{"id":1306,"date":"2024-11-07T15:46:45","date_gmt":"2024-11-07T15:46:45","guid":{"rendered":"https:\/\/www.calabrio.com\/blog-lp\/"},"modified":"2026-04-08T09:20:00","modified_gmt":"2026-04-08T09:20:00","slug":"blog-lp","status":"publish","type":"page","link":"https:\/\/www.calabrio.com\/fr\/blog-lp\/","title":{"rendered":"Blog"},"content":{"rendered":"\n\t<section\n\t\tclass=\"secondary-hero-card relative overflow-hidden\"\n\t\tid=\"\"\n\t\tstyle=\"background-color: #080F21\"\n\t\tdata-theme-block-id=\"block_7caeaec9be8298d3ac7bfa563591650d\"\n\t\tdata-aos=\"fade-up\"\n\t>\n\t\t\t\t\t<div class=\"container overflow-hidden pt-l\/m container lg:pt-l\/xxl\">\n\n\t\t\t\t\n\t\t\t\t<div class=\"relative z-10 flex flex-col py-l\/m text-center md:px-c\/xxl lg:px-0 md:py-l\/m md:mb-l\/m gap-c\/l lg:max-w-[960px] mx-auto\">\n\t\t\t\t\t\n\t\t\t\t<div class=\"flex flex-col gap-c\/l dark-mode text-text-primary-aaa\">\n\t\t\t\t\t\t\t\t\t\t<h1\t\t\t\t\tstyle=\"color: #FFFFFF\"\n\t\t\t\t\tclass=\"heading-large\"\n\t\t\t\t\t>\n\t\t\t\t\t\tBlog\t\t\t\t<\/h1 >\n\t\t\t\n\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"wysiwyg\"\n\t\t\t\t\t\tstyle=\"color: #C4CDE3\"\n\t\t\t\t\t><p><span style=\"font-weight: 400\">Restez au courant des derni\u00e8res innovations, des id\u00e9es et des mises \u00e0 jour de l&rsquo;industrie de Calabrio.<\/span><\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\n\t\t\t<div class=\"absolute z-0 inset-0 -top-[36%] left-0\">\n\t\t\t\t<svg width=\"512\" height=\"630\" viewBox=\"0 0 512 630\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<ellipse opacity=\"0.5\" cx=\"-153.5\" cy=\"225.5\" rx=\"665.5\" ry=\"404.5\" fill=\"url(#paint0_radial_1_959)\"\/>\n<defs>\n<radialGradient id=\"paint0_radial_1_959\" cx=\"0\" cy=\"0\" r=\"1\" gradientUnits=\"userSpaceOnUse\" gradientTransform=\"translate(-153.5 225.5) rotate(90) scale(404.5 665.5)\">\n<stop stop-color=\"#355FD4\"\/>\n<stop offset=\"1\" stop-color=\"#355FD4\" stop-opacity=\"0\"\/>\n<\/radialGradient>\n<\/defs>\n<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"absolute bottom-[94%] md:bottom-[33%] lg:bottom-[37%] left-0\">\n\t\t\t\t<div class=\"js-wrap image lint-ignore\n\tmax-w-[218px]\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/Fill-2.png\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/Fill-2.png\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/Fill-2.png\" alt=\"secondary-hero-card\" ><\/div>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"absolute top-[65%] md:top-[53%] lg:top-[100%] transform lg:-translate-y-full right-0\">\n\t\t\t\t<div class=\"js-wrap image lint-ignore\n\tmax-w-[348px]\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/image-7.png\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/image-7.png\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/image-7.png\" alt=\"secondary-hero-card\" ><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_7caeaec9be8298d3ac7bfa563591650d\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\t<section\n\t\tclass=\"w-full py-l\/xxl overflow-x-hidden\"\n\t\tdata-module=\"listing-with-filter\"\n\t\tdata-theme-block-id=\"block_91099395863fbcf66356c05722218051\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"flex flex-wrap gap-l\/m lg:gap-0\">\n\t\t\t\t<div class=\"w-full lg:w-[23.5%]\">\n\t\t\t\t\t<aside class=\"py-c\/l\" data-aos=\"fade-up\">\n\t\t\t\t\t\t<div class=\"mb-c\/m text-text-secondary-aa\"> Filters &amp; Sorts<\/div>\n\n\t\t\t\t\t\t<form class=\"js-filter-form flex gap-c\/m flex-col\">\n\t\t\t\t\t\t\t<input type=\"hidden\" class=\"js-filter-ipt\" name=\"post_type\" value=\"Array\">\n\t\t\t\t\t\t\t<input type=\"hidden\" class=\"js-filter-ipt\" name=\"posts_per_page\"\n\t\t\t\t\t\t\t\t\tvalue=\"8\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"custom-select border border-stroke-tertiary rounded-xs h-c\/m flex item-center px-[1px]\">\n\t\t\t\t\t\t\t\t\t<select\n\t\t\t\t\t\t\t\t\t\tclass=\"js-filter-slc bg-white w-full px-4\"\n\t\t\t\t\t\t\t\t\t\tname=\"category\"\n\t\t\t\t\t\t\t\t\t\tid=\"block_91099395863fbcf66356c05722218051_category\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\t\tvalue=\"\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\tTous les Cat\u00e9gories\n\t\t\t\t\t\t\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\t\tvalue=\"855\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t2\n\t\t\t\t\t\t\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\t\tvalue=\"379\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\tAnalyse des interactions avec les clients\n\t\t\t\t\t\t\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\t\tvalue=\"36\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\tAnalytique\n\t\t\t\t\t\t\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\t\tvalue=\"795\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\tBilan de l&#039;ann\u00e9e\n\t\t\t\t\t\t\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\t\tvalue=\"418\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\tCentre de contact IA\n\t\t\t\t\t\t\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\t\tvalue=\"834\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\tCommentaires\n\t\t\t\t\t\t\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\t\tvalue=\"210\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\tEngagement des travailleurs\n\t\t\t\t\t\t\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\t\tvalue=\"246\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\tExp\u00e9rience client\n\t\t\t\t\t\t\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\t\tvalue=\"629\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\tGestion de la qualit\u00e9 automobile\n\t\t\t\t\t\t\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\t\tvalue=\"635\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\tGestion des performances\n\t\t\t\t\t\t\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\t\tvalue=\"211\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\tGestion du personnel\n\t\t\t\t\t\t\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\t\tvalue=\"750\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\tIntelligence de la conversation\n\t\t\t\t\t\t\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\t\tvalue=\"790\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\tIntelligence \u00e9conomique\n\t\t\t\t\t\t\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\t\tvalue=\"826\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\tIntelligence omni agent\n\t\t\t\t\t\t\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\t\tvalue=\"782\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\tLa voix de l&#039;agent\n\t\t\t\t\t\t\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\t\tvalue=\"216\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\tLeadership\n\t\t\t\t\t\t\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\t\tvalue=\"206\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\tMeilleures pratiques\n\t\t\t\t\t\t\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\t\tvalue=\"768\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\tMicrosoft Dynamics 365\n\t\t\t\t\t\t\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\t\tvalue=\"214\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\tMises \u00e0 jour du nuage\n\t\t\t\t\t\t\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\t\tvalue=\"204\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\tNon class\u00e9\n\t\t\t\t\t\t\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\t\tvalue=\"186\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\tNouvelles de Calabrio\n\t\t\t\t\t\t\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\t\tvalue=\"842\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\tPartenaires\n\t\t\t\t\t\t\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\t\tvalue=\"202\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\tReste en tant que blog\n\t\t\t\t\t\t\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\t\tvalue=\"203\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\tT\u00e9l\u00e9opti Import\u00e9\n\t\t\t\t\t\t\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\t\tvalue=\"800\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\tTendances\n\t\t\t\t\t\t\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\t\tvalue=\"190\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\tTransformation num\u00e9rique\n\t\t\t\t\t\t\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\t\tvalue=\"808\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\tTransformer le centre de contact\n\t\t\t\t\t\t\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/select>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"custom-select border border-stroke-tertiary rounded-xs h-c\/m flex item-center px-[1px]\">\n\t\t\t\t\t\t\t\t\t<select\n\t\t\t\t\t\t\t\t\t\tclass=\"js-filter-slc bg-white w-full px-4\"\n\t\t\t\t\t\t\t\t\t\tname=\"blog-languages\"\n\t\t\t\t\t\t\t\t\t\tid=\"block_91099395863fbcf66356c05722218051_blog-languages\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\t\tvalue=\"\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\tTous les Languages\n\t\t\t\t\t\t\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/select>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"custom-select border border-stroke-tertiary rounded-xs h-c\/m flex item-center px-[1px]\">\n\t\t\t\t\t\t\t\t\t<select\n\t\t\t\t\t\t\t\t\t\tclass=\"js-filter-slc bg-white w-full px-4\"\n\t\t\t\t\t\t\t\t\t\tname=\"order\"\n\t\t\t\t\t\t\t\t\t\tid=\"block_91099395863fbcf66356c05722218051_order\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\t\tvalue=\"DESC\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\tLe plus r\u00e9cent\n\t\t\t\t\t\t\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\t\tvalue=\"ASC\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\tLe plus ancien\n\t\t\t\t\t\t\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/select>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"relative\">\n\t\t\t\t\t\t\t\t<label\n\t\t\t\t\t\t\t\t\tfor=\"search-listing-filter-69eb2070ee92c\"\n\t\t\t\t\t\t\t\t\tclass=\"sr-only\"\n\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\tSaisissez des mots-cl\u00e9s dans le champ de recherche\t\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input\n\t\t\t\t\t\t\t\t\tid=\"search-listing-filter-69eb2070ee92c\"\n\t\t\t\t\t\t\t\t\tname=\"search\"\n\t\t\t\t\t\t\t\t\tclass=\"js-filter-ipt !min-w-full max-w-full\"\n\t\t\t\t\t\t\t\t\ttype=\"text\"\n\t\t\t\t\t\t\t\t\tvalue=\"\"\n\t\t\t\t\t\t\t\t\tplaceholder=\"Recherche\">\n\t\t\t\t\t\t\t\t<input type=\"hidden\" value=\"1\" class=\"js-filter-paged\">\n\t\t\t\t\t\t\t\t<button type=\"button\" class=\"absolute right-4 top-1\/2 -translate-y-1\/2 w-6 h-6 text-black\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 48 32\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"m36 28-8-8m2.667-6.667a9.333 9.333 0 1 1-18.667 0 9.333 9.333 0 0 1 18.667 0Z\"\/><\/svg>\n\t\t\t\t\t\t\t\t\t<span class=\"sr-only\">Recherche<\/span>\n\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/form>\n\t\t\t\t\t<\/aside>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"w-full lg:w-[76.5%] lg:pl-gutter\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-wrap lg:pl-0 \">\n\t\t\t\t\t\t\t\t\t<div class=\"w-full mb-c\/xxl lg:mb-c\/l lg:w-1\/2 lg:px-c\/l border-b border-stroke-tertiary lg:border-b-0 lg:odd:border-r last:border-none overflow-hidden ressource-card\" data-aos=\"fade-up\" data-aos-delay=\"100\">\n\t\t\t\t\n<div\n\tclass=\"group card-resource-vertical flex flex-col lg:gap-c\/l  \">\n\t\t\t<!-- <a class=\"card-resource__nav\" href=\"\"><\/a> -->\n\t\n\t<div class=\"relative\"><div class=\"js-wrap image lint-ignore\n\taspect-[313\/164] md:aspect-[382\/278] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/Service-level-2048x1152-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/Service-level-2048x1152-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/Service-level-2048x1152-1.webp\" alt=\"\" ><\/div>\n<\/div>\n\t\n\t<div class=\"flex flex-col grow overflow-hidden\" style=\"background-color: #ffffff\">\n\t\t\t\t\t<!-- <a class=\"card-resource__nav\" href=\"\"><\/a> -->\n\t\t\n\t\t<div class=\"card-resource__body flex flex-col grow py-c\/xxl gap-c\/xl lg:pt-0 lg:pr-c\/xxl lg:pb-c\/l lg:gap-c\/l \">\n\t\t\t\n\t<div class=\"flex flex-row flex-wrap gap-c\/s\">\n\t\t\t<span class=\"tag body-small text-text-secondary-aa bg-background-secondary py-c\/xs px-c\/m w-max rounded-[4px]\">\n\t\t\tGestion du personnel\t\t<\/span>\n\t\t<\/div>\n\n\t\t\t\t\t\t<div class=\"card-resource__content grow flex flex-col gap-c\/s \" data-aos=\"fade-up\" data-aos-once=\"true\">\n\t\t\t\t\t\t\t\t<h2 style=\"\"\n\t\t\t\tclass=\"group-hover:text-text-highlight-aaa card-resource__title leading-[1.21] subhead-medium\n\t\t\t\toverflow-ellipsis line-clamp-3\t\t\t\t\">\n\t\t\t\t<a href=\"https:\/\/www.calabrio.com\/fr\/blog\/des-previsions-qui-correspondent-a-la-realite-pourquoi-la-re-prevision-intra-journaliere-est-la-solution\/\" aria-label=\"Des pr\u00e9visions qui correspondent \u00e0 la r\u00e9alit\u00e9 : Pourquoi la re-pr\u00e9vision intra-journali\u00e8re est la solution\">\n\t\t\t\t\tDes pr\u00e9visions qui correspondent \u00e0 la r\u00e9alit\u00e9 : Pourquoi la re-pr\u00e9vision intra-journali\u00e8re est la solution\t\t\t\t<\/a>\n\t\t\t<\/h2>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\n\t\t\t\t\t<div class=\"card-resource__footer\" data-aos=\"fade-up\" data-aos-once=\"true\">\n\t\t\t\t\t<a\t\tclass=\"card-resource__link btn-text-link hover:lg:gap-[32px]\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/blog\/des-previsions-qui-correspondent-a-la-realite-pourquoi-la-re-prevision-intra-journaliere-est-la-solution\/\" title=\"Read More\" aria-label=\"Read More\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore text-text-action\"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Read More<\/span>\n\t<\/a>\n\t\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"w-full mb-c\/xxl lg:mb-c\/l lg:w-1\/2 lg:px-c\/l border-b border-stroke-tertiary lg:border-b-0 lg:odd:border-r last:border-none overflow-hidden ressource-card\" data-aos=\"fade-up\" data-aos-delay=\"0\">\n\t\t\t\t\n<div\n\tclass=\"group card-resource-vertical flex flex-col lg:gap-c\/l  \">\n\t\t\t<!-- <a class=\"card-resource__nav\" href=\"\"><\/a> -->\n\t\n\t<div class=\"relative\"><div class=\"js-wrap image lint-ignore\n\taspect-[313\/164] md:aspect-[382\/278] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/02\/WFM-2048x1152-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/02\/WFM-2048x1152-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/02\/WFM-2048x1152-1.webp\" alt=\"\" ><\/div>\n<\/div>\n\t\n\t<div class=\"flex flex-col grow overflow-hidden\" style=\"background-color: #ffffff\">\n\t\t\t\t\t<!-- <a class=\"card-resource__nav\" href=\"\"><\/a> -->\n\t\t\n\t\t<div class=\"card-resource__body flex flex-col grow py-c\/xxl gap-c\/xl lg:pt-0 lg:pr-c\/xxl lg:pb-c\/l lg:gap-c\/l \">\n\t\t\t\n\t<div class=\"flex flex-row flex-wrap gap-c\/s\">\n\t\t\t<span class=\"tag body-small text-text-secondary-aa bg-background-secondary py-c\/xs px-c\/m w-max rounded-[4px]\">\n\t\t\tGestion du personnel\t\t<\/span>\n\t\t<\/div>\n\n\t\t\t\t\t\t<div class=\"card-resource__content grow flex flex-col gap-c\/s \" data-aos=\"fade-up\" data-aos-once=\"true\">\n\t\t\t\t\t\t\t\t<h2 style=\"\"\n\t\t\t\tclass=\"group-hover:text-text-highlight-aaa card-resource__title leading-[1.21] subhead-medium\n\t\t\t\toverflow-ellipsis line-clamp-3\t\t\t\t\">\n\t\t\t\t<a href=\"https:\/\/www.calabrio.com\/fr\/blog\/de-lheritage-au-web-comment-le-wfm-moderne-base-sur-le-web-offre-une-efficacite-prete-pour-lavenir\/\" aria-label=\"De l&rsquo;h\u00e9ritage au Web : Comment le WFM moderne, bas\u00e9 sur le Web, offre une efficacit\u00e9 pr\u00eate pour l&rsquo;avenir\">\n\t\t\t\t\tDe l&rsquo;h\u00e9ritage au Web : Comment le WFM moderne, bas\u00e9 sur le Web, offre une efficacit\u00e9 pr\u00eate pour l&rsquo;avenir\t\t\t\t<\/a>\n\t\t\t<\/h2>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\n\t\t\t\t\t<div class=\"card-resource__footer\" data-aos=\"fade-up\" data-aos-once=\"true\">\n\t\t\t\t\t<a\t\tclass=\"card-resource__link btn-text-link hover:lg:gap-[32px]\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/blog\/de-lheritage-au-web-comment-le-wfm-moderne-base-sur-le-web-offre-une-efficacite-prete-pour-lavenir\/\" title=\"Read More\" aria-label=\"Read More\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore text-text-action\"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Read More<\/span>\n\t<\/a>\n\t\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"w-full mb-c\/xxl lg:mb-c\/l lg:w-1\/2 lg:px-c\/l border-b border-stroke-tertiary lg:border-b-0 lg:odd:border-r last:border-none overflow-hidden ressource-card\" data-aos=\"fade-up\" data-aos-delay=\"100\">\n\t\t\t\t\n<div\n\tclass=\"group card-resource-vertical flex flex-col lg:gap-c\/l  \">\n\t\t\t<!-- <a class=\"card-resource__nav\" href=\"\"><\/a> -->\n\t\n\t<div class=\"relative\"><div class=\"js-wrap image lint-ignore\n\taspect-[313\/164] md:aspect-[382\/278] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/02\/Calabrio_Salesforce-Service-Cloud-2048x1152-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/02\/Calabrio_Salesforce-Service-Cloud-2048x1152-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/02\/Calabrio_Salesforce-Service-Cloud-2048x1152-1.webp\" alt=\"\" ><\/div>\n<\/div>\n\t\n\t<div class=\"flex flex-col grow overflow-hidden\" style=\"background-color: #ffffff\">\n\t\t\t\t\t<!-- <a class=\"card-resource__nav\" href=\"\"><\/a> -->\n\t\t\n\t\t<div class=\"card-resource__body flex flex-col grow py-c\/xxl gap-c\/xl lg:pt-0 lg:pr-c\/xxl lg:pb-c\/l lg:gap-c\/l \">\n\t\t\t\n\t<div class=\"flex flex-row flex-wrap gap-c\/s\">\n\t\t\t<span class=\"tag body-small text-text-secondary-aa bg-background-secondary py-c\/xs px-c\/m w-max rounded-[4px]\">\n\t\t\tAnalytique\t\t<\/span>\n\t\t<\/div>\n\n\t\t\t\t\t\t<div class=\"card-resource__content grow flex flex-col gap-c\/s \" data-aos=\"fade-up\" data-aos-once=\"true\">\n\t\t\t\t\t\t\t\t<h2 style=\"\"\n\t\t\t\tclass=\"group-hover:text-text-highlight-aaa card-resource__title leading-[1.21] subhead-medium\n\t\t\t\toverflow-ellipsis line-clamp-3\t\t\t\t\">\n\t\t\t\t<a href=\"https:\/\/www.calabrio.com\/fr\/blog\/reunir-les-leaders-du-wem-et-du-crm-calabrio-x-salesforce-service-cloud\/\" aria-label=\"R\u00e9unir les leaders du WEM et du CRM : Calabrio x Salesforce Service Cloud\">\n\t\t\t\t\tR\u00e9unir les leaders du WEM et du CRM : Calabrio x Salesforce Service Cloud\t\t\t\t<\/a>\n\t\t\t<\/h2>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\n\t\t\t\t\t<div class=\"card-resource__footer\" data-aos=\"fade-up\" data-aos-once=\"true\">\n\t\t\t\t\t<a\t\tclass=\"card-resource__link btn-text-link hover:lg:gap-[32px]\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/blog\/reunir-les-leaders-du-wem-et-du-crm-calabrio-x-salesforce-service-cloud\/\" title=\"Read More\" aria-label=\"Read More\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore text-text-action\"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Read More<\/span>\n\t<\/a>\n\t\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"w-full mb-c\/xxl lg:mb-c\/l lg:w-1\/2 lg:px-c\/l border-b border-stroke-tertiary lg:border-b-0 lg:odd:border-r last:border-none overflow-hidden ressource-card\" data-aos=\"fade-up\" data-aos-delay=\"0\">\n\t\t\t\t\n<div\n\tclass=\"group card-resource-vertical flex flex-col lg:gap-c\/l  \">\n\t\t\t<!-- <a class=\"card-resource__nav\" href=\"\"><\/a> -->\n\t\n\t<div class=\"relative\"><div class=\"js-wrap image lint-ignore\n\taspect-[313\/164] md:aspect-[382\/278] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/Featured-1-02-03-2026-18_25_32_583-2048x1152-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/Featured-1-02-03-2026-18_25_32_583-2048x1152-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/Featured-1-02-03-2026-18_25_32_583-2048x1152-1.webp\" alt=\"\" ><\/div>\n<\/div>\n\t\n\t<div class=\"flex flex-col grow overflow-hidden\" style=\"background-color: #ffffff\">\n\t\t\t\t\t<!-- <a class=\"card-resource__nav\" href=\"\"><\/a> -->\n\t\t\n\t\t<div class=\"card-resource__body flex flex-col grow py-c\/xxl gap-c\/xl lg:pt-0 lg:pr-c\/xxl lg:pb-c\/l lg:gap-c\/l \">\n\t\t\t\n\t<div class=\"flex flex-row flex-wrap gap-c\/s\">\n\t\t\t<span class=\"tag body-small text-text-secondary-aa bg-background-secondary py-c\/xs px-c\/m w-max rounded-[4px]\">\n\t\t\tPartenaires\t\t<\/span>\n\t\t<\/div>\n\n\t\t\t\t\t\t<div class=\"card-resource__content grow flex flex-col gap-c\/s \" data-aos=\"fade-up\" data-aos-once=\"true\">\n\t\t\t\t\t\t\t\t<h2 style=\"\"\n\t\t\t\tclass=\"group-hover:text-text-highlight-aaa card-resource__title leading-[1.21] subhead-medium\n\t\t\t\toverflow-ellipsis line-clamp-3\t\t\t\t\">\n\t\t\t\t<a href=\"https:\/\/www.calabrio.com\/fr\/blog\/pourquoi-la-gestion-de-lengagement-de-la-main-doeuvre-est-le-moteur-de-croissance-des-canaux-de-distribution-cx-en-2026\/\" aria-label=\"Pourquoi la gestion de l&rsquo;engagement de la main-d&rsquo;\u0153uvre est le moteur de croissance des canaux de distribution CX en 2026\">\n\t\t\t\t\tPourquoi la gestion de l&rsquo;engagement de la main-d&rsquo;\u0153uvre est le moteur de croissance des canaux de distribution CX en 2026\t\t\t\t<\/a>\n\t\t\t<\/h2>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\n\t\t\t\t\t<div class=\"card-resource__footer\" data-aos=\"fade-up\" data-aos-once=\"true\">\n\t\t\t\t\t<a\t\tclass=\"card-resource__link btn-text-link hover:lg:gap-[32px]\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/blog\/pourquoi-la-gestion-de-lengagement-de-la-main-doeuvre-est-le-moteur-de-croissance-des-canaux-de-distribution-cx-en-2026\/\" title=\"Read More\" aria-label=\"Read More\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore text-text-action\"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Read More<\/span>\n\t<\/a>\n\t\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"w-full mb-c\/xxl lg:mb-c\/l lg:w-1\/2 lg:px-c\/l border-b border-stroke-tertiary lg:border-b-0 lg:odd:border-r last:border-none overflow-hidden ressource-card\" data-aos=\"fade-up\" data-aos-delay=\"100\">\n\t\t\t\t\n<div\n\tclass=\"group card-resource-vertical flex flex-col lg:gap-c\/l  \">\n\t\t\t<!-- <a class=\"card-resource__nav\" href=\"\"><\/a> -->\n\t\n\t<div class=\"relative\"><div class=\"js-wrap image lint-ignore\n\taspect-[313\/164] md:aspect-[382\/278] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/AdobeStock_1731524834-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/AdobeStock_1731524834-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/AdobeStock_1731524834-1.webp\" alt=\"\" ><\/div>\n<\/div>\n\t\n\t<div class=\"flex flex-col grow overflow-hidden\" style=\"background-color: #ffffff\">\n\t\t\t\t\t<!-- <a class=\"card-resource__nav\" href=\"\"><\/a> -->\n\t\t\n\t\t<div class=\"card-resource__body flex flex-col grow py-c\/xxl gap-c\/xl lg:pt-0 lg:pr-c\/xxl lg:pb-c\/l lg:gap-c\/l \">\n\t\t\t\n\t<div class=\"flex flex-row flex-wrap gap-c\/s\">\n\t\t\t<span class=\"tag body-small text-text-secondary-aa bg-background-secondary py-c\/xs px-c\/m w-max rounded-[4px]\">\n\t\t\tIntelligence omni agent\t\t<\/span>\n\t\t<\/div>\n\n\t\t\t\t\t\t<div class=\"card-resource__content grow flex flex-col gap-c\/s \" data-aos=\"fade-up\" data-aos-once=\"true\">\n\t\t\t\t\t\t\t\t<h2 style=\"\"\n\t\t\t\tclass=\"group-hover:text-text-highlight-aaa card-resource__title leading-[1.21] subhead-medium\n\t\t\t\toverflow-ellipsis line-clamp-3\t\t\t\t\">\n\t\t\t\t<a href=\"https:\/\/www.calabrio.com\/fr\/blog\/comment-les-agents-dia-reorganisent-discretement-le-temps-de-traitement-le-sentiment-et-les-notes-dassurance-qualite\/\" aria-label=\"Comment les agents d&rsquo;IA r\u00e9organisent discr\u00e8tement le temps de traitement, le sentiment et les notes d&rsquo;assurance qualit\u00e9\">\n\t\t\t\t\tComment les agents d&rsquo;IA r\u00e9organisent discr\u00e8tement le temps de traitement, le sentiment et les notes d&rsquo;assurance qualit\u00e9\t\t\t\t<\/a>\n\t\t\t<\/h2>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\n\t\t\t\t\t<div class=\"card-resource__footer\" data-aos=\"fade-up\" data-aos-once=\"true\">\n\t\t\t\t\t<a\t\tclass=\"card-resource__link btn-text-link hover:lg:gap-[32px]\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/blog\/comment-les-agents-dia-reorganisent-discretement-le-temps-de-traitement-le-sentiment-et-les-notes-dassurance-qualite\/\" title=\"Read More\" aria-label=\"Read More\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore text-text-action\"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Read More<\/span>\n\t<\/a>\n\t\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"w-full mb-c\/xxl lg:mb-c\/l lg:w-1\/2 lg:px-c\/l border-b border-stroke-tertiary lg:border-b-0 lg:odd:border-r last:border-none overflow-hidden ressource-card\" data-aos=\"fade-up\" data-aos-delay=\"0\">\n\t\t\t\t\n<div\n\tclass=\"group card-resource-vertical flex flex-col lg:gap-c\/l  \">\n\t\t\t<!-- <a class=\"card-resource__nav\" href=\"\"><\/a> -->\n\t\n\t<div class=\"relative\"><div class=\"js-wrap image lint-ignore\n\taspect-[313\/164] md:aspect-[382\/278] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/My-Calabrio-blog-post-header-4-2048x1152-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/My-Calabrio-blog-post-header-4-2048x1152-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/My-Calabrio-blog-post-header-4-2048x1152-1.webp\" alt=\"\" ><\/div>\n<\/div>\n\t\n\t<div class=\"flex flex-col grow overflow-hidden\" style=\"background-color: #ffffff\">\n\t\t\t\t\t<!-- <a class=\"card-resource__nav\" href=\"\"><\/a> -->\n\t\t\n\t\t<div class=\"card-resource__body flex flex-col grow py-c\/xxl gap-c\/xl lg:pt-0 lg:pr-c\/xxl lg:pb-c\/l lg:gap-c\/l \">\n\t\t\t\n\t<div class=\"flex flex-row flex-wrap gap-c\/s\">\n\t\t\t<span class=\"tag body-small text-text-secondary-aa bg-background-secondary py-c\/xs px-c\/m w-max rounded-[4px]\">\n\t\t\tGestion du personnel\t\t<\/span>\n\t\t<\/div>\n\n\t\t\t\t\t\t<div class=\"card-resource__content grow flex flex-col gap-c\/s \" data-aos=\"fade-up\" data-aos-once=\"true\">\n\t\t\t\t\t\t\t\t<h2 style=\"\"\n\t\t\t\tclass=\"group-hover:text-text-highlight-aaa card-resource__title leading-[1.21] subhead-medium\n\t\t\t\toverflow-ellipsis line-clamp-3\t\t\t\t\">\n\t\t\t\t<a href=\"https:\/\/www.calabrio.com\/fr\/blog\/lobservance-en-temps-reel-au-dela-de-la-plateforme-ccaas\/\" aria-label=\"L&rsquo;observance en temps r\u00e9el au-del\u00e0 de la plateforme CCaaS\">\n\t\t\t\t\tL&rsquo;observance en temps r\u00e9el au-del\u00e0 de la plateforme CCaaS\t\t\t\t<\/a>\n\t\t\t<\/h2>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\n\t\t\t\t\t<div class=\"card-resource__footer\" data-aos=\"fade-up\" data-aos-once=\"true\">\n\t\t\t\t\t<a\t\tclass=\"card-resource__link btn-text-link hover:lg:gap-[32px]\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/blog\/lobservance-en-temps-reel-au-dela-de-la-plateforme-ccaas\/\" title=\"Read More\" aria-label=\"Read More\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore text-text-action\"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Read More<\/span>\n\t<\/a>\n\t\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"w-full mb-c\/xxl lg:mb-c\/l lg:w-1\/2 lg:px-c\/l border-b border-stroke-tertiary lg:border-b-0 lg:odd:border-r last:border-none overflow-hidden ressource-card\" data-aos=\"fade-up\" data-aos-delay=\"100\">\n\t\t\t\t\n<div\n\tclass=\"group card-resource-vertical flex flex-col lg:gap-c\/l  \">\n\t\t\t<!-- <a class=\"card-resource__nav\" href=\"\"><\/a> -->\n\t\n\t<div class=\"relative\"><div class=\"js-wrap image lint-ignore\n\taspect-[313\/164] md:aspect-[382\/278] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/Winter-G2.jpg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/Winter-G2.jpg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/Winter-G2.jpg\" alt=\"\" ><\/div>\n<\/div>\n\t\n\t<div class=\"flex flex-col grow overflow-hidden\" style=\"background-color: #ffffff\">\n\t\t\t\t\t<!-- <a class=\"card-resource__nav\" href=\"\"><\/a> -->\n\t\t\n\t\t<div class=\"card-resource__body flex flex-col grow py-c\/xxl gap-c\/xl lg:pt-0 lg:pr-c\/xxl lg:pb-c\/l lg:gap-c\/l \">\n\t\t\t\n\t<div class=\"flex flex-row flex-wrap gap-c\/s\">\n\t\t\t<span class=\"tag body-small text-text-secondary-aa bg-background-secondary py-c\/xs px-c\/m w-max rounded-[4px]\">\n\t\t\tCommentaires\t\t<\/span>\n\t\t<\/div>\n\n\t\t\t\t\t\t<div class=\"card-resource__content grow flex flex-col gap-c\/s \" data-aos=\"fade-up\" data-aos-once=\"true\">\n\t\t\t\t\t\t\t\t<h2 style=\"\"\n\t\t\t\tclass=\"group-hover:text-text-highlight-aaa card-resource__title leading-[1.21] subhead-medium\n\t\t\t\toverflow-ellipsis line-clamp-3\t\t\t\t\">\n\t\t\t\t<a href=\"https:\/\/www.calabrio.com\/fr\/blog\/evalue-par-les-clients-reconnu-par-g2-les-victoires-hivernales-de-calabrio\/\" aria-label=\"Evalu\u00e9 par les clients, reconnu par G2 : Les victoires hivernales de Calabrio\">\n\t\t\t\t\tEvalu\u00e9 par les clients, reconnu par G2 : Les victoires hivernales de Calabrio\t\t\t\t<\/a>\n\t\t\t<\/h2>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\n\t\t\t\t\t<div class=\"card-resource__footer\" data-aos=\"fade-up\" data-aos-once=\"true\">\n\t\t\t\t\t<a\t\tclass=\"card-resource__link btn-text-link hover:lg:gap-[32px]\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/blog\/evalue-par-les-clients-reconnu-par-g2-les-victoires-hivernales-de-calabrio\/\" title=\"Read More\" aria-label=\"Read More\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore text-text-action\"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Read More<\/span>\n\t<\/a>\n\t\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"w-full mb-c\/xxl lg:mb-c\/l lg:w-1\/2 lg:px-c\/l border-b border-stroke-tertiary lg:border-b-0 lg:odd:border-r last:border-none overflow-hidden ressource-card\" data-aos=\"fade-up\" data-aos-delay=\"0\">\n\t\t\t\t\n<div\n\tclass=\"group card-resource-vertical flex flex-col lg:gap-c\/l  \">\n\t\t\t<!-- <a class=\"card-resource__nav\" href=\"\"><\/a> -->\n\t\n\t<div class=\"relative\"><div class=\"js-wrap image lint-ignore\n\taspect-[313\/164] md:aspect-[382\/278] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/Omni-Agent-2048x1152-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/Omni-Agent-2048x1152-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/Omni-Agent-2048x1152-1.webp\" alt=\"\" ><\/div>\n<\/div>\n\t\n\t<div class=\"flex flex-col grow overflow-hidden\" style=\"background-color: #ffffff\">\n\t\t\t\t\t<!-- <a class=\"card-resource__nav\" href=\"\"><\/a> -->\n\t\t\n\t\t<div class=\"card-resource__body flex flex-col grow py-c\/xxl gap-c\/xl lg:pt-0 lg:pr-c\/xxl lg:pb-c\/l lg:gap-c\/l \">\n\t\t\t\n\t<div class=\"flex flex-row flex-wrap gap-c\/s\">\n\t\t\t<span class=\"tag body-small text-text-secondary-aa bg-background-secondary py-c\/xs px-c\/m w-max rounded-[4px]\">\n\t\t\tIntelligence omni agent\t\t<\/span>\n\t\t<\/div>\n\n\t\t\t\t\t\t<div class=\"card-resource__content grow flex flex-col gap-c\/s \" data-aos=\"fade-up\" data-aos-once=\"true\">\n\t\t\t\t\t\t\t\t<h2 style=\"\"\n\t\t\t\tclass=\"group-hover:text-text-highlight-aaa card-resource__title leading-[1.21] subhead-medium\n\t\t\t\toverflow-ellipsis line-clamp-3\t\t\t\t\">\n\t\t\t\t<a href=\"https:\/\/www.calabrio.com\/fr\/blog\/decouvrez-omni-agent-intelligence-la-nouvelle-norme-de-qualite\/\" aria-label=\"D\u00e9couvrez Omni Agent Intelligence : La nouvelle norme de qualit\u00e9\">\n\t\t\t\t\tD\u00e9couvrez Omni Agent Intelligence : La nouvelle norme de qualit\u00e9\t\t\t\t<\/a>\n\t\t\t<\/h2>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\n\t\t\t\t\t<div class=\"card-resource__footer\" data-aos=\"fade-up\" data-aos-once=\"true\">\n\t\t\t\t\t<a\t\tclass=\"card-resource__link btn-text-link hover:lg:gap-[32px]\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/blog\/decouvrez-omni-agent-intelligence-la-nouvelle-norme-de-qualite\/\" title=\"Read More\" aria-label=\"Read More\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore text-text-action\"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Read More<\/span>\n\t<\/a>\n\t\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n<\/div>\n\t\t\t<\/div>\n\t<div class=\"cal-pagination flex w-full\">\n\t\t<span aria-current=\"page\" class=\"page-numbers current\">1<\/span>\n<a class=\"page-numbers\" href=\"https:\/\/www.calabrio.com\/fr\/blog\/decouvrez-omni-agent-intelligence-la-nouvelle-norme-de-qualite\/page\/2\/\">2<\/a>\n<span class=\"page-numbers dots\">\u2026<\/span>\n<a class=\"page-numbers\" 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