
{"id":26285,"date":"2025-01-06T08:22:49","date_gmt":"2025-01-06T08:22:49","guid":{"rendered":"https:\/\/www.calabrio.com\/platform-partners\/mitel-calabrio\/"},"modified":"2025-04-10T11:21:34","modified_gmt":"2025-04-10T11:21:34","slug":"mitel-calabrio","status":"publish","type":"page","link":"https:\/\/www.calabrio.com\/nl\/platform-partners\/mitel-calabrio\/","title":{"rendered":"Mitel + Calabrio"},"content":{"rendered":"\n\t<section\n\t\tclass=\"secondary-hero-card relative overflow-hidden\"\n\t\tid=\"\"\n\t\tstyle=\"background-color: #080F21\"\n\t\tdata-theme-block-id=\"block_3bb885e9a475fac0afe1167452fecdac\"\n\t\tdata-aos=\"fade-up\"\n\t>\n\t\t\t\t\t<div class=\"container overflow-hidden pt-l\/m container lg:pt-l\/xxl\">\n\n\t\t\t\t\n\t\t\t\t<div class=\"relative z-10 flex flex-col py-l\/m text-center md:px-c\/xxl lg:px-0 md:py-l\/m md:mb-l\/m gap-c\/l lg:max-w-[960px] mx-auto\">\n\t\t\t\t\t\t\t\t\t\t<h3>\n\t\t\t\t\t\t\n<p class=\"eyebrow lint-ignore flex items-center justify-center py-c\/s gap-c\/s subhead-small text-text-highlight-aaa dark-mode\" >\n\t<span class=\"eyebrow__icon icon icon text-icon-highlight [&amp;_svg]:w-[var(--Base-Grid-Grid-24)] [&amp;_svg]:h-[var(--Base-Grid-Grid-24)] flex items-center\"\n\taria-hidden=\"true\">\n\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t<\/span>\n\n\t<span class=\"eyebrow__content\">De Calabrio<\/span>\n<\/p>\n\t\t\t\t<\/h3 >\n\t\t\t\n\t\t\t\t<div class=\"flex flex-col gap-c\/l dark-mode text-text-primary-aaa\">\n\t\t\t\t\t\t\t\t\t\t<h1\t\t\t\t\tstyle=\"color: #FFFFFF\"\n\t\t\t\t\tclass=\"heading-large\"\n\t\t\t\t\t>\n\t\t\t\t\t\tMitel + Calabrio\t\t\t\t<\/h1 >\n\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"flex flex-col py-c\/m gap-c\/m sm:flex-row sm:justify-center\">\n\t\t\t\t\t\t<a\t\tclass=\"btn-primary pl-c\/l pr-c\/l\"\n\t\t href=\"\/connect\/\" title=\"Laten we praten\" aria-label=\"Laten we praten\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text\">Laten we praten<\/span>\n\t<\/a>\n\n\t\t\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-tertiary w-fit text-white mx-auto md:mx-0\"\n\t\t href=\"https:\/\/info.calabrio.com\/product-demo\/calabrio-one\/?_gl=1*1pjkipv*_gcl_au*MzQ4NzI5MDkwLjE3MzYxMzU2MTc.*_ga*NzI2MzA1MTEyLjE3MzYxMzU2MTg.*_ga_T3T41458L3*MTczNjE1MTg1OC4xMC4xLjE3MzYxNTE4NzYuNDIuMC4w\" title=\"View Demo\" aria-label=\"View Demo\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">View Demo<\/span>\n\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\n\t\t\t<div class=\"absolute z-0 inset-0 -top-[36%] left-0\">\n\t\t\t\t<svg width=\"512\" height=\"630\" viewBox=\"0 0 512 630\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<ellipse opacity=\"0.5\" cx=\"-153.5\" cy=\"225.5\" rx=\"665.5\" ry=\"404.5\" fill=\"url(#paint0_radial_1_959)\"\/>\n<defs>\n<radialGradient id=\"paint0_radial_1_959\" cx=\"0\" cy=\"0\" r=\"1\" gradientUnits=\"userSpaceOnUse\" gradientTransform=\"translate(-153.5 225.5) rotate(90) scale(404.5 665.5)\">\n<stop stop-color=\"#355FD4\"\/>\n<stop offset=\"1\" stop-color=\"#355FD4\" stop-opacity=\"0\"\/>\n<\/radialGradient>\n<\/defs>\n<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"absolute bottom-[94%] md:bottom-[33%] lg:bottom-[37%] left-0\">\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div class=\"absolute top-[65%] md:top-[53%] lg:top-[100%] transform lg:-translate-y-full right-0\">\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_3bb885e9a475fac0afe1167452fecdac\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n<div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<div class=\"wp-block-group text_img_sec py80\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\t<section\n\t\tclass=\"container py-l\/m overflow-hidden\"\n\t\tdata-theme-block-id=\"block_e61ba467f27fe82d158fe2dcdcba0cf8\"\n\t\tid=\"\"\n\t\tdata-aos=\"fade-up\"\n\t>\n\t\t<div class=\"block w-[calc(100vw)] lg:w-full -ml-page-margin lg:-ml-0\">\n\t\t\t\n\t<section\n\tclass=\"swiper  swiper--navigation-rounded swiper--margin-two-sides swiper--md-hide-navigation\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1.11,\"spaceBetween\":16,\"breakpoints\":{\"680\":{\"slidesPerView\":2.24},\"744\":{\"enabled\":false},\"1024\":{\"enabled\":false}},\"navigation\":{\"nextEl\":\".swiper-button-next\",\"prevEl\":\".swiper-button-prev\"},\"navCenteredImage\":true}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper md:flex-col md:gap-0 md:pl-0 lg:flex-col lg:pl-0\">\n\t\n<div class=\"w-full h-full relative py-c\/xxl  swiper-slide !h-auto\">\n\t<div\n\t\tclass=\"w-full h-full flex flex-col-reverse justify-end md:flex-row md:justify-between md:items-center gap-l\/m md:gap-0 \">\n\t\t<div class=\"w-full h-full md:w-[50%] lg:w-[65%] xl:w-[51%] md:gap-l\/xxl md:px-page-margin lg:px-l\/m lg:p-l\/mxl:p-l\/m flex items-center\">\n\t\t\t<div class=\"flex flex-col flex-grow gap-c\/s md:gap-0 lg:gap-c\/xxl h-full justify-between\">\n\t\t\t\t<div class=\"w-full mx-auto flex flex-col gap-c\/m md:gap-c\/m\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h3\t\t\t\tstyle=\"color: #080F21\"\n\t\t\t\tclass=\"heading-small\"\n\t\t\t\tdata-aos=\"fade-up\">\n\t\t\t\t\tMitel + Calabrio WFM = een gezamenlijk aanbod\n\t\t\t<\/h3>\n\t\t\t\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"wysiwyg text-navy-40 pb-l\/xs\"\n\t\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t\t\tstyle=\"color: #344679\">\n\t\t\t\t\t<p>Mitel is een toonaangevende wereldwijde leverancier van oplossingen voor Customer Experience Management, waaronder omnichannel interactierouting en -rapportage, self-service IVR, outbound en personeelsoptimalisatie. Meer dan 27.000 bedrijven wereldwijd vertrouwen Mitel voor hun klantervaring en meer dan 1M agenten gebruiken vandaag de dag Mitel contact center-technologie.<\/p>\n<div id=\"msg_id_3884\" class=\"BubbleStyle_MessageContainer\"><\/div>\n<div>\n<div class=\" vc_custom_1627737676165\">\n<div id=\"text-block-677b922326c08\" class=\"mk-text-block jupiter-donut- \">\n<div id=\"msg_id_3884\" class=\"BubbleStyle_MessageContainer\">\n<p>Een belangrijke toepassing van Mitel&#8217;s WFO-suite is Mitel Workforce Management powered by Calabrio WFM. Onze geavanceerde, flexibele en intu\u00eftieve WFM-oplossing integreert met alle Contact Center-platforms van Mitel, inclusief MiContact Center Business, MiContact Center Enterprise en MiCloud Flex Contact Center. Dankzij onze integratie kan Mitel een workforce management-aanbod van bedrijfskaliber leveren aan Mitel&#8217;s wereldwijde kanaalpartners en klanten.<\/p>\n<\/div>\n<div class=\"clearboth\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n<div class=\"relative w-full md:w-[50%] lg:w-[49%]\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\t aspect-[280\/313] md:aspect-[372\/588] lg:aspect-square max-w-[588px] image--cover\t\" data-module=\"image\" data-aos=fade-up data-aos-delay=100>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/hannah-wei-aso6syjzgps-unsplash-scaled-p3cac9gbl31z6g2oitn6rm7ilgwtc8y4dq4cz9bm38.jpg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/hannah-wei-aso6syjzgps-unsplash-scaled-p3cac9gbl31z6g2oitn6rm7ilgwtc8y4dq4cz9bm38.jpg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/hannah-wei-aso6syjzgps-unsplash-scaled-p3cac9gbl31z6g2oitn6rm7ilgwtc8y4dq4cz9bm38.jpg 800w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/hannah-wei-aso6syjzgps-unsplash-scaled-p3cac9gbl31z6g2oitn6rm7ilgwtc8y4dq4cz9bm38-300x169.jpg 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/hannah-wei-aso6syjzgps-unsplash-scaled-p3cac9gbl31z6g2oitn6rm7ilgwtc8y4dq4cz9bm38-768x432.jpg 768w\" alt=\"\" ><\/div>\n\t\n\t<\/div>\n<\/div>\n<\/div>\n\n<div class=\"w-full h-full relative py-c\/xxl  swiper-slide !h-auto\">\n\t<div\n\t\tclass=\"w-full h-full flex flex-col-reverse justify-end md:flex-row md:justify-between md:items-center gap-l\/m md:gap-0 md:flex-row-reverse\">\n\t\t<div class=\"w-full h-full md:w-[50%] lg:w-[65%] xl:w-[51%] md:gap-l\/xxl md:px-page-margin lg:px-l\/m lg:p-l\/mxl:py-l\/m xl:pr-l\/m flex items-center\">\n\t\t\t<div class=\"flex flex-col flex-grow gap-c\/s md:gap-0 lg:gap-c\/xxl h-full justify-between\">\n\t\t\t\t<div class=\"w-full mx-auto flex flex-col gap-c\/m md:gap-c\/m\">\n\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"wysiwyg text-navy-40 pb-l\/xs\"\n\t\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t\t\tstyle=\"color: #344679\">\n\t\t\t\t\t<div class=\"wpb_row vc_row vc_row-fluid jupiter-donut- mk-fullwidth-false attched-false js-master-row mk-grid mk-in-viewport\" data-mk-stretch-content=\"true\">\n<div class=\"vc_col-sm-12 wpb_column column_container jupiter-donut- _ jupiter-donut-height-full\">\n<div class=\"wpb_row vc_inner vc_row vc_row-fluid jupiter-donut- attched-false \">\n<div class=\"wpb_column vc_column_container vc_col-sm-6\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\" vc_custom_1624394397169\">\n<div id=\"text-block-677b922335694\" class=\"mk-text-block jupiter-donut- \">\n<p>Omdat Calabrio en Mitel hetzelfde denken en op \u00e9\u00e9n lijn zitten in onze marktbenadering via kanalen, hebben ze een aanzienlijk klantenbestand dat kleine, middelgrote en grote contactcentra omvat. Dankzij onze gedeelde visie op het leveren van innovatieve oplossingen die een gedifferentieerde eindgebruiker- en agentervaring bieden, kunnen we met groot succes oplossingen op de markt brengen die door onze klanten worden erkend als waardevol en met een sterke ROI.<\/p>\n<div class=\"clearboth\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"mk-page-section-wrapper\" data-mk-full-width=\"true\" data-mk-full-width-init=\"true\" data-mk-stretch-content=\"true\">\n<div id=\"page-section-677b922335918\" class=\"mk-page-section self-hosted full_layout full-width-677b922335918 js-el js-master-row jupiter-donut- mk-in-viewport\" data-intro-effect=\"false\">\n<div class=\"mk-page-section-inner\"><\/div>\n<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n<div class=\"relative w-full md:w-[50%] lg:w-[49%]\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\t aspect-[280\/313] md:aspect-[372\/588] lg:aspect-square max-w-[588px] image--cover\t\" data-module=\"image\" data-aos=fade-up data-aos-delay=100>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/photo-1522100199172-e0d85a587108-p3cacgz13rc9rbrraww7bkb7cjvr1trz2rc8th0gpg.jpg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/photo-1522100199172-e0d85a587108-p3cacgz13rc9rbrraww7bkb7cjvr1trz2rc8th0gpg.jpg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/photo-1522100199172-e0d85a587108-p3cacgz13rc9rbrraww7bkb7cjvr1trz2rc8th0gpg.jpg 800w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/photo-1522100199172-e0d85a587108-p3cacgz13rc9rbrraww7bkb7cjvr1trz2rc8th0gpg-300x169.jpg 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/photo-1522100199172-e0d85a587108-p3cacgz13rc9rbrraww7bkb7cjvr1trz2rc8th0gpg-768x432.jpg 768w\" alt=\"\" ><\/div>\n\t\n\t<\/div>\n<\/div>\n<\/div>\n\t<\/div>\n\t\n\t\t\t\t\t<button\n\t\t\t\tclass=\"swiper-button-prev\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Move to previous carousel slide<\/span>\n\t\t\t<\/button>\n\t\t\t<button\n\t\t\t\tclass=\"swiper-button-next\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Move to next carousel slide<\/span>\n\t\t\t<\/button>\n\t\t\n\t\n\t\t<\/section>\n\t\t<\/div>\n\t<\/section>\n\t<style>\n\t[data-theme-block-id=\"block_e61ba467f27fe82d158fe2dcdcba0cf8\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n<\/div>\n<\/div><\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<div class=\"wp-block-group text_img_sec bg_white\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<h2 class=\"wp-block-heading has-text-align-center mb40\">Waarom Mitel + Calabrio Wfm kiezen voor uw contactcentrum?<\/h2>\n<\/div>\n\n\t<section\n\t\tclass=\"container py-l\/m overflow-hidden\"\n\t\tdata-theme-block-id=\"block_3c586b09992e1f7f3327b883bdf6fe5c\"\n\t\tid=\"\"\n\t\tdata-aos=\"fade-up\"\n\t>\n\t\t<div class=\"block w-[calc(100vw)] lg:w-full -ml-page-margin lg:-ml-0\">\n\t\t\t\n\t<section\n\tclass=\"swiper  swiper--navigation-rounded swiper--margin-two-sides swiper--md-hide-navigation\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1.11,\"spaceBetween\":16,\"breakpoints\":{\"680\":{\"slidesPerView\":2.24},\"744\":{\"enabled\":false},\"1024\":{\"enabled\":false}},\"navigation\":{\"nextEl\":\".swiper-button-next\",\"prevEl\":\".swiper-button-prev\"},\"navCenteredImage\":true}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper md:flex-col md:gap-0 md:pl-0 lg:flex-col lg:pl-0\">\n\t\n<div class=\"w-full h-full relative py-c\/xxl  swiper-slide !h-auto\">\n\t<div\n\t\tclass=\"w-full h-full flex flex-col-reverse justify-end md:flex-row md:justify-between md:items-center gap-l\/m md:gap-0 \">\n\t\t<div class=\"w-full h-full md:w-[50%] lg:w-[65%] xl:w-[51%] md:gap-l\/xxl md:px-page-margin lg:px-l\/m lg:p-l\/mxl:p-l\/m flex items-center\">\n\t\t\t<div class=\"flex flex-col flex-grow gap-c\/s md:gap-0 lg:gap-c\/xxl h-full justify-between\">\n\t\t\t\t<div class=\"w-full mx-auto flex flex-col gap-c\/m md:gap-c\/m\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h3\t\t\t\tstyle=\"color: #080F21\"\n\t\t\t\tclass=\"heading-small\"\n\t\t\t\tdata-aos=\"fade-up\">\n\t\t\t\t\tEen superieure klantervaring bieden\t\t\t<\/h3>\n\t\t\t\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"wysiwyg text-navy-40 pb-l\/xs\"\n\t\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t\t\tstyle=\"color: #344679\">\n\t\t\t\t\t<div class=\" vc_custom_1624394434416\">\n<div id=\"text-block-677b9223366f8\" class=\"mk-text-block jupiter-donut- \">\n<div class=\" vc_custom_1624394434416\">\n<div id=\"text-block-677b9223366f8\" class=\"mk-text-block jupiter-donut- \">\n<p>Het is een eenvoudige formule. De juiste agent, op de juiste plaats, met de juiste vaardigheden, met de juiste media, op het juiste moment staat gelijk aan een superieure klantervaring. Contactcenters worden dagelijks met veel uitdagingen geconfronteerd, van fluctuerende gespreksvolumes en uitgebreide mediatypen tot een hoog verloop. Om deze basisvereisten effici\u00ebnt te kunnen beheren, heb je de juiste tools nodig om zeer effectieve en effici\u00ebnte interacties tussen agenten, supervisors en je klanten op te bouwen, te beheren en te garanderen.<\/p>\n<div class=\"clearboth\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n<div class=\"relative w-full md:w-[50%] lg:w-[49%]\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\t aspect-[280\/313] md:aspect-[372\/588] lg:aspect-square max-w-[588px] image--cover\t\" data-module=\"image\" data-aos=fade-up data-aos-delay=100>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/omni-channel-392x300-1.jpg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/omni-channel-392x300-1.jpg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/omni-channel-392x300-1.jpg 392w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/omni-channel-392x300-1-300x230.jpg 300w\" alt=\"\" ><\/div>\n\t\n\t<\/div>\n<\/div>\n<\/div>\n\n<div class=\"w-full h-full relative py-c\/xxl  swiper-slide !h-auto\">\n\t<div\n\t\tclass=\"w-full h-full flex flex-col-reverse justify-end md:flex-row md:justify-between md:items-center gap-l\/m md:gap-0 md:flex-row-reverse\">\n\t\t<div class=\"w-full h-full md:w-[50%] lg:w-[65%] xl:w-[51%] md:gap-l\/xxl md:px-page-margin lg:px-l\/m lg:p-l\/mxl:py-l\/m xl:pr-l\/m flex items-center\">\n\t\t\t<div class=\"flex flex-col flex-grow gap-c\/s md:gap-0 lg:gap-c\/xxl h-full justify-between\">\n\t\t\t\t<div class=\"w-full mx-auto flex flex-col gap-c\/m md:gap-c\/m\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h3\t\t\t\tstyle=\"color: #080F21\"\n\t\t\t\tclass=\"heading-small\"\n\t\t\t\tdata-aos=\"fade-up\">\n\t\t\t\t\tVerbeterde operationele effici\u00ebntie\t\t\t<\/h3>\n\t\t\t\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"wysiwyg text-navy-40 pb-l\/xs\"\n\t\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t\t\tstyle=\"color: #344679\">\n\t\t\t\t\t<div class=\" vc_custom_1624394458339\">\n<div id=\"text-block-677b9223478b1\" class=\"mk-text-block jupiter-donut- \">\n<p>Mitel WFM helpt bedrijven van elke omvang om kosten te verlagen en meer inzicht in klanten te krijgen terwijl ze effici\u00ebnter worden in hun dagelijkse werkzaamheden. De Mitel WFM-oplossing biedt strategische planning, prognose, planning, realtime naleving en mogelijkheden voor werknemersbetrokkenheid om bedrijfsgroei te bevorderen en een evenwichtigere werklast te bieden, terwijl tegelijkertijd uw klantenverkeer bekend is en serviceniveaus worden gehaald.<\/p>\n<div class=\"clearboth\"><\/div>\n<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n<div class=\"relative w-full md:w-[50%] lg:w-[49%]\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\t aspect-[280\/313] md:aspect-[372\/588] lg:aspect-square max-w-[588px] image--cover\t\" data-module=\"image\" data-aos=fade-up data-aos-delay=100>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/organize-data.jpg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/organize-data.jpg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/organize-data.jpg 990w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/organize-data-300x164.jpg 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/organize-data-768x419.jpg 768w\" alt=\"\" ><\/div>\n\t\n\t<\/div>\n<\/div>\n<\/div>\n\n<div class=\"w-full h-full relative py-c\/xxl  swiper-slide !h-auto\">\n\t<div\n\t\tclass=\"w-full h-full flex flex-col-reverse justify-end md:flex-row md:justify-between md:items-center gap-l\/m md:gap-0 \">\n\t\t<div class=\"w-full h-full md:w-[50%] lg:w-[65%] xl:w-[51%] md:gap-l\/xxl md:px-page-margin lg:px-l\/m lg:p-l\/mxl:p-l\/m flex items-center\">\n\t\t\t<div class=\"flex flex-col flex-grow gap-c\/s md:gap-0 lg:gap-c\/xxl h-full justify-between\">\n\t\t\t\t<div class=\"w-full mx-auto flex flex-col gap-c\/m md:gap-c\/m\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h3\t\t\t\tstyle=\"color: #080F21\"\n\t\t\t\tclass=\"heading-small\"\n\t\t\t\tdata-aos=\"fade-up\">\n\t\t\t\t\tEmpowerment van werknemers\t\t\t<\/h3>\n\t\t\t\n\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"wysiwyg text-navy-40 pb-l\/xs\"\n\t\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t\t\tstyle=\"color: #344679\">\n\t\t\t\t\t<div class=\"wpb_column vc_column_container vc_col-sm-6\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\" vc_custom_1624394494567\">\n<div id=\"text-block-677b92233e258\" class=\"mk-text-block jupiter-donut- \">\n<p>Betrokkenheid van werknemers is het hart van elk succesvol bedrijf en aangezien het verloop van agenten de grootste kostenpost blijkt te zijn voor contactcentra, moeten organisaties zoals de uwe ervoor zorgen dat u er alles aan doet om uw werknemers te motiveren. Mitel WFM geeft uw supervisors de tools die ze nodig hebben om nauwkeurig agentwisselingen te produceren. Managers kunnen de voorkeuren, vaardigheden en beschikbaarheid van agenten bekijken voordat ze een planning live zetten. Agenten hebben realtime toegang tot hun klantenportaal om de naleving te bekijken, afwezigheid te melden, verlof aan te vragen en samen met collega&#8217;s te bieden op roosters.<\/p>\n<div class=\"clearboth\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"wpb_column vc_column_container vc_col-sm-6\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\"><\/div>\n<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n<div class=\"relative w-full md:w-[50%] lg:w-[49%]\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\t aspect-[280\/313] md:aspect-[372\/588] lg:aspect-square max-w-[588px] image--cover\t\" data-module=\"image\" data-aos=fade-up data-aos-delay=100>\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/accurate-forcasts.jpg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/accurate-forcasts.jpg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/accurate-forcasts.jpg 990w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/accurate-forcasts-300x164.jpg 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/01\/accurate-forcasts-768x419.jpg 768w\" alt=\"\" ><\/div>\n\t\n\t<\/div>\n<\/div>\n<\/div>\n\t<\/div>\n\t\n\t\t\t\t\t<button\n\t\t\t\tclass=\"swiper-button-prev\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Move to previous carousel slide<\/span>\n\t\t\t<\/button>\n\t\t\t<button\n\t\t\t\tclass=\"swiper-button-next\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Move to next carousel slide<\/span>\n\t\t\t<\/button>\n\t\t\n\t\n\t\t<\/section>\n\t\t<\/div>\n\t<\/section>\n\t<style>\n\t[data-theme-block-id=\"block_3c586b09992e1f7f3327b883bdf6fe5c\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n<\/div>\n<\/div><\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<div class=\"wp-block-group icon_bx_sec py80\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<h2 class=\"wp-block-heading has-text-align-center main_head\">Duik in de functies van Mitel WFM<\/h2>\n<\/div>\n\n<div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<h6 class=\"wp-block-heading has-text-align-center sub_headtext\">Alle tools voor succesvol personeelsbeheer in \u00e9\u00e9n ge\u00efntegreerde oplossing<\/h6>\n<\/div>\n\n<div\n\tclass=\"icon-card-grid container\"\n\tid=\"\"\n\tdata-aos=\"fade-up\"\n>\n\t<div\n\t\tdata-theme-block-id=\"block_7314d5be3f12bb3be193a36fcb220618\"\n\t\tclass=\"icon-wrapper grid grid-cols-1 gap-c\/m lg:gap-l\/xs md:grid-cols-2 lg:grid-cols-3 py-c\/xxl\">\n\t\n<div\n\tclass=\"card-icon flex flex-col lint-ignore\n\ttext-start\tpy-c\/m lg:pr-l\/m\t border-b-thin border-solid border-stroke-tertiary lg:!pr-c\/xl\"\n\t>\n\t\n\t\n\t\t<h3\n\t\tclass=\"card-icon__title subhead-medium text-text-primary-aa break-words pb-c\/s lint-ignore\"\n\t\t\t\t\tstyle=\"color: #080F21\"\n\t\t\t>\n\t\tPrognose en plan\t<\/h3>\n\t\n\t\t<div\n\t\tclass=\"card-icon__description text-text-secondary-aa pb-c\/m break-words lint-ignore wysiwyg--small\"\n\tdata-aos=\"\"\n\tdata-aos-delay=\"0\"\n\t\t\t\t\tstyle=\"color: #344679\"\n\t\t\t>\n\t\t<div class=\" vc_custom_1624394534282\">\n<div id=\"text-block-677b92235272e\" class=\"mk-text-block jupiter-donut- \">\n<p>Verhoog de productiviteit van uw personeel door inzicht in klantgedrag en veranderende omstandigheden te combineren tot nauwkeurige prognoses en nauwkeurige maar flexibele roosters.<\/p>\n<\/div>\n<ul>\n<li>Nauwkeurige voorspelling<\/li>\n<li>Planning en optimalisatie van meerdere vaardigheden<\/li>\n<li>Budgettering op lange termijn<\/li>\n<li>Personeelsadministratie<\/li>\n<li>Arbeidsvoorwaarden<\/li>\n<li>Samenwerking uitbesteden<\/li>\n<\/ul>\n<\/div>\n\t<\/div>\n\t<\/div>\n\n<div\n\tclass=\"card-icon flex flex-col lint-ignore\n\ttext-start\tpy-c\/m lg:pr-l\/m\t border-b-thin border-solid border-stroke-tertiary lg:!pr-c\/xl\"\n\t>\n\t\n\t\n\t\t<h3\n\t\tclass=\"card-icon__title subhead-medium text-text-primary-aa break-words pb-c\/s lint-ignore\"\n\t\t\t\t\tstyle=\"color: #080F21\"\n\t\t\t>\n\t\tAnalyseren en verbeteren\t<\/h3>\n\t\n\t\t<div\n\t\tclass=\"card-icon__description text-text-secondary-aa pb-c\/m break-words lint-ignore wysiwyg--small\"\n\tdata-aos=\"\"\n\tdata-aos-delay=\"0\"\n\t\t\t\t\tstyle=\"color: #344679\"\n\t\t\t>\n\t\t<div class=\"wpb_column vc_Monitor and manage service performance, both of real-time activities and past results, to get a clear picture of all performance metrics. Ensure informed, data-driven decisions for ongoing success, in the present and the near or far future. column_container vc_col-sm-4\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\" vc_custom_1721677310119\">\n<div id=\"text-block-677b6059b463a\" class=\"mk-text-block jupiter-donut- \">\n<div class=\" vc_custom_1624394560880\">\n<div id=\"text-block-677b922352a8d\" class=\"mk-text-block jupiter-donut- \">\n<p>Bewaak en beheer de serviceprestaties, zowel van real-time activiteiten als van resultaten uit het verleden, om een duidelijk beeld te krijgen van alle prestatiecijfers. Zorg voor ge\u00efnformeerde, gegevensgestuurde beslissingen voor blijvend succes, nu en in de nabije of verre toekomst.<\/p>\n<div class=\"clearboth\"><\/div>\n<\/div>\n<\/div>\n<div class=\" vc_custom_1576625084633\">\n<div id=\"text-block-677b922352b37\" class=\"mk-text-block jupiter-donut- \">\n<ul>\n<li>Analyse van het verslag<\/li>\n<li>Bedrijfsinformatie<\/li>\n<li>Intraday beheer<\/li>\n<li>Real-time follow-up<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\t<\/div>\n\t<\/div>\n\n<div\n\tclass=\"card-icon flex flex-col lint-ignore\n\ttext-start\tpy-c\/m lg:pr-l\/m\t border-b-thin border-solid border-stroke-tertiary lg:!pr-c\/xl\"\n\t>\n\t\n\t\n\t\t<h3\n\t\tclass=\"card-icon__title subhead-medium text-text-primary-aa break-words pb-c\/s lint-ignore\"\n\t\t\t\t\tstyle=\"color: #080F21\"\n\t\t\t>\n\t\tEmpower &amp; werk samen\t<\/h3>\n\t\n\t\t<div\n\t\tclass=\"card-icon__description text-text-secondary-aa pb-c\/m break-words lint-ignore wysiwyg--small\"\n\tdata-aos=\"\"\n\tdata-aos-delay=\"0\"\n\t\t\t\t\tstyle=\"color: #344679\"\n\t\t\t>\n\t\t<div class=\"wpb_row vc_inner vc_row vc_row-fluid jupiter-donut- t-component-four-split attched-false \">\n<div class=\"wpb_column vc_column_container vc_col-sm-4\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\" vc_custom_1721Create opportunities for collaboration between all roles within customer service operations to foster workforce engagement with their work and schedule. Automated inclusivity of the scheduling and shift requests process boosts efficiency and employee empowerment. 677331701\">\n<div id=\"text-block-677b6059b4986\" class=\"mk-text-block jupiter-donut- \">\n<div class=\" vc_custom_1624394598779\">\n<div id=\"text-block-677b922352d53\" class=\"mk-text-block jupiter-donut- \">\n<p>Cre\u00eber mogelijkheden voor samenwerking tussen alle functies binnen de klantenservice om de betrokkenheid van werknemers bij hun werk en planning te bevorderen. Geautomatiseerde inclusiviteit van de planning en shift verzoeken proces verhoogt de effici\u00ebntie en de betrokkenheid van medewerkers.<\/p>\n<div class=\"clearboth\"><\/div>\n<\/div>\n<\/div>\n<div class=\" vc_custom_1576625133023\">\n<div id=\"text-block-677b922352dfc\" class=\"mk-text-block jupiter-donut- \">\n<ul>\n<li>Aanpasbaarheid van planning<\/li>\n<li>MyTime portaal voor zelfbediening voor werknemers<\/li>\n<li>Gamification<\/li>\n<li>Handel in ploegen<\/li>\n<li>Afhandeling van afwezigheid<\/li>\n<li>Beheer van overuren<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\t<\/div>\n\t<\/div>\n\n<div\n\tclass=\"card-icon flex flex-col lint-ignore\n\ttext-start\tpy-c\/m lg:pr-l\/m\t border-b-thin border-solid border-stroke-tertiary lg:!pr-c\/xl\"\n\t>\n\t\n\t\n\t\t<h3\n\t\tclass=\"card-icon__title subhead-medium text-text-primary-aa break-words pb-c\/s lint-ignore\"\n\t\t\t\t\tstyle=\"color: #080F21\"\n\t\t\t>\n\t\tInteractie en kennisgeving\t<\/h3>\n\t\n\t\t<div\n\t\tclass=\"card-icon__description text-text-secondary-aa pb-c\/m break-words lint-ignore wysiwyg--small\"\n\tdata-aos=\"\"\n\tdata-aos-delay=\"0\"\n\t\t\t\t\tstyle=\"color: #344679\"\n\t\t\t>\n\t\t<div class=\"wpb_column vc_column_container vc_col-sm-4\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\" vc_custom_1721677353429\">\n<div id=\"text-block-677b6059b4ef5\" class=\"mk-text-block jupiter-donut- \">\n<div class=\" vc_custom_1624394623849\">\n<div id=\"text-block-677b92235320c\" class=\"mk-text-block jupiter-donut- \">\n<p>Maak het contactcenter transparanter door uw personeel op de hoogte te brengen van het huidige rooster, eventuele wijzigingen in hun rooster of activiteiten binnen hun werkdag. Duidelijke communicatie helpt werknemers te begrijpen wat er van hen wordt gevraagd en wat er voor hen beschikbaar is om hen te helpen rocksterren te worden.<\/p>\n<div class=\"clearboth\"><\/div>\n<\/div>\n<\/div>\n<div class=\" vc_custom_1576625173119\">\n<div id=\"text-block-677b9223532c6\" class=\"mk-text-block jupiter-donut- \">\n<ul>\n<li>Directe waarschuwingen<\/li>\n<li>Tekstmeldingen<\/li>\n<li>Agenda synchroniseren<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\t<\/div>\n\t<\/div>\n\n<div\n\tclass=\"card-icon flex flex-col lint-ignore\n\ttext-start\tpy-c\/m lg:pr-l\/m\t border-b-thin border-solid border-stroke-tertiary lg:!pr-c\/xl\"\n\t>\n\t\n\t\n\t\t<h3\n\t\tclass=\"card-icon__title subhead-medium text-text-primary-aa break-words pb-c\/s lint-ignore\"\n\t\t\t\t\tstyle=\"color: #080F21\"\n\t\t\t>\n\t\tTrainen en ontwikkelen\t<\/h3>\n\t\n\t\t<div\n\t\tclass=\"card-icon__description text-text-secondary-aa pb-c\/m break-words lint-ignore wysiwyg--small\"\n\tdata-aos=\"\"\n\tdata-aos-delay=\"0\"\n\t\t\t\t\tstyle=\"color: #344679\"\n\t\t\t>\n\t\t<div class=\"wpb_column vc_column_container vc_col-sm-4\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\" vc_custom_1721677386433\">\n<div id=\"text-block-677b6059b51c6\" class=\"mk-text-block jupiter-donut- \">\n<div class=\" vc_custom_1624394641817\">\n<div id=\"text-block-677b922353510\" class=\"mk-text-block jupiter-donut- \">\n<p>Identificeer het tekort aan vaardigheden en kennis in je personeelsbestand en plan automatisch het relevante type training om aan die behoefte te voldoen. Verwijder het handmatige werk dat komt kijken bij het flexibel plannen van trainingen en het ontwikkelen van de competenties van medewerkers.<\/p>\n<div class=\"clearboth\"><\/div>\n<\/div>\n<\/div>\n<div class=\" vc_custom_1576625212492\">\n<div id=\"text-block-677b9223535b6\" class=\"mk-text-block jupiter-donut- \">\n<ul>\n<li>Geautomatiseerde trainingsplanning<\/li>\n<li>Competentiemanagement<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\t<\/div>\n\t<\/div>\n\n<div\n\tclass=\"card-icon flex flex-col lint-ignore\n\ttext-start\tpy-c\/m lg:pr-l\/m\t border-b-thin border-solid border-stroke-tertiary lg:!pr-c\/xl\"\n\t>\n\t\n\t\n\t\t<h3\n\t\tclass=\"card-icon__title subhead-medium text-text-primary-aa break-words pb-c\/s lint-ignore\"\n\t\t\t\t\tstyle=\"color: #080F21\"\n\t\t\t>\n\t\tKlaar om aan te sluiten?\t<\/h3>\n\t\n\t\t<div\n\t\tclass=\"card-icon__description text-text-secondary-aa pb-c\/m break-words lint-ignore wysiwyg--small\"\n\tdata-aos=\"\"\n\tdata-aos-delay=\"0\"\n\t\t\t\t\tstyle=\"color: #344679\"\n\t\t\t>\n\t\t<p>Stel een flexibele, uniforme IT-suite samen die uw klantenservice ondersteunt. Mitel Workforce Management, mogelijk gemaakt door Calabrio WFM, integreert met alle Contact Center-platforms van Mitel.<\/p>\n<p>&nbsp;<\/p>\n<p><a class=\"btn-primary pl-c\/l pr-c\/l\" href=\"https:\/\/info.calabrio.com\/product-demo\/calabrio-one\/?_gl=1*o0um43*_gcl_au*MzQ4NzI5MDkwLjE3MzYxMzU2MTc.*_ga*NzI2MzA1MTEyLjE3MzYxMzU2MTg.*_ga_T3T41458L3*MTczNjE1MzMzMC4xMS4wLjE3MzYxNTMzMzAuNjAuMC4w\">Bekijk demo<\/a><\/p>\n\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n\n\t<style>\n\t[data-theme-block-id=\"block_7314d5be3f12bb3be193a36fcb220618\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n<\/div>\n<\/div><\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<div class=\"wp-block-group bottom_text_sec pb80\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<figure 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