{"id":32472,"date":"2025-06-11T07:47:06","date_gmt":"2025-06-11T07:47:06","guid":{"rendered":"https:\/\/www.calabrio.com\/press\/calabrio-lance-une-solution-de-gestion-des-performances-de-nouvelle-generation-a-loccasion-du-salon-customer-connect-2025-au-royaume-uni\/"},"modified":"2025-06-11T07:47:32","modified_gmt":"2025-06-11T07:47:32","slug":"calabrio-lance-une-solution-de-gestion-des-performances-de-nouvelle-generation-a-loccasion-du-salon-customer-connect-2025-au-royaume-uni","status":"publish","type":"press","link":"https:\/\/www.calabrio.com\/fr\/press\/calabrio-lance-une-solution-de-gestion-des-performances-de-nouvelle-generation-a-loccasion-du-salon-customer-connect-2025-au-royaume-uni\/","title":{"rendered":"Calabrio lance une solution de gestion des performances de nouvelle g\u00e9n\u00e9ration \u00e0 l&rsquo;occasion du salon Customer Connect 2025 au Royaume-Uni"},"content":{"rendered":"\n<section\n\tid=\"\"\n\tclass=\"section-blog-case-study pb-l\/l md:pb-l\/xxl\"\n\tdata-theme-block-id=\"block_c99444e273779fe038edd29c95ac7aa8\"\n\tdata-aos=\"fade-up\"\n>\n\t<div class=\"relative\">\n\t\t\t\t\t<div class=\"absolute top-0 left-c\/xl pt-0 lg:pt-4 md:mt-c\/m lg:mt-0\">\n\t\t\t\t<div class=\"py-c\/xs md:py-c\/l xl:py-c\/xs\">\n\t\t\t\t\t<ul class=\"flex gap-2 line-clamp-1 body-small\"><\/ul>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"flex lg:flex-row justify-between md:pt-l\/xl  flex-col\">\n\t\t\t<div class=\"container mt-c\/l md:-mt-c\/m lg:w-[calc(100%\/240*139)] lg:pb-0 flex flex-col gap-c\/xl md:gap-c\/l lg:px-c\/xxl xl:pr-[170px]  pt-c\/xxl lg:py-c\/xxl\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t<h1 class=\"heading-medium pb-c\/m\">Calabrio lance une solution de gestion des performances de nouvelle g\u00e9n\u00e9ration \u00e0 l&rsquo;occasion du salon Customer Connect 2025 au Royaume-Uni<\/h1>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t<div class=\"relative lg:w-[calc(100%\/200*101)] xl:w-[calc(100%\/240*101)]\" data-aos=\"fade-up\" data-aos-delay=\"250\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_c99444e273779fe038edd29c95ac7aa8\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 0px !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<div class=\"container group page-layout flex flex-col flex-wrap lg:flex-row gap-l\/xxl lg:gap-gutter py-l\/xxl lg:py-l\/xs blg_inner_container\" data-module=\"page-layout\">\n\t\t\t\t\t\n\t<div\n\t\tclass=\"w-full aos-init aos-animate gap-c\/l flex flex-col\"\n\t\tdata-module=\"sticky-nav\"\n\t\tdata-aos=\"fade-up\"\n\t>\n\n\n\t<div class=\"flex justify-between items-center\">\n\t\t<p class=\"body-medium text-text-tertiary-aa\">Share<\/p>\n\n\t\t<div class=\"flex\">\n\t\t\t<a\n\t\t\t\thref=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https%3A%2F%2Fwww.calabrio.com%2Ffr%2Fpress%2Fcalabrio-lance-une-solution-de-gestion-des-performances-de-nouvelle-generation-a-loccasion-du-salon-customer-connect-2025-au-royaume-uni%2F\"\n\t\t\t\ttarget=\"_blank\"\n\t\t\t\trel=\"noopener noreferrer\"\n\t\t\t\tclass=\"w-10 h-10 flex justify-center items-center p-c\/s border-thin border-stroke-tertiary hover:opacity-85\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g clip-path=\"url(#clip0_2513_59672)\">\n<path d=\"M16.6676 0H1.32891C0.594141 0 0 0.580078 0 1.29727V16.6992C0 17.4164 0.594141 18 1.32891 18H16.6676C17.4023 18 18 17.4164 18 16.7027V1.29727C18 0.580078 17.4023 0 16.6676 0ZM5.34023 15.3387H2.66836V6.74648H5.34023V15.3387ZM4.0043 5.57578C3.14648 5.57578 2.45391 4.8832 2.45391 4.02891C2.45391 3.17461 3.14648 2.48203 4.0043 2.48203C4.85859 2.48203 5.55117 3.17461 5.55117 4.02891C5.55117 4.87969 4.85859 5.57578 4.0043 5.57578ZM15.3387 15.3387H12.6703V11.1621C12.6703 10.1672 12.6527 8.88398 11.2816 8.88398C9.89297 8.88398 9.68203 9.97031 9.68203 11.0918V15.3387H7.01719V6.74648H9.57656V7.9207H9.61172C9.9668 7.2457 10.8387 6.53203 12.1359 6.53203C14.8395 6.53203 15.3387 8.31094 15.3387 10.6242V15.3387Z\" fill=\"#2356E7\"\/>\n<\/g>\n<defs>\n<clipPath id=\"clip0_2513_59672\">\n<rect width=\"18\" height=\"18\" fill=\"white\"\/>\n<\/clipPath>\n<\/defs>\n<\/svg>\n\t\t\t<\/a>\n\n\t\t\t<a\n\t\t\t\thref=\"https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fwww.calabrio.com%2Ffr%2Fpress%2Fcalabrio-lance-une-solution-de-gestion-des-performances-de-nouvelle-generation-a-loccasion-du-salon-customer-connect-2025-au-royaume-uni%2F&#038;text=Calabrio lance une solution de gestion des performances de nouvelle g\u00e9n\u00e9ration \u00e0 l&rsquo;occasion du salon Customer Connect 2025 au Royaume-Uni\"\n\t\t\t\ttarget=\"_blank\"\n\t\t\t\trel=\"noopener noreferrer\"\n\t\t\t\tclass=\"w-10 h-10 flex justify-center items-center p-c\/s border-thin border-stroke-tertiary hover:opacity-85\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M13.7447 1.42792H16.2748L10.7473 7.74554L17.25 16.3424H12.1584L8.17053 11.1284L3.60746 16.3424H1.07582L6.98808 9.58499L0.75 1.42792H5.97083L9.57555 6.19367L13.7447 1.42792ZM12.8567 14.828H14.2587L5.20905 2.86277H3.7046L12.8567 14.828Z\" fill=\"#2356E7\"\/>\n<\/svg>\n\t\t\t<\/a>\n\n\t\t\t<a\n\t\t\t\thref=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.calabrio.com%2Ffr%2Fpress%2Fcalabrio-lance-une-solution-de-gestion-des-performances-de-nouvelle-generation-a-loccasion-du-salon-customer-connect-2025-au-royaume-uni%2F\"\n\t\t\t\ttarget=\"_blank\"\n\t\t\t\trel=\"noopener noreferrer\"\n\t\t\t\tclass=\"w-10 h-10 flex justify-center items-center p-c\/s border-thin border-stroke-tertiary hover:opacity-85\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g clip-path=\"url(#clip0_2513_59678)\">\n<path d=\"M9 0C4.02948 0 0 4.02948 0 9C0 13.2206 2.90592 16.7623 6.82596 17.735V11.7504H4.97016V9H6.82596V7.81488C6.82596 4.75164 8.21232 3.3318 11.2198 3.3318C11.79 3.3318 12.7739 3.44376 13.1764 3.55536V6.04836C12.964 6.02604 12.595 6.01488 12.1367 6.01488C10.661 6.01488 10.0908 6.57396 10.0908 8.02728V9H13.0306L12.5255 11.7504H10.0908V17.9341C14.5472 17.3959 18.0004 13.6015 18.0004 9C18 4.02948 13.9705 0 9 0Z\" fill=\"#2356E7\"\/>\n<\/g>\n<defs>\n<clipPath id=\"clip0_2513_59678\">\n<rect width=\"18\" height=\"18\" fill=\"white\"\/>\n<\/clipPath>\n<\/defs>\n<\/svg>\n\t\t\t<\/a>\n\t\t<\/div>\n\t<\/div>\n\n\t<\/div>\n\t\t\t\n\t\t\t<div class=\"flex flex-col flex-1 lg:basis-0 lg:py-c\/m  js-page-content overflow-hidden\">\n\t\t\t<div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<p><em> <\/em><\/p>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<h2 class=\"wp-block-heading has-large-font-size\"><em>L&rsquo;\u00e9v\u00e9nement a \u00e9galement r\u00e9compens\u00e9 les r\u00e9alisations remarquables des utilisateurs de Calabrio lors de la c\u00e9r\u00e9monie annuelle des ONE Awards.<\/em> <\/h2>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<p><strong><strong>Manchester, Royaume-Uni<\/strong> &#8211; 11 juin 2025<\/strong> &#8211; <a href=\"https:\/\/www.calabrio.com\/fr\/\" target=\"_blank\" rel=\"noreferrer noopener\">Calabrio<\/a>, l&rsquo;entreprise sp\u00e9cialis\u00e9e dans la performance des effectifs, a d\u00e9voil\u00e9 sa solution de gestion de la performance de nouvelle g\u00e9n\u00e9ration lors de l&rsquo;\u00e9v\u00e9nement annuel UK Customer Connect qui s&rsquo;est tenu \u00e0 Manchester. Ce lancement tr\u00e8s attendu marque un tournant dans l&rsquo;optimisation des effectifs, en permettant aux centres de contact d&rsquo;am\u00e9liorer la performance des agents et la satisfaction des clients gr\u00e2ce \u00e0 des informations intelligentes et bas\u00e9es sur des donn\u00e9es.  <\/p>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<p>R\u00e9unissant les clients, les partenaires et les leaders d&rsquo;opinion de Calabrio de toute la r\u00e9gion, le UK Customer Connect est un \u00e9v\u00e9nement de deux jours consacr\u00e9 \u00e0 l&rsquo;innovation, \u00e0 l&rsquo;inspiration et \u00e0 la collaboration. Le lancement de la gestion de la performance est un point fort qui permettra aux participants de d\u00e9couvrir en exclusivit\u00e9 comment Calabrio transforme la mani\u00e8re dont les organisations soutiennent, accompagnent et r\u00e9compensent la performance des agents dans les centres de contact modernes.  <\/p>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<p>\u00ab\u00a0Je suis ravi d&rsquo;\u00eatre ici aujourd&rsquo;hui pour annoncer nos nouvelles capacit\u00e9s de gestion de la performance, con\u00e7ues pour permettre \u00e0 la main-d&rsquo;\u0153uvre d&rsquo;aujourd&rsquo;hui d&rsquo;\u00e9voluer\u00a0\u00bb, a d\u00e9clar\u00e9 Dave Rhodes, PDG de Calabrio. \u00ab\u00a0Nous ne nous contentons pas de relier les \u00e9valuations de la qualit\u00e9, les mesures de la performance des agents et le coaching &#8211; nous \u00e9liminons le d\u00e9sordre et fournissons le tout dans une solution rationalis\u00e9e et intuitive. Le r\u00e9sultat ? Des d\u00e9cisions plus rapides et plus intelligentes et une am\u00e9lioration continue qui ne se d\u00e9ment pas. Notre plateforme offre le retour sur investissement le plus rapide du secteur &#8211; pas de syst\u00e8mes surcharg\u00e9s, pas de courbe d&rsquo;apprentissage abrupte, juste des r\u00e9sultats concrets.  <\/p>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<p><strong>Une plate-forme. Une exp\u00e9rience intelligente.<\/strong> <br\/>La suite Calabrio ONE offre aux agents ce qu&rsquo;ils appr\u00e9cient le plus : visibilit\u00e9, reconnaissance et outils pour se d\u00e9velopper. La nouvelle solution de gestion des performances \u00e9limine le besoin d&rsquo;outils tiers gr\u00e2ce \u00e0 l&rsquo;intelligence int\u00e9gr\u00e9e dans chaque flux de travail et am\u00e9liore les centres de contact :  <\/p>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<ul class=\"wp-block-list\"><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<li>Favoriser un coaching coh\u00e9rent \u00e0 l&rsquo;aide d&rsquo;informations pertinentes et d&rsquo;opportunit\u00e9s qui se pr\u00e9sentent d&rsquo;elles-m\u00eames.  <\/li>\n<\/div><\/ul>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<ul class=\"wp-block-list\"><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<li>Donner aux agents la possibilit\u00e9 de s&rsquo;approprier les objectifs, les progr\u00e8s et les performances gr\u00e2ce \u00e0 une visibilit\u00e9 \u00e0 la demande  <\/li>\n<\/div><\/ul>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<ul class=\"wp-block-list\"><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<li>Reconna\u00eetre les personnes les plus performantes et combler les lacunes \u00e0 l&rsquo;aide de donn\u00e9es unifi\u00e9es  <\/li>\n<\/div><\/ul>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<ul class=\"wp-block-list\"><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<li>Soutenir la croissance des agents gr\u00e2ce \u00e0 des outils personnalis\u00e9s de retour d&rsquo;information, de reconnaissance et de d\u00e9veloppement  <\/li>\n<\/div><\/ul>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<ul class=\"wp-block-list\"><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<li>R\u00e9duction de la charge de travail des gestionnaires gr\u00e2ce \u00e0 des flux de travail rationalis\u00e9s et \u00e0 des boucles de retour d&rsquo;information automatis\u00e9es  <\/li>\n<\/div><\/ul>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<p>Cette approche innovante permet aux dirigeants non seulement de g\u00e9rer les performances, mais aussi de les inspirer &#8211; gr\u00e2ce \u00e0 la visibilit\u00e9, \u00e0 des informations exploitables et \u00e0 des opportunit\u00e9s de d\u00e9veloppement significatives.  <\/p>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<p><strong>C\u00e9l\u00e9brer l&rsquo;excellence : Prix \u00ab\u00a0Customer Connect<\/strong>  <\/p>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<p>La premi\u00e8re journ\u00e9e du salon britannique Customer Connect s&rsquo;est achev\u00e9e sur une note positive lorsque Calabrio a organis\u00e9 la remise des prix annuels Customer Connect ONE, qui r\u00e9compensent les organisations et les personnes qui ont fait preuve d&rsquo;innovation, de collaboration et d&rsquo;excellence dans le domaine de l&rsquo;exp\u00e9rience client. Dave Rhodes, directeur g\u00e9n\u00e9ral de Calabrio, \u00e9tait pr\u00e9sent pour participer \u00e0 la remise des prix.  <\/p>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<p>F\u00e9licitations aux laur\u00e9ats et aux nomin\u00e9s de cette ann\u00e9e :  <\/p>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<ul class=\"wp-block-list\"><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<li><strong>Le champion<\/strong>: Callum Park, planificateur de ressources, Ascensos  <\/li>\n<\/div><\/ul>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<ul class=\"wp-block-list\"><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<li><strong>L&rsquo;innovateur<\/strong>: Marie Kent, responsable de la planification des op\u00e9rations, Microsoft  <\/li>\n<\/div><\/ul>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<ul class=\"wp-block-list\"><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<li><strong>Le collaborateur<\/strong>: Jamie Airey, GE, Resourcing, and MI Manager, UK Power Networks &amp; Paul Gardner, Resource Planning Manager, Haier Smart Home  <\/li>\n<\/div><\/ul>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<ul class=\"wp-block-list\"><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<li><strong>Le d\u00e9fenseur des agents<\/strong>: Gary Wainman, analyste de la gestion des effectifs, Bennetts  <\/li>\n<\/div><\/ul>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<ul class=\"wp-block-list\"><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<li><strong>Le gourou du WFM<\/strong>: David Nisbet, associ\u00e9 et planificateur de planning, John Lewis Partnership  <\/li>\n<\/div><\/ul>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<ul class=\"wp-block-list\"><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<li><strong>Le visionnaire des donn\u00e9es : <\/strong>Natalie Hart, responsable de l&rsquo;analyse des donn\u00e9es vocales, Trailfinders  <\/li>\n<\/div><\/ul>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<p>Ces prix refl\u00e8tent les efforts exceptionnels des clients de Calabrio pour fa\u00e7onner l&rsquo;avenir des centres de contact &#8211; gr\u00e2ce \u00e0 l&rsquo;utilisation strat\u00e9gique des donn\u00e9es, \u00e0 la promotion et aux pratiques de priorit\u00e9 \u00e0 l&rsquo;agent.  <\/p>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<p>Pour plus d&rsquo;informations sur Calabrio Performance Management, visitez <a href=\"https:\/\/www.calabrio.com\/fr\/produits\/gestion-des-performances\/\" target=\"_blank\" rel=\"noreferrer noopener\">:<\/a> https:\/\/www.calabrio.com\/products\/performance-management\/.  <br\/>  <\/p>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<p class=\"has-medium-font-size\"><strong>\u00c0 propos de Calabrio<\/strong><\/p>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<p>Calabrio est un alli\u00e9 de confiance pour les grandes marques. Base num\u00e9rique d&rsquo;un centre de contact centr\u00e9 sur le client, la <a href=\"https:\/\/www.calabrio.com\/fr\/produits\/calabrio-one\/\">suite Calabrio ONE workforce performance<\/a> permet d&rsquo;enrichir et de comprendre les interactions humaines, faisant de votre centre de contact le gardien de votre marque. Nous maximisons la performance des agents, d\u00e9passons les attentes des clients et stimulons l&rsquo;efficacit\u00e9 de la main-d&rsquo;\u0153uvre en utilisant des donn\u00e9es connect\u00e9es, des analyses aliment\u00e9es par l&rsquo;IA, une gestion automatis\u00e9e de la main-d&rsquo;\u0153uvre et un coaching personnalis\u00e9. Seul Calabrio ONE r\u00e9unit l&rsquo;optimisation des effectifs (WFO), l&rsquo;engagement des agents et les solutions d&rsquo;intelligence \u00e9conomique dans une suite enti\u00e8rement int\u00e9gr\u00e9e qui s&rsquo;adapte \u00e0 votre entreprise.<\/p>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<p>Calabrio, Calabrio ONE et le logo Calabrio sont des marques d\u00e9pos\u00e9es ou des marques commerciales de Calabrio, Inc. Toutes les autres marques mentionn\u00e9es dans ce document sont la propri\u00e9t\u00e9 de leurs d\u00e9tenteurs respectifs.Calabrio op\u00e8re au Canada sous le nom de Calabrio Canada, Ltd, bas\u00e9 en Colombie Britannique. Suivez-nous sur <a href=\"https:\/\/www.linkedin.com\/company\/calabrio-inc\/\" target=\"_blank\" rel=\"noreferrer noopener\">LinkedIn<\/a>. Suivez-nous sur <a href=\"https:\/\/twitter.com\/Calabrio\" target=\"_blank\" rel=\"noreferrer noopener\">X.<\/a><\/p>\n<\/div><div\n\tstyle=\"background-color: #FFFFFF\"\n\tclass=\" wysiwyg wysiwyg--inline flex flex-col py-c\/l gap-c\/m\"\n\tid=\"\"\n\tdata-aos=\"fade-up\"\n>\n\t<\/div>\n\t\t<\/div>\n\t\n\n\n\t<\/div> ","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","press_category":[],"class_list":["post-32472","press","type-press","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Calabrio lance une nouvelle solution de gestion de la performance | Calabrio<\/title>\n<meta name=\"description\" content=\"Calabrio a d\u00e9voil\u00e9 de nouvelles fonctionnalit\u00e9s de gestion des performances des centres de contact lors de son \u00e9v\u00e9nement UK Customer Connect. 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