{"id":14895,"date":"2025-01-03T09:33:18","date_gmt":"2025-01-03T09:33:18","guid":{"rendered":"https:\/\/www.calabrio.com\/das-lernstudio\/"},"modified":"2025-01-09T06:57:20","modified_gmt":"2025-01-09T06:57:20","slug":"das-lernstudio","status":"publish","type":"page","link":"https:\/\/www.calabrio.com\/de\/das-lernstudio\/","title":{"rendered":"Das Lernstudio"},"content":{"rendered":"\n\t<section\n\t\tclass=\"secondary-hero-card relative overflow-hidden\"\n\t\tid=\"\"\n\t\tstyle=\"background-color: #080F21\"\n\t\tdata-theme-block-id=\"block_95f63bc228329e481a1525c00ace3ef6\"\n\t\tdata-aos=\"fade-up\"\n\t>\n\t\t\t\t\t<div class=\"container overflow-hidden pt-l\/m container lg:pt-l\/xxl\">\n\n\t\t\t\t\n\t\t\t\t<div class=\"relative z-10 flex flex-col py-l\/m text-center md:px-c\/xxl lg:px-0 md:py-l\/m md:mb-l\/m gap-c\/l lg:max-w-[960px] mx-auto\">\n\t\t\t\t\t\n\t\t\t\t<div class=\"flex flex-col gap-c\/l dark-mode text-text-primary-aaa\">\n\t\t\t\t\t\t\t\t\t\t<h1\t\t\t\t\tstyle=\"color: #FFFFFF\"\n\t\t\t\t\tclass=\"heading-large\"\n\t\t\t\t\t>\n\t\t\t\t\t\tDas Lernstudio\t\t\t\t<\/h1 >\n\t\t\t\n\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"wysiwyg\"\n\t\t\t\t\t\tstyle=\"color: #C4CDE3\"\n\t\t\t\t\t><p>Ihr einfacher, kostenloser, videobasierter Weg, um jeden Calabrio ONE-Benutzer in Ihrem Contact Center weiterzubilden.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"flex flex-col py-c\/m gap-c\/m sm:flex-row sm:justify-center\">\n\t\t\t\t\t\t<a\t\tclass=\"btn-primary pl-c\/l pr-c\/l\"\n\t\t href=\"https:\/\/success.calabrio.com\/s\/login\/?ec=302&#038;startURL=%2Fs%2Flearning-studio-pathways%3F_gl%3D1*16otvem*_gcl_au*MTg3MTE1NTE4Mi4xNzM1ODkyNDk0*_ga*MTk4Mjc1Mjk5Mi4xNzM1ODkyNDk0*_ga_T3T41458L3*MTczNTkwMDQzMC44LjAuMTczNTkwMDQzMC42MC4wLjA.\" title=\"Im Lernstudio anmelden\" aria-label=\"Im Lernstudio anmelden\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text\">Im Lernstudio anmelden<\/span>\n\t<\/a>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\n\t\t\t<div class=\"absolute z-0 inset-0 -top-[36%] left-0\">\n\t\t\t\t<svg width=\"512\" height=\"630\" viewBox=\"0 0 512 630\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<ellipse opacity=\"0.5\" cx=\"-153.5\" cy=\"225.5\" rx=\"665.5\" ry=\"404.5\" fill=\"url(#paint0_radial_1_959)\"\/>\n<defs>\n<radialGradient id=\"paint0_radial_1_959\" cx=\"0\" cy=\"0\" r=\"1\" gradientUnits=\"userSpaceOnUse\" gradientTransform=\"translate(-153.5 225.5) rotate(90) scale(404.5 665.5)\">\n<stop stop-color=\"#355FD4\"\/>\n<stop offset=\"1\" stop-color=\"#355FD4\" stop-opacity=\"0\"\/>\n<\/radialGradient>\n<\/defs>\n<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"absolute bottom-[94%] md:bottom-[33%] lg:bottom-[37%] left-0\">\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div class=\"absolute top-[65%] md:top-[53%] lg:top-[100%] transform lg:-translate-y-full right-0\">\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_95f63bc228329e481a1525c00ace3ef6\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: benutzerdefiniertepx !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: benutzerdefiniertepx !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<section\n\tid=\"\"\n\tdata-theme-block-id=\"block_66cbd654a26c4621c6c61dc3b7b0c577\"\n\tstyle=\"background-color: #2a72b9\"\n\t>\n\t\t<div class=\"section-header lint-ignore\" style=\"background-color: #2a72b9\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"w-full xl:px-page-margin py-l\/m md:pt-0 lg:py-l\/m mx-auto text-center flex flex-col gap-c\/l\">\n\t\t\t\t\n\t\t\t\n\t\t\t\t\t<div\n\t\t\t\tclass=\"wysiwyg text-navy-40\"\n\t\t\t\tstyle=\"color: #ffffff\"\n\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\t<p>Das Learning Studio ist eine unterhaltsame und spannende M\u00f6glichkeit f\u00fcr Contact Center-Mitarbeiter, neue F\u00e4higkeiten zu erlernen und ihre vorhandenen zu verbessern. Das liegt daran, dass wir unsere visuell reichhaltigen, als Snacks nutzbaren Kurse &#8211; die Ihnen auf Abruf und v\u00f6llig kostenlos zur Verf\u00fcgung stehen &#8211; so gestalten, wie die Menschen Inhalte auf beliebten Videoplattformen wie TikTok und YouTube konsumieren m\u00f6chten.<\/p>\n<p>Aber das war noch nicht alles. Zus\u00e4tzlich zu den Schritt-f\u00fcr-Schritt-Anleitungen zur optimalen Nutzung von Calabrio ONE bieten wir auch Kurse an, die das Gesamtverst\u00e4ndnis der Teilnehmer f\u00fcr die gesamte Contact Center-Umgebung erweitern &#8211; Wissen, das den Agenten helfen soll, schnell und effizient die fortgeschrittenen F\u00e4higkeiten zu erwerben, die sie als Supervisor ben\u00f6tigen.<\/p>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_66cbd654a26c4621c6c61dc3b7b0c577\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_66cbd654a26c4621c6c61dc3b7b0c577\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<div style=\"color:#ddd\" class=\"wp-block-genesis-blocks-gb-spacer gb-block-spacer gb-divider-solid gb-divider-size-1\"><hr style=\"height:80px\"><\/div>\n<div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<h2 class=\"wp-block-heading has-text-align-center main_head pt80\">Mit dem Lernstudio<\/h2>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<h3 class=\"wp-block-heading has-text-align-center icnbx_head\">Agenten\/Mitarbeiter k\u00f6nnen:<\/h3>\n<\/div><div\n\tclass=\"icon-card-grid container\"\n\tid=\"\"\n\tdata-aos=\"fade-up\"\n>\n\t<div\n\t\tdata-theme-block-id=\"block_f7285fe6d04b01a1b97c76b29f6d2e28\"\n\t\tclass=\"icon-wrapper grid grid-cols-1 gap-c\/m lg:gap-l\/xs md:grid-cols-2 lg:grid-cols-3 py-c\/xxl\">\n\t\n<div\n\tclass=\"card-icon flex flex-col lint-ignore\n\ttext-start\tpy-c\/m lg:pr-l\/m\t border-b-thin border-solid border-stroke-tertiary lg:!pr-c\/xl\"\n\t>\n\t\t\t<div class=\"pb-c\/m w-full\" data-aos=\"\"\n\tdata-aos-delay=\"0\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tcard-icon__image aspect-square max-w-8 max-h-8 aspect-square w-6 image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/timesaver-150x150-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/timesaver-150x150-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/timesaver-150x150-1.webp\" alt=\"\" ><\/div>\n\t\t<\/div>\n\t\n\t\n\t\n\t\t<div\n\t\tclass=\"card-icon__description text-text-secondary-aa pb-c\/m break-words lint-ignore wysiwyg--small\"\n\tdata-aos=\"\"\n\tdata-aos-delay=\"0\"\n\t\t\t\t\tstyle=\"color: #344679\"\n\t\t\t>\n\t\t<div class=\"wpb_column vc_column_container vc_col-sm-3\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\" vc_custom_1691592013721\">\n<div id=\"text-block-6777ab831fc1b\" class=\"mk-text-block jupiter-donut- \">\n<p>Erreichen Sie die Calabrio ONE Kompetenz schneller als je zuvor<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\t<\/div>\n\t<\/div>\n\n<div\n\tclass=\"card-icon flex flex-col lint-ignore\n\ttext-start\tpy-c\/m lg:pr-l\/m\t border-b-thin border-solid border-stroke-tertiary lg:!pr-c\/xl\"\n\t>\n\t\t\t<div class=\"pb-c\/m w-full\" data-aos=\"\"\n\tdata-aos-delay=\"0\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tcard-icon__image aspect-square max-w-8 max-h-8 aspect-square w-6 image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/grow-150x150-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/grow-150x150-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/grow-150x150-1.webp\" alt=\"\" ><\/div>\n\t\t<\/div>\n\t\n\t\n\t\n\t\t<div\n\t\tclass=\"card-icon__description text-text-secondary-aa pb-c\/m break-words lint-ignore wysiwyg--small\"\n\tdata-aos=\"\"\n\tdata-aos-delay=\"0\"\n\t\t\t\t\tstyle=\"color: #344679\"\n\t\t\t>\n\t\t<div class=\"wpb_column vc_column_container vc_col-sm-3\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\" vc_custom_1691592046503\">\n<div id=\"text-block-6777ab831fe3f\" class=\"mk-text-block jupiter-donut- \">\n<p>Effizienter, effektiver und sachkundiger in ihrer Arbeit werden<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\t<\/div>\n\t<\/div>\n\n<div\n\tclass=\"card-icon flex flex-col lint-ignore\n\ttext-start\tpy-c\/m lg:pr-l\/m\t border-b-thin border-solid border-stroke-tertiary lg:!pr-c\/xl\"\n\t>\n\t\t\t<div class=\"pb-c\/m w-full\" data-aos=\"\"\n\tdata-aos-delay=\"0\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tcard-icon__image aspect-square max-w-8 max-h-8 aspect-square w-6 image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/learning-150x150-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/learning-150x150-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/learning-150x150-1.webp\" alt=\"\" ><\/div>\n\t\t<\/div>\n\t\n\t\n\t\n\t\t<div\n\t\tclass=\"card-icon__description text-text-secondary-aa pb-c\/m break-words lint-ignore wysiwyg--small\"\n\tdata-aos=\"\"\n\tdata-aos-delay=\"0\"\n\t\t\t\t\tstyle=\"color: #344679\"\n\t\t\t>\n\t\t<div class=\"wpb_column vc_column_container vc_col-sm-3\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\" vc_custom_1691592062236\">\n<div id=\"text-block-6777ab831fff7\" class=\"mk-text-block jupiter-donut- \">\n<p>Ihre Karriere mit neuen F\u00e4higkeiten und einem tieferen Verst\u00e4ndnis f\u00fcr CX-Abl\u00e4ufe vorantreiben<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\t<\/div>\n\t<\/div>\n\n<div\n\tclass=\"card-icon flex flex-col lint-ignore\n\ttext-start\tpy-c\/m lg:pr-l\/m\t border-b-thin border-solid border-stroke-tertiary lg:!pr-c\/xl\"\n\t>\n\t\t\t<div class=\"pb-c\/m w-full\" data-aos=\"\"\n\tdata-aos-delay=\"0\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tcard-icon__image aspect-square max-w-8 max-h-8 aspect-square w-6 image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/happy-150x150-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/happy-150x150-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/happy-150x150-1.webp\" alt=\"\" ><\/div>\n\t\t<\/div>\n\t\n\t\n\t\n\t\t<div\n\t\tclass=\"card-icon__description text-text-secondary-aa pb-c\/m break-words lint-ignore wysiwyg--small\"\n\tdata-aos=\"\"\n\tdata-aos-delay=\"0\"\n\t\t\t\t\tstyle=\"color: #344679\"\n\t\t\t>\n\t\t<div class=\"wpb_row vc_inner vc_row vc_row-fluid jupiter-donut- attched-false \">\n<div class=\"wpb_column vc_column_container vc_col-sm-3\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\" vc_custom_1691592076443\">\n<div id=\"text-block-6777ae4f019d4\" class=\"mk-text-block jupiter-donut- \">\n<div class=\"wpb_row vc_inner vc_row vc_row-fluid jupiter-donut- attched-false \">\n<div class=\"wpb_column vc_column_container vc_col-sm-3\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\" vc_custom_1691592076443\">\n<div id=\"text-block-6777b340a1a6c\" class=\"mk-text-block jupiter-donut- \">\n<p>Erleben Sie mehr Engagement und Arbeitszufriedenheit<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n\n\t<style>\n\t[data-theme-block-id=\"block_f7285fe6d04b01a1b97c76b29f6d2e28\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<div style=\"color:#ddd\" class=\"wp-block-genesis-blocks-gb-spacer gb-block-spacer gb-divider-solid gb-divider-size-1\"><hr style=\"height:96px\"><\/div>\n<div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<h3 class=\"wp-block-heading has-text-align-center icnbx_head\">Manager\/Direktoren k\u00f6nnen:<\/h3>\n<\/div><div\n\tclass=\"icon-card-grid container\"\n\tid=\"\"\n\tdata-aos=\"fade-up\"\n>\n\t<div\n\t\tdata-theme-block-id=\"block_d586c4d1182678adbbe63306fdbc7692\"\n\t\tclass=\"icon-wrapper grid grid-cols-1 gap-c\/m lg:gap-l\/xs md:grid-cols-2 lg:grid-cols-3 py-c\/xxl\">\n\t\n<div\n\tclass=\"card-icon flex flex-col lint-ignore\n\ttext-start\tpy-c\/m lg:pr-l\/m\t border-b-thin border-solid border-stroke-tertiary lg:!pr-c\/xl\"\n\t>\n\t\t\t<div class=\"pb-c\/m w-full\" data-aos=\"\"\n\tdata-aos-delay=\"0\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tcard-icon__image aspect-square max-w-8 max-h-8 aspect-square w-6 image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/savetime-150x150-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/savetime-150x150-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/savetime-150x150-1.webp\" alt=\"\" ><\/div>\n\t\t<\/div>\n\t\n\t\n\t\n\t\t<div\n\t\tclass=\"card-icon__description text-text-secondary-aa pb-c\/m break-words lint-ignore wysiwyg--small\"\n\tdata-aos=\"\"\n\tdata-aos-delay=\"0\"\n\t\t\t\t\tstyle=\"color: #344679\"\n\t\t\t>\n\t\t<div class=\"wpb_column vc_column_container vc_col-sm-3\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\" vc_custom_1691592013721\">\n<div id=\"text-block-6777ab831fc1b\" class=\"mk-text-block jupiter-donut- \">\n<div class=\"wpb_column vc_column_container vc_col-sm-3\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\" vc_custom_1691593077103\">\n<div id=\"text-block-6777b340a2a2c\" class=\"mk-text-block jupiter-donut- \">\n<p>Sorgen Sie f\u00fcr eine schnellere Wertsch\u00f6pfung bei Calabrio ONE<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\t<\/div>\n\t<\/div>\n\n<div\n\tclass=\"card-icon flex flex-col lint-ignore\n\ttext-start\tpy-c\/m lg:pr-l\/m\t border-b-thin border-solid border-stroke-tertiary lg:!pr-c\/xl\"\n\t>\n\t\t\t<div class=\"pb-c\/m w-full\" data-aos=\"\"\n\tdata-aos-delay=\"0\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tcard-icon__image aspect-square max-w-8 max-h-8 aspect-square w-6 image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/onboarding-150x150-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/onboarding-150x150-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/onboarding-150x150-1.webp\" alt=\"\" ><\/div>\n\t\t<\/div>\n\t\n\t\n\t\n\t\t<div\n\t\tclass=\"card-icon__description text-text-secondary-aa pb-c\/m break-words lint-ignore wysiwyg--small\"\n\tdata-aos=\"\"\n\tdata-aos-delay=\"0\"\n\t\t\t\t\tstyle=\"color: #344679\"\n\t\t\t>\n\t\t<div class=\"wpb_column vc_column_container vc_col-sm-3\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\" vc_custom_1691592046503\">\n<div id=\"text-block-6777ab831fe3f\" class=\"mk-text-block jupiter-donut- \">\n<div class=\"wpb_column vc_column_container vc_col-sm-3\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\" vc_custom_1691593098629\">\n<div id=\"text-block-6777b340a2c4c\" class=\"mk-text-block jupiter-donut- \">\n<p>Verbessern Sie das Onboarding von neuen Mitarbeitern<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\t<\/div>\n\t<\/div>\n\n<div\n\tclass=\"card-icon flex flex-col lint-ignore\n\ttext-start\tpy-c\/m lg:pr-l\/m\t border-b-thin border-solid border-stroke-tertiary lg:!pr-c\/xl\"\n\t>\n\t\t\t<div class=\"pb-c\/m w-full\" data-aos=\"\"\n\tdata-aos-delay=\"0\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tcard-icon__image aspect-square max-w-8 max-h-8 aspect-square w-6 image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/turnover-150x150-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/turnover-150x150-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/turnover-150x150-1.webp\" alt=\"\" ><\/div>\n\t\t<\/div>\n\t\n\t\n\t\n\t\t<div\n\t\tclass=\"card-icon__description text-text-secondary-aa pb-c\/m break-words lint-ignore wysiwyg--small\"\n\tdata-aos=\"\"\n\tdata-aos-delay=\"0\"\n\t\t\t\t\tstyle=\"color: #344679\"\n\t\t\t>\n\t\t<div class=\"wpb_column vc_column_container vc_col-sm-3\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\" vc_custom_1691592062236\">\n<div id=\"text-block-6777ab831fff7\" class=\"mk-text-block jupiter-donut- \">\n<div class=\"wpb_column vc_column_container vc_col-sm-3\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\" vc_custom_1691593112829\">\n<div id=\"text-block-6777b340a2e13\" class=\"mk-text-block jupiter-donut- \">\n<p>Reduzieren Sie die Mitarbeiterfluktuation<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\t<\/div>\n\t<\/div>\n\n<div\n\tclass=\"card-icon flex flex-col lint-ignore\n\ttext-start\tpy-c\/m lg:pr-l\/m\t border-b-thin border-solid border-stroke-tertiary lg:!pr-c\/xl\"\n\t>\n\t\t\t<div class=\"pb-c\/m w-full\" data-aos=\"\"\n\tdata-aos-delay=\"0\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tcard-icon__image aspect-square max-w-8 max-h-8 aspect-square w-6 image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/savemoney-150x150-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/savemoney-150x150-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/savemoney-150x150-1.webp\" alt=\"\" ><\/div>\n\t\t<\/div>\n\t\n\t\n\t\n\t\t<div\n\t\tclass=\"card-icon__description text-text-secondary-aa pb-c\/m break-words lint-ignore wysiwyg--small\"\n\tdata-aos=\"\"\n\tdata-aos-delay=\"0\"\n\t\t\t\t\tstyle=\"color: #344679\"\n\t\t\t>\n\t\t<div class=\"wpb_row vc_inner vc_row vc_row-fluid jupiter-donut- attched-false \">\n<div class=\"wpb_column vc_column_container vc_col-sm-3\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\" vc_custom_1691592076443\">\n<div id=\"text-block-6777ae4f019d4\" class=\"mk-text-block jupiter-donut- \">\n<div class=\"wpb_row vc_inner vc_row vc_row-fluid jupiter-donut- attched-false \">\n<div class=\"wpb_column vc_column_container vc_col-sm-3\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\" vc_custom_1691593128260\">\n<div id=\"text-block-6777b340a2fee\" class=\"mk-text-block jupiter-donut- \">\n<p>Geben Sie viel weniger f\u00fcr Live-Schulungen aus<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n\n\t<style>\n\t[data-theme-block-id=\"block_d586c4d1182678adbbe63306fdbc7692\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<div style=\"color:#ddd\" class=\"wp-block-genesis-blocks-gb-spacer gb-block-spacer gb-divider-solid gb-divider-size-1\"><hr style=\"height:96px\"><\/div>\n<div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<h2 class=\"wp-block-heading has-text-align-center main_head\"><strong>Beispielkurs<\/strong><\/h2>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<p class=\"has-text-align-center mt40 mb20\"><strong>Erstellung effektiver Contact Center-Berichte<\/strong><\/p>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<p class=\"has-text-align-center mb40\">Die Erstellung effizienter, effektiver Contact Center-Berichte kann eine Herausforderung sein. Die Auswahl der richtigen KPIs, die klare Kommunikation der Ergebnisse, die richtigen Informationen f\u00fcr die richtige Zielgruppe &#8211; es gibt viel zu verwalten! Dieser Kurs vermittelt Ihnen die F\u00e4higkeiten, die Sie ben\u00f6tigen, um Berichte zu erstellen, die schnell relevante Erkenntnisse zur Unterst\u00fctzung Ihrer Gesch\u00e4ftsziele vermitteln.<\/p>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<div class=\"course_table\">\n<table width=\"100%\">\n  <thead>\n    <tr>\n      <th>\n        <span class=\"TextRun MacChromeBold SCXW184427932 BCX0\" lang=\"EN-US\" data-contrast=\"none\" xml:lang=\"EN-US\"><span class=\"NormalTextRun SCXW184427932 BCX0\">EINHEIT 1<\/span><\/span><span class=\"LineBreakBlob BlobObject DragDrop SCXW184427932 BCX0\"><span class=\"SCXW184427932 BCX0\"> <\/span><br class=\"SCXW184427932 BCX0\"\/><\/span><span class=\"TextRun MacChromeBold SCXW184427932 BCX0\" lang=\"EN-US\" data-contrast=\"auto\" xml:lang=\"EN-US\"><span class=\"NormalTextRun SCXW184427932 BCX0\">Grundlagen der Datenvisualisierung<\/span><\/span><span class=\"EOP SCXW184427932 BCX0\" data-ccp-props=\"{\"> <\/span>\n      <\/th>\n      <th>\n        <b><span data-contrast=\"none\">EINHEIT 2<\/span><\/b><span data-ccp-props=\"{\"><br\/> <\/span><b><span data-contrast=\"auto\">Ausw\u00e4hlen der richtigen Daten<\/span><\/b><span data-ccp-props=\"{\"> <\/span>\n      <\/th>\n      <th>\n        <b><span data-contrast=\"none\">EINHEIT 3<\/span><\/b><span data-ccp-props=\"{\"><br\/> <\/span><b><span data-contrast=\"auto\">Berichterstattung \u00fcber Contact Center Zielgruppen<\/span><\/b><span data-ccp-props=\"{\"> <\/span>\n      <\/th>\n      <th>\n        <b><span data-contrast=\"none\">EINHEIT 4<\/span><\/b><span data-ccp-props=\"{\"><br\/> <\/span><b><span data-contrast=\"auto\">N\u00e4chste Schritte<\/span><\/b><span data-ccp-props=\"{\"> <\/span>\n      <\/th>\n    <\/tr>\n  <\/thead>\n  <tbody>\n    <tr>\n      <td>Warum Datenvisualisierung wichtig ist<\/td>\n      <td>Gesch\u00e4ftsziele und Metriken<\/td>\n      <td>\n        <span class=\"TextRun SCXW12288873 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW12288873 BCX0\">  Berichte und Dashboards f\u00fcr Agenten<\/span><\/span><span class=\"EOP SCXW12288873 BCX0\" data-ccp-props=\"{\"> <\/span>\n      <\/td>\n      <td>Dashboard-Starterhandbuch (PDF)<\/td>\n    <\/tr>\n    <tr>\n      <td>Allgemeine Best Practices f\u00fcr die Datenvisualisierung<\/td>\n      <td>Verwertbare Daten<\/td>\n      <td>\n        <span class=\"TextRun SCXW81095535 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW81095535 BCX0\">Berichte und Dashboards f\u00fcr Teamleiter<\/span><\/span><span class=\"EOP SCXW81095535 BCX0\" data-ccp-props=\"{\"> <\/span>\n      <\/td>\n      <td><\/td>\n    <\/tr>\n    <tr>\n      <td>\n        <span class=\"TextRun SCXW139390797 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW139390797 BCX0\">  Balken- und S\u00e4ulendiagramme<\/span><\/span><span class=\"EOP SCXW139390797 BCX0\" data-ccp-props=\"{\"> <\/span>\n      <\/td>\n      <td>Vorsicht vor Zombies!<\/td>\n      <td>Berichte und Dashboards f\u00fcr Qualit\u00e4tsmanagement-Analysten<\/td>\n      <td><\/td>\n    <\/tr>\n    <tr>\n      <td>Wortwolken<\/td>\n      <td>\n        <span class=\"TextRun SCXW196846767 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW196846767 BCX0\">Denken Sie wie Ihr Publikum\n          <\/span><\/span>\n      <\/td>\n      <td>Berichte und Dashboards f\u00fcr Prognostiker und Planer<\/td>\n      <td><\/td>\n    <\/tr>\n    <tr>\n      <td>Linien- und Fl\u00e4chendiagramme<\/td>\n      <td><\/td>\n      <td>Berichte und Dashboards f\u00fcr F\u00fchrungskr\u00e4fte<\/td>\n      <td><\/td>\n    <\/tr>\n    <tr>\n      <td>Tortendiagramme<\/td>\n      <td><\/td>\n      <td><\/td>\n      <td><\/td>\n    <\/tr>\n    <tr>\n      <td>Streudiagramme<\/td>\n      <td><\/td>\n      <td><\/td>\n      <td><\/td>\n    <\/tr>\n    <tr>\n      <td>Pegelgrafiken und Schlagzeilen<\/td>\n      <td><\/td>\n      <td><\/td>\n      <td><\/td>\n    <\/tr>\n    <tr>\n      <td>\n        <span class=\"TextRun SCXW201333246 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW201333246 BCX0\">Dashboard Design<\/span><\/span><span class=\"EOP SCXW201333246 BCX0\" data-ccp-props=\"{\"> <\/span>\n      <\/td>\n      <td><\/td>\n      <td><\/td>\n      <td><\/td>\n    <\/tr>\n  <\/tbody>\n<\/table>\n<\/div>\n<\/div>\n<section\n\tid=\"\"\n\tdata-theme-block-id=\"block_1060640bf6d9e4b3e0b7646d2506bc4c\"\n\tstyle=\"\"\n\t>\n\t\t<div class=\"section-header lint-ignore\" style=\"\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"w-full xl:px-page-margin py-l\/m md:pt-0 lg:py-l\/m mx-auto text-center flex flex-col gap-c\/l\">\n\t\t\t\t\n\t\t\t\t\t\t<h2\t\t\tstyle=\"color: #080F21\"\n\t\t\tclass=\"heading-large text-primary\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\tAlle Kurse anzeigen\t\t<\/h2 >\n\t\t\n\t\t\t\t\t<div\n\t\t\t\tclass=\"wysiwyg text-navy-40\"\n\t\t\t\tstyle=\"color: #344679\"\n\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\t<p><strong>Wir entwickeln st\u00e4ndig neue Kurse und Wege, schauen Sie also regelm\u00e4\u00dfig vorbei!<\/strong><\/p>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<div class=\"flex flex-col md:flex-row gap-c\/m justify-center py-c\/m\" data-aos=\"fade-up\">\n\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-primary\"\n\t\t href=\"https:\/\/success.calabrio.com\/s\/login\/?ec=302&#038;startURL=%2Fs%2Flearning-studio-pathways%3F_gl%3D1*16otvem*_gcl_au*MTg3MTE1NTE4Mi4xNzM1ODkyNDk0*_ga*MTk4Mjc1Mjk5Mi4xNzM1ODkyNDk0*_ga_T3T41458L3*MTczNTkwMDQzMC44LjAuMTczNTkwMDQzMC42MC4wLjA.\" title=\"Hier beginnen\" aria-label=\"Hier beginnen\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text\">Hier beginnen<\/span>\n\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_1060640bf6d9e4b3e0b7646d2506bc4c\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_1060640bf6d9e4b3e0b7646d2506bc4c\"] {\n\t\t@media only screen and (max-width: 743px) 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<\/style>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>  Geben Sie Ihren Mitarbeitern die M\u00f6glichkeit, mit Calabrio ONE, einer WFO-Suite (Workforce Optimization) f\u00fcr Contact Center in der Cloud, makellose, personalisierte Erfahrungen zu liefern.<\/p>\n","protected":false},"author":242,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"footnotes":""},"class_list":["post-14895","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Das Lernstudio | Calabrio<\/title>\n<meta name=\"description\" content=\"Ihr einfacher, kostenloser, videobasierter Weg, um jeden Calabrio ONE-Benutzer in Ihrem Contact Center weiterzubilden.\" \/>\n<meta name=\"robots\" content=\"index, follow, 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