{"id":26031,"date":"2019-04-10T13:53:18","date_gmt":"2019-04-10T13:53:18","guid":{"rendered":"https:\/\/www.calabrio.com\/nl\/blog\/laat-calabrio-uw-sleutel-tot-succes-zijn-op-swpp-2019\/"},"modified":"2025-04-10T11:18:53","modified_gmt":"2025-04-10T11:18:53","slug":"laat-calabrio-uw-sleutel-tot-succes-zijn-op-swpp-2019","status":"publish","type":"post","link":"https:\/\/www.calabrio.com\/nl\/blog\/laat-calabrio-uw-sleutel-tot-succes-zijn-op-swpp-2019\/","title":{"rendered":"Laat Calabrio uw sleutel tot succes zijn op SWPP 2019"},"content":{"rendered":"\n<section\n\tid=\"\"\n\tclass=\"section-blog-case-study pb-l\/l md:pb-l\/xxl\"\n\tdata-theme-block-id=\"block_340064d9606418c220d7c024ddcfdbde\"\n\tdata-aos=\"fade-up\"\n>\n\t<div class=\"relative\">\n\t\t\t\t\t<div class=\"absolute top-0 left-c\/xl pt-0 lg:pt-4 md:mt-c\/m lg:mt-0\">\n\t\t\t\t<div class=\"py-c\/xs md:py-c\/l xl:py-c\/xs\">\n\t\t\t\t\t<ul class=\"flex gap-2 line-clamp-1 body-small\"><\/ul>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"flex lg:flex-row justify-between md:pt-l\/xl  flex-col\">\n\t\t\t<div class=\"container mt-c\/l md:-mt-c\/m lg:w-[calc(100%\/240*139)] lg:pb-0 flex flex-col gap-c\/xl md:gap-c\/l lg:px-c\/xxl xl:pr-[170px]  pt-c\/xxl lg:py-c\/xxl\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-row gap-c\/m pt-c\/s md:pt-c\/l flex-wrap\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"w-fit body-small text-text-secondary-aa font-medium px-c\/m py-c\/xs bg-background-secondary rounded-xs cursor-pointer\">Beste praktijken <\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t<h1 class=\"heading-medium pb-c\/m\">Laat Calabrio uw sleutel tot succes zijn op SWPP 2019<\/h1>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t<div class=\"relative lg:w-[calc(100%\/200*101)] xl:w-[calc(100%\/240*101)]\" data-aos=\"fade-up\" data-aos-delay=\"250\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_340064d9606418c220d7c024ddcfdbde\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<div class=\"container group page-layout flex flex-col flex-wrap lg:flex-row gap-l\/xxl lg:gap-gutter py-l\/xxl lg:py-l\/xs blg_inner_container\" data-module=\"page-layout\">\n\t\t\t\n\t\t\t<div class=\"flex flex-col flex-1 lg:basis-0 lg:py-c\/m  js-page-content overflow-hidden\">\n\t\t\t<div\n\tstyle=\"background-color: #FFFFFF\"\n\tclass=\" wysiwyg wysiwyg--inline flex flex-col py-c\/l gap-c\/m\"\n\tid=\"\"\n\tdata-aos=\"fade-up\"\n>\n\t\t\t\n\t\t\t\t\t<span style=\"color: #080F21\"><p>De jaarlijkse conferentie van SWPP wordt gehouden van 23 tot 25 april in het Omni Nashville Hotel in Nashville, TN. Of je nu een workforce management veteraan bent of nieuw in de industrie, SWPP heeft meer dan 60 sessies voor alle vaardigheidsniveaus. We kijken ernaar uit om deel te nemen aan de conferentie en onze nieuwste versie van <a href=\"https:\/\/www.calabrio.com\/nl\/producten\/calabrio-een\/\" target=\"_blank\" rel=\"noopener noreferrer\">Calabrio ONE<\/a> te laten zien.  <\/p>\n<p><p>In v11 veranderen we fundamenteel de manier waarop organisaties werken en toegang krijgen tot de stem van de klant. Nu kan iedereen &#8211; ongeacht zijn of haar ervaring met analytics &#8211; gemakkelijk aantrekkelijke inzichten uit de gegevens van het contactcentrum halen om menselijke interacties te verrijken en de klantervaring te verbeteren. <\/p>\n<p><p>De nieuwe release bevat verbeteringen aan veel van onze WFM-functies om de schaalbaarheid en het beheer op ondernemingsniveau te verbeteren en beter tegemoet te komen aan de behoeften van onze wereldwijde werknemers, waaronder:<\/p>\n<p>Unified dashboard-technologie die self-service en hypergepersonaliseerde inzichten biedt voor elke gebruiker; een verbeterde planningservaring voor managers en agenten; en gegevensintegratie op ondernemingsniveau en KPI&#8217;s.<\/p>\n<p>We kijken ernaar uit om onze oude vrienden te zien en nieuwe vrienden te maken op SWPP 2019. Als je op de beurs bent, kom dan langs om meer te horen over Calabrio&#8217;s innovatieve benadering van contact center management en maak kans op een 55-inch TV. Volg <a href=\"https:\/\/twitter.com\/Calabrio\" target=\"_blank\" rel=\"noopener noreferrer\">@Calabrio<\/a> op Twitter voor de laatste updates en reportages van SWPP.<\/p>\n<p>\n<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\n\n\n\t<\/div> ","protected":false},"excerpt":{"rendered":"","protected":false},"author":253,"featured_media":26033,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"footnotes":""},"categories":[434],"tags":[],"blog-languages":[],"class_list":["post-26031","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-beste-praktijken"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Laat Calabrio uw sleutel tot succes zijn op SWPP 2019 | Calabrio<\/title>\n<meta name=\"description\" content=\"Kom 23-25 april naar de SWPP-conferentie (Society of Workforce Planning Professionals) waar we onze nieuwste versie van Calabrio ONE presenteren.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.calabrio.com\/blog\/laat-calabrio-uw-sleutel-tot-succes-zijn-op-swpp-2019\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Laat Calabrio uw sleutel tot succes zijn op SWPP 2019\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.calabrio.com\/blog\/laat-calabrio-uw-sleutel-tot-succes-zijn-op-swpp-2019\/\" \/>\n<meta property=\"og:site_name\" content=\"Calabrio\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/pages\/Calabrio\/312159772174664\" \/>\n<meta property=\"article:published_time\" content=\"2019-04-10T13:53:18+00:00\" \/>\n<meta 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