
{"id":27113,"date":"2018-01-01T09:00:47","date_gmt":"2018-01-01T09:00:47","guid":{"rendered":"https:\/\/www.calabrio.com\/doc\/de-contact-center-gids-voor-zakelijke-invloed\/"},"modified":"2025-07-11T13:46:08","modified_gmt":"2025-07-11T13:46:08","slug":"de-contact-center-gids-voor-zakelijke-invloed","status":"publish","type":"doc","link":"https:\/\/www.calabrio.com\/nl\/doc\/de-contact-center-gids-voor-zakelijke-invloed\/","title":{"rendered":"De Contact Center-gids voor zakelijke invloed"},"content":{"rendered":"\n<section\n\tid=\"\"\n\tclass=\"section-blog-case-study pb-l\/l md:pb-l\/xxl\"\n\tdata-theme-block-id=\"block_24b87e46cef2409cf951d3681b70a693\"\n\tdata-aos=\"fade-up\"\n>\n\t<div class=\"relative\">\n\t\t\t\t\t<div class=\"absolute top-0 left-c\/xl pt-0 lg:pt-4 md:mt-c\/m lg:mt-0\">\n\t\t\t\t<div class=\"py-c\/xs md:py-c\/l xl:py-c\/xs\">\n\t\t\t\t\t<ul class=\"flex gap-2 line-clamp-1 body-small\"><\/ul>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"flex lg:flex-row justify-between md:pt-l\/xl  flex-col\">\n\t\t\t<div class=\"container mt-c\/l md:-mt-c\/m lg:w-[calc(100%\/240*139)] lg:pb-0 flex flex-col gap-c\/xl md:gap-c\/l lg:px-c\/xxl xl:pr-[170px]  pt-c\/xxl lg:py-c\/xxl\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t<h1 class=\"heading-medium pb-c\/m\">De Contact Center-gids voor zakelijke invloed<\/h1>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t<div class=\"relative lg:w-[calc(100%\/200*101)] xl:w-[calc(100%\/240*101)]\" data-aos=\"fade-up\" data-aos-delay=\"250\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_24b87e46cef2409cf951d3681b70a693\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<div class=\"container group page-layout flex flex-col flex-wrap lg:flex-row gap-l\/xxl lg:gap-gutter py-l\/xxl lg:py-l\/xs blg_inner_container\" data-module=\"page-layout\">\n\t\t\t\n\t\t\t<div class=\"flex flex-col flex-1 lg:basis-0 lg:py-c\/m  js-page-content overflow-hidden\">\n\t\t\t<div\n\tstyle=\"background-color: #FFFFFF\"\n\tclass=\" wysiwyg wysiwyg--inline flex flex-col py-c\/l gap-c\/m\"\n\tid=\"\"\n\tdata-aos=\"fade-up\"\n>\n\t\t\t\n\t\t\t\t\t<span style=\"color: #080F21\"><p>De klantgerichte inzichten waar leidinggevenden naar op zoek zijn, stromen dagelijks het contactcenter binnen en nieuwe analysetools maken het eenvoudig en kosteneffectief om de ruwe voice of the customer (VoC) om te zetten in bruikbare bedrijfsinformatie. In deze tipsheet vindt u 7 snelle tips die u zullen helpen om klant- en contactcentergegevens op een zodanige manier te presenteren aan C-suite leiders dat uw invloed in de organisatie zal toenemen.<\/p>\n<h2>Download <a href=\"https:\/\/info.calabrio.com\/l\/134381\/2019-01-18\/4w98vj\/134381\/117205\/Analytics___WP___The_Contact_Center_Guide_to_Gaining_Business_Influence.pdf\">De Contact Center-gids voor het verkrijgen van zakelijke invloed<\/a><\/h2>\n<p><a class=\"mk-button js-smooth-scroll mk-button--dimension-double-outline mk-button--size-large mk-button--corner-pointed _ jupiter-donut-relative jupiter-donut-text-center jupiter-donut-font-weight-700 jupiter-donut-no-backface jupiter-donut-letter-spacing-2 jupiter-donut-inline-block\" href=\"https:\/\/info.calabrio.com\/l\/134381\/2019-01-18\/4w98vj\/134381\/117205\/Analytics___WP___The_Contact_Center_Guide_to_Gaining_Business_Influence.pdf\" target=\"_blank\" rel=\"noopener\">NU DOWNLOADEN<\/a><\/p>\n<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\n\n\n\t<\/div> ","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":27115,"template":"","meta":{"_acf_changed":false,"om_disable_all_campaigns":false},"doc-category":[],"class_list":["post-27113","doc","type-doc","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>De Contact Center-gids voor zakelijke invloed | Calabrio<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"De Contact Center-gids voor zakelijke invloed\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.calabrio.com\/doc\/the-contact-center-guide-to-gaining-business-influence-2\/\" \/>\n<meta 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