{"id":26196,"date":"2025-01-09T14:54:49","date_gmt":"2025-01-09T14:54:49","guid":{"rendered":"https:\/\/www.calabrio.com\/gartner-magisch-kwadrant-ccaas-24\/"},"modified":"2025-05-23T06:36:23","modified_gmt":"2025-05-23T06:36:23","slug":"gartner-magisch-kwadrant-ccaas-24","status":"publish","type":"page","link":"https:\/\/www.calabrio.com\/nl\/gartner-magisch-kwadrant-ccaas-24\/","title":{"rendered":"Gartner magisch kwadrant ccaas 24"},"content":{"rendered":"\n<section\n\tid=\"\"\n\tdata-theme-block-id=\"block_cad508cfbe0ba41aed54443c8b44c17b\"\n\tstyle=\"\"\n\t>\n\t<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_cad508cfbe0ba41aed54443c8b44c17b\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<section\n\tid=\"\"\n\tdata-theme-block-id=\"block_b7e182c19df47cdef3582db93c95f8a0\"\n\tstyle=\"\"\n\t>\n\t\t<div class=\"section-header lint-ignore\" style=\"\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"w-full xl:px-page-margin py-l\/m md:pt-0 lg:py-l\/m mx-auto text-center flex flex-col gap-c\/l\">\n\t\t\t\t\n\t\t\t\t\t\t<h1\t\t\tstyle=\"color: #080F21\"\n\t\t\tclass=\"rubriek-groot text-primary\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\tGartner Magic Quadrant voor Contact Center as a Service (CCaaS)\t\t<\/h1 >\n\t\t\n\t\t\t\t\t<div\n\t\t\t\tclass=\"wysiwyg text-navy-40\"\n\t\t\t\tstyle=\"color: #344679\"\n\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\t<p style=\"text-align: center\">De CCaaS-markt groeit met dubbele cijfers, gevoed door twee belangrijke trends: de verschuiving van on-premises systemen naar SaaS-gebaseerde oplossingen en de drang om de communicatie met klanten te verbeteren met modernere, responsieve technologie. Dit onderzoek biedt leiders op het gebied van klantenservice en ondersteuning naar onze mening een duidelijk, objectief beeld om hen te helpen de best passende CCaaS-aanbieders te vinden, slimmere technologische beslissingen te nemen en disruptie voor te blijven.<\/p>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_b7e182c19df47cdef3582db93c95f8a0\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_b7e182c19df47cdef3582db93c95f8a0\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n<div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<div class=\"wp-block-group hero_frm_banner\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<section\n\tid=\"\"\n\tclass=\"flex flex-col lg:flex-row justify-center items-stretch\"\n\tdata-theme-block-id=\"block_a707a0f0eff2ea63cbef464dc7c8919e\"\n\tdata-aos=\"fade-up\"\n>\n\t\t<div\n\t\tclass=\"hero-with-form__left w-full lg:w-1\/2\"\n\t\tstyle=\"\"\n\t>\n\t\t\t\t\t<div class=\"p-l\/xxl md:px-c\/xxl md:py-0 lg:p-c\/xxl lg:my-l\/m\">\n\t\t\t\t<div class=\"flex flex-col gap-c\/l md:py-l\/m\">\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div style=\"color: #080f21\" class=\"wysiwyg text-center\">\n\t\t\t\t\t\t<p style=\"text-align: left\" data-mce-style=\"text-align: left;\">Download het 2024 Gartner\u00ae Magic Quadrant\u2122 for CCaaS om te zien hoe negen cloud contact center providers, waaronder Calabrio partners als Cisco, Five9, AWS, 8\u00d78, Vonage, Content Guru en Talkdesk, zijn ge\u00ebvalueerd. Dit rapport richt zich &#8220;op het vermogen van leveranciers om aan de behoeften van wereldwijde organisaties te voldoen door bewijs te vragen van aantoonbare verkoop-, markt- en operationele aanwezigheid in ten minste drie regio&#8217;s&#8221;.<\/p>\n<p><\/p>\n<p style=\"text-align: left\" data-mce-style=\"text-align: left;\"><strong>Vraag uw gratis exemplaar aan van het Gartner Magic Quadrant-rapport voor 2024 om het te verkennen:<\/strong><\/p>\n<div id=\"list-677f5b8a2da2b\" class=\"mk-list-styles mk-align-left page_list jupiter-donut- jupiter-donut-clear\" data-charcode=\"mk-icon-check\" data-family=\"\">\n<div id=\"list-677f5b8a2da2b\" class=\"mk-list-styles mk-align-left page_list jupiter-donut- jupiter-donut-clear\" style=\"text-align: left\" data-charcode=\"mk-icon-check\" data-family=\"\" data-mce-style=\"text-align: left;\">\n<ul>\n<li>Belangrijkste trends die de Contact Center as a Service (CCaaS)-markt vormgeven<\/li>\n<li>De onafhankelijke evaluatie van CCaaS-aanbieders door Gartner<\/li>\n<li>Sterke punten en waarschuwingen van CCaaS-leveranciers<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t<\/div>\n\t\n\t\t\t<div\n\t\t\tclass=\"w-full lg:w-1\/2 flex items-center hero-with-form__right\"\n\t\t\tstyle=\"background-color: #D2F3FA\"\n\t\t>\n\t\t\t<!-- <iframe src=\"https:\/\/info.calabrio.com\/l\/134381\/2024-11-15\/8x1zxy\" width=\"100%\" class=\"book_frm\" type=\"text\/html\" frameborder=\"0\" allowTransparency=\"true\" style=\"border: 0\"><\/iframe> -->\n\n<!-- New Iframe -->\n<iframe src=\"https:\/\/marketing.calabrio.com\/l\/1043281\/2025-04-09\/5b78v4\" width=\"100%\" height=\"700\" type=\"text\/html\" frameborder=\"0\" allowtransparency=\"true\" style=\"border: 0\"><\/iframe>\n\t\t<\/div>\n\t<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_a707a0f0eff2ea63cbef464dc7c8919e\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: aangepastepx !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: aangepastepx !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\n\n<section\n\tid=\"\"\n\tdata-theme-block-id=\"block_f1abb382744b6721e3d31446eb13eeba\"\n\tstyle=\"\"\n\t>\n\t\t<div class=\"section-header lint-ignore\" style=\"\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"w-full xl:px-page-margin py-l\/m md:pt-0 lg:py-l\/m mx-auto text-center flex flex-col gap-c\/l\">\n\t\t\t\t\n\t\t\t\n\t\t\t\t\t<div\n\t\t\t\tclass=\"wysiwyg--small text-navy-40\"\n\t\t\t\tstyle=\"color: #344679\"\n\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\t<p style=\"text-align: left\">GARTNER is een geregistreerd handelsmerk en dienstmerk van Gartner, Inc. en\/of haar dochterondernemingen in de VS en internationaal, Magic Quadrant is een geregistreerd handelsmerk van Gartner, Inc. en\/of haar dochterondernemingen en wordt hierin gebruikt met toestemming. Alle rechten voorbehouden.<\/p>\n<p style=\"text-align: left\">\n<p style=\"text-align: left\">Gartner onderschrijft geen enkele leverancier, product of dienst die wordt afgebeeld in zijn onderzoekspublicaties en adviseert technologiegebruikers niet om alleen die leveranciers te kiezen met de hoogste ratings of een andere aanduiding. De onderzoekspublicaties van Gartner bestaan uit de meningen van de Research &amp; Advisory organisatie van Gartner en mogen niet worden opgevat als feitelijke verklaringen. Gartner wijst alle garanties af, expliciet of impliciet, met betrekking tot dit onderzoek, met inbegrip van garanties van verkoopbaarheid of geschiktheid voor een bepaald doel.<\/p>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_f1abb382744b6721e3d31446eb13eeba\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 40px !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 40px !important;\n\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: aangepastepx !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: aangepastepx !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_f1abb382744b6721e3d31446eb13eeba\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 40px !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 40px !important;\n\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: aangepastepx !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: aangepastepx !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n<\/div>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":231,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"footnotes":""},"class_list":["post-26196","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Gartner magic quadrant ccaas 24 | Calabrio<\/title>\n<meta name=\"description\" content=\"Download het 2024 Magic Quadrant rapport voor Contact Center as a Service (CCaaS). Inzichten in contactcenterproviders en trends in de CCaaS-markt.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.calabrio.com\/nl\/gartner-magisch-kwadrant-ccaas-24\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Gartner magisch kwadrant ccaas 24\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.calabrio.com\/nl\/gartner-magisch-kwadrant-ccaas-24\/\" \/>\n<meta property=\"og:site_name\" content=\"Calabrio\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/pages\/Calabrio\/312159772174664\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-23T06:36:23+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/Group-1707478745.png\" \/>\n\t<meta property=\"og:image:width\" content=\"2040\" \/>\n\t<meta property=\"og:image:height\" content=\"1476\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@calabrio\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.calabrio.com\\\/nl\\\/gartner-magisch-kwadrant-ccaas-24\\\/\",\"url\":\"https:\\\/\\\/www.calabrio.com\\\/nl\\\/gartner-magisch-kwadrant-ccaas-24\\\/\",\"name\":\"Gartner magic quadrant ccaas 24 | Calabrio\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.calabrio.com\\\/fr\\\/#website\"},\"datePublished\":\"2025-01-09T14:54:49+00:00\",\"dateModified\":\"2025-05-23T06:36:23+00:00\",\"description\":\"Download het 2024 Magic Quadrant rapport voor Contact Center as a Service (CCaaS). 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