
{"id":32565,"date":"2025-06-20T08:45:05","date_gmt":"2025-06-20T08:45:05","guid":{"rendered":"https:\/\/www.calabrio.com\/virtueel-klantcontact-uk-bekijk-hoogtepunten\/"},"modified":"2025-10-28T08:33:24","modified_gmt":"2025-10-28T08:33:24","slug":"virtueel-klantcontact-uk-bekijk-hoogtepunten","status":"publish","type":"page","link":"https:\/\/www.calabrio.com\/nl\/virtueel-klantcontact-uk-bekijk-hoogtepunten\/","title":{"rendered":"Virtueel klantcontact UK: Bekijk hoogtepunten"},"content":{"rendered":"\n\t<section\n\t\tclass=\"secondary-hero-card relative overflow-hidden\"\n\t\tid=\"\"\n\t\tstyle=\"background-color: #080F21\"\n\t\tdata-theme-block-id=\"block_238453ac9bc1843563093656f6214510\"\n\t\tdata-aos=\"fade-up\"\n\t>\n\t\t\t\t\t<div class=\"container overflow-hidden pt-l\/m container lg:pt-l\/xxl\">\n\n\t\t\t\t\n\t\t\t\t<div class=\"relative z-10 flex flex-col py-l\/m text-center md:px-c\/xxl lg:px-0 md:py-l\/m md:mb-l\/m gap-c\/l lg:max-w-[960px] mx-auto\">\n\t\t\t\t\t\n\t\t\t\t<div class=\"flex flex-col gap-c\/l dark-mode text-text-primary-aaa\">\n\t\t\t\t\t\t\t\t\t\t<h1\t\t\t\t\tstyle=\"color: #FFFFFF\"\n\t\t\t\t\tclass=\"heading-large\"\n\t\t\t\t\t>\n\t\t\t\t\t\tUK Klantcontact op aanvraag\t\t\t\t<\/h1 >\n\t\t\t\n\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"wysiwyg\"\n\t\t\t\t\t\tstyle=\"color: #C4CDE3\"\n\t\t\t\t\t><p>Het beste van UK Customer Connect is nu on demand beschikbaar. Luister naar deskundige inzichten, succesverhalen uit het echte leven en een blik op de toekomst van Calabrio.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"flex flex-col py-c\/m gap-c\/m sm:flex-row sm:justify-center\">\n\t\t\t\t\t\t<a\t\tclass=\"btn-primary pl-c\/l pr-c\/l\"\n\t\t href=\"#AccessRecording\" title=\"Access recordings\" aria-label=\"Access recordings\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text\">Access recordings<\/span>\n\t<\/a>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\n\t\t\t<div class=\"absolute z-0 inset-0 -top-[36%] left-0\">\n\t\t\t\t<svg width=\"512\" height=\"630\" viewBox=\"0 0 512 630\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<ellipse opacity=\"0.5\" cx=\"-153.5\" cy=\"225.5\" rx=\"665.5\" ry=\"404.5\" fill=\"url(#paint0_radial_1_959)\"\/>\n<defs>\n<radialGradient id=\"paint0_radial_1_959\" cx=\"0\" cy=\"0\" r=\"1\" gradientUnits=\"userSpaceOnUse\" gradientTransform=\"translate(-153.5 225.5) rotate(90) scale(404.5 665.5)\">\n<stop stop-color=\"#355FD4\"\/>\n<stop offset=\"1\" stop-color=\"#355FD4\" stop-opacity=\"0\"\/>\n<\/radialGradient>\n<\/defs>\n<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"absolute bottom-[94%] md:bottom-[33%] lg:bottom-[37%] left-0\">\n\t\t\t\t<div class=\"js-wrap image lint-ignore\n\tmax-w-[218px]\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Image-right-2.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Image-right-2.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Image-right-2.webp 217w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Image-right-2-198x300.webp 198w\" alt=\"secondary-hero-card\" ><\/div>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"absolute top-[65%] md:top-[53%] lg:top-[100%] transform lg:-translate-y-full right-0\">\n\t\t\t\t<div class=\"js-wrap image lint-ignore\n\tmax-w-[348px]\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Image-right-3.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Image-right-3.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Image-right-3.webp 347w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/Image-right-3-270x300.webp 270w\" alt=\"secondary-hero-card\" ><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_238453ac9bc1843563093656f6214510\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\n\n\n<section\n\tid=\"\"\n\tclass=\"flex flex-col gap-l\/xxl md:gap-l\/m py-l\/xxl container card-grid\"\n\tdata-theme-block-id=\"block_57ce36de472ea920f5a347f8f11ba874\"\n\tdata-aos=\"fade-up\"\n>\n\t\n\t\t\t<div class=\"block w-[calc(100vw)] md:w-full -ml-page-margin md:-ml-0 md:px-c\/xs\">\n\t\t\t\n\t<section\n\tclass=\"swiper  swiper--navigation-rounded swiper--md-hide-navigation swiper--margin-left\"\n\tdata-module=\"carousel-grid\"\n\tdata-swiper-options='{\"slidesPerView\":1.2466,\"spaceBetween\":16,\"breakpoints\":{\"744\":{\"enabled\":false}},\"navigation\":{\"nextEl\":\".swiper-button-next\",\"prevEl\":\".swiper-button-prev\"},\"navCenteredImage\":true}'\n\tdata-aos=\"\"\n\tdata-aos-duration=\"\"\n\t>\n\t<div class=\"swiper-wrapper md:!grid md:grid-cols-2 md:gap-y-l\/m md:gap-x-l\/xs\">\n\t\n<div\n\tclass=\"card-image flex flex-col gap-c\/m swiper-slide !h-auto border-b-thin border-stroke-secondary lint-ignore\"\n\tstyle=\"background-color: #FFFFFF\"\n\t>\n\t<div class=\"js-wrap image lint-ignore\n\tcard-image__image absolute  aspect-[35\/29] lg:aspect-[572\/286] image--cover\t\" data-module=\"image\" loading=lazy >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/15.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/15.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/15.webp 1200w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/15-300x157.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/15-1024x535.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/15-768x401.webp 768w\" alt=\"\" ><\/div>\n\n\t\t<div\n\t\tclass=\"card-image__content flex flex-col flex-grow gap-c\/s pt-c\/m pr-c\/xxl pb-c\/l\">\n\t\t\t\t<h2 style=\"color: #080F21\" class=\"card-image__title\n\t\tfont-medium  md:body-medium body-large lg:body-large\" data-aos=\"fade-up\">\n\t\t\tBeyond the Metrics: How Happier Agents Drive CX Success \t<\/h2>\n\n\t\t\t\t<div\n\t\t\tstyle=\"color: #76767E\"\n\t\t\tclass=\"card-image__caption text-text-tertiary-aa wysiwyg--small\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\tdata-aos-delay=\"100\"\n\t\t>\n\t\t\t<p>Doe mee met Martin Teasdale, presentator van Get out of Wrap, voor een inspirerende sessie over de kracht van betrokken en tevreden contactcenterteams. Martin zal traditionele prestatiegerichte denkwijzen uitdagen en onthullen hoe CX leiders zowel hun serviceniveau KPI&#8217;s als omzetdoelstellingen kunnen bereiken door zich te richten op hun meest waardevolle bezit &#8211; mensen. Hij zal ingaan op de verschuiving van \u201cbanen\u201d in contactcentra naar zinvolle loopbanen, waarbij hij succesverhalen uit de praktijk zal delen van toonaangevende merken waarmee hij tijdens zijn carri\u00e8re heeft gewerkt.<\/p>\n<p><a href=\"https:\/\/www.calabrio.com\/nl\/virtueel-klantcontact-uk-bekijk-hoogtepunten\/\">Kijk opname<\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div\n\tclass=\"card-image flex flex-col gap-c\/m swiper-slide !h-auto border-b-thin border-stroke-secondary lint-ignore\"\n\tstyle=\"background-color: #FFFFFF\"\n\t>\n\t<div class=\"js-wrap image lint-ignore\n\tcard-image__image absolute  aspect-[35\/29] lg:aspect-[572\/286] image--cover\t\" data-module=\"image\" loading=lazy >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/Copy-of-Modern-Elegant-Branding-Tips-Carousel-Instagram-Post-1200-x-627-px-1-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/Copy-of-Modern-Elegant-Branding-Tips-Carousel-Instagram-Post-1200-x-627-px-1-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/Copy-of-Modern-Elegant-Branding-Tips-Carousel-Instagram-Post-1200-x-627-px-1-1.webp 1080w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/Copy-of-Modern-Elegant-Branding-Tips-Carousel-Instagram-Post-1200-x-627-px-1-1-300x157.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/Copy-of-Modern-Elegant-Branding-Tips-Carousel-Instagram-Post-1200-x-627-px-1-1-1024x535.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/Copy-of-Modern-Elegant-Branding-Tips-Carousel-Instagram-Post-1200-x-627-px-1-1-768x401.webp 768w\" alt=\"\" ><\/div>\n\n\t\t<div\n\t\tclass=\"card-image__content flex flex-col flex-grow gap-c\/s pt-c\/m pr-c\/xxl pb-c\/l\">\n\t\t\t\t<h2 style=\"color: #080F21\" class=\"card-image__title\n\t\tfont-medium  md:body-medium body-large lg:body-large\" data-aos=\"fade-up\">\n\t\t\tBehind the Lines at Macmillan:  Where Technology Meets  Humanity \t<\/h2>\n\n\t\t\t\t<div\n\t\t\tstyle=\"color: #76767E\"\n\t\t\tclass=\"card-image__caption text-text-tertiary-aa wysiwyg--small\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\tdata-aos-delay=\"100\"\n\t\t>\n\t\t\t<p style=\"margin-bottom: 15px\">Neem een kijkje in het contactcentrum van Macmillan Cancer Support om te zien hoe zij op grote schaal levensveranderende gesprekken voeren.<\/p>\n<p>Ontdek in dit panel hoe zij empathie en innovatie combineren om zich te onderscheiden in een concurrerend fondsenwervinglandschap &#8211; door teams uit te rusten voor emotioneel geladen interacties, wendbaar te blijven met intelligente workforce-tools en vertrouwen op te bouwen bij elk gesprek. Een zeldzame blik op hoe technologie medeleven aanwakkert en zorg omzet in actie.<\/p>\n<p><a href=\"https:\/\/www.calabrio.com\/nl\/virtueel-klantcontact-uk-bekijk-hoogtepunten\/\">Kijk opname<\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div\n\tclass=\"card-image flex flex-col gap-c\/m swiper-slide !h-auto border-b-thin border-stroke-secondary lint-ignore\"\n\tstyle=\"background-color: #FFFFFF\"\n\t>\n\t<div class=\"js-wrap image lint-ignore\n\tcard-image__image absolute  aspect-[35\/29] lg:aspect-[572\/286] image--cover\t\" data-module=\"image\" loading=lazy >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/12-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/12-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/12-1.webp 1200w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/12-1-300x157.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/12-1-1024x535.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/12-1-768x401.webp 768w\" alt=\"\" ><\/div>\n\n\t\t<div\n\t\tclass=\"card-image__content flex flex-col flex-grow gap-c\/s pt-c\/m pr-c\/xxl pb-c\/l\">\n\t\t\t\t<h2 style=\"color: #080F21\" class=\"card-image__title\n\t\tfont-medium  md:body-medium body-large lg:body-large\" data-aos=\"fade-up\">\n\t\t\tBeyond the Benchmark \t<\/h2>\n\n\t\t\t\t<div\n\t\t\tstyle=\"color: #76767E\"\n\t\t\tclass=\"card-image__caption text-text-tertiary-aa wysiwyg--small\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\tdata-aos-delay=\"100\"\n\t\t>\n\t\t\t<p style=\"margin-bottom: 15px\">Dave Vernon, directeur bij The Forum deelt de resultaten van The Forum&#8217;s recente benchmarking van verzuim, verloop, krimp, serviceniveaus en de gemiddelde snelheid van antwoorden. Hij bespreekt wat de cijfers betekenen en hoe u uw bedrijf met anderen kunt vergelijken.<\/p>\n<p>In deze sessie krijg je cijfers om over na te denken, maar de nadruk ligt op het verhaal dat bij de cijfers hoort. Het is belangrijk dat we het verhaal van deze cijfers vertellen en context geven als we ze vergelijken met onze eigen organisatie.<\/p>\n<p><a href=\"?wchannelid=9cklo398l3&amp;wmediaid=sl88r8r10s\">Kijk opname<\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div\n\tclass=\"card-image flex flex-col gap-c\/m swiper-slide !h-auto border-b-thin border-stroke-secondary lint-ignore\"\n\tstyle=\"background-color: #FFFFFF\"\n\t>\n\t<div class=\"js-wrap image lint-ignore\n\tcard-image__image absolute  aspect-[35\/29] lg:aspect-[572\/286] image--cover\t\" data-module=\"image\" loading=lazy >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/Copy-of-Modern-Elegant-Branding-Tips-Carousel-Instagram-Post-1200-x-627-px.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/Copy-of-Modern-Elegant-Branding-Tips-Carousel-Instagram-Post-1200-x-627-px.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/Copy-of-Modern-Elegant-Branding-Tips-Carousel-Instagram-Post-1200-x-627-px.webp 1200w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/Copy-of-Modern-Elegant-Branding-Tips-Carousel-Instagram-Post-1200-x-627-px-300x157.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/Copy-of-Modern-Elegant-Branding-Tips-Carousel-Instagram-Post-1200-x-627-px-1024x535.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/Copy-of-Modern-Elegant-Branding-Tips-Carousel-Instagram-Post-1200-x-627-px-768x401.webp 768w\" alt=\"\" ><\/div>\n\n\t\t<div\n\t\tclass=\"card-image__content flex flex-col flex-grow gap-c\/s pt-c\/m pr-c\/xxl pb-c\/l\">\n\t\t\t\t<h2 style=\"color: #080F21\" class=\"card-image__title\n\t\tfont-medium  md:body-medium body-large lg:body-large\" data-aos=\"fade-up\">\n\t\t\tInside John Lewis Partnership: Scaling Smarter with Calabrio\t<\/h2>\n\n\t\t\t\t<div\n\t\t\tstyle=\"color: #76767E\"\n\t\t\tclass=\"card-image__caption text-text-tertiary-aa wysiwyg--small\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\tdata-aos-delay=\"100\"\n\t\t>\n\t\t\t<p>Neem een kijkje achter de schermen bij John Lewis Partnership als hun Operational Delivery Lead vertelt hoe ze de ervaring van hun collega&#8217;s verbeteren, de servicekwaliteit verhogen en slimmere, datagestuurde beslissingen nemen met behulp van Calabrio. Ontdek hoe ze hun activiteiten op schaal optimaliseren, zowel op het gebied van planning als prestaties, en tegelijkertijd wendbaar blijven in een snelle retailomgeving. Verwacht praktische inzichten, eerlijke reflecties en inspiratie voor hoe je meer waarde uit je Calabrio investering kunt halen.<\/p>\n<p><a href=\"https:\/\/www.calabrio.com\/nl\/virtueel-klantcontact-uk-bekijk-hoogtepunten\/\">Kijk opname<\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div\n\tclass=\"card-image flex flex-col gap-c\/m swiper-slide !h-auto border-b-thin border-stroke-secondary lint-ignore\"\n\tstyle=\"background-color: #FFFFFF\"\n\t>\n\t<div class=\"js-wrap image lint-ignore\n\tcard-image__image absolute  aspect-[35\/29] lg:aspect-[572\/286] image--cover\t\" data-module=\"image\" loading=lazy >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/14.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/14.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/14.webp 1200w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/14-300x157.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/14-1024x535.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/14-768x401.webp 768w\" alt=\"\" ><\/div>\n\n\t\t<div\n\t\tclass=\"card-image__content flex flex-col flex-grow gap-c\/s pt-c\/m pr-c\/xxl pb-c\/l\">\n\t\t\t\t<h2 style=\"color: #080F21\" class=\"card-image__title\n\t\tfont-medium  md:body-medium body-large lg:body-large\" data-aos=\"fade-up\">\n\t\t\tDriving the Next Chapter of Intelligence: Calabrio ONE Product Roadmap\t<\/h2>\n\n\t\t\t\t<div\n\t\t\tstyle=\"color: #76767E\"\n\t\t\tclass=\"card-image__caption text-text-tertiary-aa wysiwyg--small\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\tdata-aos-delay=\"100\"\n\t\t>\n\t\t\t<p>Krijg een exclusieve kijk op wat er komen gaat voor de Calabrio ONE suite.In deze toekomstgerichte sessie onthullen Ritu Maheshwari, VP of Product bij Calabrio, en Florian Garnier, Senior Product Marketing Manager, aankomende innovaties op het gebied van AI, agent engagement en analytics, ontworpen om je te helpen prestaties te optimaliseren, operaties te stroomlijnen en je teams beter te ondersteunen. Of je nu plannen maakt voor morgen of oplossingen zoekt voor vandaag, deze roadmap-sessie geeft je het strategische inzicht om \u00e9\u00e9n stap voor te blijven.<\/p>\n<p><a href=\"https:\/\/www.calabrio.com\/nl\/virtueel-klantcontact-uk-bekijk-hoogtepunten\/\">Kijk opname<\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div\n\tclass=\"card-image flex flex-col gap-c\/m swiper-slide !h-auto border-b-thin border-stroke-secondary lint-ignore\"\n\tstyle=\"background-color: #FFFFFF\"\n\t>\n\t<div class=\"js-wrap image lint-ignore\n\tcard-image__image absolute  aspect-[35\/29] lg:aspect-[572\/286] image--cover\t\" data-module=\"image\" loading=lazy >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/6.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/6.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/6.webp 1200w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/6-300x157.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/6-1024x535.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/07\/6-768x401.webp 768w\" alt=\"\" ><\/div>\n\n\t\t<div\n\t\tclass=\"card-image__content flex flex-col flex-grow gap-c\/s pt-c\/m pr-c\/xxl pb-c\/l\">\n\t\t\t\t<h2 style=\"color: #080F21\" class=\"card-image__title\n\t\tfont-medium  md:body-medium body-large lg:body-large\" data-aos=\"fade-up\">\n\t\t\tThe Next Horizon of WEM: Augmentation, Focus, and the Future of Work\t<\/h2>\n\n\t\t\t\t<div\n\t\t\tstyle=\"color: #76767E\"\n\t\t\tclass=\"card-image__caption text-text-tertiary-aa wysiwyg--small\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\tdata-aos-delay=\"100\"\n\t\t>\n\t\t\t<p>Samen met Scott Budding onderzoeken we hoe AI de rol van WFM- en QM-teams vergroot, niet vervangt. Ontdek hoe slimmere automatisering agenten meer mogelijkheden geeft, de planning en kwaliteitsprocessen verbetert en betere resultaten oplevert voor zowel klanten als medewerkers. Nu we afstappen van traditionele, overge\u00ebrfde statistieken, daagt deze sessie je ook uit om je KPI&#8217;s binnen onze WFM- en QM-teams te heroverwegen. Meet je wat echt belangrijk is, of alleen wat je altijd hebt gedaan? Het is tijd om ons opnieuw te richten op de sleutel in Key Performance Indicators en meetgegevens af te stemmen op zinvolle zakelijke en menselijke resultaten.<\/p>\n<p><a href=\"https:\/\/www.calabrio.com\/nl\/virtueel-klantcontact-uk-bekijk-hoogtepunten\/\">Kijk opname<\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n\t\n\t\t\t\t\t<button\n\t\t\t\tclass=\"swiper-button-prev lg:!hidden\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Move to previous carousel slide<\/span>\n\t\t\t<\/button>\n\t\t\t<button\n\t\t\t\tclass=\"swiper-button-next lg:!hidden\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<span class=\"sr-only\">Move to next carousel slide<\/span>\n\t\t\t<\/button>\n\t\t\n\t\n\t\t<\/section>\n\t\t<\/div>\n\t<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_57ce36de472ea920f5a347f8f11ba874\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\n<div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<p class=\"btn-primary center_btn\"><a href=\"#AccessRecording\" data-type=\"internal\" data-id=\"#AccessRecording\">TOEGANG TOT DE OPNAME<br><\/a><\/p>\n<\/div>\n\n\n<section\n\tid=\"\"\n\tdata-theme-block-id=\"block_374c109a9653baae6262af68399e8ee1\"\n\tstyle=\"\"\n\t>\n\t\t<div class=\"section-header lint-ignore\" style=\"\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"w-full xl:px-page-margin py-l\/m md:pt-0 lg:py-l\/m mx-auto text-center flex flex-col gap-c\/l\">\n\t\t\t\t\n\t\t\t\t\t\t<h2\t\t\tstyle=\"color: #080F21\"\n\t\t\tclass=\"rubriek-groot text-primary\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\tSpeciale dank aan onze sponsors\t\t<\/h2 >\n\t\t\n\t\t\t\t\t<div\n\t\t\t\tclass=\"wysiwyg--large text-navy-40\"\n\t\t\t\tstyle=\"color: #344679\"\n\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\t<p>Dit evenement zou niet mogelijk zijn geweest zonder de genereuze steun van onze sponsors Five9 en RingCentral.<\/p>\n<p>&nbsp;<\/p>\n<p>Bedankt dat je ons helpt de WEM gemeenschap samen te brengen om samen te werken, te verbinden en de toekomst van customer experience te stimuleren.<\/p>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_374c109a9653baae6262af68399e8ee1\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: aangepastepx !important;\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_374c109a9653baae6262af68399e8ee1\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: aangepastepx !important;\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\n\n\t<section\n\t\tclass=\"team-listing\"\n\t\tid=\"\"\n\t\tstyle=\"background-color: #ff\"\n\t\tdata-theme-block-id=\"block_31711daec5c0d0f8022f78c61d503a32\"\n\t\tdata-module=\"team-listing\"\n\t\tdata-aos=\"fade-up\"\n\t>\n\t\t<div class=\"container\">\n\t\t\t<div class=\"centered_grid grid group-[.page-layout]:grid-cols-2 grid-cols-2 group-[.page-layout]:gap-c\/xxl gap-gutter md:gap-y-c\/xxl group-[.page-layout]:md:pr-1.5 md:!grid-cols-3\">\n\t\t\t\t\n<div\n\tclass=\"border-b-thin border-stroke-secondary cursor-pointer js-card-people group\"\n\tdata-slide=\"0\">\n\t<div class=\"relative after:absolute after:inset-0 after:hidden after:bg-black\/20 after:transition-opacity after:opacity-0 after:group-hover:opacity-100 after:pointer-events-none md:after:block\">\n\t\t<div class=\"js-wrap image lint-ignore\n\t aspect-[148\/173] md:aspect-[150\/200] lg:aspect-[282\/300] group-[.page-layout]:aspect-[140\/163] group-[.page-layout]:md:aspect-[232\/234] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project.jpg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project.jpg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project.jpg 1080w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-300x300.jpg 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-1024x1024.jpg 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-150x150.jpg 150w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-768x768.jpg 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-600x600.jpg 600w\" alt=\"\" ><\/div>\n\n\t\t\t<button\t\tclass=\"btn-icon absolute right-c\/m bottom-c\/m hidden rounded-full shadow-m transition-opacity ease-in opacity-0 group-hover:opacity-100 pointer-events-none md:block\"\n\t\t\t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text sr-only\">See information RingCentral<\/span>\n\t<\/button>\n\t<\/div>\n\n\t\t\t<div class=\"pt-c\/m pb-c\/l flex flex-col gap-c\/s\">\n\t\t\t\t\t\t\t<p class=\"body-large font-medium\"\n\t\t\t\t\tstyle=\"color: #080F21\">\n\t\t\t\t\tRingCentral\t\t\t\t<\/p>\n\t\t\t\n\t\t\t\t\t\t\t<p class=\"body-small\"\n\t\t\t\t\tstyle=\"color: #344679\">\n\t\t\t\t\tRingCentral\t\t\t\t<\/p>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n<div\n\tclass=\"border-b-thin border-stroke-secondary cursor-pointer js-card-people group\"\n\tdata-slide=\"1\">\n\t<div class=\"relative after:absolute after:inset-0 after:hidden after:bg-black\/20 after:transition-opacity after:opacity-0 after:group-hover:opacity-100 after:pointer-events-none md:after:block\">\n\t\t<div class=\"js-wrap image lint-ignore\n\t aspect-[148\/173] md:aspect-[150\/200] lg:aspect-[282\/300] group-[.page-layout]:aspect-[140\/163] group-[.page-layout]:md:aspect-[232\/234] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-1.jpg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-1.jpg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-1.jpg 1080w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-1-300x300.jpg 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-1-1024x1024.jpg 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-1-150x150.jpg 150w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-1-768x768.jpg 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-1-600x600.jpg 600w\" alt=\"\" ><\/div>\n\n\t\t\t<button\t\tclass=\"btn-icon absolute right-c\/m bottom-c\/m hidden rounded-full shadow-m transition-opacity ease-in opacity-0 group-hover:opacity-100 pointer-events-none md:block\"\n\t\t\t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text sr-only\">See information Vijf9<\/span>\n\t<\/button>\n\t<\/div>\n\n\t\t\t<div class=\"pt-c\/m pb-c\/l flex flex-col gap-c\/s\">\n\t\t\t\t\t\t\t<p class=\"body-large font-medium\"\n\t\t\t\t\tstyle=\"color: #080F21\">\n\t\t\t\t\tVijf9\t\t\t\t<\/p>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\t\t\t<div class=\"fixed inset-0 z-50 opacity-0 invisible transition-[opacity] duration-1000 [.is-active-team-card_&#038;]:opacity-100 [.is-active-team-card_&#038;]:visible\">\n\t\t\t\t<div class=\"fixed top-1\/2 left-1\/2 z-20 flex justify-center items-center container overflow-hidden -translate-x-[50%] -translate-y-[50%]\">\n\t\t\t\t\t<div class=\"swiper js-swiper-team-popup max-w-full bg-white md:!overflow-visible\">\n\t\t\t\t\t\t<div class=\"swiper-wrapper\">\n\t\t\t\t\t\t\t\n<div class=\"swiper-slide flex justify-center items-center max-h-[80vh] overflow-auto adadad\">\n\t<div class=\"relative flex flex-col gap-c\/xl p-c\/m lg:flex-row lg:gap-0 lg:p-c\/xl bg-white\">\n\t\t<div class=\"js-wrap image lint-ignore\n\taspect-[281\/288] h-fit lg:w-[52.1%] lg:aspect-[584\/640] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project.jpg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project.jpg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project.jpg 1080w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-300x300.jpg 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-1024x1024.jpg 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-150x150.jpg 150w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-768x768.jpg 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-600x600.jpg 600w\" alt=\"\" ><\/div>\n\n\t\t\t\t<div class=\"flex flex-col lg:flex-1 lg:px-l\/m lg:py-c\/m\">\n\t\t\t\t\t\t\t<h3 class=\"body-xl text-text-primary-aaa\">RingCentral<\/h3>\n\t\t\t\t\t\t\t\t\t\t<p class=\"body-medium text-text-secondary-aa\">RingCentral<\/p>\n\t\t\t\t\t\t\t\t\t\t<div class=\"my-c\/xl wysiwyg--small text-text-primary-aaa [&#038;_p+p]:mt-c\/m\"><p>RingCentral is wereldwijd marktleider op het gebied van AI-gebaseerde vertrouwde bedrijfscommunicatie, contactcenters, conversational intelligence, video en hybride event-oplossingen. RingCentral voorziet bedrijven van conversatie-intelligentie en ontsluit rijke interacties tussen klanten en werknemers om inzichten te verschaffen en bedrijfsresultaten te verbeteren. Met tientallen jaren ervaring in betrouwbare en veilige cloudcommunicatie heeft RingCentral het vertrouwen van miljoenen gebruikers wereldwijd verdiend.<\/p>\n<\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n\n<div class=\"swiper-slide flex justify-center items-center max-h-[80vh] overflow-auto adadad\">\n\t<div class=\"relative flex flex-col gap-c\/xl p-c\/m lg:flex-row lg:gap-0 lg:p-c\/xl bg-white\">\n\t\t<div class=\"js-wrap image lint-ignore\n\taspect-[281\/288] h-fit lg:w-[52.1%] lg:aspect-[584\/640] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-1.jpg\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-1.jpg\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-1.jpg 1080w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-1-300x300.jpg 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-1-1024x1024.jpg 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-1-150x150.jpg 150w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-1-768x768.jpg 768w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2025\/06\/New-Project-1-600x600.jpg 600w\" alt=\"\" ><\/div>\n\n\t\t\t\t<div class=\"flex flex-col lg:flex-1 lg:px-l\/m lg:py-c\/m\">\n\t\t\t\t\t\t\t<h3 class=\"body-xl text-text-primary-aaa\">Vijf9<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"my-c\/xl wysiwyg--small text-text-primary-aaa [&#038;_p+p]:mt-c\/m\"><p>Five9 stelt organisaties in staat om hypergepersonaliseerde en moeiteloze AI-gestuurde klantervaringen te cre\u00ebren die betere bedrijfsresultaten opleveren. Aangedreven door Five9 Genius AI en onze mensen, wordt het Five9 Intelligent CX Platform vertrouwd door 3.000+ klanten en 1.400+ partners wereldwijd. De nieuwe CX begint hier en vormt de kern van elke winnende ervaring. Ga voor meer informatie naar <a href=\"https:\/\/www.five9.com\/\" target=\"_blank\" rel=\"noopener\">www.five9.com<\/a><\/p>\n<\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<button class=\"js-swiper-button-prev absolute top-[calc(50%_-_24px)] md:-left-[24px] lg:-left-l\/xxl z-50 hidden items-center justify-center w-c\/xxl h-c\/xxl bg-white rounded-full md:flex [&#038;.swiper-button-disabled]:opacity-70 [&#038;.swiper-button-disabled]:cursor-default transition-colors duration-500 shadow hover:shadow-xl hover:bg-background-inverse hover:border-background-inverse hover:[&#038;_svg]:text-white\" aria-label=\"prev\">\n\t\t\t\t\t\t\t<svg width=\"33\" height=\"32\" viewBox=\"0 0 33 32\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M18.5 24L10.5 16L18.5 8\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/svg>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t<button class=\"js-swiper-button-next absolute top-[calc(50%_-_24px)] md:-right-[24px] lg:-right-l\/xxl z-50 hidden items-center justify-center w-c\/xxl h-c\/xxl bg-white rounded-full md:flex [&#038;.swiper-button-disabled]:opacity-70 [&#038;.swiper-button-disabled]:cursor-default transition-colors duration-500 shadow hover:shadow-xl hover:bg-background-inverse hover:border-background-inverse hover:[&#038;_svg]:text-white\" aria-label=\"next\">\n\t\t\t\t\t\t\t<svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"Icon\">\n<path id=\"Icon_2\" d=\"M10.5 18L16.5 12L10.5 6\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<\/svg>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t<button class=\"js-btn-close-modal absolute top-6 right-6 z-10 flex items-center justify-center w-l\/l h-l\/l bg-white border-thin border-solid border-stroke-tertiary rounded-full [&#038;_svg]:w-6 [&#038;_svg]:h-6 md:w-c\/xxl md:h-c\/xxl lg:right-8 hover:shadow-xl hover:bg-background-inverse hover:border-background-inverse hover:text-white\" aria-label=\"Close popup\">\n\t\t\t\t\t\t\t<svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n  <path d=\"M18 6L6 18M6 6L18 18\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/svg>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"overlay fixed js-overlay-popup inset-0 z-10 bg-black\/40\"><\/div>\n\t\t\t<\/div>\n\t\t\t<\/section>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_31711daec5c0d0f8022f78c61d503a32\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 64px !important;\n\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: aangepastepx !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 80px !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\n\n\n\n<section\n\tid=\"AccessRecording\"\n\tclass=\"flex flex-col lg:flex-row justify-center items-stretch\"\n\tdata-theme-block-id=\"block_a7f74d54631c36e83a6e8a67ad7e2169\"\n\tdata-aos=\"fade-up\"\n>\n\t\t<div\n\t\tclass=\"hero-with-form__left w-full lg:w-1\/2\"\n\t\tstyle=\"background-color: #D2F3FA\"\n\t>\n\t\t\t\t\t<div class=\"p-l\/xxl md:px-c\/xxl md:py-0 lg:p-c\/xxl lg:my-l\/m\">\n\t\t\t\t<div class=\"flex flex-col gap-c\/l md:py-l\/m\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<h2 style=\"color: #080F21\"\n\t\t\t\t\tclass=\"heading-medium text-center\">\n\t\t\t\t\t\tBlijf op de hoogte van het beste van UK Customer Connect\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t<\/div>\n\t\n\t\t\t<div\n\t\t\tclass=\"w-full lg:w-1\/2 flex items-center hero-with-form__right\"\n\t\t\tstyle=\"\"\n\t\t>\n\t\t\t<!-- Form name in pardot : Access Recording Form | 2025 -->\n\t\t<\/div>\n\t<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_a7f74d54631c36e83a6e8a67ad7e2169\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: aangepastepx !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: aangepastepx !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n\n\n","protected":false},"excerpt":{"rendered":"<p>TOEGANG TOT DE OPNAME<\/p>\n","protected":false},"author":231,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":true,"om_disable_all_campaigns":false,"footnotes":""},"class_list":["post-32565","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Virtueel Klantcontact UK: Bekijk hoogtepunten | Calabrio<\/title>\n<meta name=\"description\" content=\"Kon je dit jaar niet deelnemen aan Calabrio Customer Connect UK? 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