Calabrio Bot Analytics

Discover how Calabrio Bot Analytics empowers contact centers to monitor and improve the performance and quality of your customer service chatbots and voice bots.

Intraday Dynamic Scheduling

Calabrio’s Intraday Dynamic Scheduling transforms the agent schedule selection process, resulting in fully staffed schedules that also meet the work-life balance requirements of your agents. [...]

WORKFORCE MANAGEMENT

Dive into how Calabrio Workforce Management helps contact centers manage all aspects of staffing—from planning to managing and reporting.

CALL RECORDING

Learn about Calabrio Call Recording, available as standalone software and in the Calabrio ONE workforce optimization suite.

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