Amazon Moves Alexa into the Contact Center | Calabrio

Amazon Moves Alexa into the Contact Center

Amazon has a reputation for not only delivering excellent customer service but also continually innovating to make the experience better and easier for customers. Now, following Amazon Web Service’s late March release of Amazon Connect, a suite of cloud-based contact center services, companies can quite literally borrow a page from Amazon’s playbook. Read more from Destination CRM here.

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