{"id":26515,"date":"2015-12-18T19:52:29","date_gmt":"2015-12-18T19:52:29","guid":{"rendered":"https:\/\/www.calabrio.com\/nl\/blog\/het-beste-in-de-millennial-generatie-naar-boven-halen-top-tips-om-millennials-gelukkig-te-houden-op-het-werk\/"},"modified":"2025-04-10T11:26:42","modified_gmt":"2025-04-10T11:26:42","slug":"het-beste-in-de-millennial-generatie-naar-boven-halen-top-tips-om-millennials-gelukkig-te-houden-op-het-werk","status":"publish","type":"post","link":"https:\/\/www.calabrio.com\/nl\/blog\/het-beste-in-de-millennial-generatie-naar-boven-halen-top-tips-om-millennials-gelukkig-te-houden-op-het-werk\/","title":{"rendered":"Het beste in de millennial generatie naar boven halen &#8211; Top tips om millennials gelukkig te houden op het werk"},"content":{"rendered":"\n<section\n\tid=\"\"\n\tclass=\"section-blog-case-study pb-l\/l md:pb-l\/xxl\"\n\tdata-theme-block-id=\"block_c43a083934e6423643d8c0aa53e9dc1f\"\n\tdata-aos=\"fade-up\"\n>\n\t<div class=\"relative\">\n\t\t\t\t\t<div class=\"absolute top-0 left-c\/xl pt-0 lg:pt-4 md:mt-c\/m lg:mt-0\">\n\t\t\t\t<div class=\"py-c\/xs md:py-c\/l xl:py-c\/xs\">\n\t\t\t\t\t<ul class=\"flex gap-2 line-clamp-1 body-small\"><\/ul>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"flex lg:flex-row justify-between md:pt-l\/xl  flex-col\">\n\t\t\t<div class=\"container mt-c\/l md:-mt-c\/m lg:w-[calc(100%\/240*139)] lg:pb-0 flex flex-col gap-c\/xl md:gap-c\/l lg:px-c\/xxl xl:pr-[170px]  pt-c\/xxl lg:py-c\/xxl\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-row gap-c\/m pt-c\/s md:pt-c\/l flex-wrap\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"w-fit body-small text-text-secondary-aa font-medium px-c\/m py-c\/xs bg-background-secondary rounded-xs cursor-pointer\">Geen onderdeel van een categorie <\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t<h1 class=\"heading-medium pb-c\/m\">Het beste in de millennial generatie naar boven halen &#8211; Top tips om millennials gelukkig te houden op het werk<\/h1>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t<div class=\"relative lg:w-[calc(100%\/200*101)] xl:w-[calc(100%\/240*101)]\" data-aos=\"fade-up\" data-aos-delay=\"250\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_c43a083934e6423643d8c0aa53e9dc1f\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<div class=\"container group page-layout flex flex-col flex-wrap lg:flex-row gap-l\/xxl lg:gap-gutter py-l\/xxl lg:py-l\/xs blg_inner_container\" data-module=\"page-layout\">\n\t\t\t\t\t\n\t<div\n\t\tclass=\"w-full aos-init aos-animate gap-c\/l flex flex-col\"\n\t\tdata-module=\"sticky-nav\"\n\t\tdata-aos=\"fade-up\"\n\t>\n\n\n\t<div class=\"flex justify-between items-center\">\n\t\t<p class=\"body-medium text-text-tertiary-aa\">Share<\/p>\n\n\t\t<div class=\"flex\">\n\t\t\t<a\n\t\t\t\thref=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https%3A%2F%2Fwww.calabrio.com%2Fnl%2Fblog%2Fhet-beste-in-de-millennial-generatie-naar-boven-halen-top-tips-om-millennials-gelukkig-te-houden-op-het-werk%2F\"\n\t\t\t\ttarget=\"_blank\"\n\t\t\t\trel=\"noopener noreferrer\"\n\t\t\t\tclass=\"w-10 h-10 flex justify-center items-center p-c\/s border-thin border-stroke-tertiary hover:opacity-85\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g clip-path=\"url(#clip0_2513_59672)\">\n<path d=\"M16.6676 0H1.32891C0.594141 0 0 0.580078 0 1.29727V16.6992C0 17.4164 0.594141 18 1.32891 18H16.6676C17.4023 18 18 17.4164 18 16.7027V1.29727C18 0.580078 17.4023 0 16.6676 0ZM5.34023 15.3387H2.66836V6.74648H5.34023V15.3387ZM4.0043 5.57578C3.14648 5.57578 2.45391 4.8832 2.45391 4.02891C2.45391 3.17461 3.14648 2.48203 4.0043 2.48203C4.85859 2.48203 5.55117 3.17461 5.55117 4.02891C5.55117 4.87969 4.85859 5.57578 4.0043 5.57578ZM15.3387 15.3387H12.6703V11.1621C12.6703 10.1672 12.6527 8.88398 11.2816 8.88398C9.89297 8.88398 9.68203 9.97031 9.68203 11.0918V15.3387H7.01719V6.74648H9.57656V7.9207H9.61172C9.9668 7.2457 10.8387 6.53203 12.1359 6.53203C14.8395 6.53203 15.3387 8.31094 15.3387 10.6242V15.3387Z\" fill=\"#2356E7\"\/>\n<\/g>\n<defs>\n<clipPath id=\"clip0_2513_59672\">\n<rect width=\"18\" height=\"18\" fill=\"white\"\/>\n<\/clipPath>\n<\/defs>\n<\/svg>\n\t\t\t<\/a>\n\n\t\t\t<a\n\t\t\t\thref=\"https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fwww.calabrio.com%2Fnl%2Fblog%2Fhet-beste-in-de-millennial-generatie-naar-boven-halen-top-tips-om-millennials-gelukkig-te-houden-op-het-werk%2F&#038;text=Het beste in de millennial generatie naar boven halen &#8211; Top tips om millennials gelukkig te houden op het werk\"\n\t\t\t\ttarget=\"_blank\"\n\t\t\t\trel=\"noopener noreferrer\"\n\t\t\t\tclass=\"w-10 h-10 flex justify-center items-center p-c\/s border-thin border-stroke-tertiary hover:opacity-85\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M13.7447 1.42792H16.2748L10.7473 7.74554L17.25 16.3424H12.1584L8.17053 11.1284L3.60746 16.3424H1.07582L6.98808 9.58499L0.75 1.42792H5.97083L9.57555 6.19367L13.7447 1.42792ZM12.8567 14.828H14.2587L5.20905 2.86277H3.7046L12.8567 14.828Z\" fill=\"#2356E7\"\/>\n<\/svg>\n\t\t\t<\/a>\n\n\t\t\t<a\n\t\t\t\thref=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.calabrio.com%2Fnl%2Fblog%2Fhet-beste-in-de-millennial-generatie-naar-boven-halen-top-tips-om-millennials-gelukkig-te-houden-op-het-werk%2F\"\n\t\t\t\ttarget=\"_blank\"\n\t\t\t\trel=\"noopener noreferrer\"\n\t\t\t\tclass=\"w-10 h-10 flex justify-center items-center p-c\/s border-thin border-stroke-tertiary hover:opacity-85\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g clip-path=\"url(#clip0_2513_59678)\">\n<path d=\"M9 0C4.02948 0 0 4.02948 0 9C0 13.2206 2.90592 16.7623 6.82596 17.735V11.7504H4.97016V9H6.82596V7.81488C6.82596 4.75164 8.21232 3.3318 11.2198 3.3318C11.79 3.3318 12.7739 3.44376 13.1764 3.55536V6.04836C12.964 6.02604 12.595 6.01488 12.1367 6.01488C10.661 6.01488 10.0908 6.57396 10.0908 8.02728V9H13.0306L12.5255 11.7504H10.0908V17.9341C14.5472 17.3959 18.0004 13.6015 18.0004 9C18 4.02948 13.9705 0 9 0Z\" fill=\"#2356E7\"\/>\n<\/g>\n<defs>\n<clipPath id=\"clip0_2513_59678\">\n<rect width=\"18\" height=\"18\" fill=\"white\"\/>\n<\/clipPath>\n<\/defs>\n<\/svg>\n\t\t\t<\/a>\n\t\t<\/div>\n\t<\/div>\n\n\t<\/div>\n\t\t\t\n\t\t\t<div class=\"flex flex-col flex-1 lg:basis-0 lg:py-c\/m  js-page-content overflow-hidden\">\n\t\t\t<div\n\tstyle=\"background-color: #FFFFFF\"\n\tclass=\" wysiwyg wysiwyg--inline flex flex-col py-c\/l gap-c\/m\"\n\tid=\"\"\n\tdata-aos=\"fade-up\"\n>\n\t\t\t\n\t\t\t\t\t<span style=\"color: #080F21\"><div class='wpb-content-wrapper'>Noem ze wat je wilt, millennials, de millennialgeneratie, generatie Y of de Netgeneratie zijn de toekomst van onze werkplek, een groeiend en zeer belangrijk deel van de huidige talentenpool. Volgens het Amerikaanse bedrijf <a href=\"https:\/\/bronto.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Bronto<\/a>, een wereldwijde leverancier van cloud-gebaseerde marketingautomatiseringsplatforms, zijn er maar liefst 79 miljoen millennials die binnenkort de babyboomers zullen overtreffen als grootste leeftijdsgroep. Op de vraag wat hun generatie uniek maakt, zetten millennials &#8220;technologiegebruik&#8221; op de eerste plaats, terwijl hun collega&#8217;s van de babyboomers juist &#8220;werkethiek&#8221; als hun meest kenmerkende eigenschap noemen.<\/p>\n<p>Het is dan ook niet verwonderlijk dat de instroom van millennials bedrijven ertoe aanzet om hun benadering van people management te evalueren en te herevalueren en dit is nergens duidelijker dan in het contact center. Contactcenters zijn uitdagende maar zeer lonende plekken om te werken. Als eerste aanspreekpunt voor veel klanten zijn ze een cruciaal onderdeel van de bedrijfsvoering van een organisatie en de agenten die er werken spelen een steeds belangrijkere rol in het cre\u00ebren van een uitstekende servicebeleving en het opbouwen van een sterke merkloyaliteit.<\/p>\n<p><strong>Maak de betrokkenheid van werknemers tot topprioriteit<\/strong><br \/>Wat werkgevers moeten begrijpen is dat millennials de balans tussen werk en priv\u00e9 en sociale verantwoordelijkheid boven hun carri\u00e8re stellen. Neem bijvoorbeeld hun gebruik van sociale media. Uit statistieken van consumentenonderzoeksgigant <a href=\"https:\/\/www.nielsen.com\/us\/en\/insights\/news\/2014\/millennials-technology-social-connection.html\" target=\"_blank\" rel=\"noopener noreferrer\">Nielsen<\/a> blijkt dat 51% van de 25-34-jarigen regelmatig tijd vrijmaakt om sociale netwerken op kantoor te gebruiken en dat dit deel van de bevolking doorgaans 20-21 uur per maand besteedt aan sociale media.<\/p>\n<p>Millennials willen zich onderdeel voelen van hun gemeenschap, zowel op het werk als in hun vrije tijd. De beste manier om bij hen betrokken te raken in contactcentra is het cre\u00ebren van een werkomgeving waarin agenten zich betrokken voelen en deel uitmaken van alles, van de bedrijfsmissie tot hun collega-teamleden en de klanten die ze bedienen. Dit is een generatie werknemers die een bedrijf zal verlaten als ze niet voortdurend worden erkend, beloond en ge\u00ebngageerd.<\/p>\n<p>Veel organisaties realiseren zich dat ze hun manier van werken moeten aanpassen om gemotiveerde en betrokken medewerkers te hebben. Gamification, self-service voor agenten en flexibiliteit in workforce management zullen het beste in werknemers naar boven halen, inclusief de millennials.<\/p>\n<p>Babyboomers opgelet, het is tijd om je aanpak van people management aan te passen, de koe bij de horens te vatten, deze acht eenvoudige stappen te volgen en beloond te worden met gemotiveerd, loyaal personeel dat je zal helpen het beste uit je bedrijf te halen.<\/p><\/div>\n<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\n\n\n\t<\/div> ","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":26517,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"footnotes":""},"categories":[50],"tags":[],"blog-languages":[],"class_list":["post-26515","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-geen-onderdeel-van-een-categorie"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Het beste in de millennial generatie naar boven halen - Top tips om millennials gelukkig te houden op het werk | Calabrio<\/title>\n<meta name=\"description\" content=\"Wil je de millennial generatie tevreden houden op het werk? 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