{"id":10949,"date":"2018-07-26T15:52:53","date_gmt":"2018-07-26T15:52:53","guid":{"rendered":"https:\/\/www.calabrio.com\/blog\/c3-2018-pleins-feux-sur-les-conferenciers-qr-avec-crysta-moretto-superieur-propane"},"modified":"2025-05-13T08:16:58","modified_gmt":"2025-05-13T08:16:58","slug":"c3-2018-pleins-feux-sur-les-conferenciers-qr-avec-crysta-moretto-superieur-propane","status":"publish","type":"post","link":"https:\/\/www.calabrio.com\/fr\/blog\/c3-2018-pleins-feux-sur-les-conferenciers-qr-avec-crysta-moretto-superieur-propane\/","title":{"rendered":"C3 2018 Pleins feux sur les conf\u00e9renciers : Q&amp;R avec Crysta Moretto, Sup\u00e9rieur Propane"},"content":{"rendered":"\n<section\n\tid=\"\"\n\tclass=\"section-blog-case-study pb-l\/l md:pb-l\/xxl\"\n\tdata-theme-block-id=\"block_d52a9a66430cab7f5fcb776017307136\"\n\tdata-aos=\"fade-up\"\n>\n\t<div class=\"relative\">\n\t\t\t\t\t<div class=\"absolute top-0 left-c\/xl pt-0 lg:pt-4 md:mt-c\/m lg:mt-0\">\n\t\t\t\t<div class=\"py-c\/xs md:py-c\/l xl:py-c\/xs\">\n\t\t\t\t\t<ul class=\"flex gap-2 line-clamp-1 body-small\"><\/ul>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"flex lg:flex-row justify-between md:pt-l\/xl  flex-col\">\n\t\t\t<div class=\"container mt-c\/l md:-mt-c\/m lg:w-[calc(100%\/240*139)] lg:pb-0 flex flex-col gap-c\/xl md:gap-c\/l lg:px-c\/xxl xl:pr-[170px]  pt-c\/xxl lg:py-c\/xxl\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-row gap-c\/m pt-c\/s md:pt-c\/l flex-wrap\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"w-fit body-small text-text-secondary-aa font-medium px-c\/m py-c\/xs bg-background-secondary rounded-xs cursor-pointer\">Meilleures pratiques <\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t<h1 class=\"heading-medium pb-c\/m\">C3 2018 Pleins feux sur les conf\u00e9renciers : Q&amp;R avec Crysta Moretto, Sup\u00e9rieur Propane<\/h1>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t<div class=\"relative lg:w-[calc(100%\/200*101)] xl:w-[calc(100%\/240*101)]\" data-aos=\"fade-up\" data-aos-delay=\"250\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_d52a9a66430cab7f5fcb776017307136\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 0px !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<div class=\"container group page-layout flex flex-col flex-wrap lg:flex-row gap-l\/xxl lg:gap-gutter py-l\/xxl lg:py-l\/xs blg_inner_container\" data-module=\"page-layout\">\n\t\t\t\t\t\n\t<div\n\t\tclass=\"w-full aos-init aos-animate gap-c\/l flex flex-col\"\n\t\tdata-module=\"sticky-nav\"\n\t\tdata-aos=\"fade-up\"\n\t>\n\n\n\t<div class=\"flex justify-between items-center\">\n\t\t<p class=\"body-medium text-text-tertiary-aa\">Share<\/p>\n\n\t\t<div class=\"flex\">\n\t\t\t<a\n\t\t\t\thref=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https%3A%2F%2Fwww.calabrio.com%2Ffr%2Fblog%2Fc3-2018-pleins-feux-sur-les-conferenciers-qr-avec-crysta-moretto-superieur-propane%2F\"\n\t\t\t\ttarget=\"_blank\"\n\t\t\t\trel=\"noopener noreferrer\"\n\t\t\t\tclass=\"w-10 h-10 flex justify-center items-center p-c\/s border-thin border-stroke-tertiary hover:opacity-85\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g clip-path=\"url(#clip0_2513_59672)\">\n<path d=\"M16.6676 0H1.32891C0.594141 0 0 0.580078 0 1.29727V16.6992C0 17.4164 0.594141 18 1.32891 18H16.6676C17.4023 18 18 17.4164 18 16.7027V1.29727C18 0.580078 17.4023 0 16.6676 0ZM5.34023 15.3387H2.66836V6.74648H5.34023V15.3387ZM4.0043 5.57578C3.14648 5.57578 2.45391 4.8832 2.45391 4.02891C2.45391 3.17461 3.14648 2.48203 4.0043 2.48203C4.85859 2.48203 5.55117 3.17461 5.55117 4.02891C5.55117 4.87969 4.85859 5.57578 4.0043 5.57578ZM15.3387 15.3387H12.6703V11.1621C12.6703 10.1672 12.6527 8.88398 11.2816 8.88398C9.89297 8.88398 9.68203 9.97031 9.68203 11.0918V15.3387H7.01719V6.74648H9.57656V7.9207H9.61172C9.9668 7.2457 10.8387 6.53203 12.1359 6.53203C14.8395 6.53203 15.3387 8.31094 15.3387 10.6242V15.3387Z\" fill=\"#2356E7\"\/>\n<\/g>\n<defs>\n<clipPath id=\"clip0_2513_59672\">\n<rect width=\"18\" height=\"18\" fill=\"white\"\/>\n<\/clipPath>\n<\/defs>\n<\/svg>\n\t\t\t<\/a>\n\n\t\t\t<a\n\t\t\t\thref=\"https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fwww.calabrio.com%2Ffr%2Fblog%2Fc3-2018-pleins-feux-sur-les-conferenciers-qr-avec-crysta-moretto-superieur-propane%2F&#038;text=C3 2018 Pleins feux sur les conf\u00e9renciers : Q&amp;R avec Crysta Moretto, Sup\u00e9rieur Propane\"\n\t\t\t\ttarget=\"_blank\"\n\t\t\t\trel=\"noopener noreferrer\"\n\t\t\t\tclass=\"w-10 h-10 flex justify-center items-center p-c\/s border-thin border-stroke-tertiary hover:opacity-85\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M13.7447 1.42792H16.2748L10.7473 7.74554L17.25 16.3424H12.1584L8.17053 11.1284L3.60746 16.3424H1.07582L6.98808 9.58499L0.75 1.42792H5.97083L9.57555 6.19367L13.7447 1.42792ZM12.8567 14.828H14.2587L5.20905 2.86277H3.7046L12.8567 14.828Z\" fill=\"#2356E7\"\/>\n<\/svg>\n\t\t\t<\/a>\n\n\t\t\t<a\n\t\t\t\thref=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.calabrio.com%2Ffr%2Fblog%2Fc3-2018-pleins-feux-sur-les-conferenciers-qr-avec-crysta-moretto-superieur-propane%2F\"\n\t\t\t\ttarget=\"_blank\"\n\t\t\t\trel=\"noopener noreferrer\"\n\t\t\t\tclass=\"w-10 h-10 flex justify-center items-center p-c\/s border-thin border-stroke-tertiary hover:opacity-85\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g clip-path=\"url(#clip0_2513_59678)\">\n<path d=\"M9 0C4.02948 0 0 4.02948 0 9C0 13.2206 2.90592 16.7623 6.82596 17.735V11.7504H4.97016V9H6.82596V7.81488C6.82596 4.75164 8.21232 3.3318 11.2198 3.3318C11.79 3.3318 12.7739 3.44376 13.1764 3.55536V6.04836C12.964 6.02604 12.595 6.01488 12.1367 6.01488C10.661 6.01488 10.0908 6.57396 10.0908 8.02728V9H13.0306L12.5255 11.7504H10.0908V17.9341C14.5472 17.3959 18.0004 13.6015 18.0004 9C18 4.02948 13.9705 0 9 0Z\" fill=\"#2356E7\"\/>\n<\/g>\n<defs>\n<clipPath id=\"clip0_2513_59678\">\n<rect width=\"18\" height=\"18\" fill=\"white\"\/>\n<\/clipPath>\n<\/defs>\n<\/svg>\n\t\t\t<\/a>\n\t\t<\/div>\n\t<\/div>\n\n\t<\/div>\n\t\t\t\n\t\t\t<div class=\"flex flex-col flex-1 lg:basis-0 lg:py-c\/m  js-page-content overflow-hidden\">\n\t\t\t<div\n\tstyle=\"background-color: #FFFFFF\"\n\tclass=\" wysiwyg wysiwyg--inline flex flex-col py-c\/l gap-c\/m\"\n\tid=\"\"\n\tdata-aos=\"fade-up\"\n>\n\t\t\t\n\t\t\t\t\t<span style=\"color: #080F21\"><p>La <a href=\"https:\/\/www.calabriocustomerconnect.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">conf\u00e9rence Calabrio Customer Connect<\/a> (C3) 2018 approchant \u00e0 grands pas, nous mettons en lumi\u00e8re quelques-uns de nos clients pr\u00e9sentateurs sur le blog Calabrio dans le cadre d&rsquo;une s\u00e9rie intitul\u00e9e Speaker Spotlight.<\/p>\n<p>&nbsp;<\/p>\n<p>Crysta Moretto, analyste de la main-d&rsquo;\u0153uvre, expliquera comment Superior Propane aborde la planification intrajournali\u00e8re. C3 2018 aura lieu du 10 au 13 septembre au Gaylord Opryland Resort &amp; Convention Center \u00e0 Nashville, TN.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Nom : <\/strong>Crysta Moretto<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Entreprise : <\/strong>Sup\u00e9rieur Propane<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Titre : <\/strong>Analyste du personnel<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Exp\u00e9rience : <\/strong>Trois ans<\/p>\n<p>&nbsp;<\/p>\n<h2>Q : Qu&rsquo;attendez-vous le plus de C3 2018 et pourquoi ?<\/h2>\n<p>Crysta : J&rsquo;ai h\u00e2te de discuter avec d&rsquo;autres personnes pour conna\u00eetre leurs meilleures pratiques. Alors que notre culture continue \u00e0 se d\u00e9velopper et \u00e0 s&rsquo;am\u00e9liorer, l&rsquo;exp\u00e9rience et les conseils utiles des autres peuvent nous aider \u00e0 passer au niveau sup\u00e9rieur.<\/p>\n<h2>Q : Qu&rsquo;est-ce qui vous passionne ?<\/h2>\n<p>Crysta:Je suis passionn\u00e9e par le travail dans la \u00ab\u00a0zone grise\u00a0\u00bb, le WFM n&rsquo;est pas toujours noir ou blanc. Sup\u00e9rieur Propane fonctionne selon des changements saisonniers, ce qui cr\u00e9e des d\u00e9fis et oblige parfois \u00e0 faire preuve d&rsquo;innovation pour assurer le bon fonctionnement de l&rsquo;entreprise. J&rsquo;aime relever le d\u00e9fi d&rsquo;identifier ces probl\u00e8mes et de cr\u00e9er une solution qui profite \u00e0 la fois \u00e0 l&rsquo;entreprise et au personnel sur le terrain.<\/p>\n<h2>Q : Pourquoi les gens devraient-ils assister \u00e0 votre session, La gestion intrajournali\u00e8re en action ? Que vont-ils apprendre ?<\/h2>\n<p>Crysta : J&rsquo;esp\u00e8re que les participants \u00e0 notre s\u00e9ance pourront constater l&rsquo;\u00e9volution et la croissance r\u00e9ussie de Sup\u00e9rieur Propane gr\u00e2ce \u00e0 la gestion intrajournali\u00e8re. En tant que nouvelle \u00e9quipe au sein de l&rsquo;entreprise, nous avons \u00e9t\u00e9 confront\u00e9s \u00e0 de nombreux obstacles qui nous ont montr\u00e9 \u00ab\u00a0ce qu&rsquo;il ne faut pas faire\u00a0\u00bb et les solutions de contournement disponibles. Depuis la mise en \u0153uvre de Calabrio, nous sommes pass\u00e9s de la r\u00e9activit\u00e9 \u00e0 la proactivit\u00e9. <em>Intraday Management in Action <\/em>sera une pr\u00e9sentation pour les analystes les plus r\u00e9cents sur la fa\u00e7on dont il est essentiel d&rsquo;avoir des comp\u00e9tences flexibles\/dynamiques pour soutenir le centre de contact.<\/p>\n<h2>Q : Le th\u00e8me de la conf\u00e9rence de cette ann\u00e9e est Amplifier la connexion. Quelle est la chanson que vous aimeriez entendre amplifi\u00e9e lors de la soir\u00e9e de remerciement des clients de C3 ? <\/h2>\n<p>Crysta : \u00ab\u00a0Take a chance on me\u00a0\u00bb d&rsquo;ABBA.<\/p>\n<h2>A propos de Calabrio Customer Connect (C3)<\/h2>\n<p>La conf\u00e9rence annuelle des utilisateurs de Calabrio, Calabrio Customer Connect (C3), est deux jours et demi d&rsquo;apprentissage approfondi et de r\u00e9seautage. Gr\u00e2ce \u00e0 des dizaines de s\u00e9ances en petits groupes et de tables rondes, les participants apprendront des experts de divers secteurs d&rsquo;activit\u00e9. Partagez les meilleures pratiques et les le\u00e7ons apprises avec vos pairs. Discutez avec les dirigeants et les experts techniques de Calabrio pour tirer le meilleur parti de votre investissement dans les solutions Calabrio et pour fournir un retour d&rsquo;information sur les futurs produits.   <\/p>\n<p>Pour obtenir le programme complet et plus d&rsquo;informations sur C3, visitez le site <a href=\"https:\/\/www.calabriocustomerconnect.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">calabriocustomerconnect.com.<\/a><\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/www.calabriocustomerconnect.com\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/c3-2018-social-image_1024x512px.jpg\" alt=\"\" width=\"878\" height=\"439\"><\/a><\/p>\n<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\n\n\n\t<\/div> ","protected":false},"excerpt":{"rendered":"","protected":false},"author":237,"featured_media":10951,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"footnotes":""},"categories":[206],"tags":[],"blog-languages":[],"class_list":["post-10949","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-meilleures-pratiques"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>C3 2018 Pleins feux sur les conf\u00e9renciers : Q&amp;R avec Crysta Moretto, Sup\u00e9rieur Propane | Calabrio<\/title>\n<meta name=\"description\" content=\"Alors que Calabrio Customer Connect (C3) 2018 approche \u00e0 grands pas, nous mettons en lumi\u00e8re Crysta Moretto de Superior Propane dans une s\u00e9rie d&#039;articles sur les 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