{"id":35236,"date":"2025-08-06T06:16:04","date_gmt":"2025-08-06T06:16:04","guid":{"rendered":"https:\/\/www.calabrio.com\/produits\/analyse-des-interactions\/auto-qm-feature-page-draft\/"},"modified":"2025-08-06T06:23:38","modified_gmt":"2025-08-06T06:23:38","slug":"auto-qm-feature-page-draft","status":"publish","type":"page","link":"https:\/\/www.calabrio.com\/fr\/produits\/analyse-des-interactions\/auto-qm-feature-page-draft\/","title":{"rendered":"Auto QM Feature Page Draft"},"content":{"rendered":"\n\t<section\n\t\tclass=\"secondary-hero-card relative overflow-hidden\"\n\t\tid=\"\"\n\t\tstyle=\"background-color: #080F21\"\n\t\tdata-theme-block-id=\"block_46487356f2a3b686268569fda1ab3e40\"\n\t\tdata-aos=\"fade-up\"\n\t>\n\t\t\t\t\t<div class=\"container overflow-hidden pt-l\/m container lg:pt-l\/xxl\">\n\n\t\t\t\t\n\t\t\t\t<div class=\"relative z-10 flex flex-col py-l\/m text-center md:px-c\/xxl lg:px-0 md:py-l\/m md:mb-l\/m gap-c\/l lg:max-w-[960px] mx-auto\">\n\t\t\t\t\t\t\t\t\t\t<h1>\n\t\t\t\t\t\t\n<p class=\"eyebrow lint-ignore flex items-center justify-center py-c\/s gap-c\/s subhead-small text-text-highlight-aaa dark-mode\" >\n\t<span class=\"eyebrow__icon icon icon text-icon-highlight [&amp;_svg]:w-[var(--Base-Grid-Grid-24)] [&amp;_svg]:h-[var(--Base-Grid-Grid-24)] flex items-center\"\n\taria-hidden=\"true\">\n\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t<\/span>\n\n\t<span class=\"eyebrow__content\">Calabrio Auto QM<\/span>\n<\/p>\n\t\t\t\t<\/h1 >\n\t\t\t\n\t\t\t\t<div class=\"flex flex-col gap-c\/l dark-mode text-text-primary-aaa\">\n\t\t\t\t\t\t\t\t\t\t<h2\t\t\t\t\tstyle=\"color: #FFFFFF\"\n\t\t\t\t\tclass=\"heading-large\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\u00c9tablir une nouvelle norme de qualit\u00e9, d\u00e8s le premier jour\t\t\t\t<\/h2 >\n\t\t\t\n\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"wysiwyg\"\n\t\t\t\t\t\tstyle=\"color: #C4CDE3\"\n\t\t\t\t\t><p>u003cspan data-contrast=u0022autou0022u003eArr\u00eatez d&rsquo;analyser les exp\u00e9riences des clients et des agents avec une vue en trou de serrure. Calabrio Auto QM ouvre grand les portes, en \u00e9valuant automatiquement 100 % des interactions afin que vous puissiez commencer \u00e0 r\u00e9duire les co\u00fbts op\u00e9rationnels et \u00e0 am\u00e9liorer les performances du centre de contact d\u00e8s le premier jour.u003c\/spanu003eu003cspan data-ccp-props=u0022{u0026quot;134233117u0026quot;:false,u0026quot;134233118u0026quot;:false,u0026quot;335559738u0026quot;:0,u0026quot;335559739u0026quot;:0}u0022u003e u003c\/spanu003ernrnu003cspan data-contrast=u0022autou0022u003e u003c\/spanu003eu003cspan data-ccp-props=u0022{u0026quot;134233117u0026quot;:false,u0026quot;134233118u0026quot;:false,u0026quot;335559738u0026quot;:0,u0026quot;335559739u0026quot;:0}u0022u003e u003c\/spanu003ernrnu003cbu003eu003cspan data-contrast=u0022autou0022u003ePartez du bon pied gr\u00e2ce \u00e0 une vaste biblioth\u00e8que de questions, pr\u00e9-test\u00e9es et soutenues par des experts ayant des d\u00e9cennies d&rsquo;exp\u00e9rience. Ensuite, vous pouvez affiner les \u00e9valuations personnalis\u00e9es en fonction de vos objectifs commerciaux uniques afin d&rsquo;obtenir un impact durable.u003c\/spanu003eu003c\/bu003eu003cspan data-ccp-props=u0022{u0026quot;134233117u0026quot;:false,u0026quot;134233118u0026quot;:false,u0026quot;335559738u0026quot;:0,u0026quot;335559739u0026quot;:0}u0022u003e u003c\/spanu003e<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"flex flex-col py-c\/m gap-c\/m sm:flex-row sm:justify-center\">\n\t\t\t\t\t\t<a\t\tclass=\"btn-primary pl-c\/l pr-c\/l\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/reservez-une-demonstration\/\" title=\"R\u00e9servez une d\u00e9monstration\" aria-label=\"R\u00e9servez une d\u00e9monstration\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text\">R\u00e9servez une d\u00e9monstration<\/span>\n\t<\/a>\n\n\t\t\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-tertiary w-fit text-white mx-auto md:mx-0\"\n\t\t href=\"https:\/\/www.calabrio.com\/get-a-quote\/\" title=\"Get a quote\" aria-label=\"Get a quote\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Get a quote<\/span>\n\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\n\t\t\t\t<div class=\"w-[calc(100vw)] xl:w-full -ml-page-margin xl:-ml-0 \">\n\t\t\t\t\t\n\t<section\n\tclass=\"swiper  lg:w-auto swiper--navigation-rounded swiper--margin-two-sides-gutter swiper--lg-hide-navigation\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1.46,\"spaceBetween\":16,\"breakpoints\":{\"680\":{\"slidesPerView\":2.45},\"1024\":{\"enabled\":false}},\"navigation\":{\"nextEl\":\".swiper-button-next\",\"prevEl\":\".swiper-button-prev\"}}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper lg:!grid lg:[grid-template-columns:repeat(auto-fit,minmax(25%,1fr))]\">\n\t\n<div\n\tclass=\"card-icon flex flex-col lint-ignore\n\ttext-start\tdark-mode p-c\/xxl [&amp;_.card-icon\\_\\_description]:text-text-secondary-aa [&amp;_.card-icon\\_\\_title]:text-text-secondary-aa\t swiper-slide w-1\/3 lg:w-full p-c\/xxl pr-0 md:pr-c\/xxl md:border-r md:border-stroke-tertiary last:border-r-0 md:text-center md:[&amp;_.card-icon\\_\\_image]:mx-auto\"\n\t>\n\t\t\t<div class=\"pb-c\/m w-full\" data-aos=\"\"\n\tdata-aos-delay=\"0\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tcard-icon__image aspect-square max-w-8 max-h-8 aspect-square image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/star-06_white.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/star-06_white.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/star-06_white.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\t\n\t\n\t\n\t\t<div\n\t\tclass=\"card-icon__description text-text-secondary-aa pb-c\/m break-words lint-ignore wysiwyg--small\"\n\tdata-aos=\"\"\n\tdata-aos-delay=\"0\"\n\t\t\t>\n\t\t<p>u003cstrongu003eu003cspan class=u0022TrackedChange SCXW204894715 BCX0u0022u003003cspan class=u0022TextRun Highlight MacChromeBold SCXW204894715 BCX0u0022 lang=u0022EN-USu0022 xml :lang=u0022EN-USu0022 data-contrast=u0022autou0022u003eu003cspan class=u0022NormalTextRun SCXW204894715 BCX0u0022u003eUne automatisation totale et impartiale :u003c\/spanu003eu003c\/spanu003eu003c\/spanu003eu003c\/strongu003ernrnu003cspan class=u0022TrackedChange SCXW204894715 BCX0u0022u003003eucspan class=u0022TextRun Highlight SCXW204894715 BCX0u0022 lang=u0022EN-USu0022 xml :lang=u0022EN-USu0022 data-contrast=u0022autou0022u003eu003cspan class=u0022NormalTextRun SCXW204894715 BCX0u0022u003eScorez chaque interaction pour qu&rsquo;elle soit compl\u00e8te, u003c\/spanu003eu003c\/spanu003eu003c\/spanu003eucspan class=u0022TrackedChange SCXW204894715 BCX0u0022u003003cspan class=u0022TextRun Highlight SCXW204894715 BCX0u0022 lang=u0022EN-USu0022 xml :lang=u0022EN-USu0022 data-contrast=u0022autou0022u003eu003cspan class=u0022NormalTextRun SCXW204894715 BCX0u0022u003eaccurateu003c\/spanu003eu003c\/spanu003eu003c\/spanu003eu003cspan class=u0022TrackedChange SCXW204894715 BCX0u0022u003eu003cspan class=u0022TextRun Highlight SCXW204894715 BCX0u0022 lang=u0022EN-USu0022 xml :lang=u0022EN-USu0022 data-contrast=u0022autou0022u003eu003cspan class=u0022NormalTextRun SCXW204894715 BCX0u0022u003e vue de la performance, u003c\/spanu003eu003c\/spanu003eu003c\/spanu003eucspan class=u0022TrackedChange SCXW204894715 BCX0u0022u003003cspan class=u0022TextRun Highlight SCXW204894715 BCX0u0022 lang=u0022EN-USu0022 xml :lang=u0022EN-USu0022 data-contrast=u0022autou0022u003eu003cspan class=u0022NormalTextRun SCXW204894715 BCX0u0022u003eeliminatingu003c\/spanu003eu003c\/spanu003eu003c\/spanu003eu003cspan class=u0022TrackedChange SCXW204894715 BCX0u0022u003eu003cspan class=u0022TextRun Highlight SCXW204894715 BCX0u0022 lang=u0022EN-USu0022 xml :lang=u0022EN-USu0022 data-contrast=u0022autou0022u003eu003cspan class=u0022NormalTextRun SCXW204894715 BCX0u0022u003e l&rsquo;effort manuel et la subjectivit\u00e9 de l&rsquo;\u00e9chantillonnage al\u00e9atoire.u003c\/spanu003eu003c\/spanu003eu003c\/spanu003e<\/p>\n\t<\/div>\n\t<\/div>\n\n<div\n\tclass=\"card-icon flex flex-col lint-ignore\n\ttext-start\tdark-mode p-c\/xxl [&amp;_.card-icon\\_\\_description]:text-text-secondary-aa [&amp;_.card-icon\\_\\_title]:text-text-secondary-aa\t swiper-slide w-1\/3 lg:w-full p-c\/xxl pr-0 md:pr-c\/xxl md:border-r md:border-stroke-tertiary last:border-r-0 md:text-center md:[&amp;_.card-icon\\_\\_image]:mx-auto\"\n\t>\n\t\t\t<div class=\"pb-c\/m w-full\" data-aos=\"\"\n\tdata-aos-delay=\"0\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tcard-icon__image aspect-square max-w-8 max-h-8 aspect-square image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/speedometer-02_white.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/speedometer-02_white.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/speedometer-02_white.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\t\n\t\n\t\n\t\t<div\n\t\tclass=\"card-icon__description text-text-secondary-aa pb-c\/m break-words lint-ignore wysiwyg--small\"\n\tdata-aos=\"\"\n\tdata-aos-delay=\"0\"\n\t\t\t>\n\t\t<p>u003cspan class=u0022TrackedChange SCXW1458404 BCX0u0022u003003cspan class=u0022TextRun Highlight MacChromeBold SCXW1458404 BCX0u0022 lang=u0022EN-USu0022 xml :lang=u0022EN-USu0022 data-contrast=u0022autou0022u003eu003cspan class=u0022NormalTextRun SCXW1458404 BCX0u0022u003eu003cstrongu003eInstantan\u00e9, impact pr\u00eat \u00e0 l&#8217;emploi :u003c\/strongu003e u003c\/spanu003eu003c\/spanu003eu003c\/spanu003ernrnu003cspan class=u0022TrackedChange SCXW1458404 BCX0u0022u003eu003cspan class=u0022TextRun Highlight SCXW1458404 BCX0u0022 lang=u0022EN-USu0022 xml :lang=u0022EN-USu0022 data-contrast=u0022autou0022u003eu003cspan class=u0022NormalTextRun SCXW1458404 BCX0u0022u003ePartez du bon pied avec une biblioth\u00e8que de questions d&rsquo;\u00e9valuation test\u00e9es par des experts, qui a fait ses preuves u003c\/spanu003eu003c\/spanu003eu003c\/spanu003eucspan class=u0022TrackedChange SCXW1458404 BCX0u0022u003eucspan class=u0022TextRun Highlight SCXW1458404 BCX0u0022 lang=u0022EN-USu0022 xml :lang=u0022EN-USu0022 data-contrast=u0022autou0022u003eu003cspan class=u0022NormalTextRun SCXW145840404 BCX0u0022u003eidentifyu003c\/spanu003eu003c\/spanu003eu003c\/spanu003eu003cspan class=u0022TrackedChange SCXW1458404 BCX0u0022u003eu003cspan class=u0022TextRun Highlight SCXW1458404 BCX0u0022 lang=u0022EN-USu0022 xml :lang=u0022EN-USu0022 data-contrast=u0022autou0022u003eu003cspan class=u0022NormalTextRun SCXW1458404 BCX0u0022u003e comportements cl\u00e9s des agents qui conduisent au succ\u00e8s CX.u003c\/spanu003eu003c\/spanu003eu003c\/spanu003eucspan class=u0022EOP TrackedChange SCXW1458404 BCX0u0022 data-ccp-props=u0022{}u0022u003e u003c\/spanu003e<\/p>\n\t<\/div>\n\t<\/div>\n\n<div\n\tclass=\"card-icon flex flex-col lint-ignore\n\ttext-start\tdark-mode p-c\/xxl [&amp;_.card-icon\\_\\_description]:text-text-secondary-aa [&amp;_.card-icon\\_\\_title]:text-text-secondary-aa\t swiper-slide w-1\/3 lg:w-full p-c\/xxl pr-0 md:pr-c\/xxl md:border-r md:border-stroke-tertiary last:border-r-0 md:text-center md:[&amp;_.card-icon\\_\\_image]:mx-auto\"\n\t>\n\t\t\t<div class=\"pb-c\/m w-full\" data-aos=\"\"\n\tdata-aos-delay=\"0\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tcard-icon__image aspect-square max-w-8 max-h-8 aspect-square image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/target-03_white.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/target-03_white.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/target-03_white.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\t\n\t\n\t\n\t\t<div\n\t\tclass=\"card-icon__description text-text-secondary-aa pb-c\/m break-words lint-ignore wysiwyg--small\"\n\tdata-aos=\"\"\n\tdata-aos-delay=\"0\"\n\t\t\t>\n\t\t<p>u003cspan class=u0022TrackedChange SCXW51801744 BCX0u0022ueu003cspan class=u0022TextRun Highlight MacChromeBold SCXW51801744 BCX0u0022 lang=u0022EN-USu0022 xml :lang=u0022EN-USu0022 data-contrast=u0022autou0022u003eu003cspan class=u0022NormalTextRun SCXW51801744 BCX0u0022u003eu003cstrongu003ePincer ce qui compte le plus :u003c\/strongu003eu003c\/spanu003eu003c\/spanu003eu003c\/spanu003ernrnu003cspan class=u0022TrackedChange SCXW51801744 BCX0u0022u003003eucspan class=u0022TextRun Highlight SCXW51801744 BCX0u0022 lang=u0022EN-USu0022 xml :lang=u0022EN-USu0022 data-contrast=u0022autou0022u003eu003cspan class=u0022NormalTextRun SCXW51801744 BCX0u0022u003eD\u00e9tecter les tendances rapidement et automatiquement. Identifiez les changements de comportement, de sentiment ou de conformit\u00e9. Combinez les donn\u00e9es Trending Topics pour agir plus rapidement, fid\u00e9liser plus d&rsquo;agents et satisfaire plus de clients.u003c\/spanu003eu003c\/spanu003eu003c\/spanu003e<\/p>\n\t<\/div>\n\t<\/div>\n\n<div\n\tclass=\"card-icon flex flex-col lint-ignore\n\ttext-start\tdark-mode p-c\/xxl [&amp;_.card-icon\\_\\_description]:text-text-secondary-aa [&amp;_.card-icon\\_\\_title]:text-text-secondary-aa\t swiper-slide w-1\/3 lg:w-full p-c\/xxl pr-0 md:pr-c\/xxl md:border-r md:border-stroke-tertiary last:border-r-0 md:text-center md:[&amp;_.card-icon\\_\\_image]:mx-auto\"\n\t>\n\t\t\t<div class=\"pb-c\/m w-full\" data-aos=\"\"\n\tdata-aos-delay=\"0\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tcard-icon__image aspect-square max-w-8 max-h-8 aspect-square image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/calendar-check-white.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/calendar-check-white.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/calendar-check-white.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\t\n\t\n\t\n\t\t<div\n\t\tclass=\"card-icon__description text-text-secondary-aa pb-c\/m break-words lint-ignore wysiwyg--small\"\n\tdata-aos=\"\"\n\tdata-aos-delay=\"0\"\n\t\t\t>\n\t\t<p>u003cspan class=u0022TrackedChange SCXW72634147 BCX0u0022ueu003cspan class=u0022TextRun Highlight MacChromeBold SCXW72634147 BCX0u0022 lang=u0022EN-USu0022 xml :lang=u0022EN-USu0022 data-contrast=u0022autou0022u003eu003cspan class=u0022NormalTextRun SCXW72634147 BCX0u0022u003eu003cstrongu003eQA adapt\u00e9e \u00e0 votre entreprise :u003c\/strongu003e u003c\/spanu003eu003c\/spanu003eu003c\/spanu003ernrnu003cspan class=u0022TrackedChange SCXW72634147 BCX0u0022u003003eucspan class=u0022TextRun Highlight SCXW72634147 BCX0u0022 lang=u0022EN-USu0022 xml :lang=u0022EN-USu0022 data-contrast=u0022autou0022u003eu003cspan class=u0022NormalTextRun SCXW72634147 BCX0u0022u003eAllez au-del\u00e0 de notre biblioth\u00e8que pr\u00e9d\u00e9finie en cr\u00e9ant et en affinant des questions personnalis\u00e9es, en ajustant la notation et en int\u00e9grant votre base de connaissances pour qu&rsquo;elle corresponde parfaitement \u00e0 vos normes.u003c\/spanu003eu003c\/spanu003eu003c\/spanu003e<\/p>\n\t<\/div>\n\t<\/div>\n\t<\/div>\n\t\n\t\t\t\t\t<button\n\t\t\t\tclass=\"swiper-button-prev\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive pr\u00e9c\u00e9dente du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\t<button\n\t\t\t\tclass=\"swiper-button-next\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive suivante du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\n\t\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"absolute z-0 inset-0 -top-[36%] left-0\">\n\t\t\t\t<svg width=\"512\" height=\"630\" viewBox=\"0 0 512 630\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<ellipse opacity=\"0.5\" cx=\"-153.5\" cy=\"225.5\" rx=\"665.5\" ry=\"404.5\" fill=\"url(#paint0_radial_1_959)\"\/>\n<defs>\n<radialGradient id=\"paint0_radial_1_959\" cx=\"0\" cy=\"0\" r=\"1\" gradientUnits=\"userSpaceOnUse\" gradientTransform=\"translate(-153.5 225.5) rotate(90) scale(404.5 665.5)\">\n<stop stop-color=\"#355FD4\"\/>\n<stop offset=\"1\" stop-color=\"#355FD4\" stop-opacity=\"0\"\/>\n<\/radialGradient>\n<\/defs>\n<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"absolute bottom-[94%] md:bottom-[33%] lg:bottom-[37%] left-0\">\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div class=\"absolute top-[65%] md:top-[53%] lg:top-[100%] transform lg:-translate-y-full right-0\">\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_46487356f2a3b686268569fda1ab3e40\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\t<section\n\t\tclass=\"logo-carousel border-t-regular border-stroke-secondary\"\n\t\tid=\"\"\n\t\tdata-aos=\"fade-up\"\n\t>\n\t\t<div class=\"relative overflow-hidden\">\n\t\t\t<div\n\t\t\t\tdata-theme-block-id=\"block_af821b93d518dee13648aa531a137e24\"\n\t\t\t\tclass=\"flex flex-col items-center gap-y-c\/xl py-l\/xl md:px-c\/xxl md:flex-row\">\n\t\t\t\t\t\t\t\t<h2 style=\"#0530A8\" class=\"[&#038;&#038;]:body-medium\n\t\t\t\t[&#038;&#038;]:font-medium text-text-highlight-aaa text-center px-c\/l w-full max-w-[267px] md:text-left lint-ignore\">\n\t\t\t\t\tTrusted by global brands\t\t\t<\/h2>\n\t\t\t\n\t\t\t\t\t\t\t\n\t<section\n\tclass=\"swiper  w-full\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"dynamicGradient\":true,\"slidesPerView\":3,\"spaceBetween\":32,\"loop\":true,\"autoplay\":{\"delay\":0},\"speed\":5000,\"breakpoints\":{\"768\":{\"slidesPerView\":4,\"spaceBetween\":40},\"1440\":{\"slidesPerView\":7,\"spaceBetween\":48}}}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper\">\n\t<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide logo-carousel-logo-image flex justify-center w-full !h-20 [&amp;_img]:max-w-[100px] [&amp;_img]:max-h-20 [&amp;_img]:m-auto [&amp;_img]:p-2 [&amp;_img]:!left-1\/2 [&amp;_img]:-translate-x-1\/2 image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Netflix_2015_logo-2-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Netflix_2015_logo-2-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Netflix_2015_logo-2-1.webp 1536w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Netflix_2015_logo-2-1-300x81.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Netflix_2015_logo-2-1-1024x277.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Netflix_2015_logo-2-1-768x208.webp 768w\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide logo-carousel-logo-image flex justify-center w-full !h-20 [&amp;_img]:max-w-[100px] [&amp;_img]:max-h-20 [&amp;_img]:m-auto [&amp;_img]:p-2 [&amp;_img]:!left-1\/2 [&amp;_img]:-translate-x-1\/2 image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Dyson_logo-1-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Dyson_logo-1-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Dyson_logo-1-1.webp 1536w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Dyson_logo-1-1-300x114.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Dyson_logo-1-1-1024x390.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Dyson_logo-1-1-768x293.webp 768w\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide logo-carousel-logo-image flex justify-center w-full !h-20 [&amp;_img]:max-w-[100px] [&amp;_img]:max-h-20 [&amp;_img]:m-auto [&amp;_img]:p-2 [&amp;_img]:!left-1\/2 [&amp;_img]:-translate-x-1\/2 image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/Capital_One-Logo.wine_.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/Capital_One-Logo.wine_.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/Capital_One-Logo.wine_.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide logo-carousel-logo-image flex justify-center w-full !h-20 [&amp;_img]:max-w-[100px] [&amp;_img]:max-h-20 [&amp;_img]:m-auto [&amp;_img]:p-2 [&amp;_img]:!left-1\/2 [&amp;_img]:-translate-x-1\/2 image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/Delta_logo.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/Delta_logo.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/Delta_logo.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide logo-carousel-logo-image flex justify-center w-full !h-20 [&amp;_img]:max-w-[100px] [&amp;_img]:max-h-20 [&amp;_img]:m-auto [&amp;_img]:p-2 [&amp;_img]:!left-1\/2 [&amp;_img]:-translate-x-1\/2 image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/HM-Logo.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/HM-Logo.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/HM-Logo.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide logo-carousel-logo-image flex justify-center w-full !h-20 [&amp;_img]:max-w-[100px] [&amp;_img]:max-h-20 [&amp;_img]:m-auto [&amp;_img]:p-2 [&amp;_img]:!left-1\/2 [&amp;_img]:-translate-x-1\/2 image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/Dish_Network_logo_2012.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/Dish_Network_logo_2012.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/Dish_Network_logo_2012.svg\" alt=\"\" ><\/div>\n\t<\/div>\n\t\n\t\t\n\t\n\t\t\t<div class=\"js-gradient-left absolute top-0 -left-page-margin md:left-0 z-10 w-[159px] h-full\" style=\"background: linear-gradient(-270deg, #FFF 0%, rgba(255, 255, 255, 0.00) 100%)\"><\/div>\n\t\t<div class=\"js-gradient-right absolute top-0 -right-page-margin md:right-0 z-10 w-[159px] h-full\" style=\"background: linear-gradient(270deg, #FFF 0%, rgba(255, 255, 255, 0.00) 100%)\"><\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\t\t<style>\n\t[data-theme-block-id=\"block_af821b93d518dee13648aa531a137e24\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 24px !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 24px !important;\n\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 40px !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 40px !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\n<section\n\tclass=\"container overflow-hidden md:flex md:flex-col md:gap-c\/xxl lg:block pt-l\/l md:pt-0 lg:py-l\/m\"\n\tdata-theme-block-id=\"block_cb8e8c1ad594c2f508c32ee87525c1f7\"\n\tdata-aos=\"fade-up\"\n  data-module=\"stats-with-customer-reviews\"\n>\n\t<div\n\t\tclass=\"stats-wrapper flex flex-col-reverse md:flex-col lg:grid lg:grid-cols-2\"\n\t\tid=\"\"\n\t>\n\t\t<div class=\"my-auto py-0 lg:py-c\/l pr-0 md:px-l\/xxl lg:pr-l\/xxl lg:pl-0\">\n\t\t\t<div class=\"flex flex-col gap-0 md:gap-gutter\">\n\t\t\t\t<div class=\"flex flex-col justify-center items-start gap-c\/l py-c\/xl md:pr-0 text-start\">\n\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"[&#038;&#038;]:subhead-xs\" style=\"color: #0530A8;\">\n\t\t\t\t\t\t\tR\u00e9sultats de l&#039;auto QM\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"[&#038;&#038;]:heading-medium [&#038;&#038;]:md:heading-small break-words\" style=\"color: #080F21;\">\n\t\t\t\t\t\t\tL&#039;IA au service de l&#039;impact imm\u00e9diat\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"md:pb-c\/l wysiwyg\" style=\"color: #344679;\"><p>Calabrio Auto QM est con\u00e7u pour offrir des avantages transformateurs aux centres de contact d&rsquo;aujourd&rsquo;hui, et ce rapidement. Voici quelques-uns des r\u00e9sultats incroyables que nos clients ont d\u00e9j\u00e0 obtenus.rnrnu0026nbsp;rnrnu003cstrongu003eQu&rsquo;est-ce que l&rsquo;Auto QM va faire pour votre centre de contact ? u003c\/strongu003e<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<div class=\"js-stat-grid block overflow-hidden block w-[calc(100vw)] md:w-full -ml-page-margin md:-ml-0\">\n\t\t\t\t\t\t\t\n\t<section\n\tclass=\"swiper  h-full [&amp;_.swiper-wrapper]:md:grid [&amp;_.swiper-slide]:md:flex [&amp;_.swiper-button-next]:right-c\/xl swiper--navigation-rounded swiper--md-hide-navigation swiper--margin-left w-full !overflow-visible\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1.456,\"spaceBetween\":8,\"breakpoints\":{\"744\":{\"enabled\":false}},\"navigation\":{\"nextEl\":\".swiper-button-next\",\"prevEl\":\".swiper-button-prev\"}}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper md:grid md:grid-cols-2 gap-c\/s\">\n\t\n\t<div\n\t\tclass=\"stat-card relative flex flex-col justify-between background-gradient text-start break-words  swiper-slide swiper-slide min-h-[316px] !flex  p-c\/xxl  xl:col-span-1 xl:row-span-1 md:col-span-1 md:row-span-1 lint-ignore\"\n\t\tstyle=\"background: #080F21;\"\n\t\t\t>\n\n\t\t\n\t\t<div class=\"flex w-full relative z-10 justify-start\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tstat-card__image aspect-[16\/10] w-12 h-12 image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/Icon-1.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/Icon-1.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/Icon-1.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\n\t\t<div class=\"relative z-10\">\n\t\t\t\t\t\t\t<h3\n\t\t\t\t\tdata-number=\"83x\" class=\"js-stat-number stat-card__title text-text-accent [&amp;&amp;]:text-2xl [&amp;&amp;]:md:text-3xl [&amp;&amp;]:lg:text-5xl lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\tstyle=\"color: #D2F3FA\"\n\t\t\t\t\t\t\t\t\t>\n          83x\t\t\t\t<\/h3>\n\t\t\t\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"dark-mode stat-card__description text-text-primary-aaa [&amp;&amp;]:wysiwyg--small lint-ignore\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\tPlus d&rsquo;appels \u00e9valu\u00e9s\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t<div\n\t\tclass=\"stat-card relative flex flex-col justify-between background-gradient text-start break-words  swiper-slide swiper-slide min-h-[316px] !flex  p-c\/xxl  xl:col-span-1 xl:row-span-1 md:col-span-1 md:row-span-1 lint-ignore\"\n\t\tstyle=\"background: #080F21;\"\n\t\t\t>\n\n\t\t\t\t\t<div\n\t\t\t\tclass=\"absolute inset-0 bg-cover bg-center opacity-50\"\n\t\t\t\tstyle=\"background-image: url('https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/Fill-1-1.png');\">\n\t\t\t<\/div>\n\t\t\n\t\t<div class=\"flex w-full relative z-10 justify-start\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tstat-card__image aspect-[16\/10] w-12 h-12 image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/hourglass-icon.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/hourglass-icon.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/hourglass-icon.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\n\t\t<div class=\"relative z-10\">\n\t\t\t\t\t\t\t<h3\n\t\t\t\t\tdata-number=\"90%\" class=\"js-stat-number stat-card__title text-text-accent [&amp;&amp;]:text-2xl [&amp;&amp;]:md:text-3xl [&amp;&amp;]:lg:text-5xl lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\tstyle=\"color: #D2F3FA\"\n\t\t\t\t\t\t\t\t\t>\n          90%\t\t\t\t<\/h3>\n\t\t\t\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"dark-mode stat-card__description text-text-primary-aaa [&amp;&amp;]:wysiwyg--small lint-ignore\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\tDiminution du temps de gestion manuelle de la qualit\u00e9\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t<div\n\t\tclass=\"stat-card relative flex flex-col justify-between background-gradient text-start break-words  swiper-slide swiper-slide min-h-[316px] !flex  p-c\/xxl  xl:col-span-1 xl:row-span-1 md:col-span-1 md:row-span-1 lint-ignore\"\n\t\tstyle=\"background: #080F21;\"\n\t\t\t>\n\n\t\t\t\t\t<div\n\t\t\t\tclass=\"absolute inset-0 bg-cover bg-center opacity-50\"\n\t\t\t\tstyle=\"background-image: url('https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/Fill-1-1-1.png');\">\n\t\t\t<\/div>\n\t\t\n\t\t<div class=\"flex w-full relative z-10 justify-start\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tstat-card__image aspect-[16\/10] w-12 h-12 image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/decrease-arrow-icon.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/decrease-arrow-icon.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/decrease-arrow-icon.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\n\t\t<div class=\"relative z-10\">\n\t\t\t\t\t\t\t<h3\n\t\t\t\t\tdata-number=\"41%+\" class=\"js-stat-number stat-card__title text-text-accent [&amp;&amp;]:text-2xl [&amp;&amp;]:md:text-3xl [&amp;&amp;]:lg:text-5xl lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\tstyle=\"color: #D2F3FA\"\n\t\t\t\t\t\t\t\t\t>\n          41%+\t\t\t\t<\/h3>\n\t\t\t\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"dark-mode stat-card__description text-text-primary-aaa [&amp;&amp;]:wysiwyg--small lint-ignore\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\tR\u00e9duction du travail apr\u00e8s appel\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t<div\n\t\tclass=\"stat-card relative flex flex-col justify-between background-gradient text-start break-words  swiper-slide swiper-slide min-h-[316px] !flex  p-c\/xxl  xl:col-span-1 xl:row-span-1 md:col-span-1 md:row-span-1 lint-ignore\"\n\t\tstyle=\"background: #080F21;\"\n\t\t\t>\n\n\t\t\n\t\t<div class=\"flex w-full relative z-10 justify-start\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tstat-card__image aspect-[16\/10] w-12 h-12 image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/Icon-2.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/Icon-2.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/Icon-2.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\n\t\t<div class=\"relative z-10\">\n\t\t\t\t\t\t\t<h3\n\t\t\t\t\tdata-number=\"99%+\" class=\"js-stat-number stat-card__title text-text-accent [&amp;&amp;]:text-2xl [&amp;&amp;]:md:text-3xl [&amp;&amp;]:lg:text-5xl lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\tstyle=\"color: #D2F3FA\"\n\t\t\t\t\t\t\t\t\t>\n          99%+\t\t\t\t<\/h3>\n\t\t\t\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"dark-mode stat-card__description text-text-primary-aaa [&amp;&amp;]:wysiwyg--small lint-ignore\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\tPr\u00e9cision de la notation automatique\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\t\n\t\t\t\t\t<button\n\t\t\t\tclass=\"swiper-button-prev\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive pr\u00e9c\u00e9dente du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\t<button\n\t\t\t\tclass=\"swiper-button-next\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive suivante du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\n\t\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"block w-[calc(100vw)] -ml-page-margin md:ml-0 lg:w-full overflow-hidden pl-c\/l md:pl-0 md:pt-c\/m md:py-c\/l\">\n\t\t<div class=\"lg:px-[24px]\">\n\t\t\t\t\t\t\t\n\t<section\n\tclass=\"swiper  h-ful [&amp;_.swiper-wrapper]:lg:grid [&amp;_.swiper-slide]:md:flex !overflow-visible\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1.302,\"spaceBetween\":0,\"breakpoints\":{\"744\":{\"slidesPerView\":2.583},\"1024\":{\"enabled\":false}}}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper grid-cols-1 md:grid-cols-4 items-stretch [&amp;_.swiper-slide]:h-auto [&amp;_.swiper-slide]:flex\">\n\t\n<div\n\tclass=\"flex flex-col justify-between items-start px-c\/l py-[20px] h-auto lint-ignore  swiper-slide swiper-slide flex-grow border-r-0.5 border-solid border-stroke-tertiary\"\n\t>\n\t\t<div class=\"w-full h-16\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tflex items-center aspect-auto h-16 image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img !relative !w-auto !h-auto max-h-16\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/capterra-review-logo-1.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/capterra-review-logo-1.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/capterra-review-logo-1.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\n\t<div class=\"flex gap-c\/s w-full p-c\/s pr-0\">\n\t\t<span class=\"w-6 h-6 text-text-highlight-aaa\">\n\t\t\t<svg width=\"21\" height=\"20\" viewBox=\"0 0 21 20\" 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lint-ignore\"\n\t\t\t\t\t\t\t\t\t\tstyle=\"color: #76767E\"\n\t\t\t\t\t>\n\t\t\t\t\t(264 commentaires)\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div\n\tclass=\"flex flex-col justify-between items-start px-c\/l py-[20px] h-auto lint-ignore  swiper-slide swiper-slide flex-grow border-r-0.5 border-solid border-stroke-tertiary\"\n\t>\n\t\t<div class=\"w-full h-16\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tflex items-center aspect-auto h-16 image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img !relative !w-auto !h-auto max-h-16\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/g2-review-logo-1.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/g2-review-logo-1.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/g2-review-logo-1.svg\" alt=\"\" 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lint-ignore\"\n\t\t\t\t\t\t\t\t\t\tstyle=\"color: #080F21\"\n\t\t\t\t\t>\n\t\t\t\t\t4.5 \t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span\n\t\t\t\t\tclass=\"body-medium lint-ignore\"\n\t\t\t\t\t\t\t\t\t\tstyle=\"color: #76767E\"\n\t\t\t\t\t>\n\t\t\t\t\t(324 commentaires)\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div\n\tclass=\"flex flex-col justify-between items-start px-c\/l py-[20px] h-auto lint-ignore  swiper-slide swiper-slide flex-grow border-r-0.5 border-solid border-stroke-tertiary\"\n\t>\n\t\t<div class=\"w-full h-16\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tflex items-center aspect-auto h-16 image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img !relative !w-auto !h-auto max-h-16\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/gartner-review-logo-1.svg\" 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6.78635C7.99427 6.74176 8.02262 6.68432 8.07933 6.56944L9.90156 2.8778Z\" fill=\"currentColor\"\/>\n<\/svg>\n\t\t<\/span>\n\t\t<div class=\"h-6\">\n\t\t\t\t\t\t\t<span\n\t\t\t\t\tclass=\"body-medium lint-ignore\"\n\t\t\t\t\t\t\t\t\t\tstyle=\"color: #080F21\"\n\t\t\t\t\t>\n\t\t\t\t\t4.6\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span\n\t\t\t\t\tclass=\"body-medium lint-ignore\"\n\t\t\t\t\t\t\t\t\t\tstyle=\"color: #76767E\"\n\t\t\t\t\t>\n\t\t\t\t\t(196 commentaires)\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div\n\tclass=\"flex flex-col justify-between items-start px-c\/l py-[20px] h-auto lint-ignore  swiper-slide swiper-slide flex-grow\"\n\t>\n\t\t<div class=\"w-full h-16\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tflex items-center aspect-auto h-16 image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img !relative !w-auto !h-auto max-h-16\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/trust-radius-review-logo-1.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/trust-radius-review-logo-1.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/trust-radius-review-logo-1.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\n\t<div class=\"flex gap-c\/s w-full p-c\/s pr-0\">\n\t\t<span class=\"w-6 h-6 text-text-highlight-aaa\">\n\t\t\t<svg width=\"21\" height=\"20\" viewBox=\"0 0 21 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M9.90156 2.8778C10.0936 2.48869 10.1897 2.29413 10.32 2.23197C10.4335 2.17789 10.5653 2.17789 10.6787 2.23197C10.8091 2.29413 10.9051 2.48869 11.0972 2.8778L12.9194 6.56944C12.9761 6.68432 13.0045 6.74176 13.0459 6.78635C13.0826 6.82584 13.1266 6.85783 13.1754 6.88056C13.2306 6.90623 13.294 6.91549 13.4208 6.93402L17.4968 7.5298C17.9261 7.59253 18.1407 7.6239 18.24 7.72874C18.3264 7.81995 18.3671 7.94529 18.3506 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7.5298L7.57794 6.93402C7.7047 6.91549 7.76808 6.90623 7.82328 6.88056C7.87215 6.85783 7.91615 6.82584 7.95284 6.78635C7.99427 6.74176 8.02262 6.68432 8.07933 6.56944L9.90156 2.8778Z\" fill=\"currentColor\"\/>\n<\/svg>\n\t\t<\/span>\n\t\t<div class=\"h-6\">\n\t\t\t\t\t\t\t<span\n\t\t\t\t\tclass=\"body-medium lint-ignore\"\n\t\t\t\t\t\t\t\t\t\tstyle=\"color: #080F21\"\n\t\t\t\t\t>\n\t\t\t\t\t4.7\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span\n\t\t\t\t\tclass=\"body-medium lint-ignore\"\n\t\t\t\t\t\t\t\t\t\tstyle=\"color: #76767E\"\n\t\t\t\t\t>\n\t\t\t\t\t(42 commentaires)\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n\t\n\t\t\n\t\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_cb8e8c1ad594c2f508c32ee87525c1f7\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 112px !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 112px !important;\n\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 160px !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 160px !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<section\n\tid=\"\"\n\tdata-theme-block-id=\"block_ce57dcd105dcfee77259de1c435eaf24\"\n\tstyle=\"\"\n\t>\n\t\t<div class=\"section-header lint-ignore\" style=\"\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"w-full xl:px-page-margin py-l\/m md:pt-0 lg:py-l\/m mx-auto text-center flex flex-col gap-c\/l\">\n\t\t\t\t\t\t\t\t<h2\t\t\t\tstyle=\"\"\n\t\t\t\tclass=\"button-link-large !tracking-wider text-text-highlight-aaa flex flex-col md:flex-row items-center\n\t\t\t\tjustify-center gap-c\/s md:gap-c\/xs py-c\/s\"\n\t\t\t\tdata-aos=\"fade-down\"\n\t\t\t\t>\n\t\t\t\t<span\n\t\t\t\t\tclass=\"icon rounded-full flex items-center justify-center text-black [&#038;_svg]:w-[var(--Base-Grid-Grid-24)] [&#038;_svg]:h-[var(--Base-Grid-Grid-24)]\"\n\t\t\t\t\tstyle=\"color: #080F21;background-color: #EEF0F6\"\n\t\t\t\t\taria-hidden=\"true\">\n\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\tD\u00e9monstration d&#039;Auto QM\t\t\t<\/h2 >\n\t\t\t\n\t\t\t\t\t\t<h3\t\t\tstyle=\"color: #080F21\"\n\t\t\tclass=\"heading-medium text-primary\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\tD\u00e9couvrez comment fonctionne Auto QM\t\t<\/h3 >\n\t\t\n\t\t\t\t\t<div\n\t\t\t\tclass=\"wysiwyg text-navy-40\"\n\t\t\t\tstyle=\"color: #344679\"\n\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\t<p>u003cspan class=u0022TextRun SCXW98628477 BCX0u0022 lang=u0022EN-USu0022 xml :lang=u0022EN-USu0022 data-contrast=u0022autou0022u003eu003cspan class=u0022NormalTextRun SCXW98628477 BCX0u0022u003eExplorez Calabrio&rsquo;su003c\/spanu003eu003cspan class=u0022NormalTextRun SCXW98628477 BCX0u0022u003e solution d&rsquo;automatisation de l&rsquo;assurance qualit\u00e9 des centres de contact dans cette d\u00e9mo interactive gratuite. u003c\/spanu003eu003c\/spanu003e<\/p>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_ce57dcd105dcfee77259de1c435eaf24\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 24px !important;\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_ce57dcd105dcfee77259de1c435eaf24\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 24px !important;\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\t<section\n\t\tid=\"\"\n\t\tclass=\"product-demo relative overflow-hidden\"\n\t\tdata-theme-block-id=\"block_9c52585c4336b64439f681fe14632bb2\"\n\t\tdata-module=\"product-demo\"\n\t\tdata-aos=\"fade-up\"\n\t>\n\t\t<div class=\"container max-md:!px-c\/xl pb-16 lg:pb-24\">\n\t\t\t<div class=\"relative z-10 flex flex-col\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col justify-center gap-c\/xl xl:gap-0 py-c\/xl border-t-0.5 border-solid border-stroke-tertiary md:flex-row lg:justify-between xl:px-c\/xxl\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col items-center gap-c\/s w-full lg:flex-1 lg:flex-row lg:gap-c\/m\">\n\t\t\t\t\t\t\t\t<p class=\"body-small text-text-tertiary-aa whitespace-nowrap lg:whitespace-normal xl:whitespace-nowrap min-w-20\">Type de d\u00e9monstration<\/p>\n\t\t\t\t\t\t\t\t<div class=\"relative flex flex-col rounded-xs border-0.5 border-solid border-stroke-tertiary w-full lg:flex-row\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\t\t\tdata-tab=\"interactive_demo\"\n\t\t\t\t\t\t\t\t\t\t\tclass=\"js-btn-tab js-toggle-tab flex items-center justify-center w-full h-12 px-c\/m subhead-xs text-text-secondary-aa transition-[background] lg:min-w-[180px] xl:min-w-[200px] [&#038;.is-active]:text-text-highlight-aaa [&#038;.is-active]:bg-background-secondary xl:hover:bg-background-secondary\n\t\t\t\t\t\t\t\t\t\t\t is-active\"\n\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\tD\u00e9monstration interactive\t\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<button class=\"absolute top-c\/s mt-c\/xs right-c\/s z-10 [&#038;_svg]:w-6 [&#038;_svg]:h-6 block pointer-events-none transition-transform duration-300 [.is-active-dropdown_&#038;]:rotate-180 lg:hidden\n\t\t\t\t\t\t\t\t\thidden\" aria-label=\"Dropdown\">\n\t\t\t\t\t\t\t\t\t\t<svg width=\"25\" height=\"24\" viewBox=\"0 0 25 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n  <g id=\"Arrows \/ chevron-down\">\n    <path id=\"Icon\" d=\"M6.5 9L12.5 15L18.5 9\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n  <\/g>\n<\/svg>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t<div class=\"dropdown flex flex-col items-center gap-c\/s w-full lg:flex-1 lg:flex-row lg:gap-c\/m lg:items-start lg:justify-end\" data-module=\"dropdown\">\n\t\t\t\t\t<p class=\"body-small text-text-tertiary-aa lg:pt-c\/m\">Fonctionnalit\u00e9<\/p>\n\t\t\t\t<div class=\"relative z-50 w-full lg:max-w-[288px] js-dropdown\">\n\t\t\t<button class=\"lint-ignore js-btn-dropdown relative flex items-center justify-center gap-c\/m py-c\/m pl-4 xl:px-l\/m w-full body-small border-0.5 border-solid border-stroke-tertiary rounded-s [.is-open-dropdown_&#038;]:rounded-b-none justify-start bg-white lg:pr-8 xl:!pl-4 xl:!pr-8\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t<div class=\"w-full break-words text-center lg:text-left h-auto lg:pr-0 !text-left\">\n\t\t\t\t\t<span class=\"js-dropdown-value inline w-max leading-none h-full md:pl-0 md:w-full\">Sujets d&#039;actualit\u00e9<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<span class=\"absolute right-2 transition-transform duration-300 [.is-open-dropdown_&#038;]:rotate-180\">\n\t\t\t\t\t<svg width=\"25\" height=\"24\" viewBox=\"0 0 25 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n  <g id=\"Arrows \/ chevron-down\">\n    <path id=\"Icon\" d=\"M6.5 9L12.5 15L18.5 9\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n  <\/g>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t<ul class=\"absolute top-full left-0 right-0 z-10 flex flex-col bg-white border-0.5 border-solid border-stroke-tertiary border-t-0 rounded-b-s opacity-0 invisible transition-opacity [.is-open-dropdown_&#038;]:opacity-100 [.is-open-dropdown_&#038;]:visible\">\n\t\t\t\t\t\t\t\t\t<li\n\t\t\t\t\t\tclass=\"js-select-dropdown flex items-center justify-between p-c\/m body-small text-text-primary-aaa border-b-thin border-solid border-stroke-tertiary cursor-pointer transition-[background] xl:hover:bg-background-accent last:border-b-0 [&#038;.is-current]:bg-background-accent [&#038;.is-disabled]:hidden is-current\"\n\t\t\t\t\t\tdata-value=\"sujets-dactualite\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<span class=\"js-select-name\">Sujets d&#039;actualit\u00e9<\/span>\n\t\t\t\t\t\t<span class=\"opacity-0 invisible transition-opacity [.is-current_&#038;]:opacity-100 [.is-current_&#038;]:visible\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n  <g id=\"Icon\">\n    <path id=\"Icon_2\" d=\"M7.5 12L10.5 15L16.5 9M22 12C22 17.5228 17.5228 22 12 22C6.47715 22 2 17.5228 2 12C2 6.47715 6.47715 2 12 2C17.5228 2 22 6.47715 22 12Z\" stroke=\"#0530A8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n  <\/g>\n<\/svg>\n<\/span>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li\n\t\t\t\t\t\tclass=\"js-select-dropdown flex items-center justify-between p-c\/m body-small text-text-primary-aaa border-b-thin border-solid border-stroke-tertiary cursor-pointer transition-[background] xl:hover:bg-background-accent last:border-b-0 [&#038;.is-current]:bg-background-accent [&#038;.is-disabled]:hidden\"\n\t\t\t\t\t\tdata-value=\"auto-qm-fr\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<span class=\"js-select-name\">Auto QM<\/span>\n\t\t\t\t\t\t<span class=\"opacity-0 invisible transition-opacity [.is-current_&#038;]:opacity-100 [.is-current_&#038;]:visible\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n  <g id=\"Icon\">\n    <path id=\"Icon_2\" d=\"M7.5 12L10.5 15L16.5 9M22 12C22 17.5228 17.5228 22 12 22C6.47715 22 2 17.5228 2 12C2 6.47715 6.47715 2 12 2C17.5228 2 22 6.47715 22 12Z\" stroke=\"#0530A8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n  <\/g>\n<\/svg>\n<\/span>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<\/ul>\n\t\t<\/div>\n\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"js-tab-content hidden [&#038;.is-active:not(.is-disabled)]:block\" data-categories=\"sujets-dactualite\" data-type=\"interactive_demo\">\n\t\t\t\t\t\t\t\n\t<div class=\"video-module lint-ignore\"  data-module=\"video-popup\">\n\t\t<div class=\"container relative relative max-w-full !px-0 is-center-button\" data-aos=\"fade-up\">\n\t\t\t<div class=\"video-popup__media relative shadow-lg-2 rounded-s overflow-hidden lg:rounded-m !static max-md:w-[710px]\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\n\n\t\t\t\t\t\t\t<div class=\"video_embed js-video-embed\">\n\t\t\t\t\t<div>\u2028  <script async=\"\" src=\"https:\/\/js.storylane.io\/js\/v2\/storylane.js\"><\/script>\u2028  <div class=\"sl-embed\" style=\"position:relative;padding-bottom:60%;width:100%;height:0;transform:scale(1)\">\u2028  <iframe loading=\"lazy\" class=\"sl-demo\" src=\"https:\/\/app.storylane.io\/demo\/fser3zoaytkz?embed=inline\" name=\"sl-embed\" allow=\"fullscreen\" allowfullscreen=\"\" style=\"position:absolute;top:0;left:0;width:100%!important;height:100%!important;border:1px solid rgba(63,95,172,0.35);box-shadow: 0px 0px 18px rgba(26, 19, 72, 0.15);border-radius:10px;box-sizing:border-box;\"><\/iframe>\u2028  <\/div>\u2028<\/div>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"js-tab-content hidden [&#038;.is-active:not(.is-disabled)]:block\" data-categories=\"auto-qm-fr\" data-type=\"interactive_demo\">\n\t\t\t\t\t\t\t\n\t<div class=\"video-module lint-ignore\"  data-module=\"video-popup\">\n\t\t<div class=\"container relative relative max-w-full !px-0 is-center-button\" data-aos=\"fade-up\">\n\t\t\t<div class=\"video-popup__media relative shadow-lg-2 rounded-s overflow-hidden lg:rounded-m !static max-md:w-[710px]\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\n\n\t\t\t\t\t\t\t<div class=\"video_embed js-video-embed\">\n\t\t\t\t\t<div>\u2028  <script async src=\"https:\/\/app.storylane.io\/share\/zqvghta6kabi\"><\/script>\u2028  <div class=\"sl-embed\" style=\"position:relative;padding-bottom:calc(60.74% + 25px);width:100%;height:0;transform:scale(1)\">\u2028    <iframe loading=\"lazy\" class=\"sl-demo\" src=\"https:\/\/app.storylane.io\/demo\/zqvghta6kabi?embed=inline\" name=\"sl-embed\" allow=\"fullscreen\" allowfullscreen style=\"position:absolute;top:0;left:0;width:100%!important;height:100%!important;border:1px solid rgba(63,95,172,0.35);box-shadow: 0px 0px 18px rgba(26, 19, 72, 0.15);border-radius:10px;box-sizing:border-box;\"><\/iframe>\u2028  <\/div>\u2028<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"relative p-4 bg-white shadow-lg-2 rounded-s overflow-hidden max-md:w-[710px] lg:rounded-m aspect-[710\/426] md:aspect-[1188\/713] body-medium text-text-primary-aaa hidden [.is-not-product_&#038;]:block\">Not product demo<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div\n\t\t\tclass=\"absolute bottom-0 -left-l\/l -right-l\/l z-[1] opacity-20 rounded-[100%_100%_0_0_\/_18%_18%_0_0] h-[260px] lg:h-[448px]\"\n\t\t\tstyle=\"background: linear-gradient(180deg, rgb(53, 95, 212) 0%, rgba(53, 95, 212, 0.00) 100%\"\n\t\t><\/div>\n\t\t<div\n\t\t\tclass=\"absolute bottom-0 -left-l\/l -right-l\/l z-0 rounded-[100%_100%_0_0_\/_18%_18%_0_0] h-[260px] lg:h-[448px]\"\n\t\t\tstyle=\"background: #000000\"\n\t\t><\/div>\n\t<\/section>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_9c52585c4336b64439f681fe14632bb2\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<section\n\tid=\"\"\n\tdata-theme-block-id=\"block_3632ec86fd3e6c324a2198afd4ca660f\"\n\tstyle=\"\"\n\t>\n\t\t<div class=\"section-header lint-ignore\" style=\"\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"w-full xl:px-page-margin py-l\/m md:pt-0 lg:py-l\/m mx-auto text-center flex flex-col gap-c\/l\">\n\t\t\t\t\n\t\t\t\t\t\t<h2\t\t\tstyle=\"color: #080F21\"\n\t\t\tclass=\"heading-large text-primary\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\tR\u00e9sultats de l&rsquo;assurance qualit\u00e9 aliment\u00e9e par l&rsquo;IA\t\t<\/h2 >\n\t\t\n\t\t\t\t\t<div\n\t\t\t\tclass=\"wysiwygu002du002dlarge text-navy-40\"\n\t\t\t\tstyle=\"color: #344679\"\n\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\t<p>D\u00e9couvrez d&rsquo;autres cas d&rsquo;utilisation r\u00e9els qui ont permis \u00e0 des entreprises comme la v\u00f4tre d&rsquo;obtenir des r\u00e9sultats concrets.<\/p>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_3632ec86fd3e6c324a2198afd4ca660f\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 3px !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_3632ec86fd3e6c324a2198afd4ca660f\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 3px !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n\t<div class=\"container\"\n\t\tdata-aos=\"fade-up\"\n\t\tid=\"\">\n\t\t<div class=\"hidden xl:grid-cols-1 xl:grid-cols-2 xl:grid-cols-3 xl:grid-cols-4\"><\/div>\n\t\t<div\n\t\t\tdata-theme-block-id=\"block_e45a7416043790c606e91093ed34c4c2\"\n\t\t\tclass=\"image-cards block w-[calc(100vw)] xl:w-full pb-l\/xxl -ml-page-margin xl:-ml-0 overflow-hidden\">\n\t\t\t\n\t<section\n\tclass=\"swiper  swiper--navigation-rounded swiper--xl-hide-navigation [&amp;_.swiper-wrapper]:xl:grid swiper--nav-centered-image swiper--margin-left [&amp;&amp;]:xl:pl-0\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1.246,\"spaceBetween\":16,\"slidesOffsetAfter\":16,\"breakpoints\":{\"744\":{\"slidesPerView\":2.246,\"spaceBetween\":48},\"1440\":{\"enabled\":false}},\"navigation\":{\"nextEl\":\".swiper-button-next\",\"prevEl\":\".swiper-button-prev\"},\"navCenteredImage\":true}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper xl:grid xl:grid-cols-3 xl:gap-l\/xs items-stretch [&amp;_.swiper-slide]:h-auto [&amp;_.swiper-slide]:flex\">\n\t\n<div\n\tclass=\"card-image flex flex-col gap-c\/m swiper-slide swiper-slide border-b-thin border-solid border-stroke-secondary h-auto lint-ignore\"\n\tstyle=\"\"\n\t>\n\t<div class=\"js-wrap image lint-ignore\n\tcard-image__image absolute  aspect-[7\/5] md:aspect-[5\/4] xl:aspect-[368\/224] image--cover\t\" data-module=\"image\" loading=lazy >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2019\/02\/finance-portfolio.png\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2019\/02\/finance-portfolio.png\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2019\/02\/finance-portfolio.png 350w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2019\/02\/finance-portfolio-300x180.png 300w\" alt=\"\" ><\/div>\n\n\t\t<div\n\t\tclass=\"card-image__content flex flex-col flex-grow gap-c\/s pt-c\/m pr-c\/xxl pb-c\/l\">\n\t\t\t\t<h3 style=\"\" class=\"card-image__title\n\t\tfont-medium  md:body-medium body-large lg:body-large\" data-aos=\"fade-up\">\n\t\t\t1,8 million d&#039;\u00e9valuations r\u00e9alis\u00e9es\t<\/h3>\n\n\t\t\t\t<div\n\t\t\tstyle=\"\"\n\t\t\tclass=\"card-image__caption text-text-tertiary-aa wysiwyg--small\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\tdata-aos-delay=\"100\"\n\t\t>\n\t\t\t<p>Une \u00e9quipe financi\u00e8re a \u00e9limin\u00e9 les \u00e9valuations incoh\u00e9rentes et les processus manuels, ce qui a permis de r\u00e9duire de 60 % le temps n\u00e9cessaire pour localiser un contact.<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div\n\tclass=\"card-image flex flex-col gap-c\/m swiper-slide swiper-slide border-b-thin border-solid border-stroke-secondary h-auto lint-ignore\"\n\tstyle=\"\"\n\t>\n\t<div class=\"js-wrap image lint-ignore\n\tcard-image__image absolute  aspect-[7\/5] md:aspect-[5\/4] xl:aspect-[368\/224] image--cover\t\" data-module=\"image\" loading=lazy >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_605979412-scaled.jpeg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_605979412-scaled.jpeg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_605979412-scaled.jpeg 2560w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_605979412-300x200.jpeg 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_605979412-1024x683.jpeg 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_605979412-768x512.jpeg 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_605979412-1536x1025.jpeg 1536w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_605979412-2048x1366.jpeg 2048w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_605979412-600x400.jpeg 600w\" alt=\"\" ><\/div>\n\n\t\t<div\n\t\tclass=\"card-image__content flex flex-col flex-grow gap-c\/s pt-c\/m pr-c\/xxl pb-c\/l\">\n\t\t\t\t<h3 style=\"\" class=\"card-image__title\n\t\tfont-medium  md:body-medium body-large lg:body-large\" data-aos=\"fade-up\">\n\t\t\t450% de volume d&#039;appels en plus\t<\/h3>\n\n\t\t\t\t<div\n\t\t\tstyle=\"\"\n\t\t\tclass=\"card-image__caption text-text-tertiary-aa wysiwyg--small\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\tdata-aos-delay=\"100\"\n\t\t>\n\t\t\t<p>u003cp class=u0022p1u0022u003eUne \u00e9quipe des services de sant\u00e9 mentale a rapidement mis \u00e0 l&rsquo;\u00e9chelle une ligne d&rsquo;assistance en cas de crise, en suivant le risque d&rsquo;\u00e9puisement professionnel avec des tableaux de bord d&rsquo;IA pour u003cstrongu003eam\u00e9liorer la r\u00e9tention des agentsu003c\/strongu003e et u003cstrongu003e\u00e9conomiser plus de 6 700 heures d&rsquo;int\u00e9grationu003c\/strongu003e par an.u003c\/pu003e<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div\n\tclass=\"card-image flex flex-col gap-c\/m swiper-slide swiper-slide border-b-thin border-solid border-stroke-secondary h-auto lint-ignore\"\n\tstyle=\"\"\n\t>\n\t<div class=\"js-wrap image lint-ignore\n\tcard-image__image absolute  aspect-[7\/5] md:aspect-[5\/4] xl:aspect-[368\/224] image--cover\t\" data-module=\"image\" loading=lazy >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_566598003.jpeg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_566598003.jpeg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_566598003.jpeg 7852w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_566598003-300x187.jpeg 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_566598003-1024x639.jpeg 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_566598003-768x479.jpeg 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_566598003-1536x958.jpeg 1536w\" alt=\"\" ><\/div>\n\n\t\t<div\n\t\tclass=\"card-image__content flex flex-col flex-grow gap-c\/s pt-c\/m pr-c\/xxl pb-c\/l\">\n\t\t\t\t<h2 style=\"\" class=\"card-image__title\n\t\tfont-medium  md:body-medium body-large lg:body-large\" data-aos=\"fade-up\">\n\t\t\t27 000+ heures cliniques \u00e9conomis\u00e9es\t<\/h2>\n\n\t\t\t\t<div\n\t\t\tstyle=\"\"\n\t\t\tclass=\"card-image__caption text-text-tertiary-aa wysiwyg--small\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\tdata-aos-delay=\"100\"\n\t\t>\n\t\t\t<p>u003cp class=u0022p1u0022u003eUne organisation de soins de sant\u00e9 u003cstrongu003eslashed ACW de 41%u003c\/strongu003e lib\u00e9rant du temps pour se concentrer sur la fourniture u003cstrongu003e d&rsquo;exp\u00e9riences de haute qualit\u00e9 pour les patientsu003c\/strongu003e, sans \u00e9puiser le personnel.u003c\/pu003e<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n\t\n\t\t\t\t\t<button\n\t\t\t\tclass=\"swiper-button-prev\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive pr\u00e9c\u00e9dente du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\t<button\n\t\t\t\tclass=\"swiper-button-next\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive suivante du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\n\t\n\t\t<\/section>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_e45a7416043790c606e91093ed34c4c2\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 2px !important;\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<section\n\tid=\"\"\n\tdata-theme-block-id=\"block_64d49a141b475b8f3cdbbacd087f8810\"\n\tstyle=\"\"\n\t>\n\t\t<div class=\"section-header lint-ignore\" style=\"\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"w-full xl:px-page-margin py-l\/m md:pt-0 lg:py-l\/m mx-auto text-center flex flex-col gap-c\/l\">\n\t\t\t\t\t\t\t\t<h2\t\t\t\tstyle=\"\"\n\t\t\t\tclass=\"button-link-large !tracking-wider text-text-highlight-aaa flex flex-col md:flex-row items-center\n\t\t\t\tjustify-center gap-c\/s md:gap-c\/xs py-c\/s\"\n\t\t\t\tdata-aos=\"fade-down\"\n\t\t\t\t>\n\t\t\t\t<span\n\t\t\t\t\tclass=\"icon rounded-full flex items-center justify-center text-black [&#038;_svg]:w-[var(--Base-Grid-Grid-24)] [&#038;_svg]:h-[var(--Base-Grid-Grid-24)]\"\n\t\t\t\t\tstyle=\"color: #080F21;background-color: #EEF0F6\"\n\t\t\t\t\taria-hidden=\"true\">\n\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\tGestion automatis\u00e9e de la qualit\u00e9\t\t\t<\/h2 >\n\t\t\t\n\t\t\t\t\t\t<h3\t\t\tstyle=\"color: #080F21\"\n\t\t\tclass=\"heading-medium text-primary\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\tFaites en sorte que chaque interaction compte\t\t<\/h3 >\n\t\t\n\t\t\t\t\t<div\n\t\t\t\tclass=\"wysiwyg text-navy-40\"\n\t\t\t\tstyle=\"color: #344679\"\n\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\t<p>u003cspan class=u0022TextRun SCXW185947221 BCX0u0022 lang=u0022EN-USu0022 xml:lang=u0022EN-USu0022 data-contrast=u0022autou0022u003eucspan class=u0022NormalTextRun SCXW185947221 BCX0u0022u003eReimaginez votre approche de l&rsquo;assurance qualit\u00e9 et transformez votre exp\u00e9rience client. Laissez notre syst\u00e8me Auto QM aliment\u00e9 par l&rsquo;IA faire le gros du travail en notant chaque interaction et en u003c\/spanu003eu003cspan class=u0022NormalTextRun SCXW185947221 BCX0u0022u003ecombinant avecu003c\/spanu003eu003cspan class=u0022NormalTextRun SCXW185947221 BCX0u0022u003e Trending Topics, l&rsquo;analyse automatis\u00e9e des plus grandes pr\u00e9occupations de vos clients. u003c\/spanu003eu003c\/spanu003ernrnu0026nbsp;rnrnu003trongu003eu003cspan class=u0022TextRun SCXW185947221 BCX0u0022 lang=u0022EN-USu0022 xml :lang=u0022EN-USu0022 data-contrast=u0022autou0022u003eu003cspan class=u0022NormalTextRun SCXW185947221 BCX0u0022u003eD\u00e9verrouillez une efficacit\u00e9 sans pr\u00e9c\u00e9dent et u003c\/spanu003eu003cspan class=u0022NormalTextRun SCXW185947221 BCX0u0022u003efocusu003c\/spanu003eu003cspan class=u0022NormalTextRun SCXW185947221 BCX0u0022u003e suru003c\/spanu003eu003cspan class=u0022NormalTextRun SCXW185947221 BCX0u0022u003e ce qui compte le plus : engager les agents avec un coaching et des informations \u00e0 fort impact tu003c\/spanu003eucspan class=u0022NormalTextRun SCXW185947221 BCX0u0022u003ehat drivu003c\/spanu003eucspan class=u0022NormalTextRun SCXW185947221 BCX0u0022u003ee les exp\u00e9riences dont vos clients sont friands.u003c\/spanu003eu003c\/spanu003eu003c\/strongu003e<\/p>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<div class=\"flex flex-col md:flex-row gap-c\/m justify-center py-c\/m\" data-aos=\"fade-up\">\n\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-primary\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/reservez-une-demonstration\/\" title=\"R\u00e9servez une d\u00e9monstration personnalis\u00e9e\" aria-label=\"R\u00e9servez une d\u00e9monstration personnalis\u00e9e\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text\">R\u00e9servez une d\u00e9monstration personnalis\u00e9e<\/span>\n\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_64d49a141b475b8f3cdbbacd087f8810\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 24px !important;\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 96px !important;\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_64d49a141b475b8f3cdbbacd087f8810\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 24px !important;\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 96px !important;\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\t<section\n\t\tclass=\"container py-l\/m overflow-hidden\"\n\t\tdata-theme-block-id=\"block_b854a63a5813a972d49688cacd0cfa36\"\n\t\tid=\"\"\n\t\tdata-aos=\"fade-up\"\n\t>\n\t\t<div class=\"block w-[calc(100vw)] lg:w-full -ml-page-margin lg:-ml-0\">\n\t\t\t\n\t<section\n\tclass=\"swiper  swiper--navigation-rounded swiper--margin-two-sides swiper--md-hide-navigation\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1.11,\"spaceBetween\":16,\"breakpoints\":{\"680\":{\"slidesPerView\":2.24},\"744\":{\"enabled\":false},\"1024\":{\"enabled\":false}},\"navigation\":{\"nextEl\":\".swiper-button-next\",\"prevEl\":\".swiper-button-prev\"},\"navCenteredImage\":true}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper md:flex-col md:gap-0 md:pl-0 lg:flex-col lg:pl-0\">\n\t\n<div class=\"w-full h-full relative py-c\/xxl  swiper-slide !h-auto\">\n\t<div\n\t\tclass=\"w-full h-full flex flex-col-reverse justify-end md:flex-row md:justify-between md:items-center gap-l\/m md:gap-0 \">\n\t\t<div class=\"w-full h-full md:w-[50%] lg:w-[65%] xl:w-[51%] md:gap-l\/xxl md:px-page-margin lg:px-l\/m lg:p-l\/mxl:p-l\/m flex items-center\">\n\t\t\t<div class=\"flex flex-col flex-grow gap-c\/s md:gap-0 lg:gap-c\/xxl h-full justify-between\">\n\t\t\t\t<div class=\"w-full mx-auto flex flex-col gap-c\/m md:gap-c\/m\">\n\t\t\t\t\t\t\t\t\t\t<h2\t\t\t\t\tstyle=\"color: #0530A8\"\n\t\t\t\t\tclass=\"text-text-highlight-aaa flex items-center\n\t\t\t\t\tpb-c\/xxs md:pb-c\/l subhead-xs\"\n\t\t\t\t\tdata-aos=\"fade-up\">\n\t\t\t\t\t\tCouverture \u00e0 100 % des interactions\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\t\t\t\t<h3\t\t\t\tstyle=\"color: #080F21\"\n\t\t\t\tclass=\"heading-small\"\n\t\t\t\tdata-aos=\"fade-up\">\n\t\t\t\t\t\u00c9liminez vos points faibles en mati\u00e8re d&#039;assurance qualit\u00e9\t\t\t<\/h3>\n\t\t\t\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"wysiwyg text-navy-40 pb-l\/xs\"\n\t\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t\t\tstyle=\"color: #344679\">\n\t\t\t\t\t<p>u003cspan class=u0022TextRun SCXW153422205 BCX0u0022 lang=u0022EN-USu0022 xml :lang=u0022EN-USu0022 data-contrast=u0022autou0022u003eu003cspan class=u0022NormalTextRun SCXW153422205 BCX0u0022u003eAm\u00e9liorer l&rsquo;impact et \u00e9tendre la u003c\/spanu003eu003cspan class=u0022NormalTextRun SCXW1534225 BCX0u0022u003ereachu003c\/spanu003eu003cspan class=u0022NormalTextRun SCXW1534225 BCX0u0022u003e de votre programme de qualit\u00e9u003c\/spanu003eu003cspan class=u0022u003e votre programme de qualit\u00e9u003c\/spanu003e u003cspan class=u0022NormalTextRun SCXW153422205 BCX0u0022u003e sans u003c\/spanu003eu003cspan class=u0022NormalTextRun SCXW1534225 BCX0u0022u003eaddingu003c\/spanu003eu003cspan class=u0022NormalTextRun SCXW1534225 BCX0u0022u003e \u00e0 votre effectif. Auto QM \u00e9value chaque interactionu003c\/spanu003eu003cspan class=u0022NormalTextRun SCXW153422205 BCX0u0022u003e, pour u003c\/spanu003eu003cspan class=u0022NormalTextRun SCXW1534225 BCX0u0022u003e tous vos agentsu003c\/spanu003eu003cspan class=u0022NormalTextRun SCXW153422205 BCX0u0022u003e, pour u003c\/spanu003eu003cspan class=u0022NormalTextRun SCXW1534225 BCX0u0022u003ed\u00e9livreru003c\/spanu003e u003pan class=u0022NormalTextRun SCXW153422205 BCX0u0022u003une vision compl\u00e8te, une vision compl\u00e8te et impartiale de la qualit\u00e9 de l&rsquo;exp\u00e9rience u003c\/spanu003eu003cspan class=u0022NormalTextRun SCXW1534225 BCX0u0022u003e. Acc\u00e9l\u00e9rer et am\u00e9liorer les processus de r\u00e9vision manuelle ou u003c\/spanu003eu003cspan class=u0022NormalTextRun SCXW153422205 BCX0u0022u003faire leu003c\/spanu003e u003cspan class=u0022NormalTextRun SCXW153422205 BCX0u0022u003eswitch to003c\/spanu003eu003cspan class=u0022NormalTextRun SCXW1534225 BCX0u0022u003e fullu003c\/spanu003e u003cspan class=u0022NormalTextRun SCXW1534225 BCX0u0022u003eautomation avec u003c\/spanu003eu003cspan class=u0022NormalTextRun SCXW153422205 BCX0u0022u003ea future-pr\u00eat pour l&rsquo;avenir, solution d&rsquo;assurance qualit\u00e9 aliment\u00e9e par l&rsquo;IA et pr\u00eate pour l&rsquo;avenir.u003c\/spanu003eu003c\/spanu003eucspan class=u0022EOP SCXW153422205 BCX0u0022 data-ccp-props=u0022{}u0022u003e u003c\/spanu003e<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div data-aos=\"fade-up\">\t<a\t\tclass=\"w-fit pl-0 !button-link-small btn-tertiary btn-tertiary--left-align \"\n\t\t href=\"https:\/\/www.calabrio.com\/book-demo\/\" title=\"Book a Demo\" aria-label=\"Book a Demo\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Book a Demo<\/span>\n\t<\/a>\n<\/div>\t<\/div>\n<\/div>\n<div class=\"relative w-full md:w-[50%] lg:w-[49%]\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\t aspect-[280\/313] md:aspect-[372\/588] lg:aspect-square max-w-[588px] image--cover\t\" data-module=\"image\" data-aos=fade-up data-aos-delay=100>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_613147934-e1735913414627.jpeg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_613147934-e1735913414627.jpeg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_613147934-e1735913414627.jpeg\" alt=\"\" ><\/div>\n\t\n\t<\/div>\n<\/div>\n<\/div>\n\n<div class=\"w-full h-full relative py-c\/xxl  swiper-slide !h-auto\">\n\t<div\n\t\tclass=\"w-full h-full flex flex-col-reverse justify-end md:flex-row md:justify-between md:items-center gap-l\/m md:gap-0 md:flex-row-reverse\">\n\t\t<div class=\"w-full h-full md:w-[50%] lg:w-[65%] xl:w-[51%] md:gap-l\/xxl md:px-page-margin lg:px-l\/m lg:p-l\/mxl:py-l\/m xl:pr-l\/m flex items-center\">\n\t\t\t<div class=\"flex flex-col flex-grow gap-c\/s md:gap-0 lg:gap-c\/xxl h-full justify-between\">\n\t\t\t\t<div class=\"w-full mx-auto flex flex-col gap-c\/m md:gap-c\/m\">\n\t\t\t\t\t\t\t\t\t\t<h2\t\t\t\t\tstyle=\"color: #0530A8\"\n\t\t\t\t\tclass=\"text-text-highlight-aaa flex items-center\n\t\t\t\t\tpb-c\/xxs md:pb-c\/l subhead-xs\"\n\t\t\t\t\tdata-aos=\"fade-up\">\n\t\t\t\t\t\t\u00c9valuations personnalis\u00e9es  \t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\t\t\t\t<h3\t\t\t\tstyle=\"color: #080F21\"\n\t\t\t\tclass=\"heading-small\"\n\t\t\t\tdata-aos=\"fade-up\">\n\t\t\t\t\tMesurez ce qui est important pour votre entreprise\t\t\t<\/h3>\n\t\t\t\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"wysiwyg text-navy-40 pb-l\/xs\"\n\t\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t\t\tstyle=\"color: #344679\">\n\t\t\t\t\t<p>u003cspan class=u0022TextRun SCXW133704224 BCX0u0022 lang=u0022EN-USu0022 xml :lang=u0022EN-USu0022 data-contrast=u0022autou0022u003eu003cspan class=u0022NormalTextRun SCXW133704224 BCX0u0022u003eSuccess u003c\/spanu003eu003cspan class=u0022NormalTextRun SCXW133704224 BCX0u0022u003eestn&rsquo;tu003c\/spanu003eu003cspan class=u0022NormalTextRun SCXW133704224 BCX0u0022u003e une taille unique.taille unique. Pourquoi votre solution qualit\u00e9 devrait-elleu003c\/spanu003eu003cspan class=u0022NormalTextRun SCXW133704224 BCX0u0022u003e ?u003c\/spanu003e u003cspan class=u0022NormalTextRun SCXW133704224 BCX0u0022u003eNotre logiciel Auto QMu003c\/spanu003e u003cspan class=u0022NormalTextRun SCXW133704224 BCX0u0022u003e personnalisable vous permet de contr\u00f4ler et d&rsquo;adapter les \u00e9valuations aux besoins de votre marque, normes et objectifs de votre marqueu003c\/spanu003eu003cspan class=u0022NormalTextRun SCXW133704224 BCX0u0022u003e.u003c\/spanu003e u003cspan class=u0022NormalTextRun SCXW133704224 BCX0u0022u003eApportez vos propres questions et cr\u00e9ez une biblioth\u00e8que pour vous aider \u00e0 atteindre vos objectifs. u003c\/spanu003eu003cspan class=u0022NormalTextRun SCXW133704224 BCX0u0022u003esharu003c\/spanu003eu003cspan class=u0022NormalTextRun SCXW133704224 BCX0u0022u003ee \u00e0 travers u003c\/spanu003eu003cspan class=u0022NormalTextRun SCXW133704224 BCX0u0022u003eteams oru003c\/spanu003eu003cspan class=u0022NormalTextRun SCXW133704224 BCX0u0022u003e choisir parmiu003c\/spanu003eu003cspan class=u0022NormalTextRun SCXW133704224 BCX0u0022u003e questions pr\u00e9u003c\/spanu003eu003cspan class=u0022NormalTextRun SCXW133704224 BCX0u0022u003e dans u003c\/spanu003eu003cspan class=u0022NormalTextRun SCXW133704224 BCX0u0022u003e notre base de donn\u00e9es v\u00e9rifi\u00e9e par des expertsu003c\/spanu003eu003cspan class=u0022NormalTextRun SCXW133704224 BCX0u0022u003ebase de donn\u00e9es v\u00e9rifi\u00e9eu003c\/spanu003eu003cspan class=u0022NormalTextRun SCXW133704224 BCX0u0022u003e. u003c\/spanu003eu003cspan class=u0022NormalTextRun SCXW133704224 BCX0u0022u003eSu003c\/spanu003eucspan class=u0022NormalTextRun SCXW133704224 BCX0u0022u003d\u00e9finissez vos propres crit\u00e8res, ajustez les pond\u00e9rations, u003c\/spanu003eu003cspan class=u0022NormalTextRun SCXW133704224 BCX0u0022u003e et u003c\/spanu003eu003cspan class=u0022NormalTextRun SCXW133704224 BCX0u0022u003e int\u00e9grer des parties de votre base de connaissancesu003c\/spanu003eu003cspan class=u0022NormalTextRun SCXW133704224 BCX0u0022u003e. Au003c\/spanu003eu003cspan class=u0022NormalTextRun SCXW133704224 BCX0u0022u003econsid\u00e9rer avec pr\u00e9cision votre CX \u00e0 l&rsquo;\u00e9chelle en se basant pr\u00e9cis\u00e9ment sur ce que la qualit\u00e9 signifie pour votre organisation.u003c\/spanu003eu003c\/spanu003e<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div data-aos=\"fade-up\">\t<a\t\tclass=\"w-fit pl-0 !button-link-small btn-tertiary btn-tertiary--left-align \"\n\t\t href=\"https:\/\/www.calabrio.com\/book-demo\/\" title=\"Book a Demo\" aria-label=\"Book a Demo\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Book a Demo<\/span>\n\t<\/a>\n<\/div>\t<\/div>\n<\/div>\n<div class=\"relative w-full md:w-[50%] lg:w-[49%]\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\t aspect-[280\/313] md:aspect-[372\/588] lg:aspect-square max-w-[588px] image--cover\t\" data-module=\"image\" data-aos=fade-up data-aos-delay=100>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_434324365-e1735861090557.jpeg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_434324365-e1735861090557.jpeg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_434324365-e1735861090557.jpeg\" alt=\"\" ><\/div>\n\t\n\t<\/div>\n<\/div>\n<\/div>\n\n<div class=\"w-full h-full relative py-c\/xxl  swiper-slide !h-auto\">\n\t<div\n\t\tclass=\"w-full h-full flex flex-col-reverse justify-end md:flex-row md:justify-between md:items-center gap-l\/m md:gap-0 \">\n\t\t<div class=\"w-full h-full md:w-[50%] lg:w-[65%] xl:w-[51%] md:gap-l\/xxl md:px-page-margin lg:px-l\/m lg:p-l\/mxl:p-l\/m flex items-center\">\n\t\t\t<div class=\"flex flex-col flex-grow gap-c\/s md:gap-0 lg:gap-c\/xxl h-full justify-between\">\n\t\t\t\t<div class=\"w-full mx-auto flex flex-col gap-c\/m md:gap-c\/m\">\n\t\t\t\t\t\t\t\t\t\t<h2\t\t\t\t\tstyle=\"color: #0530A8\"\n\t\t\t\t\tclass=\"text-text-highlight-aaa flex items-center\n\t\t\t\t\tpb-c\/xxs md:pb-c\/l subhead-xs\"\n\t\t\t\t\tdata-aos=\"fade-up\">\n\t\t\t\t\t\tL&#039;autonomisation par les donn\u00e9es  \t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\t\t\t\t<h3\t\t\t\tstyle=\"color: #080F21\"\n\t\t\t\tclass=\"heading-small\"\n\t\t\t\tdata-aos=\"fade-up\">\n\t\t\t\t\tCoaching ax\u00e9 sur le carburant u0026 D\u00e9veloppement plus rapide\t\t\t<\/h3>\n\t\t\t\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"wysiwyg text-navy-40 pb-l\/xs\"\n\t\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t\t\tstyle=\"color: #344679\">\n\t\t\t\t\t<p>u003cspan class=u0022TextRun SCXW231143550 BCX0u0022 lang=u0022EN-USu0022 xml :lang=u0022EN-USu0022 data-contrast=u0022autou0022u003eu003cspan class=u0022NormalTextRun SCXW231143550 BCX0u0022u003eEquipez votre u003c\/spanu003eu003cspan class=u0022NormalTextRun SCXW231143550 BCX0u0022u003eteamsu003c\/spanu003eu003cspan class=u0022NormalTextRun SCXW231143550 BCX0u0022u003e avec u003c\/spanu003eu003pan class=u0022NormalTextRun SCXW231143550 BCX0u0022u003eleadingu003c\/spanu003eu003cspan class=u0022NormalTextRun SCXW231143550 BCX0u0022u003e outils u003c\/spanu003eu003cspan class=u0022NormalTextRun SCXW231143550 BCX0u0022u003ethatu003c\/spanu003eu003cspan class=u0022NormalTextRun SCXW231143550 BCX0u0022u003e d&rsquo;\u00e9lever vos performances d\u00e8s le premier jour. u003c\/spanu003eu003cspan class=u0022NormalTextRun SCXW231143550 BCX0u0022u003eTransformez des interactions complexes en informations claires et exploitables gr\u00e2ce \u00e0 des r\u00e9sum\u00e9s g\u00e9n\u00e9r\u00e9s par l&rsquo;IA qui font ressortir les informations les plus pertinentes. D\u00e9finissez les objectifs de performance de l&rsquo;agent003c\/spanu003eu003cspan class=u0022NormalTextRun SCXW231143550 BCX0u0022u003e directement dans le formulaireu003c\/spanu003eu003cspan class=u0022NormalTextRun SCXW231143550 BCX0u0022u003es, suivez les progr\u00e8s r\u00e9alis\u00e9s par rapport aux indicateurs cl\u00e9s de performance et livrez les r\u00e9sultats escompt\u00e9s, cibl\u00e9es etu003c\/spanu003eu003cspan class=u0022NormalTextRun SCXW231143550 BCX0u0022u003ethatu003c\/spanu003eucspan class=u0022NormalTextRun SCXW231143550 BCX0u0022u003e engage les agents dans une d\u00e9marche de d\u00e9veloppement durable. u003c\/spanu003eu003cspan class=u0022NormalTextRun SCXW231143550 BCX0u0022u003eandu003c\/spanu003eu003cspan class=u0022NormalTextRun SCXW231143550 BCX0u0022u003e am\u00e9liore leurs r\u00e9sultats de mani\u00e8re mesurable.u003c\/spanu003eu003c\/spanu003e<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div data-aos=\"fade-up\">\t<a\t\tclass=\"w-fit pl-0 !button-link-small btn-tertiary btn-tertiary--left-align \"\n\t\t href=\"https:\/\/www.calabrio.com\/book-a-demo\/\" title=\"Book a Demo\" aria-label=\"Book a Demo\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Book a Demo<\/span>\n\t<\/a>\n<\/div>\t<\/div>\n<\/div>\n<div class=\"relative w-full md:w-[50%] lg:w-[49%]\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\t aspect-[280\/313] md:aspect-[372\/588] lg:aspect-square max-w-[588px] image--cover\t\" data-module=\"image\" data-aos=fade-up data-aos-delay=100>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_657261759-scaled-e1735864407478.jpeg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_657261759-scaled-e1735864407478.jpeg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_657261759-scaled-e1735864407478.jpeg\" alt=\"\" ><\/div>\n\t\n\t<\/div>\n<\/div>\n<\/div>\n\t<\/div>\n\t\n\t\t\t\t\t<button\n\t\t\t\tclass=\"swiper-button-prev\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive pr\u00e9c\u00e9dente du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\t<button\n\t\t\t\tclass=\"swiper-button-next\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive suivante du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\n\t\n\t\t<\/section>\n\t\t<\/div>\n\t<\/section>\n\t<style>\n\t[data-theme-block-id=\"block_b854a63a5813a972d49688cacd0cfa36\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<section\n\tid=\"\"\n\tclass=\"flex flex-col lg:flex-row\"\n\tdata-theme-block-id=\"block_f2c542b530097170914a7b4ba2b326e2\"\n\tdata-aos=\"fade-up\"\n>\n\t\t<div style=\"background-color: #080F21\" class=\"flex lg:hidden justify-center items-center w-full\">\n\t\t<div class=\"js-wrap image lint-ignore\n\tw-full aspect-[131\/119] md:aspect-[744\/403] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_629603644.jpeg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_629603644.jpeg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_629603644.jpeg 8192w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_629603644-300x200.jpeg 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_629603644-1024x683.jpeg 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_629603644-768x512.jpeg 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_629603644-1536x1025.jpeg 1536w\" alt=\"\" ><\/div>\n\t<\/div>\n\n\t<div style=\"background-color: #080F21\" class=\"hidden lg:flex justify-center items-center w-1\/2\">\n\t\t<div class=\"js-wrap image lint-ignore\n\tw-full h-full lg:aspect-[360\/211] xxl:ml-[60px] xxl:mr-[59px] xxl:aspect-[841\/422] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_629603644.jpeg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_629603644.jpeg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_629603644.jpeg 8192w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_629603644-300x200.jpeg 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_629603644-1024x683.jpeg 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_629603644-768x512.jpeg 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_629603644-1536x1025.jpeg 1536w\" alt=\"\" ><\/div>\n\t<\/div>\n\t\n\t\n\t\t\t<div style=\"background-color: #080F21\" class=\"flex flex-col w-full lg:w-1\/2 justify-center gap-c\/m p-l\/xl lg:p-l\/xxl\">\n\t\t\t\t\t\t\t<div class=\"flex flex-col gap-c\/m pb-c\/m\">\n\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"eyebrow flex py-c\/s gap-c\/s\">\n\t\t\t\t\t\t\t<span class=\"eyebrow__icon icon text-background-secondary flex items-center rounded-full bg-stroke-primary\"\n\t\t\t\t\t\t\taria-hidden=\"true\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span class=\"eyebrow__content subhead-small text-background-highlight\">Calabrio ONE<\/span>\n\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h3 style=\"color: #FFFFFF\" class=\"heading-xs break-words overflow-ellipsis line-clamp-3\">\n\t\t\t\t\t\t\tUne suite pour comprendre et am\u00e9liorer chaque interaction\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<span style=\"color: #C4CDE3\" class=\"wysiwyg\"><p>Obtenez tous les outils dont vous avez besoin dans une suite de performance des effectifs enti\u00e8rement int\u00e9gr\u00e9e.<\/p>\n<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"flex flex-col py-c\/s items-start\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-tertiary btn-tertiary--left-align text-background-primary\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/produits\/calabrio-one\/\" title=\"En savoir plus sur Calabrio ONE\" aria-label=\"En savoir plus sur Calabrio ONE\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore text-text-action\"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">En savoir plus sur Calabrio ONE<\/span>\n\t<\/a>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_f2c542b530097170914a7b4ba2b326e2\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\n<section\n\tid=\"\"\n\tclass=\"flex flex-col gap-l\/xxl md:gap-l\/m py-l\/xxl container card-grid\"\n\tdata-theme-block-id=\"block_926aaa70463aee70a0753874dcc317cb\"\n\tdata-aos=\"fade-up\"\n>\n\t\t\t<div style=\"background-color: #FFFFFF\" class=\"flex flex-col gap-c\/l md:py-l\/m\">\n\t\t\t\t\t\t\t<h2 style=\"color: #080F21\" class=\"heading-medium text-center\">\n\t\t\t\t\t<p>u003cspan class=u0022TextRun MacChromeBold SCXW61448091 BCX0u0022 lang=u0022EN-USu0022 xml :lang=u0022EN-USu0022 data-contrast=u0022autou0022u003eu003cspan class=u0022NormalTextRun SCXW61448091 BCX0u0022u003eAuto QM : La diff\u00e9rence entre deviner et savoiru003c\/spanu003eu003c\/spanu003e<\/p>\n\t\t\t\t<\/h2>\n\t\t\t\n\t\t\t\t\t\t\t<div style=\"color: #344679\" class=\"wysiwyg text-center\">\n\t\t\t\t\t<p>u003cspan data-contrast=u0022autou0022u003eLes clients d&rsquo;aujourd&rsquo;hui s&rsquo;attendent \u00e0 vivre une exp\u00e9rience exceptionnelle \u00e0 chaque fois, \u00e0 chaque point de contact. Mais comment pouvez-vous garantir la coh\u00e9rence lorsque votre programme de qualit\u00e9 ne voit qu&rsquo;une infime partie de l&rsquo;image ? La v\u00e9rit\u00e9 est que vous ne pouvez pas. Ce petit \u00e9chantillon rend la r\u00e9putation de votre marque vuln\u00e9rable \u00e0 toutes les interactions que vous n&rsquo;entendez jamais.u003c\/spanu003eu003cspan data-ccp-props=u0022{}u0022u003e u003c\/spanu003ernrnu003cspan data-ccp-props=u0022{}u0022u003e u003c\/spanu003ernrnu003cspan data-contrast=u0022autou0022u003eAuto QM tourne la page des approches traditionnelles, Il \u00e9value automatiquement 100 % des interactions, sans sacrifier la pr\u00e9cision ou l&rsquo;alignement, afin que vous puissiez prendre des d\u00e9cisions qui am\u00e9liorent la productivit\u00e9 et la qualit\u00e9 de l&rsquo;exp\u00e9rience, sur la base d&rsquo;une image compl\u00e8te des performances.u003c\/spanu003eu003cspan data-ccp-props=u0022{}u0022u003e u003c\/spanu003e<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\n\t<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_926aaa70463aee70a0753874dcc317cb\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 24px !important;\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 96px !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 24px !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\t<section\n\tclass=\"savings-statistics-block py-l\/m overflow-hidden\"\n\tdata-theme-block-id=\"block_dcb727029d63903c264353dff2322c9e\"\n\tdata-aos=\"fade-up\"\n\t>\n\t<div class=\"container\">\n\t\t<div class=\"max-w-[996px] mx-auto\">\n\t\t\t\t\t<h2 class=\"mb-c\/m heading-small text-text-primary-aaa\">Voir l&rsquo;image compl\u00e8te. Lib\u00e9rez votre potentiel.  <\/h2>\t\t\t\t\t\t<div class=\"wysiwyg--small text-text-primary-aaa\">\n\t\t\t<p>u003cspan class=u0022TextRun SCXW117621041 BCX0u0022 lang=u0022EN-USu0022 xml :lang=u0022EN-USu0022 data-contrast=u0022autou0022u003eu003cspan class=u0022NormalTextRun SCXW117621041 BCX0u0022u003eLe vrai pouvoir de l&rsquo;automatisation u003c\/spanu003eu003cspan class=u0022NormalTextRun SCXW117621041 BCX0u0022u003e n&rsquo;est pas un tu003c\/spanu003e u003cspan class=u0022NormalTextRun SCXW117621041 BCX0u0022u003e juste une question d&rsquo;\u00e9conomie. de sauver003c\/spanu003eu003cspan class=u0022NormalTextRun SCXW117621041 BCX0u0022u003e temps-u003c\/spanu003eu003cspan class=u0022NormalTextRun SCXW117621041 BCX0u0022u003e c&rsquo;est su003c\/spanu003eu003cspan class=u0022NormalTextRun SCXW117621041 BCX0u0022u003e de r\u00e9investir ce temps dans un travail \u00e0 fort impact.dans un travail \u00e0 fort impact. u003c\/spanu003eu003c\/spanu003ernrnu0026bspn;rnrnu003trongu003eu003cspan class=u0022TextRun SCXW117621041 BCX0u0022 lang=u0022EN-USu0022 xml :lang=u0022EN-USu0022 data-contrast=u0022autou0022u003eu003cspan class=u0022NormalTextRun SCXW117621041 BCX0u0022u003eAu lieu de demander : u0022 Avons-nous atteint notre quota de commentaires ?u0022u003c\/spanu003eu003cspan class=u0022NormalTextRun SCXW117621041 BCX0u0022u003e, u003c\/spanu003eu003cspan class=u0022NormalTextRun SCXW117621041 BCX0u0022u003e, votre \u00e9quipe peut commencer \u00e0 se demander u0022Comment am\u00e9liorer l&rsquo;ensemble de nos op\u00e9rationsu003c\/spanu003eu003cspan class=u0022NormalTextRun SCXW117621041 BCX0u0022u003e, pour nos clients et nos agentsu003c\/spanu003eu003cspan class=u0022NormalTextRun SCXW117621041 BCX0u0022u003e ?u0022u003c\/spanu003eu003c\/spanu003eu003cspan class=u0022EOP SCXW117621041 BCX0u0022 data-ccp-props=u0022{}u0022u003e u003c\/spanu003eu003c\/strongu003e<\/p>\n\t\t<\/div>\n\t\t\t\t\t\t<div class=\"my-l\/m\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tw-full aspect-[996\/522] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_233961393.jpeg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_233961393.jpeg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_233961393.jpeg 8688w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_233961393-300x159.jpeg 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_233961393-1024x542.jpeg 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_233961393-768x406.jpeg 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_233961393-1536x813.jpeg 1536w\" alt=\"\" ><\/div>\n\t\t<\/div>\n\t\t\n\t\t\t\t<div class=\"mb-c\/xxl\">\n\t\t\t<h3 class=\"heading-xs text-text-primary-aaa md:max-w-[80%]\">En associant les derni\u00e8res technologies de l&rsquo;information et des d\u00e9cennies d&rsquo;exp\u00e9rience, Auto QM et la suite compl\u00e8te Calabrio ONE vous aident \u00e0 construire un centre de contact pr\u00eat pour l&rsquo;avenir et \u00e0 obtenir un impact imm\u00e9diat d\u00e8s aujourd&rsquo;hui.<\/h3>\t\t<\/div>\n\t\t\n\t\t\t\t<div class=\"grid grid-cols-1 gap-y-c\/l gap-x-gutter sm:grid-cols-2 lg:grid-cols-3\">\n\t\t\t\t\t<div class=\"flex flex-col\">\n\t\t\t\t\n<div\n\tclass=\"card-icon flex flex-col lint-ignore\n\ttext-start\t\t h-full py-c\/m border-b-thin border-stroke-tertiary md:pr-c\/xl\"\n\t>\n\t\n\t\n\t\t<h3\n\t\tclass=\"card-icon__title subhead-medium text-text-primary-aa break-words pb-c\/s lint-ignore\"\n\t\t\t>\n\t\tPassez plus rapidement de la r\u00e9flexion \u00e0 l&#039;action  \t<\/h3>\n\t\n\t\t<div\n\t\tclass=\"card-icon__description text-text-secondary-aa pb-c\/m break-words lint-ignore wysiwyg--small\"\n\tdata-aos=\"\"\n\tdata-aos-delay=\"0\"\n\t\t\t>\n\t\tLes r\u00e9sultats d&rsquo;Auto QM sont int\u00e9gr\u00e9s de mani\u00e8re transparente dans des tableaux de bord pr\u00e9d\u00e9finis, ce qui permet aux superviseurs de passer rapidement de l&rsquo;analyse \u00e0 l&rsquo;action, sans passer d&rsquo;un syst\u00e8me \u00e0 l&rsquo;autre.  \t<\/div>\n\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"flex flex-col\">\n\t\t\t\t\n<div\n\tclass=\"card-icon flex flex-col lint-ignore\n\ttext-start\t\t h-full py-c\/m border-b-thin border-stroke-tertiary md:pr-c\/xl\"\n\t>\n\t\n\t\n\t\t<h3\n\t\tclass=\"card-icon__title subhead-medium text-text-primary-aa break-words pb-c\/s lint-ignore\"\n\t\t\t>\n\t\tDes id\u00e9es concr\u00e8tes d\u00e8s le premier jour  \t<\/h3>\n\t\n\t\t<div\n\t\tclass=\"card-icon__description text-text-secondary-aa pb-c\/m break-words lint-ignore wysiwyg--small\"\n\tdata-aos=\"\"\n\tdata-aos-delay=\"0\"\n\t\t\t>\n\t\tCommencez d\u00e8s maintenant avec des questions d&rsquo;\u00e9valuation pr\u00e9d\u00e9finies et des tableaux de bord analytiques pr\u00eats \u00e0 l&#8217;emploi pour commencer \u00e0 d\u00e9couvrir imm\u00e9diatement des opportunit\u00e9s \u00e0 fort impact.\t<\/div>\n\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"flex flex-col\">\n\t\t\t\t\n<div\n\tclass=\"card-icon flex flex-col lint-ignore\n\ttext-start\t\t h-full py-c\/m border-b-thin border-stroke-tertiary md:pr-c\/xl\"\n\t>\n\t\n\t\n\t\t<h3\n\t\tclass=\"card-icon__title subhead-medium text-text-primary-aa break-words pb-c\/s lint-ignore\"\n\t\t\t>\n\t\tEntourez vos agents d&#039;amour\t<\/h3>\n\t\n\t\t<div\n\t\tclass=\"card-icon__description text-text-secondary-aa pb-c\/m break-words lint-ignore wysiwyg--small\"\n\tdata-aos=\"\"\n\tdata-aos-delay=\"0\"\n\t\t\t>\n\t\tStimulez la fid\u00e9lisation et acc\u00e9l\u00e9rez le d\u00e9veloppement gr\u00e2ce \u00e0 un portail d&rsquo;agent int\u00e9gr\u00e9 permettant de suivre les objectifs et d&rsquo;acc\u00e9der aux horaires, \u00e0 la gamification et \u00e0 des informations personnalis\u00e9es. De plus, offrez-leur la possibilit\u00e9 de planifier eux-m\u00eames leur travail, de faire des appels d&rsquo;offres et d&rsquo;avoir un acc\u00e8s mobile \u00e0 partir de la m\u00eame plateforme.\t<\/div>\n\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"flex flex-col\">\n\t\t\t\t\n<div\n\tclass=\"card-icon flex flex-col lint-ignore\n\ttext-start\t\t h-full py-c\/m border-b-thin border-stroke-tertiary md:pr-c\/xl\"\n\t>\n\t\n\t\n\t\t<h3\n\t\tclass=\"card-icon__title subhead-medium text-text-primary-aa break-words pb-c\/s lint-ignore\"\n\t\t\t>\n\t\tApprofondir avec GenAI\t<\/h3>\n\t\n\t\t<div\n\t\tclass=\"card-icon__description text-text-secondary-aa pb-c\/m break-words lint-ignore wysiwyg--small\"\n\tdata-aos=\"\"\n\tdata-aos-delay=\"0\"\n\t\t\t>\n\t\tExploitez l&rsquo;analyse des sentiments aliment\u00e9e par GenAI pour comprendre les \u00e9motions qui se cachent derri\u00e8re vos interactions. D\u00e9bloquez une intelligence \u00e9motionnelle nuanc\u00e9e et alimentez un coaching plus efficace qui s&rsquo;attaque \u00e0 des probl\u00e8mes tels que l&rsquo;\u00e9puisement professionnel et la mauvaise communication.\t<\/div>\n\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"flex flex-col\">\n\t\t\t\t\n<div\n\tclass=\"card-icon flex flex-col lint-ignore\n\ttext-start\t\t h-full py-c\/m border-b-thin border-stroke-tertiary md:pr-c\/xl\"\n\t>\n\t\n\t\n\t\t<h3\n\t\tclass=\"card-icon__title subhead-medium text-text-primary-aa break-words pb-c\/s lint-ignore\"\n\t\t\t>\n\t\tTrouver l&#039;aiguille, laisser tomber la botte de foin\t<\/h3>\n\t\n\t\t<div\n\t\tclass=\"card-icon__description text-text-secondary-aa pb-c\/m break-words lint-ignore wysiwyg--small\"\n\tdata-aos=\"\"\n\tdata-aos-delay=\"0\"\n\t\t\t>\n\t\tCombinez les informations sur la qualit\u00e9 de l&rsquo;Auto QM avec l&rsquo;analyse rapide des tendances des Trending Topics. Ce duo puissant permet d&rsquo;identifier plus rapidement et plus facilement les causes profondes, de d\u00e9couvrir les lacunes en mati\u00e8re de comp\u00e9tences et de fournir le coaching pr\u00e9cis n\u00e9cessaire pour r\u00e9soudre vos d\u00e9fis CX les plus urgents.\t<\/div>\n\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"flex flex-col\">\n\t\t\t\t\n<div\n\tclass=\"card-icon flex flex-col lint-ignore\n\ttext-start\t\t h-full py-c\/m border-b-thin border-stroke-tertiary md:pr-c\/xl\"\n\t>\n\t\n\t\n\t\t<h3\n\t\tclass=\"card-icon__title subhead-medium text-text-primary-aa break-words pb-c\/s lint-ignore\"\n\t\t\t>\n\t\tEnfin une vue unifi\u00e9e de votre centre de contact\t<\/h3>\n\t\n\t\t<div\n\t\tclass=\"card-icon__description text-text-secondary-aa pb-c\/m break-words lint-ignore wysiwyg--small\"\n\tdata-aos=\"\"\n\tdata-aos-delay=\"0\"\n\t\t\t>\n\t\tDans Calabrio ONE, les donn\u00e9es relatives \u00e0 la performance, \u00e0 la qualit\u00e9 et \u00e0 la main-d&rsquo;\u0153uvre sont automatiquement int\u00e9gr\u00e9es dans un moteur de reporting central. Cr\u00e9ez des tableaux de bord puissants et transversaux &#8211; sans assemblage de donn\u00e9es ni outils suppl\u00e9mentaires &#8211; pour faciliter le suivi des tendances, la prise de mesures et la mesure de l&rsquo;impact.\t<\/div>\n\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t<\/div>\n\t<\/section>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_dcb727029d63903c264353dff2322c9e\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 24px !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 96px !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<section\n\tid=\"\"\n\tdata-theme-block-id=\"block_fd62a44aebf08bccb944c2ec3aa252b9\"\n\tstyle=\"background-color: #d2f3fa\"\n\t>\n\t\t<div class=\"section-header lint-ignore\" style=\"background-color: #d2f3fa\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"w-full xl:px-page-margin py-l\/m md:pt-0 lg:py-l\/m mx-auto text-center flex flex-col gap-c\/l\">\n\t\t\t\t\t\t\t\t<h2\t\t\t\tstyle=\"\"\n\t\t\t\tclass=\"button-link-large !tracking-wider text-text-highlight-aaa flex flex-col md:flex-row items-center\n\t\t\t\tjustify-center gap-c\/s md:gap-c\/xs py-c\/s\"\n\t\t\t\tdata-aos=\"fade-down\"\n\t\t\t\t>\n\t\t\t\t<span\n\t\t\t\t\tclass=\"icon rounded-full flex items-center justify-center text-black [&#038;_svg]:w-[var(--Base-Grid-Grid-24)] [&#038;_svg]:h-[var(--Base-Grid-Grid-24)]\"\n\t\t\t\t\tstyle=\"color: #080F21;background-color: #EEF0F6\"\n\t\t\t\t\taria-hidden=\"true\">\n\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\tT\u00e9moignages de clients\t\t\t<\/h2 >\n\t\t\t\n\t\t\t\t\t\t<h3\t\t\tstyle=\"color: #080F21\"\n\t\t\tclass=\"heading-medium text-primary\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\tUn alli\u00e9 de confiance pour les grandes marques qui responsabilisent les employ\u00e9s et maximisent les performances\t\t<\/h3 >\n\t\t\n\t\t\t\t\t<div\n\t\t\t\tclass=\"wysiwyg text-navy-40\"\n\t\t\t\tstyle=\"color: #344679\"\n\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\t<p>Calabrio ONE b\u00e9n\u00e9ficie de la confiance des marques du classement Fortune 500 et des meilleurs partenaires technologiques. D\u00e9couvrez comment nous avons aid\u00e9 des leaders de divers secteurs \u00e0 tirer le meilleur parti de leurs donn\u00e9es d&rsquo;exp\u00e9rience client.<\/p>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_fd62a44aebf08bccb944c2ec3aa252b9\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 24px !important;\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 96px !important;\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_fd62a44aebf08bccb944c2ec3aa252b9\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 24px !important;\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 96px !important;\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\t<section\n\t\tid=\"\"\n\t\tclass=\"py-l\/xxl relative overflow-hidden \"\n\t\tstyle=\"background-color: #d3f3f9\"\n\t\tdata-theme-block-id=\"block_9d67f849f7963ea2d2bbaa6fc4e12bde\"\n\t\tdata-module=\"case-study-testimonials\"\n\t\tdata-aos=\"fade-in\"\n\t>\n\t\t<div class=\"container relative\">\n\t\t\t<div class=\"w-full max-w-[1200px] mx-auto xxl:max-w-[1356px] shadow-lg-2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t<section\n\tclass=\"swiper  swiper--navigation-rounded swiper--slide-visible w-full !static bg-white\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1,\"spaceBetween\":24,\"navigation\":{\"nextEl\":\".swiper-button-next\",\"prevEl\":\".swiper-button-prev\"},\"navCenteredImage\":true,\"effect\":\"slide\",\"watchSlidesProgress\":true}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper\">\n\t\n<div class=\"swiper-slide !h-auto\">\n\t<div class=\"flex flex-col h-full shadow-lg-2 bg-white md:flex-row\">\n\t\t\t\t\t<div class=\"w-full md:w-1\/2 lg:w-1\/2 xxl:w-[39%] overflow-hidden\">\n\t\t\t\t<div class=\"js-wrap image lint-ignore\n\trelative w-full h-full aspect-[313\/280] md:aspect-[324\/560] lg:aspect-[600\/560] xxl:aspect-[530\/560] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img object-center-top\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/getty-images-N24ApncNYrM-unsplash-scaled.jpg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/getty-images-N24ApncNYrM-unsplash-scaled.jpg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/getty-images-N24ApncNYrM-unsplash-scaled.jpg 2560w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/getty-images-N24ApncNYrM-unsplash-300x210.jpg 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/getty-images-N24ApncNYrM-unsplash-1024x715.jpg 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/getty-images-N24ApncNYrM-unsplash-768x536.jpg 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/getty-images-N24ApncNYrM-unsplash-1536x1073.jpg 1536w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/getty-images-N24ApncNYrM-unsplash-2048x1430.jpg 2048w\" alt=\"\" ><\/div>\n\t\t\t<\/div>\n\t\t\t\t<div\n\t\t\tclass=\"w-full h-auto overflow-hidden md:w-1\/2 lg:w-1\/2 xxl:w-[61%] flex flex-col items-start justify-between p-c\/xl md:p-c\/l lg:py-c\/xl lg:px-l\/m gap-c\/l\"\n\t\t>\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"lg:pt-c\/l lg:pr-c\/l max-md:max-h-[96px] max-md:overflow-hidden max-md:text-ellipsis max-md:line-clamp-4 wysiwyg md:wysiwyg--small lg:wysiwyg\"\n\t\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t\t\tdata-aos-delay=\"200\"\n\t\t\t\t>\n\t\t\t\t\t<p><span style=\"font-weight: 400\">La ville de Vancouver a utilis\u00e9 les outils WFM et QM de Calabrio pour am\u00e9liorer l&rsquo;\u00e9quilibre entre la vie professionnelle et la vie priv\u00e9e de ses employ\u00e9s et pour traiter un nombre d&rsquo;appels beaucoup plus important. En 16 mois, le taux de rotation des agents a \u00e9t\u00e9 de 0 % malgr\u00e9 une augmentation du volume de 397 %.<\/span><\/p>\n<p><span style=\"font-weight: 400\">\u00ab\u00a0Dans un centre d&rsquo;appel, le temps se mesure en secondes. Si je peux obtenir 10 minutes de plus par jour de productivit\u00e9 d&rsquo;une personne multipli\u00e9e par tous nos agents, alors je peux \u00e9conomiser de l&rsquo;argent en n&#8217;embauchant pas un autre employ\u00e9.\u00a0\u00bb<\/span><\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"mt-auto w-full\"\n\t\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t\t\tdata-aos-delay=\"300\"\n\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col lg:flex-row lg:items-center border-b border-stroke-tertiary py-c\/m md:gap-c\/l\">\n\t\t\t\t\t\t\t<div class=\"lg:px-c\/s lg:border-r border-stroke-tertiary\">\n\t\t\t\t\t\t\t\t<div class=\"js-wrap image lint-ignore\n\tflex items-center md:h-20\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img w-l\/xl h-auto\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/city-of-vancouver.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/city-of-vancouver.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/city-of-vancouver.svg\" alt=\"\" ><\/div>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col gap-1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text-p\/m font-200\">\n\t\t\t\t\t\t\t\t\t\t\tMarc Dub\u00e9\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text-text-secondary-aa text-p\/s\">\n\t\t\t\t\t\t\t\t\t\t\tChef d&#039;\u00e9quipe (main-d&#039;\u0153uvre), Ville de Vancouver\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-tertiary btn-tertiary--left-align btn-mt-c\/m mt-c\/m\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/case-study\/ville-de-vancouver\/\" title=\"Lire l&#039;histoire\" aria-label=\"Lire l&#039;histoire\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text button-link-small text-text-primary-aaa\">Lire l&#039;histoire<\/span>\n\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div class=\"swiper-slide !h-auto\">\n\t<div class=\"flex flex-col h-full shadow-lg-2 bg-white md:flex-row\">\n\t\t\t\t\t<div class=\"w-full md:w-1\/2 lg:w-1\/2 xxl:w-[39%] overflow-hidden\">\n\t\t\t\t<div class=\"js-wrap image lint-ignore\n\trelative w-full h-full aspect-[313\/280] md:aspect-[324\/560] lg:aspect-[600\/560] xxl:aspect-[530\/560] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img object-center-top\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/GreenPath_11-1024x678-1-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/GreenPath_11-1024x678-1-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/GreenPath_11-1024x678-1-1.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/GreenPath_11-1024x678-1-1-300x199.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/GreenPath_11-1024x678-1-1-768x509.webp 768w\" alt=\"\" ><\/div>\n\t\t\t<\/div>\n\t\t\t\t<div\n\t\t\tclass=\"w-full h-auto overflow-hidden md:w-1\/2 lg:w-1\/2 xxl:w-[61%] flex flex-col items-start justify-between p-c\/xl md:p-c\/l lg:py-c\/xl lg:px-l\/m gap-c\/l\"\n\t\t>\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"lg:pt-c\/l lg:pr-c\/l max-md:max-h-[96px] max-md:overflow-hidden max-md:text-ellipsis max-md:line-clamp-4 wysiwyg md:wysiwyg--small lg:wysiwyg\"\n\t\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t\t\tdata-aos-delay=\"200\"\n\t\t\t\t>\n\t\t\t\t\t<p>GreenPath Financial manquait de visibilit\u00e9 sur l&rsquo;impact du marketing. Avec les outils de Calabrio, ils ont exploit\u00e9 la voix de leurs clients pour augmenter rapidement le volume d&rsquo;appels du public cible et am\u00e9liorer le NPS de 15 %.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"mt-auto w-full\"\n\t\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t\t\tdata-aos-delay=\"300\"\n\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col lg:flex-row lg:items-center border-b border-stroke-tertiary py-c\/m md:gap-c\/l\">\n\t\t\t\t\t\t\t<div class=\"lg:px-c\/s lg:border-r border-stroke-tertiary\">\n\t\t\t\t\t\t\t\t<div class=\"js-wrap image lint-ignore\n\tflex items-center md:h-20\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img w-l\/xl h-auto\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/greenpath_financial_wellness_logo.jpg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/greenpath_financial_wellness_logo.jpg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/greenpath_financial_wellness_logo.jpg 200w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/greenpath_financial_wellness_logo-150x150.jpg 150w\" alt=\"\" ><\/div>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col gap-1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text-p\/m font-200\">\n\t\t\t\t\t\t\t\t\t\t\tKristen Holt\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text-text-secondary-aa text-p\/s\">\n\t\t\t\t\t\t\t\t\t\t\tPDG, GreenPath Financial\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-tertiary btn-tertiary--left-align btn-mt-c\/m mt-c\/m\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/case-study\/greenpath-financial\/\" title=\"Lire l&#039;histoire\" aria-label=\"Lire l&#039;histoire\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text button-link-small text-text-primary-aaa\">Lire l&#039;histoire<\/span>\n\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div class=\"swiper-slide !h-auto\">\n\t<div class=\"flex flex-col h-full shadow-lg-2 bg-white md:flex-row\">\n\t\t\t\t\t<div class=\"w-full md:w-1\/2 lg:w-1\/2 xxl:w-[39%] overflow-hidden\">\n\t\t\t\t<div class=\"js-wrap image lint-ignore\n\trelative w-full h-full aspect-[313\/280] md:aspect-[324\/560] lg:aspect-[600\/560] xxl:aspect-[530\/560] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img object-center-top\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/carl-raw-s9rsYu-BYNo-unsplash-scaled.jpg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/carl-raw-s9rsYu-BYNo-unsplash-scaled.jpg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/carl-raw-s9rsYu-BYNo-unsplash-scaled.jpg 2560w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/carl-raw-s9rsYu-BYNo-unsplash-300x200.jpg 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/carl-raw-s9rsYu-BYNo-unsplash-1024x683.jpg 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/carl-raw-s9rsYu-BYNo-unsplash-768x512.jpg 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/carl-raw-s9rsYu-BYNo-unsplash-1536x1024.jpg 1536w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/carl-raw-s9rsYu-BYNo-unsplash-2048x1365.jpg 2048w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/carl-raw-s9rsYu-BYNo-unsplash-600x400.jpg 600w\" alt=\"\" ><\/div>\n\t\t\t<\/div>\n\t\t\t\t<div\n\t\t\tclass=\"w-full h-auto overflow-hidden md:w-1\/2 lg:w-1\/2 xxl:w-[61%] flex flex-col items-start justify-between p-c\/xl md:p-c\/l lg:py-c\/xl lg:px-l\/m gap-c\/l\"\n\t\t>\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"lg:pt-c\/l lg:pr-c\/l max-md:max-h-[96px] max-md:overflow-hidden max-md:text-ellipsis max-md:line-clamp-4 wysiwyg md:wysiwyg--small lg:wysiwyg\"\n\t\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t\t\tdata-aos-delay=\"200\"\n\t\t\t\t>\n\t\t\t\t\t<p><span style=\"font-weight: 400\">Chez Broad River Retail, Calabrio WFM maximise la productivit\u00e9 des agents sans avoir d&rsquo;impact n\u00e9gatif sur les niveaux de service du centre de contact.<\/span><\/p>\n<p><span style=\"font-weight: 400\">\u00ab\u00a0Les outils [de Calabrio] sont faciles \u00e0 utiliser et la navigation est logique. De plus, il n&rsquo;est pas n\u00e9cessaire d&rsquo;avoir une grande \u00e9quipe pour les administrer ! Il nous a permis d&rsquo;\u00e9lever les performances de notre centre de contact \u00e0 un niveau bien sup\u00e9rieur.\u00a0\u00bb<\/span><\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"mt-auto w-full\"\n\t\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t\t\tdata-aos-delay=\"300\"\n\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col lg:flex-row lg:items-center border-b border-stroke-tertiary py-c\/m md:gap-c\/l\">\n\t\t\t\t\t\t\t<div class=\"lg:px-c\/s lg:border-r border-stroke-tertiary\">\n\t\t\t\t\t\t\t\t<div class=\"js-wrap image lint-ignore\n\tflex items-center md:h-20\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img w-l\/xl h-auto\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/Main-LOGO.png\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/Main-LOGO.png\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/Main-LOGO.png 750w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/Main-LOGO-300x83.png 300w\" alt=\"\" ><\/div>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col gap-1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text-p\/m font-200\">\n\t\t\t\t\t\t\t\t\t\t\tWynn White\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text-text-secondary-aa text-p\/s\">\n\t\t\t\t\t\t\t\t\t\t\tResponsable de l&#039;exp\u00e9rience client \t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-tertiary btn-tertiary--left-align btn-mt-c\/m mt-c\/m\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/case-study\/broad-river-commerce-de-detail\/\" title=\"Lire l&#039;histoire\" aria-label=\"Lire l&#039;histoire\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text button-link-small text-text-primary-aaa\">Lire l&#039;histoire<\/span>\n\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div class=\"swiper-slide !h-auto\">\n\t<div class=\"flex flex-col h-full shadow-lg-2 bg-white md:flex-row\">\n\t\t\t\t\t<div class=\"w-full md:w-1\/2 lg:w-1\/2 xxl:w-[39%] overflow-hidden\">\n\t\t\t\t<div class=\"js-wrap image lint-ignore\n\trelative w-full h-full aspect-[313\/280] md:aspect-[324\/560] lg:aspect-[600\/560] xxl:aspect-[530\/560] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img object-center-top\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/microsoft-365-FHhbHW4vFxc-unsplash-10-02-2026-17_54_36_920-2048x1365-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/microsoft-365-FHhbHW4vFxc-unsplash-10-02-2026-17_54_36_920-2048x1365-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/microsoft-365-FHhbHW4vFxc-unsplash-10-02-2026-17_54_36_920-2048x1365-1.webp 2048w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/microsoft-365-FHhbHW4vFxc-unsplash-10-02-2026-17_54_36_920-2048x1365-1-300x200.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/microsoft-365-FHhbHW4vFxc-unsplash-10-02-2026-17_54_36_920-2048x1365-1-1024x683.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/microsoft-365-FHhbHW4vFxc-unsplash-10-02-2026-17_54_36_920-2048x1365-1-768x512.webp 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/microsoft-365-FHhbHW4vFxc-unsplash-10-02-2026-17_54_36_920-2048x1365-1-1536x1024.webp 1536w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/microsoft-365-FHhbHW4vFxc-unsplash-10-02-2026-17_54_36_920-2048x1365-1-600x400.webp 600w\" alt=\"\" ><\/div>\n\t\t\t<\/div>\n\t\t\t\t<div\n\t\t\tclass=\"w-full h-auto overflow-hidden md:w-1\/2 lg:w-1\/2 xxl:w-[61%] flex flex-col items-start justify-between p-c\/xl md:p-c\/l lg:py-c\/xl lg:px-l\/m gap-c\/l\"\n\t\t>\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"lg:pt-c\/l lg:pr-c\/l max-md:max-h-[96px] max-md:overflow-hidden max-md:text-ellipsis max-md:line-clamp-4 wysiwyg md:wysiwyg--small lg:wysiwyg\"\n\t\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t\t\tdata-aos-delay=\"200\"\n\t\t\t\t>\n\t\t\t\t\t<p><span style=\"font-weight: 400\">L&rsquo;analyse des temps d&rsquo;attente des nouveaux agents a permis \u00e0 Thomson Reuters d&rsquo;identifier les possibilit\u00e9s de formation afin de r\u00e9duire consid\u00e9rablement les temps d&rsquo;appel et d&rsquo;am\u00e9liorer la satisfaction des clients.<\/span><\/p>\n<p>\u00a0<\/p>\n<p><span style=\"font-weight: 400\">\u00ab\u00a0Nous nous doutions &#8211; et cela s&rsquo;est av\u00e9r\u00e9 vrai &#8211; que la combinaison de l&rsquo;analyse de la qualit\u00e9 et de l&rsquo;analyse du bureau de Calabrio nous donnerait les informations importantes dont nous avions besoin pour le centre de contact.<\/span><\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"mt-auto w-full\"\n\t\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t\t\tdata-aos-delay=\"300\"\n\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col lg:flex-row lg:items-center border-b border-stroke-tertiary py-c\/m md:gap-c\/l\">\n\t\t\t\t\t\t\t<div class=\"lg:px-c\/s lg:border-r border-stroke-tertiary\">\n\t\t\t\t\t\t\t\t<div class=\"js-wrap image lint-ignore\n\tflex items-center md:h-20\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img w-l\/xl h-auto\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/images-3.png\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/images-3.png\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/images-3.png 600w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/images-3-300x42.png 300w\" alt=\"\" ><\/div>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col gap-1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text-p\/m font-200\">\n\t\t\t\t\t\t\t\t\t\t\tJonathan Schaffer\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text-text-secondary-aa text-p\/s\">\n\t\t\t\t\t\t\t\t\t\t\tChef d&#039;\u00e9quipe du centre de contact, Thomson Reuters\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-tertiary btn-tertiary--left-align btn-mt-c\/m mt-c\/m\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/case-study\/thomson-reuters\/\" title=\"Lire l&#039;histoire\" aria-label=\"Lire l&#039;histoire\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text button-link-small text-text-primary-aaa\">Lire l&#039;histoire<\/span>\n\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div class=\"swiper-slide !h-auto\">\n\t<div class=\"flex flex-col h-full shadow-lg-2 bg-white md:flex-row\">\n\t\t\t\t\t<div class=\"w-full md:w-1\/2 lg:w-1\/2 xxl:w-[39%] overflow-hidden\">\n\t\t\t\t<div class=\"js-wrap image lint-ignore\n\trelative w-full h-full aspect-[313\/280] md:aspect-[324\/560] lg:aspect-[600\/560] xxl:aspect-[530\/560] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img object-center-top\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/ben-iwara-4wB9cKX48Lo-unsplash-scaled.jpg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/ben-iwara-4wB9cKX48Lo-unsplash-scaled.jpg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/ben-iwara-4wB9cKX48Lo-unsplash-scaled.jpg 2560w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/ben-iwara-4wB9cKX48Lo-unsplash-300x200.jpg 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/ben-iwara-4wB9cKX48Lo-unsplash-1024x683.jpg 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/ben-iwara-4wB9cKX48Lo-unsplash-768x512.jpg 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/ben-iwara-4wB9cKX48Lo-unsplash-1536x1024.jpg 1536w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/ben-iwara-4wB9cKX48Lo-unsplash-2048x1365.jpg 2048w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/ben-iwara-4wB9cKX48Lo-unsplash-600x400.jpg 600w\" alt=\"\" ><\/div>\n\t\t\t<\/div>\n\t\t\t\t<div\n\t\t\tclass=\"w-full h-auto overflow-hidden md:w-1\/2 lg:w-1\/2 xxl:w-[61%] flex flex-col items-start justify-between p-c\/xl md:p-c\/l lg:py-c\/xl lg:px-l\/m gap-c\/l\"\n\t\t>\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"lg:pt-c\/l lg:pr-c\/l max-md:max-h-[96px] max-md:overflow-hidden max-md:text-ellipsis max-md:line-clamp-4 wysiwyg md:wysiwyg--small lg:wysiwyg\"\n\t\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t\t\tdata-aos-delay=\"200\"\n\t\t\t\t>\n\t\t\t\t\t<p><span style=\"font-weight: 400\">\u00ab\u00a0Lorsqu&rsquo;on nous a propos\u00e9 pour la premi\u00e8re fois la solution Calabrio Quality Management, nous avons \u00e9t\u00e9 intrigu\u00e9s par son architecture innovante, sa simplicit\u00e9 d&rsquo;administration et sa feuille de route impressionnante. Nous avons constat\u00e9 que cette solution correspondait parfaitement \u00e0 notre activit\u00e9.\u00a0\u00bb<\/span><\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"mt-auto w-full\"\n\t\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t\t\tdata-aos-delay=\"300\"\n\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col lg:flex-row lg:items-center border-b border-stroke-tertiary py-c\/m md:gap-c\/l\">\n\t\t\t\t\t\t\t<div class=\"lg:px-c\/s lg:border-r border-stroke-tertiary\">\n\t\t\t\t\t\t\t\t<div class=\"js-wrap image lint-ignore\n\tflex items-center md:h-20\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img w-l\/xl h-auto\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/Getronics_Logo_Green_RGB.png\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/Getronics_Logo_Green_RGB.png\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/Getronics_Logo_Green_RGB.png 3899w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/Getronics_Logo_Green_RGB-300x136.png 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/Getronics_Logo_Green_RGB-1024x465.png 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/Getronics_Logo_Green_RGB-768x349.png 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/Getronics_Logo_Green_RGB-1536x698.png 1536w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/Getronics_Logo_Green_RGB-2048x931.png 2048w\" alt=\"\" ><\/div>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col gap-1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text-p\/m font-200\">\n\t\t\t\t\t\t\t\t\t\t\tVice-pr\u00e9sident\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text-text-secondary-aa text-p\/s\">\n\t\t\t\t\t\t\t\t\t\t\t  Fourniture de services g\u00e9r\u00e9s int\u00e9gr\u00e9s Getronics\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-tertiary btn-tertiary--left-align btn-mt-c\/m mt-c\/m\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/case-study\/getronics\/\" title=\"Lire l&#039;histoire\" aria-label=\"Lire l&#039;histoire\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text button-link-small text-text-primary-aaa\">Lire l&#039;histoire<\/span>\n\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n\t\n\t\t\t\t\t<button\n\t\t\t\tclass=\"swiper-button-prev xxl:mx-page-margin\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive pr\u00e9c\u00e9dente du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\t<button\n\t\t\t\tclass=\"swiper-button-next xxl:mx-page-margin\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive suivante du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\n\t\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t<\/section>\n\t\t<style>\n\t[data-theme-block-id=\"block_9d67f849f7963ea2d2bbaa6fc4e12bde\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 0px !important;\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 0px 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#344679;\n\t\t\t}\n\t\t}\n\t}\n<\/style>\n\n\t<section\n\t\tid=\"\"\n\t\tdata-aos=\"fade-up\"\n\t\tclass=\"overflow-hidden\"\n\t\tdata-theme-block-id=\"block_23b80dace49d954c7c5544d39f64f34b\"\n\t>\n\t\t<div\n\t\t\tclass=\"container featured-resources__wrapper flex flex-col py-l\/xxl overflow-hidden \">\n\t\t\t<div\n\t\t\t\tclass=\"featured-resources__header flex gap-c\/xl py-c\/l border-t-thick\"\n\t\t\t\tdata-aos=\"fade-up\">\n\t\t\t\t\t\t\t\t<div class=\"flex flex-col flex-1 basis-0 gap-c\/m \">\n\t\t\t\t\t\t\t\t\t\t<h2 class=\"featured-resources__headline heading-small\">\n\t\t\t\t\t\tRessources en vedette\t\t\t\t<\/h2>\n\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t<div\n\t\t\tclass=\"z-0 block w-[calc(100vw)] -ml-page-margin custom-arrow-wrapper\t\t\t lg:w-full lg:-ml-0\">\n\t\t\t\n\t<section\n\tclass=\"swiper  !my-c\/l !m-0 swiper--navigation-rounded swiper--margin-left swiper--lg-hide-navigation\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"navigation\":{\"nextEl\":\".swiper-button-next\",\"prevEl\":\".swiper-button-prev\"},\"navCenteredImage\":true,\"slidesPerView\":1.247,\"spaceBetween\":16,\"slidesOffsetAfter\":16,\"breakpoints\":{\"744\":{\"slidesPerView\":2.12},\"1024\":{\"enabled\":false}}}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper lg:!grid lg:grid-cols-3 gap-y-c\/l lg:gap-c\/l\">\n\t\n<div\n\tclass=\"group card-resource-card flex flex-col rounded-small shadow-md overflow-hidden  swiper-slide !flex !h-auto \">\n\t\t\t<!-- <a class=\"card-resource__nav\" href=\"\"><\/a> -->\n\t\n\t<div class=\"relative\"><div class=\"js-wrap image lint-ignore\n\taspect-[7\/6] md:aspect-[176\/171] lg:aspect-[378.666\/342] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/10\/automation_blog-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/10\/automation_blog-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/10\/automation_blog-1.webp 1980w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/10\/automation_blog-1-300x175.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/10\/automation_blog-1-1024x597.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/10\/automation_blog-1-768x448.webp 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/10\/automation_blog-1-1536x896.webp 1536w\" alt=\"\" ><\/div>\n<\/div>\n\t\n\t<div class=\"flex flex-col grow overflow-hidden\" style=\"background-color: #ffffff\">\n\t\t\t\t\t<!-- <a class=\"card-resource__nav\" href=\"\"><\/a> -->\n\t\t\n\t\t<div class=\"card-resource__body flex flex-col grow p-c\/l gap-c\/l \">\n\t\t\t\n\t<div class=\"flex flex-row flex-wrap gap-c\/s\">\n\t\t\t<span class=\"tag body-small text-text-secondary-aa bg-background-secondary py-c\/xs px-c\/m w-max rounded-[4px]\">\n\t\t\tAnalytique\t\t<\/span>\n\t\t<\/div>\n\n\t\t\t\t\t\t<div class=\"card-resource__content grow flex flex-col gap-c\/s \" data-aos=\"fade-up\" data-aos-once=\"true\">\n\t\t\t\t\t\t\t\t<h2 style=\"\"\n\t\t\t\tclass=\"group-hover:text-text-highlight-aaa card-resource__title leading-[1.21] subhead-medium\n\t\t\t\toverflow-ellipsis line-clamp-3\t\t\t\t\">\n\t\t\t\t<a href=\"https:\/\/www.calabrio.com\/fr\/blog\/pourquoi-la-gestion-manuelle-de-la-qualite-prend-du-retard-et-ce-quil-faut-faire\/\" aria-label=\"Pourquoi la gestion manuelle de la qualit\u00e9 prend du retard (et ce qu&rsquo;il faut faire)\">\n\t\t\t\t\tPourquoi la gestion manuelle de la qualit\u00e9 prend du retard (et ce qu&rsquo;il faut faire)\t\t\t\t<\/a>\n\t\t\t<\/h2>\n\t\t\n\t\t\t\t\t\t\t\t<div style=\"color: #344679\"\n\t\t\t\t\t\tclass=\"card-resource__caption wysiwyg overflow-ellipsis line-clamp-6 pb-[22px]\"\n\t\t\t\t\t\tdata-aos=\"fade-up\" data-aos-once=\"true\">Oct. 4, 2024<\/div>\n\t\t\t\t\t<\/div>\n\t\n\t\t\t\t\t<div class=\"card-resource__footer\" data-aos=\"fade-up\" data-aos-once=\"true\">\n\t\t\t\t\t<a\t\tclass=\"card-resource__link btn-text-link hover:lg:gap-[32px]\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/blog\/pourquoi-la-gestion-manuelle-de-la-qualite-prend-du-retard-et-ce-quil-faut-faire\/\" title=\"Lire la suite\" aria-label=\"Lire la suite\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore text-text-action\"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Lire la suite<\/span>\n\t<\/a>\n\t\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n<\/div>\n\n<div\n\tclass=\"group card-resource-card flex flex-col rounded-small shadow-md overflow-hidden  swiper-slide !flex !h-auto \">\n\t\t\t<!-- <a class=\"card-resource__nav\" href=\"\"><\/a> -->\n\t\n\t<div class=\"relative\"><div class=\"js-wrap image lint-ignore\n\taspect-[7\/6] md:aspect-[176\/171] lg:aspect-[378.666\/342] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/03\/cx-scaled.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/03\/cx-scaled.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/03\/cx-scaled.webp 2560w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/03\/cx-300x200.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/03\/cx-1024x683.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/03\/cx-768x512.webp 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/03\/cx-1536x1024.webp 1536w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/03\/cx-2048x1365.webp 2048w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/03\/cx-600x400.webp 600w\" alt=\"\" ><\/div>\n<\/div>\n\t\n\t<div class=\"flex flex-col grow overflow-hidden\" style=\"background-color: #ffffff\">\n\t\t\t\t\t<!-- <a class=\"card-resource__nav\" href=\"\"><\/a> -->\n\t\t\n\t\t<div class=\"card-resource__body flex flex-col grow p-c\/l gap-c\/l \">\n\t\t\t\n\t<div class=\"flex flex-row flex-wrap gap-c\/s\">\n\t\t\t<span class=\"tag body-small text-text-secondary-aa bg-background-secondary py-c\/xs px-c\/m w-max rounded-[4px]\">\n\t\t\tAnalytique\t\t<\/span>\n\t\t<\/div>\n\n\t\t\t\t\t\t<div class=\"card-resource__content grow flex flex-col gap-c\/s \" data-aos=\"fade-up\" data-aos-once=\"true\">\n\t\t\t\t\t\t\t\t<h2 style=\"\"\n\t\t\t\tclass=\"group-hover:text-text-highlight-aaa card-resource__title leading-[1.21] subhead-medium\n\t\t\t\toverflow-ellipsis line-clamp-3\t\t\t\t\">\n\t\t\t\t<a href=\"https:\/\/www.calabrio.com\/fr\/blog\/fiches-devaluation-de-lassurance-qualite-du-centre-dappel-7-conseils-pour-lassurance-qualite-et-lexcellence-cx\/\" aria-label=\"Fiches d&rsquo;\u00e9valuation de l&rsquo;assurance qualit\u00e9 du centre d&rsquo;appel : 7 conseils pour l&rsquo;assurance qualit\u00e9 et l&rsquo;excellence CX\">\n\t\t\t\t\tFiches d&rsquo;\u00e9valuation de l&rsquo;assurance qualit\u00e9 du centre d&rsquo;appel : 7 conseils pour l&rsquo;assurance qualit\u00e9 et l&rsquo;excellence CX\t\t\t\t<\/a>\n\t\t\t<\/h2>\n\t\t\n\t\t\t\t\t\t\t\t<div style=\"color: #344679\"\n\t\t\t\t\t\tclass=\"card-resource__caption wysiwyg overflow-ellipsis line-clamp-6 pb-[22px]\"\n\t\t\t\t\t\tdata-aos=\"fade-up\" data-aos-once=\"true\">Mar. 10, 2025<\/div>\n\t\t\t\t\t<\/div>\n\t\n\t\t\t\t\t<div class=\"card-resource__footer\" data-aos=\"fade-up\" data-aos-once=\"true\">\n\t\t\t\t\t<a\t\tclass=\"card-resource__link btn-text-link hover:lg:gap-[32px]\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/blog\/fiches-devaluation-de-lassurance-qualite-du-centre-dappel-7-conseils-pour-lassurance-qualite-et-lexcellence-cx\/\" title=\"Lire la suite\" aria-label=\"Lire la suite\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore text-text-action\"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Lire la suite<\/span>\n\t<\/a>\n\t\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n<\/div>\n\n<div\n\tclass=\"group card-resource-card flex flex-col rounded-small shadow-md overflow-hidden  swiper-slide !flex !h-auto \">\n\t\t\t<!-- <a class=\"card-resource__nav\" href=\"\"><\/a> -->\n\t\n\t<div class=\"relative\"><div class=\"js-wrap image lint-ignore\n\taspect-[7\/6] md:aspect-[176\/171] lg:aspect-[378.666\/342] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/04\/Conversation-Intelligence.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/04\/Conversation-Intelligence.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/04\/Conversation-Intelligence.webp 1352w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/04\/Conversation-Intelligence-300x158.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/04\/Conversation-Intelligence-1024x540.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/04\/Conversation-Intelligence-768x405.webp 768w\" alt=\"\" ><\/div>\n<\/div>\n\t\n\t<div class=\"flex flex-col grow overflow-hidden\" style=\"background-color: #ffffff\">\n\t\t\t\t\t<!-- <a class=\"card-resource__nav\" href=\"\"><\/a> -->\n\t\t\n\t\t<div class=\"card-resource__body flex flex-col grow p-c\/l gap-c\/l \">\n\t\t\t\n\t<div class=\"flex flex-row flex-wrap gap-c\/s\">\n\t\t\t<span class=\"tag body-small text-text-secondary-aa bg-background-secondary py-c\/xs px-c\/m w-max rounded-[4px]\">\n\t\t\tAnalytique\t\t<\/span>\n\t\t<\/div>\n\n\t\t\t\t\t\t<div class=\"card-resource__content grow flex flex-col gap-c\/s \" data-aos=\"fade-up\" data-aos-once=\"true\">\n\t\t\t\t\t\t\t\t<h2 style=\"\"\n\t\t\t\tclass=\"group-hover:text-text-highlight-aaa card-resource__title leading-[1.21] subhead-medium\n\t\t\t\toverflow-ellipsis line-clamp-3\t\t\t\t\">\n\t\t\t\t<a href=\"https:\/\/www.calabrio.com\/fr\/blog\/renforcer-les-centres-de-contact-grace-a-des-informations-intelligentes-le-pourquoi-des-innovations-de-calabrio-en-matiere-dintelligence-des-conversations\/\" aria-label=\"Renforcer les centres de contact gr\u00e2ce \u00e0 des informations intelligentes : Le \u00ab\u00a0pourquoi\u00a0\u00bb des innovations de Calabrio en mati\u00e8re d&rsquo;intelligence des conversations\">\n\t\t\t\t\tRenforcer les centres de contact gr\u00e2ce \u00e0 des informations intelligentes : Le \u00ab\u00a0pourquoi\u00a0\u00bb des innovations de Calabrio en mati\u00e8re d&rsquo;intelligence des conversations\t\t\t\t<\/a>\n\t\t\t<\/h2>\n\t\t\n\t\t\t\t\t\t\t\t<div style=\"color: #344679\"\n\t\t\t\t\t\tclass=\"card-resource__caption wysiwyg overflow-ellipsis line-clamp-6 pb-[22px]\"\n\t\t\t\t\t\tdata-aos=\"fade-up\" data-aos-once=\"true\">Avr. 23, 2025<\/div>\n\t\t\t\t\t<\/div>\n\t\n\t\t\t\t\t<div class=\"card-resource__footer\" data-aos=\"fade-up\" data-aos-once=\"true\">\n\t\t\t\t\t<a\t\tclass=\"card-resource__link btn-text-link hover:lg:gap-[32px]\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/blog\/renforcer-les-centres-de-contact-grace-a-des-informations-intelligentes-le-pourquoi-des-innovations-de-calabrio-en-matiere-dintelligence-des-conversations\/\" title=\"Lire la suite\" aria-label=\"Lire la suite\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore text-text-action\"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Lire la suite<\/span>\n\t<\/a>\n\t\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n<\/div>\n\t<\/div>\n\t\n\t\t\t\t\t<button\n\t\t\t\tclass=\"swiper-button-prev\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive pr\u00e9c\u00e9dente du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\t<button\n\t\t\t\tclass=\"swiper-button-next\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive suivante du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\n\t\n\t\t<\/section>\n\t\t<\/div>\n\n\t\t\t\t<\/div>\n\t<\/section>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_23b80dace49d954c7c5544d39f64f34b\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<section\n\tid=\"\"\n\tdata-theme-block-id=\"block_02fbb877e353cd2b1f7566865231ce1a\"\n\tstyle=\"background-color: #d2f3fa\"\n\t>\n\t\t<div class=\"section-header lint-ignore\" style=\"background-color: #d2f3fa\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"w-full xl:px-page-margin py-l\/m md:pt-0 lg:py-l\/m mx-auto text-center flex flex-col gap-c\/l\">\n\t\t\t\t\t\t\t\t<h2\t\t\t\tstyle=\"\"\n\t\t\t\tclass=\"button-link-large !tracking-wider text-text-highlight-aaa flex flex-col md:flex-row items-center\n\t\t\t\tjustify-center gap-c\/s md:gap-c\/xs py-c\/s\"\n\t\t\t\tdata-aos=\"fade-down\"\n\t\t\t\t>\n\t\t\t\t<span\n\t\t\t\t\tclass=\"icon rounded-full flex items-center justify-center text-black [&#038;_svg]:w-[var(--Base-Grid-Grid-24)] [&#038;_svg]:h-[var(--Base-Grid-Grid-24)]\"\n\t\t\t\t\tstyle=\"color: #080F21;background-color: #EEF0F6\"\n\t\t\t\t\taria-hidden=\"true\">\n\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\tAvis des clients\t\t\t<\/h2 >\n\t\t\t\n\t\t\t\t\t\t<h3\t\t\tstyle=\"color: #080F21\"\n\t\t\tclass=\"heading-medium text-primary\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\tLeaders en mati\u00e8re de satisfaction de la main-d&rsquo;\u0153uvre des centres de contact  \t\t<\/h3 >\n\t\t\n\t\t\t\t\t<div\n\t\t\t\tclass=\"wysiwyg text-navy-40\"\n\t\t\t\tstyle=\"color: #344679\"\n\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\t<p>D\u00e9couvrez pourquoi les clients choisissent Calabrio pour transformer rapidement les informations en actions g\u00e9n\u00e9ratrices de revenus.<\/p>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_02fbb877e353cd2b1f7566865231ce1a\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 24px !important;\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 96px !important;\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_02fbb877e353cd2b1f7566865231ce1a\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 24px !important;\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 96px !important;\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n<section\n\tid=\"\"\n\tclass=\"customer-reviews\"\n\tstyle=\"background-color: #D2F3FA\"\n>\n\t<div\n\t\tclass=\"container py-l\/xxl md:py-l\/m lg:py-l\/xxl !px-0\"\n\t\tdata-theme-block-id=\"block_b41fcba55d5615d32a9249439d4b2c7c\"\n\t\tdata-aos=\"fade-up\"\n\t>\n\t\t\t\t\t<div class=\"hidden lg:block pb-l\/xxl\">\n\t\t\t\t\n\t<section\n\tclass=\"swiper  swiper--navigation-rounded\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1,\"spaceBetween\":0,\"loop\":true,\"navigation\":{\"nextEl\":\".swiper-button-next\",\"prevEl\":\".swiper-button-prev\"}}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper\">\n\t\n<div class=\"w-full !h-auto px-page-margin  swiper-slide\">\n\t<div class=\"flex h-full flex-row justify-between gap-gutter\">\n\t\t<div class=\"w-[50%]\">\n\t\t\t\n<div\n\tclass=\"h-full !flex flex-col !justify-between p-c\/l bg-background-primary min-h-[198px] lint-ignore\"\n\t>\n\t\t\t<div class=\" body-xl\">&quot;C&#039;est le meilleur syst\u00e8me \u00e0 utiliser pour la gestion du personnel dans l&#039;industrie du BPO. Le suivi en direct du statut et des horaires des employ\u00e9s permet d&#039;\u00e9viter les heures perdues. Vous pouvez \u00e9galement acc\u00e9der aux enregistrements quotidiens des flux de travail des agents. L&#039;\u00e9vitement du travail peut \u00eatre facilement d\u00e9termin\u00e9 par cet outil.&quot;<\/div>\n\t\t<div class=\"flex flex-row justify-between\">\n\t\t<div>\n\t\t\t\t\t\t\t<p class=\"body-medium font-medium\">Charles Angelo V<\/p>\n\t\t\t\t\t\t\t\t\t\t<p class=\"body-small\">Charles Angelo V., Analyste qualit\u00e9 externalisation\/d\u00e9localisation<\/p>\n\t\t\t\t\t<\/div>\n\t\t<div class=\"w-[var(--Base-Grid-Grid-40)] h-[var(--Base-Grid-Grid-40)]\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\timage--contain w-full h-full\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/capterra-large.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/capterra-large.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/capterra-large.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t\t<\/div>\n\t\t<div class=\"w-[50%] flex flex-col gap-gutter justify-between\">\n\t\t\t\n<div\n\tclass=\"h-full !flex flex-col !justify-between p-c\/l bg-background-primary min-h-[198px] !h-auto lint-ignore\"\n\t>\n\t\t\t<div class=\" body-medium\">&quot;Nous disposons d&#039;une main-d&#039;\u0153uvre internationale et Calabrio nous a permis de planifier et de g\u00e9rer la couverture dans le monde entier.<\/div>\n\t\t<div class=\"flex flex-row justify-between\">\n\t\t<div>\n\t\t\t\t\t\t\t<p class=\"body-medium font-medium\">Lisa P<\/p>\n\t\t\t\t\t\t\t\t\t\t<p class=\"body-small\">Lisa P., Analyste du personnel d&#039;entreprise<\/p>\n\t\t\t\t\t<\/div>\n\t\t<div class=\"w-[var(--Base-Grid-Grid-40)] h-[var(--Base-Grid-Grid-40)]\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\timage--contain w-full h-full\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t\t\t\n<div\n\tclass=\"h-full !flex flex-col !justify-between p-c\/l bg-background-primary min-h-[198px] !h-auto !h-auto lint-ignore\"\n\t>\n\t\t\t<div class=\" body-medium\">&quot;J&#039;\u00e9tais un utilisateur de longue date d&#039;un autre outil WFM lorsque j&#039;ai commenc\u00e9 \u00e0 utiliser Calabrio pour m&#039;aider \u00e0 faire des pr\u00e9visions et des plannings. La courbe d&#039;apprentissage a \u00e9t\u00e9 tr\u00e8s intuitive pour saisir les volumes d&#039;appels et les pr\u00e9visions bas\u00e9es sur les facteurs historiques. Je trouve qu&#039;il est tr\u00e8s facile de configurer de nouveaux utilisateurs et d&#039;\u00e9tablir des plannings.&quot;<\/div>\n\t\t<div class=\"flex flex-row justify-between\">\n\t\t<div>\n\t\t\t\t\t\t\t<p class=\"body-medium font-medium\">Brian W<\/p>\n\t\t\t\t\t\t\t\t\t\t<p class=\"body-small\">Brian W., planificateur de la gestion des effectifs pour le march\u00e9 interm\u00e9diaire<\/p>\n\t\t\t\t\t<\/div>\n\t\t<div class=\"w-[var(--Base-Grid-Grid-40)] h-[var(--Base-Grid-Grid-40)]\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\timage--contain w-full h-full\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n\t\n\t\t\t\t\t<button\n\t\t\t\tclass=\"swiper-button-prev\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive pr\u00e9c\u00e9dente du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\t<button\n\t\t\t\tclass=\"swiper-button-next\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive suivante du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\n\t\n\t\t<\/section>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"lg:hidden overflow-hidden pb-l\/xxl md:pb-l\/m\">\n\t\t\t\t\n\t<section\n\tclass=\"swiper  swiper--navigation-rounded swiper--margin-two-sides\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1.282,\"spaceBetween\":16,\"breakpoints\":{\"680\":{\"slidesPerView\":1.66}},\"navigation\":{\"nextEl\":\".swiper-button-next\",\"prevEl\":\".swiper-button-prev\"}}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper\">\n\t\n<div\n\tclass=\"h-full !flex flex-col !justify-between p-c\/l bg-background-primary swiper-slide !h-auto min-h-[280px] gap-c\/m lint-ignore\"\n\t>\n\t\t\t<div class=\" body-medium\">&quot;C&#039;est le meilleur syst\u00e8me \u00e0 utiliser pour la gestion du personnel dans l&#039;industrie du BPO. Le suivi en direct du statut et des horaires des employ\u00e9s permet d&#039;\u00e9viter les heures perdues. Vous pouvez \u00e9galement acc\u00e9der aux enregistrements quotidiens des flux de travail des agents. L&#039;\u00e9vitement du travail peut \u00eatre facilement d\u00e9termin\u00e9 par cet outil.&quot;<\/div>\n\t\t<div class=\"flex flex-row justify-between\">\n\t\t<div>\n\t\t\t\t\t\t\t<p class=\"body-medium font-medium\">Charles Angelo V<\/p>\n\t\t\t\t\t\t\t\t\t\t<p class=\"body-small\">Charles Angelo V., Analyste qualit\u00e9 externalisation\/d\u00e9localisation<\/p>\n\t\t\t\t\t<\/div>\n\t\t<div class=\"w-[var(--Base-Grid-Grid-40)] h-[var(--Base-Grid-Grid-40)]\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\timage--contain w-full h-full\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/capterra-large.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/capterra-large.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/capterra-large.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div\n\tclass=\"h-full !flex flex-col !justify-between p-c\/l bg-background-primary swiper-slide !h-auto min-h-[280px] gap-c\/m lint-ignore\"\n\t>\n\t\t\t<div class=\" body-medium\">&quot;Nous disposons d&#039;une main-d&#039;\u0153uvre internationale et Calabrio nous a permis de planifier et de g\u00e9rer la couverture dans le monde entier.<\/div>\n\t\t<div class=\"flex flex-row justify-between\">\n\t\t<div>\n\t\t\t\t\t\t\t<p class=\"body-medium font-medium\">Lisa P<\/p>\n\t\t\t\t\t\t\t\t\t\t<p class=\"body-small\">Lisa P., Analyste du personnel d&#039;entreprise<\/p>\n\t\t\t\t\t<\/div>\n\t\t<div class=\"w-[var(--Base-Grid-Grid-40)] h-[var(--Base-Grid-Grid-40)]\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\timage--contain w-full h-full\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div\n\tclass=\"h-full !flex flex-col !justify-between p-c\/l bg-background-primary swiper-slide !h-auto min-h-[280px] gap-c\/m lint-ignore\"\n\t>\n\t\t\t<div class=\" body-medium\">&quot;J&#039;\u00e9tais un utilisateur de longue date d&#039;un autre outil WFM lorsque j&#039;ai commenc\u00e9 \u00e0 utiliser Calabrio pour m&#039;aider \u00e0 faire des pr\u00e9visions et des plannings. La courbe d&#039;apprentissage a \u00e9t\u00e9 tr\u00e8s intuitive pour saisir les volumes d&#039;appels et les pr\u00e9visions bas\u00e9es sur les facteurs historiques. Je trouve qu&#039;il est tr\u00e8s facile de configurer de nouveaux utilisateurs et d&#039;\u00e9tablir des plannings.&quot;<\/div>\n\t\t<div class=\"flex flex-row justify-between\">\n\t\t<div>\n\t\t\t\t\t\t\t<p class=\"body-medium font-medium\">Brian W<\/p>\n\t\t\t\t\t\t\t\t\t\t<p class=\"body-small\">Brian W., planificateur de la gestion des effectifs pour le march\u00e9 interm\u00e9diaire<\/p>\n\t\t\t\t\t<\/div>\n\t\t<div class=\"w-[var(--Base-Grid-Grid-40)] h-[var(--Base-Grid-Grid-40)]\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\timage--contain w-full h-full\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n\t\n\t\t\t\t\t<button\n\t\t\t\tclass=\"swiper-button-prev\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive pr\u00e9c\u00e9dente du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\t<button\n\t\t\t\tclass=\"swiper-button-next\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive suivante du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\n\t\n\t\t<\/section>\n\t\t\t<\/div>\n\t\t\t\t\n\t<div class=\"relative overflow-hidden max-w-[1440px] mx-auto\">\n\t\t\n\t<section\n\tclass=\"swiper  flex justify-center w-full aos-init aos-animate\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":2.856,\"spaceBetween\":18,\"autoplay\":{\"delay\":0,\"disableOnInteraction\":false},\"allowTouchMove\":false,\"loop\":true,\"speed\":2000,\"breakpoints\":{\"744\":{\"slidesPerView\":5.39,\"spaceBetween\":16},\"1024\":{\"slidesPerView\":7,\"spaceBetween\":32},\"1440\":{\"slidesPerView\":10.4,\"spaceBetween\":32}}}'\n\tdata-aos=\"swiper-slide-left\"\n\tdata-aos-duration=\"1000\"\n\t>\n\t<div class=\"swiper-wrapper\">\n\t<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_Mid-Market_EMEA_Leader.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_Mid-Market_EMEA_Leader.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_Mid-Market_EMEA_Leader.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_MiddleEastAfrica_Leader.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_MiddleEastAfrica_Leader.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_MiddleEastAfrica_Leader.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_Leader.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_Leader.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_Leader.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_EMEA_Leader.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_EMEA_Leader.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_EMEA_Leader.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_HighPerformer_Enterprise_HighPerformer.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_HighPerformer_Enterprise_HighPerformer.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_HighPerformer_Enterprise_HighPerformer.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/SpeechAnalytics_HighestUserAdoption_Enterprise_Adoption.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/SpeechAnalytics_HighestUserAdoption_Enterprise_Adoption.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/SpeechAnalytics_HighestUserAdoption_Enterprise_Adoption.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/FeedbackAnalytics_Leader_Mid-Market_Leader.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/FeedbackAnalytics_Leader_Mid-Market_Leader.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/FeedbackAnalytics_Leader_Mid-Market_Leader.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_MomentumLeader_Leader.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_MomentumLeader_Leader.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_MomentumLeader_Leader.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_Leader_UnitedKingdom_Leader.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_Leader_UnitedKingdom_Leader.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_Leader_UnitedKingdom_Leader.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_Leader_Mid-Market_Leader.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_Leader_Mid-Market_Leader.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_Leader_Mid-Market_Leader.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_Leader_Mid-Market_Europe_Leader.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_Leader_Mid-Market_Europe_Leader.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_Leader_Mid-Market_Europe_Leader.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_Leader_Mid-Market_EMEA_Leader.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_Leader_Mid-Market_EMEA_Leader.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_Leader_Mid-Market_EMEA_Leader.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_Leader_Mid-Market_Americas_Leader.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_Leader_Mid-Market_Americas_Leader.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_Leader_Mid-Market_Americas_Leader.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_Leader_Leader.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_Leader_Leader.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_Leader_Leader.svg\" alt=\"\" ><\/div>\n<div 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partenaire de Calabrio\" aria-label=\"Devenez un partenaire de Calabrio\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore w-[var(--Base-Grid-Grid-24)] h-[var(--Base-Grid-Grid-24)] !text-[var(--link-color)] group-hover:!text-text-highlight-aaa\"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Devenez un partenaire de Calabrio<\/span>\n\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pre-footer-cta__navigation border-b first:border-t border-stroke-tertiary\">\n\t\t\t\t\t\t\t<a\t\tclass=\"btn-text-link !w-full h-full justify-between min-h-16 text-[var(--link-color)] group hover:text-text-highlight-aaa\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/pourquoi-calabrio\/\" title=\"Pourquoi 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target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore w-[var(--Base-Grid-Grid-24)] h-[var(--Base-Grid-Grid-24)] !text-[var(--link-color)] group-hover:!text-text-highlight-aaa\"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Centre de d\u00e9monstration<\/span>\n\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":231,"featured_media":16050,"parent":6334,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"footnotes":""},"class_list":["post-35236","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Auto QM : L&#039;automatisation de l&#039;assurance qualit\u00e9 du centre de contact avec un impact imm\u00e9diat<\/title>\n<meta name=\"description\" content=\"Evaluez chaque interaction avec Calabrio Auto QM. 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