{"id":40726,"date":"2026-02-10T05:43:39","date_gmt":"2026-02-10T05:43:39","guid":{"rendered":"https:\/\/www.calabrio.com\/omni-agent-best-practice-scorecard-sjablonen-landingspagina-v2\/"},"modified":"2026-02-16T09:13:42","modified_gmt":"2026-02-16T09:13:42","slug":"omni-agent-best-practice-scorecard-sjablonen-landingspagina-v2","status":"publish","type":"page","link":"https:\/\/www.calabrio.com\/nl\/omni-agent-best-practice-scorecard-sjablonen-landingspagina-v2\/","title":{"rendered":"Omni Agent Best Practice Scorecard sjablonen landingspagina V2"},"content":{"rendered":"\n\t<section\n\t\tclass=\"secondary-hero-card relative overflow-hidden\"\n\t\tid=\"\"\n\t\tstyle=\"background-color: #080F21\"\n\t\tdata-theme-block-id=\"block_81da3daa326b85eca2b800123acb4266\"\n\t\tdata-aos=\"fade-up\"\n\t>\n\t\t\t\t\t<div class=\"container overflow-hidden pt-l\/m container lg:pt-l\/xxl\">\n\n\t\t\t\t\n\t\t\t\t<div class=\"relative z-10 flex flex-col py-l\/m text-center md:px-c\/xxl lg:px-0 md:py-l\/m md:mb-l\/m gap-c\/l lg:max-w-[960px] mx-auto\">\n\t\t\t\t\t\n\t\t\t\t<div class=\"flex flex-col gap-c\/l dark-mode text-text-primary-aaa\">\n\t\t\t\t\t\t\t\t\t\t<h1\t\t\t\t\tstyle=\"color: #FFFFFF\"\n\t\t\t\t\tclass=\"heading-large\"\n\t\t\t\t\t>\n\t\t\t\t\t\tOmni Agent Scorecard Sjablonen\t\t\t\t<\/h1 >\n\t\t\t\n\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"wysiwyg\"\n\t\t\t\t\t\tstyle=\"color: #C4CDE3\"\n\t\t\t\t\t><p><strong>Klantenservice is niet langer alleen menselijk. Je kwaliteitsprogramma zou dat ook niet moeten zijn.<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>Download scorekaarten voor het evalueren van menselijke en AI-agenten met bewezen best practices uit de sector.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"flex flex-col py-c\/m gap-c\/m sm:flex-row sm:justify-center\">\n\t\t\t\t\t\t<a\t\tclass=\"btn-primary pl-c\/l pr-c\/l\"\n\t\t href=\"#!\" title=\"Scorekaart sjablonen downloaden\" aria-label=\"Scorekaart sjablonen downloaden\" target=\"_self\" \t>\n\t\t<span class=\"button__icon button__icon--left lint-ignore \"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 23 16\"><path fill=\"currentColor\" d=\"M19.951 7.816c-1.822-.208-4.275-.992-5.883-2.712C12.845 3.8 11.918 1.88 11.688 0h-.377c-.222 1.88-1.157 3.8-2.38 5.104-1.608 1.72-4.061 2.504-5.883 2.712-.902.104-2.215.128-2.215.128v.112s1.321.024 2.215.128c1.822.208 4.275.992 5.883 2.712 1.223 1.304 2.15 3.224 2.38 5.104h.377c.222-1.88 1.157-3.8 2.38-5.104 1.608-1.72 4.061-2.504 5.883-2.712.902-.104 2.215-.128 2.215-.128v-.112s-1.32-.024-2.215-.128Z\"\/><\/svg>\n\t<\/span>\n\t\t\t\t\t<span class=\"button__text\">Scorekaart sjablonen downloaden<\/span>\n\t<\/a>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\n\t\t\t<div class=\"absolute z-0 inset-0 -top-[36%] left-0\">\n\t\t\t\t<svg width=\"512\" height=\"630\" viewBox=\"0 0 512 630\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<ellipse opacity=\"0.5\" cx=\"-153.5\" cy=\"225.5\" rx=\"665.5\" ry=\"404.5\" fill=\"url(#paint0_radial_1_959)\"\/>\n<defs>\n<radialGradient id=\"paint0_radial_1_959\" cx=\"0\" cy=\"0\" r=\"1\" gradientUnits=\"userSpaceOnUse\" gradientTransform=\"translate(-153.5 225.5) rotate(90) scale(404.5 665.5)\">\n<stop stop-color=\"#355FD4\"\/>\n<stop offset=\"1\" stop-color=\"#355FD4\" stop-opacity=\"0\"\/>\n<\/radialGradient>\n<\/defs>\n<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"absolute bottom-[94%] md:bottom-[33%] lg:bottom-[37%] left-0\">\n\t\t\t\t<div class=\"js-wrap image lint-ignore\n\tmax-w-[218px]\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/02\/Image-right.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/02\/Image-right.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/02\/Image-right.webp 217w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/02\/Image-right-198x300.webp 198w\" alt=\"secondary-hero-card\" ><\/div>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"absolute top-[65%] md:top-[53%] lg:top-[100%] transform lg:-translate-y-full right-0\">\n\t\t\t\t<div class=\"js-wrap image lint-ignore\n\tmax-w-[348px]\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/02\/Image-right-1-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/02\/Image-right-1-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/02\/Image-right-1-1.webp 347w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/02\/Image-right-1-1-300x292.webp 300w\" alt=\"secondary-hero-card\" ><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_81da3daa326b85eca2b800123acb4266\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\tpadding-top: 40px !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 40px !important;\n\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 32px !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: aangepastepx !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<section\n\tid=\"\"\n\tdata-theme-block-id=\"block_ac6d80489710aa82d9663ba5dad8b2a1\"\n\tstyle=\"\"\n\t>\n\t\t<div class=\"section-header lint-ignore\" style=\"\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"w-full xl:px-page-margin py-l\/m md:pt-0 lg:py-l\/m mx-auto text-center flex flex-col gap-c\/l\">\n\t\t\t\t\n\t\t\t\n\t\t\t\t\t<div\n\t\t\t\tclass=\"wysiwyg text-navy-40\"\n\t\t\t\tstyle=\"color: #344679\"\n\t\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\t<p style=\"text-align: left\">AI en menselijke agenten werken nu zij aan zij in het contactcenter en tegen 2027 zullen ze onafscheidelijk zijn. In feite maakt 98% van de contactcentra al gebruik van AI en 85,6% laat mensen en AI samenwerken om klanten van dienst te zijn.<\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: left\">Naarmate automatisering een vast onderdeel wordt van dagelijkse interacties, kan kwaliteitsmanagement zich niet langer alleen op mensen richten. Om consistente, betrouwbare klantervaringen te leveren, hebben organisaties een kwaliteitsstrategie nodig die zowel voor menselijke als AI-agenten geldt &#8211; een strategie die eerlijk en meetbaar is en die is afgestemd op de verwachtingen in de echte wereld.<\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: left\">Dat is waar deze scorekaart sjablonen voor contactcenters van pas komen.<\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: left\">Onze scorecardsjablonen voor menselijke en AI-agenten bieden een gestandaardiseerd, industrieel kader voor het evalueren van prestaties bij elke interactie, of die nu wordt afgehandeld door een mens, een AI-agent of een combinatie van beide. Deze sjablonen zijn gebaseerd op bewezen best practices uit de sector en zorgen voor consistentie in de manier waarop kwaliteit wordt gemeten op het gebied van nauwkeurigheid, naleving, inspanning van de klant, ervaring en oplossingsresultaten.<\/p>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_ac6d80489710aa82d9663ba5dad8b2a1\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: aangepastepx !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: aangepastepx !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_ac6d80489710aa82d9663ba5dad8b2a1\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: aangepastepx !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: aangepastepx !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<section\n\tid=\"\"\n\tdata-theme-block-id=\"block_f77e72e1a6a7740199752292b24c331d\"\n\tstyle=\"background-color: #d2f3fa\"\n\t>\n\t\t<div class=\"section-header lint-ignore\" style=\"background-color: #d2f3fa\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"w-full xl:px-page-margin py-l\/m md:pt-0 lg:py-l\/m mx-auto text-center flex flex-col gap-c\/l\">\n\t\t\t\t\n\t\t\t\t\t\t<h2\t\t\tstyle=\"color: #080F21\"\n\t\t\tclass=\"rubriek-groot text-primary\"\n\t\t\tdata-aos=\"fade-up\"\n\t\t\t>\n\t\t\t\tDoor dezelfde kwaliteitslens toe te passen op zowel menselijke als AI-agenten, kunnen organisaties:\t\t<\/h2 >\n\t\t\n\t\t\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_f77e72e1a6a7740199752292b24c331d\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 32px !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: aangepastepx !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_f77e72e1a6a7740199752292b24c331d\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: 32px !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: aangepastepx !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n<div\n\tclass=\"icon-card-grid container  layout_2 \"\n\tid=\"\"\n\tdata-aos=\"fade-up\">\n\t<div\n\t\tdata-theme-block-id=\"block_58c1dbe5652f40b4309f873ad4447ccc\"\n\t\tclass=\"icon-wrapper grid grid-cols-1 gap-c\/m lg:gap-l\/xs md:grid-cols-2 lg:grid-cols-3 py-c\/xxl\">\n\t\t\n<div\n\tclass=\"card-icon flex flex-col lint-ignore\n\ttext-start\tpy-c\/m lg:pr-l\/m\t border-b-thin border-solid border-stroke-tertiary lg:!pr-c\/xl\"\n\t>\n\t\t\t<div class=\"pb-c\/m w-full\" data-aos=\"\"\n\tdata-aos-delay=\"0\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tcard-icon__image aspect-square max-w-8 max-h-8 aspect-square w-6 image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/02\/Mask-group-15.png\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/02\/Mask-group-15.png\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/02\/Mask-group-15.png\" alt=\"\" ><\/div>\n\t\t<\/div>\n\t\n\t\n\t\t<h3\n\t\tclass=\"card-icon__title subhead-medium text-text-primary-aa break-words pb-c\/s lint-ignore\"\n\t\t\t\t\tstyle=\"color: #080F21\"\n\t\t\t>\n\t\tErvoor zorgen dat AI zich gedraagt op een manier die in lijn is met merk-, beleids- en klantverwachtingen\t<\/h3>\n\t\n\t<\/div>\n\n<div\n\tclass=\"card-icon flex flex-col lint-ignore\n\ttext-start\tpy-c\/m lg:pr-l\/m\t border-b-thin border-solid border-stroke-tertiary lg:!pr-c\/xl\"\n\t>\n\t\t\t<div class=\"pb-c\/m w-full\" data-aos=\"\"\n\tdata-aos-delay=\"0\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tcard-icon__image aspect-square max-w-8 max-h-8 aspect-square w-6 image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/02\/Mask-group-16.png\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/02\/Mask-group-16.png\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/02\/Mask-group-16.png\" alt=\"\" ><\/div>\n\t\t<\/div>\n\t\n\t\n\t\t<h3\n\t\tclass=\"card-icon__title subhead-medium text-text-primary-aa break-words pb-c\/s lint-ignore\"\n\t\t\t\t\tstyle=\"color: #080F21\"\n\t\t\t>\n\t\tCre\u00eber consistente coaching- en verbeteringsstandaarden voor alle soorten agenten\t<\/h3>\n\t\n\t<\/div>\n\n<div\n\tclass=\"card-icon flex flex-col lint-ignore\n\ttext-start\tpy-c\/m lg:pr-l\/m\t border-b-thin border-solid border-stroke-tertiary lg:!pr-c\/xl\"\n\t>\n\t\t\t<div class=\"pb-c\/m w-full\" data-aos=\"\"\n\tdata-aos-delay=\"0\">\n\t\t\t<div class=\"js-wrap image lint-ignore\n\tcard-icon__image aspect-square max-w-8 max-h-8 aspect-square w-6 image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/02\/Mask-group-17.png\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/02\/Mask-group-17.png\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/02\/Mask-group-17.png\" alt=\"\" ><\/div>\n\t\t<\/div>\n\t\n\t\n\t\t<h3\n\t\tclass=\"card-icon__title subhead-medium text-text-primary-aa break-words pb-c\/s lint-ignore\"\n\t\t\t\t\tstyle=\"color: #080F21\"\n\t\t\t>\n\t\tAutomatisering met vertrouwen schalen zonder aan ervaring of vertrouwen in te boeten\t<\/h3>\n\t\n\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\n\t<style>\n\t[data-theme-block-id=\"block_58c1dbe5652f40b4309f873ad4447ccc\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\tpadding-top: aangepastepx !important;\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: 96px !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<style>\n\t\/* icon-card-grid style  *\/\n\t.icon-card-grid .section_footer {\n\t\tdisplay: flex;\n\t\tflex-direction: column;\n\t\tjustify-content: center;\n\t\talign-items: center;\n\t\tgap: 20px;\n\t\tpadding-bottom: 96px;\n\t}\n\n\t.icon-card-grid.layout_2 {\n\t\tbackground: #d2f3fa !important;\n\t}\n\n\t.icon-card-grid.layout_2 .icon-wrapper {\n\t\tgrid-template-columns: repeat(4, minmax(0, 1fr));\n\t\tgap: 24px;\n\t}\n\n\t.icon-card-grid.layout_2 .card-icon {\n\t\tbackground: #fff !important;\n\t\tpadding: 32px !important;\n\t\tborder: 0;\n\t}\n\n\t.icon-card-grid.layout_2 .js-wrap {\n\t\tmax-width: unset;\n\t\tmax-height: unset;\n\t\twidth: 64px;\n\t}\n\n\t.icon-card-grid.layout_2 h3.card-icon__title {\n\t\tcolor: #080F21;\n\t\tfont-weight: var(--Font-weight-200);\n\t\tfont-family: var(--Font-family-Primary), sans-serif;\n\t\tfont-size: var(--Font-size-Body-Paragraph-Large);\n\t\tline-height: 1.25;\n\t}\n\n\t@media (max-width:1024px) {\n\t\t.icon-card-grid.layout_2 .icon-wrapper {\n\t\t\tgrid-template-columns: repeat(2, minmax(0, 1fr));\n\t\t}\n\t}\n\n\t@media (max-width:767px) {\n\t\t.icon-card-grid.layout_2 .icon-wrapper {\n\t\t\tgrid-template-columns: repeat(1, minmax(0, 1fr));\n\t\t}\n\n\t\t.icon-card-grid.layout_2 .js-wrap {\n\t\t\twidth: 50px;\n\t\t}\n\n\t\t.icon-card-grid .section_footer {\n\t\t\tpadding-bottom: 66px;\n\t\t}\n\t}\n<\/style>\n\n<section\n\tid=\"ctasec\"\n\tclass=\"flex flex-col lg:flex-row\"\n\tdata-theme-block-id=\"block_46f2ebac4b171baef70799737f781148\"\n\tdata-aos=\"fade-up\"\n>\n\t\t<div style=\"background-color: #080F21\" class=\"flex lg:hidden justify-center items-center w-full\">\n\t\t<div class=\"js-wrap image lint-ignore\n\tw-full aspect-[131\/119] md:aspect-[744\/403] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/02\/Media-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/02\/Media-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/02\/Media-1.webp 1440w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/02\/Media-1-300x233.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/02\/Media-1-1024x794.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/02\/Media-1-768x595.webp 768w\" alt=\"\" ><\/div>\n\t<\/div>\n\n\t<div style=\"background-color: #080F21\" class=\"hidden lg:flex justify-center items-center w-1\/2\">\n\t\t<div class=\"js-wrap image lint-ignore\n\tw-full h-full lg:aspect-[360\/211] xxl:ml-[60px] xxl:mr-[59px] xxl:aspect-[841\/422] image--cover\t\" data-module=\"image\" >\n\t<img decoding=\"async\" class=\"image__img \" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-normal=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/02\/Media-1.webp\" data-retina=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/02\/Media-1.webp\" data-srcset=\"https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/02\/Media-1.webp 1440w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/02\/Media-1-300x233.webp 300w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/02\/Media-1-1024x794.webp 1024w, https:\/\/www.calabrio.com\/wp-content\/uploads\/2026\/02\/Media-1-768x595.webp 768w\" alt=\"\" ><\/div>\n\t<\/div>\n\t\n\t\n\t\t\t<div style=\"background-color: #080F21\" class=\"flex flex-col w-full lg:w-1\/2 justify-center gap-c\/m p-l\/xl lg:p-l\/xxl\">\n\t\t\t\t\t\t\t<div class=\"flex flex-col gap-c\/m pb-c\/m\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h2 style=\"color: #FFFFFF\" class=\"heading-large break-words overflow-ellipsis line-clamp-3\">\n\t\t\t\t\t\t\tMeet wat belangrijk is met onze Agent Scorecard Sjablonen\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<span style=\"color: #C4CDE3\" class=\"wysiwyg\"><p>Of u nu menselijke agenten, AI-agenten of gemengde interacties evalueert, deze agent scorekaarten helpen u te meten wat het belangrijkst is en dit te verbeteren in elk kanaal en in elke branche.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Geen formulieren. Geen poorten. Geen verplichtingen. Klik op de knop en gebruik de sjablonen vandaag nog.<\/strong><\/p>\n<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"flex flex-col py-c\/s items-start\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a\t\tclass=\"btn-tertiary btn-tertiary--left-align text-background-primary\"\n\t\t href=\"#!\" title=\"Scorekaart sjablonen downloaden\" aria-label=\"Scorekaart sjablonen downloaden\" target=\"_self\" \t>\n\t\t\t\t<span class=\"button__icon button__icon--right lint-ignore text-text-action\"  aria-hidden=\"true\">\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 24\"><path stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4.5 12h16m0 0-6-6m6 6-6 6\"\/><\/svg>\n\t<\/span>\n\t\t\t<span class=\"button__text\">Scorekaart sjablonen downloaden<\/span>\n\t<\/a>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/section>\n\n\t<style>\n\t[data-theme-block-id=\"block_46f2ebac4b171baef70799737f781148\"] {\n\t\t@media only 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