{"id":27509,"date":"2022-06-09T08:32:11","date_gmt":"2022-06-09T08:32:11","guid":{"rendered":"https:\/\/www.calabrio.com\/doc\/4-voorbeelden-van-de-cloud-die-echte-roi-op-lange-termijn-voor-het-contactcentrum-oplevert\/"},"modified":"2025-11-06T06:00:39","modified_gmt":"2025-11-06T06:00:39","slug":"4-voorbeelden-van-de-cloud-die-echte-roi-op-lange-termijn-voor-het-contactcentrum-oplevert","status":"publish","type":"doc","link":"https:\/\/www.calabrio.com\/nl\/doc\/4-voorbeelden-van-de-cloud-die-echte-roi-op-lange-termijn-voor-het-contactcentrum-oplevert\/","title":{"rendered":"4 voorbeelden van de cloud die echte ROI op lange termijn voor het contactcentrum oplevert"},"content":{"rendered":"<div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<div style=\"height:150px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n<div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<div class=\"wp-block-media-text has-media-on-the-right is-stacked-on-mobile is-vertically-aligned-top\"><div class=\"wp-block-media-text__content\"><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<h1 class=\"wp-block-heading\" id=\"h-4-voorbeelden-van-cloud-het-leveren-van-echte-langdurige-contactcentrum\" style=\"font-size:56px\">4 Voorbeelden van cloud<br>Het leveren van echte, langdurige<br>Contactcentrum<\/h1>\n<\/div>\n\n<div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n<div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<p>Wat mist uw contactcentrum misschien omdat het nog niet naar de cloud is overgeschakeld? Verhoogde operationele snelheid, flexibiliteit of aanpassingsvermogen?<\/p>\n<\/div>\n\n<div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<p>Download de infographic om voorbeelden uit de praktijk te ontdekken van de voordelen van de cloud en leer hoe vooruitstrevende contactcentra onze true cloud-oplossing gebruiken om de effici\u00ebntie te verhogen, de prestaties van agenten te verbeteren en nog veel meer.<\/p>\n<\/div>\n\n<div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n<div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-vivid-red-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/info.calabrio.com\/l\/134381\/2022-06-07\/78k4kp?_gl=1*14o2l97*_gcl_au*ODQ0NzA1MjI1LjE3Mzg1ODk3MDY.\">KLIK OM PDF TE DOWNLOADEN<\/a><\/div>\n<\/div><\/div>\n<\/div>\n\n<div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n<div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<p>Lees voor bewezen tips over hoe u veilig en naadloos kunt overstappen op de cloud het eBook &#8220;<a href=\"https:\/\/info.calabrio.com\/\/4-key-ways-to-move-to-cloud-easier\/\">4 belangrijke manieren om de overstap van uw contactcentrum naar de cloud nog eenvoudiger temaken<\/a>&#8220;.<\/p>\n<\/div><\/div><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"756\" height=\"1024\" src=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2022\/06\/infographicstemplate_image4-756x1024.jpg\" alt=\"\" class=\"wp-image-23869 size-full\" srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2022\/06\/infographicstemplate_image4-756x1024.jpg 756w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2022\/06\/infographicstemplate_image4-221x300.jpg 221w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2022\/06\/infographicstemplate_image4-768x1041.jpg 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2022\/06\/infographicstemplate_image4.jpg 850w\" sizes=\"auto, (max-width: 756px) 100vw, 756px\" \/><\/figure><\/div>\n<\/div>\n\n<div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n\n<section\n\tid=\"\"\n\tdata-theme-block-id=\"block_6e954cbb186f72047a9c1cad460a4650\"\n\tstyle=\"background-color: #d2f3fa\"\n\t>\n\t\t<div class=\"section-header lint-ignore\" style=\"background-color: #d2f3fa\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"w-full xl:px-page-margin py-l\/m md:pt-0 lg:py-l\/m mx-auto text-center flex flex-col gap-c\/l\">\n\t\t\t\t\n\t\t\t\t\t\t<h2\t\t\tstyle=\"color: #080F21\"\n\t\t\tclass=\"rubriek-medium text-primary\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\tInvesteer in uw agenten voor een betere CX\t\t<\/h2 >\n\t\t\n\t\t\t\t\t<div\n\t\t\t\tclass=\"wysiwyg text-navy-40\"\n\t\t\t\tstyle=\"color: #344679\"\n\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\t<p>Voor je agenten zorgen is goed zakendoen. Om de tevredenheid van burgers te verhogen, moet je weten hoe je agenten zich voelen &#8211; vooral wanneer de retentie en werving teruglopen. Leer hoe u uw bestaande gegevens kunt gebruiken om hiaten in de vaardigheden of het gedrag van agenten te ontdekken die van invloed zijn op CX.<\/p>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<div class=\"flex flex-col md:flex-row gap-c\/m justify-center py-c\/m\" data-aos=\"fade-up\">\n\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-primary\"\n\t\t href=\"https:\/\/info.calabrio.com\/watch-creating-the-engaged-agent\/?_gl=1*2t9ycb*_gcl_au*ODQ0NzA1MjI1LjE3Mzg1ODk3MDY.\" title=\"Webinar bekijken\" aria-label=\"Webinar bekijken\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text\">Webinar bekijken<\/span>\n\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_6e954cbb186f72047a9c1cad460a4650\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_6e954cbb186f72047a9c1cad460a4650\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":27510,"template":"","meta":{"_acf_changed":false,"om_disable_all_campaigns":false},"doc-category":[],"class_list":["post-27509","doc","type-doc","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>4 voorbeelden van de cloud die echte ROI op lange termijn voor het contactcentrum oplevert | Calabrio<\/title>\n<meta name=\"description\" content=\"4 Voorbeelden van cloudHet leveren van echte, langdurigeContactcentrum Wat mist uw contactcentrum misschien omdat het nog niet naar de cloud is\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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