
{"id":32563,"date":"2025-06-20T08:45:05","date_gmt":"2025-06-20T08:45:05","guid":{"rendered":"https:\/\/www.calabrio.com\/virtual-customer-connect-uk-highlights-ansehen\/"},"modified":"2025-09-02T06:06:03","modified_gmt":"2025-09-02T06:06:03","slug":"virtual-customer-connect-uk-highlights-ansehen","status":"publish","type":"page","link":"https:\/\/www.calabrio.com\/de\/virtual-customer-connect-uk-highlights-ansehen\/","title":{"rendered":"Virtual Customer Connect UK: Highlights ansehen"},"content":{"rendered":"\n\t<section\n\t\tclass=\"secondary-hero-card relative overflow-hidden\"\n\t\tid=\"\"\n\t\tstyle=\"background-color: #080F21\"\n\t\tdata-theme-block-id=\"block_9d106f44e8ce317804ce8827d9a5ed74\"\n\t\tdata-aos=\"fade-up\"\n\t>\n\t\t\t\t\t<div class=\"container overflow-hidden pt-l\/m container lg:pt-l\/xxl\">\n\n\t\t\t\t\n\t\t\t\t<div class=\"relative z-10 flex flex-col py-l\/m text-center md:px-c\/xxl lg:px-0 md:py-l\/m md:mb-l\/m gap-c\/l lg:max-w-[960px] mx-auto\">\n\t\t\t\t\t\n\t\t\t\t<div class=\"flex flex-col gap-c\/l dark-mode text-text-primary-aaa\">\n\t\t\t\t\t\t\t\t\t\t<h1\t\t\t\t\tstyle=\"color: #FFFFFF\"\n\t\t\t\t\tclass=\"heading-large\"\n\t\t\t\t\t>\n\t\t\t\t\t\tUK Customer Connect On-Demand\t\t\t\t<\/h1 >\n\t\t\t\n\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"wysiwyg\"\n\t\t\t\t\t\tstyle=\"color: #C4CDE3\"\n\t\t\t\t\t><p>Das Beste von UK Customer Connect ist jetzt auf Abruf verf\u00fcgbar. Freuen Sie sich auf Einblicke von Experten, Erfolgsgeschichten aus dem wirklichen Leben und einen Ausblick auf die n\u00e4chsten Schritte von Calabrio.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"flex flex-col py-c\/m gap-c\/m sm:flex-row sm:justify-center\">\n\t\t\t\t\t\t<a\t\tclass=\"btn-primary pl-c\/l pr-c\/l\"\n\t\t href=\"#AccessRecording\" title=\"Access recordings\" aria-label=\"Access recordings\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text\">Access recordings<\/span>\n\t<\/a>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\n\t\t\t<div class=\"absolute z-0 inset-0 -top-[36%] left-0\">\n\t\t\t\t<svg width=\"512\" height=\"630\" viewBox=\"0 0 512 630\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<ellipse opacity=\"0.5\" cx=\"-153.5\" cy=\"225.5\" rx=\"665.5\" ry=\"404.5\" fill=\"url(#paint0_radial_1_959)\"\/>\n<defs>\n<radialGradient id=\"paint0_radial_1_959\" cx=\"0\" cy=\"0\" r=\"1\" gradientUnits=\"userSpaceOnUse\" gradientTransform=\"translate(-153.5 225.5) rotate(90) scale(404.5 665.5)\">\n<stop stop-color=\"#355FD4\"\/>\n<stop offset=\"1\" stop-color=\"#355FD4\" stop-opacity=\"0\"\/>\n<\/radialGradient>\n<\/defs>\n<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"absolute bottom-[94%] md:bottom-[33%] lg:bottom-[37%] left-0\">\n\t\t\t\t<div class=\"js-wrap image lint-ignore\n\tmax-w-[218px]\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Image-right-2.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Image-right-2.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Image-right-2.webp 217w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Image-right-2-198x300.webp 198w\" alt=\"secondary-hero-card\" ><\/div>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"absolute top-[65%] md:top-[53%] lg:top-[100%] transform lg:-translate-y-full right-0\">\n\t\t\t\t<div class=\"js-wrap image lint-ignore\n\tmax-w-[348px]\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Image-right-3.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Image-right-3.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Image-right-3.webp 347w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Image-right-3-270x300.webp 270w\" alt=\"secondary-hero-card\" ><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_9d106f44e8ce317804ce8827d9a5ed74\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\n<section\n\tid=\"\"\n\tclass=\"flex flex-col gap-l\/xxl md:gap-l\/m py-l\/xxl container card-grid\"\n\tdata-theme-block-id=\"block_9a7fbce12b010cfef936f75e80f7db72\"\n\tdata-aos=\"fade-up\"\n>\n\t\n\t\t\t<div class=\"block w-[calc(100vw)] md:w-full -ml-page-margin md:-ml-0 md:px-c\/xs\">\n\t\t\t\n\t<section\n\tclass=\"swiper  swiper--navigation-rounded swiper--md-hide-navigation swiper--margin-left\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1.2466,\"spaceBetween\":16,\"breakpoints\":{\"744\":{\"enabled\":false}},\"navigation\":{\"nextEl\":\".swiper-button-next\",\"prevEl\":\".swiper-button-prev\"},\"navCenteredImage\":true}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper md:!grid md:grid-cols-2 md:gap-y-l\/m md:gap-x-l\/xs\">\n\t\n<div\n\tclass=\"card-image flex flex-col gap-c\/m swiper-slide !h-auto border-b-thin border-stroke-secondary lint-ignore\"\n\tstyle=\"background-color: #FFFFFF\"\n\t>\n\t<div class=\"js-wrap image lint-ignore\n\tcard-image__image absolute  aspect-[35\/29] lg:aspect-[572\/286] image--cover\t\" data-module=\"image\" loading=lazy >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/15.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/15.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/15.webp 1200w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/15-300x157.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/15-1024x535.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/15-768x401.webp 768w\" alt=\"\" ><\/div>\n\n\t\t<div\n\t\tclass=\"card-image__content flex flex-col flex-grow gap-c\/s pt-c\/m pr-c\/xxl pb-c\/l\">\n\t\t\t\t<h2 style=\"color: #080F21\" class=\"card-image__title\n\t\tfont-medium  md:body-medium body-large lg:body-large\" data-aos=\"fade-up\">\n\t\t\tBeyond the Metrics: How Happier Agents Drive CX Success \t<\/h2>\n\n\t\t\t\t<div\n\t\t\tstyle=\"color: #76767E\"\n\t\t\tclass=\"card-image__caption text-text-tertiary-aa wysiwyg--small\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\tdata-aos-delay=\"100\"\n\t\t>\n\t\t\t<p>Kommen Sie mit Martin Teasdale, dem Moderator von Get out of Wrap, zu einem inspirierenden Vortrag \u00fcber die Kraft von engagierten und erf\u00fcllten Contact Center-Teams. Martin wird das traditionelle Leistungsdenken in Frage stellen und aufzeigen, wie CX-F\u00fchrungskr\u00e4fte sowohl ihre Service Level KPIs als auch ihre Umsatzziele erreichen k\u00f6nnen, indem sie sich auf ihr wertvollstes Gut konzentrieren &#8211; die Menschen. Er wird den Wandel von \u201eJobs\u201c in Contact Centern zu sinnvollen Karrieren erkunden und Erfolgsgeschichten aus der Praxis von f\u00fchrenden Marken, mit denen er im Laufe seiner Karriere zusammengearbeitet hat, erz\u00e4hlen.<\/p>\n<p><a href=\"?wchannelid=9cklo398l3&amp;wmediaid=iy001zm1te\">Aufnahme beobachten<\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div\n\tclass=\"card-image flex flex-col gap-c\/m swiper-slide !h-auto border-b-thin border-stroke-secondary lint-ignore\"\n\tstyle=\"background-color: #FFFFFF\"\n\t>\n\t<div class=\"js-wrap image lint-ignore\n\tcard-image__image absolute  aspect-[35\/29] lg:aspect-[572\/286] image--cover\t\" data-module=\"image\" loading=lazy >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/Copy-of-Modern-Elegant-Branding-Tips-Carousel-Instagram-Post-1200-x-627-px-1-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/Copy-of-Modern-Elegant-Branding-Tips-Carousel-Instagram-Post-1200-x-627-px-1-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/Copy-of-Modern-Elegant-Branding-Tips-Carousel-Instagram-Post-1200-x-627-px-1-1.webp 1080w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/Copy-of-Modern-Elegant-Branding-Tips-Carousel-Instagram-Post-1200-x-627-px-1-1-300x157.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/Copy-of-Modern-Elegant-Branding-Tips-Carousel-Instagram-Post-1200-x-627-px-1-1-1024x535.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/Copy-of-Modern-Elegant-Branding-Tips-Carousel-Instagram-Post-1200-x-627-px-1-1-768x401.webp 768w\" alt=\"\" ><\/div>\n\n\t\t<div\n\t\tclass=\"card-image__content flex flex-col flex-grow gap-c\/s pt-c\/m pr-c\/xxl pb-c\/l\">\n\t\t\t\t<h2 style=\"color: #080F21\" class=\"card-image__title\n\t\tfont-medium  md:body-medium body-large lg:body-large\" data-aos=\"fade-up\">\n\t\t\tBehind the Lines at Macmillan:  Where Technology Meets  Humanity \t<\/h2>\n\n\t\t\t\t<div\n\t\t\tstyle=\"color: #76767E\"\n\t\t\tclass=\"card-image__caption text-text-tertiary-aa wysiwyg--small\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\tdata-aos-delay=\"100\"\n\t\t>\n\t\t\t<p style=\"margin-bottom: 15px\">Werfen Sie einen Blick in das Kontaktzentrum von Macmillan Cancer Support, um zu sehen, wie sie lebensver\u00e4ndernde Gespr\u00e4che in gro\u00dfem Umfang f\u00fchren.<\/p>\n<p>In dieser Diskussionsrunde erfahren Sie, wie sie Einf\u00fchlungsverm\u00f6gen und Innovation miteinander verbinden, um sich in einer wettbewerbsintensiven Fundraising-Landschaft hervorzuheben. Sie r\u00fcsten ihre Teams f\u00fcr emotionsgeladene Interaktionen aus, bleiben mit intelligenten Personal-Tools agil und bauen mit jedem Anruf Vertrauen auf. Ein seltener Blick darauf, wie Technologie Mitgef\u00fchl f\u00f6rdert und F\u00fcrsorge in Aktion umsetzt.<\/p>\n<p><a href=\"?wchannelid=9cklo398l3&amp;wmediaid=eahdw1673c\">Aufnahme beobachten<\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div\n\tclass=\"card-image flex flex-col gap-c\/m swiper-slide !h-auto border-b-thin border-stroke-secondary lint-ignore\"\n\tstyle=\"background-color: #FFFFFF\"\n\t>\n\t<div class=\"js-wrap image lint-ignore\n\tcard-image__image absolute  aspect-[35\/29] lg:aspect-[572\/286] image--cover\t\" data-module=\"image\" loading=lazy >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/12-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/12-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/12-1.webp 1200w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/12-1-300x157.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/12-1-1024x535.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/12-1-768x401.webp 768w\" alt=\"\" ><\/div>\n\n\t\t<div\n\t\tclass=\"card-image__content flex flex-col flex-grow gap-c\/s pt-c\/m pr-c\/xxl pb-c\/l\">\n\t\t\t\t<h2 style=\"color: #080F21\" class=\"card-image__title\n\t\tfont-medium  md:body-medium body-large lg:body-large\" data-aos=\"fade-up\">\n\t\t\tBeyond the Benchmark \t<\/h2>\n\n\t\t\t\t<div\n\t\t\tstyle=\"color: #76767E\"\n\t\t\tclass=\"card-image__caption text-text-tertiary-aa wysiwyg--small\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\tdata-aos-delay=\"100\"\n\t\t>\n\t\t\t<p style=\"margin-bottom: 15px\">Dave Vernon, Direktor bei The Forum, berichtet \u00fcber die Ergebnisse des j\u00fcngsten Benchmarking von The Forum in den Bereichen Abwesenheit, Fluktuation, Schwund, Service-Levels und durchschnittliche Antwortgeschwindigkeit. Was bedeuten die Zahlen und wie k\u00f6nnen Sie Ihr Unternehmen mit anderen vergleichen?<\/p>\n<p>In dieser Sitzung erhalten Sie Zahlen, die Sie ber\u00fccksichtigen k\u00f6nnen, aber der Schwerpunkt liegt auf der Erz\u00e4hlung, die mit den Zahlen einhergeht. Es ist wichtig, dass wir die Geschichte dieser Zahlen erz\u00e4hlen und den Kontext darstellen, wenn wir sie mit unserer eigenen Organisation vergleichen und gegen\u00fcberstellen.<\/p>\n<p><a href=\"?wchannelid=9cklo398l3&amp;wmediaid=sl88r8r10s\">Aufnahme beobachten<\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div\n\tclass=\"card-image flex flex-col gap-c\/m swiper-slide !h-auto border-b-thin border-stroke-secondary lint-ignore\"\n\tstyle=\"background-color: #FFFFFF\"\n\t>\n\t<div class=\"js-wrap image lint-ignore\n\tcard-image__image absolute  aspect-[35\/29] lg:aspect-[572\/286] image--cover\t\" data-module=\"image\" loading=lazy >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/Copy-of-Modern-Elegant-Branding-Tips-Carousel-Instagram-Post-1200-x-627-px.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/Copy-of-Modern-Elegant-Branding-Tips-Carousel-Instagram-Post-1200-x-627-px.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/Copy-of-Modern-Elegant-Branding-Tips-Carousel-Instagram-Post-1200-x-627-px.webp 1200w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/Copy-of-Modern-Elegant-Branding-Tips-Carousel-Instagram-Post-1200-x-627-px-300x157.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/Copy-of-Modern-Elegant-Branding-Tips-Carousel-Instagram-Post-1200-x-627-px-1024x535.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/Copy-of-Modern-Elegant-Branding-Tips-Carousel-Instagram-Post-1200-x-627-px-768x401.webp 768w\" alt=\"\" ><\/div>\n\n\t\t<div\n\t\tclass=\"card-image__content flex flex-col flex-grow gap-c\/s pt-c\/m pr-c\/xxl pb-c\/l\">\n\t\t\t\t<h2 style=\"color: #080F21\" class=\"card-image__title\n\t\tfont-medium  md:body-medium body-large lg:body-large\" data-aos=\"fade-up\">\n\t\t\tInside John Lewis Partnership: Scaling Smarter with Calabrio\t<\/h2>\n\n\t\t\t\t<div\n\t\t\tstyle=\"color: #76767E\"\n\t\t\tclass=\"card-image__caption text-text-tertiary-aa wysiwyg--small\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\tdata-aos-delay=\"100\"\n\t\t>\n\t\t\t<p>Werfen Sie einen Blick hinter die Kulissen von John Lewis Partnership und erfahren Sie, wie der Operational Delivery Lead des Unternehmens mit Calabrio die Erfahrung der Mitarbeiter verbessert, die Servicequalit\u00e4t erh\u00f6ht und intelligentere, datengest\u00fctzte Entscheidungen trifft. Erfahren Sie, wie sie ihre Abl\u00e4ufe in Planung und Leistung optimieren und gleichzeitig in einem schnelllebigen Einzelhandelsumfeld agil bleiben. Freuen Sie sich auf praktische Einblicke, ehrliche \u00dcberlegungen und Inspirationen, wie Sie mehr Wert aus Ihrer Calabrio-Investition sch\u00f6pfen k\u00f6nnen.<\/p>\n<p><a href=\"?wchannelid=9cklo398l3&amp;wmediaid=hyp2n3gopp\">Aufnahme beobachten<\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div\n\tclass=\"card-image flex flex-col gap-c\/m swiper-slide !h-auto border-b-thin border-stroke-secondary lint-ignore\"\n\tstyle=\"background-color: #FFFFFF\"\n\t>\n\t<div class=\"js-wrap image lint-ignore\n\tcard-image__image absolute  aspect-[35\/29] lg:aspect-[572\/286] image--cover\t\" data-module=\"image\" loading=lazy >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/14.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/14.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/14.webp 1200w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/14-300x157.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/14-1024x535.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/14-768x401.webp 768w\" alt=\"\" ><\/div>\n\n\t\t<div\n\t\tclass=\"card-image__content flex flex-col flex-grow gap-c\/s pt-c\/m pr-c\/xxl pb-c\/l\">\n\t\t\t\t<h2 style=\"color: #080F21\" class=\"card-image__title\n\t\tfont-medium  md:body-medium body-large lg:body-large\" data-aos=\"fade-up\">\n\t\t\tDriving the Next Chapter of Intelligence: Calabrio ONE Product Roadmap\t<\/h2>\n\n\t\t\t\t<div\n\t\t\tstyle=\"color: #76767E\"\n\t\t\tclass=\"card-image__caption text-text-tertiary-aa wysiwyg--small\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\tdata-aos-delay=\"100\"\n\t\t>\n\t\t\t<p>Werfen Sie einen exklusiven Blick auf die n\u00e4chsten Schritte der Calabrio ONE Suite.In dieser zukunftsweisenden Sitzung werden Ritu Maheshwari, VP of Product bei Calabrio, und Florian Garnier, Senior Product Marketing Manager, kommende Innovationen in den Bereichen KI, Agentenengagement und Analytik vorstellen, die Ihnen helfen sollen, die Leistung zu optimieren, Abl\u00e4ufe zu rationalisieren und Ihre Teams besser zu unterst\u00fctzen. Ganz gleich, ob Sie f\u00fcr morgen planen oder f\u00fcr heute L\u00f6sungen finden, diese Roadmap-Sitzung wird Ihnen den strategischen Einblick geben, um einen Schritt voraus zu sein.<\/p>\n<p><a href=\"?wchannelid=9cklo398l3&amp;wmediaid=zk39atxo81\">Aufnahme beobachten<\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div\n\tclass=\"card-image flex flex-col gap-c\/m swiper-slide !h-auto border-b-thin border-stroke-secondary lint-ignore\"\n\tstyle=\"background-color: #FFFFFF\"\n\t>\n\t<div class=\"js-wrap image lint-ignore\n\tcard-image__image absolute  aspect-[35\/29] lg:aspect-[572\/286] image--cover\t\" data-module=\"image\" loading=lazy >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/6.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/6.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/6.webp 1200w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/6-300x157.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/6-1024x535.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/6-768x401.webp 768w\" alt=\"\" ><\/div>\n\n\t\t<div\n\t\tclass=\"card-image__content flex flex-col flex-grow gap-c\/s pt-c\/m pr-c\/xxl pb-c\/l\">\n\t\t\t\t<h2 style=\"color: #080F21\" class=\"card-image__title\n\t\tfont-medium  md:body-medium body-large lg:body-large\" data-aos=\"fade-up\">\n\t\t\tThe Next Horizon of WEM: Augmentation, Focus, and the Future of Work\t<\/h2>\n\n\t\t\t\t<div\n\t\t\tstyle=\"color: #76767E\"\n\t\t\tclass=\"card-image__caption text-text-tertiary-aa wysiwyg--small\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\tdata-aos-delay=\"100\"\n\t\t>\n\t\t\t<p>Erkunden Sie mit Scott Budding, wie KI die Aufgaben von WFM- und QM-Teams erg\u00e4nzt, nicht ersetzt. Entdecken Sie, wie intelligente Automatisierung den Agenten hilft, die Planungs- und Qualit\u00e4tsprozesse zu verbessern und bessere Ergebnisse f\u00fcr Kunden und Mitarbeiter zu erzielen. Da wir uns von den traditionellen, vererbten Metriken verabschieden, wird diese Sitzung Sie auch dazu herausfordern, Ihre KPIs speziell innerhalb unserer WFM- und QM-Teams zu \u00fcberdenken. Messen Sie, was wirklich wichtig ist, oder nur, was Sie schon immer gemessen haben? Es ist an der Zeit, sich wieder auf das Wesentliche zu konzentrieren, n\u00e4mlich die Key Performance Indicators (KPI), und die Metriken auf sinnvolle gesch\u00e4ftliche und menschliche Ergebnisse abzustimmen.<\/p>\n<p><a href=\"?wchannelid=9cklo398l3&amp;wmediaid=vejip2v067\">Aufnahme beobachten<\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n\t\n\t\t\t\t\t<button\n\t\t\t\tclass=\"swiper-button-prev lg:!hidden\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Zum vorherigen Karussell-Dia wechseln<\/span>\n\t\t\t<\/button>\n\t\t\t<button\n\t\t\t\tclass=\"swiper-button-next lg:!hidden\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Zum n\u00e4chsten Karussell-Dia wechseln<\/span>\n\t\t\t<\/button>\n\t\t\n\t\n\t\t<\/section>\n\t\t<\/div>\n\t<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_9a7fbce12b010cfef936f75e80f7db72\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n<div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<p class=\"btn-primary center_btn\"><a href=\"#AccessRecording\" data-type=\"internal\" data-id=\"#AccessRecording\">ZUGRIFF AUF DIE AUFNAHME<br\/><\/a><\/p>\n<\/div>\n<section\n\tid=\"\"\n\tdata-theme-block-id=\"block_a834e03a8a38a0ee01aedf3ea179b4c7\"\n\tstyle=\"\"\n\t>\n\t\t<div class=\"section-header lint-ignore\" style=\"\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"w-full xl:px-page-margin py-l\/m md:pt-0 lg:py-l\/m mx-auto text-center flex flex-col gap-c\/l\">\n\t\t\t\t\n\t\t\t\t\t\t<h2\t\t\tstyle=\"color: #080F21\"\n\t\t\tclass=\"heading-large text-primary\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\tEin besonderer Dank an unsere Sponsoren\t\t<\/h2 >\n\t\t\n\t\t\t\t\t<div\n\t\t\t\tclass=\"wysiwyg--large text-navy-40\"\n\t\t\t\tstyle=\"color: #344679\"\n\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\t<p>Diese Veranstaltung w\u00e4re ohne die gro\u00dfz\u00fcgige Unterst\u00fctzung unserer Sponsoren, Five9 und RingCentral, nicht m\u00f6glich gewesen.<\/p>\n<p>&nbsp;<\/p>\n<p>Vielen Dank, dass Sie uns helfen, die WEM-Community zusammenzubringen, um zusammenzuarbeiten, sich zu vernetzen und die Zukunft der Kundenerfahrung voranzutreiben.<\/p>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_a834e03a8a38a0ee01aedf3ea179b4c7\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: benutzerdefiniertepx !important;\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_a834e03a8a38a0ee01aedf3ea179b4c7\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: benutzerdefiniertepx !important;\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\t<section\n\t\tclass=\"team-listing\"\n\t\tid=\"\"\n\t\tstyle=\"background-color: #ff\"\n\t\tdata-theme-block-id=\"block_1d024c985939bdbb16b5a07492beab76\"\n\t\tdata-module=\"team-listing\"\n\t\tdata-aos=\"fade-up\"\n\t>\n\t\t<div class=\"container\">\n\t\t\t<div class=\"centered_grid grid group-[.page-layout]:grid-cols-2 grid-cols-2 group-[.page-layout]:gap-c\/xxl gap-gutter md:gap-y-c\/xxl group-[.page-layout]:md:pr-1.5 md:!grid-cols-3\">\n\t\t\t\t\n<div\n\tclass=\"border-b-thin border-stroke-secondary cursor-pointer js-card-people group\"\n\tdata-slide=\"0\">\n\t<div class=\"relative after:absolute after:inset-0 after:hidden after:bg-black\/20 after:transition-opacity after:opacity-0 after:group-hover:opacity-100 after:pointer-events-none md:after:block\">\n\t\t<div class=\"js-wrap image lint-ignore\n\t aspect-[148\/173] md:aspect-[150\/200] lg:aspect-[282\/300] group-[.page-layout]:aspect-[140\/163] group-[.page-layout]:md:aspect-[232\/234] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project.jpg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project.jpg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project.jpg 1080w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-300x300.jpg 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-1024x1024.jpg 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-150x150.jpg 150w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-768x768.jpg 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-600x600.jpg 600w\" alt=\"\" ><\/div>\n\n\t\t\t<button\t\tclass=\"btn-icon absolute right-c\/m bottom-c\/m hidden rounded-full shadow-m transition-opacity ease-in opacity-0 group-hover:opacity-100 pointer-events-none md:block\"\n\t\t\t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text sr-only\">See information RingCentral<\/span>\n\t<\/button>\n\t<\/div>\n\n\t\t\t<div class=\"pt-c\/m pb-c\/l flex flex-col gap-c\/s\">\n\t\t\t\t\t\t\t<p class=\"body-large font-medium\"\n\t\t\t\t\tstyle=\"color: #080F21\">\n\t\t\t\t\tRingCentral\t\t\t\t<\/p>\n\t\t\t\n\t\t\t\t\t\t\t<p class=\"body-small\"\n\t\t\t\t\tstyle=\"color: #344679\">\n\t\t\t\t\tRingCentral\t\t\t\t<\/p>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n<div\n\tclass=\"border-b-thin border-stroke-secondary cursor-pointer js-card-people group\"\n\tdata-slide=\"1\">\n\t<div class=\"relative after:absolute after:inset-0 after:hidden after:bg-black\/20 after:transition-opacity after:opacity-0 after:group-hover:opacity-100 after:pointer-events-none md:after:block\">\n\t\t<div class=\"js-wrap image lint-ignore\n\t aspect-[148\/173] md:aspect-[150\/200] lg:aspect-[282\/300] group-[.page-layout]:aspect-[140\/163] group-[.page-layout]:md:aspect-[232\/234] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-1.jpg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-1.jpg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-1.jpg 1080w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-1-300x300.jpg 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-1-1024x1024.jpg 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-1-150x150.jpg 150w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-1-768x768.jpg 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-1-600x600.jpg 600w\" alt=\"\" ><\/div>\n\n\t\t\t<button\t\tclass=\"btn-icon absolute right-c\/m bottom-c\/m hidden rounded-full shadow-m transition-opacity ease-in opacity-0 group-hover:opacity-100 pointer-events-none md:block\"\n\t\t\t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text sr-only\">See information F\u00fcnf9<\/span>\n\t<\/button>\n\t<\/div>\n\n\t\t\t<div class=\"pt-c\/m pb-c\/l flex flex-col gap-c\/s\">\n\t\t\t\t\t\t\t<p class=\"body-large font-medium\"\n\t\t\t\t\tstyle=\"color: #080F21\">\n\t\t\t\t\tF\u00fcnf9\t\t\t\t<\/p>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\t\t\t<div class=\"fixed inset-0 z-50 opacity-0 invisible transition-[opacity] duration-1000 [.is-active-team-card_&#038;]:opacity-100 [.is-active-team-card_&#038;]:visible\">\n\t\t\t\t<div class=\"fixed top-1\/2 left-1\/2 z-20 flex justify-center items-center container overflow-hidden -translate-x-[50%] -translate-y-[50%]\">\n\t\t\t\t\t<div class=\"swiper js-swiper-team-popup max-w-full bg-white md:!overflow-visible\">\n\t\t\t\t\t\t<div class=\"swiper-wrapper\">\n\t\t\t\t\t\t\t\n<div class=\"swiper-slide flex justify-center items-center max-h-[80vh] overflow-auto adadad\">\n\t<div class=\"relative flex flex-col gap-c\/xl p-c\/m lg:flex-row lg:gap-0 lg:p-c\/xl bg-white\">\n\t\t<div class=\"js-wrap image lint-ignore\n\taspect-[281\/288] h-fit lg:w-[52.1%] lg:aspect-[584\/640] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project.jpg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project.jpg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project.jpg 1080w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-300x300.jpg 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-1024x1024.jpg 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-150x150.jpg 150w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-768x768.jpg 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-600x600.jpg 600w\" alt=\"\" ><\/div>\n\n\t\t\t\t<div class=\"flex flex-col lg:flex-1 lg:px-l\/m lg:py-c\/m\">\n\t\t\t\t\t\t\t<h3 class=\"body-xl text-text-primary-aaa\">RingCentral<\/h3>\n\t\t\t\t\t\t\t\t\t\t<p class=\"body-medium text-text-secondary-aa\">RingCentral<\/p>\n\t\t\t\t\t\t\t\t\t\t<div class=\"my-c\/xl wysiwyg--small text-text-primary-aaa [&#038;_p+p]:mt-c\/m\"><p>RingCentral ist ein weltweit f\u00fchrender Anbieter von KI-gest\u00fctzten L\u00f6sungen f\u00fcr vertrauensw\u00fcrdige Gesch\u00e4ftskommunikation, Contact Center, Konversationsintelligenz, Video und hybride Veranstaltungen. RingCentral unterst\u00fctzt Unternehmen mit Konversationsintelligenz und erschlie\u00dft umfangreiche Kunden- und Mitarbeiterinteraktionen, um Einblicke und verbesserte Gesch\u00e4ftsergebnisse zu erm\u00f6glichen. Mit jahrzehntelanger Erfahrung im Bereich der zuverl\u00e4ssigen und sicheren Cloud-Kommunikation hat sich RingCentral das Vertrauen von Millionen von Nutzern weltweit erworben.<\/p>\n<\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n\n<div class=\"swiper-slide flex justify-center items-center max-h-[80vh] overflow-auto adadad\">\n\t<div class=\"relative flex flex-col gap-c\/xl p-c\/m lg:flex-row lg:gap-0 lg:p-c\/xl bg-white\">\n\t\t<div class=\"js-wrap image lint-ignore\n\taspect-[281\/288] h-fit lg:w-[52.1%] lg:aspect-[584\/640] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-1.jpg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-1.jpg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-1.jpg 1080w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-1-300x300.jpg 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-1-1024x1024.jpg 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-1-150x150.jpg 150w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-1-768x768.jpg 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-1-600x600.jpg 600w\" alt=\"\" ><\/div>\n\n\t\t\t\t<div class=\"flex flex-col lg:flex-1 lg:px-l\/m lg:py-c\/m\">\n\t\t\t\t\t\t\t<h3 class=\"body-xl text-text-primary-aaa\">F\u00fcnf9<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"my-c\/xl wysiwyg--small text-text-primary-aaa [&#038;_p+p]:mt-c\/m\"><p>Five9 versetzt Unternehmen in die Lage, hyper-personalisierte und m\u00fchelose KI-gesteuerte Kundenerlebnisse zu schaffen, die bessere Gesch\u00e4ftsergebnisse liefern. Angetrieben von Five9 Genius AI und unseren Mitarbeitern vertrauen \u00fcber 3.000 Kunden und \u00fcber 1.400 Partner weltweit auf die Five9 Intelligent CX Platform. Die neue CX beginnt hier und sie ist das Herzst\u00fcck jeder erfolgreichen Erfahrung. Weitere Informationen finden Sie unter <a href=\"https:\/\/www.five9.com\/\" target=\"_blank\" rel=\"noopener\">www.five9.com<\/a>.<\/p>\n<\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<button class=\"js-swiper-button-prev absolute top-[calc(50%_-_24px)] md:-left-[24px] lg:-left-l\/xxl z-50 hidden items-center justify-center w-c\/xxl h-c\/xxl bg-white rounded-full md:flex [&#038;.swiper-button-disabled]:opacity-70 [&#038;.swiper-button-disabled]:cursor-default transition-colors duration-500 shadow hover:shadow-xl hover:bg-background-inverse hover:border-background-inverse hover:[&#038;_svg]:text-white\" aria-label=\"prev\">\n\t\t\t\t\t\t\t<svg width=\"33\" height=\"32\" viewBox=\"0 0 33 32\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M18.5 24L10.5 16L18.5 8\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/svg>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t<button class=\"js-swiper-button-next absolute top-[calc(50%_-_24px)] md:-right-[24px] lg:-right-l\/xxl z-50 hidden items-center justify-center w-c\/xxl h-c\/xxl bg-white rounded-full md:flex [&#038;.swiper-button-disabled]:opacity-70 [&#038;.swiper-button-disabled]:cursor-default transition-colors duration-500 shadow hover:shadow-xl hover:bg-background-inverse hover:border-background-inverse hover:[&#038;_svg]:text-white\" aria-label=\"next\">\n\t\t\t\t\t\t\t<svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Icon\">\n<path id=\"Icon_2\" d=\"M10.5 18L16.5 12L10.5 6\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<\/svg>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t<button class=\"js-btn-close-modal absolute top-6 right-6 z-10 flex items-center justify-center w-l\/l h-l\/l bg-white border-thin border-solid border-stroke-tertiary rounded-full [&#038;_svg]:w-6 [&#038;_svg]:h-6 md:w-c\/xxl md:h-c\/xxl lg:right-8 hover:shadow-xl hover:bg-background-inverse hover:border-background-inverse hover:text-white\" aria-label=\"Close popup\">\n\t\t\t\t\t\t\t<svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n  <path d=\"M18 6L6 18M6 6L18 18\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/svg>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"overlay fixed js-overlay-popup inset-0 z-10 bg-black\/40\"><\/div>\n\t\t\t<\/div>\n\t\t\t<\/section>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_1d024c985939bdbb16b5a07492beab76\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 64px !important;\n\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: benutzerdefiniertepx !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 80px !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<section\n\tid=\"AccessRecording\"\n\tclass=\"flex flex-col lg:flex-row justify-center items-stretch\"\n\tdata-theme-block-id=\"block_a793a9f809cdd251f9c602e47cd25cb6\"\n\tdata-aos=\"fade-up\"\n>\n\t\t<div\n\t\tclass=\"hero-with-form__left w-full lg:w-1\/2\"\n\t\tstyle=\"background-color: #D2F3FA\"\n\t>\n\t\t\t\t\t<div class=\"p-l\/xxl md:px-c\/xxl md:py-0 lg:p-c\/xxl lg:my-l\/m\">\n\t\t\t\t<div class=\"flex flex-col gap-c\/l md:py-l\/m\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<h2 style=\"color: #080F21\"\n\t\t\t\t\tclass=\"heading-medium text-center\">\n\t\t\t\t\t\tVerfolgen Sie das Beste von UK Customer Connect\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t<\/div>\n\t\n\t\t\t<div\n\t\t\tclass=\"w-full lg:w-1\/2 flex items-center hero-with-form__right\"\n\t\t\tstyle=\"\"\n\t\t>\n\t\t\t<!-- Form name in pardot : Access Recording Form | 2025 -->\n<iframe src=\"https:\/\/marketing.calabrio.com\/l\/1043281\/2025-07-04\/5bbq1v\" width=\"100%\" height=\"580\" frameborder=\"0\" id=\"Access-Recording-Form-|-2025\"><\/iframe>\t\t<\/div>\n\t<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_a793a9f809cdd251f9c602e47cd25cb6\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: benutzerdefiniertepx !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: benutzerdefiniertepx !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n","protected":false},"excerpt":{"rendered":"<p>ZUGRIFF AUF DIE AUFNAHME<\/p>\n","protected":false},"author":231,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"footnotes":""},"class_list":["post-32563","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - 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