{"id":7214,"date":"2024-12-20T15:02:52","date_gmt":"2024-12-20T15:02:52","guid":{"rendered":"https:\/\/www.calabrio.com\/bpo\/"},"modified":"2025-11-04T08:36:34","modified_gmt":"2025-11-04T08:36:34","slug":"bpo","status":"publish","type":"page","link":"https:\/\/www.calabrio.com\/fr\/solutions\/bpo\/","title":{"rendered":"Solutions BPO"},"content":{"rendered":"<div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<p><\/p>\n<\/div>\n\n\n\n<section\n\tclass=\"stats-with-customer-reviews-v2 container overflow-hidden md:flex md:flex-col md:gap-c\/xxl lg:block pt-l\/l md:pt-0 lg:py-l\/m\"\n\tdata-theme-block-id=\"block_12e84030f518372135f319b3a1b79070\"\n\tdata-aos=\"fade-up\"\n\tdata-module=\"product-hero-with-stats\">\n\t<div\n\t\tclass=\"stats-wrapper flex flex-col-reverse md:flex-col lg:grid lg:grid-cols-2\"\n\t\tid=\"\">\n\t\t<div class=\"my-auto py-0  pr-0 md:px-[50px] lg:pr-[50px] lg:pl-0 h-full\">\n\t\t\t<div class=\"flex flex-col gap-0 md:gap-gutter\">\n\t\t\t\t<div class=\"flex flex-col justify-center items-start gap-c\/l  md:pr-0 text-start py-[30px] lg:py-0\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex items-center gap-c\/s\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"image_icon flex items-center\">\n\t\t\t\t\t\t\t\t\t<img\n\t\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/stars-1.svg\"\n\t\t\t\t\t\t\t\t\t\talt=\"stars-1\"\n\t\t\t\t\t\t\t\t\t\ttitle=\"stars\"\n\t\t\t\t\t\t\t\t\t\t width=\"40px\" \t\t\t\t\t\t\t\t\t\t height=\"40px\" \t\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\t\t\t\t\t\tdecoding=\"async\">\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h1 class=\"[&#038;&#038;]:subhead-xs\" style=\"color: #0530A8;\">\n\t\t\t\t\t\t\t\tSolutions de gestion BPO CX\t\t\t\t\t\t\t<\/h1>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"[&#038;&#038;]:heading-medium [&#038;&#038;]:md:heading-small break-words\" style=\"color: #080F21;\">\n\t\t\t\t\t\t\tDonnez \u00e0 vos \u00e9quipes les moyens d&#039;agir, au service de vos clients\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"wysiwyg\" style=\"color: #344679;\"><p>D\u00e9bloquez l&rsquo;intelligence du personnel et des conversations pour impliquer les agents, augmenter l&rsquo;efficacit\u00e9 et am\u00e9liorer la productivit\u00e9.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>La suite de solutions d&rsquo;exp\u00e9rience client et d&rsquo;optimisation des effectifs de Calabrio pour les BPO est con\u00e7ue pour vous aider \u00e0 offrir davantage \u00e0 vos clients tout en d\u00e9veloppant vos op\u00e9rations d&rsquo;externalisation.<\/strong><\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col md:flex-row gap-c\/m justify-center py-c\/m\" data-aos=\"fade-up\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-primary\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/reservez-une-demonstration\/\" title=\"R\u00e9servez une d\u00e9monstration avec le service des ventes\" aria-label=\"R\u00e9servez une d\u00e9monstration avec le service des ventes\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text\">R\u00e9servez une d\u00e9monstration avec le service des ventes<\/span>\n\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-secondary\"\n\t\t href=\"#Interactive-Demo\" title=\"ESSAYEZ UNE D\u00c9MO INTERACTIVE\" aria-label=\"ESSAYEZ UNE D\u00c9MO INTERACTIVE\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text\">ESSAYEZ UNE D\u00c9MO INTERACTIVE<\/span>\n\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"logos-wrapper grid grid-cols-3 max-w-[444px] gap-[15px] w-full\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/WorkforceManagement_Leader_Enterprise_Leader.svg\"\n\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\twidth=\"93px\"\n\t\t\t\t\t\t\t\t\theight=\"107px\" \n\t\t\t\t\t\t\t\t\tclass=\"w-full h-full\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/ContactCenterWorkforce_FastestImplementation_Enterprise_GoLiveTime.svg\"\n\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\twidth=\"93px\"\n\t\t\t\t\t\t\t\t\theight=\"107px\" \n\t\t\t\t\t\t\t\t\tclass=\"w-full h-full\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/ContactCenterWorkforce_BestRelationship_Total.svg\"\n\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\twidth=\"93px\"\n\t\t\t\t\t\t\t\t\theight=\"107px\" \n\t\t\t\t\t\t\t\t\tclass=\"w-full h-full\">\n\t\t\t\t\t\t\t \n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<div class=\"js-stat-grid block overflow-hidden block w-[calc(100vw)] md:w-full -ml-page-margin md:-ml-0\">\n\t\t\t\t\t\t\t\n\t<section\n\tclass=\"swiper  h-full [&amp;_.swiper-wrapper]:md:grid [&amp;_.swiper-slide]:md:flex [&amp;_.swiper-button-next]:right-c\/xl swiper--navigation-rounded swiper--md-hide-navigation swiper--margin-left w-full !overflow-visible\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1.456,\"spaceBetween\":8,\"breakpoints\":{\"744\":{\"enabled\":false}},\"navigation\":{\"nextEl\":\".swiper-button-next\",\"prevEl\":\".swiper-button-prev\"}}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper md:grid md:grid-cols-2 gap-c\/s\">\n\t\n\t<div\n\t\tclass=\"stat-card relative flex flex-col justify-between background-gradient text-start break-words  swiper-slide swiper-slide min-h-[316px] !flex  p-c\/xxl  xl:col-span-1 xl:row-span-1 md:col-span-1 md:row-span-1 lint-ignore\"\n\t\tstyle=\"background: #080F21;\"\n\t\t\t>\n\n\t\t\n\t\t<div class=\"flex w-full relative z-10 justify-start\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tstat-card__image aspect-[16\/10] w-12 h-12 image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/Peckham-white.png\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/Peckham-white.png\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/Peckham-white.png\" alt=\"\" ><\/div>\n\t\t<\/div>\n\n\t\t<div class=\"relative z-10\">\n\t\t\t\t\t\t\t<h3\n\t\t\t\t\tdata-number=\"$2.7M\" class=\"js-stat-number stat-card__title text-text-accent [&amp;&amp;]:text-2xl [&amp;&amp;]:md:text-3xl [&amp;&amp;]:lg:text-5xl lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\tstyle=\"color: #D2F3FA\"\n\t\t\t\t\t\t\t\t\t>\n          $2.7M\t\t\t\t<\/h3>\n\t\t\t\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"dark-mode stat-card__description text-text-primary-aaa [&amp;&amp;]:wysiwyg--small lint-ignore\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\tAugmentation des recettes annuelles brutes\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t<div\n\t\tclass=\"stat-card relative flex flex-col justify-between background-gradient text-start break-words  swiper-slide swiper-slide min-h-[316px] !flex  p-c\/xxl  xl:col-span-1 xl:row-span-1 md:col-span-1 md:row-span-1 lint-ignore\"\n\t\tstyle=\"background: #080F21;\"\n\t\t\t>\n\n\t\t\t\t\t<div\n\t\t\t\tclass=\"absolute inset-0 bg-cover bg-center opacity-50\"\n\t\t\t\tstyle=\"background-image: url('https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/Fill-1-1-1.png');\">\n\t\t\t<\/div>\n\t\t\n\t\t<div class=\"flex w-full relative z-10 justify-start\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tstat-card__image aspect-[16\/10] w-12 h-12 image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/coins-hand_white.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/coins-hand_white.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/coins-hand_white.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\n\t\t<div class=\"relative z-10\">\n\t\t\t\t\t\t\t<h3\n\t\t\t\t\tdata-number=\"$1.5M\" class=\"js-stat-number stat-card__title text-text-accent [&amp;&amp;]:text-2xl [&amp;&amp;]:md:text-3xl [&amp;&amp;]:lg:text-5xl lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\tstyle=\"color: #D2F3FA\"\n\t\t\t\t\t\t\t\t\t>\n          $1.5M\t\t\t\t<\/h3>\n\t\t\t\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"dark-mode stat-card__description text-text-primary-aaa [&amp;&amp;]:wysiwyg--small lint-ignore\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\ten \u00e9conomies de main-d&rsquo;\u0153uvre par an\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t<div\n\t\tclass=\"stat-card relative flex flex-col justify-between background-gradient text-start break-words  swiper-slide swiper-slide min-h-[316px] !flex  p-c\/xxl  xl:col-span-1 xl:row-span-1 md:col-span-1 md:row-span-1 lint-ignore\"\n\t\tstyle=\"background: #080F21;\"\n\t\t\t>\n\n\t\t\t\t\t<div\n\t\t\t\tclass=\"absolute inset-0 bg-cover bg-center opacity-50\"\n\t\t\t\tstyle=\"background-image: url('https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/Fill-1-1.png');\">\n\t\t\t<\/div>\n\t\t\n\t\t<div class=\"flex w-full relative z-10 justify-start\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tstat-card__image aspect-[16\/10] w-12 h-12 image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/delta-dental-01.png\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/delta-dental-01.png\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/delta-dental-01.png\" alt=\"\" ><\/div>\n\t\t<\/div>\n\n\t\t<div class=\"relative z-10\">\n\t\t\t\t\t\t\t<h3\n\t\t\t\t\tdata-number=\"20%\" class=\"js-stat-number stat-card__title text-text-accent [&amp;&amp;]:text-2xl [&amp;&amp;]:md:text-3xl [&amp;&amp;]:lg:text-5xl lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\tstyle=\"color: #D2F3FA\"\n\t\t\t\t\t\t\t\t\t>\n          20%\t\t\t\t<\/h3>\n\t\t\t\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"dark-mode stat-card__description text-text-primary-aaa [&amp;&amp;]:wysiwyg--small lint-ignore\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\tDiminution de la dur\u00e9e moyenne de traitement\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t<div\n\t\tclass=\"stat-card relative flex flex-col justify-between background-gradient text-start break-words  swiper-slide swiper-slide min-h-[316px] !flex  p-c\/xxl  xl:col-span-1 xl:row-span-1 md:col-span-1 md:row-span-1 lint-ignore\"\n\t\tstyle=\"background: #080F21;\"\n\t\t\t>\n\n\t\t\n\t\t<div class=\"flex w-full relative z-10 justify-start\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tstat-card__image aspect-[16\/10] w-12 h-12 image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/general_electric_logo-300x300-1.png\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/general_electric_logo-300x300-1.png\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/general_electric_logo-300x300-1.png\" alt=\"\" ><\/div>\n\t\t<\/div>\n\n\t\t<div class=\"relative z-10\">\n\t\t\t\t\t\t\t<h3\n\t\t\t\t\tdata-number=\"25%\" class=\"js-stat-number stat-card__title text-text-accent [&amp;&amp;]:text-2xl [&amp;&amp;]:md:text-3xl [&amp;&amp;]:lg:text-5xl lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\tstyle=\"color: #D2F3FA\"\n\t\t\t\t\t\t\t\t\t>\n          25%\t\t\t\t<\/h3>\n\t\t\t\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"dark-mode stat-card__description text-text-primary-aaa [&amp;&amp;]:wysiwyg--small lint-ignore\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\tDiminution du nombre de d\u00e9parts d&rsquo;agents\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\t\n\t\t\t\t\t<button\n\t\t\t\tclass=\"swiper-button-prev\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive pr\u00e9c\u00e9dente du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\t<button\n\t\t\t\tclass=\"swiper-button-next\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive suivante du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\n\t\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"block w-[calc(100vw)] -ml-page-margin md:ml-0 lg:w-full overflow-hidden pl-c\/l md:pl-0 md:pt-c\/m md:py-c\/l\">\n\t\t<div class=\"lg:px-[24px]\">\n\t\t\t\t\t\t\t\n\t<section\n\tclass=\"swiper  h-ful [&amp;_.swiper-wrapper]:lg:grid [&amp;_.swiper-slide]:md:flex !overflow-visible\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1.302,\"spaceBetween\":0,\"breakpoints\":{\"744\":{\"slidesPerView\":2.583},\"1024\":{\"enabled\":false}}}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper grid-cols-1 md:grid-cols-4 items-stretch [&amp;_.swiper-slide]:h-auto [&amp;_.swiper-slide]:flex\">\n\t\n<div\n\tclass=\"flex flex-col justify-between items-start px-c\/l py-[20px] h-auto lint-ignore  swiper-slide swiper-slide flex-grow border-r-0.5 border-solid border-stroke-tertiary\"\n\t>\n\t\t<div class=\"w-full h-16\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tflex items-center aspect-auto h-16 image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img !relative !w-auto !h-auto max-h-16\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/gartner-review-logo-1.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/gartner-review-logo-1.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/gartner-review-logo-1.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\n\t<div class=\"flex gap-c\/s w-full p-c\/s pr-0\">\n\t\t<span class=\"w-6 h-6 text-text-highlight-aaa\">\n\t\t\t<svg width=\"21\" height=\"20\" viewBox=\"0 0 21 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M9.90156 2.8778C10.0936 2.48869 10.1897 2.29413 10.32 2.23197C10.4335 2.17789 10.5653 2.17789 10.6787 2.23197C10.8091 2.29413 10.9051 2.48869 11.0972 2.8778L12.9194 6.56944C12.9761 6.68432 13.0045 6.74176 13.0459 6.78635C13.0826 6.82584 13.1266 6.85783 13.1754 6.88056C13.2306 6.90623 13.294 6.91549 13.4208 6.93402L17.4968 7.5298C17.9261 7.59253 18.1407 7.6239 18.24 7.72874C18.3264 7.81995 18.3671 7.94529 18.3506 8.06985C18.3317 8.21302 18.1763 8.36436 17.8656 8.66702L14.9172 11.5387C14.8253 11.6282 14.7794 11.673 14.7497 11.7263C14.7235 11.7734 14.7066 11.8252 14.7001 11.8788C14.6928 11.9393 14.7036 12.0025 14.7253 12.129L15.421 16.1851C15.4944 16.6129 15.531 16.8269 15.4621 16.9538C15.4021 17.0642 15.2955 17.1417 15.1719 17.1646C15.0299 17.1909 14.8378 17.0899 14.4536 16.8879L10.8097 14.9716C10.6961 14.9119 10.6394 14.882 10.5796 14.8703C10.5266 14.8599 10.4721 14.8599 10.4192 14.8703C10.3594 14.882 10.3026 14.9119 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lint-ignore\"\n\t\t\t\t\t\t\t\t\t\tstyle=\"color: #76767E\"\n\t\t\t\t\t>\n\t\t\t\t\t(101 commentaires)\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div\n\tclass=\"flex flex-col justify-between items-start px-c\/l py-[20px] h-auto lint-ignore  swiper-slide swiper-slide flex-grow border-r-0.5 border-solid border-stroke-tertiary\"\n\t>\n\t\t<div class=\"w-full h-16\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tflex items-center aspect-auto h-16 image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img !relative !w-auto !h-auto max-h-16\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/g2-review-logo-1.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/g2-review-logo-1.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/g2-review-logo-1.svg\" alt=\"\" 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3.50189 7.5298L7.57794 6.93402C7.7047 6.91549 7.76808 6.90623 7.82328 6.88056C7.87215 6.85783 7.91615 6.82584 7.95284 6.78635C7.99427 6.74176 8.02262 6.68432 8.07933 6.56944L9.90156 2.8778Z\" fill=\"currentColor\"\/>\n<\/svg>\n\t\t<\/span>\n\t\t<div class=\"h-6\">\n\t\t\t\t\t\t\t<span\n\t\t\t\t\tclass=\"body-medium lint-ignore\"\n\t\t\t\t\t\t\t\t\t\tstyle=\"color: #080F21\"\n\t\t\t\t\t>\n\t\t\t\t\t4.8\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span\n\t\t\t\t\tclass=\"body-medium lint-ignore\"\n\t\t\t\t\t\t\t\t\t\tstyle=\"color: #76767E\"\n\t\t\t\t\t>\n\t\t\t\t\t(43 commentaires)\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n\t\n\t\t\n\t\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_12e84030f518372135f319b3a1b79070\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 112px 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data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/Dish_Network_logo_2012.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/Dish_Network_logo_2012.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide logo-carousel-logo-image flex justify-center w-full !h-20 [&amp;_img]:max-w-[100px] [&amp;_img]:max-h-20 [&amp;_img]:m-auto [&amp;_img]:p-2 [&amp;_img]:!left-1\/2 [&amp;_img]:-translate-x-1\/2 image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Netflix_2015_logo-2-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Netflix_2015_logo-2-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Netflix_2015_logo-2-1.webp 1536w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Netflix_2015_logo-2-1-300x81.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Netflix_2015_logo-2-1-1024x277.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Netflix_2015_logo-2-1-768x208.webp 768w\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide logo-carousel-logo-image flex justify-center w-full !h-20 [&amp;_img]:max-w-[100px] [&amp;_img]:max-h-20 [&amp;_img]:m-auto [&amp;_img]:p-2 [&amp;_img]:!left-1\/2 [&amp;_img]:-translate-x-1\/2 image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Dyson_logo-1-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Dyson_logo-1-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Dyson_logo-1-1.webp 1536w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Dyson_logo-1-1-300x114.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Dyson_logo-1-1-1024x390.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Dyson_logo-1-1-768x293.webp 768w\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide logo-carousel-logo-image flex justify-center w-full !h-20 [&amp;_img]:max-w-[100px] [&amp;_img]:max-h-20 [&amp;_img]:m-auto [&amp;_img]:p-2 [&amp;_img]:!left-1\/2 [&amp;_img]:-translate-x-1\/2 image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/Capital_One-Logo.wine_.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/Capital_One-Logo.wine_.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/Capital_One-Logo.wine_.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide logo-carousel-logo-image flex justify-center w-full !h-20 [&amp;_img]:max-w-[100px] [&amp;_img]:max-h-20 [&amp;_img]:m-auto [&amp;_img]:p-2 [&amp;_img]:!left-1\/2 [&amp;_img]:-translate-x-1\/2 image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/Delta_logo.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/Delta_logo.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/Delta_logo.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide logo-carousel-logo-image flex justify-center w-full !h-20 [&amp;_img]:max-w-[100px] [&amp;_img]:max-h-20 [&amp;_img]:m-auto [&amp;_img]:p-2 [&amp;_img]:!left-1\/2 [&amp;_img]:-translate-x-1\/2 image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/HM-Logo.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/HM-Logo.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/HM-Logo.svg\" alt=\"\" ><\/div>\n\t<\/div>\n\t\n\t\t\n\t\n\t\t\t<div class=\"js-gradient-left absolute top-0 -left-page-margin md:left-0 z-10 w-[159px] h-full\" style=\"background: linear-gradient(-270deg, #FFF 0%, rgba(255, 255, 255, 0.00) 100%)\"><\/div>\n\t\t<div class=\"js-gradient-right absolute top-0 -right-page-margin md:right-0 z-10 w-[159px] h-full\" style=\"background: linear-gradient(270deg, #FFF 0%, rgba(255, 255, 255, 0.00) 100%)\"><\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\t\t<style>\n\t[data-theme-block-id=\"block_4039f9020e61b40bcc49438cdd9bf037\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 24px !important;\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 0px !important;\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\n\n<section\n\tid=\"\"\n\tdata-theme-block-id=\"block_e0a4c841920fa5bb33bd5bc0763752fe\"\n\tstyle=\"\"\n\t>\n\t\t<div class=\"section-header lint-ignore\" style=\"\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"w-full xl:px-page-margin py-l\/m md:pt-0 lg:py-l\/m mx-auto text-center flex flex-col gap-c\/l\">\n\t\t\t\t\n\t\t\t\t\t\t<h2\t\t\tstyle=\"color: #080F21\"\n\t\t\tclass=\"heading-large text-primary\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\tCentre de contact et r\u00e9sultats CX aliment\u00e9s par l&rsquo;IA\t\t<\/h2 >\n\t\t\n\t\t\t\t\t<div\n\t\t\t\tclass=\"wysiwyg--large text-navy-40\"\n\t\t\t\tstyle=\"color: #344679\"\n\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\t<p>D\u00e9couvrez des cas d&rsquo;utilisation concrets qui permettent \u00e0 des entreprises comme la v\u00f4tre d&rsquo;obtenir des r\u00e9sultats.<\/p>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_e0a4c841920fa5bb33bd5bc0763752fe\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 8px !important;\n\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 0px !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 0px !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_e0a4c841920fa5bb33bd5bc0763752fe\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 8px !important;\n\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 0px !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 0px !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\n\n<section\n\tid=\"outcomes\"\n\tclass=\"py-l\/xxl container\"\n\tdata-module=\"cards-with-logo-carousel\"\n\tdata-theme-block-id=\"block_2024e7f91800f71533dff19cb1a559a4\"\n\tdata-aos=\"fade-up\"\n>\n\t<div class=\"w-[calc(100vw)] [&#038;_.swiper]:pl-page-margin [&#038;_.swiper]:md:pl-0 pb-l\/xxl md:w-full md:pb-l\/m overflow-hidden -ml-page-margin md:ml-0\">\n\t\t\n\t<section\n\tclass=\"swiper  [&amp;_.swiper-wrapper]:md:grid swiper--navigation-rounded swiper--md-hide-navigation\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1.11,\"spaceBetween\":16,\"breakpoints\":{\"744\":{\"enabled\":false}},\"navigation\":{\"nextEl\":\".swiper-button-next\",\"prevEl\":\".swiper-button-prev\"},\"navCenteredImage\":true}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper md:grid md:grid-cols-1 lg:grid-cols-3 md:gap-c\/s min-[1441px]:gap-gutter min-[1441px]:max-w-[1356px] min-[1441px]:mx-auto\">\n\t\n<div\n\tclass=\"card-image flex gap-c\/s min-[1441px]:gap-gutter h-full flex-col md:flex-row lg:flex-col swiper-slide !flex flex-grow !h-auto\">\n\t\n\t<div class=\"aspect-square md:max-w-[calc(50%-4px)] lg:max-w-none lg:max-h-[436px] md:flex-grow lottie\" data-url=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/1st-Gif.json\" data-loop=\"1\" data-module=\"lottie\"\n\tdata-tab-toggle-id=><\/div>\n\t\t\t<div\n\t\t\tclass=\"flex h-full md:w-[calc(50%-4px)] min-h-[225px] md:min-h-[328px] lg:w-full lint-ignore\"\n\t\t\tdata-aos=\"fade-up\" data-aos-delay=\"100\"\t\t>\n\t\t\t\n\t<div\n\t\tclass=\"stat-card relative flex flex-col justify-between background-gradient text-start break-words  w-full p-c\/xl  xl:col-span-1 xl:row-span-1 md:col-span-1 md:row-span-1 lint-ignore\"\n\t\tstyle=\"\"\n\t\t\t>\n\n\t\t\n\t\t<div class=\"flex w-full relative z-10 justify-end\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tstat-card__image aspect-[16\/10] w-8 md:w-12 h-8 md:h-12 image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/general_electric_logo-300x300-1.png\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/general_electric_logo-300x300-1.png\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/general_electric_logo-300x300-1.png 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/general_electric_logo-300x300-1-150x150.png 150w\" alt=\"\" ><\/div>\n\t\t<\/div>\n\n\t\t<div class=\"relative z-10\">\n\t\t\t\t\t\t\t<h3\n\t\t\t\t\tdata-number=\"R\u00e9duire de 25 % le taux d&#039;attrition des agents\" class=\"js-stat-number stat-card__title text-text-accent heading-medium md:text-lg lg:text-xl lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\tstyle=\"color: #FFFFFF\"\n\t\t\t\t\t\t\t\t\t>\n          R\u00e9duire de 25 % le taux d&#039;attrition des agents\t\t\t\t<\/h3>\n\t\t\t\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"dark-mode stat-card__description text-text-primary-aaa wysiwyg--small lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\tstyle=\"color: #FFFFFF\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t<p>GE Appliances utilise Calabrio ONE pour engager et fid\u00e9liser son personnel \u00e0 distance, r\u00e9duisant le co\u00fbt par appel de 15 % tout en augmentant l&rsquo;adh\u00e9sion de 20 %.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n<div\n\tclass=\"card-image flex gap-c\/s min-[1441px]:gap-gutter h-full flex-col-reverse md:flex-row-reverse lg:flex-col-reverse swiper-slide !flex flex-grow !h-auto\">\n\t\n\t<div class=\"aspect-square md:max-w-[calc(50%-4px)] lg:max-w-none lg:max-h-[436px] md:flex-grow lottie\" data-url=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/2nd.json\" data-loop=\"1\" data-module=\"lottie\"\n\tdata-tab-toggle-id=><\/div>\n\t\t\t<div\n\t\t\tclass=\"flex h-full md:w-[calc(50%-4px)] min-h-[225px] md:min-h-[328px] lg:w-full lint-ignore\"\n\t\t\tdata-aos=\"fade-up\" \t\t>\n\t\t\t\n\t<div\n\t\tclass=\"stat-card relative flex flex-col justify-between background-gradient text-start break-words  w-full p-c\/xl  xl:col-span-1 xl:row-span-1 md:col-span-1 md:row-span-1 lint-ignore\"\n\t\tstyle=\"\"\n\t\t\t>\n\n\t\t\n\t\t<div class=\"flex w-full relative z-10 justify-end\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tstat-card__image aspect-[16\/10] w-8 md:w-12 h-8 md:h-12 image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/Wix-logo.png\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/Wix-logo.png\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/Wix-logo.png 512w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/Wix-logo-300x300.png 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/Wix-logo-150x150.png 150w\" alt=\"\" ><\/div>\n\t\t<\/div>\n\n\t\t<div class=\"relative z-10\">\n\t\t\t\t\t\t\t<h3\n\t\t\t\t\tdata-number=\"Passez 40% de temps en moins sur l&#039;ordonnancement\" class=\"js-stat-number stat-card__title text-text-accent heading-medium md:text-lg lg:text-xl lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\tstyle=\"color: #FFFFFF\"\n\t\t\t\t\t\t\t\t\t>\n          Passez 40% de temps en moins sur l&#039;ordonnancement\t\t\t\t<\/h3>\n\t\t\t\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"dark-mode stat-card__description text-text-primary-aaa wysiwyg--small lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\tstyle=\"color: #FFFFFF\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t<p>Chez Wix, le WFM complet permet une planification plus rapide et plus pr\u00e9cise, ce qui se traduit par une r\u00e9duction des pertes, des r\u00e9solutions plus rapides et une augmentation de 3 % du CSAT.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n<div\n\tclass=\"card-image flex gap-c\/s min-[1441px]:gap-gutter h-full flex-col md:flex-row lg:flex-col swiper-slide !flex flex-grow !h-auto\">\n\t\n\t<div class=\"aspect-square md:max-w-[calc(50%-4px)] lg:max-w-none lg:max-h-[436px] md:flex-grow lottie\" data-url=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/3rd.json\" data-loop=\"1\" data-module=\"lottie\"\n\tdata-tab-toggle-id=><\/div>\n\t\t\t<div\n\t\t\tclass=\"flex h-full md:w-[calc(50%-4px)] min-h-[225px] md:min-h-[328px] lg:w-full lint-ignore\"\n\t\t\tdata-aos=\"fade-up\" data-aos-delay=\"100\"\t\t>\n\t\t\t\n\t<div\n\t\tclass=\"stat-card relative flex flex-col justify-between background-gradient text-start break-words  w-full p-c\/xl  xl:col-span-1 xl:row-span-1 md:col-span-1 md:row-span-1 lint-ignore\"\n\t\tstyle=\"\"\n\t\t\t>\n\n\t\t\n\t\t<div class=\"flex w-full relative z-10 justify-end\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tstat-card__image aspect-[16\/10] w-8 md:w-12 h-8 md:h-12 image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/Peckham-white.png\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/Peckham-white.png\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/Peckham-white.png 400w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/Peckham-white-300x300.png 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/Peckham-white-150x150.png 150w\" alt=\"\" ><\/div>\n\t\t<\/div>\n\n\t\t<div class=\"relative z-10\">\n\t\t\t\t\t\t\t<h3\n\t\t\t\t\tdata-number=\"Augmentez vos revenus de 2,7 millions de dollars\" class=\"js-stat-number stat-card__title text-text-accent heading-medium md:text-lg lg:text-xl lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\tstyle=\"color: #FFFFFF\"\n\t\t\t\t\t\t\t\t\t>\n          Augmentez vos revenus de 2,7 millions de dollars\t\t\t\t<\/h3>\n\t\t\t\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"dark-mode stat-card__description text-text-primary-aaa wysiwyg--small lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\tstyle=\"color: #FFFFFF\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t<p>Peckham exploite l&rsquo;intelligence des conversations pour r\u00e9duire le temps d&rsquo;attente des clients et d\u00e9gager d&rsquo;incroyables gains de revenus.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\t\n\t\t\t\t\t<button\n\t\t\t\tclass=\"swiper-button-prev\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive pr\u00e9c\u00e9dente du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\t<button\n\t\t\t\tclass=\"swiper-button-next\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive suivante du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\n\t\n\t\t<\/section>\n\t<\/div>\n\n\t<div class=\"block w-[calc(100vw)] lg:w-full py-c\/l -ml-page-margin lg:-ml-0\">\n\t\t\t\t<div class=\"relative overflow-hidden\">\n\t\t\t<section class=\"swiper logo-marquee-swiper flex justify-center w-full\">\n\t\t\t\t<div class=\"swiper-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide flex justify-center py-c\/s min-h-24 border-r-thin border-solid border-stroke-tertiary md:border-0\">\n\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t\t\t<img\n\t\t\t\t\t\t\t\t\tclass=\"[&amp;&amp;]:w-auto [&amp;&amp;]:h-20 aspect-[62\/80] absolute [&amp;&amp;]:left-1\/2 [&amp;&amp;]:top-1\/2 -translate-x-1\/2 -translate-y-1\/2\"\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/ContactCenterWorkforce_BestRelationship_Total.svg\"\n\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\t\t\t\t\tdecoding=\"async\" \/>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide flex justify-center py-c\/s min-h-24 border-r-thin border-solid border-stroke-tertiary md:border-0\">\n\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t\t\t<img\n\t\t\t\t\t\t\t\t\tclass=\"[&amp;&amp;]:w-auto [&amp;&amp;]:h-20 aspect-[62\/80] absolute [&amp;&amp;]:left-1\/2 [&amp;&amp;]:top-1\/2 -translate-x-1\/2 -translate-y-1\/2\"\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/ContactCenterWorkforce_BestResults_Mid-Market_Total.svg\"\n\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\t\t\t\t\tdecoding=\"async\" \/>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide flex justify-center py-c\/s min-h-24 border-r-thin border-solid border-stroke-tertiary md:border-0\">\n\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t\t\t<img\n\t\t\t\t\t\t\t\t\tclass=\"[&amp;&amp;]:w-auto [&amp;&amp;]:h-20 aspect-[62\/80] absolute [&amp;&amp;]:left-1\/2 [&amp;&amp;]:top-1\/2 -translate-x-1\/2 -translate-y-1\/2\"\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/ContactCenterWorkforce_BestUsability_Mid-Market_Total.svg\"\n\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\t\t\t\t\tdecoding=\"async\" \/>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide flex justify-center py-c\/s min-h-24 border-r-thin border-solid border-stroke-tertiary md:border-0\">\n\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t\t\t<img\n\t\t\t\t\t\t\t\t\tclass=\"[&amp;&amp;]:w-auto [&amp;&amp;]:h-20 aspect-[62\/80] absolute [&amp;&amp;]:left-1\/2 [&amp;&amp;]:top-1\/2 -translate-x-1\/2 -translate-y-1\/2\"\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/ContactCenterWorkforce_BestUsability_Total.svg\"\n\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\t\t\t\t\tdecoding=\"async\" \/>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide flex justify-center py-c\/s min-h-24 border-r-thin border-solid border-stroke-tertiary md:border-0\">\n\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t\t\t<img\n\t\t\t\t\t\t\t\t\tclass=\"[&amp;&amp;]:w-auto [&amp;&amp;]:h-20 aspect-[62\/80] absolute [&amp;&amp;]:left-1\/2 [&amp;&amp;]:top-1\/2 -translate-x-1\/2 -translate-y-1\/2\"\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/ContactCenterWorkforce_FastestImplementation_Enterprise_GoLiveTime.svg\"\n\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\t\t\t\t\tdecoding=\"async\" \/>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide flex justify-center py-c\/s min-h-24 border-r-thin border-solid border-stroke-tertiary md:border-0\">\n\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t\t\t<img\n\t\t\t\t\t\t\t\t\tclass=\"[&amp;&amp;]:w-auto [&amp;&amp;]:h-20 aspect-[62\/80] absolute [&amp;&amp;]:left-1\/2 [&amp;&amp;]:top-1\/2 -translate-x-1\/2 -translate-y-1\/2\"\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/ContactCenterWorkforce_HighPerformer_Canada_HighPerformer.svg\"\n\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\t\t\t\t\tdecoding=\"async\" \/>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide flex justify-center py-c\/s min-h-24 border-r-thin border-solid border-stroke-tertiary md:border-0\">\n\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t\t\t<img\n\t\t\t\t\t\t\t\t\tclass=\"[&amp;&amp;]:w-auto [&amp;&amp;]:h-20 aspect-[62\/80] absolute [&amp;&amp;]:left-1\/2 [&amp;&amp;]:top-1\/2 -translate-x-1\/2 -translate-y-1\/2\"\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/ContactCenterWorkforce_HighPerformer_Enterprise_Americas_HighPerformer.svg\"\n\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\t\t\t\t\tdecoding=\"async\" \/>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide flex justify-center py-c\/s min-h-24 border-r-thin border-solid border-stroke-tertiary md:border-0\">\n\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t\t\t<img\n\t\t\t\t\t\t\t\t\tclass=\"[&amp;&amp;]:w-auto [&amp;&amp;]:h-20 aspect-[62\/80] absolute [&amp;&amp;]:left-1\/2 [&amp;&amp;]:top-1\/2 -translate-x-1\/2 -translate-y-1\/2\"\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/ContactCenterWorkforce_HighPerformer_Enterprise_AsiaPacific_HighPerformer.svg\"\n\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\t\t\t\t\tdecoding=\"async\" \/>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide flex justify-center py-c\/s min-h-24 border-r-thin border-solid border-stroke-tertiary md:border-0\">\n\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t\t\t<img\n\t\t\t\t\t\t\t\t\tclass=\"[&amp;&amp;]:w-auto [&amp;&amp;]:h-20 aspect-[62\/80] absolute [&amp;&amp;]:left-1\/2 [&amp;&amp;]:top-1\/2 -translate-x-1\/2 -translate-y-1\/2\"\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/ContactCenterWorkforce_HighPerformer_Enterprise_HighPerformer.svg\"\n\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\t\t\t\t\tdecoding=\"async\" \/>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide flex justify-center py-c\/s min-h-24 border-r-thin border-solid border-stroke-tertiary md:border-0\">\n\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t\t\t<img\n\t\t\t\t\t\t\t\t\tclass=\"[&amp;&amp;]:w-auto [&amp;&amp;]:h-20 aspect-[62\/80] absolute [&amp;&amp;]:left-1\/2 [&amp;&amp;]:top-1\/2 -translate-x-1\/2 -translate-y-1\/2\"\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/ContactCenterWorkforce_Leader_Americas_Leader.svg\"\n\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\t\t\t\t\tdecoding=\"async\" \/>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide flex justify-center py-c\/s min-h-24 border-r-thin border-solid border-stroke-tertiary md:border-0\">\n\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t\t\t<img\n\t\t\t\t\t\t\t\t\tclass=\"[&amp;&amp;]:w-auto [&amp;&amp;]:h-20 aspect-[62\/80] absolute [&amp;&amp;]:left-1\/2 [&amp;&amp;]:top-1\/2 -translate-x-1\/2 -translate-y-1\/2\"\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/ContactCenterWorkforce_Leader_EMEA_Leader.svg\"\n\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\t\t\t\t\tdecoding=\"async\" \/>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide flex justify-center py-c\/s min-h-24 border-r-thin border-solid border-stroke-tertiary md:border-0\">\n\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t\t\t<img\n\t\t\t\t\t\t\t\t\tclass=\"[&amp;&amp;]:w-auto [&amp;&amp;]:h-20 aspect-[62\/80] absolute [&amp;&amp;]:left-1\/2 [&amp;&amp;]:top-1\/2 -translate-x-1\/2 -translate-y-1\/2\"\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/ContactCenterWorkforce_Leader_Europe_Leader.svg\"\n\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\t\t\t\t\tdecoding=\"async\" \/>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide flex justify-center py-c\/s min-h-24 border-r-thin border-solid border-stroke-tertiary md:border-0\">\n\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t\t\t<img\n\t\t\t\t\t\t\t\t\tclass=\"[&amp;&amp;]:w-auto [&amp;&amp;]:h-20 aspect-[62\/80] absolute [&amp;&amp;]:left-1\/2 [&amp;&amp;]:top-1\/2 -translate-x-1\/2 -translate-y-1\/2\"\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/ContactCenterWorkforce_Leader_LatinAmerica_Leader.svg\"\n\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\t\t\t\t\tdecoding=\"async\" \/>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide flex justify-center py-c\/s min-h-24 border-r-thin border-solid border-stroke-tertiary md:border-0\">\n\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t\t\t<img\n\t\t\t\t\t\t\t\t\tclass=\"[&amp;&amp;]:w-auto [&amp;&amp;]:h-20 aspect-[62\/80] absolute [&amp;&amp;]:left-1\/2 [&amp;&amp;]:top-1\/2 -translate-x-1\/2 -translate-y-1\/2\"\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/ContactCenterWorkforce_Leader_Leader.svg\"\n\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\t\t\t\t\tdecoding=\"async\" \/>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide flex justify-center py-c\/s min-h-24 border-r-thin border-solid border-stroke-tertiary md:border-0\">\n\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t\t\t<img\n\t\t\t\t\t\t\t\t\tclass=\"[&amp;&amp;]:w-auto [&amp;&amp;]:h-20 aspect-[62\/80] absolute [&amp;&amp;]:left-1\/2 [&amp;&amp;]:top-1\/2 -translate-x-1\/2 -translate-y-1\/2\"\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/ContactCenterWorkforce_Leader_Mid-Market_Americas_Leader.svg\"\n\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\t\t\t\t\tdecoding=\"async\" \/>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide flex justify-center py-c\/s min-h-24 border-r-thin border-solid border-stroke-tertiary md:border-0\">\n\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t\t\t<img\n\t\t\t\t\t\t\t\t\tclass=\"[&amp;&amp;]:w-auto [&amp;&amp;]:h-20 aspect-[62\/80] absolute [&amp;&amp;]:left-1\/2 [&amp;&amp;]:top-1\/2 -translate-x-1\/2 -translate-y-1\/2\"\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/ContactCenterWorkforce_Leader_Mid-Market_EMEA_Leader.svg\"\n\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\t\t\t\t\tdecoding=\"async\" \/>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide flex justify-center py-c\/s min-h-24 border-r-thin border-solid border-stroke-tertiary md:border-0\">\n\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t\t\t<img\n\t\t\t\t\t\t\t\t\tclass=\"[&amp;&amp;]:w-auto [&amp;&amp;]:h-20 aspect-[62\/80] absolute [&amp;&amp;]:left-1\/2 [&amp;&amp;]:top-1\/2 -translate-x-1\/2 -translate-y-1\/2\"\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/ContactCenterWorkforce_Leader_Mid-Market_Europe_Leader.svg\"\n\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\t\t\t\t\tdecoding=\"async\" \/>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide flex justify-center py-c\/s min-h-24 border-r-thin border-solid border-stroke-tertiary md:border-0\">\n\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t\t\t<img\n\t\t\t\t\t\t\t\t\tclass=\"[&amp;&amp;]:w-auto [&amp;&amp;]:h-20 aspect-[62\/80] absolute [&amp;&amp;]:left-1\/2 [&amp;&amp;]:top-1\/2 -translate-x-1\/2 -translate-y-1\/2\"\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/ContactCenterWorkforce_Leader_Mid-Market_Leader.svg\"\n\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\t\t\t\t\tdecoding=\"async\" \/>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide flex justify-center py-c\/s min-h-24 border-r-thin border-solid border-stroke-tertiary md:border-0\">\n\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t\t\t<img\n\t\t\t\t\t\t\t\t\tclass=\"[&amp;&amp;]:w-auto [&amp;&amp;]:h-20 aspect-[62\/80] absolute [&amp;&amp;]:left-1\/2 [&amp;&amp;]:top-1\/2 -translate-x-1\/2 -translate-y-1\/2\"\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/ContactCenterWorkforce_Leader_UnitedKingdom_Leader.svg\"\n\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\t\t\t\t\tdecoding=\"async\" \/>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide flex justify-center py-c\/s min-h-24 border-r-thin border-solid border-stroke-tertiary md:border-0\">\n\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t\t\t<img\n\t\t\t\t\t\t\t\t\tclass=\"[&amp;&amp;]:w-auto [&amp;&amp;]:h-20 aspect-[62\/80] absolute [&amp;&amp;]:left-1\/2 [&amp;&amp;]:top-1\/2 -translate-x-1\/2 -translate-y-1\/2\"\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/ContactCenterWorkforce_MomentumLeader_Leader.svg\"\n\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\t\t\t\t\tdecoding=\"async\" \/>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide flex justify-center py-c\/s min-h-24 border-r-thin border-solid border-stroke-tertiary md:border-0\">\n\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t\t\t<img\n\t\t\t\t\t\t\t\t\tclass=\"[&amp;&amp;]:w-auto [&amp;&amp;]:h-20 aspect-[62\/80] absolute [&amp;&amp;]:left-1\/2 [&amp;&amp;]:top-1\/2 -translate-x-1\/2 -translate-y-1\/2\"\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/FeedbackAnalytics_Leader_Mid-Market_Leader.svg\"\n\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\t\t\t\t\tdecoding=\"async\" \/>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide flex justify-center py-c\/s min-h-24 border-r-thin border-solid border-stroke-tertiary md:border-0\">\n\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t\t\t<img\n\t\t\t\t\t\t\t\t\tclass=\"[&amp;&amp;]:w-auto [&amp;&amp;]:h-20 aspect-[62\/80] absolute [&amp;&amp;]:left-1\/2 [&amp;&amp;]:top-1\/2 -translate-x-1\/2 -translate-y-1\/2\"\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/SpeechAnalytics_HighestUserAdoption_Enterprise_Adoption-1.svg\"\n\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\t\t\t\t\tdecoding=\"async\" \/>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide flex justify-center py-c\/s min-h-24 border-r-thin border-solid border-stroke-tertiary md:border-0\">\n\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t\t\t<img\n\t\t\t\t\t\t\t\t\tclass=\"[&amp;&amp;]:w-auto [&amp;&amp;]:h-20 aspect-[62\/80] absolute [&amp;&amp;]:left-1\/2 [&amp;&amp;]:top-1\/2 -translate-x-1\/2 -translate-y-1\/2\"\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/WorkforceManagement_Leader_AsiaPacific_Leader.svg\"\n\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\t\t\t\t\tdecoding=\"async\" \/>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide flex justify-center py-c\/s min-h-24 border-r-thin border-solid border-stroke-tertiary md:border-0\">\n\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t\t\t<img\n\t\t\t\t\t\t\t\t\tclass=\"[&amp;&amp;]:w-auto [&amp;&amp;]:h-20 aspect-[62\/80] absolute [&amp;&amp;]:left-1\/2 [&amp;&amp;]:top-1\/2 -translate-x-1\/2 -translate-y-1\/2\"\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/WorkforceManagement_Leader_Enterprise_Leader.svg\"\n\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\t\t\t\t\tdecoding=\"async\" \/>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide flex justify-center py-c\/s min-h-24 border-r-thin border-solid border-stroke-tertiary md:border-0\">\n\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t\t\t<img\n\t\t\t\t\t\t\t\t\tclass=\"[&amp;&amp;]:w-auto [&amp;&amp;]:h-20 aspect-[62\/80] absolute [&amp;&amp;]:left-1\/2 [&amp;&amp;]:top-1\/2 -translate-x-1\/2 -translate-y-1\/2\"\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/WorkforceManagement_Leader_Leader.svg\"\n\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\t\t\t\t\tdecoding=\"async\" \/>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide flex justify-center py-c\/s min-h-24 border-r-thin border-solid border-stroke-tertiary md:border-0\">\n\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t\t\t<img\n\t\t\t\t\t\t\t\t\tclass=\"[&amp;&amp;]:w-auto [&amp;&amp;]:h-20 aspect-[62\/80] absolute [&amp;&amp;]:left-1\/2 [&amp;&amp;]:top-1\/2 -translate-x-1\/2 -translate-y-1\/2\"\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/WorkforceManagement_Leader_MiddleEastAfrica_Leader.svg\"\n\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\t\t\t\t\tdecoding=\"async\" \/>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide flex justify-center py-c\/s min-h-24 border-r-thin border-solid border-stroke-tertiary md:border-0\">\n\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t\t\t<img\n\t\t\t\t\t\t\t\t\tclass=\"[&amp;&amp;]:w-auto [&amp;&amp;]:h-20 aspect-[62\/80] absolute [&amp;&amp;]:left-1\/2 [&amp;&amp;]:top-1\/2 -translate-x-1\/2 -translate-y-1\/2\"\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/WorkforceManagement_Leader_Mid-Market_EMEA_Leader.svg\"\n\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\t\t\t\t\tdecoding=\"async\" \/>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide flex justify-center py-c\/s min-h-24 border-r-thin border-solid border-stroke-tertiary md:border-0\">\n\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t\t\t<img\n\t\t\t\t\t\t\t\t\tclass=\"[&amp;&amp;]:w-auto [&amp;&amp;]:h-20 aspect-[62\/80] absolute [&amp;&amp;]:left-1\/2 [&amp;&amp;]:top-1\/2 -translate-x-1\/2 -translate-y-1\/2\"\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/WorkforceManagement_Leader_Mid-Market_Leader.svg\"\n\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\t\t\t\t\tdecoding=\"async\" \/>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide flex justify-center py-c\/s min-h-24 border-r-thin border-solid border-stroke-tertiary md:border-0\">\n\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t\t\t<img\n\t\t\t\t\t\t\t\t\tclass=\"[&amp;&amp;]:w-auto [&amp;&amp;]:h-20 aspect-[62\/80] absolute [&amp;&amp;]:left-1\/2 [&amp;&amp;]:top-1\/2 -translate-x-1\/2 -translate-y-1\/2\"\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/WorkforceManagement_MomentumLeader_Leader.svg\"\n\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\t\t\t\t\tdecoding=\"async\" \/>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide flex justify-center py-c\/s min-h-24 border-r-thin border-solid border-stroke-tertiary md:border-0\">\n\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t\t\t<img\n\t\t\t\t\t\t\t\t\tclass=\"[&amp;&amp;]:w-auto [&amp;&amp;]:h-20 aspect-[62\/80] absolute [&amp;&amp;]:left-1\/2 [&amp;&amp;]:top-1\/2 -translate-x-1\/2 -translate-y-1\/2\"\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/ContactCenterQualityAssurance_Leader_Americas_Leader.svg\"\n\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\t\t\t\t\tdecoding=\"async\" \/>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide flex justify-center py-c\/s min-h-24 border-r-thin border-solid border-stroke-tertiary md:border-0\">\n\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t\t\t<img\n\t\t\t\t\t\t\t\t\tclass=\"[&amp;&amp;]:w-auto [&amp;&amp;]:h-20 aspect-[62\/80] absolute [&amp;&amp;]:left-1\/2 [&amp;&amp;]:top-1\/2 -translate-x-1\/2 -translate-y-1\/2\"\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/ContactCenterQualityAssurance_Leader_EMEA_Leader.svg\"\n\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\t\t\t\t\tdecoding=\"async\" \/>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide flex justify-center py-c\/s min-h-24 border-r-thin border-solid border-stroke-tertiary md:border-0\">\n\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t\t\t<img\n\t\t\t\t\t\t\t\t\tclass=\"[&amp;&amp;]:w-auto [&amp;&amp;]:h-20 aspect-[62\/80] absolute [&amp;&amp;]:left-1\/2 [&amp;&amp;]:top-1\/2 -translate-x-1\/2 -translate-y-1\/2\"\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/ContactCenterQualityAssurance_Leader_Enterprise_Americas_Leader.svg\"\n\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\t\t\t\t\tdecoding=\"async\" \/>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide flex justify-center py-c\/s min-h-24 border-r-thin border-solid border-stroke-tertiary md:border-0\">\n\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t\t\t<img\n\t\t\t\t\t\t\t\t\tclass=\"[&amp;&amp;]:w-auto [&amp;&amp;]:h-20 aspect-[62\/80] absolute [&amp;&amp;]:left-1\/2 [&amp;&amp;]:top-1\/2 -translate-x-1\/2 -translate-y-1\/2\"\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/ContactCenterQualityAssurance_Leader_Leader.svg\"\n\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\t\t\t\t\tdecoding=\"async\" \/>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide flex justify-center py-c\/s min-h-24 border-r-thin border-solid border-stroke-tertiary md:border-0\">\n\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t\t\t<img\n\t\t\t\t\t\t\t\t\tclass=\"[&amp;&amp;]:w-auto [&amp;&amp;]:h-20 aspect-[62\/80] absolute [&amp;&amp;]:left-1\/2 [&amp;&amp;]:top-1\/2 -translate-x-1\/2 -translate-y-1\/2\"\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/ContactCenterQualityAssurance_Leader_Mid-Market_Americas_Leader.svg\"\n\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\t\t\t\t\tdecoding=\"async\" \/>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide flex justify-center py-c\/s min-h-24 border-r-thin border-solid border-stroke-tertiary md:border-0\">\n\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t\t\t<img\n\t\t\t\t\t\t\t\t\tclass=\"[&amp;&amp;]:w-auto [&amp;&amp;]:h-20 aspect-[62\/80] absolute [&amp;&amp;]:left-1\/2 [&amp;&amp;]:top-1\/2 -translate-x-1\/2 -translate-y-1\/2\"\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/ContactCenterQualityAssurance_Leader_Mid-Market_Leader.svg\"\n\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\t\t\t\t\tdecoding=\"async\" \/>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide flex justify-center py-c\/s min-h-24 border-r-thin border-solid border-stroke-tertiary md:border-0\">\n\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t\t\t<img\n\t\t\t\t\t\t\t\t\tclass=\"[&amp;&amp;]:w-auto [&amp;&amp;]:h-20 aspect-[62\/80] absolute [&amp;&amp;]:left-1\/2 [&amp;&amp;]:top-1\/2 -translate-x-1\/2 -translate-y-1\/2\"\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/ContactCenterWorkforce_BestRelationship_Mid-Market_Total.svg\"\n\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\t\t\t\t\tdecoding=\"async\" \/>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/section>\n\n\t\t\t<div class=\"gradient-left absolute top-0 -left-page-margin md:left-0 z-10 w-[159px] h-full\"\n\t\t\t\tstyle=\"background: linear-gradient(-270deg, #FFF 0%, rgba(255, 255, 255, 0.00) 100%)\">\n\t\t\t<\/div>\n\n\t\t\t<div class=\"gradient-right absolute top-0 -right-page-margin md:right-0 z-10 w-[159px] h-full\"\n\t\t\t\tstyle=\"background: linear-gradient(270deg, #FFF 0%, rgba(255, 255, 255, 0.00) 100%)\">\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<\/div>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_2024e7f91800f71533dff19cb1a559a4\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 0px !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 0px !important;\n\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 0px !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 0px !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\n\n<section\n\tid=\"\"\n\tdata-theme-block-id=\"block_acb4af41c686731bd57aa590f86e6bac\"\n\tstyle=\"\"\n\t>\n\t\t<div class=\"section-header lint-ignore\" style=\"\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"w-full xl:px-page-margin py-l\/m md:pt-0 lg:py-l\/m mx-auto text-center flex flex-col gap-c\/l\">\n\t\t\t\t\t\t\t\t<h2\t\t\t\tstyle=\"\"\n\t\t\t\tclass=\"button-link-large !tracking-wider text-text-highlight-aaa flex flex-col md:flex-row items-center\n\t\t\t\tjustify-center gap-c\/s md:gap-c\/xs py-c\/s\"\n\t\t\t\tdata-aos=\"fade-down\"\n\t\t\t\t>\n\t\t\t\t<span\n\t\t\t\t\tclass=\"icon rounded-full flex items-center justify-center text-black [&#038;_svg]:w-[var(--Base-Grid-Grid-24)] [&#038;_svg]:h-[var(--Base-Grid-Grid-24)]\"\n\t\t\t\t\tstyle=\"color: #080F21;background-color: #EEF0F6\"\n\t\t\t\t\taria-hidden=\"true\">\n\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\tD\u00e9monstration de Calabrio ONE\t\t\t<\/h2 >\n\t\t\t\n\t\t\t\t\t\t<h3\t\t\tstyle=\"color: #080F21\"\n\t\t\tclass=\"heading-medium text-primary\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\tUne suite. Toute l&rsquo;intelligence dont vos \u00e9quipes ont besoin.\t\t<\/h3 >\n\t\t\n\t\t\t\t\t<div\n\t\t\t\tclass=\"wysiwyg text-navy-40\"\n\t\t\t\tstyle=\"color: #344679\"\n\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\t<p>D\u00e9couvrez la suite Calabrio ONE gr\u00e2ce \u00e0 une d\u00e9monstration interactive.<\/p>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_acb4af41c686731bd57aa590f86e6bac\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 0px !important;\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 0px !important;\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_acb4af41c686731bd57aa590f86e6bac\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 0px !important;\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 0px !important;\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\n\n\t<section\n\t\tid=\"Interactive-Demo\"\n\t\tclass=\"product-demo relative overflow-hidden\"\n\t\tdata-theme-block-id=\"block_8596d90f506761a6fe7b3ef7e069f520\"\n\t\tdata-module=\"product-demo\"\n\t\tdata-aos=\"fade-up\"\n\t>\n\t\t<div class=\"container max-md:!px-c\/xl pb-16 lg:pb-24\">\n\t\t\t<div class=\"relative z-10 flex flex-col\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col justify-center gap-c\/xl xl:gap-0 py-c\/xl border-t-0.5 border-solid border-stroke-tertiary md:flex-row lg:justify-between xl:px-c\/xxl\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col items-center gap-c\/s w-full lg:flex-1 lg:flex-row lg:gap-c\/m\">\n\t\t\t\t\t\t\t\t<p class=\"body-small text-text-tertiary-aa whitespace-nowrap lg:whitespace-normal xl:whitespace-nowrap min-w-20\">Type de d\u00e9monstration<\/p>\n\t\t\t\t\t\t\t\t<div class=\"relative flex flex-col rounded-xs border-0.5 border-solid border-stroke-tertiary w-full lg:flex-row\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\t\t\t\t\tdata-tab=\"interactive_demo\"\n\t\t\t\t\t\t\t\t\t\t\tclass=\"js-btn-tab js-toggle-tab flex items-center justify-center w-full h-12 px-c\/m subhead-xs text-text-secondary-aa transition-[background] lg:min-w-[180px] xl:min-w-[200px] [&#038;.is-active]:text-text-highlight-aaa [&#038;.is-active]:bg-background-secondary xl:hover:bg-background-secondary\n\t\t\t\t\t\t\t\t\t\t\t is-active\"\n\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\tD\u00e9monstration interactive\t\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<button class=\"absolute top-c\/s mt-c\/xs right-c\/s z-10 [&#038;_svg]:w-6 [&#038;_svg]:h-6 block pointer-events-none transition-transform duration-300 [.is-active-dropdown_&#038;]:rotate-180 lg:hidden\n\t\t\t\t\t\t\t\t\thidden\" aria-label=\"Dropdown\">\n\t\t\t\t\t\t\t\t\t\t<svg width=\"25\" height=\"24\" viewBox=\"0 0 25 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n  <g id=\"Arrows \/ chevron-down\">\n    <path id=\"Icon\" d=\"M6.5 9L12.5 15L18.5 9\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n  <\/g>\n<\/svg>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t<div class=\"dropdown flex flex-col items-center gap-c\/s w-full lg:flex-1 lg:flex-row lg:gap-c\/m lg:items-start lg:justify-end\" data-module=\"dropdown\">\n\t\t\t\t\t<p class=\"body-small text-text-tertiary-aa lg:pt-c\/m\">Fonctionnalit\u00e9<\/p>\n\t\t\t\t<div class=\"relative z-50 w-full lg:max-w-[288px] js-dropdown\">\n\t\t\t<button class=\"lint-ignore js-btn-dropdown relative flex items-center justify-center gap-c\/m py-c\/m pl-4 xl:px-l\/m w-full body-small border-0.5 border-solid border-stroke-tertiary rounded-s [.is-open-dropdown_&#038;]:rounded-b-none justify-start bg-white lg:pr-8 xl:!pl-4 xl:!pr-8\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t<div class=\"w-full break-words text-center lg:text-left h-auto lg:pr-0 !text-left\">\n\t\t\t\t\t<span class=\"js-dropdown-value inline w-max leading-none h-full md:pl-0 md:w-full\">D\u00e9monstration de la suite compl\u00e8te<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<span class=\"absolute right-2 transition-transform duration-300 [.is-open-dropdown_&#038;]:rotate-180\">\n\t\t\t\t\t<svg width=\"25\" height=\"24\" viewBox=\"0 0 25 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n  <g id=\"Arrows \/ chevron-down\">\n    <path id=\"Icon\" d=\"M6.5 9L12.5 15L18.5 9\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n  <\/g>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t<ul class=\"absolute top-full left-0 right-0 z-10 flex flex-col bg-white border-0.5 border-solid border-stroke-tertiary border-t-0 rounded-b-s opacity-0 invisible transition-opacity [.is-open-dropdown_&#038;]:opacity-100 [.is-open-dropdown_&#038;]:visible\">\n\t\t\t\t\t\t\t\t\t<li\n\t\t\t\t\t\tclass=\"js-select-dropdown flex items-center justify-between p-c\/m body-small text-text-primary-aaa border-b-thin border-solid border-stroke-tertiary cursor-pointer transition-[background] xl:hover:bg-background-accent last:border-b-0 [&#038;.is-current]:bg-background-accent [&#038;.is-disabled]:hidden is-current\"\n\t\t\t\t\t\tdata-value=\"demonstration-de-la-suite-complete\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<span class=\"js-select-name\">D\u00e9monstration de la suite compl\u00e8te<\/span>\n\t\t\t\t\t\t<span class=\"opacity-0 invisible transition-opacity [.is-current_&#038;]:opacity-100 [.is-current_&#038;]:visible\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n  <g id=\"Icon\">\n    <path id=\"Icon_2\" d=\"M7.5 12L10.5 15L16.5 9M22 12C22 17.5228 17.5228 22 12 22C6.47715 22 2 17.5228 2 12C2 6.47715 6.47715 2 12 2C17.5228 2 22 6.47715 22 12Z\" stroke=\"#0530A8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n  <\/g>\n<\/svg>\n<\/span>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li\n\t\t\t\t\t\tclass=\"js-select-dropdown flex items-center justify-between p-c\/m body-small text-text-primary-aaa border-b-thin border-solid border-stroke-tertiary cursor-pointer transition-[background] xl:hover:bg-background-accent last:border-b-0 [&#038;.is-current]:bg-background-accent [&#038;.is-disabled]:hidden\"\n\t\t\t\t\t\tdata-value=\"wfm-apercu-complet\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<span class=\"js-select-name\">WFM Aper\u00e7u complet<\/span>\n\t\t\t\t\t\t<span class=\"opacity-0 invisible transition-opacity [.is-current_&#038;]:opacity-100 [.is-current_&#038;]:visible\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n  <g id=\"Icon\">\n    <path id=\"Icon_2\" d=\"M7.5 12L10.5 15L16.5 9M22 12C22 17.5228 17.5228 22 12 22C6.47715 22 2 17.5228 2 12C2 6.47715 6.47715 2 12 2C17.5228 2 22 6.47715 22 12Z\" stroke=\"#0530A8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n  <\/g>\n<\/svg>\n<\/span>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li\n\t\t\t\t\t\tclass=\"js-select-dropdown flex items-center justify-between p-c\/m body-small text-text-primary-aaa border-b-thin border-solid border-stroke-tertiary cursor-pointer transition-[background] xl:hover:bg-background-accent last:border-b-0 [&#038;.is-current]:bg-background-accent [&#038;.is-disabled]:hidden\"\n\t\t\t\t\t\tdata-value=\"tour-dhorizon\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<span class=\"js-select-name\">Tour d&#039;horizon<\/span>\n\t\t\t\t\t\t<span class=\"opacity-0 invisible transition-opacity [.is-current_&#038;]:opacity-100 [.is-current_&#038;]:visible\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n  <g id=\"Icon\">\n    <path id=\"Icon_2\" d=\"M7.5 12L10.5 15L16.5 9M22 12C22 17.5228 17.5228 22 12 22C6.47715 22 2 17.5228 2 12C2 6.47715 6.47715 2 12 2C17.5228 2 22 6.47715 22 12Z\" stroke=\"#0530A8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n  <\/g>\n<\/svg>\n<\/span>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li\n\t\t\t\t\t\tclass=\"js-select-dropdown flex items-center justify-between p-c\/m body-small text-text-primary-aaa border-b-thin border-solid border-stroke-tertiary cursor-pointer transition-[background] xl:hover:bg-background-accent last:border-b-0 [&#038;.is-current]:bg-background-accent [&#038;.is-disabled]:hidden\"\n\t\t\t\t\t\tdata-value=\"gestion-des-performances\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<span class=\"js-select-name\">Gestion des performances<\/span>\n\t\t\t\t\t\t<span class=\"opacity-0 invisible transition-opacity [.is-current_&#038;]:opacity-100 [.is-current_&#038;]:visible\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n  <g id=\"Icon\">\n    <path id=\"Icon_2\" d=\"M7.5 12L10.5 15L16.5 9M22 12C22 17.5228 17.5228 22 12 22C6.47715 22 2 17.5228 2 12C2 6.47715 6.47715 2 12 2C17.5228 2 22 6.47715 22 12Z\" stroke=\"#0530A8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n  <\/g>\n<\/svg>\n<\/span>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<\/ul>\n\t\t<\/div>\n\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"js-tab-content hidden [&#038;.is-active:not(.is-disabled)]:block\" data-categories=\"demonstration-de-la-suite-complete\" data-type=\"interactive_demo\">\n\t\t\t\t\t\t\t\n\t<div class=\"video-module lint-ignore\"  data-module=\"video-popup\">\n\t\t<div class=\"container relative relative max-w-full !px-0 is-center-button\" data-aos=\"fade-up\">\n\t\t\t<div class=\"video-popup__media relative shadow-lg-2 rounded-s overflow-hidden lg:rounded-m !static max-md:w-[710px]\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\n\n\t\t\t\t\t\t\t<div class=\"video_embed js-video-embed\">\n\t\t\t\t\t<div>\u2028  <script async=\"\" src=\"https:\/\/js.storylane.io\/js\/v2\/storylane.js\"><\/script>\u2028  <div class=\"sl-embed\" style=\"position:relative;padding-bottom:calc(60.74% + 25px);width:100%;height:0;transform:scale(1)\">\u2028  <iframe loading=\"lazy\" class=\"sl-demo\" src=\"https:\/\/app.storylane.io\/demo\/hecp73qkwlyq?embed=inline\" name=\"sl-embed\" allow=\"fullscreen\" allowfullscreen=\"\" style=\"position:absolute;top:0;left:0;width:100%!important;height:100%!important;border:1px solid rgba(63,95,172,0.35);box-shadow: 0px 0px 18px rgba(26, 19, 72, 0.15);border-radius:10px;box-sizing:border-box;\"><\/iframe>\u2028  <\/div>\u2028<\/div>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"js-tab-content hidden [&#038;.is-active:not(.is-disabled)]:block\" data-categories=\"\" data-type=\"interactive_demo\">\n\t\t\t\t\t\t\t\n\t<div class=\"video-module lint-ignore\"  data-module=\"video-popup\">\n\t\t<div class=\"container relative relative max-w-full !px-0 is-center-button\" data-aos=\"fade-up\">\n\t\t\t<div class=\"video-popup__media relative shadow-lg-2 rounded-s overflow-hidden lg:rounded-m !static max-md:w-[710px]\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\n\n\t\t\t\t\t\t\t<div class=\"video_embed js-video-embed\">\n\t\t\t\t\t<div>\u2028  <script async=\"\" src=\"https:\/\/js.storylane.io\/js\/v2\/storylane.js\"><\/script>\u2028  <div class=\"sl-embed\" style=\"position:relative;padding-bottom:calc(56.25% + 25px);width:100%;height:0;transform:scale(1)\">\u2028  <iframe loading=\"lazy\" class=\"sl-demo\" src=\"https:\/\/app.storylane.io\/demo\/kuuvnnv1mz68?embed=inline\" name=\"sl-embed\" allow=\"fullscreen\" allowfullscreen=\"\" style=\"position:absolute;top:0;left:0;width:100%!important;height:100%!important;border:1px solid rgba(63,95,172,0.35);box-shadow: 0px 0px 18px rgba(26, 19, 72, 0.15);border-radius:10px;box-sizing:border-box;\"><\/iframe>\u2028  <\/div>\u2028<\/div>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"js-tab-content hidden [&#038;.is-active:not(.is-disabled)]:block\" data-categories=\"wfm-apercu-complet\" data-type=\"interactive_demo\">\n\t\t\t\t\t\t\t\n\t<div class=\"video-module lint-ignore\"  data-module=\"video-popup\">\n\t\t<div class=\"container relative relative max-w-full !px-0 is-center-button\" data-aos=\"fade-up\">\n\t\t\t<div class=\"video-popup__media relative shadow-lg-2 rounded-s overflow-hidden lg:rounded-m !static max-md:w-[710px]\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\n\n\t\t\t\t\t\t\t<div class=\"video_embed js-video-embed\">\n\t\t\t\t\t<div>\n  <script async=\"\" src=\"https:\/\/js.storylane.io\/js\/v2\/storylane.js\"><\/script>\n  <div class=\"sl-embed\" style=\"position:relative;padding-bottom:calc(60.74% + 25px);width:100%;height:0;transform:scale(1)\">\n    <iframe loading=\"lazy\" class=\"sl-demo\" src=\"https:\/\/app.storylane.io\/demo\/x1kudgfnz0pj?embed=inline\" name=\"sl-embed\" allow=\"fullscreen\" allowfullscreen=\"\" style=\"position:absolute;top:0;left:0;width:100%!important;height:100%!important;border:1px solid rgba(63,95,172,0.35);box-shadow: 0px 0px 18px rgba(26, 19, 72, 0.15);border-radius:10px;box-sizing:border-box;\"><\/iframe>\n  <\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"js-tab-content hidden [&#038;.is-active:not(.is-disabled)]:block\" data-categories=\"tour-dhorizon\" data-type=\"interactive_demo\">\n\t\t\t\t\t\t\t\n\t<div class=\"video-module lint-ignore\"  data-module=\"video-popup\">\n\t\t<div class=\"container relative relative max-w-full !px-0 is-center-button\" data-aos=\"fade-up\">\n\t\t\t<div class=\"video-popup__media relative shadow-lg-2 rounded-s overflow-hidden lg:rounded-m !static max-md:w-[710px]\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\n\n\t\t\t\t\t\t\t<div class=\"video_embed js-video-embed\">\n\t\t\t\t\t<div>\u2028  <script async=\"\" src=\"https:\/\/js.storylane.io\/js\/v2\/storylane.js\"><\/script>\u2028  <div class=\"sl-embed\" style=\"position:relative;padding-bottom:calc(60.74% + 25px);width:100%;height:0;transform:scale(1)\">\u2028  <iframe loading=\"lazy\" class=\"sl-demo\" src=\"https:\/\/app.storylane.io\/demo\/vcbrqecdcpw3?embed=inline\" name=\"sl-embed\" allow=\"fullscreen\" allowfullscreen=\"\" style=\"position:absolute;top:0;left:0;width:100%!important;height:100%!important;border:1px solid rgba(63,95,172,0.35);box-shadow: 0px 0px 18px rgba(26, 19, 72, 0.15);border-radius:10px;box-sizing:border-box;\"><\/iframe>\u2028  <\/div>\u2028<\/div>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"js-tab-content hidden [&#038;.is-active:not(.is-disabled)]:block\" data-categories=\"gestion-des-performances\" data-type=\"interactive_demo\">\n\t\t\t\t\t\t\t\n\t<div class=\"video-module lint-ignore\"  data-module=\"video-popup\">\n\t\t<div class=\"container relative relative max-w-full !px-0 is-center-button\" data-aos=\"fade-up\">\n\t\t\t<div class=\"video-popup__media relative shadow-lg-2 rounded-s overflow-hidden lg:rounded-m !static max-md:w-[710px]\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\n\n\t\t\t\t\t\t\t<div class=\"video_embed js-video-embed\">\n\t\t\t\t\t<div>\u2028  <script async=\"\" src=\"https:\/\/app.storylane.io\/share\/vnfvktz60pgp\"><\/script>\u2028  <div class=\"sl-embed\" style=\"position:relative;padding-bottom:calc(60.74% + 25px);width:100%;height:0;transform:scale(1)\">\u2028  <iframe loading=\"lazy\" class=\"sl-demo\" src=\"https:\/\/app.storylane.io\/share\/vnfvktz60pgp?embed=inline\" name=\"sl-embed\" allow=\"fullscreen\" allowfullscreen=\"\" style=\"position:absolute;top:0;left:0;width:100%!important;height:100%!important;border:1px solid rgba(63,95,172,0.35);box-shadow: 0px 0px 18px rgba(26, 19, 72, 0.15);border-radius:10px;box-sizing:border-box;\"><\/iframe>\u2028  <\/div>\u2028<\/div>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"relative p-4 bg-white shadow-lg-2 rounded-s overflow-hidden max-md:w-[710px] lg:rounded-m aspect-[710\/426] md:aspect-[1188\/713] body-medium text-text-primary-aaa hidden [.is-not-product_&#038;]:block\">Not product demo<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div\n\t\t\tclass=\"absolute bottom-0 -left-l\/l -right-l\/l z-[1] opacity-20 rounded-[100%_100%_0_0_\/_18%_18%_0_0] h-[260px] lg:h-[448px]\"\n\t\t\tstyle=\"background: linear-gradient(180deg, rgb(53, 95, 212) 0%, rgba(53, 95, 212, 0.00) 100%\"\n\t\t><\/div>\n\t\t<div\n\t\t\tclass=\"absolute bottom-0 -left-l\/l -right-l\/l z-0 rounded-[100%_100%_0_0_\/_18%_18%_0_0] h-[260px] lg:h-[448px]\"\n\t\t\tstyle=\"background: #000000\"\n\t\t><\/div>\n\t<\/section>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_8596d90f506761a6fe7b3ef7e069f520\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\n\n\n<section\n\tclass=\"hover-tabs\"\n\tdata-theme-block-id=\"block_fdefb991451b27e7969fb111f3467d05\"\n\tid=\"\"\n\tdata-module=\"hover-tabs\"\n>\n\t<div class=\"relative container !px-0\">\n\t\t<div class=\"hidden lg:flex absolute -top-[5%] xl:-top-[10%] right-[40px] -z-[1] js-color-bar\" data-aos=\"fade-down\" data-aos-delay=\"300\">\n\t\t\t\t\t<\/div>\n\t\t<div class=\"flex flex-col lg:flex-row lg:items-center overflow-hidden\">\n\t\t\t<div class=\"flex flex-col lg:gap-c\/m md:px-l\/xxl\">\n\t\t\t\t\t<div class=\"section-header lint-ignore\" style=\"\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"w-full xl:px-page-margin py-l\/m md:pt-0 lg:py-l\/m mx-auto text-center flex flex-col gap-c\/l\">\n\t\t\t\t\t\t\t\t<h2\t\t\t\tstyle=\"color: #0530A8\"\n\t\t\t\tclass=\"button-link-large !tracking-wider text-text-highlight-aaa flex flex-col md:flex-row items-center\n\t\t\t\tjustify-center gap-c\/s md:gap-c\/xs py-c\/s\"\n\t\t\t\tdata-aos=\"fade-down\"\n\t\t\t\t>\n\t\t\t\t<span\n\t\t\t\t\tclass=\"icon rounded-full flex items-center justify-center text-black [&#038;_svg]:w-[var(--Base-Grid-Grid-24)] [&#038;_svg]:h-[var(--Base-Grid-Grid-24)]\"\n\t\t\t\t\tstyle=\"color: #0530A8;background-color: #EEF0F6\"\n\t\t\t\t\taria-hidden=\"true\">\n\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\tSolutions WFM et CX de pointe pour les BPO\t\t\t<\/h2 >\n\t\t\t\n\t\t\t\t\t\t<h3\t\t\tstyle=\"color: #080F21\"\n\t\t\tclass=\"heading-large md:heading-large text-primary\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\tGestion intelligente et sans effort du centre de contact BPO\t\t<\/h3 >\n\t\t\n\t\t\t\t\t<div\n\t\t\t\tclass=\" text-navy-40\"\n\t\t\t\tstyle=\"color: #344679\"\n\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\t<div class=\"wysiwyg text-navy-40 aos-init aos-animate\" data-aos=\"fade-up\">\n<p>Vos clients d\u00e9pendent de vos \u00e9quipes. Calabrio ONE vous offre une suite enti\u00e8rement int\u00e9gr\u00e9e de solutions de pointe en mati\u00e8re de main-d&rsquo;\u0153uvre et d&rsquo;intelligence conversationnelle sur lesquelles vous pouvez compter.<\/p>\n<p>&nbsp;<\/p>\n<p>Am\u00e9liorez vos performances et d\u00e9bloquez la croissance avec des outils de gestion des effectifs robustes et fiables, une automatisation pilot\u00e9e par l&rsquo;IA et une v\u00e9ritable intelligence client qui \u00e9volue en fonction de vos besoins.<\/p>\n<\/div>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_fdefb991451b27e7969fb111f3467d05\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 64px !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 64px !important;\n\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 96px !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 96px !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\t\t\t\t\t\t\t\t\t<div class=\"relative flex flex-col w-screen md:hidden mt-c\/xxl pl-l\/xl\" data-aos=\"fade-left\" data-aos-duration=\"1000\">\n\t\t\t\t\t\t<div class=\"absolute -top-[120px] right-[40px] -z-[1] md:right-[100px] hover-tabs__bar js-color-bar\">\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"relative ml-[80px] pl-[35px] border-t-[5px] border-b-[5px] border--Background-Primary bg-background-inverse rounded-tl-[20px] rounded-bl-[20px]\">\n\t\t\t\t\t\t\t\t<div data-aos=\"fade-up\">\n\t<div class=\"js-wrap image lint-ignore\n\taspect-[240\/180] md:aspect-[400\/400] js-bg-image-trigger image--cover\t\" data-module=\"image\" data-bg-image=hover-tabs-bg-image-0>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2019\/06\/rethinkingwfm-1.jpg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2019\/06\/rethinkingwfm-1.jpg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2019\/06\/rethinkingwfm-1.jpg 364w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2019\/06\/rethinkingwfm-1-300x265.jpg 300w\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\thidden aspect-[240\/180] md:aspect-[400\/400] js-bg-image-trigger image--cover\t\" data-module=\"image\" data-bg-image=hover-tabs-bg-image-1>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/09\/calabrio-enables-contact-center-agent-productivity-1.jpg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/09\/calabrio-enables-contact-center-agent-productivity-1.jpg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/09\/calabrio-enables-contact-center-agent-productivity-1.jpg 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/09\/calabrio-enables-contact-center-agent-productivity-1-300x158.jpg 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/09\/calabrio-enables-contact-center-agent-productivity-1-768x405.jpg 768w\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\thidden aspect-[240\/180] md:aspect-[400\/400] js-bg-image-trigger image--cover\t\" data-module=\"image\" data-bg-image=hover-tabs-bg-image-2>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/03\/Conversational-intelligence-min.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/03\/Conversational-intelligence-min.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/03\/Conversational-intelligence-min.webp 2486w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/03\/Conversational-intelligence-min-300x196.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/03\/Conversational-intelligence-min-1024x671.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/03\/Conversational-intelligence-min-768x503.webp 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/03\/Conversational-intelligence-min-1536x1006.webp 1536w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/03\/Conversational-intelligence-min-2048x1341.webp 2048w\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\thidden aspect-[240\/180] md:aspect-[400\/400] js-bg-image-trigger image--cover\t\" data-module=\"image\" data-bg-image=hover-tabs-bg-image-3>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2019\/07\/shutterstock_1067521955_Insights_890x415.png\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2019\/07\/shutterstock_1067521955_Insights_890x415.png\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2019\/07\/shutterstock_1067521955_Insights_890x415.png 890w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2019\/07\/shutterstock_1067521955_Insights_890x415-300x140.png 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2019\/07\/shutterstock_1067521955_Insights_890x415-768x358.png 768w\" alt=\"\" ><\/div>\n\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"w-full bg-white\">\n\t\t\t\t\t\t\t<div class=\"flex hover-tabs__images hover-tabs__images--4\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\n\t<section\n\tclass=\"swiper  w-full js-hover-tabs-swiper\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1.8,\"allowTouchMove\":false,\"breakpoints\":{\"1024\":{\"slidesPerView\":1.1},\"1440\":{\"slidesPerView\":1.8}}}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper\">\n\t\n<div class=\"swiper-slide w-[95px] min-w-[95px] h-[100px] sm:w-[226px] sm:min-w-[226px] sm:h-[240px] sm:min-h-[240px] transition-transform duration-[800ms] ease-linear hover-tabs__image js-image-trigger -ml-[1px] active\" data-image=\"hover-tabs-image-0\">\n\t<div class=\"w-full h-full bg-white border border-stroke-primary\" data-aos=\"fade-up\" data-aos-delay=\"0\">\n\t\t\t\t\t\t\n\t<div class=\"w-full h-full lottie\" data-url=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/04\/Card-1-1.json\" data-loop=\"1\" data-module=\"lottie\"\n\tdata-tab-toggle-id=heading-block_fdefb991451b27e7969fb111f3467d05-0><\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n<div class=\"swiper-slide w-[95px] min-w-[95px] h-[100px] sm:w-[226px] sm:min-w-[226px] sm:h-[240px] sm:min-h-[240px] transition-transform duration-[800ms] ease-linear hover-tabs__image js-image-trigger -ml-[1px]\" data-image=\"hover-tabs-image-1\">\n\t<div class=\"w-full h-full bg-white border border-stroke-primary\" data-aos=\"fade-up\" data-aos-delay=\"50\">\n\t\t\t\t\t\t\n\t<div class=\"w-full h-full lottie\" data-url=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/04\/Card-2-1.json\" data-loop=\"1\" data-module=\"lottie\"\n\tdata-tab-toggle-id=heading-block_fdefb991451b27e7969fb111f3467d05-1><\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n<div class=\"swiper-slide w-[95px] min-w-[95px] h-[100px] sm:w-[226px] sm:min-w-[226px] sm:h-[240px] sm:min-h-[240px] transition-transform duration-[800ms] ease-linear hover-tabs__image js-image-trigger -ml-[1px]\" data-image=\"hover-tabs-image-2\">\n\t<div class=\"w-full h-full bg-white border border-stroke-primary\" data-aos=\"fade-up\" data-aos-delay=\"100\">\n\t\t\t\t\t\t\n\t<div class=\"w-full h-full lottie\" data-url=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/04\/Card-1-1.json\" data-loop=\"1\" data-module=\"lottie\"\n\tdata-tab-toggle-id=heading-block_fdefb991451b27e7969fb111f3467d05-2><\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n<div class=\"swiper-slide w-[95px] min-w-[95px] h-[100px] sm:w-[226px] sm:min-w-[226px] sm:h-[240px] sm:min-h-[240px] transition-transform duration-[800ms] ease-linear hover-tabs__image js-image-trigger -ml-[1px]\" data-image=\"hover-tabs-image-3\">\n\t<div class=\"w-full h-full bg-white border border-stroke-primary\" data-aos=\"fade-up\" data-aos-delay=\"150\">\n\t\t\t\t\t\t\n\t<div class=\"w-full h-full lottie\" data-url=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/04\/Card-1-1.json\" data-loop=\"1\" data-module=\"lottie\"\n\tdata-tab-toggle-id=heading-block_fdefb991451b27e7969fb111f3467d05-3><\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\t\n\t\t\n\t\n\t\t<\/section>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<section\n\t\tclass=\"accordions w-full\"\n\t\tdata-module=\"accordions\"\n\t\tdata-multi-collapse=\"false\"\n\t>\n\t\t<div class=\"flex flex-col\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\tclass=\"group py-c\/m md:py-c\/l border-b border-stroke-tertiary has-[.active]:border-[var(--System-Colors-Blue-50)] has-[.active]:text-[var(--System-Colors-Blue-50)]  active\"\n\t\t\t>\n\t\t\t\t<h2 class=\"body-large md:subhead-medium\">\n\t\t\t\t<button\n\t\t\t\t\ttype=\"button\"\n\t\t\t\t\tid=\"heading-block_fdefb991451b27e7969fb111f3467d05-0\"\n\t\t\t\t\tclass=\"accordion-button flex items-center justify-between w-full active\"\n\t\t\t\t\tdata-toggle=\"collapse\"\n\t\t\t\t\tdata-index=\"0\"\n\t\t\t\t\tdata-target=\"content-block_fdefb991451b27e7969fb111f3467d05-0\"\n\t\t\t\t\taria-expanded=\"true\"\n\t\t\t\t\taria-controls=\"content-block_fdefb991451b27e7969fb111f3467d05-0\"\n\t\t\t\t\tdata-accordion-heading=\"\"\n\t\t\t\t\tstyle=\"color: h3;\"\n\t\t\t\t>\n\t\t\t\t\t<span class=\"accordion-heading mr-c\/m text-left subhead-medium md:body-large lg:subhead-medium\">\n\t\t\t\t\t\tOptimisez votre efficacit\u00e9 avec le WFM le plus avanc\u00e9 au monde\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"md:hidden accordion-icon transition-transform duration-1000 ease-in-out transform group-[.active]:hidden rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Instance\">\n<path id=\"Icon\" d=\"M9.5 4.39453V14.8945M4.25 9.64453H14.75\" stroke=\"#080F21\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"md:!hidden accordion-icon transition-transform duration-1000 ease-in-out transform hidden group-[.active]:block rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Instance\">\n<path id=\"Icon\" d=\"M4.25 9.64453H14.75\" stroke=\"#080F21\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"hidden md:block accordion-icon group-[.active]:bg-background-accent group-[.active]:rotate-90 transition-transform duration-300 transform rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"17\" height=\"17\" viewBox=\"0 0 17 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M3.83398 8.17008H13.1673M13.1673 8.17008L8.50065 3.50342M13.1673 8.17008L8.50065 12.8368\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/button>\n\t\t\t<\/h2>\n\t\t\t<div\n\t\t\t\tid=\"content-block_fdefb991451b27e7969fb111f3467d05-0\"\n\t\t\t\tclass=\" overflow-hidden transition-all duration-300 ease-in-out group-[.active]:mt-c\/s group-[.active]:mb-c\/m md:mb-0 lint-ignore !mb-0 body-small\"\n\t\t\t\trole=\"region\"\n\t\t\t\tdata-accordion-content\n\t\t\t\taria-labelledby=\"heading-block_fdefb991451b27e7969fb111f3467d05-0\"\n\t\t\t>\n\t\t\t\t<div\n\t\t\t\t\tclass=\"block w-full wysiwyg--small text-text-primary-aaa\"\n\t\t\t\t\tstyle=\"color: Gestion intelligente et sans effort du centre de contact BPO;\"\n\t\t\t\t>\n\t\t\t\t\t<p>Automatisez les pr\u00e9visions et optimisez la planification afin d&rsquo;\u00e9liminer la complexit\u00e9 et de fournir des services sur l&rsquo;ensemble des canaux, des comp\u00e9tences et des fuseaux horaires.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\tclass=\"group py-c\/m md:py-c\/l border-b border-stroke-tertiary has-[.active]:border-[var(--System-Colors-Blue-50)] has-[.active]:text-[var(--System-Colors-Blue-50)] \"\n\t\t\t>\n\t\t\t\t<h2 class=\"body-large md:subhead-medium\">\n\t\t\t\t<button\n\t\t\t\t\ttype=\"button\"\n\t\t\t\t\tid=\"heading-block_fdefb991451b27e7969fb111f3467d05-1\"\n\t\t\t\t\tclass=\"accordion-button flex items-center justify-between w-full\"\n\t\t\t\t\tdata-toggle=\"collapse\"\n\t\t\t\t\tdata-index=\"1\"\n\t\t\t\t\tdata-target=\"content-block_fdefb991451b27e7969fb111f3467d05-1\"\n\t\t\t\t\taria-expanded=\"true\"\n\t\t\t\t\taria-controls=\"content-block_fdefb991451b27e7969fb111f3467d05-1\"\n\t\t\t\t\tdata-accordion-heading=\"\"\n\t\t\t\t\tstyle=\"color: h3;\"\n\t\t\t\t>\n\t\t\t\t\t<span class=\"accordion-heading mr-c\/m text-left subhead-medium md:body-large lg:subhead-medium\">\n\t\t\t\t\t\tDonner aux agents des outils faciles \u00e0 utiliser\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"md:hidden accordion-icon transition-transform duration-1000 ease-in-out transform group-[.active]:hidden rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Instance\">\n<path id=\"Icon\" d=\"M9.5 4.39453V14.8945M4.25 9.64453H14.75\" stroke=\"#080F21\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"md:!hidden accordion-icon transition-transform duration-1000 ease-in-out transform hidden group-[.active]:block rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Instance\">\n<path id=\"Icon\" d=\"M4.25 9.64453H14.75\" stroke=\"#080F21\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"hidden md:block accordion-icon group-[.active]:bg-background-accent group-[.active]:rotate-90 transition-transform duration-300 transform rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"17\" height=\"17\" viewBox=\"0 0 17 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M3.83398 8.17008H13.1673M13.1673 8.17008L8.50065 3.50342M13.1673 8.17008L8.50065 12.8368\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/button>\n\t\t\t<\/h2>\n\t\t\t<div\n\t\t\t\tid=\"content-block_fdefb991451b27e7969fb111f3467d05-1\"\n\t\t\t\tclass=\"max-h-0 overflow-hidden transition-all duration-300 ease-in-out group-[.active]:mt-c\/s group-[.active]:mb-c\/m md:mb-0 lint-ignore !mb-0 body-small\"\n\t\t\t\trole=\"region\"\n\t\t\t\tdata-accordion-content\n\t\t\t\taria-labelledby=\"heading-block_fdefb991451b27e7969fb111f3467d05-1\"\n\t\t\t>\n\t\t\t\t<div\n\t\t\t\t\tclass=\"block w-full wysiwyg--small text-text-primary-aaa\"\n\t\t\t\t\tstyle=\"color: Gestion intelligente et sans effort du centre de contact BPO;\"\n\t\t\t\t>\n\t\t\t\t\t<p>Favorisez une productivit\u00e9 optimale et conservez vos meilleurs agents gr\u00e2ce \u00e0 la suite que ces derniers appr\u00e9cient le plus. Donnez aux \u00e9quipes de premi\u00e8re ligne les moyens de s&rsquo;organiser elles-m\u00eames, d&rsquo;\u00e9quilibrer leur charge de travail, d&rsquo;utiliser des outils de formation pilot\u00e9s par l&rsquo;IA et d&rsquo;obtenir des informations personnalis\u00e9es, exactement l\u00e0 et quand elles en ont le plus besoin.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\tclass=\"group py-c\/m md:py-c\/l border-b border-stroke-tertiary has-[.active]:border-[var(--System-Colors-Blue-50)] has-[.active]:text-[var(--System-Colors-Blue-50)] \"\n\t\t\t>\n\t\t\t\t<h2 class=\"body-large md:subhead-medium\">\n\t\t\t\t<button\n\t\t\t\t\ttype=\"button\"\n\t\t\t\t\tid=\"heading-block_fdefb991451b27e7969fb111f3467d05-2\"\n\t\t\t\t\tclass=\"accordion-button flex items-center justify-between w-full\"\n\t\t\t\t\tdata-toggle=\"collapse\"\n\t\t\t\t\tdata-index=\"2\"\n\t\t\t\t\tdata-target=\"content-block_fdefb991451b27e7969fb111f3467d05-2\"\n\t\t\t\t\taria-expanded=\"true\"\n\t\t\t\t\taria-controls=\"content-block_fdefb991451b27e7969fb111f3467d05-2\"\n\t\t\t\t\tdata-accordion-heading=\"\"\n\t\t\t\t\tstyle=\"color: h3;\"\n\t\t\t\t>\n\t\t\t\t\t<span class=\"accordion-heading mr-c\/m text-left subhead-medium md:body-large lg:subhead-medium\">\n\t\t\t\t\t\tFaites de chaque interaction votre avantage concurrentiel\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"md:hidden accordion-icon transition-transform duration-1000 ease-in-out transform group-[.active]:hidden rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Instance\">\n<path id=\"Icon\" d=\"M9.5 4.39453V14.8945M4.25 9.64453H14.75\" stroke=\"#080F21\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"md:!hidden accordion-icon transition-transform duration-1000 ease-in-out transform hidden group-[.active]:block rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Instance\">\n<path id=\"Icon\" d=\"M4.25 9.64453H14.75\" stroke=\"#080F21\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"hidden md:block accordion-icon group-[.active]:bg-background-accent group-[.active]:rotate-90 transition-transform duration-300 transform rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"17\" height=\"17\" viewBox=\"0 0 17 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M3.83398 8.17008H13.1673M13.1673 8.17008L8.50065 3.50342M13.1673 8.17008L8.50065 12.8368\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/button>\n\t\t\t<\/h2>\n\t\t\t<div\n\t\t\t\tid=\"content-block_fdefb991451b27e7969fb111f3467d05-2\"\n\t\t\t\tclass=\"max-h-0 overflow-hidden transition-all duration-300 ease-in-out group-[.active]:mt-c\/s group-[.active]:mb-c\/m md:mb-0 lint-ignore !mb-0 body-small\"\n\t\t\t\trole=\"region\"\n\t\t\t\tdata-accordion-content\n\t\t\t\taria-labelledby=\"heading-block_fdefb991451b27e7969fb111f3467d05-2\"\n\t\t\t>\n\t\t\t\t<div\n\t\t\t\t\tclass=\"block w-full wysiwyg--small text-text-primary-aaa\"\n\t\t\t\t\tstyle=\"color: Gestion intelligente et sans effort du centre de contact BPO;\"\n\t\t\t\t>\n\t\t\t\t\t<p>\u00c9liminez vos angles morts en mati\u00e8re de CX gr\u00e2ce \u00e0 la gestion de la qualit\u00e9 et \u00e0 l&rsquo;analyse aliment\u00e9es par l&rsquo;IA. Analysez 100 % de vos interactions et faites appara\u00eetre instantan\u00e9ment les probl\u00e8mes, les tendances et les informations les plus importants afin d&rsquo;acc\u00e9l\u00e9rer les am\u00e9liorations et d&rsquo;accro\u00eetre l&rsquo;impact sur l&rsquo;entreprise.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\tclass=\"group py-c\/m md:py-c\/l border-b border-stroke-tertiary has-[.active]:border-[var(--System-Colors-Blue-50)] has-[.active]:text-[var(--System-Colors-Blue-50)] \"\n\t\t\t>\n\t\t\t\t<h2 class=\"body-large md:subhead-medium\">\n\t\t\t\t<button\n\t\t\t\t\ttype=\"button\"\n\t\t\t\t\tid=\"heading-block_fdefb991451b27e7969fb111f3467d05-3\"\n\t\t\t\t\tclass=\"accordion-button flex items-center justify-between w-full\"\n\t\t\t\t\tdata-toggle=\"collapse\"\n\t\t\t\t\tdata-index=\"3\"\n\t\t\t\t\tdata-target=\"content-block_fdefb991451b27e7969fb111f3467d05-3\"\n\t\t\t\t\taria-expanded=\"true\"\n\t\t\t\t\taria-controls=\"content-block_fdefb991451b27e7969fb111f3467d05-3\"\n\t\t\t\t\tdata-accordion-heading=\"\"\n\t\t\t\t\tstyle=\"color: h3;\"\n\t\t\t\t>\n\t\t\t\t\t<span class=\"accordion-heading mr-c\/m text-left subhead-medium md:body-large lg:subhead-medium\">\n\t\t\t\t\t\tVoir l&#039;image compl\u00e8te de votre performance\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"md:hidden accordion-icon transition-transform duration-1000 ease-in-out transform group-[.active]:hidden rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Instance\">\n<path id=\"Icon\" d=\"M9.5 4.39453V14.8945M4.25 9.64453H14.75\" stroke=\"#080F21\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"md:!hidden accordion-icon transition-transform duration-1000 ease-in-out transform hidden group-[.active]:block rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Instance\">\n<path id=\"Icon\" d=\"M4.25 9.64453H14.75\" stroke=\"#080F21\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span\n\t\t\t\t\t\tclass=\"hidden md:block accordion-icon group-[.active]:bg-background-accent group-[.active]:rotate-90 transition-transform duration-300 transform rounded-full bg-background-secondary p-c\/xs\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<svg width=\"17\" height=\"17\" viewBox=\"0 0 17 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M3.83398 8.17008H13.1673M13.1673 8.17008L8.50065 3.50342M13.1673 8.17008L8.50065 12.8368\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/button>\n\t\t\t<\/h2>\n\t\t\t<div\n\t\t\t\tid=\"content-block_fdefb991451b27e7969fb111f3467d05-3\"\n\t\t\t\tclass=\"max-h-0 overflow-hidden transition-all duration-300 ease-in-out group-[.active]:mt-c\/s group-[.active]:mb-c\/m md:mb-0 lint-ignore !mb-0 body-small\"\n\t\t\t\trole=\"region\"\n\t\t\t\tdata-accordion-content\n\t\t\t\taria-labelledby=\"heading-block_fdefb991451b27e7969fb111f3467d05-3\"\n\t\t\t>\n\t\t\t\t<div\n\t\t\t\t\tclass=\"block w-full wysiwyg--small text-text-primary-aaa\"\n\t\t\t\t\tstyle=\"color: Gestion intelligente et sans effort du centre de contact BPO;\"\n\t\t\t\t>\n\t\t\t\t\t<p>Cessez de prendre des d\u00e9cisions dans l&rsquo;obscurit\u00e9. Connectez les donn\u00e9es relatives au personnel, \u00e0 la qualit\u00e9 et \u00e0 l&rsquo;exp\u00e9rience client afin d&rsquo;obtenir une vision globale de votre centre de contact. Ancrez vos d\u00e9cisions dans les param\u00e8tres qui comptent le plus pour votre entreprise, et apportez des am\u00e9liorations qui vous permettront d&rsquo;atteindre vos objectifs.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t<\/section>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex py-c\/s px-page-margin md:mt-c\/xxl md:p-0 md:pb-[6px] js-accordion-button active\" data-accordion-index=\"0\">\n\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-primary w-full lg:w-auto !shadow-none\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/reservez-une-demonstration\/\" title=\"R\u00e9servez une d\u00e9monstration\" aria-label=\"R\u00e9servez une d\u00e9monstration\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text\">R\u00e9servez une d\u00e9monstration<\/span>\n\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex py-c\/s px-page-margin md:mt-c\/xxl md:p-0 md:pb-[6px] js-accordion-button hidden\" data-accordion-index=\"1\">\n\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-primary w-full lg:w-auto !shadow-none\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/reservez-une-demonstration\/\" title=\"R\u00e9servez une d\u00e9monstration\" aria-label=\"R\u00e9servez une d\u00e9monstration\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text\">R\u00e9servez une d\u00e9monstration<\/span>\n\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex py-c\/s px-page-margin md:mt-c\/xxl md:p-0 md:pb-[6px] js-accordion-button hidden\" data-accordion-index=\"2\">\n\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-primary w-full lg:w-auto !shadow-none\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/reservez-une-demonstration\/\" title=\"R\u00e9servez une d\u00e9monstration\" aria-label=\"R\u00e9servez une d\u00e9monstration\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text\">R\u00e9servez une d\u00e9monstration<\/span>\n\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex py-c\/s px-page-margin md:mt-c\/xxl md:p-0 md:pb-[6px] js-accordion-button hidden\" data-accordion-index=\"3\">\n\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-primary w-full lg:w-auto !shadow-none\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/reservez-une-demonstration\/\" title=\"R\u00e9servez une d\u00e9monstration\" aria-label=\"R\u00e9servez une d\u00e9monstration\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text\">R\u00e9servez une d\u00e9monstration<\/span>\n\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div class=\"relative hidden md:flex flex-col max-w-[85%] lg:max-w-[40%] xl:max-w-[560px] ml-auto pt-48 lg:pt-0 pl-l\/xl\" data-aos=\"fade-left\" data-aos-duration=\"1000\">\n\t\t\t\t<div class=\"hidden md:flex lg:hidden absolute top-[40px] right-[40px] -z-[1] js-color-bar\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"relative pl-l\/xl border-t-[10px] border-b-[10px] border--Background-Primary bg-background-inverse rounded-tl-[20px] rounded-bl-[20px]\">\n\t\t\t\t\t<div class=\"absolute top-[10px] left-[16px]\"><svg width=\"49\" height=\"49\" viewBox=\"0 0 49 49\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M36.5 28.0182C34.8655 32.9354 30.2034 36.4941 24.6931 36.4941C17.8241 36.4941 12.2586 30.9768 12.2586 24.1699C12.2586 17.363 17.8172 11.8458 24.6862 11.8458C30.1966 11.8458 34.8655 15.3975 36.4931 20.3216H44.4931C42.6862 11.1147 34.5069 4.16992 24.6862 4.16992C13.5414 4.16992 4.5 13.1216 4.5 24.1699C4.5 35.2182 13.5414 44.1699 24.6862 44.1699C34.5069 44.1699 42.6862 37.2251 44.5 28.0182H36.5Z\" fill=\"#E3120A\"\/>\n<path d=\"M31.6041 24.0114C30.0731 23.8321 28.011 23.1562 26.6593 21.6734C25.6317 20.5493 24.8524 18.8941 24.6593 17.2734H24.3421C24.1558 18.8941 23.3696 20.5493 22.3421 21.6734C20.9903 23.1562 18.9283 23.8321 17.3972 24.0114C16.6386 24.101 15.5352 24.1217 15.5352 24.1217V24.2183C15.5352 24.2183 16.6455 24.239 17.3972 24.3286C18.9283 24.5079 20.9903 25.1838 22.3421 26.6665C23.3696 27.7907 24.149 29.4458 24.3421 31.0665H24.6593C24.8455 29.4458 25.6317 27.7907 26.6593 26.6665C28.011 25.1838 30.0731 24.5079 31.6041 24.3286C32.3627 24.239 33.4662 24.2183 33.4662 24.2183V24.1217C33.4662 24.1217 32.3558 24.101 31.6041 24.0114Z\" fill=\"white\"\/>\n<\/svg>\n<\/div>\n\t\t\t\t\t\t<div data-aos=\"fade-up\">\n\t<div class=\"js-wrap image lint-ignore\n\taspect-[240\/180] md:aspect-[400\/400] js-bg-image-trigger image--cover\t\" data-module=\"image\" data-bg-image=hover-tabs-bg-image-0>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2019\/06\/rethinkingwfm-1.jpg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2019\/06\/rethinkingwfm-1.jpg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2019\/06\/rethinkingwfm-1.jpg 364w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2019\/06\/rethinkingwfm-1-300x265.jpg 300w\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\thidden aspect-[240\/180] md:aspect-[400\/400] js-bg-image-trigger image--cover\t\" data-module=\"image\" data-bg-image=hover-tabs-bg-image-1>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/09\/calabrio-enables-contact-center-agent-productivity-1.jpg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/09\/calabrio-enables-contact-center-agent-productivity-1.jpg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/09\/calabrio-enables-contact-center-agent-productivity-1.jpg 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/09\/calabrio-enables-contact-center-agent-productivity-1-300x158.jpg 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/09\/calabrio-enables-contact-center-agent-productivity-1-768x405.jpg 768w\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\thidden aspect-[240\/180] md:aspect-[400\/400] js-bg-image-trigger image--cover\t\" data-module=\"image\" data-bg-image=hover-tabs-bg-image-2>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/03\/Conversational-intelligence-min.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/03\/Conversational-intelligence-min.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/03\/Conversational-intelligence-min.webp 2486w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/03\/Conversational-intelligence-min-300x196.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/03\/Conversational-intelligence-min-1024x671.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/03\/Conversational-intelligence-min-768x503.webp 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/03\/Conversational-intelligence-min-1536x1006.webp 1536w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/03\/Conversational-intelligence-min-2048x1341.webp 2048w\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\thidden aspect-[240\/180] md:aspect-[400\/400] js-bg-image-trigger image--cover\t\" data-module=\"image\" data-bg-image=hover-tabs-bg-image-3>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2019\/07\/shutterstock_1067521955_Insights_890x415.png\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2019\/07\/shutterstock_1067521955_Insights_890x415.png\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2019\/07\/shutterstock_1067521955_Insights_890x415.png 890w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2019\/07\/shutterstock_1067521955_Insights_890x415-300x140.png 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2019\/07\/shutterstock_1067521955_Insights_890x415-768x358.png 768w\" alt=\"\" ><\/div>\n\t<\/div>\n\t\t<div class=\"w-full bg-white\">\n\t\t\t\t\t\t\t<div class=\"flex hover-tabs__images hover-tabs__images--4\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\n\t<section\n\tclass=\"swiper  w-full js-hover-tabs-swiper\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1.8,\"allowTouchMove\":false,\"breakpoints\":{\"1024\":{\"slidesPerView\":1.1},\"1440\":{\"slidesPerView\":1.8}}}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper\">\n\t\n<div class=\"swiper-slide w-[95px] min-w-[95px] h-[100px] sm:w-[226px] sm:min-w-[226px] sm:h-[240px] sm:min-h-[240px] transition-transform duration-[800ms] ease-linear hover-tabs__image js-image-trigger -ml-[1px] active\" data-image=\"hover-tabs-image-0\">\n\t<div class=\"w-full h-full bg-white border border-stroke-primary\" data-aos=\"fade-up\" data-aos-delay=\"0\">\n\t\t\t\t\t\t\n\t<div class=\"w-full h-full lottie\" data-url=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/04\/Card-1-1.json\" data-loop=\"1\" data-module=\"lottie\"\n\tdata-tab-toggle-id=heading-block_fdefb991451b27e7969fb111f3467d05-0><\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n<div class=\"swiper-slide w-[95px] min-w-[95px] h-[100px] sm:w-[226px] sm:min-w-[226px] sm:h-[240px] sm:min-h-[240px] transition-transform duration-[800ms] ease-linear hover-tabs__image js-image-trigger -ml-[1px]\" data-image=\"hover-tabs-image-1\">\n\t<div class=\"w-full h-full bg-white border border-stroke-primary\" data-aos=\"fade-up\" data-aos-delay=\"50\">\n\t\t\t\t\t\t\n\t<div class=\"w-full h-full lottie\" data-url=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/04\/Card-2-1.json\" data-loop=\"1\" data-module=\"lottie\"\n\tdata-tab-toggle-id=heading-block_fdefb991451b27e7969fb111f3467d05-1><\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n<div class=\"swiper-slide w-[95px] min-w-[95px] h-[100px] sm:w-[226px] sm:min-w-[226px] sm:h-[240px] sm:min-h-[240px] transition-transform duration-[800ms] ease-linear hover-tabs__image js-image-trigger -ml-[1px]\" data-image=\"hover-tabs-image-2\">\n\t<div class=\"w-full h-full bg-white border border-stroke-primary\" data-aos=\"fade-up\" data-aos-delay=\"100\">\n\t\t\t\t\t\t\n\t<div class=\"w-full h-full lottie\" data-url=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/04\/Card-1-1.json\" data-loop=\"1\" data-module=\"lottie\"\n\tdata-tab-toggle-id=heading-block_fdefb991451b27e7969fb111f3467d05-2><\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n<div class=\"swiper-slide w-[95px] min-w-[95px] h-[100px] sm:w-[226px] sm:min-w-[226px] sm:h-[240px] sm:min-h-[240px] transition-transform duration-[800ms] ease-linear hover-tabs__image js-image-trigger -ml-[1px]\" data-image=\"hover-tabs-image-3\">\n\t<div class=\"w-full h-full bg-white border border-stroke-primary\" data-aos=\"fade-up\" data-aos-delay=\"150\">\n\t\t\t\t\t\t\n\t<div class=\"w-full h-full lottie\" data-url=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/04\/Card-1-1.json\" data-loop=\"1\" data-module=\"lottie\"\n\tdata-tab-toggle-id=heading-block_fdefb991451b27e7969fb111f3467d05-3><\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\t\n\t\t\n\t\n\t\t<\/section>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_fdefb991451b27e7969fb111f3467d05\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 64px !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 64px !important;\n\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 96px !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 96px !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\n\n<section\n\tid=\"\"\n\tclass=\"flex flex-col lg:flex-row\"\n\tdata-theme-block-id=\"block_71d5b08fa2ce77b2819118f24356b990\"\n\tdata-aos=\"fade-up\"\n>\n\t\n\t\t<div style=\"background-color: #080F21\" class=\"flex justify-center items-center w-full lg:w-1\/2\">\n\t\t\n\t<div class=\"w-full aspect-[131\/119] md:aspect-[744\/403] lg:h-full lg:aspect-[360\/211] xxl:ml-[60px] xxl:mr-[59px] xxl:aspect-[841\/422] lottie\" data-url=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/04\/Calabrio-Parteners-With-BG.json\" data-loop=\"1\" data-module=\"lottie\"\n\tdata-tab-toggle-id=><\/div>\n\t<\/div>\n\t\n\t\t\t<div style=\"background-color: #080F21\" class=\"flex flex-col w-full lg:w-1\/2 justify-center gap-c\/m p-l\/xl lg:p-l\/xxl\">\n\t\t\t\t\t\t\t<div class=\"flex flex-col gap-c\/m pb-c\/m\">\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"eyebrow flex py-c\/s gap-c\/s\">\n\t\t\t\t\t\t\t<span class=\"eyebrow__icon icon text-background-secondary flex items-center rounded-full bg-stroke-primary\"\n\t\t\t\t\t\t\taria-hidden=\"true\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span class=\"eyebrow__content subhead-small text-background-highlight\">Calculateur de retour sur investissement<\/span>\n\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h2 style=\"color: #FFFFFF\" class=\"heading-xs break-words overflow-ellipsis line-clamp-3\">\n\t\t\t\t\t\t\tD\u00e9couvrez la diff\u00e9rence Calabrio ONE\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<span style=\"color: #C4CDE3\" class=\"wysiwyg\"><p><span class=\"TextRun SCXW5043243 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW5043243 BCX0\">Dot\u00e9 des moyens d&rsquo;action <\/span><span class=\"NormalTextRun SCXW5043243 BCX0\">la main-d&rsquo;\u0153uvre la plus <\/span><\/span><span class=\"TextRun Highlight SCXW5043243 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW5043243 BCX0\">la plus avanc\u00e9e au monde<\/span><span class=\"NormalTextRun SCXW5043243 BCX0\"> la plus avanc\u00e9e au monde<\/span><\/span><span class=\"TextRun SCXW5043243 BCX0\" lang=\"EN-US\" data-contrast=\"auto\" xml:lang=\"EN-US\"><span class=\"NormalTextRun SCXW5043243 BCX0\">que<\/span><span class=\"NormalTextRun SCXW5043243 BCX0\"> pourrait faire votre<\/span> <span class=\"NormalTextRun SCXW5043243 BCX0\">main-d&rsquo;\u0153uvre<\/span><span class=\"NormalTextRun SCXW5043243 BCX0\">, <\/span> <span class=\"NormalTextRun SCXW5043243 BCX0\">pour votre entreprise ? Utilisez notre calculateur de retour sur investissement pour savoir<\/span> <span class=\"NormalTextRun SCXW5043243 BCX0\">la <\/span><span class=\"NormalTextRun SCXW5043243 BCX0\">la diff\u00e9rence que seul<\/span><span class=\"NormalTextRun SCXW5043243 BCX0\"> Calabrio ONE.<\/span><\/span><\/p>\n<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"flex flex-col py-c\/s items-start\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-tertiary btn-tertiary--left-align text-background-primary\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/calculateur-deconomies-calabrio-one-suite-wide\/\" title=\"Calculez votre retour sur investissement\" aria-label=\"Calculez votre retour sur investissement\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore text-text-action\"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Calculez votre retour sur investissement<\/span>\n\t<\/a>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_71d5b08fa2ce77b2819118f24356b990\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\n\n<section\n\tid=\"\"\n\tdata-theme-block-id=\"block_2720ffbecf7e3f3b6ba318a707f0fbb8\"\n\tstyle=\"\"\n\t>\n\t\t<div class=\"section-header lint-ignore\" style=\"\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"w-full xl:px-page-margin py-l\/m md:pt-0 lg:py-l\/m mx-auto text-center flex flex-col gap-c\/l\">\n\t\t\t\t\t\t\t\t<h2\t\t\t\tstyle=\"\"\n\t\t\t\tclass=\"button-link-large !tracking-wider text-text-highlight-aaa flex flex-col md:flex-row items-center\n\t\t\t\tjustify-center gap-c\/s md:gap-c\/xs py-c\/s\"\n\t\t\t\tdata-aos=\"fade-down\"\n\t\t\t\t>\n\t\t\t\t<span\n\t\t\t\t\tclass=\"icon rounded-full flex items-center justify-center text-black [&#038;_svg]:w-[var(--Base-Grid-Grid-24)] [&#038;_svg]:h-[var(--Base-Grid-Grid-24)]\"\n\t\t\t\t\tstyle=\"color: #080F21;background-color: #EEF0F6\"\n\t\t\t\t\taria-hidden=\"true\">\n\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\tSolutions modernes de centres de contact BPO\t\t\t<\/h2 >\n\t\t\t\n\t\t\t\t\t\t<h3\t\t\tstyle=\"color: #080F21\"\n\t\t\tclass=\"heading-medium text-primary\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\tDes outils pour comprendre et enrichir chaque interaction\t\t<\/h3 >\n\t\t\n\t\t\t\t\t<div\n\t\t\t\tclass=\"wysiwyg text-navy-40\"\n\t\t\t\tstyle=\"color: #344679\"\n\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\t<p>Transformez le fonctionnement de votre centre de contact. Transformez la fa\u00e7on dont vos clients per\u00e7oivent votre marque.<\/p>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_2720ffbecf7e3f3b6ba318a707f0fbb8\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 24px !important;\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_2720ffbecf7e3f3b6ba318a707f0fbb8\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 24px !important;\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\n\n\t<section\n\t\tid=\"\"\n\t\tclass=\"features-tabs container\"\n\t\tdata-theme-block-id=\"block_36f70a14f8e18086dbfd7b8456afb4df\"\n\t\tdata-aos=\"fade-up\"\n\t>\n\t\t\n\t<section\n\t\tclass=\"tabs\"\n\t\tdata-module=\"tabs\">\n\t\t<div class=\"nav-tabs flex flex-col justify-center  lg:w-[calc(100vw-110px)] lg:-ml-[65px] px-0\">\n\t\t\t<div\n\t\t\t\tclass=\"relative hidden flex-col items-center justify-center w-full py-c\/m border-t-0.5 border-solid border-stroke-tertiary lg:flex lg:flex-row items-stretch lint-ignore\"\n\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\trole=\"tab\"\n\t\t\t\t\t\t\tclass=\"nav-tabs__button group js-btn-tab flex items-center justify-center w-full min-h-12 px-c\/l py-c\/m subhead-xs text-text-secondary-aa transition-[background] [&amp;.is-active]:text-text-highlight-aaa [&amp;.is-active]:bg-background-secondary xl:w-auto xl:hover:bg-background-secondary max-lg:transition-[opacity,height] max-lg:duration-300 max-lg:opacity-0 max-lg:h-0 max-lg:[.is-active-dropdown_&amp;]:opacity-100 max-lg:[.is-active-dropdown_&amp;]:h-12 is-active\"\n\t\t\t\t\t\t\tdata-tab=\"tab-panel-0\"\n\t\t\t\t\t\t\tdata-title=\"Gestion du personnel\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t\t<span class=\"inline-flex w-0 -mt-0.5 opacity-0 duration-500 \">\n\t\t\t\t\t\t\t\t<svg width=\"16\" height=\"17\" viewBox=\"0 0 16 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M3.33333 6.66992V12.0033M6.33333 6.66992V12.0033M9.66667 6.66992V12.0033M12.6667 6.66992V12.0033M2 13.0699L2 13.6033C2 13.9766 2 14.1633 2.07266 14.3059C2.13658 14.4314 2.23856 14.5333 2.36401 14.5973C2.50661 14.6699 2.6933 14.6699 3.06667 14.6699H12.9333C13.3067 14.6699 13.4934 14.6699 13.636 14.5973C13.7614 14.5333 13.8634 14.4314 13.9273 14.3059C14 14.1633 14 13.9766 14 13.6033V13.0699C14 12.6966 14 12.5099 13.9273 12.3673C13.8634 12.2418 13.7614 12.1398 13.636 12.0759C13.4934 12.0033 13.3067 12.0033 12.9333 12.0033H3.06667C2.6933 12.0033 2.50661 12.0033 2.36401 12.0759C2.23857 12.1398 2.13658 12.2418 2.07266 12.3673C2 12.5099 2 12.6966 2 13.0699ZM7.76861 2.72135L2.83527 3.81764C2.53723 3.88387 2.38821 3.91699 2.27698 3.99713C2.17886 4.06781 2.10182 4.16386 2.0541 4.27497C2 4.40094 2 4.5536 2 4.85891L2 5.60326C2 5.97663 2 6.16331 2.07266 6.30592C2.13658 6.43136 2.23856 6.53335 2.36401 6.59726C2.50661 6.66992 2.6933 6.66992 3.06667 6.66992H12.9333C13.3067 6.66992 13.4934 6.66992 13.636 6.59726C13.7614 6.53335 13.8634 6.43136 13.9273 6.30592C14 6.16331 14 5.97663 14 5.60326V4.85891C14 4.5536 14 4.40094 13.9459 4.27497C13.8982 4.16386 13.8211 4.06781 13.723 3.99713C13.6118 3.91699 13.4628 3.88387 13.1647 3.81764L8.23139 2.72135C8.14504 2.70216 8.10187 2.69256 8.05824 2.68874C8.01949 2.68534 7.98051 2.68534 7.94176 2.68874C7.89813 2.69256 7.85496 2.70216 7.76861 2.72135Z\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span>Gestion du personnel<\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\trole=\"tab\"\n\t\t\t\t\t\t\tclass=\"nav-tabs__button group js-btn-tab flex items-center justify-center w-full min-h-12 px-c\/l py-c\/m subhead-xs text-text-secondary-aa transition-[background] [&amp;.is-active]:text-text-highlight-aaa [&amp;.is-active]:bg-background-secondary xl:w-auto xl:hover:bg-background-secondary max-lg:transition-[opacity,height] max-lg:duration-300 max-lg:opacity-0 max-lg:h-0 max-lg:[.is-active-dropdown_&amp;]:opacity-100 max-lg:[.is-active-dropdown_&amp;]:h-12\"\n\t\t\t\t\t\t\tdata-tab=\"tab-panel-1\"\n\t\t\t\t\t\t\tdata-title=\"Auto QM\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t\t<span class=\"inline-flex w-0 -mt-0.5 opacity-0 duration-500 \">\n\t\t\t\t\t\t\t\t<svg width=\"16\" height=\"17\" viewBox=\"0 0 16 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M3.33333 6.66992V12.0033M6.33333 6.66992V12.0033M9.66667 6.66992V12.0033M12.6667 6.66992V12.0033M2 13.0699L2 13.6033C2 13.9766 2 14.1633 2.07266 14.3059C2.13658 14.4314 2.23856 14.5333 2.36401 14.5973C2.50661 14.6699 2.6933 14.6699 3.06667 14.6699H12.9333C13.3067 14.6699 13.4934 14.6699 13.636 14.5973C13.7614 14.5333 13.8634 14.4314 13.9273 14.3059C14 14.1633 14 13.9766 14 13.6033V13.0699C14 12.6966 14 12.5099 13.9273 12.3673C13.8634 12.2418 13.7614 12.1398 13.636 12.0759C13.4934 12.0033 13.3067 12.0033 12.9333 12.0033H3.06667C2.6933 12.0033 2.50661 12.0033 2.36401 12.0759C2.23857 12.1398 2.13658 12.2418 2.07266 12.3673C2 12.5099 2 12.6966 2 13.0699ZM7.76861 2.72135L2.83527 3.81764C2.53723 3.88387 2.38821 3.91699 2.27698 3.99713C2.17886 4.06781 2.10182 4.16386 2.0541 4.27497C2 4.40094 2 4.5536 2 4.85891L2 5.60326C2 5.97663 2 6.16331 2.07266 6.30592C2.13658 6.43136 2.23856 6.53335 2.36401 6.59726C2.50661 6.66992 2.6933 6.66992 3.06667 6.66992H12.9333C13.3067 6.66992 13.4934 6.66992 13.636 6.59726C13.7614 6.53335 13.8634 6.43136 13.9273 6.30592C14 6.16331 14 5.97663 14 5.60326V4.85891C14 4.5536 14 4.40094 13.9459 4.27497C13.8982 4.16386 13.8211 4.06781 13.723 3.99713C13.6118 3.91699 13.4628 3.88387 13.1647 3.81764L8.23139 2.72135C8.14504 2.70216 8.10187 2.69256 8.05824 2.68874C8.01949 2.68534 7.98051 2.68534 7.94176 2.68874C7.89813 2.69256 7.85496 2.70216 7.76861 2.72135Z\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span>Auto QM<\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\trole=\"tab\"\n\t\t\t\t\t\t\tclass=\"nav-tabs__button group js-btn-tab flex items-center justify-center w-full min-h-12 px-c\/l py-c\/m subhead-xs text-text-secondary-aa transition-[background] [&amp;.is-active]:text-text-highlight-aaa [&amp;.is-active]:bg-background-secondary xl:w-auto xl:hover:bg-background-secondary max-lg:transition-[opacity,height] max-lg:duration-300 max-lg:opacity-0 max-lg:h-0 max-lg:[.is-active-dropdown_&amp;]:opacity-100 max-lg:[.is-active-dropdown_&amp;]:h-12\"\n\t\t\t\t\t\t\tdata-tab=\"tab-panel-2\"\n\t\t\t\t\t\t\tdata-title=\"Sujets d&#039;actualit\u00e9\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t\t<span class=\"inline-flex w-0 -mt-0.5 opacity-0 duration-500 \">\n\t\t\t\t\t\t\t\t<svg width=\"16\" height=\"17\" viewBox=\"0 0 16 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M3.33333 6.66992V12.0033M6.33333 6.66992V12.0033M9.66667 6.66992V12.0033M12.6667 6.66992V12.0033M2 13.0699L2 13.6033C2 13.9766 2 14.1633 2.07266 14.3059C2.13658 14.4314 2.23856 14.5333 2.36401 14.5973C2.50661 14.6699 2.6933 14.6699 3.06667 14.6699H12.9333C13.3067 14.6699 13.4934 14.6699 13.636 14.5973C13.7614 14.5333 13.8634 14.4314 13.9273 14.3059C14 14.1633 14 13.9766 14 13.6033V13.0699C14 12.6966 14 12.5099 13.9273 12.3673C13.8634 12.2418 13.7614 12.1398 13.636 12.0759C13.4934 12.0033 13.3067 12.0033 12.9333 12.0033H3.06667C2.6933 12.0033 2.50661 12.0033 2.36401 12.0759C2.23857 12.1398 2.13658 12.2418 2.07266 12.3673C2 12.5099 2 12.6966 2 13.0699ZM7.76861 2.72135L2.83527 3.81764C2.53723 3.88387 2.38821 3.91699 2.27698 3.99713C2.17886 4.06781 2.10182 4.16386 2.0541 4.27497C2 4.40094 2 4.5536 2 4.85891L2 5.60326C2 5.97663 2 6.16331 2.07266 6.30592C2.13658 6.43136 2.23856 6.53335 2.36401 6.59726C2.50661 6.66992 2.6933 6.66992 3.06667 6.66992H12.9333C13.3067 6.66992 13.4934 6.66992 13.636 6.59726C13.7614 6.53335 13.8634 6.43136 13.9273 6.30592C14 6.16331 14 5.97663 14 5.60326V4.85891C14 4.5536 14 4.40094 13.9459 4.27497C13.8982 4.16386 13.8211 4.06781 13.723 3.99713C13.6118 3.91699 13.4628 3.88387 13.1647 3.81764L8.23139 2.72135C8.14504 2.70216 8.10187 2.69256 8.05824 2.68874C8.01949 2.68534 7.98051 2.68534 7.94176 2.68874C7.89813 2.69256 7.85496 2.70216 7.76861 2.72135Z\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span>Sujets d&#039;actualit\u00e9<\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\trole=\"tab\"\n\t\t\t\t\t\t\tclass=\"nav-tabs__button group js-btn-tab flex items-center justify-center w-full min-h-12 px-c\/l py-c\/m subhead-xs text-text-secondary-aa transition-[background] [&amp;.is-active]:text-text-highlight-aaa [&amp;.is-active]:bg-background-secondary xl:w-auto xl:hover:bg-background-secondary max-lg:transition-[opacity,height] max-lg:duration-300 max-lg:opacity-0 max-lg:h-0 max-lg:[.is-active-dropdown_&amp;]:opacity-100 max-lg:[.is-active-dropdown_&amp;]:h-12\"\n\t\t\t\t\t\t\tdata-tab=\"tab-panel-3\"\n\t\t\t\t\t\t\tdata-title=\"Sentiment avanc\u00e9\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t\t<span class=\"inline-flex w-0 -mt-0.5 opacity-0 duration-500 \">\n\t\t\t\t\t\t\t\t<svg width=\"16\" height=\"17\" viewBox=\"0 0 16 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M3.33333 6.66992V12.0033M6.33333 6.66992V12.0033M9.66667 6.66992V12.0033M12.6667 6.66992V12.0033M2 13.0699L2 13.6033C2 13.9766 2 14.1633 2.07266 14.3059C2.13658 14.4314 2.23856 14.5333 2.36401 14.5973C2.50661 14.6699 2.6933 14.6699 3.06667 14.6699H12.9333C13.3067 14.6699 13.4934 14.6699 13.636 14.5973C13.7614 14.5333 13.8634 14.4314 13.9273 14.3059C14 14.1633 14 13.9766 14 13.6033V13.0699C14 12.6966 14 12.5099 13.9273 12.3673C13.8634 12.2418 13.7614 12.1398 13.636 12.0759C13.4934 12.0033 13.3067 12.0033 12.9333 12.0033H3.06667C2.6933 12.0033 2.50661 12.0033 2.36401 12.0759C2.23857 12.1398 2.13658 12.2418 2.07266 12.3673C2 12.5099 2 12.6966 2 13.0699ZM7.76861 2.72135L2.83527 3.81764C2.53723 3.88387 2.38821 3.91699 2.27698 3.99713C2.17886 4.06781 2.10182 4.16386 2.0541 4.27497C2 4.40094 2 4.5536 2 4.85891L2 5.60326C2 5.97663 2 6.16331 2.07266 6.30592C2.13658 6.43136 2.23856 6.53335 2.36401 6.59726C2.50661 6.66992 2.6933 6.66992 3.06667 6.66992H12.9333C13.3067 6.66992 13.4934 6.66992 13.636 6.59726C13.7614 6.53335 13.8634 6.43136 13.9273 6.30592C14 6.16331 14 5.97663 14 5.60326V4.85891C14 4.5536 14 4.40094 13.9459 4.27497C13.8982 4.16386 13.8211 4.06781 13.723 3.99713C13.6118 3.91699 13.4628 3.88387 13.1647 3.81764L8.23139 2.72135C8.14504 2.70216 8.10187 2.69256 8.05824 2.68874C8.01949 2.68534 7.98051 2.68534 7.94176 2.68874C7.89813 2.69256 7.85496 2.70216 7.76861 2.72135Z\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span>Sentiment avanc\u00e9<\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\trole=\"tab\"\n\t\t\t\t\t\t\tclass=\"nav-tabs__button group js-btn-tab flex items-center justify-center w-full min-h-12 px-c\/l py-c\/m subhead-xs text-text-secondary-aa transition-[background] [&amp;.is-active]:text-text-highlight-aaa [&amp;.is-active]:bg-background-secondary xl:w-auto xl:hover:bg-background-secondary max-lg:transition-[opacity,height] max-lg:duration-300 max-lg:opacity-0 max-lg:h-0 max-lg:[.is-active-dropdown_&amp;]:opacity-100 max-lg:[.is-active-dropdown_&amp;]:h-12\"\n\t\t\t\t\t\t\tdata-tab=\"tab-panel-4\"\n\t\t\t\t\t\t\tdata-title=\"Gestion des performances\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t\t<span class=\"inline-flex w-0 -mt-0.5 opacity-0 duration-500 \">\n\t\t\t\t\t\t\t\t<svg width=\"16\" height=\"17\" viewBox=\"0 0 16 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M3.33333 6.66992V12.0033M6.33333 6.66992V12.0033M9.66667 6.66992V12.0033M12.6667 6.66992V12.0033M2 13.0699L2 13.6033C2 13.9766 2 14.1633 2.07266 14.3059C2.13658 14.4314 2.23856 14.5333 2.36401 14.5973C2.50661 14.6699 2.6933 14.6699 3.06667 14.6699H12.9333C13.3067 14.6699 13.4934 14.6699 13.636 14.5973C13.7614 14.5333 13.8634 14.4314 13.9273 14.3059C14 14.1633 14 13.9766 14 13.6033V13.0699C14 12.6966 14 12.5099 13.9273 12.3673C13.8634 12.2418 13.7614 12.1398 13.636 12.0759C13.4934 12.0033 13.3067 12.0033 12.9333 12.0033H3.06667C2.6933 12.0033 2.50661 12.0033 2.36401 12.0759C2.23857 12.1398 2.13658 12.2418 2.07266 12.3673C2 12.5099 2 12.6966 2 13.0699ZM7.76861 2.72135L2.83527 3.81764C2.53723 3.88387 2.38821 3.91699 2.27698 3.99713C2.17886 4.06781 2.10182 4.16386 2.0541 4.27497C2 4.40094 2 4.5536 2 4.85891L2 5.60326C2 5.97663 2 6.16331 2.07266 6.30592C2.13658 6.43136 2.23856 6.53335 2.36401 6.59726C2.50661 6.66992 2.6933 6.66992 3.06667 6.66992H12.9333C13.3067 6.66992 13.4934 6.66992 13.636 6.59726C13.7614 6.53335 13.8634 6.43136 13.9273 6.30592C14 6.16331 14 5.97663 14 5.60326V4.85891C14 4.5536 14 4.40094 13.9459 4.27497C13.8982 4.16386 13.8211 4.06781 13.723 3.99713C13.6118 3.91699 13.4628 3.88387 13.1647 3.81764L8.23139 2.72135C8.14504 2.70216 8.10187 2.69256 8.05824 2.68874C8.01949 2.68534 7.98051 2.68534 7.94176 2.68874C7.89813 2.69256 7.85496 2.70216 7.76861 2.72135Z\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span>Gestion des performances<\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\trole=\"tab\"\n\t\t\t\t\t\t\tclass=\"nav-tabs__button group js-btn-tab flex items-center justify-center w-full min-h-12 px-c\/l py-c\/m subhead-xs text-text-secondary-aa transition-[background] [&amp;.is-active]:text-text-highlight-aaa [&amp;.is-active]:bg-background-secondary xl:w-auto xl:hover:bg-background-secondary max-lg:transition-[opacity,height] max-lg:duration-300 max-lg:opacity-0 max-lg:h-0 max-lg:[.is-active-dropdown_&amp;]:opacity-100 max-lg:[.is-active-dropdown_&amp;]:h-12\"\n\t\t\t\t\t\t\tdata-tab=\"tab-panel-5\"\n\t\t\t\t\t\t\tdata-title=\"Unified Insights (en anglais)\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t\t<span class=\"inline-flex w-0 -mt-0.5 opacity-0 duration-500 \">\n\t\t\t\t\t\t\t\t<svg width=\"16\" height=\"17\" viewBox=\"0 0 16 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M3.33333 6.66992V12.0033M6.33333 6.66992V12.0033M9.66667 6.66992V12.0033M12.6667 6.66992V12.0033M2 13.0699L2 13.6033C2 13.9766 2 14.1633 2.07266 14.3059C2.13658 14.4314 2.23856 14.5333 2.36401 14.5973C2.50661 14.6699 2.6933 14.6699 3.06667 14.6699H12.9333C13.3067 14.6699 13.4934 14.6699 13.636 14.5973C13.7614 14.5333 13.8634 14.4314 13.9273 14.3059C14 14.1633 14 13.9766 14 13.6033V13.0699C14 12.6966 14 12.5099 13.9273 12.3673C13.8634 12.2418 13.7614 12.1398 13.636 12.0759C13.4934 12.0033 13.3067 12.0033 12.9333 12.0033H3.06667C2.6933 12.0033 2.50661 12.0033 2.36401 12.0759C2.23857 12.1398 2.13658 12.2418 2.07266 12.3673C2 12.5099 2 12.6966 2 13.0699ZM7.76861 2.72135L2.83527 3.81764C2.53723 3.88387 2.38821 3.91699 2.27698 3.99713C2.17886 4.06781 2.10182 4.16386 2.0541 4.27497C2 4.40094 2 4.5536 2 4.85891L2 5.60326C2 5.97663 2 6.16331 2.07266 6.30592C2.13658 6.43136 2.23856 6.53335 2.36401 6.59726C2.50661 6.66992 2.6933 6.66992 3.06667 6.66992H12.9333C13.3067 6.66992 13.4934 6.66992 13.636 6.59726C13.7614 6.53335 13.8634 6.43136 13.9273 6.30592C14 6.16331 14 5.97663 14 5.60326V4.85891C14 4.5536 14 4.40094 13.9459 4.27497C13.8982 4.16386 13.8211 4.06781 13.723 3.99713C13.6118 3.91699 13.4628 3.88387 13.1647 3.81764L8.23139 2.72135C8.14504 2.70216 8.10187 2.69256 8.05824 2.68874C8.01949 2.68534 7.98051 2.68534 7.94176 2.68874C7.89813 2.69256 7.85496 2.70216 7.76861 2.72135Z\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span>Unified Insights (en anglais)<\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\n\t\t\t<div class=\"block lg:hidden py-c\/m border-t-0.5 border-solid border-stroke-tertiary\">\n\t\t\t\t\n\t<div class=\"nav-tabs__dropdown flex flex-col items-center gap-c\/s w-full bg-background-secondary rounded-s [&amp;_&gt;div]:max-w-full [&amp;_button]:text-text-highlight-aaa [&amp;_button]:subhead-xs [&amp;_button]:text-text-highlight-aaa lg:hidden lg:flex-1 lg:flex-row lg:gap-c\/m lg:items-start lg:justify-end  md:w-[50%] lg:w-full\" data-module=\"dropdown\">\n\t\t\t\t<div class=\"relative z-50 w-full lg:max-w-[288px] js-dropdown\">\n\t\t\t<button class=\"lint-ignore js-btn-dropdown relative flex items-center justify-center gap-c\/m py-c\/m pl-4 xl:px-l\/m w-full body-small border-0.5 border-solid border-stroke-tertiary rounded-s [.is-open-dropdown_&#038;]:rounded-b-none pr-8\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t<div class=\"w-full break-words text-center lg:text-left h-auto lg:pr-0 \">\n\t\t\t\t\t<span class=\"js-dropdown-value inline w-max leading-none h-full md:pl-0 md:w-full\">Gestion du personnel<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<span class=\"absolute right-2 transition-transform duration-300 [.is-open-dropdown_&#038;]:rotate-180\">\n\t\t\t\t\t<svg width=\"25\" height=\"24\" viewBox=\"0 0 25 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n  <g id=\"Arrows \/ chevron-down\">\n    <path id=\"Icon\" d=\"M6.5 9L12.5 15L18.5 9\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n  <\/g>\n<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t<ul class=\"absolute top-full left-0 right-0 z-10 flex flex-col bg-white border-0.5 border-solid border-stroke-tertiary border-t-0 rounded-b-s opacity-0 invisible transition-opacity [.is-open-dropdown_&#038;]:opacity-100 [.is-open-dropdown_&#038;]:visible\">\n\t\t\t\t\t\t\t\t\t<li\n\t\t\t\t\t\tclass=\"js-select-dropdown flex items-center justify-between p-c\/m body-small text-text-primary-aaa border-b-thin border-solid border-stroke-tertiary cursor-pointer transition-[background] xl:hover:bg-background-accent last:border-b-0 [&#038;.is-current]:bg-background-accent [&#038;.is-disabled]:hidden is-current\"\n\t\t\t\t\t\tdata-value=\"tab-panel-0\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<span class=\"js-select-name\">Gestion du personnel<\/span>\n\t\t\t\t\t\t<span class=\"opacity-0 invisible transition-opacity [.is-current_&#038;]:opacity-100 [.is-current_&#038;]:visible\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n  <g id=\"Icon\">\n    <path id=\"Icon_2\" d=\"M7.5 12L10.5 15L16.5 9M22 12C22 17.5228 17.5228 22 12 22C6.47715 22 2 17.5228 2 12C2 6.47715 6.47715 2 12 2C17.5228 2 22 6.47715 22 12Z\" stroke=\"#0530A8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n  <\/g>\n<\/svg>\n<\/span>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li\n\t\t\t\t\t\tclass=\"js-select-dropdown flex items-center justify-between p-c\/m body-small text-text-primary-aaa border-b-thin border-solid border-stroke-tertiary cursor-pointer transition-[background] xl:hover:bg-background-accent last:border-b-0 [&#038;.is-current]:bg-background-accent [&#038;.is-disabled]:hidden\"\n\t\t\t\t\t\tdata-value=\"tab-panel-1\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<span class=\"js-select-name\">Auto QM<\/span>\n\t\t\t\t\t\t<span class=\"opacity-0 invisible transition-opacity [.is-current_&#038;]:opacity-100 [.is-current_&#038;]:visible\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n  <g id=\"Icon\">\n    <path id=\"Icon_2\" d=\"M7.5 12L10.5 15L16.5 9M22 12C22 17.5228 17.5228 22 12 22C6.47715 22 2 17.5228 2 12C2 6.47715 6.47715 2 12 2C17.5228 2 22 6.47715 22 12Z\" stroke=\"#0530A8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n  <\/g>\n<\/svg>\n<\/span>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li\n\t\t\t\t\t\tclass=\"js-select-dropdown flex items-center justify-between p-c\/m body-small text-text-primary-aaa border-b-thin border-solid border-stroke-tertiary cursor-pointer transition-[background] xl:hover:bg-background-accent last:border-b-0 [&#038;.is-current]:bg-background-accent [&#038;.is-disabled]:hidden\"\n\t\t\t\t\t\tdata-value=\"tab-panel-2\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<span class=\"js-select-name\">Sujets d&#039;actualit\u00e9<\/span>\n\t\t\t\t\t\t<span class=\"opacity-0 invisible transition-opacity [.is-current_&#038;]:opacity-100 [.is-current_&#038;]:visible\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n  <g id=\"Icon\">\n    <path id=\"Icon_2\" d=\"M7.5 12L10.5 15L16.5 9M22 12C22 17.5228 17.5228 22 12 22C6.47715 22 2 17.5228 2 12C2 6.47715 6.47715 2 12 2C17.5228 2 22 6.47715 22 12Z\" stroke=\"#0530A8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n  <\/g>\n<\/svg>\n<\/span>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li\n\t\t\t\t\t\tclass=\"js-select-dropdown flex items-center justify-between p-c\/m body-small text-text-primary-aaa border-b-thin border-solid border-stroke-tertiary cursor-pointer transition-[background] xl:hover:bg-background-accent last:border-b-0 [&#038;.is-current]:bg-background-accent [&#038;.is-disabled]:hidden\"\n\t\t\t\t\t\tdata-value=\"tab-panel-3\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<span class=\"js-select-name\">Sentiment avanc\u00e9<\/span>\n\t\t\t\t\t\t<span class=\"opacity-0 invisible transition-opacity [.is-current_&#038;]:opacity-100 [.is-current_&#038;]:visible\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n  <g id=\"Icon\">\n    <path id=\"Icon_2\" d=\"M7.5 12L10.5 15L16.5 9M22 12C22 17.5228 17.5228 22 12 22C6.47715 22 2 17.5228 2 12C2 6.47715 6.47715 2 12 2C17.5228 2 22 6.47715 22 12Z\" stroke=\"#0530A8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n  <\/g>\n<\/svg>\n<\/span>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li\n\t\t\t\t\t\tclass=\"js-select-dropdown flex items-center justify-between p-c\/m body-small text-text-primary-aaa border-b-thin border-solid border-stroke-tertiary cursor-pointer transition-[background] xl:hover:bg-background-accent last:border-b-0 [&#038;.is-current]:bg-background-accent [&#038;.is-disabled]:hidden\"\n\t\t\t\t\t\tdata-value=\"tab-panel-4\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<span class=\"js-select-name\">Gestion des performances<\/span>\n\t\t\t\t\t\t<span class=\"opacity-0 invisible transition-opacity [.is-current_&#038;]:opacity-100 [.is-current_&#038;]:visible\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n  <g id=\"Icon\">\n    <path id=\"Icon_2\" d=\"M7.5 12L10.5 15L16.5 9M22 12C22 17.5228 17.5228 22 12 22C6.47715 22 2 17.5228 2 12C2 6.47715 6.47715 2 12 2C17.5228 2 22 6.47715 22 12Z\" stroke=\"#0530A8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n  <\/g>\n<\/svg>\n<\/span>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li\n\t\t\t\t\t\tclass=\"js-select-dropdown flex items-center justify-between p-c\/m body-small text-text-primary-aaa border-b-thin border-solid border-stroke-tertiary cursor-pointer transition-[background] xl:hover:bg-background-accent last:border-b-0 [&#038;.is-current]:bg-background-accent [&#038;.is-disabled]:hidden\"\n\t\t\t\t\t\tdata-value=\"tab-panel-5\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<span class=\"js-select-name\">Unified Insights (en anglais)<\/span>\n\t\t\t\t\t\t<span class=\"opacity-0 invisible transition-opacity [.is-current_&#038;]:opacity-100 [.is-current_&#038;]:visible\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n  <g id=\"Icon\">\n    <path id=\"Icon_2\" d=\"M7.5 12L10.5 15L16.5 9M22 12C22 17.5228 17.5228 22 12 22C6.47715 22 2 17.5228 2 12C2 6.47715 6.47715 2 12 2C17.5228 2 22 6.47715 22 12Z\" stroke=\"#0530A8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n  <\/g>\n<\/svg>\n<\/span>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<\/ul>\n\t\t<\/div>\n\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<div class=\"panel-tabs py-l\/m md:pt-0 lg:pt-l\/m\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"panel-tabs__content js-tab-content hidden [&#038;.is-active:not(.is-disabled)]:block is-active\" data-panel-tab=\"tab-panel-0\">\n\t\t\t\t\t\n<div\n\tclass=\"card-image flex flex-col gap-c\/m gap-gutter md:flex-col-reverse lg:flex-row lint-ignore\"\n\tstyle=\"\"\n\t>\n\t<div class=\"js-wrap image lint-ignore\n\tcard-image__image absolute  lg:w-[51.83%] aspect-[313\/347] lg:aspect-[606\/672] image--cover\t\" data-module=\"image\" loading=lazy data-aos=fade-up data-aos-delay=250>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/WFI.jpg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/WFI.jpg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/WFI.jpg 1200w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/WFI-300x300.jpg 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/WFI-1024x1024.jpg 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/WFI-150x150.jpg 150w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/WFI-768x768.jpg 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/WFI-600x600.jpg 600w\" alt=\"\" ><\/div>\n\n\t\t<div\n\t\tclass=\"card-image__content flex flex-col flex-grow gap-c\/s pt-c\/m pr-c\/xxl pb-c\/l !pr-0 md:py-l\/m md:!px-l\/xxl lg:!p-l\/m lg:!w-[48.47%] !gap-c\/m\">\n\t\t\t\t<h2 style=\"color: #080F21\" class=\"card-image__title\n\t\tfont-medium  heading-large md:heading-small text-start md:text-start -ml-[0.5px]\" data-aos=\"fade-up\">\n\t\t\tLe WFM le plus avanc\u00e9 au monde, avec l&#039;IA au c\u0153ur du syst\u00e8me  \t<\/h2>\n\n\t\t\t\t<div\n\t\t\tstyle=\"color: #344679\"\n\t\t\tclass=\"card-image__caption text-text-tertiary-aa wysiwyg--small wysiwyg\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\tdata-aos-delay=\"100\"\n\t\t>\n\t\t\t<p><strong>Ne g\u00e9rez pas la complexit\u00e9, \u00e9liminez-la. Gr\u00e2ce \u00e0 l&rsquo;intelligence et \u00e0 l&rsquo;automatisation int\u00e9gr\u00e9es aux bons endroits, le logiciel de gestion des ressources humaines de Calabrio permet aux centres de contact de garder une longueur d&rsquo;avance.  <\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>Optimisez votre efficacit\u00e9 gr\u00e2ce \u00e0 des pr\u00e9visions pr\u00e9cises, une planification simplifi\u00e9e et une IA qui apprend et s&rsquo;am\u00e9liore en permanence. Soutenez les agents avec un assistant dot\u00e9 d&rsquo;une IA, Agentic, con\u00e7u pour l&rsquo;autonomie, la flexibilit\u00e9 et l&rsquo;auto-planification transparente. \u00c9quipez les analystes et les superviseurs d&rsquo;informations en temps r\u00e9el, d&rsquo;actions recommand\u00e9es et d&rsquo;alertes intelligentes. <a href=\"https:\/\/www.calabrio.com\/products\/workforce-management\/\">Calabrio Workforce Intelligence<\/a> permet \u00e0 l&rsquo;ensemble de votre centre de contact de b\u00e9n\u00e9ficier d&rsquo;une clart\u00e9 et d&rsquo;un contr\u00f4le in\u00e9gal\u00e9s, afin que vous puissiez offrir \u00e0 vos clients des exp\u00e9riences inoubliables.<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"panel-tabs__content js-tab-content hidden [&#038;.is-active:not(.is-disabled)]:block \" data-panel-tab=\"tab-panel-1\">\n\t\t\t\t\t\n<div\n\tclass=\"card-image flex flex-col gap-c\/m gap-gutter md:flex-col-reverse lg:flex-row lint-ignore\"\n\tstyle=\"\"\n\t>\n\t<div class=\"js-wrap image lint-ignore\n\tcard-image__image absolute  lg:w-[51.83%] aspect-[313\/347] lg:aspect-[606\/672] image--cover\t\" data-module=\"image\" loading=lazy data-aos=fade-up data-aos-delay=250>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/Autoscoring-1.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/Autoscoring-1.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/Autoscoring-1.svg\" alt=\"\" ><\/div>\n\n\t\t<div\n\t\tclass=\"card-image__content flex flex-col flex-grow gap-c\/s pt-c\/m pr-c\/xxl pb-c\/l !pr-0 md:py-l\/m md:!px-l\/xxl lg:!p-l\/m lg:!w-[48.47%] !gap-c\/m\">\n\t\t\t\t<h2 style=\"color: #080F21\" class=\"card-image__title\n\t\tfont-medium  heading-large md:heading-small text-start md:text-start -ml-[0.5px]\" data-aos=\"fade-up\">\n\t\t\tObtenez un impact imm\u00e9diat gr\u00e2ce \u00e0 la gestion automatis\u00e9e de la qualit\u00e9\t<\/h2>\n\n\t\t\t\t<div\n\t\t\tstyle=\"color: #344679\"\n\t\t\tclass=\"card-image__caption text-text-tertiary-aa wysiwyg--small wysiwyg\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\tdata-aos-delay=\"100\"\n\t\t>\n\t\t\t<p><strong>\u00c9liminez les efforts manuels et la subjectivit\u00e9 de l&rsquo;\u00e9chantillonnage al\u00e9atoire. <a href=\"https:\/\/www.calabrio.com\/fr\/produits\/analyse-des-interactions\/page-de-caracteristiques-de-lauto-qm\/\">Laissez l&rsquo;IA de haute pr\u00e9cision faire le gros du travail<\/a>, en \u00e9valuant 100 % de vos interactions avec les clients sur la base de crit\u00e8res cl\u00e9s.<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>D\u00e9marrez avec des formulaires standardis\u00e9s pour des r\u00e9sultats exploitables en seulement 20 minutes, ou d\u00e9bloquez une exp\u00e9rience GenAI enti\u00e8rement personnalisable avec vos propres tableaux de bord, questions, et un LLM form\u00e9 sur votre base de connaissances.<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"panel-tabs__content js-tab-content hidden [&#038;.is-active:not(.is-disabled)]:block \" data-panel-tab=\"tab-panel-2\">\n\t\t\t\t\t\n<div\n\tclass=\"card-image flex flex-col gap-c\/m gap-gutter md:flex-col-reverse lg:flex-row lint-ignore\"\n\tstyle=\"\"\n\t>\n\t<div class=\"js-wrap image lint-ignore\n\tcard-image__image absolute  lg:w-[51.83%] aspect-[313\/347] lg:aspect-[606\/672] image--cover\t\" data-module=\"image\" loading=lazy data-aos=fade-up data-aos-delay=250>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/Analytics-Trending-Topics-1.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/Analytics-Trending-Topics-1.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/Analytics-Trending-Topics-1.svg\" alt=\"\" ><\/div>\n\n\t\t<div\n\t\tclass=\"card-image__content flex flex-col flex-grow gap-c\/s pt-c\/m pr-c\/xxl pb-c\/l !pr-0 md:py-l\/m md:!px-l\/xxl lg:!p-l\/m lg:!w-[48.47%] !gap-c\/m\">\n\t\t\t\t<h2 style=\"color: #080F21\" class=\"card-image__title\n\t\tfont-medium  heading-large md:heading-small text-start md:text-start -ml-[0.5px]\" data-aos=\"fade-up\">\n\t\t\tSachez exactement pourquoi les clients vous contactent  \t<\/h2>\n\n\t\t\t\t<div\n\t\t\tstyle=\"color: #344679\"\n\t\t\tclass=\"card-image__caption text-text-tertiary-aa wysiwyg--small wysiwyg\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\tdata-aos-delay=\"100\"\n\t\t>\n\t\t\t<p><strong>Concentrez vos efforts sur les facteurs d&rsquo;appel et les probl\u00e8mes qui importent le plus \u00e0 vos clients gr\u00e2ce \u00e0 un outil Trending Topics aliment\u00e9 par l&rsquo;IA.  <\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>Organisez automatiquement des dizaines de milliers d&rsquo;interactions en une liste g\u00e9rable d&rsquo;environ 100 sujets, tri\u00e9s par fr\u00e9quence. Recherchez et identifiez rapidement les causes profondes des probl\u00e8mes les plus courants. De plus, suivez les performances et les tendances par th\u00e8me pour comprendre l&rsquo;efficacit\u00e9 de la campagne.<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"panel-tabs__content js-tab-content hidden [&#038;.is-active:not(.is-disabled)]:block \" data-panel-tab=\"tab-panel-3\">\n\t\t\t\t\t\n<div\n\tclass=\"card-image flex flex-col gap-c\/m gap-gutter md:flex-col-reverse lg:flex-row lint-ignore\"\n\tstyle=\"\"\n\t>\n\t<div class=\"js-wrap image lint-ignore\n\tcard-image__image absolute  lg:w-[51.83%] aspect-[313\/347] lg:aspect-[606\/672] image--cover\t\" data-module=\"image\" loading=lazy data-aos=fade-up data-aos-delay=250>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/04\/Sentiment-Analytics.png\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/04\/Sentiment-Analytics.png\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/04\/Sentiment-Analytics.png 1212w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/04\/Sentiment-Analytics-271x300.png 271w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/04\/Sentiment-Analytics-923x1024.png 923w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/04\/Sentiment-Analytics-768x852.png 768w\" alt=\"\" ><\/div>\n\n\t\t<div\n\t\tclass=\"card-image__content flex flex-col flex-grow gap-c\/s pt-c\/m pr-c\/xxl pb-c\/l !pr-0 md:py-l\/m md:!px-l\/xxl lg:!p-l\/m lg:!w-[48.47%] !gap-c\/m\">\n\t\t\t\t<h2 style=\"color: #080F21\" class=\"card-image__title\n\t\tfont-medium  heading-large md:heading-small text-start md:text-start -ml-[0.5px]\" data-aos=\"fade-up\">\n\t\t\tComprendre ce qui motive votre CX\t<\/h2>\n\n\t\t\t\t<div\n\t\t\tstyle=\"color: #344679\"\n\t\t\tclass=\"card-image__caption text-text-tertiary-aa wysiwyg--small wysiwyg\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\tdata-aos-delay=\"100\"\n\t\t>\n\t\t\t<p><strong>Formez plus intelligemment et am\u00e9liorez vos exp\u00e9riences gr\u00e2ce \u00e0 l&rsquo;intelligence \u00e9motionnelle. Comprenez ce que ressentent les clients &#8211; et pourquoi &#8211; gr\u00e2ce \u00e0 l&rsquo;analyse des sentiments aliment\u00e9e par GenAI.  <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p>Plut\u00f4t que de vous fier \u00e0 des enqu\u00eates post appel \u00e0 faible taux de r\u00e9ponse, allez au fond de vos scores CSAT gr\u00e2ce \u00e0 l&rsquo;analyse des sentiments de chaque interaction. <a href=\"https:\/\/www.calabrio.com\/fr\/produits\/analyse-des-interactions\/page-de-la-fonctionnalite-avancee-sur-les-sentiments\/\">Calabrio Advanced Sentiment<\/a> s\u00e9pare les sentiments des clients et des agents et associe chaque score \u00e0 des mots, des phrases ou des comportements sp\u00e9cifiques. Les entra\u00eeneurs et les analystes de l&rsquo;assurance qualit\u00e9 obtiennent une image claire de ce qui motive les exp\u00e9riences positives et n\u00e9gatives, ainsi que des informations fiables et d\u00e9taill\u00e9es sur lesquelles ils peuvent agir imm\u00e9diatement.<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"panel-tabs__content js-tab-content hidden [&#038;.is-active:not(.is-disabled)]:block \" data-panel-tab=\"tab-panel-4\">\n\t\t\t\t\t\n<div\n\tclass=\"card-image flex flex-col gap-c\/m gap-gutter md:flex-col-reverse lg:flex-row lint-ignore\"\n\tstyle=\"\"\n\t>\n\t<div class=\"js-wrap image lint-ignore\n\tcard-image__image absolute  lg:w-[51.83%] aspect-[313\/347] lg:aspect-[606\/672] image--cover\t\" data-module=\"image\" loading=lazy data-aos=fade-up data-aos-delay=250>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Performance-Management-UI.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Performance-Management-UI.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Performance-Management-UI.svg\" alt=\"\" ><\/div>\n\n\t\t<div\n\t\tclass=\"card-image__content flex flex-col flex-grow gap-c\/s pt-c\/m pr-c\/xxl pb-c\/l !pr-0 md:py-l\/m md:!px-l\/xxl lg:!p-l\/m lg:!w-[48.47%] !gap-c\/m\">\n\t\t\t\t<h2 style=\"color: #080F21\" class=\"card-image__title\n\t\tfont-medium  heading-large md:heading-small text-start md:text-start -ml-[0.5px]\" data-aos=\"fade-up\">\n\t\t\tTransformez votre culture. Atteignez des performances de pointe.\t<\/h2>\n\n\t\t\t\t<div\n\t\t\tstyle=\"color: #344679\"\n\t\t\tclass=\"card-image__caption text-text-tertiary-aa wysiwyg--small wysiwyg\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\tdata-aos-delay=\"100\"\n\t\t>\n\t\t\t<p><strong>Renversez le sc\u00e9nario de la gestion traditionnelle des performances. Donnez aux agents et aux responsables les moyens d&rsquo;une <a href=\"https:\/\/www.calabrio.com\/fr\/produits\/gestion-des-performances\/\">gestion unifi\u00e9e des performances<\/a> qui r\u00e9duit l&rsquo;attrition, augmente la productivit\u00e9 et optimise les r\u00e9sultats pour les clients.<\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p>Travaillez plus intelligemment gr\u00e2ce \u00e0 des flux de travail transparents et exploitez des informations bas\u00e9es sur l&rsquo;IA. Identifiez rapidement les domaines \u00e0 am\u00e9liorer, g\u00e9rez les sessions, suivez les progr\u00e8s par rapport aux indicateurs cl\u00e9s et engagez les agents avec une reconnaissance significative. De plus, stimulez la fid\u00e9lisation et acc\u00e9l\u00e9rez l&rsquo;am\u00e9lioration gr\u00e2ce \u00e0 un portail int\u00e9gr\u00e9, centr\u00e9 sur l&rsquo;agent, qui permet de suivre les objectifs et d&rsquo;acc\u00e9der au feedback, aux horaires, aux fonctions de gamification et aux informations personnalis\u00e9es, le tout en un seul endroit.<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"panel-tabs__content js-tab-content hidden [&#038;.is-active:not(.is-disabled)]:block \" data-panel-tab=\"tab-panel-5\">\n\t\t\t\t\t\n<div\n\tclass=\"card-image flex flex-col gap-c\/m gap-gutter md:flex-col-reverse lg:flex-row lint-ignore\"\n\tstyle=\"\"\n\t>\n\t<div class=\"js-wrap image lint-ignore\n\tcard-image__image absolute  lg:w-[51.83%] aspect-[313\/347] lg:aspect-[606\/672] image--cover\t\" data-module=\"image\" loading=lazy data-aos=fade-up data-aos-delay=250>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/Powerful-Reporting_updated.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/Powerful-Reporting_updated.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/02\/Powerful-Reporting_updated.svg\" alt=\"\" ><\/div>\n\n\t\t<div\n\t\tclass=\"card-image__content flex flex-col flex-grow gap-c\/s pt-c\/m pr-c\/xxl pb-c\/l !pr-0 md:py-l\/m md:!px-l\/xxl lg:!p-l\/m lg:!w-[48.47%] !gap-c\/m\">\n\t\t\t\t<h2 style=\"color: #080F21\" class=\"card-image__title\n\t\tfont-medium  heading-large md:heading-small text-start md:text-start -ml-[0.5px]\" data-aos=\"fade-up\">\n\t\t\tUne source unique pour la v\u00e9rit\u00e9 des centres de contact\t<\/h2>\n\n\t\t\t\t<div\n\t\t\tstyle=\"color: #344679\"\n\t\t\tclass=\"card-image__caption text-text-tertiary-aa wysiwyg--small wysiwyg\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\tdata-aos-delay=\"100\"\n\t\t>\n\t\t\t<p><strong>Faites tomber les silos et lib\u00e9rez toute la puissance des donn\u00e9es de votre centre de contact gr\u00e2ce \u00e0 une vue unifi\u00e9e des exp\u00e9riences des agents et des clients dans <a href=\"https:\/\/www.calabrio.com\/fr\/produits\/apercus-sur-lia\/\">Calabrio Insights<\/a>.<\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p>Connectez automatiquement les mesures de performance essentielles, les scores de qualit\u00e9 et les donn\u00e9es relatives \u00e0 la main-d&rsquo;\u0153uvre gr\u00e2ce \u00e0 un moteur de reporting centralis\u00e9. Donnez aux coachs, aux analystes et aux dirigeants les moyens de rep\u00e9rer rapidement les probl\u00e8mes, les tendances et les opportunit\u00e9s, et de prendre des mesures d\u00e9cisives bas\u00e9es sur les donn\u00e9es \u00e0 la vitesse dont votre centre de contact et vos clients ont besoin.<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/section>\n\t<\/section>\n\t\t<style>\n\t[data-theme-block-id=\"block_36f70a14f8e18086dbfd7b8456afb4df\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\n\n<section\n\tid=\"\"\n\tdata-theme-block-id=\"block_858929c6b99532ad9a1816917cfb5098\"\n\tstyle=\"\"\n\t>\n\t\t<div class=\"section-header lint-ignore\" style=\"\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"w-full xl:px-page-margin py-l\/m md:pt-0 lg:py-l\/m mx-auto text-center flex flex-col gap-c\/l\">\n\t\t\t\t\t\t\t\t<h3\t\t\t\tstyle=\"\"\n\t\t\t\tclass=\"button-link-large !tracking-wider text-text-highlight-aaa flex flex-col md:flex-row items-center\n\t\t\t\tjustify-center gap-c\/s md:gap-c\/xs py-c\/s\"\n\t\t\t\tdata-aos=\"fade-down\"\n\t\t\t\t>\n\t\t\t\t<span\n\t\t\t\t\tclass=\"icon rounded-full flex items-center justify-center text-black [&#038;_svg]:w-[var(--Base-Grid-Grid-24)] [&#038;_svg]:h-[var(--Base-Grid-Grid-24)]\"\n\t\t\t\t\tstyle=\"color: #080F21;background-color: #EEF0F6\"\n\t\t\t\t\taria-hidden=\"true\">\n\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\tPourquoi Calabrio\t\t\t<\/h3 >\n\t\t\t\n\t\t\t\t\t\t<h2\t\t\tstyle=\"color: #080F21\"\n\t\t\tclass=\"heading-medium text-primary\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\tUne innovation qui d\u00e9passe la concurrence\t\t<\/h2 >\n\t\t\n\t\t\t\t\t<div\n\t\t\t\tclass=\"wysiwyg text-navy-40\"\n\t\t\t\tstyle=\"color: #344679\"\n\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\t<p>Seul Calabrio ONE r\u00e9unit l&rsquo;optimisation de la main-d&rsquo;\u0153uvre pilot\u00e9e par l&rsquo;IA, l&rsquo;intelligence conversationnelle et l&rsquo;engagement des agents dans une suite enti\u00e8rement int\u00e9gr\u00e9e qui s&rsquo;adapte \u00e0 vos besoins uniques. Demandez \u00e0 nos clients.<\/p>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_858929c6b99532ad9a1816917cfb5098\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 0px !important;\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_858929c6b99532ad9a1816917cfb5098\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 0px !important;\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\n\n\t<section\n\t\tclass=\"competitor-table overflow-hidden\"\n\t\tdata-theme-block-id=\"block_1405f012a04e1d43b40527a452855294\"\n\t\tdata-module=\"competitor-table\"\n\t\tdata-aos=\"fade-up\"\n\t>\n\t\t<div class=\"container px-page-margin lg:px-c\/l xl:px-page-margin\">\n\t\t\t<div class=\"flex\">\n\t\t\t\t\n<div class=\"competitor-table-title hidden w-full max-w-[204px] mr-c\/m lg:block\">\n\t\t<div class=\"py-c\/xl\">\n\t\t\t\t\t<div\n\t\t\t\tclass=\"flex items-center p-c\/m body-medium font-medium text-text-primary-aaa border-b-thin border-stroke-tertiary\"\n\t\t\t\tdata-table-item=\"logo\">\n\t\t\t\t<span><\/span>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<div\n\t\t\t\tclass=\"flex items-center body-medium p-c\/m font-medium text-text-primary-aaa border-b-thin border-stroke-tertiary\"\n\t\t\t\tdata-table-item=\"ratings\">\n\t\t\t\t<span>Gartner Rating<\/span>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"flex items-center p-c\/m body-medium font-medium text-text-primary-aaa border-b-thin border-stroke-tertiary\"\n\t\t\t\t\t\tdata-table-item=\"chart-0\"\n\t\t\t\t\t\tdata-table-item-type=\"text\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<span>Classement G2<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"flex items-center p-c\/m body-medium font-medium text-text-primary-aaa border-b-thin border-stroke-tertiary\"\n\t\t\t\t\t\tdata-table-item=\"chart-1\"\n\t\t\t\t\t\tdata-table-item-type=\"text\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<span>D\u00e9lai moyen de retour sur investissement<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<div class=\"flex items-center p-c\/m body-medium font-medium text-text-primary-aaa border-b-thin border-stroke-tertiary\" data-table-item=\"percentage\">\n\t\t\t\t<span>G2 Customer Satisfaction Score<\/span>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"flex items-center p-c\/m body-medium font-medium text-text-primary-aaa\"\n\t\t\t\t\t\tdata-table-item=\"link\"\n\t\t\t\t\t\tdata-table-item-type=\"link\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n<\/div>\n\n\t<section\n\tclass=\"swiper  w-full swiper--navigation-rounded swiper--navigation-top\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1,\"spaceBetween\":24,\"loop\":false,\"navigation\":{\"nextEl\":\".swiper-button-next\",\"prevEl\":\".swiper-button-prev\"},\"breakpoints\":{\"1024\":{\"enabled\":false}}}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper\">\n\t<section class=\"competitor-table-block swiper-slide [&amp;_+section]:!border-l-0\">\n\t\t\t<h3\n\t\t\tclass=\"competitor-table-block__title flex items-center justify-center min-h-c\/m mb-4 px-c\/xxl body-large font-medium text-text-primary-aaa lg:hidden\"\n\t\t\tdata-table-item=\"title\">\n\t\t\t<span class=\"px-gutter\">Calabrio ONE<\/span>\n\t\t<\/h3>\n\t\n\t<div class=\"competitor-table-block__inner text-center\">\n\t\t<div class=\"flex\">\n\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\"><span><\/span><\/div>\n\t\t\t<div class=\"w-1\/2 pb-c\/xl md:flex-auto rounded-t-l\" style=\"background-color: #D2F3FA66\"><\/div>\n\t\t<\/div>\n\n\t\t\t\t\t<div class=\"competitor-table-block__row-top flex\">\n\t\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t<div class=\"h-full border-b-thin border-stroke-tertiary\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"background-color: #D2F3FA66\">\n\t\t\t\t\t<div class=\"border-b-thin border-stroke-tertiary\" data-table-item=\"logo\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"js-wrap image lint-ignore\n\tw-full h-c\/xl inline-flex justify-center items-center image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img w-full h-full\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/calabrio-competitor-logo.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/calabrio-competitor-logo.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/calabrio-competitor-logo.svg\" alt=\"\" ><\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"competitor-table-block__title body-medium hidden p-c\/m text-text-primary-aaa lg:block\">\n\t\t\t\t\t\t\t\t<span>Calabrio ONE<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<div class=\"flex\">\n\t\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa text-left md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m border-b-thin border-stroke-tertiary\">\n\t\t\t\t\t\t<span>Gartner Rating<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"background-color: #D2F3FA66\">\n\t\t\t\t\t<div class=\"p-c\/m border-b-thin border-stroke-tertiary\" data-table-item=\"ratings\">\n\t\t\t\t\t\t<div class=\"py-c\/s\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"flex items-center justify-center gap-c\/s\" data-rating=\"4.5\">\n\t\t\t\t\t\t\t\t<div class=\"Stars\" style=\"--rating: 4.5;\" aria-label=\"Rating of this product is 4.5 out of 5.\"><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"rating\">\n\t\t\t\t\t\t\t\t4.5\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wysiwyg--small mt-c\/s text-text-secondary-aa\">\n\t\t\t\t\t\t\t\t\t340 Commentaires\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"flex items-center w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa text-left md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m border-b-thin border-stroke-tertiary\">\n\t\t\t\t\t\t\t\t<span>Classement G2<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"background-color: #D2F3FA66\">\n\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tclass=\"flex justify-center h-full p-c\/m flex justify-center h-full p-c\/m   border-b-thin border-stroke-tertiary\"\n\t\t\t\t\t\t\t\tdata-table-item=\"chart-0\"\n\t\t\t\t\t\t\t\tdata-table-item-type=\"text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col gap-2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\t\tclass=\"wysiwyg--small text-text-secondary-aa\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"Stars\" style=\"--rating: 4.2\" aria-label=\"Rating of this product is 4.5 out of 5\"><\/div>\n<div class=\"rating\">4.2<\/div>\n<p>326 Examens<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"flex items-center w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa text-left md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m border-b-thin border-stroke-tertiary\">\n\t\t\t\t\t\t\t\t<span>D\u00e9lai moyen de retour sur investissement<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"background-color: #D2F3FA66\">\n\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tclass=\"flex justify-center h-full p-c\/m flex justify-center h-full p-c\/m   border-b-thin border-stroke-tertiary\"\n\t\t\t\t\t\t\t\tdata-table-item=\"chart-1\"\n\t\t\t\t\t\t\t\tdata-table-item-type=\"text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col gap-2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\t\tclass=\"wysiwyg--small text-text-secondary-aa\">\n\t\t\t\t\t\t\t\t\t\t\t<p>22 mois<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"flex text-left\">\n\t\t\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m\">\n\t\t\t\t\t\t\t<span>Article vedette<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"background-color: #D2F3FA66\">\n\t\t\t\t\t\t<div class=\"p-c\/m border-b-thin border-stroke-tertiary\" data-table-item=\"percentage\">\n\t\t\t\t\t\t\t<div class=\"js-wrap image lint-ignore\n\tmin-w-10 h-10 inline-flex justify-center items-center\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img w-full h-full\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" alt=\"\" ><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"mt-c\/s display-small text-text-highlight-aaa\">\n\t\t\t\t\t\t\t\t\t91%\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"mt-c\/s wysiwyg font-medium text-text-primary-aaa\">\n\t\t\t\t\t\t\t\t\tScore de satisfaction G2\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"flex\">\n\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"flex items-center w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa text-left md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m\">\n\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"background-color: #D2F3FA66\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"flex justify-center h-full p-c\/m\"\n\t\t\t\t\t\t\tdata-table-item=\"link\"\n\t\t\t\t\t\t\tdata-table-item-type=\"link\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-tertiary btn-tertiary--left-align\"\n\t\t href=\"https:\/\/www.calabrio.com\/book-a-demo\/\" title=\"Book a Demo\" aria-label=\"Book a Demo\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore text-text-action\"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Book a Demo<\/span>\n\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t<div class=\"flex\">\n\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t<span><\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"w-1\/2 pb-c\/xl md:flex-auto rounded-b-l\" style=\"background-color: #D2F3FA66\"><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section><section class=\"competitor-table-block swiper-slide lg:border-l-thin lg:border-stroke-tertiary\">\n\t\t\t<h3\n\t\t\tclass=\"competitor-table-block__title flex items-center justify-center min-h-c\/m mb-4 px-c\/xxl body-large font-medium text-text-primary-aaa lg:hidden\"\n\t\t\tdata-table-item=\"title\">\n\t\t\t<span class=\"px-gutter\">Verint<\/span>\n\t\t<\/h3>\n\t\n\t<div class=\"competitor-table-block__inner text-center\">\n\t\t<div class=\"flex\">\n\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\"><span><\/span><\/div>\n\t\t\t<div class=\"w-1\/2 pb-c\/xl md:flex-auto rounded-t-l\" style=\"\"><\/div>\n\t\t<\/div>\n\n\t\t\t\t\t<div class=\"competitor-table-block__row-top flex\">\n\t\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t<div class=\"h-full border-b-thin border-stroke-tertiary\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"\">\n\t\t\t\t\t<div class=\"border-b-thin border-stroke-tertiary\" data-table-item=\"logo\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"js-wrap image lint-ignore\n\tw-full h-c\/xl inline-flex justify-center items-center image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img w-full h-full\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/verint-competitor-logo.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/verint-competitor-logo.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/verint-competitor-logo.svg\" alt=\"\" ><\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"competitor-table-block__title body-medium hidden p-c\/m text-text-primary-aaa lg:block\">\n\t\t\t\t\t\t\t\t<span>Verint<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<div class=\"flex\">\n\t\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa text-left md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m border-b-thin border-stroke-tertiary\">\n\t\t\t\t\t\t<span>Gartner Rating<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"\">\n\t\t\t\t\t<div class=\"p-c\/m border-b-thin border-stroke-tertiary\" data-table-item=\"ratings\">\n\t\t\t\t\t\t<div class=\"py-c\/s\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"flex items-center justify-center gap-c\/s\" data-rating=\"4.2\">\n\t\t\t\t\t\t\t\t<div class=\"Stars\" style=\"--rating: 4.2;\" aria-label=\"Rating of this product is 4.2 out of 5.\"><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"rating\">\n\t\t\t\t\t\t\t\t4.2\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wysiwyg--small mt-c\/s text-text-secondary-aa\">\n\t\t\t\t\t\t\t\t\t140 commentaires\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"flex items-center w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa text-left md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m border-b-thin border-stroke-tertiary\">\n\t\t\t\t\t\t\t\t<span>Classement G2<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"\">\n\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tclass=\"flex justify-center h-full p-c\/m flex justify-center h-full p-c\/m   border-b-thin border-stroke-tertiary\"\n\t\t\t\t\t\t\t\tdata-table-item=\"chart-0\"\n\t\t\t\t\t\t\t\tdata-table-item-type=\"text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col gap-2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\t\tclass=\"wysiwyg--small text-text-secondary-aa\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"Stars\" style=\"--rating: 4.2\" aria-label=\"Rating of this product is 4.2 out of 5\"><\/div>\n<div class=\"rating\">4.2<\/div>\n<p>270 Commentaires<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"flex items-center w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa text-left md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m border-b-thin border-stroke-tertiary\">\n\t\t\t\t\t\t\t\t<span>D\u00e9lai moyen de retour sur investissement<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"\">\n\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tclass=\"flex justify-center h-full p-c\/m flex justify-center h-full p-c\/m   border-b-thin border-stroke-tertiary\"\n\t\t\t\t\t\t\t\tdata-table-item=\"chart-1\"\n\t\t\t\t\t\t\t\tdata-table-item-type=\"text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col gap-2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\t\tclass=\"wysiwyg--small text-text-secondary-aa\">\n\t\t\t\t\t\t\t\t\t\t\t<p>31 mois<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"flex text-left\">\n\t\t\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m\">\n\t\t\t\t\t\t\t<span>Article vedette<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"\">\n\t\t\t\t\t\t<div class=\"p-c\/m border-b-thin border-stroke-tertiary\" data-table-item=\"percentage\">\n\t\t\t\t\t\t\t<div class=\"js-wrap image lint-ignore\n\tmin-w-10 h-10 inline-flex justify-center items-center\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img w-full h-full\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" alt=\"\" ><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"mt-c\/s display-small text-text-highlight-aaa\">\n\t\t\t\t\t\t\t\t\t61%\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"mt-c\/s wysiwyg font-medium text-text-primary-aaa\">\n\t\t\t\t\t\t\t\t\tScore de satisfaction G2\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"flex\">\n\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"flex items-center w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa text-left md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m\">\n\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"flex justify-center h-full p-c\/m\"\n\t\t\t\t\t\t\tdata-table-item=\"link\"\n\t\t\t\t\t\t\tdata-table-item-type=\"link\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-tertiary btn-tertiary--left-align\"\n\t\t href=\"https:\/\/www.calabrio.com\/calabrio-vs-verint-wfm\/\" title=\"Learn more\" aria-label=\"Learn more\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore text-text-action\"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Learn more<\/span>\n\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t<div class=\"flex\">\n\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t<span><\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"w-1\/2 pb-c\/xl md:flex-auto rounded-b-l\" style=\"\"><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section><section class=\"competitor-table-block swiper-slide lg:border-l-thin lg:border-stroke-tertiary\">\n\t\t\t<h3\n\t\t\tclass=\"competitor-table-block__title flex items-center justify-center min-h-c\/m mb-4 px-c\/xxl body-large font-medium text-text-primary-aaa lg:hidden\"\n\t\t\tdata-table-item=\"title\">\n\t\t\t<span class=\"px-gutter\">NiCE WFM<\/span>\n\t\t<\/h3>\n\t\n\t<div class=\"competitor-table-block__inner text-center\">\n\t\t<div class=\"flex\">\n\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\"><span><\/span><\/div>\n\t\t\t<div class=\"w-1\/2 pb-c\/xl md:flex-auto rounded-t-l\" style=\"\"><\/div>\n\t\t<\/div>\n\n\t\t\t\t\t<div class=\"competitor-table-block__row-top flex\">\n\t\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t<div class=\"h-full border-b-thin border-stroke-tertiary\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"\">\n\t\t\t\t\t<div class=\"border-b-thin border-stroke-tertiary\" data-table-item=\"logo\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"js-wrap image lint-ignore\n\tw-full h-c\/xl inline-flex justify-center items-center image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img w-full h-full\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/nice-competitor-logo.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/nice-competitor-logo.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/nice-competitor-logo.svg\" alt=\"\" ><\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"competitor-table-block__title body-medium hidden p-c\/m text-text-primary-aaa lg:block\">\n\t\t\t\t\t\t\t\t<span>NiCE WFM<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<div class=\"flex\">\n\t\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa text-left md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m border-b-thin border-stroke-tertiary\">\n\t\t\t\t\t\t<span>Gartner Rating<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"\">\n\t\t\t\t\t<div class=\"p-c\/m border-b-thin border-stroke-tertiary\" data-table-item=\"ratings\">\n\t\t\t\t\t\t<div class=\"py-c\/s\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"flex items-center justify-center gap-c\/s\" data-rating=\"4.3\">\n\t\t\t\t\t\t\t\t<div class=\"Stars\" style=\"--rating: 4.3;\" aria-label=\"Rating of this product is 4.3 out of 5.\"><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"rating\">\n\t\t\t\t\t\t\t\t4.3\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wysiwyg--small mt-c\/s text-text-secondary-aa\">\n\t\t\t\t\t\t\t\t\t1.721 Examens\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"flex items-center w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa text-left md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m border-b-thin border-stroke-tertiary\">\n\t\t\t\t\t\t\t\t<span>Classement G2<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"\">\n\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tclass=\"flex justify-center h-full p-c\/m flex justify-center h-full p-c\/m   border-b-thin border-stroke-tertiary\"\n\t\t\t\t\t\t\t\tdata-table-item=\"chart-0\"\n\t\t\t\t\t\t\t\tdata-table-item-type=\"text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col gap-2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\t\tclass=\"wysiwyg--small text-text-secondary-aa\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"Stars\" style=\"--rating: 4.2\" aria-label=\"Rating of this product is 4.2 out of 5\"><\/div>\n<div class=\"rating\">4.2<\/div>\n<p>475 Reviews (en anglais)<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"flex items-center w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa text-left md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m border-b-thin border-stroke-tertiary\">\n\t\t\t\t\t\t\t\t<span>D\u00e9lai moyen de retour sur investissement<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"\">\n\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tclass=\"flex justify-center h-full p-c\/m flex justify-center h-full p-c\/m   border-b-thin border-stroke-tertiary\"\n\t\t\t\t\t\t\t\tdata-table-item=\"chart-1\"\n\t\t\t\t\t\t\t\tdata-table-item-type=\"text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col gap-2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\t\tclass=\"wysiwyg--small text-text-secondary-aa\">\n\t\t\t\t\t\t\t\t\t\t\t<p>35 mois<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"flex text-left\">\n\t\t\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m\">\n\t\t\t\t\t\t\t<span>Article vedette<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"\">\n\t\t\t\t\t\t<div class=\"p-c\/m border-b-thin border-stroke-tertiary\" data-table-item=\"percentage\">\n\t\t\t\t\t\t\t<div class=\"js-wrap image lint-ignore\n\tmin-w-10 h-10 inline-flex justify-center items-center\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img w-full h-full\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" alt=\"\" ><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"mt-c\/s display-small text-text-highlight-aaa\">\n\t\t\t\t\t\t\t\t\t51%\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"mt-c\/s wysiwyg font-medium text-text-primary-aaa\">\n\t\t\t\t\t\t\t\t\tScore de satisfaction G2\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"flex\">\n\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"flex items-center w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa text-left md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m\">\n\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"flex justify-center h-full p-c\/m\"\n\t\t\t\t\t\t\tdata-table-item=\"link\"\n\t\t\t\t\t\t\tdata-table-item-type=\"link\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-tertiary btn-tertiary--left-align\"\n\t\t href=\"https:\/\/www.calabrio.com\/calabrio-vs-nice-wfm\/\" title=\"Learn more\" aria-label=\"Learn more\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore text-text-action\"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Learn more<\/span>\n\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t<div class=\"flex\">\n\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t<span><\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"w-1\/2 pb-c\/xl md:flex-auto rounded-b-l\" style=\"\"><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section><section class=\"competitor-table-block swiper-slide lg:border-l-thin lg:border-stroke-tertiary\">\n\t\t\t<h3\n\t\t\tclass=\"competitor-table-block__title flex items-center justify-center min-h-c\/m mb-4 px-c\/xxl body-large font-medium text-text-primary-aaa lg:hidden\"\n\t\t\tdata-table-item=\"title\">\n\t\t\t<span class=\"px-gutter\">Aspect Workforce<\/span>\n\t\t<\/h3>\n\t\n\t<div class=\"competitor-table-block__inner text-center\">\n\t\t<div class=\"flex\">\n\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\"><span><\/span><\/div>\n\t\t\t<div class=\"w-1\/2 pb-c\/xl md:flex-auto rounded-t-l\" style=\"\"><\/div>\n\t\t<\/div>\n\n\t\t\t\t\t<div class=\"competitor-table-block__row-top flex\">\n\t\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t<div class=\"h-full border-b-thin border-stroke-tertiary\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"\">\n\t\t\t\t\t<div class=\"border-b-thin border-stroke-tertiary\" data-table-item=\"logo\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"js-wrap image lint-ignore\n\tw-full h-c\/xl inline-flex justify-center items-center image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img w-full h-full\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/aspect-competitor-logo.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/aspect-competitor-logo.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/aspect-competitor-logo.svg\" alt=\"\" ><\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"competitor-table-block__title body-medium hidden p-c\/m text-text-primary-aaa lg:block\">\n\t\t\t\t\t\t\t\t<span>Aspect Workforce<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<div class=\"flex\">\n\t\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa text-left md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m border-b-thin border-stroke-tertiary\">\n\t\t\t\t\t\t<span>Gartner Rating<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"\">\n\t\t\t\t\t<div class=\"p-c\/m border-b-thin border-stroke-tertiary\" data-table-item=\"ratings\">\n\t\t\t\t\t\t<div class=\"py-c\/s\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"flex items-center justify-center gap-c\/s\" data-rating=\"4\">\n\t\t\t\t\t\t\t\t<div class=\"Stars\" style=\"--rating: 4;\" aria-label=\"Rating of this product is 4 out of 5.\"><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"rating\">\n\t\t\t\t\t\t\t\t4\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wysiwyg--small mt-c\/s text-text-secondary-aa\">\n\t\t\t\t\t\t\t\t\t90 Commentaires\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"flex items-center w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa text-left md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m border-b-thin border-stroke-tertiary\">\n\t\t\t\t\t\t\t\t<span>Classement G2<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"\">\n\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tclass=\"flex justify-center h-full p-c\/m flex justify-center h-full p-c\/m   border-b-thin border-stroke-tertiary\"\n\t\t\t\t\t\t\t\tdata-table-item=\"chart-0\"\n\t\t\t\t\t\t\t\tdata-table-item-type=\"text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col gap-2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\t\tclass=\"wysiwyg--small text-text-secondary-aa\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"Stars\" style=\"--rating: 4.2\" aria-label=\"Rating of this product is 4.3 out of 5\"><\/div>\n<div class=\"rating\">4.2<\/div>\n<p>88 Commentaires<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"flex items-center w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa text-left md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m border-b-thin border-stroke-tertiary\">\n\t\t\t\t\t\t\t\t<span>D\u00e9lai moyen de retour sur investissement<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"\">\n\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tclass=\"flex justify-center h-full p-c\/m flex justify-center h-full p-c\/m   border-b-thin border-stroke-tertiary\"\n\t\t\t\t\t\t\t\tdata-table-item=\"chart-1\"\n\t\t\t\t\t\t\t\tdata-table-item-type=\"text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col gap-2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\t\tclass=\"wysiwyg--small text-text-secondary-aa\">\n\t\t\t\t\t\t\t\t\t\t\t<p>27 mois<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"flex text-left\">\n\t\t\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m\">\n\t\t\t\t\t\t\t<span>Article vedette<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"\">\n\t\t\t\t\t\t<div class=\"p-c\/m border-b-thin border-stroke-tertiary\" data-table-item=\"percentage\">\n\t\t\t\t\t\t\t<div class=\"js-wrap image lint-ignore\n\tmin-w-10 h-10 inline-flex justify-center items-center\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img w-full h-full\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" alt=\"\" ><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"mt-c\/s display-small text-text-highlight-aaa\">\n\t\t\t\t\t\t\t\t\t68%\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"mt-c\/s wysiwyg font-medium text-text-primary-aaa\">\n\t\t\t\t\t\t\t\t\tScore de satisfaction G2\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"flex\">\n\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"flex items-center w-1\/2 bg-white pr-c\/m body-medium font-medium text-text-primary-aaa text-left md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t\t\t<div class=\"flex items-center w-full h-full p-c\/m\">\n\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"w-1\/2 px-c\/m md:flex-auto lg:w-full\" style=\"\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"flex justify-center h-full p-c\/m\"\n\t\t\t\t\t\t\tdata-table-item=\"link\"\n\t\t\t\t\t\t\tdata-table-item-type=\"link\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-tertiary btn-tertiary--left-align\"\n\t\t href=\"https:\/\/www.calabrio.com\/calabrio-vs-aspect-workforce\/\" title=\"Learn more\" aria-label=\"Learn more\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore text-text-action\"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Learn more<\/span>\n\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t<div class=\"flex\">\n\t\t\t<div class=\"w-1\/2 bg-white pr-c\/m md:grow-0 md:shrink-0 md:basis-auto md:w-48  lg:hidden\">\n\t\t\t\t<span><\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"w-1\/2 pb-c\/xl md:flex-auto rounded-b-l\" style=\"\"><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\t<\/div>\n\t\n\t\t\t\t\t<button\n\t\t\t\tclass=\"swiper-button-prev\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive pr\u00e9c\u00e9dente du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\t<button\n\t\t\t\tclass=\"swiper-button-next\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive suivante du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\n\t\n\t\t<\/section>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\t\t<style>\n\t[data-theme-block-id=\"block_1405f012a04e1d43b40527a452855294\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\n\n<section\n\tid=\"\"\n\tdata-theme-block-id=\"block_890cde506178f28f5aea700f8f98b543\"\n\tstyle=\"\"\n\t>\n\t\t<div class=\"section-header lint-ignore\" style=\"\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"w-full xl:px-page-margin py-l\/m md:pt-0 lg:py-l\/m mx-auto text-center flex flex-col gap-c\/l\">\n\t\t\t\t\t\t\t\t<h3\t\t\t\tstyle=\"\"\n\t\t\t\tclass=\"button-link-large !tracking-wider text-text-highlight-aaa flex flex-col md:flex-row items-center\n\t\t\t\tjustify-center gap-c\/s md:gap-c\/xs py-c\/s\"\n\t\t\t\tdata-aos=\"fade-down\"\n\t\t\t\t>\n\t\t\t\t<span\n\t\t\t\t\tclass=\"icon rounded-full flex items-center justify-center text-black [&#038;_svg]:w-[var(--Base-Grid-Grid-24)] [&#038;_svg]:h-[var(--Base-Grid-Grid-24)]\"\n\t\t\t\t\tstyle=\"color: #080F21;background-color: #EEF0F6\"\n\t\t\t\t\taria-hidden=\"true\">\n\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\tFonctionnalit\u00e9s WEM \u00e0 l&#039;\u00e9chelle de la suite\t\t\t<\/h3 >\n\t\t\t\n\t\t\t\t\t\t<h2\t\t\tstyle=\"color: #080F21\"\n\t\t\tclass=\"heading-medium text-primary\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\tOutils de gestion du personnel moderne<br \/>\n\t\t<\/h2 >\n\t\t\n\t\t\t\t\t<div\n\t\t\t\tclass=\"wysiwyg text-navy-40\"\n\t\t\t\tstyle=\"color: #344679\"\n\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\t<p>Calabrio ONE offre un ensemble de fonctionnalit\u00e9s robustes con\u00e7ues pour r\u00e9pondre aux besoins des fournisseurs de services BPO et des centres de contact modernes. D\u00e9couvrez ci-dessous nos principales fonctionnalit\u00e9s de gestion de l&rsquo;engagement du personnel.<\/p>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_890cde506178f28f5aea700f8f98b543\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 50px !important;\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_890cde506178f28f5aea700f8f98b543\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 50px !important;\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\n<div\n\tclass=\"icon-card-grid container\"\n\tid=\"\"\n\tdata-aos=\"fade-up\"\n>\n\t<div\n\t\tdata-theme-block-id=\"block_882f3c13c2f713b9f32f658ed9b1128d\"\n\t\tclass=\"icon-wrapper grid grid-cols-1 gap-c\/m lg:gap-l\/xs md:grid-cols-2 lg:grid-cols-3 py-c\/xxl\">\n\t\n<div\n\tclass=\"card-icon flex flex-col lint-ignore\n\ttext-start\tpy-c\/m lg:pr-l\/m\t border-b-thin border-solid border-stroke-tertiary lg:!pr-c\/xl\"\n\t>\n\t\n\t\n\t\t<h3\n\t\tclass=\"card-icon__title subhead-medium text-text-primary-aa break-words pb-c\/s lint-ignore\"\n\t\t\t\t\tstyle=\"color: #080F21\"\n\t\t\t>\n\t\tOptimiser les pr\u00e9visions et l&#039;ordonnancement\t<\/h3>\n\t\n\t\t<div\n\t\tclass=\"card-icon__description text-text-secondary-aa pb-c\/m break-words lint-ignore wysiwyg--small\"\n\tdata-aos=\"\"\n\tdata-aos-delay=\"0\"\n\t\t\t\t\tstyle=\"color: #344679\"\n\t\t\t>\n\t\t<p>Pr\u00e9voyez facilement le volume d&rsquo;appels et la demande, et \u00e9tablissez des plannings avec pr\u00e9cision et confiance, avec l&rsquo;aide de l&rsquo;IA, de l&rsquo;apprentissage automatique et de l&rsquo;analyse avanc\u00e9e, l\u00e0 o\u00f9 vous en avez besoin.<\/p>\n\t<\/div>\n\t<\/div>\n\n<div\n\tclass=\"card-icon flex flex-col lint-ignore\n\ttext-start\tpy-c\/m lg:pr-l\/m\t border-b-thin border-solid border-stroke-tertiary lg:!pr-c\/xl\"\n\t>\n\t\n\t\n\t\t<h3\n\t\tclass=\"card-icon__title subhead-medium text-text-primary-aa break-words pb-c\/s lint-ignore\"\n\t\t\t\t\tstyle=\"color: #080F21\"\n\t\t\t>\n\t\tAcc\u00e9l\u00e9rer l&#039;am\u00e9lioration des chatbots\t<\/h3>\n\t\n\t\t<div\n\t\tclass=\"card-icon__description text-text-secondary-aa pb-c\/m break-words lint-ignore wysiwyg--small\"\n\tdata-aos=\"\"\n\tdata-aos-delay=\"0\"\n\t\t\t\t\tstyle=\"color: #344679\"\n\t\t\t>\n\t\t<p>Les chatbots qui n&rsquo;aboutissent pas conduisent \u00e0 des impasses dans le parcours du client. R\u00e9duisez vos co\u00fbts tout en augmentant votre efficacit\u00e9, stimulez votre productivit\u00e9 et am\u00e9liorez votre CX gr\u00e2ce \u00e0 une <a href=\"https:\/\/www.calabrio.com\/fr\/analyse-des-robots\/\">plateforme d&rsquo;analyse de chatbot<\/a> qui am\u00e9liore la qualit\u00e9 de toutes vos conversations.<\/p>\n\t<\/div>\n\t<\/div>\n\n<div\n\tclass=\"card-icon flex flex-col lint-ignore\n\ttext-start\tpy-c\/m lg:pr-l\/m\t border-b-thin border-solid border-stroke-tertiary lg:!pr-c\/xl\"\n\t>\n\t\n\t\n\t\t<h3\n\t\tclass=\"card-icon__title subhead-medium text-text-primary-aa break-words pb-c\/s lint-ignore\"\n\t\t\t\t\tstyle=\"color: #080F21\"\n\t\t\t>\n\t\tGarantir la conformit\u00e9, att\u00e9nuer les risques\t<\/h3>\n\t\n\t\t<div\n\t\tclass=\"card-icon__description text-text-secondary-aa pb-c\/m break-words lint-ignore wysiwyg--small\"\n\tdata-aos=\"\"\n\tdata-aos-delay=\"0\"\n\t\t\t\t\tstyle=\"color: #344679\"\n\t\t\t>\n\t\t<p>Stockez toutes vos donn\u00e9es d&rsquo;interaction en toute s\u00e9curit\u00e9. Surveillez efficacement vos 100 % gr\u00e2ce \u00e0 la gestion automatique de la qualit\u00e9 (QM) aliment\u00e9e par l&rsquo;IA et \u00e0 une \u00e9valuation adapt\u00e9e \u00e0 vos besoins et \u00e0 vos objectifs. R\u00e9pondez rapidement aux incidents et mettez en \u0153uvre des correctifs \u00e0 l&rsquo;\u00e9chelle de l&rsquo;entreprise en toute simplicit\u00e9.<\/p>\n\t<\/div>\n\t<\/div>\n\n<div\n\tclass=\"card-icon flex flex-col lint-ignore\n\ttext-start\tpy-c\/m lg:pr-l\/m\t border-b-thin border-solid border-stroke-tertiary lg:!pr-c\/xl\"\n\t>\n\t\n\t\n\t\t<h3\n\t\tclass=\"card-icon__title subhead-medium text-text-primary-aa break-words pb-c\/s lint-ignore\"\n\t\t\t\t\tstyle=\"color: #080F21\"\n\t\t\t>\n\t\tEngagez et fid\u00e9lisez les meilleurs agents\t<\/h3>\n\t\n\t\t<div\n\t\tclass=\"card-icon__description text-text-secondary-aa pb-c\/m break-words lint-ignore wysiwyg--small\"\n\tdata-aos=\"\"\n\tdata-aos-delay=\"0\"\n\t\t\t\t\tstyle=\"color: #344679\"\n\t\t\t>\n\t\t<p>Donnez aux agents les informations sp\u00e9cifiques dont ils ont besoin et donnez-leur les moyens d&rsquo;am\u00e9liorer le CX. Des rapports et des tableaux de bord personnalisables permettent aux agents de suivre leurs performances en temps quasi r\u00e9el. De plus, l&rsquo;analyse comparative int\u00e9gr\u00e9e, les tableaux de classement et la gamification cr\u00e9ent une concurrence saine au sein de vos \u00e9quipes.<\/p>\n\t<\/div>\n\t<\/div>\n\n<div\n\tclass=\"card-icon flex flex-col lint-ignore\n\ttext-start\tpy-c\/m lg:pr-l\/m\t border-b-thin border-solid border-stroke-tertiary lg:!pr-c\/xl\"\n\t>\n\t\n\t\n\t\t<h3\n\t\tclass=\"card-icon__title subhead-medium text-text-primary-aa break-words pb-c\/s lint-ignore\"\n\t\t\t\t\tstyle=\"color: #080F21\"\n\t\t\t>\n\t\tIgnite Impactful Coaching (en anglais)\t<\/h3>\n\t\n\t\t<div\n\t\tclass=\"card-icon__description text-text-secondary-aa pb-c\/m break-words lint-ignore wysiwyg--small\"\n\tdata-aos=\"\"\n\tdata-aos-delay=\"0\"\n\t\t\t\t\tstyle=\"color: #344679\"\n\t\t\t>\n\t\t<p>\u00c9liminez la complexit\u00e9 de la gestion du coaching et des performances \u00e0 l&rsquo;aide d&rsquo;outils disparates. Menez des sessions de coaching en toute transparence, documentez les interactions et suivez les progr\u00e8s des agents par rapport \u00e0 des indicateurs cl\u00e9s. Consacrez moins de temps \u00e0 l&rsquo;administration et plus au d\u00e9veloppement des agents.<\/p>\n\t<\/div>\n\t<\/div>\n\n<div\n\tclass=\"card-icon flex flex-col lint-ignore\n\ttext-start\tpy-c\/m lg:pr-l\/m\t border-b-thin border-solid border-stroke-tertiary lg:!pr-c\/xl\"\n\t>\n\t\n\t\n\t\t<h3\n\t\tclass=\"card-icon__title subhead-medium text-text-primary-aa break-words pb-c\/s lint-ignore\"\n\t\t\t\t\tstyle=\"color: #080F21\"\n\t\t\t>\n\t\tR\u00e9v\u00e9ler ce que vos clients ressentent vraiment, \u00e0 grande \u00e9chelle\t<\/h3>\n\t\n\t\t<div\n\t\tclass=\"card-icon__description text-text-secondary-aa pb-c\/m break-words lint-ignore wysiwyg--small\"\n\tdata-aos=\"\"\n\tdata-aos-delay=\"0\"\n\t\t\t\t\tstyle=\"color: #344679\"\n\t\t\t>\n\t\t<p>Formez plus intelligemment et am\u00e9liorez les exp\u00e9riences en comprenant ce que ressentent vos clients &#8211; et pourquoi &#8211; gr\u00e2ce \u00e0 l&rsquo;analyse pr\u00e9cise et personnalisable des sentiments aliment\u00e9e par la GenAI. Suivez l&rsquo;\u00e9volution du sentiment des agents et des clients tout au long des interactions, identifiez les causes et prenez des mesures pour am\u00e9liorer la situation.<\/p>\n\t<\/div>\n\t<\/div>\n\n<div\n\tclass=\"card-icon flex flex-col lint-ignore\n\ttext-start\tpy-c\/m lg:pr-l\/m\t border-b-thin border-solid border-stroke-tertiary lg:!pr-c\/xl\"\n\t>\n\t\n\t\n\t\t<h3\n\t\tclass=\"card-icon__title subhead-medium text-text-primary-aa break-words pb-c\/s lint-ignore\"\n\t\t\t\t\tstyle=\"color: #080F21\"\n\t\t\t>\n\t\tApplication mobile et libre-service pour les agents\t<\/h3>\n\t\n\t\t<div\n\t\tclass=\"card-icon__description text-text-secondary-aa pb-c\/m break-words lint-ignore wysiwyg--small\"\n\tdata-aos=\"\"\n\tdata-aos-delay=\"0\"\n\t\t\t\t\tstyle=\"color: #344679\"\n\t\t\t>\n\t\t<p>Donnez aux agents la libert\u00e9 de consulter et d \u00ab \u00e9laborer leur propre emploi du temps, de faire des demandes d&rsquo;heures suppl\u00e9mentaires, de cong\u00e9s et de changement d&#8217;emploi du temps, d \u00bb \u00e9changer des postes, et bien plus encore, o\u00f9 qu&rsquo;ils se trouvent, le tout dans le confort d&rsquo;une application mobile.<\/p>\n\t<\/div>\n\t<\/div>\n\n<div\n\tclass=\"card-icon flex flex-col lint-ignore\n\ttext-start\tpy-c\/m lg:pr-l\/m\t border-b-thin border-solid border-stroke-tertiary lg:!pr-c\/xl\"\n\t>\n\t\n\t\n\t\t<h3\n\t\tclass=\"card-icon__title subhead-medium text-text-primary-aa break-words pb-c\/s lint-ignore\"\n\t\t\t\t\tstyle=\"color: #080F21\"\n\t\t\t>\n\t\tAm\u00e9lioration de la gestion de l&#039;observance\t<\/h3>\n\t\n\t\t<div\n\t\tclass=\"card-icon__description text-text-secondary-aa pb-c\/m break-words lint-ignore wysiwyg--small\"\n\tdata-aos=\"\"\n\tdata-aos-delay=\"0\"\n\t\t\t\t\tstyle=\"color: #344679\"\n\t\t\t>\n\t\t<p>D\u00e9finissez des alarmes et des notifications relatives \u00e0 l&rsquo;adh\u00e9sion des agents et obtenez un retour d&rsquo;information sur l&rsquo;utilisation des ressources en temps r\u00e9el afin d&rsquo;am\u00e9liorer les performances.<\/p>\n\t<\/div>\n\t<\/div>\n\n<div\n\tclass=\"card-icon flex flex-col lint-ignore\n\ttext-start\tpy-c\/m lg:pr-l\/m\t border-b-thin border-solid border-stroke-tertiary lg:!pr-c\/xl\"\n\t>\n\t\n\t\n\t\t<h3\n\t\tclass=\"card-icon__title subhead-medium text-text-primary-aa break-words pb-c\/s lint-ignore\"\n\t\t\t\t\tstyle=\"color: #080F21\"\n\t\t\t>\n\t\tAutomatisation intrajournali\u00e8re\t<\/h3>\n\t\n\t\t<div\n\t\tclass=\"card-icon__description text-text-secondary-aa pb-c\/m break-words lint-ignore wysiwyg--small\"\n\tdata-aos=\"\"\n\tdata-aos-delay=\"0\"\n\t\t\t\t\tstyle=\"color: #344679\"\n\t\t\t>\n\t\t<p>D\u00e9finissez des r\u00e8gles et des seuils personnalis\u00e9s pour automatiser la gestion des horaires intrajournaliers. Gagnez du temps tout en augmentant la flexibilit\u00e9 et en vous attaquant aux probl\u00e8mes qui entra\u00eenent l&rsquo;attrition.<\/p>\n\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n\n\t<style>\n\t[data-theme-block-id=\"block_882f3c13c2f713b9f32f658ed9b1128d\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 0px !important;\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\n\n<section\n\tid=\"\"\n\tdata-theme-block-id=\"block_7efb425b940ea57316bea45c9fe22709\"\n\tstyle=\"background-color: #d2f3fa\"\n\t>\n\t\t<div class=\"section-header lint-ignore\" style=\"background-color: #d2f3fa\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"w-full xl:px-page-margin py-l\/m md:pt-0 lg:py-l\/m mx-auto text-center flex flex-col gap-c\/l\">\n\t\t\t\t\t\t\t\t<h3\t\t\t\tstyle=\"\"\n\t\t\t\tclass=\"button-link-large !tracking-wider text-text-highlight-aaa flex flex-col md:flex-row items-center\n\t\t\t\tjustify-center gap-c\/s md:gap-c\/xs py-c\/s\"\n\t\t\t\tdata-aos=\"fade-down\"\n\t\t\t\t>\n\t\t\t\t<span\n\t\t\t\t\tclass=\"icon rounded-full flex items-center justify-center text-black [&#038;_svg]:w-[var(--Base-Grid-Grid-24)] [&#038;_svg]:h-[var(--Base-Grid-Grid-24)]\"\n\t\t\t\t\tstyle=\"color: #080F21;background-color: #EEF0F6\"\n\t\t\t\t\taria-hidden=\"true\">\n\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\u00c9tudes de cas\t\t\t<\/h3 >\n\t\t\t\n\t\t\t\t\t\t<h2\t\t\tstyle=\"color: #080F21\"\n\t\t\tclass=\"heading-medium text-primary\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\tUn alli\u00e9 de confiance pour les grandes marques qui responsabilisent les employ\u00e9s et maximisent les performances\t\t<\/h2 >\n\t\t\n\t\t\t\t\t<div\n\t\t\t\tclass=\"wysiwyg text-navy-40\"\n\t\t\t\tstyle=\"color: #344679\"\n\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\t<p>Calabrio ONE b\u00e9n\u00e9ficie de la confiance de marques de toutes tailles et de partenaires technologiques de premier plan. D\u00e9couvrez comment nous aidons les BPO comme le v\u00f4tre \u00e0 tirer le meilleur parti de leurs talents et \u00e0 exploiter la v\u00e9ritable voix de leurs clients.<\/p>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_7efb425b940ea57316bea45c9fe22709\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 24px !important;\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 32px !important;\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_7efb425b940ea57316bea45c9fe22709\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 24px !important;\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 32px !important;\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\n\n\t<section\n\t\tid=\"case_studies\"\n\t\tclass=\"py-l\/xxl relative overflow-hidden \"\n\t\tstyle=\"background-color: #d3f3f9\"\n\t\tdata-theme-block-id=\"block_e03470d3f0590c8ab4ba7888d6f8bb59\"\n\t\tdata-module=\"case-study-testimonials\"\n\t\tdata-aos=\"fade-in\"\n\t>\n\t\t<div class=\"container relative\">\n\t\t\t<div class=\"w-full max-w-[1200px] mx-auto xxl:max-w-[1356px] shadow-lg-2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t<section\n\tclass=\"swiper  swiper--navigation-rounded swiper--slide-visible w-full !static bg-white\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1,\"spaceBetween\":24,\"navigation\":{\"nextEl\":\".swiper-button-next\",\"prevEl\":\".swiper-button-prev\"},\"navCenteredImage\":true,\"effect\":\"slide\",\"watchSlidesProgress\":true}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper\">\n\t\n<div class=\"swiper-slide !h-auto\">\n\t<div class=\"flex flex-col h-full shadow-lg-2 bg-white md:flex-row\">\n\t\t\t\t\t<div class=\"w-full md:w-1\/2 lg:w-1\/2 xxl:w-[39%] overflow-hidden\">\n\t\t\t\t<div class=\"js-wrap image lint-ignore\n\trelative w-full h-full aspect-[313\/280] md:aspect-[324\/560] lg:aspect-[600\/560] xxl:aspect-[530\/560] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img object-center-top\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/visuals-ufK-deiLqY8-unsplash-scaled.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/visuals-ufK-deiLqY8-unsplash-scaled.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/visuals-ufK-deiLqY8-unsplash-scaled.webp 2560w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/visuals-ufK-deiLqY8-unsplash-300x210.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/visuals-ufK-deiLqY8-unsplash-1024x717.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/visuals-ufK-deiLqY8-unsplash-768x538.webp 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/visuals-ufK-deiLqY8-unsplash-1536x1075.webp 1536w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/visuals-ufK-deiLqY8-unsplash-2048x1434.webp 2048w\" alt=\"\" ><\/div>\n\t\t\t<\/div>\n\t\t\t\t<div\n\t\t\tclass=\"w-full h-auto overflow-hidden md:w-1\/2 lg:w-1\/2 xxl:w-[61%] flex flex-col items-start justify-between p-c\/xl md:p-c\/l lg:py-c\/xl lg:px-l\/m gap-c\/l\"\n\t\t>\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"lg:pt-c\/l lg:pr-c\/l max-md:max-h-[96px] max-md:overflow-hidden max-md:text-ellipsis max-md:line-clamp-4 wysiwyg md:wysiwyg--small lg:wysiwyg\"\n\t\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t\t\tdata-aos-delay=\"200\"\n\t\t\t\t>\n\t\t\t\t\t<p><span style=\"font-weight: 400\">Le choix de notre solution de gestion du personnel pour organiser les horaires de nos 60 000 \u00ab\u00a0webhelpers\u00a0\u00bb \u00e9tait strat\u00e9gique pour Webhelp. Nous devions trouver une solution techniquement robuste et facile \u00e0 utiliser pour nos employ\u00e9s. Calabrio Workforce Management r\u00e9pondait \u00e0 toutes ces exigences\u00a0\u00bb.  <\/span><\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"mt-auto w-full\"\n\t\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t\t\tdata-aos-delay=\"300\"\n\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col lg:flex-row lg:items-center border-b border-stroke-tertiary py-c\/m md:gap-c\/l\">\n\t\t\t\t\t\t\t<div class=\"lg:px-c\/s lg:border-r border-stroke-tertiary\">\n\t\t\t\t\t\t\t\t<div class=\"js-wrap image lint-ignore\n\tflex items-center md:h-20\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img w-l\/xl h-auto\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/Logo_de_WebHelp.svg.png\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/Logo_de_WebHelp.svg.png\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/Logo_de_WebHelp.svg.png 2560w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/Logo_de_WebHelp.svg-300x172.png 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/Logo_de_WebHelp.svg-1024x586.png 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/Logo_de_WebHelp.svg-768x440.png 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/Logo_de_WebHelp.svg-1536x879.png 1536w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/Logo_de_WebHelp.svg-2048x1172.png 2048w\" alt=\"\" ><\/div>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col gap-1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text-p\/m font-200\">\n\t\t\t\t\t\t\t\t\t\t\tYann Noblot\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text-text-secondary-aa text-p\/s\">\n\t\t\t\t\t\t\t\t\t\t\tDirecteur de la technologie Webhelp\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-tertiary btn-tertiary--left-align btn-mt-c\/m mt-c\/m\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/case-study\/broad-river-commerce-de-detail-2\/\" title=\"Lire l&#039;histoire\" aria-label=\"Lire l&#039;histoire\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text button-link-small text-text-primary-aaa\">Lire l&#039;histoire<\/span>\n\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div class=\"swiper-slide !h-auto\">\n\t<div class=\"flex flex-col h-full shadow-lg-2 bg-white md:flex-row\">\n\t\t\t\t\t<div class=\"w-full md:w-1\/2 lg:w-1\/2 xxl:w-[39%] overflow-hidden\">\n\t\t\t\t<div class=\"js-wrap image lint-ignore\n\trelative w-full h-full aspect-[313\/280] md:aspect-[324\/560] lg:aspect-[600\/560] xxl:aspect-[530\/560] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img object-center-top\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/chris-montgomery-smgTvepind4-unsplash-scaled.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/chris-montgomery-smgTvepind4-unsplash-scaled.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/chris-montgomery-smgTvepind4-unsplash-scaled.webp 2560w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/chris-montgomery-smgTvepind4-unsplash-300x225.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/chris-montgomery-smgTvepind4-unsplash-1024x768.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/chris-montgomery-smgTvepind4-unsplash-768x576.webp 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/chris-montgomery-smgTvepind4-unsplash-1536x1152.webp 1536w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/chris-montgomery-smgTvepind4-unsplash-2048x1536.webp 2048w\" alt=\"\" ><\/div>\n\t\t\t<\/div>\n\t\t\t\t<div\n\t\t\tclass=\"w-full h-auto overflow-hidden md:w-1\/2 lg:w-1\/2 xxl:w-[61%] flex flex-col items-start justify-between p-c\/xl md:p-c\/l lg:py-c\/xl lg:px-l\/m gap-c\/l\"\n\t\t>\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"lg:pt-c\/l lg:pr-c\/l max-md:max-h-[96px] max-md:overflow-hidden max-md:text-ellipsis max-md:line-clamp-4 wysiwyg md:wysiwyg--small lg:wysiwyg\"\n\t\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t\t\tdata-aos-delay=\"200\"\n\t\t\t\t>\n\t\t\t\t\t<p><span style=\"font-weight: 400\">\u00ab\u00a0Calabrio WFM est l&rsquo;un des meilleurs outils de pr\u00e9vision que j&rsquo;ai utilis\u00e9s dans toute ma vie professionnelle.<\/span><\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"mt-auto w-full\"\n\t\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t\t\tdata-aos-delay=\"300\"\n\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col lg:flex-row lg:items-center border-b border-stroke-tertiary py-c\/m md:gap-c\/l\">\n\t\t\t\t\t\t\t<div class=\"lg:px-c\/s lg:border-r border-stroke-tertiary\">\n\t\t\t\t\t\t\t\t<div class=\"js-wrap image lint-ignore\n\tflex items-center md:h-20\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img w-l\/xl h-auto\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/Teleperformance_logo.svg.png\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/Teleperformance_logo.svg.png\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/Teleperformance_logo.svg.png 1280w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/Teleperformance_logo.svg-300x57.png 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/Teleperformance_logo.svg-1024x195.png 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/Teleperformance_logo.svg-768x146.png 768w\" alt=\"\" ><\/div>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col gap-1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text-p\/m font-200\">\n\t\t\t\t\t\t\t\t\t\t\tMichael Hernandez\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text-text-secondary-aa text-p\/s\">\n\t\t\t\t\t\t\t\t\t\t\tSr. Responsable de la gestion des effectifs, Teleperformance China\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-tertiary btn-tertiary--left-align btn-mt-c\/m mt-c\/m\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/case-study\/teleperformance-chine\/\" title=\"Lire l&#039;histoire\" aria-label=\"Lire l&#039;histoire\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text button-link-small text-text-primary-aaa\">Lire l&#039;histoire<\/span>\n\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div class=\"swiper-slide !h-auto\">\n\t<div class=\"flex flex-col h-full shadow-lg-2 bg-white md:flex-row\">\n\t\t\t\t\t<div class=\"w-full md:w-1\/2 lg:w-1\/2 xxl:w-[39%] overflow-hidden\">\n\t\t\t\t<div class=\"js-wrap image lint-ignore\n\trelative w-full h-full aspect-[313\/280] md:aspect-[324\/560] lg:aspect-[600\/560] xxl:aspect-[530\/560] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img object-center-top\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/getty-images-UN870UFbkv8-unsplash-scaled.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/getty-images-UN870UFbkv8-unsplash-scaled.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/getty-images-UN870UFbkv8-unsplash-scaled.webp 2560w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/getty-images-UN870UFbkv8-unsplash-300x200.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/getty-images-UN870UFbkv8-unsplash-1024x683.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/getty-images-UN870UFbkv8-unsplash-768x512.webp 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/getty-images-UN870UFbkv8-unsplash-1536x1024.webp 1536w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/getty-images-UN870UFbkv8-unsplash-2048x1365.webp 2048w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/getty-images-UN870UFbkv8-unsplash-600x400.webp 600w\" alt=\"\" ><\/div>\n\t\t\t<\/div>\n\t\t\t\t<div\n\t\t\tclass=\"w-full h-auto overflow-hidden md:w-1\/2 lg:w-1\/2 xxl:w-[61%] flex flex-col items-start justify-between p-c\/xl md:p-c\/l lg:py-c\/xl lg:px-l\/m gap-c\/l\"\n\t\t>\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"lg:pt-c\/l lg:pr-c\/l max-md:max-h-[96px] max-md:overflow-hidden max-md:text-ellipsis max-md:line-clamp-4 wysiwyg md:wysiwyg--small lg:wysiwyg\"\n\t\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t\t\tdata-aos-delay=\"200\"\n\t\t\t\t>\n\t\t\t\t\t<p><span style=\"font-weight: 400\">\u00ab\u00a0Les managers et les superviseurs n&rsquo;ont qu&rsquo;\u00e0 cliquer sur un bouton pour acc\u00e9der \u00e0 toutes les informations dont ils ont besoin pour soutenir leurs clients et g\u00e9rer efficacement leurs \u00e9quipes&#8230; [Calabrio WFM a] radicalement transform\u00e9 l&rsquo;\u00e9quilibre entre le travail et la vie priv\u00e9e et am\u00e9lior\u00e9 les op\u00e9rations quotidiennes pour tout le monde\u00a0\u00bb. <\/span><\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"mt-auto w-full\"\n\t\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t\t\tdata-aos-delay=\"300\"\n\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col lg:flex-row lg:items-center border-b border-stroke-tertiary py-c\/m md:gap-c\/l\">\n\t\t\t\t\t\t\t<div class=\"lg:px-c\/s lg:border-r border-stroke-tertiary\">\n\t\t\t\t\t\t\t\t<div class=\"js-wrap image lint-ignore\n\tflex items-center md:h-20\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img w-l\/xl h-auto\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/ssg-logo-1.png\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/ssg-logo-1.png\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/ssg-logo-1.png 500w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/ssg-logo-1-300x151.png 300w\" alt=\"\" ><\/div>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col gap-1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text-p\/m font-200\">\n\t\t\t\t\t\t\t\t\t\t\tKimberley MacKinnon\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text-text-secondary-aa text-p\/s\">\n\t\t\t\t\t\t\t\t\t\t\tVice-pr\u00e9sident de la gestion du personnel, Groupe des services de soutien\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-tertiary btn-tertiary--left-align btn-mt-c\/m mt-c\/m\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/case-study\/groupe-des-services-dappui\/\" title=\"Lire l&#039;histoire\" aria-label=\"Lire l&#039;histoire\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text button-link-small text-text-primary-aaa\">Lire l&#039;histoire<\/span>\n\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n\t\n\t\t\t\t\t<button\n\t\t\t\tclass=\"swiper-button-prev xxl:mx-page-margin\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive pr\u00e9c\u00e9dente du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\t<button\n\t\t\t\tclass=\"swiper-button-next xxl:mx-page-margin\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive suivante du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\n\t\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t<\/section>\n\t\t<style>\n\t[data-theme-block-id=\"block_e03470d3f0590c8ab4ba7888d6f8bb59\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 0px !important;\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 0px !important;\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\t\n\n\n<section\n\tid=\"cta_banner\"\n\tclass=\"flex flex-col lg:flex-row\"\n\tdata-theme-block-id=\"block_0ff5d80dce342ddb34094a671d350de2\"\n\tdata-aos=\"fade-up\"\n>\n\t\t<div style=\"background-color: #080F21\" class=\"flex lg:hidden justify-center items-center w-full\">\n\t\t<div class=\"js-wrap image lint-ignore\n\tw-full aspect-[131\/119] md:aspect-[744\/403] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/SOTCC-Cover-HH.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/SOTCC-Cover-HH.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/SOTCC-Cover-HH.webp 1920w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/SOTCC-Cover-HH-300x169.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/SOTCC-Cover-HH-1024x576.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/SOTCC-Cover-HH-768x432.webp 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/SOTCC-Cover-HH-1536x864.webp 1536w\" alt=\"\" ><\/div>\n\t<\/div>\n\n\t<div style=\"background-color: #080F21\" class=\"hidden lg:flex justify-center items-center w-1\/2\">\n\t\t<div class=\"js-wrap image lint-ignore\n\tw-full h-full lg:aspect-[360\/211] xxl:ml-[60px] xxl:mr-[59px] xxl:aspect-[841\/422] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/SOTCC-Cover-HH.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/SOTCC-Cover-HH.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/SOTCC-Cover-HH.webp 1920w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/SOTCC-Cover-HH-300x169.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/SOTCC-Cover-HH-1024x576.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/SOTCC-Cover-HH-768x432.webp 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/SOTCC-Cover-HH-1536x864.webp 1536w\" alt=\"\" ><\/div>\n\t<\/div>\n\t\n\t\n\t\t\t<div style=\"background-color: #080F21\" class=\"flex flex-col w-full lg:w-1\/2 justify-center gap-c\/m p-l\/xl lg:p-l\/xxl\">\n\t\t\t\t\t\t\t<div class=\"flex flex-col gap-c\/m pb-c\/m\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h2 style=\"color: #FFFFFF\" class=\"heading-large break-words overflow-ellipsis line-clamp-3\">\n\t\t\t\t\t\t\t\u00c9tat du centre de contact 2025\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"flex flex-col py-c\/s items-start\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-tertiary btn-tertiary--left-align text-background-primary\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/etat-du-centre-de-contact-2025\/\" title=\"Lire le rapport\" aria-label=\"Lire le rapport\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore text-text-action\"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Lire le rapport<\/span>\n\t<\/a>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_0ff5d80dce342ddb34094a671d350de2\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\n\n<section\n\tid=\"\"\n\tdata-theme-block-id=\"block_be57e2221b60f0c742fa851b7ee304e2\"\n\tstyle=\"background-color: #d2f3fa\"\n\t>\n\t\t<div class=\"section-header lint-ignore\" style=\"background-color: #d2f3fa\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"w-full xl:px-page-margin py-l\/m md:pt-0 lg:py-l\/m mx-auto text-center flex flex-col gap-c\/l\">\n\t\t\t\t\t\t\t\t<h3\t\t\t\tstyle=\"\"\n\t\t\t\tclass=\"button-link-large !tracking-wider text-text-highlight-aaa flex flex-col md:flex-row items-center\n\t\t\t\tjustify-center gap-c\/s md:gap-c\/xs py-c\/s\"\n\t\t\t\tdata-aos=\"fade-down\"\n\t\t\t\t>\n\t\t\t\t<span\n\t\t\t\t\tclass=\"icon rounded-full flex items-center justify-center text-black [&#038;_svg]:w-[var(--Base-Grid-Grid-24)] [&#038;_svg]:h-[var(--Base-Grid-Grid-24)]\"\n\t\t\t\t\tstyle=\"color: #080F21;background-color: #EEF0F6\"\n\t\t\t\t\taria-hidden=\"true\">\n\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\tAvis des clients\t\t\t<\/h3 >\n\t\t\t\n\t\t\t\t\t\t<h2\t\t\tstyle=\"color: #080F21\"\n\t\t\tclass=\"heading-medium text-primary\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\tLeaders en mati\u00e8re de gestion du personnel Satisfaction de la client\u00e8le\t\t<\/h2 >\n\t\t\n\t\t\t\t\t<div\n\t\t\t\tclass=\"wysiwyg text-navy-40\"\n\t\t\t\tstyle=\"color: #344679\"\n\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\t<p>D\u00e9couvrez pourquoi les clients choisissent Calabrio pour transformer rapidement les informations en actions g\u00e9n\u00e9ratrices de revenus.<\/p>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_be57e2221b60f0c742fa851b7ee304e2\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 24px !important;\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 40px !important;\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_be57e2221b60f0c742fa851b7ee304e2\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 24px !important;\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 40px !important;\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\n<section\n\tid=\"\"\n\tclass=\"customer-reviews\"\n\tstyle=\"background-color: #D2F3FA\"\n>\n\t<div\n\t\tclass=\"container py-l\/xxl md:py-l\/m lg:py-l\/xxl !px-0\"\n\t\tdata-theme-block-id=\"block_ac4a6772f7cae379594993f9898ec714\"\n\t\tdata-aos=\"fade-up\"\n\t>\n\t\t\t\t\t<div class=\"hidden lg:block pb-l\/xxl\">\n\t\t\t\t\n\t<section\n\tclass=\"swiper  swiper--navigation-rounded\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1,\"spaceBetween\":0,\"loop\":true,\"navigation\":{\"nextEl\":\".swiper-button-next\",\"prevEl\":\".swiper-button-prev\"}}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper\">\n\t\n<div class=\"w-full !h-auto px-page-margin  swiper-slide\">\n\t<div class=\"flex h-full flex-row justify-between gap-gutter\">\n\t\t<div class=\"w-[50%]\">\n\t\t\t\n<div\n\tclass=\"h-full !flex flex-col !justify-between p-c\/l bg-background-primary min-h-[198px] lint-ignore\"\n\t>\n\t\t\t<div class=\" body-xl\">&quot;C&#039;est le meilleur syst\u00e8me \u00e0 utiliser pour la gestion du personnel dans l&#039;industrie du BPO. Le suivi en direct du statut et des horaires des employ\u00e9s permet d&#039;\u00e9viter les heures perdues. Vous pouvez \u00e9galement acc\u00e9der aux enregistrements quotidiens des flux de travail des agents. L&#039;\u00e9vitement du travail peut \u00eatre facilement d\u00e9termin\u00e9 par cet outil.&quot;<\/div>\n\t\t<div class=\"flex flex-row justify-between\">\n\t\t<div>\n\t\t\t\t\t\t\t<p class=\"body-medium font-medium\">Charles Angelo V<\/p>\n\t\t\t\t\t\t\t\t\t\t<p class=\"body-small\">Charles Angelo V., Analyste qualit\u00e9 externalisation\/d\u00e9localisation<\/p>\n\t\t\t\t\t<\/div>\n\t\t<div class=\"w-[var(--Base-Grid-Grid-40)] h-[var(--Base-Grid-Grid-40)]\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\timage--contain w-full h-full\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/capterra-large.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/capterra-large.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/capterra-large.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t\t<\/div>\n\t\t<div class=\"w-[50%] flex flex-col gap-gutter justify-between\">\n\t\t\t\n<div\n\tclass=\"h-full !flex flex-col !justify-between p-c\/l bg-background-primary min-h-[198px] !h-auto lint-ignore\"\n\t>\n\t\t\t<div class=\" body-medium\">&quot;Nous disposons d&#039;une main-d&#039;\u0153uvre internationale et Calabrio nous a permis de planifier et de g\u00e9rer la couverture dans le monde entier.<\/div>\n\t\t<div class=\"flex flex-row justify-between\">\n\t\t<div>\n\t\t\t\t\t\t\t<p class=\"body-medium font-medium\">Lisa P<\/p>\n\t\t\t\t\t\t\t\t\t\t<p class=\"body-small\">Lisa P., Analyste du personnel d&#039;entreprise<\/p>\n\t\t\t\t\t<\/div>\n\t\t<div class=\"w-[var(--Base-Grid-Grid-40)] h-[var(--Base-Grid-Grid-40)]\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\timage--contain w-full h-full\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t\t\t\n<div\n\tclass=\"h-full !flex flex-col !justify-between p-c\/l bg-background-primary min-h-[198px] !h-auto !h-auto lint-ignore\"\n\t>\n\t\t\t<div class=\" body-medium\">&quot;J&#039;\u00e9tais un utilisateur de longue date d&#039;un autre outil WFM lorsque j&#039;ai commenc\u00e9 \u00e0 utiliser Calabrio pour m&#039;aider \u00e0 faire des pr\u00e9visions et des plannings. La courbe d&#039;apprentissage a \u00e9t\u00e9 tr\u00e8s intuitive pour saisir les volumes d&#039;appels et les pr\u00e9visions bas\u00e9es sur les facteurs historiques. Je trouve qu&#039;il est tr\u00e8s facile de configurer de nouveaux utilisateurs et d&#039;\u00e9tablir des plannings.&quot;<\/div>\n\t\t<div class=\"flex flex-row justify-between\">\n\t\t<div>\n\t\t\t\t\t\t\t<p class=\"body-medium font-medium\">Brian W<\/p>\n\t\t\t\t\t\t\t\t\t\t<p class=\"body-small\">Brian W., planificateur de la gestion des effectifs pour le march\u00e9 interm\u00e9diaire<\/p>\n\t\t\t\t\t<\/div>\n\t\t<div class=\"w-[var(--Base-Grid-Grid-40)] h-[var(--Base-Grid-Grid-40)]\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\timage--contain w-full h-full\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n\t\n\t\t\t\t\t<button\n\t\t\t\tclass=\"swiper-button-prev\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive pr\u00e9c\u00e9dente du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\t<button\n\t\t\t\tclass=\"swiper-button-next\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive suivante du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\n\t\n\t\t<\/section>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"lg:hidden overflow-hidden pb-l\/xxl md:pb-l\/m\">\n\t\t\t\t\n\t<section\n\tclass=\"swiper  swiper--navigation-rounded swiper--margin-two-sides\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1.282,\"spaceBetween\":16,\"breakpoints\":{\"680\":{\"slidesPerView\":1.66}},\"navigation\":{\"nextEl\":\".swiper-button-next\",\"prevEl\":\".swiper-button-prev\"}}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper\">\n\t\n<div\n\tclass=\"h-full !flex flex-col !justify-between p-c\/l bg-background-primary swiper-slide !h-auto min-h-[280px] gap-c\/m lint-ignore\"\n\t>\n\t\t\t<div class=\" body-medium\">&quot;C&#039;est le meilleur syst\u00e8me \u00e0 utiliser pour la gestion du personnel dans l&#039;industrie du BPO. Le suivi en direct du statut et des horaires des employ\u00e9s permet d&#039;\u00e9viter les heures perdues. Vous pouvez \u00e9galement acc\u00e9der aux enregistrements quotidiens des flux de travail des agents. L&#039;\u00e9vitement du travail peut \u00eatre facilement d\u00e9termin\u00e9 par cet outil.&quot;<\/div>\n\t\t<div class=\"flex flex-row justify-between\">\n\t\t<div>\n\t\t\t\t\t\t\t<p class=\"body-medium font-medium\">Charles Angelo V<\/p>\n\t\t\t\t\t\t\t\t\t\t<p class=\"body-small\">Charles Angelo V., Analyste qualit\u00e9 externalisation\/d\u00e9localisation<\/p>\n\t\t\t\t\t<\/div>\n\t\t<div class=\"w-[var(--Base-Grid-Grid-40)] h-[var(--Base-Grid-Grid-40)]\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\timage--contain w-full h-full\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/capterra-large.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/capterra-large.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/capterra-large.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div\n\tclass=\"h-full !flex flex-col !justify-between p-c\/l bg-background-primary swiper-slide !h-auto min-h-[280px] gap-c\/m lint-ignore\"\n\t>\n\t\t\t<div class=\" body-medium\">&quot;Nous disposons d&#039;une main-d&#039;\u0153uvre internationale et Calabrio nous a permis de planifier et de g\u00e9rer la couverture dans le monde entier.<\/div>\n\t\t<div class=\"flex flex-row justify-between\">\n\t\t<div>\n\t\t\t\t\t\t\t<p class=\"body-medium font-medium\">Lisa P<\/p>\n\t\t\t\t\t\t\t\t\t\t<p class=\"body-small\">Lisa P., Analyste du personnel d&#039;entreprise<\/p>\n\t\t\t\t\t<\/div>\n\t\t<div class=\"w-[var(--Base-Grid-Grid-40)] h-[var(--Base-Grid-Grid-40)]\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\timage--contain w-full h-full\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div\n\tclass=\"h-full !flex flex-col !justify-between p-c\/l bg-background-primary swiper-slide !h-auto min-h-[280px] gap-c\/m lint-ignore\"\n\t>\n\t\t\t<div class=\" body-medium\">&quot;J&#039;\u00e9tais un utilisateur de longue date d&#039;un autre outil WFM lorsque j&#039;ai commenc\u00e9 \u00e0 utiliser Calabrio pour m&#039;aider \u00e0 faire des pr\u00e9visions et des plannings. La courbe d&#039;apprentissage a \u00e9t\u00e9 tr\u00e8s intuitive pour saisir les volumes d&#039;appels et les pr\u00e9visions bas\u00e9es sur les facteurs historiques. Je trouve qu&#039;il est tr\u00e8s facile de configurer de nouveaux utilisateurs et d&#039;\u00e9tablir des plannings.&quot;<\/div>\n\t\t<div class=\"flex flex-row justify-between\">\n\t\t<div>\n\t\t\t\t\t\t\t<p class=\"body-medium font-medium\">Brian W<\/p>\n\t\t\t\t\t\t\t\t\t\t<p class=\"body-small\">Brian W., planificateur de la gestion des effectifs pour le march\u00e9 interm\u00e9diaire<\/p>\n\t\t\t\t\t<\/div>\n\t\t<div class=\"w-[var(--Base-Grid-Grid-40)] h-[var(--Base-Grid-Grid-40)]\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\timage--contain w-full h-full\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/11\/G2_Logo_Red_RGB.svg\" alt=\"\" ><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n\t\n\t\t\t\t\t<button\n\t\t\t\tclass=\"swiper-button-prev\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive pr\u00e9c\u00e9dente du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\t<button\n\t\t\t\tclass=\"swiper-button-next\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive suivante du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\n\t\n\t\t<\/section>\n\t\t\t<\/div>\n\t\t\t\t\n\t<div class=\"relative overflow-hidden max-w-[1440px] mx-auto\">\n\t\t\n\t<section\n\tclass=\"swiper  flex justify-center w-full aos-init aos-animate\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":2.856,\"spaceBetween\":18,\"autoplay\":{\"delay\":0,\"disableOnInteraction\":false},\"allowTouchMove\":false,\"loop\":true,\"speed\":2000,\"breakpoints\":{\"744\":{\"slidesPerView\":5.39,\"spaceBetween\":16},\"1024\":{\"slidesPerView\":7,\"spaceBetween\":32},\"1440\":{\"slidesPerView\":10.4,\"spaceBetween\":32}}}'\n\tdata-aos=\"swiper-slide-left\"\n\tdata-aos-duration=\"1000\"\n\t>\n\t<div class=\"swiper-wrapper\">\n\t<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_Mid-Market_EMEA_Leader.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_Mid-Market_EMEA_Leader.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_Mid-Market_EMEA_Leader.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_MiddleEastAfrica_Leader.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_MiddleEastAfrica_Leader.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_MiddleEastAfrica_Leader.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_Leader.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_Leader.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_Leader.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_EMEA_Leader.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_EMEA_Leader.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_EMEA_Leader.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image 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image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/SpeechAnalytics_HighestUserAdoption_Enterprise_Adoption.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/SpeechAnalytics_HighestUserAdoption_Enterprise_Adoption.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/SpeechAnalytics_HighestUserAdoption_Enterprise_Adoption.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto 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src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_HighPerformer_LatinAmerica_HighPerformer.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_HighPerformer_LatinAmerica_HighPerformer.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_HighPerformer_LatinAmerica_HighPerformer.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" 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data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_BestUsability_Mid-Market_Total.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_BestUsability_Mid-Market_Total.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterWorkforce_BestUsability_Mid-Market_Total.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterQualityAssurance_Leader_EMEA_Leader.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterQualityAssurance_Leader_EMEA_Leader.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/ContactCenterQualityAssurance_Leader_EMEA_Leader.svg\" alt=\"\" ><\/div>\n<div class=\"js-wrap image lint-ignore\n\tswiper-slide swiper-slide flex justify-center py-c\/s min-h-[116px] lg:min-h-l\/xxl image--contain\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:w-auto [&#038;&#038;]:h-20 aspect-[62\/80] absolute [&#038;&#038;]:left-1\/2 [&#038;&#038;]:top-1\/2 -translate-y-1\/2 -translate-x-1\/2\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_Mid-Market_Leader.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_Mid-Market_Leader.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/WorkforceManagement_Leader_Mid-Market_Leader.svg\" alt=\"\" ><\/div>\n\t<\/div>\n\t\n\t\t\n\t\n\t\t<\/section>\n\t\t<div class=\"gradient-left absolute top-0 -left-page-margin md:left-0 z-10 w-[159px] h-full\" style=\"background: linear-gradient(-270deg, #D2F3FA 0%, rgba(210, 243, 250, 0.00) 100%)\"><\/div>\n\t\t<div class=\"gradient-right absolute top-0 -right-page-margin md:right-0 z-10 w-[159px] h-full\" style=\"background: linear-gradient(270deg, #D2F3FA 0%, rgba(210, 243, 250, 0.00) 100%)\"><\/div>\n\t<\/div>\n\t\t<\/div>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_ac4a6772f7cae379594993f9898ec714\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 0px !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 24px !important;\n\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 0px !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 96px !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\n\n<style>\n\t[data-theme-block-id=\"block_b1a93892677c56e8a32386056138b6ef\"] {\n\t\t.featured-resources__wrapper {\n\t\t\tbackground-color: #FFFFFF;\n\t\t}\n\n\t\t.featured-resources__header {\n\t\t\tborder-color: #0C1C47;\n\t\t}\n\n\t\t.featured-resources__headline {\n\t\t\tcolor: #080F21;\n\t\t}\n\n\t\t.featured-resources__description {\n\t\t\tcolor: #344679;\n\t\t}\n\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t.featured-resources__wrapper {\n\t\t\t\tbackground-color: #FFFFFF;\n\t\t\t}\n\n\t\t\t.featured-resources__header {\n\t\t\t\tborder-color: #0C1C47;\n\t\t\t}\n\n\t\t\t.featured-resources__headline {\n\t\t\t\tcolor: #080F21;\n\t\t\t}\n\n\t\t\t.featured-resources__description {\n\t\t\t\tcolor: #344679;\n\t\t\t}\n\t\t}\n\t}\n<\/style>\n\n\t<section\n\t\tid=\"\"\n\t\tdata-aos=\"fade-up\"\n\t\tclass=\"overflow-hidden\"\n\t\tdata-theme-block-id=\"block_b1a93892677c56e8a32386056138b6ef\"\n\t>\n\t\t<div\n\t\t\tclass=\"container featured-resources__wrapper flex flex-col py-l\/xxl overflow-hidden \">\n\t\t\t<div\n\t\t\t\tclass=\"featured-resources__header flex gap-c\/xl py-c\/l border-t-thick\"\n\t\t\t\tdata-aos=\"fade-up\">\n\t\t\t\t\t\t\t\t<div class=\"flex flex-col flex-1 basis-0 gap-c\/m \">\n\t\t\t\t\t\t\t\t\t\t<h2 class=\"featured-resources__headline heading-small\">\n\t\t\t\t\t\tRessources en vedette\t\t\t\t<\/h2>\n\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t<div\n\t\t\tclass=\"z-0 block w-[calc(100vw)] -ml-page-margin custom-arrow-wrapper\t\t\t lg:w-full lg:-ml-0\">\n\t\t\t\n\t<section\n\tclass=\"swiper  !my-c\/l !m-0 swiper--navigation-rounded swiper--margin-left swiper--lg-hide-navigation\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"navigation\":{\"nextEl\":\".swiper-button-next\",\"prevEl\":\".swiper-button-prev\"},\"navCenteredImage\":true,\"slidesPerView\":1.247,\"spaceBetween\":16,\"slidesOffsetAfter\":16,\"breakpoints\":{\"744\":{\"slidesPerView\":2.12},\"1024\":{\"enabled\":false}}}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper lg:!grid lg:grid-cols-3 gap-y-c\/l lg:gap-c\/l\">\n\t\n<div\n\tclass=\"group card-resource-card flex flex-col rounded-small shadow-md overflow-hidden  swiper-slide !flex !h-auto \">\n\t\t\t<!-- <a class=\"card-resource__nav\" href=\"\"><\/a> -->\n\t\n\t<div class=\"relative\"><div class=\"js-wrap image lint-ignore\n\taspect-[7\/6] md:aspect-[176\/171] lg:aspect-[378.666\/342] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/Agent-Copilot-Blog-Header-1-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/Agent-Copilot-Blog-Header-1-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/Agent-Copilot-Blog-Header-1-1.webp 1200w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/Agent-Copilot-Blog-Header-1-1-300x157.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/Agent-Copilot-Blog-Header-1-1-1024x535.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/08\/Agent-Copilot-Blog-Header-1-1-768x401.webp 768w\" alt=\"\" ><\/div>\n<\/div>\n\t\n\t<div class=\"flex flex-col grow overflow-hidden\" style=\"background-color: #ffffff\">\n\t\t\t\t\t<!-- <a class=\"card-resource__nav\" href=\"\"><\/a> -->\n\t\t\n\t\t<div class=\"card-resource__body flex flex-col grow p-c\/l gap-c\/l \">\n\t\t\t\n\t<div class=\"flex flex-row flex-wrap gap-c\/s\">\n\t\t\t<span class=\"tag body-small text-text-secondary-aa bg-background-secondary py-c\/xs px-c\/m w-max rounded-[4px]\">\n\t\t\tGestion du personnel\t\t<\/span>\n\t\t<\/div>\n\n\t\t\t\t\t\t<div class=\"card-resource__content grow flex flex-col gap-c\/s \" data-aos=\"fade-up\" data-aos-once=\"true\">\n\t\t\t\t\t\t\t\t<h2 style=\"\"\n\t\t\t\tclass=\"group-hover:text-text-highlight-aaa card-resource__title leading-[1.21] subhead-medium\n\t\t\t\toverflow-ellipsis line-clamp-3\t\t\t\t\">\n\t\t\t\t<a href=\"https:\/\/www.calabrio.com\/fr\/blog\/presentation-de-calabrio-agent-copilot-la-prochaine-etape-de-lia-agentique-pour-les-centres-de-contact\/\" aria-label=\"Pr\u00e9sentation de Calabrio Agent Assist : La prochaine \u00e9tape de l&rsquo;IA agentique pour les centres de contact\">\n\t\t\t\t\tPr\u00e9sentation de Calabrio Agent Assist : La prochaine \u00e9tape de l&rsquo;IA agentique pour les centres de contact\t\t\t\t<\/a>\n\t\t\t<\/h2>\n\t\t\n\t\t\t\t\t\t\t\t<div style=\"color: #344679\"\n\t\t\t\t\t\tclass=\"card-resource__caption wysiwyg overflow-ellipsis line-clamp-6 pb-[22px]\"\n\t\t\t\t\t\tdata-aos=\"fade-up\" data-aos-once=\"true\">Ao\u00fbt. 13, 2025<\/div>\n\t\t\t\t\t<\/div>\n\t\n\t\t\t\t\t<div class=\"card-resource__footer\" data-aos=\"fade-up\" data-aos-once=\"true\">\n\t\t\t\t\t<a\t\tclass=\"card-resource__link btn-text-link hover:lg:gap-[32px]\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/blog\/presentation-de-calabrio-agent-copilot-la-prochaine-etape-de-lia-agentique-pour-les-centres-de-contact\/\" title=\"Lire la suite\" aria-label=\"Lire la suite\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore text-text-action\"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Lire la suite<\/span>\n\t<\/a>\n\t\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n<\/div>\n\n<div\n\tclass=\"group card-resource-card flex flex-col rounded-small shadow-md overflow-hidden  swiper-slide !flex !h-auto \">\n\t\t\t<!-- <a class=\"card-resource__nav\" href=\"\"><\/a> -->\n\t\n\t<div class=\"relative\"><div class=\"js-wrap image lint-ignore\n\taspect-[7\/6] md:aspect-[176\/171] lg:aspect-[378.666\/342] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/featue_image_ETI.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/featue_image_ETI.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/featue_image_ETI.webp 563w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/03\/featue_image_ETI-300x256.webp 300w\" alt=\"\" ><\/div>\n<\/div>\n\t\n\t<div class=\"flex flex-col grow overflow-hidden\" style=\"background-color: #ffffff\">\n\t\t\t\t\t<!-- <a class=\"card-resource__nav\" href=\"\"><\/a> -->\n\t\t\n\t\t<div class=\"card-resource__body flex flex-col grow p-c\/l gap-c\/l \">\n\t\t\t\n\t\t\t\t\t\t<div class=\"card-resource__content grow flex flex-col gap-c\/s \" data-aos=\"fade-up\" data-aos-once=\"true\">\n\t\t\t\t\t\t\t\t<h2 style=\"\"\n\t\t\t\tclass=\"group-hover:text-text-highlight-aaa card-resource__title leading-[1.21] subhead-medium\n\t\t\t\toverflow-ellipsis line-clamp-3\t\t\t\t\">\n\t\t\t\t<a href=\"https:\/\/www.calabrio.com\/fr\/le-rapport-sur-limpact-economique-total\/\" aria-label=\"Le rapport sur l&rsquo;impact \u00e9conomique total\">\n\t\t\t\t\tLe rapport sur l&rsquo;impact \u00e9conomique total\t\t\t\t<\/a>\n\t\t\t<\/h2>\n\t\t\n\t\t\t\t\t\t\t\t<div style=\"color: #344679\"\n\t\t\t\t\t\tclass=\"card-resource__caption wysiwyg overflow-ellipsis line-clamp-6 pb-[22px]\"\n\t\t\t\t\t\tdata-aos=\"fade-up\" data-aos-once=\"true\">Ao\u00fbt. 22, 2025<\/div>\n\t\t\t\t\t<\/div>\n\t\n\t\t\t\t\t<div class=\"card-resource__footer\" data-aos=\"fade-up\" data-aos-once=\"true\">\n\t\t\t\t\t<a\t\tclass=\"card-resource__link btn-text-link hover:lg:gap-[32px]\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/le-rapport-sur-limpact-economique-total\/\" title=\"Lire la suite\" aria-label=\"Lire la suite\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore text-text-action\"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Lire la suite<\/span>\n\t<\/a>\n\t\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n<\/div>\n\n<div\n\tclass=\"group card-resource-card flex flex-col rounded-small shadow-md overflow-hidden  swiper-slide !flex !h-auto \">\n\t\t\t<!-- <a class=\"card-resource__nav\" href=\"\"><\/a> -->\n\t\n\t<div class=\"relative\"><div class=\"js-wrap image lint-ignore\n\taspect-[7\/6] md:aspect-[176\/171] lg:aspect-[378.666\/342] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/WFI_Agent-Assist_linkedin-banner-1200-x-627-px.jpg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/WFI_Agent-Assist_linkedin-banner-1200-x-627-px.jpg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/WFI_Agent-Assist_linkedin-banner-1200-x-627-px.jpg 1200w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/WFI_Agent-Assist_linkedin-banner-1200-x-627-px-300x157.jpg 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/WFI_Agent-Assist_linkedin-banner-1200-x-627-px-1024x535.jpg 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/09\/WFI_Agent-Assist_linkedin-banner-1200-x-627-px-768x401.jpg 768w\" alt=\"\" ><\/div>\n<\/div>\n\t\n\t<div class=\"flex flex-col grow overflow-hidden\" style=\"background-color: #ffffff\">\n\t\t\t\t\t<!-- <a class=\"card-resource__nav\" href=\"\"><\/a> -->\n\t\t\n\t\t<div class=\"card-resource__body flex flex-col grow p-c\/l gap-c\/l \">\n\t\t\t\n\t<div class=\"flex flex-row flex-wrap gap-c\/s\">\n\t\t\t<span class=\"tag body-small text-text-secondary-aa bg-background-secondary py-c\/xs px-c\/m w-max rounded-[4px]\">\n\t\t\tGestion du personnel\t\t<\/span>\n\t\t<\/div>\n\n\t\t\t\t\t\t<div class=\"card-resource__content grow flex flex-col gap-c\/s \" data-aos=\"fade-up\" data-aos-once=\"true\">\n\t\t\t\t\t\t\t\t<h2 style=\"\"\n\t\t\t\tclass=\"group-hover:text-text-highlight-aaa card-resource__title leading-[1.21] subhead-medium\n\t\t\t\toverflow-ellipsis line-clamp-3\t\t\t\t\">\n\t\t\t\t<a href=\"https:\/\/www.calabrio.com\/fr\/blog\/presentation-de-calabrio-workforce-intelligence-redefinir-la-gestion-des-effectifs-grace-a-lia\/\" aria-label=\"Pr\u00e9sentation de Calabrio Workforce Intelligence : Red\u00e9finir la gestion des effectifs gr\u00e2ce \u00e0 l&rsquo;IA\">\n\t\t\t\t\tPr\u00e9sentation de Calabrio Workforce Intelligence : Red\u00e9finir la gestion des effectifs gr\u00e2ce \u00e0 l&rsquo;IA\t\t\t\t<\/a>\n\t\t\t<\/h2>\n\t\t\n\t\t\t\t\t\t\t\t<div style=\"color: #344679\"\n\t\t\t\t\t\tclass=\"card-resource__caption wysiwyg overflow-ellipsis line-clamp-6 pb-[22px]\"\n\t\t\t\t\t\tdata-aos=\"fade-up\" data-aos-once=\"true\">Sep. 15, 2025<\/div>\n\t\t\t\t\t<\/div>\n\t\n\t\t\t\t\t<div class=\"card-resource__footer\" data-aos=\"fade-up\" data-aos-once=\"true\">\n\t\t\t\t\t<a\t\tclass=\"card-resource__link btn-text-link hover:lg:gap-[32px]\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/blog\/presentation-de-calabrio-workforce-intelligence-redefinir-la-gestion-des-effectifs-grace-a-lia\/\" title=\"Lire la suite\" aria-label=\"Lire la suite\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore text-text-action\"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Lire la suite<\/span>\n\t<\/a>\n\t\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n<\/div>\n\t<\/div>\n\t\n\t\t\t\t\t<button\n\t\t\t\tclass=\"swiper-button-prev\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive pr\u00e9c\u00e9dente du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\t<button\n\t\t\t\tclass=\"swiper-button-next\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Passer \u00e0 la diapositive suivante du carrousel<\/span>\n\t\t\t<\/button>\n\t\t\n\t\n\t\t<\/section>\n\t\t<\/div>\n\n\t\t\t\t<\/div>\n\t<\/section>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_b1a93892677c56e8a32386056138b6ef\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\n<section\n\tclass=\"pre-footer-cta\"\n\tdata-theme-block-id=\"block_267cfd8a7b53c7a70d487c4420b68228\"\n\tid=\"\"\n\tstyle=\"\n\t--main-title-color: #080F21;\n\t--main-description-color: #344679;\n\t--sub-title-color: #080F21;\n\t--sub-description-color: #344679;\n\t--link-color: #080F21;\n\t\"\n\tdata-aos=\"fade-up\"\n>\n\t<div class=\"container flex flex-col xl:flex-row overflow-hidden !px-0 border-t-thin border-stroke-primary\">\n\t\t<div class=\"relative flex flex-col-reverse justify-between md:flex-row w-full pre-footer-cta__content px-page-margin md:pr-0\">\n\t\t\t<div class=\"flex flex-col md:justify-center gap-c\/xxl md:pr-l\/m md:gap-c\/l pb-l\/xxl pt-c\/xxl md:pt-l\/xxl\">\n\t\t\t\t<div class=\"min-h-[140px] lg:min-h-[268px]\">\n\t\t\t\t\t<h2 class=\"heading-large mb-c\/m w-full text-[var(--main-title-color)]\">Vous \u00eates pr\u00eat \u00e0 commencer ?<\/h2>\t\t\t\t\t\t\t\t\t\t\t<div class=\"wysiwyg w-[90%] text-[var(--main-description-color)]\"><p>D\u00e9couvrez Calabrio ONE en action gr\u00e2ce \u00e0 une d\u00e9monstration gratuite.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"flex flex-col xl:flex-row gap-c\/m\" data-aos=\"fade-up\">\n\t\t\t\t\t\t<a\t\tclass=\"btn-primary pl-c\/l pr-c\/l\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/reservez-une-demonstration\/\" title=\"R\u00e9servez une d\u00e9monstration\" aria-label=\"R\u00e9servez une d\u00e9monstration\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text\">R\u00e9servez une d\u00e9monstration<\/span>\n\t<\/a>\n\t<a\t\tclass=\"btn-secondary pl-c\/l pr-c\/l\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/obtenir-un-devis\/\" title=\"Obtenir un devis\" aria-label=\"Obtenir un devis\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text\">Obtenir un devis<\/span>\n\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"w-[127%] md:w-[72%] relative\">\n\t\t\t\t\t<div class=\"js-wrap image lint-ignore\n\thidden md:block h-full image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img md:aspect-[340\/502] lg:aspect-[492\/540] md:h-full\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/pre-footer-image-e1743758755165-1-19-01-2026-15_39_42_818.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/pre-footer-image-e1743758755165-1-19-01-2026-15_39_42_818.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/pre-footer-image-e1743758755165-1-19-01-2026-15_39_42_818.webp 1673w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/pre-footer-image-e1743758755165-1-19-01-2026-15_39_42_818-248x300.webp 248w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/pre-footer-image-e1743758755165-1-19-01-2026-15_39_42_818-848x1024.webp 848w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/pre-footer-image-e1743758755165-1-19-01-2026-15_39_42_818-768x927.webp 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/pre-footer-image-e1743758755165-1-19-01-2026-15_39_42_818-1272x1536.webp 1272w\" alt=\"pre-footer-image\" ><\/div>\n\t\t\t\t\t<div class=\"js-wrap image lint-ignore\n\tblock md:hidden image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img [&#038;&#038;]:relative w-full aspect-[353\/381] sm:aspect-[3\/2]\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/pre-footer-image-e1743758755165-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/pre-footer-image-e1743758755165-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/pre-footer-image-e1743758755165-1.webp 1673w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/pre-footer-image-e1743758755165-1-248x300.webp 248w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/pre-footer-image-e1743758755165-1-848x1024.webp 848w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/pre-footer-image-e1743758755165-1-768x927.webp 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/01\/pre-footer-image-e1743758755165-1-1272x1536.webp 1272w\" alt=\"pre-footer-image\" ><\/div>\n\n\t\t\t\t\t\n\t<div class=\"absolute w-full h-full top-0 left-0 lottie\" data-url=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/04\/CTA.json\" data-loop=\"1\" data-module=\"lottie\"\n\tdata-tab-toggle-id=><\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"w-full xl:w-[41%] flex flex-col bg-background-accent px-c\/xxl py-l\/xxl gap-c\/l\">\n\t\t\t<div>\n\t\t\t\t\t\t\t<p class=\"subhead-medium mb-c\/m md:mb-c\/s text-[var(--sub-title-color)]\">Vous voulez en savoir plus ?<\/p>\n\t\t\t\t\t\t\t\t\t\t<div class=\"wysiwyg text-[var(--sub-description-color)]\"><p>D\u00e9couvrez comment nous pouvons vous aider<\/p>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<div class=\"flex flex-col\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pre-footer-cta__navigation border-b first:border-t border-stroke-tertiary\">\n\t\t\t\t\t\t\t<a\t\tclass=\"btn-text-link !w-full h-full justify-between min-h-16 text-[var(--link-color)] group hover:text-text-highlight-aaa\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/devenez-un-partenaire-de-calabrio\/\" title=\"Devenez un partenaire de Calabrio\" aria-label=\"Devenez un partenaire de Calabrio\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore w-[var(--Base-Grid-Grid-24)] h-[var(--Base-Grid-Grid-24)] !text-[var(--link-color)] group-hover:!text-text-highlight-aaa\"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Devenez un partenaire de Calabrio<\/span>\n\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pre-footer-cta__navigation border-b first:border-t border-stroke-tertiary\">\n\t\t\t\t\t\t\t<a\t\tclass=\"btn-text-link !w-full h-full justify-between min-h-16 text-[var(--link-color)] group hover:text-text-highlight-aaa\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/pourquoi-calabrio\/\" title=\"Pourquoi Calabrio\" aria-label=\"Pourquoi Calabrio\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore w-[var(--Base-Grid-Grid-24)] h-[var(--Base-Grid-Grid-24)] !text-[var(--link-color)] group-hover:!text-text-highlight-aaa\"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Pourquoi Calabrio<\/span>\n\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pre-footer-cta__navigation border-b first:border-t border-stroke-tertiary\">\n\t\t\t\t\t\t\t<a\t\tclass=\"btn-text-link !w-full h-full justify-between min-h-16 text-[var(--link-color)] group hover:text-text-highlight-aaa\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/produits\/calabrio-one\/\" title=\"Calabrio One\" aria-label=\"Calabrio One\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore w-[var(--Base-Grid-Grid-24)] h-[var(--Base-Grid-Grid-24)] !text-[var(--link-color)] group-hover:!text-text-highlight-aaa\"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Calabrio One<\/span>\n\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pre-footer-cta__navigation border-b first:border-t border-stroke-tertiary\">\n\t\t\t\t\t\t\t<a\t\tclass=\"btn-text-link !w-full h-full justify-between min-h-16 text-[var(--link-color)] group hover:text-text-highlight-aaa\"\n\t\t href=\"https:\/\/www.calabrio.com\/fr\/centre-de-ressources-2\/centre-de-demonstration\/\" title=\"Centre de d\u00e9monstration\" aria-label=\"Centre de d\u00e9monstration\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore w-[var(--Base-Grid-Grid-24)] h-[var(--Base-Grid-Grid-24)] !text-[var(--link-color)] group-hover:!text-text-highlight-aaa\"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Centre de d\u00e9monstration<\/span>\n\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\t<style>\n\t[data-theme-block-id=\"block_267cfd8a7b53c7a70d487c4420b68228\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":240,"featured_media":0,"parent":12157,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":true,"om_disable_all_campaigns":false,"footnotes":""},"class_list":["post-7214","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Solutions BPO pour les centres de contact : Calabrio, leader de la gestion WFM et CX<\/title>\n<meta name=\"description\" content=\"Am\u00e9liorez l&#039;exp\u00e9rience de vos agents et de vos clients et maximisez votre retour sur investissement gr\u00e2ce aux solutions de gestion de la main-d&#039;\u0153uvre et de l&#039;exp\u00e9rience client de Calabrio pour les centres de contact BPO.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.calabrio.com\/fr\/solutions\/bpo\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Solutions BPO\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.calabrio.com\/fr\/solutions\/bpo\/\" \/>\n<meta property=\"og:site_name\" content=\"Calabrio\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/pages\/Calabrio\/312159772174664\" \/>\n<meta property=\"article:modified_time\" 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