{"id":10953,"date":"2018-07-26T15:52:53","date_gmt":"2018-07-26T15:52:53","guid":{"rendered":"https:\/\/www.calabrio.com\/blog\/c3-2018-sprecher-spotlight-frage-und-antwort-mit-crysta-moretto-superior-propane"},"modified":"2025-05-13T08:16:58","modified_gmt":"2025-05-13T08:16:58","slug":"c3-2018-sprecher-spotlight-frage-und-antwort-mit-crysta-moretto-superior-propane","status":"publish","type":"post","link":"https:\/\/www.calabrio.com\/de\/blog\/c3-2018-sprecher-spotlight-frage-und-antwort-mit-crysta-moretto-superior-propane\/","title":{"rendered":"C3 2018 Sprecher Spotlight: Frage und Antwort mit Crysta Moretto, Superior Propane"},"content":{"rendered":"\n<section\n\tid=\"\"\n\tclass=\"section-blog-case-study pb-l\/l md:pb-l\/xxl\"\n\tdata-theme-block-id=\"block_ad0c7d3be6e833201d218bfd61d419a5\"\n\tdata-aos=\"fade-up\"\n>\n\t<div class=\"relative\">\n\t\t\t\t\t<div class=\"absolute top-0 left-c\/xl pt-0 lg:pt-4 md:mt-c\/m lg:mt-0\">\n\t\t\t\t<div class=\"py-c\/xs md:py-c\/l xl:py-c\/xs\">\n\t\t\t\t\t<ul class=\"flex gap-2 line-clamp-1 body-small\"><\/ul>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"flex lg:flex-row justify-between md:pt-l\/xl  flex-col\">\n\t\t\t<div class=\"container mt-c\/l md:-mt-c\/m lg:w-[calc(100%\/240*139)] lg:pb-0 flex flex-col gap-c\/xl md:gap-c\/l lg:px-c\/xxl xl:pr-[170px]  pt-c\/xxl lg:py-c\/xxl\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-row gap-c\/m pt-c\/s md:pt-c\/l flex-wrap\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"w-fit body-small text-text-secondary-aa font-medium px-c\/m py-c\/xs bg-background-secondary rounded-xs cursor-pointer\">Bew\u00e4hrte Praktiken <\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t<h1 class=\"heading-medium pb-c\/m\">C3 2018 Sprecher Spotlight: Frage und Antwort mit Crysta Moretto, Superior Propane<\/h1>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t<div class=\"relative lg:w-[calc(100%\/200*101)] xl:w-[calc(100%\/240*101)]\" data-aos=\"fade-up\" data-aos-delay=\"250\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_ad0c7d3be6e833201d218bfd61d419a5\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: benutzerdefiniertepx !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<div class=\"container group page-layout flex flex-col flex-wrap lg:flex-row gap-l\/xxl lg:gap-gutter py-l\/xxl lg:py-l\/xs blg_inner_container\" data-module=\"page-layout\">\n\t\t\t\t\t\n\t<div\n\t\tclass=\"w-full aos-init aos-animate gap-c\/l flex flex-col\"\n\t\tdata-module=\"sticky-nav\"\n\t\tdata-aos=\"fade-up\"\n\t>\n\n\n\t<div class=\"flex justify-between items-center\">\n\t\t<p class=\"body-medium text-text-tertiary-aa\">Share<\/p>\n\n\t\t<div class=\"flex\">\n\t\t\t<a\n\t\t\t\thref=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https%3A%2F%2Fwww.calabrio.com%2Fde%2Fblog%2Fc3-2018-sprecher-spotlight-frage-und-antwort-mit-crysta-moretto-superior-propane%2F\"\n\t\t\t\ttarget=\"_blank\"\n\t\t\t\trel=\"noopener noreferrer\"\n\t\t\t\tclass=\"w-10 h-10 flex justify-center items-center p-c\/s border-thin border-stroke-tertiary hover:opacity-85\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g clip-path=\"url(#clip0_2513_59672)\">\n<path d=\"M16.6676 0H1.32891C0.594141 0 0 0.580078 0 1.29727V16.6992C0 17.4164 0.594141 18 1.32891 18H16.6676C17.4023 18 18 17.4164 18 16.7027V1.29727C18 0.580078 17.4023 0 16.6676 0ZM5.34023 15.3387H2.66836V6.74648H5.34023V15.3387ZM4.0043 5.57578C3.14648 5.57578 2.45391 4.8832 2.45391 4.02891C2.45391 3.17461 3.14648 2.48203 4.0043 2.48203C4.85859 2.48203 5.55117 3.17461 5.55117 4.02891C5.55117 4.87969 4.85859 5.57578 4.0043 5.57578ZM15.3387 15.3387H12.6703V11.1621C12.6703 10.1672 12.6527 8.88398 11.2816 8.88398C9.89297 8.88398 9.68203 9.97031 9.68203 11.0918V15.3387H7.01719V6.74648H9.57656V7.9207H9.61172C9.9668 7.2457 10.8387 6.53203 12.1359 6.53203C14.8395 6.53203 15.3387 8.31094 15.3387 10.6242V15.3387Z\" fill=\"#2356E7\"\/>\n<\/g>\n<defs>\n<clipPath id=\"clip0_2513_59672\">\n<rect width=\"18\" height=\"18\" fill=\"white\"\/>\n<\/clipPath>\n<\/defs>\n<\/svg>\n\t\t\t<\/a>\n\n\t\t\t<a\n\t\t\t\thref=\"https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fwww.calabrio.com%2Fde%2Fblog%2Fc3-2018-sprecher-spotlight-frage-und-antwort-mit-crysta-moretto-superior-propane%2F&#038;text=C3 2018 Sprecher Spotlight: Frage und Antwort mit Crysta Moretto, Superior Propane\"\n\t\t\t\ttarget=\"_blank\"\n\t\t\t\trel=\"noopener noreferrer\"\n\t\t\t\tclass=\"w-10 h-10 flex justify-center items-center p-c\/s border-thin border-stroke-tertiary 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xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g clip-path=\"url(#clip0_2513_59678)\">\n<path d=\"M9 0C4.02948 0 0 4.02948 0 9C0 13.2206 2.90592 16.7623 6.82596 17.735V11.7504H4.97016V9H6.82596V7.81488C6.82596 4.75164 8.21232 3.3318 11.2198 3.3318C11.79 3.3318 12.7739 3.44376 13.1764 3.55536V6.04836C12.964 6.02604 12.595 6.01488 12.1367 6.01488C10.661 6.01488 10.0908 6.57396 10.0908 8.02728V9H13.0306L12.5255 11.7504H10.0908V17.9341C14.5472 17.3959 18.0004 13.6015 18.0004 9C18 4.02948 13.9705 0 9 0Z\" fill=\"#2356E7\"\/>\n<\/g>\n<defs>\n<clipPath id=\"clip0_2513_59678\">\n<rect width=\"18\" height=\"18\" fill=\"white\"\/>\n<\/clipPath>\n<\/defs>\n<\/svg>\n\t\t\t<\/a>\n\t\t<\/div>\n\t<\/div>\n\n\t<\/div>\n\t\t\t\n\t\t\t<div class=\"flex flex-col flex-1 lg:basis-0 lg:py-c\/m  js-page-content overflow-hidden\">\n\t\t\t<div\n\tstyle=\"background-color: #FFFFFF\"\n\tclass=\" wysiwyg wysiwyg--inline flex flex-col py-c\/l gap-c\/m\"\n\tid=\"\"\n\tdata-aos=\"fade-up\"\n>\n\t\t\t\n\t\t\t\t\t<span style=\"color: #080F21\"><p>Die <a href=\"https:\/\/www.calabriocustomerconnect.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Calabrio Customer Connect<\/a> (C3) 2018 r\u00fcckt immer n\u00e4her. Deshalb stellen wir im Calabrio Blog in einer Speaker Spotlight-Serie einige unserer Kundenvortragenden vor.<\/p>\n<p>&nbsp;<\/p>\n<p>Crysta Moretto, Personalanalystin, wird uns mitteilen, wie sie bei Superior Propane die Intraday-Planung angehen. Die C3 2018 findet vom 10. bis 13. September im Gaylord Opryland Resort &amp; Convention Center in Nashville, TN, statt.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Name: <\/strong>Crysta Moretto<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Unternehmen: <\/strong>Superior Propan<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Titel: <\/strong>Analyst f\u00fcr Personalwesen<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Erfahrung: <\/strong>Drei Jahre<\/p>\n<p>&nbsp;<\/p>\n<h2>F: Worauf freuen Sie sich bei der C3 2018 am meisten und warum?<\/h2>\n<p>Crysta: Ich freue mich am meisten darauf, mit anderen zu sprechen, um ihre besten Praktiken kennenzulernen. W\u00e4hrend unsere Kultur weiter w\u00e4chst und sich verbessert, k\u00f6nnen uns die Erfahrungen und hilfreichen Hinweise anderer dabei helfen, die n\u00e4chste Stufe zu erreichen.<\/p>\n<h2>F: Was ist Ihre gro\u00dfe Leidenschaft?<\/h2>\n<p>Crysta:Ich arbeite leidenschaftlich gerne in der &#8222;Grauzone&#8220;, denn WFM ist nicht immer nur schwarz und wei\u00df. Superior Propane arbeitet mit saisonalen Ver\u00e4nderungen, die uns vor Herausforderungen stellen und uns manchmal zu innovativem Denken zwingen, um einen reibungslosen Betrieb zu gew\u00e4hrleisten. Ich liebe die Herausforderung, diese Probleme zu identifizieren und eine L\u00f6sung zu finden, die sowohl dem Unternehmen als auch den Mitarbeitern vor Ort zugute kommt.<\/p>\n<h2>F: Warum sollten die Teilnehmer an Ihrem Vortrag Intraday Management in Action teilnehmen? Was werden sie lernen?<\/h2>\n<p>Crysta: Ich hoffe, dass die Teilnehmer unserer Sitzung die Entwicklung und das erfolgreiche Wachstum von Superior Propane mit Intraday Management sehen k\u00f6nnen. Als neues Team im Unternehmen sind wir mit vielen H\u00fcrden und Hindernissen konfrontiert worden, die uns gezeigt haben, &#8222;was man nicht tun sollte&#8220; und welche Umgehungsm\u00f6glichkeiten es gibt. Seit der Einf\u00fchrung von Calabrio sind wir dazu \u00fcbergegangen, proaktiv statt reaktiv zu sein. <em>Intraday Management in Action <\/em>wird eine Pr\u00e4sentation sein, die auch den neuesten Analysten zeigt, wie wichtig flexible\/dynamische F\u00e4higkeiten zur Unterst\u00fctzung des Contact Centers sind.<\/p>\n<h2>F: Das Thema der diesj\u00e4hrigen Konferenz lautet &#8222;Amplify the Connection&#8220;. Welches Lied w\u00fcrden Sie gerne auf der C3-Kundenparty h\u00f6ren? <\/h2>\n<p>Crysta:ABBAs &#8222;Take a chance on me&#8220;.<\/p>\n<h2>\u00dcber Calabrio Customer Connect (C3)<\/h2>\n<p>Die j\u00e4hrliche Anwenderkonferenz von Calabrio, Calabrio Customer Connect (C3), ist eine zweieinhalbt\u00e4gige Veranstaltung, auf der Sie viel lernen und Kontakte kn\u00fcpfen k\u00f6nnen. In Dutzenden von Breakout-Sitzungen und Diskussionen am runden Tisch werden die Teilnehmer von Experten aus verschiedenen Branchen lernen. Tauschen Sie sich mit Gleichgesinnten \u00fcber bew\u00e4hrte Verfahren und Erfahrungen aus. Sprechen Sie mit Calabrio-F\u00fchrungskr\u00e4ften und technischen Experten, um mehr Nutzen aus Ihrer Investition in Calabrio-L\u00f6sungen zu ziehen und um Feedback f\u00fcr zuk\u00fcnftige Produkte zu geben.   <\/p>\n<p>Eine vollst\u00e4ndige Agenda und weitere Informationen \u00fcber C3 finden Sie unter <a href=\"https:\/\/www.calabriocustomerconnect.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">calabriocustomerconnect.com<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/www.calabriocustomerconnect.com\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/c3-2018-social-image_1024x512px.jpg\" alt=\"\" width=\"878\" height=\"439\"><\/a><\/p>\n<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\n\n\n\t<\/div> ","protected":false},"excerpt":{"rendered":"","protected":false},"author":237,"featured_media":10955,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"footnotes":""},"categories":[183],"tags":[],"blog-languages":[],"class_list":["post-10953","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-bewahrte-praktiken"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>C3 2018 Sprecher Spotlight: Frage und Antwort mit Crysta Moretto, Superior Propane | Calabrio<\/title>\n<meta name=\"description\" content=\"Die Calabrio Customer Connect (C3) 2018 r\u00fcckt immer n\u00e4her und wir stellen Ihnen Crysta Moretto von Superior Propane in einer Speaker Spotlight-Serie vor.\" \/>\n<meta name=\"robots\" content=\"index, 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