{"id":26917,"date":"2024-12-03T12:57:36","date_gmt":"2024-12-03T12:57:36","guid":{"rendered":"https:\/\/www.calabrio.com\/case-study\/twilio-partnerschap\/"},"modified":"2026-04-13T11:02:24","modified_gmt":"2026-04-13T11:02:24","slug":"twilio-partnerschap","status":"publish","type":"case-study","link":"https:\/\/www.calabrio.com\/nl\/case-study\/twilio-partnerschap\/","title":{"rendered":"Twilio-partnerschap"},"content":{"rendered":"\n\t<section\n\t\tid=\"\"\n\t\tclass=\"secondary-hero relative\"\n\t\tstyle=\"background: #fff\"\n\t\tdata-theme-block-id=\"block_ab0d0d6d631b9691c808a13e039f23ab\"\n\t\tdata-aos=\"fade-up\"\n\t>\n\t\t<div class=\"container !px-0 overflow-hidden\">\n\t\t\t\t\t\t\t<div class=\"py-c\/xs px-c\/xl mb-c\/l md:block\">\n\t\t\t\t\t<ul class=\"flex gap-2 line-clamp-1 body-small\"><\/ul>\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"flex flex-col-reverse lg:flex-row lg:items-center\">\n\t\t\t\t\t\t\t\t\t<div class=\"max-lg:container lg:w-1\/2 md:px-l\/xxl lg:pl-c\/xl lg:pr-c\/l xl:pl-page-margin xl:pr-l\/m\">\n\t\t\t\t\t\t<div class=\"flex flex-col lg:max-w-[536px]\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"flex items-center gap-c\/s pt-c\/s subhead-small mb-c\/l\">\n\t\t\t\t\t\t\t\t\t<span class=\"relative -top-px flex w-[18px] h-[18px] rounded-full bg-background-secondary\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"uppercase font-bold\" style=\"color: #0530A8\">Twilio + Calabrio<\/span>\n\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h1 style=\"color: #080F21\" class=\"heading-medium -tracking-[0.12px] mb-c\/m xl:-tracking-[0.24px]\">\n\t\t\t\t\t\t\t\t\tBouw aan je merk en lever klantervaringen die zijn afgestemd op de manier waarop je team werkt.  \t\t\t\t\t\t\t\t<\/h1>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wysiwyg lg:line-clamp-none\" style=\"color: #344679\">\n\t\t\t\t\t\t\t\t\t<p><strong>Met Twilio Flex en Calabrio ONE<\/strong> zijn uw bedrijf en de behoeften van uw klanten dynamisch en voortdurend aan verandering onderhevig. Om aan deze behoeften te voldoen en de concurrentie voor te blijven, hebt u contact center-technologie nodig die zich kan aanpassen aan veranderende omstandigheden.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col gap-gutter pb-c\/m pt-c\/xl mt-c\/xxs lg:mt-0 max-md:items-center md:flex-row\">\n\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-primary w-full body-small md:w-fit\"\n\t\t href=\"https:\/\/www.calabrio.com\/book-demo\/\" title=\"Boek een demo\" aria-label=\"Boek een demo\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text\">Boek een demo<\/span>\n\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"secondary-hero__image relative z-10 mb-c\/xl lg:mb-c\/xxl lg:w-1\/2\">\n\t\t\t\t\t\t<div class=\"js-wrap image lint-ignore\n\trelative aspect-[393\/320] md:aspect-[720\/463] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/pablo-merchan-montes-mp5rxhkWQzA-unsplash-04-02-2026-19_06_28_123-2048x1365-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/pablo-merchan-montes-mp5rxhkWQzA-unsplash-04-02-2026-19_06_28_123-2048x1365-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/pablo-merchan-montes-mp5rxhkWQzA-unsplash-04-02-2026-19_06_28_123-2048x1365-1.webp 2048w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/pablo-merchan-montes-mp5rxhkWQzA-unsplash-04-02-2026-19_06_28_123-2048x1365-1-300x200.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/pablo-merchan-montes-mp5rxhkWQzA-unsplash-04-02-2026-19_06_28_123-2048x1365-1-1024x683.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/pablo-merchan-montes-mp5rxhkWQzA-unsplash-04-02-2026-19_06_28_123-2048x1365-1-768x512.webp 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/pablo-merchan-montes-mp5rxhkWQzA-unsplash-04-02-2026-19_06_28_123-2048x1365-1-1536x1024.webp 1536w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/pablo-merchan-montes-mp5rxhkWQzA-unsplash-04-02-2026-19_06_28_123-2048x1365-1-600x400.webp 600w\" alt=\"\" ><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_ab0d0d6d631b9691c808a13e039f23ab\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\n\n<section\n\tid=\"\"\n\tdata-theme-block-id=\"block_a0ddb23088a5b2bd5d09359b8d3984ae\"\n\tstyle=\"\"\n\t>\n\t\t<div class=\"section-header lint-ignore\" style=\"\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"w-full xl:px-page-margin py-l\/m md:pt-0 lg:py-l\/m mx-auto text-center flex flex-col gap-c\/l\">\n\t\t\t\t\t\t\t\t<h3\t\t\t\tstyle=\"\"\n\t\t\t\tclass=\"button-link-large !tracking-wider text-text-highlight-aaa flex flex-col md:flex-row items-center\n\t\t\t\tjustify-center gap-c\/s md:gap-c\/xs py-c\/s\"\n\t\t\t\tdata-aos=\"fade-down\"\n\t\t\t\t>\n\t\t\t\t<span\n\t\t\t\t\tclass=\"icon rounded-full flex items-center justify-center text-black [&#038;_svg]:w-[var(--Base-Grid-Grid-24)] [&#038;_svg]:h-[var(--Base-Grid-Grid-24)]\"\n\t\t\t\t\tstyle=\"color: #080F21;background-color: #EEF0F6\"\n\t\t\t\t\taria-hidden=\"true\">\n\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\tOverzicht\t\t\t<\/h3 >\n\t\t\t\n\t\t\t\t\t\t<h2\t\t\tstyle=\"color: #080F21\"\n\t\t\tclass=\"rubriek-groot text-primary\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\tLever resultaten door flexibiliteit\t\t<\/h2 >\n\t\t\n\t\t\t\t\t<div\n\t\t\t\tclass=\"wysiwyg--large text-navy-40\"\n\t\t\t\tstyle=\"color: #344679\"\n\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\t<p>Twilio Flex is het eerste volledig programmeerbare cloud contact center, dat je oneindige flexibiliteit en aanpassingsmogelijkheden biedt. Calabrio ONE is de toonaangevende suite voor informatie over klantervaringen en biedt u de complete toolset om de enorme waarde van uw klantinteractiegegevens te ontsluiten. Onze naadloze oplossing combineert een volledig ge\u00efntegreerde workforce optimization suite met krachtige voice-of-the-customer analysetools.<\/p>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_a0ddb23088a5b2bd5d09359b8d3984ae\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_a0ddb23088a5b2bd5d09359b8d3984ae\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\n\n\n<section\n\tid=\"\"\n\tclass=\"stats-wrapper relative grid grid-cols-1 gap-l\/m md:gap-c\/xxl xl:gap-0 py-l\/xxl container xl:flex\"\n\tdata-aos=\"fade-up\"\n\tdata-module=\"stats\"\n\tdata-theme-block-id=\"block_b2e92d841bd97baaa282bf44e62cee5d\">\n\n\t\n\t<div class=\"py-0 lg:py-c\/l pr-0 md:px-c\/xl lg:pl-0 xl:w-[calc(100%-588px)] \">\n\t\t<div class=\"flex flex-col gap-0 md:gap-gutter\">\n\t\t\t<div class=\"flex flex-col justify-center item-center md:items-start gap-c\/l pb-c\/xl md:pb-0 xl:pb-l\/l md:pr-0 text-center md:text-start\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"[&#038;&#038;]:subhead-xs\" style=\"color: #0530A8;\" data-aos=\"fade-down\">\n\t\t\t\t\t\tROI\t\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h3 class=\"[&#038;&#038;]:heading-medium [&#038;&#038;]:md:heading-small break-words\" style=\"color: #080F21;\" data-aos=\"fade-up\">\n\t\t\t\t\t\tStel uw agenten in staat om zeer gepersonaliseerde klantinteracties te leveren en uw merk bij elke stap te beschermen.\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"xl:pb-c\/l wysiwyg\"\n\t\t\t\t\t\tstyle=\"color: #344679;\"\n\t\t\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t\t\t\tdata-aos-delay=\"100\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<p>Gebruik de waardevolle gegevens die door uw contactcentrum stromen en onthul diepgaand inzicht in het traject van uw klanten, zodat u datagestuurde zakelijke beslissingen kunt nemen en buitengewone klantervaringen kunt cre\u00ebren.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\n\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"py-c\/s mx-auto md:mx-0 md:mt-c\/s xl:mt-0\"\n\t\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t\t\tdata-aos-delay=\"150\"\n\t\t\t\t>\n\t\t\t\t\t\t<a\t\tclass=\"btn-tertiary btn-tertiary--left-align py-c\/s pl-0\"\n\t\t href=\"https:\/\/www.calabrio.com\/nl\/hulpmiddelencentrum\/praktijkvoorbeelden\/\" title=\"Lees het volledige rapport om te leren hoe\" aria-label=\"Lees het volledige rapport om te leren hoe\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Lees het volledige rapport om te leren hoe<\/span>\n\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"js-stat-grid block my-0 md:my-[15.5px] w-[calc(100vw)] md:w-full overflow-hidden -ml-page-margin md:-ml-0 xl:w-[588px]\">\n\t\t\t\t\t\n\t<section\n\tclass=\"swiper  h-full [&amp;_.swiper-slide]:md:flex [&amp;_.swiper-button-next]:right-c\/xl swiper--navigation-rounded swiper--md-hide-navigation [&amp;_.swiper-wrapper]:md:flex [&amp;&amp;]:md:flex md:items-center swiper--margin-two-sides\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1,\"spaceBetween\":8,\"enabled\":false,\"breakpoints\":{\"744\":{\"enabled\":false}},\"slidesOffsetAfter\":8,\"navigation\":{\"nextEl\":\".swiper-button-next\",\"prevEl\":\".swiper-button-prev\"}}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper grid grid-cols-2 md:grid-rows-2 gap-0 md:gap-c\/s [&amp;_.swiper-slide]:!flex lg:!h-auto\">\n\t\n\t<div\n\t\tclass=\"stat-card relative flex flex-col justify-between background-gradient text-start break-words  swiper-slide min-h-[228px] md:min-h-[240px] xl:!h-[316px] p-c\/xxl md:p-c\/xl xl:p-c\/xxl  xl:col-span-1 xl:row-span-1 md:col-span-1 md:row-span-1 lint-ignore\"\n\t\tstyle=\"\"\n\t\tdata-aos=fade-up\t>\n\n\t\t\n\t\t<div class=\"flex w-full relative z-10 justify-start\">\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"relative z-10\">\n\t\t\t\t\t\t\t<h3\n\t\t\t\t\tdata-number=\"546%\" class=\"js-stat-number stat-card__title text-text-accent [&amp;&amp;]:lg:text-5xl [&amp;&amp;]:md:text-2xl [&amp;&amp;]:display-large lint-ignore\"\n\t\t\t\t\t\t\t\t\t\t\tstyle=\"color: #D2F3FA\"\n\t\t\t\t\t\t\t\t\t>\n          546%\t\t\t\t<\/h3>\n\t\t\t\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"dark-mode stat-card__description text-text-primary-aaa subhead-xs lint-ignore\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\tROI gegenereerd na de overstap naar Calabrio ONE\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\t\n\t\t\n\t\n\t\t<\/section>\n\t\t\t<\/div>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_b2e92d841bd97baaa282bf44e62cee5d\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\n\n<section\n\tid=\"\"\n\tdata-theme-block-id=\"block_fa2f36792204d6a2d1d2a4df80ce2568\"\n\tstyle=\"\"\n\t>\n\t\t<div class=\"section-header lint-ignore\" style=\"\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"w-full xl:px-page-margin py-l\/m md:pt-0 lg:py-l\/m mx-auto text-center flex flex-col gap-c\/l\">\n\t\t\t\t\t\t\t\t<h3\t\t\t\tstyle=\"\"\n\t\t\t\tclass=\"button-link-large !tracking-wider text-text-highlight-aaa flex flex-col md:flex-row items-center\n\t\t\t\tjustify-center gap-c\/s md:gap-c\/xs py-c\/s\"\n\t\t\t\tdata-aos=\"fade-down\"\n\t\t\t\t>\n\t\t\t\t<span\n\t\t\t\t\tclass=\"icon rounded-full flex items-center justify-center text-black [&#038;_svg]:w-[var(--Base-Grid-Grid-24)] [&#038;_svg]:h-[var(--Base-Grid-Grid-24)]\"\n\t\t\t\t\tstyle=\"color: #080F21;background-color: #EEF0F6\"\n\t\t\t\t\taria-hidden=\"true\">\n\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\tDe kracht van Twilio Flex en Calabrio ONE\t\t\t<\/h3 >\n\t\t\t\n\t\t\t\n\t\t\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_fa2f36792204d6a2d1d2a4df80ce2568\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_fa2f36792204d6a2d1d2a4df80ce2568\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\n\t<section\n\t\tclass=\"container py-l\/m overflow-hidden\"\n\t\tdata-theme-block-id=\"block_84904867322f09387c3bf84bae589688\"\n\t\tid=\"\"\n\t\tdata-aos=\"fade-up\"\n\t>\n\t\t<div class=\"block w-[calc(100vw)] lg:w-full -ml-page-margin lg:-ml-0\">\n\t\t\t\n\t<section\n\tclass=\"swiper  swiper--navigation-rounded swiper--margin-two-sides swiper--md-hide-navigation\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1.11,\"spaceBetween\":16,\"breakpoints\":{\"680\":{\"slidesPerView\":2.24},\"744\":{\"enabled\":false},\"1024\":{\"enabled\":false}},\"navigation\":{\"nextEl\":\".swiper-button-next\",\"prevEl\":\".swiper-button-prev\"},\"navCenteredImage\":true}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper md:flex-col md:gap-0 md:pl-0 lg:flex-col lg:pl-0\">\n\t\n<div class=\"w-full h-full relative py-c\/xxl  swiper-slide !h-auto\">\n\t<div\n\t\tclass=\"w-full h-full flex flex-col-reverse justify-end md:flex-row md:justify-between md:items-center gap-l\/m md:gap-0 \">\n\t\t<div class=\"w-full h-full md:w-[50%] lg:w-[65%] xl:w-[51%] md:gap-l\/xxl md:px-page-margin lg:px-l\/m lg:p-l\/mxl:p-l\/m flex items-center\">\n\t\t\t<div class=\"flex flex-col flex-grow gap-c\/s md:gap-0 lg:gap-c\/xxl h-full justify-between\">\n\t\t\t\t<div class=\"w-full mx-auto flex flex-col gap-c\/m md:gap-c\/m\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h5\t\t\t\tstyle=\"color: #080F21\"\n\t\t\t\tclass=\"heading-small\"\n\t\t\t\tdata-aos=\"fade-up\">\n\t\t\t\t\tModerne werknemers vereisen moderne oplossingen\t\t\t<\/h5>\n\t\t\t\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"wysiwyg text-navy-40 pb-l\/xs\"\n\t\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t\t\tstyle=\"color: #344679\">\n\t\t\t\t\t<p>Stel managers in staat om medewerkers te betrekken en inzichtelijke bedrijfsinformatie te leveren voor uw hele bedrijf. Zet de juiste mensen op de juiste plaats om consistent uitstekende klantervaringen te leveren.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n<div class=\"relative w-full md:w-[50%] lg:w-[49%]\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\t aspect-[280\/313] md:aspect-[372\/588] lg:aspect-square max-w-[588px] image--cover\t\" data-module=\"image\" data-aos=fade-up data-aos-delay=100>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/Intraday-Schedule-Adjustments.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/Intraday-Schedule-Adjustments.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/Intraday-Schedule-Adjustments.svg\" alt=\"\" ><\/div>\n\t\n\t<\/div>\n<\/div>\n<\/div>\n\n<div class=\"w-full h-full relative py-c\/xxl  swiper-slide !h-auto\">\n\t<div\n\t\tclass=\"w-full h-full flex flex-col-reverse justify-end md:flex-row md:justify-between md:items-center gap-l\/m md:gap-0 md:flex-row-reverse\">\n\t\t<div class=\"w-full h-full md:w-[50%] lg:w-[65%] xl:w-[51%] md:gap-l\/xxl md:px-page-margin lg:px-l\/m lg:p-l\/mxl:py-l\/m xl:pr-l\/m flex items-center\">\n\t\t\t<div class=\"flex flex-col flex-grow gap-c\/s md:gap-0 lg:gap-c\/xxl h-full justify-between\">\n\t\t\t\t<div class=\"w-full mx-auto flex flex-col gap-c\/m md:gap-c\/m\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h5\t\t\t\tstyle=\"color: #080F21\"\n\t\t\t\tclass=\"heading-small\"\n\t\t\t\tdata-aos=\"fade-up\">\n\t\t\t\t\tGebruik de echte stem van uw klant\t\t\t<\/h5>\n\t\t\t\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"wysiwyg text-navy-40 pb-l\/xs\"\n\t\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t\t\tstyle=\"color: #344679\">\n\t\t\t\t\t<p>Zet elke klantinteractie om in krachtige, bruikbare gegevens en verander uw contactcentrum in het epicentrum van de klantervaring. Ontsluit bruikbare inzichten die agenten in staat stellen om op het moment zelf actie te ondernemen, waardoor winstgevende veranderingen voor de hele onderneming worden gestimuleerd.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n<div class=\"relative w-full md:w-[50%] lg:w-[49%]\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\t aspect-[280\/313] md:aspect-[372\/588] lg:aspect-square max-w-[588px] image--cover\t\" data-module=\"image\" data-aos=fade-up data-aos-delay=100>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/Robust-Reporting.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/Robust-Reporting.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/Robust-Reporting.svg\" alt=\"\" ><\/div>\n\t\n\t<\/div>\n<\/div>\n<\/div>\n\n<div class=\"w-full h-full relative py-c\/xxl  swiper-slide !h-auto\">\n\t<div\n\t\tclass=\"w-full h-full flex flex-col-reverse justify-end md:flex-row md:justify-between md:items-center gap-l\/m md:gap-0 \">\n\t\t<div class=\"w-full h-full md:w-[50%] lg:w-[65%] xl:w-[51%] md:gap-l\/xxl md:px-page-margin lg:px-l\/m lg:p-l\/mxl:p-l\/m flex items-center\">\n\t\t\t<div class=\"flex flex-col flex-grow gap-c\/s md:gap-0 lg:gap-c\/xxl h-full justify-between\">\n\t\t\t\t<div class=\"w-full mx-auto flex flex-col gap-c\/m md:gap-c\/m\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h5\t\t\t\tstyle=\"color: #080F21\"\n\t\t\t\tclass=\"heading-small\"\n\t\t\t\tdata-aos=\"fade-up\">\n\t\t\t\t\tRuis buitensluiten\t\t\t<\/h5>\n\t\t\t\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"wysiwyg text-navy-40 pb-l\/xs\"\n\t\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t\t\tstyle=\"color: #344679\">\n\t\t\t\t\t<p>Verhoog uw operationele effici\u00ebntie door een verbonden data-ecosysteem te bouwen. Snel inzichten visualiseren en delen via gepersonaliseerde dashboards die zijn afgestemd op uw manier van werken. Elimineer silo&#8217;s en cre\u00eber \u00e9\u00e9n enkele bron van waarheid met het contactcentrum als spil.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n<div class=\"relative w-full md:w-[50%] lg:w-[49%]\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\t aspect-[280\/313] md:aspect-[372\/588] lg:aspect-square max-w-[588px] image--cover\t\" data-module=\"image\" data-aos=fade-up data-aos-delay=100>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/QM-Auto-QM.svg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/QM-Auto-QM.svg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/QM-Auto-QM.svg\" alt=\"\" ><\/div>\n\t\n\t<\/div>\n<\/div>\n<\/div>\n\t<\/div>\n\t\n\t\t\t\t\t<button\n\t\t\t\tclass=\"swiper-button-prev\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Move to previous carousel slide<\/span>\n\t\t\t<\/button>\n\t\t\t<button\n\t\t\t\tclass=\"swiper-button-next\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Move to next carousel slide<\/span>\n\t\t\t<\/button>\n\t\t\n\t\n\t\t<\/section>\n\t\t<\/div>\n\t<\/section>\n\t<style>\n\t[data-theme-block-id=\"block_84904867322f09387c3bf84bae589688\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\n\t<div class=\"container\"\n\t\tdata-aos=\"fade-up\"\n\t\tid=\"\">\n\t\t<div class=\"hidden xl:grid-cols-1 xl:grid-cols-2 xl:grid-cols-3 xl:grid-cols-4\"><\/div>\n\t\t<div\n\t\t\tdata-theme-block-id=\"block_317a99390a17c21ff130acfc34686703\"\n\t\t\tclass=\"image-cards block w-[calc(100vw)] xl:w-full pb-l\/xxl -ml-page-margin xl:-ml-0 overflow-hidden\">\n\t\t\t\n\t<section\n\tclass=\"swiper  swiper--navigation-rounded swiper--xl-hide-navigation [&amp;_.swiper-wrapper]:xl:grid swiper--nav-centered-image swiper--margin-left [&amp;&amp;]:xl:pl-0\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1.246,\"spaceBetween\":16,\"slidesOffsetAfter\":16,\"breakpoints\":{\"744\":{\"slidesPerView\":2.246,\"spaceBetween\":48},\"1440\":{\"enabled\":false}},\"navigation\":{\"nextEl\":\".swiper-button-next\",\"prevEl\":\".swiper-button-prev\"},\"navCenteredImage\":true}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper xl:grid xl:grid-cols-3 xl:gap-l\/xs items-stretch [&amp;_.swiper-slide]:h-auto [&amp;_.swiper-slide]:flex\">\n\t\n<div\n\tclass=\"card-image flex flex-col gap-c\/m swiper-slide swiper-slide border-b-thin border-solid border-stroke-secondary h-auto lint-ignore\"\n\tstyle=\"\"\n\t>\n\t<div class=\"js-wrap image lint-ignore\n\tcard-image__image absolute  aspect-[7\/5] md:aspect-[5\/4] xl:aspect-[368\/224] image--cover\t\" data-module=\"image\" loading=lazy >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_233961393.jpeg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_233961393.jpeg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_233961393.jpeg 8688w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_233961393-300x159.jpeg 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_233961393-1024x542.jpeg 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_233961393-768x406.jpeg 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/AdobeStock_233961393-1536x813.jpeg 1536w\" alt=\"\" ><\/div>\n\n\t\t<div\n\t\tclass=\"card-image__content flex flex-col flex-grow gap-c\/s pt-c\/m pr-c\/xxl pb-c\/l\">\n\t\t\t\t<h2 style=\"\" class=\"card-image__title\n\t\tfont-medium  md:body-medium body-large lg:body-large\" data-aos=\"fade-up\">\n\t\t\tFunctie rijk\t<\/h2>\n\n\t\t\t\t<div\n\t\t\tstyle=\"\"\n\t\t\tclass=\"card-image__caption text-text-tertiary-aa wysiwyg--small\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\tdata-aos-delay=\"100\"\n\t\t>\n\t\t\t<p>Calabrio biedt uitgebreide WEM op bedrijfsniveau die voldoet aan de complexe behoeften van contactcentra in alle bedrijfstakken, wereldwijd. Met AI, automatisering en analyses in de hele suite zijn agents echt in staat om uitzonderlijke ervaringen te leveren.<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div\n\tclass=\"card-image flex flex-col gap-c\/m swiper-slide swiper-slide border-b-thin border-solid border-stroke-secondary h-auto lint-ignore\"\n\tstyle=\"\"\n\t>\n\t<div class=\"js-wrap image lint-ignore\n\tcard-image__image absolute  aspect-[7\/5] md:aspect-[5\/4] xl:aspect-[368\/224] image--cover\t\" data-module=\"image\" loading=lazy >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/AdobeStock_302471734-02-03-2026-16_43_39_858-scaled.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/AdobeStock_302471734-02-03-2026-16_43_39_858-scaled.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/AdobeStock_302471734-02-03-2026-16_43_39_858-scaled.webp 2560w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/AdobeStock_302471734-02-03-2026-16_43_39_858-300x200.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/AdobeStock_302471734-02-03-2026-16_43_39_858-1024x684.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/AdobeStock_302471734-02-03-2026-16_43_39_858-768x513.webp 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/AdobeStock_302471734-02-03-2026-16_43_39_858-1536x1025.webp 1536w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/AdobeStock_302471734-02-03-2026-16_43_39_858-2048x1367.webp 2048w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/AdobeStock_302471734-02-03-2026-16_43_39_858-600x400.webp 600w\" alt=\"\" ><\/div>\n\n\t\t<div\n\t\tclass=\"card-image__content flex flex-col flex-grow gap-c\/s pt-c\/m pr-c\/xxl pb-c\/l\">\n\t\t\t\t<h2 style=\"\" class=\"card-image__title\n\t\tfont-medium  md:body-medium body-large lg:body-large\" data-aos=\"fade-up\">\n\t\t\tFlexibiliteit en schaalbaarheid\t<\/h2>\n\n\t\t\t\t<div\n\t\t\tstyle=\"\"\n\t\t\tclass=\"card-image__caption text-text-tertiary-aa wysiwyg--small\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\tdata-aos-delay=\"100\"\n\t\t>\n\t\t\t<p>Een zeer flexibele en modulaire suite betekent dat u uw systeem snel kunt uitbreiden als dat nodig is. Opslag, nieuwe integraties en mogelijkheden toevoegen en tegelijkertijd eenvoudig voldoen aan de behoeften van een zeer mobiel en wereldwijd personeelsbestand<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div\n\tclass=\"card-image flex flex-col gap-c\/m swiper-slide swiper-slide border-b-thin border-solid border-stroke-secondary h-auto lint-ignore\"\n\tstyle=\"\"\n\t>\n\t<div class=\"js-wrap image lint-ignore\n\tcard-image__image absolute  aspect-[7\/5] md:aspect-[5\/4] xl:aspect-[368\/224] image--cover\t\" data-module=\"image\" loading=lazy >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/AdobeStock_597200555-1-02-03-2026-16_45_17_019-scaled.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/AdobeStock_597200555-1-02-03-2026-16_45_17_019-scaled.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/AdobeStock_597200555-1-02-03-2026-16_45_17_019-scaled.webp 2560w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/AdobeStock_597200555-1-02-03-2026-16_45_17_019-300x158.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/AdobeStock_597200555-1-02-03-2026-16_45_17_019-1024x540.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/AdobeStock_597200555-1-02-03-2026-16_45_17_019-768x405.webp 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/AdobeStock_597200555-1-02-03-2026-16_45_17_019-1536x810.webp 1536w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2024\/12\/AdobeStock_597200555-1-02-03-2026-16_45_17_019-2048x1080.webp 2048w\" alt=\"\" ><\/div>\n\n\t\t<div\n\t\tclass=\"card-image__content flex flex-col flex-grow gap-c\/s pt-c\/m pr-c\/xxl pb-c\/l\">\n\t\t\t\t<h2 style=\"\" class=\"card-image__title\n\t\tfont-medium  md:body-medium body-large lg:body-large\" data-aos=\"fade-up\">\n\t\t\tBeveiliging en naleving\t<\/h2>\n\n\t\t\t\t<div\n\t\t\tstyle=\"\"\n\t\t\tclass=\"card-image__caption text-text-tertiary-aa wysiwyg--small\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\tdata-aos-delay=\"100\"\n\t\t>\n\t\t\t<p>Onze benadering van risico en compliance is gebaseerd op diepgaande kennis van de sector. Of het nu gaat om PCI, HIPAA, Sarbanes-Oxley, Frank-Dodd of MiFID, wij begrijpen de complexiteit van zowel uw branche als uw klantinteracties.<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n\t\n\t\t\t\t\t<button\n\t\t\t\tclass=\"swiper-button-prev\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Move to previous carousel slide<\/span>\n\t\t\t<\/button>\n\t\t\t<button\n\t\t\t\tclass=\"swiper-button-next\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Move to next carousel slide<\/span>\n\t\t\t<\/button>\n\t\t\n\t\n\t\t<\/section>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_317a99390a17c21ff130acfc34686703\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":43123,"template":"","meta":{"_acf_changed":true,"om_disable_all_campaigns":false},"case-study-category":[],"case-study-industry":[],"class_list":["post-26917","case-study","type-case-study","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - 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