{"id":35969,"date":"2018-12-12T09:47:11","date_gmt":"2018-12-12T09:47:11","guid":{"rendered":"https:\/\/www.calabrio.com\/de\/blog\/visualisierung-von-call-center-analyse-tools-in-aktion-infografik\/"},"modified":"2026-01-20T09:15:22","modified_gmt":"2026-01-20T09:15:22","slug":"visualisierung-von-call-center-analyse-tools-in-aktion-infografik","status":"publish","type":"post","link":"https:\/\/www.calabrio.com\/de\/blog\/visualisierung-von-call-center-analyse-tools-in-aktion-infografik\/","title":{"rendered":"Visualisierung von Call Center-Analyse-Tools in Aktion [Infografik]"},"content":{"rendered":"\n<section\n\tid=\"\"\n\tclass=\"section-blog-case-study pb-l\/l md:pb-l\/xxl\"\n\tdata-theme-block-id=\"block_7eba87cf3bf6e5832b3aa21cf6a26515\"\n\tdata-aos=\"fade-up\"\n>\n\t<div class=\"relative\">\n\t\t\t\t\t<div class=\"absolute top-0 left-c\/xl pt-0 lg:pt-4 md:mt-c\/m lg:mt-0\">\n\t\t\t\t<div class=\"py-c\/xs md:py-c\/l xl:py-c\/xs\">\n\t\t\t\t\t<ul class=\"flex gap-2 line-clamp-1 body-small\"><\/ul>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"flex lg:flex-row justify-between md:pt-l\/xl  flex-col\">\n\t\t\t<div class=\"container mt-c\/l md:-mt-c\/m lg:w-[calc(100%\/240*139)] lg:pb-0 flex flex-col gap-c\/xl md:gap-c\/l lg:px-c\/xxl xl:pr-[170px]  pt-c\/xxl lg:py-c\/xxl\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-row gap-c\/m pt-c\/s md:pt-c\/l flex-wrap\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"w-fit body-small text-text-secondary-aa font-medium px-c\/m py-c\/xs bg-background-secondary rounded-xs cursor-pointer\">Analytik <\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t<h1 class=\"heading-medium pb-c\/m\">Visualisierung von Call Center-Analyse-Tools in Aktion [Infografik]<\/h1>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t<div class=\"relative lg:w-[calc(100%\/200*101)] xl:w-[calc(100%\/240*101)]\" data-aos=\"fade-up\" 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13.2206 2.90592 16.7623 6.82596 17.735V11.7504H4.97016V9H6.82596V7.81488C6.82596 4.75164 8.21232 3.3318 11.2198 3.3318C11.79 3.3318 12.7739 3.44376 13.1764 3.55536V6.04836C12.964 6.02604 12.595 6.01488 12.1367 6.01488C10.661 6.01488 10.0908 6.57396 10.0908 8.02728V9H13.0306L12.5255 11.7504H10.0908V17.9341C14.5472 17.3959 18.0004 13.6015 18.0004 9C18 4.02948 13.9705 0 9 0Z\" fill=\"#2356E7\"\/>\n<\/g>\n<defs>\n<clipPath id=\"clip0_2513_59678\">\n<rect width=\"18\" height=\"18\" fill=\"white\"\/>\n<\/clipPath>\n<\/defs>\n<\/svg>\n\t\t\t<\/a>\n\t\t<\/div>\n\t<\/div>\n\n\t<\/div>\n\t\t\t\n\t\t\t<div class=\"flex flex-col flex-1 lg:basis-0 lg:py-c\/m  js-page-content overflow-hidden\">\n\t\t\t<div\n\tstyle=\"background-color: #FFFFFF\"\n\tclass=\" wysiwyg wysiwyg--inline flex flex-col py-c\/l gap-c\/m\"\n\tid=\"\"\n\tdata-aos=\"fade-up\"\n>\n\t\t\t\n\t\t\t\t\t<span style=\"color: #080F21\"><p style=\"text-align: left\"><span style=\"font-weight: 400\">Analysetools enth\u00fcllen im Call Center verborgene Erkenntnisse und erschlie\u00dfen den Wert von &#8222;Big Data&#8220;.<\/span><span style=\"font-weight: 400\">  Ein typisches Multi-Channel-Callcenter ben\u00f6tigt f\u00fcr die Erfassung und Analyse von Kundeninteraktionen \u00fcber alle Kan\u00e4le hinweg eine Reihe von Analysetools. Hier erhalten Sie einen umfassenden Einblick in eine typische Call Center-Analysel\u00f6sung.<\/span><\/p>\n<h2 style=\"text-align: center\"><span style=\"font-weight: 400\">Schauen Sie sich unsere Infografik an und erfahren Sie mehr \u00fcber die f\u00fcnf heute angebotenen Analysetools und die Herausforderungen, die sie im Contact Center l\u00f6sen.<\/span><\/h2>\n<p><a href=\"https:\/\/www.calabrio.com\/resource-center\/collateral\/download-visualizing-contact-center-analytics-in-action-infographic\/\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-22243\" src=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/calabrio___infographic___visualizing___cc___analytics-19-01-2026-19_00_40_734-scaled.webp\" alt=\"\" width=\"1200\" height=\"3003\"><\/a><\/p>\n<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\n\n\n\t<\/div> ","protected":false},"excerpt":{"rendered":"","protected":false},"author":234,"featured_media":5285,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":true,"om_disable_all_campaigns":false,"footnotes":""},"categories":[35],"tags":[],"blog-languages":[],"class_list":["post-35969","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-analytics-de"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Visualisierung von Call Center-Analyse-Tools in Aktion [Infografik] | Calabrio<\/title>\n<meta name=\"description\" content=\"Schauen Sie sich unsere Infografik an und erfahren Sie mehr \u00fcber die f\u00fcnf Analysetools, die heute angeboten werden, und die Herausforderungen, die sie im Call Center l\u00f6sen.\" \/>\n<meta name=\"robots\" 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