Organismes de santé : 7 stratégies pour améliorer l'expérience des patients

Hospitals with improved patient satisfaction can realize up to $5.4M additional revenue annually.*

It’s no longer simply about answering phones and measuring call times. Smart healthcare contact center leaders today know: there’s huge value in patient interactions.

• But how do you unlock these insights?
• And, more importantly, how do you drive organizational change using this data?

Download our ebook to learn 7 Strategies to Improve the Patient Experience. It’s a must-read for any organization focused on solving healthcare business challenges, improving the patient experience and making the contact center count.

*The Rising Importance of Patient Satisfaction in a Value-Based Environment