{"id":22680,"date":"2024-04-19T11:38:22","date_gmt":"2024-04-19T11:38:22","guid":{"rendered":"https:\/\/www.calabrio.com\/doc\/calabrio-bot-analytics\/"},"modified":"2025-11-10T09:19:22","modified_gmt":"2025-11-10T09:19:22","slug":"calabrio-bot-analytics","status":"publish","type":"doc","link":"https:\/\/www.calabrio.com\/fr\/doc\/calabrio-bot-analytics\/","title":{"rendered":"Calabrio Bot Analytics"},"content":{"rendered":"\t<section\n\t\tclass=\"container py-l\/m overflow-hidden\"\n\t\tdata-theme-block-id=\"block_83bb3e9d024704700c0abb317954e32b\"\n\t\tid=\"\"\n\t\tdata-aos=\"fade-up\"\n\t>\n\t\t<div class=\"block w-[calc(100vw)] lg:w-full -ml-page-margin lg:-ml-0\">\n\t\t\t\n\t<section\n\tclass=\"swiper  swiper--navigation-rounded swiper--margin-two-sides swiper--md-hide-navigation\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1.11,\"spaceBetween\":16,\"breakpoints\":{\"680\":{\"slidesPerView\":2.24},\"744\":{\"enabled\":false},\"1024\":{\"enabled\":false}},\"navigation\":{\"nextEl\":\".swiper-button-next\",\"prevEl\":\".swiper-button-prev\"},\"navCenteredImage\":true}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper md:flex-col md:gap-0 md:pl-0 lg:flex-col lg:pl-0\">\n\t\n<div class=\"w-full h-full relative py-c\/xxl  swiper-slide !h-auto\">\n\t<div\n\t\tclass=\"w-full h-full flex flex-col-reverse justify-end md:flex-row md:justify-between md:items-center gap-l\/m md:gap-0 \">\n\t\t<div class=\"w-full h-full md:w-[50%] lg:w-[65%] xl:w-[51%] md:gap-l\/xxl md:px-page-margin lg:px-l\/m lg:p-l\/mxl:p-l\/m flex items-center\">\n\t\t\t<div class=\"flex flex-col flex-grow gap-c\/s md:gap-0 lg:gap-c\/xxl h-full justify-between\">\n\t\t\t\t<div class=\"w-full mx-auto flex flex-col gap-c\/m md:gap-c\/m\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h1\t\t\t\tstyle=\"color: #080F21\"\n\t\t\t\tclass=\"heading-small\"\n\t\t\t\tdata-aos=\"fade-up\">\n\t\t\t\t\tCalabrio\r\nAnalyse des robots\t\t\t<\/h1>\n\t\t\t\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"wysiwyg text-navy-40 pb-l\/xs\"\n\t\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t\t\tstyle=\"color: #344679\">\n\t\t\t\t\t<p>D\u00e9couvrez comment Calabrio Bot Analytics permet aux centres de contact de surveiller et d&rsquo;am\u00e9liorer la performance et la qualit\u00e9 de vos chatbots et voice bots du service client.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div data-aos=\"fade-up\">\t<a\t\tclass=\"w-fit pl-0 !button-link-small btn-tertiary btn-tertiary--left-align \"\n\t\t href=\"https:\/\/info.calabrio.com\/l\/134381\/2024-04-09\/8txq65\/134381\/1712701626y6qGgCnt\/Calabrio_Bot_Analytics_Brochure.pdf?_gl=1*1v4rl72*_ga*NzE4MjI4MTY1LjE3Mzg1ODk3MDY.*_ga_T3T41458L3*MTc0MDQxMTQ2MC44LjEuMTc0MDQxMTQ2MC42MC4wLjA.*_gcl_au*ODQ0NzA1MjI1LjE3Mzg1ODk3MDY.\" title=\"Get the Brochure\" aria-label=\"Get the Brochure\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Get the Brochure<\/span>\n\t<\/a>\n<\/div>\t<\/div>\n<\/div>\n<div class=\"relative w-full md:w-[50%] lg:w-[49%]\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\t aspect-[280\/313] md:aspect-[372\/588] lg:aspect-square max-w-[588px] image--cover\t\" data-module=\"image\" data-aos=fade-up data-aos-delay=100>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/04\/calabrio-bot-analytics_hh-1.jpg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/04\/calabrio-bot-analytics_hh-1.jpg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/04\/calabrio-bot-analytics_hh-1.jpg 1928w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/04\/calabrio-bot-analytics_hh-1-300x300.jpg 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/04\/calabrio-bot-analytics_hh-1-1024x1024.jpg 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/04\/calabrio-bot-analytics_hh-1-150x150.jpg 150w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/04\/calabrio-bot-analytics_hh-1-768x768.jpg 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/04\/calabrio-bot-analytics_hh-1-1536x1536.jpg 1536w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/04\/calabrio-bot-analytics_hh-1-600x600.jpg 600w\" alt=\"\" ><\/div>\n\t\n\t<\/div>\n<\/div>\n<\/div>\n\n<div class=\"w-full h-full relative py-c\/xxl  swiper-slide !h-auto\">\n\t<div\n\t\tclass=\"w-full h-full flex flex-col-reverse justify-end md:flex-row md:justify-between md:items-center gap-l\/m md:gap-0 md:flex-row-reverse\">\n\t\t<div class=\"w-full h-full md:w-[50%] lg:w-[65%] xl:w-[51%] md:gap-l\/xxl md:px-page-margin lg:px-l\/m lg:p-l\/mxl:py-l\/m xl:pr-l\/m flex items-center\">\n\t\t\t<div class=\"flex flex-col flex-grow gap-c\/s md:gap-0 lg:gap-c\/xxl h-full justify-between\">\n\t\t\t\t<div class=\"w-full mx-auto flex flex-col gap-c\/m md:gap-c\/m\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h5\t\t\t\tstyle=\"color: #080F21\"\n\t\t\t\tclass=\"heading-small\"\n\t\t\t\tdata-aos=\"fade-up\">\n\t\t\t\t\tLa r\u00e9volution de l&#039;IA dans les rapports\t\t\t<\/h5>\n\t\t\t\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"wysiwyg text-navy-40 pb-l\/xs\"\n\t\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t\t\tstyle=\"color: #344679\">\n\t\t\t\t\t<p><strong>Explorer la synergie de l&rsquo;IA, des chatbots et de l&rsquo;analyse des donn\u00e9es pour une prise de d\u00e9cision rationalis\u00e9e<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>L&rsquo;IA et le reporting convergent dans les pratiques commerciales modernes, r\u00e9volutionnant la fa\u00e7on dont les organisations analysent et interpr\u00e8tent les donn\u00e9es. Dans cet article, nous explorons la relation symbiotique entre l&rsquo;IA, les chatbots et le reporting, en soulignant leur impact transformateur sur les processus de prise de d\u00e9cision.<\/p>\n<p>Les chatbots, aliment\u00e9s par la technologie de l&rsquo;IA, sont de plus en plus souvent int\u00e9gr\u00e9s aux syst\u00e8mes de reporting pour faciliter la collecte et l&rsquo;analyse des donn\u00e9es. Ces assistants virtuels interagissent avec les utilisateurs en langage naturel, ce qui permet une communication transparente et am\u00e9liore l&rsquo;exp\u00e9rience de l&rsquo;utilisateur en mati\u00e8re de rapports.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div data-aos=\"fade-up\">\t<a\t\tclass=\"w-fit pl-0 !button-link-small btn-tertiary btn-tertiary--left-align \"\n\t\t href=\"\/chatbot-analytics-platform\/\" title=\"Read More\" aria-label=\"Read More\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Read More<\/span>\n\t<\/a>\n<\/div>\t<\/div>\n<\/div>\n<div class=\"relative w-full md:w-[50%] lg:w-[49%]\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\t aspect-[280\/313] md:aspect-[372\/588] lg:aspect-square max-w-[588px] image--cover\t\" data-module=\"image\" data-aos=fade-up data-aos-delay=100>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/04\/ai_header-02-1.jpg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/04\/ai_header-02-1.jpg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/04\/ai_header-02-1.jpg 631w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/04\/ai_header-02-1-300x177.jpg 300w\" alt=\"\" ><\/div>\n\t\n\t<\/div>\n<\/div>\n<\/div>\n\t<\/div>\n\t\n\t\t\t\t\t<button\n\t\t\t\tclass=\"swiper-button-prev\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive pr\u00e9c\u00e9dente du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\t<button\n\t\t\t\tclass=\"swiper-button-next\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive suivante du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\n\t\n\t\t<\/section>\n\t\t<\/div>\n\t<\/section>\n\t<style>\n\t[data-theme-block-id=\"block_83bb3e9d024704700c0abb317954e32b\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\n\t<div class=\"container\"\n\t\tdata-aos=\"fade-up\"\n\t\tid=\"\">\n\t\t<div class=\"hidden xl:grid-cols-1 xl:grid-cols-2 xl:grid-cols-3 xl:grid-cols-4\"><\/div>\n\t\t<div\n\t\t\tdata-theme-block-id=\"block_509c89f43b977799ec4716f68b28f84f\"\n\t\t\tclass=\"image-cards block w-[calc(100vw)] xl:w-full pb-l\/xxl -ml-page-margin xl:-ml-0 overflow-hidden\">\n\t\t\t\n\t<section\n\tclass=\"swiper  swiper--navigation-rounded swiper--xl-hide-navigation [&amp;_.swiper-wrapper]:xl:grid swiper--nav-centered-image swiper--margin-left [&amp;&amp;]:xl:pl-0\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1.246,\"spaceBetween\":16,\"slidesOffsetAfter\":16,\"breakpoints\":{\"744\":{\"slidesPerView\":2.246,\"spaceBetween\":48},\"1440\":{\"enabled\":false}},\"navigation\":{\"nextEl\":\".swiper-button-next\",\"prevEl\":\".swiper-button-prev\"},\"navCenteredImage\":true}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper xl:grid xl:grid-cols-3 xl:gap-l\/xs items-stretch [&amp;_.swiper-slide]:h-auto [&amp;_.swiper-slide]:flex\">\n\t\n<div\n\tclass=\"card-image flex flex-col gap-c\/m swiper-slide swiper-slide  h-auto lint-ignore\"\n\tstyle=\"\"\n\t>\n\t<div class=\"js-wrap image lint-ignore\n\tcard-image__image absolute  aspect-[7\/5] md:aspect-[5\/4] xl:aspect-[368\/224] image--cover\t\" data-module=\"image\" loading=lazy >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/04\/moniter_hh-2.jpg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/04\/moniter_hh-2.jpg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/04\/moniter_hh-2.jpg 1928w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/04\/moniter_hh-2-300x300.jpg 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/04\/moniter_hh-2-1024x1024.jpg 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/04\/moniter_hh-2-150x150.jpg 150w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/04\/moniter_hh-2-768x768.jpg 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/04\/moniter_hh-2-1536x1536.jpg 1536w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/04\/moniter_hh-2-600x600.jpg 600w\" alt=\"\" ><\/div>\n\n\t\t<div\n\t\tclass=\"card-image__content flex flex-col flex-grow gap-c\/s pt-c\/m pr-c\/xxl pb-c\/l\">\n\t\t\t\t<h2 style=\"\" class=\"card-image__title\n\t\tfont-medium  md:body-medium body-large lg:body-large\" data-aos=\"fade-up\">\n\t\t\tFiche d&#039;information : Surveillez les performances des robots en temps r\u00e9el !\t<\/h2>\n\n\t\t\t\t<div\n\t\t\tstyle=\"\"\n\t\t\tclass=\"card-image__caption text-text-tertiary-aa wysiwyg--small\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\tdata-aos-delay=\"100\"\n\t\t>\n\t\t\t<p>Transformez vos interactions avec les chatbots gr\u00e2ce \u00e0 Calabrio Bot Analytics, la bo\u00eete \u00e0 outils ultime pour les \u00e9quipes de chatbots qui visent des performances optimales. Nos connaissances in\u00e9gal\u00e9es vous permettent d&rsquo;am\u00e9liorer la qualit\u00e9 des conversations et la r\u00e9activit\u00e9.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"pt-c\/m\" data-aos=\"fade-up\" data-aos-delay=\"200\">\n\t\t\t<a\t\tclass=\"btn-text-link hover:gap-[32px]\"\n\t\t href=\"https:\/\/www.calabrio.com\/nl\/doc\/controleer-de-botprestaties-in-realtime\/\" title=\"En savoir plus\" aria-label=\"En savoir plus\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore text-text-action\"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">En savoir plus<\/span>\n\t<\/a>\n\t<\/div>\n<\/div>\n\n<div\n\tclass=\"card-image flex flex-col gap-c\/m swiper-slide swiper-slide  h-auto lint-ignore\"\n\tstyle=\"\"\n\t>\n\t<div class=\"js-wrap image lint-ignore\n\tcard-image__image absolute  aspect-[7\/5] md:aspect-[5\/4] xl:aspect-[368\/224] image--cover\t\" data-module=\"image\" loading=lazy >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/04\/insurance_main-1.jpg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/04\/insurance_main-1.jpg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/04\/insurance_main-1.jpg 1472w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/04\/insurance_main-1-300x155.jpg 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/04\/insurance_main-1-1024x529.jpg 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/04\/insurance_main-1-768x397.jpg 768w\" alt=\"\" ><\/div>\n\n\t\t<div\n\t\tclass=\"card-image__content flex flex-col flex-grow gap-c\/s pt-c\/m pr-c\/xxl pb-c\/l\">\n\t\t\t\t<h2 style=\"\" class=\"card-image__title\n\t\tfont-medium  md:body-medium body-large lg:body-large\" data-aos=\"fade-up\">\n\t\t\tHistoire de la r\u00e9ussite d&#039;un client : L&#039;assureur automobile et habitation a \u00e9conomis\u00e9 1,4 million de dollars\t<\/h2>\n\n\t\t\t\t<div\n\t\t\tstyle=\"\"\n\t\t\tclass=\"card-image__caption text-text-tertiary-aa wysiwyg--small\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\tdata-aos-delay=\"100\"\n\t\t>\n\t\t\t<p>En utilisant les capacit\u00e9s avanc\u00e9es de Bot Analytics, un assureur automobile et habitation en ligne a optimis\u00e9 la performance de son bot afin d&rsquo;augmenter la satisfaction de ses clients !<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"pt-c\/m\" data-aos=\"fade-up\" data-aos-delay=\"200\">\n\t\t\t<a\t\tclass=\"btn-text-link hover:gap-[32px]\"\n\t\t href=\"https:\/\/www.calabrio.com\/case-study\/online-home-and-auto-insurer-achieves-3x-increase-in-virtual-agent-experience-with-chatbot-analytics\/\" title=\"Lire comment\" aria-label=\"Lire comment\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore text-text-action\"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Lire comment<\/span>\n\t<\/a>\n\t<\/div>\n<\/div>\n\n<div\n\tclass=\"card-image flex flex-col gap-c\/m swiper-slide swiper-slide  h-auto lint-ignore\"\n\tstyle=\"\"\n\t>\n\t<div class=\"js-wrap image lint-ignore\n\tcard-image__image absolute  aspect-[7\/5] md:aspect-[5\/4] xl:aspect-[368\/224] image--cover\t\" data-module=\"image\" loading=lazy >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/04\/Crack-the-Virtual-Agent-Bot-Code-Overcoming-Barriers-to-Build-Better-Customer-Experiences-Watch-on-Demand-02-24-2025_11_45_PM.png\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/04\/Crack-the-Virtual-Agent-Bot-Code-Overcoming-Barriers-to-Build-Better-Customer-Experiences-Watch-on-Demand-02-24-2025_11_45_PM.png\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/04\/Crack-the-Virtual-Agent-Bot-Code-Overcoming-Barriers-to-Build-Better-Customer-Experiences-Watch-on-Demand-02-24-2025_11_45_PM.png 1175w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/04\/Crack-the-Virtual-Agent-Bot-Code-Overcoming-Barriers-to-Build-Better-Customer-Experiences-Watch-on-Demand-02-24-2025_11_45_PM-300x170.png 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/04\/Crack-the-Virtual-Agent-Bot-Code-Overcoming-Barriers-to-Build-Better-Customer-Experiences-Watch-on-Demand-02-24-2025_11_45_PM-1024x579.png 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/04\/Crack-the-Virtual-Agent-Bot-Code-Overcoming-Barriers-to-Build-Better-Customer-Experiences-Watch-on-Demand-02-24-2025_11_45_PM-768x434.png 768w\" alt=\"\" ><\/div>\n\n\t\t<div\n\t\tclass=\"card-image__content flex flex-col flex-grow gap-c\/s pt-c\/m pr-c\/xxl pb-c\/l\">\n\t\t\t\t<h2 style=\"\" class=\"card-image__title\n\t\tfont-medium  md:body-medium body-large lg:body-large\" data-aos=\"fade-up\">\n\t\t\tS\u00e9minaire Web \u00e0 la demande : D\u00e9chiffrez le code de l&#039;agent virtuel \/ du robot !\t<\/h2>\n\n\t\t\t\t<div\n\t\t\tstyle=\"\"\n\t\t\tclass=\"card-image__caption text-text-tertiary-aa wysiwyg--small\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\tdata-aos-delay=\"100\"\n\t\t>\n\t\t\t<p>Comment pouvez-vous am\u00e9liorer la qualit\u00e9 de vos interactions avec les chatbots, tout en conservant la rentabilit\u00e9 de ces agents virtuels ?<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"pt-c\/m\" data-aos=\"fade-up\" data-aos-delay=\"200\">\n\t\t\t<a\t\tclass=\"btn-text-link hover:gap-[32px]\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/centre-de-ressources-2\/guides-definitifs-2\/\" title=\"Regarder\" aria-label=\"Regarder\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore text-text-action\"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Regarder<\/span>\n\t<\/a>\n\t<\/div>\n<\/div>\n\t<\/div>\n\t\n\t\t\t\t\t<button\n\t\t\t\tclass=\"swiper-button-prev\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive pr\u00e9c\u00e9dente du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\t<button\n\t\t\t\tclass=\"swiper-button-next\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive suivante du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\n\t\n\t\t<\/section>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_509c89f43b977799ec4716f68b28f84f\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\n\n<section\n\tid=\"\"\n\tclass=\"flex flex-col lg:flex-row\"\n\tdata-theme-block-id=\"block_b29b1bf81c317d0a0c6ba8f921b5446f\"\n\tdata-aos=\"fade-up\"\n>\n\t\t<div style=\"background-color: #080F21\" class=\"flex lg:hidden justify-center items-center w-full\">\n\t\t<div class=\"js-wrap image lint-ignore\n\tw-full aspect-[131\/119] md:aspect-[744\/403] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/Group-1707478765.png\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/Group-1707478765.png\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/Group-1707478765.png 1360w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/Group-1707478765-300x217.png 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/Group-1707478765-1024x741.png 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/Group-1707478765-768x556.png 768w\" alt=\"\" ><\/div>\n\t<\/div>\n\n\t<div style=\"background-color: #080F21\" class=\"hidden lg:flex justify-center items-center w-1\/2\">\n\t\t<div class=\"js-wrap image lint-ignore\n\tw-full h-full lg:aspect-[360\/211] xxl:ml-[60px] xxl:mr-[59px] xxl:aspect-[841\/422] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/cta-banner-large-fill-e1736110859988.png\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/cta-banner-large-fill-e1736110859988.png\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/cta-banner-large-fill-e1736110859988.png\" alt=\"\" ><\/div>\n\t<\/div>\n\t\n\t\n\t\t\t<div style=\"background-color: #080F21\" class=\"flex flex-col w-full lg:w-1\/2 justify-center gap-c\/m p-l\/xl lg:p-l\/xxl\">\n\t\t\t\t\t\t\t<div class=\"flex flex-col gap-c\/m pb-c\/m\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h2 style=\"color: #FFFFFF\" class=\"heading-large break-words overflow-ellipsis line-clamp-3\">\n\t\t\t\t\t\t\tPr\u00eat \u00e0 d\u00e9couvrir Calabrio Bot Analytics ?\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"flex flex-col py-c\/s items-start\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-tertiary btn-tertiary--left-align text-background-primary\"\n\t\t href=\"https:\/\/info.calabrio.com\/book-demo\/?_gl=1*n85xny*_ga*NzE4MjI4MTY1LjE3Mzg1ODk3MDY.*_ga_T3T41458L3*MTc0MDQxMDM0MS43LjEuMTc0MDQxMDYxNi40My4wLjA.*_gcl_au*ODQ0NzA1MjI1LjE3Mzg1ODk3MDY.\" title=\"R\u00e9servez une d\u00e9monstration\" aria-label=\"R\u00e9servez une d\u00e9monstration\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore text-text-action\"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">R\u00e9servez une d\u00e9monstration<\/span>\n\t<\/a>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_b29b1bf81c317d0a0c6ba8f921b5446f\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\n\n<div class=\"container group page-layout flex flex-col flex-wrap lg:flex-row gap-l\/xxl lg:gap-gutter py-l\/xxl lg:py-l\/xs blg_inner_container\" data-module=\"page-layout\">\n\t\t\t\n\t\t\t<div class=\"flex flex-col flex-1 lg:basis-0 lg:py-c\/m  js-page-content overflow-hidden\">\n\t\t\t<div\n\tstyle=\"background-color: #FFFFFF\"\n\tclass=\" wysiwyg wysiwyg--inline flex flex-col py-c\/l gap-c\/m\"\n\tid=\"\"\n\tdata-aos=\"fade-up\"\n>\n\t\t\t\n\t\t\t\t\t<span style=\"color: #080F21\"><p>D\u00e9couvrez comment Calabrio Bot Analytics permet aux centres de contact de surveiller et d&rsquo;am\u00e9liorer la performance et la qualit\u00e9 de vos chatbots et voice bots du service client.<\/p>\n<p><a class=\"mk-button js-smooth-scroll mk-button--dimension-double-outline mk-button--size-large mk-button--corner-pointed _ jupiter-donut-relative jupiter-donut-text-center jupiter-donut-font-weight-700 jupiter-donut-no-backface jupiter-donut-letter-spacing-2 jupiter-donut-inline-block\" href=\"https:\/\/info.calabrio.com\/l\/134381\/2024-04-09\/8txq65\/134381\/1712701626y6qGgCnt\/Calabrio_Bot_Analytics_Brochure.pdf\" target=\"_blank\" rel=\"noopener\">Obtenez la brochure<\/a><\/p>\n<p>&nbsp;<\/p>\n<h3>La r\u00e9volution de l&rsquo;IA dans les rapports<\/h3>\n<p>&nbsp;<\/p>\n<p>Explorer la synergie de l&rsquo;IA, des chatbots et de l&rsquo;analyse des donn\u00e9es pour une prise de d\u00e9cision rationalis\u00e9e<br \/>\nL&rsquo;IA et le reporting convergent dans les pratiques commerciales modernes, r\u00e9volutionnant la fa\u00e7on dont les organisations analysent et interpr\u00e8tent les donn\u00e9es. Dans cet article, nous explorons la relation symbiotique entre l&rsquo;IA, les chatbots et le reporting, en soulignant leur impact transformateur sur les processus de prise de d\u00e9cision.<\/p>\n<p>Les chatbots, aliment\u00e9s par la technologie de l&rsquo;IA, sont de plus en plus souvent int\u00e9gr\u00e9s aux syst\u00e8mes de reporting pour faciliter la collecte et l&rsquo;analyse des donn\u00e9es. Ces assistants virtuels interagissent avec les utilisateurs en langage naturel, ce qui permet une communication transparente et am\u00e9liore l&rsquo;exp\u00e9rience de l&rsquo;utilisateur en mati\u00e8re de rapports.<\/p>\n<p><a href=\"https:\/\/www.calabrio.com\/fr\/analyse-des-robots\/\">Lire la suite<\/a><\/p>\n<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\n\n\n\t<\/div> ","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":19646,"template":"","meta":{"_acf_changed":true,"om_disable_all_campaigns":false},"doc-category":[],"class_list":["post-22680","doc","type-doc","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Analyse des robots Calabrio | Calabrio<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@calabrio\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.calabrio.com\\\/fr\\\/doc\\\/calabrio-bot-analytics\\\/\",\"url\":\"https:\\\/\\\/www.calabrio.com\\\/fr\\\/doc\\\/calabrio-bot-analytics\\\/\",\"name\":\"Analyse des robots Calabrio | 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