{"id":38820,"date":"2025-11-19T13:00:00","date_gmt":"2025-11-19T13:00:00","guid":{"rendered":"https:\/\/www.calabrio.com\/press\/calabrio-wfm-est-desormais-disponible-sur-microsoft-marketplace\/"},"modified":"2025-11-19T16:46:10","modified_gmt":"2025-11-19T16:46:10","slug":"calabrio-wfm-est-desormais-disponible-sur-microsoft-marketplace","status":"publish","type":"press","link":"https:\/\/www.calabrio.com\/fr\/press\/calabrio-wfm-est-desormais-disponible-sur-microsoft-marketplace\/","title":{"rendered":"Calabrio WFM est d\u00e9sormais disponible sur Microsoft Marketplace"},"content":{"rendered":"\n<section\n\tid=\"\"\n\tclass=\"section-blog-case-study pb-l\/l md:pb-l\/xxl\"\n\tdata-theme-block-id=\"block_a03af0898ba2b15bed10911ecdbc11fb\"\n\tdata-aos=\"fade-up\"\n>\n\t<div class=\"relative\">\n\t\t\t\t\t<div class=\"absolute top-0 left-c\/xl pt-0 lg:pt-4 md:mt-c\/m lg:mt-0\">\n\t\t\t\t<div class=\"py-c\/xs md:py-c\/l xl:py-c\/xs\">\n\t\t\t\t\t<ul class=\"flex gap-2 line-clamp-1 body-small\"><\/ul>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"flex lg:flex-row justify-between md:pt-l\/xl  flex-col\">\n\t\t\t<div class=\"container mt-c\/l md:-mt-c\/m lg:w-[calc(100%\/240*139)] lg:pb-0 flex flex-col gap-c\/xl md:gap-c\/l lg:px-c\/xxl xl:pr-[170px]  pt-c\/xxl lg:py-c\/xxl\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t<h1 class=\"heading-medium pb-c\/m\">Calabrio WFM est d\u00e9sormais disponible sur Microsoft Marketplace<\/h1>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t<div class=\"relative lg:w-[calc(100%\/200*101)] xl:w-[calc(100%\/240*101)]\" data-aos=\"fade-up\" data-aos-delay=\"250\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_a03af0898ba2b15bed10911ecdbc11fb\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 0px !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<div class=\"container group page-layout flex flex-col flex-wrap lg:flex-row gap-l\/xxl lg:gap-gutter py-l\/xxl lg:py-l\/xs blg_inner_container\" data-module=\"page-layout\">\n\t\t\t\n\t\t\t<div class=\"flex flex-col flex-1 lg:basis-0 lg:py-c\/m  js-page-content overflow-hidden\">\n\t\t\t<div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<h2 class=\"wp-block-heading has-large-font-size\" id=\"h-microsoft-customers-worldwide-can-now-discover-and-deploy-calabrio-wfm-through-microsoft-marketplace-accessing-trusted-solutions-that-accelerate-innovation-and-business-transformation-with-unified-integration-across-microsoft-products\"><em><em><em><em><em><em>Les clients Microsoft du monde entier peuvent d\u00e9sormais d\u00e9couvrir et d\u00e9ployer Calabrio WFM via Microsoft Marketplace, en acc\u00e9dant \u00e0 des solutions fiables qui acc\u00e9l\u00e8rent l&rsquo;innovation et la transformation des entreprises gr\u00e2ce \u00e0 une int\u00e9gration unifi\u00e9e dans les produits Microsoft.<\/em> <\/em><\/em><\/em><\/em><\/em><\/h2>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<p><strong>MINNEAPOLIS, MN <\/strong>&#8211; <strong>19 novembre 2025 &#8211;<\/strong> <a href=\"https:\/\/www.calabrio.com\/fr\/\" target=\"_blank\" rel=\"noreferrer noopener\">Calabrio<\/a>, l&rsquo;entreprise de gestion des effectifs et des conversations, a annonc\u00e9 aujourd&rsquo;hui la disponibilit\u00e9 de sa <a href=\"https:\/\/marketplace.microsoft.com\/en-us\/product\/saas\/calabrio1718745571504.calabrio-workforce-management?ocid=GTMRewards_PR_calabrio-workforce-management_64703\" target=\"_blank\" rel=\"noreferrer noopener\">solution phare de gestion des effectifs (WFM)<\/a> sur le Microsoft Marketplace. Cette inscription donne aux clients de Microsoft un acc\u00e8s simplifi\u00e9 \u00e0 Calabrio WFM, permettant un d\u00e9ploiement transparent dans leurs environnements Azure et la possibilit\u00e9 d&rsquo;appliquer les fonds de Microsoft Azure Consumption Commitment (MACC).<\/p>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<p>Cette \u00e9tape renforce la collaboration de Calabrio avec Microsoft et marque une \u00e9tape cl\u00e9 dans la fourniture de l&rsquo;interop\u00e9rabilit\u00e9 de la suite compl\u00e8te entre Calabrio ONE et Microsoft Dynamics 365 Customer Service et Dynamics 365 Contact Center. L&rsquo;int\u00e9gration compl\u00e8te de Calabrio ONE, y compris la gestion des effectifs, la gestion de la qualit\u00e9, l&rsquo;analyse et la gestion des performances, est maintenant disponible dans l&rsquo;\u00e9cosyst\u00e8me Microsoft, offrant une suite compl\u00e8te d&rsquo;engagement des effectifs pour les centres de contact modernes.  <\/p>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<p>\u00ab\u00a0Calabrio WFM sur Microsoft Marketplace permet aux centres de contact d&rsquo;optimiser plus facilement leur personnel et leurs performances en utilisant les outils auxquels ils font d\u00e9j\u00e0 confiance\u00a0\u00bb, a d\u00e9clar\u00e9 Raj Shankar, vice-pr\u00e9sident des produits chez Calabrio. \u00ab\u00a0Et avec notre int\u00e9gration compl\u00e8te avec Microsoft Dynamics 365 Customer Service and Contact Center en cours, nous d\u00e9bloquons encore plus de valeur pour les clients gr\u00e2ce \u00e0 une exp\u00e9rience WEM enti\u00e8rement connect\u00e9e et de niveau entreprise.\u00a0\u00bb  <\/p>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<p><strong>Une gestion du personnel plus intelligente, con\u00e7ue pour les environnements Microsoft<\/strong> <\/p>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<p>Calabrio WFM permet aux centres de contact de :  <\/p>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<ul class=\"wp-block-list\"><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<li>Optimisez la dotation en personnel gr\u00e2ce aux pr\u00e9visions aliment\u00e9es par l&rsquo;IA et \u00e0 la planification en temps r\u00e9el.  <\/li>\n<\/div><\/ul>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<ul class=\"wp-block-list\"><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<li>Augmenter l&rsquo;engagement des agents gr\u00e2ce \u00e0 des outils en libre-service et \u00e0 un coaching personnalis\u00e9  <\/li>\n<\/div><\/ul>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<ul class=\"wp-block-list\"><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<li>Offrir des exp\u00e9riences coh\u00e9rentes sur tous les canaux d&rsquo;interaction avec les clients  <\/li>\n<\/div><\/ul>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<ul class=\"wp-block-list\"><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<li>Acc\u00e9dez \u00e0 des informations exploitables gr\u00e2ce \u00e0 des tableaux de bord en temps r\u00e9el et \u00e0 des analyses int\u00e9gr\u00e9es.  <\/li>\n<\/div><\/ul>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<ul class=\"wp-block-list\"><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<li>Automatisez la conformit\u00e9 et la programmation gr\u00e2ce \u00e0 des outils flexibles bas\u00e9s sur le cloud computing  <\/li>\n<\/div><\/ul>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<p><strong>Con\u00e7u pour l&rsquo;avenir du travail<\/strong> <\/p>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<p>Calabrio ONE est une plateforme unifi\u00e9e de gestion de l&rsquo;engagement du personnel qui comprend le WFM, la gestion de la qualit\u00e9, l&rsquo;analyse et la gestion de la performance. L&rsquo;int\u00e9gration \u00e9largie avec Microsoft Dynamics 365 Customer Service et Dynamics 365 Contact Center r\u00e9unira toutes ces fonctionnalit\u00e9s dans une exp\u00e9rience unique et transparente, con\u00e7ue pour les centres de contact hybrides et dot\u00e9s d&rsquo;IA du futur.  <\/p>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<p>\u00ab\u00a0Nous sommes heureux d&rsquo;accueillir Calabrio WFM sur Microsoft Marketplace\u00a0\u00bb, a d\u00e9clar\u00e9 Cyril Belikoff, vice-pr\u00e9sident de Microsoft Azure Product Marketing. \u00ab\u00a0Marketplace met en relation des solutions fiables de partenaires internationaux avec des clients du monde entier, ce qui facilite la recherche et le d\u00e9ploiement d&rsquo;applications fonctionnant de mani\u00e8re transparente avec les produits Microsoft.  <\/p>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<p>Microsoft Marketplace est une destination unique pour trouver, essayer et acheter des solutions cloud, des apps d&rsquo;IA et des agents de confiance pour r\u00e9pondre \u00e0 vos objectifs commerciaux. Choisissez parmi une collection croissante de solutions adapt\u00e9es \u00e0 vos besoins uniques, disponibles \u00e0 la fois sur le march\u00e9 et directement dans les produits Microsoft.  <\/p>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<p class=\"has-medium-font-size\"><strong>\u00c0 propos de Calabrio<\/strong><\/p>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<p>Calabrio permet aux personnes et aux entreprises de b\u00e9n\u00e9ficier d&rsquo;informations exploitables. Notre suite Calabrio ONE, aliment\u00e9e par l&rsquo;IA et bas\u00e9e sur le cloud, maximise la performance des agents, transformant chaque interaction en un avantage strat\u00e9gique. Reconnues dans le monde entier, nos solutions de gestion des ressources humaines et d&rsquo;intelligence conversationnelle aident les \u00e9quipes \u00e0 travailler plus intelligemment, \u00e0 r\u00e9agir plus rapidement et \u00e0 mieux se connecter pour obtenir des r\u00e9sultats commerciaux mesurables. Calabrio, Calabrio ONE et le logo Calabrio sont des marques d\u00e9pos\u00e9es ou des marques commerciales de Calabrio, Inc. Toutes les autres marques mentionn\u00e9es dans ce document sont la propri\u00e9t\u00e9 de leurs d\u00e9tenteurs respectifs. Calabrio op\u00e8re au Canada sous le nom de Calabrio Canada, Ltd, bas\u00e9 en Colombie-Britannique.  <\/p>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<p><\/p>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<p>Suivez-nous sur <a href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcalabrio-inc%2F&amp;esheet=54162128&amp;newsitemid=20241205942961&amp;lan=en-US&amp;anchor=LinkedIn&amp;index=4&amp;md5=15480891a08425ae48ccf355c113bb28\" target=\"_blank\" rel=\"noreferrer noopener\">LinkedIn<\/a>. Suivez-nous sur <a href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Ftwitter.com%2FCalabrio&amp;esheet=54162128&amp;newsitemid=20241205942961&amp;lan=en-US&amp;anchor=X&amp;index=5&amp;md5=42b63ecdc58163f0e47f9f083e04fd1f\" target=\"_blank\" rel=\"noreferrer noopener\">X.<\/a><\/p>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<p><strong>Contacts<\/strong><\/p>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<p>Alexis Zotalis<\/p>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<p><a href=\"mailto:Calabrio@touchdownpr.com\">alexis.zotalis@calabrio.com<\/a><\/p>\n<\/div>\t\t<\/div>\n\t\n\n\n\t<\/div> ","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","press_category":[],"class_list":["post-38820","press","type-press","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Calabrio WFM d\u00e9sormais disponible sur Microsoft Marketplace | Calabrio<\/title>\n<meta name=\"description\" content=\"Calabrio Workforce Management est disponible d\u00e8s maintenant sur Microsoft Marketplace. Voyez comme il est facile d&#039;optimiser les effectifs et les performances avec les outils auxquels vous faites confiance.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.calabrio.com\/fr\/press\/calabrio-wfm-est-desormais-disponible-sur-microsoft-marketplace\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Calabrio WFM est d\u00e9sormais disponible sur Microsoft Marketplace\" \/>\n<meta property=\"og:description\" content=\"Les clients Microsoft du monde entier peuvent d\u00e9sormais d\u00e9couvrir et d\u00e9ployer Calabrio WFM via Microsoft Marketplace, en acc\u00e9dant \u00e0 des solutions fiables\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.calabrio.com\/fr\/press\/calabrio-wfm-est-desormais-disponible-sur-microsoft-marketplace\/\" \/>\n<meta property=\"og:site_name\" content=\"Calabrio\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/pages\/Calabrio\/312159772174664\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-19T16:46:10+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/Group-1707478765.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1360\" \/>\n\t<meta property=\"og:image:height\" content=\"984\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@calabrio\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.calabrio.com\\\/fr\\\/press\\\/calabrio-wfm-est-desormais-disponible-sur-microsoft-marketplace\\\/\",\"url\":\"https:\\\/\\\/www.calabrio.com\\\/fr\\\/press\\\/calabrio-wfm-est-desormais-disponible-sur-microsoft-marketplace\\\/\",\"name\":\"Calabrio WFM d\u00e9sormais disponible sur Microsoft Marketplace | Calabrio\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.calabrio.com\\\/fr\\\/#website\"},\"datePublished\":\"2025-11-19T13:00:00+00:00\",\"dateModified\":\"2025-11-19T16:46:10+00:00\",\"description\":\"Calabrio Workforce Management est disponible d\u00e8s maintenant sur Microsoft Marketplace. 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