\" wysiwyg wysiwyg--inline flex flex-col py-c\/l gap-c\/m\"\n\tid=\"\"\n\tdata-aos=\"fade-up\"\n>\n\t<\/div>\n\t\t<\/div>\n\t\n\n\n\t<\/div> <div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<p><\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":19385,"template":"","meta":{"_acf_changed":false,"om_disable_all_campaigns":false},"doc-category":[],"class_list":["post-22687","doc","type-doc","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Wie 3 echte Contact Center mit Hilfe von Analysen Einsparungen erzielen | Calabrio<\/title>\n<meta name=\"description\" content=\"Wie 3 reale Contact Center genutzt werdenAnalytik zur Steigerung der Einsparungen Entdecken Sie die Vorteile der Datenanalyse f\u00fcr die 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