{"id":13403,"date":"2007-10-16T19:30:45","date_gmt":"2007-10-16T19:30:45","guid":{"rendered":"https:\/\/www.calabrio.com\/press\/calabrio-se-separe-de-spanlink-en-tant-que-societe-distincte\/"},"modified":"2025-10-28T13:16:47","modified_gmt":"2025-10-28T13:16:47","slug":"calabrio-se-separe-de-spanlink-en-tant-que-societe-distincte","status":"publish","type":"press","link":"https:\/\/www.calabrio.com\/fr\/press\/calabrio-se-separe-de-spanlink-en-tant-que-societe-distincte\/","title":{"rendered":"Calabrio se s\u00e9pare de Spanlink en tant que soci\u00e9t\u00e9 distincte"},"content":{"rendered":"\n<section\n\tid=\"\"\n\tclass=\"section-blog-case-study pb-l\/l md:pb-l\/xxl\"\n\tdata-theme-block-id=\"block_7dac7c8b3e1815189ff0ba07c51c7876\"\n\tdata-aos=\"fade-up\"\n>\n\t<div class=\"relative\">\n\t\t\t\t\t<div class=\"absolute top-0 left-c\/xl pt-0 lg:pt-4 md:mt-c\/m lg:mt-0\">\n\t\t\t\t<div class=\"py-c\/xs md:py-c\/l xl:py-c\/xs\">\n\t\t\t\t\t<ul class=\"flex gap-2 line-clamp-1 body-small\"><\/ul>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"flex lg:flex-row justify-between md:pt-l\/xl  flex-col\">\n\t\t\t<div class=\"container mt-c\/l md:-mt-c\/m lg:w-[calc(100%\/240*139)] lg:pb-0 flex flex-col gap-c\/xl md:gap-c\/l lg:px-c\/xxl xl:pr-[170px]  pt-c\/xxl lg:py-c\/xxl\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t<h1 class=\"heading-medium pb-c\/m\">Calabrio se s\u00e9pare de Spanlink en tant que soci\u00e9t\u00e9 distincte<\/h1>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t<div class=\"relative lg:w-[calc(100%\/200*101)] xl:w-[calc(100%\/240*101)]\" data-aos=\"fade-up\" data-aos-delay=\"250\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_7dac7c8b3e1815189ff0ba07c51c7876\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<div class=\"container group page-layout flex flex-col flex-wrap lg:flex-row gap-l\/xxl lg:gap-gutter py-l\/xxl lg:py-l\/xs blg_inner_container\" data-module=\"page-layout\">\n\t\t\t\t\t\n\t<div\n\t\tclass=\"w-full aos-init aos-animate gap-c\/l flex flex-col\"\n\t\tdata-module=\"sticky-nav\"\n\t\tdata-aos=\"fade-up\"\n\t>\n\n\n\t<div class=\"flex justify-between items-center\">\n\t\t<p class=\"body-medium text-text-tertiary-aa\">Share<\/p>\n\n\t\t<div class=\"flex\">\n\t\t\t<a\n\t\t\t\thref=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https%3A%2F%2Fwww.calabrio.com%2Ffr%2Fpress%2Fcalabrio-se-separe-de-spanlink-en-tant-que-societe-distincte%2F\"\n\t\t\t\ttarget=\"_blank\"\n\t\t\t\trel=\"noopener noreferrer\"\n\t\t\t\tclass=\"w-10 h-10 flex justify-center items-center p-c\/s border-thin border-stroke-tertiary hover:opacity-85\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g clip-path=\"url(#clip0_2513_59672)\">\n<path d=\"M16.6676 0H1.32891C0.594141 0 0 0.580078 0 1.29727V16.6992C0 17.4164 0.594141 18 1.32891 18H16.6676C17.4023 18 18 17.4164 18 16.7027V1.29727C18 0.580078 17.4023 0 16.6676 0ZM5.34023 15.3387H2.66836V6.74648H5.34023V15.3387ZM4.0043 5.57578C3.14648 5.57578 2.45391 4.8832 2.45391 4.02891C2.45391 3.17461 3.14648 2.48203 4.0043 2.48203C4.85859 2.48203 5.55117 3.17461 5.55117 4.02891C5.55117 4.87969 4.85859 5.57578 4.0043 5.57578ZM15.3387 15.3387H12.6703V11.1621C12.6703 10.1672 12.6527 8.88398 11.2816 8.88398C9.89297 8.88398 9.68203 9.97031 9.68203 11.0918V15.3387H7.01719V6.74648H9.57656V7.9207H9.61172C9.9668 7.2457 10.8387 6.53203 12.1359 6.53203C14.8395 6.53203 15.3387 8.31094 15.3387 10.6242V15.3387Z\" fill=\"#2356E7\"\/>\n<\/g>\n<defs>\n<clipPath id=\"clip0_2513_59672\">\n<rect width=\"18\" height=\"18\" fill=\"white\"\/>\n<\/clipPath>\n<\/defs>\n<\/svg>\n\t\t\t<\/a>\n\n\t\t\t<a\n\t\t\t\thref=\"https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fwww.calabrio.com%2Ffr%2Fpress%2Fcalabrio-se-separe-de-spanlink-en-tant-que-societe-distincte%2F&#038;text=Calabrio se s\u00e9pare de Spanlink en tant que soci\u00e9t\u00e9 distincte\"\n\t\t\t\ttarget=\"_blank\"\n\t\t\t\trel=\"noopener noreferrer\"\n\t\t\t\tclass=\"w-10 h-10 flex justify-center items-center p-c\/s border-thin border-stroke-tertiary hover:opacity-85\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M13.7447 1.42792H16.2748L10.7473 7.74554L17.25 16.3424H12.1584L8.17053 11.1284L3.60746 16.3424H1.07582L6.98808 9.58499L0.75 1.42792H5.97083L9.57555 6.19367L13.7447 1.42792ZM12.8567 14.828H14.2587L5.20905 2.86277H3.7046L12.8567 14.828Z\" fill=\"#2356E7\"\/>\n<\/svg>\n\t\t\t<\/a>\n\n\t\t\t<a\n\t\t\t\thref=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.calabrio.com%2Ffr%2Fpress%2Fcalabrio-se-separe-de-spanlink-en-tant-que-societe-distincte%2F\"\n\t\t\t\ttarget=\"_blank\"\n\t\t\t\trel=\"noopener noreferrer\"\n\t\t\t\tclass=\"w-10 h-10 flex justify-center items-center p-c\/s border-thin border-stroke-tertiary hover:opacity-85\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g clip-path=\"url(#clip0_2513_59678)\">\n<path d=\"M9 0C4.02948 0 0 4.02948 0 9C0 13.2206 2.90592 16.7623 6.82596 17.735V11.7504H4.97016V9H6.82596V7.81488C6.82596 4.75164 8.21232 3.3318 11.2198 3.3318C11.79 3.3318 12.7739 3.44376 13.1764 3.55536V6.04836C12.964 6.02604 12.595 6.01488 12.1367 6.01488C10.661 6.01488 10.0908 6.57396 10.0908 8.02728V9H13.0306L12.5255 11.7504H10.0908V17.9341C14.5472 17.3959 18.0004 13.6015 18.0004 9C18 4.02948 13.9705 0 9 0Z\" fill=\"#2356E7\"\/>\n<\/g>\n<defs>\n<clipPath id=\"clip0_2513_59678\">\n<rect width=\"18\" height=\"18\" fill=\"white\"\/>\n<\/clipPath>\n<\/defs>\n<\/svg>\n\t\t\t<\/a>\n\t\t<\/div>\n\t<\/div>\n\n\t<\/div>\n\t\t\t\n\t\t\t<div class=\"flex flex-col flex-1 lg:basis-0 lg:py-c\/m  js-page-content overflow-hidden\">\n\t\t\t<div\n\tstyle=\"background-color: #FFFFFF\"\n\tclass=\" wysiwyg wysiwyg--inline flex flex-col py-c\/l gap-c\/m\"\n\tid=\"\"\n\tdata-aos=\"fade-up\"\n>\n\t\t\t\n\t\t\t\t\t<span style=\"color: #080F21\"><p style=\"color: #444444\"><strong>Minneapolis, MN &#8211; 16 octobre 2007 &#8211;<\/strong> Spanlink Communications a annonc\u00e9 aujourd&rsquo;hui son intention de se s\u00e9parer de sa division Calabrio Software. Calabrio, Inc. fonctionnera comme une soci\u00e9t\u00e9 distincte et ind\u00e9pendante et se concentrera directement sur le d\u00e9veloppement et la distribution de logiciels d&rsquo;interaction avec la client\u00e8le et d&rsquo;optimisation de la main-d&rsquo;\u0153uvre pour les centres de contact bas\u00e9s sur IP. La nouvelle soci\u00e9t\u00e9 d\u00e9marrera avec environ 500 000 ordinateurs de bureau install\u00e9s et maintiendra la relation OEM avec Cisco. Spanlink Communications continuera \u00e0 se concentrer sur la vente, la fourniture et le soutien de solutions de communications unifi\u00e9es.<\/p>\n<p>&nbsp;<\/p>\n<p style=\"color: #444444\">La s\u00e9paration, qui a \u00e9t\u00e9 approuv\u00e9e par le conseil d&rsquo;administration de Spanlink, devrait \u00eatre achev\u00e9e le 1er novembre 2007. Brett Shockley, fondateur de Spanlink, restera directeur g\u00e9n\u00e9ral et pr\u00e9sident de Spanlink Communications. Paul Lidsky, actuel directeur des op\u00e9rations de Spanlink, assumera le r\u00f4le de directeur g\u00e9n\u00e9ral et de pr\u00e9sident de Calabrio, Inc.<\/p>\n<p>&nbsp;<\/p>\n<p style=\"color: #444444\">\u00ab\u00a0Depuis que nous avons annonc\u00e9 la division Calabrio Software en f\u00e9vrier, les deux organisations ont mis en \u0153uvre un plan visant \u00e0 prosp\u00e9rer en tant qu&rsquo;entit\u00e9s distinctes\u00a0\u00bb, a d\u00e9clar\u00e9 Brett Shockley, PDG et pr\u00e9sident de Spanlink. \u00ab\u00a0Comme pr\u00e9vu, la formation des deux entit\u00e9s a permis \u00e0 chacune d&rsquo;entre elles de r\u00e9pondre plus efficacement aux besoins des clients, des canaux et des partenaires. Nous consid\u00e9rons cette scission comme la prochaine \u00e9tape logique pour permettre aux deux organisations de r\u00e9aliser leur plein potentiel.\u00a0\u00bb<\/p>\n<p>&nbsp;<\/p>\n<p style=\"color: #444444\">\u00ab\u00a0Le march\u00e9 des centres de contact IP conna\u00eet une croissance rapide et Calabrio s&rsquo;attache \u00e0 \u00e9tablir des relations solides avec des partenaires de distribution de premier plan afin de servir ce march\u00e9 dynamique\u00a0\u00bb, a d\u00e9clar\u00e9 Paul Lidsky, PDG et pr\u00e9sident de Calabrio, Inc. \u00ab\u00a0Depuis la cr\u00e9ation de la division Calabrio en f\u00e9vrier, notre \u00e9quipe a \u00e9t\u00e9 encourag\u00e9e par la r\u00e9ponse enthousiaste que nous avons re\u00e7ue de la part de nouveaux partenaires de distribution potentiels qui reconnaissent la proposition de valeur convaincante de nos produits centr\u00e9s sur l&rsquo;IP. Le fait d&rsquo;op\u00e9rer en tant que soci\u00e9t\u00e9 autonome nous permettra d&rsquo;intensifier nos efforts et de concentrer nos ressources sur la formation et le soutien de partenaires suppl\u00e9mentaires.\u00a0\u00bb<\/p>\n<p>&nbsp;<\/p>\n<p style=\"color: #444444\">\u00ab\u00a0\u00c0 l&rsquo;avenir, Spanlink s&rsquo;appuiera sur sa position de leader dans le domaine des centres de contact bas\u00e9s sur IP pour proposer une approche bas\u00e9e sur des solutions pour un portefeuille de communications unifi\u00e9es plus large, comprenant la voix, la messagerie, la mobilit\u00e9, la pr\u00e9sence et la collaboration au sein de l&rsquo;entreprise\u00a0\u00bb, a d\u00e9clar\u00e9 M. Shockley. \u00ab\u00a0Nous avons d\u00e9j\u00e0 constat\u00e9 une augmentation significative de nos activit\u00e9s dans le domaine des syst\u00e8mes de t\u00e9l\u00e9communications d&rsquo;entreprise depuis que nous fonctionnons en tant que division distincte. En op\u00e9rant en tant qu&rsquo;entreprise ind\u00e9pendante, nous pr\u00e9voyons une plus grande expansion et une croissance du march\u00e9 \u00e0 mesure que nous ajoutons des technologies et des produits tiers \u00e0 notre portefeuille.<\/p>\n<p>&nbsp;<\/p>\n<p style=\"color: #444444\">\u00ab\u00a0Les demandes des clients concernant les entreprises de logiciels et de services d&rsquo;int\u00e9gration varient consid\u00e9rablement et les opportunit\u00e9s sont diverses. Cela est particuli\u00e8rement vrai compte tenu du r\u00e9cent passage des entreprises aux communications IP et de la volont\u00e9 d&rsquo;\u00e9tablir des r\u00e9seaux davantage ax\u00e9s sur le client\u00a0\u00bb, a d\u00e9clar\u00e9 Ken Landoline, directeur de programme au sein du groupe Enterprise Research du Yankee Group, sp\u00e9cialis\u00e9 dans les strat\u00e9gies ax\u00e9es sur le client. \u00ab\u00a0Op\u00e9rer en tant que deux soci\u00e9t\u00e9s est la bonne d\u00e9cision pour Spanlink et Calabrio. Cela permettra \u00e0 chaque soci\u00e9t\u00e9 de se concentrer sur ses forces respectives et de maintenir l&rsquo;\u00e9lan sur un march\u00e9 qui \u00e9volue rapidement.\u00a0\u00bb<\/p>\n<p>&nbsp;<\/p>\n<p style=\"color: #444444\">Les investisseurs actuels, Blue Stream Ventures et Split Rock Partners, conserveront des participations dans les deux organisations et si\u00e9geront aux conseils d&rsquo;administration des deux soci\u00e9t\u00e9s.<\/p>\n<p>&nbsp;<\/p>\n<p style=\"color: #444444\">La direction op\u00e9rationnelle des deux organisations, qui a \u00e9t\u00e9 \u00e9tablie lorsque la soci\u00e9t\u00e9 a annonc\u00e9 les deux divisions en f\u00e9vrier, ne changera pas, \u00e0 l&rsquo;exception de certaines fonctions administratives. Vous trouverez des informations compl\u00e9mentaires sur la gestion de Spanlink et de Calabrio \u00e0 l&rsquo;<a style=\"color: #743399\" href=\"https:\/\/www.spanlink.com\/about\/about_team.asp\" target=\"_blank\" rel=\"noopener\"> adresse suivante : https:\/\/www.spanlink.com\/about\/about_team.asp<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<p style=\"color: #444444\"><strong>\u00c0 propos de Spanlink Communications, Inc.<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p style=\"color: #444444\">Spanlink Communications est un fournisseur de premier plan de solutions de communications unifi\u00e9es et d&rsquo;interaction avec la client\u00e8le qui s&rsquo;appuient sur la technologie de Cisco. Avec pr\u00e8s de 20 ans d&rsquo;exp\u00e9rience et pr\u00e8s de 1 500 sites d\u00e9ploy\u00e9s, Spanlink aide les entreprises \u00e0 exploiter les avantages des r\u00e9seaux virtuels de communications unifi\u00e9es pour la transformation de l&rsquo;entreprise. Spanlink met en \u0153uvre des services experts de conseil, de d\u00e9ploiement, d&rsquo;int\u00e9gration et de gestion afin d&rsquo;adapter la solution et le plan de support de chaque client \u00e0 ses besoins commerciaux, pour des am\u00e9liorations transformationnelles de la productivit\u00e9, de l&rsquo;efficacit\u00e9 et de la satisfaction des clients. Spanlink est un partenaire Cisco certifi\u00e9 Master au service des entreprises de taille moyenne et des grandes entreprises. Vous trouverez des nouvelles et des informations sur le site <a style=\"color: #743399\" href=\"https:\/\/www.spanlink.com\" target=\"_blank\" rel=\"noopener\">www.spanlink.com<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<p style=\"color: #444444\"><strong>\u00c0 propos de Calabrio, Inc.<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p style=\"color: #444444\">\nCalabrio, Inc. d\u00e9veloppe et commercialise une suite compl\u00e8te de logiciels d&rsquo;interaction avec la client\u00e8le et d&rsquo;optimisation de la main-d&rsquo;\u0153uvre, faciles \u00e0 mettre en \u0153uvre, \u00e0 utiliser et \u00e0 maintenir dans les nouveaux r\u00e9seaux d&rsquo;interaction avec la client\u00e8le bas\u00e9s sur le protocole IP. En int\u00e9grant l&rsquo;optimisation des effectifs dans le flux de travail des agents et des superviseurs, Calabrio aide les clients \u00e0 aligner les processus et les performances de leur centre de contact sur leurs objectifs commerciaux. Calabrio distribue ses logiciels par le biais de partenariats OEM et de canaux de distribution, et les a install\u00e9s sur plus de 500 000 ordinateurs de bureau. Vous trouverez des nouvelles et des informations sur le site <a href=\"https:\/\/www.calabrio.com\/fr\/\">www.calabrio.com<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<div style=\"color: #444444\">###<\/div>\n<div><\/div>\n<p style=\"color: #444444\">Pour publication imm\u00e9diate<br \/>\nContact :<br \/>\nDave Boxum, Weber Shandwick<br \/>\n952-346-6147<br \/>\n<a style=\"color: #743399\" href=\"mailto:dboxum@webershandwick.com\" target=\"_blank\" rel=\"noopener\">dboxum@webershandwick.com<\/a><\/p>\n<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\n\n\n\t<\/div> ","protected":false},"excerpt":{"rendered":"","protected":false},"author":308,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","press_category":[],"class_list":["post-13403","press","type-press","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Calabrio se 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