{"id":12020,"date":"2015-03-30T15:02:52","date_gmt":"2015-03-30T15:02:52","guid":{"rendered":"https:\/\/www.calabrio.com\/blog\/faciliter-lapprentissage-de-nouveaux-concepts"},"modified":"2025-02-20T21:51:55","modified_gmt":"2025-02-20T21:51:55","slug":"faciliter-lapprentissage-de-nouveaux-concepts","status":"publish","type":"post","link":"https:\/\/www.calabrio.com\/fr\/blog\/faciliter-lapprentissage-de-nouveaux-concepts\/","title":{"rendered":"Faciliter l&rsquo;apprentissage de nouveaux concepts"},"content":{"rendered":"\n<section\n\tid=\"\"\n\tclass=\"section-blog-case-study pb-l\/l md:pb-l\/xxl\"\n\tdata-theme-block-id=\"block_50c5da1508c74e87b1e74279f96ed549\"\n\tdata-aos=\"fade-up\"\n>\n\t<div class=\"relative\">\n\t\t\t\t\t<div class=\"absolute top-0 left-c\/xl pt-0 lg:pt-4 md:mt-c\/m lg:mt-0\">\n\t\t\t\t<div class=\"py-c\/xs md:py-c\/l xl:py-c\/xs\">\n\t\t\t\t\t<ul class=\"flex gap-2 line-clamp-1 body-small\"><\/ul>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"flex lg:flex-row justify-between md:pt-l\/xl  flex-col\">\n\t\t\t<div class=\"container mt-c\/l md:-mt-c\/m lg:w-[calc(100%\/240*139)] lg:pb-0 flex flex-col gap-c\/xl md:gap-c\/l lg:px-c\/xxl xl:pr-[170px]  pt-c\/xxl lg:py-c\/xxl\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-row gap-c\/m pt-c\/s md:pt-c\/l flex-wrap\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"w-fit body-small text-text-secondary-aa font-medium px-c\/m py-c\/xs bg-background-secondary rounded-xs cursor-pointer\">Non class\u00e9 <\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"w-fit body-small text-text-secondary-aa font-medium px-c\/m py-c\/xs bg-background-secondary rounded-xs cursor-pointer\">T\u00e9l\u00e9opti Import\u00e9 <\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t<h1 class=\"heading-medium pb-c\/m\">Faciliter l&rsquo;apprentissage de nouveaux concepts<\/h1>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t<div class=\"relative lg:w-[calc(100%\/200*101)] xl:w-[calc(100%\/240*101)]\" data-aos=\"fade-up\" data-aos-delay=\"250\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_50c5da1508c74e87b1e74279f96ed549\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<div class=\"container group page-layout flex flex-col flex-wrap lg:flex-row gap-l\/xxl lg:gap-gutter py-l\/xxl lg:py-l\/xs blg_inner_container\" data-module=\"page-layout\">\n\t\t\t\t\t\n\t<div\n\t\tclass=\"w-full aos-init aos-animate gap-c\/l flex flex-col\"\n\t\tdata-module=\"sticky-nav\"\n\t\tdata-aos=\"fade-up\"\n\t>\n\n\n\t<div class=\"flex justify-between items-center\">\n\t\t<p class=\"body-medium text-text-tertiary-aa\">Share<\/p>\n\n\t\t<div class=\"flex\">\n\t\t\t<a\n\t\t\t\thref=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https%3A%2F%2Fwww.calabrio.com%2Ffr%2Fblog%2Ffaciliter-lapprentissage-de-nouveaux-concepts%2F\"\n\t\t\t\ttarget=\"_blank\"\n\t\t\t\trel=\"noopener noreferrer\"\n\t\t\t\tclass=\"w-10 h-10 flex justify-center items-center p-c\/s border-thin border-stroke-tertiary hover:opacity-85\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g clip-path=\"url(#clip0_2513_59672)\">\n<path d=\"M16.6676 0H1.32891C0.594141 0 0 0.580078 0 1.29727V16.6992C0 17.4164 0.594141 18 1.32891 18H16.6676C17.4023 18 18 17.4164 18 16.7027V1.29727C18 0.580078 17.4023 0 16.6676 0ZM5.34023 15.3387H2.66836V6.74648H5.34023V15.3387ZM4.0043 5.57578C3.14648 5.57578 2.45391 4.8832 2.45391 4.02891C2.45391 3.17461 3.14648 2.48203 4.0043 2.48203C4.85859 2.48203 5.55117 3.17461 5.55117 4.02891C5.55117 4.87969 4.85859 5.57578 4.0043 5.57578ZM15.3387 15.3387H12.6703V11.1621C12.6703 10.1672 12.6527 8.88398 11.2816 8.88398C9.89297 8.88398 9.68203 9.97031 9.68203 11.0918V15.3387H7.01719V6.74648H9.57656V7.9207H9.61172C9.9668 7.2457 10.8387 6.53203 12.1359 6.53203C14.8395 6.53203 15.3387 8.31094 15.3387 10.6242V15.3387Z\" fill=\"#2356E7\"\/>\n<\/g>\n<defs>\n<clipPath id=\"clip0_2513_59672\">\n<rect width=\"18\" height=\"18\" fill=\"white\"\/>\n<\/clipPath>\n<\/defs>\n<\/svg>\n\t\t\t<\/a>\n\n\t\t\t<a\n\t\t\t\thref=\"https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fwww.calabrio.com%2Ffr%2Fblog%2Ffaciliter-lapprentissage-de-nouveaux-concepts%2F&#038;text=Faciliter l&rsquo;apprentissage de nouveaux concepts\"\n\t\t\t\ttarget=\"_blank\"\n\t\t\t\trel=\"noopener noreferrer\"\n\t\t\t\tclass=\"w-10 h-10 flex justify-center items-center p-c\/s border-thin border-stroke-tertiary hover:opacity-85\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M13.7447 1.42792H16.2748L10.7473 7.74554L17.25 16.3424H12.1584L8.17053 11.1284L3.60746 16.3424H1.07582L6.98808 9.58499L0.75 1.42792H5.97083L9.57555 6.19367L13.7447 1.42792ZM12.8567 14.828H14.2587L5.20905 2.86277H3.7046L12.8567 14.828Z\" fill=\"#2356E7\"\/>\n<\/svg>\n\t\t\t<\/a>\n\n\t\t\t<a\n\t\t\t\thref=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.calabrio.com%2Ffr%2Fblog%2Ffaciliter-lapprentissage-de-nouveaux-concepts%2F\"\n\t\t\t\ttarget=\"_blank\"\n\t\t\t\trel=\"noopener noreferrer\"\n\t\t\t\tclass=\"w-10 h-10 flex justify-center items-center p-c\/s border-thin border-stroke-tertiary hover:opacity-85\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g clip-path=\"url(#clip0_2513_59678)\">\n<path d=\"M9 0C4.02948 0 0 4.02948 0 9C0 13.2206 2.90592 16.7623 6.82596 17.735V11.7504H4.97016V9H6.82596V7.81488C6.82596 4.75164 8.21232 3.3318 11.2198 3.3318C11.79 3.3318 12.7739 3.44376 13.1764 3.55536V6.04836C12.964 6.02604 12.595 6.01488 12.1367 6.01488C10.661 6.01488 10.0908 6.57396 10.0908 8.02728V9H13.0306L12.5255 11.7504H10.0908V17.9341C14.5472 17.3959 18.0004 13.6015 18.0004 9C18 4.02948 13.9705 0 9 0Z\" fill=\"#2356E7\"\/>\n<\/g>\n<defs>\n<clipPath id=\"clip0_2513_59678\">\n<rect width=\"18\" height=\"18\" fill=\"white\"\/>\n<\/clipPath>\n<\/defs>\n<\/svg>\n\t\t\t<\/a>\n\t\t<\/div>\n\t<\/div>\n\n\t<\/div>\n\t\t\t\n\t\t\t<div class=\"flex flex-col flex-1 lg:basis-0 lg:py-c\/m  js-page-content overflow-hidden\">\n\t\t\t<div\n\tstyle=\"background-color: #FFFFFF\"\n\tclass=\" wysiwyg wysiwyg--inline flex flex-col py-c\/l gap-c\/m\"\n\tid=\"\"\n\tdata-aos=\"fade-up\"\n>\n\t\t\t\n\t\t\t\t\t<span style=\"color: #080F21\"><div class=\"wpb-content-wrapper\">\n<p>Assurer un transfert durable des connaissances lors des sessions de formation est toujours un d\u00e9fi. Parce que les gens ont des fa\u00e7ons diff\u00e9rentes de percevoir et de comprendre leur environnement, ils ont d\u00e9velopp\u00e9 des m\u00e9thodes et des approches d&rsquo;apprentissage diff\u00e9rentes qui leur conviennent le mieux. Certains pr\u00e9f\u00e8rent \u00e9couter car cela stimule leur m\u00e9moire auditive ; d&rsquo;autres pr\u00e9f\u00e8rent prendre des notes, \u00e9crire avec leurs propres mots ou transcrire exactement ce que le pr\u00e9sentateur a dit ou \u00e9crit.<\/p>\n<p>Lors de l&rsquo;organisation d&rsquo;ateliers et de sessions de formation, l&rsquo;enseignement de nouveaux concepts \u00e0 un nouveau groupe se r\u00e9sume \u00e0 la t\u00e2che difficile de trouver une approche qui garantisse la compr\u00e9hension et l&rsquo;assimilation des connaissances pour chaque participant, quel que soit son style d&rsquo;apprentissage pr\u00e9f\u00e9r\u00e9.<\/p>\n<p>Parmi les diff\u00e9rentes fa\u00e7ons d&rsquo;assimiler le contenu, une m\u00e9thode populaire et utile consiste \u00e0 utiliser des \u00ab\u00a0<a href=\"https:\/\/en.wikipedia.org\/wiki\/Mnemonic\" target=\"_blank\" rel=\"noopener noreferrer\">moyens mn\u00e9motechniques<\/a>\u00ab\u00a0, qui facilitent la m\u00e9morisation de nouveaux concepts en faisant appel \u00e0 des associations de sens commun, c&rsquo;est-\u00e0-dire des phrases ou des termes faciles \u00e0 construire, bas\u00e9s sur un vocabulaire courant. Pour se souvenir facilement des couleurs de l&rsquo;arc-en-ciel, on peut par exemple utiliser la phrase suivante : \u00ab\u00a0Richard d&rsquo;York a livr\u00e9 bataille en vain\u00a0\u00bb (rouge, orange, jaune, vert, bleu, indigo, violet).<\/p>\n<p>Une autre m\u00e9thode utile qui s&rsquo;appuie sur l&rsquo;id\u00e9e de l&rsquo;apprentissage associatif consiste \u00e0 utiliser des m\u00e9taphores et des images pour aider les participants \u00e0 se souvenir des relations entre des \u00e9l\u00e9ments qui, \u00e0 l&rsquo;origine, n&rsquo;avaient aucun rapport entre eux.<\/p>\n<p>Pour illustrer les pistes d&rsquo;optimisation possibles des ressources d&rsquo;un centre de contact, nous pouvons imaginer une marche sur un sentier de montagne. Il existe de nombreux chemins et sentiers pour atteindre le sommet. Sur votre chemin, vous vous arr\u00eaterez \u00e0 diff\u00e9rents camps de base qui correspondent aux diff\u00e9rentes it\u00e9rations et aux choix \u00e0 faire pour optimiser les horaires : par exemple, commencez par optimiser les \u00ab\u00a0jours de cong\u00e9\u00a0\u00bb. \u00c0 partir de l\u00e0, \u00e9quilibrez l&rsquo;\u00e9quit\u00e9 entre les \u00e9quipes distribu\u00e9es et analysez le r\u00e9sultat. Optimisez ensuite les activit\u00e9s au sein des \u00e9quipes, et ainsi de suite.<\/p>\n<p>En conclusion, il existe de nombreuses m\u00e9thodes pour faciliter le transfert des connaissances acquises lors des ateliers. Pour aider les participants \u00e0 assimiler et \u00e0 faire bon usage des connaissances \u00e0 long terme, quel que soit leur style d&rsquo;apprentissage ou leurs pr\u00e9f\u00e9rences, commencer par une approche simple est une bonne fa\u00e7on de proc\u00e9der !<\/p>\n<\/div>\n<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\n\n\n\t<\/div> ","protected":false},"excerpt":{"rendered":"","protected":false},"author":300,"featured_media":6106,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"footnotes":""},"categories":[204,203],"tags":[126],"blog-languages":[],"class_list":["post-12020","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-non-classe","category-teleopti-importe","tag-teleopti-imported"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Faciliter l&#039;apprentissage de nouveaux concepts | Calabrio<\/title>\n<meta name=\"description\" content=\"La fa\u00e7on dont nous apprenons de nouveaux concepts varie d&#039;une personne \u00e0 l&#039;autre - un d\u00e9fi qui se pose \u00e9galement dans les projets et les ateliers de gestion de la main-d&#039;\u0153uvre. 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