{"id":12170,"date":"2021-04-19T07:09:01","date_gmt":"2021-04-19T07:09:01","guid":{"rendered":"https:\/\/www.calabrio.com\/press\/thoma-bravo-acheve-lacquisition-de-calabrio-2\/"},"modified":"2025-05-08T09:38:20","modified_gmt":"2025-05-08T09:38:20","slug":"thoma-bravo-acheve-lacquisition-de-calabrio-2","status":"publish","type":"press","link":"https:\/\/www.calabrio.com\/fr\/press\/thoma-bravo-acheve-lacquisition-de-calabrio-2\/","title":{"rendered":"Thoma Bravo ach\u00e8ve l&rsquo;acquisition de Calabrio"},"content":{"rendered":"\n<section\n\tid=\"\"\n\tclass=\"section-blog-case-study pb-l\/l md:pb-l\/xxl\"\n\tdata-theme-block-id=\"block_2fbc1025d2bd3befb3622f461f728ec8\"\n\tdata-aos=\"fade-up\"\n>\n\t<div class=\"relative\">\n\t\t\t\t\t<div class=\"absolute top-0 left-c\/xl pt-0 lg:pt-4 md:mt-c\/m lg:mt-0\">\n\t\t\t\t<div class=\"py-c\/xs md:py-c\/l xl:py-c\/xs\">\n\t\t\t\t\t<ul class=\"flex gap-2 line-clamp-1 body-small\"><\/ul>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"flex lg:flex-row justify-between md:pt-l\/xl  flex-col\">\n\t\t\t<div class=\"container mt-c\/l md:-mt-c\/m lg:w-[calc(100%\/240*139)] lg:pb-0 flex flex-col gap-c\/xl md:gap-c\/l lg:px-c\/xxl xl:pr-[170px]  pt-c\/xxl lg:py-c\/xxl\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t<h1 class=\"heading-medium pb-c\/m\">Thoma Bravo ach\u00e8ve l&rsquo;acquisition de Calabrio<\/h1>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t<div class=\"relative lg:w-[calc(100%\/200*101)] xl:w-[calc(100%\/240*101)]\" data-aos=\"fade-up\" data-aos-delay=\"250\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_2fbc1025d2bd3befb3622f461f728ec8\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<div class=\"container group page-layout flex flex-col flex-wrap lg:flex-row gap-l\/xxl lg:gap-gutter py-l\/xxl lg:py-l\/xs blg_inner_container\" data-module=\"page-layout\">\n\t\t\t\t\t\n\t<div\n\t\tclass=\"w-full aos-init aos-animate gap-c\/l flex flex-col\"\n\t\tdata-module=\"sticky-nav\"\n\t\tdata-aos=\"fade-up\"\n\t>\n\n\n\t<div class=\"flex justify-between items-center\">\n\t\t<p class=\"body-medium text-text-tertiary-aa\">Share<\/p>\n\n\t\t<div class=\"flex\">\n\t\t\t<a\n\t\t\t\thref=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https%3A%2F%2Fwww.calabrio.com%2Ffr%2Fpress%2Fthoma-bravo-acheve-lacquisition-de-calabrio-2%2F\"\n\t\t\t\ttarget=\"_blank\"\n\t\t\t\trel=\"noopener noreferrer\"\n\t\t\t\tclass=\"w-10 h-10 flex justify-center items-center p-c\/s border-thin border-stroke-tertiary hover:opacity-85\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g clip-path=\"url(#clip0_2513_59672)\">\n<path d=\"M16.6676 0H1.32891C0.594141 0 0 0.580078 0 1.29727V16.6992C0 17.4164 0.594141 18 1.32891 18H16.6676C17.4023 18 18 17.4164 18 16.7027V1.29727C18 0.580078 17.4023 0 16.6676 0ZM5.34023 15.3387H2.66836V6.74648H5.34023V15.3387ZM4.0043 5.57578C3.14648 5.57578 2.45391 4.8832 2.45391 4.02891C2.45391 3.17461 3.14648 2.48203 4.0043 2.48203C4.85859 2.48203 5.55117 3.17461 5.55117 4.02891C5.55117 4.87969 4.85859 5.57578 4.0043 5.57578ZM15.3387 15.3387H12.6703V11.1621C12.6703 10.1672 12.6527 8.88398 11.2816 8.88398C9.89297 8.88398 9.68203 9.97031 9.68203 11.0918V15.3387H7.01719V6.74648H9.57656V7.9207H9.61172C9.9668 7.2457 10.8387 6.53203 12.1359 6.53203C14.8395 6.53203 15.3387 8.31094 15.3387 10.6242V15.3387Z\" fill=\"#2356E7\"\/>\n<\/g>\n<defs>\n<clipPath id=\"clip0_2513_59672\">\n<rect width=\"18\" height=\"18\" fill=\"white\"\/>\n<\/clipPath>\n<\/defs>\n<\/svg>\n\t\t\t<\/a>\n\n\t\t\t<a\n\t\t\t\thref=\"https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fwww.calabrio.com%2Ffr%2Fpress%2Fthoma-bravo-acheve-lacquisition-de-calabrio-2%2F&#038;text=Thoma Bravo ach\u00e8ve l&rsquo;acquisition de Calabrio\"\n\t\t\t\ttarget=\"_blank\"\n\t\t\t\trel=\"noopener noreferrer\"\n\t\t\t\tclass=\"w-10 h-10 flex justify-center items-center p-c\/s border-thin border-stroke-tertiary hover:opacity-85\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M13.7447 1.42792H16.2748L10.7473 7.74554L17.25 16.3424H12.1584L8.17053 11.1284L3.60746 16.3424H1.07582L6.98808 9.58499L0.75 1.42792H5.97083L9.57555 6.19367L13.7447 1.42792ZM12.8567 14.828H14.2587L5.20905 2.86277H3.7046L12.8567 14.828Z\" fill=\"#2356E7\"\/>\n<\/svg>\n\t\t\t<\/a>\n\n\t\t\t<a\n\t\t\t\thref=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.calabrio.com%2Ffr%2Fpress%2Fthoma-bravo-acheve-lacquisition-de-calabrio-2%2F\"\n\t\t\t\ttarget=\"_blank\"\n\t\t\t\trel=\"noopener noreferrer\"\n\t\t\t\tclass=\"w-10 h-10 flex justify-center items-center p-c\/s border-thin border-stroke-tertiary hover:opacity-85\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g clip-path=\"url(#clip0_2513_59678)\">\n<path d=\"M9 0C4.02948 0 0 4.02948 0 9C0 13.2206 2.90592 16.7623 6.82596 17.735V11.7504H4.97016V9H6.82596V7.81488C6.82596 4.75164 8.21232 3.3318 11.2198 3.3318C11.79 3.3318 12.7739 3.44376 13.1764 3.55536V6.04836C12.964 6.02604 12.595 6.01488 12.1367 6.01488C10.661 6.01488 10.0908 6.57396 10.0908 8.02728V9H13.0306L12.5255 11.7504H10.0908V17.9341C14.5472 17.3959 18.0004 13.6015 18.0004 9C18 4.02948 13.9705 0 9 0Z\" fill=\"#2356E7\"\/>\n<\/g>\n<defs>\n<clipPath id=\"clip0_2513_59678\">\n<rect width=\"18\" height=\"18\" fill=\"white\"\/>\n<\/clipPath>\n<\/defs>\n<\/svg>\n\t\t\t<\/a>\n\t\t<\/div>\n\t<\/div>\n\n\t<\/div>\n\t\t\t\n\t\t\t<div class=\"flex flex-col flex-1 lg:basis-0 lg:py-c\/m  js-page-content overflow-hidden\">\n\t\t\t<div\n\tstyle=\"background-color: #FFFFFF\"\n\tclass=\" wysiwyg wysiwyg--inline flex flex-col py-c\/l gap-c\/m\"\n\tid=\"\"\n\tdata-aos=\"fade-up\"\n>\n\t\t\t\n\t\t\t\t\t<span style=\"color: #080F21\"><div class=\"wpb-content-wrapper\">\n<p><strong>Minneapolis et San Francisco &#8211; 19 avril 2021 &#8211; <\/strong><a href=\"https:\/\/www.thomabravo.com\/\">Thoma Bravo<\/a>, l&rsquo;un des principaux fonds d&rsquo;investissement priv\u00e9s ax\u00e9s sur les secteurs des logiciels et des services technologiques, a annonc\u00e9 aujourd&rsquo;hui la finalisation de l&rsquo;acquisition de Calabrio, la soci\u00e9t\u00e9 sp\u00e9cialis\u00e9e dans l&rsquo;intelligence de l&rsquo;exp\u00e9rience client.<\/p>\n<p>&nbsp;<\/p>\n<p>Fond\u00e9e en 2007, Calabrio fournit des produits et des services pour aider les entreprises \u00e0 rationaliser et \u00e0 am\u00e9liorer les op\u00e9rations de service \u00e0 la client\u00e8le et la gestion du personnel gr\u00e2ce \u00e0 des solutions logicielles en nuage. La soci\u00e9t\u00e9 a connu une croissance acc\u00e9l\u00e9r\u00e9e pendant la pand\u00e9mie, et sa suite logicielle Calabrio ONE a permis aux organisations de passer en douceur \u00e0 un environnement de travail \u00e0 domicile, de prot\u00e9ger leur marque gr\u00e2ce aux interactions entre les clients et les agents, et de continuer \u00e0 am\u00e9liorer leurs capacit\u00e9s num\u00e9riques.<\/p>\n<p>&nbsp;<\/p>\n<p>\u00ab\u00a0Il n&rsquo;a jamais \u00e9t\u00e9 aussi important pour les entreprises de comprendre l&rsquo;exp\u00e9rience des clients et des employ\u00e9s gr\u00e2ce aux donn\u00e9es. Calabrio s&rsquo;engage \u00e0 fournir sa suite analytique Calabrio ONE afin d&rsquo;autonomiser les agents, d&rsquo;\u00e9lever le r\u00f4le du centre de contact et de connecter l&rsquo;entreprise\u00a0\u00bb, a d\u00e9clar\u00e9 Tom Goodmanson, pr\u00e9sident-directeur g\u00e9n\u00e9ral de Calabrio. \u00ab\u00a0Je me r\u00e9jouis de pouvoir compter sur l&rsquo;expertise en mati\u00e8re de logiciels et sur le partenariat de l&rsquo;\u00e9quipe de Thoma Bravo, qui partage les m\u00eames id\u00e9es, pour nous aider \u00e0 atteindre de nouveaux sommets.<\/p>\n<p>&nbsp;<\/p>\n<p>\u00a0\u00bb Calabrio a r\u00e9ussi \u00e0 s&rsquo;imposer \u00e0 l&rsquo;avant-garde du secteur de la gestion de l&rsquo;engagement du personnel en passant au cloud, en capitalisant sur la vague de la transformation num\u00e9rique et en \u00e9largissant ses relations avec les clients \u00ab\u00a0, a d\u00e9clar\u00e9 Seth Boro, associ\u00e9 g\u00e9rant chez Thoma Bravo. \u00ab\u00a0Nous sommes ravis de nous associer \u00e0 Tom et \u00e0 son \u00e9quipe dans ce nouveau chapitre de l&rsquo;entreprise. Calabrio conna\u00eet une croissance impressionnante et nous sommes impatients de tirer parti de nos capacit\u00e9s op\u00e9rationnelles et de notre connaissance du secteur pour stimuler la croissance de Calabrio et ses opportunit\u00e9s de march\u00e9.\u00a0\u00bb<\/p>\n<p>&nbsp;<\/p>\n<p>\u00ab\u00a0Nous sommes ravis de conclure cette transaction et de commencer \u00e0 travailler en \u00e9troite collaboration avec l&rsquo;\u00e9quipe de Calabrio\u00a0\u00bb, a d\u00e9clar\u00e9 Mike Hoffman, directeur de Thoma Bravo. \u00ab\u00a0Calabrio est bien plac\u00e9 pour prendre de l&rsquo;\u00e9lan dans son domaine, car de plus en plus d&rsquo;entreprises passent \u00e0 des syst\u00e8mes en nuage et adoptent une approche hybride du travail \u00e0 distance.\u00a0\u00bb<\/p>\n<p>&nbsp;<\/p>\n<p>Thoma Bravo a rachet\u00e9 Calabrio \u00e0 KKR. Perella Weinberg Partners LP a agi en tant que conseiller financier de Calabrio. Kirkland &amp; Ellis, LLP a \u00e9t\u00e9 le conseiller juridique de Thoma Bravo. Golub Capital a fourni un financement engag\u00e9 pour la transaction.<\/p>\n<p><strong><br \/>\nA propos de Calabrio<br \/>\n<\/strong>Calabrio est une soci\u00e9t\u00e9 d&rsquo;intelligence de l&rsquo;exp\u00e9rience client qui permet aux organisations d&rsquo;enrichir les interactions humaines. L&rsquo;\u00e9volutivit\u00e9 de notre plateforme en nuage permet un d\u00e9ploiement rapide des mod\u00e8les de travail \u00e0 distance et donne \u00e0 nos clients un contr\u00f4le pr\u00e9cis sur les co\u00fbts d&rsquo;exploitation et les niveaux de satisfaction de la client\u00e8le. Nos outils d&rsquo;analyse pilot\u00e9s par l&rsquo;IA permettent aux centres de contact de d\u00e9couvrir facilement le sentiment des clients et de partager des informations convaincantes avec d&rsquo;autres parties de l&rsquo;organisation. Les clients choisissent Calabrio parce que nous comprenons leurs besoins et que nous leur offrons une exp\u00e9rience de premier ordre, de la mise en \u0153uvre \u00e0 l&rsquo;assistance continue. Pour en savoir plus, consultez le site <a href=\"https:\/\/www.calabrio.com\/fr\/\">calabrio.com\/<\/a> et suivez <a href=\"https:\/\/twitter.com\/Calabrio\">@Calabrio<\/a> sur Twitter.<\/p>\n<p>&nbsp;<\/p>\n<p>Calabrio, Calabrio ONE\u00ae et le logo Calabrio sont des marques d\u00e9pos\u00e9es ou des marques commerciales de Calabrio, Inc. Toutes les autres marques mentionn\u00e9es dans ce document sont la propri\u00e9t\u00e9 de leurs d\u00e9tenteurs respectifs.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>\u00c0 propos de Thoma Bravo<br \/>\n<\/strong>Thoma Bravo est une soci\u00e9t\u00e9 de capital-investissement de premier plan qui se concentre sur les secteurs des logiciels et des services bas\u00e9s sur la technologie. Avec plus de 76 milliards de dollars d&rsquo;actifs sous gestion au 31 d\u00e9cembre 2020, Thoma Bravo s&rsquo;associe \u00e0 l&rsquo;\u00e9quipe de direction d&rsquo;une entreprise pour mettre en \u0153uvre les meilleures pratiques op\u00e9rationnelles, investir dans des initiatives de croissance et r\u00e9aliser des acquisitions relutives destin\u00e9es \u00e0 acc\u00e9l\u00e9rer les revenus et les b\u00e9n\u00e9fices, dans le but d&rsquo;augmenter la valeur de l&rsquo;entreprise. Le cabinet a des bureaux \u00e0 San Francisco et \u00e0 Chicago. Pour plus d&rsquo;informations, visitez le site <a href=\"https:\/\/www.thomabravo.com\/\">thomabravo.com.<\/a><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Contact presse<\/strong><br \/>\n<span style=\"text-decoration: underline\">Calabrio<\/span><br \/>\nAmy Fisher<br \/>\n612.455.1773<br \/>\n<a href=\"mailto:CalabrioPR@padillaco.com\">CalabrioPR@padillaco.com<\/a><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"text-decoration: underline\">Thoma Bravo<\/span><br \/>\nMegan Frank<br \/>\n<a href=\"mailto:mfrank@thomabravo.com\">mfrank@thomabravo.com<\/a><br \/>\n212-731-4778<\/p>\n<p>&nbsp;<\/p>\n<p>Finsbury Glover Hering<br \/>\nAndrew Johnson<br \/>\n<a href=\"mailto:Andrew.johnson@fgh.com\">Andrew.johnson@fgh.com<\/a><br \/>\n646-805-2000<\/p>\n<\/div>\n<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\n\n\n\t<\/div> ","protected":false},"excerpt":{"rendered":"","protected":false},"author":212,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","press_category":[],"class_list":["post-12170","press","type-press","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Thoma Bravo ach\u00e8ve l&#039;acquisition de Calabrio | Calabrio<\/title>\n<meta name=\"description\" content=\"Thoma Bravo, l&#039;un des principaux fonds d&#039;investissement priv\u00e9s ax\u00e9s sur les secteurs des logiciels et des services technologiques, a annonc\u00e9 aujourd&#039;hui la finalisation de l&#039;acquisition de Calabrio, l&#039;entreprise sp\u00e9cialis\u00e9e dans l&#039;intelligence de l&#039;exp\u00e9rience client.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" 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