{"id":22699,"date":"2023-05-15T12:48:56","date_gmt":"2023-05-15T12:48:56","guid":{"rendered":"https:\/\/www.calabrio.com\/doc\/leitfaden-fuer-die-optimierung-von-arbeitskraeften-engagement-2\/"},"modified":"2026-01-07T11:31:00","modified_gmt":"2026-01-07T11:31:00","slug":"leitfaden-fuer-die-optimierung-von-arbeitskraeften-engagement","status":"publish","type":"doc","link":"https:\/\/www.calabrio.com\/de\/doc\/leitfaden-fuer-die-optimierung-von-arbeitskraeften-engagement\/","title":{"rendered":"Leitfaden f\u00fcr die Optimierung von Arbeitskr\u00e4ften &amp; Engagement"},"content":{"rendered":"\t<section\n\t\tclass=\"container py-l\/m overflow-hidden\"\n\t\tdata-theme-block-id=\"block_b7dec60a5e2b7e243ea853477c8b9a0b\"\n\t\tid=\"\"\n\t\tdata-aos=\"fade-up\"\n\t>\n\t\t<div class=\"block w-[calc(100vw)] lg:w-full -ml-page-margin lg:-ml-0\">\n\t\t\t\n\t<section\n\tclass=\"swiper  swiper--navigation-rounded swiper--margin-two-sides swiper--md-hide-navigation\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1.11,\"spaceBetween\":16,\"breakpoints\":{\"680\":{\"slidesPerView\":2.24},\"744\":{\"enabled\":false},\"1024\":{\"enabled\":false}},\"navigation\":{\"nextEl\":\".swiper-button-next\",\"prevEl\":\".swiper-button-prev\"},\"navCenteredImage\":true}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper md:flex-col md:gap-0 md:pl-0 lg:flex-col lg:pl-0\">\n\t\n<div class=\"w-full h-full relative py-c\/xxl  swiper-slide !h-auto\">\n\t<div\n\t\tclass=\"w-full h-full flex flex-col-reverse justify-end md:flex-row md:justify-between md:items-center gap-l\/m md:gap-0 \">\n\t\t<div class=\"w-full h-full md:w-[50%] lg:w-[65%] xl:w-[51%] md:gap-l\/xxl md:px-page-margin lg:px-l\/m lg:p-l\/mxl:p-l\/m flex items-center\">\n\t\t\t<div class=\"flex flex-col flex-grow gap-c\/s md:gap-0 lg:gap-c\/xxl h-full justify-between\">\n\t\t\t\t<div class=\"w-full mx-auto flex flex-col gap-c\/m md:gap-c\/m\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h1\t\t\t\tstyle=\"color: #080F21\"\n\t\t\t\tclass=\"heading-small\"\n\t\t\t\tdata-aos=\"fade-up\">\n\t\t\t\t\tCheckliste mit Fragen, die Sie Ihren Kunden stellen sollten, um eine optimale Bewertung des Anbieters zu erhalten\t\t\t<\/h1>\n\t\t\t\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"wysiwyg text-navy-40 pb-l\/xs\"\n\t\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t\t\tstyle=\"color: #344679\">\n\t\t\t\t\t<p><strong>Ihr Leitfaden f\u00fcr ein erfolgreiches Referenzgespr\u00e4ch<\/strong><br \/>\nDie Evaluierung einer neuen Plattform f\u00fcr Workforce Optimization (WFO) oder Workforce Engagement Management (WEM) ist kein leichtes Unterfangen. Sie m\u00fcssen die bew\u00e4hrten, realen Auswirkungen bewerten, die eine WFO\/WEM-L\u00f6sung bieten kann &#8211; und den Anbieterpartner hinter dieser Technologie bewerten. Bevor Sie sich zu einem vollst\u00e4ndigen Proof-of-Concept verpflichten, ist eine der besten M\u00f6glichkeiten, diese Erkenntnisse aus der Praxis zu gewinnen, ein direktes Gespr\u00e4ch mit einem anderen Unternehmen, das eine bestimmte WFO\/WEM-L\u00f6sung einsetzt &#8211; auch Referenzgespr\u00e4ch genannt.<\/p>\n<p>In diesem Leitfaden finden Sie die Fragen, die Sie unbedingt stellen sollten, um sich ein umfassendes Bild davon zu machen, was Sie von einer WFO\/WEM-L\u00f6sung und einem Anbieterpartner erwarten k\u00f6nnen. Die Schnellstart-Checkliste liefert Ihnen sofort Fragen f\u00fcr:<\/p>\n<ul>\n<li>Beziehung &amp; Hintergrund<\/li>\n<li>Implementierung und Einarbeitung<\/li>\n<li>Anwendungsf\u00e4lle und Integrationen<\/li>\n<li>Ergebnisse und Messung<\/li>\n<\/ul>\n<p>Warum sollten Sie Zeit damit verbringen, sich die besten Fragen auszudenken, wenn Sie mit diesem Leitfaden bereits alles abgedeckt haben? Laden Sie es jetzt herunter.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div data-aos=\"fade-up\">\t<a\t\tclass=\"w-fit pl-0 !button-link-small btn-tertiary btn-tertiary--left-align \"\n\t\t href=\"https:\/\/info.calabrio.com\/l\/134381\/2023-04-24\/8mgtpr\/134381\/1682362110sZsZspPZ\/OP_Analyst_Peer_Review_041223.pdf?_gl=1*10ueqt3*_gcl_au*ODQ0NzA1MjI1LjE3Mzg1ODk3MDY.\" title=\"Download the Full Datasheet\" aria-label=\"Download the Full Datasheet\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Download the Full Datasheet<\/span>\n\t<\/a>\n<\/div>\t<\/div>\n<\/div>\n<div class=\"relative w-full md:w-[50%] lg:w-[49%]\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\t aspect-[280\/313] md:aspect-[372\/588] lg:aspect-square max-w-[588px] image--cover\t\" data-module=\"image\" data-aos=fade-up data-aos-delay=100>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2023\/05\/datasheet_2.jpg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2023\/05\/datasheet_2.jpg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2023\/05\/datasheet_2.jpg 762w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2023\/05\/datasheet_2-234x300.jpg 234w\" alt=\"\" ><\/div>\n\t\n\t<\/div>\n<\/div>\n<\/div>\n\t<\/div>\n\t\n\t\t\t\t\t<button\n\t\t\t\tclass=\"swiper-button-prev\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Zum vorherigen Karussell-Dia wechseln<\/span>\n\t\t\t<\/button>\n\t\t\t<button\n\t\t\t\tclass=\"swiper-button-next\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Zum n\u00e4chsten Karussell-Dia wechseln<\/span>\n\t\t\t<\/button>\n\t\t\n\t\n\t\t<\/section>\n\t\t<\/div>\n\t<\/section>\n\t<style>\n\t[data-theme-block-id=\"block_b7dec60a5e2b7e243ea853477c8b9a0b\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<div class=\"container group page-layout flex flex-col flex-wrap lg:flex-row gap-l\/xxl lg:gap-gutter py-l\/xxl lg:py-l\/xs blg_inner_container\" data-module=\"page-layout\">\n\t\t\t\t\t\n\t<div\n\t\tclass=\"w-full aos-init aos-animate gap-c\/l flex flex-col\"\n\t\tdata-module=\"sticky-nav\"\n\t\tdata-aos=\"fade-up\"\n\t>\n\n\n\t<div class=\"flex justify-between items-center\">\n\t\t<p class=\"body-medium text-text-tertiary-aa\">Share<\/p>\n\n\t\t<div class=\"flex\">\n\t\t\t<a\n\t\t\t\thref=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https%3A%2F%2Fwww.calabrio.com%2Fde%2Fdoc%2Fleitfaden-fuer-die-optimierung-von-arbeitskraeften-engagement%2F\"\n\t\t\t\ttarget=\"_blank\"\n\t\t\t\trel=\"noopener noreferrer\"\n\t\t\t\tclass=\"w-10 h-10 flex justify-center items-center p-c\/s border-thin border-stroke-tertiary hover:opacity-85\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g clip-path=\"url(#clip0_2513_59672)\">\n<path d=\"M16.6676 0H1.32891C0.594141 0 0 0.580078 0 1.29727V16.6992C0 17.4164 0.594141 18 1.32891 18H16.6676C17.4023 18 18 17.4164 18 16.7027V1.29727C18 0.580078 17.4023 0 16.6676 0ZM5.34023 15.3387H2.66836V6.74648H5.34023V15.3387ZM4.0043 5.57578C3.14648 5.57578 2.45391 4.8832 2.45391 4.02891C2.45391 3.17461 3.14648 2.48203 4.0043 2.48203C4.85859 2.48203 5.55117 3.17461 5.55117 4.02891C5.55117 4.87969 4.85859 5.57578 4.0043 5.57578ZM15.3387 15.3387H12.6703V11.1621C12.6703 10.1672 12.6527 8.88398 11.2816 8.88398C9.89297 8.88398 9.68203 9.97031 9.68203 11.0918V15.3387H7.01719V6.74648H9.57656V7.9207H9.61172C9.9668 7.2457 10.8387 6.53203 12.1359 6.53203C14.8395 6.53203 15.3387 8.31094 15.3387 10.6242V15.3387Z\" fill=\"#2356E7\"\/>\n<\/g>\n<defs>\n<clipPath id=\"clip0_2513_59672\">\n<rect width=\"18\" height=\"18\" fill=\"white\"\/>\n<\/clipPath>\n<\/defs>\n<\/svg>\n\t\t\t<\/a>\n\n\t\t\t<a\n\t\t\t\thref=\"https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fwww.calabrio.com%2Fde%2Fdoc%2Fleitfaden-fuer-die-optimierung-von-arbeitskraeften-engagement%2F&#038;text=Leitfaden f\u00fcr die Optimierung von Arbeitskr\u00e4ften &amp; Engagement\"\n\t\t\t\ttarget=\"_blank\"\n\t\t\t\trel=\"noopener noreferrer\"\n\t\t\t\tclass=\"w-10 h-10 flex justify-center items-center p-c\/s border-thin border-stroke-tertiary hover:opacity-85\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M13.7447 1.42792H16.2748L10.7473 7.74554L17.25 16.3424H12.1584L8.17053 11.1284L3.60746 16.3424H1.07582L6.98808 9.58499L0.75 1.42792H5.97083L9.57555 6.19367L13.7447 1.42792ZM12.8567 14.828H14.2587L5.20905 2.86277H3.7046L12.8567 14.828Z\" fill=\"#2356E7\"\/>\n<\/svg>\n\t\t\t<\/a>\n\n\t\t\t<a\n\t\t\t\thref=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.calabrio.com%2Fde%2Fdoc%2Fleitfaden-fuer-die-optimierung-von-arbeitskraeften-engagement%2F\"\n\t\t\t\ttarget=\"_blank\"\n\t\t\t\trel=\"noopener noreferrer\"\n\t\t\t\tclass=\"w-10 h-10 flex justify-center items-center p-c\/s border-thin border-stroke-tertiary hover:opacity-85\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g clip-path=\"url(#clip0_2513_59678)\">\n<path d=\"M9 0C4.02948 0 0 4.02948 0 9C0 13.2206 2.90592 16.7623 6.82596 17.735V11.7504H4.97016V9H6.82596V7.81488C6.82596 4.75164 8.21232 3.3318 11.2198 3.3318C11.79 3.3318 12.7739 3.44376 13.1764 3.55536V6.04836C12.964 6.02604 12.595 6.01488 12.1367 6.01488C10.661 6.01488 10.0908 6.57396 10.0908 8.02728V9H13.0306L12.5255 11.7504H10.0908V17.9341C14.5472 17.3959 18.0004 13.6015 18.0004 9C18 4.02948 13.9705 0 9 0Z\" fill=\"#2356E7\"\/>\n<\/g>\n<defs>\n<clipPath id=\"clip0_2513_59678\">\n<rect width=\"18\" height=\"18\" fill=\"white\"\/>\n<\/clipPath>\n<\/defs>\n<\/svg>\n\t\t\t<\/a>\n\t\t<\/div>\n\t<\/div>\n\n\t<\/div>\n\t\t\t\n\t\n\n\n\t<\/div> \n<section\n\tid=\"\"\n\tdata-theme-block-id=\"block_16957fbff8b5b9545b047807b0626b4c\"\n\tstyle=\"background-color: #d2f3fa\"\n\t>\n\t\t<div class=\"section-header lint-ignore\" style=\"background-color: #d2f3fa\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"w-full xl:px-page-margin py-l\/m md:pt-0 lg:py-l\/m mx-auto text-center flex flex-col gap-c\/l\">\n\t\t\t\t\n\t\t\t\t\t\t<h2\t\t\tstyle=\"color: #080F21\"\n\t\t\tclass=\"heading-medium text-primary\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\tFinden Sie Ihren Wettbewerbsvorteil mit Calabrio Analytics\t\t<\/h2 >\n\t\t\n\t\t\t\t\t<div\n\t\t\t\tclass=\"wysiwyg text-navy-40\"\n\t\t\t\tstyle=\"color: #344679\"\n\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\t<p>Erzielen Sie mehr und bedauern Sie weniger in Ihrem Kundenservice mit analytischer Software, die einfach zu bedienen ist, Vorhersagen trifft und die Kostenoptimierung f\u00f6rdert. Die Vorteile der Datenanalyse sind im wahrsten Sinne des Wortes grenzenlos. Entdecken Sie die Kosteneinsparungsm\u00f6glichkeiten mit Calabrio Analytics.<\/p>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<div class=\"flex flex-col md:flex-row gap-c\/m justify-center py-c\/m\" data-aos=\"fade-up\">\n\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-primary\"\n\t\t href=\"\/products\/calabrio-analytics\/\" title=\"Mehr erfahren\" aria-label=\"Mehr erfahren\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text\">Mehr erfahren<\/span>\n\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_16957fbff8b5b9545b047807b0626b4c\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_16957fbff8b5b9545b047807b0626b4c\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":20283,"template":"","meta":{"_acf_changed":false,"om_disable_all_campaigns":false},"doc-category":[],"class_list":["post-22699","doc","type-doc","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Leitfaden f\u00fcr die Optimierung von Arbeitskr\u00e4ften &amp; Engagement | Calabrio<\/title>\n<meta name=\"description\" content=\"Tipps f\u00fcr die Evaluierung einer WFM\/WFO\/WEM-L\u00f6sung. Gewinnen Sie mit einem Referenzgespr\u00e4ch Einblicke in die reale Welt. Fragen, die Sie einer Peer-Organisation stellen sollten.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.calabrio.com\/de\/doc\/leitfaden-fuer-die-optimierung-von-arbeitskraeften-engagement\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Leitfaden f\u00fcr die Optimierung von Arbeitskr\u00e4ften &amp; Engagement\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.calabrio.com\/de\/doc\/leitfaden-fuer-die-optimierung-von-arbeitskraeften-engagement\/\" \/>\n<meta property=\"og:site_name\" content=\"Calabrio\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/pages\/Calabrio\/312159772174664\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-07T11:31:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2023\/05\/wfo_cta-01-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"858\" \/>\n\t<meta property=\"og:image:height\" content=\"517\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@calabrio\" \/>\n<meta name=\"twitter:label1\" content=\"Gesch\u00e4tzte Lesezeit\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 Minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.calabrio.com\\\/de\\\/doc\\\/leitfaden-fuer-die-optimierung-von-arbeitskraeften-engagement\\\/\",\"url\":\"https:\\\/\\\/www.calabrio.com\\\/de\\\/doc\\\/leitfaden-fuer-die-optimierung-von-arbeitskraeften-engagement\\\/\",\"name\":\"Leitfaden f\u00fcr die Optimierung von Arbeitskr\u00e4ften &amp; Engagement | Calabrio\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.calabrio.com\\\/fr\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.calabrio.com\\\/de\\\/doc\\\/leitfaden-fuer-die-optimierung-von-arbeitskraeften-engagement\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.calabrio.com\\\/de\\\/doc\\\/leitfaden-fuer-die-optimierung-von-arbeitskraeften-engagement\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.calabrio.com\\\/wp-content\\\/uploads\\\/2023\\\/05\\\/wfo_cta-01-1.jpg\",\"datePublished\":\"2023-05-15T12:48:56+00:00\",\"dateModified\":\"2026-01-07T11:31:00+00:00\",\"description\":\"Tipps f\u00fcr die Evaluierung einer WFM\\\/WFO\\\/WEM-L\u00f6sung. Gewinnen Sie mit einem Referenzgespr\u00e4ch Einblicke in die reale Welt. Fragen, die Sie einer Peer-Organisation stellen sollten.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.calabrio.com\\\/de\\\/doc\\\/leitfaden-fuer-die-optimierung-von-arbeitskraeften-engagement\\\/#breadcrumb\"},\"inLanguage\":\"de\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.calabrio.com\\\/de\\\/doc\\\/leitfaden-fuer-die-optimierung-von-arbeitskraeften-engagement\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"de\",\"@id\":\"https:\\\/\\\/www.calabrio.com\\\/de\\\/doc\\\/leitfaden-fuer-die-optimierung-von-arbeitskraeften-engagement\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.calabrio.com\\\/wp-content\\\/uploads\\\/2023\\\/05\\\/wfo_cta-01-1.jpg\",\"contentUrl\":\"https:\\\/\\\/www.calabrio.com\\\/wp-content\\\/uploads\\\/2023\\\/05\\\/wfo_cta-01-1.jpg\",\"width\":858,\"height\":517},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.calabrio.com\\\/de\\\/doc\\\/leitfaden-fuer-die-optimierung-von-arbeitskraeften-engagement\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.calabrio.com\\\/de\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Leitfaden f\u00fcr die Optimierung von Arbeitskr\u00e4ften &amp; Engagement\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.calabrio.com\\\/fr\\\/#website\",\"url\":\"https:\\\/\\\/www.calabrio.com\\\/fr\\\/\",\"name\":\"Calabrio\",\"description\":\"Workforce Engagement Management Software\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.calabrio.com\\\/fr\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.calabrio.com\\\/fr\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"de\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.calabrio.com\\\/fr\\\/#organization\",\"name\":\"Calabrio\",\"url\":\"https:\\\/\\\/www.calabrio.com\\\/fr\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"de\",\"@id\":\"https:\\\/\\\/www.calabrio.com\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.calabrio.com\\\/wp-content\\\/uploads\\\/2025\\\/01\\\/Group-1707478765.png\",\"contentUrl\":\"https:\\\/\\\/www.calabrio.com\\\/wp-content\\\/uploads\\\/2025\\\/01\\\/Group-1707478765.png\",\"width\":1360,\"height\":984,\"caption\":\"Calabrio\"},\"image\":{\"@id\":\"https:\\\/\\\/www.calabrio.com\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/pages\\\/Calabrio\\\/312159772174664\",\"https:\\\/\\\/x.com\\\/calabrio\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/calabrio\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Leitfaden f\u00fcr die Optimierung von Arbeitskr\u00e4ften &amp; Engagement | Calabrio","description":"Tipps f\u00fcr die Evaluierung einer WFM\/WFO\/WEM-L\u00f6sung. Gewinnen Sie mit einem Referenzgespr\u00e4ch Einblicke in die reale Welt. Fragen, die Sie einer Peer-Organisation stellen sollten.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.calabrio.com\/de\/doc\/leitfaden-fuer-die-optimierung-von-arbeitskraeften-engagement\/","og_locale":"de_DE","og_type":"article","og_title":"Leitfaden f\u00fcr die Optimierung von Arbeitskr\u00e4ften &amp; Engagement","og_url":"https:\/\/www.calabrio.com\/de\/doc\/leitfaden-fuer-die-optimierung-von-arbeitskraeften-engagement\/","og_site_name":"Calabrio","article_publisher":"https:\/\/www.facebook.com\/pages\/Calabrio\/312159772174664","article_modified_time":"2026-01-07T11:31:00+00:00","og_image":[{"width":858,"height":517,"url":"https:\/\/www.calabrio.com\/wp-content\/uploads\/2023\/05\/wfo_cta-01-1.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_site":"@calabrio","twitter_misc":{"Gesch\u00e4tzte Lesezeit":"1 Minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.calabrio.com\/de\/doc\/leitfaden-fuer-die-optimierung-von-arbeitskraeften-engagement\/","url":"https:\/\/www.calabrio.com\/de\/doc\/leitfaden-fuer-die-optimierung-von-arbeitskraeften-engagement\/","name":"Leitfaden f\u00fcr die Optimierung von Arbeitskr\u00e4ften &amp; Engagement | Calabrio","isPartOf":{"@id":"https:\/\/www.calabrio.com\/fr\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.calabrio.com\/de\/doc\/leitfaden-fuer-die-optimierung-von-arbeitskraeften-engagement\/#primaryimage"},"image":{"@id":"https:\/\/www.calabrio.com\/de\/doc\/leitfaden-fuer-die-optimierung-von-arbeitskraeften-engagement\/#primaryimage"},"thumbnailUrl":"https:\/\/www.calabrio.com\/wp-content\/uploads\/2023\/05\/wfo_cta-01-1.jpg","datePublished":"2023-05-15T12:48:56+00:00","dateModified":"2026-01-07T11:31:00+00:00","description":"Tipps f\u00fcr die Evaluierung einer WFM\/WFO\/WEM-L\u00f6sung. Gewinnen Sie mit einem Referenzgespr\u00e4ch Einblicke in die reale Welt. Fragen, die Sie einer Peer-Organisation stellen sollten.","breadcrumb":{"@id":"https:\/\/www.calabrio.com\/de\/doc\/leitfaden-fuer-die-optimierung-von-arbeitskraeften-engagement\/#breadcrumb"},"inLanguage":"de","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.calabrio.com\/de\/doc\/leitfaden-fuer-die-optimierung-von-arbeitskraeften-engagement\/"]}]},{"@type":"ImageObject","inLanguage":"de","@id":"https:\/\/www.calabrio.com\/de\/doc\/leitfaden-fuer-die-optimierung-von-arbeitskraeften-engagement\/#primaryimage","url":"https:\/\/www.calabrio.com\/wp-content\/uploads\/2023\/05\/wfo_cta-01-1.jpg","contentUrl":"https:\/\/www.calabrio.com\/wp-content\/uploads\/2023\/05\/wfo_cta-01-1.jpg","width":858,"height":517},{"@type":"BreadcrumbList","@id":"https:\/\/www.calabrio.com\/de\/doc\/leitfaden-fuer-die-optimierung-von-arbeitskraeften-engagement\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.calabrio.com\/de\/"},{"@type":"ListItem","position":2,"name":"Leitfaden f\u00fcr die Optimierung von Arbeitskr\u00e4ften &amp; Engagement"}]},{"@type":"WebSite","@id":"https:\/\/www.calabrio.com\/fr\/#website","url":"https:\/\/www.calabrio.com\/fr\/","name":"Calabrio","description":"Workforce Engagement Management Software","publisher":{"@id":"https:\/\/www.calabrio.com\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.calabrio.com\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"de"},{"@type":"Organization","@id":"https:\/\/www.calabrio.com\/fr\/#organization","name":"Calabrio","url":"https:\/\/www.calabrio.com\/fr\/","logo":{"@type":"ImageObject","inLanguage":"de","@id":"https:\/\/www.calabrio.com\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/Group-1707478765.png","contentUrl":"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/Group-1707478765.png","width":1360,"height":984,"caption":"Calabrio"},"image":{"@id":"https:\/\/www.calabrio.com\/fr\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/pages\/Calabrio\/312159772174664","https:\/\/x.com\/calabrio","https:\/\/www.linkedin.com\/company\/calabrio"]}]}},"_links":{"self":[{"href":"https:\/\/www.calabrio.com\/de\/wp-json\/wp\/v2\/doc\/22699","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.calabrio.com\/de\/wp-json\/wp\/v2\/doc"}],"about":[{"href":"https:\/\/www.calabrio.com\/de\/wp-json\/wp\/v2\/types\/doc"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.calabrio.com\/de\/wp-json\/wp\/v2\/media\/20283"}],"wp:attachment":[{"href":"https:\/\/www.calabrio.com\/de\/wp-json\/wp\/v2\/media?parent=22699"}],"wp:term":[{"taxonomy":"doc-category","embeddable":true,"href":"https:\/\/www.calabrio.com\/de\/wp-json\/wp\/v2\/doc-category?post=22699"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}