{"id":37064,"date":"2025-09-15T09:35:18","date_gmt":"2025-09-15T09:35:18","guid":{"rendered":"https:\/\/www.calabrio.com\/produits\/analyse-des-interactions\/fonction-calabrio-agent-assist\/"},"modified":"2026-03-27T11:25:56","modified_gmt":"2026-03-27T11:25:56","slug":"fonction-calabrio-agent-assist","status":"publish","type":"page","link":"https:\/\/www.calabrio.com\/fr\/produits\/calabrio-workforce-intelligence-wfi-projet-de-page-datterrissage\/fonction-calabrio-agent-assist\/","title":{"rendered":"Fonction Calabrio Agent Assist"},"content":{"rendered":"\n\n<section\n\tclass=\"stats-with-customer-reviews-v2 container overflow-hidden md:flex md:flex-col md:gap-c\/xxl lg:block pt-l\/l md:pt-0 lg:py-l\/m\"\n\tdata-theme-block-id=\"block_4d1e118a246aa024de7f27a8f8b2a906\"\n\tdata-aos=\"fade-up\"\n\tdata-module=\"product-hero-with-stats\">\n\t<div\n\t\tclass=\"stats-wrapper flex flex-col-reverse md:flex-col lg:grid lg:grid-cols-2\"\n\t\tid=\"\">\n\t\t<div class=\"my-auto py-0  pr-0 md:px-[50px] lg:pr-[50px] lg:pl-0 h-full\">\n\t\t\t<div class=\"flex flex-col gap-0 md:gap-gutter\">\n\t\t\t\t<div class=\"flex flex-col justify-center items-start gap-c\/l  md:pr-0 text-start py-[30px] lg:py-0\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex items-center gap-c\/s\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"image_icon flex items-center\">\n\t\t\t\t\t\t\t\t\t<img\n\t\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/stars.svg\"\n\t\t\t\t\t\t\t\t\t\talt=\"stars\"\n\t\t\t\t\t\t\t\t\t\ttitle=\"stars\"\n\t\t\t\t\t\t\t\t\t\t width=\"40px\" \t\t\t\t\t\t\t\t\t\t height=\"40px\" \t\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\t\t\t\t\t\tdecoding=\"async\">\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h1 class=\"[&#038;&#038;]:subhead-xs\" style=\"color: #0530A8;\">\n\t\t\t\t\t\t\t\tCalabrio agent assist Votre agent copilote de nouvelle g\u00e9n\u00e9ration\t\t\t\t\t\t\t<\/h1>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"[&#038;&#038;]:heading-medium [&#038;&#038;]:md:heading-small break-words\" style=\"color: #080F21;\">\n\t\t\t\t\t\t\tPas de billets. Pas de retard. Des r\u00e9ponses instantan\u00e9es et intelligentes.\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"wysiwyg\" style=\"color: #344679;\"><p>Donnez de l&rsquo;autonomie aux agents et facilitez la vie des managers gr\u00e2ce \u00e0 notre copilote de nouvelle g\u00e9n\u00e9ration, aliment\u00e9 par Agentic-AI, qui offre un libre-service conversationnel transparent pour les besoins quotidiens de planification de la main d&rsquo;\u0153uvre.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col md:flex-row gap-c\/m justify-center py-c\/m\" data-aos=\"fade-up\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-primary\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/reservez-une-demonstration\/\" title=\"R\u00c9SERVEZ UNE D\u00c9MONSTRATION\" aria-label=\"R\u00c9SERVEZ UNE D\u00c9MONSTRATION\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text\">R\u00c9SERVEZ UNE D\u00c9MONSTRATION<\/span>\n\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-secondary\"\n\t\t href=\"https:\/\/calabrio.storylane.io\/share\/ep7lew71qofa\" title=\"Essayez la d\u00e9mo interactive\" aria-label=\"Essayez la d\u00e9mo interactive\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text\">Essayez la d\u00e9mo interactive<\/span>\n\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"logos-wrapper grid grid-cols-3 max-w-[444px] gap-[15px] w-full\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/ContactCenterWorkforce_Leader_Enterprise_Leader.svg\"\n\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\twidth=\"93px\"\n\t\t\t\t\t\t\t\t\theight=\"107px\" \n\t\t\t\t\t\t\t\t\tclass=\"w-full h-full\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/ContactCenterWorkforce_BestUsability_Total.svg\"\n\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\twidth=\"93px\"\n\t\t\t\t\t\t\t\t\theight=\"107px\" \n\t\t\t\t\t\t\t\t\tclass=\"w-full h-full\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/ContactCenterWorkforce_FastestImplementation_Enterprise_GoLiveTime.svg\"\n\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\twidth=\"93px\"\n\t\t\t\t\t\t\t\t\theight=\"107px\" \n\t\t\t\t\t\t\t\t\tclass=\"w-full h-full\">\n\t\t\t\t\t\t\t \n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<div class=\"js-stat-grid block overflow-hidden block w-[calc(100vw)] md:w-full -ml-page-margin md:-ml-0\">\n\t\t\t\t\t\t\t\n\t<section\n\tclass=\"swiper  h-full [&amp;_.swiper-wrapper]:md:grid [&amp;_.swiper-slide]:md:flex [&amp;_.swiper-button-next]:right-c\/xl swiper--navigation-rounded swiper--md-hide-navigation swiper--margin-left w-full !overflow-visible\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1.456,\"spaceBetween\":8,\"breakpoints\":{\"744\":{\"enabled\":false}},\"navigation\":{\"nextEl\":\".swiper-button-next\",\"prevEl\":\".swiper-button-prev\"}}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper md:grid md:grid-cols-2 gap-c\/s\">\n\t\n\t<div\n\t\tclass=\"stat-card relative flex flex-col justify-between background-gradient text-start break-words  swiper-slide swiper-slide min-h-[316px] !flex  p-c\/xxl  xl:col-span-1 xl:row-span-1 md:col-span-1 md:row-span-1 lint-ignore\"\n\t\tstyle=\"background: #080F21;\"\n\t\t\t>\n\n\t\t\n\t\t<div class=\"flex w-full relative z-10 justify-start\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tstat-card__image aspect-[16\/10] w-12 h-12 image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/Icon-1.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/Icon-1.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/Icon-1.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\n\t\t<div class=\"relative z-10\">\n\t\t\t\t\t\t\t<h3\n\t\t\t\t\tdata-number=\"$2.7M\" class=\"js-stat-number stat-card__title text-text-accent [&amp;&amp;]:text-2xl [&amp;&amp;]:md:text-3xl [&amp;&amp;]:lg:text-5xl lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\tstyle=\"color: #D2F3FA\"\n\t\t\t\t\t\t\t\t\t>\n          $2.7M\t\t\t\t<\/h3>\n\t\t\t\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"dark-mode stat-card__description text-text-primary-aaa [&amp;&amp;]:wysiwyg--small lint-ignore\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\tAugmentation des recettes annuelles brutes\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t<div\n\t\tclass=\"stat-card relative flex flex-col justify-between background-gradient text-start break-words  swiper-slide swiper-slide min-h-[316px] !flex  p-c\/xxl  xl:col-span-1 xl:row-span-1 md:col-span-1 md:row-span-1 lint-ignore\"\n\t\tstyle=\"background: #080F21;\"\n\t\t\t>\n\n\t\t\t\t\t<div\n\t\t\t\tclass=\"absolute inset-0 bg-cover bg-center opacity-50\"\n\t\t\t\tstyle=\"background-image: url('https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/Fill-1-1-1.png');\">\n\t\t\t<\/div>\n\t\t\n\t\t<div class=\"flex w-full relative z-10 justify-start\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tstat-card__image aspect-[16\/10] w-12 h-12 image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/hourglass-icon.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/hourglass-icon.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/hourglass-icon.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\n\t\t<div class=\"relative z-10\">\n\t\t\t\t\t\t\t<h3\n\t\t\t\t\tdata-number=\"40%\" class=\"js-stat-number stat-card__title text-text-accent [&amp;&amp;]:text-2xl [&amp;&amp;]:md:text-3xl [&amp;&amp;]:lg:text-5xl lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\tstyle=\"color: #D2F3FA\"\n\t\t\t\t\t\t\t\t\t>\n          40%\t\t\t\t<\/h3>\n\t\t\t\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"dark-mode stat-card__description text-text-primary-aaa [&amp;&amp;]:wysiwyg--small lint-ignore\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\tDiminution de l&rsquo;effort des agents et des clients\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t<div\n\t\tclass=\"stat-card relative flex flex-col justify-between background-gradient text-start break-words  swiper-slide swiper-slide min-h-[316px] !flex  p-c\/xxl  xl:col-span-1 xl:row-span-1 md:col-span-1 md:row-span-1 lint-ignore\"\n\t\tstyle=\"background: #080F21;\"\n\t\t\t>\n\n\t\t\t\t\t<div\n\t\t\t\tclass=\"absolute inset-0 bg-cover bg-center opacity-50\"\n\t\t\t\tstyle=\"background-image: url('https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/Fill-1-1.png');\">\n\t\t\t<\/div>\n\t\t\n\t\t<div class=\"flex w-full relative z-10 justify-start\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tstat-card__image aspect-[16\/10] w-12 h-12 image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/smiling-face-icon.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/smiling-face-icon.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/smiling-face-icon.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\n\t\t<div class=\"relative z-10\">\n\t\t\t\t\t\t\t<h3\n\t\t\t\t\tdata-number=\"20%\" class=\"js-stat-number stat-card__title text-text-accent [&amp;&amp;]:text-2xl [&amp;&amp;]:md:text-3xl [&amp;&amp;]:lg:text-5xl lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\tstyle=\"color: #D2F3FA\"\n\t\t\t\t\t\t\t\t\t>\n          20%\t\t\t\t<\/h3>\n\t\t\t\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"dark-mode stat-card__description text-text-primary-aaa [&amp;&amp;]:wysiwyg--small lint-ignore\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\tDiminution du temps de traitement moyen\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t<div\n\t\tclass=\"stat-card relative flex flex-col justify-between background-gradient text-start break-words  swiper-slide swiper-slide min-h-[316px] !flex  p-c\/xxl  xl:col-span-1 xl:row-span-1 md:col-span-1 md:row-span-1 lint-ignore\"\n\t\tstyle=\"background: #080F21;\"\n\t\t\t>\n\n\t\t\n\t\t<div class=\"flex w-full relative z-10 justify-start\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tstat-card__image aspect-[16\/10] w-12 h-12 image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/Icon-2.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/Icon-2.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/Icon-2.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\n\t\t<div class=\"relative z-10\">\n\t\t\t\t\t\t\t<h3\n\t\t\t\t\tdata-number=\"25%\" class=\"js-stat-number stat-card__title text-text-accent [&amp;&amp;]:text-2xl [&amp;&amp;]:md:text-3xl [&amp;&amp;]:lg:text-5xl lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\tstyle=\"color: #D2F3FA\"\n\t\t\t\t\t\t\t\t\t>\n          25%\t\t\t\t<\/h3>\n\t\t\t\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"dark-mode stat-card__description text-text-primary-aaa [&amp;&amp;]:wysiwyg--small lint-ignore\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\tR\u00e9duction de l&rsquo;attrition des agents\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\t\n\t\t\t\t\t<button\n\t\t\t\tclass=\"swiper-button-prev\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive pr\u00e9c\u00e9dente du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\t<button\n\t\t\t\tclass=\"swiper-button-next\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive suivante du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\n\t\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"block w-[calc(100vw)] -ml-page-margin md:ml-0 lg:w-full overflow-hidden pl-c\/l md:pl-0 md:pt-c\/m md:py-c\/l\">\n\t\t<div class=\"lg:px-[24px]\">\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_4d1e118a246aa024de7f27a8f8b2a906\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 150px !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 24px !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\t<section\n\t\tclass=\"logo-carousel \"\n\t\tid=\"\"\n\t\tdata-aos=\"fade-up\"\n\t>\n\t\t<div class=\"relative overflow-hidden\">\n\t\t\t<div\n\t\t\t\tdata-theme-block-id=\"block_21ade5061b5f737334ed821503362fd8\"\n\t\t\t\tclass=\"flex flex-col items-center gap-y-c\/xl py-l\/xl md:px-c\/xxl md:flex-row\">\n\t\t\t\t\t\t\t\t<h2 style=\"#0530A8\" class=\"[&#038;&#038;]:body-medium\n\t\t\t\t[&#038;&#038;]:font-medium text-text-highlight-aaa text-center px-c\/l w-full max-w-[267px] md:text-left lint-ignore\">\n\t\t\t\t\tLa confiance des marques mondiales\t\t\t<\/h2>\n\t\t\t\n\t\t\t\t\t\t\t\n\t<section\n\tclass=\"swiper  w-full\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"dynamicGradient\":true,\"slidesPerView\":3,\"spaceBetween\":32,\"loop\":true,\"autoplay\":{\"delay\":0},\"speed\":5000,\"breakpoints\":{\"768\":{\"slidesPerView\":4,\"spaceBetween\":40},\"1440\":{\"slidesPerView\":7,\"spaceBetween\":48}}}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper\">\n\t<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide logo-carousel-logo-image flex justify-center w-full !h-20 [&amp;_img]:max-w-[100px] [&amp;_img]:max-h-20 [&amp;_img]:m-auto [&amp;_img]:p-2 [&amp;_img]:!left-1\/2 [&amp;_img]:-translate-x-1\/2 image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/Dish_Network_logo_2012.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/Dish_Network_logo_2012.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/Dish_Network_logo_2012.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide logo-carousel-logo-image flex justify-center w-full !h-20 [&amp;_img]:max-w-[100px] [&amp;_img]:max-h-20 [&amp;_img]:m-auto [&amp;_img]:p-2 [&amp;_img]:!left-1\/2 [&amp;_img]:-translate-x-1\/2 image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Netflix_2015_logo-2-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Netflix_2015_logo-2-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Netflix_2015_logo-2-1.webp 1536w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Netflix_2015_logo-2-1-300x81.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Netflix_2015_logo-2-1-1024x277.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Netflix_2015_logo-2-1-768x208.webp 768w\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide logo-carousel-logo-image flex justify-center w-full !h-20 [&amp;_img]:max-w-[100px] [&amp;_img]:max-h-20 [&amp;_img]:m-auto [&amp;_img]:p-2 [&amp;_img]:!left-1\/2 [&amp;_img]:-translate-x-1\/2 image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Dyson_logo-1-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Dyson_logo-1-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Dyson_logo-1-1.webp 1536w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Dyson_logo-1-1-300x114.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Dyson_logo-1-1-1024x390.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Dyson_logo-1-1-768x293.webp 768w\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide logo-carousel-logo-image flex justify-center w-full !h-20 [&amp;_img]:max-w-[100px] [&amp;_img]:max-h-20 [&amp;_img]:m-auto [&amp;_img]:p-2 [&amp;_img]:!left-1\/2 [&amp;_img]:-translate-x-1\/2 image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/Capital_One-Logo.wine_.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/Capital_One-Logo.wine_.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/Capital_One-Logo.wine_.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide logo-carousel-logo-image flex justify-center w-full !h-20 [&amp;_img]:max-w-[100px] [&amp;_img]:max-h-20 [&amp;_img]:m-auto [&amp;_img]:p-2 [&amp;_img]:!left-1\/2 [&amp;_img]:-translate-x-1\/2 image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/Delta_logo.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/Delta_logo.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/Delta_logo.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide logo-carousel-logo-image flex justify-center w-full !h-20 [&amp;_img]:max-w-[100px] [&amp;_img]:max-h-20 [&amp;_img]:m-auto [&amp;_img]:p-2 [&amp;_img]:!left-1\/2 [&amp;_img]:-translate-x-1\/2 image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/HM-Logo.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/HM-Logo.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/HM-Logo.svg\" alt=\"\" ><\/div>\n\t<\/div>\n\t\n\t\t\n\t\n\t\t\t<div class=\"js-gradient-left absolute top-0 -left-page-margin md:left-0 z-10 w-[159px] h-full\" style=\"background: linear-gradient(-270deg, #FFF 0%, rgba(255, 255, 255, 0.00) 100%)\"><\/div>\n\t\t<div class=\"js-gradient-right absolute top-0 -right-page-margin md:right-0 z-10 w-[159px] h-full\" style=\"background: linear-gradient(270deg, #FFF 0%, rgba(255, 255, 255, 0.00) 100%)\"><\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\t\t<style>\n\t[data-theme-block-id=\"block_21ade5061b5f737334ed821503362fd8\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 24px !important;\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 24px !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 0px !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\n<section\n\tclass=\"hover-tabs\"\n\tdata-theme-block-id=\"block_3ece1ddf1c84c1c7278b4b2f325ba964\"\n\tid=\"\"\n\tdata-module=\"hover-tabs\"\n>\n\t<div class=\"relative container !px-0\">\n\t\t<div class=\"hidden lg:flex absolute -top-[5%] xl:-top-[10%] right-[40px] -z-[1] js-color-bar\" data-aos=\"fade-down\" data-aos-delay=\"300\">\n\t\t\t\t\t<\/div>\n\t\t<div class=\"flex flex-col lg:flex-row lg:items-center overflow-hidden\">\n\t\t\t<div class=\"flex flex-col lg:gap-c\/m md:px-l\/xxl\">\n\t\t\t\t\t<div class=\"section-header lint-ignore\" style=\"\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"w-full xl:px-page-margin py-l\/m md:pt-0 lg:py-l\/m mx-auto text-center flex flex-col gap-c\/l\">\n\t\t\t\t\t\t\t\t<h2\t\t\t\tstyle=\"color: #0530A8\"\n\t\t\t\tclass=\"button-link-large !tracking-wider text-text-highlight-aaa flex flex-col md:flex-row items-center\n\t\t\t\tjustify-center gap-c\/s md:gap-c\/xs py-c\/s\"\n\t\t\t\tdata-aos=\"fade-down\"\n\t\t\t\t>\n\t\t\t\t<span\n\t\t\t\t\tclass=\"icon rounded-full flex items-center justify-center text-black [&#038;_svg]:w-[var(--Base-Grid-Grid-24)] [&#038;_svg]:h-[var(--Base-Grid-Grid-24)]\"\n\t\t\t\t\tstyle=\"color: #0530A8;background-color: #EEF0F6\"\n\t\t\t\t\taria-hidden=\"true\">\n\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\tAssistant de planification de la main-d&#039;\u0153uvre par l&#039;IA  \t\t\t<\/h2 >\n\t\t\t\n\t\t\t\t\t\t<h3\t\t\tstyle=\"color: #080F21\"\n\t\t\tclass=\"heading-large md:heading-large text-primary\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\tRendre le contr\u00f4le aux agents et le temps aux gestionnaires gr\u00e2ce \u00e0 l&rsquo;intelligence\t\t<\/h3 >\n\t\t\n\t\t\t\t\t<div\n\t\t\t\tclass=\" text-navy-40\"\n\t\t\t\tstyle=\"color: #344679\"\n\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\t<p>Gr\u00e2ce \u00e0 l&rsquo;intelligence artificielle GenAI, Calabrio Agent Assist aide les agents \u00e0 planifier de mani\u00e8re plus intelligente et permet aux responsables de se concentrer sur ce qui compte le plus.<\/p>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_3ece1ddf1c84c1c7278b4b2f325ba964\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 40px !important;\n\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 50px !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 40px !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\t\t\t\t\t\t\t\t\t<div class=\"relative flex flex-col w-screen md:hidden mt-c\/xxl pl-l\/xl\" data-aos=\"fade-left\" data-aos-duration=\"1000\">\n\t\t\t\t\t\t<div class=\"absolute -top-[120px] right-[40px] -z-[1] md:right-[100px] hover-tabs__bar js-color-bar\">\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"relative ml-[80px] pl-[35px] border-t-[5px] border-b-[5px] border--Background-Primary bg-background-inverse rounded-tl-[20px] rounded-bl-[20px]\">\n\t\t\t\t\t\t\t\t<div data-aos=\"fade-up\">\n\t<div class=\"js-wrap image lint-ignore\n\taspect-[240\/180] md:aspect-[400\/400] js-bg-image-trigger image--cover\t\" data-module=\"image\" data-bg-image=hover-tabs-bg-image-0>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/AdobeStock_613147934-e1735913414627-2048x2048-1-1-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/AdobeStock_613147934-e1735913414627-2048x2048-1-1-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/AdobeStock_613147934-e1735913414627-2048x2048-1-1-1.webp 2048w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/AdobeStock_613147934-e1735913414627-2048x2048-1-1-1-300x300.webp 300w, 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data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/AdobeStock_663201702-scaled-1-2048x1080-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/AdobeStock_663201702-scaled-1-2048x1080-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/AdobeStock_663201702-scaled-1-2048x1080-1.webp 2048w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/AdobeStock_663201702-scaled-1-2048x1080-1-300x158.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/AdobeStock_663201702-scaled-1-2048x1080-1-1024x540.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/AdobeStock_663201702-scaled-1-2048x1080-1-768x405.webp 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/AdobeStock_663201702-scaled-1-2048x1080-1-1536x810.webp 1536w\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\thidden aspect-[240\/180] md:aspect-[400\/400] js-bg-image-trigger image--cover\t\" data-module=\"image\" data-bg-image=hover-tabs-bg-image-2>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/AdobeStock_420290185-scaled-e1735866338683-2.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/AdobeStock_420290185-scaled-e1735866338683-2.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/AdobeStock_420290185-scaled-e1735866338683-2.webp 1706w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/AdobeStock_420290185-scaled-e1735866338683-2-300x300.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/AdobeStock_420290185-scaled-e1735866338683-2-1024x1024.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/AdobeStock_420290185-scaled-e1735866338683-2-150x150.webp 150w, 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min-w-[95px] h-[100px] sm:w-[226px] sm:min-w-[226px] sm:h-[240px] sm:min-h-[240px] transition-transform duration-[800ms] ease-linear hover-tabs__image js-image-trigger -ml-[1px]\" data-image=\"hover-tabs-image-1\">\n\t<div class=\"w-full h-full bg-white border border-stroke-primary\" data-aos=\"fade-up\" data-aos-delay=\"50\">\n\t\t\t\t\t\t\n\t<div class=\"w-full h-full lottie\" data-url=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/04\/Card-2-1.json\" data-loop=\"1\" data-module=\"lottie\"\n\tdata-tab-toggle-id=heading-block_3ece1ddf1c84c1c7278b4b2f325ba964-1><\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n<div class=\"swiper-slide w-[95px] min-w-[95px] h-[100px] sm:w-[226px] sm:min-w-[226px] sm:h-[240px] sm:min-h-[240px] transition-transform duration-[800ms] ease-linear hover-tabs__image js-image-trigger -ml-[1px]\" data-image=\"hover-tabs-image-2\">\n\t<div class=\"w-full h-full bg-white border border-stroke-primary\" data-aos=\"fade-up\" data-aos-delay=\"100\">\n\t\t\t\t\t\t\n\t<div class=\"w-full h-full lottie\" data-url=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/04\/Card-3-1.json\" data-loop=\"1\" data-module=\"lottie\"\n\tdata-tab-toggle-id=heading-block_3ece1ddf1c84c1c7278b4b2f325ba964-2><\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n<div class=\"swiper-slide w-[95px] min-w-[95px] h-[100px] sm:w-[226px] sm:min-w-[226px] sm:h-[240px] sm:min-h-[240px] transition-transform duration-[800ms] ease-linear hover-tabs__image js-image-trigger -ml-[1px]\" data-image=\"hover-tabs-image-3\">\n\t<div class=\"w-full h-full bg-white border border-stroke-primary\" data-aos=\"fade-up\" data-aos-delay=\"150\">\n\t\t\t\t\t\t\n\t<div class=\"w-full h-full lottie\" data-url=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/04\/Card-1-1.json\" data-loop=\"1\" data-module=\"lottie\"\n\tdata-tab-toggle-id=heading-block_3ece1ddf1c84c1c7278b4b2f325ba964-3><\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\t\n\t\t\n\t\n\t\t<\/section>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<section\n\t\tclass=\"accordions w-full\"\n\t\tdata-module=\"accordions\"\n\t\tdata-multi-collapse=\"false\"\n\t>\n\t\t<div class=\"flex flex-col\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\tclass=\"group py-c\/m md:py-c\/l border-b border-stroke-tertiary has-[.active]:border-[var(--System-Colors-Blue-50)] has-[.active]:text-[var(--System-Colors-Blue-50)]  active\"\n\t\t\t>\n\t\t\t\t<h2 class=\"body-large md:subhead-medium\">\n\t\t\t\t<button\n\t\t\t\t\ttype=\"button\"\n\t\t\t\t\tid=\"heading-block_3ece1ddf1c84c1c7278b4b2f325ba964-0\"\n\t\t\t\t\tclass=\"accordion-button flex items-center justify-between w-full active\"\n\t\t\t\t\tdata-toggle=\"collapse\"\n\t\t\t\t\tdata-index=\"0\"\n\t\t\t\t\tdata-target=\"content-block_3ece1ddf1c84c1c7278b4b2f325ba964-0\"\n\t\t\t\t\taria-expanded=\"true\"\n\t\t\t\t\taria-controls=\"content-block_3ece1ddf1c84c1c7278b4b2f325ba964-0\"\n\t\t\t\t\tdata-accordion-heading=\"\"\n\t\t\t\t\tstyle=\"color: h3;\"\n\t\t\t\t>\n\t\t\t\t\t<span class=\"accordion-heading mr-c\/m text-left subhead-medium md:body-large lg:subhead-medium\">\n\t\t\t\t\t\tDonner aux agents une autonomie aliment\u00e9e par l&#039;IA  \t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"md:hidden accordion-icon transition-transform duration-1000 ease-in-out transform group-[.active]:hidden rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Instance\">\n<path id=\"Icon\" d=\"M9.5 4.39453V14.8945M4.25 9.64453H14.75\" stroke=\"#080F21\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"md:!hidden accordion-icon transition-transform duration-1000 ease-in-out transform hidden group-[.active]:block rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Instance\">\n<path id=\"Icon\" d=\"M4.25 9.64453H14.75\" stroke=\"#080F21\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"hidden md:block accordion-icon group-[.active]:bg-background-accent group-[.active]:rotate-90 transition-transform duration-300 transform rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"17\" height=\"17\" viewBox=\"0 0 17 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M3.83398 8.17008H13.1673M13.1673 8.17008L8.50065 3.50342M13.1673 8.17008L8.50065 12.8368\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/button>\n\t\t\t<\/h2>\n\t\t\t<div\n\t\t\t\tid=\"content-block_3ece1ddf1c84c1c7278b4b2f325ba964-0\"\n\t\t\t\tclass=\" overflow-hidden transition-all duration-300 ease-in-out group-[.active]:mt-c\/s group-[.active]:mb-c\/m md:mb-0 lint-ignore !mb-0 body-small\"\n\t\t\t\trole=\"region\"\n\t\t\t\tdata-accordion-content\n\t\t\t\taria-labelledby=\"heading-block_3ece1ddf1c84c1c7278b4b2f325ba964-0\"\n\t\t\t>\n\t\t\t\t<div\n\t\t\t\t\tclass=\"block w-full wysiwyg--small text-text-primary-aaa\"\n\t\t\t\t\tstyle=\"color: Rendre le contr\u00f4le aux agents et le temps aux gestionnaires gr\u00e2ce \u00e0 l&#039;intelligence;\"\n\t\t\t\t>\n\t\t\t\t\t<p>Agent Assist permet \u00e0 vos agents de contr\u00f4ler leur planning. Gr\u00e2ce \u00e0 un libre-service naturel et conversationnel disponible sur ordinateur ou sur mobile, ils peuvent v\u00e9rifier leurs horaires, demander des cong\u00e9s, \u00e9changer des horaires ou se porter volontaires pour des heures suppl\u00e9mentaires, le tout en temps r\u00e9el et dans le respect des r\u00e8gles.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\tclass=\"group py-c\/m md:py-c\/l border-b border-stroke-tertiary has-[.active]:border-[var(--System-Colors-Blue-50)] has-[.active]:text-[var(--System-Colors-Blue-50)] \"\n\t\t\t>\n\t\t\t\t<h2 class=\"body-large md:subhead-medium\">\n\t\t\t\t<button\n\t\t\t\t\ttype=\"button\"\n\t\t\t\t\tid=\"heading-block_3ece1ddf1c84c1c7278b4b2f325ba964-1\"\n\t\t\t\t\tclass=\"accordion-button flex items-center justify-between w-full\"\n\t\t\t\t\tdata-toggle=\"collapse\"\n\t\t\t\t\tdata-index=\"1\"\n\t\t\t\t\tdata-target=\"content-block_3ece1ddf1c84c1c7278b4b2f325ba964-1\"\n\t\t\t\t\taria-expanded=\"true\"\n\t\t\t\t\taria-controls=\"content-block_3ece1ddf1c84c1c7278b4b2f325ba964-1\"\n\t\t\t\t\tdata-accordion-heading=\"\"\n\t\t\t\t\tstyle=\"color: h3;\"\n\t\t\t\t>\n\t\t\t\t\t<span class=\"accordion-heading mr-c\/m text-left subhead-medium md:body-large lg:subhead-medium\">\n\t\t\t\t\t\t\u00c9pargnez aux gestionnaires les t\u00e2ches qui leur font perdre du temps\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"md:hidden accordion-icon transition-transform duration-1000 ease-in-out transform group-[.active]:hidden rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Instance\">\n<path id=\"Icon\" d=\"M9.5 4.39453V14.8945M4.25 9.64453H14.75\" stroke=\"#080F21\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"md:!hidden accordion-icon transition-transform duration-1000 ease-in-out transform hidden group-[.active]:block rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Instance\">\n<path id=\"Icon\" d=\"M4.25 9.64453H14.75\" stroke=\"#080F21\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"hidden md:block accordion-icon group-[.active]:bg-background-accent group-[.active]:rotate-90 transition-transform duration-300 transform rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"17\" height=\"17\" viewBox=\"0 0 17 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M3.83398 8.17008H13.1673M13.1673 8.17008L8.50065 3.50342M13.1673 8.17008L8.50065 12.8368\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/button>\n\t\t\t<\/h2>\n\t\t\t<div\n\t\t\t\tid=\"content-block_3ece1ddf1c84c1c7278b4b2f325ba964-1\"\n\t\t\t\tclass=\"max-h-0 overflow-hidden transition-all duration-300 ease-in-out group-[.active]:mt-c\/s group-[.active]:mb-c\/m md:mb-0 lint-ignore !mb-0 body-small\"\n\t\t\t\trole=\"region\"\n\t\t\t\tdata-accordion-content\n\t\t\t\taria-labelledby=\"heading-block_3ece1ddf1c84c1c7278b4b2f325ba964-1\"\n\t\t\t>\n\t\t\t\t<div\n\t\t\t\t\tclass=\"block w-full wysiwyg--small text-text-primary-aaa\"\n\t\t\t\t\tstyle=\"color: Rendre le contr\u00f4le aux agents et le temps aux gestionnaires gr\u00e2ce \u00e0 l&#039;intelligence;\"\n\t\t\t\t>\n\t\t\t\t\t<p>Laissez vos gestionnaires g\u00e9rer bien plus que des demandes de planification r\u00e9p\u00e9titives. Agent Assist automatise les interactions de routine tout en veillant \u00e0 ce que chaque action soit conforme aux r\u00e8gles et aux besoins de l&rsquo;entreprise.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\tclass=\"group py-c\/m md:py-c\/l border-b border-stroke-tertiary has-[.active]:border-[var(--System-Colors-Blue-50)] has-[.active]:text-[var(--System-Colors-Blue-50)] \"\n\t\t\t>\n\t\t\t\t<h2 class=\"body-large md:subhead-medium\">\n\t\t\t\t<button\n\t\t\t\t\ttype=\"button\"\n\t\t\t\t\tid=\"heading-block_3ece1ddf1c84c1c7278b4b2f325ba964-2\"\n\t\t\t\t\tclass=\"accordion-button flex items-center justify-between w-full\"\n\t\t\t\t\tdata-toggle=\"collapse\"\n\t\t\t\t\tdata-index=\"2\"\n\t\t\t\t\tdata-target=\"content-block_3ece1ddf1c84c1c7278b4b2f325ba964-2\"\n\t\t\t\t\taria-expanded=\"true\"\n\t\t\t\t\taria-controls=\"content-block_3ece1ddf1c84c1c7278b4b2f325ba964-2\"\n\t\t\t\t\tdata-accordion-heading=\"\"\n\t\t\t\t\tstyle=\"color: h3;\"\n\t\t\t\t>\n\t\t\t\t\t<span class=\"accordion-heading mr-c\/m text-left subhead-medium md:body-large lg:subhead-medium\">\n\t\t\t\t\t\t\u00c9voluer \u00e0 l&#039;\u00e9chelle mondiale en toute simplicit\u00e9\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"md:hidden accordion-icon transition-transform duration-1000 ease-in-out transform group-[.active]:hidden rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Instance\">\n<path id=\"Icon\" d=\"M9.5 4.39453V14.8945M4.25 9.64453H14.75\" stroke=\"#080F21\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"md:!hidden accordion-icon transition-transform duration-1000 ease-in-out transform hidden group-[.active]:block rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Instance\">\n<path id=\"Icon\" d=\"M4.25 9.64453H14.75\" stroke=\"#080F21\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"hidden md:block accordion-icon group-[.active]:bg-background-accent group-[.active]:rotate-90 transition-transform duration-300 transform rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"17\" height=\"17\" viewBox=\"0 0 17 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M3.83398 8.17008H13.1673M13.1673 8.17008L8.50065 3.50342M13.1673 8.17008L8.50065 12.8368\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/button>\n\t\t\t<\/h2>\n\t\t\t<div\n\t\t\t\tid=\"content-block_3ece1ddf1c84c1c7278b4b2f325ba964-2\"\n\t\t\t\tclass=\"max-h-0 overflow-hidden transition-all duration-300 ease-in-out group-[.active]:mt-c\/s group-[.active]:mb-c\/m md:mb-0 lint-ignore !mb-0 body-small\"\n\t\t\t\trole=\"region\"\n\t\t\t\tdata-accordion-content\n\t\t\t\taria-labelledby=\"heading-block_3ece1ddf1c84c1c7278b4b2f325ba964-2\"\n\t\t\t>\n\t\t\t\t<div\n\t\t\t\t\tclass=\"block w-full wysiwyg--small text-text-primary-aaa\"\n\t\t\t\t\tstyle=\"color: Rendre le contr\u00f4le aux agents et le temps aux gestionnaires gr\u00e2ce \u00e0 l&#039;intelligence;\"\n\t\t\t\t>\n\t\t\t\t\t<p>Con\u00e7u pour s&rsquo;int\u00e9grer parfaitement dans les centres de contact distribu\u00e9s d&rsquo;aujourd&rsquo;hui, Agent Assist prend en charge des interactions transparentes dans plus de 50 langues. Allant bien au-del\u00e0 des outils r\u00e9trofit\u00e9s \u00ab\u00a0anglais d&rsquo;abord\u00a0\u00bb, notre copilote aliment\u00e9 par GenAI permet une coh\u00e9rence globale sans sacrifier la flexibilit\u00e9 locale.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\tclass=\"group py-c\/m md:py-c\/l border-b border-stroke-tertiary has-[.active]:border-[var(--System-Colors-Blue-50)] has-[.active]:text-[var(--System-Colors-Blue-50)] \"\n\t\t\t>\n\t\t\t\t<h2 class=\"body-large md:subhead-medium\">\n\t\t\t\t<button\n\t\t\t\t\ttype=\"button\"\n\t\t\t\t\tid=\"heading-block_3ece1ddf1c84c1c7278b4b2f325ba964-3\"\n\t\t\t\t\tclass=\"accordion-button flex items-center justify-between w-full\"\n\t\t\t\t\tdata-toggle=\"collapse\"\n\t\t\t\t\tdata-index=\"3\"\n\t\t\t\t\tdata-target=\"content-block_3ece1ddf1c84c1c7278b4b2f325ba964-3\"\n\t\t\t\t\taria-expanded=\"true\"\n\t\t\t\t\taria-controls=\"content-block_3ece1ddf1c84c1c7278b4b2f325ba964-3\"\n\t\t\t\t\tdata-accordion-heading=\"\"\n\t\t\t\t\tstyle=\"color: h3;\"\n\t\t\t\t>\n\t\t\t\t\t<span class=\"accordion-heading mr-c\/m text-left subhead-medium md:body-large lg:subhead-medium\">\n\t\t\t\t\t\tPrenez le contr\u00f4le d&#039;une IA digne de confiance\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"md:hidden accordion-icon transition-transform duration-1000 ease-in-out transform group-[.active]:hidden rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Instance\">\n<path id=\"Icon\" d=\"M9.5 4.39453V14.8945M4.25 9.64453H14.75\" stroke=\"#080F21\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"md:!hidden accordion-icon transition-transform duration-1000 ease-in-out transform hidden group-[.active]:block rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Instance\">\n<path id=\"Icon\" d=\"M4.25 9.64453H14.75\" stroke=\"#080F21\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"hidden md:block accordion-icon group-[.active]:bg-background-accent group-[.active]:rotate-90 transition-transform duration-300 transform rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"17\" height=\"17\" viewBox=\"0 0 17 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M3.83398 8.17008H13.1673M13.1673 8.17008L8.50065 3.50342M13.1673 8.17008L8.50065 12.8368\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/button>\n\t\t\t<\/h2>\n\t\t\t<div\n\t\t\t\tid=\"content-block_3ece1ddf1c84c1c7278b4b2f325ba964-3\"\n\t\t\t\tclass=\"max-h-0 overflow-hidden transition-all duration-300 ease-in-out group-[.active]:mt-c\/s group-[.active]:mb-c\/m md:mb-0 lint-ignore !mb-0 body-small\"\n\t\t\t\trole=\"region\"\n\t\t\t\tdata-accordion-content\n\t\t\t\taria-labelledby=\"heading-block_3ece1ddf1c84c1c7278b4b2f325ba964-3\"\n\t\t\t>\n\t\t\t\t<div\n\t\t\t\t\tclass=\"block w-full wysiwyg--small text-text-primary-aaa\"\n\t\t\t\t\tstyle=\"color: Rendre le contr\u00f4le aux agents et le temps aux gestionnaires gr\u00e2ce \u00e0 l&#039;intelligence;\"\n\t\t\t\t>\n\t\t\t\t\t<p>L&rsquo;assistant d&rsquo;agent est conscient du contexte, ax\u00e9 sur les politiques et totalement transparent. Agent Assist se synchronise facilement avec vos donn\u00e9es WFM et vos politiques de planification, s&rsquo;enrichit continuellement des commentaires des superviseurs et obtient des explications claires sur chaque approbation ou refus.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t<\/section>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex py-c\/s px-page-margin md:mt-c\/xxl md:p-0 md:pb-[6px] js-accordion-button active\" data-accordion-index=\"0\">\n\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-primary w-full lg:w-auto !shadow-none\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/reservez-une-demonstration\/\" title=\"R\u00e9servez une d\u00e9monstration  \" aria-label=\"R\u00e9servez une d\u00e9monstration  \" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text\">R\u00e9servez une d\u00e9monstration  <\/span>\n\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex py-c\/s px-page-margin md:mt-c\/xxl md:p-0 md:pb-[6px] js-accordion-button hidden\" data-accordion-index=\"1\">\n\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-primary w-full lg:w-auto !shadow-none\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/reservez-une-demonstration\/\" title=\"R\u00e9servez une d\u00e9monstration\" aria-label=\"R\u00e9servez une d\u00e9monstration\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text\">R\u00e9servez une d\u00e9monstration<\/span>\n\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex py-c\/s px-page-margin md:mt-c\/xxl md:p-0 md:pb-[6px] js-accordion-button hidden\" data-accordion-index=\"2\">\n\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-primary w-full lg:w-auto !shadow-none\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/reservez-une-demonstration\/\" title=\"R\u00e9servez une d\u00e9monstration\" aria-label=\"R\u00e9servez une d\u00e9monstration\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text\">R\u00e9servez une d\u00e9monstration<\/span>\n\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex py-c\/s px-page-margin md:mt-c\/xxl md:p-0 md:pb-[6px] js-accordion-button hidden\" data-accordion-index=\"3\">\n\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-primary w-full lg:w-auto !shadow-none\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/reservez-une-demonstration\/\" title=\"R\u00e9servez une d\u00e9monstration\" aria-label=\"R\u00e9servez une d\u00e9monstration\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text\">R\u00e9servez une d\u00e9monstration<\/span>\n\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div class=\"relative hidden md:flex flex-col max-w-[85%] lg:max-w-[40%] xl:max-w-[560px] ml-auto pt-48 lg:pt-0 pl-l\/xl\" data-aos=\"fade-left\" data-aos-duration=\"1000\">\n\t\t\t\t<div class=\"hidden md:flex lg:hidden absolute top-[40px] right-[40px] -z-[1] js-color-bar\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"relative pl-l\/xl border-t-[10px] border-b-[10px] border--Background-Primary bg-background-inverse rounded-tl-[20px] rounded-bl-[20px]\">\n\t\t\t\t\t<div class=\"absolute top-[10px] left-[16px]\"><svg width=\"49\" height=\"49\" viewBox=\"0 0 49 49\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M36.5 28.0182C34.8655 32.9354 30.2034 36.4941 24.6931 36.4941C17.8241 36.4941 12.2586 30.9768 12.2586 24.1699C12.2586 17.363 17.8172 11.8458 24.6862 11.8458C30.1966 11.8458 34.8655 15.3975 36.4931 20.3216H44.4931C42.6862 11.1147 34.5069 4.16992 24.6862 4.16992C13.5414 4.16992 4.5 13.1216 4.5 24.1699C4.5 35.2182 13.5414 44.1699 24.6862 44.1699C34.5069 44.1699 42.6862 37.2251 44.5 28.0182H36.5Z\" fill=\"#E3120A\"\/>\n<path d=\"M31.6041 24.0114C30.0731 23.8321 28.011 23.1562 26.6593 21.6734C25.6317 20.5493 24.8524 18.8941 24.6593 17.2734H24.3421C24.1558 18.8941 23.3696 20.5493 22.3421 21.6734C20.9903 23.1562 18.9283 23.8321 17.3972 24.0114C16.6386 24.101 15.5352 24.1217 15.5352 24.1217V24.2183C15.5352 24.2183 16.6455 24.239 17.3972 24.3286C18.9283 24.5079 20.9903 25.1838 22.3421 26.6665C23.3696 27.7907 24.149 29.4458 24.3421 31.0665H24.6593C24.8455 29.4458 25.6317 27.7907 26.6593 26.6665C28.011 25.1838 30.0731 24.5079 31.6041 24.3286C32.3627 24.239 33.4662 24.2183 33.4662 24.2183V24.1217C33.4662 24.1217 32.3558 24.101 31.6041 24.0114Z\" fill=\"white\"\/>\n<\/svg>\n<\/div>\n\t\t\t\t\t\t<div data-aos=\"fade-up\">\n\t<div class=\"js-wrap image lint-ignore\n\taspect-[240\/180] md:aspect-[400\/400] js-bg-image-trigger image--cover\t\" data-module=\"image\" data-bg-image=hover-tabs-bg-image-0>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/AdobeStock_613147934-e1735913414627-2048x2048-1-1-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/AdobeStock_613147934-e1735913414627-2048x2048-1-1-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/AdobeStock_613147934-e1735913414627-2048x2048-1-1-1.webp 2048w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/AdobeStock_613147934-e1735913414627-2048x2048-1-1-1-300x300.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/AdobeStock_613147934-e1735913414627-2048x2048-1-1-1-1024x1024.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/AdobeStock_613147934-e1735913414627-2048x2048-1-1-1-150x150.webp 150w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/AdobeStock_613147934-e1735913414627-2048x2048-1-1-1-768x768.webp 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/AdobeStock_613147934-e1735913414627-2048x2048-1-1-1-1536x1536.webp 1536w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/AdobeStock_613147934-e1735913414627-2048x2048-1-1-1-600x600.webp 600w\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\thidden aspect-[240\/180] md:aspect-[400\/400] js-bg-image-trigger image--cover\t\" data-module=\"image\" data-bg-image=hover-tabs-bg-image-1>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/AdobeStock_663201702-scaled-1-2048x1080-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/AdobeStock_663201702-scaled-1-2048x1080-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/AdobeStock_663201702-scaled-1-2048x1080-1.webp 2048w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/AdobeStock_663201702-scaled-1-2048x1080-1-300x158.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/AdobeStock_663201702-scaled-1-2048x1080-1-1024x540.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/AdobeStock_663201702-scaled-1-2048x1080-1-768x405.webp 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/AdobeStock_663201702-scaled-1-2048x1080-1-1536x810.webp 1536w\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\thidden aspect-[240\/180] md:aspect-[400\/400] js-bg-image-trigger image--cover\t\" data-module=\"image\" data-bg-image=hover-tabs-bg-image-2>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/AdobeStock_420290185-scaled-e1735866338683-2.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/AdobeStock_420290185-scaled-e1735866338683-2.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/AdobeStock_420290185-scaled-e1735866338683-2.webp 1706w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/AdobeStock_420290185-scaled-e1735866338683-2-300x300.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/AdobeStock_420290185-scaled-e1735866338683-2-1024x1024.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/AdobeStock_420290185-scaled-e1735866338683-2-150x150.webp 150w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/AdobeStock_420290185-scaled-e1735866338683-2-768x768.webp 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/AdobeStock_420290185-scaled-e1735866338683-2-1536x1536.webp 1536w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/AdobeStock_420290185-scaled-e1735866338683-2-600x600.webp 600w\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\thidden aspect-[240\/180] md:aspect-[400\/400] js-bg-image-trigger image--cover\t\" data-module=\"image\" data-bg-image=hover-tabs-bg-image-3>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/AdobeStock_638000927-2048x1365-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/AdobeStock_638000927-2048x1365-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/AdobeStock_638000927-2048x1365-1.webp 2048w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/AdobeStock_638000927-2048x1365-1-300x200.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/AdobeStock_638000927-2048x1365-1-1024x683.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/AdobeStock_638000927-2048x1365-1-768x512.webp 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/AdobeStock_638000927-2048x1365-1-1536x1024.webp 1536w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/AdobeStock_638000927-2048x1365-1-600x400.webp 600w\" alt=\"\" ><\/div>\n\t<\/div>\n\t\t<div class=\"w-full bg-white\">\n\t\t\t\t\t\t\t<div class=\"flex hover-tabs__images hover-tabs__images--4\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\n\t<section\n\tclass=\"swiper  w-full js-hover-tabs-swiper\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1.8,\"allowTouchMove\":false,\"breakpoints\":{\"1024\":{\"slidesPerView\":1.1},\"1440\":{\"slidesPerView\":1.8}}}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper\">\n\t\n<div class=\"swiper-slide w-[95px] min-w-[95px] h-[100px] sm:w-[226px] sm:min-w-[226px] sm:h-[240px] sm:min-h-[240px] transition-transform duration-[800ms] ease-linear hover-tabs__image js-image-trigger -ml-[1px] active\" data-image=\"hover-tabs-image-0\">\n\t<div class=\"w-full h-full bg-white border border-stroke-primary\" data-aos=\"fade-up\" data-aos-delay=\"0\">\n\t\t\t\t\t\t\n\t<div class=\"w-full h-full lottie\" data-url=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/04\/Card-1-1.json\" data-loop=\"1\" data-module=\"lottie\"\n\tdata-tab-toggle-id=heading-block_3ece1ddf1c84c1c7278b4b2f325ba964-0><\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n<div class=\"swiper-slide w-[95px] min-w-[95px] h-[100px] sm:w-[226px] sm:min-w-[226px] sm:h-[240px] sm:min-h-[240px] transition-transform duration-[800ms] ease-linear hover-tabs__image js-image-trigger -ml-[1px]\" data-image=\"hover-tabs-image-1\">\n\t<div class=\"w-full h-full bg-white border border-stroke-primary\" data-aos=\"fade-up\" data-aos-delay=\"50\">\n\t\t\t\t\t\t\n\t<div class=\"w-full h-full lottie\" data-url=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/04\/Card-2-1.json\" data-loop=\"1\" data-module=\"lottie\"\n\tdata-tab-toggle-id=heading-block_3ece1ddf1c84c1c7278b4b2f325ba964-1><\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n<div class=\"swiper-slide w-[95px] min-w-[95px] h-[100px] sm:w-[226px] sm:min-w-[226px] sm:h-[240px] sm:min-h-[240px] transition-transform duration-[800ms] ease-linear hover-tabs__image js-image-trigger -ml-[1px]\" data-image=\"hover-tabs-image-2\">\n\t<div class=\"w-full h-full bg-white border border-stroke-primary\" data-aos=\"fade-up\" data-aos-delay=\"100\">\n\t\t\t\t\t\t\n\t<div class=\"w-full h-full lottie\" data-url=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/04\/Card-3-1.json\" data-loop=\"1\" data-module=\"lottie\"\n\tdata-tab-toggle-id=heading-block_3ece1ddf1c84c1c7278b4b2f325ba964-2><\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n<div class=\"swiper-slide w-[95px] min-w-[95px] h-[100px] sm:w-[226px] sm:min-w-[226px] sm:h-[240px] sm:min-h-[240px] transition-transform duration-[800ms] ease-linear hover-tabs__image js-image-trigger -ml-[1px]\" data-image=\"hover-tabs-image-3\">\n\t<div class=\"w-full h-full bg-white border border-stroke-primary\" data-aos=\"fade-up\" data-aos-delay=\"150\">\n\t\t\t\t\t\t\n\t<div class=\"w-full h-full lottie\" data-url=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/04\/Card-1-1.json\" data-loop=\"1\" data-module=\"lottie\"\n\tdata-tab-toggle-id=heading-block_3ece1ddf1c84c1c7278b4b2f325ba964-3><\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\t\n\t\t\n\t\n\t\t<\/section>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_3ece1ddf1c84c1c7278b4b2f325ba964\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 40px !important;\n\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 50px !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 40px !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<section\n\tid=\"\"\n\tdata-theme-block-id=\"block_787a313a9c0e2311f05edbf0e60ac684\"\n\tstyle=\"\"\n\t>\n\t\t<div class=\"section-header lint-ignore\" style=\"\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"w-full xl:px-page-margin py-l\/m md:pt-0 lg:py-l\/m mx-auto text-center flex flex-col gap-c\/l\">\n\t\t\t\t\t\t\t\t<h2\t\t\t\tstyle=\"\"\n\t\t\t\tclass=\"button-link-large !tracking-wider text-text-highlight-aaa flex flex-col md:flex-row items-center\n\t\t\t\tjustify-center gap-c\/s md:gap-c\/xs py-c\/s\"\n\t\t\t\tdata-aos=\"fade-down\"\n\t\t\t\t>\n\t\t\t\t<span\n\t\t\t\t\tclass=\"icon rounded-full flex items-center justify-center text-black [&#038;_svg]:w-[var(--Base-Grid-Grid-24)] [&#038;_svg]:h-[var(--Base-Grid-Grid-24)]\"\n\t\t\t\t\tstyle=\";\"\n\t\t\t\t\taria-hidden=\"true\">\n\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\tCalabrio ONE\t\t\t<\/h2 >\n\t\t\t\n\t\t\t\t\t\t<h3\t\t\tstyle=\"\"\n\t\t\tclass=\"heading-large text-primary\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\tTous les outils WEM dont vous avez besoin.  <br \/>\r\nUne suite unifi\u00e9e.\t\t<\/h3 >\n\t\t\n\t\t\t\t\t<div\n\t\t\t\tclass=\"wysiwyg text-navy-40\"\n\t\t\t\tstyle=\"\"\n\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\t<p><span class=\"TextRun SCXW123534421 BCX0\" lang=\"EN-US\" data-contrast=\"auto\" xml:lang=\"EN-US\"><span class=\"NormalTextRun SCXW123534421 BCX0\">L&rsquo;outil facile \u00e0 aimer de Calabrio ONE<\/span><span class=\"NormalTextRun SCXW123534421 BCX0\">n outil facile \u00e0 aimer<\/span><span class=\"NormalTextRun SCXW123534421 BCX0\">s<\/span><span class=\"NormalTextRun SCXW123534421 BCX0\"> m<\/span><span class=\"NormalTextRun SCXW123534421 BCX0\">aximiser vos investissements les plus importants : votre personnel et votre technologie.<\/span><\/span><\/p>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<div class=\"flex flex-col md:flex-row gap-c\/m justify-center py-c\/m\" data-aos=\"fade-up\">\n\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-primary\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/produits\/calabrio-one\/\" title=\"en savoir plus\" aria-label=\"en savoir plus\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text\">en savoir plus<\/span>\n\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_787a313a9c0e2311f05edbf0e60ac684\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 24px !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 24px !important;\n\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 0px !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_787a313a9c0e2311f05edbf0e60ac684\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 24px !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 24px !important;\n\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 0px !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n<!-- Swiper CSS -->\n<!-- <link rel=\"stylesheet\" href=\"https:\/\/cdn.jsdelivr.net\/npm\/swiper@11\/swiper-bundle.min.css\" \/> -->\n<!-- Swiper JS -->\n<!-- <script src=\"https:\/\/cdn.jsdelivr.net\/npm\/swiper@11\/swiper-bundle.min.js\"><\/script> -->\n<section\n\tid=\"\"\n\tclass=\"py-l\/xxl container\"\n\tdata-module=\"cards-with-logo-carousel-v2\"\n\tdata-theme-block-id=\"block_67aa06ebc764cda2f913dbf78143e8fa\"\n\tdata-aos=\"fade-up\">\n\t<div class=\"w-[calc(100vw)] [&#038;_.swiper]:pl-page-margin [&#038;_.swiper]:md:pl-0 pb-l\/xxl md:w-full md:pb-l\/m overflow-hidden -ml-page-margin md:ml-0\">\n\t\t\n\t<section\n\tclass=\"swiper  [&amp;_.swiper-wrapper]:md:grid swiper--navigation-rounded swiper--md-hide-navigation\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1.11,\"spaceBetween\":16,\"breakpoints\":{\"744\":{\"enabled\":false}},\"navigation\":{\"nextEl\":\".swiper-button-next\",\"prevEl\":\".swiper-button-prev\"},\"navCenteredImage\":true}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper md:grid md:grid-cols-1 lg:grid-cols-3 md:gap-c\/s min-[1441px]:gap-gutter min-[1441px]:max-w-[1356px] min-[1441px]:mx-auto\">\n\t\n<div\n\tclass=\"card-image flex gap-c\/s min-[1441px]:gap-gutter h-full flex-col md:flex-row lg:flex-col swiper-slide !flex flex-grow !h-auto\">\n\t\n\t<div class=\"aspect-square md:max-w-[calc(50%-4px)] lg:max-w-none lg:max-h-[436px] md:flex-grow lottie\" data-url=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/1st-Gif.json\" data-loop=\"1\" data-module=\"lottie\"\n\tdata-tab-toggle-id=><\/div>\n\t\t\t<div\n\t\t\tclass=\"flex h-full md:w-[calc(50%-4px)] min-h-[225px] md:min-h-[328px] lg:w-full lint-ignore\"\n\t\t\tdata-aos=\"fade-up\" data-aos-delay=\"100\"\t\t>\n\t\t\t\n\t<div\n\t\tclass=\"stat-card relative flex flex-col justify-between background-gradient text-start break-words  w-full p-c\/xl  xl:col-span-1 xl:row-span-1 md:col-span-1 md:row-span-1 lint-ignore\"\n\t\tstyle=\"\"\n\t\t\t>\n\n\t\t\n\t\t<div class=\"flex w-full relative z-10 justify-end\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tstat-card__image aspect-[16\/10] w-8 md:w-12 h-8 md:h-12 image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/general_electric_logo-300x300-1.png\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/general_electric_logo-300x300-1.png\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/general_electric_logo-300x300-1.png 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/general_electric_logo-300x300-1-150x150.png 150w\" alt=\"\" ><\/div>\n\t\t<\/div>\n\n\t\t<div class=\"relative z-10\">\n\t\t\t\t\t\t\t<h3\n\t\t\t\t\tdata-number=\"R\u00e9duire de 25 % le taux d&#039;attrition des agents\" class=\"js-stat-number stat-card__title text-text-accent heading-medium md:text-lg lg:text-xl lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\tstyle=\"color: #FFFFFF\"\n\t\t\t\t\t\t\t\t\t>\n          R\u00e9duire de 25 % le taux d&#039;attrition des agents\t\t\t\t<\/h3>\n\t\t\t\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"dark-mode stat-card__description text-text-primary-aaa wysiwyg--small lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\tstyle=\"color: #FFFFFF\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t<p>GE Appliances utilise Calabrio ONE pour engager et fid\u00e9liser son personnel \u00e0 distance, r\u00e9duisant le co\u00fbt par appel de 15 % tout en augmentant l&rsquo;adh\u00e9sion de 20 %.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n<div\n\tclass=\"card-image flex gap-c\/s min-[1441px]:gap-gutter h-full flex-col-reverse md:flex-row-reverse lg:flex-col-reverse swiper-slide !flex flex-grow !h-auto\">\n\t\n\t<div class=\"aspect-square md:max-w-[calc(50%-4px)] lg:max-w-none lg:max-h-[436px] md:flex-grow lottie\" data-url=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/2nd.json\" data-loop=\"1\" data-module=\"lottie\"\n\tdata-tab-toggle-id=><\/div>\n\t\t\t<div\n\t\t\tclass=\"flex h-full md:w-[calc(50%-4px)] min-h-[225px] md:min-h-[328px] lg:w-full lint-ignore\"\n\t\t\tdata-aos=\"fade-up\" \t\t>\n\t\t\t\n\t<div\n\t\tclass=\"stat-card relative flex flex-col justify-between background-gradient text-start break-words  w-full p-c\/xl  xl:col-span-1 xl:row-span-1 md:col-span-1 md:row-span-1 lint-ignore\"\n\t\tstyle=\"\"\n\t\t\t>\n\n\t\t\n\t\t<div class=\"flex w-full relative z-10 justify-end\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tstat-card__image aspect-[16\/10] w-8 md:w-12 h-8 md:h-12 image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/Wix-logo.png\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/Wix-logo.png\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/Wix-logo.png 512w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/Wix-logo-300x300.png 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/Wix-logo-150x150.png 150w\" alt=\"\" ><\/div>\n\t\t<\/div>\n\n\t\t<div class=\"relative z-10\">\n\t\t\t\t\t\t\t<h3\n\t\t\t\t\tdata-number=\"Passez 40% de temps en moins sur l&#039;ordonnancement\" class=\"js-stat-number stat-card__title text-text-accent heading-medium md:text-lg lg:text-xl lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\tstyle=\"color: #FFFFFF\"\n\t\t\t\t\t\t\t\t\t>\n          Passez 40% de temps en moins sur l&#039;ordonnancement\t\t\t\t<\/h3>\n\t\t\t\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"dark-mode stat-card__description text-text-primary-aaa wysiwyg--small lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\tstyle=\"color: #FFFFFF\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t<p>Chez Wix, le WFM complet permet une planification plus rapide et plus pr\u00e9cise, ce qui se traduit par une r\u00e9duction des pertes, des r\u00e9solutions plus rapides et une augmentation de 3 % du CSAT.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n<div\n\tclass=\"card-image flex gap-c\/s min-[1441px]:gap-gutter h-full flex-col md:flex-row lg:flex-col swiper-slide !flex flex-grow !h-auto\">\n\t\n\t<div class=\"aspect-square md:max-w-[calc(50%-4px)] lg:max-w-none lg:max-h-[436px] md:flex-grow lottie\" data-url=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/3rd.json\" data-loop=\"1\" data-module=\"lottie\"\n\tdata-tab-toggle-id=><\/div>\n\t\t\t<div\n\t\t\tclass=\"flex h-full md:w-[calc(50%-4px)] min-h-[225px] md:min-h-[328px] lg:w-full lint-ignore\"\n\t\t\tdata-aos=\"fade-up\" data-aos-delay=\"100\"\t\t>\n\t\t\t\n\t<div\n\t\tclass=\"stat-card relative flex flex-col justify-between background-gradient text-start break-words  w-full p-c\/xl  xl:col-span-1 xl:row-span-1 md:col-span-1 md:row-span-1 lint-ignore\"\n\t\tstyle=\"\"\n\t\t\t>\n\n\t\t\n\t\t<div class=\"flex w-full relative z-10 justify-end\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tstat-card__image aspect-[16\/10] w-8 md:w-12 h-8 md:h-12 image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/Peckham-white.png\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/Peckham-white.png\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/Peckham-white.png 400w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/Peckham-white-300x300.png 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/Peckham-white-150x150.png 150w\" alt=\"\" ><\/div>\n\t\t<\/div>\n\n\t\t<div class=\"relative z-10\">\n\t\t\t\t\t\t\t<h3\n\t\t\t\t\tdata-number=\"Augmentez vos revenus de 2,7 millions de dollars\" class=\"js-stat-number stat-card__title text-text-accent heading-medium md:text-lg lg:text-xl lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\tstyle=\"color: #FFFFFF\"\n\t\t\t\t\t\t\t\t\t>\n          Augmentez vos revenus de 2,7 millions de dollars\t\t\t\t<\/h3>\n\t\t\t\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"dark-mode stat-card__description text-text-primary-aaa wysiwyg--small lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\tstyle=\"color: #FFFFFF\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t<p>Peckham exploite l&rsquo;intelligence des conversations pour r\u00e9duire le temps d&rsquo;attente des clients et d\u00e9gager d&rsquo;incroyables gains de revenus.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\t\n\t\t\t\t\t<button\n\t\t\t\tclass=\"swiper-button-prev\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive pr\u00e9c\u00e9dente du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\t<button\n\t\t\t\tclass=\"swiper-button-next\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive suivante du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\n\t\n\t\t<\/section>\n\t<\/div>\n\n\t<div class=\"block w-[calc(100vw)] lg:w-full py-c\/l -ml-page-margin lg:-ml-0\">\n\t\t\t\t<div class=\"relative overflow-hidden\">\n\t\t\t<section class=\"swiper logo-marquee-swiper flex justify-center w-full\">\n\t\t\t\t<div class=\"swiper-wrapper\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/section>\n\n\t\t\t<div class=\"gradient-left absolute top-0 -left-page-margin md:left-0 z-10 w-[159px] h-full\"\n\t\t\t\tstyle=\"background: linear-gradient(-270deg, #FFF 0%, rgba(255, 255, 255, 0.00) 100%)\">\n\t\t\t<\/div>\n\n\t\t\t<div class=\"gradient-right absolute top-0 -right-page-margin md:right-0 z-10 w-[159px] h-full\"\n\t\t\t\tstyle=\"background: linear-gradient(270deg, #FFF 0%, rgba(255, 255, 255, 0.00) 100%)\">\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<\/div>\n<\/section>\n\t<style>\n\t[data-theme-block-id=\"block_67aa06ebc764cda2f913dbf78143e8fa\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<section\n\tid=\"cta_sec1\"\n\tclass=\"flex flex-col lg:flex-row\"\n\tdata-theme-block-id=\"block_74ede463a473463439611a69b803316d\"\n\tdata-aos=\"fade-up\"\n>\n\t\t<div style=\"background-color: #080F21\" class=\"flex lg:hidden justify-center items-center w-full\">\n\t\t<div class=\"js-wrap image lint-ignore\n\tw-full aspect-[131\/119] md:aspect-[744\/403] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/ROI-Calc-banner-e1756460836839.jpg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/ROI-Calc-banner-e1756460836839.jpg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/ROI-Calc-banner-e1756460836839.jpg\" alt=\"\" ><\/div>\n\t<\/div>\n\n\t<div style=\"background-color: #080F21\" class=\"hidden lg:flex justify-center items-center w-1\/2\">\n\t\t<div class=\"js-wrap image lint-ignore\n\tw-full h-full lg:aspect-[360\/211] xxl:ml-[60px] xxl:mr-[59px] xxl:aspect-[841\/422] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/total_savings_calabrio_b.png\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/total_savings_calabrio_b.png\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/total_savings_calabrio_b.png 960w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/total_savings_calabrio_b-300x150.png 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/total_savings_calabrio_b-768x384.png 768w\" alt=\"\" ><\/div>\n\t<\/div>\n\t\n\t\n\t\t\t<div style=\"background-color: #080F21\" class=\"flex flex-col w-full lg:w-1\/2 justify-center gap-c\/m p-l\/xl lg:p-l\/xxl\">\n\t\t\t\t\t\t\t<div class=\"flex flex-col gap-c\/m pb-c\/m\">\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"eyebrow flex py-c\/s gap-c\/s\">\n\t\t\t\t\t\t\t<span class=\"eyebrow__icon icon text-background-secondary flex items-center rounded-full bg-stroke-primary\"\n\t\t\t\t\t\t\taria-hidden=\"true\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span class=\"eyebrow__content subhead-small text-background-highlight\">Calculateur de retour sur investissement<\/span>\n\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h2 style=\"color: #FFFFFF\" class=\"heading-xs break-words overflow-ellipsis line-clamp-3\">\n\t\t\t\t\t\t\tD\u00e9couvrez la diff\u00e9rence Calabrio ONE\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<span style=\"color: #C4CDE3\" class=\"wysiwyg\"><p>Gr\u00e2ce \u00e0 la plateforme d&rsquo;engagement du personnel la plus avanc\u00e9e au monde, que pourrait apporter votre personnel \u00e0 votre entreprise ? Utilisez notre calculateur de retour sur investissement pour voir la diff\u00e9rence que seul Calabrio ONE peut offrir.<\/p>\n<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"flex flex-col py-c\/s items-start\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-tertiary btn-tertiary--left-align text-background-primary\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/calculateur-deconomies-calabrio-one-suite-wide\/\" title=\"Calculez votre retour sur investissement\" aria-label=\"Calculez votre retour sur investissement\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore text-text-action\"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Calculez votre retour sur investissement<\/span>\n\t<\/a>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_74ede463a473463439611a69b803316d\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<section\n\tid=\"\"\n\tdata-theme-block-id=\"block_3ee1596742830d20966f6cfb348f55a4\"\n\tstyle=\"\"\n\t>\n\t\t<div class=\"section-header lint-ignore\" style=\"\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"w-full xl:px-page-margin py-l\/m md:pt-0 lg:py-l\/m mx-auto text-center flex flex-col gap-c\/l\">\n\t\t\t\t\t\t\t\t<h2\t\t\t\tstyle=\"\"\n\t\t\t\tclass=\"button-link-large !tracking-wider text-text-highlight-aaa flex flex-col md:flex-row items-center\n\t\t\t\tjustify-center gap-c\/s md:gap-c\/xs py-c\/s\"\n\t\t\t\tdata-aos=\"fade-down\"\n\t\t\t\t>\n\t\t\t\t<span\n\t\t\t\t\tclass=\"icon rounded-full flex items-center justify-center text-black [&#038;_svg]:w-[var(--Base-Grid-Grid-24)] [&#038;_svg]:h-[var(--Base-Grid-Grid-24)]\"\n\t\t\t\t\tstyle=\"color: #080F21;background-color: #EEF0F6\"\n\t\t\t\t\taria-hidden=\"true\">\n\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\tContact Center Agent Assist  \t\t\t<\/h2 >\n\t\t\t\n\t\t\t\t\t\t<h3\t\t\tstyle=\"color: #080F21\"\n\t\t\tclass=\"heading-medium text-primary\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\tBesoin de r\u00e9ponses sur la programmation ? Il vous suffit de demander.  \t\t<\/h3 >\n\t\t\n\t\t\t\t\t<div\n\t\t\t\tclass=\"wysiwyg text-navy-40\"\n\t\t\t\tstyle=\"color: #344679\"\n\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\t<p>Donnez aux agents des r\u00e9ponses instantan\u00e9es et contr\u00f4lez leur journ\u00e9e. Agent Assist est disponible pour chatter n&rsquo;importe o\u00f9 et n&rsquo;importe quand.<\/p>\n<p>&nbsp;<\/p>\n<p>Agent Assist s&rsquo;adapte en temps r\u00e9el, en \u00e9quilibrant les demandes des agents avec les besoins en personnel, la couverture et les politiques de l&rsquo;entreprise. Les superviseurs gardent le contr\u00f4le des approbations, tandis que l&rsquo;IA apprend \u00e0 partir du retour d&rsquo;information pour devenir plus intelligente au fil du temps. C&rsquo;est l&rsquo;IA en laquelle vous pouvez avoir confiance, con\u00e7ue pour r\u00e9pondre aux exigences de vitesse, d&rsquo;\u00e9chelle et de conformit\u00e9 des centres de contact d&rsquo;aujourd&rsquo;hui.<\/p>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<div class=\"flex flex-col md:flex-row gap-c\/m justify-center py-c\/m\" data-aos=\"fade-up\">\n\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-primary\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/reservez-une-demonstration\/\" title=\"R\u00e9servez une d\u00e9monstration\" aria-label=\"R\u00e9servez une d\u00e9monstration\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text\">R\u00e9servez une d\u00e9monstration<\/span>\n\t<\/a>\n\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-primary\"\n\t\t href=\"https:\/\/trust.calabrio.com\/faq\" title=\"FAQ sur la gouvernance de l&#039;IA\" aria-label=\"FAQ sur la gouvernance de l&#039;IA\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text\">FAQ sur la gouvernance de l&#039;IA<\/span>\n\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_3ee1596742830d20966f6cfb348f55a4\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 24px !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 0px !important;\n\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 96px !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 0px !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_3ee1596742830d20966f6cfb348f55a4\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 24px !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 0px !important;\n\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 96px !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 0px !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n\t<section\n\t\tclass=\"container py-l\/m overflow-hidden\"\n\t\tdata-theme-block-id=\"block_a4ddf3e2b71223d8c7839d20fcbec893\"\n\t\tid=\"\"\n\t\tdata-aos=\"fade-up\"\n\t>\n\t\t<div class=\"block w-[calc(100vw)] lg:w-full -ml-page-margin lg:-ml-0\">\n\t\t\t\n\t<section\n\tclass=\"swiper  swiper--navigation-rounded swiper--margin-two-sides swiper--md-hide-navigation\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1.11,\"spaceBetween\":16,\"breakpoints\":{\"680\":{\"slidesPerView\":2.24},\"744\":{\"enabled\":false},\"1024\":{\"enabled\":false}},\"navigation\":{\"nextEl\":\".swiper-button-next\",\"prevEl\":\".swiper-button-prev\"},\"navCenteredImage\":true}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper md:flex-col md:gap-0 md:pl-0 lg:flex-col lg:pl-0\">\n\t\n<div class=\"w-full h-full relative py-c\/xxl  swiper-slide !h-auto\">\n\t<div\n\t\tclass=\"w-full h-full flex flex-col-reverse justify-end md:flex-row md:justify-between md:items-center gap-l\/m md:gap-0 \">\n\t\t<div class=\"w-full h-full md:w-[50%] lg:w-[65%] xl:w-[51%] md:gap-l\/xxl md:px-page-margin lg:px-l\/m lg:p-l\/mxl:p-l\/m flex items-center\">\n\t\t\t<div class=\"flex flex-col flex-grow gap-c\/s md:gap-0 lg:gap-c\/xxl h-full justify-between\">\n\t\t\t\t<div class=\"w-full mx-auto flex flex-col gap-c\/m md:gap-c\/m\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h2\t\t\t\tstyle=\"color: #080F21\"\n\t\t\t\tclass=\"heading-small\"\n\t\t\t\tdata-aos=\"fade-up\">\n\t\t\t\t\tIntelligence intuitive. Impact instantan\u00e9.  \t\t\t<\/h2>\n\t\t\t\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"wysiwyg text-navy-40 pb-l\/xs\"\n\t\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t\t\tstyle=\"color: #344679\">\n\t\t\t\t\t<p>D\u00e9ployez Agent Assist avec un minimum d&rsquo;installation et acc\u00e9l\u00e9rez l&rsquo;adoption gr\u00e2ce \u00e0 une interface intuitive qui s&rsquo;adresse d&rsquo;abord aux agents. L&rsquo;IA est facile \u00e0 aimer et ne n\u00e9cessite que peu ou pas de formation. Les agents n&rsquo;ont qu&rsquo;\u00e0 commencer \u00e0 discuter pour obtenir des r\u00e9ponses. Et votre centre de contact commence \u00e0 ressentir la diff\u00e9rence imm\u00e9diatement.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div data-aos=\"fade-up\">\t<a\t\tclass=\"w-fit pl-0 !button-link-small btn-tertiary btn-tertiary--left-align \"\n\t\t href=\"https:\/\/www.calabrio.com\/book-demo\/\" title=\"R\u00e9servez une d\u00e9monstration\" aria-label=\"R\u00e9servez une d\u00e9monstration\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">R\u00e9servez une d\u00e9monstration<\/span>\n\t<\/a>\n<\/div>\t<\/div>\n<\/div>\n<div class=\"relative w-full md:w-[50%] lg:w-[49%]\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\t aspect-[280\/313] md:aspect-[372\/588] lg:aspect-square max-w-[588px] image--cover\t\" data-module=\"image\" data-aos=fade-up data-aos-delay=100>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/Agent-Assist-web-1200-x-1200-px-3-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/Agent-Assist-web-1200-x-1200-px-3-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/Agent-Assist-web-1200-x-1200-px-3-1.webp 1200w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/Agent-Assist-web-1200-x-1200-px-3-1-300x300.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/Agent-Assist-web-1200-x-1200-px-3-1-1024x1024.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/Agent-Assist-web-1200-x-1200-px-3-1-150x150.webp 150w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/Agent-Assist-web-1200-x-1200-px-3-1-768x768.webp 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/Agent-Assist-web-1200-x-1200-px-3-1-600x600.webp 600w\" alt=\"\" ><\/div>\n\t\n\t<\/div>\n<\/div>\n<\/div>\n\n<div class=\"w-full h-full relative py-c\/xxl  swiper-slide !h-auto\">\n\t<div\n\t\tclass=\"w-full h-full flex flex-col-reverse justify-end md:flex-row md:justify-between md:items-center gap-l\/m md:gap-0 md:flex-row-reverse\">\n\t\t<div class=\"w-full h-full md:w-[50%] lg:w-[65%] xl:w-[51%] md:gap-l\/xxl md:px-page-margin lg:px-l\/m lg:p-l\/mxl:py-l\/m xl:pr-l\/m flex items-center\">\n\t\t\t<div class=\"flex flex-col flex-grow gap-c\/s md:gap-0 lg:gap-c\/xxl h-full justify-between\">\n\t\t\t\t<div class=\"w-full mx-auto flex flex-col gap-c\/m md:gap-c\/m\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h2\t\t\t\tstyle=\"color: #080F21\"\n\t\t\t\tclass=\"heading-small\"\n\t\t\t\tdata-aos=\"fade-up\">\n\t\t\t\t\tInformer les agents  \r\n\t\t\t<\/h2>\n\t\t\t\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"wysiwyg text-navy-40 pb-l\/xs\"\n\t\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t\t\tstyle=\"color: #344679\">\n\t\t\t\t\t<p>Promouvoir la transparence et l&rsquo;\u00e9quit\u00e9 avec GenAI qui peut expliquer le raisonnement derri\u00e8re chaque approbation, refus ou changement dans un langage facile \u00e0 comprendre. M\u00eame lorsqu&rsquo;une demande ne peut \u00eatre satisfaite, les agents savent toujours \u00e0 quoi s&rsquo;en tenir, gr\u00e2ce \u00e0 un retour d&rsquo;information clair et exploitable et aux suggestions d&rsquo;\u00e9tapes suivantes qui r\u00e9duisent la confusion et stimulent l&rsquo;adoption.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div data-aos=\"fade-up\">\t<a\t\tclass=\"w-fit pl-0 !button-link-small btn-tertiary btn-tertiary--left-align \"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/reservez-une-demonstration\/\" title=\"R\u00e9servez une d\u00e9monstration\" aria-label=\"R\u00e9servez une d\u00e9monstration\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">R\u00e9servez une d\u00e9monstration<\/span>\n\t<\/a>\n<\/div>\t<\/div>\n<\/div>\n<div class=\"relative w-full md:w-[50%] lg:w-[49%]\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\t aspect-[280\/313] md:aspect-[372\/588] lg:aspect-square max-w-[588px] image--cover\t\" data-module=\"image\" data-aos=fade-up data-aos-delay=100>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/AI-call-center-agent.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/AI-call-center-agent.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/AI-call-center-agent.webp 1293w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/AI-call-center-agent-300x200.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/AI-call-center-agent-1024x683.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/AI-call-center-agent-768x512.webp 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/AI-call-center-agent-600x400.webp 600w\" alt=\"\" ><\/div>\n\t\n\t<\/div>\n<\/div>\n<\/div>\n\n<div class=\"w-full h-full relative py-c\/xxl  swiper-slide !h-auto\">\n\t<div\n\t\tclass=\"w-full h-full flex flex-col-reverse justify-end md:flex-row md:justify-between md:items-center gap-l\/m md:gap-0 \">\n\t\t<div class=\"w-full h-full md:w-[50%] lg:w-[65%] xl:w-[51%] md:gap-l\/xxl md:px-page-margin lg:px-l\/m lg:p-l\/mxl:p-l\/m flex items-center\">\n\t\t\t<div class=\"flex flex-col flex-grow gap-c\/s md:gap-0 lg:gap-c\/xxl h-full justify-between\">\n\t\t\t\t<div class=\"w-full mx-auto flex flex-col gap-c\/m md:gap-c\/m\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h2\t\t\t\tstyle=\"color: #080F21\"\n\t\t\t\tclass=\"heading-small\"\n\t\t\t\tdata-aos=\"fade-up\">\n\t\t\t\t\tL&#039;IA s&#039;adapte \u00e0 vos besoins\t\t\t<\/h2>\n\t\t\t\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"wysiwyg text-navy-40 pb-l\/xs\"\n\t\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t\t\tstyle=\"color: #344679\">\n\t\t\t\t\t<p>Votre entreprise applique-t-elle des politiques complexes ? Il n&rsquo;y a pas de probl\u00e8me. Toutes les actions d&rsquo;Agent Assist sont instantan\u00e9ment valid\u00e9es par rapport aux r\u00e8gles d&rsquo;\u00e9ligibilit\u00e9 et aux autorisations d\u00e9finies par les administrateurs et les superviseurs. Rationalisez les approbations et faites gagner du temps aux superviseurs avec l&rsquo;aide de l&rsquo;IA agentique de nouvelle g\u00e9n\u00e9ration, et faites en sorte que vos op\u00e9rations se d\u00e9roulent avec un maximum d&rsquo;efficacit\u00e9 et de conformit\u00e9.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div data-aos=\"fade-up\">\t<a\t\tclass=\"w-fit pl-0 !button-link-small btn-tertiary btn-tertiary--left-align \"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/reservez-une-demonstration\/\" title=\"R\u00e9servez une d\u00e9monstration\" aria-label=\"R\u00e9servez une d\u00e9monstration\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">R\u00e9servez une d\u00e9monstration<\/span>\n\t<\/a>\n<\/div>\t<\/div>\n<\/div>\n<div class=\"relative w-full md:w-[50%] lg:w-[49%]\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\t aspect-[280\/313] md:aspect-[372\/588] lg:aspect-square max-w-[588px] image--cover\t\" data-module=\"image\" data-aos=fade-up data-aos-delay=100>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/Agent-Assist-web-2.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/Agent-Assist-web-2.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/Agent-Assist-web-2.webp 800w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/Agent-Assist-web-2-240x300.webp 240w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/Agent-Assist-web-2-768x960.webp 768w\" alt=\"\" ><\/div>\n\t\n\t<\/div>\n<\/div>\n<\/div>\n\t<\/div>\n\t\n\t\t\t\t\t<button\n\t\t\t\tclass=\"swiper-button-prev\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive pr\u00e9c\u00e9dente du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\t<button\n\t\t\t\tclass=\"swiper-button-next\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive suivante du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\n\t\n\t\t<\/section>\n\t\t<\/div>\n\t<\/section>\n\t<style>\n\t[data-theme-block-id=\"block_a4ddf3e2b71223d8c7839d20fcbec893\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 0px !important;\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<section\n\tid=\"\"\n\tdata-theme-block-id=\"block_d783421f6ae171c0bd25bd9b217c4082\"\n\tstyle=\"\"\n\t>\n\t\t<div class=\"section-header lint-ignore\" style=\"\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"w-full xl:px-page-margin py-l\/m md:pt-0 lg:py-l\/m mx-auto text-center flex flex-col gap-c\/l\">\n\t\t\t\t\n\t\t\t\t\t\t<h2\t\t\tstyle=\"color: #080F21\"\n\t\t\tclass=\"heading-large text-primary\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\tUne innovation qui d\u00e9passe la concurrence\t\t<\/h2 >\n\t\t\n\t\t\t\t\t<div\n\t\t\t\tclass=\"wysiwyg text-navy-40\"\n\t\t\t\tstyle=\"color: #344679\"\n\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\t<p>Des agents aux analystes, la plateforme Calabrio ONE permet aux centres de contact d&rsquo;atteindre leurs objectifs &#8211; et leurs \u00e9valuations le prouvent.<\/p>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_d783421f6ae171c0bd25bd9b217c4082\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_d783421f6ae171c0bd25bd9b217c4082\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\t<section\n\t\tclass=\"competitor-table overflow-hidden\"\n\t\tdata-theme-block-id=\"block_3c75a7b80806cba496057df770112c22\"\n\t\tdata-module=\"competitor-table\"\n\t\tdata-aos=\"fade-up\"\n\t>\n\t\t<div class=\"container px-page-margin lg:px-c\/l xl:px-page-margin\">\n\t\t\t<div class=\"flex\">\n\t\t\t\t\n<div class=\"competitor-table-title hidden w-full max-w-[204px] mr-c\/m lg:block\">\n\t\t<div class=\"py-c\/xl\">\n\t\t\t\t\t<div\n\t\t\t\tclass=\"flex items-center p-c\/m body-medium font-medium text-text-primary-aaa border-b-thin border-stroke-tertiary\"\n\t\t\t\tdata-table-item=\"logo\">\n\t\t\t\t<span><\/span>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<div\n\t\t\t\tclass=\"flex items-center body-medium p-c\/m font-medium text-text-primary-aaa border-b-thin border-stroke-tertiary\"\n\t\t\t\tdata-table-item=\"ratings\">\n\t\t\t\t<span>Gartner Rating<\/span>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"flex items-center p-c\/m body-medium font-medium text-text-primary-aaa border-b-thin border-stroke-tertiary\"\n\t\t\t\t\t\tdata-table-item=\"chart-0\"\n\t\t\t\t\t\tdata-table-item-type=\"text\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<span>Classement G2<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"flex items-center p-c\/m body-medium font-medium text-text-primary-aaa border-b-thin border-stroke-tertiary\"\n\t\t\t\t\t\tdata-table-item=\"chart-1\"\n\t\t\t\t\t\tdata-table-item-type=\"text\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<span>D\u00e9lai moyen de retour sur investissement<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<div class=\"flex items-center p-c\/m body-medium font-medium text-text-primary-aaa border-b-thin border-stroke-tertiary\" data-table-item=\"percentage\">\n\t\t\t\t<span>G2 Customer Satisfaction Score<\/span>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"flex items-center p-c\/m body-medium font-medium text-text-primary-aaa\"\n\t\t\t\t\t\tdata-table-item=\"link\"\n\t\t\t\t\t\tdata-table-item-type=\"link\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n<\/div>\n\n\t<section\n\tclass=\"swiper  w-full swiper--navigation-rounded swiper--navigation-top\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1,\"spaceBetween\":24,\"loop\":false,\"navigation\":{\"nextEl\":\".swiper-button-next\",\"prevEl\":\".swiper-button-prev\"},\"breakpoints\":{\"1024\":{\"enabled\":false}}}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper\">\n\t<section class=\"competitor-table-block swiper-slide [&amp;_+section]:!border-l-0\">\n\t\t\t<h3\n\t\t\tclass=\"competitor-table-block__title flex items-center justify-center min-h-c\/m mb-4 px-c\/xxl body-large font-medium text-text-primary-aaa lg:hidden\"\n\t\t\tdata-table-item=\"title\">\n\t\t\t<span class=\"px-gutter\">Calabrio ONE<\/span>\n\t\t<\/h3>\n\t\n\t<div class=\"competitor-table-block__inner text-center\">\n\t\t<div class=\"flex\">\n\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\"><span><\/span><\/div>\n\t\t\t<div class=\"w-1\/2 pb-c\/xl md:flex-auto rounded-t-l\" style=\"background-color: #D2F3FA66\"><\/div>\n\t\t<\/div>\n\n\t\t\t\t\t<div class=\"competitor-table-block__row-top flex\">\n\t\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t<div class=\"h-full border-b-thin border-stroke-tertiary\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"background-color: #D2F3FA66\">\n\t\t\t\t\t<div class=\"border-b-thin border-stroke-tertiary\" data-table-item=\"logo\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"js-wrap image lint-ignore\n\tw-full h-c\/xl inline-flex justify-center items-center image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img w-full h-full\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/calabrio-competitor-logo.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/calabrio-competitor-logo.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/calabrio-competitor-logo.svg\" alt=\"\" ><\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"competitor-table-block__title body-medium hidden p-c\/m text-text-primary-aaa lg:block\">\n\t\t\t\t\t\t\t\t<span>Calabrio ONE<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<div class=\"flex\">\n\t\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa text-left md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m border-b-thin border-stroke-tertiary\">\n\t\t\t\t\t\t<span>Gartner Rating<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"background-color: #D2F3FA66\">\n\t\t\t\t\t<div class=\"p-c\/m border-b-thin border-stroke-tertiary\" data-table-item=\"ratings\">\n\t\t\t\t\t\t<div class=\"py-c\/s\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"flex items-center justify-center gap-c\/s\" data-rating=\"4.5\">\n\t\t\t\t\t\t\t\t<div class=\"Stars\" style=\"--rating: 4.5;\" aria-label=\"Rating of this product is 4.5 out of 5.\"><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"rating\">\n\t\t\t\t\t\t\t\t4.5\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wysiwyg--small mt-c\/s text-text-secondary-aa\">\n\t\t\t\t\t\t\t\t\t340 Commentaires\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"flex items-center w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa text-left md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m border-b-thin border-stroke-tertiary\">\n\t\t\t\t\t\t\t\t<span>Classement G2<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"background-color: #D2F3FA66\">\n\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tclass=\"flex justify-center h-full p-c\/m flex justify-center h-full p-c\/m   border-b-thin border-stroke-tertiary\"\n\t\t\t\t\t\t\t\tdata-table-item=\"chart-0\"\n\t\t\t\t\t\t\t\tdata-table-item-type=\"text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col gap-2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\t\tclass=\"wysiwyg--small text-text-secondary-aa\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"Stars\" style=\"--rating: 4.5\" aria-label=\"Rating of this product is 4.5 out of 5\"><\/div>\n<div class=\"rating\">4.5<\/div>\n<p>326 Examens<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"flex items-center w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa text-left md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m border-b-thin border-stroke-tertiary\">\n\t\t\t\t\t\t\t\t<span>D\u00e9lai moyen de retour sur investissement<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"background-color: #D2F3FA66\">\n\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tclass=\"flex justify-center h-full p-c\/m flex justify-center h-full p-c\/m   border-b-thin border-stroke-tertiary\"\n\t\t\t\t\t\t\t\tdata-table-item=\"chart-1\"\n\t\t\t\t\t\t\t\tdata-table-item-type=\"text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col gap-2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"body-medium font-medium text-text-primary-aaa empty:hidden\">\n\t\t\t\t\t\t\t\t\t\t\t\t22 mois\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\t\tclass=\"wysiwyg--small text-text-secondary-aa\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"flex text-left\">\n\t\t\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m\">\n\t\t\t\t\t\t\t<span>Article vedette<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"background-color: #D2F3FA66\">\n\t\t\t\t\t\t<div class=\"p-c\/m border-b-thin border-stroke-tertiary\" data-table-item=\"percentage\">\n\t\t\t\t\t\t\t<div class=\"js-wrap image lint-ignore\n\tmin-w-10 h-10 inline-flex justify-center items-center\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img w-full h-full\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" alt=\"\" ><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"mt-c\/s display-small text-text-highlight-aaa\">\n\t\t\t\t\t\t\t\t\t91%\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"mt-c\/s wysiwyg font-medium text-text-primary-aaa\">\n\t\t\t\t\t\t\t\t\tScore de satisfaction G2\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"flex\">\n\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"flex items-center w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa text-left md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m\">\n\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"background-color: #D2F3FA66\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"flex justify-center h-full p-c\/m\"\n\t\t\t\t\t\t\tdata-table-item=\"link\"\n\t\t\t\t\t\t\tdata-table-item-type=\"link\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-tertiary btn-tertiary--left-align\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/reservez-une-demonstration\/\" title=\"R\u00e9servez une d\u00e9monstration\" aria-label=\"R\u00e9servez une d\u00e9monstration\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore text-text-action\"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">R\u00e9servez une d\u00e9monstration<\/span>\n\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t<div class=\"flex\">\n\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t<span><\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"w-1\/2 pb-c\/xl md:flex-auto rounded-b-l\" style=\"background-color: #D2F3FA66\"><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section><section class=\"competitor-table-block swiper-slide lg:border-l-thin lg:border-stroke-tertiary\">\n\t\t\t<h3\n\t\t\tclass=\"competitor-table-block__title flex items-center justify-center min-h-c\/m mb-4 px-c\/xxl body-large font-medium text-text-primary-aaa lg:hidden\"\n\t\t\tdata-table-item=\"title\">\n\t\t\t<span class=\"px-gutter\">NiCE WFM<\/span>\n\t\t<\/h3>\n\t\n\t<div class=\"competitor-table-block__inner text-center\">\n\t\t<div class=\"flex\">\n\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\"><span><\/span><\/div>\n\t\t\t<div class=\"w-1\/2 pb-c\/xl md:flex-auto rounded-t-l\" style=\"\"><\/div>\n\t\t<\/div>\n\n\t\t\t\t\t<div class=\"competitor-table-block__row-top flex\">\n\t\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t<div class=\"h-full border-b-thin border-stroke-tertiary\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"\">\n\t\t\t\t\t<div class=\"border-b-thin border-stroke-tertiary\" data-table-item=\"logo\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"js-wrap image lint-ignore\n\tw-full h-c\/xl inline-flex justify-center items-center image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img w-full h-full\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/nice-competitor-logo.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/nice-competitor-logo.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/nice-competitor-logo.svg\" alt=\"\" ><\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"competitor-table-block__title body-medium hidden p-c\/m text-text-primary-aaa lg:block\">\n\t\t\t\t\t\t\t\t<span>NiCE WFM<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<div class=\"flex\">\n\t\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa text-left md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m border-b-thin border-stroke-tertiary\">\n\t\t\t\t\t\t<span>Gartner Rating<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"\">\n\t\t\t\t\t<div class=\"p-c\/m border-b-thin border-stroke-tertiary\" data-table-item=\"ratings\">\n\t\t\t\t\t\t<div class=\"py-c\/s\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"flex items-center justify-center gap-c\/s\" data-rating=\"4.3\">\n\t\t\t\t\t\t\t\t<div class=\"Stars\" style=\"--rating: 4.3;\" aria-label=\"Rating of this product is 4.3 out of 5.\"><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"rating\">\n\t\t\t\t\t\t\t\t4.3\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wysiwyg--small mt-c\/s text-text-secondary-aa\">\n\t\t\t\t\t\t\t\t\t1.721 Examens\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"flex items-center w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa text-left md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m border-b-thin border-stroke-tertiary\">\n\t\t\t\t\t\t\t\t<span>Classement G2<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"\">\n\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tclass=\"flex justify-center h-full p-c\/m flex justify-center h-full p-c\/m   border-b-thin border-stroke-tertiary\"\n\t\t\t\t\t\t\t\tdata-table-item=\"chart-0\"\n\t\t\t\t\t\t\t\tdata-table-item-type=\"text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col gap-2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\t\tclass=\"wysiwyg--small text-text-secondary-aa\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"Stars\" style=\"--rating: 4.2\" aria-label=\"Rating of this product is 4.2 out of 5\"><\/div>\n<div class=\"rating\">4.2<\/div>\n<p>475 Reviews (en anglais)<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"flex items-center w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa text-left md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m border-b-thin border-stroke-tertiary\">\n\t\t\t\t\t\t\t\t<span>D\u00e9lai moyen de retour sur investissement<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"\">\n\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tclass=\"flex justify-center h-full p-c\/m flex justify-center h-full p-c\/m   border-b-thin border-stroke-tertiary\"\n\t\t\t\t\t\t\t\tdata-table-item=\"chart-1\"\n\t\t\t\t\t\t\t\tdata-table-item-type=\"text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col gap-2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"body-medium font-medium text-text-primary-aaa empty:hidden\">\n\t\t\t\t\t\t\t\t\t\t\t\t35 mois\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\t\tclass=\"wysiwyg--small text-text-secondary-aa\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"flex text-left\">\n\t\t\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m\">\n\t\t\t\t\t\t\t<span>Article vedette<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"\">\n\t\t\t\t\t\t<div class=\"p-c\/m border-b-thin border-stroke-tertiary\" data-table-item=\"percentage\">\n\t\t\t\t\t\t\t<div class=\"js-wrap image lint-ignore\n\tmin-w-10 h-10 inline-flex justify-center items-center\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img w-full h-full\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" alt=\"\" ><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"mt-c\/s display-small text-text-highlight-aaa\">\n\t\t\t\t\t\t\t\t\t51%\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"mt-c\/s wysiwyg font-medium text-text-primary-aaa\">\n\t\t\t\t\t\t\t\t\tScore de satisfaction G2\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"flex\">\n\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"flex items-center w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa text-left md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m\">\n\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"flex justify-center h-full p-c\/m\"\n\t\t\t\t\t\t\tdata-table-item=\"link\"\n\t\t\t\t\t\t\tdata-table-item-type=\"link\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-tertiary btn-tertiary--left-align\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/nice-wfm-competitor-lp-2\/\" title=\"En savoir plus\" aria-label=\"En savoir plus\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore text-text-action\"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">En savoir plus<\/span>\n\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t<div class=\"flex\">\n\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t<span><\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"w-1\/2 pb-c\/xl md:flex-auto rounded-b-l\" style=\"\"><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section><section class=\"competitor-table-block swiper-slide lg:border-l-thin lg:border-stroke-tertiary\">\n\t\t\t<h3\n\t\t\tclass=\"competitor-table-block__title flex items-center justify-center min-h-c\/m mb-4 px-c\/xxl body-large font-medium text-text-primary-aaa lg:hidden\"\n\t\t\tdata-table-item=\"title\">\n\t\t\t<span class=\"px-gutter\">Aspect Workforce<\/span>\n\t\t<\/h3>\n\t\n\t<div class=\"competitor-table-block__inner text-center\">\n\t\t<div class=\"flex\">\n\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\"><span><\/span><\/div>\n\t\t\t<div class=\"w-1\/2 pb-c\/xl md:flex-auto rounded-t-l\" style=\"\"><\/div>\n\t\t<\/div>\n\n\t\t\t\t\t<div class=\"competitor-table-block__row-top flex\">\n\t\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t<div class=\"h-full border-b-thin border-stroke-tertiary\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"\">\n\t\t\t\t\t<div class=\"border-b-thin border-stroke-tertiary\" data-table-item=\"logo\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"js-wrap image lint-ignore\n\tw-full h-c\/xl inline-flex justify-center items-center image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img w-full h-full\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/aspect-competitor-logo.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/aspect-competitor-logo.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/aspect-competitor-logo.svg\" alt=\"\" ><\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"competitor-table-block__title body-medium hidden p-c\/m text-text-primary-aaa lg:block\">\n\t\t\t\t\t\t\t\t<span>Aspect Workforce<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<div class=\"flex\">\n\t\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa text-left md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m border-b-thin border-stroke-tertiary\">\n\t\t\t\t\t\t<span>Gartner Rating<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"\">\n\t\t\t\t\t<div class=\"p-c\/m border-b-thin border-stroke-tertiary\" data-table-item=\"ratings\">\n\t\t\t\t\t\t<div class=\"py-c\/s\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"flex items-center justify-center gap-c\/s\" data-rating=\"4\">\n\t\t\t\t\t\t\t\t<div class=\"Stars\" style=\"--rating: 4;\" aria-label=\"Rating of this product is 4 out of 5.\"><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"rating\">\n\t\t\t\t\t\t\t\t4\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wysiwyg--small mt-c\/s text-text-secondary-aa\">\n\t\t\t\t\t\t\t\t\t90 Commentaires\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"flex items-center w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa text-left md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m border-b-thin border-stroke-tertiary\">\n\t\t\t\t\t\t\t\t<span>Classement G2<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"\">\n\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tclass=\"flex justify-center h-full p-c\/m flex justify-center h-full p-c\/m   border-b-thin border-stroke-tertiary\"\n\t\t\t\t\t\t\t\tdata-table-item=\"chart-0\"\n\t\t\t\t\t\t\t\tdata-table-item-type=\"text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col gap-2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\t\tclass=\"wysiwyg--small text-text-secondary-aa\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"Stars\" style=\"--rating: 4.3\" aria-label=\"Rating of this product is 4.3 out of 5\"><\/div>\n<div class=\"rating\">4.3<\/div>\n<p>88 Commentaires<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"flex items-center w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa text-left md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m border-b-thin border-stroke-tertiary\">\n\t\t\t\t\t\t\t\t<span>D\u00e9lai moyen de retour sur investissement<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"\">\n\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tclass=\"flex justify-center h-full p-c\/m flex justify-center h-full p-c\/m   border-b-thin border-stroke-tertiary\"\n\t\t\t\t\t\t\t\tdata-table-item=\"chart-1\"\n\t\t\t\t\t\t\t\tdata-table-item-type=\"text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col gap-2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"body-medium font-medium text-text-primary-aaa empty:hidden\">\n\t\t\t\t\t\t\t\t\t\t\t\t27 mois\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\t\tclass=\"wysiwyg--small text-text-secondary-aa\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"flex text-left\">\n\t\t\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m\">\n\t\t\t\t\t\t\t<span>Article vedette<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"\">\n\t\t\t\t\t\t<div class=\"p-c\/m border-b-thin border-stroke-tertiary\" data-table-item=\"percentage\">\n\t\t\t\t\t\t\t<div class=\"js-wrap image lint-ignore\n\tmin-w-10 h-10 inline-flex justify-center items-center\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img w-full h-full\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" alt=\"\" ><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"mt-c\/s display-small text-text-highlight-aaa\">\n\t\t\t\t\t\t\t\t\t68%\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"mt-c\/s wysiwyg font-medium text-text-primary-aaa\">\n\t\t\t\t\t\t\t\t\tScore de satisfaction G2\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"flex\">\n\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"flex items-center w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa text-left md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m\">\n\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"flex justify-center h-full p-c\/m\"\n\t\t\t\t\t\t\tdata-table-item=\"link\"\n\t\t\t\t\t\t\tdata-table-item-type=\"link\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-tertiary btn-tertiary--left-align\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/aspect-workforce-competitor-lp\/\" title=\"En savoir plus\" aria-label=\"En savoir plus\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore text-text-action\"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">En savoir plus<\/span>\n\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t<div class=\"flex\">\n\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t<span><\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"w-1\/2 pb-c\/xl md:flex-auto rounded-b-l\" style=\"\"><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\t<\/div>\n\t\n\t\t\t\t\t<button\n\t\t\t\tclass=\"swiper-button-prev\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive pr\u00e9c\u00e9dente du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\t<button\n\t\t\t\tclass=\"swiper-button-next\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive suivante du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\n\t\n\t\t<\/section>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\t\t<style>\n\t[data-theme-block-id=\"block_3c75a7b80806cba496057df770112c22\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 48px !important;\n\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 96px !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<section\n\tid=\"\"\n\tdata-theme-block-id=\"block_7ec4cd8fea6e6a772606f3c34b7fe54c\"\n\tstyle=\"background-color: #d2f3fa\"\n\t>\n\t\t<div class=\"section-header lint-ignore\" style=\"background-color: #d2f3fa\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"w-full xl:px-page-margin py-l\/m md:pt-0 lg:py-l\/m mx-auto text-center flex flex-col gap-c\/l\">\n\t\t\t\t\t\t\t\t<h2\t\t\t\tstyle=\"\"\n\t\t\t\tclass=\"button-link-large !tracking-wider text-text-highlight-aaa flex flex-col md:flex-row items-center\n\t\t\t\tjustify-center gap-c\/s md:gap-c\/xs py-c\/s\"\n\t\t\t\tdata-aos=\"fade-down\"\n\t\t\t\t>\n\t\t\t\t<span\n\t\t\t\t\tclass=\"icon rounded-full flex items-center justify-center text-black [&#038;_svg]:w-[var(--Base-Grid-Grid-24)] [&#038;_svg]:h-[var(--Base-Grid-Grid-24)]\"\n\t\t\t\t\tstyle=\"color: #080F21;background-color: #EEF0F6\"\n\t\t\t\t\taria-hidden=\"true\">\n\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\tT\u00e9moignages de clients\t\t\t<\/h2 >\n\t\t\t\n\t\t\t\t\t\t<h3\t\t\tstyle=\"color: #080F21\"\n\t\t\tclass=\"heading-medium text-primary\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\tUn alli\u00e9 de confiance pour les grandes marques qui responsabilisent les employ\u00e9s et maximisent les performances\t\t<\/h3 >\n\t\t\n\t\t\t\t\t<div\n\t\t\t\tclass=\"wysiwyg text-navy-40\"\n\t\t\t\tstyle=\"color: #344679\"\n\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\t<p>Calabrio ONE b\u00e9n\u00e9ficie de la confiance des marques du classement Fortune 500 et des meilleurs partenaires technologiques. D\u00e9couvrez comment nous avons aid\u00e9 des leaders de divers secteurs \u00e0 tirer le meilleur parti de leurs donn\u00e9es d&rsquo;exp\u00e9rience client.<\/p>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_7ec4cd8fea6e6a772606f3c34b7fe54c\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 24px !important;\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 24px !important;\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_7ec4cd8fea6e6a772606f3c34b7fe54c\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 24px !important;\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 24px !important;\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\t<section\n\t\tid=\"\"\n\t\tclass=\"py-l\/xxl relative overflow-hidden \"\n\t\tstyle=\"background-color: #d3f3f9\"\n\t\tdata-theme-block-id=\"block_3d2deee4a5a16dccd67e7a9596e7f70a\"\n\t\tdata-module=\"case-study-testimonials\"\n\t\tdata-aos=\"fade-in\"\n\t>\n\t\t<div class=\"container relative\">\n\t\t\t<div class=\"w-full max-w-[1200px] mx-auto xxl:max-w-[1356px] shadow-lg-2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t<section\n\tclass=\"swiper  swiper--navigation-rounded swiper--slide-visible w-full !static bg-white\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1,\"spaceBetween\":24,\"navigation\":{\"nextEl\":\".swiper-button-next\",\"prevEl\":\".swiper-button-prev\"},\"navCenteredImage\":true,\"effect\":\"slide\",\"watchSlidesProgress\":true}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper\">\n\t\n<div class=\"swiper-slide !h-auto\">\n\t<div class=\"flex flex-col h-full shadow-lg-2 bg-white md:flex-row\">\n\t\t\t\t\t<div class=\"w-full md:w-1\/2 lg:w-1\/2 xxl:w-[39%] overflow-hidden\">\n\t\t\t\t<div class=\"js-wrap image lint-ignore\n\trelative w-full h-full aspect-[313\/280] md:aspect-[324\/560] lg:aspect-[600\/560] xxl:aspect-[530\/560] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img object-center-top\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/GreenPath_11-1024x678-1-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/GreenPath_11-1024x678-1-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/GreenPath_11-1024x678-1-1.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/GreenPath_11-1024x678-1-1-300x199.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/GreenPath_11-1024x678-1-1-768x509.webp 768w\" alt=\"\" ><\/div>\n\t\t\t<\/div>\n\t\t\t\t<div\n\t\t\tclass=\"w-full h-auto overflow-hidden md:w-1\/2 lg:w-1\/2 xxl:w-[61%] flex flex-col items-start justify-between p-c\/xl md:p-c\/l lg:py-c\/xl lg:px-l\/m gap-c\/l\"\n\t\t>\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"lg:pt-c\/l lg:pr-c\/l max-md:max-h-[96px] max-md:overflow-hidden max-md:text-ellipsis max-md:line-clamp-4 wysiwyg md:wysiwyg--small lg:wysiwyg\"\n\t\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t\t\tdata-aos-delay=\"200\"\n\t\t\t\t>\n\t\t\t\t\t<p>GreenPath Financial manquait de visibilit\u00e9 sur l&rsquo;impact du marketing. Avec les outils de Calabrio, ils ont exploit\u00e9 la voix de leurs clients pour augmenter rapidement le volume d&rsquo;appels du public cible et am\u00e9liorer le NPS de 15 %.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"mt-auto w-full\"\n\t\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t\t\tdata-aos-delay=\"300\"\n\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col lg:flex-row lg:items-center border-b border-stroke-tertiary py-c\/m md:gap-c\/l\">\n\t\t\t\t\t\t\t<div class=\"lg:px-c\/s lg:border-r border-stroke-tertiary\">\n\t\t\t\t\t\t\t\t<div class=\"js-wrap image lint-ignore\n\tflex items-center md:h-20\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img w-l\/xl h-auto\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/greenpath_financial_wellness_logo.jpg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/greenpath_financial_wellness_logo.jpg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/greenpath_financial_wellness_logo.jpg 200w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/greenpath_financial_wellness_logo-150x150.jpg 150w\" alt=\"\" ><\/div>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col gap-1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text-p\/m font-200\">\n\t\t\t\t\t\t\t\t\t\t\tKristen Holt\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text-text-secondary-aa text-p\/s\">\n\t\t\t\t\t\t\t\t\t\t\tPDG, GreenPath Financial\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-tertiary btn-tertiary--left-align btn-mt-c\/m mt-c\/m\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/case-study\/greenpath-financial\/\" title=\"Lire l&#039;histoire\" aria-label=\"Lire l&#039;histoire\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text button-link-small text-text-primary-aaa\">Lire l&#039;histoire<\/span>\n\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div class=\"swiper-slide !h-auto\">\n\t<div class=\"flex flex-col h-full shadow-lg-2 bg-white md:flex-row\">\n\t\t\t\t\t<div class=\"w-full md:w-1\/2 lg:w-1\/2 xxl:w-[39%] overflow-hidden\">\n\t\t\t\t<div class=\"js-wrap image lint-ignore\n\trelative w-full h-full aspect-[313\/280] md:aspect-[324\/560] lg:aspect-[600\/560] xxl:aspect-[530\/560] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img object-center-top\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/getty-images-_Ak3dvb9kAA-unsplash-e1736041682650-1-1-2048x1365-1-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/getty-images-_Ak3dvb9kAA-unsplash-e1736041682650-1-1-2048x1365-1-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/getty-images-_Ak3dvb9kAA-unsplash-e1736041682650-1-1-2048x1365-1-1.webp 2048w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/getty-images-_Ak3dvb9kAA-unsplash-e1736041682650-1-1-2048x1365-1-1-300x200.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/getty-images-_Ak3dvb9kAA-unsplash-e1736041682650-1-1-2048x1365-1-1-1024x683.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/getty-images-_Ak3dvb9kAA-unsplash-e1736041682650-1-1-2048x1365-1-1-768x512.webp 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/getty-images-_Ak3dvb9kAA-unsplash-e1736041682650-1-1-2048x1365-1-1-1536x1024.webp 1536w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/getty-images-_Ak3dvb9kAA-unsplash-e1736041682650-1-1-2048x1365-1-1-600x400.webp 600w\" alt=\"\" ><\/div>\n\t\t\t<\/div>\n\t\t\t\t<div\n\t\t\tclass=\"w-full h-auto overflow-hidden md:w-1\/2 lg:w-1\/2 xxl:w-[61%] flex flex-col items-start justify-between p-c\/xl md:p-c\/l lg:py-c\/xl lg:px-l\/m gap-c\/l\"\n\t\t>\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"lg:pt-c\/l lg:pr-c\/l max-md:max-h-[96px] max-md:overflow-hidden max-md:text-ellipsis max-md:line-clamp-4 wysiwyg md:wysiwyg--small lg:wysiwyg\"\n\t\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t\t\tdata-aos-delay=\"200\"\n\t\t\t\t>\n\t\t\t\t\t<div>\n<div>Lorsque 1 500 membres d&rsquo;un centre de contact traitent pr\u00e8s de 9 millions d&rsquo;interactions globales chaque ann\u00e9e, les longues attentes et les temps de silence s&rsquo;additionnent de mani\u00e8re importante. Calabrio a aid\u00e9 Peckham \u00e0 comprendre et \u00e0 traiter les causes profondes et, en fin de compte, \u00e0 g\u00e9n\u00e9rer un revenu annuel suppl\u00e9mentaire de 2,7 millions de dollars.<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"mt-auto w-full\"\n\t\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t\t\tdata-aos-delay=\"300\"\n\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col lg:flex-row lg:items-center border-b border-stroke-tertiary py-c\/m md:gap-c\/l\">\n\t\t\t\t\t\t\t<div class=\"lg:px-c\/s lg:border-r border-stroke-tertiary\">\n\t\t\t\t\t\t\t\t<div class=\"js-wrap image lint-ignore\n\tflex items-center md:h-20\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img w-l\/xl h-auto\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/peckham-logo-300x203-1.png\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/peckham-logo-300x203-1.png\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/peckham-logo-300x203-1.png\" alt=\"\" ><\/div>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col gap-1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text-p\/m font-200\">\n\t\t\t\t\t\t\t\t\t\t\tPeckham\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-tertiary btn-tertiary--left-align btn-mt-c\/m mt-c\/m\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/case-study\/peckham-inc-calabrio-one-analytics-pour-decouvrir-les-causes-profondes-des-longues-attentes-et-des-temps-de-silence\/\" title=\"Lire l&#039;histoire\" aria-label=\"Lire l&#039;histoire\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text button-link-small text-text-primary-aaa\">Lire l&#039;histoire<\/span>\n\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div class=\"swiper-slide !h-auto\">\n\t<div class=\"flex flex-col h-full shadow-lg-2 bg-white md:flex-row\">\n\t\t\t\t\t<div class=\"w-full md:w-1\/2 lg:w-1\/2 xxl:w-[39%] overflow-hidden\">\n\t\t\t\t<div class=\"js-wrap image lint-ignore\n\trelative w-full h-full aspect-[313\/280] md:aspect-[324\/560] lg:aspect-[600\/560] xxl:aspect-[530\/560] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img object-center-top\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/getty-images-zaTpvIpEigY-unsplash-1-scaled.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/getty-images-zaTpvIpEigY-unsplash-1-scaled.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/getty-images-zaTpvIpEigY-unsplash-1-scaled.webp 2560w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/getty-images-zaTpvIpEigY-unsplash-1-300x200.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/getty-images-zaTpvIpEigY-unsplash-1-1024x683.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/getty-images-zaTpvIpEigY-unsplash-1-768x512.webp 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/getty-images-zaTpvIpEigY-unsplash-1-1536x1024.webp 1536w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/getty-images-zaTpvIpEigY-unsplash-1-2048x1365.webp 2048w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/getty-images-zaTpvIpEigY-unsplash-1-600x400.webp 600w\" alt=\"\" ><\/div>\n\t\t\t<\/div>\n\t\t\t\t<div\n\t\t\tclass=\"w-full h-auto overflow-hidden md:w-1\/2 lg:w-1\/2 xxl:w-[61%] flex flex-col items-start justify-between p-c\/xl md:p-c\/l lg:py-c\/xl lg:px-l\/m gap-c\/l\"\n\t\t>\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"lg:pt-c\/l lg:pr-c\/l max-md:max-h-[96px] max-md:overflow-hidden max-md:text-ellipsis max-md:line-clamp-4 wysiwyg md:wysiwyg--small lg:wysiwyg\"\n\t\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t\t\tdata-aos-delay=\"200\"\n\t\t\t\t>\n\t\t\t\t\t<p><span style=\"font-weight: 400\">Delta Dental s&rsquo;effor\u00e7ait de comprendre ce qui se cachait derri\u00e8re les sentiments n\u00e9gatifs des clients et les efforts importants des agents. En combinant l&rsquo;analyse de la parole et Six Sigma, ils sont all\u00e9s au fond des choses, am\u00e9liorant le taux de satisfaction de la client\u00e8le de 20 % et r\u00e9duisant de pr\u00e8s de moiti\u00e9 les efforts des clients et des agents dans le processus.<\/span><\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"mt-auto w-full\"\n\t\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t\t\tdata-aos-delay=\"300\"\n\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col lg:flex-row lg:items-center border-b border-stroke-tertiary py-c\/m md:gap-c\/l\">\n\t\t\t\t\t\t\t<div class=\"lg:px-c\/s lg:border-r border-stroke-tertiary\">\n\t\t\t\t\t\t\t\t<div class=\"js-wrap image lint-ignore\n\tflex items-center md:h-20\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img w-l\/xl h-auto\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/delta-dental-01.png\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/delta-dental-01.png\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/delta-dental-01.png 938w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/delta-dental-01-300x300.png 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/delta-dental-01-150x150.png 150w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/delta-dental-01-768x768.png 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/delta-dental-01-600x600.png 600w\" alt=\"\" ><\/div>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col gap-1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text-p\/m font-200\">\n\t\t\t\t\t\t\t\t\t\t\tRich DeMarco\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text-text-secondary-aa text-p\/s\">\n\t\t\t\t\t\t\t\t\t\t\tDirecteur des op\u00e9rations, Delta Dental\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-tertiary btn-tertiary--left-align btn-mt-c\/m mt-c\/m\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/case-study\/delta-dental-of-minnesota-ameliore-de-20-la-resolution-au-premier-contact\/\" title=\"Lire l&#039;histoire\" aria-label=\"Lire l&#039;histoire\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text button-link-small text-text-primary-aaa\">Lire l&#039;histoire<\/span>\n\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n\t\n\t\t\t\t\t<button\n\t\t\t\tclass=\"swiper-button-prev xxl:mx-page-margin\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive pr\u00e9c\u00e9dente du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\t<button\n\t\t\t\tclass=\"swiper-button-next xxl:mx-page-margin\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive suivante du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\n\t\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t<\/section>\n\t\t<style>\n\t[data-theme-block-id=\"block_3d2deee4a5a16dccd67e7a9596e7f70a\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 0px !important;\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 0px !important;\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\t\n<style>\n\t[data-theme-block-id=\"block_11473403ae516f0ecf1d6dee34cae07c\"] {\n\t\t.featured-resources__wrapper {\n\t\t\tbackground-color: #FFFFFF;\n\t\t}\n\n\t\t.featured-resources__header {\n\t\t\tborder-color: #0C1C47;\n\t\t}\n\n\t\t.featured-resources__headline {\n\t\t\tcolor: #080F21;\n\t\t}\n\n\t\t.featured-resources__description {\n\t\t\tcolor: #344679;\n\t\t}\n\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t.featured-resources__wrapper {\n\t\t\t\tbackground-color: #FFFFFF;\n\t\t\t}\n\n\t\t\t.featured-resources__header {\n\t\t\t\tborder-color: #0C1C47;\n\t\t\t}\n\n\t\t\t.featured-resources__headline {\n\t\t\t\tcolor: #080F21;\n\t\t\t}\n\n\t\t\t.featured-resources__description {\n\t\t\t\tcolor: #344679;\n\t\t\t}\n\t\t}\n\t}\n<\/style>\n\n\t<section\n\t\tid=\"\"\n\t\tdata-aos=\"fade-up\"\n\t\tclass=\"overflow-hidden\"\n\t\tdata-theme-block-id=\"block_11473403ae516f0ecf1d6dee34cae07c\"\n\t>\n\t\t<div\n\t\t\tclass=\"container featured-resources__wrapper flex flex-col py-l\/xxl overflow-hidden \">\n\t\t\t<div\n\t\t\t\tclass=\"featured-resources__header flex gap-c\/xl py-c\/l border-t-thick\"\n\t\t\t\tdata-aos=\"fade-up\">\n\t\t\t\t\t\t\t\t<div class=\"flex flex-col flex-1 basis-0 gap-c\/m \">\n\t\t\t\t\t\t\t\t\t\t<h2 class=\"featured-resources__headline heading-small\">\n\t\t\t\t\t\tRessources en vedette\t\t\t\t<\/h2>\n\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t<div\n\t\t\tclass=\"z-0 block w-[calc(100vw)] -ml-page-margin custom-arrow-wrapper\t\t\t lg:w-full lg:-ml-0\">\n\t\t\t\n\t<section\n\tclass=\"swiper  !my-c\/l !m-0 swiper--navigation-rounded swiper--margin-left swiper--lg-hide-navigation\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"navigation\":{\"nextEl\":\".swiper-button-next\",\"prevEl\":\".swiper-button-prev\"},\"navCenteredImage\":true,\"slidesPerView\":1.247,\"spaceBetween\":16,\"slidesOffsetAfter\":16,\"breakpoints\":{\"744\":{\"slidesPerView\":2.12},\"1024\":{\"enabled\":false}}}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper lg:!grid lg:grid-cols-3 gap-y-c\/l lg:gap-c\/l\">\n\t\n<div\n\tclass=\"group card-resource-card flex flex-col rounded-small shadow-md overflow-hidden  swiper-slide !flex !h-auto \">\n\t\t\t<!-- <a class=\"card-resource__nav\" href=\"\"><\/a> -->\n\t\n\t<div class=\"relative\"><div class=\"js-wrap image lint-ignore\n\taspect-[7\/6] md:aspect-[176\/171] lg:aspect-[378.666\/342] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/03\/AdobeStock_515329182-04-02-2026-19_00_13_795-2048x1365-1-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/03\/AdobeStock_515329182-04-02-2026-19_00_13_795-2048x1365-1-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/03\/AdobeStock_515329182-04-02-2026-19_00_13_795-2048x1365-1-1.webp 2048w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/03\/AdobeStock_515329182-04-02-2026-19_00_13_795-2048x1365-1-1-300x200.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/03\/AdobeStock_515329182-04-02-2026-19_00_13_795-2048x1365-1-1-1024x683.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/03\/AdobeStock_515329182-04-02-2026-19_00_13_795-2048x1365-1-1-768x512.webp 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/03\/AdobeStock_515329182-04-02-2026-19_00_13_795-2048x1365-1-1-1536x1024.webp 1536w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/03\/AdobeStock_515329182-04-02-2026-19_00_13_795-2048x1365-1-1-600x400.webp 600w\" alt=\"\" ><\/div>\n<\/div>\n\t\n\t<div class=\"flex flex-col grow overflow-hidden\" style=\"background-color: #ffffff\">\n\t\t\t\t\t<!-- <a class=\"card-resource__nav\" href=\"\"><\/a> -->\n\t\t\n\t\t<div class=\"card-resource__body flex flex-col grow p-c\/l gap-c\/l \">\n\t\t\t\n\t<div class=\"flex flex-row flex-wrap gap-c\/s\">\n\t\t\t<span class=\"tag body-small text-text-secondary-aa bg-background-secondary py-c\/xs px-c\/m w-max rounded-[4px]\">\n\t\t\tAnalytique\t\t<\/span>\n\t\t<\/div>\n\n\t\t\t\t\t\t<div class=\"card-resource__content grow flex flex-col gap-c\/s \" data-aos=\"fade-up\" data-aos-once=\"true\">\n\t\t\t\t\t\t\t\t<h2 style=\"\"\n\t\t\t\tclass=\"group-hover:text-text-highlight-aaa card-resource__title leading-[1.21] subhead-medium\n\t\t\t\toverflow-ellipsis line-clamp-3\t\t\t\t\">\n\t\t\t\t<a href=\"https:\/\/www.calabrio.com\/fr\/blog\/15-outils-essentiels-pour-les-centres-dappels-en-2025\/\" aria-label=\"15 outils essentiels pour les centres d&rsquo;appels en 2025\">\n\t\t\t\t\t15 outils essentiels pour les centres d&rsquo;appels en 2025\t\t\t\t<\/a>\n\t\t\t<\/h2>\n\t\t\n\t\t\t\t\t\t\t\t<div style=\"color: #344679\"\n\t\t\t\t\t\tclass=\"card-resource__caption wysiwyg overflow-ellipsis line-clamp-6 pb-[22px]\"\n\t\t\t\t\t\tdata-aos=\"fade-up\" data-aos-once=\"true\">Mar. 10, 2025<\/div>\n\t\t\t\t\t<\/div>\n\t\n\t\t\t\t\t<div class=\"card-resource__footer\" data-aos=\"fade-up\" data-aos-once=\"true\">\n\t\t\t\t\t<a\t\tclass=\"card-resource__link btn-text-link hover:lg:gap-[32px]\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/blog\/15-outils-essentiels-pour-les-centres-dappels-en-2025\/\" title=\"Lire la suite\" aria-label=\"Lire la suite\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore text-text-action\"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Lire la suite<\/span>\n\t<\/a>\n\t\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n<\/div>\n\n<div\n\tclass=\"group card-resource-card flex flex-col rounded-small shadow-md overflow-hidden  swiper-slide !flex !h-auto \">\n\t\t\t<!-- <a class=\"card-resource__nav\" href=\"\"><\/a> -->\n\t\n\t<div class=\"relative\"><div class=\"js-wrap image lint-ignore\n\taspect-[7\/6] md:aspect-[176\/171] lg:aspect-[378.666\/342] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/04\/Conversation-Intelligence.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/04\/Conversation-Intelligence.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/04\/Conversation-Intelligence.webp 1352w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/04\/Conversation-Intelligence-300x158.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/04\/Conversation-Intelligence-1024x540.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/04\/Conversation-Intelligence-768x405.webp 768w\" alt=\"\" ><\/div>\n<\/div>\n\t\n\t<div class=\"flex flex-col grow overflow-hidden\" style=\"background-color: #ffffff\">\n\t\t\t\t\t<!-- <a class=\"card-resource__nav\" href=\"\"><\/a> -->\n\t\t\n\t\t<div class=\"card-resource__body flex flex-col grow p-c\/l gap-c\/l \">\n\t\t\t\n\t<div class=\"flex flex-row flex-wrap gap-c\/s\">\n\t\t\t<span class=\"tag body-small text-text-secondary-aa bg-background-secondary py-c\/xs px-c\/m w-max rounded-[4px]\">\n\t\t\tAnalytique\t\t<\/span>\n\t\t<\/div>\n\n\t\t\t\t\t\t<div class=\"card-resource__content grow flex flex-col gap-c\/s \" data-aos=\"fade-up\" data-aos-once=\"true\">\n\t\t\t\t\t\t\t\t<h2 style=\"\"\n\t\t\t\tclass=\"group-hover:text-text-highlight-aaa card-resource__title leading-[1.21] subhead-medium\n\t\t\t\toverflow-ellipsis line-clamp-3\t\t\t\t\">\n\t\t\t\t<a href=\"https:\/\/www.calabrio.com\/fr\/blog\/renforcer-les-centres-de-contact-grace-a-des-informations-intelligentes-le-pourquoi-des-innovations-de-calabrio-en-matiere-dintelligence-des-conversations\/\" aria-label=\"Renforcer les centres de contact gr\u00e2ce \u00e0 des informations intelligentes : Le \u00ab\u00a0pourquoi\u00a0\u00bb des innovations de Calabrio en mati\u00e8re d&rsquo;intelligence des conversations\">\n\t\t\t\t\tRenforcer les centres de contact gr\u00e2ce \u00e0 des informations intelligentes : Le \u00ab\u00a0pourquoi\u00a0\u00bb des innovations de Calabrio en mati\u00e8re d&rsquo;intelligence des conversations\t\t\t\t<\/a>\n\t\t\t<\/h2>\n\t\t\n\t\t\t\t\t\t\t\t<div style=\"color: #344679\"\n\t\t\t\t\t\tclass=\"card-resource__caption wysiwyg overflow-ellipsis line-clamp-6 pb-[22px]\"\n\t\t\t\t\t\tdata-aos=\"fade-up\" data-aos-once=\"true\">Avr. 23, 2025<\/div>\n\t\t\t\t\t<\/div>\n\t\n\t\t\t\t\t<div class=\"card-resource__footer\" data-aos=\"fade-up\" data-aos-once=\"true\">\n\t\t\t\t\t<a\t\tclass=\"card-resource__link btn-text-link hover:lg:gap-[32px]\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/blog\/renforcer-les-centres-de-contact-grace-a-des-informations-intelligentes-le-pourquoi-des-innovations-de-calabrio-en-matiere-dintelligence-des-conversations\/\" title=\"Lire la suite\" aria-label=\"Lire la suite\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore text-text-action\"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Lire la suite<\/span>\n\t<\/a>\n\t\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n<\/div>\n\n<div\n\tclass=\"group card-resource-card flex flex-col rounded-small shadow-md overflow-hidden  swiper-slide !flex !h-auto \">\n\t\t\t<!-- <a class=\"card-resource__nav\" href=\"\"><\/a> -->\n\t\n\t<div class=\"relative\"><div class=\"js-wrap image lint-ignore\n\taspect-[7\/6] md:aspect-[176\/171] lg:aspect-[378.666\/342] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/featue_image_ETI.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/featue_image_ETI.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/featue_image_ETI.webp 563w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/featue_image_ETI-300x256.webp 300w\" alt=\"\" ><\/div>\n<\/div>\n\t\n\t<div class=\"flex flex-col grow overflow-hidden\" style=\"background-color: #ffffff\">\n\t\t\t\t\t<!-- <a class=\"card-resource__nav\" href=\"\"><\/a> -->\n\t\t\n\t\t<div class=\"card-resource__body flex flex-col grow p-c\/l gap-c\/l \">\n\t\t\t\n\t\t\t\t\t\t<div class=\"card-resource__content grow flex flex-col gap-c\/s \" data-aos=\"fade-up\" data-aos-once=\"true\">\n\t\t\t\t\t\t\t\t<h2 style=\"\"\n\t\t\t\tclass=\"group-hover:text-text-highlight-aaa card-resource__title leading-[1.21] subhead-medium\n\t\t\t\toverflow-ellipsis line-clamp-3\t\t\t\t\">\n\t\t\t\t<a href=\"https:\/\/www.calabrio.com\/fr\/le-rapport-sur-limpact-economique-total\/\" aria-label=\"Le rapport sur l&rsquo;impact \u00e9conomique total\">\n\t\t\t\t\tLe rapport sur l&rsquo;impact \u00e9conomique total\t\t\t\t<\/a>\n\t\t\t<\/h2>\n\t\t\n\t\t\t\t\t\t\t\t<div style=\"color: #344679\"\n\t\t\t\t\t\tclass=\"card-resource__caption wysiwyg overflow-ellipsis line-clamp-6 pb-[22px]\"\n\t\t\t\t\t\tdata-aos=\"fade-up\" data-aos-once=\"true\">Ao\u00fbt. 22, 2025<\/div>\n\t\t\t\t\t<\/div>\n\t\n\t\t\t\t\t<div class=\"card-resource__footer\" data-aos=\"fade-up\" data-aos-once=\"true\">\n\t\t\t\t\t<a\t\tclass=\"card-resource__link btn-text-link hover:lg:gap-[32px]\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/le-rapport-sur-limpact-economique-total\/\" title=\"Lire la suite\" aria-label=\"Lire la suite\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore text-text-action\"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Lire la suite<\/span>\n\t<\/a>\n\t\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n<\/div>\n\t<\/div>\n\t\n\t\t\t\t\t<button\n\t\t\t\tclass=\"swiper-button-prev\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive pr\u00e9c\u00e9dente du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\t<button\n\t\t\t\tclass=\"swiper-button-next\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive suivante du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\n\t\n\t\t<\/section>\n\t\t<\/div>\n\n\t\t\t\t<\/div>\n\t<\/section>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_11473403ae516f0ecf1d6dee34cae07c\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<section\n\tid=\"\"\n\tdata-theme-block-id=\"block_72788ec042b0e89411dd5f62e8eefee1\"\n\tstyle=\"background-color: #d2f3fa\"\n\t>\n\t\t<div class=\"section-header lint-ignore\" style=\"background-color: #d2f3fa\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"w-full xl:px-page-margin py-l\/m md:pt-0 lg:py-l\/m mx-auto text-center flex flex-col gap-c\/l\">\n\t\t\t\t\t\t\t\t<h2\t\t\t\tstyle=\"\"\n\t\t\t\tclass=\"button-link-large !tracking-wider text-text-highlight-aaa flex flex-col md:flex-row items-center\n\t\t\t\tjustify-center gap-c\/s md:gap-c\/xs py-c\/s\"\n\t\t\t\tdata-aos=\"fade-down\"\n\t\t\t\t>\n\t\t\t\t<span\n\t\t\t\t\tclass=\"icon rounded-full flex items-center justify-center text-black [&#038;_svg]:w-[var(--Base-Grid-Grid-24)] [&#038;_svg]:h-[var(--Base-Grid-Grid-24)]\"\n\t\t\t\t\tstyle=\"color: #080F21;background-color: #EEF0F6\"\n\t\t\t\t\taria-hidden=\"true\">\n\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\tAvis des clients\t\t\t<\/h2 >\n\t\t\t\n\t\t\t\t\t\t<h3\t\t\tstyle=\"color: #080F21\"\n\t\t\tclass=\"heading-medium text-primary\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\tLeaders en mati\u00e8re de satisfaction de la main-d&rsquo;\u0153uvre des centres de contact  \t\t<\/h3 >\n\t\t\n\t\t\t\t\t<div\n\t\t\t\tclass=\"wysiwyg text-navy-40\"\n\t\t\t\tstyle=\"color: #344679\"\n\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\t<p>D\u00e9couvrez pourquoi les clients choisissent Calabrio pour transformer rapidement les informations en actions g\u00e9n\u00e9ratrices de revenus.<\/p>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_72788ec042b0e89411dd5f62e8eefee1\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 24px !important;\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 24px !important;\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_72788ec042b0e89411dd5f62e8eefee1\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 24px !important;\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 24px !important;\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n<section\n\tid=\"\"\n\tclass=\"customer-reviews\"\n\tstyle=\"background-color: #D2F3FA\"\n>\n\t<div\n\t\tclass=\"container py-l\/xxl md:py-l\/m lg:py-l\/xxl !px-0\"\n\t\tdata-theme-block-id=\"block_bb10131cf75ec3a4a69faff7ef2de866\"\n\t\tdata-aos=\"fade-up\"\n\t>\n\t\t\t\t\t<div class=\"hidden lg:block pb-l\/xxl\">\n\t\t\t\t\n\t<section\n\tclass=\"swiper  swiper--navigation-rounded\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1,\"spaceBetween\":0,\"loop\":true,\"navigation\":{\"nextEl\":\".swiper-button-next\",\"prevEl\":\".swiper-button-prev\"}}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper\">\n\t\n<div class=\"w-full !h-auto px-page-margin  swiper-slide\">\n\t<div class=\"flex h-full flex-row justify-between gap-gutter\">\n\t\t<div class=\"w-[50%]\">\n\t\t\t\n<div\n\tclass=\"h-full !flex flex-col !justify-between p-c\/l bg-background-primary min-h-[198px] lint-ignore\"\n\t>\n\t\t\t<div class=\" body-xl\">&quot;C&#039;est le meilleur syst\u00e8me \u00e0 utiliser pour la gestion du personnel dans l&#039;industrie du BPO. Le suivi en direct du statut et des horaires des employ\u00e9s permet d&#039;\u00e9viter les heures perdues. Vous pouvez \u00e9galement acc\u00e9der aux enregistrements quotidiens des flux de travail des agents. L&#039;\u00e9vitement du travail peut \u00eatre facilement d\u00e9termin\u00e9 par cet outil.&quot;<\/div>\n\t\t<div class=\"flex flex-row justify-between\">\n\t\t<div>\n\t\t\t\t\t\t\t<p class=\"body-medium font-medium\">Charles Angelo V<\/p>\n\t\t\t\t\t\t\t\t\t\t<p class=\"body-small\">Charles Angelo V., Analyste qualit\u00e9 externalisation\/d\u00e9localisation<\/p>\n\t\t\t\t\t<\/div>\n\t\t<div class=\"w-[var(--Base-Grid-Grid-40)] h-[var(--Base-Grid-Grid-40)]\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\timage--contain w-full h-full\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/capterra-large.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/capterra-large.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/capterra-large.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t\t<\/div>\n\t\t<div class=\"w-[50%] flex flex-col gap-gutter justify-between\">\n\t\t\t\n<div\n\tclass=\"h-full !flex flex-col !justify-between p-c\/l bg-background-primary min-h-[198px] !h-auto lint-ignore\"\n\t>\n\t\t\t<div class=\" body-medium\">&quot;Nous disposons d&#039;une main-d&#039;\u0153uvre internationale et Calabrio nous a permis de planifier et de g\u00e9rer la couverture dans le monde entier.<\/div>\n\t\t<div class=\"flex flex-row justify-between\">\n\t\t<div>\n\t\t\t\t\t\t\t<p class=\"body-medium font-medium\">Lisa P<\/p>\n\t\t\t\t\t\t\t\t\t\t<p class=\"body-small\">Lisa P., Analyste du personnel d&#039;entreprise<\/p>\n\t\t\t\t\t<\/div>\n\t\t<div class=\"w-[var(--Base-Grid-Grid-40)] h-[var(--Base-Grid-Grid-40)]\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\timage--contain w-full h-full\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t\t\t\n<div\n\tclass=\"h-full !flex flex-col !justify-between p-c\/l bg-background-primary min-h-[198px] !h-auto !h-auto lint-ignore\"\n\t>\n\t\t\t<div class=\" body-medium\">&quot;J&#039;\u00e9tais un utilisateur de longue date d&#039;un autre outil WFM lorsque j&#039;ai commenc\u00e9 \u00e0 utiliser Calabrio pour m&#039;aider \u00e0 faire des pr\u00e9visions et des plannings. La courbe d&#039;apprentissage a \u00e9t\u00e9 tr\u00e8s intuitive pour saisir les volumes d&#039;appels et les pr\u00e9visions bas\u00e9es sur les facteurs historiques. Je trouve qu&#039;il est tr\u00e8s facile de configurer de nouveaux utilisateurs et d&#039;\u00e9tablir des plannings.&quot;<\/div>\n\t\t<div class=\"flex flex-row justify-between\">\n\t\t<div>\n\t\t\t\t\t\t\t<p class=\"body-medium font-medium\">Brian W<\/p>\n\t\t\t\t\t\t\t\t\t\t<p class=\"body-small\">Brian W., planificateur de la gestion des effectifs pour le march\u00e9 interm\u00e9diaire<\/p>\n\t\t\t\t\t<\/div>\n\t\t<div class=\"w-[var(--Base-Grid-Grid-40)] h-[var(--Base-Grid-Grid-40)]\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\timage--contain w-full h-full\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n\t\n\t\t\t\t\t<button\n\t\t\t\tclass=\"swiper-button-prev\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive pr\u00e9c\u00e9dente du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\t<button\n\t\t\t\tclass=\"swiper-button-next\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive suivante du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\n\t\n\t\t<\/section>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"lg:hidden overflow-hidden pb-l\/xxl md:pb-l\/m\">\n\t\t\t\t\n\t<section\n\tclass=\"swiper  swiper--navigation-rounded swiper--margin-two-sides\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1.282,\"spaceBetween\":16,\"breakpoints\":{\"680\":{\"slidesPerView\":1.66}},\"navigation\":{\"nextEl\":\".swiper-button-next\",\"prevEl\":\".swiper-button-prev\"}}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper\">\n\t\n<div\n\tclass=\"h-full !flex flex-col !justify-between p-c\/l bg-background-primary swiper-slide !h-auto min-h-[280px] gap-c\/m lint-ignore\"\n\t>\n\t\t\t<div class=\" body-medium\">&quot;C&#039;est le meilleur syst\u00e8me \u00e0 utiliser pour la gestion du personnel dans l&#039;industrie du BPO. Le suivi en direct du statut et des horaires des employ\u00e9s permet d&#039;\u00e9viter les heures perdues. Vous pouvez \u00e9galement acc\u00e9der aux enregistrements quotidiens des flux de travail des agents. L&#039;\u00e9vitement du travail peut \u00eatre facilement d\u00e9termin\u00e9 par cet outil.&quot;<\/div>\n\t\t<div class=\"flex flex-row justify-between\">\n\t\t<div>\n\t\t\t\t\t\t\t<p class=\"body-medium font-medium\">Charles Angelo V<\/p>\n\t\t\t\t\t\t\t\t\t\t<p class=\"body-small\">Charles Angelo V., Analyste qualit\u00e9 externalisation\/d\u00e9localisation<\/p>\n\t\t\t\t\t<\/div>\n\t\t<div class=\"w-[var(--Base-Grid-Grid-40)] h-[var(--Base-Grid-Grid-40)]\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\timage--contain w-full h-full\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/capterra-large.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/capterra-large.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/capterra-large.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div\n\tclass=\"h-full !flex flex-col !justify-between p-c\/l bg-background-primary swiper-slide !h-auto min-h-[280px] gap-c\/m lint-ignore\"\n\t>\n\t\t\t<div class=\" body-medium\">&quot;Nous disposons d&#039;une main-d&#039;\u0153uvre internationale et Calabrio nous a permis de planifier et de g\u00e9rer la couverture dans le monde entier.<\/div>\n\t\t<div class=\"flex flex-row justify-between\">\n\t\t<div>\n\t\t\t\t\t\t\t<p class=\"body-medium font-medium\">Lisa P<\/p>\n\t\t\t\t\t\t\t\t\t\t<p class=\"body-small\">Lisa P., Analyste du personnel d&#039;entreprise<\/p>\n\t\t\t\t\t<\/div>\n\t\t<div class=\"w-[var(--Base-Grid-Grid-40)] h-[var(--Base-Grid-Grid-40)]\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\timage--contain w-full h-full\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div\n\tclass=\"h-full !flex flex-col !justify-between p-c\/l bg-background-primary swiper-slide !h-auto min-h-[280px] gap-c\/m lint-ignore\"\n\t>\n\t\t\t<div class=\" body-medium\">&quot;J&#039;\u00e9tais un utilisateur de longue date d&#039;un autre outil WFM lorsque j&#039;ai commenc\u00e9 \u00e0 utiliser Calabrio pour m&#039;aider \u00e0 faire des pr\u00e9visions et des plannings. La courbe d&#039;apprentissage a \u00e9t\u00e9 tr\u00e8s intuitive pour saisir les volumes d&#039;appels et les pr\u00e9visions bas\u00e9es sur les facteurs historiques. Je trouve qu&#039;il est tr\u00e8s facile de configurer de nouveaux utilisateurs et d&#039;\u00e9tablir des plannings.&quot;<\/div>\n\t\t<div class=\"flex flex-row justify-between\">\n\t\t<div>\n\t\t\t\t\t\t\t<p class=\"body-medium font-medium\">Brian W<\/p>\n\t\t\t\t\t\t\t\t\t\t<p class=\"body-small\">Brian W., planificateur de la gestion des effectifs pour le march\u00e9 interm\u00e9diaire<\/p>\n\t\t\t\t\t<\/div>\n\t\t<div class=\"w-[var(--Base-Grid-Grid-40)] h-[var(--Base-Grid-Grid-40)]\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\timage--contain w-full h-full\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n\t\n\t\t\t\t\t<button\n\t\t\t\tclass=\"swiper-button-prev\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive pr\u00e9c\u00e9dente du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\t<button\n\t\t\t\tclass=\"swiper-button-next\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive suivante du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\n\t\n\t\t<\/section>\n\t\t\t<\/div>\n\t\t\t\t\n\t<div class=\"relative overflow-hidden max-w-[1440px] mx-auto\">\n\t\t\n\t<section\n\tclass=\"swiper  flex justify-center w-full aos-init aos-animate\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":2.856,\"spaceBetween\":18,\"autoplay\":{\"delay\":0,\"disableOnInteraction\":false},\"allowTouchMove\":false,\"loop\":true,\"speed\":2000,\"breakpoints\":{\"744\":{\"slidesPerView\":5.39,\"spaceBetween\":16},\"1024\":{\"slidesPerView\":7,\"spaceBetween\":32},\"1440\":{\"slidesPerView\":10.4,\"spaceBetween\":32}}}'\n\tdata-aos=\"swiper-slide-left\"\n\tdata-aos-duration=\"1000\"\n\t>\n\t<div class=\"swiper-wrapper\">\n\t<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" 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data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_Leader.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_EMEA_Leader.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_EMEA_Leader.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_EMEA_Leader.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image 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image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/SpeechAnalytics_HighestUserAdoption_Enterprise_Adoption.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/SpeechAnalytics_HighestUserAdoption_Enterprise_Adoption.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/SpeechAnalytics_HighestUserAdoption_Enterprise_Adoption.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/FeedbackAnalytics_Leader_Mid-Market_Leader.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/FeedbackAnalytics_Leader_Mid-Market_Leader.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/FeedbackAnalytics_Leader_Mid-Market_Leader.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_MomentumLeader_Leader.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_MomentumLeader_Leader.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_MomentumLeader_Leader.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_Leader_UnitedKingdom_Leader.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_Leader_UnitedKingdom_Leader.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_Leader_UnitedKingdom_Leader.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_Leader_Mid-Market_Leader.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_Leader_Mid-Market_Leader.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_Leader_Mid-Market_Leader.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_Leader_Mid-Market_Europe_Leader.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_Leader_Mid-Market_Europe_Leader.svg\" 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data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_Leader_EMEA_Leader.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_Leader_EMEA_Leader.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_Leader_EMEA_Leader.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute 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data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_HighPerformer_Enterprise_HighPerformer.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_HighPerformer_Enterprise_HighPerformer.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_HighPerformer_Enterprise_HighPerformer.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_HighPerformer_Enterprise_AsiaPacific_HighPerformer.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_HighPerformer_Enterprise_AsiaPacific_HighPerformer.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_HighPerformer_Enterprise_AsiaPacific_HighPerformer.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_HighPerformer_Enterprise_Americas_HighPerformer.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_HighPerformer_Enterprise_Americas_HighPerformer.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_HighPerformer_Enterprise_Americas_HighPerformer.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_HighPerformer_Canada_HighPerformer.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_HighPerformer_Canada_HighPerformer.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_HighPerformer_Canada_HighPerformer.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_BestUsability_Mid-Market_Total.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_BestUsability_Mid-Market_Total.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_BestUsability_Mid-Market_Total.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterQualityAssurance_Leader_EMEA_Leader.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterQualityAssurance_Leader_EMEA_Leader.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterQualityAssurance_Leader_EMEA_Leader.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_Mid-Market_Leader.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_Mid-Market_Leader.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_Mid-Market_Leader.svg\" alt=\"\" ><\/div>\n\t<\/div>\n\t\n\t\t\n\t\n\t\t<\/section>\n\t\t<div class=\"gradient-left absolute top-0 -left-page-margin md:left-0 z-10 w-[159px] h-full\" style=\"background: linear-gradient(-270deg, #D2F3FA 0%, rgba(210, 243, 250, 0.00) 100%)\"><\/div>\n\t\t<div class=\"gradient-right absolute top-0 -right-page-margin md:right-0 z-10 w-[159px] h-full\" style=\"background: linear-gradient(270deg, #D2F3FA 0%, rgba(210, 243, 250, 0.00) 100%)\"><\/div>\n\t<\/div>\n\t\t<\/div>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_bb10131cf75ec3a4a69faff7ef2de866\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 0px !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 24px !important;\n\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 0px !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 96px !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<section\n\tid=\"\"\n\tdata-theme-block-id=\"block_898e05e62258b700f4c9cb8298cbe78c\"\n\tstyle=\"\"\n\t>\n\t\t<div class=\"section-header lint-ignore\" style=\"\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"w-full xl:px-page-margin py-l\/m md:pt-0 lg:py-l\/m mx-auto text-center flex flex-col gap-c\/l\">\n\t\t\t\t\t\t\t\t<h2\t\t\t\tstyle=\"\"\n\t\t\t\tclass=\"button-link-large !tracking-wider text-text-highlight-aaa flex flex-col md:flex-row items-center\n\t\t\t\tjustify-center gap-c\/s md:gap-c\/xs py-c\/s\"\n\t\t\t\tdata-aos=\"fade-down\"\n\t\t\t\t>\n\t\t\t\t<span\n\t\t\t\t\tclass=\"icon rounded-full flex items-center justify-center text-black [&#038;_svg]:w-[var(--Base-Grid-Grid-24)] [&#038;_svg]:h-[var(--Base-Grid-Grid-24)]\"\n\t\t\t\t\tstyle=\"color: #080F21;background-color: #EEF0F6\"\n\t\t\t\t\taria-hidden=\"true\">\n\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\tFAQS\t\t\t<\/h2 >\n\t\t\t\n\t\t\t\t\t\t<h3\t\t\tstyle=\"color: #080F21\"\n\t\t\tclass=\"heading-medium text-primary\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\tVous cherchez de l\u2019aide ?\t\t<\/h3 >\n\t\t\n\t\t\t\t\t<div\n\t\t\t\tclass=\"wysiwyg text-navy-40\"\n\t\t\t\tstyle=\"color: #344679\"\n\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\t<p>Obtenez des r\u00e9ponses aux questions les plus fr\u00e9quemment pos\u00e9es \u00e0 Calabrio Agent Assist.  <\/p>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_898e05e62258b700f4c9cb8298cbe78c\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 24px !important;\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 24px !important;\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_898e05e62258b700f4c9cb8298cbe78c\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 24px !important;\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 24px !important;\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\t<section\n\t\tclass=\"section-faq relative\"\n\t\tstyle=\"\"\n\t\tid=\"\"\n\t\tdata-theme-block-id=\"block_dadf546577ae14784a34f1847a2d65ab\"\n\t\tdata-aos=\"fade-up\">\n\t\t<div class=\"container pb-l\/xxl\">\n\t\t\t\t\t\t<div class=\"flex flex-col lg:flex-row gap-0 lg:gap-c\/xl lg:py-l\/xs border-t border-stroke-tertiary\">\n\t\t\t\t\t<section\n\t\tclass=\"accordions w-full\"\n\t\tdata-module=\"accordions\"\n\t\tdata-multi-collapse=\"false\"\n\t>\n\t\t<div class=\"flex flex-col lg:grid lg:grid-cols-2 lg:gap-x-c\/xl faq-block\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\tclass=\"group py-c\/m md:py-c\/l border-b border-stroke-tertiary has-[.active]:border-stroke-tertiary \"\n\t\t\t>\n\t\t\t\t<h2 class=\"body-large md:subhead-medium !font-medium content-side-left\">\n\t\t\t\t<button\n\t\t\t\t\ttype=\"button\"\n\t\t\t\t\tid=\"heading-block_dadf546577ae14784a34f1847a2d65ab-0\"\n\t\t\t\t\tclass=\"accordion-button flex items-center justify-between w-full\"\n\t\t\t\t\tdata-toggle=\"collapse\"\n\t\t\t\t\tdata-index=\"0\"\n\t\t\t\t\tdata-target=\"content-block_dadf546577ae14784a34f1847a2d65ab-0\"\n\t\t\t\t\taria-expanded=\"false\"\n\t\t\t\t\taria-controls=\"content-block_dadf546577ae14784a34f1847a2d65ab-0\"\n\t\t\t\t\tdata-accordion-heading=\"\"\n\t\t\t\t\tstyle=\"\"\n\t\t\t\t>\n\t\t\t\t\t<span class=\"accordion-heading mr-c\/m text-left font-medium leading-[1.25]\">\n\t\t\t\t\t\tQu&#039;est-ce que Calabrio Agent Assist ?  \t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"md:hidden accordion-icon transition-transform duration-1000 ease-in-out transform group-[.active]:hidden rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Instance\">\n<path id=\"Icon\" d=\"M9.5 4.39453V14.8945M4.25 9.64453H14.75\" stroke=\"#080F21\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"md:!hidden accordion-icon transition-transform duration-1000 ease-in-out transform hidden group-[.active]:block rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Instance\">\n<path id=\"Icon\" d=\"M4.25 9.64453H14.75\" stroke=\"#080F21\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"hidden md:block accordion-icon group-[.active]:bg-background-accent group-[.active]:rotate-90 transition-transform duration-300 transform rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"17\" height=\"17\" viewBox=\"0 0 17 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M3.83398 8.17008H13.1673M13.1673 8.17008L8.50065 3.50342M13.1673 8.17008L8.50065 12.8368\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/button>\n\t\t\t<\/h2>\n\t\t\t<div\n\t\t\t\tid=\"content-block_dadf546577ae14784a34f1847a2d65ab-0\"\n\t\t\t\tclass=\"max-h-0 overflow-hidden transition-all duration-300 ease-in-out group-[.active]:mt-c\/s group-[.active]:mb-c\/m md:mb-0 lint-ignore body-small\"\n\t\t\t\trole=\"region\"\n\t\t\t\tdata-accordion-content\n\t\t\t\taria-labelledby=\"heading-block_dadf546577ae14784a34f1847a2d65ab-0\"\n\t\t\t>\n\t\t\t\t<div\n\t\t\t\t\tclass=\"block w-full wysiwyg--small text-text-primary-aaa\"\n\t\t\t\t\tstyle=\"\"\n\t\t\t\t>\n\t\t\t\t\t<p>Calabrio Agent Assist est notre assistant de travail de nouvelle g\u00e9n\u00e9ration, bas\u00e9 sur l&rsquo;IA Agentic, con\u00e7u pour donner de l&rsquo;autonomie aux agents et faire gagner du temps aux managers. Conversationnel, intelligent et con\u00e7u pour l&rsquo;autonomie, il offre aux agents un libre-service transparent pour les t\u00e2ches de planification telles que la v\u00e9rification des \u00e9quipes, la demande de cong\u00e9s ou le volontariat pour les heures suppl\u00e9mentaires. Tout se passe en temps r\u00e9el, toujours dans le respect des r\u00e8gles, et dans plus de 50 langues.<\/p>\n<p>&nbsp;<\/p>\n<p>Disponible dans l&rsquo;application mobile Calabrio et dans l&rsquo;application de bureau Calabrio, Agent Assist rencontre les agents o\u00f9 qu&rsquo;ils soient, en utilisant le langage naturel pour des interactions de type humain. Conscient du contexte et ax\u00e9 sur les politiques, il \u00e9limine les tickets, les retards et les conjectures, donnant aux agents clart\u00e9 et contr\u00f4le tout en lib\u00e9rant les responsables des demandes manuelles.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\tclass=\"group py-c\/m md:py-c\/l border-b border-stroke-tertiary has-[.active]:border-stroke-tertiary \"\n\t\t\t>\n\t\t\t\t<h2 class=\"body-large md:subhead-medium !font-medium content-side-left\">\n\t\t\t\t<button\n\t\t\t\t\ttype=\"button\"\n\t\t\t\t\tid=\"heading-block_dadf546577ae14784a34f1847a2d65ab-1\"\n\t\t\t\t\tclass=\"accordion-button flex items-center justify-between w-full\"\n\t\t\t\t\tdata-toggle=\"collapse\"\n\t\t\t\t\tdata-index=\"1\"\n\t\t\t\t\tdata-target=\"content-block_dadf546577ae14784a34f1847a2d65ab-1\"\n\t\t\t\t\taria-expanded=\"false\"\n\t\t\t\t\taria-controls=\"content-block_dadf546577ae14784a34f1847a2d65ab-1\"\n\t\t\t\t\tdata-accordion-heading=\"\"\n\t\t\t\t\tstyle=\"\"\n\t\t\t\t>\n\t\t\t\t\t<span class=\"accordion-heading mr-c\/m text-left font-medium leading-[1.25]\">\n\t\t\t\t\t\tLes donn\u00e9es clients sont-elles utilis\u00e9es pour former des mod\u00e8les d&#039;IA ?\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"md:hidden accordion-icon transition-transform duration-1000 ease-in-out transform group-[.active]:hidden rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Instance\">\n<path id=\"Icon\" d=\"M9.5 4.39453V14.8945M4.25 9.64453H14.75\" stroke=\"#080F21\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"md:!hidden accordion-icon transition-transform duration-1000 ease-in-out transform hidden group-[.active]:block rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Instance\">\n<path id=\"Icon\" d=\"M4.25 9.64453H14.75\" stroke=\"#080F21\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"hidden md:block accordion-icon group-[.active]:bg-background-accent group-[.active]:rotate-90 transition-transform duration-300 transform rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"17\" height=\"17\" viewBox=\"0 0 17 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M3.83398 8.17008H13.1673M13.1673 8.17008L8.50065 3.50342M13.1673 8.17008L8.50065 12.8368\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/button>\n\t\t\t<\/h2>\n\t\t\t<div\n\t\t\t\tid=\"content-block_dadf546577ae14784a34f1847a2d65ab-1\"\n\t\t\t\tclass=\"max-h-0 overflow-hidden transition-all duration-300 ease-in-out group-[.active]:mt-c\/s group-[.active]:mb-c\/m md:mb-0 lint-ignore body-small\"\n\t\t\t\trole=\"region\"\n\t\t\t\tdata-accordion-content\n\t\t\t\taria-labelledby=\"heading-block_dadf546577ae14784a34f1847a2d65ab-1\"\n\t\t\t>\n\t\t\t\t<div\n\t\t\t\t\tclass=\"block w-full wysiwyg--small text-text-primary-aaa\"\n\t\t\t\t\tstyle=\"\"\n\t\t\t\t>\n\t\t\t\t\t<p>Calabrio Agent Assist n&rsquo;utilise pas les donn\u00e9es d&rsquo;interaction avec les clients pour la formation. Seules les m\u00e9tadonn\u00e9es relatives aux agents (comme les noms et les sch\u00e9mas de travail) sont utilis\u00e9es, et elles restent dans un environnement Azure s\u00e9curis\u00e9. Aucune donn\u00e9e brute ou identifiable sur les clients n&rsquo;est trait\u00e9e.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\tclass=\"group py-c\/m md:py-c\/l border-b border-stroke-tertiary has-[.active]:border-stroke-tertiary \"\n\t\t\t>\n\t\t\t\t<h2 class=\"body-large md:subhead-medium !font-medium content-side-left\">\n\t\t\t\t<button\n\t\t\t\t\ttype=\"button\"\n\t\t\t\t\tid=\"heading-block_dadf546577ae14784a34f1847a2d65ab-2\"\n\t\t\t\t\tclass=\"accordion-button flex items-center justify-between w-full\"\n\t\t\t\t\tdata-toggle=\"collapse\"\n\t\t\t\t\tdata-index=\"2\"\n\t\t\t\t\tdata-target=\"content-block_dadf546577ae14784a34f1847a2d65ab-2\"\n\t\t\t\t\taria-expanded=\"false\"\n\t\t\t\t\taria-controls=\"content-block_dadf546577ae14784a34f1847a2d65ab-2\"\n\t\t\t\t\tdata-accordion-heading=\"\"\n\t\t\t\t\tstyle=\"\"\n\t\t\t\t>\n\t\t\t\t\t<span class=\"accordion-heading mr-c\/m text-left font-medium leading-[1.25]\">\n\t\t\t\t\t\tQuel mod\u00e8le d&#039;IA Calabrio utilise-t-il ?\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"md:hidden accordion-icon transition-transform duration-1000 ease-in-out transform group-[.active]:hidden rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Instance\">\n<path id=\"Icon\" d=\"M9.5 4.39453V14.8945M4.25 9.64453H14.75\" stroke=\"#080F21\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"md:!hidden accordion-icon transition-transform duration-1000 ease-in-out transform hidden group-[.active]:block rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Instance\">\n<path id=\"Icon\" d=\"M4.25 9.64453H14.75\" stroke=\"#080F21\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"hidden md:block accordion-icon group-[.active]:bg-background-accent group-[.active]:rotate-90 transition-transform duration-300 transform rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"17\" height=\"17\" viewBox=\"0 0 17 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M3.83398 8.17008H13.1673M13.1673 8.17008L8.50065 3.50342M13.1673 8.17008L8.50065 12.8368\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/button>\n\t\t\t<\/h2>\n\t\t\t<div\n\t\t\t\tid=\"content-block_dadf546577ae14784a34f1847a2d65ab-2\"\n\t\t\t\tclass=\"max-h-0 overflow-hidden transition-all duration-300 ease-in-out group-[.active]:mt-c\/s group-[.active]:mb-c\/m md:mb-0 lint-ignore body-small\"\n\t\t\t\trole=\"region\"\n\t\t\t\tdata-accordion-content\n\t\t\t\taria-labelledby=\"heading-block_dadf546577ae14784a34f1847a2d65ab-2\"\n\t\t\t>\n\t\t\t\t<div\n\t\t\t\t\tclass=\"block w-full wysiwyg--small text-text-primary-aaa\"\n\t\t\t\t\tstyle=\"\"\n\t\t\t\t>\n\t\t\t\t\t<p>Calabrio utilise des mod\u00e8les LLM fondamentaux via Azure Open AI.  <\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\tclass=\"group py-c\/m md:py-c\/l border-b border-stroke-tertiary has-[.active]:border-stroke-tertiary \"\n\t\t\t>\n\t\t\t\t<h2 class=\"body-large md:subhead-medium !font-medium content-side-left\">\n\t\t\t\t<button\n\t\t\t\t\ttype=\"button\"\n\t\t\t\t\tid=\"heading-block_dadf546577ae14784a34f1847a2d65ab-3\"\n\t\t\t\t\tclass=\"accordion-button flex items-center justify-between w-full\"\n\t\t\t\t\tdata-toggle=\"collapse\"\n\t\t\t\t\tdata-index=\"3\"\n\t\t\t\t\tdata-target=\"content-block_dadf546577ae14784a34f1847a2d65ab-3\"\n\t\t\t\t\taria-expanded=\"false\"\n\t\t\t\t\taria-controls=\"content-block_dadf546577ae14784a34f1847a2d65ab-3\"\n\t\t\t\t\tdata-accordion-heading=\"\"\n\t\t\t\t\tstyle=\"\"\n\t\t\t\t>\n\t\t\t\t\t<span class=\"accordion-heading mr-c\/m text-left font-medium leading-[1.25]\">\n\t\t\t\t\t\tComment la confidentialit\u00e9 des donn\u00e9es est-elle g\u00e9r\u00e9e ?\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"md:hidden accordion-icon transition-transform duration-1000 ease-in-out transform group-[.active]:hidden rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Instance\">\n<path id=\"Icon\" d=\"M9.5 4.39453V14.8945M4.25 9.64453H14.75\" stroke=\"#080F21\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"md:!hidden accordion-icon transition-transform duration-1000 ease-in-out transform hidden group-[.active]:block rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Instance\">\n<path id=\"Icon\" d=\"M4.25 9.64453H14.75\" stroke=\"#080F21\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"hidden md:block accordion-icon group-[.active]:bg-background-accent group-[.active]:rotate-90 transition-transform duration-300 transform rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"17\" height=\"17\" viewBox=\"0 0 17 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M3.83398 8.17008H13.1673M13.1673 8.17008L8.50065 3.50342M13.1673 8.17008L8.50065 12.8368\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/button>\n\t\t\t<\/h2>\n\t\t\t<div\n\t\t\t\tid=\"content-block_dadf546577ae14784a34f1847a2d65ab-3\"\n\t\t\t\tclass=\"max-h-0 overflow-hidden transition-all duration-300 ease-in-out group-[.active]:mt-c\/s group-[.active]:mb-c\/m md:mb-0 lint-ignore body-small\"\n\t\t\t\trole=\"region\"\n\t\t\t\tdata-accordion-content\n\t\t\t\taria-labelledby=\"heading-block_dadf546577ae14784a34f1847a2d65ab-3\"\n\t\t\t>\n\t\t\t\t<div\n\t\t\t\t\tclass=\"block w-full wysiwyg--small text-text-primary-aaa\"\n\t\t\t\t\tstyle=\"\"\n\t\t\t\t>\n\t\t\t\t\t<p>Les clients sont propri\u00e9taires de leurs donn\u00e9es. Nous ne partageons pas vos donn\u00e9es avec d&rsquo;autres clients ou des tiers sans votre autorisation explicite. Cela inclut tout r\u00e9sultat g\u00e9n\u00e9r\u00e9 par l&rsquo;utilisation de nos produits &#8211; les r\u00e9sultats bas\u00e9s sur vos donn\u00e9es restent votre propri\u00e9t\u00e9. En outre, nous ne conservons vos donn\u00e9es que dans la mesure o\u00f9 cela est autoris\u00e9 par notre politique de conservation des donn\u00e9es et par l&rsquo;accord-cadre de services (MSA) conclu entre vous et Calabrio. Nous ne transf\u00e9rerons pas vos donn\u00e9es sans votre autorisation. Notre MSA comprend des conditions relatives \u00e0 la protection des donn\u00e9es qui r\u00e9gissent nos produits, y compris ceux qui int\u00e8grent l&rsquo;IA.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\tclass=\"group py-c\/m md:py-c\/l border-b border-stroke-tertiary has-[.active]:border-stroke-tertiary \"\n\t\t\t>\n\t\t\t\t<h2 class=\"body-large md:subhead-medium !font-medium content-side-left\">\n\t\t\t\t<button\n\t\t\t\t\ttype=\"button\"\n\t\t\t\t\tid=\"heading-block_dadf546577ae14784a34f1847a2d65ab-4\"\n\t\t\t\t\tclass=\"accordion-button flex items-center justify-between w-full\"\n\t\t\t\t\tdata-toggle=\"collapse\"\n\t\t\t\t\tdata-index=\"4\"\n\t\t\t\t\tdata-target=\"content-block_dadf546577ae14784a34f1847a2d65ab-4\"\n\t\t\t\t\taria-expanded=\"false\"\n\t\t\t\t\taria-controls=\"content-block_dadf546577ae14784a34f1847a2d65ab-4\"\n\t\t\t\t\tdata-accordion-heading=\"\"\n\t\t\t\t\tstyle=\"\"\n\t\t\t\t>\n\t\t\t\t\t<span class=\"accordion-heading mr-c\/m text-left font-medium leading-[1.25]\">\n\t\t\t\t\t\tComment activer Calabrio Agent Assist ? Y a-t-il un co\u00fbt suppl\u00e9mentaire ?  \t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"md:hidden accordion-icon transition-transform duration-1000 ease-in-out transform group-[.active]:hidden rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Instance\">\n<path id=\"Icon\" d=\"M9.5 4.39453V14.8945M4.25 9.64453H14.75\" stroke=\"#080F21\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"md:!hidden accordion-icon transition-transform duration-1000 ease-in-out transform hidden group-[.active]:block rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Instance\">\n<path id=\"Icon\" d=\"M4.25 9.64453H14.75\" stroke=\"#080F21\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"hidden md:block accordion-icon group-[.active]:bg-background-accent group-[.active]:rotate-90 transition-transform duration-300 transform rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"17\" height=\"17\" viewBox=\"0 0 17 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M3.83398 8.17008H13.1673M13.1673 8.17008L8.50065 3.50342M13.1673 8.17008L8.50065 12.8368\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/button>\n\t\t\t<\/h2>\n\t\t\t<div\n\t\t\t\tid=\"content-block_dadf546577ae14784a34f1847a2d65ab-4\"\n\t\t\t\tclass=\"max-h-0 overflow-hidden transition-all duration-300 ease-in-out group-[.active]:mt-c\/s group-[.active]:mb-c\/m md:mb-0 lint-ignore body-small\"\n\t\t\t\trole=\"region\"\n\t\t\t\tdata-accordion-content\n\t\t\t\taria-labelledby=\"heading-block_dadf546577ae14784a34f1847a2d65ab-4\"\n\t\t\t>\n\t\t\t\t<div\n\t\t\t\t\tclass=\"block w-full wysiwyg--small text-text-primary-aaa\"\n\t\t\t\t\tstyle=\"\"\n\t\t\t\t>\n\t\t\t\t\t<p>Agent Assist est inclus dans Calabrio WFM &#8211; pas de frais cach\u00e9s, pas d&rsquo;ajouts, juste une autonomie instantan\u00e9e de l&rsquo;agent. Si vous y avez d\u00e9j\u00e0 acc\u00e8s, il vous suffit de vous rendre dans la section Notifications et de l&rsquo;activer en un seul clic. Vous ne le voyez pas encore ? Votre d\u00e9ploiement est en cours. Contactez votre gestionnaire de compte Calabrio ou votre responsable de la r\u00e9ussite des clients pour conna\u00eetre votre calendrier.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t<\/section>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<div class=\"hidden lg:block absolute bottom-0 right-[60px]\" aria-hidden=\"true\">\n\t\t\t<svg width=\"85\" height=\"124\" viewBox=\"0 0 85 124\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<rect width=\"24\" height=\"159\" rx=\"2.30362\" transform=\"matrix(1 0 0 -1 0.5 216)\" fill=\"#8DDAEB\"\/>\n<rect x=\"60.5\" width=\"24\" height=\"171\" rx=\"2.30362\" fill=\"#C4CDE3\"\/>\n<\/svg>\n\t\t<\/div>\n\t<\/section>\n\t\t<style>\n\t[data-theme-block-id=\"block_dadf546577ae14784a34f1847a2d65ab\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\t\t<script type=\"application\/ld+json\" nowprocket>\n\t\t\t{\n    \"@context\": \"https:\/\/schema.org\",\n    \"@type\": \"FAQPage\",\n    \"mainEntity\": [\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Qu'est-ce que Calabrio Agent Assist ?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"Calabrio Agent Assist est notre assistant de travail de nouvelle g\u00e9n\u00e9ration, bas\u00e9 sur l&rsquo;IA Agentic, con\u00e7u pour donner de l&rsquo;autonomie aux agents et faire gagner du temps aux managers. Conversationnel, intelligent et con\u00e7u pour l&rsquo;autonomie, il offre aux agents un libre-service transparent pour les t\u00e2ches de planification telles que la v\u00e9rification des \u00e9quipes, la demande de cong\u00e9s ou le volontariat pour les heures suppl\u00e9mentaires. Tout se passe en temps r\u00e9el, toujours dans le respect des r\u00e8gles, et dans plus de 50 langues.\\n&nbsp;\\nDisponible dans l&rsquo;application mobile Calabrio et dans l&rsquo;application de bureau Calabrio, Agent Assist rencontre les agents o\u00f9 qu&rsquo;ils soient, en utilisant le langage naturel pour des interactions de type humain. Conscient du contexte et ax\u00e9 sur les politiques, il \u00e9limine les tickets, les retards et les conjectures, donnant aux agents clart\u00e9 et contr\u00f4le tout en lib\u00e9rant les responsables des demandes manuelles.\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Les donn\u00e9es clients sont-elles utilis\u00e9es pour former des mod\u00e8les d'IA ?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"Calabrio Agent Assist n&rsquo;utilise pas les donn\u00e9es d&rsquo;interaction avec les clients pour la formation. Seules les m\u00e9tadonn\u00e9es relatives aux agents (comme les noms et les sch\u00e9mas de travail) sont utilis\u00e9es, et elles restent dans un environnement Azure s\u00e9curis\u00e9. Aucune donn\u00e9e brute ou identifiable sur les clients n&rsquo;est trait\u00e9e.\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Quel mod\u00e8le d'IA Calabrio utilise-t-il ?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"Calabrio utilise des mod\u00e8les LLM fondamentaux via Azure Open AI.\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Comment la confidentialit\u00e9 des donn\u00e9es est-elle g\u00e9r\u00e9e ?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"Les clients sont propri\u00e9taires de leurs donn\u00e9es. Nous ne partageons pas vos donn\u00e9es avec d&rsquo;autres clients ou des tiers sans votre autorisation explicite. Cela inclut tout r\u00e9sultat g\u00e9n\u00e9r\u00e9 par l&rsquo;utilisation de nos produits &#8211; les r\u00e9sultats bas\u00e9s sur vos donn\u00e9es restent votre propri\u00e9t\u00e9. En outre, nous ne conservons vos donn\u00e9es que dans la mesure o\u00f9 cela est autoris\u00e9 par notre politique de conservation des donn\u00e9es et par l&rsquo;accord-cadre de services (MSA) conclu entre vous et Calabrio. Nous ne transf\u00e9rerons pas vos donn\u00e9es sans votre autorisation. Notre MSA comprend des conditions relatives \u00e0 la protection des donn\u00e9es qui r\u00e9gissent nos produits, y compris ceux qui int\u00e8grent l&rsquo;IA.\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Comment activer Calabrio Agent Assist ? Y a-t-il un co\u00fbt suppl\u00e9mentaire ?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"Agent Assist est inclus dans Calabrio WFM &#8211; pas de frais cach\u00e9s, pas d&rsquo;ajouts, juste une autonomie instantan\u00e9e de l&rsquo;agent. Si vous y avez d\u00e9j\u00e0 acc\u00e8s, il vous suffit de vous rendre dans la section Notifications et de l&rsquo;activer en un seul clic. Vous ne le voyez pas encore ? Votre d\u00e9ploiement est en cours. Contactez votre gestionnaire de compte Calabrio ou votre responsable de la r\u00e9ussite des clients pour conna\u00eetre votre calendrier.\"\n            }\n        }\n    ]\n}\t\t<\/script>\n<section\n\tclass=\"pre-footer-cta\"\n\tdata-theme-block-id=\"block_93881c7b0970bcf15561a9de4a5c6ba7\"\n\tid=\"\"\n\tstyle=\"\n\t--main-title-color: #080F21;\n\t--main-description-color: #344679;\n\t--sub-title-color: #080F21;\n\t--sub-description-color: #344679;\n\t--link-color: #080F21;\n\t\"\n\tdata-aos=\"fade-up\"\n>\n\t<div class=\"container flex flex-col xl:flex-row overflow-hidden !px-0 border-t-thin border-stroke-primary\">\n\t\t<div class=\"relative flex flex-col-reverse justify-between md:flex-row w-full pre-footer-cta__content px-page-margin md:pr-0\">\n\t\t\t<div class=\"flex flex-col md:justify-center gap-c\/xxl md:pr-l\/m md:gap-c\/l pb-l\/xxl pt-c\/xxl md:pt-l\/xxl\">\n\t\t\t\t<div class=\"min-h-[140px] lg:min-h-[268px]\">\n\t\t\t\t\t<h2 class=\"heading-large mb-c\/m w-full text-[var(--main-title-color)]\">Vous \u00eates pr\u00eat \u00e0 commencer ?<\/h2>\t\t\t\t\t\t\t\t\t\t\t<div class=\"wysiwyg w-[90%] text-[var(--main-description-color)]\"><p>D\u00e9couvrez Calabrio ONE en action gr\u00e2ce \u00e0 une d\u00e9monstration gratuite.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"flex flex-col xl:flex-row gap-c\/m\" data-aos=\"fade-up\">\n\t\t\t\t\t\t<a\t\tclass=\"btn-primary pl-c\/l pr-c\/l\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/reservez-une-demonstration\/\" title=\"R\u00e9servez une d\u00e9monstration\" aria-label=\"R\u00e9servez une d\u00e9monstration\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text\">R\u00e9servez une d\u00e9monstration<\/span>\n\t<\/a>\n\t<a\t\tclass=\"btn-secondary pl-c\/l pr-c\/l\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/obtenir-un-devis\/\" title=\"Obtenir un devis\" aria-label=\"Obtenir un devis\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text\">Obtenir un devis<\/span>\n\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"w-[127%] md:w-[72%] relative\">\n\t\t\t\t\t<div class=\"js-wrap image lint-ignore\n\thidden md:block h-full image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img md:aspect-[340\/502] lg:aspect-[492\/540] md:h-full\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/pre-footer-image-e1743758755165-1-19-01-2026-15_39_42_818.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/pre-footer-image-e1743758755165-1-19-01-2026-15_39_42_818.webp\" 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target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore w-[var(--Base-Grid-Grid-24)] h-[var(--Base-Grid-Grid-24)] !text-[var(--link-color)] group-hover:!text-text-highlight-aaa\"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Centre de d\u00e9monstration<\/span>\n\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\t<style>\n\t[data-theme-block-id=\"block_93881c7b0970bcf15561a9de4a5c6ba7\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) 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