{"id":23035,"date":"2018-01-05T14:08:25","date_gmt":"2018-01-05T14:08:25","guid":{"rendered":"https:\/\/www.calabrio.com\/doc\/pourquoi-la-securite-incite-les-centres-de-contact-a-se-tourner-vers-linformatique-dematerialisee\/"},"modified":"2025-07-11T13:46:51","modified_gmt":"2025-07-11T13:46:51","slug":"pourquoi-la-securite-incite-les-centres-de-contact-a-se-tourner-vers-linformatique-dematerialisee","status":"publish","type":"doc","link":"https:\/\/www.calabrio.com\/fr\/doc\/pourquoi-la-securite-incite-les-centres-de-contact-a-se-tourner-vers-linformatique-dematerialisee\/","title":{"rendered":"Pourquoi la s\u00e9curit\u00e9 incite les centres de contact \u00e0 se tourner vers l&rsquo;informatique d\u00e9mat\u00e9rialis\u00e9e"},"content":{"rendered":"\n<section\n\tid=\"\"\n\tdata-theme-block-id=\"block_d85ae4ee4da29287c6cf12f180cfbeca\"\n\tstyle=\"\"\n\t>\n\t\t<div class=\"section-header lint-ignore\" style=\"\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"w-full xl:px-page-margin py-l\/m md:pt-0 lg:py-l\/m mx-auto text-center flex flex-col gap-c\/l\">\n\t\t\t\t\n\t\t\t\t\t\t<h2\t\t\tstyle=\"color: #080F21\"\n\t\t\tclass=\"heading-medium text-primary\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\tPourquoi la s\u00e9curit\u00e9 incite les centres de contact \u00e0 se tourner vers l&rsquo;informatique d\u00e9mat\u00e9rialis\u00e9e\t\t<\/h2 >\n\t\t\n\t\t\t\t\t<div\n\t\t\t\tclass=\"wysiwyg--large text-navy-40\"\n\t\t\t\tstyle=\"color: #344679\"\n\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\t<div id=\"text-block-67a0d32d197fa\" class=\"mk-text-block jupiter-donut- \">\n<p style=\"text-align: center\">Avec un cryptage complet, des redondances de syst\u00e8mes multiples et l&rsquo;intelligence artificielle \u00e0 l&rsquo;\u0153uvre pour prot\u00e9ger vos donn\u00e9es, il est ind\u00e9niable que l&rsquo;informatique d\u00e9mat\u00e9rialis\u00e9e renforce consid\u00e9rablement la s\u00e9curit\u00e9 des centres de contact. D\u00e9couvrez ce que votre entreprise pourrait manquer aujourd&rsquo;hui.<\/p>\n<\/div>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<div class=\"flex flex-col md:flex-row gap-c\/m justify-center py-c\/m\" data-aos=\"fade-up\">\n\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-primary\"\n\t\t href=\"https:\/\/info.calabrio.com\/cloud-security-infographic.pdf?_gl=1*1evsyso*_gcl_au*ODQ0NzA1MjI1LjE3Mzg1ODk3MDY.\" title=\"Cliquez pour t\u00e9l\u00e9charger le PDF\" aria-label=\"Cliquez pour t\u00e9l\u00e9charger le PDF\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text\">Cliquez pour t\u00e9l\u00e9charger le PDF<\/span>\n\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_d85ae4ee4da29287c6cf12f180cfbeca\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_d85ae4ee4da29287c6cf12f180cfbeca\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n<div class=\"wp-block-image\"><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"1682\" src=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2018\/01\/cloud-security-infographicsm.jpg\" alt=\"\" class=\"wp-image-21608\" style=\"width:540px;height:auto\" srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2018\/01\/cloud-security-infographicsm.jpg 600w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2018\/01\/cloud-security-infographicsm-107x300.jpg 107w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2018\/01\/cloud-security-infographicsm-365x1024.jpg 365w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2018\/01\/cloud-security-infographicsm-548x1536.jpg 548w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" 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