{"id":26071,"date":"2020-07-29T08:59:04","date_gmt":"2020-07-29T08:59:04","guid":{"rendered":"https:\/\/www.calabrio.com\/nl\/blog\/verbeter-je-cx-vaardigheden-met-hulp-van-calabrio-en-rockstar-cx\/"},"modified":"2025-10-28T13:37:59","modified_gmt":"2025-10-28T13:37:59","slug":"verbeter-je-cx-vaardigheden-met-hulp-van-calabrio-en-rockstar-cx","status":"publish","type":"post","link":"https:\/\/www.calabrio.com\/nl\/blog\/verbeter-je-cx-vaardigheden-met-hulp-van-calabrio-en-rockstar-cx\/","title":{"rendered":"Verbeter je CX-vaardigheden met hulp van Calabrio en Rockstar CX"},"content":{"rendered":"\n<section\n\tid=\"\"\n\tclass=\"section-blog-case-study pb-l\/l md:pb-l\/xxl\"\n\tdata-theme-block-id=\"block_fbfcd53d99d0da1d78febf6f11215a0e\"\n\tdata-aos=\"fade-up\"\n>\n\t<div class=\"relative\">\n\t\t\t\t\t<div class=\"absolute top-0 left-c\/xl pt-0 lg:pt-4 md:mt-c\/m lg:mt-0\">\n\t\t\t\t<div class=\"py-c\/xs md:py-c\/l xl:py-c\/xs\">\n\t\t\t\t\t<ul class=\"flex gap-2 line-clamp-1 body-small\"><\/ul>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"flex lg:flex-row justify-between md:pt-l\/xl  flex-col\">\n\t\t\t<div class=\"container mt-c\/l md:-mt-c\/m lg:w-[calc(100%\/240*139)] lg:pb-0 flex flex-col gap-c\/xl md:gap-c\/l lg:px-c\/xxl xl:pr-[170px]  pt-c\/xxl lg:py-c\/xxl\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-row gap-c\/m pt-c\/s md:pt-c\/l flex-wrap\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"w-fit body-small text-text-secondary-aa font-medium px-c\/m py-c\/xs bg-background-secondary rounded-xs cursor-pointer\">Uncategorized <\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t<h1 class=\"heading-medium pb-c\/m\">Verbeter je CX-vaardigheden met hulp van Calabrio en Rockstar CX<\/h1>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t<div class=\"relative lg:w-[calc(100%\/200*101)] xl:w-[calc(100%\/240*101)]\" data-aos=\"fade-up\" data-aos-delay=\"250\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_fbfcd53d99d0da1d78febf6f11215a0e\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<div class=\"container group page-layout flex flex-col flex-wrap lg:flex-row gap-l\/xxl lg:gap-gutter py-l\/xxl lg:py-l\/xs blg_inner_container\" data-module=\"page-layout\">\n\t\t\t\n\t\t\t<div class=\"flex flex-col flex-1 lg:basis-0 lg:py-c\/m  js-page-content overflow-hidden\">\n\t\t\t<div\n\tstyle=\"background-color: #FFFFFF\"\n\tclass=\" wysiwyg wysiwyg--inline flex flex-col py-c\/l gap-c\/m\"\n\tid=\"\"\n\tdata-aos=\"fade-up\"\n>\n\t\t\t\n\t\t\t\t\t<span style=\"color: #080F21\"><p>Ons recente <a href=\"https:\/\/info.calabrio.com\/embracing-the-evolved-world-of-work\/\">rapport Evolving World of Work<\/a> liet zien dat de verwachtingen van klanten alleen maar toenemen. Ben jij bereid om de uitdagingen van onze nieuwe werkwereld aan te gaan?<\/p>\n<p><p>Calabrio en James Dodkins willen helpen! Hij heeft zijn bekroonde certificeringsprogramma voor klantervaringen nu online beschikbaar gemaakt &#8211; en je kunt nu een sponsorschap aanvragen! <\/p>\n<p><p>Hoor het van Dodkins zelf:<\/p>\n<p>\n<p>\n<p><p>Tijdens het programma leer je waardevolle lessen over het verbeteren van je persoonlijke CX-profiel, waaronder:<\/p>\n<p>Hoe je op een dieper niveau contact kunt maken met je klantenHoe je je bedrijf van &#8216;buiten naar binnen&#8217; kunt bekijken en de werkelijke behoeften van je klanten kunt begrijpenHoe je het klanttraject in kaart kunt brengen, verbeterpunten kunt identificeren en Succesvolle Ervaringsuitkomsten kunt leveren<\/p>\n<p>Hier volgt een overzicht van het Accredited Customer Experience Specialist-programma, met dank aan de Rockstar CX-site van Dodkins:<\/p>\n<p><p>De ACXS is een nieuw trainings- en certificeringsprogramma voor klantervaringen dat speciaal is ontworpen voor klantervaringsprofessionals die krachtige, eenvoudige en direct toepasbare tools, technieken, raamwerken en denkwijzen nodig hebben die, wanneer toegepast, de ervaring die hun bedrijf hun klanten biedt radicaal verbeteren en een blijvend voordeel opleveren in hun branche. Nu online beschikbaar, on demand, op uw voorwaarden. <\/p>\n<p><p>We hebben nog maar een paar plaatsen vrij, dus <a href=\"https:\/\/info.calabrio.com\/become-a-cx-rockstar-training\/\">meld je nu aan om in aanmerking te komen voor een sponsorschap! <\/a> <\/p>\n<p>\n<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\n\n\n\t<\/div> ","protected":false},"excerpt":{"rendered":"","protected":false},"author":223,"featured_media":26073,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"footnotes":""},"categories":[440],"tags":[],"blog-languages":[],"class_list":["post-26071","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized-nl"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Verbeter je CX-vaardigheden met 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