{"id":38286,"date":"2025-10-17T18:09:18","date_gmt":"2025-10-17T18:09:18","guid":{"rendered":"https:\/\/www.calabrio.com\/produits\/mise-en-page-de-lactualisation-de-lanalyse\/intelligence-multi-agents\/"},"modified":"2026-01-06T12:05:30","modified_gmt":"2026-01-06T12:05:30","slug":"intelligence-multi-agents","status":"publish","type":"page","link":"https:\/\/www.calabrio.com\/fr\/produits\/analyse-des-interactions\/intelligence-multi-agents\/","title":{"rendered":"Intelligence multi-agents"},"content":{"rendered":"<div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<p><\/p>\n<\/div>\n\n<section\n\tclass=\"stats-with-customer-reviews-v2 container overflow-hidden md:flex md:flex-col md:gap-c\/xxl lg:block pt-l\/l md:pt-0 lg:py-l\/m\"\n\tdata-theme-block-id=\"block_0ac8ab42ed2f7258ec03128b4123119e\"\n\tdata-aos=\"fade-up\"\n\tdata-module=\"product-hero-with-stats\">\n\t<div\n\t\tclass=\"stats-wrapper flex flex-col-reverse md:flex-col lg:grid lg:grid-cols-2\"\n\t\tid=\"\">\n\t\t<div class=\"my-auto py-0  pr-0 md:px-[50px] lg:pr-[50px] lg:pl-0 h-full\">\n\t\t\t<div class=\"flex flex-col gap-0 md:gap-gutter\">\n\t\t\t\t<div class=\"flex flex-col justify-center items-start gap-c\/l  md:pr-0 text-start py-[30px] lg:py-0\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex items-center gap-c\/s\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"image_icon flex items-center\">\n\t\t\t\t\t\t\t\t\t<img\n\t\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/stars-1.svg\"\n\t\t\t\t\t\t\t\t\t\talt=\"stars-1\"\n\t\t\t\t\t\t\t\t\t\ttitle=\"stars\"\n\t\t\t\t\t\t\t\t\t\t width=\"40px\" \t\t\t\t\t\t\t\t\t\t height=\"40px\" \t\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\t\t\t\t\t\tdecoding=\"async\">\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h1 class=\"[&#038;&#038;]:subhead-xs\" style=\"color: #0530A8;\">\n\t\t\t\t\t\t\t\tLOGICIEL D&#039;INTELLIGENCE OMNI-AGENT\t\t\t\t\t\t\t<\/h1>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"[&#038;&#038;]:heading-medium [&#038;&#038;]:md:heading-small break-words\" style=\"color: #080F21;\">\n\t\t\t\t\t\t\tTous les agents. Toutes les cha\u00eenes. Une vue unifi\u00e9e.\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"wysiwyg\" style=\"color: #344679;\"><p>Comparez les agents humains et virtuels c\u00f4te \u00e0 c\u00f4te et visualisez-les de mani\u00e8re holistique gr\u00e2ce \u00e0 l&rsquo;intelligence multi-agents. Obtenez une image unifi\u00e9e des performances et une visibilit\u00e9 de bout en bout sur chaque interaction.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col md:flex-row gap-c\/m justify-center py-c\/m\" data-aos=\"fade-up\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-primary\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/reservez-une-demonstration\/\" title=\"R\u00e9servez une d\u00e9monstration\" aria-label=\"R\u00e9servez une d\u00e9monstration\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text\">R\u00e9servez une d\u00e9monstration<\/span>\n\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"logos-wrapper grid grid-cols-3 max-w-[444px] gap-[15px] w-full\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/WorkforceManagement_Leader_Enterprise_Leader.svg\"\n\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\twidth=\"93px\"\n\t\t\t\t\t\t\t\t\theight=\"107px\" \n\t\t\t\t\t\t\t\t\tclass=\"w-full h-full\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/ContactCenterWorkforce_FastestImplementation_Enterprise_GoLiveTime.svg\"\n\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\twidth=\"93px\"\n\t\t\t\t\t\t\t\t\theight=\"107px\" \n\t\t\t\t\t\t\t\t\tclass=\"w-full h-full\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/ContactCenterWorkforce_BestRelationship_Total.svg\"\n\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\twidth=\"93px\"\n\t\t\t\t\t\t\t\t\theight=\"107px\" \n\t\t\t\t\t\t\t\t\tclass=\"w-full h-full\">\n\t\t\t\t\t\t\t \n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<div class=\"js-stat-grid block overflow-hidden block w-[calc(100vw)] md:w-full -ml-page-margin md:-ml-0\">\n\t\t\t\t\t\t\t\n\t<section\n\tclass=\"swiper  h-full [&amp;_.swiper-wrapper]:md:grid [&amp;_.swiper-slide]:md:flex [&amp;_.swiper-button-next]:right-c\/xl swiper--navigation-rounded swiper--md-hide-navigation swiper--margin-left w-full !overflow-visible\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1.456,\"spaceBetween\":8,\"breakpoints\":{\"744\":{\"enabled\":false}},\"navigation\":{\"nextEl\":\".swiper-button-next\",\"prevEl\":\".swiper-button-prev\"}}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper md:grid md:grid-cols-2 gap-c\/s\">\n\t\n\t<div\n\t\tclass=\"stat-card relative flex flex-col justify-between background-gradient text-start break-words  swiper-slide swiper-slide min-h-[316px] !flex  p-c\/xxl  xl:col-span-1 xl:row-span-1 md:col-span-1 md:row-span-1 lint-ignore\"\n\t\tstyle=\"background: #080F21;\"\n\t\t\t>\n\n\t\t\n\t\t<div class=\"flex w-full relative z-10 justify-start\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tstat-card__image aspect-[16\/10] w-12 h-12 image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/coins-hand_blue.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/coins-hand_blue.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/coins-hand_blue.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\n\t\t<div class=\"relative z-10\">\n\t\t\t\t\t\t\t<h3\n\t\t\t\t\tdata-number=\"$13M\" class=\"js-stat-number stat-card__title text-text-accent [&amp;&amp;]:text-2xl [&amp;&amp;]:md:text-3xl [&amp;&amp;]:lg:text-5xl lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\tstyle=\"color: #D2F3FA\"\n\t\t\t\t\t\t\t\t\t>\n          $13M\t\t\t\t<\/h3>\n\t\t\t\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"dark-mode stat-card__description text-text-primary-aaa [&amp;&amp;]:wysiwyg--small lint-ignore\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\u00c9conomies annuelles de productivit\u00e9\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t<div\n\t\tclass=\"stat-card relative flex flex-col justify-between background-gradient text-start break-words  swiper-slide swiper-slide min-h-[316px] !flex  p-c\/xxl  xl:col-span-1 xl:row-span-1 md:col-span-1 md:row-span-1 lint-ignore\"\n\t\tstyle=\"background: #080F21;\"\n\t\t\t>\n\n\t\t\t\t\t<div\n\t\t\t\tclass=\"absolute inset-0 bg-cover bg-center opacity-50\"\n\t\t\t\tstyle=\"background-image: url('https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/Fill-1-1.png');\">\n\t\t\t<\/div>\n\t\t\n\t\t<div class=\"flex w-full relative z-10 justify-start\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tstat-card__image aspect-[16\/10] w-12 h-12 image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/message-check-square_blue.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/message-check-square_blue.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/message-check-square_blue.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\n\t\t<div class=\"relative z-10\">\n\t\t\t\t\t\t\t<h3\n\t\t\t\t\tdata-number=\"114%\" class=\"js-stat-number stat-card__title text-text-accent [&amp;&amp;]:text-2xl [&amp;&amp;]:md:text-3xl [&amp;&amp;]:lg:text-5xl lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\tstyle=\"color: #D2F3FA\"\n\t\t\t\t\t\t\t\t\t>\n          114%\t\t\t\t<\/h3>\n\t\t\t\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"dark-mode stat-card__description text-text-primary-aaa [&amp;&amp;]:wysiwyg--small lint-ignore\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\tAugmentation des r\u00e9solutions automatis\u00e9es\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t<div\n\t\tclass=\"stat-card relative flex flex-col justify-between background-gradient text-start break-words  swiper-slide swiper-slide min-h-[316px] !flex  p-c\/xxl  xl:col-span-1 xl:row-span-1 md:col-span-1 md:row-span-1 lint-ignore\"\n\t\tstyle=\"background: #080F21;\"\n\t\t\t>\n\n\t\t\t\t\t<div\n\t\t\t\tclass=\"absolute inset-0 bg-cover bg-center opacity-50\"\n\t\t\t\tstyle=\"background-image: url('https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/Fill-1-1-1.png');\">\n\t\t\t<\/div>\n\t\t\n\t\t<div class=\"flex w-full relative z-10 justify-start\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tstat-card__image aspect-[16\/10] w-12 h-12 image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/speedometer-02_blue.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/speedometer-02_blue.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/speedometer-02_blue.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\n\t\t<div class=\"relative z-10\">\n\t\t\t\t\t\t\t<h3\n\t\t\t\t\tdata-number=\"80%\" class=\"js-stat-number stat-card__title text-text-accent [&amp;&amp;]:text-2xl [&amp;&amp;]:md:text-3xl [&amp;&amp;]:lg:text-5xl lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\tstyle=\"color: #D2F3FA\"\n\t\t\t\t\t\t\t\t\t>\n          80%\t\t\t\t<\/h3>\n\t\t\t\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"dark-mode stat-card__description text-text-primary-aaa [&amp;&amp;]:wysiwyg--small lint-ignore\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\tR\u00e9duction du temps de traitement\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t<div\n\t\tclass=\"stat-card relative flex flex-col justify-between background-gradient text-start break-words  swiper-slide swiper-slide min-h-[316px] !flex  p-c\/xxl  xl:col-span-1 xl:row-span-1 md:col-span-1 md:row-span-1 lint-ignore\"\n\t\tstyle=\"background: #080F21;\"\n\t\t\t>\n\n\t\t\n\t\t<div class=\"flex w-full relative z-10 justify-start\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tstat-card__image aspect-[16\/10] w-12 h-12 image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/activity-heart_blue.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/activity-heart_blue.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/activity-heart_blue.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\n\t\t<div class=\"relative z-10\">\n\t\t\t\t\t\t\t<h3\n\t\t\t\t\tdata-number=\"53%\" class=\"js-stat-number stat-card__title text-text-accent [&amp;&amp;]:text-2xl [&amp;&amp;]:md:text-3xl [&amp;&amp;]:lg:text-5xl lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\tstyle=\"color: #D2F3FA\"\n\t\t\t\t\t\t\t\t\t>\n          53%\t\t\t\t<\/h3>\n\t\t\t\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"dark-mode stat-card__description text-text-primary-aaa [&amp;&amp;]:wysiwyg--small lint-ignore\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\tAugmentation du taux de retour positif du Chatbot\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\t\n\t\t\t\t\t<button\n\t\t\t\tclass=\"swiper-button-prev\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive pr\u00e9c\u00e9dente du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\t<button\n\t\t\t\tclass=\"swiper-button-next\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive suivante du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\n\t\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"block w-[calc(100vw)] -ml-page-margin md:ml-0 lg:w-full overflow-hidden pl-c\/l md:pl-0 md:pt-c\/m md:py-c\/l\">\n\t\t<div class=\"lg:px-[24px]\">\n\t\t\t\t\t\t\t\n\t<section\n\tclass=\"swiper  h-ful [&amp;_.swiper-wrapper]:lg:grid [&amp;_.swiper-slide]:md:flex !overflow-visible\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1.302,\"spaceBetween\":0,\"breakpoints\":{\"744\":{\"slidesPerView\":2.583},\"1024\":{\"enabled\":false}}}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper grid-cols-1 md:grid-cols-4 items-stretch [&amp;_.swiper-slide]:h-auto [&amp;_.swiper-slide]:flex\">\n\t\n<div\n\tclass=\"flex flex-col justify-between items-start px-c\/l py-[20px] h-auto lint-ignore  swiper-slide swiper-slide flex-grow border-r-0.5 border-solid border-stroke-tertiary\"\n\t>\n\t\t<div class=\"w-full h-16\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tflex items-center aspect-auto h-16 image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img !relative !w-auto !h-auto max-h-16\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/gartner-review-logo-1.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/gartner-review-logo-1.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/gartner-review-logo-1.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\n\t<div class=\"flex gap-c\/s w-full p-c\/s pr-0\">\n\t\t<span class=\"w-6 h-6 text-text-highlight-aaa\">\n\t\t\t<svg width=\"21\" height=\"20\" viewBox=\"0 0 21 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M9.90156 2.8778C10.0936 2.48869 10.1897 2.29413 10.32 2.23197C10.4335 2.17789 10.5653 2.17789 10.6787 2.23197C10.8091 2.29413 10.9051 2.48869 11.0972 2.8778L12.9194 6.56944C12.9761 6.68432 13.0045 6.74176 13.0459 6.78635C13.0826 6.82584 13.1266 6.85783 13.1754 6.88056C13.2306 6.90623 13.294 6.91549 13.4208 6.93402L17.4968 7.5298C17.9261 7.59253 18.1407 7.6239 18.24 7.72874C18.3264 7.81995 18.3671 7.94529 18.3506 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commentaires)\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n\t\n\t\t\n\t\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_0ac8ab42ed2f7258ec03128b4123119e\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 24px !important;\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 112px !important;\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\t<section\n\t\tclass=\"logo-carousel border-t-regular border-stroke-secondary\"\n\t\tid=\"\"\n\t\tdata-aos=\"fade-up\"\n\t>\n\t\t<div class=\"relative overflow-hidden\">\n\t\t\t<div\n\t\t\t\tdata-theme-block-id=\"block_a3cdb8df21a301ce5732b8e795fd4d1e\"\n\t\t\t\tclass=\"flex flex-col items-center gap-y-c\/xl py-l\/xl md:px-c\/xxl md:flex-row\">\n\t\t\t\t\t\t\t\t<h2 style=\"#0530A8\" class=\"[&#038;&#038;]:body-medium\n\t\t\t\t[&#038;&#038;]:font-medium text-text-highlight-aaa text-center px-c\/l w-full max-w-[267px] md:text-left lint-ignore\">\n\t\t\t\t\tDes millions d&#039;agents de grandes marques lui font confiance\t\t\t<\/h2>\n\t\t\t\n\t\t\t\t\t\t\t\n\t<section\n\tclass=\"swiper  w-full\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"dynamicGradient\":true,\"slidesPerView\":3,\"spaceBetween\":32,\"loop\":true,\"autoplay\":{\"delay\":0},\"speed\":5000,\"breakpoints\":{\"768\":{\"slidesPerView\":4,\"spaceBetween\":40},\"1440\":{\"slidesPerView\":7,\"spaceBetween\":48}}}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper\">\n\t<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide logo-carousel-logo-image flex justify-center w-full !h-20 [&amp;_img]:max-w-[100px] [&amp;_img]:max-h-20 [&amp;_img]:m-auto [&amp;_img]:p-2 [&amp;_img]:!left-1\/2 [&amp;_img]:-translate-x-1\/2 image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/Dish_Network_logo_2012.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/Dish_Network_logo_2012.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/Dish_Network_logo_2012.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide logo-carousel-logo-image flex justify-center w-full !h-20 [&amp;_img]:max-w-[100px] [&amp;_img]:max-h-20 [&amp;_img]:m-auto [&amp;_img]:p-2 [&amp;_img]:!left-1\/2 [&amp;_img]:-translate-x-1\/2 image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Netflix_2015_logo-2-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Netflix_2015_logo-2-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Netflix_2015_logo-2-1.webp 1536w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Netflix_2015_logo-2-1-300x81.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Netflix_2015_logo-2-1-1024x277.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Netflix_2015_logo-2-1-768x208.webp 768w\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide logo-carousel-logo-image flex justify-center w-full !h-20 [&amp;_img]:max-w-[100px] [&amp;_img]:max-h-20 [&amp;_img]:m-auto [&amp;_img]:p-2 [&amp;_img]:!left-1\/2 [&amp;_img]:-translate-x-1\/2 image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Dyson_logo-1-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Dyson_logo-1-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Dyson_logo-1-1.webp 1536w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Dyson_logo-1-1-300x114.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Dyson_logo-1-1-1024x390.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Dyson_logo-1-1-768x293.webp 768w\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide logo-carousel-logo-image flex justify-center w-full !h-20 [&amp;_img]:max-w-[100px] [&amp;_img]:max-h-20 [&amp;_img]:m-auto [&amp;_img]:p-2 [&amp;_img]:!left-1\/2 [&amp;_img]:-translate-x-1\/2 image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/Capital_One-Logo.wine_.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/Capital_One-Logo.wine_.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/Capital_One-Logo.wine_.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide logo-carousel-logo-image flex justify-center w-full !h-20 [&amp;_img]:max-w-[100px] [&amp;_img]:max-h-20 [&amp;_img]:m-auto [&amp;_img]:p-2 [&amp;_img]:!left-1\/2 [&amp;_img]:-translate-x-1\/2 image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/Delta_logo.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/Delta_logo.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/Delta_logo.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide logo-carousel-logo-image flex justify-center w-full !h-20 [&amp;_img]:max-w-[100px] [&amp;_img]:max-h-20 [&amp;_img]:m-auto [&amp;_img]:p-2 [&amp;_img]:!left-1\/2 [&amp;_img]:-translate-x-1\/2 image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/HM-Logo.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/HM-Logo.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/HM-Logo.svg\" alt=\"\" ><\/div>\n\t<\/div>\n\t\n\t\t\n\t\n\t\t\t<div class=\"js-gradient-left absolute top-0 -left-page-margin md:left-0 z-10 w-[159px] h-full\" style=\"background: linear-gradient(-270deg, #FFF 0%, rgba(255, 255, 255, 0.00) 100%)\"><\/div>\n\t\t<div class=\"js-gradient-right absolute top-0 -right-page-margin md:right-0 z-10 w-[159px] h-full\" style=\"background: linear-gradient(270deg, #FFF 0%, rgba(255, 255, 255, 0.00) 100%)\"><\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\t\t<style>\n\t[data-theme-block-id=\"block_a3cdb8df21a301ce5732b8e795fd4d1e\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 24px !important;\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 24px !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 0px !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<section\n\tid=\"\"\n\tdata-theme-block-id=\"block_58cae471f110dd0a970ed767a8b96191\"\n\tstyle=\"\"\n\t>\n\t\t<div class=\"section-header lint-ignore\" style=\"\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"w-full xl:px-page-margin py-l\/m md:pt-0 lg:py-l\/m mx-auto text-center flex flex-col gap-c\/l\">\n\t\t\t\t\n\t\t\t\t\t\t<h2\t\t\tstyle=\"color: #080F21\"\n\t\t\tclass=\"heading-large text-primary\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\tDes analyses unifi\u00e9es pour de meilleures performances\t\t<\/h2 >\n\t\t\n\t\t\t\t\t<div\n\t\t\t\tclass=\"wysiwyg--large text-navy-40\"\n\t\t\t\tstyle=\"color: #344679\"\n\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\t<p>D\u00e9couvrez d&rsquo;autres cas d&rsquo;utilisation concrets qui permettent \u00e0 des entreprises comme la v\u00f4tre d&rsquo;obtenir des r\u00e9sultats.<\/p>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_58cae471f110dd0a970ed767a8b96191\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 3px !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_58cae471f110dd0a970ed767a8b96191\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 3px !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<section\n\tid=\"outcomes\"\n\tclass=\"py-l\/xxl container\"\n\tdata-module=\"cards-with-logo-carousel\"\n\tdata-theme-block-id=\"block_f0047cd23282029ae9ea0d8e4875e2f0\"\n\tdata-aos=\"fade-up\"\n>\n\t<div class=\"w-[calc(100vw)] [&#038;_.swiper]:pl-page-margin [&#038;_.swiper]:md:pl-0 pb-l\/xxl md:w-full md:pb-l\/m overflow-hidden -ml-page-margin md:ml-0\">\n\t\t\n\t<section\n\tclass=\"swiper  [&amp;_.swiper-wrapper]:md:grid swiper--navigation-rounded swiper--md-hide-navigation\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1.11,\"spaceBetween\":16,\"breakpoints\":{\"744\":{\"enabled\":false}},\"navigation\":{\"nextEl\":\".swiper-button-next\",\"prevEl\":\".swiper-button-prev\"},\"navCenteredImage\":true}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper md:grid md:grid-cols-1 lg:grid-cols-3 md:gap-c\/s min-[1441px]:gap-gutter min-[1441px]:max-w-[1356px] min-[1441px]:mx-auto\">\n\t\n<div\n\tclass=\"card-image flex gap-c\/s min-[1441px]:gap-gutter h-full flex-col md:flex-row lg:flex-col swiper-slide !flex flex-grow !h-auto\">\n\t\n\t<div class=\"aspect-square md:max-w-[calc(50%-4px)] lg:max-w-none lg:max-h-[436px] md:flex-grow lottie\" data-url=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/1st-Gif.json\" data-loop=\"1\" data-module=\"lottie\"\n\tdata-tab-toggle-id=><\/div>\n\t\t\t<div\n\t\t\tclass=\"flex h-full md:w-[calc(50%-4px)] min-h-[225px] md:min-h-[328px] lg:w-full lint-ignore\"\n\t\t\tdata-aos=\"fade-up\" data-aos-delay=\"100\"\t\t>\n\t\t\t\n\t<div\n\t\tclass=\"stat-card relative flex flex-col justify-between background-gradient text-start break-words  w-full p-c\/xl  xl:col-span-1 xl:row-span-1 md:col-span-1 md:row-span-1 lint-ignore\"\n\t\tstyle=\"\"\n\t\t\t>\n\n\t\t\n\t\t<div class=\"flex w-full relative z-10 justify-end\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tstat-card__image aspect-[16\/10] w-8 md:w-12 h-8 md:h-12 image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/heart-hand_white.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/heart-hand_white.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/heart-hand_white.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\n\t\t<div class=\"relative z-10\">\n\t\t\t\t\t\t\t<h3\n\t\t\t\t\tdata-number=\"Augmentation de 3 fois le score d&#039;exp\u00e9rience des robots\" class=\"js-stat-number stat-card__title text-text-accent heading-medium md:text-lg lg:text-xl lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\tstyle=\"color: #FFFFFF\"\n\t\t\t\t\t\t\t\t\t>\n          Augmentation de 3 fois le score d&#039;exp\u00e9rience des robots\t\t\t\t<\/h3>\n\t\t\t\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"dark-mode stat-card__description text-text-primary-aaa wysiwyg--small lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\tstyle=\"color: #FFFFFF\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t<p>&nbsp;<\/p>\n<p>Un assureur automobile et habitation en ligne a r\u00e9alis\u00e9 des<strong> \u00e9conomies de 1,4 million de dollars au niveau du centre de contact<\/strong>et une<strong>augmentation de 7 % du CSAT<\/strong>en utilisant Bot Analytics pour identifier les sources de frustration des clients et les opportunit\u00e9s \u00e0 fort impact.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n<div\n\tclass=\"card-image flex gap-c\/s min-[1441px]:gap-gutter h-full flex-col-reverse md:flex-row-reverse lg:flex-col-reverse swiper-slide !flex flex-grow !h-auto\">\n\t\n\t<div class=\"aspect-square md:max-w-[calc(50%-4px)] lg:max-w-none lg:max-h-[436px] md:flex-grow lottie\" data-url=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/2nd.json\" data-loop=\"1\" data-module=\"lottie\"\n\tdata-tab-toggle-id=><\/div>\n\t\t\t<div\n\t\t\tclass=\"flex h-full md:w-[calc(50%-4px)] min-h-[225px] md:min-h-[328px] lg:w-full lint-ignore\"\n\t\t\tdata-aos=\"fade-up\" \t\t>\n\t\t\t\n\t<div\n\t\tclass=\"stat-card relative flex flex-col justify-between background-gradient text-start break-words  w-full p-c\/xl  xl:col-span-1 xl:row-span-1 md:col-span-1 md:row-span-1 lint-ignore\"\n\t\tstyle=\"\"\n\t\t\t>\n\n\t\t\n\t\t<div class=\"flex w-full relative z-10 justify-end\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tstat-card__image aspect-[16\/10] w-8 md:w-12 h-8 md:h-12 image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/speedometer-02_white.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/speedometer-02_white.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/speedometer-02_white.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\n\t\t<div class=\"relative z-10\">\n\t\t\t\t\t\t\t<h3\n\t\t\t\t\tdata-number=\"13 millions de dollars de gains de productivit\u00e9\" class=\"js-stat-number stat-card__title text-text-accent heading-medium md:text-lg lg:text-xl lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\tstyle=\"color: #FFFFFF\"\n\t\t\t\t\t\t\t\t\t>\n          13 millions de dollars de gains de productivit\u00e9\t\t\t\t<\/h3>\n\t\t\t\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"dark-mode stat-card__description text-text-primary-aaa wysiwyg--small lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\tstyle=\"color: #FFFFFF\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t<p>&nbsp;<\/p>\n<p>Un grand op\u00e9rateur de t\u00e9l\u00e9communications canadien a automatis\u00e9 les t\u00e2ches quotidiennes les plus difficiles des agents gr\u00e2ce \u00e0 des bots plus performants, ce qui a permis d&rsquo;<strong>augmenter de 125 % le volume des chats<\/strong>, d&rsquo;<strong>am\u00e9liorer de 62 % le taux de confinement<\/strong> et de r\u00e9aliser <strong>des millions de dollars d&rsquo;\u00e9conomies.<\/strong><\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n<div\n\tclass=\"card-image flex gap-c\/s min-[1441px]:gap-gutter h-full flex-col md:flex-row lg:flex-col swiper-slide !flex flex-grow !h-auto\">\n\t\n\t<div class=\"aspect-square md:max-w-[calc(50%-4px)] lg:max-w-none lg:max-h-[436px] md:flex-grow lottie\" data-url=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/3rd.json\" data-loop=\"1\" data-module=\"lottie\"\n\tdata-tab-toggle-id=><\/div>\n\t\t\t<div\n\t\t\tclass=\"flex h-full md:w-[calc(50%-4px)] min-h-[225px] md:min-h-[328px] lg:w-full lint-ignore\"\n\t\t\tdata-aos=\"fade-up\" data-aos-delay=\"100\"\t\t>\n\t\t\t\n\t<div\n\t\tclass=\"stat-card relative flex flex-col justify-between background-gradient text-start break-words  w-full p-c\/xl  xl:col-span-1 xl:row-span-1 md:col-span-1 md:row-span-1 lint-ignore\"\n\t\tstyle=\"\"\n\t\t\t>\n\n\t\t\n\t\t<div class=\"flex w-full relative z-10 justify-end\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tstat-card__image aspect-[16\/10] w-8 md:w-12 h-8 md:h-12 image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/line-chart-up-white.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/line-chart-up-white.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/line-chart-up-white.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\n\t\t<div class=\"relative z-10\">\n\t\t\t\t\t\t\t<h3\n\t\t\t\t\tdata-number=\"Augmentation de 12 % des ventes en ligne  \" class=\"js-stat-number stat-card__title text-text-accent heading-medium md:text-lg lg:text-xl lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\tstyle=\"color: #FFFFFF\"\n\t\t\t\t\t\t\t\t\t>\n          Augmentation de 12 % des ventes en ligne  \t\t\t\t<\/h3>\n\t\t\t\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"dark-mode stat-card__description text-text-primary-aaa wysiwyg--small lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\tstyle=\"color: #FFFFFF\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t<p>&nbsp;<\/p>\n<p>Un d\u00e9taillant de produits de luxe <strong>a analys\u00e9 100 % des interactions<\/strong> et mis en \u00e9vidence les sources de friction avec les clients. Gr\u00e2ce aux informations fournies par l&rsquo;IA, ils ont<strong>augment\u00e9 leurs ventes globales de 5 %<\/strong>tout en r\u00e9duisant leurs co\u00fbts gr\u00e2ce \u00e0 une<strong>diminution de 9 % du volume d&rsquo;appels.<\/strong><\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\t\n\t\t\t\t\t<button\n\t\t\t\tclass=\"swiper-button-prev\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive pr\u00e9c\u00e9dente du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\t<button\n\t\t\t\tclass=\"swiper-button-next\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive suivante du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\n\t\n\t\t<\/section>\n\t<\/div>\n\n\t<div class=\"block w-[calc(100vw)] lg:w-full py-c\/l -ml-page-margin lg:-ml-0\">\n\t\t\t\t<div class=\"relative overflow-hidden\">\n\t\t\t<section class=\"swiper logo-marquee-swiper flex justify-center w-full\">\n\t\t\t\t<div class=\"swiper-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide flex justify-center py-c\/s min-h-24 border-r-thin border-solid border-stroke-tertiary md:border-0\">\n\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t\t\t<img\n\t\t\t\t\t\t\t\t\tclass=\"[&amp;&amp;]:w-auto [&amp;&amp;]:h-20 aspect-[62\/80] absolute [&amp;&amp;]:left-1\/2 [&amp;&amp;]:top-1\/2 -translate-x-1\/2 -translate-y-1\/2\"\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/ContactCenterWorkforce_BestRelationship_Total.svg\"\n\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\t\t\t\t\tdecoding=\"async\" \/>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide flex justify-center py-c\/s min-h-24 border-r-thin border-solid border-stroke-tertiary md:border-0\">\n\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t\t\t<img\n\t\t\t\t\t\t\t\t\tclass=\"[&amp;&amp;]:w-auto [&amp;&amp;]:h-20 aspect-[62\/80] absolute [&amp;&amp;]:left-1\/2 [&amp;&amp;]:top-1\/2 -translate-x-1\/2 -translate-y-1\/2\"\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/ContactCenterWorkforce_BestResults_Mid-Market_Total.svg\"\n\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\t\t\t\t\tdecoding=\"async\" \/>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide flex justify-center py-c\/s min-h-24 border-r-thin border-solid border-stroke-tertiary md:border-0\">\n\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t\t\t<img\n\t\t\t\t\t\t\t\t\tclass=\"[&amp;&amp;]:w-auto [&amp;&amp;]:h-20 aspect-[62\/80] absolute [&amp;&amp;]:left-1\/2 [&amp;&amp;]:top-1\/2 -translate-x-1\/2 -translate-y-1\/2\"\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/ContactCenterWorkforce_BestUsability_Total.svg\"\n\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\t\t\t\t\tdecoding=\"async\" \/>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide flex justify-center py-c\/s min-h-24 border-r-thin border-solid border-stroke-tertiary md:border-0\">\n\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t\t\t<img\n\t\t\t\t\t\t\t\t\tclass=\"[&amp;&amp;]:w-auto [&amp;&amp;]:h-20 aspect-[62\/80] absolute [&amp;&amp;]:left-1\/2 [&amp;&amp;]:top-1\/2 -translate-x-1\/2 -translate-y-1\/2\"\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/ContactCenterWorkforce_FastestImplementation_Enterprise_GoLiveTime.svg\"\n\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\t\t\t\t\tdecoding=\"async\" \/>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide flex justify-center py-c\/s min-h-24 border-r-thin border-solid border-stroke-tertiary md:border-0\">\n\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t\t\t<img\n\t\t\t\t\t\t\t\t\tclass=\"[&amp;&amp;]:w-auto [&amp;&amp;]:h-20 aspect-[62\/80] absolute [&amp;&amp;]:left-1\/2 [&amp;&amp;]:top-1\/2 -translate-x-1\/2 -translate-y-1\/2\"\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/ContactCenterWorkforce_Leader_Enterprise_Leader.svg\"\n\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\t\t\t\t\tdecoding=\"async\" \/>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide flex justify-center py-c\/s min-h-24 border-r-thin border-solid border-stroke-tertiary md:border-0\">\n\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t\t\t<img\n\t\t\t\t\t\t\t\t\tclass=\"[&amp;&amp;]:w-auto [&amp;&amp;]:h-20 aspect-[62\/80] absolute [&amp;&amp;]:left-1\/2 [&amp;&amp;]:top-1\/2 -translate-x-1\/2 -translate-y-1\/2\"\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/SpeechAnalytics_HighestUserAdoption_Enterprise_Adoption.svg\"\n\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\t\t\t\t\tdecoding=\"async\" \/>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide flex justify-center py-c\/s min-h-24 border-r-thin border-solid border-stroke-tertiary md:border-0\">\n\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t\t\t<img\n\t\t\t\t\t\t\t\t\tclass=\"[&amp;&amp;]:w-auto [&amp;&amp;]:h-20 aspect-[62\/80] absolute [&amp;&amp;]:left-1\/2 [&amp;&amp;]:top-1\/2 -translate-x-1\/2 -translate-y-1\/2\"\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/WorkforceManagement_Leader_Enterprise_Leader.svg\"\n\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\t\t\t\t\tdecoding=\"async\" \/>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide flex justify-center py-c\/s min-h-24 border-r-thin border-solid border-stroke-tertiary md:border-0\">\n\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t\t\t<img\n\t\t\t\t\t\t\t\t\tclass=\"[&amp;&amp;]:w-auto [&amp;&amp;]:h-20 aspect-[62\/80] absolute [&amp;&amp;]:left-1\/2 [&amp;&amp;]:top-1\/2 -translate-x-1\/2 -translate-y-1\/2\"\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/WorkforceManagement_Leader_Leader.svg\"\n\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\t\t\t\t\tdecoding=\"async\" \/>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide flex justify-center py-c\/s min-h-24 border-r-thin border-solid border-stroke-tertiary md:border-0\">\n\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t\t\t<img\n\t\t\t\t\t\t\t\t\tclass=\"[&amp;&amp;]:w-auto [&amp;&amp;]:h-20 aspect-[62\/80] absolute [&amp;&amp;]:left-1\/2 [&amp;&amp;]:top-1\/2 -translate-x-1\/2 -translate-y-1\/2\"\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/WorkforceManagement_MomentumLeader_Leader.svg\"\n\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\t\t\t\t\tdecoding=\"async\" \/>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide flex justify-center py-c\/s min-h-24 border-r-thin border-solid border-stroke-tertiary md:border-0\">\n\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t\t\t<img\n\t\t\t\t\t\t\t\t\tclass=\"[&amp;&amp;]:w-auto [&amp;&amp;]:h-20 aspect-[62\/80] absolute [&amp;&amp;]:left-1\/2 [&amp;&amp;]:top-1\/2 -translate-x-1\/2 -translate-y-1\/2\"\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/SpeechAnalytics_HighestUserAdoption_Enterprise_Adoption.svg\"\n\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\t\t\t\t\tdecoding=\"async\" \/>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/section>\n\n\t\t\t<div class=\"gradient-left absolute top-0 -left-page-margin md:left-0 z-10 w-[159px] h-full\"\n\t\t\t\tstyle=\"background: linear-gradient(-270deg, #FFF 0%, rgba(255, 255, 255, 0.00) 100%)\">\n\t\t\t<\/div>\n\n\t\t\t<div class=\"gradient-right absolute top-0 -right-page-margin md:right-0 z-10 w-[159px] h-full\"\n\t\t\t\tstyle=\"background: linear-gradient(270deg, #FFF 0%, rgba(255, 255, 255, 0.00) 100%)\">\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<\/div>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_f0047cd23282029ae9ea0d8e4875e2f0\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 0px !important;\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 0px !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 0px !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\n<section\n\tclass=\"hover-tabs\"\n\tdata-theme-block-id=\"block_5688fa0ade4a45ab0fc88d68a68b7ee6\"\n\tid=\"\"\n\tdata-module=\"hover-tabs\"\n>\n\t<div class=\"relative container !px-0\">\n\t\t<div class=\"hidden lg:flex absolute -top-[5%] xl:-top-[10%] right-[40px] -z-[1] js-color-bar\" data-aos=\"fade-down\" data-aos-delay=\"300\">\n\t\t\t\t\t<\/div>\n\t\t<div class=\"flex flex-col lg:flex-row lg:items-center overflow-hidden\">\n\t\t\t<div class=\"flex flex-col lg:gap-c\/m md:px-l\/xxl\">\n\t\t\t\t\t<div class=\"section-header lint-ignore\" style=\"\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"w-full xl:px-page-margin py-l\/m md:pt-0 lg:py-l\/m mx-auto text-center flex flex-col gap-c\/l\">\n\t\t\t\t\t\t\t\t<h2\t\t\t\tstyle=\"color: #0530A8\"\n\t\t\t\tclass=\"button-link-large !tracking-wider text-text-highlight-aaa flex flex-col md:flex-row items-center\n\t\t\t\tjustify-center gap-c\/s md:gap-c\/xs py-c\/s\"\n\t\t\t\tdata-aos=\"fade-down\"\n\t\t\t\t>\n\t\t\t\t<span\n\t\t\t\t\tclass=\"icon rounded-full flex items-center justify-center text-black [&#038;_svg]:w-[var(--Base-Grid-Grid-24)] [&#038;_svg]:h-[var(--Base-Grid-Grid-24)]\"\n\t\t\t\t\tstyle=\"color: #0530A8;background-color: #EEF0F6\"\n\t\t\t\t\taria-hidden=\"true\">\n\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\tIntelligence multi-agents\t\t\t<\/h2 >\n\t\t\t\n\t\t\t\t\t\t<h3\t\t\tstyle=\"color: #080F21\"\n\t\t\tclass=\"heading-large md:heading-large text-primary\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\tLa fin des analyses d\u00e9connect\u00e9es\t\t<\/h3 >\n\t\t\n\t\t\t\t\t<div\n\t\t\t\tclass=\" text-navy-40\"\n\t\t\t\tstyle=\"color: #344679\"\n\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\t<p>Avec la g\u00e9n\u00e9ralisation des chatbots virtuels, les clients se soucient moins de savoir \u00e0 qui ils parlent que de b\u00e9n\u00e9ficier d&rsquo;un service coh\u00e9rent. Les humains et les robots ajoutent tous deux de la valeur, mais leur gestion s\u00e9par\u00e9e cr\u00e9e des silos, des lacunes dans la communication et un manque de clart\u00e9 dans le suivi des performances.<br \/>\n<br \/><strong>Omni-Agent Intelligence<\/strong> r\u00e9sout ce probl\u00e8me en unifiant les donn\u00e9es des agents humains et virtuels en une seule vue en temps r\u00e9el. Les dirigeants peuvent comparer ou combiner les performances, suivre instantan\u00e9ment les indicateurs cl\u00e9s de performance et obtenir une image claire de l&rsquo;impact sur l&rsquo;entreprise, le tout sans devoir passer d&rsquo;un outil \u00e0 l&rsquo;autre.<\/p>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_5688fa0ade4a45ab0fc88d68a68b7ee6\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 64px !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 64px !important;\n\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 96px !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 96px !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\t\t\t\t\t\t\t\t\t<div class=\"relative flex flex-col w-screen md:hidden mt-c\/xxl pl-l\/xl\" data-aos=\"fade-left\" data-aos-duration=\"1000\">\n\t\t\t\t\t\t<div class=\"absolute -top-[120px] right-[40px] -z-[1] md:right-[100px] hover-tabs__bar js-color-bar\">\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"relative ml-[80px] pl-[35px] border-t-[5px] border-b-[5px] border--Background-Primary bg-background-inverse rounded-tl-[20px] rounded-bl-[20px]\">\n\t\t\t\t\t\t\t\t<div data-aos=\"fade-up\">\n\t<div class=\"js-wrap image lint-ignore\n\taspect-[240\/180] md:aspect-[400\/400] js-bg-image-trigger image--cover\t\" data-module=\"image\" data-bg-image=hover-tabs-bg-image-0>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/10\/Copy-of-Generic-Product-featured-image-1000-x-750-px.jpg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/10\/Copy-of-Generic-Product-featured-image-1000-x-750-px.jpg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/10\/Copy-of-Generic-Product-featured-image-1000-x-750-px.jpg 1250w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/10\/Copy-of-Generic-Product-featured-image-1000-x-750-px-300x225.jpg 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/10\/Copy-of-Generic-Product-featured-image-1000-x-750-px-1024x768.jpg 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/10\/Copy-of-Generic-Product-featured-image-1000-x-750-px-768x576.jpg 768w\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\thidden aspect-[240\/180] md:aspect-[400\/400] js-bg-image-trigger image--cover\t\" data-module=\"image\" data-bg-image=hover-tabs-bg-image-1>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/10\/AHT-Gray.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/10\/AHT-Gray.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/10\/AHT-Gray.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\thidden aspect-[240\/180] md:aspect-[400\/400] js-bg-image-trigger image--cover\t\" data-module=\"image\" data-bg-image=hover-tabs-bg-image-2>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/AdobeStock_577399554-scaled-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/AdobeStock_577399554-scaled-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/AdobeStock_577399554-scaled-1.webp 2560w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/AdobeStock_577399554-scaled-1-300x158.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/AdobeStock_577399554-scaled-1-1024x540.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/AdobeStock_577399554-scaled-1-768x405.webp 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/AdobeStock_577399554-scaled-1-1536x810.webp 1536w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/AdobeStock_577399554-scaled-1-2048x1080.webp 2048w\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\thidden aspect-[240\/180] md:aspect-[400\/400] js-bg-image-trigger image--cover\t\" data-module=\"image\" data-bg-image=hover-tabs-bg-image-3>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/AdobeStock_507145896-scaled-e1735915736534-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/AdobeStock_507145896-scaled-e1735915736534-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/AdobeStock_507145896-scaled-e1735915736534-1.webp 1706w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/AdobeStock_507145896-scaled-e1735915736534-1-300x300.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/AdobeStock_507145896-scaled-e1735915736534-1-1024x1024.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/AdobeStock_507145896-scaled-e1735915736534-1-150x150.webp 150w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/AdobeStock_507145896-scaled-e1735915736534-1-768x768.webp 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/AdobeStock_507145896-scaled-e1735915736534-1-1536x1536.webp 1536w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/AdobeStock_507145896-scaled-e1735915736534-1-600x600.webp 600w\" alt=\"\" ><\/div>\n\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"w-full bg-white\">\n\t\t\t\t\t\t\t<div class=\"flex hover-tabs__images hover-tabs__images--4\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\n\t<section\n\tclass=\"swiper  w-full js-hover-tabs-swiper\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1.8,\"allowTouchMove\":false,\"breakpoints\":{\"1024\":{\"slidesPerView\":1.1},\"1440\":{\"slidesPerView\":1.8}}}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper\">\n\t\n<div class=\"swiper-slide w-[95px] min-w-[95px] h-[100px] sm:w-[226px] sm:min-w-[226px] sm:h-[240px] sm:min-h-[240px] transition-transform duration-[800ms] ease-linear hover-tabs__image js-image-trigger -ml-[1px] active\" data-image=\"hover-tabs-image-0\">\n\t<div class=\"w-full h-full bg-white border border-stroke-primary\" data-aos=\"fade-up\" data-aos-delay=\"0\">\n\t\t\t\t\t\t\n\t<div class=\"w-full h-full lottie\" data-url=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/04\/Card-1-1.json\" data-loop=\"1\" data-module=\"lottie\"\n\tdata-tab-toggle-id=heading-block_5688fa0ade4a45ab0fc88d68a68b7ee6-0><\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n<div class=\"swiper-slide w-[95px] min-w-[95px] h-[100px] sm:w-[226px] sm:min-w-[226px] sm:h-[240px] sm:min-h-[240px] transition-transform duration-[800ms] ease-linear hover-tabs__image js-image-trigger -ml-[1px]\" data-image=\"hover-tabs-image-1\">\n\t<div class=\"w-full h-full bg-white border border-stroke-primary\" data-aos=\"fade-up\" data-aos-delay=\"50\">\n\t\t\t\t\t\t\n\t<div class=\"w-full h-full lottie\" data-url=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/04\/Card-2-1.json\" data-loop=\"1\" data-module=\"lottie\"\n\tdata-tab-toggle-id=heading-block_5688fa0ade4a45ab0fc88d68a68b7ee6-1><\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n<div class=\"swiper-slide w-[95px] min-w-[95px] h-[100px] sm:w-[226px] sm:min-w-[226px] sm:h-[240px] sm:min-h-[240px] transition-transform duration-[800ms] ease-linear hover-tabs__image js-image-trigger -ml-[1px]\" data-image=\"hover-tabs-image-2\">\n\t<div class=\"w-full h-full bg-white border border-stroke-primary\" data-aos=\"fade-up\" data-aos-delay=\"100\">\n\t\t\t\t\t\t\n\t<div class=\"w-full h-full lottie\" data-url=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/04\/Card-1-1.json\" data-loop=\"1\" data-module=\"lottie\"\n\tdata-tab-toggle-id=heading-block_5688fa0ade4a45ab0fc88d68a68b7ee6-2><\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n<div class=\"swiper-slide w-[95px] min-w-[95px] h-[100px] sm:w-[226px] sm:min-w-[226px] sm:h-[240px] sm:min-h-[240px] transition-transform duration-[800ms] ease-linear hover-tabs__image js-image-trigger -ml-[1px]\" data-image=\"hover-tabs-image-3\">\n\t<div class=\"w-full h-full bg-white border border-stroke-primary\" data-aos=\"fade-up\" data-aos-delay=\"150\">\n\t\t\t\t\t\t\n\t<div class=\"w-full h-full lottie\" data-url=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/04\/Card-2-1.json\" data-loop=\"1\" data-module=\"lottie\"\n\tdata-tab-toggle-id=heading-block_5688fa0ade4a45ab0fc88d68a68b7ee6-3><\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\t\n\t\t\n\t\n\t\t<\/section>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<section\n\t\tclass=\"accordions w-full\"\n\t\tdata-module=\"accordions\"\n\t\tdata-multi-collapse=\"false\"\n\t>\n\t\t<div class=\"flex flex-col\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\tclass=\"group py-c\/m md:py-c\/l border-b border-stroke-tertiary has-[.active]:border-[var(--System-Colors-Blue-50)] has-[.active]:text-[var(--System-Colors-Blue-50)]  active\"\n\t\t\t>\n\t\t\t\t<h2 class=\"body-large md:subhead-medium\">\n\t\t\t\t<button\n\t\t\t\t\ttype=\"button\"\n\t\t\t\t\tid=\"heading-block_5688fa0ade4a45ab0fc88d68a68b7ee6-0\"\n\t\t\t\t\tclass=\"accordion-button flex items-center justify-between w-full active\"\n\t\t\t\t\tdata-toggle=\"collapse\"\n\t\t\t\t\tdata-index=\"0\"\n\t\t\t\t\tdata-target=\"content-block_5688fa0ade4a45ab0fc88d68a68b7ee6-0\"\n\t\t\t\t\taria-expanded=\"true\"\n\t\t\t\t\taria-controls=\"content-block_5688fa0ade4a45ab0fc88d68a68b7ee6-0\"\n\t\t\t\t\tdata-accordion-heading=\"\"\n\t\t\t\t\tstyle=\"color: h3;\"\n\t\t\t\t>\n\t\t\t\t\t<span class=\"accordion-heading mr-c\/m text-left subhead-medium md:body-large lg:subhead-medium\">\n\t\t\t\t\t\tAnalyse unifi\u00e9e pour les agents humains et virtuels\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"md:hidden accordion-icon transition-transform duration-1000 ease-in-out transform group-[.active]:hidden rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Instance\">\n<path id=\"Icon\" d=\"M9.5 4.39453V14.8945M4.25 9.64453H14.75\" stroke=\"#080F21\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"md:!hidden accordion-icon transition-transform duration-1000 ease-in-out transform hidden group-[.active]:block rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Instance\">\n<path id=\"Icon\" d=\"M4.25 9.64453H14.75\" stroke=\"#080F21\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"hidden md:block accordion-icon group-[.active]:bg-background-accent group-[.active]:rotate-90 transition-transform duration-300 transform rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"17\" height=\"17\" viewBox=\"0 0 17 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M3.83398 8.17008H13.1673M13.1673 8.17008L8.50065 3.50342M13.1673 8.17008L8.50065 12.8368\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/button>\n\t\t\t<\/h2>\n\t\t\t<div\n\t\t\t\tid=\"content-block_5688fa0ade4a45ab0fc88d68a68b7ee6-0\"\n\t\t\t\tclass=\" overflow-hidden transition-all duration-300 ease-in-out group-[.active]:mt-c\/s group-[.active]:mb-c\/m md:mb-0 lint-ignore !mb-0 body-small\"\n\t\t\t\trole=\"region\"\n\t\t\t\tdata-accordion-content\n\t\t\t\taria-labelledby=\"heading-block_5688fa0ade4a45ab0fc88d68a68b7ee6-0\"\n\t\t\t>\n\t\t\t\t<div\n\t\t\t\t\tclass=\"block w-full wysiwyg--small text-text-primary-aaa\"\n\t\t\t\t\tstyle=\"color: La fin des analyses d\u00e9connect\u00e9es;\"\n\t\t\t\t>\n\t\t\t\t\t<p>Supprimez les cloisonnements gr\u00e2ce \u00e0 une vue unique et unifi\u00e9e des performances des agents humains et virtuels. Plus besoin de passer d&rsquo;un tableau de bord \u00e0 l&rsquo;autre. Le filtrage dynamique fournit des informations instantan\u00e9es, de sorte que les responsables peuvent se concentrer sur les agents humains, virtuels ou tous les agents, avec des mises \u00e0 jour en temps r\u00e9el des indicateurs cl\u00e9s de performance.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\tclass=\"group py-c\/m md:py-c\/l border-b border-stroke-tertiary has-[.active]:border-[var(--System-Colors-Blue-50)] has-[.active]:text-[var(--System-Colors-Blue-50)] \"\n\t\t\t>\n\t\t\t\t<h2 class=\"body-large md:subhead-medium\">\n\t\t\t\t<button\n\t\t\t\t\ttype=\"button\"\n\t\t\t\t\tid=\"heading-block_5688fa0ade4a45ab0fc88d68a68b7ee6-1\"\n\t\t\t\t\tclass=\"accordion-button flex items-center justify-between w-full\"\n\t\t\t\t\tdata-toggle=\"collapse\"\n\t\t\t\t\tdata-index=\"1\"\n\t\t\t\t\tdata-target=\"content-block_5688fa0ade4a45ab0fc88d68a68b7ee6-1\"\n\t\t\t\t\taria-expanded=\"true\"\n\t\t\t\t\taria-controls=\"content-block_5688fa0ade4a45ab0fc88d68a68b7ee6-1\"\n\t\t\t\t\tdata-accordion-heading=\"\"\n\t\t\t\t\tstyle=\"color: h3;\"\n\t\t\t\t>\n\t\t\t\t\t<span class=\"accordion-heading mr-c\/m text-left subhead-medium md:body-large lg:subhead-medium\">\n\t\t\t\t\t\tDes renseignements exploitables, pas seulement des rapports\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"md:hidden accordion-icon transition-transform duration-1000 ease-in-out transform group-[.active]:hidden rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Instance\">\n<path id=\"Icon\" d=\"M9.5 4.39453V14.8945M4.25 9.64453H14.75\" stroke=\"#080F21\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"md:!hidden accordion-icon transition-transform duration-1000 ease-in-out transform hidden group-[.active]:block rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Instance\">\n<path id=\"Icon\" d=\"M4.25 9.64453H14.75\" stroke=\"#080F21\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"hidden md:block accordion-icon group-[.active]:bg-background-accent group-[.active]:rotate-90 transition-transform duration-300 transform rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"17\" height=\"17\" viewBox=\"0 0 17 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M3.83398 8.17008H13.1673M13.1673 8.17008L8.50065 3.50342M13.1673 8.17008L8.50065 12.8368\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/button>\n\t\t\t<\/h2>\n\t\t\t<div\n\t\t\t\tid=\"content-block_5688fa0ade4a45ab0fc88d68a68b7ee6-1\"\n\t\t\t\tclass=\"max-h-0 overflow-hidden transition-all duration-300 ease-in-out group-[.active]:mt-c\/s group-[.active]:mb-c\/m md:mb-0 lint-ignore !mb-0 body-small\"\n\t\t\t\trole=\"region\"\n\t\t\t\tdata-accordion-content\n\t\t\t\taria-labelledby=\"heading-block_5688fa0ade4a45ab0fc88d68a68b7ee6-1\"\n\t\t\t>\n\t\t\t\t<div\n\t\t\t\t\tclass=\"block w-full wysiwyg--small text-text-primary-aaa\"\n\t\t\t\t\tstyle=\"color: La fin des analyses d\u00e9connect\u00e9es;\"\n\t\t\t\t>\n\t\t\t\t\t<p>Allez au-del\u00e0 des rapports statiques et permettez une comparaison directe des performances des agents humains et virtuels. La notation standardis\u00e9e et l&rsquo;analyse des tendances mettent en \u00e9vidence les points forts, les domaines d&rsquo;am\u00e9lioration et les risques \u00e9mergents dans l&rsquo;ensemble du personnel. Les dirigeants peuvent consulter les indicateurs cl\u00e9s de performance les plus importants &#8211; volume, sentiment, scores d&rsquo;\u00e9valuation, temps de traitement et tendances des sujets &#8211; tout en analysant les facteurs de l&rsquo;exp\u00e9rience client tels que l&rsquo;abandon, l&#8217;empathie, les d\u00e9clencheurs de sentiment et la r\u00e9solution du premier contact.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\tclass=\"group py-c\/m md:py-c\/l border-b border-stroke-tertiary has-[.active]:border-[var(--System-Colors-Blue-50)] has-[.active]:text-[var(--System-Colors-Blue-50)] \"\n\t\t\t>\n\t\t\t\t<h2 class=\"body-large md:subhead-medium\">\n\t\t\t\t<button\n\t\t\t\t\ttype=\"button\"\n\t\t\t\t\tid=\"heading-block_5688fa0ade4a45ab0fc88d68a68b7ee6-2\"\n\t\t\t\t\tclass=\"accordion-button flex items-center justify-between w-full\"\n\t\t\t\t\tdata-toggle=\"collapse\"\n\t\t\t\t\tdata-index=\"2\"\n\t\t\t\t\tdata-target=\"content-block_5688fa0ade4a45ab0fc88d68a68b7ee6-2\"\n\t\t\t\t\taria-expanded=\"true\"\n\t\t\t\t\taria-controls=\"content-block_5688fa0ade4a45ab0fc88d68a68b7ee6-2\"\n\t\t\t\t\tdata-accordion-heading=\"\"\n\t\t\t\t\tstyle=\"color: h3;\"\n\t\t\t\t>\n\t\t\t\t\t<span class=\"accordion-heading mr-c\/m text-left subhead-medium md:body-large lg:subhead-medium\">\n\t\t\t\t\t\tAm\u00e9liorer l&#039;efficacit\u00e9 et les r\u00e9sultats de l&#039;entreprise\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"md:hidden accordion-icon transition-transform duration-1000 ease-in-out transform group-[.active]:hidden rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Instance\">\n<path id=\"Icon\" d=\"M9.5 4.39453V14.8945M4.25 9.64453H14.75\" stroke=\"#080F21\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"md:!hidden accordion-icon transition-transform duration-1000 ease-in-out transform hidden group-[.active]:block rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Instance\">\n<path id=\"Icon\" d=\"M4.25 9.64453H14.75\" stroke=\"#080F21\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"hidden md:block accordion-icon group-[.active]:bg-background-accent group-[.active]:rotate-90 transition-transform duration-300 transform rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"17\" height=\"17\" viewBox=\"0 0 17 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M3.83398 8.17008H13.1673M13.1673 8.17008L8.50065 3.50342M13.1673 8.17008L8.50065 12.8368\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/button>\n\t\t\t<\/h2>\n\t\t\t<div\n\t\t\t\tid=\"content-block_5688fa0ade4a45ab0fc88d68a68b7ee6-2\"\n\t\t\t\tclass=\"max-h-0 overflow-hidden transition-all duration-300 ease-in-out group-[.active]:mt-c\/s group-[.active]:mb-c\/m md:mb-0 lint-ignore !mb-0 body-small\"\n\t\t\t\trole=\"region\"\n\t\t\t\tdata-accordion-content\n\t\t\t\taria-labelledby=\"heading-block_5688fa0ade4a45ab0fc88d68a68b7ee6-2\"\n\t\t\t>\n\t\t\t\t<div\n\t\t\t\t\tclass=\"block w-full wysiwyg--small text-text-primary-aaa\"\n\t\t\t\t\tstyle=\"color: La fin des analyses d\u00e9connect\u00e9es;\"\n\t\t\t\t>\n\t\t\t\t\t<p>Clarifiez la r\u00e9partition de la charge de travail entre l&rsquo;IA et les agents humains afin de maximiser l&rsquo;efficacit\u00e9 et l&rsquo;\u00e9quilibre. Veillez \u00e0 ce que chaque d\u00e9cision soit \u00e9tay\u00e9e par des donn\u00e9es, en corr\u00e9lant directement les actions des agents avec le retour sur investissement, le taux de satisfaction de la client\u00e8le, le sentiment des clients et les \u00e9conomies r\u00e9alis\u00e9es. \u00c9liminez le temps perdu \u00e0 passer d&rsquo;un outil \u00e0 l&rsquo;autre et \u00e0 compiler des rapports distincts en donnant aux responsables les moyens d&rsquo;agir gr\u00e2ce \u00e0 des informations claires et unifi\u00e9es.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\tclass=\"group py-c\/m md:py-c\/l border-b border-stroke-tertiary has-[.active]:border-[var(--System-Colors-Blue-50)] has-[.active]:text-[var(--System-Colors-Blue-50)] \"\n\t\t\t>\n\t\t\t\t<h2 class=\"body-large md:subhead-medium\">\n\t\t\t\t<button\n\t\t\t\t\ttype=\"button\"\n\t\t\t\t\tid=\"heading-block_5688fa0ade4a45ab0fc88d68a68b7ee6-3\"\n\t\t\t\t\tclass=\"accordion-button flex items-center justify-between w-full\"\n\t\t\t\t\tdata-toggle=\"collapse\"\n\t\t\t\t\tdata-index=\"3\"\n\t\t\t\t\tdata-target=\"content-block_5688fa0ade4a45ab0fc88d68a68b7ee6-3\"\n\t\t\t\t\taria-expanded=\"true\"\n\t\t\t\t\taria-controls=\"content-block_5688fa0ade4a45ab0fc88d68a68b7ee6-3\"\n\t\t\t\t\tdata-accordion-heading=\"\"\n\t\t\t\t\tstyle=\"color: h3;\"\n\t\t\t\t>\n\t\t\t\t\t<span class=\"accordion-heading mr-c\/m text-left subhead-medium md:body-large lg:subhead-medium\">\n\t\t\t\t\t\tCon\u00e7u pour le centre de contact \u00e9volu\u00e9\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"md:hidden accordion-icon transition-transform duration-1000 ease-in-out transform group-[.active]:hidden rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Instance\">\n<path id=\"Icon\" d=\"M9.5 4.39453V14.8945M4.25 9.64453H14.75\" stroke=\"#080F21\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"md:!hidden accordion-icon transition-transform duration-1000 ease-in-out transform hidden group-[.active]:block rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Instance\">\n<path id=\"Icon\" d=\"M4.25 9.64453H14.75\" stroke=\"#080F21\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"hidden md:block accordion-icon group-[.active]:bg-background-accent group-[.active]:rotate-90 transition-transform duration-300 transform rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"17\" height=\"17\" viewBox=\"0 0 17 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M3.83398 8.17008H13.1673M13.1673 8.17008L8.50065 3.50342M13.1673 8.17008L8.50065 12.8368\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/button>\n\t\t\t<\/h2>\n\t\t\t<div\n\t\t\t\tid=\"content-block_5688fa0ade4a45ab0fc88d68a68b7ee6-3\"\n\t\t\t\tclass=\"max-h-0 overflow-hidden transition-all duration-300 ease-in-out group-[.active]:mt-c\/s group-[.active]:mb-c\/m md:mb-0 lint-ignore !mb-0 body-small\"\n\t\t\t\trole=\"region\"\n\t\t\t\tdata-accordion-content\n\t\t\t\taria-labelledby=\"heading-block_5688fa0ade4a45ab0fc88d68a68b7ee6-3\"\n\t\t\t>\n\t\t\t\t<div\n\t\t\t\t\tclass=\"block w-full wysiwyg--small text-text-primary-aaa\"\n\t\t\t\t\tstyle=\"color: La fin des analyses d\u00e9connect\u00e9es;\"\n\t\t\t\t>\n\t\t\t\t\t<p>Parfaitement adapt\u00e9e aux environnements hybrides, l&rsquo;Omni-Agent Intelligence garantit une collaboration transparente entre les agents humains et virtuels. Con\u00e7u pour \u00e9voluer et s&rsquo;adapter \u00e0 la croissance de l&rsquo;automatisation, il assure la visibilit\u00e9 des performances pour les responsables CX modernes, en conservant des informations pr\u00e9cises et fiables, quelle que soit l&rsquo;\u00e9volution du centre de contact.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t<\/section>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex py-c\/s px-page-margin md:mt-c\/xxl md:p-0 md:pb-[6px] js-accordion-button active\" data-accordion-index=\"0\">\n\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-primary w-full lg:w-auto !shadow-none\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/reservez-une-demonstration\/\" title=\"R\u00e9servez une d\u00e9monstration\" aria-label=\"R\u00e9servez une d\u00e9monstration\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text\">R\u00e9servez une d\u00e9monstration<\/span>\n\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex py-c\/s px-page-margin md:mt-c\/xxl md:p-0 md:pb-[6px] js-accordion-button hidden\" data-accordion-index=\"1\">\n\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-primary w-full lg:w-auto !shadow-none\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/reservez-une-demonstration\/\" title=\"R\u00e9servez une d\u00e9monstration\" aria-label=\"R\u00e9servez une d\u00e9monstration\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text\">R\u00e9servez une d\u00e9monstration<\/span>\n\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex py-c\/s px-page-margin md:mt-c\/xxl md:p-0 md:pb-[6px] js-accordion-button hidden\" data-accordion-index=\"2\">\n\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-primary w-full lg:w-auto !shadow-none\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/reservez-une-demonstration\/\" title=\"R\u00e9servez une d\u00e9monstration\" aria-label=\"R\u00e9servez une d\u00e9monstration\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text\">R\u00e9servez une d\u00e9monstration<\/span>\n\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex py-c\/s px-page-margin md:mt-c\/xxl md:p-0 md:pb-[6px] js-accordion-button hidden\" data-accordion-index=\"3\">\n\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-primary w-full lg:w-auto !shadow-none\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/reservez-une-demonstration\/\" title=\"R\u00e9servez une d\u00e9monstration\" aria-label=\"R\u00e9servez une d\u00e9monstration\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text\">R\u00e9servez une d\u00e9monstration<\/span>\n\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div class=\"relative hidden md:flex flex-col max-w-[85%] lg:max-w-[40%] xl:max-w-[560px] ml-auto pt-48 lg:pt-0 pl-l\/xl\" data-aos=\"fade-left\" data-aos-duration=\"1000\">\n\t\t\t\t<div class=\"hidden md:flex lg:hidden absolute top-[40px] right-[40px] -z-[1] js-color-bar\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"relative pl-l\/xl border-t-[10px] border-b-[10px] border--Background-Primary bg-background-inverse rounded-tl-[20px] rounded-bl-[20px]\">\n\t\t\t\t\t<div class=\"absolute top-[10px] left-[16px]\"><svg width=\"49\" height=\"49\" viewBox=\"0 0 49 49\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M36.5 28.0182C34.8655 32.9354 30.2034 36.4941 24.6931 36.4941C17.8241 36.4941 12.2586 30.9768 12.2586 24.1699C12.2586 17.363 17.8172 11.8458 24.6862 11.8458C30.1966 11.8458 34.8655 15.3975 36.4931 20.3216H44.4931C42.6862 11.1147 34.5069 4.16992 24.6862 4.16992C13.5414 4.16992 4.5 13.1216 4.5 24.1699C4.5 35.2182 13.5414 44.1699 24.6862 44.1699C34.5069 44.1699 42.6862 37.2251 44.5 28.0182H36.5Z\" fill=\"#E3120A\"\/>\n<path d=\"M31.6041 24.0114C30.0731 23.8321 28.011 23.1562 26.6593 21.6734C25.6317 20.5493 24.8524 18.8941 24.6593 17.2734H24.3421C24.1558 18.8941 23.3696 20.5493 22.3421 21.6734C20.9903 23.1562 18.9283 23.8321 17.3972 24.0114C16.6386 24.101 15.5352 24.1217 15.5352 24.1217V24.2183C15.5352 24.2183 16.6455 24.239 17.3972 24.3286C18.9283 24.5079 20.9903 25.1838 22.3421 26.6665C23.3696 27.7907 24.149 29.4458 24.3421 31.0665H24.6593C24.8455 29.4458 25.6317 27.7907 26.6593 26.6665C28.011 25.1838 30.0731 24.5079 31.6041 24.3286C32.3627 24.239 33.4662 24.2183 33.4662 24.2183V24.1217C33.4662 24.1217 32.3558 24.101 31.6041 24.0114Z\" fill=\"white\"\/>\n<\/svg>\n<\/div>\n\t\t\t\t\t\t<div data-aos=\"fade-up\">\n\t<div class=\"js-wrap image lint-ignore\n\taspect-[240\/180] md:aspect-[400\/400] js-bg-image-trigger image--cover\t\" data-module=\"image\" data-bg-image=hover-tabs-bg-image-0>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/10\/Copy-of-Generic-Product-featured-image-1000-x-750-px.jpg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/10\/Copy-of-Generic-Product-featured-image-1000-x-750-px.jpg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/10\/Copy-of-Generic-Product-featured-image-1000-x-750-px.jpg 1250w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/10\/Copy-of-Generic-Product-featured-image-1000-x-750-px-300x225.jpg 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/10\/Copy-of-Generic-Product-featured-image-1000-x-750-px-1024x768.jpg 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/10\/Copy-of-Generic-Product-featured-image-1000-x-750-px-768x576.jpg 768w\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\thidden aspect-[240\/180] md:aspect-[400\/400] js-bg-image-trigger image--cover\t\" data-module=\"image\" data-bg-image=hover-tabs-bg-image-1>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/10\/AHT-Gray.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/10\/AHT-Gray.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/10\/AHT-Gray.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\thidden aspect-[240\/180] md:aspect-[400\/400] js-bg-image-trigger image--cover\t\" data-module=\"image\" data-bg-image=hover-tabs-bg-image-2>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/AdobeStock_577399554-scaled-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/AdobeStock_577399554-scaled-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/AdobeStock_577399554-scaled-1.webp 2560w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/AdobeStock_577399554-scaled-1-300x158.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/AdobeStock_577399554-scaled-1-1024x540.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/AdobeStock_577399554-scaled-1-768x405.webp 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/AdobeStock_577399554-scaled-1-1536x810.webp 1536w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/AdobeStock_577399554-scaled-1-2048x1080.webp 2048w\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\thidden aspect-[240\/180] md:aspect-[400\/400] js-bg-image-trigger image--cover\t\" data-module=\"image\" data-bg-image=hover-tabs-bg-image-3>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/AdobeStock_507145896-scaled-e1735915736534-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/AdobeStock_507145896-scaled-e1735915736534-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/AdobeStock_507145896-scaled-e1735915736534-1.webp 1706w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/AdobeStock_507145896-scaled-e1735915736534-1-300x300.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/AdobeStock_507145896-scaled-e1735915736534-1-1024x1024.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/AdobeStock_507145896-scaled-e1735915736534-1-150x150.webp 150w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/AdobeStock_507145896-scaled-e1735915736534-1-768x768.webp 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/AdobeStock_507145896-scaled-e1735915736534-1-1536x1536.webp 1536w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/AdobeStock_507145896-scaled-e1735915736534-1-600x600.webp 600w\" alt=\"\" ><\/div>\n\t<\/div>\n\t\t<div class=\"w-full bg-white\">\n\t\t\t\t\t\t\t<div class=\"flex hover-tabs__images hover-tabs__images--4\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\n\t<section\n\tclass=\"swiper  w-full js-hover-tabs-swiper\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1.8,\"allowTouchMove\":false,\"breakpoints\":{\"1024\":{\"slidesPerView\":1.1},\"1440\":{\"slidesPerView\":1.8}}}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper\">\n\t\n<div class=\"swiper-slide w-[95px] min-w-[95px] h-[100px] sm:w-[226px] sm:min-w-[226px] sm:h-[240px] sm:min-h-[240px] transition-transform duration-[800ms] ease-linear hover-tabs__image js-image-trigger -ml-[1px] active\" data-image=\"hover-tabs-image-0\">\n\t<div class=\"w-full h-full bg-white border border-stroke-primary\" data-aos=\"fade-up\" data-aos-delay=\"0\">\n\t\t\t\t\t\t\n\t<div class=\"w-full h-full lottie\" data-url=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/04\/Card-1-1.json\" data-loop=\"1\" data-module=\"lottie\"\n\tdata-tab-toggle-id=heading-block_5688fa0ade4a45ab0fc88d68a68b7ee6-0><\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n<div class=\"swiper-slide w-[95px] min-w-[95px] h-[100px] sm:w-[226px] sm:min-w-[226px] sm:h-[240px] sm:min-h-[240px] transition-transform duration-[800ms] ease-linear hover-tabs__image js-image-trigger -ml-[1px]\" data-image=\"hover-tabs-image-1\">\n\t<div class=\"w-full h-full bg-white border border-stroke-primary\" data-aos=\"fade-up\" data-aos-delay=\"50\">\n\t\t\t\t\t\t\n\t<div class=\"w-full h-full lottie\" data-url=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/04\/Card-2-1.json\" data-loop=\"1\" data-module=\"lottie\"\n\tdata-tab-toggle-id=heading-block_5688fa0ade4a45ab0fc88d68a68b7ee6-1><\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n<div class=\"swiper-slide w-[95px] min-w-[95px] h-[100px] sm:w-[226px] sm:min-w-[226px] sm:h-[240px] sm:min-h-[240px] transition-transform duration-[800ms] ease-linear hover-tabs__image js-image-trigger -ml-[1px]\" data-image=\"hover-tabs-image-2\">\n\t<div class=\"w-full h-full bg-white border border-stroke-primary\" data-aos=\"fade-up\" data-aos-delay=\"100\">\n\t\t\t\t\t\t\n\t<div class=\"w-full h-full lottie\" data-url=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/04\/Card-1-1.json\" data-loop=\"1\" data-module=\"lottie\"\n\tdata-tab-toggle-id=heading-block_5688fa0ade4a45ab0fc88d68a68b7ee6-2><\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n<div class=\"swiper-slide w-[95px] min-w-[95px] h-[100px] sm:w-[226px] sm:min-w-[226px] sm:h-[240px] sm:min-h-[240px] transition-transform duration-[800ms] ease-linear hover-tabs__image js-image-trigger -ml-[1px]\" data-image=\"hover-tabs-image-3\">\n\t<div class=\"w-full h-full bg-white border border-stroke-primary\" data-aos=\"fade-up\" data-aos-delay=\"150\">\n\t\t\t\t\t\t\n\t<div class=\"w-full h-full lottie\" data-url=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/04\/Card-2-1.json\" data-loop=\"1\" data-module=\"lottie\"\n\tdata-tab-toggle-id=heading-block_5688fa0ade4a45ab0fc88d68a68b7ee6-3><\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\t\n\t\t\n\t\n\t\t<\/section>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_5688fa0ade4a45ab0fc88d68a68b7ee6\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 64px !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 64px !important;\n\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 96px !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 96px !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<section\n\tid=\"cta_sec1\"\n\tclass=\"flex flex-col lg:flex-row\"\n\tdata-theme-block-id=\"block_56572dbcebd694c20c1994df4be0cf5a\"\n\tdata-aos=\"fade-up\"\n>\n\t\t<div style=\"background-color: #080F21\" class=\"flex lg:hidden justify-center items-center w-full\">\n\t\t<div class=\"js-wrap image lint-ignore\n\tw-full aspect-[131\/119] md:aspect-[744\/403] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/ROI-Calc-banner-e1756460836839.jpg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/ROI-Calc-banner-e1756460836839.jpg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/ROI-Calc-banner-e1756460836839.jpg\" alt=\"\" ><\/div>\n\t<\/div>\n\n\t<div style=\"background-color: #080F21\" class=\"hidden lg:flex justify-center items-center w-1\/2\">\n\t\t<div class=\"js-wrap image lint-ignore\n\tw-full h-full lg:aspect-[360\/211] xxl:ml-[60px] xxl:mr-[59px] xxl:aspect-[841\/422] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/total_savings_calabrio_b.png\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/total_savings_calabrio_b.png\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/total_savings_calabrio_b.png 960w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/total_savings_calabrio_b-300x150.png 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/total_savings_calabrio_b-768x384.png 768w\" alt=\"\" ><\/div>\n\t<\/div>\n\t\n\t\n\t\t\t<div style=\"background-color: #080F21\" class=\"flex flex-col w-full lg:w-1\/2 justify-center gap-c\/m p-l\/xl lg:p-l\/xxl\">\n\t\t\t\t\t\t\t<div class=\"flex flex-col gap-c\/m pb-c\/m\">\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"eyebrow flex py-c\/s gap-c\/s\">\n\t\t\t\t\t\t\t<span class=\"eyebrow__icon icon text-background-secondary flex items-center rounded-full bg-stroke-primary\"\n\t\t\t\t\t\t\taria-hidden=\"true\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span class=\"eyebrow__content subhead-small text-background-highlight\">Calculateur de retour sur investissement<\/span>\n\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h2 style=\"color: #FFFFFF\" class=\"heading-xs break-words overflow-ellipsis line-clamp-3\">\n\t\t\t\t\t\t\tD\u00e9couvrez la diff\u00e9rence Calabrio ONE\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<span style=\"color: #C4CDE3\" class=\"wysiwyg\"><p><span class=\"TextRun SCXW5043243 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW5043243 BCX0\">Dot\u00e9 des moyens d&rsquo;action <\/span><span class=\"NormalTextRun SCXW5043243 BCX0\">la main-d&rsquo;\u0153uvre la plus <\/span><\/span><span class=\"TextRun Highlight SCXW5043243 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW5043243 BCX0\">la plus avanc\u00e9e au monde<\/span><span class=\"NormalTextRun SCXW5043243 BCX0\"> la plus avanc\u00e9e au monde<\/span><\/span><span class=\"TextRun SCXW5043243 BCX0\" lang=\"EN-US\" data-contrast=\"auto\" xml:lang=\"EN-US\"><span class=\"NormalTextRun SCXW5043243 BCX0\">que<\/span><span class=\"NormalTextRun SCXW5043243 BCX0\"> pourrait faire votre<\/span> <span class=\"NormalTextRun SCXW5043243 BCX0\">main-d&rsquo;\u0153uvre<\/span><span class=\"NormalTextRun SCXW5043243 BCX0\"> <\/span><span class=\"NormalTextRun SCXW5043243 BCX0\">pour votre entreprise ? Utilisez notre calculateur de retour sur investissement pour savoir<\/span> <span class=\"NormalTextRun SCXW5043243 BCX0\">la <\/span><span class=\"NormalTextRun SCXW5043243 BCX0\">la diff\u00e9rence que seul<\/span><span class=\"NormalTextRun SCXW5043243 BCX0\"> Calabrio ONE.<\/span><\/span><\/p>\n<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"flex flex-col py-c\/s items-start\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-tertiary btn-tertiary--left-align text-background-primary\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/calculateur-deconomies-calabrio-one-suite-wide\/\" title=\"Calculez votre retour sur investissement\" aria-label=\"Calculez votre retour sur investissement\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore text-text-action\"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Calculez votre retour sur investissement<\/span>\n\t<\/a>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_56572dbcebd694c20c1994df4be0cf5a\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\t<section\n\t\tclass=\"container py-l\/m overflow-hidden\"\n\t\tdata-theme-block-id=\"block_0637dcaa7fd7eb9856cb78fa87c6985e\"\n\t\tid=\"\"\n\t\tdata-aos=\"fade-up\"\n\t>\n\t\t<div class=\"block w-[calc(100vw)] lg:w-full -ml-page-margin lg:-ml-0\">\n\t\t\t\n\t<section\n\tclass=\"swiper  swiper--navigation-rounded swiper--margin-two-sides swiper--md-hide-navigation\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1.11,\"spaceBetween\":16,\"breakpoints\":{\"680\":{\"slidesPerView\":2.24},\"744\":{\"enabled\":false},\"1024\":{\"enabled\":false}},\"navigation\":{\"nextEl\":\".swiper-button-next\",\"prevEl\":\".swiper-button-prev\"},\"navCenteredImage\":true}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper md:flex-col md:gap-0 md:pl-0 lg:flex-col lg:pl-0\">\n\t\n<div class=\"w-full h-full relative py-c\/xxl  swiper-slide !h-auto\">\n\t<div\n\t\tclass=\"w-full h-full flex flex-col-reverse justify-end md:flex-row md:justify-between md:items-center gap-l\/m md:gap-0 \">\n\t\t<div class=\"w-full h-full md:w-[50%] lg:w-[65%] xl:w-[51%] md:gap-l\/xxl md:px-page-margin lg:px-l\/m lg:p-l\/mxl:p-l\/m flex items-center\">\n\t\t\t<div class=\"flex flex-col flex-grow gap-c\/s md:gap-0 lg:gap-c\/xxl h-full justify-between\">\n\t\t\t\t<div class=\"w-full mx-auto flex flex-col gap-c\/m md:gap-c\/m\">\n\t\t\t\t\t\t\t\t\t\t<h2\t\t\t\t\tstyle=\"color: #0530A8\"\n\t\t\t\t\tclass=\"text-text-highlight-aaa flex items-center\n\t\t\t\t\tpb-c\/xxs md:pb-c\/l subhead-xs\"\n\t\t\t\t\tdata-aos=\"fade-up\">\n\t\t\t\t\t\tVISIBILIT\u00c9 UNIFI\u00c9E DES AGENTS\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\t\t\t\t<h3\t\t\t\tstyle=\"color: #080F21\"\n\t\t\t\tclass=\"heading-small\"\n\t\t\t\tdata-aos=\"fade-up\">\n\t\t\t\t\tUn tableau de bord pour chaque agent, humain ou robot\t\t\t<\/h3>\n\t\t\t\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"wysiwyg text-navy-40 pb-l\/xs\"\n\t\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t\t\tstyle=\"color: #344679\">\n\t\t\t\t\t<p>Visualisez les agents humains, virtuels ou les deux dans un tableau de bord unique avec un filtrage dynamique. Suivez en temps r\u00e9el les indicateurs cl\u00e9s de performance tels que le volume de conversation, les scores d&rsquo;\u00e9valuation, le sentiment et le temps de traitement. D\u00e9couvrez l&rsquo;\u00e9volution des performances, comparez les r\u00e9sultats aux objectifs et visualisez la r\u00e9partition de la charge de travail pour garantir l&rsquo;\u00e9quilibre et l&rsquo;efficacit\u00e9 de votre personnel.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div data-aos=\"fade-up\">\t<a\t\tclass=\"w-fit pl-0 !button-link-small btn-tertiary btn-tertiary--left-align \"\n\t\t href=\"https:\/\/www.calabrio.com\/book-a-demo\/\" title=\"Book a Demo\" aria-label=\"Book a Demo\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Book a Demo<\/span>\n\t<\/a>\n<\/div>\t<\/div>\n<\/div>\n<div class=\"relative w-full md:w-[50%] lg:w-[49%]\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\t aspect-[280\/313] md:aspect-[372\/588] lg:aspect-square max-w-[588px] image--cover\t\" data-module=\"image\" data-aos=fade-up data-aos-delay=100>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/10\/Omni-Dash_Square.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/10\/Omni-Dash_Square.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/10\/Omni-Dash_Square.svg\" alt=\"\" ><\/div>\n\t\n\t<\/div>\n<\/div>\n<\/div>\n\n<div class=\"w-full h-full relative py-c\/xxl  swiper-slide !h-auto\">\n\t<div\n\t\tclass=\"w-full h-full flex flex-col-reverse justify-end md:flex-row md:justify-between md:items-center gap-l\/m md:gap-0 md:flex-row-reverse\">\n\t\t<div class=\"w-full h-full md:w-[50%] lg:w-[65%] xl:w-[51%] md:gap-l\/xxl md:px-page-margin lg:px-l\/m lg:p-l\/mxl:py-l\/m xl:pr-l\/m flex items-center\">\n\t\t\t<div class=\"flex flex-col flex-grow gap-c\/s md:gap-0 lg:gap-c\/xxl h-full justify-between\">\n\t\t\t\t<div class=\"w-full mx-auto flex flex-col gap-c\/m md:gap-c\/m\">\n\t\t\t\t\t\t\t\t\t\t<h2\t\t\t\t\tstyle=\"color: #0530A8\"\n\t\t\t\t\tclass=\"text-text-highlight-aaa flex items-center\n\t\t\t\t\tpb-c\/xxs md:pb-c\/l subhead-xs\"\n\t\t\t\t\tdata-aos=\"fade-up\">\n\t\t\t\t\t\tDES INFORMATIONS PLUS APPROFONDIES SUR LES PERFORMANCES\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\t\t\t\t<h3\t\t\t\tstyle=\"color: #080F21\"\n\t\t\t\tclass=\"heading-small\"\n\t\t\t\tdata-aos=\"fade-up\">\n\t\t\t\t\tL&#039;intelligence au service de l&#039;am\u00e9lioration\t\t\t<\/h3>\n\t\t\t\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"wysiwyg text-navy-40 pb-l\/xs\"\n\t\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t\t\tstyle=\"color: #344679\">\n\t\t\t\t\t<p>Allez au-del\u00e0 des mesures de surface avec des informations qui r\u00e9v\u00e8lent ce qui motive l&rsquo;exp\u00e9rience client. Identifiez les sujets les plus urgents qui alimentent les conversations, d\u00e9couvrez les points faibles et les opportunit\u00e9s, et analysez les performances au niveau de la section. De l&rsquo;abandon et des probl\u00e8mes de sentiment dans les interactions avec l&rsquo;IA au professionnalisme, \u00e0 l&#8217;empathie et \u00e0 la r\u00e9solution dans les interactions avec les humains, les dirigeants obtiennent une vision claire des forces, des faiblesses et des besoins de formation.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div data-aos=\"fade-up\">\t<a\t\tclass=\"w-fit pl-0 !button-link-small btn-tertiary btn-tertiary--left-align \"\n\t\t href=\"https:\/\/www.calabrio.com\/book-a-demo\/\" title=\"Book a Demo\" aria-label=\"Book a Demo\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Book a Demo<\/span>\n\t<\/a>\n<\/div>\t<\/div>\n<\/div>\n<div class=\"relative w-full md:w-[50%] lg:w-[49%]\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\t aspect-[280\/313] md:aspect-[372\/588] lg:aspect-square max-w-[588px] image--cover\t\" data-module=\"image\" data-aos=fade-up data-aos-delay=100>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/10\/Eval-Score_Square.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/10\/Eval-Score_Square.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/10\/Eval-Score_Square.svg\" alt=\"\" ><\/div>\n\t\n\t<\/div>\n<\/div>\n<\/div>\n\t<\/div>\n\t\n\t\t\t\t\t<button\n\t\t\t\tclass=\"swiper-button-prev\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive pr\u00e9c\u00e9dente du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\t<button\n\t\t\t\tclass=\"swiper-button-next\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive suivante du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\n\t\n\t\t<\/section>\n\t\t<\/div>\n\t<\/section>\n\t<style>\n\t[data-theme-block-id=\"block_0637dcaa7fd7eb9856cb78fa87c6985e\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<section\n\tid=\"\"\n\tdata-theme-block-id=\"block_90ff1ab5dfc1ecb8a7824d8a6355eb6e\"\n\tstyle=\"\"\n\t>\n\t\t<div class=\"section-header lint-ignore\" style=\"\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"w-full xl:px-page-margin py-l\/m md:pt-0 lg:py-l\/m mx-auto text-center flex flex-col gap-c\/l\">\n\t\t\t\t\n\t\t\t\t\t\t<h2\t\t\tstyle=\"color: #080F21\"\n\t\t\tclass=\"en-t\u00eate-xl text-primary\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\tUne innovation qui d\u00e9passe la concurrence\t\t<\/h2 >\n\t\t\n\t\t\t\t\t<div\n\t\t\t\tclass=\"wysiwyg text-navy-40\"\n\t\t\t\tstyle=\"color: #344679\"\n\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\t<p>Seul Calabrio r\u00e9unit l&rsquo;optimisation de la main-d&rsquo;\u0153uvre pilot\u00e9e par l&rsquo;IA, l&rsquo;intelligence conversationnelle et l&rsquo;engagement des agents dans une suite enti\u00e8rement int\u00e9gr\u00e9e qui s&rsquo;adapte \u00e0 vos besoins uniques. Demandez \u00e0 nos clients.<\/p>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_90ff1ab5dfc1ecb8a7824d8a6355eb6e\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_90ff1ab5dfc1ecb8a7824d8a6355eb6e\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\t<section\n\t\tclass=\"competitor-table overflow-hidden\"\n\t\tdata-theme-block-id=\"block_6980877f12b8ee6b27663e8720e5eef8\"\n\t\tdata-module=\"competitor-table\"\n\t\tdata-aos=\"fade-up\"\n\t>\n\t\t<div class=\"container px-page-margin lg:px-c\/l xl:px-page-margin\">\n\t\t\t<div class=\"flex\">\n\t\t\t\t\n<div class=\"competitor-table-title hidden w-full max-w-[204px] mr-c\/m lg:block\">\n\t\t<div class=\"py-c\/xl\">\n\t\t\t\t\t<div\n\t\t\t\tclass=\"flex items-center p-c\/m body-medium font-medium text-text-primary-aaa border-b-thin border-stroke-tertiary\"\n\t\t\t\tdata-table-item=\"logo\">\n\t\t\t\t<span><\/span>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<div\n\t\t\t\tclass=\"flex items-center body-medium p-c\/m font-medium text-text-primary-aaa border-b-thin border-stroke-tertiary\"\n\t\t\t\tdata-table-item=\"ratings\">\n\t\t\t\t<span>Gartner Rating<\/span>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"flex items-center p-c\/m body-medium font-medium text-text-primary-aaa border-b-thin border-stroke-tertiary\"\n\t\t\t\t\t\tdata-table-item=\"chart-0\"\n\t\t\t\t\t\tdata-table-item-type=\"text\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<span>Classement G2<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"flex items-center p-c\/m body-medium font-medium text-text-primary-aaa border-b-thin border-stroke-tertiary\"\n\t\t\t\t\t\tdata-table-item=\"chart-1\"\n\t\t\t\t\t\tdata-table-item-type=\"text\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<span>D\u00e9lai moyen de retour sur investissement<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<div class=\"flex items-center p-c\/m body-medium font-medium text-text-primary-aaa border-b-thin border-stroke-tertiary\" data-table-item=\"percentage\">\n\t\t\t\t<span>G2 Customer Satisfaction Score<\/span>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"flex items-center p-c\/m body-medium font-medium text-text-primary-aaa\"\n\t\t\t\t\t\tdata-table-item=\"link\"\n\t\t\t\t\t\tdata-table-item-type=\"link\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n<\/div>\n\n\t<section\n\tclass=\"swiper  w-full swiper--navigation-rounded swiper--navigation-top\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1,\"spaceBetween\":24,\"loop\":false,\"navigation\":{\"nextEl\":\".swiper-button-next\",\"prevEl\":\".swiper-button-prev\"},\"breakpoints\":{\"1024\":{\"enabled\":false}}}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper\">\n\t<section class=\"competitor-table-block swiper-slide [&amp;_+section]:!border-l-0\">\n\t\t\t<h3\n\t\t\tclass=\"competitor-table-block__title flex items-center justify-center min-h-c\/m mb-4 px-c\/xxl body-large font-medium text-text-primary-aaa lg:hidden\"\n\t\t\tdata-table-item=\"title\">\n\t\t\t<span class=\"px-gutter\">Calabrio ONE<\/span>\n\t\t<\/h3>\n\t\n\t<div class=\"competitor-table-block__inner text-center\">\n\t\t<div class=\"flex\">\n\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\"><span><\/span><\/div>\n\t\t\t<div class=\"w-1\/2 pb-c\/xl md:flex-auto rounded-t-l\" style=\"background-color: #D2F3FA66\"><\/div>\n\t\t<\/div>\n\n\t\t\t\t\t<div class=\"competitor-table-block__row-top flex\">\n\t\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t<div class=\"h-full border-b-thin border-stroke-tertiary\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"background-color: #D2F3FA66\">\n\t\t\t\t\t<div class=\"border-b-thin border-stroke-tertiary\" data-table-item=\"logo\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"js-wrap image lint-ignore\n\tw-full h-c\/xl inline-flex justify-center items-center image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img w-full h-full\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/calabrio-competitor-logo.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/calabrio-competitor-logo.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/calabrio-competitor-logo.svg\" alt=\"\" ><\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"competitor-table-block__title body-medium hidden p-c\/m text-text-primary-aaa lg:block\">\n\t\t\t\t\t\t\t\t<span>Calabrio ONE<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<div class=\"flex\">\n\t\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa text-left md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m border-b-thin border-stroke-tertiary\">\n\t\t\t\t\t\t<span>Gartner Rating<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"background-color: #D2F3FA66\">\n\t\t\t\t\t<div class=\"p-c\/m border-b-thin border-stroke-tertiary\" data-table-item=\"ratings\">\n\t\t\t\t\t\t<div class=\"py-c\/s\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"flex items-center justify-center gap-c\/s\" data-rating=\"4.5\">\n\t\t\t\t\t\t\t\t<div class=\"Stars\" style=\"--rating: 4.5;\" aria-label=\"Rating of this product is 4.5 out of 5.\"><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"rating\">\n\t\t\t\t\t\t\t\t4.5\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wysiwyg--small mt-c\/s text-text-secondary-aa\">\n\t\t\t\t\t\t\t\t\t340 Commentaires\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"flex items-center w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa text-left md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m border-b-thin border-stroke-tertiary\">\n\t\t\t\t\t\t\t\t<span>Classement G2<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"background-color: #D2F3FA66\">\n\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tclass=\"flex justify-center h-full p-c\/m flex justify-center h-full p-c\/m   border-b-thin border-stroke-tertiary\"\n\t\t\t\t\t\t\t\tdata-table-item=\"chart-0\"\n\t\t\t\t\t\t\t\tdata-table-item-type=\"text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col gap-2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\t\tclass=\"wysiwyg--small text-text-secondary-aa\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"Stars\" style=\"--rating: 4.5\" aria-label=\"Rating of this product is 4.5 out of 5\"><\/div>\n<div class=\"rating\">4.5<\/div>\n<p>326 Examens<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"flex items-center w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa text-left md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m border-b-thin border-stroke-tertiary\">\n\t\t\t\t\t\t\t\t<span>D\u00e9lai moyen de retour sur investissement<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"background-color: #D2F3FA66\">\n\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tclass=\"flex justify-center h-full p-c\/m flex justify-center h-full p-c\/m   border-b-thin border-stroke-tertiary\"\n\t\t\t\t\t\t\t\tdata-table-item=\"chart-1\"\n\t\t\t\t\t\t\t\tdata-table-item-type=\"text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col gap-2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"body-medium font-medium text-text-primary-aaa empty:hidden\">\n\t\t\t\t\t\t\t\t\t\t\t\t22 mois\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\t\tclass=\"wysiwyg--small text-text-secondary-aa\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"flex text-left\">\n\t\t\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m\">\n\t\t\t\t\t\t\t<span>Article vedette<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"background-color: #D2F3FA66\">\n\t\t\t\t\t\t<div class=\"p-c\/m border-b-thin border-stroke-tertiary\" data-table-item=\"percentage\">\n\t\t\t\t\t\t\t<div class=\"js-wrap image lint-ignore\n\tmin-w-10 h-10 inline-flex justify-center items-center\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img w-full h-full\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" alt=\"\" ><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"mt-c\/s display-small text-text-highlight-aaa\">\n\t\t\t\t\t\t\t\t\t91%\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"mt-c\/s wysiwyg font-medium text-text-primary-aaa\">\n\t\t\t\t\t\t\t\t\tScore de satisfaction G2\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"flex\">\n\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"flex items-center w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa text-left md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m\">\n\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"background-color: #D2F3FA66\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"flex justify-center h-full p-c\/m\"\n\t\t\t\t\t\t\tdata-table-item=\"link\"\n\t\t\t\t\t\t\tdata-table-item-type=\"link\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-tertiary btn-tertiary--left-align\"\n\t\t href=\"\/book-a-demo\/\" title=\"Book a Demo\" aria-label=\"Book a Demo\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore text-text-action\"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Book a Demo<\/span>\n\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t<div class=\"flex\">\n\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t<span><\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"w-1\/2 pb-c\/xl md:flex-auto rounded-b-l\" style=\"background-color: #D2F3FA66\"><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section><section class=\"competitor-table-block swiper-slide lg:border-l-thin lg:border-stroke-tertiary\">\n\t\t\t<h3\n\t\t\tclass=\"competitor-table-block__title flex items-center justify-center min-h-c\/m mb-4 px-c\/xxl body-large font-medium text-text-primary-aaa lg:hidden\"\n\t\t\tdata-table-item=\"title\">\n\t\t\t<span class=\"px-gutter\">Verint<\/span>\n\t\t<\/h3>\n\t\n\t<div class=\"competitor-table-block__inner text-center\">\n\t\t<div class=\"flex\">\n\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\"><span><\/span><\/div>\n\t\t\t<div class=\"w-1\/2 pb-c\/xl md:flex-auto rounded-t-l\" style=\"\"><\/div>\n\t\t<\/div>\n\n\t\t\t\t\t<div class=\"competitor-table-block__row-top flex\">\n\t\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t<div class=\"h-full border-b-thin border-stroke-tertiary\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"\">\n\t\t\t\t\t<div class=\"border-b-thin border-stroke-tertiary\" data-table-item=\"logo\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"js-wrap image lint-ignore\n\tw-full h-c\/xl inline-flex justify-center items-center image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img w-full h-full\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/verint-competitor-logo.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/verint-competitor-logo.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/verint-competitor-logo.svg\" alt=\"\" ><\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"competitor-table-block__title body-medium hidden p-c\/m text-text-primary-aaa lg:block\">\n\t\t\t\t\t\t\t\t<span>Verint<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<div class=\"flex\">\n\t\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa text-left md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m border-b-thin border-stroke-tertiary\">\n\t\t\t\t\t\t<span>Gartner Rating<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"\">\n\t\t\t\t\t<div class=\"p-c\/m border-b-thin border-stroke-tertiary\" data-table-item=\"ratings\">\n\t\t\t\t\t\t<div class=\"py-c\/s\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"flex items-center justify-center gap-c\/s\" data-rating=\"4.2\">\n\t\t\t\t\t\t\t\t<div class=\"Stars\" style=\"--rating: 4.2;\" aria-label=\"Rating of this product is 4.2 out of 5.\"><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"rating\">\n\t\t\t\t\t\t\t\t4.2\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wysiwyg--small mt-c\/s text-text-secondary-aa\">\n\t\t\t\t\t\t\t\t\t140 commentaires\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"flex items-center w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa text-left md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m border-b-thin border-stroke-tertiary\">\n\t\t\t\t\t\t\t\t<span>Classement G2<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"\">\n\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tclass=\"flex justify-center h-full p-c\/m flex justify-center h-full p-c\/m   border-b-thin border-stroke-tertiary\"\n\t\t\t\t\t\t\t\tdata-table-item=\"chart-0\"\n\t\t\t\t\t\t\t\tdata-table-item-type=\"text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col gap-2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\t\tclass=\"wysiwyg--small text-text-secondary-aa\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"Stars\" style=\"--rating: 4.3\" aria-label=\"Rating of this product is 4.2 out of 5\"><\/div>\n<div class=\"rating\">4.2<\/div>\n<p>270 Commentaires<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"flex items-center w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa text-left md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m border-b-thin border-stroke-tertiary\">\n\t\t\t\t\t\t\t\t<span>D\u00e9lai moyen de retour sur investissement<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"\">\n\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tclass=\"flex justify-center h-full p-c\/m flex justify-center h-full p-c\/m   border-b-thin border-stroke-tertiary\"\n\t\t\t\t\t\t\t\tdata-table-item=\"chart-1\"\n\t\t\t\t\t\t\t\tdata-table-item-type=\"text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col gap-2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"body-medium font-medium text-text-primary-aaa empty:hidden\">\n\t\t\t\t\t\t\t\t\t\t\t\t31 mois\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\t\tclass=\"wysiwyg--small text-text-secondary-aa\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"flex text-left\">\n\t\t\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m\">\n\t\t\t\t\t\t\t<span>Article vedette<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"\">\n\t\t\t\t\t\t<div class=\"p-c\/m border-b-thin border-stroke-tertiary\" data-table-item=\"percentage\">\n\t\t\t\t\t\t\t<div class=\"js-wrap image lint-ignore\n\tmin-w-10 h-10 inline-flex justify-center items-center\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img w-full h-full\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" alt=\"\" ><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"mt-c\/s display-small text-text-highlight-aaa\">\n\t\t\t\t\t\t\t\t\t61%\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"mt-c\/s wysiwyg font-medium text-text-primary-aaa\">\n\t\t\t\t\t\t\t\t\tScore de satisfaction G2\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"flex\">\n\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"flex items-center w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa text-left md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m\">\n\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"flex justify-center h-full p-c\/m\"\n\t\t\t\t\t\t\tdata-table-item=\"link\"\n\t\t\t\t\t\t\tdata-table-item-type=\"link\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-tertiary btn-tertiary--left-align\"\n\t\t href=\"https:\/\/www.calabrio.com\/calabrio-vs-verint-wfm\/\" title=\"Learn more\" aria-label=\"Learn more\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore text-text-action\"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Learn more<\/span>\n\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t<div class=\"flex\">\n\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t<span><\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"w-1\/2 pb-c\/xl md:flex-auto rounded-b-l\" style=\"\"><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section><section class=\"competitor-table-block swiper-slide lg:border-l-thin lg:border-stroke-tertiary\">\n\t\t\t<h3\n\t\t\tclass=\"competitor-table-block__title flex items-center justify-center min-h-c\/m mb-4 px-c\/xxl body-large font-medium text-text-primary-aaa lg:hidden\"\n\t\t\tdata-table-item=\"title\">\n\t\t\t<span class=\"px-gutter\">NiCE WFM<\/span>\n\t\t<\/h3>\n\t\n\t<div class=\"competitor-table-block__inner text-center\">\n\t\t<div class=\"flex\">\n\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\"><span><\/span><\/div>\n\t\t\t<div class=\"w-1\/2 pb-c\/xl md:flex-auto rounded-t-l\" style=\"\"><\/div>\n\t\t<\/div>\n\n\t\t\t\t\t<div class=\"competitor-table-block__row-top flex\">\n\t\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t<div class=\"h-full border-b-thin border-stroke-tertiary\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"\">\n\t\t\t\t\t<div class=\"border-b-thin border-stroke-tertiary\" data-table-item=\"logo\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"js-wrap image lint-ignore\n\tw-full h-c\/xl inline-flex justify-center items-center image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img w-full h-full\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/nice-competitor-logo.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/nice-competitor-logo.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/nice-competitor-logo.svg\" alt=\"\" ><\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"competitor-table-block__title body-medium hidden p-c\/m text-text-primary-aaa lg:block\">\n\t\t\t\t\t\t\t\t<span>NiCE WFM<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<div class=\"flex\">\n\t\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa text-left md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m border-b-thin border-stroke-tertiary\">\n\t\t\t\t\t\t<span>Gartner Rating<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"\">\n\t\t\t\t\t<div class=\"p-c\/m border-b-thin border-stroke-tertiary\" data-table-item=\"ratings\">\n\t\t\t\t\t\t<div class=\"py-c\/s\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"flex items-center justify-center gap-c\/s\" data-rating=\"4.3\">\n\t\t\t\t\t\t\t\t<div class=\"Stars\" style=\"--rating: 4.3;\" aria-label=\"Rating of this product is 4.3 out of 5.\"><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"rating\">\n\t\t\t\t\t\t\t\t4.3\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wysiwyg--small mt-c\/s text-text-secondary-aa\">\n\t\t\t\t\t\t\t\t\t1.721 Examens\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"flex items-center w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa text-left md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m border-b-thin border-stroke-tertiary\">\n\t\t\t\t\t\t\t\t<span>Classement G2<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"\">\n\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tclass=\"flex justify-center h-full p-c\/m flex justify-center h-full p-c\/m   border-b-thin border-stroke-tertiary\"\n\t\t\t\t\t\t\t\tdata-table-item=\"chart-0\"\n\t\t\t\t\t\t\t\tdata-table-item-type=\"text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col gap-2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\t\tclass=\"wysiwyg--small text-text-secondary-aa\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"Stars\" style=\"--rating: 4.2\" aria-label=\"Rating of this product is 4.2 out of 5\"><\/div>\n<div class=\"rating\">4.2<\/div>\n<p>475 Reviews (en anglais)<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"flex items-center w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa text-left md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m border-b-thin border-stroke-tertiary\">\n\t\t\t\t\t\t\t\t<span>D\u00e9lai moyen de retour sur investissement<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"\">\n\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tclass=\"flex justify-center h-full p-c\/m flex justify-center h-full p-c\/m   border-b-thin border-stroke-tertiary\"\n\t\t\t\t\t\t\t\tdata-table-item=\"chart-1\"\n\t\t\t\t\t\t\t\tdata-table-item-type=\"text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col gap-2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"body-medium font-medium text-text-primary-aaa empty:hidden\">\n\t\t\t\t\t\t\t\t\t\t\t\t35 mois\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\t\tclass=\"wysiwyg--small text-text-secondary-aa\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"flex text-left\">\n\t\t\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m\">\n\t\t\t\t\t\t\t<span>Article vedette<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"\">\n\t\t\t\t\t\t<div class=\"p-c\/m border-b-thin border-stroke-tertiary\" data-table-item=\"percentage\">\n\t\t\t\t\t\t\t<div class=\"js-wrap image lint-ignore\n\tmin-w-10 h-10 inline-flex justify-center items-center\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img w-full h-full\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" alt=\"\" ><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"mt-c\/s display-small text-text-highlight-aaa\">\n\t\t\t\t\t\t\t\t\t51%\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"mt-c\/s wysiwyg font-medium text-text-primary-aaa\">\n\t\t\t\t\t\t\t\t\tScore de satisfaction G2\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"flex\">\n\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"flex items-center w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa text-left md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m\">\n\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"flex justify-center h-full p-c\/m\"\n\t\t\t\t\t\t\tdata-table-item=\"link\"\n\t\t\t\t\t\t\tdata-table-item-type=\"link\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-tertiary btn-tertiary--left-align\"\n\t\t href=\"https:\/\/www.calabrio.com\/calabrio-vs-nice-wfm\/\" title=\"Learn more\" aria-label=\"Learn more\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore text-text-action\"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Learn more<\/span>\n\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t<div class=\"flex\">\n\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t<span><\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"w-1\/2 pb-c\/xl md:flex-auto rounded-b-l\" style=\"\"><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section><section class=\"competitor-table-block swiper-slide lg:border-l-thin lg:border-stroke-tertiary\">\n\t\t\t<h3\n\t\t\tclass=\"competitor-table-block__title flex items-center justify-center min-h-c\/m mb-4 px-c\/xxl body-large font-medium text-text-primary-aaa lg:hidden\"\n\t\t\tdata-table-item=\"title\">\n\t\t\t<span class=\"px-gutter\">Aspect Workforce<\/span>\n\t\t<\/h3>\n\t\n\t<div class=\"competitor-table-block__inner text-center\">\n\t\t<div class=\"flex\">\n\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\"><span><\/span><\/div>\n\t\t\t<div class=\"w-1\/2 pb-c\/xl md:flex-auto rounded-t-l\" style=\"\"><\/div>\n\t\t<\/div>\n\n\t\t\t\t\t<div class=\"competitor-table-block__row-top flex\">\n\t\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t<div class=\"h-full border-b-thin border-stroke-tertiary\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"\">\n\t\t\t\t\t<div class=\"border-b-thin border-stroke-tertiary\" data-table-item=\"logo\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"js-wrap image lint-ignore\n\tw-full h-c\/xl inline-flex justify-center items-center image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img w-full h-full\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/aspect-competitor-logo.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/aspect-competitor-logo.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/aspect-competitor-logo.svg\" alt=\"\" ><\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"competitor-table-block__title body-medium hidden p-c\/m text-text-primary-aaa lg:block\">\n\t\t\t\t\t\t\t\t<span>Aspect Workforce<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<div class=\"flex\">\n\t\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa text-left md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m border-b-thin border-stroke-tertiary\">\n\t\t\t\t\t\t<span>Gartner Rating<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"\">\n\t\t\t\t\t<div class=\"p-c\/m border-b-thin border-stroke-tertiary\" data-table-item=\"ratings\">\n\t\t\t\t\t\t<div class=\"py-c\/s\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"flex items-center justify-center gap-c\/s\" data-rating=\"4\">\n\t\t\t\t\t\t\t\t<div class=\"Stars\" style=\"--rating: 4;\" aria-label=\"Rating of this product is 4 out of 5.\"><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"rating\">\n\t\t\t\t\t\t\t\t4\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wysiwyg--small mt-c\/s text-text-secondary-aa\">\n\t\t\t\t\t\t\t\t\t90 Commentaires\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"flex items-center w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa text-left md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m border-b-thin border-stroke-tertiary\">\n\t\t\t\t\t\t\t\t<span>Classement G2<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"\">\n\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tclass=\"flex justify-center h-full p-c\/m flex justify-center h-full p-c\/m   border-b-thin border-stroke-tertiary\"\n\t\t\t\t\t\t\t\tdata-table-item=\"chart-0\"\n\t\t\t\t\t\t\t\tdata-table-item-type=\"text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col gap-2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\t\tclass=\"wysiwyg--small text-text-secondary-aa\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"Stars\" style=\"--rating: 4.3\" aria-label=\"Rating of this product is 4.3 out of 5\"><\/div>\n<div class=\"rating\">4.3<\/div>\n<p>88 Commentaires<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"flex items-center w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa text-left md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m border-b-thin border-stroke-tertiary\">\n\t\t\t\t\t\t\t\t<span>D\u00e9lai moyen de retour sur investissement<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"\">\n\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tclass=\"flex justify-center h-full p-c\/m flex justify-center h-full p-c\/m   border-b-thin border-stroke-tertiary\"\n\t\t\t\t\t\t\t\tdata-table-item=\"chart-1\"\n\t\t\t\t\t\t\t\tdata-table-item-type=\"text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col gap-2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"body-medium font-medium text-text-primary-aaa empty:hidden\">\n\t\t\t\t\t\t\t\t\t\t\t\t27 mois\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\t\tclass=\"wysiwyg--small text-text-secondary-aa\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"flex text-left\">\n\t\t\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m\">\n\t\t\t\t\t\t\t<span>Article vedette<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"\">\n\t\t\t\t\t\t<div class=\"p-c\/m border-b-thin border-stroke-tertiary\" data-table-item=\"percentage\">\n\t\t\t\t\t\t\t<div class=\"js-wrap image lint-ignore\n\tmin-w-10 h-10 inline-flex justify-center items-center\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img w-full h-full\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" alt=\"\" ><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"mt-c\/s display-small text-text-highlight-aaa\">\n\t\t\t\t\t\t\t\t\t68%\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"mt-c\/s wysiwyg font-medium text-text-primary-aaa\">\n\t\t\t\t\t\t\t\t\tScore de satisfaction G2\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"flex\">\n\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"flex items-center w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa text-left md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m\">\n\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"flex justify-center h-full p-c\/m\"\n\t\t\t\t\t\t\tdata-table-item=\"link\"\n\t\t\t\t\t\t\tdata-table-item-type=\"link\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-tertiary btn-tertiary--left-align\"\n\t\t href=\"https:\/\/www.calabrio.com\/calabrio-vs-aspect-workforce\/\" title=\"Learn more\" aria-label=\"Learn more\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore text-text-action\"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Learn more<\/span>\n\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t<div class=\"flex\">\n\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t<span><\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"w-1\/2 pb-c\/xl md:flex-auto rounded-b-l\" style=\"\"><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\t<\/div>\n\t\n\t\t\t\t\t<button\n\t\t\t\tclass=\"swiper-button-prev\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive pr\u00e9c\u00e9dente du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\t<button\n\t\t\t\tclass=\"swiper-button-next\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive suivante du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\n\t\n\t\t<\/section>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\t\t<style>\n\t[data-theme-block-id=\"block_6980877f12b8ee6b27663e8720e5eef8\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 96px !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\n<section\n\tid=\"\"\n\tclass=\"flex flex-col gap-l\/xxl md:gap-l\/m py-l\/xxl container card-grid\"\n\tdata-theme-block-id=\"block_8abc30208dc43bedb799255e0f107142\"\n\tdata-aos=\"fade-up\"\n>\n\t\n\t<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_8abc30208dc43bedb799255e0f107142\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 24px !important;\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 0px !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 24px !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<section\n\tid=\"\"\n\tdata-theme-block-id=\"block_438603e52a35f3eac8194d6781efe4e8\"\n\tstyle=\"background-color: #d2f3fa\"\n\t>\n\t\t<div class=\"section-header lint-ignore\" style=\"background-color: #d2f3fa\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"w-full xl:px-page-margin py-l\/m md:pt-0 lg:py-l\/m mx-auto text-center flex flex-col gap-c\/l\">\n\t\t\t\t\t\t\t\t<h2\t\t\t\tstyle=\"\"\n\t\t\t\tclass=\"button-link-large !tracking-wider text-text-highlight-aaa flex flex-col md:flex-row items-center\n\t\t\t\tjustify-center gap-c\/s md:gap-c\/xs py-c\/s\"\n\t\t\t\tdata-aos=\"fade-down\"\n\t\t\t\t>\n\t\t\t\t<span\n\t\t\t\t\tclass=\"icon rounded-full flex items-center justify-center text-black [&#038;_svg]:w-[var(--Base-Grid-Grid-24)] [&#038;_svg]:h-[var(--Base-Grid-Grid-24)]\"\n\t\t\t\t\tstyle=\"color: #080F21;background-color: #EEF0F6\"\n\t\t\t\t\taria-hidden=\"true\">\n\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\tAvis des clients\t\t\t<\/h2 >\n\t\t\t\n\t\t\t\t\t\t<h3\t\t\tstyle=\"color: #080F21\"\n\t\t\tclass=\"heading-medium text-primary\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\tLeaders dans le domaine de l&rsquo;intelligence du travail et des conversations\t\t<\/h3 >\n\t\t\n\t\t\t\t\t<div\n\t\t\t\tclass=\"wysiwyg text-navy-40\"\n\t\t\t\tstyle=\"color: #344679\"\n\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\t<p>D\u00e9couvrez pourquoi les clients choisissent Calabrio pour transformer rapidement les informations en actions g\u00e9n\u00e9ratrices de revenus.<\/p>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_438603e52a35f3eac8194d6781efe4e8\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 24px !important;\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 96px !important;\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_438603e52a35f3eac8194d6781efe4e8\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 24px !important;\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 96px !important;\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n<section\n\tid=\"\"\n\tclass=\"customer-reviews\"\n\tstyle=\"background-color: #D2F3FA\"\n>\n\t<div\n\t\tclass=\"container py-l\/xxl md:py-l\/m lg:py-l\/xxl !px-0\"\n\t\tdata-theme-block-id=\"block_38a880cf2713e92fed43a4a043989d0d\"\n\t\tdata-aos=\"fade-up\"\n\t>\n\t\t\t\t\t<div class=\"hidden lg:block pb-l\/xxl\">\n\t\t\t\t\n\t<section\n\tclass=\"swiper  swiper--navigation-rounded\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1,\"spaceBetween\":0,\"loop\":true,\"navigation\":{\"nextEl\":\".swiper-button-next\",\"prevEl\":\".swiper-button-prev\"}}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper\">\n\t\n<div class=\"w-full !h-auto px-page-margin  swiper-slide\">\n\t<div class=\"flex h-full flex-row justify-between gap-gutter\">\n\t\t<div class=\"w-[50%]\">\n\t\t\t\n<div\n\tclass=\"h-full !flex flex-col !justify-between p-c\/l bg-background-primary min-h-[198px] lint-ignore\"\n\t>\n\t\t\t<div class=\" body-xl\">&quot;C&#039;est le meilleur syst\u00e8me \u00e0 utiliser pour la gestion du personnel dans l&#039;industrie du BPO. Le suivi en direct du statut et des horaires des employ\u00e9s permet d&#039;\u00e9viter les heures perdues. Vous pouvez \u00e9galement acc\u00e9der aux enregistrements quotidiens des flux de travail des agents. L&#039;\u00e9vitement du travail peut \u00eatre facilement d\u00e9termin\u00e9 par cet outil.&quot;<\/div>\n\t\t<div class=\"flex flex-row justify-between\">\n\t\t<div>\n\t\t\t\t\t\t\t<p class=\"body-medium font-medium\">Charles Angelo V<\/p>\n\t\t\t\t\t\t\t\t\t\t<p class=\"body-small\">Charles Angelo V., Analyste qualit\u00e9 externalisation\/d\u00e9localisation<\/p>\n\t\t\t\t\t<\/div>\n\t\t<div class=\"w-[var(--Base-Grid-Grid-40)] h-[var(--Base-Grid-Grid-40)]\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\timage--contain w-full h-full\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/capterra-large.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/capterra-large.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/capterra-large.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t\t<\/div>\n\t\t<div class=\"w-[50%] flex flex-col gap-gutter justify-between\">\n\t\t\t\n<div\n\tclass=\"h-full !flex flex-col !justify-between p-c\/l bg-background-primary min-h-[198px] !h-auto lint-ignore\"\n\t>\n\t\t\t<div class=\" body-medium\">&quot;Nous disposons d&#039;une main-d&#039;\u0153uvre internationale et Calabrio nous a permis de planifier et de g\u00e9rer la couverture dans le monde entier.<\/div>\n\t\t<div class=\"flex flex-row justify-between\">\n\t\t<div>\n\t\t\t\t\t\t\t<p class=\"body-medium font-medium\">Lisa P<\/p>\n\t\t\t\t\t\t\t\t\t\t<p class=\"body-small\">Lisa P., Analyste du personnel d&#039;entreprise<\/p>\n\t\t\t\t\t<\/div>\n\t\t<div class=\"w-[var(--Base-Grid-Grid-40)] h-[var(--Base-Grid-Grid-40)]\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\timage--contain w-full h-full\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t\t\t\n<div\n\tclass=\"h-full !flex flex-col !justify-between p-c\/l bg-background-primary min-h-[198px] !h-auto !h-auto lint-ignore\"\n\t>\n\t\t\t<div class=\" body-medium\">&quot;J&#039;\u00e9tais un utilisateur de longue date d&#039;un autre outil WFM lorsque j&#039;ai commenc\u00e9 \u00e0 utiliser Calabrio pour m&#039;aider \u00e0 faire des pr\u00e9visions et des plannings. La courbe d&#039;apprentissage a \u00e9t\u00e9 tr\u00e8s intuitive pour saisir les volumes d&#039;appels et les pr\u00e9visions bas\u00e9es sur les facteurs historiques. Je trouve qu&#039;il est tr\u00e8s facile de configurer de nouveaux utilisateurs et d&#039;\u00e9tablir des plannings.&quot;<\/div>\n\t\t<div class=\"flex flex-row justify-between\">\n\t\t<div>\n\t\t\t\t\t\t\t<p class=\"body-medium font-medium\">Brian W<\/p>\n\t\t\t\t\t\t\t\t\t\t<p class=\"body-small\">Brian W., planificateur de la gestion des effectifs pour le march\u00e9 interm\u00e9diaire<\/p>\n\t\t\t\t\t<\/div>\n\t\t<div class=\"w-[var(--Base-Grid-Grid-40)] h-[var(--Base-Grid-Grid-40)]\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\timage--contain w-full h-full\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n\t\n\t\t\t\t\t<button\n\t\t\t\tclass=\"swiper-button-prev\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive pr\u00e9c\u00e9dente du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\t<button\n\t\t\t\tclass=\"swiper-button-next\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive suivante du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\n\t\n\t\t<\/section>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"lg:hidden overflow-hidden pb-l\/xxl md:pb-l\/m\">\n\t\t\t\t\n\t<section\n\tclass=\"swiper  swiper--navigation-rounded swiper--margin-two-sides\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1.282,\"spaceBetween\":16,\"breakpoints\":{\"680\":{\"slidesPerView\":1.66}},\"navigation\":{\"nextEl\":\".swiper-button-next\",\"prevEl\":\".swiper-button-prev\"}}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper\">\n\t\n<div\n\tclass=\"h-full !flex flex-col !justify-between p-c\/l bg-background-primary swiper-slide !h-auto min-h-[280px] gap-c\/m lint-ignore\"\n\t>\n\t\t\t<div class=\" body-medium\">&quot;C&#039;est le meilleur syst\u00e8me \u00e0 utiliser pour la gestion du personnel dans l&#039;industrie du BPO. Le suivi en direct du statut et des horaires des employ\u00e9s permet d&#039;\u00e9viter les heures perdues. Vous pouvez \u00e9galement acc\u00e9der aux enregistrements quotidiens des flux de travail des agents. L&#039;\u00e9vitement du travail peut \u00eatre facilement d\u00e9termin\u00e9 par cet outil.&quot;<\/div>\n\t\t<div class=\"flex flex-row justify-between\">\n\t\t<div>\n\t\t\t\t\t\t\t<p class=\"body-medium font-medium\">Charles Angelo V<\/p>\n\t\t\t\t\t\t\t\t\t\t<p class=\"body-small\">Charles Angelo V., Analyste qualit\u00e9 externalisation\/d\u00e9localisation<\/p>\n\t\t\t\t\t<\/div>\n\t\t<div class=\"w-[var(--Base-Grid-Grid-40)] h-[var(--Base-Grid-Grid-40)]\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\timage--contain w-full h-full\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/capterra-large.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/capterra-large.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/capterra-large.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div\n\tclass=\"h-full !flex flex-col !justify-between p-c\/l bg-background-primary swiper-slide !h-auto min-h-[280px] gap-c\/m lint-ignore\"\n\t>\n\t\t\t<div class=\" body-medium\">&quot;Nous disposons d&#039;une main-d&#039;\u0153uvre internationale et Calabrio nous a permis de planifier et de g\u00e9rer la couverture dans le monde entier.<\/div>\n\t\t<div class=\"flex flex-row justify-between\">\n\t\t<div>\n\t\t\t\t\t\t\t<p class=\"body-medium font-medium\">Lisa P<\/p>\n\t\t\t\t\t\t\t\t\t\t<p class=\"body-small\">Lisa P., Analyste du personnel d&#039;entreprise<\/p>\n\t\t\t\t\t<\/div>\n\t\t<div class=\"w-[var(--Base-Grid-Grid-40)] h-[var(--Base-Grid-Grid-40)]\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\timage--contain w-full h-full\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div\n\tclass=\"h-full !flex flex-col !justify-between p-c\/l bg-background-primary swiper-slide !h-auto min-h-[280px] gap-c\/m lint-ignore\"\n\t>\n\t\t\t<div class=\" body-medium\">&quot;J&#039;\u00e9tais un utilisateur de longue date d&#039;un autre outil WFM lorsque j&#039;ai commenc\u00e9 \u00e0 utiliser Calabrio pour m&#039;aider \u00e0 faire des pr\u00e9visions et des plannings. La courbe d&#039;apprentissage a \u00e9t\u00e9 tr\u00e8s intuitive pour saisir les volumes d&#039;appels et les pr\u00e9visions bas\u00e9es sur les facteurs historiques. Je trouve qu&#039;il est tr\u00e8s facile de configurer de nouveaux utilisateurs et d&#039;\u00e9tablir des plannings.&quot;<\/div>\n\t\t<div class=\"flex flex-row justify-between\">\n\t\t<div>\n\t\t\t\t\t\t\t<p class=\"body-medium font-medium\">Brian W<\/p>\n\t\t\t\t\t\t\t\t\t\t<p class=\"body-small\">Brian W., planificateur de la gestion des effectifs pour le march\u00e9 interm\u00e9diaire<\/p>\n\t\t\t\t\t<\/div>\n\t\t<div class=\"w-[var(--Base-Grid-Grid-40)] h-[var(--Base-Grid-Grid-40)]\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\timage--contain w-full h-full\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n\t\n\t\t\t\t\t<button\n\t\t\t\tclass=\"swiper-button-prev\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive pr\u00e9c\u00e9dente du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\t<button\n\t\t\t\tclass=\"swiper-button-next\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive suivante du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\n\t\n\t\t<\/section>\n\t\t\t<\/div>\n\t\t\t\t\n\t<div class=\"relative overflow-hidden max-w-[1440px] mx-auto\">\n\t\t\n\t<section\n\tclass=\"swiper  flex justify-center w-full aos-init aos-animate\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":2.856,\"spaceBetween\":18,\"autoplay\":{\"delay\":0,\"disableOnInteraction\":false},\"allowTouchMove\":false,\"loop\":true,\"speed\":2000,\"breakpoints\":{\"744\":{\"slidesPerView\":5.39,\"spaceBetween\":16},\"1024\":{\"slidesPerView\":7,\"spaceBetween\":32},\"1440\":{\"slidesPerView\":10.4,\"spaceBetween\":32}}}'\n\tdata-aos=\"swiper-slide-left\"\n\tdata-aos-duration=\"1000\"\n\t>\n\t<div class=\"swiper-wrapper\">\n\t<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_Mid-Market_EMEA_Leader.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_Mid-Market_EMEA_Leader.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_Mid-Market_EMEA_Leader.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_MiddleEastAfrica_Leader.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_MiddleEastAfrica_Leader.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_MiddleEastAfrica_Leader.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_Leader.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_Leader.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_Leader.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_EMEA_Leader.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_EMEA_Leader.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_EMEA_Leader.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image 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image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/SpeechAnalytics_HighestUserAdoption_Enterprise_Adoption.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/SpeechAnalytics_HighestUserAdoption_Enterprise_Adoption.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/SpeechAnalytics_HighestUserAdoption_Enterprise_Adoption.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto 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src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_HighPerformer_LatinAmerica_HighPerformer.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_HighPerformer_LatinAmerica_HighPerformer.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_HighPerformer_LatinAmerica_HighPerformer.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" 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data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_BestUsability_Mid-Market_Total.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_BestUsability_Mid-Market_Total.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_BestUsability_Mid-Market_Total.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterQualityAssurance_Leader_EMEA_Leader.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterQualityAssurance_Leader_EMEA_Leader.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterQualityAssurance_Leader_EMEA_Leader.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_Mid-Market_Leader.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_Mid-Market_Leader.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_Mid-Market_Leader.svg\" alt=\"\" ><\/div>\n\t<\/div>\n\t\n\t\t\n\t\n\t\t<\/section>\n\t\t<div class=\"gradient-left absolute top-0 -left-page-margin md:left-0 z-10 w-[159px] h-full\" style=\"background: linear-gradient(-270deg, #D2F3FA 0%, rgba(210, 243, 250, 0.00) 100%)\"><\/div>\n\t\t<div class=\"gradient-right absolute top-0 -right-page-margin md:right-0 z-10 w-[159px] h-full\" style=\"background: linear-gradient(270deg, #D2F3FA 0%, rgba(210, 243, 250, 0.00) 100%)\"><\/div>\n\t<\/div>\n\t\t<\/div>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_38a880cf2713e92fed43a4a043989d0d\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 0px !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 24px !important;\n\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 0px !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 96px !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<section\n\tid=\"\"\n\tdata-theme-block-id=\"block_b676512d1b68aac065408f94c1c0ac83\"\n\tstyle=\"\"\n\t>\n\t\t<div class=\"section-header lint-ignore\" style=\"\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"w-full xl:px-page-margin py-l\/m md:pt-0 lg:py-l\/m mx-auto text-center flex flex-col gap-c\/l\">\n\t\t\t\t\t\t\t\t<h2\t\t\t\tstyle=\"\"\n\t\t\t\tclass=\"button-link-large !tracking-wider text-text-highlight-aaa flex flex-col md:flex-row items-center\n\t\t\t\tjustify-center gap-c\/s md:gap-c\/xs py-c\/s\"\n\t\t\t\tdata-aos=\"fade-down\"\n\t\t\t\t>\n\t\t\t\t<span\n\t\t\t\t\tclass=\"icon rounded-full flex items-center justify-center text-black [&#038;_svg]:w-[var(--Base-Grid-Grid-24)] [&#038;_svg]:h-[var(--Base-Grid-Grid-24)]\"\n\t\t\t\t\tstyle=\"color: #080F21;background-color: #EEF0F6\"\n\t\t\t\t\taria-hidden=\"true\">\n\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\tFoire aux questions\t\t\t<\/h2 >\n\t\t\t\n\t\t\t\t\t\t<h3\t\t\tstyle=\"color: #080F21\"\n\t\t\tclass=\"heading-medium text-primary\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\tVous avez besoin d&rsquo;aide ?\t\t<\/h3 >\n\t\t\n\t\t\t\t\t<div\n\t\t\t\tclass=\"wysiwyg text-navy-40\"\n\t\t\t\tstyle=\"color: #344679\"\n\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\t<p>Obtenez des r\u00e9ponses aux questions fr\u00e9quemment pos\u00e9es sur l&rsquo;intelligence omni-agents.<\/p>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_b676512d1b68aac065408f94c1c0ac83\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_b676512d1b68aac065408f94c1c0ac83\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\t<section\n\t\tclass=\"section-faq relative\"\n\t\tstyle=\"\"\n\t\tid=\"\"\n\t\tdata-theme-block-id=\"block_085cff4fe116b55eec29878fe84abbe2\"\n\t\tdata-aos=\"fade-up\">\n\t\t<div class=\"container pb-l\/xxl\">\n\t\t\t\t\t\t<div class=\"flex flex-col lg:flex-row gap-0 lg:gap-c\/xl lg:py-l\/xs border-t border-stroke-tertiary\">\n\t\t\t\t\t<section\n\t\tclass=\"accordions w-full\"\n\t\tdata-module=\"accordions\"\n\t\tdata-multi-collapse=\"false\"\n\t>\n\t\t<div class=\"flex flex-col lg:grid lg:grid-cols-2 lg:gap-x-c\/xl faq-block\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\tclass=\"group py-c\/m md:py-c\/l border-b border-stroke-tertiary has-[.active]:border-stroke-tertiary \"\n\t\t\t>\n\t\t\t\t<h2 class=\"body-large md:subhead-medium !font-medium content-side-left\">\n\t\t\t\t<button\n\t\t\t\t\ttype=\"button\"\n\t\t\t\t\tid=\"heading-block_085cff4fe116b55eec29878fe84abbe2-0\"\n\t\t\t\t\tclass=\"accordion-button flex items-center justify-between w-full\"\n\t\t\t\t\tdata-toggle=\"collapse\"\n\t\t\t\t\tdata-index=\"0\"\n\t\t\t\t\tdata-target=\"content-block_085cff4fe116b55eec29878fe84abbe2-0\"\n\t\t\t\t\taria-expanded=\"false\"\n\t\t\t\t\taria-controls=\"content-block_085cff4fe116b55eec29878fe84abbe2-0\"\n\t\t\t\t\tdata-accordion-heading=\"\"\n\t\t\t\t\tstyle=\"\"\n\t\t\t\t>\n\t\t\t\t\t<span class=\"accordion-heading mr-c\/m text-left font-medium leading-[1.25]\">\n\t\t\t\t\t\tQu&#039;est-ce que l&#039;intelligence inter-agents ?\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"md:hidden accordion-icon transition-transform duration-1000 ease-in-out transform group-[.active]:hidden rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Instance\">\n<path id=\"Icon\" d=\"M9.5 4.39453V14.8945M4.25 9.64453H14.75\" stroke=\"#080F21\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"md:!hidden accordion-icon transition-transform duration-1000 ease-in-out transform hidden group-[.active]:block rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Instance\">\n<path id=\"Icon\" d=\"M4.25 9.64453H14.75\" stroke=\"#080F21\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"hidden md:block accordion-icon group-[.active]:bg-background-accent group-[.active]:rotate-90 transition-transform duration-300 transform rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"17\" height=\"17\" viewBox=\"0 0 17 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M3.83398 8.17008H13.1673M13.1673 8.17008L8.50065 3.50342M13.1673 8.17008L8.50065 12.8368\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/button>\n\t\t\t<\/h2>\n\t\t\t<div\n\t\t\t\tid=\"content-block_085cff4fe116b55eec29878fe84abbe2-0\"\n\t\t\t\tclass=\"max-h-0 overflow-hidden transition-all duration-300 ease-in-out group-[.active]:mt-c\/s group-[.active]:mb-c\/m md:mb-0 lint-ignore body-small\"\n\t\t\t\trole=\"region\"\n\t\t\t\tdata-accordion-content\n\t\t\t\taria-labelledby=\"heading-block_085cff4fe116b55eec29878fe84abbe2-0\"\n\t\t\t>\n\t\t\t\t<div\n\t\t\t\t\tclass=\"block w-full wysiwyg--small text-text-primary-aaa\"\n\t\t\t\t\tstyle=\"\"\n\t\t\t\t>\n\t\t\t\t\t<p>La \u00ab\u00a0Omni-Agent Intelligence\u00a0\u00bb est une nouvelle fa\u00e7on de consolider les informations provenant des agents humains et virtuels dans un cadre unique et unifi\u00e9. Il offre une notation standardis\u00e9e, une visibilit\u00e9 de bout en bout et la possibilit\u00e9 de comparer et d&rsquo;analyser \u00e9quitablement les performances de l&rsquo;ensemble du personnel. Le tableau de bord est l&rsquo;une des caract\u00e9ristiques de cette capacit\u00e9, qui permet aux dirigeants d&rsquo;avoir une vue en temps r\u00e9el et exploitable des donn\u00e9es.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\tclass=\"group py-c\/m md:py-c\/l border-b border-stroke-tertiary has-[.active]:border-stroke-tertiary \"\n\t\t\t>\n\t\t\t\t<h2 class=\"body-large md:subhead-medium !font-medium content-side-left\">\n\t\t\t\t<button\n\t\t\t\t\ttype=\"button\"\n\t\t\t\t\tid=\"heading-block_085cff4fe116b55eec29878fe84abbe2-1\"\n\t\t\t\t\tclass=\"accordion-button flex items-center justify-between w-full\"\n\t\t\t\t\tdata-toggle=\"collapse\"\n\t\t\t\t\tdata-index=\"1\"\n\t\t\t\t\tdata-target=\"content-block_085cff4fe116b55eec29878fe84abbe2-1\"\n\t\t\t\t\taria-expanded=\"false\"\n\t\t\t\t\taria-controls=\"content-block_085cff4fe116b55eec29878fe84abbe2-1\"\n\t\t\t\t\tdata-accordion-heading=\"\"\n\t\t\t\t\tstyle=\"\"\n\t\t\t\t>\n\t\t\t\t\t<span class=\"accordion-heading mr-c\/m text-left font-medium leading-[1.25]\">\n\t\t\t\t\t\tPourquoi est-il important d&#039;analyser \u00e0 la fois les agents humains et les agents virtuels ?\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"md:hidden accordion-icon transition-transform duration-1000 ease-in-out transform group-[.active]:hidden rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Instance\">\n<path id=\"Icon\" d=\"M9.5 4.39453V14.8945M4.25 9.64453H14.75\" stroke=\"#080F21\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"md:!hidden accordion-icon transition-transform duration-1000 ease-in-out transform hidden group-[.active]:block rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Instance\">\n<path id=\"Icon\" d=\"M4.25 9.64453H14.75\" stroke=\"#080F21\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"hidden md:block accordion-icon group-[.active]:bg-background-accent group-[.active]:rotate-90 transition-transform duration-300 transform rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"17\" height=\"17\" viewBox=\"0 0 17 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M3.83398 8.17008H13.1673M13.1673 8.17008L8.50065 3.50342M13.1673 8.17008L8.50065 12.8368\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/button>\n\t\t\t<\/h2>\n\t\t\t<div\n\t\t\t\tid=\"content-block_085cff4fe116b55eec29878fe84abbe2-1\"\n\t\t\t\tclass=\"max-h-0 overflow-hidden transition-all duration-300 ease-in-out group-[.active]:mt-c\/s group-[.active]:mb-c\/m md:mb-0 lint-ignore body-small\"\n\t\t\t\trole=\"region\"\n\t\t\t\tdata-accordion-content\n\t\t\t\taria-labelledby=\"heading-block_085cff4fe116b55eec29878fe84abbe2-1\"\n\t\t\t>\n\t\t\t\t<div\n\t\t\t\t\tclass=\"block w-full wysiwyg--small text-text-primary-aaa\"\n\t\t\t\t\tstyle=\"\"\n\t\t\t\t>\n\t\t\t\t\t<p>Les clients ne se soucient pas de savoir s&rsquo;ils sont servis par un robot ou par une personne, ils attendent un service coh\u00e9rent. Omni-Agent Intelligence permet aux dirigeants de comparer et de combiner les performances des deux types d&rsquo;agents, garantissant ainsi une vision compl\u00e8te et pr\u00e9cise de l&rsquo;impact sur les effectifs.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\tclass=\"group py-c\/m md:py-c\/l border-b border-stroke-tertiary has-[.active]:border-stroke-tertiary \"\n\t\t\t>\n\t\t\t\t<h2 class=\"body-large md:subhead-medium !font-medium content-side-left\">\n\t\t\t\t<button\n\t\t\t\t\ttype=\"button\"\n\t\t\t\t\tid=\"heading-block_085cff4fe116b55eec29878fe84abbe2-2\"\n\t\t\t\t\tclass=\"accordion-button flex items-center justify-between w-full\"\n\t\t\t\t\tdata-toggle=\"collapse\"\n\t\t\t\t\tdata-index=\"2\"\n\t\t\t\t\tdata-target=\"content-block_085cff4fe116b55eec29878fe84abbe2-2\"\n\t\t\t\t\taria-expanded=\"false\"\n\t\t\t\t\taria-controls=\"content-block_085cff4fe116b55eec29878fe84abbe2-2\"\n\t\t\t\t\tdata-accordion-heading=\"\"\n\t\t\t\t\tstyle=\"\"\n\t\t\t\t>\n\t\t\t\t\t<span class=\"accordion-heading mr-c\/m text-left font-medium leading-[1.25]\">\n\t\t\t\t\t\tQuels sont les indicateurs de performance cl\u00e9s que je peux suivre ?\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"md:hidden accordion-icon transition-transform duration-1000 ease-in-out transform group-[.active]:hidden rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Instance\">\n<path id=\"Icon\" d=\"M9.5 4.39453V14.8945M4.25 9.64453H14.75\" stroke=\"#080F21\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"md:!hidden accordion-icon transition-transform duration-1000 ease-in-out transform hidden group-[.active]:block rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Instance\">\n<path id=\"Icon\" d=\"M4.25 9.64453H14.75\" stroke=\"#080F21\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"hidden md:block accordion-icon group-[.active]:bg-background-accent group-[.active]:rotate-90 transition-transform duration-300 transform rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"17\" height=\"17\" viewBox=\"0 0 17 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M3.83398 8.17008H13.1673M13.1673 8.17008L8.50065 3.50342M13.1673 8.17008L8.50065 12.8368\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/button>\n\t\t\t<\/h2>\n\t\t\t<div\n\t\t\t\tid=\"content-block_085cff4fe116b55eec29878fe84abbe2-2\"\n\t\t\t\tclass=\"max-h-0 overflow-hidden transition-all duration-300 ease-in-out group-[.active]:mt-c\/s group-[.active]:mb-c\/m md:mb-0 lint-ignore body-small\"\n\t\t\t\trole=\"region\"\n\t\t\t\tdata-accordion-content\n\t\t\t\taria-labelledby=\"heading-block_085cff4fe116b55eec29878fe84abbe2-2\"\n\t\t\t>\n\t\t\t\t<div\n\t\t\t\t\tclass=\"block w-full wysiwyg--small text-text-primary-aaa\"\n\t\t\t\t\tstyle=\"\"\n\t\t\t\t>\n\t\t\t\t\t<p>Vous pouvez surveiller le volume des conversations, le sentiment des clients, les scores d&rsquo;\u00e9valuation, le temps de traitement et les tendances des sujets, ainsi que des facteurs CX plus profonds tels que l&#8217;empathie, l&rsquo;abandon et la r\u00e9solution du premier contact.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\tclass=\"group py-c\/m md:py-c\/l border-b border-stroke-tertiary has-[.active]:border-stroke-tertiary \"\n\t\t\t>\n\t\t\t\t<h2 class=\"body-large md:subhead-medium !font-medium content-side-left\">\n\t\t\t\t<button\n\t\t\t\t\ttype=\"button\"\n\t\t\t\t\tid=\"heading-block_085cff4fe116b55eec29878fe84abbe2-3\"\n\t\t\t\t\tclass=\"accordion-button flex items-center justify-between w-full\"\n\t\t\t\t\tdata-toggle=\"collapse\"\n\t\t\t\t\tdata-index=\"3\"\n\t\t\t\t\tdata-target=\"content-block_085cff4fe116b55eec29878fe84abbe2-3\"\n\t\t\t\t\taria-expanded=\"false\"\n\t\t\t\t\taria-controls=\"content-block_085cff4fe116b55eec29878fe84abbe2-3\"\n\t\t\t\t\tdata-accordion-heading=\"\"\n\t\t\t\t\tstyle=\"\"\n\t\t\t\t>\n\t\t\t\t\t<span class=\"accordion-heading mr-c\/m text-left font-medium leading-[1.25]\">\n\t\t\t\t\t\tPuis-je comparer des agents humains et virtuels c\u00f4te \u00e0 c\u00f4te ?  \t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"md:hidden accordion-icon transition-transform duration-1000 ease-in-out transform group-[.active]:hidden rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Instance\">\n<path id=\"Icon\" d=\"M9.5 4.39453V14.8945M4.25 9.64453H14.75\" stroke=\"#080F21\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"md:!hidden accordion-icon transition-transform duration-1000 ease-in-out transform hidden group-[.active]:block rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Instance\">\n<path id=\"Icon\" d=\"M4.25 9.64453H14.75\" stroke=\"#080F21\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"hidden md:block accordion-icon group-[.active]:bg-background-accent group-[.active]:rotate-90 transition-transform duration-300 transform rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"17\" height=\"17\" viewBox=\"0 0 17 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M3.83398 8.17008H13.1673M13.1673 8.17008L8.50065 3.50342M13.1673 8.17008L8.50065 12.8368\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/button>\n\t\t\t<\/h2>\n\t\t\t<div\n\t\t\t\tid=\"content-block_085cff4fe116b55eec29878fe84abbe2-3\"\n\t\t\t\tclass=\"max-h-0 overflow-hidden transition-all duration-300 ease-in-out group-[.active]:mt-c\/s group-[.active]:mb-c\/m md:mb-0 lint-ignore body-small\"\n\t\t\t\trole=\"region\"\n\t\t\t\tdata-accordion-content\n\t\t\t\taria-labelledby=\"heading-block_085cff4fe116b55eec29878fe84abbe2-3\"\n\t\t\t>\n\t\t\t\t<div\n\t\t\t\t\tclass=\"block w-full wysiwyg--small text-text-primary-aaa\"\n\t\t\t\t\tstyle=\"\"\n\t\t\t\t>\n\t\t\t\t\t<p>Oui. La notation standardis\u00e9e et l&rsquo;analyse des tendances facilitent l&rsquo;\u00e9valuation des agents par rapport aux m\u00eames crit\u00e8res et permettent de rep\u00e9rer les points forts, les faiblesses et les possibilit\u00e9s d&rsquo;am\u00e9lioration.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\tclass=\"group py-c\/m md:py-c\/l border-b border-stroke-tertiary has-[.active]:border-stroke-tertiary \"\n\t\t\t>\n\t\t\t\t<h2 class=\"body-large md:subhead-medium !font-medium content-side-left\">\n\t\t\t\t<button\n\t\t\t\t\ttype=\"button\"\n\t\t\t\t\tid=\"heading-block_085cff4fe116b55eec29878fe84abbe2-4\"\n\t\t\t\t\tclass=\"accordion-button flex items-center justify-between w-full\"\n\t\t\t\t\tdata-toggle=\"collapse\"\n\t\t\t\t\tdata-index=\"4\"\n\t\t\t\t\tdata-target=\"content-block_085cff4fe116b55eec29878fe84abbe2-4\"\n\t\t\t\t\taria-expanded=\"false\"\n\t\t\t\t\taria-controls=\"content-block_085cff4fe116b55eec29878fe84abbe2-4\"\n\t\t\t\t\tdata-accordion-heading=\"\"\n\t\t\t\t\tstyle=\"\"\n\t\t\t\t>\n\t\t\t\t\t<span class=\"accordion-heading mr-c\/m text-left font-medium leading-[1.25]\">\n\t\t\t\t\t\tComment cela am\u00e9liore-t-il l&#039;efficacit\u00e9 op\u00e9rationnelle ?\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"md:hidden accordion-icon transition-transform duration-1000 ease-in-out transform group-[.active]:hidden rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Instance\">\n<path id=\"Icon\" d=\"M9.5 4.39453V14.8945M4.25 9.64453H14.75\" stroke=\"#080F21\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"md:!hidden accordion-icon transition-transform duration-1000 ease-in-out transform hidden group-[.active]:block rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Instance\">\n<path id=\"Icon\" d=\"M4.25 9.64453H14.75\" stroke=\"#080F21\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"hidden md:block accordion-icon group-[.active]:bg-background-accent group-[.active]:rotate-90 transition-transform duration-300 transform rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"17\" height=\"17\" viewBox=\"0 0 17 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M3.83398 8.17008H13.1673M13.1673 8.17008L8.50065 3.50342M13.1673 8.17008L8.50065 12.8368\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/button>\n\t\t\t<\/h2>\n\t\t\t<div\n\t\t\t\tid=\"content-block_085cff4fe116b55eec29878fe84abbe2-4\"\n\t\t\t\tclass=\"max-h-0 overflow-hidden transition-all duration-300 ease-in-out group-[.active]:mt-c\/s group-[.active]:mb-c\/m md:mb-0 lint-ignore body-small\"\n\t\t\t\trole=\"region\"\n\t\t\t\tdata-accordion-content\n\t\t\t\taria-labelledby=\"heading-block_085cff4fe116b55eec29878fe84abbe2-4\"\n\t\t\t>\n\t\t\t\t<div\n\t\t\t\t\tclass=\"block w-full wysiwyg--small text-text-primary-aaa\"\n\t\t\t\t\tstyle=\"\"\n\t\t\t\t>\n\t\t\t\t\t<p>En consolidant plusieurs tableaux de bord en un seul, Omni-Agent Intelligence permet aux dirigeants de gagner du temps et de r\u00e9duire la complexit\u00e9. Il permet \u00e9galement d&rsquo;\u00e9quilibrer les charges de travail entre l&rsquo;IA et les humains pour une efficacit\u00e9 maximale.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\tclass=\"group py-c\/m md:py-c\/l border-b border-stroke-tertiary has-[.active]:border-stroke-tertiary \"\n\t\t\t>\n\t\t\t\t<h2 class=\"body-large md:subhead-medium !font-medium content-side-left\">\n\t\t\t\t<button\n\t\t\t\t\ttype=\"button\"\n\t\t\t\t\tid=\"heading-block_085cff4fe116b55eec29878fe84abbe2-5\"\n\t\t\t\t\tclass=\"accordion-button flex items-center justify-between w-full\"\n\t\t\t\t\tdata-toggle=\"collapse\"\n\t\t\t\t\tdata-index=\"5\"\n\t\t\t\t\tdata-target=\"content-block_085cff4fe116b55eec29878fe84abbe2-5\"\n\t\t\t\t\taria-expanded=\"false\"\n\t\t\t\t\taria-controls=\"content-block_085cff4fe116b55eec29878fe84abbe2-5\"\n\t\t\t\t\tdata-accordion-heading=\"\"\n\t\t\t\t\tstyle=\"\"\n\t\t\t\t>\n\t\t\t\t\t<span class=\"accordion-heading mr-c\/m text-left font-medium leading-[1.25]\">\n\t\t\t\t\t\t\u00c0 qui s&#039;adresse cette solution ?\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"md:hidden accordion-icon transition-transform duration-1000 ease-in-out transform group-[.active]:hidden rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Instance\">\n<path id=\"Icon\" d=\"M9.5 4.39453V14.8945M4.25 9.64453H14.75\" stroke=\"#080F21\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"md:!hidden accordion-icon transition-transform duration-1000 ease-in-out transform hidden group-[.active]:block rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Instance\">\n<path id=\"Icon\" d=\"M4.25 9.64453H14.75\" stroke=\"#080F21\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"hidden md:block accordion-icon group-[.active]:bg-background-accent group-[.active]:rotate-90 transition-transform duration-300 transform rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"17\" height=\"17\" viewBox=\"0 0 17 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M3.83398 8.17008H13.1673M13.1673 8.17008L8.50065 3.50342M13.1673 8.17008L8.50065 12.8368\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/button>\n\t\t\t<\/h2>\n\t\t\t<div\n\t\t\t\tid=\"content-block_085cff4fe116b55eec29878fe84abbe2-5\"\n\t\t\t\tclass=\"max-h-0 overflow-hidden transition-all duration-300 ease-in-out group-[.active]:mt-c\/s group-[.active]:mb-c\/m md:mb-0 lint-ignore body-small\"\n\t\t\t\trole=\"region\"\n\t\t\t\tdata-accordion-content\n\t\t\t\taria-labelledby=\"heading-block_085cff4fe116b55eec29878fe84abbe2-5\"\n\t\t\t>\n\t\t\t\t<div\n\t\t\t\t\tclass=\"block w-full wysiwyg--small text-text-primary-aaa\"\n\t\t\t\t\tstyle=\"\"\n\t\t\t\t>\n\t\t\t\t\t<p>Il est con\u00e7u pour les responsables de centres de contact, les directeurs des op\u00e9rations, les \u00e9quipes charg\u00e9es de la main-d&rsquo;\u0153uvre et de la qualit\u00e9, et les analystes dans des environnements hybrides o\u00f9 les agents humains et virtuels jouent un r\u00f4le.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t<\/section>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<div class=\"hidden lg:block absolute bottom-0 right-[60px]\" aria-hidden=\"true\">\n\t\t\t<svg width=\"85\" height=\"124\" viewBox=\"0 0 85 124\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<rect width=\"24\" height=\"159\" rx=\"2.30362\" transform=\"matrix(1 0 0 -1 0.5 216)\" fill=\"#8DDAEB\"\/>\n<rect x=\"60.5\" width=\"24\" height=\"171\" rx=\"2.30362\" fill=\"#C4CDE3\"\/>\n<\/svg>\n\t\t<\/div>\n\t<\/section>\n\t\t<style>\n\t[data-theme-block-id=\"block_085cff4fe116b55eec29878fe84abbe2\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\t\t<script type=\"application\/ld+json\" nowprocket>\n\t\t\t{\n    \"@context\": \"https:\/\/schema.org\",\n    \"@type\": \"FAQPage\",\n    \"mainEntity\": [\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Qu'est-ce que l'intelligence inter-agents ?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"La \u00ab\u00a0Omni-Agent Intelligence\u00a0\u00bb est une nouvelle fa\u00e7on de consolider les informations provenant des agents humains et virtuels dans un cadre unique et unifi\u00e9. 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Omni-Agent Intelligence permet aux dirigeants de comparer et de combiner les performances des deux types d&rsquo;agents, garantissant ainsi une vision compl\u00e8te et pr\u00e9cise de l&rsquo;impact sur les effectifs.\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Quels sont les indicateurs de performance cl\u00e9s que je peux suivre ?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"Vous pouvez surveiller le volume des conversations, le sentiment des clients, les scores d&rsquo;\u00e9valuation, le temps de traitement et les tendances des sujets, ainsi que des facteurs CX plus profonds tels que l&#8217;empathie, l&rsquo;abandon et la r\u00e9solution du premier contact.\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Puis-je comparer des agents humains et virtuels c\u00f4te \u00e0 c\u00f4te ?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"Oui. La notation standardis\u00e9e et l&rsquo;analyse des tendances facilitent l&rsquo;\u00e9valuation des agents par rapport aux m\u00eames crit\u00e8res et permettent de rep\u00e9rer les points forts, les faiblesses et les possibilit\u00e9s d&rsquo;am\u00e9lioration.\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Comment cela am\u00e9liore-t-il l'efficacit\u00e9 op\u00e9rationnelle ?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"En consolidant plusieurs tableaux de bord en un seul, Omni-Agent Intelligence permet aux dirigeants de gagner du temps et de r\u00e9duire la complexit\u00e9. Il permet \u00e9galement d&rsquo;\u00e9quilibrer les charges de travail entre l&rsquo;IA et les humains pour une efficacit\u00e9 maximale.\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"\u00c0 qui s'adresse cette solution ?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"Il est con\u00e7u pour les responsables de centres de contact, les directeurs des op\u00e9rations, les \u00e9quipes charg\u00e9es de la main-d&rsquo;\u0153uvre et de la qualit\u00e9, et les analystes dans des environnements hybrides o\u00f9 les agents humains et virtuels jouent un r\u00f4le.\"\n            }\n        }\n    ]\n}\t\t<\/script>\n<section\n\tclass=\"pre-footer-cta\"\n\tdata-theme-block-id=\"block_5991ecb5d81ca8c2322bfadb880e4791\"\n\tid=\"\"\n\tstyle=\"\n\t--main-title-color: #080F21;\n\t--main-description-color: #344679;\n\t--sub-title-color: #080F21;\n\t--sub-description-color: 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6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Centre de d\u00e9monstration<\/span>\n\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\t<style>\n\t[data-theme-block-id=\"block_5991ecb5d81ca8c2322bfadb880e4791\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":245,"featured_media":0,"parent":6334,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"footnotes":""},"class_list":["post-38286","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Intelligence Omni-Agent : Analyse des 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