{"id":11028,"date":"2017-09-14T15:05:33","date_gmt":"2017-09-14T15:05:33","guid":{"rendered":"https:\/\/www.calabrio.com\/blog\/mifid-ii-lapproche-traditionnelle-contre-lapproche-en-nuage"},"modified":"2025-05-14T12:24:20","modified_gmt":"2025-05-14T12:24:20","slug":"mifid-ii-lapproche-traditionnelle-contre-lapproche-en-nuage","status":"publish","type":"post","link":"https:\/\/www.calabrio.com\/fr\/blog\/mifid-ii-lapproche-traditionnelle-contre-lapproche-en-nuage\/","title":{"rendered":"MiFID II : l&rsquo;approche traditionnelle contre l&rsquo;approche en nuage"},"content":{"rendered":"\n<section\n\tid=\"\"\n\tclass=\"section-blog-case-study pb-l\/l md:pb-l\/xxl\"\n\tdata-theme-block-id=\"block_b0343789a777afacdb93f602a05cd4df\"\n\tdata-aos=\"fade-up\"\n>\n\t<div class=\"relative\">\n\t\t\t\t\t<div class=\"absolute top-0 left-c\/xl pt-0 lg:pt-4 md:mt-c\/m lg:mt-0\">\n\t\t\t\t<div class=\"py-c\/xs md:py-c\/l xl:py-c\/xs\">\n\t\t\t\t\t<ul class=\"flex gap-2 line-clamp-1 body-small\"><\/ul>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"flex lg:flex-row justify-between md:pt-l\/xl  flex-col\">\n\t\t\t<div class=\"container mt-c\/l md:-mt-c\/m lg:w-[calc(100%\/240*139)] lg:pb-0 flex flex-col gap-c\/xl md:gap-c\/l lg:px-c\/xxl xl:pr-[170px]  pt-c\/xxl lg:py-c\/xxl\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-row gap-c\/m pt-c\/s md:pt-c\/l flex-wrap\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"w-fit body-small text-text-secondary-aa font-medium px-c\/m py-c\/xs bg-background-secondary rounded-xs cursor-pointer\">Transformation num\u00e9rique <\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t<h1 class=\"heading-medium pb-c\/m\">MiFID II : l&rsquo;approche traditionnelle contre l&rsquo;approche en nuage<\/h1>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t<div class=\"relative lg:w-[calc(100%\/200*101)] xl:w-[calc(100%\/240*101)]\" data-aos=\"fade-up\" data-aos-delay=\"250\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_b0343789a777afacdb93f602a05cd4df\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<div class=\"container group page-layout flex flex-col flex-wrap lg:flex-row gap-l\/xxl lg:gap-gutter py-l\/xxl lg:py-l\/xs blg_inner_container\" data-module=\"page-layout\">\n\t\t\t\t\t\n\t<div\n\t\tclass=\"w-full aos-init aos-animate gap-c\/l flex flex-col\"\n\t\tdata-module=\"sticky-nav\"\n\t\tdata-aos=\"fade-up\"\n\t>\n\n\n\t<div class=\"flex justify-between items-center\">\n\t\t<p class=\"body-medium text-text-tertiary-aa\">Share<\/p>\n\n\t\t<div class=\"flex\">\n\t\t\t<a\n\t\t\t\thref=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https%3A%2F%2Fwww.calabrio.com%2Ffr%2Fblog%2Fmifid-ii-lapproche-traditionnelle-contre-lapproche-en-nuage%2F\"\n\t\t\t\ttarget=\"_blank\"\n\t\t\t\trel=\"noopener noreferrer\"\n\t\t\t\tclass=\"w-10 h-10 flex justify-center items-center p-c\/s border-thin border-stroke-tertiary hover:opacity-85\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g clip-path=\"url(#clip0_2513_59672)\">\n<path d=\"M16.6676 0H1.32891C0.594141 0 0 0.580078 0 1.29727V16.6992C0 17.4164 0.594141 18 1.32891 18H16.6676C17.4023 18 18 17.4164 18 16.7027V1.29727C18 0.580078 17.4023 0 16.6676 0ZM5.34023 15.3387H2.66836V6.74648H5.34023V15.3387ZM4.0043 5.57578C3.14648 5.57578 2.45391 4.8832 2.45391 4.02891C2.45391 3.17461 3.14648 2.48203 4.0043 2.48203C4.85859 2.48203 5.55117 3.17461 5.55117 4.02891C5.55117 4.87969 4.85859 5.57578 4.0043 5.57578ZM15.3387 15.3387H12.6703V11.1621C12.6703 10.1672 12.6527 8.88398 11.2816 8.88398C9.89297 8.88398 9.68203 9.97031 9.68203 11.0918V15.3387H7.01719V6.74648H9.57656V7.9207H9.61172C9.9668 7.2457 10.8387 6.53203 12.1359 6.53203C14.8395 6.53203 15.3387 8.31094 15.3387 10.6242V15.3387Z\" fill=\"#2356E7\"\/>\n<\/g>\n<defs>\n<clipPath id=\"clip0_2513_59672\">\n<rect width=\"18\" height=\"18\" fill=\"white\"\/>\n<\/clipPath>\n<\/defs>\n<\/svg>\n\t\t\t<\/a>\n\n\t\t\t<a\n\t\t\t\thref=\"https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fwww.calabrio.com%2Ffr%2Fblog%2Fmifid-ii-lapproche-traditionnelle-contre-lapproche-en-nuage%2F&#038;text=MiFID II : l&rsquo;approche traditionnelle contre l&rsquo;approche en nuage\"\n\t\t\t\ttarget=\"_blank\"\n\t\t\t\trel=\"noopener noreferrer\"\n\t\t\t\tclass=\"w-10 h-10 flex justify-center items-center p-c\/s border-thin border-stroke-tertiary hover:opacity-85\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M13.7447 1.42792H16.2748L10.7473 7.74554L17.25 16.3424H12.1584L8.17053 11.1284L3.60746 16.3424H1.07582L6.98808 9.58499L0.75 1.42792H5.97083L9.57555 6.19367L13.7447 1.42792ZM12.8567 14.828H14.2587L5.20905 2.86277H3.7046L12.8567 14.828Z\" fill=\"#2356E7\"\/>\n<\/svg>\n\t\t\t<\/a>\n\n\t\t\t<a\n\t\t\t\thref=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.calabrio.com%2Ffr%2Fblog%2Fmifid-ii-lapproche-traditionnelle-contre-lapproche-en-nuage%2F\"\n\t\t\t\ttarget=\"_blank\"\n\t\t\t\trel=\"noopener noreferrer\"\n\t\t\t\tclass=\"w-10 h-10 flex justify-center items-center p-c\/s border-thin border-stroke-tertiary hover:opacity-85\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g clip-path=\"url(#clip0_2513_59678)\">\n<path d=\"M9 0C4.02948 0 0 4.02948 0 9C0 13.2206 2.90592 16.7623 6.82596 17.735V11.7504H4.97016V9H6.82596V7.81488C6.82596 4.75164 8.21232 3.3318 11.2198 3.3318C11.79 3.3318 12.7739 3.44376 13.1764 3.55536V6.04836C12.964 6.02604 12.595 6.01488 12.1367 6.01488C10.661 6.01488 10.0908 6.57396 10.0908 8.02728V9H13.0306L12.5255 11.7504H10.0908V17.9341C14.5472 17.3959 18.0004 13.6015 18.0004 9C18 4.02948 13.9705 0 9 0Z\" fill=\"#2356E7\"\/>\n<\/g>\n<defs>\n<clipPath id=\"clip0_2513_59678\">\n<rect width=\"18\" height=\"18\" fill=\"white\"\/>\n<\/clipPath>\n<\/defs>\n<\/svg>\n\t\t\t<\/a>\n\t\t<\/div>\n\t<\/div>\n\n\t<\/div>\n\t\t\t\n\t\t\t<div class=\"flex flex-col flex-1 lg:basis-0 lg:py-c\/m  js-page-content overflow-hidden\">\n\t\t\t<div\n\tstyle=\"background-color: #FFFFFF\"\n\tclass=\" wysiwyg wysiwyg--inline flex flex-col py-c\/l gap-c\/m\"\n\tid=\"\"\n\tdata-aos=\"fade-up\"\n>\n\t\t\t\n\t\t\t\t\t<span style=\"color: #080F21\"><p>D&rsquo;ici janvier 2018, les institutions financi\u00e8res devront se conformer pleinement \u00e0 la <a href=\"https:\/\/www.fca.org.uk\/markets\/mifid-ii\">directive sur les march\u00e9s d&rsquo;instruments financiers II<\/a> (MiFID II). Qu&rsquo;est-ce que cela signifie ? Or, dans le but de rendre les march\u00e9s financiers europ\u00e9ens plus transparents et plus r\u00e9sistants, les entreprises doivent prouver qu&rsquo;elles ont agi honn\u00eatement et conform\u00e9ment aux souhaits de leurs clients. Cela signifie \u00e9galement que les entreprises doivent enregistrer et conserver pendant cinq ans toute interaction avec un client qui d\u00e9bouche sur une transaction. Quelle que soit l&rsquo;intention initiale de l&rsquo;appel, si la conversation \u00e9volue vers une transaction, l&rsquo;ensemble de l&rsquo;interaction doit \u00eatre enregistr\u00e9.<\/p>\n<p>&nbsp;<\/p>\n<p>Assurer la conformit\u00e9 avec cette r\u00e9glementation &#8211; en enregistrant et en stockant chaque conversation &#8211; n&rsquo;est pas une mince affaire. Si l&rsquo;on ajoute \u00e0 cela le fait que les clients communiquent avec les entreprises par l&rsquo;interm\u00e9diaire de multiples canaux, les entreprises seront noy\u00e9es dans une mer de donn\u00e9es sur les interactions avec les clients. Et le prix de ces mesures n&rsquo;est pas n\u00e9gligeable : Selon une <a href=\"https:\/\/www.ft.com\/content\/efe7b136-4c6a-11e7-919a-1e14ce4af89b\">estimation d&rsquo;<\/a> EY Advisory, un gestionnaire de patrimoine britannique de taille moyenne d\u00e9pense entre 3 et 5 millions de livres pour se pr\u00e9parer \u00e0 MiFID II. En outre, rien qu&rsquo;au Royaume-Uni, <a href=\"https:\/\/realbusiness.co.uk\/law\/2017\/07\/03\/mifid-ii-change-london-financial-firms-record-conversations\/\">300 000 employ\u00e9s<\/a> tomberont sous le coup de la nouvelle r\u00e9glementation, qui couvre un \u00e9ventail plus large d&#8217;employ\u00e9s que les n\u00e9gociants couverts par la r\u00e9glementation actuelle.   <\/p>\n<p>&nbsp;<\/p>\n<p>Pour garantir la conformit\u00e9, les entreprises devront r\u00e9gir les communications sur les appareils fournis par l&rsquo;entreprise ainsi que sur les applications charg\u00e9es sur les appareils personnels. Cependant, la difficult\u00e9 r\u00e9side dans le fait que les conversations se d\u00e9rouleront sur des canaux non enregistr\u00e9s et que les entreprises devront trouver un moyen de les r\u00e9gir. Pour que la directive MiFID II soit r\u00e9ellement efficace, les entreprises doivent faire preuve de diligence raisonnable afin d&rsquo;identifier les conversations qui \u00e9chappent au radar.  <\/p>\n<p>&nbsp;<\/p>\n<p>Compte tenu de tous ces \u00e9l\u00e9ments, les institutions financi\u00e8res s&rsquo;efforcent de trouver un moyen r\u00e9alisable et rentable de se mettre en conformit\u00e9, et la r\u00e9ponse se trouve dans l&rsquo;analyse.<\/p>\n<p>&nbsp;<\/p>\n<p>Gr\u00e2ce \u00e0 la technologie d&rsquo;analyse vocale de Calabrio, les entreprises ont non seulement la possibilit\u00e9 d&rsquo;extraire des informations des conversations enregistr\u00e9es, mais l&rsquo;analyse peut \u00e9galement aider \u00e0 identifier les lacunes dans les conversations, ou les interactions hors ligne qui pourraient s&rsquo;av\u00e9rer critiques. Par exemple, si aucun appel d&rsquo;un employ\u00e9 n&rsquo;a \u00e9t\u00e9 enregistr\u00e9 depuis deux ou trois jours, des alertes peuvent \u00eatre envoy\u00e9es \u00e0 la direction pour qu&rsquo;elle puisse approfondir la question. <\/p>\n<p>&nbsp;<\/p>\n<p>Pour garantir le succ\u00e8s de la mise en conformit\u00e9, les institutions financi\u00e8res devront mettre en \u0153uvre des strat\u00e9gies d&rsquo;analyse, et il existe deux approches possibles pour y parvenir :<\/p>\n<p>&nbsp;<\/p>\n<p><strong>L&rsquo;approche de l&rsquo;h\u00e9ritage<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>La premi\u00e8re option consiste \u00e0 mettre \u00e0 niveau les solutions existantes, ce qui peut sembler l&rsquo;option la plus facile et la plus rapide. Cependant, cela n\u00e9cessitera l&rsquo;installation de mat\u00e9riel suppl\u00e9mentaire, du personnel sp\u00e9cialis\u00e9, des licences logicielles et le mat\u00e9riel lui-m\u00eame, ce qui peut \u00eatre une proposition co\u00fbteuse et permanente ; la dur\u00e9e de vie moyenne du mat\u00e9riel est de trois \u00e0 cinq ans, et le cycle de mise \u00e0 niveau recommence ensuite. <\/p>\n<p>&nbsp;<\/p>\n<p>En outre, compte tenu de la nature sensible du secteur, il est imp\u00e9ratif d&rsquo;assurer la confidentialit\u00e9 et le respect de la vie priv\u00e9e lors de l&rsquo;enregistrement des appels. Souvent, les solutions traditionnelles sur site sont moins s\u00fbres que leurs \u00e9quivalents dans le nuage, ce qui met les entreprises en danger avec les donn\u00e9es sensibles de leurs clients. De m\u00eame, les solutions existantes ne sont pas \u00e9quip\u00e9es d&rsquo;une fonction de recherche intelligente, ce qui rend presque impossible la localisation d&rsquo;informations sp\u00e9cifiques sur les appels.  <\/p>\n<p>&nbsp;<\/p>\n<p><strong>L&rsquo;approche Calabrio<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>Compte tenu de la nature des besoins en mati\u00e8re de conformit\u00e9 et des \u00e9ch\u00e9ances qui se rapprochent rapidement, l&rsquo;informatique d\u00e9mat\u00e9rialis\u00e9e peut \u00eatre la r\u00e9ponse que les entreprises recherchent. Gr\u00e2ce \u00e0 la technologie en nuage de Calabrio, les institutions financi\u00e8res disposent de quantit\u00e9s de stockage \u00e9volutives et de co\u00fbts de main-d&rsquo;\u0153uvre informatique r\u00e9duits, ainsi que de m\u00e9thodes s\u00e9curis\u00e9es pour l&rsquo;enregistrement et le stockage des appels confidentiels. <\/p>\n<p>&nbsp;<\/p>\n<p>Les d\u00e9ploiements de Calabrio dans le nuage sont plus rapides que les solutions traditionnelles sur site, et les mises \u00e0 jour et mises \u00e0 niveau sont effectu\u00e9es beaucoup plus rapidement, ce qui permet aux institutions d&rsquo;avoir acc\u00e8s \u00e0 la technologie la plus r\u00e9cente pour garantir une conformit\u00e9 maximale. Gr\u00e2ce \u00e0 la facturation par abonnement bas\u00e9e sur les services publics de Calabrio, les entreprises disposent \u00e9galement d&rsquo;une option plus \u00e9conomique que la mise \u00e0 niveau constante du mat\u00e9riel et des logiciels internes. <\/p>\n<p>&nbsp;<\/p>\n<p>Plus important encore, Calabrio permet aux entreprises de cr\u00e9er rapidement des requ\u00eates et d&rsquo;approfondir les appels pertinents, ce qui permet aux institutions financi\u00e8res de garder une longueur d&rsquo;avance sur d&rsquo;\u00e9ventuels probl\u00e8mes de conformit\u00e9. Ces capacit\u00e9s de recherche sont disponibles \u00e0 tout moment et en tout lieu, via une interface utilisateur intuitive, ce qui signifie que les entreprises peuvent prendre des mesures plus rapidement en cas de soup\u00e7on. <\/p>\n<p>&nbsp;<\/p>\n<p><strong>En haut, en haut et loin<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>Dans l&rsquo;ensemble, le cloud offre une solution flexible, \u00e9volutive et rentable pour les institutions financi\u00e8res qui cherchent \u00e0 se pr\u00e9munir contre les probl\u00e8mes de conformit\u00e9 potentiels lorsque la nouvelle r\u00e9glementation MiFID entrera en vigueur, et Calabrio offre la bonne suite d&rsquo;outils pour aider les institutions financi\u00e8res \u00e0 rester en conformit\u00e9 tout en r\u00e9duisant les risques. Avec l&rsquo;aide du cloud, le secteur financier peut se concentrer sur la mise en \u0153uvre des processus internes ad\u00e9quats pour garantir que leurs clients re\u00e7oivent le meilleur service, le plus \u00e9thique, de la part de chacun de leurs employ\u00e9s. <\/p>\n<p>&nbsp;<\/p>\n<p>La directive MiFID II approchant \u00e0 grands pas, il est imp\u00e9ratif que les institutions financi\u00e8res soient pr\u00eates. Cliquez <a href=\"https:\/\/www.calabrio.com\/cloud-based-contact-centers-ready-future\/\">ici<\/a> pour en savoir plus sur la fa\u00e7on dont le cloud peut permettre un d\u00e9ploiement plus rapide, plus facile et plus s\u00fbr. <\/p>\n<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\n\n\n\t<\/div> ","protected":false},"excerpt":{"rendered":"","protected":false},"author":238,"featured_media":11029,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"footnotes":""},"categories":[190],"tags":[],"blog-languages":[],"class_list":["post-11028","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-transformation-numerique"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Directive sur les march\u00e9s d&#039;instruments financiers II - \u00cates-vous pr\u00eat ?<\/title>\n<meta name=\"description\" content=\"De nombreuses soci\u00e9t\u00e9s financi\u00e8res se trouvent dans une situation difficile avec la l\u00e9gislation de la directive sur les march\u00e9s d&#039;instruments financiers II. \u00cates-vous pr\u00eats ?\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.calabrio.com\/blog\/mifid-ii-lapproche-traditionnelle-contre-lapproche-en-nuage\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"MiFID II : l&#039;approche traditionnelle contre l&#039;approche en nuage\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.calabrio.com\/blog\/mifid-ii-lapproche-traditionnelle-contre-lapproche-en-nuage\/\" \/>\n<meta property=\"og:site_name\" content=\"Calabrio\" \/>\n<meta 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class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.calabrio.com\\\/blog\\\/mifid-ii-lapproche-traditionnelle-contre-lapproche-en-nuage\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.calabrio.com\\\/blog\\\/mifid-ii-lapproche-traditionnelle-contre-lapproche-en-nuage\\\/\"},\"author\":{\"name\":\"nova\",\"@id\":\"https:\\\/\\\/www.calabrio.com\\\/fr\\\/#\\\/schema\\\/person\\\/6acfa702bbd2a482d6e6226d7d04cd52\"},\"headline\":\"MiFID II : l&rsquo;approche traditionnelle contre l&rsquo;approche en 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