{"id":38290,"date":"2025-10-07T07:54:18","date_gmt":"2025-10-07T07:54:18","guid":{"rendered":"https:\/\/www.calabrio.com\/nice-wfm-mitbewerber-lp-2\/"},"modified":"2026-02-24T12:45:04","modified_gmt":"2026-02-24T12:45:04","slug":"nice-wfm-mitbewerber-lp-2","status":"publish","type":"page","link":"https:\/\/www.calabrio.com\/de\/nice-wfm-mitbewerber-lp-2\/","title":{"rendered":"NICE WFM Mitbewerber LP"},"content":{"rendered":"\n\t<section\n\t\tid=\"\"\n\t\tclass=\"secondary-hero relative\"\n\t\tstyle=\"background: #ffffff\"\n\t\tdata-theme-block-id=\"block_c80bf3cde6299f1ed5489ef090649123\"\n\t\tdata-aos=\"fade-up\"\n\t>\n\t\t<div class=\"container !px-0 overflow-hidden\">\n\t\t\t\t\t\t<div class=\"flex flex-col-reverse lg:flex-row lg:items-center\">\n\t\t\t\t\t\t\t\t\t<div class=\"max-lg:container lg:w-1\/2 md:px-l\/xxl lg:pl-c\/xl lg:pr-c\/l xl:pl-page-margin xl:pr-l\/m\">\n\t\t\t\t\t\t<div class=\"flex flex-col lg:max-w-[536px]\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h1 class=\"flex items-center gap-c\/s pt-c\/s subhead-small mb-c\/l\">\n\t\t\t\t\t\t\t\t\t<span class=\"relative -top-px flex w-[18px] h-[18px] rounded-full bg-background-secondary\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"uppercase font-bold\" style=\"color: #0530A8\">Calabrio vs. NICE Workforce Management<\/span>\n\t\t\t\t\t\t\t\t<\/h1>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2 style=\"color: #080f21\" class=\"heading-medium -tracking-[0.12px] mb-c\/m xl:-tracking-[0.24px]\">\n\t\t\t\t\t\t\t\t\tFinden Sie die richtigen Tools, um CX zu verbessern\t\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wysiwyg lg:line-clamp-none\" style=\"color: #344679\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400\">Geben Sie sich nicht mit weniger als dem Besten zufrieden. Erfahren Sie, welche L\u00f6sung am besten geeignet ist, um Agenten zu unterst\u00fctzen, die betriebliche Effizienz zu maximieren und unvergessliche Erlebnisse zu bieten.<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col gap-gutter pb-c\/m pt-c\/xl mt-c\/xxs lg:mt-0 max-md:items-center md:flex-row\">\n\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-primary w-full body-small md:w-fit\"\n\t\t href=\"https:\/\/www.calabrio.com\/de\/demo-buchen\/\" title=\"Buchen Sie eine Demo\" aria-label=\"Buchen Sie eine Demo\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text\">Buchen Sie eine Demo<\/span>\n\t<\/a>\n\t<a\t\tclass=\"btn-tertiary body-small w-fit text-text-primary-aaa py-c\/s\"\n\t\t href=\"https:\/\/www.calabrio.com\/de\/angebot-einholen\/\" title=\"Angebot einholen\" aria-label=\"Angebot einholen\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Angebot einholen<\/span>\n\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"secondary-hero__image relative z-10 mb-c\/xl lg:mb-c\/xxl lg:w-1\/2\">\n\t\t\t\t\t\t<div class=\"js-wrap image lint-ignore\n\trelative aspect-[393\/320] md:aspect-[720\/463] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/02\/AdobeStock_1061484817-1-04-02-2026-19_39_26_151-scaled.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/02\/AdobeStock_1061484817-1-04-02-2026-19_39_26_151-scaled.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/02\/AdobeStock_1061484817-1-04-02-2026-19_39_26_151-scaled.webp 2560w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/02\/AdobeStock_1061484817-1-04-02-2026-19_39_26_151-300x200.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/02\/AdobeStock_1061484817-1-04-02-2026-19_39_26_151-1024x683.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/02\/AdobeStock_1061484817-1-04-02-2026-19_39_26_151-768x512.webp 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/02\/AdobeStock_1061484817-1-04-02-2026-19_39_26_151-1536x1024.webp 1536w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/02\/AdobeStock_1061484817-1-04-02-2026-19_39_26_151-2048x1365.webp 2048w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/02\/AdobeStock_1061484817-1-04-02-2026-19_39_26_151-600x400.webp 600w\" alt=\"\" ><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_c80bf3cde6299f1ed5489ef090649123\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 64px !important;\n\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 96px !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\t<section\n\t\tclass=\"logo-carousel border-t-regular border-stroke-secondary\"\n\t\tid=\"\"\n\t\tdata-aos=\"fade-up\"\n\t>\n\t\t<div class=\"relative overflow-hidden\">\n\t\t\t<div\n\t\t\t\tdata-theme-block-id=\"block_0b87c230f4dfe54a03278bd235980acb\"\n\t\t\t\tclass=\"flex flex-col items-center gap-y-c\/xl py-l\/xl md:px-c\/xxl md:flex-row\">\n\t\t\t\t\t\t\t\t<h2 style=\"#0530A8\" class=\"[&#038;&#038;]:body-medium\n\t\t\t\t[&#038;&#038;]:font-medium text-text-highlight-aaa text-center px-c\/l w-full max-w-[267px] md:text-left lint-ignore\">\n\t\t\t\t\tTrusted by global brands\t\t\t<\/h2>\n\t\t\t\n\t\t\t\t\t\t\t\n\t<section\n\tclass=\"swiper  w-full\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"dynamicGradient\":true,\"slidesPerView\":3,\"spaceBetween\":32,\"loop\":true,\"autoplay\":{\"delay\":0},\"speed\":5000,\"breakpoints\":{\"768\":{\"slidesPerView\":4,\"spaceBetween\":40},\"1440\":{\"slidesPerView\":7,\"spaceBetween\":48}}}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper\">\n\t<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide logo-carousel-logo-image flex justify-center w-full !h-20 [&amp;_img]:max-w-[100px] [&amp;_img]:max-h-20 [&amp;_img]:m-auto [&amp;_img]:p-2 [&amp;_img]:!left-1\/2 [&amp;_img]:-translate-x-1\/2 image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Netflix_2015_logo-2-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Netflix_2015_logo-2-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Netflix_2015_logo-2-1.webp 1536w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Netflix_2015_logo-2-1-300x81.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Netflix_2015_logo-2-1-1024x277.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Netflix_2015_logo-2-1-768x208.webp 768w\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide logo-carousel-logo-image flex justify-center w-full !h-20 [&amp;_img]:max-w-[100px] [&amp;_img]:max-h-20 [&amp;_img]:m-auto [&amp;_img]:p-2 [&amp;_img]:!left-1\/2 [&amp;_img]:-translate-x-1\/2 image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Dyson_logo-1-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Dyson_logo-1-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Dyson_logo-1-1.webp 1536w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Dyson_logo-1-1-300x114.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Dyson_logo-1-1-1024x390.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Dyson_logo-1-1-768x293.webp 768w\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide logo-carousel-logo-image flex justify-center w-full !h-20 [&amp;_img]:max-w-[100px] [&amp;_img]:max-h-20 [&amp;_img]:m-auto [&amp;_img]:p-2 [&amp;_img]:!left-1\/2 [&amp;_img]:-translate-x-1\/2 image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/Capital_One-Logo.wine_.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/Capital_One-Logo.wine_.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/Capital_One-Logo.wine_.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide logo-carousel-logo-image flex justify-center w-full !h-20 [&amp;_img]:max-w-[100px] [&amp;_img]:max-h-20 [&amp;_img]:m-auto [&amp;_img]:p-2 [&amp;_img]:!left-1\/2 [&amp;_img]:-translate-x-1\/2 image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/Delta_logo.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/Delta_logo.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/Delta_logo.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide logo-carousel-logo-image flex justify-center w-full !h-20 [&amp;_img]:max-w-[100px] [&amp;_img]:max-h-20 [&amp;_img]:m-auto [&amp;_img]:p-2 [&amp;_img]:!left-1\/2 [&amp;_img]:-translate-x-1\/2 image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/HM-Logo.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/HM-Logo.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/HM-Logo.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide logo-carousel-logo-image flex justify-center w-full !h-20 [&amp;_img]:max-w-[100px] [&amp;_img]:max-h-20 [&amp;_img]:m-auto [&amp;_img]:p-2 [&amp;_img]:!left-1\/2 [&amp;_img]:-translate-x-1\/2 image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/Dish_Network_logo_2012.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/Dish_Network_logo_2012.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/Dish_Network_logo_2012.svg\" alt=\"\" ><\/div>\n\t<\/div>\n\t\n\t\t\n\t\n\t\t\t<div class=\"js-gradient-left absolute top-0 -left-page-margin md:left-0 z-10 w-[159px] h-full\" style=\"background: linear-gradient(-270deg, #FFF 0%, rgba(255, 255, 255, 0.00) 100%)\"><\/div>\n\t\t<div class=\"js-gradient-right absolute top-0 -right-page-margin md:right-0 z-10 w-[159px] h-full\" style=\"background: linear-gradient(270deg, #FFF 0%, rgba(255, 255, 255, 0.00) 100%)\"><\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\t\t<style>\n\t[data-theme-block-id=\"block_0b87c230f4dfe54a03278bd235980acb\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 24px !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 24px !important;\n\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 40px !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 40px !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<section\n\tid=\"\"\n\tdata-theme-block-id=\"block_f81f0b0be894f629be711c55f0a26cb2\"\n\tstyle=\"\"\n\t>\n\t\t<div class=\"section-header lint-ignore\" style=\"\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"w-full xl:px-page-margin py-l\/m md:pt-0 lg:py-l\/m mx-auto text-center flex flex-col gap-c\/l\">\n\t\t\t\t\t\t\t\t<h3\t\t\t\tstyle=\"\"\n\t\t\t\tclass=\"button-link-large !tracking-wider text-text-highlight-aaa flex flex-col md:flex-row items-center\n\t\t\t\tjustify-center gap-c\/s md:gap-c\/xs py-c\/s\"\n\t\t\t\tdata-aos=\"fade-down\"\n\t\t\t\t>\n\t\t\t\t<span\n\t\t\t\t\tclass=\"icon rounded-full flex items-center justify-center text-black [&#038;_svg]:w-[var(--Base-Grid-Grid-24)] [&#038;_svg]:h-[var(--Base-Grid-Grid-24)]\"\n\t\t\t\t\tstyle=\"color: #080F21;background-color: #EEF0F6\"\n\t\t\t\t\taria-hidden=\"true\">\n\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\tSchneller Vergleich\t\t\t<\/h3 >\n\t\t\t\n\t\t\t\t\t\t<h2\t\t\tstyle=\"\"\n\t\t\tclass=\"Kurs-mittel text-primary\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\tVergleich Calabrio ONE vs. NiCE Workforce Management\t\t<\/h2 >\n\t\t\n\t\t\t\t\t<div\n\t\t\t\tclass=\"wysiwyg text-navy-40\"\n\t\t\t\tstyle=\"\"\n\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\t<p>Manchmal ist gr\u00f6\u00dfer nicht besser. NiCE ist zwar mit mehr als 6.000 Kunden und einem Umsatz in Milliardenh\u00f6he branchenf\u00fchrend, aber das weit verzweigte \u00d6kosystem \u00fcberfordert oft mittlere und sogar gro\u00dfe Contact Center, die L\u00f6sungen und keine Werkzeugk\u00e4sten voller M\u00f6glichkeiten ben\u00f6tigen.<\/p>\n<p>&nbsp;<\/p>\n<p>NiCE bietet eine unbestreitbare Leistung bei der Optimierung von Arbeitskr\u00e4ften. Ihre Enlighten-KI verarbeitet monatlich Billionen von W\u00f6rtern, ihre Plattform verarbeitet 15 Milliarden Interaktionen pro Jahr und sie haben sich den Weg gebahnt, praktisch jede erdenkliche CX-Technologie anzubieten. In keiner dieser Statistiken ist jedoch die 51%ige Zufriedenheit der WFM-Anwender auf G2 enthalten, die auf Probleme wie lange Implementierungszeiten und Support-Erfahrungen zur\u00fcckzuf\u00fchren ist, die sich eher so anf\u00fchlen, als w\u00fcrde man Fragen per Post statt per E-Mail schicken. Wenn Sie NiCE als WFM-L\u00f6sung Ihrer Wahl in Erw\u00e4gung ziehen oder wenn Sie ein bestehender Benutzer sind, der mit der Komplexit\u00e4t der Plattform zu k\u00e4mpfen hat, dann sind Sie nicht der Einzige, der sich fragt, ob all diese Funktionen die Lernkurve, die Integrationsprobleme und die hohen Preise rechtfertigen, die normalerweise mit Unternehmenssoftware einhergehen.<\/p>\n<p>&nbsp;<\/p>\n<p>Contact Center m\u00fcssen sich nicht mehr zwischen Raffinesse und Einfachheit entscheiden. Calabrio ist eine gut abgerundete, funktionsreiche und benutzerfreundliche Alternative, die alles bietet, was NiCE kann, und noch viel mehr.<\/p>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_f81f0b0be894f629be711c55f0a26cb2\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_f81f0b0be894f629be711c55f0a26cb2\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\t<section\n\t\tid=\"\"\n\t\tclass=\"competitor-table-single overflow-hidden\"\n\t\tdata-theme-block-id=\"block_0f063a63c18f70b34e6eabe94c72f337\"\n\t\tdata-module=\"competitor-table\"\n\t\tdata-aos=\"fade-up\"\n\t>\n\t\t<div class=\"container\">\n\t\t\t\n\t<section\n\tclass=\"swiper  swiper--navigation-rounded swiper--navigation-top\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1,\"spaceBetween\":24,\"loop\":false,\"navigation\":{\"nextEl\":\".swiper-button-next\",\"prevEl\":\".swiper-button-prev\"},\"breakpoints\":{\"744\":{\"enabled\":false}}}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper\">\n\t\n<article class=\"card-competitor swiper-slide [&amp;_.card-competitor__title]:px-12 md:!flex-auto\">\n\t\t\t<h3\n\t\t\tclass=\"card-competitor__title flex items-center justify-center min-h-8 mb-4 body-large font-medium text-text-primary-aaa md:hidden\">\n\t\t\t<span>Calabrio ONE<\/span>\n\t\t<\/h3>\n\t\t<div\n\t\tclass=\"py-c\/xl px-gutter text-text-secondary-aa rounded-l\"\n\t\tstyle=\"background-color: #D2F3FA66\"\n\t>\n\t\t\t\t\t<div class=\"flex\" data-table-item=\"logo\">\n\t\t\t\t<div class=\"js-wrap image lint-ignore\n\th-20 inline-flex justify-center items-center\t\" data-module=\"image\" >\n\t<img 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7.59253 18.1407 7.6239 18.24 7.72874C18.3264 7.81995 18.3671 7.94529 18.3506 8.06985C18.3317 8.21302 18.1763 8.36436 17.8656 8.66702L14.9172 11.5387C14.8253 11.6282 14.7794 11.673 14.7497 11.7263C14.7235 11.7734 14.7066 11.8252 14.7001 11.8788C14.6928 11.9393 14.7036 12.0025 14.7253 12.129L15.421 16.1851C15.4944 16.6129 15.531 16.8269 15.4621 16.9538C15.4021 17.0642 15.2955 17.1417 15.1719 17.1646C15.0299 17.1909 14.8378 17.0899 14.4536 16.8879L10.8097 14.9716C10.6961 14.9119 10.6394 14.882 10.5796 14.8703C10.5266 14.8599 10.4721 14.8599 10.4192 14.8703C10.3594 14.882 10.3026 14.9119 10.1891 14.9716L6.54512 16.8879C6.16095 17.0899 5.96886 17.1909 5.82683 17.1646C5.70325 17.1417 5.59662 17.0642 5.53663 16.9538C5.46768 16.8269 5.50437 16.6129 5.57774 16.1851L6.27342 12.129C6.29511 12.0025 6.30595 11.9393 6.29862 11.8788C6.29212 11.8252 6.27528 11.7734 6.24902 11.7263C6.21937 11.673 6.17341 11.6282 6.0815 11.5387L3.13315 8.66702C2.8224 8.36436 2.66703 8.21302 2.64812 8.06985C2.63167 7.94529 2.67231 7.81995 2.75872 7.72874C2.85804 7.6239 3.07266 7.59253 3.50189 7.5298L7.57794 6.93402C7.7047 6.91549 7.76808 6.90623 7.82328 6.88056C7.87215 6.85783 7.91615 6.82584 7.95284 6.78635C7.99427 6.74176 8.02262 6.68432 8.07933 6.56944L9.90156 2.8778Z\" fill=\"currentColor\"\/>\n<\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"wysiwyg--small mt-c\/s\">340 Bewertungen<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"p-c\/m border-b-thin border-stroke-tertiary\" data-table-item=\"descriptions\" data-table-item-type=\"text\">\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"wysiwyg--small [&#038;_strong]:inline-block [&#038;_strong]:text-text-primary-aaa [&#038;_strong]:text-p\/m [&#038;_strong]:font-medium [&#038;_strong]:mb-2\">\n\t\t\t\t\t<p><strong>Calabrio ONE<\/strong> bietet eine wirklich einheitliche, intuitive Workforce Optimization (WFO) Suite, die Ihr Contact Center mit fortschrittlichem WFM, m\u00fchelosem Qualit\u00e4tsmanagement (QM) und umsetzbaren Analysen ausstattet &#8211; alles auf einer einzigen Plattform. Nutzen Sie die nahtlose Integration mit f\u00fchrenden CCaaS- und CRM-L\u00f6sungen, f\u00fchrende Tools zur Steigerung des Engagements von Agenten und KI-gest\u00fctzte Einblicke, um die Leistung Ihres Personals zu optimieren und gleichzeitig die Kosten zu senken.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"p-c\/m border-b-thin border-stroke-tertiary\" data-table-item=\"highlights\" data-table-item-type=\"text\">\n\t\t\t\t\t\t\t<p class=\"font-medium mb-2 text-p\/m text-text-primary-aaa\">\n\t\t\t\t\tH\u00f6hepunkte\t\t\t\t<\/p>\n\t\t\t\t<ul class=\"body-small pl-6 list-disc\">\n\t\t\t\t\t\t\t\t\t\t\t<li>Vollst\u00e4ndig integrierte Suite bietet eine einzige Quelle der Wahrheit f\u00fcr WEM<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li>F\u00fchrende L\u00f6sungen f\u00fcr Personalmanagement sorgen f\u00fcr Effizienz und Engagement der Mitarbeiter<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li>KI-gest\u00fctzte Analysen und QM automatisieren Bewertungen und beschleunigen die Leistung<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li>Nahtlose Integration mit Partnern aus den Bereichen CCaaS, HR, Lohnbuchhaltung und mehr<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li>Nachgewiesene Erfolgsbilanz bei Innovation und praktischer Unterst\u00fctzung<\/li>\n\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"p-c\/m\" data-table-item=\"percentage\">\n\t\t\t\t\t\t\t<div class=\"js-wrap image lint-ignore\n\tmin-w-10 h-10 inline-flex justify-center items-center\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img w-full h-full\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" alt=\"\" ><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"mt-c\/s display-small text-text-highlight-aaa\">\n\t\t\t\t\t\t91%\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"mt-c\/s body-medium font-medium text-text-primary-aaa\">\n\t\t\t\t\t\tG2 Zufriedenheitswert\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t<\/div>\n<\/article>\n\n<article class=\"card-competitor swiper-slide [&amp;_.card-competitor__title]:px-12 md:!flex-auto\">\n\t\t\t<h3\n\t\t\tclass=\"card-competitor__title flex items-center justify-center min-h-8 mb-4 body-large font-medium text-text-primary-aaa md:hidden\">\n\t\t\t<span>NiCE WFM<\/span>\n\t\t<\/h3>\n\t\t<div\n\t\tclass=\"py-c\/xl px-gutter text-text-secondary-aa rounded-l\"\n\t\tstyle=\"\"\n\t>\n\t\t\t\t\t<div class=\"flex\" data-table-item=\"logo\">\n\t\t\t\t<div class=\"js-wrap image lint-ignore\n\th-20 inline-flex justify-center items-center\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img w-full h-full\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/nice-competitor-logo.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/nice-competitor-logo.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/nice-competitor-logo.svg\" alt=\"\" ><\/div>\n\t\t\t<\/div>\n\t\t\n\t\t<div class=\"p-c\/m border-b-thin border-stroke-tertiary\" data-table-item=\"rating\">\n\t\t\t\t\t\t\t<div class=\"py-c\/s\">\n\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"card-competitor__star-rating flex items-center\"\n\t\t\t\t\t\tdata-rating=\"4\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"inline-flex ml-c\/s first:ml-0 text-icon-highlight\">\n\t\t\t\t\t\t\t\t<svg width=\"21\" height=\"20\" viewBox=\"0 0 21 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M9.90156 2.8778C10.0936 2.48869 10.1897 2.29413 10.32 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6.82584 13.1266 6.85783 13.1754 6.88056C13.2306 6.90623 13.294 6.91549 13.4208 6.93402L17.4968 7.5298C17.9261 7.59253 18.1407 7.6239 18.24 7.72874C18.3264 7.81995 18.3671 7.94529 18.3506 8.06985C18.3317 8.21302 18.1763 8.36436 17.8656 8.66702L14.9172 11.5387C14.8253 11.6282 14.7794 11.673 14.7497 11.7263C14.7235 11.7734 14.7066 11.8252 14.7001 11.8788C14.6928 11.9393 14.7036 12.0025 14.7253 12.129L15.421 16.1851C15.4944 16.6129 15.531 16.8269 15.4621 16.9538C15.4021 17.0642 15.2955 17.1417 15.1719 17.1646C15.0299 17.1909 14.8378 17.0899 14.4536 16.8879L10.8097 14.9716C10.6961 14.9119 10.6394 14.882 10.5796 14.8703C10.5266 14.8599 10.4721 14.8599 10.4192 14.8703C10.3594 14.882 10.3026 14.9119 10.1891 14.9716L6.54512 16.8879C6.16095 17.0899 5.96886 17.1909 5.82683 17.1646C5.70325 17.1417 5.59662 17.0642 5.53663 16.9538C5.46768 16.8269 5.50437 16.6129 5.57774 16.1851L6.27342 12.129C6.29511 12.0025 6.30595 11.9393 6.29862 11.8788C6.29212 11.8252 6.27528 11.7734 6.24902 11.7263C6.21937 11.673 6.17341 11.6282 6.0815 11.5387L3.13315 8.66702C2.8224 8.36436 2.66703 8.21302 2.64812 8.06985C2.63167 7.94529 2.67231 7.81995 2.75872 7.72874C2.85804 7.6239 3.07266 7.59253 3.50189 7.5298L7.57794 6.93402C7.7047 6.91549 7.76808 6.90623 7.82328 6.88056C7.87215 6.85783 7.91615 6.82584 7.95284 6.78635C7.99427 6.74176 8.02262 6.68432 8.07933 6.56944L9.90156 2.8778Z\" fill=\"currentColor\"\/>\n<\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"inline-flex ml-c\/s first:ml-0 text-icon-highlight\">\n\t\t\t\t\t\t\t\t<svg width=\"21\" height=\"20\" viewBox=\"0 0 21 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M9.90156 2.8778C10.0936 2.48869 10.1897 2.29413 10.32 2.23197C10.4335 2.17789 10.5653 2.17789 10.6787 2.23197C10.8091 2.29413 10.9051 2.48869 11.0972 2.8778L12.9194 6.56944C12.9761 6.68432 13.0045 6.74176 13.0459 6.78635C13.0826 6.82584 13.1266 6.85783 13.1754 6.88056C13.2306 6.90623 13.294 6.91549 13.4208 6.93402L17.4968 7.5298C17.9261 7.59253 18.1407 7.6239 18.24 7.72874C18.3264 7.81995 18.3671 7.94529 18.3506 8.06985C18.3317 8.21302 18.1763 8.36436 17.8656 8.66702L14.9172 11.5387C14.8253 11.6282 14.7794 11.673 14.7497 11.7263C14.7235 11.7734 14.7066 11.8252 14.7001 11.8788C14.6928 11.9393 14.7036 12.0025 14.7253 12.129L15.421 16.1851C15.4944 16.6129 15.531 16.8269 15.4621 16.9538C15.4021 17.0642 15.2955 17.1417 15.1719 17.1646C15.0299 17.1909 14.8378 17.0899 14.4536 16.8879L10.8097 14.9716C10.6961 14.9119 10.6394 14.882 10.5796 14.8703C10.5266 14.8599 10.4721 14.8599 10.4192 14.8703C10.3594 14.882 10.3026 14.9119 10.1891 14.9716L6.54512 16.8879C6.16095 17.0899 5.96886 17.1909 5.82683 17.1646C5.70325 17.1417 5.59662 17.0642 5.53663 16.9538C5.46768 16.8269 5.50437 16.6129 5.57774 16.1851L6.27342 12.129C6.29511 12.0025 6.30595 11.9393 6.29862 11.8788C6.29212 11.8252 6.27528 11.7734 6.24902 11.7263C6.21937 11.673 6.17341 11.6282 6.0815 11.5387L3.13315 8.66702C2.8224 8.36436 2.66703 8.21302 2.64812 8.06985C2.63167 7.94529 2.67231 7.81995 2.75872 7.72874C2.85804 7.6239 3.07266 7.59253 3.50189 7.5298L7.57794 6.93402C7.7047 6.91549 7.76808 6.90623 7.82328 6.88056C7.87215 6.85783 7.91615 6.82584 7.95284 6.78635C7.99427 6.74176 8.02262 6.68432 8.07933 6.56944L9.90156 2.8778Z\" fill=\"currentColor\"\/>\n<\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"inline-flex ml-c\/s first:ml-0 text-icon-tertiary opacity-50\">\n\t\t\t\t\t\t\t\t<svg width=\"21\" height=\"20\" viewBox=\"0 0 21 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M9.90156 2.8778C10.0936 2.48869 10.1897 2.29413 10.32 2.23197C10.4335 2.17789 10.5653 2.17789 10.6787 2.23197C10.8091 2.29413 10.9051 2.48869 11.0972 2.8778L12.9194 6.56944C12.9761 6.68432 13.0045 6.74176 13.0459 6.78635C13.0826 6.82584 13.1266 6.85783 13.1754 6.88056C13.2306 6.90623 13.294 6.91549 13.4208 6.93402L17.4968 7.5298C17.9261 7.59253 18.1407 7.6239 18.24 7.72874C18.3264 7.81995 18.3671 7.94529 18.3506 8.06985C18.3317 8.21302 18.1763 8.36436 17.8656 8.66702L14.9172 11.5387C14.8253 11.6282 14.7794 11.673 14.7497 11.7263C14.7235 11.7734 14.7066 11.8252 14.7001 11.8788C14.6928 11.9393 14.7036 12.0025 14.7253 12.129L15.421 16.1851C15.4944 16.6129 15.531 16.8269 15.4621 16.9538C15.4021 17.0642 15.2955 17.1417 15.1719 17.1646C15.0299 17.1909 14.8378 17.0899 14.4536 16.8879L10.8097 14.9716C10.6961 14.9119 10.6394 14.882 10.5796 14.8703C10.5266 14.8599 10.4721 14.8599 10.4192 14.8703C10.3594 14.882 10.3026 14.9119 10.1891 14.9716L6.54512 16.8879C6.16095 17.0899 5.96886 17.1909 5.82683 17.1646C5.70325 17.1417 5.59662 17.0642 5.53663 16.9538C5.46768 16.8269 5.50437 16.6129 5.57774 16.1851L6.27342 12.129C6.29511 12.0025 6.30595 11.9393 6.29862 11.8788C6.29212 11.8252 6.27528 11.7734 6.24902 11.7263C6.21937 11.673 6.17341 11.6282 6.0815 11.5387L3.13315 8.66702C2.8224 8.36436 2.66703 8.21302 2.64812 8.06985C2.63167 7.94529 2.67231 7.81995 2.75872 7.72874C2.85804 7.6239 3.07266 7.59253 3.50189 7.5298L7.57794 6.93402C7.7047 6.91549 7.76808 6.90623 7.82328 6.88056C7.87215 6.85783 7.91615 6.82584 7.95284 6.78635C7.99427 6.74176 8.02262 6.68432 8.07933 6.56944L9.90156 2.8778Z\" fill=\"currentColor\"\/>\n<\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"wysiwyg--small mt-c\/s\">1,721 Bewertungen<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"p-c\/m border-b-thin border-stroke-tertiary\" data-table-item=\"descriptions\" data-table-item-type=\"text\">\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"wysiwyg--small [&#038;_strong]:inline-block [&#038;_strong]:text-text-primary-aaa [&#038;_strong]:text-p\/m [&#038;_strong]:font-medium [&#038;_strong]:mb-2\">\n\t\t\t\t\t<p><span style=\"font-weight: 400\">Als anerkannter Marktf\u00fchrer im Bereich Customer Experience Software bietet NiCE in seinem breiten L\u00f6sungsportfolio eine robuste Workforce-Management-Plattform. NiCE zeichnet sich dadurch aus, dass es umfangreiche KI-Funktionen zur Unterst\u00fctzung seiner Angebote, einschlie\u00dflich WFM, entwickelt hat. Die L\u00f6sung von NiCE verf\u00fcgt zwar \u00fcber eine Reihe leistungsstarker Funktionen, aber der modulare Charakter des Angebots kann zu zus\u00e4tzlicher Komplexit\u00e4t, Schwierigkeiten bei der Integration mit externen Tools und einer steilen Lernkurve f\u00fchren.  <\/span><\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"p-c\/m border-b-thin border-stroke-tertiary\" data-table-item=\"highlights\" data-table-item-type=\"text\">\n\t\t\t\t\t\t\t<p class=\"font-medium mb-2 text-p\/m text-text-primary-aaa\">\n\t\t\t\t\tH\u00f6hepunkte\t\t\t\t<\/p>\n\t\t\t\t<ul class=\"body-small pl-6 list-disc\">\n\t\t\t\t\t\t\t\t\t\t\t<li>Funktionsreiche WFM-Suite mit zus\u00e4tzlichen Add-ons aus dem NICE-Portfolio<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li>Etablierter Anbieter mit Branchenerfahrung und breiter Marktpr\u00e4senz<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li>Bietet Integrationen mit einer Vielzahl von anderen Systemen<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li>Die gro\u00dfe Nutzerbasis der Plattform kann zu einem weniger pers\u00f6nlichen, reaktionsschnellen Service f\u00fchren<\/li>\n\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"p-c\/m\" data-table-item=\"percentage\">\n\t\t\t\t\t\t\t<div class=\"js-wrap image lint-ignore\n\tmin-w-10 h-10 inline-flex justify-center items-center\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img w-full h-full\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" alt=\"\" ><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"mt-c\/s display-small text-text-highlight-aaa\">\n\t\t\t\t\t\t51%\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"mt-c\/s body-medium font-medium text-text-primary-aaa\">\n\t\t\t\t\t\tG2 Zufriedenheitswert\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t<\/div>\n<\/article>\n\t<\/div>\n\t\n\t\t\t\t\t<button\n\t\t\t\tclass=\"swiper-button-prev\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Zum vorherigen Karussell-Dia wechseln<\/span>\n\t\t\t<\/button>\n\t\t\t<button\n\t\t\t\tclass=\"swiper-button-next\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Zum n\u00e4chsten Karussell-Dia wechseln<\/span>\n\t\t\t<\/button>\n\t\t\n\t\n\t\t<\/section>\n\t\t<\/div>\n\t<\/section>\n\t\t<style>\n\t[data-theme-block-id=\"block_0f063a63c18f70b34e6eabe94c72f337\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 96px !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<section\n\tid=\"\"\n\tdata-theme-block-id=\"block_cc4d1612f6f3e1d22e802636b1908c3c\"\n\tstyle=\"\"\n\t>\n\t\t<div class=\"section-header lint-ignore\" style=\"\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"w-full xl:px-page-margin py-l\/m md:pt-0 lg:py-l\/m mx-auto text-center flex flex-col gap-c\/l\">\n\t\t\t\t\n\t\t\t\t\t\t<h2\t\t\tstyle=\"\"\n\t\t\tclass=\"Kurs-mittel text-primary\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\tNiCE WFM &amp; Calabrio ONE Funktionen im Vergleich\t\t<\/h2 >\n\t\t\n\t\t\t\t\t<div\n\t\t\t\tclass=\"wysiwyg text-navy-40\"\n\t\t\t\tstyle=\"color: #344679\"\n\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\t<p>Erfahren Sie mehr dar\u00fcber, was Calabrio ONE und NiCE WFM voneinander unterscheidet, indem Sie sich mit den wichtigsten Funktionen, Vorteilen und Unterschieden der Plattformen vertraut machen.<\/p>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_cc4d1612f6f3e1d22e802636b1908c3c\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_cc4d1612f6f3e1d22e802636b1908c3c\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\t<section\n\t\tclass=\"competitor-comparison-block overflow-hidden\"\n\t\tdata-theme-block-id=\"block_7acff1b258875bd9c8f8902084276c7f\"\n\t\tdata-aos=\"fade-up\"\n\t>\n\t\t<div class=\"container px-page-margin lg:px-c\/l xl:px-page-margin\">\n\t\t\t<div class=\"flex\">\n\t\t\t\t\n\t<section\n\tclass=\"swiper  w-full swiper--navigation-rounded swiper--navigation-top\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1,\"spaceBetween\":24,\"loop\":true,\"navigation\":{\"nextEl\":\".swiper-button-next\",\"prevEl\":\".swiper-button-prev\"},\"breakpoints\":{\"1024\":{\"enabled\":false}}}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper\">\n\t\n<section class=\"competitor-comparison swiper-slide\">\n\t\t\t<h3 class=\"flex items-center justify-center min-h-c\/s mb-4 px-c\/xxl body-large font-medium text-text-primary-aaa md:min-h-c\/m\">\n\t\t\t<span>Calabrio ONE<\/span>\n\t\t<\/h3>\n\t\n\t<div class=\"competitor-comparison__inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex items-center border-b-thin border-stroke-tertiary first:border-t-thin\">\n\t\t\t\t\t<div class=\"inline-flex items-center justify-center w-1\/2 md:w-[282px] p-c\/m font-medium wysiwyg text-text-primary-aaa text-center lg:hidden\">\n\t\t\t\t\t\t<span>Schichtplanung<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"flex-auto py-c\/m px-c-l\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex w-full h-c\/xl my-3.5 bg-background-secondary text-left lg:justify-end\">\n\t\t\t\t\t\t\t\t<div class=\"flex items-center w-full h-full body-xl px-c\/m lg:justify-end bg-background-highlight\" style=\"width: 93%;\">\n\t\t\t\t\t\t\t\t\t<span>93%<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex items-center border-b-thin border-stroke-tertiary first:border-t-thin\">\n\t\t\t\t\t<div class=\"inline-flex items-center justify-center w-1\/2 md:w-[282px] p-c\/m font-medium wysiwyg text-text-primary-aaa text-center lg:hidden\">\n\t\t\t\t\t\t<span>Prognose<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"flex-auto py-c\/m px-c-l\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex w-full h-c\/xl my-3.5 bg-background-secondary text-left lg:justify-end\">\n\t\t\t\t\t\t\t\t<div class=\"flex items-center w-full h-full body-xl px-c\/m lg:justify-end bg-background-highlight\" style=\"width: 91%;\">\n\t\t\t\t\t\t\t\t\t<span>91%<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex items-center border-b-thin border-stroke-tertiary first:border-t-thin\">\n\t\t\t\t\t<div class=\"inline-flex items-center justify-center w-1\/2 md:w-[282px] p-c\/m font-medium wysiwyg text-text-primary-aaa text-center lg:hidden\">\n\t\t\t\t\t\t<span>Verwaltung von Fertigkeiten<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"flex-auto py-c\/m px-c-l\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex w-full h-c\/xl my-3.5 bg-background-secondary text-left lg:justify-end\">\n\t\t\t\t\t\t\t\t<div class=\"flex items-center w-full h-full body-xl px-c\/m lg:justify-end bg-background-highlight\" style=\"width: 90%;\">\n\t\t\t\t\t\t\t\t\t<span>90%<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex items-center border-b-thin border-stroke-tertiary first:border-t-thin\">\n\t\t\t\t\t<div class=\"inline-flex items-center justify-center w-1\/2 md:w-[282px] p-c\/m font-medium wysiwyg text-text-primary-aaa text-center lg:hidden\">\n\t\t\t\t\t\t<span>Intraday Management<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"flex-auto py-c\/m px-c-l\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex w-full h-c\/xl my-3.5 bg-background-secondary text-left lg:justify-end\">\n\t\t\t\t\t\t\t\t<div class=\"flex items-center w-full h-full body-xl px-c\/m lg:justify-end bg-background-highlight\" style=\"width: 90%;\">\n\t\t\t\t\t\t\t\t\t<span>90%<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex items-center border-b-thin border-stroke-tertiary first:border-t-thin\">\n\t\t\t\t\t<div class=\"inline-flex items-center justify-center w-1\/2 md:w-[282px] p-c\/m font-medium wysiwyg text-text-primary-aaa text-center lg:hidden\">\n\t\t\t\t\t\t<span>Leistungsanalyse<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"flex-auto py-c\/m px-c-l\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex w-full h-c\/xl my-3.5 bg-background-secondary text-left lg:justify-end\">\n\t\t\t\t\t\t\t\t<div class=\"flex items-center w-full h-full body-xl px-c\/m lg:justify-end bg-background-highlight\" style=\"width: 90%;\">\n\t\t\t\t\t\t\t\t\t<span>90%<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex items-center border-b-thin border-stroke-tertiary first:border-t-thin\">\n\t\t\t\t\t<div class=\"inline-flex items-center justify-center w-1\/2 md:w-[282px] p-c\/m font-medium wysiwyg text-text-primary-aaa text-center lg:hidden\">\n\t\t\t\t\t\t<span>Agentenselbstbedienung<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"flex-auto py-c\/m px-c-l\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex w-full h-c\/xl my-3.5 bg-background-secondary text-left lg:justify-end\">\n\t\t\t\t\t\t\t\t<div class=\"flex items-center w-full h-full body-xl px-c\/m lg:justify-end bg-background-highlight\" style=\"width: 90%;\">\n\t\t\t\t\t\t\t\t\t<span>90%<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex items-center border-b-thin border-stroke-tertiary first:border-t-thin\">\n\t\t\t\t\t<div class=\"inline-flex items-center justify-center w-1\/2 md:w-[282px] p-c\/m font-medium wysiwyg text-text-primary-aaa text-center lg:hidden\">\n\t\t\t\t\t\t<span>Automatisierung<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"flex-auto py-c\/m px-c-l\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex w-full h-c\/xl my-3.5 bg-background-secondary text-left lg:justify-end\">\n\t\t\t\t\t\t\t\t<div class=\"flex items-center w-full h-full body-xl px-c\/m lg:justify-end bg-background-highlight\" style=\"width: 89%;\">\n\t\t\t\t\t\t\t\t\t<span>89%<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n<\/section>\n\n<section class=\"competitor-comparison swiper-slide\">\n\t\t\t<h3 class=\"flex items-center justify-center min-h-c\/s mb-4 px-c\/xxl body-large font-medium text-text-primary-aaa md:min-h-c\/m\">\n\t\t\t<span>NiCE WFM<\/span>\n\t\t<\/h3>\n\t\n\t<div class=\"competitor-comparison__inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex items-center border-b-thin border-stroke-tertiary first:border-t-thin\">\n\t\t\t\t\t<div class=\"inline-flex items-center justify-center w-1\/2 md:w-[282px] p-c\/m font-medium wysiwyg text-text-primary-aaa text-center\">\n\t\t\t\t\t\t<span>Schichtplanung<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"flex-auto py-c\/m px-c-l\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex w-full h-c\/xl my-3.5 bg-background-secondary text-left\">\n\t\t\t\t\t\t\t\t<div class=\"flex items-center w-full h-full body-xl px-c\/m bg-background-tertiary\" style=\"width: 87%;\">\n\t\t\t\t\t\t\t\t\t<span>87%<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex items-center border-b-thin border-stroke-tertiary first:border-t-thin\">\n\t\t\t\t\t<div class=\"inline-flex items-center justify-center w-1\/2 md:w-[282px] p-c\/m font-medium wysiwyg text-text-primary-aaa text-center\">\n\t\t\t\t\t\t<span>Prognose<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"flex-auto py-c\/m px-c-l\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex w-full h-c\/xl my-3.5 bg-background-secondary text-left\">\n\t\t\t\t\t\t\t\t<div class=\"flex items-center w-full h-full body-xl px-c\/m bg-background-tertiary\" style=\"width: 80%;\">\n\t\t\t\t\t\t\t\t\t<span>80%<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex items-center border-b-thin border-stroke-tertiary first:border-t-thin\">\n\t\t\t\t\t<div class=\"inline-flex items-center justify-center w-1\/2 md:w-[282px] p-c\/m font-medium wysiwyg text-text-primary-aaa text-center\">\n\t\t\t\t\t\t<span>Verwaltung von Fertigkeiten<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"flex-auto py-c\/m px-c-l\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex w-full h-c\/xl my-3.5 bg-background-secondary text-left\">\n\t\t\t\t\t\t\t\t<div class=\"flex items-center w-full h-full body-xl px-c\/m bg-background-tertiary\" style=\"width: 87%;\">\n\t\t\t\t\t\t\t\t\t<span>87%<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex items-center border-b-thin border-stroke-tertiary first:border-t-thin\">\n\t\t\t\t\t<div class=\"inline-flex items-center justify-center w-1\/2 md:w-[282px] p-c\/m font-medium wysiwyg text-text-primary-aaa text-center\">\n\t\t\t\t\t\t<span>Intraday Management<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"flex-auto py-c\/m px-c-l\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex w-full h-c\/xl my-3.5 bg-background-secondary text-left\">\n\t\t\t\t\t\t\t\t<div class=\"flex items-center w-full h-full body-xl px-c\/m bg-background-tertiary\" style=\"width: 87%;\">\n\t\t\t\t\t\t\t\t\t<span>87%<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex items-center border-b-thin border-stroke-tertiary first:border-t-thin\">\n\t\t\t\t\t<div class=\"inline-flex items-center justify-center w-1\/2 md:w-[282px] p-c\/m font-medium wysiwyg text-text-primary-aaa text-center\">\n\t\t\t\t\t\t<span>Leistungsanalyse<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"flex-auto py-c\/m px-c-l\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex w-full h-c\/xl my-3.5 bg-background-secondary text-left\">\n\t\t\t\t\t\t\t\t<div class=\"flex items-center w-full h-full body-xl px-c\/m bg-background-tertiary\" style=\"width: 84%;\">\n\t\t\t\t\t\t\t\t\t<span>84%<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex items-center border-b-thin border-stroke-tertiary first:border-t-thin\">\n\t\t\t\t\t<div class=\"inline-flex items-center justify-center w-1\/2 md:w-[282px] p-c\/m font-medium wysiwyg text-text-primary-aaa text-center\">\n\t\t\t\t\t\t<span>Agentenselbstbedienung<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"flex-auto py-c\/m px-c-l\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex w-full h-c\/xl my-3.5 bg-background-secondary text-left\">\n\t\t\t\t\t\t\t\t<div class=\"flex items-center w-full h-full body-xl px-c\/m bg-background-tertiary\" style=\"width: 83%;\">\n\t\t\t\t\t\t\t\t\t<span>83%<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex items-center border-b-thin border-stroke-tertiary first:border-t-thin\">\n\t\t\t\t\t<div class=\"inline-flex items-center justify-center w-1\/2 md:w-[282px] p-c\/m font-medium wysiwyg text-text-primary-aaa text-center\">\n\t\t\t\t\t\t<span>Automatisierung<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"flex-auto py-c\/m px-c-l\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex w-full h-c\/xl my-3.5 bg-background-secondary text-left\">\n\t\t\t\t\t\t\t\t<div class=\"flex items-center w-full h-full body-xl px-c\/m bg-background-tertiary\" style=\"width: 87%;\">\n\t\t\t\t\t\t\t\t\t<span>87%<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n<\/section>\n\t<\/div>\n\t\n\t\t\t\t\t<button\n\t\t\t\tclass=\"swiper-button-prev lg:hidden\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Zum vorherigen Karussell-Dia wechseln<\/span>\n\t\t\t<\/button>\n\t\t\t<button\n\t\t\t\tclass=\"swiper-button-next lg:hidden\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Zum n\u00e4chsten Karussell-Dia wechseln<\/span>\n\t\t\t<\/button>\n\t\t\n\t\n\t\t<\/section>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\t\t<style>\n\t[data-theme-block-id=\"block_7acff1b258875bd9c8f8902084276c7f\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 64px !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<section\n\tid=\"\"\n\tclass=\"inline-tab-content\"\n\tstyle=\"background-color: #D2F3FA\"\n\tdata-theme-block-id=\"block_50f306a98a3aafd6bd6fb41bf296541f\"\n\tdata-aos=\"fade-up\"\n>\n\t<div class=\"p-l\/xs\">\n\t\t\t\t\t<h2\t\t\t\tstyle=\"color: #080F21\"\n\t\t\t\tclass=\"subhead-large md:heading-small pb-c\/m\"\n\t\t\t>\n\t\t\t\tCalabrio ONE \u00dcbersicht\t\t\t<\/h2>\n\t\t\t\t\t\t\t<div class=\"wysiwyg pb-c\/l\"><p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-31791 size-full\" src=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/05\/Screenshot-2025-05-15-at-11.44.41-AM.png\" alt=\"Calabrio Startseite\" width=\"1920\" height=\"925\" srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/05\/Screenshot-2025-05-15-at-11.44.41-AM.png 1920w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/05\/Screenshot-2025-05-15-at-11.44.41-AM-300x145.png 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/05\/Screenshot-2025-05-15-at-11.44.41-AM-1024x493.png 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/05\/Screenshot-2025-05-15-at-11.44.41-AM-768x370.png 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/05\/Screenshot-2025-05-15-at-11.44.41-AM-1536x740.png 1536w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400\">Calabrio bedient Tausende von Contact Centern, die erkannt haben, dass f\u00fcr die Optimierung der Belegschaft kein Doktortitel in Systemintegration erforderlich ist. Unser Ansatz beseitigt den Software-Bloat, w\u00e4hrend wir die hochentwickelten Funktionen, die sich tats\u00e4chlich auf den Erfolg Ihres Unternehmens auswirken, in einer einzigen integrierten Suite bereitstellen.<\/span><\/p>\n<p><span style=\"font-weight: 400\"> <\/span><\/p>\n<p><span style=\"font-weight: 400\">Wir haben Calabrio ONE f\u00fcr die reale Welt entwickelt, in der IT-Ressourcen begrenzt sind, Budgets auf den Pr\u00fcfstand gestellt werden und Agenten Tools ben\u00f6tigen, die sie auch tats\u00e4chlich nutzen. Die Plattform verbindet Workforce Management, Qualit\u00e4tssicherung und Analytik zu einem koh\u00e4renten System, das vom ersten Tag an sinnvoll ist. Es m\u00fcssen keine Module zusammengeschraubt oder Silos aufgebrochen werden, es sind keine Berater erforderlich, um die Grundlagen zu erkl\u00e4ren, und es gibt keine \u00dcberraschungen in sechsstelliger H\u00f6he, wenn Sie Standardfunktionen ben\u00f6tigen.<\/span><\/p>\n<p><span style=\"font-weight: 400\"> <\/span><\/p>\n<p><span style=\"font-weight: 400\">Nat\u00fcrlich leben die Beweise in Produktionsumgebungen, nicht in PowerPoints. Calabrio verwenden,  <\/span><a href=\"https:\/\/www.calabrio.com\/de\/case-study\/peckham-inc-nutzt-calabrio-one-analytics-um-die-ursachen-fuer-lange-warte-und-stillstandzeiten-aufzudecken\/\"><span style=\"font-weight: 400\">Peckham<\/span><\/a><span style=\"font-weight: 400\"> steigerte den Jahresumsatz um 2,7 Millionen Dollar und senkte gleichzeitig die Wartezeiten und die durchschnittliche Bearbeitungszeit. <\/span><a href=\"https:\/\/www.calabrio.com\/de\/case-study\/ge-appliances-modernisiert-sein-contact-center-mit-calabrio-wfm-und-amazon-connect-2\/\"><span style=\"font-weight: 400\">GE Appliances<\/span><\/a><span style=\"font-weight: 400\"> hat nahtlos auf Fernarbeit umgestellt und dabei die Kosten pro Anruf um 15% und die Fluktuation der Mitarbeiter um 25% gesenkt. <\/span><a href=\"https:\/\/www.calabrio.com\/de\/case-study\/wix-fallstudie\/\"><span style=\"font-weight: 400\">Wix<\/span><\/a><span style=\"font-weight: 400\"> begann, unglaubliche 40 % weniger Zeit f\u00fcr die Planung von Aufgaben aufzuwenden, was zu einem geringeren Schwund, schnelleren L\u00f6sungen und einem Anstieg der CSAT um 3 % f\u00fchrte.<\/span><\/p>\n<\/div>\n\t\t\t\t\t\t\t<div class=\"grid grid-cols-1 md:grid-cols-2 gap-y-c\/m\">\n\t\t\t\t\t\t\t<div class=\"py-c\/m pr-c\/l  \">\n\t\t\t\t\t<div class=\"subhead-small pb-c\/s\">Profis<\/div>\n\t\t\t\t\t<div class=\"wysiwyg--small pb-c\/m [&#038;_ul]:list-inside [&#038;_ul]:list-disc [&#038;_ul]:my-0 [&#038;_li]:lg:pb-c\/m [&#038;_li]:pb-0 [&#038;_li]:last:mb-0\"><ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Intuitive Designphilosophie bedeutet, dass neue Benutzer sofort produktiv werden, nicht erst nach wochenlangen Schulungen und Zertifizierungsprogrammen.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Eine einzige, einheitliche Plattform beseitigt Datensilos, Integrationsprojekte und die Notwendigkeit, Beziehungen zu mehreren Anbietern zu unterhalten.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Integrierte KI liefert vom ersten Tag an Mehrwert durch automatische Qualit\u00e4tsbewertung, pr\u00e4diktive Analysen und intelligente Empfehlungen ohne Konfigurationsmarathon.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Das transparente Preismodell umfasst alle Funktionen im Voraus und ist in der Regel 15-20% g\u00fcnstiger als vergleichbare NiCE-Implementierungen.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Das engagierte Support-Team bietet pers\u00f6nliche, reaktionsschnelle Unterst\u00fctzung, die mit 91% bewertet wird, w\u00e4hrend NiCE WFM bei G2 nur 83% erreicht.<\/span><\/li>\n<\/ul>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"py-c\/m pr-c\/l  \">\n\t\t\t\t\t<div class=\"subhead-small pb-c\/s\">Nachteile<\/div>\n\t\t\t\t\t<div class=\"wysiwyg--small pb-c\/m [&#038;_ul]:list-inside [&#038;_ul]:list-disc [&#038;_ul]:my-0 [&#038;_li]:lg:pb-c\/m [&#038;_li]:pb-0 [&#038;_li]:last:mb-0\"><ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Die Ersteinrichtung kann, wie bei jeder anderen WFM-Plattform auch, Zeit in Anspruch nehmen. Laut dem G2 Grid Report vom Herbst 2025 hat Calabrio ONE jedoch eine viel k\u00fcrzere durchschnittliche Zeit bis zum ROI (17 Monate) im Vergleich zu NiCE WFM (27 Monate).<\/span><\/li>\n<\/ul>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"py-c\/m pr-c\/l mt-c\/l border-t-thin border-stroke-tertiary wysiwyg--small\"><h3>Hauptmerkmale von Calabrio ONE<\/h3>\n<p>Calabrio ONE bietet wesentliche Funktionen, die moderne Contact Center ben\u00f6tigen, um in der heutigen Kundenerlebnislandschaft erfolgreich zu sein. Hier sind einige der wichtigsten Funktionen, die unsere Plattform bietet.<\/p>\n<h4><strong>Einheitliche Contact Center Intelligenz  <\/strong><\/h4>\n<p><a href=\"https:\/\/www.calabrio.com\/de\/produkte\/calabrio-eins\/\"><span style=\"font-weight: 400\">Calabrio ONE<\/span><\/a><span style=\"font-weight: 400\">  verk\u00f6rpert eine grundlegend andere Software-Philosophie.software. Anstatt uns um die Aktualisierung von CCaaS-Angeboten zu k\u00fcmmern oder Ihnen einen Katalog von zu integrierenden Modulen zu pr\u00e4sentieren, konzentrieren wir uns auf WEM und nur auf WEM. Wir haben von Anfang an alles als ein nahtloses System konzipiert und Innovationen auf der Grundlage der dringendsten Bed\u00fcrfnisse unserer Kunden entwickelt. Vollst\u00e4ndig integrierte Workforce- und Conversation-Intelligence-L\u00f6sungen erm\u00f6glichen aussagekr\u00e4ftigere Einblicke und Verbesserungen und bieten eine einzige Quelle der Wahrheit f\u00fcr die Leistung von Contact Centern.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Dieser einheitliche Ansatz zeigt sofort seinen Wert. Vorgesetzte sehen den Zusammenhang zwischen Planungsentscheidungen und Qualit\u00e4tsergebnissen, ohne den Bildschirm wechseln zu m\u00fcssen. Die Prognosealgorithmen lernen von den tats\u00e4chlichen Leistungsdaten und passen sich diesen automatisch an. Einheitliche Qualit\u00e4ts-, Sprach- und Textanalysen erm\u00f6glichen gemeinsame Einblicke f\u00fcr Agenten, Analysten und F\u00fchrungskr\u00e4fte auf einer einzigen Plattform &#8211; damit entf\u00e4llt die Notwendigkeit, mit verschiedenen Tools zu jonglieren oder Einblicke in fragmentierten Anwendungen zusammenzuf\u00fcgen. Hier geht es um mehr als nur Bequemlichkeit. Es geht um Agilit\u00e4t &#8211; und darum, wie schnell Sie Probleme erkennen, Verbesserungen umsetzen und die Auswirkungen auf Ihr gesamtes Unternehmen vorantreiben k\u00f6nnen.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400\">W\u00e4hrend Sie bei NiCE zwischen CXone Mpower, IEX WFM und verschiedenen Enlighten AI-Komponenten navigieren m\u00fcssen und dabei oft klobige Schnittstellen benutzen, bietet Calabrio alles \u00fcber eine einheitliche, moderne Benutzeroberfl\u00e4che. Ihr Team lernt nur ein System, unterh\u00e4lt nur eine Lieferantenbeziehung und erh\u00e4lt Antworten von einem einzigen Support-Team. Die Einfachheit f\u00fchrt zu einer schnelleren Akzeptanz, geringeren Schulungskosten und weniger Anrufen bei der IT-Abteilung um Mitternacht.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h4><strong>KI im Kern integriert<\/strong><\/h4>\n<p><span style=\"font-weight: 400\">KI ist in der Lage, die Art und Weise zu ver\u00e4ndern, wie Kontaktzentren ihren Betrieb verwalten, die sich st\u00e4ndig \u00e4ndernde Kundennachfrage befriedigen und ihre Agenten in die Lage versetzen, Erfahrungen zu liefern, die aus Kunden loyale Superfans machen. Aber um diese unglaubliche Leistung zu nutzen, sollten Sie sich nicht mit endlosen Extras und Add-Ons abspeisen lassen.  <\/span><\/p>\n<h4><\/h4>\n<p><span style=\"font-weight: 400\">Aus diesem Grund hat Calabrio KI in den Kern seiner Suite integriert, um zentrale Personal- und Qualit\u00e4tsfunktionen zu verbessern, von der Prognose und Planung bis hin zu QM und Coaching. Mit integrierter, nicht aufgesetzter KI erhalten Benutzer in jedem Bereich des Contact Centers eine bahnbrechende Automatisierung und Intelligenz dort, wo sie sie am meisten brauchen. Nutzen Sie die KI-gest\u00fctzten L\u00f6sungen von Calabrio, um:  <\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400\">Prognostizieren Sie die Nachfrage und erstellen Sie optimale Zeitpl\u00e4ne in Sekundenschnelle mit einer KI, die st\u00e4ndig lernt und sich kontinuierlich verbessert.  <\/span><\/li>\n<li><span style=\"font-weight: 400\">Geben Sie Agenten und Managern in Echtzeit Einblicke, Unterst\u00fctzung und Handlungsempfehlungen.  <\/span><\/li>\n<li><span style=\"font-weight: 400\">Werten Sie 100 % Ihrer Interaktionen mit anpassbarem Auto-QM aus, und verstehen Sie die Emotionen, die Ihre Konversationen antreiben, in gro\u00dfem Umfang mit GenAI-gest\u00fctztem Advanced Sentiment.  <\/span><\/li>\n<\/ul>\n<h4><\/h4>\n<h4><strong>Umfassendes Leistungsmanagement<\/strong><\/h4>\n<p><span style=\"font-weight: 400\">Verfolgen Sie nicht nur Kennzahlen, sondern verbessern Sie sie mit der umfassenden Calabrio<\/span><a href=\"https:\/\/www.calabrio.com\/de\/produkte\/leistungsmanagement\/\"><span style=\"font-weight: 400\"> Performance Management L\u00f6sung<\/span><\/a><span style=\"font-weight: 400\">. Verbinden Sie die Ziele einzelner Mitarbeiter mit den Teamzielen und Ihren wichtigsten Gesch\u00e4ftsergebnissen und gehen Sie den Ursachen mit KI-gesteuerten Erkenntnissen auf den Grund. Jede Coaching-Sitzung, jede Qualit\u00e4tsbewertung und jede Metrik zur Einhaltung des Zeitplans flie\u00dft in ein umfassendes Leistungsbild ein, das in Echtzeit aktualisiert wird.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Mit dem Portal My Calabrio k\u00f6nnen Mitarbeiter an vorderster Front die Verantwortung f\u00fcr ihre Entwicklung \u00fcbernehmen. Sie sehen ihre Ziele, verfolgen den Fortschritt, haben Zugriff auf Coaching-Feedback und fordern Bewertungen in einem personalisierten Dashboard. Gamification-Elemente verwandeln Verbesserung von Pflicht in Leistung. Ranglisten schaffen einen freundschaftlichen Wettbewerb. Und Manager k\u00f6nnen mit Leichtigkeit sinnvolle Anerkennungen aussprechen. Das Ergebnis sind engagierte Mitarbeiter, die sich aktiv an ihrem eigenen Wachstum und Erfolg beteiligen, anstatt passiv regelm\u00e4\u00dfige Leistungsbewertungen zu erhalten.<\/span><\/p>\n<\/div>\n\t\t\t<\/div>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_50f306a98a3aafd6bd6fb41bf296541f\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<section\n\tid=\"\"\n\tdata-theme-block-id=\"block_5d271e48430bd869bc5916e17979348b\"\n\tstyle=\"\"\n\t>\n\t\t<div class=\"section-header lint-ignore\" style=\"\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"w-full xl:px-page-margin py-l\/m md:pt-0 lg:py-l\/m mx-auto text-center flex flex-col gap-c\/l\">\n\t\t\t\t\n\t\t\t\t\t\t<h2\t\t\tstyle=\"\"\n\t\t\tclass=\"Kurs-mittel text-primary\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\tWas Calabrio besser macht\t\t<\/h2 >\n\t\t\n\t\t\t\t\t<div\n\t\t\t\tclass=\"wysiwyg text-navy-40\"\n\t\t\t\tstyle=\"color: #344679\"\n\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\t<p><span style=\"font-weight: 400\">Der Hauptunterschied zwischen Calabrio und NiCE ist nicht die Anzahl der Funktionen, sondern die Philosophie. NiCE hat seine Plattform f\u00fcr Fortune-100-Unternehmen mit eigenen IT-Abteilungen und Beratungsbudgets in sechsstelliger H\u00f6he entwickelt. Calabrio hat unsere L\u00f6sung f\u00fcr Tausende von Contact Centern entwickelt, die Enterprise-Funktionen ohne die Komplexit\u00e4t ben\u00f6tigen. Unser Zufriedenheitswert von 91 % im Vergleich zu 51 % bei NiCE zeigt, dass wir uns unerm\u00fcdlich auf Innovationen konzentrieren, die f\u00fcr Agenten, Analysten und F\u00fchrungskr\u00e4fte gleicherma\u00dfen hilfreich und benutzerfreundlich sind. Kunden erhalten eine leistungsstarke Personaloptimierung, die sofort funktioniert, m\u00fchelos skaliert werden kann und f\u00fcr deren Wartung keine Armee von Spezialisten erforderlich ist.<\/span><\/p>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<div class=\"flex flex-col md:flex-row gap-c\/m justify-center py-c\/m\" data-aos=\"fade-up\">\n\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-primary\"\n\t\t href=\"https:\/\/www.calabrio.com\/de\/demo-buchen\/\" title=\"\u00dcberzeugen Sie sich selbst vom Unterschied\" aria-label=\"\u00dcberzeugen Sie sich selbst vom Unterschied\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text\">\u00dcberzeugen Sie sich selbst vom Unterschied<\/span>\n\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_5d271e48430bd869bc5916e17979348b\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_5d271e48430bd869bc5916e17979348b\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<section\n\tid=\"\"\n\tclass=\"inline-tab-content\"\n\tstyle=\"background-color: #D2F3FA\"\n\tdata-theme-block-id=\"block_9b359e1d7c208d36382c2ad53c73d1fc\"\n\tdata-aos=\"fade-up\"\n>\n\t<div class=\"p-l\/xs\">\n\t\t\t\t\t<h2\t\t\t\tstyle=\"color: #080F21\"\n\t\t\t\tclass=\"subhead-large md:heading-small pb-c\/m\"\n\t\t\t>\n\t\t\t\tNiCE Workforce Management \u00dcberblick\t\t\t<\/h2>\n\t\t\t\t\t\t\t<div class=\"wysiwyg pb-c\/l\"><p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-31795 size-full\" src=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/05\/Screenshot-2025-05-15-at-11.46.53-AM.png\" alt=\"NICE-Homepage\" width=\"1920\" height=\"957\" srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/05\/Screenshot-2025-05-15-at-11.46.53-AM.png 1920w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/05\/Screenshot-2025-05-15-at-11.46.53-AM-300x150.png 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/05\/Screenshot-2025-05-15-at-11.46.53-AM-1024x510.png 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/05\/Screenshot-2025-05-15-at-11.46.53-AM-768x383.png 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/05\/Screenshot-2025-05-15-at-11.46.53-AM-1536x766.png 1536w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400\">NiCE ist eine der gr\u00f6\u00dften Plattformen zur Automatisierung des Kundendienstes in der Contact Center-Branche. Mit \u00fcber 6.000 Kunden weltweit hat das Unternehmen durch strategische \u00dcbernahmen und unerm\u00fcdliche Innovationen ein beeindruckendes Arsenal an F\u00e4higkeiten aufgebaut. Die NiCE CXone-Plattform ist eine vollst\u00e4ndige CCaaS-Suite, die j\u00e4hrlich 15 Milliarden Interaktionen verarbeitet, monatlich 2 Billionen W\u00f6rter durch KI analysiert und praktisch jede denkbare Contact Center-Technologie unter einem Dach bietet.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400\">Innerhalb dieser Angebotspalette bietet NiCE einige der bekanntesten Contact Center WEM-L\u00f6sungen \u00fcber die CXone Mpower-Plattform und die NiCE IEX WFM-L\u00f6sung, die Unternehmen zur Verf\u00fcgung steht, die NiCE als CCaaS nutzen. Die WEM-Angebote von NiCE sind zwar weit verbreitet, vor allem bei gro\u00dfen Unternehmen, aber wie wir weiter unten ausf\u00fchren, stellen viele Kunden fest, dass die ausgefeilten Funktionen oft mit erheblicher Komplexit\u00e4t, steilen Lernkurven und unpers\u00f6nlichem Support einhergehen.<\/span><\/p>\n<\/div>\n\t\t\t\t\t\t\t<div class=\"grid grid-cols-1 md:grid-cols-2 gap-y-c\/m\">\n\t\t\t\t\t\t\t<div class=\"py-c\/m pr-c\/l  \">\n\t\t\t\t\t<div class=\"subhead-small pb-c\/s\">Profis<\/div>\n\t\t\t\t\t<div class=\"wysiwyg--small pb-c\/m [&#038;_ul]:list-inside [&#038;_ul]:list-disc [&#038;_ul]:my-0 [&#038;_li]:lg:pb-c\/m [&#038;_li]:pb-0 [&#038;_li]:last:mb-0\"><ul>\n<li class=\"whitespace-normal break-words\">Die Plattform bew\u00e4ltigt anspruchsvolle Multichannel-Abl\u00e4ufe mit umfassenden Analysen, Qualit\u00e4tskontrolle und \u00fcber 40 integrierten Funktionen f\u00fcr Unternehmens-Kontaktzentren.<\/li>\n<li class=\"whitespace-normal break-words\">NiCE CXone unterst\u00fctzt Sprache, E-Mail, Chat, soziale Medien, SMS und benutzerdefinierte Kan\u00e4le \u00fcber APIs und erm\u00f6glicht es Unternehmen, Kunden \u00fcberall zu treffen.<\/li>\n<li class=\"whitespace-normal break-words\">Das System bietet KI-gesteuerte Chatbots, IVR-Systeme, Echtzeit-Agentenf\u00fchrung und automatisierte Analysen, die speziell f\u00fcr den Betrieb von Contact Centern entwickelt wurden.<\/li>\n<li class=\"whitespace-normal break-words\">Zu den umfangreichen Anpassungsoptionen geh\u00f6ren Low-Code-Tools, rollenbasierte Zugriffskontrollen und die flexible Integration in bestehende Gesch\u00e4ftssysteme und Arbeitsabl\u00e4ufe.<\/li>\n<li class=\"whitespace-normal break-words\">Die Cloud-native Architektur bietet bew\u00e4hrte Skalierbarkeit, Zuverl\u00e4ssigkeit und Sicherheit mit Konformit\u00e4t f\u00fcr GDPR, HIPAA und andere Branchenstandards.<\/li>\n<\/ul>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"py-c\/m pr-c\/l  \">\n\t\t\t\t\t<div class=\"subhead-small pb-c\/s\">Nachteile<\/div>\n\t\t\t\t\t<div class=\"wysiwyg--small pb-c\/m [&#038;_ul]:list-inside [&#038;_ul]:list-disc [&#038;_ul]:my-0 [&#038;_li]:lg:pb-c\/m [&#038;_li]:pb-0 [&#038;_li]:last:mb-0\"><ul>\n<li class=\"whitespace-normal break-words\">Der <a class=\"underline\" href=\"https:\/\/www.capterra.com\/p\/134775\/inContact-Call-Center-Software\/#GetApp___140053\">Implementierungsprozess<\/a> kann sich zu einem kostspieligen Alptraum entwickeln. Ein Benutzer hat 9 Wochen mit der Einrichtung zugebracht, nur um dann festzustellen, dass die Plattform nicht mit der vereinbarten Konfiguration funktioniert.<\/li>\n<li class=\"whitespace-normal break-words\">Die <a class=\"underline\" href=\"https:\/\/www.capterra.com\/p\/134775\/inContact-Call-Center-Software\/#Capterra___1842428\">Inkompetenz des Supports<\/a> erreicht alarmierende Ausma\u00dfe, einschlie\u00dflich gro\u00dfer Probleme wie die Zuweisung derselben Softphone-Nummer an mehrere Kunden, so dass diese die Anrufe der anderen Kunden entgegennehmen. Die Kundenbetreuer bleiben monatelang unt\u00e4tig, so dass Kauffragen unbeantwortet bleiben und Unternehmen gezwungen sind, Alternativen zu pr\u00fcfen, nachdem sie nicht in der Lage sind, grundlegende Service- oder Analysemodule zu erhalten, die sie dringend ben\u00f6tigen.<\/li>\n<li class=\"whitespace-normal break-words\">Die Plattform leidet unter Problemen mit <a class=\"underline\" href=\"https:\/\/www.capterra.com\/p\/134775\/inContact-Call-Center-Software\/#SoftwareAdvice___92496\">der Systemzuverl\u00e4ssigkeit<\/a>. Die Nutzer erleben mehr Tage mit Problemen als ohne, darunter h\u00e4ufiges Stocken, unerwartete Abmeldungen und Fehlermeldungen. Diese Unterbrechungen wirken sich direkt auf den Kundenservice aus, da die Mitarbeiter nicht zuverl\u00e4ssig auf die Tools zugreifen k\u00f6nnen, die sie f\u00fcr die Bearbeitung von Anrufen ben\u00f6tigen, was sowohl f\u00fcr die Mitarbeiter als auch f\u00fcr die Kunden, die auf Hilfe warten, frustrierend ist.<\/li>\n<li class=\"whitespace-normal break-words\">Die <a class=\"underline\" href=\"https:\/\/www.capterra.com\/p\/134775\/inContact-Call-Center-Software\/#Capterra___1719343\">\u00fcberw\u00e4ltigende Komplexit\u00e4t<\/a> der Benutzeroberfl\u00e4che bietet zu viele verwirrende Optionen und liefert gleichzeitig keine wesentlichen Funktionen f\u00fcr ein effektives Betriebsmanagement. Reporting-Tools liefern inkonsistente Ergebnisse f\u00fcr identische Abfragen, was ein pr\u00e4zises Agenten-Coaching unm\u00f6glich macht, w\u00e4hrend der technische Support eine t\u00e4gliche Wiedervorlage von Beispielen verlangt, die ablaufen, so dass einfache Aufgaben zu administrativen Alptr\u00e4umen werden, die Agenten nur ungern nutzen.<\/li>\n<\/ul>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"py-c\/m pr-c\/l mt-c\/l border-t-thin border-stroke-tertiary wysiwyg--small\"><h3>Hauptmerkmale von NiCE<\/h3>\n<p>Im Folgenden finden Sie einige der wichtigsten Funktionen, die NiCE den Contact Centern bietet, bevor wir analysieren, wie diese Funktionen im Vergleich zur L\u00f6sung von Calabrio wirklich abschneiden.<\/p>\n<h3><\/h3>\n<h4><strong>KI-F\u00e4higkeiten<\/strong><\/h4>\n<p><span style=\"font-weight: 400\">Enlighten AI von NiCE ist eine der ehrgeizigsten Initiativen im Bereich der k\u00fcnstlichen Intelligenz. Die Plattform setzt \u00fcber 1.000 vorgefertigte CX-Modelle ein, die alles von der Stimmung bis hin zu Compliance-Risiken \u00fcber Millionen von Interaktionen gleichzeitig analysieren. Dom\u00e4nenspezifische Modelle verstehen die Branchenterminologie, die gesetzlichen Anforderungen und die Gesch\u00e4ftsprozesse ohne umfangreiche Schulung.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Das schiere Ausma\u00df ist beeindruckend: 315 Millionen KI-gest\u00fctzte Interaktionen monatlich, wobei die Modelle kontinuierlich aus diesem riesigen Datensatz lernen.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400\">Der Zugang zu dieser Macht erfordert jedoch einen Sprung durch die komplexen Reifen von NiCE. Viele Unternehmen berichten, dass sie KI-Funktionen nicht ausreichend nutzen, weil die Konfiguration spezielles Fachwissen erfordert. G2-Nutzer bewerten die KI-Funktionen von NiCE deutlich schlechter als erwartet, was auf eine L\u00fccke zwischen Potenzial und praktischer Umsetzung hindeutet.<\/span><\/p>\n<h3><\/h3>\n<h4><\/h4>\n<h4><strong>L\u00f6sungen zur Personalaufstockung<\/strong><\/h4>\n<p><span style=\"font-weight: 400\">Die WEM-L\u00f6sungen von NiCE fallen unter die Rubrik Workforce Augmentation, die NiCE als &#8222;Superkr\u00e4fte&#8220; f\u00fcr Mitarbeiter durch KI-gest\u00fctzte Unterst\u00fctzung bezeichnet. Die Plattform umfasst spezialisierte Kopiloten f\u00fcr verschiedene Rollen: Agenten erhalten Echtzeit-Anleitungen, Vorgesetzte erhalten proaktive Warnmeldungen und Administratoren haben Zugriff auf automatisierte Workflows. Diese Tools zielen darauf ab, sich wiederholende Aufgaben zu eliminieren und gleichzeitig die menschlichen F\u00e4higkeiten zu erweitern.<\/span><\/p>\n<h4><\/h4>\n<p><span style=\"font-weight: 400\">Der Umfang und die Ausgereiftheit der Suite zeigen die Unternehmens-DNA von NiCE, aber die Bewertungen von echten Benutzern zeigen, dass die Leistung manchmal nicht dem hohen Preis entspricht. Bestimmte Funktionen sind sehr leistungsf\u00e4hig, wie z.B. die Echtzeit-Analyse von NiCE, aber man muss davon ausgehen, dass die Unternehmen \u00fcber die n\u00f6tigen Ressourcen f\u00fcr das \u00c4nderungsmanagement verf\u00fcgen, um eine breite Akzeptanz zu erreichen &#8211; ganz zu schweigen von den Budgetmitteln, die f\u00fcr die Anschaffung aller erforderlichen modularen Add-Ons und Upgrades erforderlich sind. In der Zwischenzeit fehlt es einer Reihe von WEM- und WFM-Tools au\u00dferhalb der prim\u00e4ren CCaaS-Suite von NiCE an dem Feinschliff der anderen Funktionen. NiCE WFM-Benutzer geben dem mobilen Zugriff, den Prognosen und den Dashboards von NiCE die schlechtesten Noten. Und insgesamt sind nur 76% der G2-Nutzer mit der Ausrichtung des WFM-Produkts zufrieden (im Vergleich zu 92% der Calabrio ONE-Nutzer).  <\/span><\/p>\n<\/div>\n\t\t\t<\/div>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_9b359e1d7c208d36382c2ad53c73d1fc\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<section\n\tid=\"\"\n\tdata-theme-block-id=\"block_49056c3c5d6c36a548b2e6e4d46c0254\"\n\tstyle=\"\"\n\t>\n\t\t<div class=\"section-header lint-ignore\" style=\"\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"w-full xl:px-page-margin py-l\/m md:pt-0 lg:py-l\/m mx-auto text-center flex flex-col gap-c\/l\">\n\t\t\t\t\n\t\t\t\t\t\t<h2\t\t\tstyle=\"\"\n\t\t\tclass=\"Kurs-mittel text-primary\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\tNICE WFM &amp; Calabrio ONE Funktions\u00fcbersicht\t\t<\/h2 >\n\t\t\n\t\t\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_49056c3c5d6c36a548b2e6e4d46c0254\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_49056c3c5d6c36a548b2e6e4d46c0254\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n<div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Merkmal<\/th><th>Calabrio<\/th><th>NiCE<\/th><\/tr><\/thead><tbody><tr><td><br\/><strong>Zielmarkt<\/strong><\/td><td><strong>Mittelgro\u00dfes bis gro\u00dfes Unternehmen (200-1.000+ Agenten)<\/strong>; entwickelt f\u00fcr wachsende Kontaktzentren, die Tools auf Unternehmensniveau ben\u00f6tigen, ohne die Komplexit\u00e4t eines Unternehmens zu erreichen.<\/td><td>Haupts\u00e4chlich <strong>gro\u00dfe Unternehmen und BPOs<\/strong>; zeichnet sich durch komplexe, globale Eins\u00e4tze aus.<\/td><\/tr><tr><td><br\/><strong>Kern-Plattform<\/strong><\/td><td><strong>Calabrio ONE Suite<\/strong> &#8211; einheitliche WEM-Plattform mit nativen KI-, WFM-, QM-, Analyse- und Self-Service-Tools.<\/td><td><strong>CXone Mpower<\/strong> &#8211; gro\u00df angelegte Omnichannel-CX-Plattform mit hohem Integrationsbedarf.<\/td><\/tr><tr><td><br\/><strong>Schl\u00fcssel St\u00e4rke<\/strong><\/td><td><strong>F\u00fchrende WFM-L\u00f6sungen, die <\/strong>vollst\u00e4ndig in eine Suite von intuitiven, KI-gesteuerten Tools integriert sind und von einem erstklassigen menschlichen Support unterst\u00fctzt werden.<\/td><td><strong>Umfassende Omnichannel-Tools<\/strong>, stark in globalen BPO-Umgebungen.<\/td><\/tr><tr><td><br\/><strong>Implementierung<\/strong><\/td><td><strong>Cloud-first, schnellere Bereitstellung<\/strong>, mit tiefgreifenden CCaaS-Integrationen (Genesys, Amazon Connect, etc.). Der Plug-and-Play-Ansatz reduziert die Komplexit\u00e4t.<\/td><td><strong>Hochgradig konfigurierbar<\/strong>, aber die Einf\u00fchrung kann <strong>komplex und ressourcenintensiv<\/strong> sein.<\/td><\/tr><tr><td><br\/><strong>TCO (Total Cost of Ownership &#8211; Gesamtbetriebskosten)<\/strong><\/td><td><strong>Niedriger<\/strong>, vor allem f\u00fcr Kunden aus dem mittleren Marktsegment. Vorhersehbare Preise und skalierbare Lizenzierung.<\/td><td><strong>Premium-Preise<\/strong>, die auf gro\u00dfe Unternehmensbudgets ausgerichtet sind.<\/td><\/tr><tr><td><br\/><strong>Prim\u00e4re Industrien<\/strong><\/td><td><strong>Finanzdienstleistungen, Telekommunikation, Gesundheitswesen, Versicherungen, Einzelhandel, Reisen<\/strong> &#8211; mit einer starken Pr\u00e4senz in Nordamerika und Europa.<\/td><td><strong>Branchen\u00fcbergreifend<\/strong>, mit Schwerpunkt auf globalen BPOs und gro\u00dfen vertikalen Unternehmen.<\/td><\/tr><\/tbody><\/table><\/figure>\n<\/div>\n<section\n\tid=\"\"\n\tclass=\"flex flex-col lg:flex-row\"\n\tdata-theme-block-id=\"block_b8aad8a8b00a89a04aac5a020c55fe58\"\n\tdata-aos=\"fade-up\"\n>\n\t\t<div style=\"background-color: #080F21\" class=\"flex lg:hidden justify-center items-center w-full\">\n\t\t<div class=\"js-wrap image lint-ignore\n\tw-full aspect-[131\/119] md:aspect-[744\/403] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/cta-banner-mobile-fill.png\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/cta-banner-mobile-fill.png\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/cta-banner-mobile-fill.png 1179w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/cta-banner-mobile-fill-300x273.png 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/cta-banner-mobile-fill-1024x930.png 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/cta-banner-mobile-fill-768x698.png 768w\" alt=\"\" ><\/div>\n\t<\/div>\n\n\t<div style=\"background-color: #080F21\" class=\"hidden lg:flex justify-center items-center w-1\/2\">\n\t\t<div class=\"js-wrap image lint-ignore\n\tw-full h-full lg:aspect-[360\/211] xxl:ml-[60px] xxl:mr-[59px] xxl:aspect-[841\/422] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/cta-banner-large-fill-e1736110859988.png\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/cta-banner-large-fill-e1736110859988.png\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/cta-banner-large-fill-e1736110859988.png\" alt=\"\" ><\/div>\n\t<\/div>\n\t\n\t\n\t\t\t<div style=\"background-color: #080F21\" class=\"flex flex-col w-full lg:w-1\/2 justify-center gap-c\/m p-l\/xl lg:p-l\/xxl\">\n\t\t\t\t\t\t\t<div class=\"flex flex-col gap-c\/m pb-c\/m\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h2 style=\"color: #FFFFFF\" class=\"heading-large break-words overflow-ellipsis line-clamp-3\">\n\t\t\t\t\t\t\tDemo buchen\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<span style=\"color: #C4CDE3\" class=\"wysiwyg\"><p>\u00dcberzeugen Sie sich selbst von dem Unterschied, den Calabrio ONE machen kann.<\/p>\n<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"flex flex-col py-c\/s items-start\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-tertiary btn-tertiary--left-align text-background-primary\"\n\t\t href=\"https:\/\/www.calabrio.com\/de\/demo-buchen\/\" title=\"Demo buchen\" aria-label=\"Demo buchen\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore text-text-action\"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Demo buchen<\/span>\n\t<\/a>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_b8aad8a8b00a89a04aac5a020c55fe58\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<section\n\tid=\"\"\n\tdata-theme-block-id=\"block_98a1ecc7b4e0a6235df7fcb2d04b649a\"\n\tstyle=\"\"\n\t>\n\t\t<div class=\"section-header lint-ignore\" style=\"\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"w-full xl:px-page-margin py-l\/m md:pt-0 lg:py-l\/m mx-auto text-center flex flex-col gap-c\/l\">\n\t\t\t\t\n\t\t\t\t\t\t<h2\t\t\tstyle=\"\"\n\t\t\tclass=\"Kurs-mittel text-primary\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\tVergleich der Kundenzufriedenheit\t\t<\/h2 >\n\t\t\n\t\t\t\t\t<div\n\t\t\t\tclass=\"wysiwyg text-navy-40\"\n\t\t\t\tstyle=\"color: #344679\"\n\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\t<p>Calabrio bietet eine umfassende WEM-L\u00f6sung, die das Kundenerlebnis verbessert und ein un\u00fcbertroffenes Engagement der Mitarbeiter gew\u00e4hrleistet. Wir wissen aber auch, dass unsere L\u00f6sungen, wenn sie die Fluktuation verringern, die Effizienz steigern und die Gesamtbetriebskosten senken sollen, einfach zu bedienen sein m\u00fcssen und einen hervorragenden Support bieten m\u00fcssen.<\/p>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_98a1ecc7b4e0a6235df7fcb2d04b649a\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_98a1ecc7b4e0a6235df7fcb2d04b649a\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\t<section\n\t\tclass=\"competitor-comparison-block overflow-hidden\"\n\t\tdata-theme-block-id=\"block_7de4b01d4e5531b170e44cd34fc1f741\"\n\t\tdata-aos=\"fade-up\"\n\t>\n\t\t<div class=\"container px-page-margin lg:px-c\/l xl:px-page-margin\">\n\t\t\t<div class=\"flex\">\n\t\t\t\t\n\t<section\n\tclass=\"swiper  w-full swiper--navigation-rounded swiper--navigation-top\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1,\"spaceBetween\":24,\"loop\":true,\"navigation\":{\"nextEl\":\".swiper-button-next\",\"prevEl\":\".swiper-button-prev\"},\"breakpoints\":{\"1024\":{\"enabled\":false}}}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper\">\n\t\n<section class=\"competitor-comparison swiper-slide\">\n\t\t\t<h3 class=\"flex items-center justify-center min-h-c\/s mb-4 px-c\/xxl body-large font-medium text-text-primary-aaa md:min-h-c\/m\">\n\t\t\t<span>Calabrio ONE<\/span>\n\t\t<\/h3>\n\t\n\t<div class=\"competitor-comparison__inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex items-center border-b-thin border-stroke-tertiary first:border-t-thin\">\n\t\t\t\t\t<div class=\"inline-flex items-center justify-center w-1\/2 md:w-[282px] p-c\/m font-medium wysiwyg text-text-primary-aaa text-center lg:hidden\">\n\t\t\t\t\t\t<span>Gesamtwertung der Kundenzufriedenheit<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"flex-auto py-c\/m px-c-l\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex w-full h-c\/xl my-3.5 bg-background-secondary text-left lg:justify-end\">\n\t\t\t\t\t\t\t\t<div class=\"flex items-center w-full h-full body-xl px-c\/m lg:justify-end bg-background-highlight\" style=\"width: 91%;\">\n\t\t\t\t\t\t\t\t\t<span>91%<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex items-center border-b-thin border-stroke-tertiary first:border-t-thin\">\n\t\t\t\t\t<div class=\"inline-flex items-center justify-center w-1\/2 md:w-[282px] p-c\/m font-medium wysiwyg text-text-primary-aaa text-center lg:hidden\">\n\t\t\t\t\t\t<span>Benutzerfreundlichkeit<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"flex-auto py-c\/m px-c-l\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex w-full h-c\/xl my-3.5 bg-background-secondary text-left lg:justify-end\">\n\t\t\t\t\t\t\t\t<div class=\"flex items-center w-full h-full body-xl px-c\/m lg:justify-end bg-background-highlight\" style=\"width: 91%;\">\n\t\t\t\t\t\t\t\t\t<span>91%<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex items-center border-b-thin border-stroke-tertiary first:border-t-thin\">\n\t\t\t\t\t<div class=\"inline-flex items-center justify-center w-1\/2 md:w-[282px] p-c\/m font-medium wysiwyg text-text-primary-aaa text-center lg:hidden\">\n\t\t\t\t\t\t<span>Qualit\u00e4t des Supports<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"flex-auto py-c\/m px-c-l\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex w-full h-c\/xl my-3.5 bg-background-secondary text-left lg:justify-end\">\n\t\t\t\t\t\t\t\t<div class=\"flex items-center w-full h-full body-xl px-c\/m lg:justify-end bg-background-highlight\" style=\"width: 91%;\">\n\t\t\t\t\t\t\t\t\t<span>91%<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex items-center border-b-thin border-stroke-tertiary first:border-t-thin\">\n\t\t\t\t\t<div class=\"inline-flex items-center justify-center w-1\/2 md:w-[282px] p-c\/m font-medium wysiwyg text-text-primary-aaa text-center lg:hidden\">\n\t\t\t\t\t\t<span>Leichtigkeit der Gesch\u00e4ftsabwicklung mit<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"flex-auto py-c\/m px-c-l\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex w-full h-c\/xl my-3.5 bg-background-secondary text-left lg:justify-end\">\n\t\t\t\t\t\t\t\t<div class=\"flex items-center w-full h-full body-xl px-c\/m lg:justify-end bg-background-highlight\" style=\"width: 90%;\">\n\t\t\t\t\t\t\t\t\t<span>90%<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex items-center border-b-thin border-stroke-tertiary first:border-t-thin\">\n\t\t\t\t\t<div class=\"inline-flex items-center justify-center w-1\/2 md:w-[282px] p-c\/m font-medium wysiwyg text-text-primary-aaa text-center lg:hidden\">\n\t\t\t\t\t\t<span>Einfache Verwaltung<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"flex-auto py-c\/m px-c-l\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex w-full h-c\/xl my-3.5 bg-background-secondary text-left lg:justify-end\">\n\t\t\t\t\t\t\t\t<div class=\"flex items-center w-full h-full body-xl px-c\/m lg:justify-end bg-background-highlight\" style=\"width: 88%;\">\n\t\t\t\t\t\t\t\t\t<span>88%<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex items-center border-b-thin border-stroke-tertiary first:border-t-thin\">\n\t\t\t\t\t<div class=\"inline-flex items-center justify-center w-1\/2 md:w-[282px] p-c\/m font-medium wysiwyg text-text-primary-aaa text-center lg:hidden\">\n\t\t\t\t\t\t<span>Einfache Einrichtung<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"flex-auto py-c\/m px-c-l\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex w-full h-c\/xl my-3.5 bg-background-secondary text-left lg:justify-end\">\n\t\t\t\t\t\t\t\t<div class=\"flex items-center w-full h-full body-xl px-c\/m lg:justify-end bg-background-highlight\" style=\"width: 88%;\">\n\t\t\t\t\t\t\t\t\t<span>88%<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex items-center border-b-thin border-stroke-tertiary first:border-t-thin\">\n\t\t\t\t\t<div class=\"inline-flex items-center justify-center w-1\/2 md:w-[282px] p-c\/m font-medium wysiwyg text-text-primary-aaa text-center lg:hidden\">\n\t\t\t\t\t\t<span>Das Produkt geht in die richtige Richtung<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"flex-auto py-c\/m px-c-l\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex w-full h-c\/xl my-3.5 bg-background-secondary text-left lg:justify-end\">\n\t\t\t\t\t\t\t\t<div class=\"flex items-center w-full h-full body-xl px-c\/m lg:justify-end bg-background-highlight\" style=\"width: 92%;\">\n\t\t\t\t\t\t\t\t\t<span>92%<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n<\/section>\n\n<section class=\"competitor-comparison swiper-slide\">\n\t\t\t<h3 class=\"flex items-center justify-center min-h-c\/s mb-4 px-c\/xxl body-large font-medium text-text-primary-aaa md:min-h-c\/m\">\n\t\t\t<span>NiCE WFM<\/span>\n\t\t<\/h3>\n\t\n\t<div class=\"competitor-comparison__inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex items-center border-b-thin border-stroke-tertiary first:border-t-thin\">\n\t\t\t\t\t<div class=\"inline-flex items-center justify-center w-1\/2 md:w-[282px] p-c\/m font-medium wysiwyg text-text-primary-aaa text-center\">\n\t\t\t\t\t\t<span>Gesamtwertung der Kundenzufriedenheit<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"flex-auto py-c\/m px-c-l\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex w-full h-c\/xl my-3.5 bg-background-secondary text-left\">\n\t\t\t\t\t\t\t\t<div class=\"flex items-center w-full h-full body-xl px-c\/m bg-background-tertiary\" style=\"width: 51%;\">\n\t\t\t\t\t\t\t\t\t<span>51%<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex items-center border-b-thin border-stroke-tertiary first:border-t-thin\">\n\t\t\t\t\t<div class=\"inline-flex items-center justify-center w-1\/2 md:w-[282px] p-c\/m font-medium wysiwyg text-text-primary-aaa text-center\">\n\t\t\t\t\t\t<span>Benutzerfreundlichkeit<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"flex-auto py-c\/m px-c-l\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex w-full h-c\/xl my-3.5 bg-background-secondary text-left\">\n\t\t\t\t\t\t\t\t<div class=\"flex items-center w-full h-full body-xl px-c\/m bg-background-tertiary\" style=\"width: 86%;\">\n\t\t\t\t\t\t\t\t\t<span>86%<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex items-center border-b-thin border-stroke-tertiary first:border-t-thin\">\n\t\t\t\t\t<div class=\"inline-flex items-center justify-center w-1\/2 md:w-[282px] p-c\/m font-medium wysiwyg text-text-primary-aaa text-center\">\n\t\t\t\t\t\t<span>Qualit\u00e4t des Supports<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"flex-auto py-c\/m px-c-l\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex w-full h-c\/xl my-3.5 bg-background-secondary text-left\">\n\t\t\t\t\t\t\t\t<div class=\"flex items-center w-full h-full body-xl px-c\/m bg-background-tertiary\" style=\"width: 83%;\">\n\t\t\t\t\t\t\t\t\t<span>83%<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex items-center border-b-thin border-stroke-tertiary first:border-t-thin\">\n\t\t\t\t\t<div class=\"inline-flex items-center justify-center w-1\/2 md:w-[282px] p-c\/m font-medium wysiwyg text-text-primary-aaa text-center\">\n\t\t\t\t\t\t<span>Leichtigkeit der Gesch\u00e4ftsabwicklung mit<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"flex-auto py-c\/m px-c-l\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex w-full h-c\/xl my-3.5 bg-background-secondary text-left\">\n\t\t\t\t\t\t\t\t<div class=\"flex items-center w-full h-full body-xl px-c\/m bg-background-tertiary\" style=\"width: 84%;\">\n\t\t\t\t\t\t\t\t\t<span>84%<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex items-center border-b-thin border-stroke-tertiary first:border-t-thin\">\n\t\t\t\t\t<div class=\"inline-flex items-center justify-center w-1\/2 md:w-[282px] p-c\/m font-medium wysiwyg text-text-primary-aaa text-center\">\n\t\t\t\t\t\t<span>Einfache Verwaltung<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"flex-auto py-c\/m px-c-l\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex w-full h-c\/xl my-3.5 bg-background-secondary text-left\">\n\t\t\t\t\t\t\t\t<div class=\"flex items-center w-full h-full body-xl px-c\/m bg-background-tertiary\" style=\"width: 84%;\">\n\t\t\t\t\t\t\t\t\t<span>84%<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex items-center border-b-thin border-stroke-tertiary first:border-t-thin\">\n\t\t\t\t\t<div class=\"inline-flex items-center justify-center w-1\/2 md:w-[282px] p-c\/m font-medium wysiwyg text-text-primary-aaa text-center\">\n\t\t\t\t\t\t<span>Einfache Einrichtung<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"flex-auto py-c\/m px-c-l\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex w-full h-c\/xl my-3.5 bg-background-secondary text-left\">\n\t\t\t\t\t\t\t\t<div class=\"flex items-center w-full h-full body-xl px-c\/m bg-background-tertiary\" style=\"width: 76%;\">\n\t\t\t\t\t\t\t\t\t<span>76%<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex items-center border-b-thin border-stroke-tertiary first:border-t-thin\">\n\t\t\t\t\t<div class=\"inline-flex items-center justify-center w-1\/2 md:w-[282px] p-c\/m font-medium wysiwyg text-text-primary-aaa text-center\">\n\t\t\t\t\t\t<span>Das Produkt geht in die richtige Richtung<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"flex-auto py-c\/m px-c-l\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex w-full h-c\/xl my-3.5 bg-background-secondary text-left\">\n\t\t\t\t\t\t\t\t<div class=\"flex items-center w-full h-full body-xl px-c\/m bg-background-tertiary\" style=\"width: 76%;\">\n\t\t\t\t\t\t\t\t\t<span>76%<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n<\/section>\n\t<\/div>\n\t\n\t\t\t\t\t<button\n\t\t\t\tclass=\"swiper-button-prev lg:hidden\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Zum vorherigen Karussell-Dia wechseln<\/span>\n\t\t\t<\/button>\n\t\t\t<button\n\t\t\t\tclass=\"swiper-button-next lg:hidden\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Zum n\u00e4chsten Karussell-Dia wechseln<\/span>\n\t\t\t<\/button>\n\t\t\n\t\n\t\t<\/section>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\t\t<style>\n\t[data-theme-block-id=\"block_7de4b01d4e5531b170e44cd34fc1f741\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 96px !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<section\n\tid=\"\"\n\tdata-theme-block-id=\"block_1fd57cfe6f7a8b1fd6480df91424cee5\"\n\tstyle=\"background-color: #d2f3fa\"\n\t>\n\t\t<div class=\"section-header lint-ignore\" style=\"background-color: #d2f3fa\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"w-full xl:px-page-margin py-l\/m md:pt-0 lg:py-l\/m mx-auto text-center flex flex-col gap-c\/l\">\n\t\t\t\t\t\t\t\t<h3\t\t\t\tstyle=\"\"\n\t\t\t\tclass=\"button-link-large !tracking-wider text-text-highlight-aaa flex flex-col md:flex-row items-center\n\t\t\t\tjustify-center gap-c\/s md:gap-c\/xs py-c\/s\"\n\t\t\t\tdata-aos=\"fade-down\"\n\t\t\t\t>\n\t\t\t\t<span\n\t\t\t\t\tclass=\"icon rounded-full flex items-center justify-center text-black [&#038;_svg]:w-[var(--Base-Grid-Grid-24)] [&#038;_svg]:h-[var(--Base-Grid-Grid-24)]\"\n\t\t\t\t\tstyle=\"color: #080F21;background-color: #EEF0F6\"\n\t\t\t\t\taria-hidden=\"true\">\n\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\tKundengeschichten\t\t\t<\/h3 >\n\t\t\t\n\t\t\t\t\t\t<h2\t\t\tstyle=\"\"\n\t\t\tclass=\"Kurs-mittel text-primary\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\tF\u00fchrende Marken vertrauen Calabrio, um Mitarbeiter zu f\u00f6rdern und die Leistung zu maximieren\t\t<\/h2 >\n\t\t\n\t\t\t\t\t<div\n\t\t\t\tclass=\"wysiwyg text-navy-40\"\n\t\t\t\tstyle=\"\"\n\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\t<p>Calabrio ONE genie\u00dft das Vertrauen von Fortune-500-Marken und wird von f\u00fchrenden Technologiepartnern eingesetzt. Sehen Sie, wie wir F\u00fchrungskr\u00e4ften in einer Reihe von Branchen geholfen haben, das Beste aus ihren Teams und ihren Daten herauszuholen.<\/p>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_1fd57cfe6f7a8b1fd6480df91424cee5\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: benutzerdefiniertepx !important;\n\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 72px !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: benutzerdefiniertepx !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_1fd57cfe6f7a8b1fd6480df91424cee5\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: benutzerdefiniertepx !important;\n\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 72px !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: benutzerdefiniertepx !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\t<section\n\t\tid=\"\"\n\t\tclass=\"py-l\/xxl relative overflow-hidden \"\n\t\tstyle=\"background-color: #d3f3f9\"\n\t\tdata-theme-block-id=\"block_30cafbd3403b3ab33d323db91a7e8fbd\"\n\t\tdata-module=\"case-study-testimonials\"\n\t\tdata-aos=\"fade-in\"\n\t>\n\t\t<div class=\"container relative\">\n\t\t\t<div class=\"w-full max-w-[1200px] mx-auto xxl:max-w-[1356px] shadow-lg-2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t<section\n\tclass=\"swiper  swiper--navigation-rounded swiper--slide-visible w-full !static bg-white\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1,\"spaceBetween\":24,\"navigation\":{\"nextEl\":\".swiper-button-next\",\"prevEl\":\".swiper-button-prev\"},\"navCenteredImage\":true,\"effect\":\"slide\",\"watchSlidesProgress\":true}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper\">\n\t\n<div class=\"swiper-slide !h-auto\">\n\t<div class=\"flex flex-col h-full shadow-lg-2 bg-white md:flex-row\">\n\t\t\t\t\t<div class=\"w-full md:w-1\/2 lg:w-1\/2 xxl:w-[39%] overflow-hidden\">\n\t\t\t\t<div class=\"js-wrap image lint-ignore\n\trelative w-full h-full aspect-[313\/280] md:aspect-[324\/560] lg:aspect-[600\/560] xxl:aspect-[530\/560] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img object-center-top\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/pablo-merchan-montes-mp5rxhkWQzA-unsplash-04-02-2026-19_06_28_123-scaled.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/pablo-merchan-montes-mp5rxhkWQzA-unsplash-04-02-2026-19_06_28_123-scaled.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/pablo-merchan-montes-mp5rxhkWQzA-unsplash-04-02-2026-19_06_28_123-scaled.webp 2560w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/pablo-merchan-montes-mp5rxhkWQzA-unsplash-04-02-2026-19_06_28_123-300x200.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/pablo-merchan-montes-mp5rxhkWQzA-unsplash-04-02-2026-19_06_28_123-1024x683.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/pablo-merchan-montes-mp5rxhkWQzA-unsplash-04-02-2026-19_06_28_123-768x512.webp 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/pablo-merchan-montes-mp5rxhkWQzA-unsplash-04-02-2026-19_06_28_123-1536x1024.webp 1536w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/pablo-merchan-montes-mp5rxhkWQzA-unsplash-04-02-2026-19_06_28_123-2048x1365.webp 2048w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/pablo-merchan-montes-mp5rxhkWQzA-unsplash-04-02-2026-19_06_28_123-600x400.webp 600w\" alt=\"\" ><\/div>\n\t\t\t<\/div>\n\t\t\t\t<div\n\t\t\tclass=\"w-full h-auto overflow-hidden md:w-1\/2 lg:w-1\/2 xxl:w-[61%] flex flex-col items-start justify-between p-c\/xl md:p-c\/l lg:py-c\/xl lg:px-l\/m gap-c\/l\"\n\t\t>\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"lg:pt-c\/l lg:pr-c\/l max-md:max-h-[96px] max-md:overflow-hidden max-md:text-ellipsis max-md:line-clamp-4 wysiwyg md:wysiwyg--small lg:wysiwyg\"\n\t\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t\t\tdata-aos-delay=\"200\"\n\t\t\t\t>\n\t\t\t\t\t<p>&#8222;Calabrio ist zweifelsohne der wichtigste Partner von Twilio auf unserem Weg, den Bereich Enterprise Contact Center zu ver\u00e4ndern. Es ist eine Freude, mit dem au\u00dfergew\u00f6hnlichen Partnerteam von Twilio strategisch zusammenzuarbeiten, und sie sind weiterhin Pioniere der Cloud, indem sie es Flex-Anwendern erm\u00f6glichen, ihre Arbeitskr\u00e4fte zu optimieren und die Stimme ihrer Kunden auf jedem Kanal und zu jeder Zeit zu h\u00f6ren.&#8220;<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"mt-auto w-full\"\n\t\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t\t\tdata-aos-delay=\"300\"\n\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col lg:flex-row lg:items-center border-b border-stroke-tertiary py-c\/m md:gap-c\/l\">\n\t\t\t\t\t\t\t<div class=\"lg:px-c\/s lg:border-r border-stroke-tertiary\">\n\t\t\t\t\t\t\t\t<div class=\"js-wrap image lint-ignore\n\tflex items-center md:h-20\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img w-l\/xl h-auto\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/images-04-06-2025-15_52_57_738.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/images-04-06-2025-15_52_57_738.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/images-04-06-2025-15_52_57_738.webp 410w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/images-04-06-2025-15_52_57_738-300x90.webp 300w\" alt=\"\" ><\/div>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col gap-1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text-p\/m font-200\">\n\t\t\t\t\t\t\t\t\t\t\tAdam Robertson\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text-text-secondary-aa text-p\/s\">\n\t\t\t\t\t\t\t\t\t\t\tTwilio Manager f\u00fcr Partnerentwicklung\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-tertiary btn-tertiary--left-align btn-mt-c\/m mt-c\/m\"\n\t\t href=\"https:\/\/www.calabrio.com\/de\/case-study\/twilio-calabrio\/\" title=\"Lesen Sie die Geschichte\" aria-label=\"Lesen Sie die Geschichte\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text button-link-small text-text-primary-aaa\">Lesen Sie die Geschichte<\/span>\n\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div class=\"swiper-slide !h-auto\">\n\t<div class=\"flex flex-col h-full shadow-lg-2 bg-white md:flex-row\">\n\t\t\t\t\t<div class=\"w-full md:w-1\/2 lg:w-1\/2 xxl:w-[39%] overflow-hidden\">\n\t\t\t\t<div class=\"js-wrap image lint-ignore\n\trelative w-full h-full aspect-[313\/280] md:aspect-[324\/560] lg:aspect-[600\/560] xxl:aspect-[530\/560] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img object-center-top\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/blake-wisz-tE6th1h6Bfk-unsplash-e1735926866857-1-21-01-2026-12_43_34_163-2-2048x2048-1-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/blake-wisz-tE6th1h6Bfk-unsplash-e1735926866857-1-21-01-2026-12_43_34_163-2-2048x2048-1-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/blake-wisz-tE6th1h6Bfk-unsplash-e1735926866857-1-21-01-2026-12_43_34_163-2-2048x2048-1-1.webp 2048w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/blake-wisz-tE6th1h6Bfk-unsplash-e1735926866857-1-21-01-2026-12_43_34_163-2-2048x2048-1-1-300x300.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/blake-wisz-tE6th1h6Bfk-unsplash-e1735926866857-1-21-01-2026-12_43_34_163-2-2048x2048-1-1-1024x1024.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/blake-wisz-tE6th1h6Bfk-unsplash-e1735926866857-1-21-01-2026-12_43_34_163-2-2048x2048-1-1-150x150.webp 150w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/blake-wisz-tE6th1h6Bfk-unsplash-e1735926866857-1-21-01-2026-12_43_34_163-2-2048x2048-1-1-768x768.webp 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/blake-wisz-tE6th1h6Bfk-unsplash-e1735926866857-1-21-01-2026-12_43_34_163-2-2048x2048-1-1-1536x1536.webp 1536w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/blake-wisz-tE6th1h6Bfk-unsplash-e1735926866857-1-21-01-2026-12_43_34_163-2-2048x2048-1-1-600x600.webp 600w\" alt=\"\" ><\/div>\n\t\t\t<\/div>\n\t\t\t\t<div\n\t\t\tclass=\"w-full h-auto overflow-hidden md:w-1\/2 lg:w-1\/2 xxl:w-[61%] flex flex-col items-start justify-between p-c\/xl md:p-c\/l lg:py-c\/xl lg:px-l\/m gap-c\/l\"\n\t\t>\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"lg:pt-c\/l lg:pr-c\/l max-md:max-h-[96px] max-md:overflow-hidden max-md:text-ellipsis max-md:line-clamp-4 wysiwyg md:wysiwyg--small lg:wysiwyg\"\n\t\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t\t\tdata-aos-delay=\"200\"\n\t\t\t\t>\n\t\t\t\t\t<p><span style=\"font-weight: 400\">Zeitplanungsprobleme haben die Zeit des Shopify Workforce Planning-Teams aufgefressen. Durch die Einf\u00fchrung moderner, automatisierter Planungstools konnten sie allein bei der Urlaubsplanung mehr als 40 Stunden pro Woche einsparen und gleichzeitig die globale Komplexit\u00e4t reduzieren.   <\/span><\/p>\n<p>\u00a0<\/p>\n<p><span style=\"font-weight: 400\">&#8222;Die Flexibilit\u00e4t und Mobilit\u00e4t von Calabrio hat es uns erm\u00f6glicht, unsere Aktivit\u00e4ten auf ein internationales Publikum auszudehnen und eine globale, ferngesteuerte Agentenbelegschaft zu planen.&#8220;<\/span><\/p>\n<p>\u00a0<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"mt-auto w-full\"\n\t\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t\t\tdata-aos-delay=\"300\"\n\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col lg:flex-row lg:items-center border-b border-stroke-tertiary py-c\/m md:gap-c\/l\">\n\t\t\t\t\t\t\t<div class=\"lg:px-c\/s lg:border-r border-stroke-tertiary\">\n\t\t\t\t\t\t\t\t<div class=\"js-wrap image lint-ignore\n\tflex items-center md:h-20\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img w-l\/xl h-auto\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/shopify-200.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/shopify-200.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/shopify-200.webp\" alt=\"\" ><\/div>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col gap-1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text-p\/m font-200\">\n\t\t\t\t\t\t\t\t\t\t\tTravis Desjardins  \t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text-text-secondary-aa text-p\/s\">\n\t\t\t\t\t\t\t\t\t\t\tArbeitskr\u00e4fte Manager\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-tertiary btn-tertiary--left-align btn-mt-c\/m mt-c\/m\"\n\t\t href=\"https:\/\/www.calabrio.com\/de\/case-study\/shopify-erweitert-den-betrieb-um-eine-globale-ferngesteuerte-belegschaft-einzuplanen\/\" title=\"Lesen Sie die Geschichte\" aria-label=\"Lesen Sie die Geschichte\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text button-link-small text-text-primary-aaa\">Lesen Sie die Geschichte<\/span>\n\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div class=\"swiper-slide !h-auto\">\n\t<div class=\"flex flex-col h-full shadow-lg-2 bg-white md:flex-row\">\n\t\t\t\t\t<div class=\"w-full md:w-1\/2 lg:w-1\/2 xxl:w-[39%] overflow-hidden\">\n\t\t\t\t<div class=\"js-wrap image lint-ignore\n\trelative w-full h-full aspect-[313\/280] md:aspect-[324\/560] lg:aspect-[600\/560] xxl:aspect-[530\/560] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img object-center-top\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/curated-lifestyle-Jobcj2QiUlg-unsplash-1-1-scaled.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/curated-lifestyle-Jobcj2QiUlg-unsplash-1-1-scaled.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/curated-lifestyle-Jobcj2QiUlg-unsplash-1-1-scaled.webp 2560w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/curated-lifestyle-Jobcj2QiUlg-unsplash-1-1-300x236.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/curated-lifestyle-Jobcj2QiUlg-unsplash-1-1-1024x804.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/curated-lifestyle-Jobcj2QiUlg-unsplash-1-1-768x603.webp 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/curated-lifestyle-Jobcj2QiUlg-unsplash-1-1-1536x1206.webp 1536w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/curated-lifestyle-Jobcj2QiUlg-unsplash-1-1-2048x1608.webp 2048w\" alt=\"\" ><\/div>\n\t\t\t<\/div>\n\t\t\t\t<div\n\t\t\tclass=\"w-full h-auto overflow-hidden md:w-1\/2 lg:w-1\/2 xxl:w-[61%] flex flex-col items-start justify-between p-c\/xl md:p-c\/l lg:py-c\/xl lg:px-l\/m gap-c\/l\"\n\t\t>\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"lg:pt-c\/l lg:pr-c\/l max-md:max-h-[96px] max-md:overflow-hidden max-md:text-ellipsis max-md:line-clamp-4 wysiwyg md:wysiwyg--small lg:wysiwyg\"\n\t\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t\t\tdata-aos-delay=\"200\"\n\t\t\t\t>\n\t\t\t\t\t<p><span style=\"font-weight: 400\">&#8222;Die Daten, die Calabrio ONE liefert, lassen uns zwischen den Zeilen lesen. Wenn wir die Daten nicht haben, k\u00f6nnen wir nicht verstehen, wie wir unsere Produktivit\u00e4t und Effizienz verbessern k\u00f6nnen, was uns hilft, Geld zu sparen. Wir k\u00f6nnen auch nicht analysieren, wie wir ein besseres Arbeitsumfeld f\u00fcr unsere Agenten schaffen k\u00f6nnen.&#8220;<\/span><\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"mt-auto w-full\"\n\t\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t\t\tdata-aos-delay=\"300\"\n\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col lg:flex-row lg:items-center border-b border-stroke-tertiary py-c\/m md:gap-c\/l\">\n\t\t\t\t\t\t\t<div class=\"lg:px-c\/s lg:border-r border-stroke-tertiary\">\n\t\t\t\t\t\t\t\t<div class=\"js-wrap image lint-ignore\n\tflex items-center md:h-20\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img w-l\/xl h-auto\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/Methodist_Leading_Medicine_4C_png-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/Methodist_Leading_Medicine_4C_png-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/Methodist_Leading_Medicine_4C_png-1.webp 1010w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/Methodist_Leading_Medicine_4C_png-1-300x89.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/Methodist_Leading_Medicine_4C_png-1-768x227.webp 768w\" alt=\"\" ><\/div>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col gap-1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text-p\/m font-200\">\n\t\t\t\t\t\t\t\t\t\t\tDaniel Acosta\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text-text-secondary-aa text-p\/s\">\n\t\t\t\t\t\t\t\t\t\t\tCall Center Applications Analyst III, Houston Methodist Hospital\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-tertiary btn-tertiary--left-align btn-mt-c\/m mt-c\/m\"\n\t\t href=\"https:\/\/www.calabrio.com\/de\/case-study\/houston-methodist-hospital-setzt-wfm-ein-um-ehrgeizige-ziele-fuer-die-betreuung-von-patienten-und-mitarbeitern-zu-erreichen\/\" title=\"Lesen Sie die Geschichte\" aria-label=\"Lesen Sie die Geschichte\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text button-link-small text-text-primary-aaa\">Lesen Sie die Geschichte<\/span>\n\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n\t\n\t\t\t\t\t<button\n\t\t\t\tclass=\"swiper-button-prev xxl:mx-page-margin\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Zum vorherigen Karussell-Dia wechseln<\/span>\n\t\t\t<\/button>\n\t\t\t<button\n\t\t\t\tclass=\"swiper-button-next xxl:mx-page-margin\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Zum n\u00e4chsten Karussell-Dia wechseln<\/span>\n\t\t\t<\/button>\n\t\t\n\t\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t<\/section>\n\t\t<style>\n\t[data-theme-block-id=\"block_30cafbd3403b3ab33d323db91a7e8fbd\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\t\n\n<section\n\tclass=\"container overflow-hidden md:flex md:flex-col md:gap-c\/xxl lg:block pt-l\/l md:pt-0 lg:py-l\/m\"\n\tdata-theme-block-id=\"block_7f94f2cd809068f600c32b13923937be\"\n\tdata-aos=\"fade-up\"\n  data-module=\"stats-with-customer-reviews\"\n>\n\t<div\n\t\tclass=\"stats-wrapper flex flex-col-reverse md:flex-col lg:grid lg:grid-cols-2\"\n\t\tid=\"four_number_cards\"\n\t>\n\t\t<div class=\"my-auto py-0 lg:py-c\/l pr-0 md:px-l\/xxl lg:pr-l\/xxl lg:pl-0\">\n\t\t\t<div class=\"flex flex-col gap-0 md:gap-gutter\">\n\t\t\t\t<div class=\"flex flex-col justify-center items-start gap-c\/l py-c\/xl md:pr-0 text-start\">\n\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"[&#038;&#038;]:subhead-xs\" style=\"color: #0530A8;\">\n\t\t\t\t\t\t\tKI-gesteuerte Gesch\u00e4ftsergebnisse  \t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"[&#038;&#038;]:heading-medium [&#038;&#038;]:md:heading-small break-words\" style=\"color: #080F21;\">\n\t\t\t\t\t\t\tZuverl\u00e4ssige Tools, die \u00fcberzeugen\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"md:pb-c\/l wysiwyg\" style=\"color: #344679;\"><p><span class=\"TextRun SCXW92251992 BCX0\" lang=\"EN-US\" data-contrast=\"auto\" xml:lang=\"EN-US\"><span class=\"NormalTextRun SCXW92251992 BCX0\">Mit Intelligenz <\/span><span class=\"NormalTextRun SCXW92251992 BCX0\">in seinem Kern eingebaut<\/span><span class=\"NormalTextRun SCXW92251992 BCX0\"> Kern eingebaut, <\/span><span class=\"NormalTextRun SCXW92251992 BCX0\">Calabrio ONE bietet vollst\u00e4ndige Klarheit, volle Kontrolle und einen ROI, den Sie <\/span><span class=\"NormalTextRun SCXW92251992 BCX0\">nicht<\/span><span class=\"NormalTextRun SCXW92251992 BCX0\"> ignorieren k\u00f6nnen.<\/span><\/span><\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<div class=\"js-stat-grid block overflow-hidden block w-[calc(100vw)] md:w-full -ml-page-margin md:-ml-0\">\n\t\t\t\t\t\t\t\n\t<section\n\tclass=\"swiper  h-full [&amp;_.swiper-wrapper]:md:grid [&amp;_.swiper-slide]:md:flex [&amp;_.swiper-button-next]:right-c\/xl swiper--navigation-rounded swiper--md-hide-navigation swiper--margin-left w-full !overflow-visible\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1.456,\"spaceBetween\":8,\"breakpoints\":{\"744\":{\"enabled\":false}},\"navigation\":{\"nextEl\":\".swiper-button-next\",\"prevEl\":\".swiper-button-prev\"}}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper md:grid md:grid-cols-2 gap-c\/s\">\n\t\n\t<div\n\t\tclass=\"stat-card relative flex flex-col justify-between background-gradient text-start break-words  swiper-slide swiper-slide min-h-[316px] !flex  p-c\/xxl  xl:col-span-1 xl:row-span-1 md:col-span-1 md:row-span-1 lint-ignore\"\n\t\tstyle=\"background: #080F21;\"\n\t\t\t>\n\n\t\t\n\t\t<div class=\"flex w-full relative z-10 justify-start\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tstat-card__image aspect-[16\/10] w-12 h-12 image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/Peckham-white.png\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/Peckham-white.png\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/Peckham-white.png\" alt=\"\" ><\/div>\n\t\t<\/div>\n\n\t\t<div class=\"relative z-10\">\n\t\t\t\t\t\t\t<h3\n\t\t\t\t\tdata-number=\"$2.7M\" class=\"js-stat-number stat-card__title text-text-accent [&amp;&amp;]:text-2xl [&amp;&amp;]:md:text-3xl [&amp;&amp;]:lg:text-5xl lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\tstyle=\"color: #D2F3FA\"\n\t\t\t\t\t\t\t\t\t>\n          $2.7M\t\t\t\t<\/h3>\n\t\t\t\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"dark-mode stat-card__description text-text-primary-aaa [&amp;&amp;]:wysiwyg--small lint-ignore\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\tAnstieg der Top-Line-Einnahmen\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t<div\n\t\tclass=\"stat-card relative flex flex-col justify-between background-gradient text-start break-words  swiper-slide swiper-slide min-h-[316px] !flex  p-c\/xxl  xl:col-span-1 xl:row-span-1 md:col-span-1 md:row-span-1 lint-ignore\"\n\t\tstyle=\"background: #080F21;\"\n\t\t\t>\n\n\t\t\t\t\t<div\n\t\t\t\tclass=\"absolute inset-0 bg-cover bg-center opacity-50\"\n\t\t\t\tstyle=\"background-image: url('https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/Fill-1-1.png');\">\n\t\t\t<\/div>\n\t\t\n\t\t<div class=\"flex w-full relative z-10 justify-start\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tstat-card__image aspect-[16\/10] w-12 h-12 image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/hourglass-icon.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/hourglass-icon.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/hourglass-icon.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\n\t\t<div class=\"relative z-10\">\n\t\t\t\t\t\t\t<h3\n\t\t\t\t\tdata-number=\"90%\" class=\"js-stat-number stat-card__title text-text-accent [&amp;&amp;]:text-2xl [&amp;&amp;]:md:text-3xl [&amp;&amp;]:lg:text-5xl lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\tstyle=\"color: #D2F3FA\"\n\t\t\t\t\t\t\t\t\t>\n          90%\t\t\t\t<\/h3>\n\t\t\t\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"dark-mode stat-card__description text-text-primary-aaa [&amp;&amp;]:wysiwyg--small lint-ignore\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\tVerringerung der manuellen QM-Zeit\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t<div\n\t\tclass=\"stat-card relative flex flex-col justify-between background-gradient text-start break-words  swiper-slide swiper-slide min-h-[316px] !flex  p-c\/xxl  xl:col-span-1 xl:row-span-1 md:col-span-1 md:row-span-1 lint-ignore\"\n\t\tstyle=\"background: #080F21;\"\n\t\t\t>\n\n\t\t\t\t\t<div\n\t\t\t\tclass=\"absolute inset-0 bg-cover bg-center opacity-50\"\n\t\t\t\tstyle=\"background-image: url('https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/Fill-1-1-1.png');\">\n\t\t\t<\/div>\n\t\t\n\t\t<div class=\"flex w-full relative z-10 justify-start\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tstat-card__image aspect-[16\/10] w-12 h-12 image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/general_electric_logo-300x300-1.png\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/general_electric_logo-300x300-1.png\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/general_electric_logo-300x300-1.png\" alt=\"\" ><\/div>\n\t\t<\/div>\n\n\t\t<div class=\"relative z-10\">\n\t\t\t\t\t\t\t<h3\n\t\t\t\t\tdata-number=\"25%\" class=\"js-stat-number stat-card__title text-text-accent [&amp;&amp;]:text-2xl [&amp;&amp;]:md:text-3xl [&amp;&amp;]:lg:text-5xl lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\tstyle=\"color: #D2F3FA\"\n\t\t\t\t\t\t\t\t\t>\n          25%\t\t\t\t<\/h3>\n\t\t\t\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"dark-mode stat-card__description text-text-primary-aaa [&amp;&amp;]:wysiwyg--small lint-ignore\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\tGeringere Fluktuation bei Agenten\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t<div\n\t\tclass=\"stat-card relative flex flex-col justify-between background-gradient text-start break-words  swiper-slide swiper-slide min-h-[316px] !flex  p-c\/xxl  xl:col-span-1 xl:row-span-1 md:col-span-1 md:row-span-1 lint-ignore\"\n\t\tstyle=\"background: #080F21;\"\n\t\t\t>\n\n\t\t\n\t\t<div class=\"flex w-full relative z-10 justify-start\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tstat-card__image aspect-[16\/10] w-12 h-12 image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/delta-dental-01.png\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/delta-dental-01.png\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/delta-dental-01.png\" alt=\"\" ><\/div>\n\t\t<\/div>\n\n\t\t<div class=\"relative z-10\">\n\t\t\t\t\t\t\t<h3\n\t\t\t\t\tdata-number=\"40%\" class=\"js-stat-number stat-card__title text-text-accent [&amp;&amp;]:text-2xl [&amp;&amp;]:md:text-3xl [&amp;&amp;]:lg:text-5xl lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\tstyle=\"color: #D2F3FA\"\n\t\t\t\t\t\t\t\t\t>\n          40%\t\t\t\t<\/h3>\n\t\t\t\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"dark-mode stat-card__description text-text-primary-aaa [&amp;&amp;]:wysiwyg--small lint-ignore\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\tGeringerer Aufwand f\u00fcr Kunden und Agenten\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\t\n\t\t\t\t\t<button\n\t\t\t\tclass=\"swiper-button-prev\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Zum vorherigen Karussell-Dia wechseln<\/span>\n\t\t\t<\/button>\n\t\t\t<button\n\t\t\t\tclass=\"swiper-button-next\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Zum n\u00e4chsten Karussell-Dia wechseln<\/span>\n\t\t\t<\/button>\n\t\t\n\t\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"block w-[calc(100vw)] -ml-page-margin md:ml-0 lg:w-full overflow-hidden pl-c\/l md:pl-0 md:pt-c\/m md:py-c\/l\">\n\t\t<div class=\"lg:px-[24px]\">\n\t\t\t\t\t\t\t\n\t<section\n\tclass=\"swiper  h-ful [&amp;_.swiper-wrapper]:lg:grid [&amp;_.swiper-slide]:md:flex !overflow-visible\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1.302,\"spaceBetween\":0,\"breakpoints\":{\"744\":{\"slidesPerView\":2.583},\"1024\":{\"enabled\":false}}}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper grid-cols-1 md:grid-cols-4 items-stretch [&amp;_.swiper-slide]:h-auto [&amp;_.swiper-slide]:flex\">\n\t\n<div\n\tclass=\"flex flex-col justify-between items-start px-c\/l py-[20px] h-auto lint-ignore  swiper-slide swiper-slide flex-grow border-r-0.5 border-solid border-stroke-tertiary\"\n\t>\n\t\t<div class=\"w-full h-16\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tflex items-center aspect-auto h-16 image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img !relative !w-auto !h-auto max-h-16\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/g2-review-logo-1.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/g2-review-logo-1.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/g2-review-logo-1.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\n\t<div class=\"flex gap-c\/s w-full p-c\/s pr-0\">\n\t\t<span class=\"w-6 h-6 text-text-highlight-aaa\">\n\t\t\t<svg width=\"21\" height=\"20\" viewBox=\"0 0 21 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M9.90156 2.8778C10.0936 2.48869 10.1897 2.29413 10.32 2.23197C10.4335 2.17789 10.5653 2.17789 10.6787 2.23197C10.8091 2.29413 10.9051 2.48869 11.0972 2.8778L12.9194 6.56944C12.9761 6.68432 13.0045 6.74176 13.0459 6.78635C13.0826 6.82584 13.1266 6.85783 13.1754 6.88056C13.2306 6.90623 13.294 6.91549 13.4208 6.93402L17.4968 7.5298C17.9261 7.59253 18.1407 7.6239 18.24 7.72874C18.3264 7.81995 18.3671 7.94529 18.3506 8.06985C18.3317 8.21302 18.1763 8.36436 17.8656 8.66702L14.9172 11.5387C14.8253 11.6282 14.7794 11.673 14.7497 11.7263C14.7235 11.7734 14.7066 11.8252 14.7001 11.8788C14.6928 11.9393 14.7036 12.0025 14.7253 12.129L15.421 16.1851C15.4944 16.6129 15.531 16.8269 15.4621 16.9538C15.4021 17.0642 15.2955 17.1417 15.1719 17.1646C15.0299 17.1909 14.8378 17.0899 14.4536 16.8879L10.8097 14.9716C10.6961 14.9119 10.6394 14.882 10.5796 14.8703C10.5266 14.8599 10.4721 14.8599 10.4192 14.8703C10.3594 14.882 10.3026 14.9119 10.1891 14.9716L6.54512 16.8879C6.16095 17.0899 5.96886 17.1909 5.82683 17.1646C5.70325 17.1417 5.59662 17.0642 5.53663 16.9538C5.46768 16.8269 5.50437 16.6129 5.57774 16.1851L6.27342 12.129C6.29511 12.0025 6.30595 11.9393 6.29862 11.8788C6.29212 11.8252 6.27528 11.7734 6.24902 11.7263C6.21937 11.673 6.17341 11.6282 6.0815 11.5387L3.13315 8.66702C2.8224 8.36436 2.66703 8.21302 2.64812 8.06985C2.63167 7.94529 2.67231 7.81995 2.75872 7.72874C2.85804 7.6239 3.07266 7.59253 3.50189 7.5298L7.57794 6.93402C7.7047 6.91549 7.76808 6.90623 7.82328 6.88056C7.87215 6.85783 7.91615 6.82584 7.95284 6.78635C7.99427 6.74176 8.02262 6.68432 8.07933 6.56944L9.90156 2.8778Z\" fill=\"currentColor\"\/>\n<\/svg>\n\t\t<\/span>\n\t\t<div class=\"h-6\">\n\t\t\t\t\t\t\t<span\n\t\t\t\t\tclass=\"body-medium lint-ignore\"\n\t\t\t\t\t\t\t\t\t\tstyle=\"color: #080F21\"\n\t\t\t\t\t>\n\t\t\t\t\t4.5 \t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span\n\t\t\t\t\tclass=\"body-medium lint-ignore\"\n\t\t\t\t\t\t\t\t\t\tstyle=\"color: #76767E\"\n\t\t\t\t\t>\n\t\t\t\t\t(324 Bewertungen)\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div\n\tclass=\"flex flex-col justify-between items-start px-c\/l py-[20px] h-auto lint-ignore  swiper-slide swiper-slide flex-grow border-r-0.5 border-solid border-stroke-tertiary\"\n\t>\n\t\t<div class=\"w-full h-16\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tflex items-center aspect-auto h-16 image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img !relative !w-auto !h-auto max-h-16\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/gartner-review-logo-1.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/gartner-review-logo-1.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/gartner-review-logo-1.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\n\t<div class=\"flex gap-c\/s w-full p-c\/s pr-0\">\n\t\t<span class=\"w-6 h-6 text-text-highlight-aaa\">\n\t\t\t<svg width=\"21\" height=\"20\" viewBox=\"0 0 21 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M9.90156 2.8778C10.0936 2.48869 10.1897 2.29413 10.32 2.23197C10.4335 2.17789 10.5653 2.17789 10.6787 2.23197C10.8091 2.29413 10.9051 2.48869 11.0972 2.8778L12.9194 6.56944C12.9761 6.68432 13.0045 6.74176 13.0459 6.78635C13.0826 6.82584 13.1266 6.85783 13.1754 6.88056C13.2306 6.90623 13.294 6.91549 13.4208 6.93402L17.4968 7.5298C17.9261 7.59253 18.1407 7.6239 18.24 7.72874C18.3264 7.81995 18.3671 7.94529 18.3506 8.06985C18.3317 8.21302 18.1763 8.36436 17.8656 8.66702L14.9172 11.5387C14.8253 11.6282 14.7794 11.673 14.7497 11.7263C14.7235 11.7734 14.7066 11.8252 14.7001 11.8788C14.6928 11.9393 14.7036 12.0025 14.7253 12.129L15.421 16.1851C15.4944 16.6129 15.531 16.8269 15.4621 16.9538C15.4021 17.0642 15.2955 17.1417 15.1719 17.1646C15.0299 17.1909 14.8378 17.0899 14.4536 16.8879L10.8097 14.9716C10.6961 14.9119 10.6394 14.882 10.5796 14.8703C10.5266 14.8599 10.4721 14.8599 10.4192 14.8703C10.3594 14.882 10.3026 14.9119 10.1891 14.9716L6.54512 16.8879C6.16095 17.0899 5.96886 17.1909 5.82683 17.1646C5.70325 17.1417 5.59662 17.0642 5.53663 16.9538C5.46768 16.8269 5.50437 16.6129 5.57774 16.1851L6.27342 12.129C6.29511 12.0025 6.30595 11.9393 6.29862 11.8788C6.29212 11.8252 6.27528 11.7734 6.24902 11.7263C6.21937 11.673 6.17341 11.6282 6.0815 11.5387L3.13315 8.66702C2.8224 8.36436 2.66703 8.21302 2.64812 8.06985C2.63167 7.94529 2.67231 7.81995 2.75872 7.72874C2.85804 7.6239 3.07266 7.59253 3.50189 7.5298L7.57794 6.93402C7.7047 6.91549 7.76808 6.90623 7.82328 6.88056C7.87215 6.85783 7.91615 6.82584 7.95284 6.78635C7.99427 6.74176 8.02262 6.68432 8.07933 6.56944L9.90156 2.8778Z\" fill=\"currentColor\"\/>\n<\/svg>\n\t\t<\/span>\n\t\t<div class=\"h-6\">\n\t\t\t\t\t\t\t<span\n\t\t\t\t\tclass=\"body-medium lint-ignore\"\n\t\t\t\t\t\t\t\t\t\tstyle=\"color: #080F21\"\n\t\t\t\t\t>\n\t\t\t\t\t4.7\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span\n\t\t\t\t\tclass=\"body-medium lint-ignore\"\n\t\t\t\t\t\t\t\t\t\tstyle=\"color: #76767E\"\n\t\t\t\t\t>\n\t\t\t\t\t(101 Bewertungen)\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div\n\tclass=\"flex flex-col justify-between items-start px-c\/l py-[20px] h-auto lint-ignore  swiper-slide swiper-slide flex-grow border-r-0.5 border-solid border-stroke-tertiary\"\n\t>\n\t\t<div class=\"w-full h-16\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tflex items-center aspect-auto h-16 image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img !relative !w-auto !h-auto max-h-16\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/capterra-review-logo-1.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/capterra-review-logo-1.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/capterra-review-logo-1.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\n\t<div class=\"flex gap-c\/s w-full p-c\/s pr-0\">\n\t\t<span class=\"w-6 h-6 text-text-highlight-aaa\">\n\t\t\t<svg width=\"21\" height=\"20\" viewBox=\"0 0 21 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M9.90156 2.8778C10.0936 2.48869 10.1897 2.29413 10.32 2.23197C10.4335 2.17789 10.5653 2.17789 10.6787 2.23197C10.8091 2.29413 10.9051 2.48869 11.0972 2.8778L12.9194 6.56944C12.9761 6.68432 13.0045 6.74176 13.0459 6.78635C13.0826 6.82584 13.1266 6.85783 13.1754 6.88056C13.2306 6.90623 13.294 6.91549 13.4208 6.93402L17.4968 7.5298C17.9261 7.59253 18.1407 7.6239 18.24 7.72874C18.3264 7.81995 18.3671 7.94529 18.3506 8.06985C18.3317 8.21302 18.1763 8.36436 17.8656 8.66702L14.9172 11.5387C14.8253 11.6282 14.7794 11.673 14.7497 11.7263C14.7235 11.7734 14.7066 11.8252 14.7001 11.8788C14.6928 11.9393 14.7036 12.0025 14.7253 12.129L15.421 16.1851C15.4944 16.6129 15.531 16.8269 15.4621 16.9538C15.4021 17.0642 15.2955 17.1417 15.1719 17.1646C15.0299 17.1909 14.8378 17.0899 14.4536 16.8879L10.8097 14.9716C10.6961 14.9119 10.6394 14.882 10.5796 14.8703C10.5266 14.8599 10.4721 14.8599 10.4192 14.8703C10.3594 14.882 10.3026 14.9119 10.1891 14.9716L6.54512 16.8879C6.16095 17.0899 5.96886 17.1909 5.82683 17.1646C5.70325 17.1417 5.59662 17.0642 5.53663 16.9538C5.46768 16.8269 5.50437 16.6129 5.57774 16.1851L6.27342 12.129C6.29511 12.0025 6.30595 11.9393 6.29862 11.8788C6.29212 11.8252 6.27528 11.7734 6.24902 11.7263C6.21937 11.673 6.17341 11.6282 6.0815 11.5387L3.13315 8.66702C2.8224 8.36436 2.66703 8.21302 2.64812 8.06985C2.63167 7.94529 2.67231 7.81995 2.75872 7.72874C2.85804 7.6239 3.07266 7.59253 3.50189 7.5298L7.57794 6.93402C7.7047 6.91549 7.76808 6.90623 7.82328 6.88056C7.87215 6.85783 7.91615 6.82584 7.95284 6.78635C7.99427 6.74176 8.02262 6.68432 8.07933 6.56944L9.90156 2.8778Z\" fill=\"currentColor\"\/>\n<\/svg>\n\t\t<\/span>\n\t\t<div class=\"h-6\">\n\t\t\t\t\t\t\t<span\n\t\t\t\t\tclass=\"body-medium lint-ignore\"\n\t\t\t\t\t\t\t\t\t\tstyle=\"color: #080F21\"\n\t\t\t\t\t>\n\t\t\t\t\t4.5\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span\n\t\t\t\t\tclass=\"body-medium lint-ignore\"\n\t\t\t\t\t\t\t\t\t\tstyle=\"color: #76767E\"\n\t\t\t\t\t>\n\t\t\t\t\t(264 Bewertungen)\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div\n\tclass=\"flex flex-col justify-between items-start px-c\/l py-[20px] h-auto lint-ignore  swiper-slide swiper-slide flex-grow\"\n\t>\n\t\t<div class=\"w-full h-16\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tflex items-center aspect-auto h-16 image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img !relative !w-auto !h-auto max-h-16\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/trust-radius-review-logo-1.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/trust-radius-review-logo-1.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/trust-radius-review-logo-1.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\n\t<div class=\"flex gap-c\/s w-full p-c\/s pr-0\">\n\t\t<span class=\"w-6 h-6 text-text-highlight-aaa\">\n\t\t\t<svg width=\"21\" height=\"20\" viewBox=\"0 0 21 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M9.90156 2.8778C10.0936 2.48869 10.1897 2.29413 10.32 2.23197C10.4335 2.17789 10.5653 2.17789 10.6787 2.23197C10.8091 2.29413 10.9051 2.48869 11.0972 2.8778L12.9194 6.56944C12.9761 6.68432 13.0045 6.74176 13.0459 6.78635C13.0826 6.82584 13.1266 6.85783 13.1754 6.88056C13.2306 6.90623 13.294 6.91549 13.4208 6.93402L17.4968 7.5298C17.9261 7.59253 18.1407 7.6239 18.24 7.72874C18.3264 7.81995 18.3671 7.94529 18.3506 8.06985C18.3317 8.21302 18.1763 8.36436 17.8656 8.66702L14.9172 11.5387C14.8253 11.6282 14.7794 11.673 14.7497 11.7263C14.7235 11.7734 14.7066 11.8252 14.7001 11.8788C14.6928 11.9393 14.7036 12.0025 14.7253 12.129L15.421 16.1851C15.4944 16.6129 15.531 16.8269 15.4621 16.9538C15.4021 17.0642 15.2955 17.1417 15.1719 17.1646C15.0299 17.1909 14.8378 17.0899 14.4536 16.8879L10.8097 14.9716C10.6961 14.9119 10.6394 14.882 10.5796 14.8703C10.5266 14.8599 10.4721 14.8599 10.4192 14.8703C10.3594 14.882 10.3026 14.9119 10.1891 14.9716L6.54512 16.8879C6.16095 17.0899 5.96886 17.1909 5.82683 17.1646C5.70325 17.1417 5.59662 17.0642 5.53663 16.9538C5.46768 16.8269 5.50437 16.6129 5.57774 16.1851L6.27342 12.129C6.29511 12.0025 6.30595 11.9393 6.29862 11.8788C6.29212 11.8252 6.27528 11.7734 6.24902 11.7263C6.21937 11.673 6.17341 11.6282 6.0815 11.5387L3.13315 8.66702C2.8224 8.36436 2.66703 8.21302 2.64812 8.06985C2.63167 7.94529 2.67231 7.81995 2.75872 7.72874C2.85804 7.6239 3.07266 7.59253 3.50189 7.5298L7.57794 6.93402C7.7047 6.91549 7.76808 6.90623 7.82328 6.88056C7.87215 6.85783 7.91615 6.82584 7.95284 6.78635C7.99427 6.74176 8.02262 6.68432 8.07933 6.56944L9.90156 2.8778Z\" fill=\"currentColor\"\/>\n<\/svg>\n\t\t<\/span>\n\t\t<div class=\"h-6\">\n\t\t\t\t\t\t\t<span\n\t\t\t\t\tclass=\"body-medium lint-ignore\"\n\t\t\t\t\t\t\t\t\t\tstyle=\"color: #080F21\"\n\t\t\t\t\t>\n\t\t\t\t\t4.8\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span\n\t\t\t\t\tclass=\"body-medium lint-ignore\"\n\t\t\t\t\t\t\t\t\t\tstyle=\"color: #76767E\"\n\t\t\t\t\t>\n\t\t\t\t\t(43 Bewertungen)\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n\t\n\t\t\n\t\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_7f94f2cd809068f600c32b13923937be\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<section\n\tid=\"\"\n\tdata-theme-block-id=\"block_b6748bb7b021563baa713e8778f48db1\"\n\tstyle=\"\"\n\t>\n\t\t<div class=\"section-header lint-ignore\" style=\"\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"w-full xl:px-page-margin py-l\/m md:pt-0 lg:py-l\/m mx-auto text-center flex flex-col gap-c\/l\">\n\t\t\t\t\n\t\t\t\t\t\t<h2\t\t\tstyle=\"color: #080F21\"\n\t\t\tclass=\"Kurs-mittel text-primary\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\tEntdecken Sie unser umfangreiches Netzwerk von Partnerschaften und Plattformintegrationen<br \/>\n\t\t<\/h2 >\n\t\t\n\t\t\t\t\t<div\n\t\t\t\tclass=\"wysiwyg text-navy-40\"\n\t\t\t\tstyle=\"color: #344679\"\n\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\t<p>Die Calabrio-Partnergemeinschaft umfasst Hunderte von vertrauensw\u00fcrdigen Unternehmen aus der ganzen Welt.<\/p>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_b6748bb7b021563baa713e8778f48db1\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 40px !important;\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_b6748bb7b021563baa713e8778f48db1\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 40px !important;\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<div class=\"wp-block-genesis-blocks-gb-container gb-block-container\"><div class=\"gb-container-inside\"><div class=\"gb-container-content\"><\/div><\/div><\/div>\n<div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<figure class=\"wp-block-image size-full custom_svg_section\"><img decoding=\"async\" src=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/Integrations-1.svg\" alt=\"\" class=\"wp-image-35740\" style=\"aspect-ratio:16\/9;object-fit:contain\"\/><\/figure>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<div class=\"flex flex-col md:flex-row gap-c\/m justify-center py-c\/m aos-init aos-animate\" data-aos=\"fade-up\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"btn-primary\" href=\"https:\/\/www.calabrio.com\/de\/partner-hub\/\" title=\"mehr erfahren\" aria-label=\"learn more\" target=\"_blank\">\n\t\t<span class=\"button__icon button__icon--left lint-ignore \" aria-hidden=\"true\">\n\t\t\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text\">Entdecken Sie alle 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class=\"subhead-medium mb-c\/m md:mb-c\/s text-[var(--sub-title-color)]\">M\u00f6chten Sie mehr erfahren?<\/p>\n\t\t\t\t\t\t\t\t\t\t<div class=\"wysiwyg text-[var(--sub-description-color)]\"><p>Finden Sie heraus, wie wir helfen k\u00f6nnen<\/p>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<div class=\"flex flex-col\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pre-footer-cta__navigation border-b first:border-t border-stroke-tertiary\">\n\t\t\t\t\t\t\t<a\t\tclass=\"btn-text-link !w-full h-full justify-between min-h-16 text-[var(--link-color)] group hover:text-text-highlight-aaa\"\n\t\t href=\"https:\/\/www.calabrio.com\/de\/werden-sie-calabrio-partner\/\" title=\"Werden Sie Calabrio Partner\" aria-label=\"Werden Sie Calabrio Partner\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore w-[var(--Base-Grid-Grid-24)] h-[var(--Base-Grid-Grid-24)] !text-[var(--link-color)] group-hover:!text-text-highlight-aaa\"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Werden Sie Calabrio Partner<\/span>\n\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pre-footer-cta__navigation border-b first:border-t border-stroke-tertiary\">\n\t\t\t\t\t\t\t<a\t\tclass=\"btn-text-link !w-full h-full justify-between min-h-16 text-[var(--link-color)] group hover:text-text-highlight-aaa\"\n\t\t href=\"https:\/\/www.calabrio.com\/de\/warum-calabrio\/\" title=\"Warum Calabrio\" aria-label=\"Warum Calabrio\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore w-[var(--Base-Grid-Grid-24)] h-[var(--Base-Grid-Grid-24)] !text-[var(--link-color)] group-hover:!text-text-highlight-aaa\"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Warum Calabrio<\/span>\n\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pre-footer-cta__navigation border-b first:border-t border-stroke-tertiary\">\n\t\t\t\t\t\t\t<a\t\tclass=\"btn-text-link !w-full h-full justify-between min-h-16 text-[var(--link-color)] group hover:text-text-highlight-aaa\"\n\t\t href=\"https:\/\/www.calabrio.com\/de\/produkte\/calabrio-eins\/\" title=\"Calabrio Eins\" aria-label=\"Calabrio Eins\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore w-[var(--Base-Grid-Grid-24)] h-[var(--Base-Grid-Grid-24)] !text-[var(--link-color)] group-hover:!text-text-highlight-aaa\"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Calabrio Eins<\/span>\n\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pre-footer-cta__navigation border-b first:border-t border-stroke-tertiary\">\n\t\t\t\t\t\t\t<a\t\tclass=\"btn-text-link !w-full h-full justify-between min-h-16 text-[var(--link-color)] group hover:text-text-highlight-aaa\"\n\t\t href=\"https:\/\/www.calabrio.com\/de\/ressourcen-center\/demo-zentrum\/\" title=\"Demo-Zentrum\" aria-label=\"Demo-Zentrum\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore w-[var(--Base-Grid-Grid-24)] h-[var(--Base-Grid-Grid-24)] !text-[var(--link-color)] group-hover:!text-text-highlight-aaa\"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Demo-Zentrum<\/span>\n\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Merkmal Calabrio NiCE Zielmarkt Mittelgro\u00dfes bis gro\u00dfes Unternehmen (200-1.000+ Agenten); entwickelt f\u00fcr wachsende Kontaktzentren, die Tools auf Unternehmensniveau ben\u00f6tigen, ohne die Komplexit\u00e4t eines Unternehmens zu erreichen. Haupts\u00e4chlich gro\u00dfe Unternehmen und BPOs; zeichnet sich durch komplexe, globale Eins\u00e4tze aus. Kern-Plattform Calabrio ONE Suite &#8211; einheitliche WEM-Plattform mit nativen KI-, WFM-, QM-, Analyse- und Self-Service-Tools. CXone Mpower [&hellip;]<\/p>\n","protected":false},"author":245,"featured_media":40951,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"footnotes":""},"class_list":["post-38290","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Vergleich Calabrio vs. NICE Workforce Management | Calabrio<\/title>\n<meta name=\"description\" content=\"Vergleichen Sie Calabrio vs. NICE Workforce Management. 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