{"id":23472,"date":"2025-02-17T13:19:34","date_gmt":"2025-02-17T13:19:34","guid":{"rendered":"https:\/\/www.calabrio.com\/le-guide-du-cercle-interieur-americain-sur-loptimisation-de-la-main-doeuvre-omnicanale-2025\/"},"modified":"2025-09-02T06:06:43","modified_gmt":"2025-09-02T06:06:43","slug":"le-guide-du-cercle-interieur-americain-sur-loptimisation-de-la-main-doeuvre-omnicanale-2025","status":"publish","type":"page","link":"https:\/\/www.calabrio.com\/fr\/le-guide-du-cercle-interieur-americain-sur-loptimisation-de-la-main-doeuvre-omnicanale-2025\/","title":{"rendered":"Le guide du cercle int\u00e9rieur am\u00e9ricain sur l&rsquo;optimisation de la main-d&rsquo;\u0153uvre omnicanale 2025"},"content":{"rendered":"\n<section\n\tid=\"\"\n\tclass=\"flex flex-col lg:flex-row justify-center items-stretch\"\n\tdata-theme-block-id=\"block_f5f2dd71f28f396d8d835cc19fcba2d8\"\n\tdata-aos=\"fade-up\"\n>\n\t\t<div\n\t\tclass=\"hero-with-form__left w-full lg:w-1\/2\"\n\t\tstyle=\"background-color: #D2F3FA\"\n\t>\n\t\t\t\t\t<div class=\"p-l\/xxl md:px-c\/xxl md:py-0 lg:p-c\/xxl lg:my-l\/m\">\n\t\t\t\t<div class=\"flex flex-col gap-c\/l md:py-l\/m\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<h1 style=\"color: #080F21\"\n\t\t\t\t\tclass=\"heading-medium text-center\">\n\t\t\t\t\t\tLe guide du cercle int\u00e9rieur am\u00e9ricain sur l&#039;optimisation de la main-d&#039;\u0153uvre omnicanale 2025\t\t\t\t<\/h1>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div style=\"color: #344679\" class=\"wysiwyg text-center\">\n\t\t\t\t\t\t<p>\u00ab\u00a0The Inner Circle Guide to Omnichannel Workforce Optimization\u00a0\u00bb de ContactBabel est un rapport annuel qui fait autorit\u00e9 sur les solutions WFO et WEM d&rsquo;aujourd&rsquo;hui. S&rsquo;appuyant sur des enqu\u00eates men\u00e9es aupr\u00e8s de dirigeants, d&rsquo;agents et de clients de centres de contact internationaux, le guide Inner Circle offre un aper\u00e7u de la r\u00e9alit\u00e9 de la mise en \u0153uvre et de l&rsquo;utilisation des solutions et fournit des informations sur les derniers d\u00e9veloppements affectant la vie dans les centres de contact.<\/p>\n<p>Le rapport de cette ann\u00e9e explore la fa\u00e7on dont les strat\u00e9gies omnicanales, l&rsquo;IA et la technologie cloud transforment l&rsquo;optimisation de la main-d&rsquo;\u0153uvre, renforcent l&rsquo;efficacit\u00e9 et am\u00e9liorent la performance des agents.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t<\/div>\n\t\n\t\t\t<div\n\t\t\tclass=\"w-full lg:w-1\/2 flex items-center hero-with-form__right\"\n\t\t\tstyle=\"\"\n\t\t>\n\t\t\t<!-- <iframe src=\"https:\/\/info.calabrio.com\/l\/134381\/2025-02-13\/8xsvs2\" width=\"100%\" height=\"500\"><\/iframe> -->\n\n<!-- New Iframe -->\n<iframe src=\"https:\/\/marketing.calabrio.com\/l\/1043281\/2025-04-09\/5b78vt\" width=\"100%\" height=\"700\" type=\"text\/html\" frameborder=\"0\" allowtransparency=\"true\" style=\"border: 0\"><\/iframe>\t\t<\/div>\n\t<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_f5f2dd71f28f396d8d835cc19fcba2d8\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<section\n\tid=\"\"\n\tdata-theme-block-id=\"block_1ffa877e63ef5b10f325d824128832f1\"\n\tstyle=\"\"\n\t>\n\t\t<div class=\"section-header lint-ignore\" style=\"\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"w-full xl:px-page-margin py-l\/m md:pt-0 lg:py-l\/m mx-auto text-center flex flex-col gap-c\/l\">\n\t\t\t\t\n\t\t\t\t\t\t<h2\t\t\tstyle=\"color: #080F21\"\n\t\t\tclass=\"heading-large text-primary\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\tPrincipaux points \u00e0 retenir\t\t<\/h2 >\n\t\t\n\t\t\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_1ffa877e63ef5b10f325d824128832f1\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 80px !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 0px !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_1ffa877e63ef5b10f325d824128832f1\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 80px !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 0px !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n\t<section\n\t\tclass=\"container py-l\/m overflow-hidden\"\n\t\tdata-theme-block-id=\"block_e57284ee36c55898adea5f3fd55b050a\"\n\t\tid=\"\"\n\t\tdata-aos=\"fade-up\"\n\t>\n\t\t<div class=\"block w-[calc(100vw)] lg:w-full -ml-page-margin lg:-ml-0\">\n\t\t\t\n\t<section\n\tclass=\"swiper  swiper--navigation-rounded swiper--margin-two-sides swiper--md-hide-navigation\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1.11,\"spaceBetween\":16,\"breakpoints\":{\"680\":{\"slidesPerView\":2.24},\"744\":{\"enabled\":false},\"1024\":{\"enabled\":false}},\"navigation\":{\"nextEl\":\".swiper-button-next\",\"prevEl\":\".swiper-button-prev\"},\"navCenteredImage\":true}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper md:flex-col md:gap-0 md:pl-0 lg:flex-col lg:pl-0\">\n\t\n<div class=\"w-full h-full relative py-c\/xxl  swiper-slide !h-auto\">\n\t<div\n\t\tclass=\"w-full h-full flex flex-col-reverse justify-end md:flex-row md:justify-between md:items-center gap-l\/m md:gap-0 \">\n\t\t<div class=\"w-full h-full md:w-[50%] lg:w-[65%] xl:w-[51%] md:gap-l\/xxl md:px-page-margin lg:px-l\/m lg:p-l\/mxl:p-l\/m flex items-center\">\n\t\t\t<div class=\"flex flex-col flex-grow gap-c\/s md:gap-0 lg:gap-c\/xxl h-full justify-between\">\n\t\t\t\t<div class=\"w-full mx-auto flex flex-col gap-c\/m md:gap-c\/m\">\n\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"wysiwyg text-navy-40 pb-l\/xs\"\n\t\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t\t\tstyle=\"color: #344679\">\n\t\t\t\t\t<ul>\n<li><b>L&rsquo;essor de l&rsquo;omnichannel :<\/b> Plus de 25 % des interactions sont d\u00e9sormais num\u00e9riques, ce qui n\u00e9cessite de nouvelles approches WFO.<\/li>\n<li><b>WFM pilot\u00e9 par l&rsquo;IA :<\/b> l&rsquo;IA r\u00e9organise la planification, les pr\u00e9visions et l&rsquo;assistance aux agents.<\/li>\n<li>L<b>&lsquo;adoption du cloud est en hausse :<\/b> 65% des centres de contact pr\u00e9voient de migrer les solutions WFO vers le cloud.<\/li>\n<li><b>Donner aux agents les moyens de r\u00e9ussir :<\/b> La formation, le coaching et la ludification am\u00e9liorent l&rsquo;engagement et la productivit\u00e9.<\/li>\n<li><b>Les d\u00e9fis \u00e0 relever :<\/b> Les processus cloisonn\u00e9s, l&rsquo;absence de strat\u00e9gie omnicanale et les syst\u00e8mes existants restent des obstacles majeurs.<\/li>\n<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n<div class=\"relative w-full md:w-[50%] lg:w-[49%]\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\t aspect-[280\/313] md:aspect-[372\/588] lg:aspect-square max-w-[588px] image--cover\t\" data-module=\"image\" data-aos=fade-up data-aos-delay=100>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/Untitled-design-37-1.png\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/Untitled-design-37-1.png\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/Untitled-design-37-1.png 1000w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/Untitled-design-37-1-300x300.png 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/Untitled-design-37-1-150x150.png 150w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/Untitled-design-37-1-768x768.png 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/Untitled-design-37-1-600x600.png 600w\" alt=\"\" ><\/div>\n\t\n\t<\/div>\n<\/div>\n<\/div>\n\t<\/div>\n\t\n\t\t\t\t\t<button\n\t\t\t\tclass=\"swiper-button-prev\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive pr\u00e9c\u00e9dente du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\t<button\n\t\t\t\tclass=\"swiper-button-next\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive suivante du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\n\t\n\t\t<\/section>\n\t\t<\/div>\n\t<\/section>\n\t<style>\n\t[data-theme-block-id=\"block_e57284ee36c55898adea5f3fd55b050a\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":231,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"footnotes":""},"class_list":["post-23472","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Inner Circle Guide to Omnichannel Workforce optimization | Calabrio<\/title>\n<meta name=\"description\" content=\"T\u00e9l\u00e9chargez l&#039;\u00e9dition US 2025 du Guide Inner Circle sur la main-d&#039;\u0153uvre omnicanale. optimisation 2025 par ContactBabel. D\u00e9couvrez les derni\u00e8res solutions et tendances.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.calabrio.com\/fr\/le-guide-du-cercle-interieur-americain-sur-loptimisation-de-la-main-doeuvre-omnicanale-2025\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Le guide du cercle int\u00e9rieur am\u00e9ricain sur l&#039;optimisation de la main-d&#039;\u0153uvre omnicanale 2025\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.calabrio.com\/fr\/le-guide-du-cercle-interieur-americain-sur-loptimisation-de-la-main-doeuvre-omnicanale-2025\/\" \/>\n<meta property=\"og:site_name\" content=\"Calabrio\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/pages\/Calabrio\/312159772174664\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-02T06:06:43+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/UI-Product-shot-1-1.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@calabrio\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.calabrio.com\\\/fr\\\/le-guide-du-cercle-interieur-americain-sur-loptimisation-de-la-main-doeuvre-omnicanale-2025\\\/\",\"url\":\"https:\\\/\\\/www.calabrio.com\\\/fr\\\/le-guide-du-cercle-interieur-americain-sur-loptimisation-de-la-main-doeuvre-omnicanale-2025\\\/\",\"name\":\"Inner Circle Guide to Omnichannel Workforce optimization | Calabrio\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.calabrio.com\\\/fr\\\/#website\"},\"datePublished\":\"2025-02-17T13:19:34+00:00\",\"dateModified\":\"2025-09-02T06:06:43+00:00\",\"description\":\"T\u00e9l\u00e9chargez l'\u00e9dition US 2025 du Guide Inner Circle sur la main-d'\u0153uvre omnicanale. optimisation 2025 par ContactBabel. D\u00e9couvrez les derni\u00e8res solutions et tendances.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.calabrio.com\\\/fr\\\/le-guide-du-cercle-interieur-americain-sur-loptimisation-de-la-main-doeuvre-omnicanale-2025\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.calabrio.com\\\/fr\\\/le-guide-du-cercle-interieur-americain-sur-loptimisation-de-la-main-doeuvre-omnicanale-2025\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.calabrio.com\\\/fr\\\/le-guide-du-cercle-interieur-americain-sur-loptimisation-de-la-main-doeuvre-omnicanale-2025\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.calabrio.com\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Le guide du cercle int\u00e9rieur am\u00e9ricain sur l&#8217;optimisation de la main-d&#8217;\u0153uvre omnicanale 2025\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.calabrio.com\\\/fr\\\/#website\",\"url\":\"https:\\\/\\\/www.calabrio.com\\\/fr\\\/\",\"name\":\"Calabrio\",\"description\":\"Workforce Engagement Management Software\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.calabrio.com\\\/fr\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.calabrio.com\\\/fr\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.calabrio.com\\\/fr\\\/#organization\",\"name\":\"Calabrio\",\"url\":\"https:\\\/\\\/www.calabrio.com\\\/fr\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/www.calabrio.com\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.calabrio.com\\\/wp-content\\\/uploads\\\/2025\\\/01\\\/Group-1707478765.png\",\"contentUrl\":\"https:\\\/\\\/www.calabrio.com\\\/wp-content\\\/uploads\\\/2025\\\/01\\\/Group-1707478765.png\",\"width\":1360,\"height\":984,\"caption\":\"Calabrio\"},\"image\":{\"@id\":\"https:\\\/\\\/www.calabrio.com\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/pages\\\/Calabrio\\\/312159772174664\",\"https:\\\/\\\/x.com\\\/calabrio\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/calabrio\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Inner Circle Guide to Omnichannel Workforce optimization | Calabrio","description":"T\u00e9l\u00e9chargez l'\u00e9dition US 2025 du Guide Inner Circle sur la main-d'\u0153uvre omnicanale. optimisation 2025 par ContactBabel. D\u00e9couvrez les derni\u00e8res solutions et tendances.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.calabrio.com\/fr\/le-guide-du-cercle-interieur-americain-sur-loptimisation-de-la-main-doeuvre-omnicanale-2025\/","og_locale":"fr_FR","og_type":"article","og_title":"Le guide du cercle int\u00e9rieur am\u00e9ricain sur l'optimisation de la main-d'\u0153uvre omnicanale 2025","og_url":"https:\/\/www.calabrio.com\/fr\/le-guide-du-cercle-interieur-americain-sur-loptimisation-de-la-main-doeuvre-omnicanale-2025\/","og_site_name":"Calabrio","article_publisher":"https:\/\/www.facebook.com\/pages\/Calabrio\/312159772174664","article_modified_time":"2025-09-02T06:06:43+00:00","og_image":[{"url":"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/UI-Product-shot-1-1.png","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_site":"@calabrio","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.calabrio.com\/fr\/le-guide-du-cercle-interieur-americain-sur-loptimisation-de-la-main-doeuvre-omnicanale-2025\/","url":"https:\/\/www.calabrio.com\/fr\/le-guide-du-cercle-interieur-americain-sur-loptimisation-de-la-main-doeuvre-omnicanale-2025\/","name":"Inner Circle Guide to Omnichannel Workforce optimization | Calabrio","isPartOf":{"@id":"https:\/\/www.calabrio.com\/fr\/#website"},"datePublished":"2025-02-17T13:19:34+00:00","dateModified":"2025-09-02T06:06:43+00:00","description":"T\u00e9l\u00e9chargez l'\u00e9dition US 2025 du Guide Inner Circle sur la main-d'\u0153uvre omnicanale. optimisation 2025 par ContactBabel. D\u00e9couvrez les derni\u00e8res solutions et tendances.","breadcrumb":{"@id":"https:\/\/www.calabrio.com\/fr\/le-guide-du-cercle-interieur-americain-sur-loptimisation-de-la-main-doeuvre-omnicanale-2025\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.calabrio.com\/fr\/le-guide-du-cercle-interieur-americain-sur-loptimisation-de-la-main-doeuvre-omnicanale-2025\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.calabrio.com\/fr\/le-guide-du-cercle-interieur-americain-sur-loptimisation-de-la-main-doeuvre-omnicanale-2025\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.calabrio.com\/fr\/"},{"@type":"ListItem","position":2,"name":"Le guide du cercle int\u00e9rieur am\u00e9ricain sur l&#8217;optimisation de la main-d&#8217;\u0153uvre omnicanale 2025"}]},{"@type":"WebSite","@id":"https:\/\/www.calabrio.com\/fr\/#website","url":"https:\/\/www.calabrio.com\/fr\/","name":"Calabrio","description":"Workforce Engagement Management Software","publisher":{"@id":"https:\/\/www.calabrio.com\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.calabrio.com\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/www.calabrio.com\/fr\/#organization","name":"Calabrio","url":"https:\/\/www.calabrio.com\/fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.calabrio.com\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/Group-1707478765.png","contentUrl":"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/Group-1707478765.png","width":1360,"height":984,"caption":"Calabrio"},"image":{"@id":"https:\/\/www.calabrio.com\/fr\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/pages\/Calabrio\/312159772174664","https:\/\/x.com\/calabrio","https:\/\/www.linkedin.com\/company\/calabrio"]}]}},"featured_image_src":null,"featured_image_src_square":null,"_links":{"self":[{"href":"https:\/\/www.calabrio.com\/fr\/wp-json\/wp\/v2\/pages\/23472","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.calabrio.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.calabrio.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.calabrio.com\/fr\/wp-json\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/www.calabrio.com\/fr\/wp-json\/wp\/v2\/comments?post=23472"}],"version-history":[{"count":0,"href":"https:\/\/www.calabrio.com\/fr\/wp-json\/wp\/v2\/pages\/23472\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.calabrio.com\/fr\/wp-json\/wp\/v2\/media?parent=23472"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}