{"id":27454,"date":"2008-03-17T19:49:08","date_gmt":"2008-03-17T19:49:08","guid":{"rendered":"https:\/\/www.calabrio.com\/press\/calabrio-tekent-resellerovereenkomst-met-abs-technology-architects\/"},"modified":"2025-05-09T12:39:10","modified_gmt":"2025-05-09T12:39:10","slug":"calabrio-tekent-resellerovereenkomst-met-abs-technology-architects","status":"publish","type":"press","link":"https:\/\/www.calabrio.com\/nl\/press\/calabrio-tekent-resellerovereenkomst-met-abs-technology-architects\/","title":{"rendered":"Calabrio tekent resellerovereenkomst met ABS Technology Architects"},"content":{"rendered":"\n<section\n\tid=\"\"\n\tclass=\"section-blog-case-study pb-l\/l md:pb-l\/xxl\"\n\tdata-theme-block-id=\"block_f9a7cf6969bd03d72891a5a718b326b1\"\n\tdata-aos=\"fade-up\"\n>\n\t<div class=\"relative\">\n\t\t\t\t\t<div class=\"absolute top-0 left-c\/xl pt-0 lg:pt-4 md:mt-c\/m lg:mt-0\">\n\t\t\t\t<div class=\"py-c\/xs md:py-c\/l xl:py-c\/xs\">\n\t\t\t\t\t<ul class=\"flex gap-2 line-clamp-1 body-small\"><\/ul>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"flex lg:flex-row justify-between md:pt-l\/xl  flex-col\">\n\t\t\t<div class=\"container mt-c\/l md:-mt-c\/m lg:w-[calc(100%\/240*139)] lg:pb-0 flex flex-col gap-c\/xl md:gap-c\/l lg:px-c\/xxl xl:pr-[170px]  pt-c\/xxl lg:py-c\/xxl\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t<h1 class=\"heading-medium pb-c\/m\">Calabrio tekent resellerovereenkomst met ABS Technology Architects<\/h1>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t<div class=\"relative lg:w-[calc(100%\/200*101)] xl:w-[calc(100%\/240*101)]\" data-aos=\"fade-up\" data-aos-delay=\"250\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\t\t<style>\n\t[data-theme-block-id=\"block_f9a7cf6969bd03d72891a5a718b326b1\"] {\n\t\t@media only screen and (max-width: 743px) {\n\t\t\t\t\t\t\t\t}\n\t\t@media only screen and (min-width: 744px) {\n\t\t\t\t\t\t\t\t}\n\t}\n\t<\/style>\n\n<div class=\"container group page-layout flex flex-col flex-wrap lg:flex-row gap-l\/xxl lg:gap-gutter py-l\/xxl lg:py-l\/xs blg_inner_container\" data-module=\"page-layout\">\n\t\t\t\t\t\n\t<div\n\t\tclass=\"w-full aos-init aos-animate gap-c\/l flex flex-col\"\n\t\tdata-module=\"sticky-nav\"\n\t\tdata-aos=\"fade-up\"\n\t>\n\n\n\t<div class=\"flex justify-between items-center\">\n\t\t<p class=\"body-medium text-text-tertiary-aa\">Share<\/p>\n\n\t\t<div class=\"flex\">\n\t\t\t<a\n\t\t\t\thref=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https%3A%2F%2Fwww.calabrio.com%2Fnl%2Fpress%2Fcalabrio-tekent-resellerovereenkomst-met-abs-technology-architects%2F\"\n\t\t\t\ttarget=\"_blank\"\n\t\t\t\trel=\"noopener noreferrer\"\n\t\t\t\tclass=\"w-10 h-10 flex justify-center items-center p-c\/s border-thin border-stroke-tertiary hover:opacity-85\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g clip-path=\"url(#clip0_2513_59672)\">\n<path d=\"M16.6676 0H1.32891C0.594141 0 0 0.580078 0 1.29727V16.6992C0 17.4164 0.594141 18 1.32891 18H16.6676C17.4023 18 18 17.4164 18 16.7027V1.29727C18 0.580078 17.4023 0 16.6676 0ZM5.34023 15.3387H2.66836V6.74648H5.34023V15.3387ZM4.0043 5.57578C3.14648 5.57578 2.45391 4.8832 2.45391 4.02891C2.45391 3.17461 3.14648 2.48203 4.0043 2.48203C4.85859 2.48203 5.55117 3.17461 5.55117 4.02891C5.55117 4.87969 4.85859 5.57578 4.0043 5.57578ZM15.3387 15.3387H12.6703V11.1621C12.6703 10.1672 12.6527 8.88398 11.2816 8.88398C9.89297 8.88398 9.68203 9.97031 9.68203 11.0918V15.3387H7.01719V6.74648H9.57656V7.9207H9.61172C9.9668 7.2457 10.8387 6.53203 12.1359 6.53203C14.8395 6.53203 15.3387 8.31094 15.3387 10.6242V15.3387Z\" fill=\"#2356E7\"\/>\n<\/g>\n<defs>\n<clipPath id=\"clip0_2513_59672\">\n<rect width=\"18\" height=\"18\" fill=\"white\"\/>\n<\/clipPath>\n<\/defs>\n<\/svg>\n\t\t\t<\/a>\n\n\t\t\t<a\n\t\t\t\thref=\"https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fwww.calabrio.com%2Fnl%2Fpress%2Fcalabrio-tekent-resellerovereenkomst-met-abs-technology-architects%2F&#038;text=Calabrio tekent resellerovereenkomst met ABS Technology Architects\"\n\t\t\t\ttarget=\"_blank\"\n\t\t\t\trel=\"noopener noreferrer\"\n\t\t\t\tclass=\"w-10 h-10 flex justify-center items-center p-c\/s border-thin border-stroke-tertiary hover:opacity-85\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M13.7447 1.42792H16.2748L10.7473 7.74554L17.25 16.3424H12.1584L8.17053 11.1284L3.60746 16.3424H1.07582L6.98808 9.58499L0.75 1.42792H5.97083L9.57555 6.19367L13.7447 1.42792ZM12.8567 14.828H14.2587L5.20905 2.86277H3.7046L12.8567 14.828Z\" fill=\"#2356E7\"\/>\n<\/svg>\n\t\t\t<\/a>\n\n\t\t\t<a\n\t\t\t\thref=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.calabrio.com%2Fnl%2Fpress%2Fcalabrio-tekent-resellerovereenkomst-met-abs-technology-architects%2F\"\n\t\t\t\ttarget=\"_blank\"\n\t\t\t\trel=\"noopener noreferrer\"\n\t\t\t\tclass=\"w-10 h-10 flex justify-center items-center p-c\/s border-thin border-stroke-tertiary hover:opacity-85\"\n\t\t\t\taria-label=\"\"\n\t\t\t>\n\t\t\t\t<svg width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g clip-path=\"url(#clip0_2513_59678)\">\n<path d=\"M9 0C4.02948 0 0 4.02948 0 9C0 13.2206 2.90592 16.7623 6.82596 17.735V11.7504H4.97016V9H6.82596V7.81488C6.82596 4.75164 8.21232 3.3318 11.2198 3.3318C11.79 3.3318 12.7739 3.44376 13.1764 3.55536V6.04836C12.964 6.02604 12.595 6.01488 12.1367 6.01488C10.661 6.01488 10.0908 6.57396 10.0908 8.02728V9H13.0306L12.5255 11.7504H10.0908V17.9341C14.5472 17.3959 18.0004 13.6015 18.0004 9C18 4.02948 13.9705 0 9 0Z\" fill=\"#2356E7\"\/>\n<\/g>\n<defs>\n<clipPath id=\"clip0_2513_59678\">\n<rect width=\"18\" height=\"18\" fill=\"white\"\/>\n<\/clipPath>\n<\/defs>\n<\/svg>\n\t\t\t<\/a>\n\t\t<\/div>\n\t<\/div>\n\n\t<\/div>\n\t\t\t\n\t\t\t<div class=\"flex flex-col flex-1 lg:basis-0 lg:py-c\/m  js-page-content overflow-hidden\">\n\t\t\t<div\n\tstyle=\"background-color: #FFFFFF\"\n\tclass=\" wysiwyg wysiwyg--inline flex flex-col py-c\/l gap-c\/m\"\n\tid=\"\"\n\tdata-aos=\"fade-up\"\n>\n\t\t\t\n\t\t\t\t\t<span style=\"color: #080F21\"><div style=\"color: #444444\">Resellerprogramma groeit met twaalf gecontracteerde partners<\/div>\n<div><\/div>\n<div><\/div>\n<p>&nbsp;<\/p>\n<p style=\"color: #444444\"><strong>Minneapolis, MN &#8211;<\/strong> Calabrio, Inc., een toonaangevende leverancier van workforce optimalisatie en unified desktop software voor IP-gebaseerde contact centers, kondigde vandaag op VoiceCon aan dat het ABS Technology Architects heeft toegevoegd aan de groeiende lijst van resellers van de Calabrio One\u2122 suite van unified interaction producten.<\/p>\n<p>&nbsp;<\/p>\n<p style=\"color: #444444\">ABS Technology Architects heeft alle certificeringseisen voor training afgerond om Calabrio One producten te implementeren, waaronder Calabrio Workforce Management en Calabrio Quality Management, als onderdeel van de Cisco Unified Contact Center oplossing. Daarnaast zal ABS een onderaannemer zijn voor klantimplementaties waarbij andere Calabrio partners geen installatie- en ondersteuningsdiensten willen leveren.<\/p>\n<p>&nbsp;<\/p>\n<p style=\"color: #444444\">&#8220;ABS is erg blij met deze prestigieuze certificering van Calabrio. Door volledige lifecycle services te kunnen bieden voor de gehele Calabrio One productsuite, denken we dat ABS onze positie als een van de beste Cisco Unified Contact Center Express solution partners in de VS zal blijven behouden,&#8221; aldus Chris Zetterval, vice president operations van ABS. &#8220;ABS is van mening dat we klaar zijn om te profiteren van de proliferatie van communicatiegerelateerde toepassingen binnen de Cisco Unified Communications-productsuite in de komende 24 maanden.&#8221;<\/p>\n<p>&nbsp;<\/p>\n<p style=\"color: #444444\">&#8220;We zijn verheugd dat ABS Technology Architects onze groeiende resellergemeenschap komt versterken en ondersteunen&#8221;, zegt Ralph Flamini, vicepresident Worldwide Channels van Calabrio. &#8220;Hun inzicht in de zakelijke context van IP-gebaseerde voice- en contactcenteroplossingen past goed bij ons resellermodel en we verwachten veel succesvolle implementaties bij klanten van hen als een belangrijke go-to partner.&#8221;<\/p>\n<p>&nbsp;<\/p>\n<p style=\"color: #444444\">De Calabrio One suite integreert een verscheidenheid aan applicaties die de effici\u00ebntie en effectiviteit van het contact center verhogen op belangrijke gebieden, zoals het verbeteren van de klantervaring en het bijdragen aan verbeterde omzet- en winstgevendheidsdoelstellingen. Tegelijkertijd maakt Calabrio het voor IP-gebaseerde contactcenterorganisaties eenvoudiger om de software te implementeren, te ondersteunen en te gebruiken, zodat ze resultaten uit hun investering kunnen halen. Klanten van Calabrio kunnen bijvoorbeeld prognoses maken, werkschema&#8217;s genereren, kwaliteit en effici\u00ebntie meten, rapporten en waarschuwingen raadplegen en binnen hun teams samenwerken om de prestaties te be\u00efnvloeden &#8211; allemaal vanaf een gemeenschappelijke desktop.<\/p>\n<p>&nbsp;<\/p>\n<p style=\"color: #444444\">Calabrio One, voorheen bekend als Calabrio Unified Interaction Suite, betekent een stap in de richting van het verder stroomlijnen van bedrijfsprocessen en het bieden van \u00e9\u00e9n enkel overzicht van de klant en de activiteiten van elke gebruiker. De software presenteert de juiste diensten op de desktop van elke gebruiker op basis van hun rol, zoals agent, supervisor, beoordelaar, manager, leidinggevende of kenniswerker.<\/p>\n<p>&nbsp;<\/p>\n<p style=\"color: #444444\"><strong>Over ABS Technology Architects<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p style=\"color: #444444\">ABS Technology Architects<a style=\"color: #743399\" href=\"https:\/\/www.absnt.com\" target=\"_blank\" rel=\"noopener\">(www.absnt.com)<\/a> is een Cisco Gold Direct Value Added Reseller (DVAR), gevestigd in Virginia Beach, Virginia, die zowel regionale als nationale geavanceerde technologische oplossingen biedt voor bedrijfs-, onderwijs- en overheidsorganisaties. ABS werd opgericht in 1972 en wordt al lange tijd beschouwd als een van de beste oplossingspartners in de Verenigde Staten, met de nadruk op geavanceerde technologie\u00ebn op basis van Cisco, waaronder IP Unified Communications, Contact Center, MESH Wireless en Advanced Security Solutions. In 2004 werd ABS tijdens de Global Partner Summit in Vancouver, Canada, uitgeroepen tot een van Cisco&#8217;s nationale partners van het jaar.<\/p>\n<p>&nbsp;<\/p>\n<p style=\"color: #444444\"><strong>Over Calabrio, Inc.<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p style=\"color: #444444\">Calabrio, Inc. ontwikkelt en verkoopt Calabrio One\u2122, een uitgebreide suite van software voor klantinteractie en personeelsoptimalisatie die eenvoudig te implementeren, te gebruiken en te onderhouden is in nieuwe IP-gebaseerde klantinteractienetwerken. Door de optimalisatie van het personeelsbestand te integreren in de workflow van agenten en supervisors, helpt Calabrio klanten om de bedrijfsprocessen en -prestaties van hun contactcentra af te stemmen op hun bedrijfsdoelstellingen. Calabrio distribueert zijn software via kanaalpartnerschappen en een OEM-relatie met Cisco en heeft software ge\u00efnstalleerd op meer dan 500.000 desktops. Calabrio is ook lid van het Cisco Technology Developer Program (CTDP). Vind nieuws en informatie op <a href=\"https:\/\/www.calabrio.com\/nl\/\">www.calabrio.com.<\/a><\/p>\n<p>&nbsp;<\/p>\n<div style=\"color: #444444\">\n<p style=\"text-align: left\">###<\/p>\n<p>&nbsp;<\/p>\n<div>Voor onmiddellijke publicatie<br \/>\nContact:<br \/>\nAlbert Leung, Weber Shandwick<br \/>\nT: (952) 346-6255<br \/>\n<a style=\"color: #743399\" href=\"mailto:aleung@webershandwick.com\" target=\"_blank\" rel=\"noopener\">aleung@webershandwick.com<\/a><\/div>\n<\/div>\n<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\n\n\n\t<\/div> ","protected":false},"excerpt":{"rendered":"","protected":false},"author":308,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","press_category":[],"class_list":["post-27454","press","type-press","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Calabrio tekent 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