{"id":34054,"date":"2020-07-29T08:59:04","date_gmt":"2020-07-29T08:59:04","guid":{"rendered":"https:\/\/www.calabrio.com\/de\/blog\/steigern-sie-ihre-cx-faehigkeiten-mit-hilfe-von-calabrio-und-rockstar-cx-2\/"},"modified":"2025-07-14T06:39:19","modified_gmt":"2025-07-14T06:39:19","slug":"steigern-sie-ihre-cx-faehigkeiten-mit-hilfe-von-calabrio-und-rockstar-cx-2","status":"publish","type":"post","link":"https:\/\/www.calabrio.com\/de\/blog\/steigern-sie-ihre-cx-faehigkeiten-mit-hilfe-von-calabrio-und-rockstar-cx-2\/","title":{"rendered":"Steigern Sie Ihre CX-F\u00e4higkeiten mit Hilfe von Calabrio und Rockstar CX"},"content":{"rendered":"\n<section\n\tid=\"\"\n\tclass=\"section-blog-case-study pb-l\/l md:pb-l\/xxl\"\n\tdata-theme-block-id=\"block_1a2145d3560eebe189b09067ea453d97\"\n\tdata-aos=\"fade-up\"\n>\n\t<div class=\"relative\">\n\t\t\t\t\t<div class=\"absolute top-0 left-c\/xl pt-0 lg:pt-4 md:mt-c\/m lg:mt-0\">\n\t\t\t\t<div class=\"py-c\/xs md:py-c\/l xl:py-c\/xs\">\n\t\t\t\t\t<ul class=\"flex gap-2 line-clamp-1 body-small\"><\/ul>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"flex lg:flex-row justify-between md:pt-l\/xl  flex-col\">\n\t\t\t<div class=\"container mt-c\/l md:-mt-c\/m lg:w-[calc(100%\/240*139)] lg:pb-0 flex flex-col gap-c\/xl md:gap-c\/l lg:px-c\/xxl xl:pr-[170px]  pt-c\/xxl lg:py-c\/xxl\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-row gap-c\/m pt-c\/s md:pt-c\/l flex-wrap\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"w-fit body-small text-text-secondary-aa font-medium px-c\/m py-c\/xs bg-background-secondary rounded-xs cursor-pointer\">Uncategorized <\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t<h1 class=\"heading-medium pb-c\/m\">Steigern Sie Ihre CX-F\u00e4higkeiten mit Hilfe von Calabrio und Rockstar CX<\/h1>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t<div class=\"relative lg:w-[calc(100%\/200*101)] xl:w-[calc(100%\/240*101)]\" data-aos=\"fade-up\" data-aos-delay=\"250\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_1a2145d3560eebe189b09067ea453d97\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<div class=\"container group page-layout flex flex-col flex-wrap lg:flex-row gap-l\/xxl lg:gap-gutter py-l\/xxl lg:py-l\/xs blg_inner_container\" data-module=\"page-layout\">\n\t\t\t\n\t\t\t<div class=\"flex flex-col flex-1 lg:basis-0 lg:py-c\/m  js-page-content overflow-hidden\">\n\t\t\t<div\n\tstyle=\"background-color: #FFFFFF\"\n\tclass=\" wysiwyg wysiwyg--inline flex flex-col py-c\/l gap-c\/m\"\n\tid=\"\"\n\tdata-aos=\"fade-up\"\n>\n\t\t\t\n\t\t\t\t\t<span style=\"color: #080F21\"><p>Unser aktueller <a href=\"https:\/\/info.calabrio.com\/embracing-the-evolved-world-of-work\/\">Bericht Evolving World of Work<\/a> zeigt, dass die Erwartungen der Kunden immer weiter steigen. Sind Sie bereit, die Herausforderungen unserer neuen Arbeitswelt zu meistern?<\/p>\n<p><p>Calabrio und James Dodkins wollen helfen! Er hat sein preisgekr\u00f6ntes Zertifizierungsprogramm f\u00fcr Kundenerfahrungen jetzt online verf\u00fcgbar gemacht &#8211; und Sie k\u00f6nnen sich jetzt f\u00fcr eine Patenschaft bewerben! <\/p>\n<p><p>H\u00f6ren Sie es von Dodkins selbst:<\/p>\n<p>\n<p>\n<p><p>W\u00e4hrend des Programms lernen Sie wertvolle Lektionen zur Verbesserung Ihres pers\u00f6nlichen CX-Profils, darunter:<\/p>\n<p>Wie Sie mit Ihren Kunden auf einer tieferen Ebene in Kontakt tretenWie Sie Ihr Unternehmen von au\u00dfen nach innen betrachten und die wahren Bed\u00fcrfnisse Ihrer Kunden verstehenWie Sie die Customer Journey abbilden, Verbesserungsm\u00f6glichkeiten identifizieren und erfolgreiche Experience Outcomes liefern<\/p>\n<p>Hier finden Sie einen \u00dcberblick \u00fcber das Accredited Customer Experience Specialist Programm, mit freundlicher Genehmigung der Rockstar CX Website von Dodkins:<\/p>\n<p><p>ACXS ist ein neues Schulungs- und Zertifizierungsprogramm f\u00fcr Kundenerfahrungen, das speziell f\u00fcr Kundenerfahrungsexperten entwickelt wurde, die leistungsstarke, einfache und sofort wirksame Tools, Techniken, Frameworks und Denkweisen ben\u00f6tigen, die, wenn sie angewandt werden, die Erfahrungen, die ihr Unternehmen seinen Kunden bietet, radikal verbessern und ihnen einen dauerhaften Vorteil in ihrer Branche verschaffen. Jetzt online verf\u00fcgbar, auf Abruf, zu Ihren Bedingungen. <\/p>\n<p><p>Wir haben nur noch wenige Pl\u00e4tze frei, also <a href=\"https:\/\/info.calabrio.com\/become-a-cx-rockstar-training\/\">bewerben Sie sich jetzt, um f\u00fcr eine Patenschaft in Frage zu kommen! <\/a> <\/p>\n<p>\n<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\n\n\n\t<\/div> ","protected":false},"excerpt":{"rendered":"","protected":false},"author":223,"featured_media":20544,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"footnotes":""},"categories":[200],"tags":[],"blog-languages":[],"class_list":["post-34054","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized-de"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Steigern 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