5 Best Practices For Contact Centers In 2022

Here are five best practices to improve contact centers and make them central to your CX efforts. Read more from Forbes here.

Alyssa Fishwick

Alyssa Fishwick manages PR and analyst relations for Calabrio. A background in corporate communications and copywriting at multiple international agencies has seen her work across a range of industries, including technology, travel, retail and financial services. Alyssa’s marcomms work within the realms of customer experience software began in the Workforce Management field as Content & Communications Manager for Teleopti, which was acquired by Calabrio in 2019, before taking up her current position at Calabrio.