{"id":26090,"date":"2019-05-28T13:55:06","date_gmt":"2019-05-28T13:55:06","guid":{"rendered":"https:\/\/www.calabrio.com\/nl\/blog\/calabrio-in-mei-2019-de-enige-gartner-peer-insights-customers-choice-voor-workforce-engagement-management-wem\/"},"modified":"2025-09-02T06:08:56","modified_gmt":"2025-09-02T06:08:56","slug":"calabrio-in-mei-2019-de-enige-gartner-peer-insights-customers-choice-voor-workforce-engagement-management-wem","status":"publish","type":"post","link":"https:\/\/www.calabrio.com\/nl\/blog\/calabrio-in-mei-2019-de-enige-gartner-peer-insights-customers-choice-voor-workforce-engagement-management-wem\/","title":{"rendered":"Calabrio in mei 2019 de enige Gartner Peer Insights Customers&#8217; Choice voor Workforce Engagement Management (WEM)"},"content":{"rendered":"\n<section\n\tid=\"\"\n\tclass=\"section-blog-case-study pb-l\/l md:pb-l\/xxl\"\n\tdata-theme-block-id=\"block_c289abb5007f1b3cce2e340642fc3cf2\"\n\tdata-aos=\"fade-up\"\n>\n\t<div class=\"relative\">\n\t\t\t\t\t<div class=\"absolute top-0 left-c\/xl pt-0 lg:pt-4 md:mt-c\/m lg:mt-0\">\n\t\t\t\t<div class=\"py-c\/xs md:py-c\/l xl:py-c\/xs\">\n\t\t\t\t\t<ul class=\"flex gap-2 line-clamp-1 body-small\"><\/ul>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"flex lg:flex-row justify-between md:pt-l\/xl  flex-col\">\n\t\t\t<div class=\"container mt-c\/l md:-mt-c\/m lg:w-[calc(100%\/240*139)] lg:pb-0 flex flex-col gap-c\/xl md:gap-c\/l lg:px-c\/xxl xl:pr-[170px]  pt-c\/xxl lg:py-c\/xxl\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-row gap-c\/m pt-c\/s md:pt-c\/l flex-wrap\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"w-fit body-small text-text-secondary-aa font-medium px-c\/m py-c\/xs bg-background-secondary rounded-xs cursor-pointer\">Beste praktijken <\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t<h1 class=\"heading-medium pb-c\/m\">Calabrio in mei 2019 de enige Gartner Peer Insights Customers&#8217; Choice voor Workforce Engagement Management (WEM)<\/h1>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t<div class=\"relative lg:w-[calc(100%\/200*101)] xl:w-[calc(100%\/240*101)]\" data-aos=\"fade-up\" data-aos-delay=\"250\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_c289abb5007f1b3cce2e340642fc3cf2\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t\t\tpadding-bottom: aangepastepx !important;\n\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<div class=\"container group page-layout flex flex-col flex-wrap lg:flex-row gap-l\/xxl lg:gap-gutter py-l\/xxl lg:py-l\/xs blg_inner_container\" data-module=\"page-layout\">\n\t\t\t\t\t\n\t<div\n\t\tclass=\"w-full aos-init aos-animate gap-c\/l flex flex-col\"\n\t\tdata-module=\"sticky-nav\"\n\t\tdata-aos=\"fade-up\"\n\t>\n\n\n\t<div class=\"flex justify-between items-center\">\n\t\t<p class=\"body-medium text-text-tertiary-aa\">Share<\/p>\n\n\t\t<div class=\"flex\">\n\t\t\t<a\n\t\t\t\thref=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https%3A%2F%2Fwww.calabrio.com%2Fnl%2Fblog%2Fcalabrio-in-mei-2019-de-enige-gartner-peer-insights-customers-choice-voor-workforce-engagement-management-wem%2F\"\n\t\t\t\ttarget=\"_blank\"\n\t\t\t\trel=\"noopener noreferrer\"\n\t\t\t\tclass=\"w-10 h-10 flex justify-center items-center p-c\/s border-thin border-stroke-tertiary hover:opacity-85\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g clip-path=\"url(#clip0_2513_59672)\">\n<path d=\"M16.6676 0H1.32891C0.594141 0 0 0.580078 0 1.29727V16.6992C0 17.4164 0.594141 18 1.32891 18H16.6676C17.4023 18 18 17.4164 18 16.7027V1.29727C18 0.580078 17.4023 0 16.6676 0ZM5.34023 15.3387H2.66836V6.74648H5.34023V15.3387ZM4.0043 5.57578C3.14648 5.57578 2.45391 4.8832 2.45391 4.02891C2.45391 3.17461 3.14648 2.48203 4.0043 2.48203C4.85859 2.48203 5.55117 3.17461 5.55117 4.02891C5.55117 4.87969 4.85859 5.57578 4.0043 5.57578ZM15.3387 15.3387H12.6703V11.1621C12.6703 10.1672 12.6527 8.88398 11.2816 8.88398C9.89297 8.88398 9.68203 9.97031 9.68203 11.0918V15.3387H7.01719V6.74648H9.57656V7.9207H9.61172C9.9668 7.2457 10.8387 6.53203 12.1359 6.53203C14.8395 6.53203 15.3387 8.31094 15.3387 10.6242V15.3387Z\" fill=\"#2356E7\"\/>\n<\/g>\n<defs>\n<clipPath id=\"clip0_2513_59672\">\n<rect width=\"18\" height=\"18\" fill=\"white\"\/>\n<\/clipPath>\n<\/defs>\n<\/svg>\n\t\t\t<\/a>\n\n\t\t\t<a\n\t\t\t\thref=\"https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fwww.calabrio.com%2Fnl%2Fblog%2Fcalabrio-in-mei-2019-de-enige-gartner-peer-insights-customers-choice-voor-workforce-engagement-management-wem%2F&#038;text=Calabrio in mei 2019 de enige Gartner Peer Insights Customers&#8217; Choice voor Workforce Engagement Management (WEM)\"\n\t\t\t\ttarget=\"_blank\"\n\t\t\t\trel=\"noopener noreferrer\"\n\t\t\t\tclass=\"w-10 h-10 flex justify-center items-center p-c\/s border-thin border-stroke-tertiary hover:opacity-85\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M13.7447 1.42792H16.2748L10.7473 7.74554L17.25 16.3424H12.1584L8.17053 11.1284L3.60746 16.3424H1.07582L6.98808 9.58499L0.75 1.42792H5.97083L9.57555 6.19367L13.7447 1.42792ZM12.8567 14.828H14.2587L5.20905 2.86277H3.7046L12.8567 14.828Z\" fill=\"#2356E7\"\/>\n<\/svg>\n\t\t\t<\/a>\n\n\t\t\t<a\n\t\t\t\thref=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.calabrio.com%2Fnl%2Fblog%2Fcalabrio-in-mei-2019-de-enige-gartner-peer-insights-customers-choice-voor-workforce-engagement-management-wem%2F\"\n\t\t\t\ttarget=\"_blank\"\n\t\t\t\trel=\"noopener noreferrer\"\n\t\t\t\tclass=\"w-10 h-10 flex justify-center items-center p-c\/s border-thin border-stroke-tertiary hover:opacity-85\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g clip-path=\"url(#clip0_2513_59678)\">\n<path d=\"M9 0C4.02948 0 0 4.02948 0 9C0 13.2206 2.90592 16.7623 6.82596 17.735V11.7504H4.97016V9H6.82596V7.81488C6.82596 4.75164 8.21232 3.3318 11.2198 3.3318C11.79 3.3318 12.7739 3.44376 13.1764 3.55536V6.04836C12.964 6.02604 12.595 6.01488 12.1367 6.01488C10.661 6.01488 10.0908 6.57396 10.0908 8.02728V9H13.0306L12.5255 11.7504H10.0908V17.9341C14.5472 17.3959 18.0004 13.6015 18.0004 9C18 4.02948 13.9705 0 9 0Z\" fill=\"#2356E7\"\/>\n<\/g>\n<defs>\n<clipPath id=\"clip0_2513_59678\">\n<rect width=\"18\" height=\"18\" fill=\"white\"\/>\n<\/clipPath>\n<\/defs>\n<\/svg>\n\t\t\t<\/a>\n\t\t<\/div>\n\t<\/div>\n\n\t<\/div>\n\t\t\t\n\t\t\t<div class=\"flex flex-col flex-1 lg:basis-0 lg:py-c\/m  js-page-content overflow-hidden\">\n\t\t\t<div\n\tstyle=\"background-color: #FFFFFF\"\n\tclass=\" wysiwyg wysiwyg--inline flex flex-col py-c\/l gap-c\/m\"\n\tid=\"\"\n\tdata-aos=\"fade-up\"\n>\n\t\t\t\n\t\t\t\t\t<span style=\"color: #080F21\"><p>Bij Calabrio staat bij alles wat we doen de klant centraal. Van onze bedrijfscultuur tot onze zakelijke praktijken, het is altijd ons doel om onze bijna 5.000 wereldwijde klanten het gevoel te geven dat ze \u00e9\u00e9n in een miljoen zijn. <\/p>\n<p>&nbsp;<\/p>\n<p>Door onze klanten voelen we ons nu \u00e9\u00e9n in een miljoen.<\/p>\n<p>&nbsp;<\/p>\n<p>Het Calabrio team is verheugd om aan te kondigen dat we zijn erkend als de enige <a href=\"https:\/\/www.gartner.com\/reviews\/customers-choice\/workforce-engagement-management\/May-2019\" target=\"_blank\" rel=\"noopener noreferrer\">Gartner Peer Insights Customers&#8217; Choice voor Workforce Engagement Management (WEM) in mei 2019.<\/a><\/p>\n<p>&nbsp;<\/p>\n<p>Deze onderscheiding is gebaseerd op 115 klantenbeoordelingen die Calabrio met ingang van 23 mei 2019 overall beoordelen met een 4,4 uit 5 voor WEM.<\/p>\n<p>&nbsp;<\/p>\n<p>Volgens Gartner &#8220;is de Gartner Peer Insights Customers&#8217; Choice een erkenning van leveranciers in deze markt door geverifieerde eindgebruikersprofessionals.&#8221; Om een eerlijke evaluatie te garanderen, hanteert Gartner strenge criteria voor het erkennen van leveranciers met een hoge klanttevredenheid. <\/p>\n<p>&nbsp;<\/p>\n<p>We zijn erg trots op deze onderscheiding en zijn blij met de 66 vijfsterrenbeoordelingen die we tot nu toe hebben ontvangen, omdat de feedback van onze klanten onze producten en services blijft vormgeven. Hier zijn enkele uittreksels van klanten die hebben bijgedragen aan de onderscheiding: <\/p>\n<\/span>\n\t\t\t<\/div>\n<div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<blockquote class=\"wp-block-quote has-background is-layout-flow wp-block-quote-is-layout-flow\" style=\"background-color:#d1f2f9\"><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<p class=\"has-medium-font-size\">&#8220;[Het] Calabrio Team is een groep professionals van topniveau &#8211; iedereen, van het projectmanagement en het implementatieteam tot de klantenservice en accountmanagers. [We hadden een naadloze overgang van ondermaatse ervaring met NICE IEX en traditionele Avaya ACD naar [een] cloud-gebaseerde oplossing met AWS Amazon Connect&#8230; We kozen er ook voor om onze WFO-provider te upgraden, waarbij we slechte ondersteuning en dure cloud-opties achter ons lieten en Calabrio ONE Cloud, een Amazon Connect-partner, kozen voor een gebruiksvriendelijke QM- en WFM-oplossing.&#8221;- Directeur kwaliteit\/training\/WFM bij een dienstverlenend bedrijf van $ 500 miljoen tot $ 1 miljard. <a href=\"https:\/\/www.gartner.com\/reviews\/review\/view\/847926\" target=\"_blank\" rel=\"noreferrer noopener\">Lees de volledige review<\/a>.<\/p>\n<\/div><\/blockquote>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<blockquote class=\"wp-block-quote has-background is-layout-flow wp-block-quote-is-layout-flow\" style=\"background-color:#d1f2f9\"><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<p class=\"has-medium-font-size\">&#8220;Uitstekende implementatie. Een van de beste die ik heb meegemaakt in 10+ jaar werken met leveranciers. Ze luisteren naar jou als klant en willen helpen.&#8221;- AVP van ledenservices bij een bedrijf met een omzet van $50-$250 miljoen in de financi\u00eble sector. <a href=\"https:\/\/www.gartner.com\/reviews\/review\/view\/844516\" target=\"_blank\" rel=\"noreferrer noopener\">Lees de volledige recensie<\/a>.<\/p>\n<\/div><\/blockquote>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<blockquote class=\"wp-block-quote has-background is-layout-flow wp-block-quote-is-layout-flow\" style=\"background-color:#d1f2f9\"><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<p class=\"has-medium-font-size\">&#8220;Calabrio is een geweldig hulpmiddel om medewerkers te helpen de balans tussen werk en priv\u00e9 te verbeteren en het is een geweldig hulpmiddel voor het beheren van callcenters&#8230; Het is eenvoudig te gebruiken, gemakkelijk te navigeren en integreert goed in nieuwe markten en kanalen.&#8221;<br\/>&#8211; Prognose- en planningsmanager bij een bedrijf van $1-3 miljard. <a href=\"https:\/\/www.gartner.com\/reviews\/review\/view\/565795\" target=\"_blank\" rel=\"noreferrer noopener\">Lees de volledige recensie<\/a>.<\/p>\n<\/div><\/blockquote>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<blockquote class=\"wp-block-quote has-background is-layout-flow wp-block-quote-is-layout-flow\" style=\"background-color:#d1f2f9\"><div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<p class=\"has-medium-font-size\">&#8220;Ik zou Calabrio ten zeerste aanbevelen. Ze luisteren naar hun klanten en werken met ze samen om ze te geven waar ze om vragen&#8230;De software is eenvoudig en intu\u00eftief. Als je vragen hebt over hoe je iets moet doen, kun je het helpbestand gebruiken (dat makkelijk te gebruiken en behulpzaam is), rechtstreeks contact opnemen met Calabrio of je kunt een vraag stellen op hun prikbord. Dit maakt het heel gemakkelijk om hulp te krijgen.&#8221;<br\/>&#8211; Senior WFM-analist bij een bedrijf van $ 500 miljoen tot $ 1 miljard in de financi\u00eble sector. <a href=\"https:\/\/www.gartner.com\/reviews\/review\/view\/861099\" target=\"_blank\" rel=\"noreferrer noopener\">Lees de volledige recensie<\/a>.<\/p>\n<\/div>\n\n<div class=\"container wysiwyg\" data-aos=\"fade-up\">\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/blockquote>\n<\/div><div\n\tstyle=\"background-color: #FFFFFF\"\n\tclass=\" wysiwyg wysiwyg--inline flex flex-col py-c\/l gap-c\/m\"\n\tid=\"\"\n\tdata-aos=\"fade-up\"\n>\n\t\t\t\n\t\t\t\t\t<span style=\"color: #080F21\"><p>Iedereen bij Calabrio is vereerd dat we in mei 2019 zijn uitgeroepen tot de enige Gartner Customers&#8217; Choice voor Workforce Engagement Management. Voor meer informatie over deze onderscheiding, of om de recensies te lezen die over onze producten zijn geschreven door de professionals in de sector die ze gebruiken, kunt u de landingspagina Customers&#8217; Choice op <a href=\"https:\/\/www.gartner.com\/reviews\/market\/workforce-engagement-management\/vendor\/calabrio\" target=\"_blank\" rel=\"noopener noreferrer\">Gartner Peer Insights<\/a> bezoeken. <\/p>\n<p>&nbsp;<\/p>\n<p>Hartelijk dank aan al onze klanten die beoordelingen hebben ingestuurd! Deze beoordelingen vormen een mooi voorbeeld van onze producten en onze klantreis, en we kijken ernaar uit om voort te bouwen op de ervaring die ons deze onderscheiding heeft opgeleverd! <\/p>\n<p>&nbsp;<\/p>\n<p>De GARTNER PEER INSIGHTS CUSTOMERS&#8217; CHOICE badge is een handelsmerk en dienstmerk van Gartner, Inc. en\/of haar dochterondernemingen en wordt hierin met toestemming gebruikt. Alle rechten voorbehouden. De klantenkeuzes van Gartner Peer Insights zijn de subjectieve meningen van individuele eindgebruikersreviews, ratings en gegevens toegepast op een gedocumenteerde methodologie; ze vertegenwoordigen niet de standpunten van, noch vormen ze een goedkeuring door, Gartner of zijn filialen.<\/p>\n<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\n\n\n\t<\/div> ","protected":false},"excerpt":{"rendered":"","protected":false},"author":223,"featured_media":26092,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"footnotes":""},"categories":[434],"tags":[],"blog-languages":[],"class_list":["post-26090","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-beste-praktijken"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Calabrio in mei 2019 de enige Gartner Peer Insights Customers&#039; 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