{"id":6346,"date":"2024-11-24T16:21:43","date_gmt":"2024-11-24T16:21:43","guid":{"rendered":"https:\/\/www.calabrio.com\/professionnels-cx\/"},"modified":"2026-03-26T06:40:25","modified_gmt":"2026-03-26T06:40:25","slug":"professionnels-cx","status":"publish","type":"page","link":"https:\/\/www.calabrio.com\/fr\/solutions\/professionnels-cx\/","title":{"rendered":"Professionnels CX"},"content":{"rendered":"<div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<p><\/p>\n<\/div>\n\n<section\n\tclass=\"stats-with-customer-reviews-v2 container overflow-hidden md:flex md:flex-col md:gap-c\/xxl lg:block pt-l\/l md:pt-0 lg:py-l\/m\"\n\tdata-theme-block-id=\"block_e5d89b38520ea201fa39a00b28ac920d\"\n\tdata-aos=\"fade-up\"\n\tdata-module=\"product-hero-with-stats\">\n\t<div\n\t\tclass=\"stats-wrapper flex flex-col-reverse md:flex-col lg:grid lg:grid-cols-2\"\n\t\tid=\"\">\n\t\t<div class=\"my-auto py-0  pr-0 md:px-[50px] lg:pr-[50px] lg:pl-0 h-full\">\n\t\t\t<div class=\"flex flex-col gap-0 md:gap-gutter\">\n\t\t\t\t<div class=\"flex flex-col justify-center items-start gap-c\/l  md:pr-0 text-start py-[30px] lg:py-0\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex items-center gap-c\/s\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"image_icon flex items-center\">\n\t\t\t\t\t\t\t\t\t<img\n\t\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/stars-1.svg\"\n\t\t\t\t\t\t\t\t\t\talt=\"stars-1\"\n\t\t\t\t\t\t\t\t\t\ttitle=\"stars\"\n\t\t\t\t\t\t\t\t\t\t width=\"40px\" \t\t\t\t\t\t\t\t\t\t height=\"40px\" \t\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\t\t\t\t\t\tdecoding=\"async\">\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h1 class=\"[&#038;&#038;]:subhead-xs\" style=\"color: #0530A8;\">\n\t\t\t\t\t\t\t\tProfessionnels CX\t\t\t\t\t\t\t<\/h1>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"[&#038;&#038;]:heading-medium [&#038;&#038;]:md:heading-small break-words\" style=\"color: #080F21;\">\n\t\t\t\t\t\t\tTransformez vos clients en super fans fid\u00e8les\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"wysiwyg\" style=\"color: #344679;\"><p>Comprenez votre CX et lib\u00e9rez votre avantage concurrentiel gr\u00e2ce \u00e0 une suite unifi\u00e9e de solutions d&rsquo;intelligence du travail et des conversations.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col md:flex-row gap-c\/m justify-center py-c\/m\" data-aos=\"fade-up\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-primary\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/reservez-une-demonstration\/\" title=\"R\u00e9servez une d\u00e9monstration avec le service des ventes\" aria-label=\"R\u00e9servez une d\u00e9monstration avec le service des ventes\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text\">R\u00e9servez une d\u00e9monstration avec le service des ventes<\/span>\n\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-secondary\"\n\t\t href=\"#Interactive-Demo\" title=\"ESSAYEZ UNE D\u00c9MO INTERACTIVE\" aria-label=\"ESSAYEZ UNE D\u00c9MO INTERACTIVE\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text\">ESSAYEZ UNE D\u00c9MO INTERACTIVE<\/span>\n\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"logos-wrapper grid grid-cols-3 max-w-[444px] gap-[15px] w-full\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/WorkforceManagement_Leader_Enterprise_Leader.svg\"\n\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\twidth=\"93px\"\n\t\t\t\t\t\t\t\t\theight=\"107px\" \n\t\t\t\t\t\t\t\t\tclass=\"w-full h-full\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/ContactCenterWorkforce_FastestImplementation_Enterprise_GoLiveTime.svg\"\n\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\twidth=\"93px\"\n\t\t\t\t\t\t\t\t\theight=\"107px\" \n\t\t\t\t\t\t\t\t\tclass=\"w-full h-full\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/ContactCenterWorkforce_BestRelationship_Total.svg\"\n\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\twidth=\"93px\"\n\t\t\t\t\t\t\t\t\theight=\"107px\" \n\t\t\t\t\t\t\t\t\tclass=\"w-full h-full\">\n\t\t\t\t\t\t\t \n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<div class=\"js-stat-grid block overflow-hidden block w-[calc(100vw)] md:w-full -ml-page-margin md:-ml-0\">\n\t\t\t\t\t\t\t\n\t<section\n\tclass=\"swiper  h-full [&amp;_.swiper-wrapper]:md:grid [&amp;_.swiper-slide]:md:flex [&amp;_.swiper-button-next]:right-c\/xl swiper--navigation-rounded swiper--md-hide-navigation swiper--margin-left w-full !overflow-visible\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1.456,\"spaceBetween\":8,\"breakpoints\":{\"744\":{\"enabled\":false}},\"navigation\":{\"nextEl\":\".swiper-button-next\",\"prevEl\":\".swiper-button-prev\"}}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper md:grid md:grid-cols-2 gap-c\/s\">\n\t\n\t<div\n\t\tclass=\"stat-card relative flex flex-col justify-between background-gradient text-start break-words  swiper-slide swiper-slide min-h-[316px] !flex  p-c\/xxl  xl:col-span-1 xl:row-span-1 md:col-span-1 md:row-span-1 lint-ignore\"\n\t\tstyle=\"background: #080F21;\"\n\t\t\t>\n\n\t\t\n\t\t<div class=\"flex w-full relative z-10 justify-start\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tstat-card__image aspect-[16\/10] w-12 h-12 image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/Peckham-white.png\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/Peckham-white.png\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/Peckham-white.png\" alt=\"\" ><\/div>\n\t\t<\/div>\n\n\t\t<div class=\"relative z-10\">\n\t\t\t\t\t\t\t<h3\n\t\t\t\t\tdata-number=\"$2.7M\" class=\"js-stat-number stat-card__title text-text-accent [&amp;&amp;]:text-2xl [&amp;&amp;]:md:text-3xl [&amp;&amp;]:lg:text-5xl lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\tstyle=\"color: #D2F3FA\"\n\t\t\t\t\t\t\t\t\t>\n          $2.7M\t\t\t\t<\/h3>\n\t\t\t\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"dark-mode stat-card__description text-text-primary-aaa [&amp;&amp;]:wysiwyg--small lint-ignore\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\tAugmentation des recettes annuelles brutes\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t<div\n\t\tclass=\"stat-card relative flex flex-col justify-between background-gradient text-start break-words  swiper-slide swiper-slide min-h-[316px] !flex  p-c\/xxl  xl:col-span-1 xl:row-span-1 md:col-span-1 md:row-span-1 lint-ignore\"\n\t\tstyle=\"background: #080F21;\"\n\t\t\t>\n\n\t\t\t\t\t<div\n\t\t\t\tclass=\"absolute inset-0 bg-cover bg-center opacity-50\"\n\t\t\t\tstyle=\"background-image: url('https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/Fill-1-1-1.png');\">\n\t\t\t<\/div>\n\t\t\n\t\t<div class=\"flex w-full relative z-10 justify-start\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tstat-card__image aspect-[16\/10] w-12 h-12 image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/coins-hand_white.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/coins-hand_white.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/coins-hand_white.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\n\t\t<div class=\"relative z-10\">\n\t\t\t\t\t\t\t<h3\n\t\t\t\t\tdata-number=\"$1.5M\" class=\"js-stat-number stat-card__title text-text-accent [&amp;&amp;]:text-2xl [&amp;&amp;]:md:text-3xl [&amp;&amp;]:lg:text-5xl lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\tstyle=\"color: #D2F3FA\"\n\t\t\t\t\t\t\t\t\t>\n          $1.5M\t\t\t\t<\/h3>\n\t\t\t\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"dark-mode stat-card__description text-text-primary-aaa [&amp;&amp;]:wysiwyg--small lint-ignore\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\ten \u00e9conomies de main-d&rsquo;\u0153uvre par an\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t<div\n\t\tclass=\"stat-card relative flex flex-col justify-between background-gradient text-start break-words  swiper-slide swiper-slide min-h-[316px] !flex  p-c\/xxl  xl:col-span-1 xl:row-span-1 md:col-span-1 md:row-span-1 lint-ignore\"\n\t\tstyle=\"background: #080F21;\"\n\t\t\t>\n\n\t\t\t\t\t<div\n\t\t\t\tclass=\"absolute inset-0 bg-cover bg-center opacity-50\"\n\t\t\t\tstyle=\"background-image: url('https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/Fill-1-1.png');\">\n\t\t\t<\/div>\n\t\t\n\t\t<div class=\"flex w-full relative z-10 justify-start\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tstat-card__image aspect-[16\/10] w-12 h-12 image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/delta-dental-01.png\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/delta-dental-01.png\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/delta-dental-01.png\" alt=\"\" ><\/div>\n\t\t<\/div>\n\n\t\t<div class=\"relative z-10\">\n\t\t\t\t\t\t\t<h3\n\t\t\t\t\tdata-number=\"20%\" class=\"js-stat-number stat-card__title text-text-accent [&amp;&amp;]:text-2xl [&amp;&amp;]:md:text-3xl [&amp;&amp;]:lg:text-5xl lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\tstyle=\"color: #D2F3FA\"\n\t\t\t\t\t\t\t\t\t>\n          20%\t\t\t\t<\/h3>\n\t\t\t\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"dark-mode stat-card__description text-text-primary-aaa [&amp;&amp;]:wysiwyg--small lint-ignore\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\tDiminution de la dur\u00e9e moyenne de traitement\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t<div\n\t\tclass=\"stat-card relative flex flex-col justify-between background-gradient text-start break-words  swiper-slide swiper-slide min-h-[316px] !flex  p-c\/xxl  xl:col-span-1 xl:row-span-1 md:col-span-1 md:row-span-1 lint-ignore\"\n\t\tstyle=\"background: #080F21;\"\n\t\t\t>\n\n\t\t\n\t\t<div class=\"flex w-full relative z-10 justify-start\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tstat-card__image aspect-[16\/10] w-12 h-12 image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/general_electric_logo-300x300-1.png\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/general_electric_logo-300x300-1.png\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/general_electric_logo-300x300-1.png\" alt=\"\" ><\/div>\n\t\t<\/div>\n\n\t\t<div class=\"relative z-10\">\n\t\t\t\t\t\t\t<h3\n\t\t\t\t\tdata-number=\"25%\" class=\"js-stat-number stat-card__title text-text-accent [&amp;&amp;]:text-2xl [&amp;&amp;]:md:text-3xl [&amp;&amp;]:lg:text-5xl lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\tstyle=\"color: #D2F3FA\"\n\t\t\t\t\t\t\t\t\t>\n          25%\t\t\t\t<\/h3>\n\t\t\t\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"dark-mode stat-card__description text-text-primary-aaa [&amp;&amp;]:wysiwyg--small lint-ignore\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\tDiminution du nombre de d\u00e9parts d&rsquo;agents\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\t\n\t\t\t\t\t<button\n\t\t\t\tclass=\"swiper-button-prev\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive pr\u00e9c\u00e9dente du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\t<button\n\t\t\t\tclass=\"swiper-button-next\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive suivante du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\n\t\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"block w-[calc(100vw)] -ml-page-margin md:ml-0 lg:w-full overflow-hidden pl-c\/l md:pl-0 md:pt-c\/m md:py-c\/l\">\n\t\t<div class=\"lg:px-[24px]\">\n\t\t\t\t\t\t\t\n\t<section\n\tclass=\"swiper  h-ful [&amp;_.swiper-wrapper]:lg:grid [&amp;_.swiper-slide]:md:flex !overflow-visible\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1.302,\"spaceBetween\":0,\"breakpoints\":{\"744\":{\"slidesPerView\":2.583},\"1024\":{\"enabled\":false}}}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper grid-cols-1 md:grid-cols-4 items-stretch [&amp;_.swiper-slide]:h-auto [&amp;_.swiper-slide]:flex\">\n\t\n<div\n\tclass=\"flex flex-col justify-between items-start px-c\/l py-[20px] h-auto lint-ignore  swiper-slide swiper-slide flex-grow border-r-0.5 border-solid border-stroke-tertiary\"\n\t>\n\t\t<div class=\"w-full h-16\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tflex items-center aspect-auto h-16 image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img !relative !w-auto !h-auto max-h-16\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/gartner-review-logo-1.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/gartner-review-logo-1.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/gartner-review-logo-1.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\n\t<div class=\"flex gap-c\/s w-full p-c\/s pr-0\">\n\t\t<span class=\"w-6 h-6 text-text-highlight-aaa\">\n\t\t\t<svg width=\"21\" height=\"20\" viewBox=\"0 0 21 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M9.90156 2.8778C10.0936 2.48869 10.1897 2.29413 10.32 2.23197C10.4335 2.17789 10.5653 2.17789 10.6787 2.23197C10.8091 2.29413 10.9051 2.48869 11.0972 2.8778L12.9194 6.56944C12.9761 6.68432 13.0045 6.74176 13.0459 6.78635C13.0826 6.82584 13.1266 6.85783 13.1754 6.88056C13.2306 6.90623 13.294 6.91549 13.4208 6.93402L17.4968 7.5298C17.9261 7.59253 18.1407 7.6239 18.24 7.72874C18.3264 7.81995 18.3671 7.94529 18.3506 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commentaires)\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n\t\n\t\t\n\t\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_e5d89b38520ea201fa39a00b28ac920d\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 112px !important;\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\t<section\n\t\tclass=\"logo-carousel border-t-regular border-stroke-secondary\"\n\t\tid=\"\"\n\t\tdata-aos=\"fade-up\"\n\t>\n\t\t<div class=\"relative overflow-hidden\">\n\t\t\t<div\n\t\t\t\tdata-theme-block-id=\"block_971d1f136c7308e060495cf6f4b70a64\"\n\t\t\t\tclass=\"flex flex-col items-center gap-y-c\/xl py-l\/xl md:px-c\/xxl md:flex-row\">\n\t\t\t\t\t\t\t\t<h2 style=\"#0530A8\" class=\"[&#038;&#038;]:body-medium\n\t\t\t\t[&#038;&#038;]:font-medium text-text-highlight-aaa text-center px-c\/l w-full max-w-[267px] md:text-left lint-ignore\">\n\t\t\t\t\tLa confiance des marques mondiales\t\t\t<\/h2>\n\t\t\t\n\t\t\t\t\t\t\t\n\t<section\n\tclass=\"swiper  w-full\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"dynamicGradient\":true,\"slidesPerView\":3,\"spaceBetween\":32,\"loop\":true,\"autoplay\":{\"delay\":0},\"speed\":5000,\"breakpoints\":{\"768\":{\"slidesPerView\":4,\"spaceBetween\":40},\"1440\":{\"slidesPerView\":7,\"spaceBetween\":48}}}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper\">\n\t<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide logo-carousel-logo-image flex justify-center w-full !h-20 [&amp;_img]:max-w-[100px] [&amp;_img]:max-h-20 [&amp;_img]:m-auto [&amp;_img]:p-2 [&amp;_img]:!left-1\/2 [&amp;_img]:-translate-x-1\/2 image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/Dish_Network_logo_2012.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/Dish_Network_logo_2012.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/Dish_Network_logo_2012.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide logo-carousel-logo-image flex justify-center w-full !h-20 [&amp;_img]:max-w-[100px] [&amp;_img]:max-h-20 [&amp;_img]:m-auto [&amp;_img]:p-2 [&amp;_img]:!left-1\/2 [&amp;_img]:-translate-x-1\/2 image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Netflix_2015_logo-2-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Netflix_2015_logo-2-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Netflix_2015_logo-2-1.webp 1536w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Netflix_2015_logo-2-1-300x81.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Netflix_2015_logo-2-1-1024x277.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Netflix_2015_logo-2-1-768x208.webp 768w\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide logo-carousel-logo-image flex justify-center w-full !h-20 [&amp;_img]:max-w-[100px] [&amp;_img]:max-h-20 [&amp;_img]:m-auto [&amp;_img]:p-2 [&amp;_img]:!left-1\/2 [&amp;_img]:-translate-x-1\/2 image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Dyson_logo-1-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Dyson_logo-1-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Dyson_logo-1-1.webp 1536w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Dyson_logo-1-1-300x114.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Dyson_logo-1-1-1024x390.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Dyson_logo-1-1-768x293.webp 768w\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide logo-carousel-logo-image flex justify-center w-full !h-20 [&amp;_img]:max-w-[100px] [&amp;_img]:max-h-20 [&amp;_img]:m-auto [&amp;_img]:p-2 [&amp;_img]:!left-1\/2 [&amp;_img]:-translate-x-1\/2 image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/Capital_One-Logo.wine_.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/Capital_One-Logo.wine_.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/Capital_One-Logo.wine_.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide logo-carousel-logo-image flex justify-center w-full !h-20 [&amp;_img]:max-w-[100px] [&amp;_img]:max-h-20 [&amp;_img]:m-auto [&amp;_img]:p-2 [&amp;_img]:!left-1\/2 [&amp;_img]:-translate-x-1\/2 image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/Delta_logo.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/Delta_logo.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/Delta_logo.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide logo-carousel-logo-image flex justify-center w-full !h-20 [&amp;_img]:max-w-[100px] [&amp;_img]:max-h-20 [&amp;_img]:m-auto [&amp;_img]:p-2 [&amp;_img]:!left-1\/2 [&amp;_img]:-translate-x-1\/2 image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/HM-Logo.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/HM-Logo.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/HM-Logo.svg\" alt=\"\" ><\/div>\n\t<\/div>\n\t\n\t\t\n\t\n\t\t\t<div class=\"js-gradient-left absolute top-0 -left-page-margin md:left-0 z-10 w-[159px] h-full\" style=\"background: linear-gradient(-270deg, #FFF 0%, rgba(255, 255, 255, 0.00) 100%)\"><\/div>\n\t\t<div class=\"js-gradient-right absolute top-0 -right-page-margin md:right-0 z-10 w-[159px] h-full\" style=\"background: linear-gradient(270deg, #FFF 0%, rgba(255, 255, 255, 0.00) 100%)\"><\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\t\t<style>\n\t[data-theme-block-id=\"block_971d1f136c7308e060495cf6f4b70a64\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 24px !important;\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 0px !important;\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<section\n\tid=\"\"\n\tdata-theme-block-id=\"block_9e0ccf74a33ba913194ee4d4ad8cc629\"\n\tstyle=\"\"\n\t>\n\t\t<div class=\"section-header lint-ignore\" style=\"\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"w-full xl:px-page-margin py-l\/m md:pt-0 lg:py-l\/m mx-auto text-center flex flex-col gap-c\/l\">\n\t\t\t\t\n\t\t\t\t\t\t<h2\t\t\tstyle=\"color: #080F21\"\n\t\t\tclass=\"heading-large text-primary\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\tR\u00e9sultats des solutions CX bas\u00e9es sur l&rsquo;IA\t\t<\/h2 >\n\t\t\n\t\t\t\t\t<div\n\t\t\t\tclass=\"wysiwyg--large text-navy-40\"\n\t\t\t\tstyle=\"color: #344679\"\n\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\t<p>D\u00e9couvrez des cas d&rsquo;utilisation concrets qui permettent \u00e0 des entreprises comme la v\u00f4tre d&rsquo;obtenir des r\u00e9sultats.<\/p>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_9e0ccf74a33ba913194ee4d4ad8cc629\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 8px !important;\n\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 0px !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 0px !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_9e0ccf74a33ba913194ee4d4ad8cc629\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 8px !important;\n\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 0px !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 0px !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n<!-- Swiper CSS -->\n<!-- <link rel=\"stylesheet\" href=\"https:\/\/cdn.jsdelivr.net\/npm\/swiper@11\/swiper-bundle.min.css\" \/> -->\n<!-- Swiper JS -->\n<!-- <script src=\"https:\/\/cdn.jsdelivr.net\/npm\/swiper@11\/swiper-bundle.min.js\"><\/script> -->\n<section\n\tid=\"outcomes\"\n\tclass=\"py-l\/xxl container\"\n\tdata-module=\"cards-with-logo-carousel-v2\"\n\tdata-theme-block-id=\"block_7d5b92997959f78fbb639b16b9423dde\"\n\tdata-aos=\"fade-up\">\n\t<div class=\"w-[calc(100vw)] [&#038;_.swiper]:pl-page-margin [&#038;_.swiper]:md:pl-0 pb-l\/xxl md:w-full md:pb-l\/m overflow-hidden -ml-page-margin md:ml-0\">\n\t\t\n\t<section\n\tclass=\"swiper  [&amp;_.swiper-wrapper]:md:grid swiper--navigation-rounded swiper--md-hide-navigation\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1.11,\"spaceBetween\":16,\"breakpoints\":{\"744\":{\"enabled\":false}},\"navigation\":{\"nextEl\":\".swiper-button-next\",\"prevEl\":\".swiper-button-prev\"},\"navCenteredImage\":true}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper md:grid md:grid-cols-1 lg:grid-cols-3 md:gap-c\/s min-[1441px]:gap-gutter min-[1441px]:max-w-[1356px] min-[1441px]:mx-auto\">\n\t\n<div\n\tclass=\"card-image flex gap-c\/s min-[1441px]:gap-gutter h-full flex-col md:flex-row lg:flex-col swiper-slide !flex flex-grow !h-auto\">\n\t\n\t<div class=\"aspect-square md:max-w-[calc(50%-4px)] lg:max-w-none lg:max-h-[436px] md:flex-grow lottie\" data-url=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/1st-Gif.json\" data-loop=\"1\" data-module=\"lottie\"\n\tdata-tab-toggle-id=><\/div>\n\t\t\t<div\n\t\t\tclass=\"flex h-full md:w-[calc(50%-4px)] min-h-[225px] md:min-h-[328px] lg:w-full lint-ignore\"\n\t\t\tdata-aos=\"fade-up\" data-aos-delay=\"100\"\t\t>\n\t\t\t\n\t<div\n\t\tclass=\"stat-card relative flex flex-col justify-between background-gradient text-start break-words  w-full p-c\/xl  xl:col-span-1 xl:row-span-1 md:col-span-1 md:row-span-1 lint-ignore\"\n\t\tstyle=\"\"\n\t\t\t>\n\n\t\t\n\t\t<div class=\"flex w-full relative z-10 justify-end\">\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"relative z-10\">\n\t\t\t\t\t\t\t<h3\n\t\t\t\t\tdata-number=\"Augmentation de 12 % des ventes en ligne\" class=\"js-stat-number stat-card__title text-text-accent heading-medium md:text-lg lg:text-xl lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\tstyle=\"color: #FFFFFF\"\n\t\t\t\t\t\t\t\t\t>\n          Augmentation de 12 % des ventes en ligne\t\t\t\t<\/h3>\n\t\t\t\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"dark-mode stat-card__description text-text-primary-aaa wysiwyg--small lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\tstyle=\"color: #FFFFFF\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t<p>Un d\u00e9taillant de produits de luxe a analys\u00e9 100 % des interactions et mis en \u00e9vidence les sources de friction avec les clients. Gr\u00e2ce aux informations fournies par l&rsquo;IA, ils ont <strong>augment\u00e9 leurs ventes globales de 5 %<\/strong> tout en r\u00e9duisant leurs co\u00fbts gr\u00e2ce \u00e0 une <strong>diminution de 9 % du volume d&rsquo;appels.<\/strong><\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n<div\n\tclass=\"card-image flex gap-c\/s min-[1441px]:gap-gutter h-full flex-col-reverse md:flex-row-reverse lg:flex-col-reverse swiper-slide !flex flex-grow !h-auto\">\n\t\n\t<div class=\"aspect-square md:max-w-[calc(50%-4px)] lg:max-w-none lg:max-h-[436px] md:flex-grow lottie\" data-url=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/2nd.json\" data-loop=\"1\" data-module=\"lottie\"\n\tdata-tab-toggle-id=><\/div>\n\t\t\t<div\n\t\t\tclass=\"flex h-full md:w-[calc(50%-4px)] min-h-[225px] md:min-h-[328px] lg:w-full lint-ignore\"\n\t\t\tdata-aos=\"fade-up\" \t\t>\n\t\t\t\n\t<div\n\t\tclass=\"stat-card relative flex flex-col justify-between background-gradient text-start break-words  w-full p-c\/xl  xl:col-span-1 xl:row-span-1 md:col-span-1 md:row-span-1 lint-ignore\"\n\t\tstyle=\"\"\n\t\t\t>\n\n\t\t\n\t\t<div class=\"flex w-full relative z-10 justify-end\">\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"relative z-10\">\n\t\t\t\t\t\t\t<h3\n\t\t\t\t\tdata-number=\"Augmentation de 25 % de la r\u00e9solution au premier contact\" class=\"js-stat-number stat-card__title text-text-accent heading-medium md:text-lg lg:text-xl lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\tstyle=\"color: #FFFFFF\"\n\t\t\t\t\t\t\t\t\t>\n          Augmentation de 25 % de la r\u00e9solution au premier contact\t\t\t\t<\/h3>\n\t\t\t\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"dark-mode stat-card__description text-text-primary-aaa wysiwyg--small lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\tstyle=\"color: #FFFFFF\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t<p>Un d\u00e9taillant de t\u00e9l\u00e9phones mobiles a responsabilis\u00e9 ses \u00e9quipes gr\u00e2ce \u00e0 des informations personnalis\u00e9es et des \u00e9valuations pilot\u00e9es par l&rsquo;IA. La solution <strong>a permis d&rsquo;am\u00e9liorer les performances des agents de 35 %<\/strong>, et l&rsquo;<strong>augmentation du taux de satisfaction des clients<\/strong> a entra\u00een\u00e9 une <strong>hausse du taux de satisfaction des clients.<\/strong><\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n<div\n\tclass=\"card-image flex gap-c\/s min-[1441px]:gap-gutter h-full flex-col md:flex-row lg:flex-col swiper-slide !flex flex-grow !h-auto\">\n\t\n\t<div class=\"aspect-square md:max-w-[calc(50%-4px)] lg:max-w-none lg:max-h-[436px] md:flex-grow lottie\" data-url=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/3rd.json\" data-loop=\"1\" data-module=\"lottie\"\n\tdata-tab-toggle-id=><\/div>\n\t\t\t<div\n\t\t\tclass=\"flex h-full md:w-[calc(50%-4px)] min-h-[225px] md:min-h-[328px] lg:w-full lint-ignore\"\n\t\t\tdata-aos=\"fade-up\" data-aos-delay=\"100\"\t\t>\n\t\t\t\n\t<div\n\t\tclass=\"stat-card relative flex flex-col justify-between background-gradient text-start break-words  w-full p-c\/xl  xl:col-span-1 xl:row-span-1 md:col-span-1 md:row-span-1 lint-ignore\"\n\t\tstyle=\"\"\n\t\t\t>\n\n\t\t\n\t\t<div class=\"flex w-full relative z-10 justify-end\">\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"relative z-10\">\n\t\t\t\t\t\t\t<h3\n\t\t\t\t\tdata-number=\"R\u00e9duction de 40% des efforts des agents et des clients\" class=\"js-stat-number stat-card__title text-text-accent heading-medium md:text-lg lg:text-xl lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\tstyle=\"color: #FFFFFF\"\n\t\t\t\t\t\t\t\t\t>\n          R\u00e9duction de 40% des efforts des agents et des clients\t\t\t\t<\/h3>\n\t\t\t\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"dark-mode stat-card__description text-text-primary-aaa wysiwyg--small lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\tstyle=\"color: #FFFFFF\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t<p>Delta Dental avait besoin de savoir ce qui se cachait derri\u00e8re un pic d&rsquo;exp\u00e9riences n\u00e9gatives n\u00e9cessitant un effort important. Gr\u00e2ce \u00e0 l&rsquo;analyse des conversations \u00e0 grande \u00e9chelle, ils ont <strong>r\u00e9duit leur taux de d\u00e9fauts de 40 %<\/strong> et <strong>augment\u00e9 leur taux de rentabilit\u00e9 de 20 %<\/strong>.<\/p>\n<p>&nbsp;<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\t\n\t\t\t\t\t<button\n\t\t\t\tclass=\"swiper-button-prev\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive pr\u00e9c\u00e9dente du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\t<button\n\t\t\t\tclass=\"swiper-button-next\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive suivante du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\n\t\n\t\t<\/section>\n\t<\/div>\n\n\t<div class=\"block w-[calc(100vw)] lg:w-full py-c\/l -ml-page-margin lg:-ml-0\">\n\t\t\t\t<div class=\"relative overflow-hidden\">\n\t\t\t<section class=\"swiper logo-marquee-swiper flex justify-center w-full\">\n\t\t\t\t<div class=\"swiper-wrapper\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/section>\n\n\t\t\t<div class=\"gradient-left absolute top-0 -left-page-margin md:left-0 z-10 w-[159px] h-full\"\n\t\t\t\tstyle=\"background: linear-gradient(-270deg, #FFF 0%, rgba(255, 255, 255, 0.00) 100%)\">\n\t\t\t<\/div>\n\n\t\t\t<div class=\"gradient-right absolute top-0 -right-page-margin md:right-0 z-10 w-[159px] h-full\"\n\t\t\t\tstyle=\"background: linear-gradient(270deg, #FFF 0%, rgba(255, 255, 255, 0.00) 100%)\">\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<\/div>\n<\/section>\n\t<style>\n\t[data-theme-block-id=\"block_7d5b92997959f78fbb639b16b9423dde\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<section\n\tid=\"\"\n\tdata-theme-block-id=\"block_aac7ad884b70df8e893661eabf0fe49e\"\n\tstyle=\"\"\n\t>\n\t\t<div class=\"section-header lint-ignore\" style=\"\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"w-full xl:px-page-margin py-l\/m md:pt-0 lg:py-l\/m mx-auto text-center flex flex-col gap-c\/l\">\n\t\t\t\t\t\t\t\t<h2\t\t\t\tstyle=\"\"\n\t\t\t\tclass=\"button-link-large !tracking-wider text-text-highlight-aaa flex flex-col md:flex-row items-center\n\t\t\t\tjustify-center gap-c\/s md:gap-c\/xs py-c\/s\"\n\t\t\t\tdata-aos=\"fade-down\"\n\t\t\t\t>\n\t\t\t\t<span\n\t\t\t\t\tclass=\"icon rounded-full flex items-center justify-center text-black [&#038;_svg]:w-[var(--Base-Grid-Grid-24)] [&#038;_svg]:h-[var(--Base-Grid-Grid-24)]\"\n\t\t\t\t\tstyle=\"color: #080F21;background-color: #EEF0F6\"\n\t\t\t\t\taria-hidden=\"true\">\n\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\tD\u00e9monstration de Calabrio ONE\t\t\t<\/h2 >\n\t\t\t\n\t\t\t\t\t\t<h3\t\t\tstyle=\"color: #080F21\"\n\t\t\tclass=\"heading-medium text-primary\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\tUne suite. Toute l&rsquo;intelligence dont vos collaborateurs ont besoin.\t\t<\/h3 >\n\t\t\n\t\t\t\t\t<div\n\t\t\t\tclass=\"wysiwyg text-navy-40\"\n\t\t\t\tstyle=\"color: #344679\"\n\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\t<p>D\u00e9couvrez la suite Calabrio ONE gr\u00e2ce \u00e0 une d\u00e9monstration interactive.<\/p>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_aac7ad884b70df8e893661eabf0fe49e\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 0px !important;\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 0px !important;\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_aac7ad884b70df8e893661eabf0fe49e\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 0px !important;\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 0px !important;\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\t<section\n\t\tid=\"Interactive-Demo\"\n\t\tclass=\"product-demo relative overflow-hidden\"\n\t\tdata-theme-block-id=\"block_4250317b48617e2c5b7f6050969278aa\"\n\t\tdata-module=\"product-demo\"\n\t\tdata-aos=\"fade-up\"\n\t>\n\t\t<div class=\"container max-md:!px-c\/xl pb-16 lg:pb-24\">\n\t\t\t<div class=\"relative z-10 flex flex-col\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col justify-center gap-c\/xl xl:gap-0 py-c\/xl border-t-0.5 border-solid border-stroke-tertiary md:flex-row lg:justify-between xl:px-c\/xxl\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col items-center gap-c\/s w-full lg:flex-1 lg:flex-row lg:gap-c\/m\">\n\t\t\t\t\t\t\t\t<p class=\"body-small text-text-tertiary-aa whitespace-nowrap lg:whitespace-normal xl:whitespace-nowrap min-w-20\">Type de d\u00e9monstration<\/p>\n\t\t\t\t\t\t\t\t<div class=\"relative flex flex-col rounded-xs border-0.5 border-solid border-stroke-tertiary w-full lg:flex-row\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\t\t\tdata-tab=\"interactive_demo\"\n\t\t\t\t\t\t\t\t\t\t\tclass=\"js-btn-tab js-toggle-tab flex items-center justify-center w-full h-12 px-c\/m subhead-xs text-text-secondary-aa transition-[background] lg:min-w-[180px] xl:min-w-[200px] [&#038;.is-active]:text-text-highlight-aaa [&#038;.is-active]:bg-background-secondary xl:hover:bg-background-secondary\n\t\t\t\t\t\t\t\t\t\t\t is-active\"\n\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\tD\u00e9monstration interactive\t\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<button class=\"absolute top-c\/s mt-c\/xs right-c\/s z-10 [&#038;_svg]:w-6 [&#038;_svg]:h-6 block pointer-events-none transition-transform duration-300 [.is-active-dropdown_&#038;]:rotate-180 lg:hidden\n\t\t\t\t\t\t\t\t\thidden\" aria-label=\"Dropdown\">\n\t\t\t\t\t\t\t\t\t\t<svg width=\"25\" height=\"24\" viewBox=\"0 0 25 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n  <g id=\"Arrows \/ chevron-down\">\n    <path id=\"Icon\" d=\"M6.5 9L12.5 15L18.5 9\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n  <\/g>\n<\/svg>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t<div class=\"dropdown flex flex-col items-center gap-c\/s w-full lg:flex-1 lg:flex-row lg:gap-c\/m lg:items-start lg:justify-end\" data-module=\"dropdown\">\n\t\t\t\t\t<p class=\"body-small text-text-tertiary-aa lg:pt-c\/m\">Fonctionnalit\u00e9<\/p>\n\t\t\t\t<div class=\"relative z-50 w-full lg:max-w-[288px] js-dropdown\">\n\t\t\t<button class=\"lint-ignore js-btn-dropdown relative flex items-center justify-center gap-c\/m py-c\/m pl-4 xl:px-l\/m w-full body-small border-0.5 border-solid border-stroke-tertiary rounded-s [.is-open-dropdown_&#038;]:rounded-b-none justify-start bg-white lg:pr-8 xl:!pl-4 xl:!pr-8\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t<div class=\"w-full break-words text-center lg:text-left h-auto lg:pr-0 !text-left\">\n\t\t\t\t\t<span class=\"js-dropdown-value inline w-max leading-none h-full md:pl-0 md:w-full\">D\u00e9monstration de la suite compl\u00e8te<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<span class=\"absolute right-2 transition-transform duration-300 [.is-open-dropdown_&#038;]:rotate-180\">\n\t\t\t\t\t<svg width=\"25\" height=\"24\" viewBox=\"0 0 25 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n  <g id=\"Arrows \/ chevron-down\">\n    <path id=\"Icon\" d=\"M6.5 9L12.5 15L18.5 9\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n  <\/g>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t<ul class=\"absolute top-full left-0 right-0 z-10 flex flex-col bg-white border-0.5 border-solid border-stroke-tertiary border-t-0 rounded-b-s opacity-0 invisible transition-opacity [.is-open-dropdown_&#038;]:opacity-100 [.is-open-dropdown_&#038;]:visible\">\n\t\t\t\t\t\t\t\t\t<li\n\t\t\t\t\t\tclass=\"js-select-dropdown flex items-center justify-between p-c\/m body-small text-text-primary-aaa border-b-thin border-solid border-stroke-tertiary cursor-pointer transition-[background] xl:hover:bg-background-accent last:border-b-0 [&#038;.is-current]:bg-background-accent [&#038;.is-disabled]:hidden is-current\"\n\t\t\t\t\t\tdata-value=\"demonstration-de-la-suite-complete\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<span class=\"js-select-name\">D\u00e9monstration de la suite compl\u00e8te<\/span>\n\t\t\t\t\t\t<span class=\"opacity-0 invisible transition-opacity [.is-current_&#038;]:opacity-100 [.is-current_&#038;]:visible\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n  <g id=\"Icon\">\n    <path id=\"Icon_2\" d=\"M7.5 12L10.5 15L16.5 9M22 12C22 17.5228 17.5228 22 12 22C6.47715 22 2 17.5228 2 12C2 6.47715 6.47715 2 12 2C17.5228 2 22 6.47715 22 12Z\" stroke=\"#0530A8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n  <\/g>\n<\/svg>\n<\/span>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li\n\t\t\t\t\t\tclass=\"js-select-dropdown flex items-center justify-between p-c\/m body-small text-text-primary-aaa border-b-thin border-solid border-stroke-tertiary cursor-pointer transition-[background] xl:hover:bg-background-accent last:border-b-0 [&#038;.is-current]:bg-background-accent [&#038;.is-disabled]:hidden\"\n\t\t\t\t\t\tdata-value=\"wfm-apercu-complet\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<span class=\"js-select-name\">WFM Aper\u00e7u complet<\/span>\n\t\t\t\t\t\t<span class=\"opacity-0 invisible transition-opacity [.is-current_&#038;]:opacity-100 [.is-current_&#038;]:visible\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n  <g id=\"Icon\">\n    <path id=\"Icon_2\" d=\"M7.5 12L10.5 15L16.5 9M22 12C22 17.5228 17.5228 22 12 22C6.47715 22 2 17.5228 2 12C2 6.47715 6.47715 2 12 2C17.5228 2 22 6.47715 22 12Z\" stroke=\"#0530A8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n  <\/g>\n<\/svg>\n<\/span>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li\n\t\t\t\t\t\tclass=\"js-select-dropdown flex items-center justify-between p-c\/m body-small text-text-primary-aaa border-b-thin border-solid border-stroke-tertiary cursor-pointer transition-[background] xl:hover:bg-background-accent last:border-b-0 [&#038;.is-current]:bg-background-accent [&#038;.is-disabled]:hidden\"\n\t\t\t\t\t\tdata-value=\"tour-dhorizon\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<span class=\"js-select-name\">Tour d&#039;horizon<\/span>\n\t\t\t\t\t\t<span class=\"opacity-0 invisible transition-opacity [.is-current_&#038;]:opacity-100 [.is-current_&#038;]:visible\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n  <g id=\"Icon\">\n    <path id=\"Icon_2\" d=\"M7.5 12L10.5 15L16.5 9M22 12C22 17.5228 17.5228 22 12 22C6.47715 22 2 17.5228 2 12C2 6.47715 6.47715 2 12 2C17.5228 2 22 6.47715 22 12Z\" stroke=\"#0530A8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n  <\/g>\n<\/svg>\n<\/span>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li\n\t\t\t\t\t\tclass=\"js-select-dropdown flex items-center justify-between p-c\/m body-small text-text-primary-aaa border-b-thin border-solid border-stroke-tertiary cursor-pointer transition-[background] xl:hover:bg-background-accent last:border-b-0 [&#038;.is-current]:bg-background-accent [&#038;.is-disabled]:hidden\"\n\t\t\t\t\t\tdata-value=\"gestion-des-performances\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<span class=\"js-select-name\">Gestion des performances<\/span>\n\t\t\t\t\t\t<span class=\"opacity-0 invisible transition-opacity [.is-current_&#038;]:opacity-100 [.is-current_&#038;]:visible\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n  <g id=\"Icon\">\n    <path id=\"Icon_2\" d=\"M7.5 12L10.5 15L16.5 9M22 12C22 17.5228 17.5228 22 12 22C6.47715 22 2 17.5228 2 12C2 6.47715 6.47715 2 12 2C17.5228 2 22 6.47715 22 12Z\" stroke=\"#0530A8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n  <\/g>\n<\/svg>\n<\/span>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<\/ul>\n\t\t<\/div>\n\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"js-tab-content hidden [&#038;.is-active:not(.is-disabled)]:block\" data-categories=\"demonstration-de-la-suite-complete\" data-type=\"interactive_demo\">\n\t\t\t\t\t\t\t\n\t<div class=\"video-module lint-ignore\"  data-module=\"video-popup\">\n\t\t<div class=\"container relative relative max-w-full !px-0 is-center-button\" data-aos=\"fade-up\">\n\t\t\t<div class=\"video-popup__media relative shadow-lg-2 rounded-s overflow-hidden lg:rounded-m !static max-md:w-[710px]\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\n\n\t\t\t\t\t\t\t<div class=\"video_embed js-video-embed\">\n\t\t\t\t\t<div>\u2028  <script async=\"\" src=\"https:\/\/js.storylane.io\/js\/v2\/storylane.js\"><\/script>\u2028  <div class=\"sl-embed\" style=\"position:relative;padding-bottom:calc(60.74% + 25px);width:100%;height:0;transform:scale(1)\">\u2028  <iframe loading=\"lazy\" class=\"sl-demo\" src=\"https:\/\/app.storylane.io\/demo\/hecp73qkwlyq?embed=inline\" name=\"sl-embed\" allow=\"fullscreen\" allowfullscreen=\"\" style=\"position:absolute;top:0;left:0;width:100%!important;height:100%!important;border:1px solid rgba(63,95,172,0.35);box-shadow: 0px 0px 18px rgba(26, 19, 72, 0.15);border-radius:10px;box-sizing:border-box;\"><\/iframe>\u2028  <\/div>\u2028<\/div>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"js-tab-content hidden [&#038;.is-active:not(.is-disabled)]:block\" data-categories=\"\" data-type=\"interactive_demo\">\n\t\t\t\t\t\t\t\n\t<div class=\"video-module lint-ignore\"  data-module=\"video-popup\">\n\t\t<div class=\"container relative relative max-w-full !px-0 is-center-button\" data-aos=\"fade-up\">\n\t\t\t<div class=\"video-popup__media relative shadow-lg-2 rounded-s overflow-hidden lg:rounded-m !static max-md:w-[710px]\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\n\n\t\t\t\t\t\t\t<div class=\"video_embed js-video-embed\">\n\t\t\t\t\t<div>\u2028  <script async=\"\" src=\"https:\/\/js.storylane.io\/js\/v2\/storylane.js\"><\/script>\u2028  <div class=\"sl-embed\" style=\"position:relative;padding-bottom:calc(56.25% + 25px);width:100%;height:0;transform:scale(1)\">\u2028  <iframe loading=\"lazy\" class=\"sl-demo\" src=\"https:\/\/app.storylane.io\/demo\/kuuvnnv1mz68?embed=inline\" name=\"sl-embed\" allow=\"fullscreen\" allowfullscreen=\"\" style=\"position:absolute;top:0;left:0;width:100%!important;height:100%!important;border:1px solid rgba(63,95,172,0.35);box-shadow: 0px 0px 18px rgba(26, 19, 72, 0.15);border-radius:10px;box-sizing:border-box;\"><\/iframe>\u2028  <\/div>\u2028<\/div>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"js-tab-content hidden [&#038;.is-active:not(.is-disabled)]:block\" data-categories=\"wfm-apercu-complet\" data-type=\"interactive_demo\">\n\t\t\t\t\t\t\t\n\t<div class=\"video-module lint-ignore\"  data-module=\"video-popup\">\n\t\t<div class=\"container relative relative max-w-full !px-0 is-center-button\" data-aos=\"fade-up\">\n\t\t\t<div class=\"video-popup__media relative shadow-lg-2 rounded-s overflow-hidden lg:rounded-m !static max-md:w-[710px]\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\n\n\t\t\t\t\t\t\t<div class=\"video_embed js-video-embed\">\n\t\t\t\t\t<div>\n  <script async=\"\" src=\"https:\/\/js.storylane.io\/js\/v2\/storylane.js\"><\/script>\n  <div class=\"sl-embed\" style=\"position:relative;padding-bottom:calc(60.74% + 25px);width:100%;height:0;transform:scale(1)\">\n    <iframe loading=\"lazy\" class=\"sl-demo\" src=\"https:\/\/app.storylane.io\/demo\/x1kudgfnz0pj?embed=inline\" name=\"sl-embed\" allow=\"fullscreen\" allowfullscreen=\"\" style=\"position:absolute;top:0;left:0;width:100%!important;height:100%!important;border:1px solid rgba(63,95,172,0.35);box-shadow: 0px 0px 18px rgba(26, 19, 72, 0.15);border-radius:10px;box-sizing:border-box;\"><\/iframe>\n  <\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"js-tab-content hidden [&#038;.is-active:not(.is-disabled)]:block\" data-categories=\"tour-dhorizon\" data-type=\"interactive_demo\">\n\t\t\t\t\t\t\t\n\t<div class=\"video-module lint-ignore\"  data-module=\"video-popup\">\n\t\t<div class=\"container relative relative max-w-full !px-0 is-center-button\" data-aos=\"fade-up\">\n\t\t\t<div class=\"video-popup__media relative shadow-lg-2 rounded-s overflow-hidden lg:rounded-m !static max-md:w-[710px]\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\n\n\t\t\t\t\t\t\t<div class=\"video_embed js-video-embed\">\n\t\t\t\t\t<div>\u2028  <script async=\"\" src=\"https:\/\/js.storylane.io\/js\/v2\/storylane.js\"><\/script>\u2028  <div class=\"sl-embed\" style=\"position:relative;padding-bottom:calc(60.74% + 25px);width:100%;height:0;transform:scale(1)\">\u2028  <iframe loading=\"lazy\" class=\"sl-demo\" src=\"https:\/\/app.storylane.io\/demo\/vcbrqecdcpw3?embed=inline\" name=\"sl-embed\" allow=\"fullscreen\" allowfullscreen=\"\" style=\"position:absolute;top:0;left:0;width:100%!important;height:100%!important;border:1px solid rgba(63,95,172,0.35);box-shadow: 0px 0px 18px rgba(26, 19, 72, 0.15);border-radius:10px;box-sizing:border-box;\"><\/iframe>\u2028  <\/div>\u2028<\/div>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"js-tab-content hidden [&#038;.is-active:not(.is-disabled)]:block\" data-categories=\"gestion-des-performances\" data-type=\"interactive_demo\">\n\t\t\t\t\t\t\t\n\t<div class=\"video-module lint-ignore\"  data-module=\"video-popup\">\n\t\t<div class=\"container relative relative max-w-full !px-0 is-center-button\" data-aos=\"fade-up\">\n\t\t\t<div class=\"video-popup__media relative shadow-lg-2 rounded-s overflow-hidden lg:rounded-m !static max-md:w-[710px]\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\n\n\t\t\t\t\t\t\t<div class=\"video_embed js-video-embed\">\n\t\t\t\t\t<div>\u2028  <script async=\"\" src=\"https:\/\/app.storylane.io\/share\/vnfvktz60pgp\"><\/script>\u2028  <div class=\"sl-embed\" style=\"position:relative;padding-bottom:calc(60.74% + 25px);width:100%;height:0;transform:scale(1)\">\u2028  <iframe loading=\"lazy\" class=\"sl-demo\" src=\"https:\/\/app.storylane.io\/share\/vnfvktz60pgp?embed=inline\" name=\"sl-embed\" allow=\"fullscreen\" allowfullscreen=\"\" style=\"position:absolute;top:0;left:0;width:100%!important;height:100%!important;border:1px solid rgba(63,95,172,0.35);box-shadow: 0px 0px 18px rgba(26, 19, 72, 0.15);border-radius:10px;box-sizing:border-box;\"><\/iframe>\u2028  <\/div>\u2028<\/div>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"relative p-4 bg-white shadow-lg-2 rounded-s overflow-hidden max-md:w-[710px] lg:rounded-m aspect-[710\/426] md:aspect-[1188\/713] body-medium text-text-primary-aaa hidden [.is-not-product_&#038;]:block\">Not product demo<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div\n\t\t\tclass=\"absolute bottom-0 -left-l\/l -right-l\/l z-[1] opacity-20 rounded-[100%_100%_0_0_\/_18%_18%_0_0] h-[260px] lg:h-[448px]\"\n\t\t\tstyle=\"background: linear-gradient(180deg, rgb(53, 95, 212) 0%, rgba(53, 95, 212, 0.00) 100%\"\n\t\t><\/div>\n\t\t<div\n\t\t\tclass=\"absolute bottom-0 -left-l\/l -right-l\/l z-0 rounded-[100%_100%_0_0_\/_18%_18%_0_0] h-[260px] lg:h-[448px]\"\n\t\t\tstyle=\"background: #000000\"\n\t\t><\/div>\n\t<\/section>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_4250317b48617e2c5b7f6050969278aa\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\n<section\n\tclass=\"hover-tabs\"\n\tdata-theme-block-id=\"block_62a19492f4d8f304c9e663207a3503ef\"\n\tid=\"\"\n\tdata-module=\"hover-tabs\"\n>\n\t<div class=\"relative container !px-0\">\n\t\t<div class=\"hidden lg:flex absolute -top-[5%] xl:-top-[10%] right-[40px] -z-[1] js-color-bar\" data-aos=\"fade-down\" data-aos-delay=\"300\">\n\t\t\t\t\t<\/div>\n\t\t<div class=\"flex flex-col lg:flex-row lg:items-center overflow-hidden\">\n\t\t\t<div class=\"flex flex-col lg:gap-c\/m md:px-l\/xxl\">\n\t\t\t\t\t<div class=\"section-header lint-ignore\" style=\"\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"w-full xl:px-page-margin py-l\/m md:pt-0 lg:py-l\/m mx-auto text-center flex flex-col gap-c\/l\">\n\t\t\t\t\t\t\t\t<h2\t\t\t\tstyle=\"color: #0530A8\"\n\t\t\t\tclass=\"button-link-large !tracking-wider text-text-highlight-aaa flex flex-col md:flex-row items-center\n\t\t\t\tjustify-center gap-c\/s md:gap-c\/xs py-c\/s\"\n\t\t\t\tdata-aos=\"fade-down\"\n\t\t\t\t>\n\t\t\t\t<span\n\t\t\t\t\tclass=\"icon rounded-full flex items-center justify-center text-black [&#038;_svg]:w-[var(--Base-Grid-Grid-24)] [&#038;_svg]:h-[var(--Base-Grid-Grid-24)]\"\n\t\t\t\t\tstyle=\"color: #0530A8;background-color: #EEF0F6\"\n\t\t\t\t\taria-hidden=\"true\">\n\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\tSolutions pour les leaders CX\t\t\t<\/h2 >\n\t\t\t\n\t\t\t\t\t\t<h3\t\t\tstyle=\"color: #080F21\"\n\t\t\tclass=\"heading-large md:heading-large text-primary\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\tVoir tout. Am\u00e9liorez tout.\r\n\t\t<\/h3 >\n\t\t\n\t\t\t\t\t<div\n\t\t\t\tclass=\" text-navy-40\"\n\t\t\t\tstyle=\"color: #344679\"\n\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\t<p>Transformez les donn\u00e9es brutes en exp\u00e9riences inoubliables gr\u00e2ce aux meilleurs outils d&rsquo;analyse CX disponibles.<\/p>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_62a19492f4d8f304c9e663207a3503ef\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 64px !important;\n\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 24px !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 96px !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\t\t\t\t\t\t\t\t\t<div class=\"relative flex flex-col w-screen md:hidden mt-c\/xxl pl-l\/xl\" data-aos=\"fade-left\" data-aos-duration=\"1000\">\n\t\t\t\t\t\t<div class=\"absolute -top-[120px] right-[40px] -z-[1] md:right-[100px] hover-tabs__bar js-color-bar\">\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"relative ml-[80px] pl-[35px] border-t-[5px] border-b-[5px] border--Background-Primary bg-background-inverse rounded-tl-[20px] rounded-bl-[20px]\">\n\t\t\t\t\t\t\t\t<div data-aos=\"fade-up\">\n\t<div class=\"js-wrap image lint-ignore\n\taspect-[240\/180] md:aspect-[400\/400] js-bg-image-trigger image--cover\t\" data-module=\"image\" data-bg-image=hover-tabs-bg-image-0>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/QM-Auto-QM.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/QM-Auto-QM.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/QM-Auto-QM.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\thidden aspect-[240\/180] md:aspect-[400\/400] js-bg-image-trigger image--cover\t\" data-module=\"image\" data-bg-image=hover-tabs-bg-image-1>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/Sentiment-Analytics-3-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/Sentiment-Analytics-3-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/Sentiment-Analytics-3-1.webp 1212w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/Sentiment-Analytics-3-1-271x300.webp 271w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/Sentiment-Analytics-3-1-923x1024.webp 923w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/Sentiment-Analytics-3-1-768x852.webp 768w\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\thidden aspect-[240\/180] md:aspect-[400\/400] js-bg-image-trigger image--cover\t\" data-module=\"image\" data-bg-image=hover-tabs-bg-image-2>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/Calabrio-One-Workforce-Management.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/Calabrio-One-Workforce-Management.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/Calabrio-One-Workforce-Management.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\thidden aspect-[240\/180] md:aspect-[400\/400] js-bg-image-trigger image--cover\t\" data-module=\"image\" data-bg-image=hover-tabs-bg-image-3>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Performance-Management-UI.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Performance-Management-UI.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Performance-Management-UI.svg\" alt=\"\" ><\/div>\n\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"w-full bg-white\">\n\t\t\t\t\t\t\t<div class=\"flex hover-tabs__images hover-tabs__images--4\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\n\t<section\n\tclass=\"swiper  w-full js-hover-tabs-swiper\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1.8,\"allowTouchMove\":false,\"breakpoints\":{\"1024\":{\"slidesPerView\":1.1},\"1440\":{\"slidesPerView\":1.8}}}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper\">\n\t\n<div class=\"swiper-slide w-[95px] min-w-[95px] h-[100px] sm:w-[226px] sm:min-w-[226px] sm:h-[240px] sm:min-h-[240px] transition-transform duration-[800ms] ease-linear hover-tabs__image js-image-trigger -ml-[1px] active\" data-image=\"hover-tabs-image-0\">\n\t<div class=\"w-full h-full bg-white border border-stroke-primary\" data-aos=\"fade-up\" data-aos-delay=\"0\">\n\t\t\t\t\t\t\n\t<div class=\"w-full h-full lottie\" data-url=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/04\/Card-1-1.json\" data-loop=\"1\" data-module=\"lottie\"\n\tdata-tab-toggle-id=heading-block_62a19492f4d8f304c9e663207a3503ef-0><\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n<div class=\"swiper-slide w-[95px] min-w-[95px] h-[100px] sm:w-[226px] sm:min-w-[226px] sm:h-[240px] sm:min-h-[240px] transition-transform duration-[800ms] ease-linear hover-tabs__image js-image-trigger -ml-[1px]\" data-image=\"hover-tabs-image-1\">\n\t<div class=\"w-full h-full bg-white border border-stroke-primary\" data-aos=\"fade-up\" data-aos-delay=\"50\">\n\t\t\t\t\t\t\n\t<div class=\"w-full h-full lottie\" data-url=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/04\/Card-2-1.json\" data-loop=\"1\" data-module=\"lottie\"\n\tdata-tab-toggle-id=heading-block_62a19492f4d8f304c9e663207a3503ef-1><\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n<div class=\"swiper-slide w-[95px] min-w-[95px] h-[100px] sm:w-[226px] sm:min-w-[226px] sm:h-[240px] sm:min-h-[240px] transition-transform duration-[800ms] ease-linear hover-tabs__image js-image-trigger -ml-[1px]\" data-image=\"hover-tabs-image-2\">\n\t<div class=\"w-full h-full bg-white border border-stroke-primary\" data-aos=\"fade-up\" data-aos-delay=\"100\">\n\t\t\t\t\t\t\n\t<div class=\"w-full h-full lottie\" data-url=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/04\/Card-1-1.json\" data-loop=\"1\" data-module=\"lottie\"\n\tdata-tab-toggle-id=heading-block_62a19492f4d8f304c9e663207a3503ef-2><\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n<div class=\"swiper-slide w-[95px] min-w-[95px] h-[100px] sm:w-[226px] sm:min-w-[226px] sm:h-[240px] sm:min-h-[240px] transition-transform duration-[800ms] ease-linear hover-tabs__image js-image-trigger -ml-[1px]\" data-image=\"hover-tabs-image-3\">\n\t<div class=\"w-full h-full bg-white border border-stroke-primary\" data-aos=\"fade-up\" data-aos-delay=\"150\">\n\t\t\t\t\t\t\n\t<div class=\"w-full h-full lottie\" data-url=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/04\/Card-2-1.json\" data-loop=\"1\" data-module=\"lottie\"\n\tdata-tab-toggle-id=heading-block_62a19492f4d8f304c9e663207a3503ef-3><\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\t\n\t\t\n\t\n\t\t<\/section>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<section\n\t\tclass=\"accordions w-full\"\n\t\tdata-module=\"accordions\"\n\t\tdata-multi-collapse=\"false\"\n\t>\n\t\t<div class=\"flex flex-col\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\tclass=\"group py-c\/m md:py-c\/l border-b border-stroke-tertiary has-[.active]:border-[var(--System-Colors-Blue-50)] has-[.active]:text-[var(--System-Colors-Blue-50)]  active\"\n\t\t\t>\n\t\t\t\t<h2 class=\"body-large md:subhead-medium\">\n\t\t\t\t<button\n\t\t\t\t\ttype=\"button\"\n\t\t\t\t\tid=\"heading-block_62a19492f4d8f304c9e663207a3503ef-0\"\n\t\t\t\t\tclass=\"accordion-button flex items-center justify-between w-full active\"\n\t\t\t\t\tdata-toggle=\"collapse\"\n\t\t\t\t\tdata-index=\"0\"\n\t\t\t\t\tdata-target=\"content-block_62a19492f4d8f304c9e663207a3503ef-0\"\n\t\t\t\t\taria-expanded=\"true\"\n\t\t\t\t\taria-controls=\"content-block_62a19492f4d8f304c9e663207a3503ef-0\"\n\t\t\t\t\tdata-accordion-heading=\"\"\n\t\t\t\t\tstyle=\"color: h3;\"\n\t\t\t\t>\n\t\t\t\t\t<span class=\"accordion-heading mr-c\/m text-left subhead-medium md:body-large lg:subhead-medium\">\n\t\t\t\t\t\t\u00c9liminez les zones d&#039;ombre de vos agents et de l&#039;exp\u00e9rience client\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"md:hidden accordion-icon transition-transform duration-1000 ease-in-out transform group-[.active]:hidden rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Instance\">\n<path id=\"Icon\" d=\"M9.5 4.39453V14.8945M4.25 9.64453H14.75\" stroke=\"#080F21\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"md:!hidden accordion-icon transition-transform duration-1000 ease-in-out transform hidden group-[.active]:block rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Instance\">\n<path id=\"Icon\" d=\"M4.25 9.64453H14.75\" stroke=\"#080F21\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"hidden md:block accordion-icon group-[.active]:bg-background-accent group-[.active]:rotate-90 transition-transform duration-300 transform rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"17\" height=\"17\" viewBox=\"0 0 17 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M3.83398 8.17008H13.1673M13.1673 8.17008L8.50065 3.50342M13.1673 8.17008L8.50065 12.8368\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/button>\n\t\t\t<\/h2>\n\t\t\t<div\n\t\t\t\tid=\"content-block_62a19492f4d8f304c9e663207a3503ef-0\"\n\t\t\t\tclass=\" overflow-hidden transition-all duration-300 ease-in-out group-[.active]:mt-c\/s group-[.active]:mb-c\/m md:mb-0 lint-ignore !mb-0 body-small\"\n\t\t\t\trole=\"region\"\n\t\t\t\tdata-accordion-content\n\t\t\t\taria-labelledby=\"heading-block_62a19492f4d8f304c9e663207a3503ef-0\"\n\t\t\t>\n\t\t\t\t<div\n\t\t\t\t\tclass=\"block w-full wysiwyg--small text-text-primary-aaa\"\n\t\t\t\t\tstyle=\"color: Voir tout. Am\u00e9liorez tout.\r\n;\"\n\t\t\t\t>\n\t\t\t\t\t<p>Ne vous demandez plus ce qui s&rsquo;est pass\u00e9 lors des conversations que votre \u00e9quipe d&rsquo;assurance qualit\u00e9 n&rsquo;a pas couvertes. Capturez et \u00e9valuez 100 % de vos interactions gr\u00e2ce \u00e0 des <a href=\"https:\/\/www.calabrio.com\/fr\/produits\/analyse-des-interactions\/\">analyses d&rsquo;interactions compl\u00e8tes pilot\u00e9es par l&rsquo;IA<\/a> et \u00e0 une <a href=\"https:\/\/www.calabrio.com\/fr\/produits\/analyse-des-interactions\/page-de-caracteristiques-de-lauto-qm\/\">gestion automatique de la qualit\u00e9<\/a> extr\u00eamement pr\u00e9cise et enti\u00e8rement configurable.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\tclass=\"group py-c\/m md:py-c\/l border-b border-stroke-tertiary has-[.active]:border-[var(--System-Colors-Blue-50)] has-[.active]:text-[var(--System-Colors-Blue-50)] \"\n\t\t\t>\n\t\t\t\t<h2 class=\"body-large md:subhead-medium\">\n\t\t\t\t<button\n\t\t\t\t\ttype=\"button\"\n\t\t\t\t\tid=\"heading-block_62a19492f4d8f304c9e663207a3503ef-1\"\n\t\t\t\t\tclass=\"accordion-button flex items-center justify-between w-full\"\n\t\t\t\t\tdata-toggle=\"collapse\"\n\t\t\t\t\tdata-index=\"1\"\n\t\t\t\t\tdata-target=\"content-block_62a19492f4d8f304c9e663207a3503ef-1\"\n\t\t\t\t\taria-expanded=\"true\"\n\t\t\t\t\taria-controls=\"content-block_62a19492f4d8f304c9e663207a3503ef-1\"\n\t\t\t\t\tdata-accordion-heading=\"\"\n\t\t\t\t\tstyle=\"color: h3;\"\n\t\t\t\t>\n\t\t\t\t\t<span class=\"accordion-heading mr-c\/m text-left subhead-medium md:body-large lg:subhead-medium\">\n\t\t\t\t\t\tComprendre ce qui motive r\u00e9ellement vos conversations\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"md:hidden accordion-icon transition-transform duration-1000 ease-in-out transform group-[.active]:hidden rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Instance\">\n<path id=\"Icon\" d=\"M9.5 4.39453V14.8945M4.25 9.64453H14.75\" stroke=\"#080F21\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"md:!hidden accordion-icon transition-transform duration-1000 ease-in-out transform hidden group-[.active]:block rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Instance\">\n<path id=\"Icon\" d=\"M4.25 9.64453H14.75\" stroke=\"#080F21\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"hidden md:block accordion-icon group-[.active]:bg-background-accent group-[.active]:rotate-90 transition-transform duration-300 transform rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"17\" height=\"17\" viewBox=\"0 0 17 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M3.83398 8.17008H13.1673M13.1673 8.17008L8.50065 3.50342M13.1673 8.17008L8.50065 12.8368\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/button>\n\t\t\t<\/h2>\n\t\t\t<div\n\t\t\t\tid=\"content-block_62a19492f4d8f304c9e663207a3503ef-1\"\n\t\t\t\tclass=\"max-h-0 overflow-hidden transition-all duration-300 ease-in-out group-[.active]:mt-c\/s group-[.active]:mb-c\/m md:mb-0 lint-ignore !mb-0 body-small\"\n\t\t\t\trole=\"region\"\n\t\t\t\tdata-accordion-content\n\t\t\t\taria-labelledby=\"heading-block_62a19492f4d8f304c9e663207a3503ef-1\"\n\t\t\t>\n\t\t\t\t<div\n\t\t\t\t\tclass=\"block w-full wysiwyg--small text-text-primary-aaa\"\n\t\t\t\t\tstyle=\"color: Voir tout. Am\u00e9liorez tout.\r\n;\"\n\t\t\t\t>\n\t\t\t\t\t<p>D\u00e9couvrez automatiquement les principaux facteurs d&rsquo;appels de votre centre de contact gr\u00e2ce \u00e0 Trending Topics. Remplacez les enqu\u00eates post-appels \u00e0 faible taux de r\u00e9ponse par une <a href=\"https:\/\/www.calabrio.com\/fr\/produits\/analyse-des-interactions\/page-de-la-fonctionnalite-avancee-sur-les-sentiments\/\">analyse des sentiments aliment\u00e9e par GenAI<\/a>, qui permet de d\u00e9couvrir des informations \u00e9motionnelles exploitables dans toutes vos conversations.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\tclass=\"group py-c\/m md:py-c\/l border-b border-stroke-tertiary has-[.active]:border-[var(--System-Colors-Blue-50)] has-[.active]:text-[var(--System-Colors-Blue-50)] \"\n\t\t\t>\n\t\t\t\t<h2 class=\"body-large md:subhead-medium\">\n\t\t\t\t<button\n\t\t\t\t\ttype=\"button\"\n\t\t\t\t\tid=\"heading-block_62a19492f4d8f304c9e663207a3503ef-2\"\n\t\t\t\t\tclass=\"accordion-button flex items-center justify-between w-full\"\n\t\t\t\t\tdata-toggle=\"collapse\"\n\t\t\t\t\tdata-index=\"2\"\n\t\t\t\t\tdata-target=\"content-block_62a19492f4d8f304c9e663207a3503ef-2\"\n\t\t\t\t\taria-expanded=\"true\"\n\t\t\t\t\taria-controls=\"content-block_62a19492f4d8f304c9e663207a3503ef-2\"\n\t\t\t\t\tdata-accordion-heading=\"\"\n\t\t\t\t\tstyle=\"color: h3;\"\n\t\t\t\t>\n\t\t\t\t\t<span class=\"accordion-heading mr-c\/m text-left subhead-medium md:body-large lg:subhead-medium\">\n\t\t\t\t\t\tEngagez et fid\u00e9lisez vos meilleurs agents\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"md:hidden accordion-icon transition-transform duration-1000 ease-in-out transform group-[.active]:hidden rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Instance\">\n<path id=\"Icon\" d=\"M9.5 4.39453V14.8945M4.25 9.64453H14.75\" stroke=\"#080F21\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"md:!hidden accordion-icon transition-transform duration-1000 ease-in-out transform hidden group-[.active]:block rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Instance\">\n<path id=\"Icon\" d=\"M4.25 9.64453H14.75\" stroke=\"#080F21\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"hidden md:block accordion-icon group-[.active]:bg-background-accent group-[.active]:rotate-90 transition-transform duration-300 transform rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"17\" height=\"17\" viewBox=\"0 0 17 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M3.83398 8.17008H13.1673M13.1673 8.17008L8.50065 3.50342M13.1673 8.17008L8.50065 12.8368\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/button>\n\t\t\t<\/h2>\n\t\t\t<div\n\t\t\t\tid=\"content-block_62a19492f4d8f304c9e663207a3503ef-2\"\n\t\t\t\tclass=\"max-h-0 overflow-hidden transition-all duration-300 ease-in-out group-[.active]:mt-c\/s group-[.active]:mb-c\/m md:mb-0 lint-ignore !mb-0 body-small\"\n\t\t\t\trole=\"region\"\n\t\t\t\tdata-accordion-content\n\t\t\t\taria-labelledby=\"heading-block_62a19492f4d8f304c9e663207a3503ef-2\"\n\t\t\t>\n\t\t\t\t<div\n\t\t\t\t\tclass=\"block w-full wysiwyg--small text-text-primary-aaa\"\n\t\t\t\t\tstyle=\"color: Voir tout. Am\u00e9liorez tout.\r\n;\"\n\t\t\t\t>\n\t\t\t\t\t<p>Favorisez une productivit\u00e9 optimale et conservez vos meilleurs agents gr\u00e2ce \u00e0 la suite que ces derniers appr\u00e9cient le plus. Responsabilisez les \u00e9quipes de premi\u00e8re ligne avec une planification simple en libre-service, des outils de formation pilot\u00e9s par l&rsquo;IA, un retour d&rsquo;information personnalis\u00e9, une reconnaissance significative, et bien plus encore.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\tclass=\"group py-c\/m md:py-c\/l border-b border-stroke-tertiary has-[.active]:border-[var(--System-Colors-Blue-50)] has-[.active]:text-[var(--System-Colors-Blue-50)] \"\n\t\t\t>\n\t\t\t\t<h2 class=\"body-large md:subhead-medium\">\n\t\t\t\t<button\n\t\t\t\t\ttype=\"button\"\n\t\t\t\t\tid=\"heading-block_62a19492f4d8f304c9e663207a3503ef-3\"\n\t\t\t\t\tclass=\"accordion-button flex items-center justify-between w-full\"\n\t\t\t\t\tdata-toggle=\"collapse\"\n\t\t\t\t\tdata-index=\"3\"\n\t\t\t\t\tdata-target=\"content-block_62a19492f4d8f304c9e663207a3503ef-3\"\n\t\t\t\t\taria-expanded=\"true\"\n\t\t\t\t\taria-controls=\"content-block_62a19492f4d8f304c9e663207a3503ef-3\"\n\t\t\t\t\tdata-accordion-heading=\"\"\n\t\t\t\t\tstyle=\"color: h3;\"\n\t\t\t\t>\n\t\t\t\t\t<span class=\"accordion-heading mr-c\/m text-left subhead-medium md:body-large lg:subhead-medium\">\n\t\t\t\t\t\tAcc\u00e9dez aux points forts ou \u00e0 l&#039;ensemble de l&#039;image, \u00e0 tout moment\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"md:hidden accordion-icon transition-transform duration-1000 ease-in-out transform group-[.active]:hidden rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Instance\">\n<path id=\"Icon\" d=\"M9.5 4.39453V14.8945M4.25 9.64453H14.75\" stroke=\"#080F21\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"md:!hidden accordion-icon transition-transform duration-1000 ease-in-out transform hidden group-[.active]:block rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Instance\">\n<path id=\"Icon\" d=\"M4.25 9.64453H14.75\" stroke=\"#080F21\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"hidden md:block accordion-icon group-[.active]:bg-background-accent group-[.active]:rotate-90 transition-transform duration-300 transform rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"17\" height=\"17\" viewBox=\"0 0 17 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M3.83398 8.17008H13.1673M13.1673 8.17008L8.50065 3.50342M13.1673 8.17008L8.50065 12.8368\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/button>\n\t\t\t<\/h2>\n\t\t\t<div\n\t\t\t\tid=\"content-block_62a19492f4d8f304c9e663207a3503ef-3\"\n\t\t\t\tclass=\"max-h-0 overflow-hidden transition-all duration-300 ease-in-out group-[.active]:mt-c\/s group-[.active]:mb-c\/m md:mb-0 lint-ignore !mb-0 body-small\"\n\t\t\t\trole=\"region\"\n\t\t\t\tdata-accordion-content\n\t\t\t\taria-labelledby=\"heading-block_62a19492f4d8f304c9e663207a3503ef-3\"\n\t\t\t>\n\t\t\t\t<div\n\t\t\t\t\tclass=\"block w-full wysiwyg--small text-text-primary-aaa\"\n\t\t\t\t\tstyle=\"color: Voir tout. Am\u00e9liorez tout.\r\n;\"\n\t\t\t\t>\n\t\t\t\t\t<p>Faites ressortir les informations cl\u00e9s de la conversation et fournissez un retour d&rsquo;information instantan\u00e9 et exploitable gr\u00e2ce \u00e0 des r\u00e9sum\u00e9s d&rsquo;interaction dynamiques g\u00e9n\u00e9r\u00e9s par l&rsquo;IA. De plus, vous b\u00e9n\u00e9ficiez d&rsquo;une visibilit\u00e9 totale sur les interactions en direct et les flux de travail des agents gr\u00e2ce \u00e0 la surveillance en temps r\u00e9el et \u00e0 l&rsquo;enregistrement d&rsquo;\u00e9cran.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t<\/section>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex py-c\/s px-page-margin md:mt-c\/xxl md:p-0 md:pb-[6px] js-accordion-button active\" data-accordion-index=\"0\">\n\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-primary w-full lg:w-auto !shadow-none\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/reservez-une-demonstration\/\" title=\"R\u00e9servez une d\u00e9monstration\" aria-label=\"R\u00e9servez une d\u00e9monstration\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text\">R\u00e9servez une d\u00e9monstration<\/span>\n\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex py-c\/s px-page-margin md:mt-c\/xxl md:p-0 md:pb-[6px] js-accordion-button hidden\" data-accordion-index=\"1\">\n\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-primary w-full lg:w-auto !shadow-none\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/reservez-une-demonstration\/\" title=\"R\u00e9servez une d\u00e9monstration\" aria-label=\"R\u00e9servez une d\u00e9monstration\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text\">R\u00e9servez une d\u00e9monstration<\/span>\n\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex py-c\/s px-page-margin md:mt-c\/xxl md:p-0 md:pb-[6px] js-accordion-button hidden\" data-accordion-index=\"2\">\n\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-primary w-full lg:w-auto !shadow-none\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/reservez-une-demonstration\/\" title=\"R\u00e9servez une d\u00e9monstration\" aria-label=\"R\u00e9servez une d\u00e9monstration\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text\">R\u00e9servez une d\u00e9monstration<\/span>\n\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex py-c\/s px-page-margin md:mt-c\/xxl md:p-0 md:pb-[6px] js-accordion-button hidden\" data-accordion-index=\"3\">\n\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-primary w-full lg:w-auto !shadow-none\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/reservez-une-demonstration\/\" title=\"R\u00e9servez une d\u00e9monstration\" aria-label=\"R\u00e9servez une d\u00e9monstration\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text\">R\u00e9servez une d\u00e9monstration<\/span>\n\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div class=\"relative hidden md:flex flex-col max-w-[85%] lg:max-w-[40%] xl:max-w-[560px] ml-auto pt-48 lg:pt-0 pl-l\/xl\" data-aos=\"fade-left\" data-aos-duration=\"1000\">\n\t\t\t\t<div class=\"hidden md:flex lg:hidden absolute top-[40px] right-[40px] -z-[1] js-color-bar\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"relative pl-l\/xl border-t-[10px] border-b-[10px] border--Background-Primary bg-background-inverse rounded-tl-[20px] rounded-bl-[20px]\">\n\t\t\t\t\t<div class=\"absolute top-[10px] left-[16px]\"><svg width=\"49\" height=\"49\" viewBox=\"0 0 49 49\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M36.5 28.0182C34.8655 32.9354 30.2034 36.4941 24.6931 36.4941C17.8241 36.4941 12.2586 30.9768 12.2586 24.1699C12.2586 17.363 17.8172 11.8458 24.6862 11.8458C30.1966 11.8458 34.8655 15.3975 36.4931 20.3216H44.4931C42.6862 11.1147 34.5069 4.16992 24.6862 4.16992C13.5414 4.16992 4.5 13.1216 4.5 24.1699C4.5 35.2182 13.5414 44.1699 24.6862 44.1699C34.5069 44.1699 42.6862 37.2251 44.5 28.0182H36.5Z\" fill=\"#E3120A\"\/>\n<path d=\"M31.6041 24.0114C30.0731 23.8321 28.011 23.1562 26.6593 21.6734C25.6317 20.5493 24.8524 18.8941 24.6593 17.2734H24.3421C24.1558 18.8941 23.3696 20.5493 22.3421 21.6734C20.9903 23.1562 18.9283 23.8321 17.3972 24.0114C16.6386 24.101 15.5352 24.1217 15.5352 24.1217V24.2183C15.5352 24.2183 16.6455 24.239 17.3972 24.3286C18.9283 24.5079 20.9903 25.1838 22.3421 26.6665C23.3696 27.7907 24.149 29.4458 24.3421 31.0665H24.6593C24.8455 29.4458 25.6317 27.7907 26.6593 26.6665C28.011 25.1838 30.0731 24.5079 31.6041 24.3286C32.3627 24.239 33.4662 24.2183 33.4662 24.2183V24.1217C33.4662 24.1217 32.3558 24.101 31.6041 24.0114Z\" fill=\"white\"\/>\n<\/svg>\n<\/div>\n\t\t\t\t\t\t<div data-aos=\"fade-up\">\n\t<div class=\"js-wrap image lint-ignore\n\taspect-[240\/180] md:aspect-[400\/400] js-bg-image-trigger image--cover\t\" data-module=\"image\" data-bg-image=hover-tabs-bg-image-0>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/QM-Auto-QM.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/QM-Auto-QM.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/QM-Auto-QM.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\thidden aspect-[240\/180] md:aspect-[400\/400] js-bg-image-trigger image--cover\t\" data-module=\"image\" data-bg-image=hover-tabs-bg-image-1>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/Sentiment-Analytics-3-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/Sentiment-Analytics-3-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/Sentiment-Analytics-3-1.webp 1212w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/Sentiment-Analytics-3-1-271x300.webp 271w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/Sentiment-Analytics-3-1-923x1024.webp 923w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/Sentiment-Analytics-3-1-768x852.webp 768w\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\thidden aspect-[240\/180] md:aspect-[400\/400] js-bg-image-trigger image--cover\t\" data-module=\"image\" data-bg-image=hover-tabs-bg-image-2>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/Calabrio-One-Workforce-Management.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/Calabrio-One-Workforce-Management.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/Calabrio-One-Workforce-Management.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\thidden aspect-[240\/180] md:aspect-[400\/400] js-bg-image-trigger image--cover\t\" data-module=\"image\" data-bg-image=hover-tabs-bg-image-3>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Performance-Management-UI.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Performance-Management-UI.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Performance-Management-UI.svg\" alt=\"\" ><\/div>\n\t<\/div>\n\t\t<div class=\"w-full bg-white\">\n\t\t\t\t\t\t\t<div class=\"flex hover-tabs__images hover-tabs__images--4\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\n\t<section\n\tclass=\"swiper  w-full js-hover-tabs-swiper\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1.8,\"allowTouchMove\":false,\"breakpoints\":{\"1024\":{\"slidesPerView\":1.1},\"1440\":{\"slidesPerView\":1.8}}}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper\">\n\t\n<div class=\"swiper-slide w-[95px] min-w-[95px] h-[100px] sm:w-[226px] sm:min-w-[226px] sm:h-[240px] sm:min-h-[240px] transition-transform duration-[800ms] ease-linear hover-tabs__image js-image-trigger -ml-[1px] active\" data-image=\"hover-tabs-image-0\">\n\t<div class=\"w-full h-full bg-white border border-stroke-primary\" data-aos=\"fade-up\" data-aos-delay=\"0\">\n\t\t\t\t\t\t\n\t<div class=\"w-full h-full lottie\" data-url=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/04\/Card-1-1.json\" data-loop=\"1\" data-module=\"lottie\"\n\tdata-tab-toggle-id=heading-block_62a19492f4d8f304c9e663207a3503ef-0><\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n<div class=\"swiper-slide w-[95px] min-w-[95px] h-[100px] sm:w-[226px] sm:min-w-[226px] sm:h-[240px] sm:min-h-[240px] transition-transform duration-[800ms] ease-linear hover-tabs__image js-image-trigger -ml-[1px]\" data-image=\"hover-tabs-image-1\">\n\t<div class=\"w-full h-full bg-white border border-stroke-primary\" data-aos=\"fade-up\" data-aos-delay=\"50\">\n\t\t\t\t\t\t\n\t<div class=\"w-full h-full lottie\" data-url=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/04\/Card-2-1.json\" data-loop=\"1\" data-module=\"lottie\"\n\tdata-tab-toggle-id=heading-block_62a19492f4d8f304c9e663207a3503ef-1><\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n<div class=\"swiper-slide w-[95px] min-w-[95px] h-[100px] sm:w-[226px] sm:min-w-[226px] sm:h-[240px] sm:min-h-[240px] transition-transform duration-[800ms] ease-linear hover-tabs__image js-image-trigger -ml-[1px]\" data-image=\"hover-tabs-image-2\">\n\t<div class=\"w-full h-full bg-white border border-stroke-primary\" data-aos=\"fade-up\" data-aos-delay=\"100\">\n\t\t\t\t\t\t\n\t<div class=\"w-full h-full lottie\" data-url=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/04\/Card-1-1.json\" data-loop=\"1\" data-module=\"lottie\"\n\tdata-tab-toggle-id=heading-block_62a19492f4d8f304c9e663207a3503ef-2><\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n<div class=\"swiper-slide w-[95px] min-w-[95px] h-[100px] sm:w-[226px] sm:min-w-[226px] sm:h-[240px] sm:min-h-[240px] transition-transform duration-[800ms] ease-linear hover-tabs__image js-image-trigger -ml-[1px]\" data-image=\"hover-tabs-image-3\">\n\t<div class=\"w-full h-full bg-white border border-stroke-primary\" data-aos=\"fade-up\" data-aos-delay=\"150\">\n\t\t\t\t\t\t\n\t<div class=\"w-full h-full lottie\" data-url=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/04\/Card-2-1.json\" data-loop=\"1\" data-module=\"lottie\"\n\tdata-tab-toggle-id=heading-block_62a19492f4d8f304c9e663207a3503ef-3><\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\t\n\t\t\n\t\n\t\t<\/section>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_62a19492f4d8f304c9e663207a3503ef\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 64px !important;\n\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 24px !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 96px !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<section\n\tid=\"\"\n\tclass=\"flex flex-col lg:flex-row\"\n\tdata-theme-block-id=\"block_4fa4a6c52bd081b98eeb8deaf6dbf1db\"\n\tdata-aos=\"fade-up\"\n>\n\t\n\t\t<div style=\"background-color: #080F21\" class=\"flex justify-center items-center w-full lg:w-1\/2\">\n\t\t\n\t<div class=\"w-full aspect-[131\/119] md:aspect-[744\/403] lg:h-full lg:aspect-[360\/211] xxl:ml-[60px] xxl:mr-[59px] xxl:aspect-[841\/422] lottie\" data-url=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/04\/Calabrio-Parteners-With-BG.json\" data-loop=\"1\" data-module=\"lottie\"\n\tdata-tab-toggle-id=><\/div>\n\t<\/div>\n\t\n\t\t\t<div style=\"background-color: #080F21\" class=\"flex flex-col w-full lg:w-1\/2 justify-center gap-c\/m p-l\/xl lg:p-l\/xxl\">\n\t\t\t\t\t\t\t<div class=\"flex flex-col gap-c\/m pb-c\/m\">\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"eyebrow flex py-c\/s gap-c\/s\">\n\t\t\t\t\t\t\t<span class=\"eyebrow__icon icon text-background-secondary flex items-center rounded-full bg-stroke-primary\"\n\t\t\t\t\t\t\taria-hidden=\"true\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span class=\"eyebrow__content subhead-small text-background-highlight\">Calculateur de retour sur investissement<\/span>\n\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h2 style=\"color: #FFFFFF\" class=\"heading-xs break-words overflow-ellipsis line-clamp-3\">\n\t\t\t\t\t\t\tD\u00e9couvrez la diff\u00e9rence Calabrio ONE\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<span style=\"color: #C4CDE3\" class=\"wysiwyg\"><p><span class=\"TextRun SCXW5043243 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW5043243 BCX0\">Dot\u00e9 des moyens d&rsquo;action <\/span><span class=\"NormalTextRun SCXW5043243 BCX0\">la main-d&rsquo;\u0153uvre la plus <\/span><\/span><span class=\"TextRun Highlight SCXW5043243 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW5043243 BCX0\">la plus avanc\u00e9e au monde<\/span><span class=\"NormalTextRun SCXW5043243 BCX0\"> la plus avanc\u00e9e au monde<\/span><\/span><span class=\"TextRun SCXW5043243 BCX0\" lang=\"EN-US\" data-contrast=\"auto\" xml:lang=\"EN-US\"><span class=\"NormalTextRun SCXW5043243 BCX0\">que<\/span><span class=\"NormalTextRun SCXW5043243 BCX0\"> pourrait faire votre<\/span> <span class=\"NormalTextRun SCXW5043243 BCX0\">main-d&rsquo;\u0153uvre<\/span><span class=\"NormalTextRun SCXW5043243 BCX0\">, <\/span> <span class=\"NormalTextRun SCXW5043243 BCX0\">pour votre entreprise ? Utilisez notre calculateur de retour sur investissement pour savoir<\/span> <span class=\"NormalTextRun SCXW5043243 BCX0\">la <\/span><span class=\"NormalTextRun SCXW5043243 BCX0\">la diff\u00e9rence que seul<\/span><span class=\"NormalTextRun SCXW5043243 BCX0\"> Calabrio ONE.<\/span><\/span><\/p>\n<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"flex flex-col py-c\/s items-start\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-tertiary btn-tertiary--left-align text-background-primary\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/calculateur-deconomies-calabrio-one-suite-wide\/\" title=\"Calculez votre retour sur investissement\" aria-label=\"Calculez votre retour sur investissement\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore text-text-action\"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Calculez votre retour sur investissement<\/span>\n\t<\/a>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_4fa4a6c52bd081b98eeb8deaf6dbf1db\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<section\n\tid=\"features_sc_header\"\n\tdata-theme-block-id=\"block_6d404b9db3262981478cf511e7ad4ec7\"\n\tstyle=\"\"\n\t>\n\t\t<div class=\"section-header lint-ignore\" style=\"\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"w-full xl:px-page-margin py-l\/m md:pt-0 lg:py-l\/m mx-auto text-center flex flex-col gap-c\/l\">\n\t\t\t\t\t\t\t\t<h3\t\t\t\tstyle=\"\"\n\t\t\t\tclass=\"button-link-large !tracking-wider text-text-highlight-aaa flex flex-col md:flex-row items-center\n\t\t\t\tjustify-center gap-c\/s md:gap-c\/xs py-c\/s\"\n\t\t\t\tdata-aos=\"fade-down\"\n\t\t\t\t>\n\t\t\t\t<span\n\t\t\t\t\tclass=\"icon rounded-full flex items-center justify-center text-black [&#038;_svg]:w-[var(--Base-Grid-Grid-24)] [&#038;_svg]:h-[var(--Base-Grid-Grid-24)]\"\n\t\t\t\t\tstyle=\"color: #080F21;background-color: #EEF0F6\"\n\t\t\t\t\taria-hidden=\"true\">\n\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\tCaract\u00e9ristiques de Calabrio ONE\t\t\t<\/h3 >\n\t\t\t\n\t\t\t\t\t\t<h2\t\t\tstyle=\"color: #080F21\"\n\t\t\tclass=\"heading-medium text-primary\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\tDonnez \u00e0 votre \u00e9quipe des outils qu&rsquo;elle appr\u00e9ciera\t\t<\/h2 >\n\t\t\n\t\t\t\t\t<div\n\t\t\t\tclass=\"wysiwyg text-navy-40\"\n\t\t\t\tstyle=\"color: #344679\"\n\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\t<p>Transformez le fonctionnement de votre centre de contact. Transformez la fa\u00e7on dont vos clients per\u00e7oivent votre marque.<\/p>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_6d404b9db3262981478cf511e7ad4ec7\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 40px !important;\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 24px !important;\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_6d404b9db3262981478cf511e7ad4ec7\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 40px !important;\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 24px !important;\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\t<section\n\t\tid=\"\"\n\t\tclass=\"features-tabs container\"\n\t\tdata-theme-block-id=\"block_ba66dc3001ee53c7f9459f6d044cc0fb\"\n\t\tdata-aos=\"fade-up\"\n\t>\n\t\t\n\t<section\n\t\tclass=\"tabs\"\n\t\tdata-module=\"tabs\">\n\t\t<div class=\"nav-tabs flex flex-col justify-center  lg:w-[calc(100vw-110px)] lg:-ml-[65px] px-0\">\n\t\t\t<div\n\t\t\t\tclass=\"relative hidden flex-col items-center justify-center w-full py-c\/m border-t-0.5 border-solid border-stroke-tertiary lg:flex lg:flex-row items-stretch lint-ignore\"\n\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\trole=\"tab\"\n\t\t\t\t\t\t\tclass=\"nav-tabs__button group js-btn-tab flex items-center justify-center w-full min-h-12 px-c\/l py-c\/m subhead-xs text-text-secondary-aa transition-[background] [&amp;.is-active]:text-text-highlight-aaa [&amp;.is-active]:bg-background-secondary xl:w-auto xl:hover:bg-background-secondary max-lg:transition-[opacity,height] max-lg:duration-300 max-lg:opacity-0 max-lg:h-0 max-lg:[.is-active-dropdown_&amp;]:opacity-100 max-lg:[.is-active-dropdown_&amp;]:h-12 is-active\"\n\t\t\t\t\t\t\tdata-tab=\"tab-panel-0\"\n\t\t\t\t\t\t\tdata-title=\"Auto QM\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t\t<span class=\"inline-flex w-0 -mt-0.5 opacity-0 duration-500 \">\n\t\t\t\t\t\t\t\t<svg width=\"16\" height=\"17\" viewBox=\"0 0 16 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M3.33333 6.66992V12.0033M6.33333 6.66992V12.0033M9.66667 6.66992V12.0033M12.6667 6.66992V12.0033M2 13.0699L2 13.6033C2 13.9766 2 14.1633 2.07266 14.3059C2.13658 14.4314 2.23856 14.5333 2.36401 14.5973C2.50661 14.6699 2.6933 14.6699 3.06667 14.6699H12.9333C13.3067 14.6699 13.4934 14.6699 13.636 14.5973C13.7614 14.5333 13.8634 14.4314 13.9273 14.3059C14 14.1633 14 13.9766 14 13.6033V13.0699C14 12.6966 14 12.5099 13.9273 12.3673C13.8634 12.2418 13.7614 12.1398 13.636 12.0759C13.4934 12.0033 13.3067 12.0033 12.9333 12.0033H3.06667C2.6933 12.0033 2.50661 12.0033 2.36401 12.0759C2.23857 12.1398 2.13658 12.2418 2.07266 12.3673C2 12.5099 2 12.6966 2 13.0699ZM7.76861 2.72135L2.83527 3.81764C2.53723 3.88387 2.38821 3.91699 2.27698 3.99713C2.17886 4.06781 2.10182 4.16386 2.0541 4.27497C2 4.40094 2 4.5536 2 4.85891L2 5.60326C2 5.97663 2 6.16331 2.07266 6.30592C2.13658 6.43136 2.23856 6.53335 2.36401 6.59726C2.50661 6.66992 2.6933 6.66992 3.06667 6.66992H12.9333C13.3067 6.66992 13.4934 6.66992 13.636 6.59726C13.7614 6.53335 13.8634 6.43136 13.9273 6.30592C14 6.16331 14 5.97663 14 5.60326V4.85891C14 4.5536 14 4.40094 13.9459 4.27497C13.8982 4.16386 13.8211 4.06781 13.723 3.99713C13.6118 3.91699 13.4628 3.88387 13.1647 3.81764L8.23139 2.72135C8.14504 2.70216 8.10187 2.69256 8.05824 2.68874C8.01949 2.68534 7.98051 2.68534 7.94176 2.68874C7.89813 2.69256 7.85496 2.70216 7.76861 2.72135Z\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span>Auto 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stroke-linejoin=\"round\"\/>\n<\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span>Sujets d&#039;actualit\u00e9<\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\trole=\"tab\"\n\t\t\t\t\t\t\tclass=\"nav-tabs__button group js-btn-tab flex items-center justify-center w-full min-h-12 px-c\/l py-c\/m subhead-xs text-text-secondary-aa transition-[background] [&amp;.is-active]:text-text-highlight-aaa [&amp;.is-active]:bg-background-secondary xl:w-auto xl:hover:bg-background-secondary max-lg:transition-[opacity,height] max-lg:duration-300 max-lg:opacity-0 max-lg:h-0 max-lg:[.is-active-dropdown_&amp;]:opacity-100 max-lg:[.is-active-dropdown_&amp;]:h-12\"\n\t\t\t\t\t\t\tdata-tab=\"tab-panel-3\"\n\t\t\t\t\t\t\tdata-title=\"Analyse en temps r\u00e9el des ordinateurs de bureau\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t\t<span class=\"inline-flex w-0 -mt-0.5 opacity-0 duration-500 \">\n\t\t\t\t\t\t\t\t<svg width=\"16\" 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transition-[background] [&amp;.is-active]:text-text-highlight-aaa [&amp;.is-active]:bg-background-secondary xl:w-auto xl:hover:bg-background-secondary max-lg:transition-[opacity,height] max-lg:duration-300 max-lg:opacity-0 max-lg:h-0 max-lg:[.is-active-dropdown_&amp;]:opacity-100 max-lg:[.is-active-dropdown_&amp;]:h-12\"\n\t\t\t\t\t\t\tdata-tab=\"tab-panel-4\"\n\t\t\t\t\t\t\tdata-title=\"R\u00e9sum\u00e9 de l&#039;interaction\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t\t<span class=\"inline-flex w-0 -mt-0.5 opacity-0 duration-500 \">\n\t\t\t\t\t\t\t\t<svg width=\"16\" height=\"17\" viewBox=\"0 0 16 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M3.33333 6.66992V12.0033M6.33333 6.66992V12.0033M9.66667 6.66992V12.0033M12.6667 6.66992V12.0033M2 13.0699L2 13.6033C2 13.9766 2 14.1633 2.07266 14.3059C2.13658 14.4314 2.23856 14.5333 2.36401 14.5973C2.50661 14.6699 2.6933 14.6699 3.06667 14.6699H12.9333C13.3067 14.6699 13.4934 14.6699 13.636 14.5973C13.7614 14.5333 13.8634 14.4314 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personnalis\u00e9s\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t\t<span class=\"inline-flex w-0 -mt-0.5 opacity-0 duration-500 \">\n\t\t\t\t\t\t\t\t<svg width=\"16\" height=\"17\" viewBox=\"0 0 16 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M3.33333 6.66992V12.0033M6.33333 6.66992V12.0033M9.66667 6.66992V12.0033M12.6667 6.66992V12.0033M2 13.0699L2 13.6033C2 13.9766 2 14.1633 2.07266 14.3059C2.13658 14.4314 2.23856 14.5333 2.36401 14.5973C2.50661 14.6699 2.6933 14.6699 3.06667 14.6699H12.9333C13.3067 14.6699 13.4934 14.6699 13.636 14.5973C13.7614 14.5333 13.8634 14.4314 13.9273 14.3059C14 14.1633 14 13.9766 14 13.6033V13.0699C14 12.6966 14 12.5099 13.9273 12.3673C13.8634 12.2418 13.7614 12.1398 13.636 12.0759C13.4934 12.0033 13.3067 12.0033 12.9333 12.0033H3.06667C2.6933 12.0033 2.50661 12.0033 2.36401 12.0759C2.23857 12.1398 2.13658 12.2418 2.07266 12.3673C2 12.5099 2 12.6966 2 13.0699ZM7.76861 2.72135L2.83527 3.81764C2.53723 3.88387 2.38821 3.91699 2.27698 3.99713C2.17886 4.06781 2.10182 4.16386 2.0541 4.27497C2 4.40094 2 4.5536 2 4.85891L2 5.60326C2 5.97663 2 6.16331 2.07266 6.30592C2.13658 6.43136 2.23856 6.53335 2.36401 6.59726C2.50661 6.66992 2.6933 6.66992 3.06667 6.66992H12.9333C13.3067 6.66992 13.4934 6.66992 13.636 6.59726C13.7614 6.53335 13.8634 6.43136 13.9273 6.30592C14 6.16331 14 5.97663 14 5.60326V4.85891C14 4.5536 14 4.40094 13.9459 4.27497C13.8982 4.16386 13.8211 4.06781 13.723 3.99713C13.6118 3.91699 13.4628 3.88387 13.1647 3.81764L8.23139 2.72135C8.14504 2.70216 8.10187 2.69256 8.05824 2.68874C8.01949 2.68534 7.98051 2.68534 7.94176 2.68874C7.89813 2.69256 7.85496 2.70216 7.76861 2.72135Z\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span>Tableaux de bord analytiques personnalis\u00e9s<\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\n\t\t\t<div class=\"block lg:hidden py-c\/m border-t-0.5 border-solid border-stroke-tertiary\">\n\t\t\t\t\n\t<div class=\"nav-tabs__dropdown flex flex-col items-center gap-c\/s w-full bg-background-secondary rounded-s [&amp;_&gt;div]:max-w-full [&amp;_button]:text-text-highlight-aaa [&amp;_button]:subhead-xs [&amp;_button]:text-text-highlight-aaa lg:hidden lg:flex-1 lg:flex-row lg:gap-c\/m lg:items-start lg:justify-end  md:w-[50%] lg:w-full\" data-module=\"dropdown\">\n\t\t\t\t<div class=\"relative z-50 w-full lg:max-w-[288px] js-dropdown\">\n\t\t\t<button class=\"lint-ignore js-btn-dropdown relative flex items-center justify-center gap-c\/m py-c\/m pl-4 xl:px-l\/m w-full body-small border-0.5 border-solid border-stroke-tertiary rounded-s [.is-open-dropdown_&#038;]:rounded-b-none pr-8\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t<div class=\"w-full break-words text-center lg:text-left h-auto lg:pr-0 \">\n\t\t\t\t\t<span class=\"js-dropdown-value inline w-max leading-none h-full md:pl-0 md:w-full\">Auto QM<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<span class=\"absolute right-2 transition-transform duration-300 [.is-open-dropdown_&#038;]:rotate-180\">\n\t\t\t\t\t<svg width=\"25\" height=\"24\" viewBox=\"0 0 25 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n  <g id=\"Arrows \/ chevron-down\">\n    <path id=\"Icon\" d=\"M6.5 9L12.5 15L18.5 9\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n  <\/g>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t<ul class=\"absolute top-full left-0 right-0 z-10 flex flex-col bg-white border-0.5 border-solid border-stroke-tertiary border-t-0 rounded-b-s opacity-0 invisible transition-opacity [.is-open-dropdown_&#038;]:opacity-100 [.is-open-dropdown_&#038;]:visible\">\n\t\t\t\t\t\t\t\t\t<li\n\t\t\t\t\t\tclass=\"js-select-dropdown flex items-center justify-between p-c\/m body-small text-text-primary-aaa border-b-thin border-solid border-stroke-tertiary cursor-pointer transition-[background] xl:hover:bg-background-accent last:border-b-0 [&#038;.is-current]:bg-background-accent [&#038;.is-disabled]:hidden is-current\"\n\t\t\t\t\t\tdata-value=\"tab-panel-0\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<span class=\"js-select-name\">Auto QM<\/span>\n\t\t\t\t\t\t<span class=\"opacity-0 invisible transition-opacity [.is-current_&#038;]:opacity-100 [.is-current_&#038;]:visible\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n  <g id=\"Icon\">\n    <path id=\"Icon_2\" d=\"M7.5 12L10.5 15L16.5 9M22 12C22 17.5228 17.5228 22 12 22C6.47715 22 2 17.5228 2 12C2 6.47715 6.47715 2 12 2C17.5228 2 22 6.47715 22 12Z\" stroke=\"#0530A8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n  <\/g>\n<\/svg>\n<\/span>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li\n\t\t\t\t\t\tclass=\"js-select-dropdown flex items-center justify-between p-c\/m body-small text-text-primary-aaa border-b-thin border-solid border-stroke-tertiary cursor-pointer transition-[background] xl:hover:bg-background-accent last:border-b-0 [&#038;.is-current]:bg-background-accent [&#038;.is-disabled]:hidden\"\n\t\t\t\t\t\tdata-value=\"tab-panel-1\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<span class=\"js-select-name\">Sentiment avanc\u00e9<\/span>\n\t\t\t\t\t\t<span class=\"opacity-0 invisible transition-opacity [.is-current_&#038;]:opacity-100 [.is-current_&#038;]:visible\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n  <g id=\"Icon\">\n    <path id=\"Icon_2\" d=\"M7.5 12L10.5 15L16.5 9M22 12C22 17.5228 17.5228 22 12 22C6.47715 22 2 17.5228 2 12C2 6.47715 6.47715 2 12 2C17.5228 2 22 6.47715 22 12Z\" stroke=\"#0530A8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n  <\/g>\n<\/svg>\n<\/span>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li\n\t\t\t\t\t\tclass=\"js-select-dropdown flex items-center justify-between p-c\/m body-small text-text-primary-aaa border-b-thin border-solid border-stroke-tertiary cursor-pointer transition-[background] xl:hover:bg-background-accent last:border-b-0 [&#038;.is-current]:bg-background-accent [&#038;.is-disabled]:hidden\"\n\t\t\t\t\t\tdata-value=\"tab-panel-2\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<span class=\"js-select-name\">Sujets d&#039;actualit\u00e9<\/span>\n\t\t\t\t\t\t<span class=\"opacity-0 invisible transition-opacity [.is-current_&#038;]:opacity-100 [.is-current_&#038;]:visible\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n  <g id=\"Icon\">\n    <path id=\"Icon_2\" d=\"M7.5 12L10.5 15L16.5 9M22 12C22 17.5228 17.5228 22 12 22C6.47715 22 2 17.5228 2 12C2 6.47715 6.47715 2 12 2C17.5228 2 22 6.47715 22 12Z\" stroke=\"#0530A8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n  <\/g>\n<\/svg>\n<\/span>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li\n\t\t\t\t\t\tclass=\"js-select-dropdown flex items-center justify-between p-c\/m body-small text-text-primary-aaa border-b-thin border-solid border-stroke-tertiary cursor-pointer transition-[background] xl:hover:bg-background-accent last:border-b-0 [&#038;.is-current]:bg-background-accent [&#038;.is-disabled]:hidden\"\n\t\t\t\t\t\tdata-value=\"tab-panel-3\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<span class=\"js-select-name\">Analyse en temps r\u00e9el des ordinateurs de bureau<\/span>\n\t\t\t\t\t\t<span class=\"opacity-0 invisible transition-opacity [.is-current_&#038;]:opacity-100 [.is-current_&#038;]:visible\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n  <g id=\"Icon\">\n    <path id=\"Icon_2\" d=\"M7.5 12L10.5 15L16.5 9M22 12C22 17.5228 17.5228 22 12 22C6.47715 22 2 17.5228 2 12C2 6.47715 6.47715 2 12 2C17.5228 2 22 6.47715 22 12Z\" stroke=\"#0530A8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n  <\/g>\n<\/svg>\n<\/span>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li\n\t\t\t\t\t\tclass=\"js-select-dropdown flex items-center justify-between p-c\/m body-small text-text-primary-aaa border-b-thin border-solid border-stroke-tertiary cursor-pointer transition-[background] xl:hover:bg-background-accent last:border-b-0 [&#038;.is-current]:bg-background-accent [&#038;.is-disabled]:hidden\"\n\t\t\t\t\t\tdata-value=\"tab-panel-4\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<span class=\"js-select-name\">R\u00e9sum\u00e9 de l&#039;interaction<\/span>\n\t\t\t\t\t\t<span class=\"opacity-0 invisible transition-opacity [.is-current_&#038;]:opacity-100 [.is-current_&#038;]:visible\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n  <g id=\"Icon\">\n    <path id=\"Icon_2\" d=\"M7.5 12L10.5 15L16.5 9M22 12C22 17.5228 17.5228 22 12 22C6.47715 22 2 17.5228 2 12C2 6.47715 6.47715 2 12 2C17.5228 2 22 6.47715 22 12Z\" stroke=\"#0530A8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n  <\/g>\n<\/svg>\n<\/span>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li\n\t\t\t\t\t\tclass=\"js-select-dropdown flex items-center justify-between p-c\/m body-small text-text-primary-aaa border-b-thin border-solid border-stroke-tertiary cursor-pointer transition-[background] xl:hover:bg-background-accent last:border-b-0 [&#038;.is-current]:bg-background-accent [&#038;.is-disabled]:hidden\"\n\t\t\t\t\t\tdata-value=\"tab-panel-5\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<span class=\"js-select-name\">Tableaux de bord analytiques personnalis\u00e9s<\/span>\n\t\t\t\t\t\t<span class=\"opacity-0 invisible transition-opacity [.is-current_&#038;]:opacity-100 [.is-current_&#038;]:visible\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n  <g id=\"Icon\">\n    <path id=\"Icon_2\" d=\"M7.5 12L10.5 15L16.5 9M22 12C22 17.5228 17.5228 22 12 22C6.47715 22 2 17.5228 2 12C2 6.47715 6.47715 2 12 2C17.5228 2 22 6.47715 22 12Z\" stroke=\"#0530A8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n  <\/g>\n<\/svg>\n<\/span>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<\/ul>\n\t\t<\/div>\n\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<div class=\"panel-tabs py-l\/m md:pt-0 lg:pt-l\/m\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"panel-tabs__content js-tab-content hidden [&#038;.is-active:not(.is-disabled)]:block is-active\" data-panel-tab=\"tab-panel-0\">\n\t\t\t\t\t\n<div\n\tclass=\"card-image flex flex-col gap-c\/m gap-gutter md:flex-col-reverse lg:flex-row lint-ignore\"\n\tstyle=\"\"\n\t>\n\t<div class=\"js-wrap image lint-ignore\n\tcard-image__image absolute  lg:w-[51.83%] aspect-[313\/347] lg:aspect-[606\/672] image--cover\t\" data-module=\"image\" loading=lazy data-aos=fade-up data-aos-delay=250>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/Scheduling.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/Scheduling.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/Scheduling.svg\" alt=\"\" ><\/div>\n\n\t\t<div\n\t\tclass=\"card-image__content flex flex-col flex-grow gap-c\/s pt-c\/m pr-c\/xxl pb-c\/l !pr-0 md:py-l\/m md:!px-l\/xxl lg:!p-l\/m lg:!w-[48.47%] !gap-c\/m\">\n\t\t\t\t<h2 style=\"color: #080F21\" class=\"card-image__title\n\t\tfont-medium  heading-large md:heading-small text-start md:text-start -ml-[0.5px]\" data-aos=\"fade-up\">\n\t\t\tFaites en sorte que chaque interaction compte.\t<\/h2>\n\n\t\t\t\t<div\n\t\t\tstyle=\"color: #344679\"\n\t\t\tclass=\"card-image__caption text-text-tertiary-aa wysiwyg--small wysiwyg\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\tdata-aos-delay=\"100\"\n\t\t>\n\t\t\t<p>\u00c9valuez automatiquement 100 % des interactions gr\u00e2ce \u00e0 notre <a href=\"https:\/\/www.calabrio.com\/fr\/produits\/analyse-des-interactions\/page-de-caracteristiques-de-lauto-qm\/\">solution Auto QM enti\u00e8rement configurable<\/a>:<\/p>\n<ul>\n<li><strong>Automatisation totale : <\/strong>Notez chaque question dans chaque interaction pour obtenir une vue compl\u00e8te et pr\u00e9cise de la performance sans effort manuel ni parti pris de l&rsquo;\u00e9valuateur.<\/li>\n<li><strong>\u00c9valuations sur mesure :<\/strong> Utilisez une biblioth\u00e8que pr\u00e9\u00e9tablie de questions d&rsquo;\u00e9valuation test\u00e9es par des experts ou cr\u00e9ez et affinez des questions personnalis\u00e9es en fonction des besoins de votre entreprise.<\/li>\n<li><strong>Personnalisation approfondie : <\/strong>Int\u00e9grez des parties de votre base de connaissances pour des \u00e9valuations am\u00e9lior\u00e9es qui refl\u00e8tent vos normes, votre marque et vos politiques.<\/li>\n<li><strong>Des aper\u00e7us rapides : <\/strong>Faites appara\u00eetre instantan\u00e9ment ce qui compte le plus gr\u00e2ce \u00e0 des r\u00e9sum\u00e9s d&rsquo;interactions g\u00e9n\u00e9r\u00e9s par l&rsquo;IA qui aident \u00e0 hi\u00e9rarchiser le coaching et \u00e0 acc\u00e9l\u00e9rer l&rsquo;action.<\/li>\n<\/ul>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"panel-tabs__content js-tab-content hidden [&#038;.is-active:not(.is-disabled)]:block \" data-panel-tab=\"tab-panel-1\">\n\t\t\t\t\t\n<div\n\tclass=\"card-image flex flex-col gap-c\/m gap-gutter md:flex-col-reverse lg:flex-row lint-ignore\"\n\tstyle=\"\"\n\t>\n\t<div class=\"js-wrap image lint-ignore\n\tcard-image__image absolute  lg:w-[51.83%] aspect-[313\/347] lg:aspect-[606\/672] image--cover\t\" data-module=\"image\" loading=lazy data-aos=fade-up data-aos-delay=250>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/Scheduling-1.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/Scheduling-1.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/Scheduling-1.svg\" alt=\"\" ><\/div>\n\n\t\t<div\n\t\tclass=\"card-image__content flex flex-col flex-grow gap-c\/s pt-c\/m pr-c\/xxl pb-c\/l !pr-0 md:py-l\/m md:!px-l\/xxl lg:!p-l\/m lg:!w-[48.47%] !gap-c\/m\">\n\t\t\t\t<h2 style=\"color: #080F21\" class=\"card-image__title\n\t\tfont-medium  heading-large md:heading-small text-start md:text-start -ml-[0.5px]\" data-aos=\"fade-up\">\n\t\t\tAllez au-del\u00e0 des phrases cl\u00e9s gr\u00e2ce \u00e0 l&#039;analyse des sentiments personnalisable.\t<\/h2>\n\n\t\t\t\t<div\n\t\t\tstyle=\"color: #344679\"\n\t\t\tclass=\"card-image__caption text-text-tertiary-aa wysiwyg--small wysiwyg\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\tdata-aos-delay=\"100\"\n\t\t>\n\t\t\t<p>Formez plus intelligemment et am\u00e9liorez vos exp\u00e9riences en comprenant ce que ressentent vos clients et pourquoi, gr\u00e2ce \u00e0 l&rsquo;<a href=\"https:\/\/www.calabrio.com\/fr\/produits\/analyse-des-interactions\/page-de-la-fonctionnalite-avancee-sur-les-sentiments\/\">analyse pr\u00e9cise des sentiments aliment\u00e9e par GenAI<\/a>:<\/p>\n<ul>\n<li><strong>Raisonnement sur les sentiments pilot\u00e9 par l&rsquo;IA : <\/strong>Comprenez le pourquoi des scores de sentiment dans chaque interaction et \u00e9liminez le besoin de recourir \u00e0 des enqu\u00eates post-appel \u00e0 faible taux de r\u00e9ponse.<\/li>\n<li><strong>S\u00e9paration des sentiments des clients et des agents :<\/strong> D\u00e9terminez si les changements de sentiment sont dus \u00e0 la frustration du client, \u00e0 l&rsquo;approche de l&rsquo;agent ou aux deux.<\/li>\n<li><strong>Suivi des tendances des sentiments : <\/strong>Suivez les changements \u00e9motionnels tout au long de l&rsquo;appel, en lien avec les segments audio exacts.<\/li>\n<li><strong>Recherche simple et filtres par sentiment :<\/strong> Trouvez facilement des conversations en fonction du sentiment des clients, ce qui simplifie les flux de travail d&rsquo;assurance qualit\u00e9.<\/li>\n<\/ul>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"panel-tabs__content js-tab-content hidden [&#038;.is-active:not(.is-disabled)]:block \" data-panel-tab=\"tab-panel-2\">\n\t\t\t\t\t\n<div\n\tclass=\"card-image flex flex-col gap-c\/m gap-gutter md:flex-col-reverse lg:flex-row lint-ignore\"\n\tstyle=\"\"\n\t>\n\t<div class=\"js-wrap image lint-ignore\n\tcard-image__image absolute  lg:w-[51.83%] aspect-[313\/347] lg:aspect-[606\/672] image--cover\t\" data-module=\"image\" loading=lazy data-aos=fade-up data-aos-delay=250>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/Intraday-Schedule-Adjustments.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/Intraday-Schedule-Adjustments.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/Intraday-Schedule-Adjustments.svg\" alt=\"\" ><\/div>\n\n\t\t<div\n\t\tclass=\"card-image__content flex flex-col flex-grow gap-c\/s pt-c\/m pr-c\/xxl pb-c\/l !pr-0 md:py-l\/m md:!px-l\/xxl lg:!p-l\/m lg:!w-[48.47%] !gap-c\/m\">\n\t\t\t\t<h2 style=\"color: #080F21\" class=\"card-image__title\n\t\tfont-medium  heading-large md:heading-small text-start md:text-start -ml-[0.5px]\" data-aos=\"fade-up\">\n\t\t\tSachez exactement pourquoi les clients vous contactent.\t<\/h2>\n\n\t\t\t\t<div\n\t\t\tstyle=\"color: #344679\"\n\t\t\tclass=\"card-image__caption text-text-tertiary-aa wysiwyg--small wysiwyg\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\tdata-aos-delay=\"100\"\n\t\t>\n\t\t\t<p>La solution Trending Topics, aliment\u00e9e par l&rsquo;IA, d\u00e9tecte automatiquement les sujets \u00e9mergents toutes les heures, organisant des dizaines de milliers de conversations en une liste g\u00e9rable d&rsquo;environ 100 sujets. Donnez du sens \u00e0 vos conversations au fur et \u00e0 mesure qu&rsquo;elles se d\u00e9roulent avec :<\/p>\n<ul>\n<li><strong>Voix et compr\u00e9hension compl\u00e8tes du client : <\/strong>Intelligence CX compl\u00e8te, avec une couverture \u00e0 100 % de toutes les interactions avec les clients.<\/li>\n<li><strong>Des mesures tr\u00e8s d\u00e9taill\u00e9es : <\/strong>Suivez les performances et les tendances par th\u00e8me pour prendre des d\u00e9cisions fond\u00e9es sur des donn\u00e9es.<\/li>\n<li><strong>Enqu\u00eate rapide sur les causes profondes :<\/strong> Acc\u00e9dez \u00e0 des sujets group\u00e9s et \u00e0 des transcriptions avec les identifiants des intervenants pour identifier rapidement les probl\u00e8mes sous-jacents.<\/li>\n<li><strong>Impact mesurable de la campagne : <\/strong>Comparez les p\u00e9riodes pour mesurer et suivre l&rsquo;efficacit\u00e9 de la campagne.<\/li>\n<li><strong>Retour d&rsquo;information et am\u00e9lioration plus rapides :<\/strong> Identifiez les domaines d&rsquo;am\u00e9lioration pour les agents au niveau du sujet.<\/li>\n<\/ul>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"panel-tabs__content js-tab-content hidden [&#038;.is-active:not(.is-disabled)]:block \" data-panel-tab=\"tab-panel-3\">\n\t\t\t\t\t\n<div\n\tclass=\"card-image flex flex-col gap-c\/m gap-gutter md:flex-col-reverse lg:flex-row lint-ignore\"\n\tstyle=\"\"\n\t>\n\t<div class=\"js-wrap image lint-ignore\n\tcard-image__image absolute  lg:w-[51.83%] aspect-[313\/347] lg:aspect-[606\/672] image--cover\t\" data-module=\"image\" loading=lazy data-aos=fade-up data-aos-delay=250>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/Agent-Self-Scheduling.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/Agent-Self-Scheduling.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/Agent-Self-Scheduling.svg\" alt=\"\" ><\/div>\n\n\t\t<div\n\t\tclass=\"card-image__content flex flex-col flex-grow gap-c\/s pt-c\/m pr-c\/xxl pb-c\/l !pr-0 md:py-l\/m md:!px-l\/xxl lg:!p-l\/m lg:!w-[48.47%] !gap-c\/m\">\n\t\t\t\t<h2 style=\"color: #080F21\" class=\"card-image__title\n\t\tfont-medium  heading-large md:heading-small text-start md:text-start -ml-[0.5px]\" data-aos=\"fade-up\">\n\t\t\tComprenez mieux la productivit\u00e9 des agents.\t<\/h2>\n\n\t\t\t\t<div\n\t\t\tstyle=\"color: #344679\"\n\t\t\tclass=\"card-image__caption text-text-tertiary-aa wysiwyg--small wysiwyg\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\tdata-aos-delay=\"100\"\n\t\t>\n\t\t\t<p>R\u00e9v\u00e9ler les meilleures pratiques des agents, les probl\u00e8mes courants, les lacunes techniques et les goulots d&rsquo;\u00e9tranglement gr\u00e2ce \u00e0 l&rsquo;analyse en temps r\u00e9el des postes de travail :<\/p>\n<ul>\n<li><strong>Surveillez et analysez l&rsquo;utilisation des applications :<\/strong> Suivez et analysez l&rsquo;activit\u00e9 des agents pendant les interactions et au-del\u00e0 de la plateforme du centre de contact, y compris les t\u00e2ches telles que le courrier \u00e9lectronique, afin d&rsquo;am\u00e9liorer le coaching et la planification.<\/li>\n<li><strong>Identifiez les goulets d&rsquo;\u00e9tranglement des syst\u00e8mes et des processus :<\/strong> D\u00e9couvrez les probl\u00e8mes de syst\u00e8me, les applications lentes et les flux de travail inefficaces qui entravent la productivit\u00e9 des agents et frustrent les clients.<\/li>\n<li><strong>Flux de travail automatis\u00e9s :<\/strong> D\u00e9clenchez des actions automatis\u00e9es bas\u00e9es sur des \u00e9v\u00e9nements de bureau pour rationaliser les exp\u00e9riences des agents et des clients.<\/li>\n<\/ul>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"panel-tabs__content js-tab-content hidden [&#038;.is-active:not(.is-disabled)]:block \" data-panel-tab=\"tab-panel-4\">\n\t\t\t\t\t\n<div\n\tclass=\"card-image flex flex-col gap-c\/m gap-gutter md:flex-col-reverse lg:flex-row lint-ignore\"\n\tstyle=\"\"\n\t>\n\t<div class=\"js-wrap image lint-ignore\n\tcard-image__image absolute  lg:w-[51.83%] aspect-[313\/347] lg:aspect-[606\/672] image--cover\t\" data-module=\"image\" loading=lazy data-aos=fade-up data-aos-delay=250>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/Powerful-Reporting_updated.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/Powerful-Reporting_updated.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/Powerful-Reporting_updated.svg\" alt=\"\" ><\/div>\n\n\t\t<div\n\t\tclass=\"card-image__content flex flex-col flex-grow gap-c\/s pt-c\/m pr-c\/xxl pb-c\/l !pr-0 md:py-l\/m md:!px-l\/xxl lg:!p-l\/m lg:!w-[48.47%] !gap-c\/m\">\n\t\t\t\t<h2 style=\"color: #080F21\" class=\"card-image__title\n\t\tfont-medium  heading-large md:heading-small text-start md:text-start -ml-[0.5px]\" data-aos=\"fade-up\">\n\t\t\tObtenez instantan\u00e9ment des r\u00e9sum\u00e9s d&#039;interaction g\u00e9n\u00e9r\u00e9s par l&#039;IA.\t<\/h2>\n\n\t\t\t\t<div\n\t\t\tstyle=\"color: #344679\"\n\t\t\tclass=\"card-image__caption text-text-tertiary-aa wysiwyg--small wysiwyg\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\tdata-aos-delay=\"100\"\n\t\t>\n\t\t\t<p>\u00c9liminez le travail fastidieux apr\u00e8s l&rsquo;appel et d\u00e9bloquez sans effort des informations cl\u00e9s sur les conversations. Interaction Summary fournit des r\u00e9sum\u00e9s pr\u00e9cis et succincts de chaque interaction avec :<\/p>\n<ul>\n<li><strong>Am\u00e9liorez l&rsquo;engagement et le rendement des agents : <\/strong>R\u00e9duisez consid\u00e9rablement le travail fastidieux apr\u00e8s l&rsquo;appel et permettez aux agents de consacrer plus de temps \u00e0 l&rsquo;am\u00e9lioration de leurs comp\u00e9tences et \u00e0 l&rsquo;engagement des clients.<strong>  <\/strong><\/li>\n<li><strong>Extrayez les th\u00e8mes et les tendances cl\u00e9s : <\/strong>Plut\u00f4t que d&rsquo;examiner manuellement des interactions enti\u00e8res, utilisez des r\u00e9sum\u00e9s concis pour identifier les besoins r\u00e9currents des clients, les points douloureux et les probl\u00e8mes de qualit\u00e9 \u00e9mergents sur tous les canaux.<strong> <\/strong><\/li>\n<li><strong>Rationalisez le coaching et le feedback : <\/strong>Fournissez aux agents un retour d&rsquo;information instantan\u00e9 et exploitable, r\u00e9duisez le temps de formation et identifiez rapidement les domaines dans lesquels les \u00e9quipes ont besoin d&rsquo;un soutien suppl\u00e9mentaire.<\/li>\n<\/ul>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"panel-tabs__content js-tab-content hidden [&#038;.is-active:not(.is-disabled)]:block \" data-panel-tab=\"tab-panel-5\">\n\t\t\t\t\t\n<div\n\tclass=\"card-image flex flex-col gap-c\/m gap-gutter md:flex-col-reverse lg:flex-row lint-ignore\"\n\tstyle=\"\"\n\t>\n\t<div class=\"js-wrap image lint-ignore\n\tcard-image__image absolute  lg:w-[51.83%] aspect-[313\/347] lg:aspect-[606\/672] image--cover\t\" data-module=\"image\" loading=lazy data-aos=fade-up data-aos-delay=250>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/Omnichannel-Call-Capture.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/Omnichannel-Call-Capture.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/Omnichannel-Call-Capture.svg\" alt=\"\" ><\/div>\n\n\t\t<div\n\t\tclass=\"card-image__content flex flex-col flex-grow gap-c\/s pt-c\/m pr-c\/xxl pb-c\/l !pr-0 md:py-l\/m md:!px-l\/xxl lg:!p-l\/m lg:!w-[48.47%] !gap-c\/m\">\n\t\t\t\t<h2 style=\"color: #080F21\" class=\"card-image__title\n\t\tfont-medium  heading-large md:heading-small text-start md:text-start -ml-[0.5px]\" data-aos=\"fade-up\">\n\t\t\tIlluminez ce qui compte le plus.\t<\/h2>\n\n\t\t\t\t<div\n\t\t\tstyle=\"color: #344679\"\n\t\t\tclass=\"card-image__caption text-text-tertiary-aa wysiwyg--small wysiwyg\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\tdata-aos-delay=\"100\"\n\t\t>\n\t\t\t<p>Transformez la richesse des informations de votre centre de contact en histoires visuelles claires, exploitables et personnalis\u00e9es. Donnez \u00e0 chaque membre de votre \u00e9quipe les moyens de prendre des d\u00e9cisions plus intelligentes, fond\u00e9es sur des donn\u00e9es, gr\u00e2ce \u00e0 des tableaux de bord adapt\u00e9s \u00e0 leurs besoins et \u00e0 leurs objectifs sp\u00e9cifiques.<\/p>\n<ul>\n<li><strong>Analyse ad hoc de l&rsquo;activit\u00e9 : <\/strong>Effectuez des analyses approfondies pour r\u00e9soudre des probl\u00e8mes op\u00e9rationnels uniques et \u00e9volutifs.<\/li>\n<li><strong>Des mesures align\u00e9es sur les objectifs : <\/strong>Cr\u00e9ez des tableaux de bord automatis\u00e9s d\u00e9di\u00e9s \u00e0 des questions cl\u00e9s telles que l&rsquo;engagement, la fid\u00e9lisation, les opportunit\u00e9s de vente incitative et de vente crois\u00e9e, etc.<\/li>\n<li><strong>Conception conviviale :<\/strong> D\u00e9marrez rapidement avec des mod\u00e8les pr\u00eats \u00e0 l&#8217;emploi ou cr\u00e9ez facilement de nouvelles vues gr\u00e2ce \u00e0 une interface intuitive de type \u00ab\u00a0glisser-d\u00e9poser\u00a0\u00bb &#8211; aucune connaissance en codage n&rsquo;est requise.<\/li>\n<li><strong>Partage et collaboration faciles :<\/strong> Favorisez une culture ax\u00e9e sur les donn\u00e9es et suscitez l&rsquo;adh\u00e9sion gr\u00e2ce \u00e0 des tableaux de bord faciles \u00e0 partager.<\/li>\n<\/ul>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/section>\n\t<\/section>\n\t\t<style>\n\t[data-theme-block-id=\"block_ba66dc3001ee53c7f9459f6d044cc0fb\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 0px !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<section\n\tid=\"\"\n\tdata-theme-block-id=\"block_c817732ad9f1fac19a29cf1f6e046812\"\n\tstyle=\"\"\n\t>\n\t\t<div class=\"section-header lint-ignore\" style=\"\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"w-full xl:px-page-margin py-l\/m md:pt-0 lg:py-l\/m mx-auto text-center flex flex-col gap-c\/l\">\n\t\t\t\t\t\t\t\t<h3\t\t\t\tstyle=\"\"\n\t\t\t\tclass=\"button-link-large !tracking-wider text-text-highlight-aaa flex flex-col md:flex-row items-center\n\t\t\t\tjustify-center gap-c\/s md:gap-c\/xs py-c\/s\"\n\t\t\t\tdata-aos=\"fade-down\"\n\t\t\t\t>\n\t\t\t\t<span\n\t\t\t\t\tclass=\"icon rounded-full flex items-center justify-center text-black [&#038;_svg]:w-[var(--Base-Grid-Grid-24)] [&#038;_svg]:h-[var(--Base-Grid-Grid-24)]\"\n\t\t\t\t\tstyle=\"color: #080F21;background-color: #EEF0F6\"\n\t\t\t\t\taria-hidden=\"true\">\n\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\tPourquoi Calabrio\t\t\t<\/h3 >\n\t\t\t\n\t\t\t\t\t\t<h2\t\t\tstyle=\"color: #080F21\"\n\t\t\tclass=\"heading-medium text-primary\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\tUne innovation qui d\u00e9passe la concurrence\t\t<\/h2 >\n\t\t\n\t\t\t\t\t<div\n\t\t\t\tclass=\"wysiwyg text-navy-40\"\n\t\t\t\tstyle=\"color: #344679\"\n\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\t<p>Seul Calabrio ONE r\u00e9unit l&rsquo;optimisation de la main-d&rsquo;\u0153uvre pilot\u00e9e par l&rsquo;IA, l&rsquo;intelligence conversationnelle et l&rsquo;engagement des agents dans une suite enti\u00e8rement int\u00e9gr\u00e9e qui s&rsquo;adapte \u00e0 vos besoins uniques. Demandez \u00e0 nos clients.<\/p>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_c817732ad9f1fac19a29cf1f6e046812\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 0px !important;\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_c817732ad9f1fac19a29cf1f6e046812\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 0px !important;\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\t<section\n\t\tclass=\"competitor-table overflow-hidden\"\n\t\tdata-theme-block-id=\"block_9478919e23cfb56b0dc1b650c7d42cde\"\n\t\tdata-module=\"competitor-table\"\n\t\tdata-aos=\"fade-up\"\n\t>\n\t\t<div class=\"container px-page-margin lg:px-c\/l xl:px-page-margin\">\n\t\t\t<div class=\"flex\">\n\t\t\t\t\n<div class=\"competitor-table-title hidden w-full max-w-[204px] mr-c\/m lg:block\">\n\t\t<div class=\"py-c\/xl\">\n\t\t\t\t\t<div\n\t\t\t\tclass=\"flex items-center p-c\/m body-medium font-medium text-text-primary-aaa border-b-thin border-stroke-tertiary\"\n\t\t\t\tdata-table-item=\"logo\">\n\t\t\t\t<span><\/span>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<div\n\t\t\t\tclass=\"flex items-center body-medium p-c\/m font-medium text-text-primary-aaa border-b-thin border-stroke-tertiary\"\n\t\t\t\tdata-table-item=\"ratings\">\n\t\t\t\t<span>Gartner Rating<\/span>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"flex items-center p-c\/m body-medium font-medium text-text-primary-aaa border-b-thin border-stroke-tertiary\"\n\t\t\t\t\t\tdata-table-item=\"chart-0\"\n\t\t\t\t\t\tdata-table-item-type=\"text\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<span>Classement G2<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"flex items-center p-c\/m body-medium font-medium text-text-primary-aaa border-b-thin border-stroke-tertiary\"\n\t\t\t\t\t\tdata-table-item=\"chart-1\"\n\t\t\t\t\t\tdata-table-item-type=\"text\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<span>D\u00e9lai moyen de retour sur investissement<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<div class=\"flex items-center p-c\/m body-medium font-medium text-text-primary-aaa border-b-thin border-stroke-tertiary\" data-table-item=\"percentage\">\n\t\t\t\t<span>G2 Customer Satisfaction Score<\/span>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"flex items-center p-c\/m body-medium font-medium text-text-primary-aaa\"\n\t\t\t\t\t\tdata-table-item=\"link\"\n\t\t\t\t\t\tdata-table-item-type=\"link\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n<\/div>\n\n\t<section\n\tclass=\"swiper  w-full swiper--navigation-rounded swiper--navigation-top\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1,\"spaceBetween\":24,\"loop\":false,\"navigation\":{\"nextEl\":\".swiper-button-next\",\"prevEl\":\".swiper-button-prev\"},\"breakpoints\":{\"1024\":{\"enabled\":false}}}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper\">\n\t<section class=\"competitor-table-block swiper-slide [&amp;_+section]:!border-l-0\">\n\t\t\t<h3\n\t\t\tclass=\"competitor-table-block__title flex items-center justify-center min-h-c\/m mb-4 px-c\/xxl body-large font-medium text-text-primary-aaa lg:hidden\"\n\t\t\tdata-table-item=\"title\">\n\t\t\t<span class=\"px-gutter\">Calabrio ONE<\/span>\n\t\t<\/h3>\n\t\n\t<div class=\"competitor-table-block__inner text-center\">\n\t\t<div class=\"flex\">\n\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\"><span><\/span><\/div>\n\t\t\t<div class=\"w-1\/2 pb-c\/xl md:flex-auto rounded-t-l\" style=\"background-color: #D2F3FA66\"><\/div>\n\t\t<\/div>\n\n\t\t\t\t\t<div class=\"competitor-table-block__row-top flex\">\n\t\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t<div class=\"h-full border-b-thin border-stroke-tertiary\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"background-color: #D2F3FA66\">\n\t\t\t\t\t<div class=\"border-b-thin border-stroke-tertiary\" data-table-item=\"logo\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"js-wrap image lint-ignore\n\tw-full h-c\/xl inline-flex justify-center items-center image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img w-full h-full\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/calabrio-competitor-logo.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/calabrio-competitor-logo.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/calabrio-competitor-logo.svg\" alt=\"\" ><\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"competitor-table-block__title body-medium hidden p-c\/m text-text-primary-aaa lg:block\">\n\t\t\t\t\t\t\t\t<span>Calabrio ONE<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<div class=\"flex\">\n\t\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa text-left md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m border-b-thin border-stroke-tertiary\">\n\t\t\t\t\t\t<span>Gartner Rating<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"background-color: #D2F3FA66\">\n\t\t\t\t\t<div class=\"p-c\/m border-b-thin border-stroke-tertiary\" data-table-item=\"ratings\">\n\t\t\t\t\t\t<div class=\"py-c\/s\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"flex items-center justify-center gap-c\/s\" data-rating=\"4.5\">\n\t\t\t\t\t\t\t\t<div class=\"Stars\" style=\"--rating: 4.5;\" aria-label=\"Rating of this product is 4.5 out of 5.\"><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"rating\">\n\t\t\t\t\t\t\t\t4.5\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wysiwyg--small mt-c\/s text-text-secondary-aa\">\n\t\t\t\t\t\t\t\t\t340 Commentaires\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"flex items-center w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa text-left md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m border-b-thin border-stroke-tertiary\">\n\t\t\t\t\t\t\t\t<span>Classement G2<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"background-color: #D2F3FA66\">\n\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tclass=\"flex justify-center h-full p-c\/m flex justify-center h-full p-c\/m   border-b-thin border-stroke-tertiary\"\n\t\t\t\t\t\t\t\tdata-table-item=\"chart-0\"\n\t\t\t\t\t\t\t\tdata-table-item-type=\"text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col gap-2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\t\tclass=\"wysiwyg--small text-text-secondary-aa\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"Stars\" style=\"--rating: 4.2\" aria-label=\"Rating of this product is 4.5 out of 5\"><\/div>\n<div class=\"rating\">4.2<\/div>\n<p>326 Examens<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"flex items-center w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa text-left md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m border-b-thin border-stroke-tertiary\">\n\t\t\t\t\t\t\t\t<span>D\u00e9lai moyen de retour sur investissement<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"background-color: #D2F3FA66\">\n\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tclass=\"flex justify-center h-full p-c\/m flex justify-center h-full p-c\/m   border-b-thin border-stroke-tertiary\"\n\t\t\t\t\t\t\t\tdata-table-item=\"chart-1\"\n\t\t\t\t\t\t\t\tdata-table-item-type=\"text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col gap-2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\t\tclass=\"wysiwyg--small text-text-secondary-aa\">\n\t\t\t\t\t\t\t\t\t\t\t<p>22 mois<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"flex text-left\">\n\t\t\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m\">\n\t\t\t\t\t\t\t<span>Article vedette<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"background-color: #D2F3FA66\">\n\t\t\t\t\t\t<div class=\"p-c\/m border-b-thin border-stroke-tertiary\" data-table-item=\"percentage\">\n\t\t\t\t\t\t\t<div class=\"js-wrap image lint-ignore\n\tmin-w-10 h-10 inline-flex justify-center items-center\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img w-full h-full\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" alt=\"\" ><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"mt-c\/s display-small text-text-highlight-aaa\">\n\t\t\t\t\t\t\t\t\t91%\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"mt-c\/s wysiwyg font-medium text-text-primary-aaa\">\n\t\t\t\t\t\t\t\t\tScore de satisfaction G2\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"flex\">\n\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"flex items-center w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa text-left md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m\">\n\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"background-color: #D2F3FA66\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"flex justify-center h-full p-c\/m\"\n\t\t\t\t\t\t\tdata-table-item=\"link\"\n\t\t\t\t\t\t\tdata-table-item-type=\"link\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-tertiary btn-tertiary--left-align\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/reservez-une-demonstration\/\" title=\"R\u00e9servez une d\u00e9monstration\" aria-label=\"R\u00e9servez une d\u00e9monstration\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore text-text-action\"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">R\u00e9servez une d\u00e9monstration<\/span>\n\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t<div class=\"flex\">\n\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t<span><\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"w-1\/2 pb-c\/xl md:flex-auto rounded-b-l\" style=\"background-color: #D2F3FA66\"><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section><section class=\"competitor-table-block swiper-slide lg:border-l-thin lg:border-stroke-tertiary\">\n\t\t\t<h3\n\t\t\tclass=\"competitor-table-block__title flex items-center justify-center min-h-c\/m mb-4 px-c\/xxl body-large font-medium text-text-primary-aaa lg:hidden\"\n\t\t\tdata-table-item=\"title\">\n\t\t\t<span class=\"px-gutter\">NiCE WFM<\/span>\n\t\t<\/h3>\n\t\n\t<div class=\"competitor-table-block__inner text-center\">\n\t\t<div class=\"flex\">\n\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\"><span><\/span><\/div>\n\t\t\t<div class=\"w-1\/2 pb-c\/xl md:flex-auto rounded-t-l\" style=\"\"><\/div>\n\t\t<\/div>\n\n\t\t\t\t\t<div class=\"competitor-table-block__row-top flex\">\n\t\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t<div class=\"h-full border-b-thin border-stroke-tertiary\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"\">\n\t\t\t\t\t<div class=\"border-b-thin border-stroke-tertiary\" data-table-item=\"logo\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"js-wrap image lint-ignore\n\tw-full h-c\/xl inline-flex justify-center items-center image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img w-full h-full\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/nice-competitor-logo.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/nice-competitor-logo.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/nice-competitor-logo.svg\" alt=\"\" ><\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"competitor-table-block__title body-medium hidden p-c\/m text-text-primary-aaa lg:block\">\n\t\t\t\t\t\t\t\t<span>NiCE WFM<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<div class=\"flex\">\n\t\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa text-left md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m border-b-thin border-stroke-tertiary\">\n\t\t\t\t\t\t<span>Gartner Rating<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"\">\n\t\t\t\t\t<div class=\"p-c\/m border-b-thin border-stroke-tertiary\" data-table-item=\"ratings\">\n\t\t\t\t\t\t<div class=\"py-c\/s\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"flex items-center justify-center gap-c\/s\" data-rating=\"4.3\">\n\t\t\t\t\t\t\t\t<div class=\"Stars\" style=\"--rating: 4.3;\" aria-label=\"Rating of this product is 4.3 out of 5.\"><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"rating\">\n\t\t\t\t\t\t\t\t4.3\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wysiwyg--small mt-c\/s text-text-secondary-aa\">\n\t\t\t\t\t\t\t\t\t1.721 Examens\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"flex items-center w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa text-left md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m border-b-thin border-stroke-tertiary\">\n\t\t\t\t\t\t\t\t<span>Classement G2<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"\">\n\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tclass=\"flex justify-center h-full p-c\/m flex justify-center h-full p-c\/m   border-b-thin border-stroke-tertiary\"\n\t\t\t\t\t\t\t\tdata-table-item=\"chart-0\"\n\t\t\t\t\t\t\t\tdata-table-item-type=\"text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col gap-2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\t\tclass=\"wysiwyg--small text-text-secondary-aa\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"Stars\" style=\"--rating: 4.2\" aria-label=\"Rating of this product is 4.2 out of 5\"><\/div>\n<div class=\"rating\">4.2<\/div>\n<p>475 Reviews (en anglais)<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"flex items-center w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa text-left md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m border-b-thin border-stroke-tertiary\">\n\t\t\t\t\t\t\t\t<span>D\u00e9lai moyen de retour sur investissement<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"\">\n\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tclass=\"flex justify-center h-full p-c\/m flex justify-center h-full p-c\/m   border-b-thin border-stroke-tertiary\"\n\t\t\t\t\t\t\t\tdata-table-item=\"chart-1\"\n\t\t\t\t\t\t\t\tdata-table-item-type=\"text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col gap-2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\t\tclass=\"wysiwyg--small text-text-secondary-aa\">\n\t\t\t\t\t\t\t\t\t\t\t<p>35 mois<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"flex text-left\">\n\t\t\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m\">\n\t\t\t\t\t\t\t<span>Article vedette<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"\">\n\t\t\t\t\t\t<div class=\"p-c\/m border-b-thin border-stroke-tertiary\" data-table-item=\"percentage\">\n\t\t\t\t\t\t\t<div class=\"js-wrap image lint-ignore\n\tmin-w-10 h-10 inline-flex justify-center items-center\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img w-full h-full\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" alt=\"\" ><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"mt-c\/s display-small text-text-highlight-aaa\">\n\t\t\t\t\t\t\t\t\t51%\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"mt-c\/s wysiwyg font-medium text-text-primary-aaa\">\n\t\t\t\t\t\t\t\t\tScore de satisfaction G2\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"flex\">\n\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"flex items-center w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa text-left md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m\">\n\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"flex justify-center h-full p-c\/m\"\n\t\t\t\t\t\t\tdata-table-item=\"link\"\n\t\t\t\t\t\t\tdata-table-item-type=\"link\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-tertiary btn-tertiary--left-align\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/nice-wfm-competitor-lp-2\/\" title=\"En savoir plus\" aria-label=\"En savoir plus\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore text-text-action\"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">En savoir plus<\/span>\n\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t<div class=\"flex\">\n\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t<span><\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"w-1\/2 pb-c\/xl md:flex-auto rounded-b-l\" style=\"\"><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section><section class=\"competitor-table-block swiper-slide lg:border-l-thin lg:border-stroke-tertiary\">\n\t\t\t<h3\n\t\t\tclass=\"competitor-table-block__title flex items-center justify-center min-h-c\/m mb-4 px-c\/xxl body-large font-medium text-text-primary-aaa lg:hidden\"\n\t\t\tdata-table-item=\"title\">\n\t\t\t<span class=\"px-gutter\">Aspect Workforce<\/span>\n\t\t<\/h3>\n\t\n\t<div class=\"competitor-table-block__inner text-center\">\n\t\t<div class=\"flex\">\n\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\"><span><\/span><\/div>\n\t\t\t<div class=\"w-1\/2 pb-c\/xl md:flex-auto rounded-t-l\" style=\"\"><\/div>\n\t\t<\/div>\n\n\t\t\t\t\t<div class=\"competitor-table-block__row-top flex\">\n\t\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t<div class=\"h-full border-b-thin border-stroke-tertiary\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"\">\n\t\t\t\t\t<div class=\"border-b-thin border-stroke-tertiary\" data-table-item=\"logo\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"js-wrap image lint-ignore\n\tw-full h-c\/xl inline-flex justify-center items-center image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img w-full h-full\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/aspect-competitor-logo.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/aspect-competitor-logo.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/aspect-competitor-logo.svg\" alt=\"\" ><\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"competitor-table-block__title body-medium hidden p-c\/m text-text-primary-aaa lg:block\">\n\t\t\t\t\t\t\t\t<span>Aspect Workforce<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<div class=\"flex\">\n\t\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa text-left md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m border-b-thin border-stroke-tertiary\">\n\t\t\t\t\t\t<span>Gartner Rating<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"\">\n\t\t\t\t\t<div class=\"p-c\/m border-b-thin border-stroke-tertiary\" data-table-item=\"ratings\">\n\t\t\t\t\t\t<div class=\"py-c\/s\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"flex items-center justify-center gap-c\/s\" data-rating=\"4\">\n\t\t\t\t\t\t\t\t<div class=\"Stars\" style=\"--rating: 4;\" aria-label=\"Rating of this product is 4 out of 5.\"><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"rating\">\n\t\t\t\t\t\t\t\t4\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wysiwyg--small mt-c\/s text-text-secondary-aa\">\n\t\t\t\t\t\t\t\t\t90 Commentaires\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"flex items-center w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa text-left md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m border-b-thin border-stroke-tertiary\">\n\t\t\t\t\t\t\t\t<span>Classement G2<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"\">\n\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tclass=\"flex justify-center h-full p-c\/m flex justify-center h-full p-c\/m   border-b-thin border-stroke-tertiary\"\n\t\t\t\t\t\t\t\tdata-table-item=\"chart-0\"\n\t\t\t\t\t\t\t\tdata-table-item-type=\"text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col gap-2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\t\tclass=\"wysiwyg--small text-text-secondary-aa\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"Stars\" style=\"--rating: 4.2\" aria-label=\"Rating of this product is 4.3 out of 5\"><\/div>\n<div class=\"rating\">4.2<\/div>\n<p>88 Commentaires<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"flex items-center w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa text-left md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m border-b-thin border-stroke-tertiary\">\n\t\t\t\t\t\t\t\t<span>D\u00e9lai moyen de retour sur investissement<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"\">\n\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tclass=\"flex justify-center h-full p-c\/m flex justify-center h-full p-c\/m   border-b-thin border-stroke-tertiary\"\n\t\t\t\t\t\t\t\tdata-table-item=\"chart-1\"\n\t\t\t\t\t\t\t\tdata-table-item-type=\"text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col gap-2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\t\tclass=\"wysiwyg--small text-text-secondary-aa\">\n\t\t\t\t\t\t\t\t\t\t\t<p>27 mois<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"flex text-left\">\n\t\t\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m\">\n\t\t\t\t\t\t\t<span>Article vedette<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"\">\n\t\t\t\t\t\t<div class=\"p-c\/m border-b-thin border-stroke-tertiary\" data-table-item=\"percentage\">\n\t\t\t\t\t\t\t<div class=\"js-wrap image lint-ignore\n\tmin-w-10 h-10 inline-flex justify-center items-center\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img w-full h-full\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" alt=\"\" ><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"mt-c\/s display-small text-text-highlight-aaa\">\n\t\t\t\t\t\t\t\t\t68%\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"mt-c\/s wysiwyg font-medium text-text-primary-aaa\">\n\t\t\t\t\t\t\t\t\tScore de satisfaction G2\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"flex\">\n\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"flex items-center w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa text-left md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m\">\n\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"flex justify-center h-full p-c\/m\"\n\t\t\t\t\t\t\tdata-table-item=\"link\"\n\t\t\t\t\t\t\tdata-table-item-type=\"link\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-tertiary btn-tertiary--left-align\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/aspect-workforce-competitor-lp\/\" title=\"En savoir plus\" aria-label=\"En savoir plus\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore text-text-action\"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">En savoir plus<\/span>\n\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t<div class=\"flex\">\n\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t<span><\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"w-1\/2 pb-c\/xl md:flex-auto rounded-b-l\" style=\"\"><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\t<\/div>\n\t\n\t\t\t\t\t<button\n\t\t\t\tclass=\"swiper-button-prev\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive pr\u00e9c\u00e9dente du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\t<button\n\t\t\t\tclass=\"swiper-button-next\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive suivante du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\n\t\n\t\t<\/section>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\t\t<style>\n\t[data-theme-block-id=\"block_9478919e23cfb56b0dc1b650c7d42cde\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<section\n\tid=\"\"\n\tdata-theme-block-id=\"block_3bf89c834e3331e2881d96c96db02730\"\n\tstyle=\"\"\n\t>\n\t\t<div class=\"section-header lint-ignore\" style=\"\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"w-full xl:px-page-margin py-l\/m md:pt-0 lg:py-l\/m mx-auto text-center flex flex-col gap-c\/l\">\n\t\t\t\t\t\t\t\t<h3\t\t\t\tstyle=\"\"\n\t\t\t\tclass=\"button-link-large !tracking-wider text-text-highlight-aaa flex flex-col md:flex-row items-center\n\t\t\t\tjustify-center gap-c\/s md:gap-c\/xs py-c\/s\"\n\t\t\t\tdata-aos=\"fade-down\"\n\t\t\t\t>\n\t\t\t\t<span\n\t\t\t\t\tclass=\"icon rounded-full flex items-center justify-center text-black [&#038;_svg]:w-[var(--Base-Grid-Grid-24)] [&#038;_svg]:h-[var(--Base-Grid-Grid-24)]\"\n\t\t\t\t\tstyle=\"color: #080F21;background-color: #EEF0F6\"\n\t\t\t\t\taria-hidden=\"true\">\n\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\tCaract\u00e9ristiques du Calabrio ONE WEM\t\t\t<\/h3 >\n\t\t\t\n\t\t\t\t\t\t<h2\t\t\tstyle=\"color: #080F21\"\n\t\t\tclass=\"heading-medium text-primary\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\tResponsabilisez vos \u00e9quipes. Am\u00e9liorez votre CX.\t\t<\/h2 >\n\t\t\n\t\t\t\t\t<div\n\t\t\t\tclass=\"wysiwyg text-navy-40\"\n\t\t\t\tstyle=\"color: #344679\"\n\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\t<p>De la gestion des effectifs \u00e0 l&rsquo;analyse des interactions, l&rsquo;ensemble de la suite Calabrio ONE regorge de fonctionnalit\u00e9s con\u00e7ues pour approfondir votre compr\u00e9hension de chaque interaction avec le client et lib\u00e9rer tout le potentiel de vos collaborateurs.<\/p>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_3bf89c834e3331e2881d96c96db02730\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 50px !important;\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_3bf89c834e3331e2881d96c96db02730\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 50px !important;\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n<div\n\tclass=\"icon-card-grid container\"\n\tid=\"\"\n\tdata-aos=\"fade-up\"\n>\n\t<div\n\t\tdata-theme-block-id=\"block_25711d57e2d61651c15804a3bf803b52\"\n\t\tclass=\"icon-wrapper grid grid-cols-1 gap-c\/m lg:gap-l\/xs md:grid-cols-2 lg:grid-cols-3 py-c\/xxl\">\n\t\n<div\n\tclass=\"card-icon flex flex-col lint-ignore\n\ttext-start\tpy-c\/m lg:pr-l\/m\t border-b-thin border-solid border-stroke-tertiary lg:!pr-c\/xl\"\n\t>\n\t\n\t\n\t\t<h3\n\t\tclass=\"card-icon__title subhead-medium text-text-primary-aa break-words pb-c\/s lint-ignore\"\n\t\t\t\t\tstyle=\"color: #080F21\"\n\t\t\t>\n\t\tPr\u00e9vision et ordonnancement facilit\u00e9s\t<\/h3>\n\t\n\t\t<div\n\t\tclass=\"card-icon__description text-text-secondary-aa pb-c\/m break-words lint-ignore wysiwyg--small\"\n\tdata-aos=\"\"\n\tdata-aos-delay=\"0\"\n\t\t\t\t\tstyle=\"color: #344679\"\n\t\t\t>\n\t\t<p>Pr\u00e9voyez sans effort le volume, optimisez la planification et stimulez l&rsquo;efficacit\u00e9 op\u00e9rationnelle gr\u00e2ce \u00e0 des outils soutenus par l&rsquo;IA et l&rsquo;apprentissage automatique qui aident \u00e0 garantir que vos agents sont toujours pr\u00e9sents lorsque les clients ont besoin d&rsquo;eux.<\/p>\n\t<\/div>\n\t<\/div>\n\n<div\n\tclass=\"card-icon flex flex-col lint-ignore\n\ttext-start\tpy-c\/m lg:pr-l\/m\t border-b-thin border-solid border-stroke-tertiary lg:!pr-c\/xl\"\n\t>\n\t\n\t\n\t\t<h3\n\t\tclass=\"card-icon__title subhead-medium text-text-primary-aa break-words pb-c\/s lint-ignore\"\n\t\t\t\t\tstyle=\"color: #080F21\"\n\t\t\t>\n\t\tDes informations sur les ventes et le marketing en provenance directe de la source\t<\/h3>\n\t\n\t\t<div\n\t\tclass=\"card-icon__description text-text-secondary-aa pb-c\/m break-words lint-ignore wysiwyg--small\"\n\tdata-aos=\"\"\n\tdata-aos-delay=\"0\"\n\t\t\t\t\tstyle=\"color: #344679\"\n\t\t\t>\n\t\t<p>Lib\u00e9rez vos superviseurs des t\u00e2ches r\u00e9p\u00e9titives et offrez \u00e0 vos agents un self-service plus rapide et personnalis\u00e9 pour tous leurs besoins quotidiens en mati\u00e8re de planification gr\u00e2ce \u00e0 l&rsquo;assistant agent aliment\u00e9 par l&rsquo;IA d&rsquo;Agentic.<\/p>\n<p>&nbsp;<\/p>\n\t<\/div>\n\t<\/div>\n\n<div\n\tclass=\"card-icon flex flex-col lint-ignore\n\ttext-start\tpy-c\/m lg:pr-l\/m\t border-b-thin border-solid border-stroke-tertiary lg:!pr-c\/xl\"\n\t>\n\t\n\t\n\t\t<h3\n\t\tclass=\"card-icon__title subhead-medium text-text-primary-aa break-words pb-c\/s lint-ignore\"\n\t\t\t\t\tstyle=\"color: #080F21\"\n\t\t\t>\n\t\tDonnez aux agents des r\u00e9ponses instantan\u00e9es en mati\u00e8re de planification\t<\/h3>\n\t\n\t\t<div\n\t\tclass=\"card-icon__description text-text-secondary-aa pb-c\/m break-words lint-ignore wysiwyg--small\"\n\tdata-aos=\"\"\n\tdata-aos-delay=\"0\"\n\t\t\t\t\tstyle=\"color: #344679\"\n\t\t\t>\n\t\t<p>Donnez aux agents les informations sp\u00e9cifiques et le soutien dont ils ont besoin. \u00c9liminez le travail fastidieux de post-interaction. De plus, utilisez la gamification et l&rsquo;\u00e9valuation des performances pour am\u00e9liorer les r\u00e9sultats, car des agents engag\u00e9s offrent une meilleure exp\u00e9rience client.<\/p>\n\t<\/div>\n\t<\/div>\n\n<div\n\tclass=\"card-icon flex flex-col lint-ignore\n\ttext-start\tpy-c\/m lg:pr-l\/m\t border-b-thin border-solid border-stroke-tertiary lg:!pr-c\/xl\"\n\t>\n\t\n\t\n\t\t<h3\n\t\tclass=\"card-icon__title subhead-medium text-text-primary-aa break-words pb-c\/s lint-ignore\"\n\t\t\t\t\tstyle=\"color: #080F21\"\n\t\t\t>\n\t\tPassez plus rapidement de la r\u00e9flexion \u00e0 l&#039;action\t<\/h3>\n\t\n\t\t<div\n\t\tclass=\"card-icon__description text-text-secondary-aa pb-c\/m break-words lint-ignore wysiwyg--small\"\n\tdata-aos=\"\"\n\tdata-aos-delay=\"0\"\n\t\t\t\t\tstyle=\"color: #344679\"\n\t\t\t>\n\t\t<p>D\u00e9passez l&rsquo;\u00e9chantillonnage de base pour \u00e9valuer automatiquement les interactions \u00e0 grande \u00e9chelle sans sacrifier la pr\u00e9cision ou l&rsquo;alignement. Les r\u00e9sultats d&rsquo;Auto QM sont int\u00e9gr\u00e9s de mani\u00e8re transparente dans des tableaux de bord pr\u00e9d\u00e9finis, ce qui permet aux superviseurs de passer rapidement de l&rsquo;analyse \u00e0 l&rsquo;action, sans passer d&rsquo;un syst\u00e8me \u00e0 l&rsquo;autre.<\/p>\n\t<\/div>\n\t<\/div>\n\n<div\n\tclass=\"card-icon flex flex-col lint-ignore\n\ttext-start\tpy-c\/m lg:pr-l\/m\t border-b-thin border-solid border-stroke-tertiary lg:!pr-c\/xl\"\n\t>\n\t\n\t\n\t\t<h3\n\t\tclass=\"card-icon__title subhead-medium text-text-primary-aa break-words pb-c\/s lint-ignore\"\n\t\t\t\t\tstyle=\"color: #080F21\"\n\t\t\t>\n\t\tMarquez 100 % des interactions avec Auto QM\t<\/h3>\n\t\n\t\t<div\n\t\tclass=\"card-icon__description text-text-secondary-aa pb-c\/m break-words lint-ignore wysiwyg--small\"\n\tdata-aos=\"\"\n\tdata-aos-delay=\"0\"\n\t\t\t\t\tstyle=\"color: #344679\"\n\t\t\t>\n\t\t<p>\u00c9liminez le travail manuel et la subjectivit\u00e9 de l&rsquo;\u00e9chantillonnage al\u00e9atoire. Laissez l&rsquo;IA tr\u00e8s pr\u00e9cise faire le gros du travail, en notant 100 % de vos interactions avec les clients selon des crit\u00e8res cl\u00e9s.<\/p>\n\t<\/div>\n\t<\/div>\n\n<div\n\tclass=\"card-icon flex flex-col lint-ignore\n\ttext-start\tpy-c\/m lg:pr-l\/m\t border-b-thin border-solid border-stroke-tertiary lg:!pr-c\/xl\"\n\t>\n\t\n\t\n\t\t<h3\n\t\tclass=\"card-icon__title subhead-medium text-text-primary-aa break-words pb-c\/s lint-ignore\"\n\t\t\t\t\tstyle=\"color: #080F21\"\n\t\t\t>\n\t\tFavorisez la collaboration gr\u00e2ce \u00e0 des tableaux de bord personnalis\u00e9s\t<\/h3>\n\t\n\t\t<div\n\t\tclass=\"card-icon__description text-text-secondary-aa pb-c\/m break-words lint-ignore wysiwyg--small\"\n\tdata-aos=\"\"\n\tdata-aos-delay=\"0\"\n\t\t\t\t\tstyle=\"color: #344679\"\n\t\t\t>\n\t\t<p>Partagez en toute s\u00e9curit\u00e9 les tableaux de bord et les informations cl\u00e9s entre les diff\u00e9rents services. Facilitez le travail d&rsquo;\u00e9quipe, suscitez l&rsquo;adh\u00e9sion et relevez ensemble vos plus grands d\u00e9fis commerciaux.<\/p>\n\t<\/div>\n\t<\/div>\n\n<div\n\tclass=\"card-icon flex flex-col lint-ignore\n\ttext-start\tpy-c\/m lg:pr-l\/m\t border-b-thin border-solid border-stroke-tertiary lg:!pr-c\/xl\"\n\t>\n\t\n\t\n\t\t<h3\n\t\tclass=\"card-icon__title subhead-medium text-text-primary-aa break-words pb-c\/s lint-ignore\"\n\t\t\t\t\tstyle=\"color: #080F21\"\n\t\t\t>\n\t\tAllez \u00e0 l&#039;essentiel dans chaque conversation\t<\/h3>\n\t\n\t\t<div\n\t\tclass=\"card-icon__description text-text-secondary-aa pb-c\/m break-words lint-ignore wysiwyg--small\"\n\tdata-aos=\"\"\n\tdata-aos-delay=\"0\"\n\t\t\t\t\tstyle=\"color: #344679\"\n\t\t\t>\n\t\t<p>\u00c9liminez le travail fastidieux apr\u00e8s l&rsquo;appel et d\u00e9couvrez sans effort des informations cl\u00e9s sur les conversations gr\u00e2ce \u00e0 des r\u00e9sum\u00e9s pr\u00e9cis de chaque interaction, aliment\u00e9s par la GenAI.<\/p>\n<p>&nbsp;<\/p>\n\t<\/div>\n\t<\/div>\n\n<div\n\tclass=\"card-icon flex flex-col lint-ignore\n\ttext-start\tpy-c\/m lg:pr-l\/m\t border-b-thin border-solid border-stroke-tertiary lg:!pr-c\/xl\"\n\t>\n\t\n\t\n\t\t<h3\n\t\tclass=\"card-icon__title subhead-medium text-text-primary-aa break-words pb-c\/s lint-ignore\"\n\t\t\t\t\tstyle=\"color: #080F21\"\n\t\t\t>\n\t\tComprendre ce qui motive votre CX\t<\/h3>\n\t\n\t\t<div\n\t\tclass=\"card-icon__description text-text-secondary-aa pb-c\/m break-words lint-ignore wysiwyg--small\"\n\tdata-aos=\"\"\n\tdata-aos-delay=\"0\"\n\t\t\t\t\tstyle=\"color: #344679\"\n\t\t\t>\n\t\t<p>Formez plus intelligemment et am\u00e9liorez vos exp\u00e9riences gr\u00e2ce \u00e0 l&rsquo;intelligence \u00e9motionnelle. Comprenez ce que ressentent les agents et les clients, et pourquoi, gr\u00e2ce \u00e0 l&rsquo;analyse des sentiments aliment\u00e9e par GenAI.<\/p>\n\t<\/div>\n\t<\/div>\n\n<div\n\tclass=\"card-icon flex flex-col lint-ignore\n\ttext-start\tpy-c\/m lg:pr-l\/m\t border-b-thin border-solid border-stroke-tertiary lg:!pr-c\/xl\"\n\t>\n\t\n\t\n\t\t<h3\n\t\tclass=\"card-icon__title subhead-medium text-text-primary-aa break-words pb-c\/s lint-ignore\"\n\t\t\t\t\tstyle=\"color: #080F21\"\n\t\t\t>\n\t\tRecevez des alertes automatis\u00e9es sur l&#039;observance\t<\/h3>\n\t\n\t\t<div\n\t\tclass=\"card-icon__description text-text-secondary-aa pb-c\/m break-words lint-ignore wysiwyg--small\"\n\tdata-aos=\"\"\n\tdata-aos-delay=\"0\"\n\t\t\t\t\tstyle=\"color: #344679\"\n\t\t\t>\n\t\t<p>Recevez des alertes automatiques lorsque les horaires risquent d&rsquo;\u00eatre enfreints et apportez des corrections proactives pour prot\u00e9ger les niveaux de service.<\/p>\n\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n\n\t<style>\n\t[data-theme-block-id=\"block_25711d57e2d61651c15804a3bf803b52\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 0px !important;\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<section\n\tid=\"\"\n\tdata-theme-block-id=\"block_1fbdde36a21fe0189b19e61271d0d76f\"\n\tstyle=\"background-color: #d2f3fa\"\n\t>\n\t\t<div class=\"section-header lint-ignore\" style=\"background-color: #d2f3fa\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"w-full xl:px-page-margin py-l\/m md:pt-0 lg:py-l\/m mx-auto text-center flex flex-col gap-c\/l\">\n\t\t\t\t\t\t\t\t<h3\t\t\t\tstyle=\"\"\n\t\t\t\tclass=\"button-link-large !tracking-wider text-text-highlight-aaa flex flex-col md:flex-row items-center\n\t\t\t\tjustify-center gap-c\/s md:gap-c\/xs py-c\/s\"\n\t\t\t\tdata-aos=\"fade-down\"\n\t\t\t\t>\n\t\t\t\t<span\n\t\t\t\t\tclass=\"icon rounded-full flex items-center justify-center text-black [&#038;_svg]:w-[var(--Base-Grid-Grid-24)] [&#038;_svg]:h-[var(--Base-Grid-Grid-24)]\"\n\t\t\t\t\tstyle=\"color: #080F21;background-color: #EEF0F6\"\n\t\t\t\t\taria-hidden=\"true\">\n\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\u00c9tudes de cas\t\t\t<\/h3 >\n\t\t\t\n\t\t\t\t\t\t<h2\t\t\tstyle=\"color: #080F21\"\n\t\t\tclass=\"heading-medium text-primary\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\tUn alli\u00e9 de confiance pour les grandes marques qui responsabilisent les employ\u00e9s et maximisent les performances\t\t<\/h2 >\n\t\t\n\t\t\t\t\t<div\n\t\t\t\tclass=\"wysiwyg text-navy-40\"\n\t\t\t\tstyle=\"color: #344679\"\n\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\t<p>Calabrio ONE b\u00e9n\u00e9ficie de la confiance des marques du classement Fortune 500 et des meilleurs partenaires technologiques. D\u00e9couvrez comment nous avons aid\u00e9 des leaders de divers secteurs \u00e0 tirer le meilleur parti de leurs donn\u00e9es d&rsquo;exp\u00e9rience client.<\/p>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_1fbdde36a21fe0189b19e61271d0d76f\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 24px !important;\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 32px !important;\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_1fbdde36a21fe0189b19e61271d0d76f\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 24px !important;\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 32px !important;\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\t<section\n\t\tid=\"case_studies\"\n\t\tclass=\"py-l\/xxl relative overflow-hidden \"\n\t\tstyle=\"background-color: #d3f3f9\"\n\t\tdata-theme-block-id=\"block_e5bde0b99ac8f213f24580881d401cb2\"\n\t\tdata-module=\"case-study-testimonials\"\n\t\tdata-aos=\"fade-in\"\n\t>\n\t\t<div class=\"container relative\">\n\t\t\t<div class=\"w-full max-w-[1200px] mx-auto xxl:max-w-[1356px] shadow-lg-2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t<section\n\tclass=\"swiper  swiper--navigation-rounded swiper--slide-visible w-full !static bg-white\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1,\"spaceBetween\":24,\"navigation\":{\"nextEl\":\".swiper-button-next\",\"prevEl\":\".swiper-button-prev\"},\"navCenteredImage\":true,\"effect\":\"slide\",\"watchSlidesProgress\":true}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper\">\n\t\n<div class=\"swiper-slide !h-auto\">\n\t<div class=\"flex flex-col h-full shadow-lg-2 bg-white md:flex-row\">\n\t\t\t\t\t<div class=\"w-full md:w-1\/2 lg:w-1\/2 xxl:w-[39%] overflow-hidden\">\n\t\t\t\t<div class=\"js-wrap image lint-ignore\n\trelative w-full h-full aspect-[313\/280] md:aspect-[324\/560] lg:aspect-[600\/560] xxl:aspect-[530\/560] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img object-center-top\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/getty-images-IrdvBdYbUUg-unsplash-2-2048x1367-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/getty-images-IrdvBdYbUUg-unsplash-2-2048x1367-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/getty-images-IrdvBdYbUUg-unsplash-2-2048x1367-1.webp 2048w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/getty-images-IrdvBdYbUUg-unsplash-2-2048x1367-1-300x200.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/getty-images-IrdvBdYbUUg-unsplash-2-2048x1367-1-1024x684.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/getty-images-IrdvBdYbUUg-unsplash-2-2048x1367-1-768x513.webp 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/getty-images-IrdvBdYbUUg-unsplash-2-2048x1367-1-1536x1025.webp 1536w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/getty-images-IrdvBdYbUUg-unsplash-2-2048x1367-1-600x400.webp 600w\" alt=\"\" ><\/div>\n\t\t\t<\/div>\n\t\t\t\t<div\n\t\t\tclass=\"w-full h-auto overflow-hidden md:w-1\/2 lg:w-1\/2 xxl:w-[61%] flex flex-col items-start justify-between p-c\/xl md:p-c\/l lg:py-c\/xl lg:px-l\/m gap-c\/l\"\n\t\t>\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"lg:pt-c\/l lg:pr-c\/l max-md:max-h-[96px] max-md:overflow-hidden max-md:text-ellipsis max-md:line-clamp-4 wysiwyg md:wysiwyg--small lg:wysiwyg\"\n\t\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t\t\tdata-aos-delay=\"200\"\n\t\t\t\t>\n\t\t\t\t\t<p><span style=\"font-weight: 400\">Faute de solutions efficaces de WFM et de QM, GE Appliances s&rsquo;est tourn\u00e9 vers Calabrio ONE et Amazon.<br \/>\nConnectez-vous pour obtenir des gains incroyables en termes d&rsquo;efficacit\u00e9 et d&rsquo;adh\u00e9sion, tout en r\u00e9duisant le taux d&rsquo;attrition de 25 %.<\/span><\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"mt-auto w-full\"\n\t\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t\t\tdata-aos-delay=\"300\"\n\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col lg:flex-row lg:items-center border-b border-stroke-tertiary py-c\/m md:gap-c\/l\">\n\t\t\t\t\t\t\t<div class=\"lg:px-c\/s lg:border-r border-stroke-tertiary\">\n\t\t\t\t\t\t\t\t<div class=\"js-wrap image lint-ignore\n\tflex items-center md:h-20\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img w-l\/xl h-auto\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/GELogo_Blue_CMYK.jpg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/GELogo_Blue_CMYK.jpg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/GELogo_Blue_CMYK.jpg 1854w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/GELogo_Blue_CMYK-300x300.jpg 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/GELogo_Blue_CMYK-1024x1024.jpg 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/GELogo_Blue_CMYK-150x150.jpg 150w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/GELogo_Blue_CMYK-768x768.jpg 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/GELogo_Blue_CMYK-1536x1536.jpg 1536w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/GELogo_Blue_CMYK-600x600.jpg 600w\" alt=\"\" ><\/div>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col gap-1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text-p\/m font-200\">\n\t\t\t\t\t\t\t\t\t\t\tAppareils GE\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-tertiary btn-tertiary--left-align btn-mt-c\/m mt-c\/m\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/case-study\/ge-appliances-modernise-son-centre-de-contact-avec-calabrio-wfm-et-amazon-connect-2\/\" title=\"Lire l&#039;histoire\" aria-label=\"Lire l&#039;histoire\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text button-link-small text-text-primary-aaa\">Lire l&#039;histoire<\/span>\n\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div class=\"swiper-slide !h-auto\">\n\t<div class=\"flex flex-col h-full shadow-lg-2 bg-white md:flex-row\">\n\t\t\t\t\t<div class=\"w-full md:w-1\/2 lg:w-1\/2 xxl:w-[39%] overflow-hidden\">\n\t\t\t\t<div class=\"js-wrap image lint-ignore\n\trelative w-full h-full aspect-[313\/280] md:aspect-[324\/560] lg:aspect-[600\/560] xxl:aspect-[530\/560] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img object-center-top\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_69024044-05-02-2026-18_43_11_552-scaled.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_69024044-05-02-2026-18_43_11_552-scaled.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_69024044-05-02-2026-18_43_11_552-scaled.webp 2560w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_69024044-05-02-2026-18_43_11_552-300x190.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_69024044-05-02-2026-18_43_11_552-1024x647.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_69024044-05-02-2026-18_43_11_552-768x486.webp 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_69024044-05-02-2026-18_43_11_552-1536x971.webp 1536w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_69024044-05-02-2026-18_43_11_552-2048x1295.webp 2048w\" alt=\"\" ><\/div>\n\t\t\t<\/div>\n\t\t\t\t<div\n\t\t\tclass=\"w-full h-auto overflow-hidden md:w-1\/2 lg:w-1\/2 xxl:w-[61%] flex flex-col items-start justify-between p-c\/xl md:p-c\/l lg:py-c\/xl lg:px-l\/m gap-c\/l\"\n\t\t>\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"lg:pt-c\/l lg:pr-c\/l max-md:max-h-[96px] max-md:overflow-hidden max-md:text-ellipsis max-md:line-clamp-4 wysiwyg md:wysiwyg--small lg:wysiwyg\"\n\t\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t\t\tdata-aos-delay=\"200\"\n\t\t\t\t>\n\t\t\t\t\t<p><img decoding=\"async\" class=\"alignnone size-full wp-image-23913\" src=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/Dish_Network_logo_2012.svg\" alt=\"\"><\/p>\n<p>\u00a0<\/p>\n<h5>&#8211; <strong>Augmentation de 7 %<\/strong> de l&rsquo;efficacit\u00e9 de la programmation<\/h5>\n<p>\u00a0<\/p>\n<h5>&#8211; <strong>Augmentation de l&rsquo;engagement des employ\u00e9s <\/strong>dans 23 centres de contact<\/h5>\n<p>\u00a0<\/p>\n<h5>&#8211; <b>R\u00e9duction de l&rsquo;attrition des agents<\/b><\/h5>\n<p>\u00a0<\/p>\n<h6><em>\u00ab\u00a0Aujourd&rsquo;hui, les salari\u00e9s veulent avoir leur mot \u00e0 dire sur leur emploi du temps et exigent de la flexibilit\u00e9. Sans solution \u00e0 ce probl\u00e8me, le taux d&rsquo;attrition restera \u00e9lev\u00e9\u00a0\u00bb.<\/em><\/h6>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"mt-auto w-full\"\n\t\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t\t\tdata-aos-delay=\"300\"\n\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col lg:flex-row lg:items-center border-b border-stroke-tertiary py-c\/m md:gap-c\/l\">\n\t\t\t\t\t\t\t<div class=\"lg:px-c\/s lg:border-r border-stroke-tertiary\">\n\t\t\t\t\t\t\t\t<div class=\"js-wrap image lint-ignore\n\tflex items-center md:h-20\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img w-l\/xl h-auto\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/Dish_Network_logo_2012.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/Dish_Network_logo_2012.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/Dish_Network_logo_2012.svg\" alt=\"\" ><\/div>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col gap-1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text-p\/m font-200\">\n\t\t\t\t\t\t\t\t\t\t\tGregory King\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text-text-secondary-aa text-p\/s\">\n\t\t\t\t\t\t\t\t\t\t\tResponsable des op\u00e9rations commerciales WFM\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-tertiary btn-tertiary--left-align btn-mt-c\/m mt-c\/m\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/case-study\/etude-de-cas-dish\/\" title=\"Lire l&#039;histoire\" aria-label=\"Lire l&#039;histoire\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text button-link-small text-text-primary-aaa\">Lire l&#039;histoire<\/span>\n\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div class=\"swiper-slide !h-auto\">\n\t<div class=\"flex flex-col h-full shadow-lg-2 bg-white md:flex-row\">\n\t\t\t\t\t<div class=\"w-full md:w-1\/2 lg:w-1\/2 xxl:w-[39%] overflow-hidden\">\n\t\t\t\t<div class=\"js-wrap image lint-ignore\n\trelative w-full h-full aspect-[313\/280] md:aspect-[324\/560] lg:aspect-[600\/560] xxl:aspect-[530\/560] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img object-center-top\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_611940624-3.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_611940624-3.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_611940624-3.webp 1038w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_611940624-3-300x200.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_611940624-3-1024x683.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_611940624-3-768x512.webp 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_611940624-3-600x400.webp 600w\" alt=\"\" ><\/div>\n\t\t\t<\/div>\n\t\t\t\t<div\n\t\t\tclass=\"w-full h-auto overflow-hidden md:w-1\/2 lg:w-1\/2 xxl:w-[61%] flex flex-col items-start justify-between p-c\/xl md:p-c\/l lg:py-c\/xl lg:px-l\/m gap-c\/l\"\n\t\t>\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"lg:pt-c\/l lg:pr-c\/l max-md:max-h-[96px] max-md:overflow-hidden max-md:text-ellipsis max-md:line-clamp-4 wysiwyg md:wysiwyg--small lg:wysiwyg\"\n\t\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t\t\tdata-aos-delay=\"200\"\n\t\t\t\t>\n\t\t\t\t\t<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-35792 size-medium\" src=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/paychex_logo-300x49.png\" alt=\"\" width=\"300\" height=\"49\" srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/paychex_logo-300x49.png 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/paychex_logo-1024x169.png 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/paychex_logo-768x127.png 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/paychex_logo.png 1280w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>\u00a0<\/p>\n<ul>\n<li><strong>Plus de 500 000 dollars<\/strong> de gains de productivit\u00e9 par an<\/li>\n<li><strong>20%<\/strong> Croissance de l&rsquo;adh\u00e9sion<\/li>\n<li><strong>45%<\/strong> d&rsquo;augmentation de l&rsquo;optimisation intrajournali\u00e8re<\/li>\n<li><strong>Pr\u00e9visions dans la limite de 5 %<\/strong> des chiffres r\u00e9els au cours des 10 premi\u00e8res semaines<\/li>\n<\/ul>\n<p><em>\u00ab\u00a0Les r\u00e9sultats rapides que nous avons obtenus ont vraiment ouvert les yeux de tout le monde. Nous avons donn\u00e9 aux gens des informations sur la gestion des ressources de l&rsquo;entreprise qu&rsquo;ils n&rsquo;avaient jamais pu voir auparavant.<\/em><\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"mt-auto w-full\"\n\t\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t\t\tdata-aos-delay=\"300\"\n\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col lg:flex-row lg:items-center border-b border-stroke-tertiary py-c\/m md:gap-c\/l\">\n\t\t\t\t\t\t\t<div class=\"lg:px-c\/s lg:border-r border-stroke-tertiary\">\n\t\t\t\t\t\t\t\t<div class=\"js-wrap image lint-ignore\n\tflex items-center md:h-20\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img w-l\/xl h-auto\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/paychex_logo.png\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/paychex_logo.png\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/paychex_logo.png 1280w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/paychex_logo-300x49.png 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/paychex_logo-1024x169.png 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/paychex_logo-768x127.png 768w\" alt=\"\" ><\/div>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col gap-1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text-p\/m font-200\">\n\t\t\t\t\t\t\t\t\t\t\tCaryn Yurkstas\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text-text-secondary-aa text-p\/s\">\n\t\t\t\t\t\t\t\t\t\t\tSr. Analyste du personnel\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-tertiary btn-tertiary--left-align btn-mt-c\/m mt-c\/m\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/case-study\/etude-de-cas-paychex\/\" title=\"Lire l&#039;histoire\" aria-label=\"Lire l&#039;histoire\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text button-link-small text-text-primary-aaa\">Lire l&#039;histoire<\/span>\n\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div class=\"swiper-slide !h-auto\">\n\t<div class=\"flex flex-col h-full shadow-lg-2 bg-white md:flex-row\">\n\t\t\t\t\t<div class=\"w-full md:w-1\/2 lg:w-1\/2 xxl:w-[39%] overflow-hidden\">\n\t\t\t\t<div class=\"js-wrap image lint-ignore\n\trelative w-full h-full aspect-[313\/280] md:aspect-[324\/560] lg:aspect-[600\/560] xxl:aspect-[530\/560] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img object-center-top\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/03\/Nationwide-2-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/03\/Nationwide-2-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/03\/Nationwide-2-1.webp 1500w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/03\/Nationwide-2-1-300x200.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/03\/Nationwide-2-1-1024x683.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/03\/Nationwide-2-1-768x512.webp 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/03\/Nationwide-2-1-600x400.webp 600w\" alt=\"\" ><\/div>\n\t\t\t<\/div>\n\t\t\t\t<div\n\t\t\tclass=\"w-full h-auto overflow-hidden md:w-1\/2 lg:w-1\/2 xxl:w-[61%] flex flex-col items-start justify-between p-c\/xl md:p-c\/l lg:py-c\/xl lg:px-l\/m gap-c\/l\"\n\t\t>\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"lg:pt-c\/l lg:pr-c\/l max-md:max-h-[96px] max-md:overflow-hidden max-md:text-ellipsis max-md:line-clamp-4 wysiwyg md:wysiwyg--small lg:wysiwyg\"\n\t\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t\t\tdata-aos-delay=\"200\"\n\t\t\t\t>\n\t\t\t\t\t<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-35506 size-thumbnail\" src=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/Wix-logo-150x150.png\" alt=\"\" width=\"150\" height=\"150\" srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/Wix-logo-150x150.png 150w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/Wix-logo-300x300.png 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/Wix-logo.png 512w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/p>\n<p>\u00a0<\/p>\n<ul>\n<li><strong>40% de temps gagn\u00e9<\/strong> sur la programmation<\/li>\n<li><strong>15% d&rsquo;augmentation de<\/strong> l&rsquo;adh\u00e9sion<\/li>\n<li><strong>Am\u00e9lioration de 10 %<\/strong> de la pr\u00e9cision de l&rsquo;ordonnancement<\/li>\n<li><strong>3 % <\/strong>d&rsquo;<strong>augmentation <\/strong>du CSAT<\/li>\n<\/ul>\n<p><em>\u00ab\u00a0Calabrio nous aide \u00e0 ajuster et \u00e0 adapter en permanence notre planning&#8230; Nous pouvons d\u00e9sormais voir comment am\u00e9liorer l&rsquo;efficacit\u00e9 et accro\u00eetre la satisfaction professionnelle de nos agents.<\/em><\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"mt-auto w-full\"\n\t\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t\t\tdata-aos-delay=\"300\"\n\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col lg:flex-row lg:items-center border-b border-stroke-tertiary py-c\/m md:gap-c\/l\">\n\t\t\t\t\t\t\t<div class=\"lg:px-c\/s lg:border-r border-stroke-tertiary\">\n\t\t\t\t\t\t\t\t<div class=\"js-wrap image lint-ignore\n\tflex items-center md:h-20\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img w-l\/xl h-auto\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/Wix-logo.png\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/Wix-logo.png\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/Wix-logo.png 512w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/Wix-logo-300x300.png 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/Wix-logo-150x150.png 150w\" alt=\"\" ><\/div>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col gap-1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text-p\/m font-200\">\n\t\t\t\t\t\t\t\t\t\t\tDaniela G.\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text-text-secondary-aa text-p\/s\">\n\t\t\t\t\t\t\t\t\t\t\tGestionnaire de l&#039;optimisation de la main-d&#039;\u0153uvre\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-tertiary btn-tertiary--left-align btn-mt-c\/m mt-c\/m\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/case-study\/etude-de-cas-wix\/\" title=\"Lire l&#039;histoire\" aria-label=\"Lire l&#039;histoire\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text button-link-small text-text-primary-aaa\">Lire l&#039;histoire<\/span>\n\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n\t\n\t\t\t\t\t<button\n\t\t\t\tclass=\"swiper-button-prev xxl:mx-page-margin\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive pr\u00e9c\u00e9dente du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\t<button\n\t\t\t\tclass=\"swiper-button-next xxl:mx-page-margin\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive suivante du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\n\t\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t<\/section>\n\t\t<style>\n\t[data-theme-block-id=\"block_e5bde0b99ac8f213f24580881d401cb2\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 0px !important;\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 0px !important;\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\t\n<section\n\tid=\"cta_banner\"\n\tclass=\"flex flex-col lg:flex-row\"\n\tdata-theme-block-id=\"block_ce6c3b9c812123decae5177c8e927506\"\n\tdata-aos=\"fade-up\"\n>\n\t\t<div style=\"background-color: #080F21\" class=\"flex lg:hidden justify-center items-center w-full\">\n\t\t<div class=\"js-wrap image lint-ignore\n\tw-full aspect-[131\/119] md:aspect-[744\/403] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/SOTCC-Cover-HH.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/SOTCC-Cover-HH.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/SOTCC-Cover-HH.webp 1920w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/SOTCC-Cover-HH-300x169.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/SOTCC-Cover-HH-1024x576.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/SOTCC-Cover-HH-768x432.webp 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/SOTCC-Cover-HH-1536x864.webp 1536w\" alt=\"\" ><\/div>\n\t<\/div>\n\n\t<div style=\"background-color: #080F21\" class=\"hidden lg:flex justify-center items-center w-1\/2\">\n\t\t<div class=\"js-wrap image lint-ignore\n\tw-full h-full lg:aspect-[360\/211] xxl:ml-[60px] xxl:mr-[59px] xxl:aspect-[841\/422] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/SOTCC-Cover-HH.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/SOTCC-Cover-HH.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/SOTCC-Cover-HH.webp 1920w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/SOTCC-Cover-HH-300x169.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/SOTCC-Cover-HH-1024x576.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/SOTCC-Cover-HH-768x432.webp 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/SOTCC-Cover-HH-1536x864.webp 1536w\" alt=\"\" ><\/div>\n\t<\/div>\n\t\n\t\n\t\t\t<div style=\"background-color: #080F21\" class=\"flex flex-col w-full lg:w-1\/2 justify-center gap-c\/m p-l\/xl lg:p-l\/xxl\">\n\t\t\t\t\t\t\t<div class=\"flex flex-col gap-c\/m pb-c\/m\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h2 style=\"color: #FFFFFF\" class=\"heading-large break-words overflow-ellipsis line-clamp-3\">\n\t\t\t\t\t\t\t\u00c9tat du centre de contact 2025\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"flex flex-col py-c\/s items-start\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-tertiary btn-tertiary--left-align text-background-primary\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/etat-du-centre-de-contact-2025\/\" title=\"Lire le rapport\" aria-label=\"Lire le rapport\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore text-text-action\"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Lire le rapport<\/span>\n\t<\/a>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_ce6c3b9c812123decae5177c8e927506\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<section\n\tid=\"\"\n\tdata-theme-block-id=\"block_e3fd6c6e3470d86e64017b0dee675d5f\"\n\tstyle=\"background-color: #d2f3fa\"\n\t>\n\t\t<div class=\"section-header lint-ignore\" style=\"background-color: #d2f3fa\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"w-full xl:px-page-margin py-l\/m md:pt-0 lg:py-l\/m mx-auto text-center flex flex-col gap-c\/l\">\n\t\t\t\t\t\t\t\t<h3\t\t\t\tstyle=\"\"\n\t\t\t\tclass=\"button-link-large !tracking-wider text-text-highlight-aaa flex flex-col md:flex-row items-center\n\t\t\t\tjustify-center gap-c\/s md:gap-c\/xs py-c\/s\"\n\t\t\t\tdata-aos=\"fade-down\"\n\t\t\t\t>\n\t\t\t\t<span\n\t\t\t\t\tclass=\"icon rounded-full flex items-center justify-center text-black [&#038;_svg]:w-[var(--Base-Grid-Grid-24)] [&#038;_svg]:h-[var(--Base-Grid-Grid-24)]\"\n\t\t\t\t\tstyle=\"color: #080F21;background-color: #EEF0F6\"\n\t\t\t\t\taria-hidden=\"true\">\n\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\tAvis des clients\t\t\t<\/h3 >\n\t\t\t\n\t\t\t\t\t\t<h2\t\t\tstyle=\"color: #080F21\"\n\t\t\tclass=\"heading-medium text-primary\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\tLeaders en mati\u00e8re de gestion du personnel Satisfaction de la client\u00e8le\t\t<\/h2 >\n\t\t\n\t\t\t\t\t<div\n\t\t\t\tclass=\"wysiwyg text-navy-40\"\n\t\t\t\tstyle=\"color: #344679\"\n\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\t<p>D\u00e9couvrez pourquoi les clients choisissent Calabrio pour transformer rapidement les informations en actions g\u00e9n\u00e9ratrices de revenus.<\/p>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_e3fd6c6e3470d86e64017b0dee675d5f\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 24px !important;\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 40px !important;\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_e3fd6c6e3470d86e64017b0dee675d5f\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 24px !important;\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 40px !important;\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n<section\n\tid=\"\"\n\tclass=\"customer-reviews\"\n\tstyle=\"background-color: #D2F3FA\"\n>\n\t<div\n\t\tclass=\"container py-l\/xxl md:py-l\/m lg:py-l\/xxl !px-0\"\n\t\tdata-theme-block-id=\"block_299499dbdf6d79f0269480783817eaae\"\n\t\tdata-aos=\"fade-up\"\n\t>\n\t\t\t\t\t<div class=\"hidden lg:block pb-l\/xxl\">\n\t\t\t\t\n\t<section\n\tclass=\"swiper  swiper--navigation-rounded\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1,\"spaceBetween\":0,\"loop\":true,\"navigation\":{\"nextEl\":\".swiper-button-next\",\"prevEl\":\".swiper-button-prev\"}}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper\">\n\t\n<div class=\"w-full !h-auto px-page-margin  swiper-slide\">\n\t<div class=\"flex h-full flex-row justify-between gap-gutter\">\n\t\t<div class=\"w-[50%]\">\n\t\t\t\n<div\n\tclass=\"h-full !flex flex-col !justify-between p-c\/l bg-background-primary min-h-[198px] lint-ignore\"\n\t>\n\t\t\t<div class=\" body-xl\">&quot;C&#039;est le meilleur syst\u00e8me \u00e0 utiliser pour la gestion du personnel dans l&#039;industrie du BPO. Le suivi en direct du statut et des horaires des employ\u00e9s permet d&#039;\u00e9viter les heures perdues. Vous pouvez \u00e9galement acc\u00e9der aux enregistrements quotidiens des flux de travail des agents. L&#039;\u00e9vitement du travail peut \u00eatre facilement d\u00e9termin\u00e9 par cet outil.&quot;<\/div>\n\t\t<div class=\"flex flex-row justify-between\">\n\t\t<div>\n\t\t\t\t\t\t\t<p class=\"body-medium font-medium\">Charles Angelo V<\/p>\n\t\t\t\t\t\t\t\t\t\t<p class=\"body-small\">Charles Angelo V., Analyste qualit\u00e9 externalisation\/d\u00e9localisation<\/p>\n\t\t\t\t\t<\/div>\n\t\t<div class=\"w-[var(--Base-Grid-Grid-40)] h-[var(--Base-Grid-Grid-40)]\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\timage--contain w-full h-full\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/capterra-large.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/capterra-large.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/capterra-large.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t\t<\/div>\n\t\t<div class=\"w-[50%] flex flex-col gap-gutter justify-between\">\n\t\t\t\n<div\n\tclass=\"h-full !flex flex-col !justify-between p-c\/l bg-background-primary min-h-[198px] !h-auto lint-ignore\"\n\t>\n\t\t\t<div class=\" body-medium\">&quot;Nous disposons d&#039;une main-d&#039;\u0153uvre internationale et Calabrio nous a permis de planifier et de g\u00e9rer la couverture dans le monde entier.<\/div>\n\t\t<div class=\"flex flex-row justify-between\">\n\t\t<div>\n\t\t\t\t\t\t\t<p class=\"body-medium font-medium\">Lisa P<\/p>\n\t\t\t\t\t\t\t\t\t\t<p class=\"body-small\">Lisa P., Analyste du personnel d&#039;entreprise<\/p>\n\t\t\t\t\t<\/div>\n\t\t<div class=\"w-[var(--Base-Grid-Grid-40)] h-[var(--Base-Grid-Grid-40)]\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\timage--contain w-full h-full\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t\t\t\n<div\n\tclass=\"h-full !flex flex-col !justify-between p-c\/l bg-background-primary min-h-[198px] !h-auto !h-auto lint-ignore\"\n\t>\n\t\t\t<div class=\" body-medium\">&quot;J&#039;\u00e9tais un utilisateur de longue date d&#039;un autre outil WFM lorsque j&#039;ai commenc\u00e9 \u00e0 utiliser Calabrio pour m&#039;aider \u00e0 faire des pr\u00e9visions et des plannings. La courbe d&#039;apprentissage a \u00e9t\u00e9 tr\u00e8s intuitive pour saisir les volumes d&#039;appels et les pr\u00e9visions bas\u00e9es sur les facteurs historiques. Je trouve qu&#039;il est tr\u00e8s facile de configurer de nouveaux utilisateurs et d&#039;\u00e9tablir des plannings.&quot;<\/div>\n\t\t<div class=\"flex flex-row justify-between\">\n\t\t<div>\n\t\t\t\t\t\t\t<p class=\"body-medium font-medium\">Brian W<\/p>\n\t\t\t\t\t\t\t\t\t\t<p class=\"body-small\">Brian W., planificateur de la gestion des effectifs pour le march\u00e9 interm\u00e9diaire<\/p>\n\t\t\t\t\t<\/div>\n\t\t<div class=\"w-[var(--Base-Grid-Grid-40)] h-[var(--Base-Grid-Grid-40)]\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\timage--contain w-full h-full\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n\t\n\t\t\t\t\t<button\n\t\t\t\tclass=\"swiper-button-prev\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive pr\u00e9c\u00e9dente du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\t<button\n\t\t\t\tclass=\"swiper-button-next\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive suivante du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\n\t\n\t\t<\/section>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"lg:hidden overflow-hidden pb-l\/xxl md:pb-l\/m\">\n\t\t\t\t\n\t<section\n\tclass=\"swiper  swiper--navigation-rounded swiper--margin-two-sides\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1.282,\"spaceBetween\":16,\"breakpoints\":{\"680\":{\"slidesPerView\":1.66}},\"navigation\":{\"nextEl\":\".swiper-button-next\",\"prevEl\":\".swiper-button-prev\"}}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper\">\n\t\n<div\n\tclass=\"h-full !flex flex-col !justify-between p-c\/l bg-background-primary swiper-slide !h-auto min-h-[280px] gap-c\/m lint-ignore\"\n\t>\n\t\t\t<div class=\" body-medium\">&quot;C&#039;est le meilleur syst\u00e8me \u00e0 utiliser pour la gestion du personnel dans l&#039;industrie du BPO. Le suivi en direct du statut et des horaires des employ\u00e9s permet d&#039;\u00e9viter les heures perdues. Vous pouvez \u00e9galement acc\u00e9der aux enregistrements quotidiens des flux de travail des agents. L&#039;\u00e9vitement du travail peut \u00eatre facilement d\u00e9termin\u00e9 par cet outil.&quot;<\/div>\n\t\t<div class=\"flex flex-row justify-between\">\n\t\t<div>\n\t\t\t\t\t\t\t<p class=\"body-medium font-medium\">Charles Angelo V<\/p>\n\t\t\t\t\t\t\t\t\t\t<p class=\"body-small\">Charles Angelo V., Analyste qualit\u00e9 externalisation\/d\u00e9localisation<\/p>\n\t\t\t\t\t<\/div>\n\t\t<div class=\"w-[var(--Base-Grid-Grid-40)] h-[var(--Base-Grid-Grid-40)]\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\timage--contain w-full h-full\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/capterra-large.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/capterra-large.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/capterra-large.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div\n\tclass=\"h-full !flex flex-col !justify-between p-c\/l bg-background-primary swiper-slide !h-auto min-h-[280px] gap-c\/m lint-ignore\"\n\t>\n\t\t\t<div class=\" body-medium\">&quot;Nous disposons d&#039;une main-d&#039;\u0153uvre internationale et Calabrio nous a permis de planifier et de g\u00e9rer la couverture dans le monde entier.<\/div>\n\t\t<div class=\"flex flex-row justify-between\">\n\t\t<div>\n\t\t\t\t\t\t\t<p class=\"body-medium font-medium\">Lisa P<\/p>\n\t\t\t\t\t\t\t\t\t\t<p class=\"body-small\">Lisa P., Analyste du personnel d&#039;entreprise<\/p>\n\t\t\t\t\t<\/div>\n\t\t<div class=\"w-[var(--Base-Grid-Grid-40)] h-[var(--Base-Grid-Grid-40)]\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\timage--contain w-full h-full\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div\n\tclass=\"h-full !flex flex-col !justify-between p-c\/l bg-background-primary swiper-slide !h-auto min-h-[280px] gap-c\/m lint-ignore\"\n\t>\n\t\t\t<div class=\" body-medium\">&quot;J&#039;\u00e9tais un utilisateur de longue date d&#039;un autre outil WFM lorsque j&#039;ai commenc\u00e9 \u00e0 utiliser Calabrio pour m&#039;aider \u00e0 faire des pr\u00e9visions et des plannings. La courbe d&#039;apprentissage a \u00e9t\u00e9 tr\u00e8s intuitive pour saisir les volumes d&#039;appels et les pr\u00e9visions bas\u00e9es sur les facteurs historiques. Je trouve qu&#039;il est tr\u00e8s facile de configurer de nouveaux utilisateurs et d&#039;\u00e9tablir des plannings.&quot;<\/div>\n\t\t<div class=\"flex flex-row justify-between\">\n\t\t<div>\n\t\t\t\t\t\t\t<p class=\"body-medium font-medium\">Brian W<\/p>\n\t\t\t\t\t\t\t\t\t\t<p class=\"body-small\">Brian W., planificateur de la gestion des effectifs pour le march\u00e9 interm\u00e9diaire<\/p>\n\t\t\t\t\t<\/div>\n\t\t<div class=\"w-[var(--Base-Grid-Grid-40)] h-[var(--Base-Grid-Grid-40)]\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\timage--contain w-full h-full\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n\t\n\t\t\t\t\t<button\n\t\t\t\tclass=\"swiper-button-prev\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive pr\u00e9c\u00e9dente du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\t<button\n\t\t\t\tclass=\"swiper-button-next\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive suivante du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\n\t\n\t\t<\/section>\n\t\t\t<\/div>\n\t\t\t\t\n\t<div class=\"relative overflow-hidden max-w-[1440px] mx-auto\">\n\t\t\n\t<section\n\tclass=\"swiper  flex justify-center w-full aos-init aos-animate\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":2.856,\"spaceBetween\":18,\"autoplay\":{\"delay\":0,\"disableOnInteraction\":false},\"allowTouchMove\":false,\"loop\":true,\"speed\":2000,\"breakpoints\":{\"744\":{\"slidesPerView\":5.39,\"spaceBetween\":16},\"1024\":{\"slidesPerView\":7,\"spaceBetween\":32},\"1440\":{\"slidesPerView\":10.4,\"spaceBetween\":32}}}'\n\tdata-aos=\"swiper-slide-left\"\n\tdata-aos-duration=\"1000\"\n\t>\n\t<div class=\"swiper-wrapper\">\n\t<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_Mid-Market_EMEA_Leader.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_Mid-Market_EMEA_Leader.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_Mid-Market_EMEA_Leader.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_MiddleEastAfrica_Leader.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_MiddleEastAfrica_Leader.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_MiddleEastAfrica_Leader.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_Leader.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_Leader.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_Leader.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_EMEA_Leader.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_EMEA_Leader.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_EMEA_Leader.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_HighPerformer_Enterprise_HighPerformer.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_HighPerformer_Enterprise_HighPerformer.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_HighPerformer_Enterprise_HighPerformer.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/SpeechAnalytics_HighestUserAdoption_Enterprise_Adoption.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/SpeechAnalytics_HighestUserAdoption_Enterprise_Adoption.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/SpeechAnalytics_HighestUserAdoption_Enterprise_Adoption.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/FeedbackAnalytics_Leader_Mid-Market_Leader.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/FeedbackAnalytics_Leader_Mid-Market_Leader.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/FeedbackAnalytics_Leader_Mid-Market_Leader.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_MomentumLeader_Leader.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_MomentumLeader_Leader.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_MomentumLeader_Leader.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_Leader_UnitedKingdom_Leader.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_Leader_UnitedKingdom_Leader.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_Leader_UnitedKingdom_Leader.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_Leader_Mid-Market_Leader.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_Leader_Mid-Market_Leader.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_Leader_Mid-Market_Leader.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_Leader_Mid-Market_Europe_Leader.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_Leader_Mid-Market_Europe_Leader.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_Leader_Mid-Market_Europe_Leader.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_Leader_Mid-Market_EMEA_Leader.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_Leader_Mid-Market_EMEA_Leader.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_Leader_Mid-Market_EMEA_Leader.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_Leader_Mid-Market_Americas_Leader.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_Leader_Mid-Market_Americas_Leader.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_Leader_Mid-Market_Americas_Leader.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_Leader_Leader.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_Leader_Leader.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_Leader_Leader.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_Leader_Europe_Leader.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_Leader_Europe_Leader.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_Leader_Europe_Leader.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_Leader_EMEA_Leader.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_Leader_EMEA_Leader.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_Leader_EMEA_Leader.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute 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data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_HighPerformer_Enterprise_HighPerformer.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_HighPerformer_Enterprise_HighPerformer.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_HighPerformer_Enterprise_HighPerformer.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_HighPerformer_Enterprise_AsiaPacific_HighPerformer.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_HighPerformer_Enterprise_AsiaPacific_HighPerformer.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_HighPerformer_Enterprise_AsiaPacific_HighPerformer.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_HighPerformer_Enterprise_Americas_HighPerformer.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_HighPerformer_Enterprise_Americas_HighPerformer.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_HighPerformer_Enterprise_Americas_HighPerformer.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_HighPerformer_Canada_HighPerformer.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_HighPerformer_Canada_HighPerformer.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_HighPerformer_Canada_HighPerformer.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_BestUsability_Mid-Market_Total.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_BestUsability_Mid-Market_Total.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_BestUsability_Mid-Market_Total.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterQualityAssurance_Leader_EMEA_Leader.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterQualityAssurance_Leader_EMEA_Leader.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterQualityAssurance_Leader_EMEA_Leader.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_Mid-Market_Leader.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_Mid-Market_Leader.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_Mid-Market_Leader.svg\" alt=\"\" ><\/div>\n\t<\/div>\n\t\n\t\t\n\t\n\t\t<\/section>\n\t\t<div class=\"gradient-left absolute top-0 -left-page-margin md:left-0 z-10 w-[159px] h-full\" style=\"background: linear-gradient(-270deg, #D2F3FA 0%, rgba(210, 243, 250, 0.00) 100%)\"><\/div>\n\t\t<div class=\"gradient-right absolute top-0 -right-page-margin md:right-0 z-10 w-[159px] h-full\" style=\"background: linear-gradient(270deg, #D2F3FA 0%, rgba(210, 243, 250, 0.00) 100%)\"><\/div>\n\t<\/div>\n\t\t<\/div>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_299499dbdf6d79f0269480783817eaae\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 0px !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 24px !important;\n\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 0px !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 96px !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<style>\n\t[data-theme-block-id=\"block_1edb884add58babecc5e7bac57bc39f4\"] {\n\t\t.featured-resources__wrapper {\n\t\t\tbackground-color: #FFFFFF;\n\t\t}\n\n\t\t.featured-resources__header {\n\t\t\tborder-color: #0C1C47;\n\t\t}\n\n\t\t.featured-resources__headline {\n\t\t\tcolor: #080F21;\n\t\t}\n\n\t\t.featured-resources__description {\n\t\t\tcolor: #344679;\n\t\t}\n\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t.featured-resources__wrapper {\n\t\t\t\tbackground-color: #FFFFFF;\n\t\t\t}\n\n\t\t\t.featured-resources__header {\n\t\t\t\tborder-color: #0C1C47;\n\t\t\t}\n\n\t\t\t.featured-resources__headline {\n\t\t\t\tcolor: #080F21;\n\t\t\t}\n\n\t\t\t.featured-resources__description {\n\t\t\t\tcolor: #344679;\n\t\t\t}\n\t\t}\n\t}\n<\/style>\n\n\t<section\n\t\tid=\"\"\n\t\tdata-aos=\"fade-up\"\n\t\tclass=\"overflow-hidden\"\n\t\tdata-theme-block-id=\"block_1edb884add58babecc5e7bac57bc39f4\"\n\t>\n\t\t<div\n\t\t\tclass=\"container featured-resources__wrapper flex flex-col py-l\/xxl overflow-hidden \">\n\t\t\t<div\n\t\t\t\tclass=\"featured-resources__header flex gap-c\/xl py-c\/l border-t-thick\"\n\t\t\t\tdata-aos=\"fade-up\">\n\t\t\t\t\t\t\t\t<div class=\"flex flex-col flex-1 basis-0 gap-c\/m \">\n\t\t\t\t\t\t\t\t\t\t<h2 class=\"featured-resources__headline heading-small\">\n\t\t\t\t\t\tRessources en vedette\t\t\t\t<\/h2>\n\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t<div\n\t\t\tclass=\"z-0 block w-[calc(100vw)] -ml-page-margin custom-arrow-wrapper\t\t\t lg:w-full lg:-ml-0\">\n\t\t\t\n\t<section\n\tclass=\"swiper  !my-c\/l !m-0 swiper--navigation-rounded swiper--margin-left swiper--lg-hide-navigation\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"navigation\":{\"nextEl\":\".swiper-button-next\",\"prevEl\":\".swiper-button-prev\"},\"navCenteredImage\":true,\"slidesPerView\":1.247,\"spaceBetween\":16,\"slidesOffsetAfter\":16,\"breakpoints\":{\"744\":{\"slidesPerView\":2.12},\"1024\":{\"enabled\":false}}}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper lg:!grid lg:grid-cols-3 gap-y-c\/l lg:gap-c\/l\">\n\t\n<div\n\tclass=\"group card-resource-card flex flex-col rounded-small shadow-md overflow-hidden  swiper-slide !flex !h-auto \">\n\t\t\t<!-- <a class=\"card-resource__nav\" href=\"\"><\/a> -->\n\t\n\t<div class=\"relative\"><div class=\"js-wrap image lint-ignore\n\taspect-[7\/6] md:aspect-[176\/171] lg:aspect-[378.666\/342] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/Agent-Copilot-Blog-Header-1-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/Agent-Copilot-Blog-Header-1-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/Agent-Copilot-Blog-Header-1-1.webp 1200w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/Agent-Copilot-Blog-Header-1-1-300x157.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/Agent-Copilot-Blog-Header-1-1-1024x535.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/Agent-Copilot-Blog-Header-1-1-768x401.webp 768w\" alt=\"\" ><\/div>\n<\/div>\n\t\n\t<div class=\"flex flex-col grow overflow-hidden\" style=\"background-color: #ffffff\">\n\t\t\t\t\t<!-- <a class=\"card-resource__nav\" href=\"\"><\/a> -->\n\t\t\n\t\t<div class=\"card-resource__body flex flex-col grow p-c\/l gap-c\/l \">\n\t\t\t\n\t<div class=\"flex flex-row flex-wrap gap-c\/s\">\n\t\t\t<span class=\"tag body-small text-text-secondary-aa bg-background-secondary py-c\/xs px-c\/m w-max rounded-[4px]\">\n\t\t\tGestion du personnel\t\t<\/span>\n\t\t<\/div>\n\n\t\t\t\t\t\t<div class=\"card-resource__content grow flex flex-col gap-c\/s \" data-aos=\"fade-up\" data-aos-once=\"true\">\n\t\t\t\t\t\t\t\t<h2 style=\"\"\n\t\t\t\tclass=\"group-hover:text-text-highlight-aaa card-resource__title leading-[1.21] subhead-medium\n\t\t\t\toverflow-ellipsis line-clamp-3\t\t\t\t\">\n\t\t\t\t<a href=\"https:\/\/www.calabrio.com\/fr\/blog\/presentation-de-calabrio-agent-copilot-la-prochaine-etape-de-lia-agentique-pour-les-centres-de-contact\/\" aria-label=\"Pr\u00e9sentation de Calabrio Agent Assist : La prochaine \u00e9tape de l&rsquo;IA agentique pour les centres de contact\">\n\t\t\t\t\tPr\u00e9sentation de Calabrio Agent Assist : La prochaine \u00e9tape de l&rsquo;IA agentique pour les centres de contact\t\t\t\t<\/a>\n\t\t\t<\/h2>\n\t\t\n\t\t\t\t\t\t\t\t<div style=\"color: #344679\"\n\t\t\t\t\t\tclass=\"card-resource__caption wysiwyg overflow-ellipsis line-clamp-6 pb-[22px]\"\n\t\t\t\t\t\tdata-aos=\"fade-up\" data-aos-once=\"true\">Ao\u00fbt. 13, 2025<\/div>\n\t\t\t\t\t<\/div>\n\t\n\t\t\t\t\t<div class=\"card-resource__footer\" data-aos=\"fade-up\" data-aos-once=\"true\">\n\t\t\t\t\t<a\t\tclass=\"card-resource__link btn-text-link hover:lg:gap-[32px]\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/blog\/presentation-de-calabrio-agent-copilot-la-prochaine-etape-de-lia-agentique-pour-les-centres-de-contact\/\" title=\"Lire la suite\" aria-label=\"Lire la suite\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore text-text-action\"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Lire la suite<\/span>\n\t<\/a>\n\t\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n<\/div>\n\n<div\n\tclass=\"group card-resource-card flex flex-col rounded-small shadow-md overflow-hidden  swiper-slide !flex !h-auto \">\n\t\t\t<!-- <a class=\"card-resource__nav\" href=\"\"><\/a> -->\n\t\n\t<div class=\"relative\"><div class=\"js-wrap image lint-ignore\n\taspect-[7\/6] md:aspect-[176\/171] lg:aspect-[378.666\/342] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/featue_image_ETI.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/featue_image_ETI.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/featue_image_ETI.webp 563w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/featue_image_ETI-300x256.webp 300w\" alt=\"\" ><\/div>\n<\/div>\n\t\n\t<div class=\"flex flex-col grow overflow-hidden\" style=\"background-color: #ffffff\">\n\t\t\t\t\t<!-- <a class=\"card-resource__nav\" href=\"\"><\/a> -->\n\t\t\n\t\t<div class=\"card-resource__body flex flex-col grow p-c\/l gap-c\/l \">\n\t\t\t\n\t\t\t\t\t\t<div class=\"card-resource__content grow flex flex-col gap-c\/s \" data-aos=\"fade-up\" data-aos-once=\"true\">\n\t\t\t\t\t\t\t\t<h2 style=\"\"\n\t\t\t\tclass=\"group-hover:text-text-highlight-aaa card-resource__title leading-[1.21] subhead-medium\n\t\t\t\toverflow-ellipsis line-clamp-3\t\t\t\t\">\n\t\t\t\t<a href=\"https:\/\/www.calabrio.com\/fr\/le-rapport-sur-limpact-economique-total\/\" aria-label=\"Le rapport sur l&rsquo;impact \u00e9conomique total\">\n\t\t\t\t\tLe rapport sur l&rsquo;impact \u00e9conomique total\t\t\t\t<\/a>\n\t\t\t<\/h2>\n\t\t\n\t\t\t\t\t\t\t\t<div style=\"color: #344679\"\n\t\t\t\t\t\tclass=\"card-resource__caption wysiwyg overflow-ellipsis line-clamp-6 pb-[22px]\"\n\t\t\t\t\t\tdata-aos=\"fade-up\" data-aos-once=\"true\">Ao\u00fbt. 22, 2025<\/div>\n\t\t\t\t\t<\/div>\n\t\n\t\t\t\t\t<div class=\"card-resource__footer\" data-aos=\"fade-up\" data-aos-once=\"true\">\n\t\t\t\t\t<a\t\tclass=\"card-resource__link btn-text-link hover:lg:gap-[32px]\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/le-rapport-sur-limpact-economique-total\/\" title=\"Lire la suite\" aria-label=\"Lire la suite\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore text-text-action\"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Lire la suite<\/span>\n\t<\/a>\n\t\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n<\/div>\n\n<div\n\tclass=\"group card-resource-card flex flex-col rounded-small shadow-md overflow-hidden  swiper-slide !flex !h-auto \">\n\t\t\t<!-- <a class=\"card-resource__nav\" href=\"\"><\/a> -->\n\t\n\t<div class=\"relative\"><div class=\"js-wrap image lint-ignore\n\taspect-[7\/6] md:aspect-[176\/171] lg:aspect-[378.666\/342] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/WFI_Agent-Assist_linkedin-banner-1200-x-627-px.jpg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/WFI_Agent-Assist_linkedin-banner-1200-x-627-px.jpg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/WFI_Agent-Assist_linkedin-banner-1200-x-627-px.jpg 1200w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/WFI_Agent-Assist_linkedin-banner-1200-x-627-px-300x157.jpg 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/WFI_Agent-Assist_linkedin-banner-1200-x-627-px-1024x535.jpg 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/WFI_Agent-Assist_linkedin-banner-1200-x-627-px-768x401.jpg 768w\" alt=\"\" ><\/div>\n<\/div>\n\t\n\t<div class=\"flex flex-col grow overflow-hidden\" style=\"background-color: #ffffff\">\n\t\t\t\t\t<!-- <a class=\"card-resource__nav\" href=\"\"><\/a> -->\n\t\t\n\t\t<div class=\"card-resource__body flex flex-col grow p-c\/l gap-c\/l \">\n\t\t\t\n\t<div class=\"flex flex-row flex-wrap gap-c\/s\">\n\t\t\t<span class=\"tag body-small text-text-secondary-aa bg-background-secondary py-c\/xs px-c\/m w-max rounded-[4px]\">\n\t\t\tGestion du personnel\t\t<\/span>\n\t\t<\/div>\n\n\t\t\t\t\t\t<div class=\"card-resource__content grow flex flex-col gap-c\/s \" data-aos=\"fade-up\" data-aos-once=\"true\">\n\t\t\t\t\t\t\t\t<h2 style=\"\"\n\t\t\t\tclass=\"group-hover:text-text-highlight-aaa card-resource__title leading-[1.21] subhead-medium\n\t\t\t\toverflow-ellipsis line-clamp-3\t\t\t\t\">\n\t\t\t\t<a href=\"https:\/\/www.calabrio.com\/fr\/blog\/presentation-de-calabrio-workforce-intelligence-redefinir-la-gestion-des-effectifs-grace-a-lia\/\" aria-label=\"Pr\u00e9sentation de Calabrio Workforce Intelligence : Red\u00e9finir la gestion des effectifs gr\u00e2ce \u00e0 l&rsquo;IA\">\n\t\t\t\t\tPr\u00e9sentation de Calabrio Workforce Intelligence : Red\u00e9finir la gestion des effectifs gr\u00e2ce \u00e0 l&rsquo;IA\t\t\t\t<\/a>\n\t\t\t<\/h2>\n\t\t\n\t\t\t\t\t\t\t\t<div style=\"color: #344679\"\n\t\t\t\t\t\tclass=\"card-resource__caption wysiwyg overflow-ellipsis line-clamp-6 pb-[22px]\"\n\t\t\t\t\t\tdata-aos=\"fade-up\" data-aos-once=\"true\">Sep. 15, 2025<\/div>\n\t\t\t\t\t<\/div>\n\t\n\t\t\t\t\t<div class=\"card-resource__footer\" data-aos=\"fade-up\" data-aos-once=\"true\">\n\t\t\t\t\t<a\t\tclass=\"card-resource__link btn-text-link hover:lg:gap-[32px]\"\n\t\t 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class=\"sr-only\">Passer \u00e0 la diapositive suivante du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\n\t\n\t\t<\/section>\n\t\t<\/div>\n\n\t\t\t\t<\/div>\n\t<\/section>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_1edb884add58babecc5e7bac57bc39f4\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n<section\n\tclass=\"pre-footer-cta\"\n\tdata-theme-block-id=\"block_e50daf961947df39c6cd71c3dffddf35\"\n\tid=\"\"\n\tstyle=\"\n\t--main-title-color: #080F21;\n\t--main-description-color: #344679;\n\t--sub-title-color: #080F21;\n\t--sub-description-color: #344679;\n\t--link-color: #080F21;\n\t\"\n\tdata-aos=\"fade-up\"\n>\n\t<div class=\"container flex flex-col xl:flex-row overflow-hidden !px-0 border-t-thin border-stroke-primary\">\n\t\t<div class=\"relative flex flex-col-reverse justify-between md:flex-row w-full pre-footer-cta__content px-page-margin md:pr-0\">\n\t\t\t<div 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fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text\">R\u00e9servez une d\u00e9monstration<\/span>\n\t<\/a>\n\t<a\t\tclass=\"btn-secondary pl-c\/l pr-c\/l\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/obtenir-un-devis\/\" title=\"Obtenir un devis\" aria-label=\"Obtenir un devis\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" 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Calabrio<\/span>\n\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pre-footer-cta__navigation border-b first:border-t border-stroke-tertiary\">\n\t\t\t\t\t\t\t<a\t\tclass=\"btn-text-link !w-full h-full justify-between min-h-16 text-[var(--link-color)] group hover:text-text-highlight-aaa\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/produits\/calabrio-one\/\" title=\"Calabrio One\" aria-label=\"Calabrio One\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore w-[var(--Base-Grid-Grid-24)] h-[var(--Base-Grid-Grid-24)] !text-[var(--link-color)] group-hover:!text-text-highlight-aaa\"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Calabrio One<\/span>\n\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pre-footer-cta__navigation border-b first:border-t border-stroke-tertiary\">\n\t\t\t\t\t\t\t<a\t\tclass=\"btn-text-link !w-full h-full justify-between min-h-16 text-[var(--link-color)] group hover:text-text-highlight-aaa\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/centre-de-ressources-2\/centre-de-demonstration\/\" title=\"Centre de d\u00e9monstration\" aria-label=\"Centre de d\u00e9monstration\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore w-[var(--Base-Grid-Grid-24)] h-[var(--Base-Grid-Grid-24)] !text-[var(--link-color)] group-hover:!text-text-highlight-aaa\"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Centre de d\u00e9monstration<\/span>\n\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\t<style>\n\t[data-theme-block-id=\"block_e50daf961947df39c6cd71c3dffddf35\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":241,"featured_media":0,"parent":12157,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"footnotes":""},"class_list":["post-6346","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Solutions pour les professionnels du CX | Calabrio<\/title>\n<meta name=\"description\" content=\"D\u00e9couvrez 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