{"id":32564,"date":"2025-06-20T08:45:05","date_gmt":"2025-06-20T08:45:05","guid":{"rendered":"https:\/\/www.calabrio.com\/virtual-customer-connect-uk-regardez-les-moments-forts\/"},"modified":"2025-09-02T06:06:03","modified_gmt":"2025-09-02T06:06:03","slug":"virtual-customer-connect-uk-regardez-les-moments-forts","status":"publish","type":"page","link":"https:\/\/www.calabrio.com\/fr\/virtual-customer-connect-uk-regardez-les-moments-forts\/","title":{"rendered":"Virtual Customer Connect UK : Regardez les moments forts"},"content":{"rendered":"\n\t<section\n\t\tclass=\"secondary-hero-card relative overflow-hidden\"\n\t\tid=\"\"\n\t\tstyle=\"background-color: #080F21\"\n\t\tdata-theme-block-id=\"block_e554a1541effb40ce59a9c37a34d285b\"\n\t\tdata-aos=\"fade-up\"\n\t>\n\t\t\t\t\t<div class=\"container overflow-hidden pt-l\/m container lg:pt-l\/xxl\">\n\n\t\t\t\t\n\t\t\t\t<div class=\"relative z-10 flex flex-col py-l\/m text-center md:px-c\/xxl lg:px-0 md:py-l\/m md:mb-l\/m gap-c\/l lg:max-w-[960px] mx-auto\">\n\t\t\t\t\t\n\t\t\t\t<div class=\"flex flex-col gap-c\/l dark-mode text-text-primary-aaa\">\n\t\t\t\t\t\t\t\t\t\t<h1\t\t\t\t\tstyle=\"color: #FFFFFF\"\n\t\t\t\t\tclass=\"heading-large\"\n\t\t\t\t\t>\n\t\t\t\t\t\tConnexion avec les clients britanniques \u00e0 la demande\t\t\t\t<\/h1 >\n\t\t\t\n\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"wysiwyg\"\n\t\t\t\t\t\tstyle=\"color: #C4CDE3\"\n\t\t\t\t\t><p>Le meilleur de UK Customer Connect est maintenant disponible \u00e0 la demande. \u00c9coutez les commentaires d&rsquo;experts, les histoires de r\u00e9ussite v\u00e9cues et un aper\u00e7u des prochaines \u00e9tapes pour Calabrio.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"flex flex-col py-c\/m gap-c\/m sm:flex-row sm:justify-center\">\n\t\t\t\t\t\t<a\t\tclass=\"btn-primary pl-c\/l pr-c\/l\"\n\t\t href=\"#AccessRecording\" title=\"Access recordings\" aria-label=\"Access recordings\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text\">Access recordings<\/span>\n\t<\/a>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\n\t\t\t<div class=\"absolute z-0 inset-0 -top-[36%] left-0\">\n\t\t\t\t<svg width=\"512\" height=\"630\" viewBox=\"0 0 512 630\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<ellipse opacity=\"0.5\" cx=\"-153.5\" cy=\"225.5\" rx=\"665.5\" ry=\"404.5\" fill=\"url(#paint0_radial_1_959)\"\/>\n<defs>\n<radialGradient id=\"paint0_radial_1_959\" cx=\"0\" cy=\"0\" r=\"1\" gradientUnits=\"userSpaceOnUse\" gradientTransform=\"translate(-153.5 225.5) rotate(90) scale(404.5 665.5)\">\n<stop stop-color=\"#355FD4\"\/>\n<stop offset=\"1\" stop-color=\"#355FD4\" stop-opacity=\"0\"\/>\n<\/radialGradient>\n<\/defs>\n<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"absolute bottom-[94%] md:bottom-[33%] lg:bottom-[37%] left-0\">\n\t\t\t\t<div class=\"js-wrap image lint-ignore\n\tmax-w-[218px]\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Image-right-2.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Image-right-2.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Image-right-2.webp 217w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Image-right-2-198x300.webp 198w\" alt=\"secondary-hero-card\" ><\/div>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"absolute top-[65%] md:top-[53%] lg:top-[100%] transform lg:-translate-y-full right-0\">\n\t\t\t\t<div class=\"js-wrap image lint-ignore\n\tmax-w-[348px]\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Image-right-3.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Image-right-3.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Image-right-3.webp 347w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Image-right-3-270x300.webp 270w\" alt=\"secondary-hero-card\" ><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_e554a1541effb40ce59a9c37a34d285b\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\n<section\n\tid=\"\"\n\tclass=\"flex flex-col gap-l\/xxl md:gap-l\/m py-l\/xxl container card-grid\"\n\tdata-theme-block-id=\"block_3326779e408d90bacf2efafe43ce498f\"\n\tdata-aos=\"fade-up\"\n>\n\t\n\t\t\t<div class=\"block w-[calc(100vw)] md:w-full -ml-page-margin md:-ml-0 md:px-c\/xs\">\n\t\t\t\n\t<section\n\tclass=\"swiper  swiper--navigation-rounded swiper--md-hide-navigation swiper--margin-left\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1.2466,\"spaceBetween\":16,\"breakpoints\":{\"744\":{\"enabled\":false}},\"navigation\":{\"nextEl\":\".swiper-button-next\",\"prevEl\":\".swiper-button-prev\"},\"navCenteredImage\":true}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper md:!grid md:grid-cols-2 md:gap-y-l\/m md:gap-x-l\/xs\">\n\t\n<div\n\tclass=\"card-image flex flex-col gap-c\/m swiper-slide !h-auto border-b-thin border-stroke-secondary lint-ignore\"\n\tstyle=\"background-color: #FFFFFF\"\n\t>\n\t<div class=\"js-wrap image lint-ignore\n\tcard-image__image absolute  aspect-[35\/29] lg:aspect-[572\/286] image--cover\t\" data-module=\"image\" loading=lazy >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/15.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/15.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/15.webp 1200w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/15-300x157.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/15-1024x535.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/15-768x401.webp 768w\" alt=\"\" ><\/div>\n\n\t\t<div\n\t\tclass=\"card-image__content flex flex-col flex-grow gap-c\/s pt-c\/m pr-c\/xxl pb-c\/l\">\n\t\t\t\t<h2 style=\"color: #080F21\" class=\"card-image__title\n\t\tfont-medium  md:body-medium body-large lg:body-large\" data-aos=\"fade-up\">\n\t\t\tBeyond the Metrics: How Happier Agents Drive CX Success \t<\/h2>\n\n\t\t\t\t<div\n\t\t\tstyle=\"color: #76767E\"\n\t\t\tclass=\"card-image__caption text-text-tertiary-aa wysiwyg--small\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\tdata-aos-delay=\"100\"\n\t\t>\n\t\t\t<p>Rejoignez Martin Teasdale, animateur de Get out of Wrap, pour une session inspirante sur le pouvoir des \u00e9quipes de centres de contact engag\u00e9es et \u00e9panouies. Martin remettra en question les mentalit\u00e9s traditionnelles en mati\u00e8re de performance et r\u00e9v\u00e9lera comment les responsables CX peuvent atteindre \u00e0 la fois leurs KPI de niveau de service et leurs objectifs de chiffre d&rsquo;affaires en se concentrant sur leur atout le plus pr\u00e9cieux : les personnes. Il explorera le passage des \u00ab emplois \u00bb des centres de contact \u00e0 des carri\u00e8res int\u00e9ressantes, en partageant des exemples concrets de r\u00e9ussite de grandes marques avec lesquelles il a travaill\u00e9 tout au long de sa carri\u00e8re.<\/p>\n<p><a href=\"?wchannelid=9cklo398l3&amp;wmediaid=iy001zm1te\">Regarder l&rsquo;enregistrement<\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div\n\tclass=\"card-image flex flex-col gap-c\/m swiper-slide !h-auto border-b-thin border-stroke-secondary lint-ignore\"\n\tstyle=\"background-color: #FFFFFF\"\n\t>\n\t<div class=\"js-wrap image lint-ignore\n\tcard-image__image absolute  aspect-[35\/29] lg:aspect-[572\/286] image--cover\t\" data-module=\"image\" loading=lazy >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/Copy-of-Modern-Elegant-Branding-Tips-Carousel-Instagram-Post-1200-x-627-px-1-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/Copy-of-Modern-Elegant-Branding-Tips-Carousel-Instagram-Post-1200-x-627-px-1-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/Copy-of-Modern-Elegant-Branding-Tips-Carousel-Instagram-Post-1200-x-627-px-1-1.webp 1080w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/Copy-of-Modern-Elegant-Branding-Tips-Carousel-Instagram-Post-1200-x-627-px-1-1-300x157.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/Copy-of-Modern-Elegant-Branding-Tips-Carousel-Instagram-Post-1200-x-627-px-1-1-1024x535.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/Copy-of-Modern-Elegant-Branding-Tips-Carousel-Instagram-Post-1200-x-627-px-1-1-768x401.webp 768w\" alt=\"\" ><\/div>\n\n\t\t<div\n\t\tclass=\"card-image__content flex flex-col flex-grow gap-c\/s pt-c\/m pr-c\/xxl pb-c\/l\">\n\t\t\t\t<h2 style=\"color: #080F21\" class=\"card-image__title\n\t\tfont-medium  md:body-medium body-large lg:body-large\" data-aos=\"fade-up\">\n\t\t\tBehind the Lines at Macmillan:  Where Technology Meets  Humanity \t<\/h2>\n\n\t\t\t\t<div\n\t\t\tstyle=\"color: #76767E\"\n\t\t\tclass=\"card-image__caption text-text-tertiary-aa wysiwyg--small\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\tdata-aos-delay=\"100\"\n\t\t>\n\t\t\t<p style=\"margin-bottom: 15px\">Entrez dans le centre de contact de Macmillan Cancer Support et d\u00e9couvrez comment l&rsquo;organisation propose des conversations qui changent la vie \u00e0 grande \u00e9chelle.<\/p>\n<p>Dans ce panel, d\u00e9couvrez comment ils allient empathie et innovation pour se d\u00e9marquer dans le paysage concurrentiel de la collecte de fonds &#8211; en \u00e9quipant les \u00e9quipes pour des interactions charg\u00e9es d&rsquo;\u00e9motion, en restant agiles gr\u00e2ce \u00e0 des outils de travail intelligents et en \u00e9tablissant la confiance \u00e0 chaque appel. Un regard rare sur la fa\u00e7on dont la technologie alimente la compassion et transforme les soins en action.<\/p>\n<p><a href=\"?wchannelid=9cklo398l3&amp;wmediaid=eahdw1673c\">Regarder l&rsquo;enregistrement<\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div\n\tclass=\"card-image flex flex-col gap-c\/m swiper-slide !h-auto border-b-thin border-stroke-secondary lint-ignore\"\n\tstyle=\"background-color: #FFFFFF\"\n\t>\n\t<div class=\"js-wrap image lint-ignore\n\tcard-image__image absolute  aspect-[35\/29] lg:aspect-[572\/286] image--cover\t\" data-module=\"image\" loading=lazy >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/12-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/12-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/12-1.webp 1200w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/12-1-300x157.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/12-1-1024x535.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/12-1-768x401.webp 768w\" alt=\"\" ><\/div>\n\n\t\t<div\n\t\tclass=\"card-image__content flex flex-col flex-grow gap-c\/s pt-c\/m pr-c\/xxl pb-c\/l\">\n\t\t\t\t<h2 style=\"color: #080F21\" class=\"card-image__title\n\t\tfont-medium  md:body-medium body-large lg:body-large\" data-aos=\"fade-up\">\n\t\t\tBeyond the Benchmark \t<\/h2>\n\n\t\t\t\t<div\n\t\t\tstyle=\"color: #76767E\"\n\t\t\tclass=\"card-image__caption text-text-tertiary-aa wysiwyg--small\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\tdata-aos-delay=\"100\"\n\t\t>\n\t\t\t<p style=\"margin-bottom: 15px\">Dave Vernon, directeur au Forum, partage les r\u00e9sultats de la r\u00e9cente \u00e9tude comparative du Forum sur l&rsquo;absence, l&rsquo;attrition, la r\u00e9duction des effectifs, les niveaux de service et la vitesse moyenne de r\u00e9ponse. Il discute de la signification des chiffres et de la mani\u00e8re dont vous pouvez comparer votre entreprise \u00e0 d&rsquo;autres.<\/p>\n<p>Cette session vous donnera des chiffres \u00e0 prendre en consid\u00e9ration, mais l&rsquo;accent sera mis sur le r\u00e9cit qui accompagne les chiffres. Il est important de raconter l&rsquo;histoire de ces chiffres et de les replacer dans leur contexte en les comparant \u00e0 ceux de notre propre organisation.<\/p>\n<p><a href=\"?wchannelid=9cklo398l3&amp;wmediaid=sl88r8r10s\">Regarder l&rsquo;enregistrement<\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div\n\tclass=\"card-image flex flex-col gap-c\/m swiper-slide !h-auto border-b-thin border-stroke-secondary lint-ignore\"\n\tstyle=\"background-color: #FFFFFF\"\n\t>\n\t<div class=\"js-wrap image lint-ignore\n\tcard-image__image absolute  aspect-[35\/29] lg:aspect-[572\/286] image--cover\t\" data-module=\"image\" loading=lazy >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/Copy-of-Modern-Elegant-Branding-Tips-Carousel-Instagram-Post-1200-x-627-px.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/Copy-of-Modern-Elegant-Branding-Tips-Carousel-Instagram-Post-1200-x-627-px.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/Copy-of-Modern-Elegant-Branding-Tips-Carousel-Instagram-Post-1200-x-627-px.webp 1200w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/Copy-of-Modern-Elegant-Branding-Tips-Carousel-Instagram-Post-1200-x-627-px-300x157.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/Copy-of-Modern-Elegant-Branding-Tips-Carousel-Instagram-Post-1200-x-627-px-1024x535.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/Copy-of-Modern-Elegant-Branding-Tips-Carousel-Instagram-Post-1200-x-627-px-768x401.webp 768w\" alt=\"\" ><\/div>\n\n\t\t<div\n\t\tclass=\"card-image__content flex flex-col flex-grow gap-c\/s pt-c\/m pr-c\/xxl pb-c\/l\">\n\t\t\t\t<h2 style=\"color: #080F21\" class=\"card-image__title\n\t\tfont-medium  md:body-medium body-large lg:body-large\" data-aos=\"fade-up\">\n\t\t\tInside John Lewis Partnership: Scaling Smarter with Calabrio\t<\/h2>\n\n\t\t\t\t<div\n\t\t\tstyle=\"color: #76767E\"\n\t\t\tclass=\"card-image__caption text-text-tertiary-aa wysiwyg--small\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\tdata-aos-delay=\"100\"\n\t\t>\n\t\t\t<p>D\u00e9couvrez les coulisses de John Lewis Partnership, dont le responsable de la livraison op\u00e9rationnelle explique comment Calabrio permet d&rsquo;am\u00e9liorer l&rsquo;exp\u00e9rience des coll\u00e8gues, la qualit\u00e9 du service et de prendre des d\u00e9cisions plus intelligentes, bas\u00e9es sur les donn\u00e9es. D\u00e9couvrez comment ils optimisent les op\u00e9rations \u00e0 l&rsquo;\u00e9chelle, tant au niveau de la planification que de la performance, tout en restant agiles dans un environnement de vente au d\u00e9tail en constante \u00e9volution. Attendez-vous \u00e0 des id\u00e9es pratiques, des r\u00e9flexions honn\u00eates et de l&rsquo;inspiration sur la fa\u00e7on dont vous pouvez lib\u00e9rer plus de valeur de votre investissement dans Calabrio.<\/p>\n<p><a href=\"?wchannelid=9cklo398l3&amp;wmediaid=hyp2n3gopp\">Regarder l&rsquo;enregistrement<\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div\n\tclass=\"card-image flex flex-col gap-c\/m swiper-slide !h-auto border-b-thin border-stroke-secondary lint-ignore\"\n\tstyle=\"background-color: #FFFFFF\"\n\t>\n\t<div class=\"js-wrap image lint-ignore\n\tcard-image__image absolute  aspect-[35\/29] lg:aspect-[572\/286] image--cover\t\" data-module=\"image\" loading=lazy >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/14.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/14.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/14.webp 1200w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/14-300x157.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/14-1024x535.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/14-768x401.webp 768w\" alt=\"\" ><\/div>\n\n\t\t<div\n\t\tclass=\"card-image__content flex flex-col flex-grow gap-c\/s pt-c\/m pr-c\/xxl pb-c\/l\">\n\t\t\t\t<h2 style=\"color: #080F21\" class=\"card-image__title\n\t\tfont-medium  md:body-medium body-large lg:body-large\" data-aos=\"fade-up\">\n\t\t\tDriving the Next Chapter of Intelligence: Calabrio ONE Product Roadmap\t<\/h2>\n\n\t\t\t\t<div\n\t\t\tstyle=\"color: #76767E\"\n\t\t\tclass=\"card-image__caption text-text-tertiary-aa wysiwyg--small\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\tdata-aos-delay=\"100\"\n\t\t>\n\t\t\t<p>D\u00e9couvrez en exclusivit\u00e9 les prochaines nouveaut\u00e9s de la suite Calabrio ONE.Lors de cette session prospective, Ritu Maheshwari, VP of Product chez Calabrio, et Florian Garnier, Senior Product Marketing Manager, d\u00e9voileront les innovations \u00e0 venir dans les domaines de l&rsquo;IA, de l&rsquo;engagement des agents et de l&rsquo;analyse, con\u00e7ues pour vous aider \u00e0 optimiser les performances, \u00e0 rationaliser les op\u00e9rations et \u00e0 mieux soutenir vos \u00e9quipes. Que vous planifiez pour demain ou que vous cherchiez des solutions pour aujourd&rsquo;hui, cette session de feuille de route vous donnera la vision strat\u00e9gique n\u00e9cessaire pour garder une longueur d&rsquo;avance.<\/p>\n<p><a href=\"?wchannelid=9cklo398l3&amp;wmediaid=zk39atxo81\">Regarder l&rsquo;enregistrement<\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div\n\tclass=\"card-image flex flex-col gap-c\/m swiper-slide !h-auto border-b-thin border-stroke-secondary lint-ignore\"\n\tstyle=\"background-color: #FFFFFF\"\n\t>\n\t<div class=\"js-wrap image lint-ignore\n\tcard-image__image absolute  aspect-[35\/29] lg:aspect-[572\/286] image--cover\t\" data-module=\"image\" loading=lazy >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/6.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/6.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/6.webp 1200w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/6-300x157.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/6-1024x535.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/6-768x401.webp 768w\" alt=\"\" ><\/div>\n\n\t\t<div\n\t\tclass=\"card-image__content flex flex-col flex-grow gap-c\/s pt-c\/m pr-c\/xxl pb-c\/l\">\n\t\t\t\t<h2 style=\"color: #080F21\" class=\"card-image__title\n\t\tfont-medium  md:body-medium body-large lg:body-large\" data-aos=\"fade-up\">\n\t\t\tThe Next Horizon of WEM: Augmentation, Focus, and the Future of Work\t<\/h2>\n\n\t\t\t\t<div\n\t\t\tstyle=\"color: #76767E\"\n\t\t\tclass=\"card-image__caption text-text-tertiary-aa wysiwyg--small\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\tdata-aos-delay=\"100\"\n\t\t>\n\t\t\t<p>Rejoignez Scott Budding pour d\u00e9couvrir comment l&rsquo;IA augmente, et non remplace, les r\u00f4les des \u00e9quipes WFM et QM. D\u00e9couvrez comment une automatisation plus intelligente permet de responsabiliser les agents, d&rsquo;am\u00e9liorer les processus de planification et de qualit\u00e9, et d&rsquo;obtenir de meilleurs r\u00e9sultats pour les clients et les employ\u00e9s. Alors que nous nous \u00e9loignons des mesures traditionnelles h\u00e9rit\u00e9es, cette session vous incitera \u00e9galement \u00e0 repenser vos indicateurs de performance cl\u00e9s au sein de nos \u00e9quipes WFM et QM en particulier. Mesurez-vous ce qui compte vraiment, ou simplement ce que vous avez toujours fait ? Il est temps de se recentrer sur l&rsquo;essentiel dans les indicateurs cl\u00e9s de performance et d&rsquo;aligner les mesures sur des r\u00e9sultats commerciaux et humains significatifs.<\/p>\n<p><a href=\"?wchannelid=9cklo398l3&amp;wmediaid=vejip2v067\">Regarder l&rsquo;enregistrement<\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n\t\n\t\t\t\t\t<button\n\t\t\t\tclass=\"swiper-button-prev lg:!hidden\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive pr\u00e9c\u00e9dente du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\t<button\n\t\t\t\tclass=\"swiper-button-next lg:!hidden\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive suivante du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\n\t\n\t\t<\/section>\n\t\t<\/div>\n\t<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_3326779e408d90bacf2efafe43ce498f\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n<div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<p class=\"btn-primary center_btn\"><a href=\"#AccessRecording\" data-type=\"internal\" data-id=\"#AccessRecording\">ACC\u00c9DER \u00c0 L&rsquo;ENREGISTREMENT<br\/><\/a><\/p>\n<\/div>\n<section\n\tid=\"\"\n\tdata-theme-block-id=\"block_29816da0879dc40befe1cf77113d66eb\"\n\tstyle=\"\"\n\t>\n\t\t<div class=\"section-header lint-ignore\" style=\"\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"w-full xl:px-page-margin py-l\/m md:pt-0 lg:py-l\/m mx-auto text-center flex flex-col gap-c\/l\">\n\t\t\t\t\n\t\t\t\t\t\t<h2\t\t\tstyle=\"color: #080F21\"\n\t\t\tclass=\"heading-large text-primary\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\tNous remercions tout particuli\u00e8rement nos sponsors\t\t<\/h2 >\n\t\t\n\t\t\t\t\t<div\n\t\t\t\tclass=\"wysiwyg--large text-navy-40\"\n\t\t\t\tstyle=\"color: #344679\"\n\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\t<p>Cet \u00e9v\u00e9nement n&rsquo;aurait pas \u00e9t\u00e9 possible sans le soutien g\u00e9n\u00e9reux de nos sponsors, Five9 et RingCentral.<\/p>\n<p>&nbsp;<\/p>\n<p>Merci de nous aider \u00e0 rassembler la communaut\u00e9 WEM pour collaborer, se connecter et conduire l&rsquo;avenir de l&rsquo;exp\u00e9rience client.<\/p>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_29816da0879dc40befe1cf77113d66eb\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 0px !important;\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_29816da0879dc40befe1cf77113d66eb\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 0px !important;\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\t<section\n\t\tclass=\"team-listing\"\n\t\tid=\"\"\n\t\tstyle=\"background-color: #ff\"\n\t\tdata-theme-block-id=\"block_24393a2191389ba32edddac9d47a1251\"\n\t\tdata-module=\"team-listing\"\n\t\tdata-aos=\"fade-up\"\n\t>\n\t\t<div class=\"container\">\n\t\t\t<div class=\"centered_grid grid group-[.page-layout]:grid-cols-2 grid-cols-2 group-[.page-layout]:gap-c\/xxl gap-gutter md:gap-y-c\/xxl group-[.page-layout]:md:pr-1.5 md:!grid-cols-3\">\n\t\t\t\t\n<div\n\tclass=\"border-b-thin border-stroke-secondary cursor-pointer js-card-people group\"\n\tdata-slide=\"0\">\n\t<div class=\"relative after:absolute after:inset-0 after:hidden after:bg-black\/20 after:transition-opacity after:opacity-0 after:group-hover:opacity-100 after:pointer-events-none md:after:block\">\n\t\t<div class=\"js-wrap image lint-ignore\n\t aspect-[148\/173] md:aspect-[150\/200] lg:aspect-[282\/300] group-[.page-layout]:aspect-[140\/163] group-[.page-layout]:md:aspect-[232\/234] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project.jpg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project.jpg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project.jpg 1080w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-300x300.jpg 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-1024x1024.jpg 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-150x150.jpg 150w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-768x768.jpg 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-600x600.jpg 600w\" alt=\"\" ><\/div>\n\n\t\t\t<button\t\tclass=\"btn-icon absolute right-c\/m bottom-c\/m hidden rounded-full shadow-m transition-opacity ease-in opacity-0 group-hover:opacity-100 pointer-events-none md:block\"\n\t\t\t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text sr-only\">See information RingCentral<\/span>\n\t<\/button>\n\t<\/div>\n\n\t\t\t<div class=\"pt-c\/m pb-c\/l flex flex-col gap-c\/s\">\n\t\t\t\t\t\t\t<p class=\"body-large font-medium\"\n\t\t\t\t\tstyle=\"color: #080F21\">\n\t\t\t\t\tRingCentral\t\t\t\t<\/p>\n\t\t\t\n\t\t\t\t\t\t\t<p class=\"body-small\"\n\t\t\t\t\tstyle=\"color: #344679\">\n\t\t\t\t\tRingCentral\t\t\t\t<\/p>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n<div\n\tclass=\"border-b-thin border-stroke-secondary cursor-pointer js-card-people group\"\n\tdata-slide=\"1\">\n\t<div class=\"relative after:absolute after:inset-0 after:hidden after:bg-black\/20 after:transition-opacity after:opacity-0 after:group-hover:opacity-100 after:pointer-events-none md:after:block\">\n\t\t<div class=\"js-wrap image lint-ignore\n\t aspect-[148\/173] md:aspect-[150\/200] lg:aspect-[282\/300] group-[.page-layout]:aspect-[140\/163] group-[.page-layout]:md:aspect-[232\/234] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-1.jpg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-1.jpg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-1.jpg 1080w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-1-300x300.jpg 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-1-1024x1024.jpg 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-1-150x150.jpg 150w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-1-768x768.jpg 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-1-600x600.jpg 600w\" alt=\"\" ><\/div>\n\n\t\t\t<button\t\tclass=\"btn-icon absolute right-c\/m bottom-c\/m hidden rounded-full shadow-m transition-opacity ease-in opacity-0 group-hover:opacity-100 pointer-events-none md:block\"\n\t\t\t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text sr-only\">See information Cinq9<\/span>\n\t<\/button>\n\t<\/div>\n\n\t\t\t<div class=\"pt-c\/m pb-c\/l flex flex-col gap-c\/s\">\n\t\t\t\t\t\t\t<p class=\"body-large font-medium\"\n\t\t\t\t\tstyle=\"color: #080F21\">\n\t\t\t\t\tCinq9\t\t\t\t<\/p>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\t\t\t<div class=\"fixed inset-0 z-50 opacity-0 invisible transition-[opacity] duration-1000 [.is-active-team-card_&#038;]:opacity-100 [.is-active-team-card_&#038;]:visible\">\n\t\t\t\t<div class=\"fixed top-1\/2 left-1\/2 z-20 flex justify-center items-center container overflow-hidden -translate-x-[50%] -translate-y-[50%]\">\n\t\t\t\t\t<div class=\"swiper js-swiper-team-popup max-w-full bg-white md:!overflow-visible\">\n\t\t\t\t\t\t<div class=\"swiper-wrapper\">\n\t\t\t\t\t\t\t\n<div class=\"swiper-slide flex justify-center items-center max-h-[80vh] overflow-auto adadad\">\n\t<div class=\"relative flex flex-col gap-c\/xl p-c\/m lg:flex-row lg:gap-0 lg:p-c\/xl bg-white\">\n\t\t<div class=\"js-wrap image lint-ignore\n\taspect-[281\/288] h-fit lg:w-[52.1%] lg:aspect-[584\/640] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project.jpg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project.jpg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project.jpg 1080w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-300x300.jpg 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-1024x1024.jpg 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-150x150.jpg 150w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-768x768.jpg 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-600x600.jpg 600w\" alt=\"\" ><\/div>\n\n\t\t\t\t<div class=\"flex flex-col lg:flex-1 lg:px-l\/m lg:py-c\/m\">\n\t\t\t\t\t\t\t<h3 class=\"body-xl text-text-primary-aaa\">RingCentral<\/h3>\n\t\t\t\t\t\t\t\t\t\t<p class=\"body-medium text-text-secondary-aa\">RingCentral<\/p>\n\t\t\t\t\t\t\t\t\t\t<div class=\"my-c\/xl wysiwyg--small text-text-primary-aaa [&#038;_p+p]:mt-c\/m\"><p>RingCentral est un leader mondial des communications professionnelles de confiance aliment\u00e9es par l&rsquo;IA, des centres de contact, de l&rsquo;intelligence conversationnelle, de la vid\u00e9o et des solutions d&rsquo;\u00e9v\u00e9nements hybrides. RingCentral permet aux entreprises de b\u00e9n\u00e9ficier d&rsquo;une intelligence conversationnelle et de d\u00e9bloquer des interactions riches avec les clients et les employ\u00e9s afin de fournir des informations et d&rsquo;am\u00e9liorer les r\u00e9sultats de l&rsquo;entreprise. Avec des d\u00e9cennies d&rsquo;expertise dans les communications en nuage fiables et s\u00e9curis\u00e9es, RingCentral a gagn\u00e9 la confiance de millions d&rsquo;utilisateurs dans le monde entier.<\/p>\n<\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n\n<div class=\"swiper-slide flex justify-center items-center max-h-[80vh] overflow-auto adadad\">\n\t<div class=\"relative flex flex-col gap-c\/xl p-c\/m lg:flex-row lg:gap-0 lg:p-c\/xl bg-white\">\n\t\t<div class=\"js-wrap image lint-ignore\n\taspect-[281\/288] h-fit lg:w-[52.1%] lg:aspect-[584\/640] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-1.jpg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-1.jpg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-1.jpg 1080w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-1-300x300.jpg 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-1-1024x1024.jpg 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-1-150x150.jpg 150w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-1-768x768.jpg 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-1-600x600.jpg 600w\" alt=\"\" ><\/div>\n\n\t\t\t\t<div class=\"flex flex-col lg:flex-1 lg:px-l\/m lg:py-c\/m\">\n\t\t\t\t\t\t\t<h3 class=\"body-xl text-text-primary-aaa\">Cinq9<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"my-c\/xl wysiwyg--small text-text-primary-aaa [&#038;_p+p]:mt-c\/m\"><p>Five9 permet aux organisations de cr\u00e9er des exp\u00e9riences clients hyperpersonnalis\u00e9es et sans effort, pilot\u00e9es par l&rsquo;IA, qui permettent d&rsquo;obtenir de meilleurs r\u00e9sultats commerciaux. Aliment\u00e9e par l&rsquo;IA de Five9 Genius et par notre personnel, la plateforme Five9 Intelligent CX est utilis\u00e9e par plus de 3 000 clients et plus de 1 400 partenaires dans le monde entier. La nouvelle CX commence ici et elle est au c\u0153ur de toute exp\u00e9rience gagnante. Pour plus d&rsquo;informations, visitez le site <a href=\"https:\/\/www.five9.com\/\" target=\"_blank\" rel=\"noopener\">www.five9.com<\/a><\/p>\n<\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<button class=\"js-swiper-button-prev absolute top-[calc(50%_-_24px)] md:-left-[24px] lg:-left-l\/xxl z-50 hidden items-center justify-center w-c\/xxl h-c\/xxl bg-white rounded-full md:flex [&#038;.swiper-button-disabled]:opacity-70 [&#038;.swiper-button-disabled]:cursor-default transition-colors duration-500 shadow hover:shadow-xl hover:bg-background-inverse hover:border-background-inverse hover:[&#038;_svg]:text-white\" aria-label=\"prev\">\n\t\t\t\t\t\t\t<svg width=\"33\" height=\"32\" viewBox=\"0 0 33 32\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M18.5 24L10.5 16L18.5 8\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/svg>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t<button class=\"js-swiper-button-next absolute top-[calc(50%_-_24px)] md:-right-[24px] lg:-right-l\/xxl z-50 hidden items-center justify-center w-c\/xxl h-c\/xxl bg-white rounded-full md:flex [&#038;.swiper-button-disabled]:opacity-70 [&#038;.swiper-button-disabled]:cursor-default transition-colors duration-500 shadow hover:shadow-xl hover:bg-background-inverse hover:border-background-inverse hover:[&#038;_svg]:text-white\" aria-label=\"next\">\n\t\t\t\t\t\t\t<svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Icon\">\n<path id=\"Icon_2\" d=\"M10.5 18L16.5 12L10.5 6\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<\/svg>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t<button class=\"js-btn-close-modal absolute top-6 right-6 z-10 flex items-center justify-center w-l\/l h-l\/l bg-white border-thin border-solid border-stroke-tertiary rounded-full [&#038;_svg]:w-6 [&#038;_svg]:h-6 md:w-c\/xxl md:h-c\/xxl lg:right-8 hover:shadow-xl hover:bg-background-inverse hover:border-background-inverse hover:text-white\" aria-label=\"Close popup\">\n\t\t\t\t\t\t\t<svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n  <path d=\"M18 6L6 18M6 6L18 18\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/svg>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"overlay fixed js-overlay-popup inset-0 z-10 bg-black\/40\"><\/div>\n\t\t\t<\/div>\n\t\t\t<\/section>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_24393a2191389ba32edddac9d47a1251\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 64px !important;\n\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 0px !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 80px !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<section\n\tid=\"AccessRecording\"\n\tclass=\"flex flex-col lg:flex-row justify-center items-stretch\"\n\tdata-theme-block-id=\"block_e3448a41230ecd0a785a2aca3e5d6945\"\n\tdata-aos=\"fade-up\"\n>\n\t\t<div\n\t\tclass=\"hero-with-form__left w-full lg:w-1\/2\"\n\t\tstyle=\"background-color: #D2F3FA\"\n\t>\n\t\t\t\t\t<div class=\"p-l\/xxl md:px-c\/xxl md:py-0 lg:p-c\/xxl lg:my-l\/m\">\n\t\t\t\t<div class=\"flex flex-col gap-c\/l md:py-l\/m\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<h2 style=\"color: #080F21\"\n\t\t\t\t\tclass=\"heading-medium text-center\">\n\t\t\t\t\t\tD\u00e9couvrez le meilleur du salon UK Customer Connect\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t<\/div>\n\t\n\t\t\t<div\n\t\t\tclass=\"w-full lg:w-1\/2 flex items-center hero-with-form__right\"\n\t\t\tstyle=\"\"\n\t\t>\n\t\t\t<!-- Form name in pardot : Access Recording Form | 2025 -->\n<iframe src=\"https:\/\/marketing.calabrio.com\/l\/1043281\/2025-07-04\/5bbq1v\" width=\"100%\" height=\"580\" frameborder=\"0\" id=\"Access-Recording-Form-|-2025\"><\/iframe>\t\t<\/div>\n\t<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_e3448a41230ecd0a785a2aca3e5d6945\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 0px !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 0px !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n","protected":false},"excerpt":{"rendered":"<p>ACC\u00c9DER \u00c0 L&rsquo;ENREGISTREMENT<\/p>\n","protected":false},"author":231,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"footnotes":""},"class_list":["post-32564","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - 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